WEBVTT

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Welcome to the Business Abundance Podcast, providing

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the tools and knowledge to help small business

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owners succeed. For additional resources, visit

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www .businessabundance .online. Hello, welcome

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back to the Business Abundance Podcast. I'm Zee

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and I'm here with Rowan and Ian. And today we're

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going to be chatting about why most advice doesn't

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work and why business owners keep buying it.

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I see a lot of Instagramers, I guess, coming

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up with advice, sitting from their Lamborghinis,

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looking pretty. Did they just go up to someone

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on the street and say, that's a nice Lamborghini,

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can I take a photo in front of it? Maybe. But

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they might actually own it. I mean, I can't just

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bring them down. I think Instagram is possibly

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the richest place on earth, just based on Instagram

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posts. What, from the amount of money they're

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having? Just the perception, yeah. Everyone's

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so successful. It is. But you're, so you have

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to be careful when you look through the information

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that you're being fed through Instagram or TikTok

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or wherever it might be. I mean, that's for everything,

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isn't it? You got to filter the advice. Yeah,

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literally. Trust the podcast. This is not legally

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binding advice for businesses. But there's a

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guru for everyone. So how are we meant to sift

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through the information and figure out who is

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actually giving advice that is relevant to you.

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That's, I guess, the real question. And how can

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you implement that in your business so that it

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works? I mean, you can watch a video and in 30

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seconds, they can give you seven tips to increase

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your business's value by $1 million. And that's

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30 seconds of information and you've got to take

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that home and try and do something about it.

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Now you're on their email list. I like just like

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the title, why most advice doesn't work and why

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business owners keep buying it. Which is an interesting

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one because a lot of people don't even buy the

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advice. They'll sign up for the email and then

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get the initial PDF sent to them. And they'll

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ask everyone questions about what they should

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do. Yeah. But they won't buy the advice. I think.

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So they're still getting the advice, I guess.

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I think when you're drowning, you'll reach out

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to any hand, if that makes sense. So a lot of

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businesses could be doing better. Some might

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feel like they're drowning. Some are probably

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going really well and just want to top up, but.

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it'll always come across your algorithm on whatever

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social media you're on or you'll have a cold

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call or you'll have something. I saw into a new

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client's admin person. They're explaining all

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the issues that the business had and what they'd

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noticed through the years and whose fault was

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particular things. The opinions seemed pretty

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sensible explaining the reasons why. Dangerous

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phrase whose fault it is. Yeah well yes and no

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but really talking about lot of things that we

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talked about with the client. Anyway, the admin

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person over the course of an hour and a half,

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I think it was, basically said that everything

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that was in the plan that we're going to do for

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them seemed sensible and she can back up a lot

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of that and has seen the issues it caused and

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then made the comment, which I hear often, I've

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said all these things through the years but he

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never listens to me. And I say to everyone here

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that does advise clients that the clients always

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know what they need to do. So you don't have

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to be an expert in everything, but they don't

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know, sorry, a lot of the time they don't want

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to pull the trigger, I guess. The admin person

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showed frustration that they've been trying to

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help and sort of given up because blah, blah,

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blah, never listens and thinks maybe if they

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were a professional or different color of hair,

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they get listened to, but they're not taken seriously.

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I said it's very different. Someone is paying

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for advice. paying a good amount for advice from

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someone they think is professional and respectable

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and doesn't mean they're going to listen to it

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and stop. It's not so much the advice that's

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important or what to do, it's the ability to

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communicate that that's what they should do.

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So most people get advice or they ask their friends

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or they look on social media but they don't do

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anything with it. Like and then they might have

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got 10 different opinions and then one of those

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might have been right they did in the future

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and they're like I told you so. Why don't you

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listen to me? So that's easy to say what people

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should do. But another thing is that people won't

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do it. And most advice doesn't work because people

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take the advice because they've got a problem

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and they want help and they want to throw money

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at it or throw someone else at it, make it their

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problem and hope it goes away. Yeah, blame it

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on someone else. Yeah. But if they don't take

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the advice and then run with it, nothing changes.

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I think sporting there like you can get. get

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some tips on how to improve as an athlete or

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whatever and then you don't actually go and practice

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it or take it on board or figure out how it works

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for you, nothing changes. With the advice, like

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you look at the generic advice and going back

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to... Places that you get it you look at would

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like like where don't say the words like on blog

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posts But you get the the advice that sounds

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something like systemize everything yeah seven

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steps to People or things going wrong if you

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had systems for everything would you post more

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content like it's it's so Incomplete well, it

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doesn't have context. Yeah, you don't Advice

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without context, it's just noise. Yeah, it doesn't

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take into account the stage of your business,

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your cash flow, what your team's capable of,

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your risk tolerance. It's fast food, basically.

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Did you go looking for the advice or did you

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come across the advice? If someone called you

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up and said, have I got a deal for you? It's

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the fast food of the industry. Whereas if you

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know your specific pain points and you went seeking

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a business abundance, for instance, for advice.

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then you've come to them with direction, you've

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come to them with context. It's not just a happy

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meal. And a lot of the time, I think, back in

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the days of cold calling as a, say, a radio executive,

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you're going out trying to sell advertising and

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you're trying to sell people the idea of advertising

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and that's your advice. You should advertise

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more on our radio station for $12 ,000 a month

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and we'll get you here, here and here and here

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and we'll have a non -compete clause. That's

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the advice we're going to give you. Whereas if

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you went searching for advertising, you would

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be a bit more pinpoint, you'd have a plan, you'd

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have a strategy in place. So same with advice,

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if you know what you need, probably don't need

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the advice to be honest, in this day and age

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you just - Well, no, you do. If you know what

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you need, you still need advice sometimes. But

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you might not need to pay for it. But going back

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to what Rowan was saying, they often know what

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they need. maybe they just get the generic advice,

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which feels like that's what I need. They just

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don't know how to get there. Just take business

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out of the thought. So life, I've got a problem

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with this person, my friend, what do I do? It's

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no different. You're being in different opinions.

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You know what you need to do, but you'll find

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about 20 reasons not to do it. And then suddenly

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you've got all these options and it just drags

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on and drags on, drags on. Insert anyone's problem

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there. And then yeah you get some advice and

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you might listen you might not but someone's

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eventually going to convince you that's the most

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sensible thing to do or slap you around enough

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or my grandmother used to get three different

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newspapers and read the horoscope for her herself

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and choose the one she liked choose the one she

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liked yeah i don't know who i'm saying this to

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but i say this all the time sometimes people

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pay us just because they want us to tell them

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that they're right yep But maybe that's all they

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need. Some of my closer clients, they'll know,

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they'll ring me and they're like, oh, so I'm

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thinking about this. I just want to get your

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opinion. No, no, hang on. Let's rephrase it.

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You want me to agree with you. So tell me what

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you want to do. Yep. That's all. They're only

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ringing me to say, hey, yeah, I've got a great

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idea. Rowan's going to tell me it's a great idea

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and I'm going to do it. I must be a really, really

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close client because you go, no, that's stupid.

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Just don't be an idiot. I think I never said

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that to you. That's the one. There's so much

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advice out there that I think it's good to put

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a bit or understand how we think. If you can

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understand as a person, we're always getting

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advice. We always have problems and we can't

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decide what to do even though we know we need

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to. I know I need to follow that person, but

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I can't do it. You know, drags on and on. Okay.

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So, you know, the good advisors not only can

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give the advice, but they can show the before

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and after. they can show what happens if you

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don't do it. They can show what happens if you

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do it. They can make the sale as to why it's

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a great idea and get you to the point where you

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are comfortable making that decision. And going

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back to the story about the admin person, it's

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very different than someone just saying, hey,

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you should do this. Because if I do that and

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my business fails, what happens then? We're not

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covering those things. But I still think with

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the advice that you get, you have to sort of

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discern if it's for a $3 million business or

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if it's for a $300 ,000 business. Yeah, you need

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some perspective and you need to know what's

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going on and you need to be comfortable making

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a decision. I think when there's so much advice

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out there now with the internet and social media

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and AI and chat, GPT, et cetera. So the fact

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is that most of those people, their business

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is getting you to subscribe to something or it

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is getting you to listen to their videos because

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they get ads. One of our clients was talking

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to me. And I said, Oh, you really like this guy

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I'm listening to at the moment. And he told me

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all about him. And he goes, Oh, I just really

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changed my business. Like I've signed up to his

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thing. It's $200 a month and I'm getting these

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right tips and man, cool. Good on you. And then

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I was like, do you know what his business is?

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Oh, no, he's doing it. Like you can charge more

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for this, but he's, he's doing for that because

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he doesn't need the money as a billionaire. Now

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what's their business? Yeah. The business is

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getting you to subscribe and that's what's made

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making them a billionaire, you know? Absolutely.

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Cause once you've. passed over your credit card

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details once for $200 a month, next month we've

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got a sale on the next level. But I think that's

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where that advice can be really good because

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you can learn things and then some people have

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the ability to go and apply that or try it and

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mix that up and do it but a lot of people don't

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and that's probably the second reason why. most

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advice doesn't work is because people watch all

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the different people, they read all the different

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books, they've tried all the different systems,

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they get advice from everyone and it hasn't changed

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anything and it's probably that's too much advice.

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In my opinion, and this is purely my opinion,

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every business help book or get rich quick scheme

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book that's been released in the last 50 years

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is just a paraphrasing of Think and Grow Rich

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by Napoleon Hill. and people have just put their

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own spin on it and people keep buying because

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people might like some of the stuff from Think

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and Grow Rich but some of it's quite difficult

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and this person might have an easier way and

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so I'll buy his book as well and then I'll sign

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up to his newsletter and I'll watch his podcast

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and I'll watch him on YouTube and I'll follow

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that guy for a while until he says something

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that's a little bit difficult and then I'll find

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someone else who says they're going to make it

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easier. Humans are inherently lazy. We all are.

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We'll always take the path of least resistance.

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And I think that's why the 1 % are the 1 % because

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they do what 99 % of people won't do. But how

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many people forget the information? I'm just

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reflecting on what I do. Like I'll read a book

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and I'll be like, totally forgot that seven step

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process that they just told me. Yeah. Totally

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forgot it. Forget the seven step process. It's

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just when you come across something, something

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triggers you to think about something. That's

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what I find. Like it's all... you know, sometimes

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you read it and you forget it. Sometimes you

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read it and you remember, oh, where was that?

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Go look that up again. Sometimes you'll just

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think of an idea and you won't know how you thought

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of it, but it will be something like you've read

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in the past helps you get there. I could probably

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have entire conversations that are cliches from

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books that I've read, but I wouldn't be able

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to reference them. You reference a lot though.

00:12:19.980 --> 00:12:21.379
Zee, when you're talking about the advice for

00:12:21.379 --> 00:12:24.500
different size businesses, not being the same,

00:12:24.820 --> 00:12:26.539
but a lot of advice sort of assumes everything's

00:12:26.539 --> 00:12:28.409
the same. That's, I guess, what I touched on

00:12:28.409 --> 00:12:32.730
in the Lamborghini incident where you have someone

00:12:32.730 --> 00:12:35.990
sitting in a Lamborghini and let's just say,

00:12:36.129 --> 00:12:38.210
for argument's sake, their business is a multi

00:12:38.210 --> 00:12:39.690
-million dollar business. Yeah, I scarred I've

00:12:39.690 --> 00:12:42.549
got 2 ,000 employees now dominating. Set and

00:12:42.549 --> 00:12:45.409
forget. This is how I do it and I just hire on

00:12:45.409 --> 00:12:47.750
tap and it has nothing and these are the criteria

00:12:47.750 --> 00:12:50.269
and that sort of thing. It's totally different

00:12:50.269 --> 00:12:52.929
to someone who lives in a rural area, has five

00:12:52.929 --> 00:12:57.330
employees and is isolated from large communities,

00:12:57.509 --> 00:12:59.470
not smack bang in the middle of New York City.

00:12:59.750 --> 00:13:02.570
I think that does have to be considered when

00:13:02.570 --> 00:13:05.169
you are taking on their advice. And I know that

00:13:05.169 --> 00:13:07.309
when I look at those sort of Instagram things,

00:13:07.730 --> 00:13:11.450
I always go, I'm such a skeptic with these sort

00:13:11.450 --> 00:13:12.870
of things. I just look at them, I'm like, oh

00:13:12.870 --> 00:13:15.750
my goodness. A lot of it's true. Oh, totally

00:13:15.750 --> 00:13:18.570
fair. But does that apply to you? But yeah, if

00:13:18.570 --> 00:13:21.190
you're saying, oh, we'll just hire more employees

00:13:21.190 --> 00:13:25.320
and someone who is in crisis in their business

00:13:25.320 --> 00:13:27.059
is hearing that and they're just like I need

00:13:27.059 --> 00:13:28.779
to hire more employees because then I can take

00:13:28.779 --> 00:13:29.820
on more work. It's not actually the problem.

00:13:29.820 --> 00:13:31.740
Imagine if your pricing wasn't quite right and

00:13:31.740 --> 00:13:33.559
then you employed another 10 people to do more

00:13:33.559 --> 00:13:38.059
of it. It's so much worse. And so I have, what's

00:13:38.059 --> 00:13:42.059
the word, guru fatigue. Guru fatigue. You've

00:13:42.059 --> 00:13:44.899
consumed too much advice and not enough thinking.

00:13:45.519 --> 00:13:48.200
Yeah, well now I'm thinking. Well, always thinking

00:13:48.200 --> 00:13:53.519
but it's just a... You just really need to take

00:13:53.519 --> 00:13:57.639
that advice carefully. And I kind of get to the

00:13:57.639 --> 00:13:59.399
point where I only take advice from the people

00:13:59.399 --> 00:14:02.460
that I trust the most. I won't take advice from,

00:14:02.679 --> 00:14:06.399
if I look at a, I enjoy the gym. So if I look

00:14:06.399 --> 00:14:09.039
at someone who has a workout routine and they

00:14:09.039 --> 00:14:11.299
just put it on Instagram, I'm not going to follow

00:14:11.299 --> 00:14:14.019
that. I'll go to my PT and say, is this a good

00:14:14.019 --> 00:14:16.440
idea instead? What they are telling me might

00:14:16.440 --> 00:14:18.980
be right on Instagram, might be a really good

00:14:18.980 --> 00:14:22.309
split, but. it doesn't necessarily mean it's

00:14:22.309 --> 00:14:25.629
right. So I need that person who can sift through

00:14:25.629 --> 00:14:28.070
all of it and tell me if it's right or wrong.

00:14:28.450 --> 00:14:30.330
Yeah. I think you was talking about something

00:14:30.330 --> 00:14:32.789
before and it relates, it all relates, ties together,

00:14:32.789 --> 00:14:34.850
but people are looking for that advice because

00:14:34.850 --> 00:14:38.649
they want the shortcut. So a lot of advice is

00:14:38.649 --> 00:14:39.669
like, this is going to be quick, it's going to

00:14:39.669 --> 00:14:42.129
be exact and it's confidence. And to be honest,

00:14:42.330 --> 00:14:44.830
like that's, that is something that advisors

00:14:44.830 --> 00:14:47.230
need to sell. Like it's much better to have advice

00:14:47.230 --> 00:14:51.789
that works quickly and they can trust. I've been

00:14:51.789 --> 00:14:54.409
to whole events, two main events that I remember

00:14:54.409 --> 00:14:56.809
clearly was one where the keynote speaker was

00:14:56.809 --> 00:14:58.529
Richard Branson and then there was a whole heap

00:14:58.529 --> 00:15:00.190
of speakers before that during the day and they

00:15:00.190 --> 00:15:02.230
were all selling something, they were all selling

00:15:02.230 --> 00:15:06.070
advice but you got there because Richard Branson

00:15:06.070 --> 00:15:08.690
was there and another one was in Auckland with

00:15:08.690 --> 00:15:11.169
Gary Vaynerchuk and again he's the keynote speaker

00:15:11.169 --> 00:15:12.690
and the first thing he did when he walked out

00:15:12.690 --> 00:15:15.070
was said unlike some of these speakers I'm not

00:15:15.070 --> 00:15:17.710
going to try and sell you anything and then he

00:15:17.710 --> 00:15:23.629
just did what Gary Vee does. But I remember the

00:15:23.629 --> 00:15:28.889
one guy, a real estate guru in Australia, and

00:15:28.889 --> 00:15:30.409
he was talking in Auckland, and he was talking

00:15:30.409 --> 00:15:32.730
about being the number one real estate guru and

00:15:32.730 --> 00:15:36.110
mortgage broker in Australia, who I hadn't heard

00:15:36.110 --> 00:15:38.750
of being an Australian, and money advisor as

00:15:38.750 --> 00:15:40.809
well, financial advisor. And I'm thinking, well,

00:15:40.809 --> 00:15:42.950
you didn't write the Barefoot Investor, so you're

00:15:42.950 --> 00:15:45.409
probably not number one in most people's eyes.

00:15:45.740 --> 00:15:48.159
And then he went on to talk about how he reduces

00:15:48.159 --> 00:15:50.980
your mortgage by 20 years. And if you sign up

00:15:50.980 --> 00:15:54.980
to my $2 ,000 a month program, you'll be able

00:15:54.980 --> 00:15:58.779
to invest in property easily. And a lot of advice

00:15:58.779 --> 00:16:01.379
that you could get from your local financial

00:16:01.379 --> 00:16:04.379
advisor for a fraction of the cost. And it was

00:16:04.379 --> 00:16:06.980
these sorts of perceived value offerings throughout

00:16:06.980 --> 00:16:10.360
the entire schedule at both events, but they

00:16:10.360 --> 00:16:12.720
had an audience. And a lot of the audience that

00:16:12.720 --> 00:16:14.889
were there to see Richard Branson at one and

00:16:14.889 --> 00:16:16.909
Gary Vaynerchuk. So you know what they're there

00:16:16.909 --> 00:16:18.830
for. They're here to learn from some of the best

00:16:18.830 --> 00:16:22.669
captive audience have eyeballs on your offer,

00:16:23.029 --> 00:16:25.090
guaranteed eyeballs on your offer. And now it's

00:16:25.090 --> 00:16:27.929
a pitch off. Grant Cardone was a minor speaker

00:16:27.929 --> 00:16:30.789
at one of them as well. And if there's anyone

00:16:30.789 --> 00:16:33.330
who can speak really well, he spoke well. He's

00:16:33.330 --> 00:16:36.070
up there. Yeah. And like the 10X theory that

00:16:36.070 --> 00:16:38.049
he's written. Got some good stuff. Yeah, it's

00:16:38.049 --> 00:16:40.029
brilliant stuff. But again, he's a salesman.

00:16:40.049 --> 00:16:42.149
And for me, it was awesome just to sit there

00:16:42.149 --> 00:16:45.799
and watch him. do his thing and watch how he

00:16:45.799 --> 00:16:49.500
crafted this offer over 45 minutes of his presentation

00:16:49.500 --> 00:16:53.519
to then here's the pitch and build up the perceived

00:16:53.519 --> 00:16:56.539
value. And I think that's what a lot of people

00:16:56.539 --> 00:17:01.879
in various businesses succumb to is that sounds

00:17:01.879 --> 00:17:03.840
too good to be true, but what if it is true?

00:17:04.009 --> 00:17:07.470
Yeah, it's much easier to pay someone to feel

00:17:07.470 --> 00:17:09.230
like you're doing something to not do anything.

00:17:09.869 --> 00:17:13.170
A good framework for thinking is to think why

00:17:13.170 --> 00:17:15.170
is someone doing something and then you go one

00:17:15.170 --> 00:17:17.569
level is what were they thinking when they decided

00:17:17.569 --> 00:17:20.789
to do that. Which I actually got from some guy

00:17:20.789 --> 00:17:24.970
from France who owned a gallery and donated it.

00:17:25.130 --> 00:17:27.589
It's an older guy and his partner and they were

00:17:27.589 --> 00:17:30.829
looking at murals in Sheffield locally here and

00:17:30.829 --> 00:17:32.769
I went past one and had some nice colourful...

00:17:33.250 --> 00:17:35.809
aquatic life. I loved it. It was great. He walked

00:17:35.809 --> 00:17:38.309
straight past it. Anyway, after three or four

00:17:38.309 --> 00:17:40.150
and he stopped the one I asked and said, what

00:17:40.150 --> 00:17:42.670
do you like about this one? And he goes, oh,

00:17:43.029 --> 00:17:44.910
this one's nice, but you know, like some of them

00:17:44.910 --> 00:17:48.450
are drawn well, but there's no nothing to it.

00:17:48.490 --> 00:17:49.910
Some of them are something to it, but they're

00:17:49.910 --> 00:17:52.670
not drawn well. He's like, this one's got, you

00:17:52.670 --> 00:17:54.910
know. And I'm like, oh, so with art, are you

00:17:54.910 --> 00:17:57.170
just trying to, what's the artist trying to communicate?

00:17:57.269 --> 00:17:59.769
Like, that's pretty much art, isn't it? And he's

00:17:59.769 --> 00:18:04.380
like, no, no. So what is it? He goes, I always

00:18:04.380 --> 00:18:06.599
look at the art. What was the artist's thinking?

00:18:07.940 --> 00:18:09.200
I'm like, oh, that's different. It's not what

00:18:09.200 --> 00:18:10.960
I was trying to communicate. What is the artist

00:18:10.960 --> 00:18:13.180
thinking when they did this? And then it became

00:18:13.180 --> 00:18:16.119
quite interesting. I haven't quite a tickle there,

00:18:16.220 --> 00:18:17.259
but if you look at something and you go, what

00:18:17.259 --> 00:18:19.160
was the artist thinking at the time? It's actually

00:18:19.160 --> 00:18:22.599
quite interesting then. And I do, when people

00:18:22.599 --> 00:18:24.380
are talking to me now, or advising me to do something,

00:18:24.619 --> 00:18:26.920
or they want you to do something, I say, well,

00:18:26.920 --> 00:18:29.519
what are they thinking? So they're desperate

00:18:29.519 --> 00:18:31.880
because of something. They're trying to. So we

00:18:31.880 --> 00:18:34.099
have a lot of advisors and everyone, every advisor

00:18:34.099 --> 00:18:36.740
has to make a sale. So is this advice or is this

00:18:36.740 --> 00:18:41.140
a sale? Am I income or am I, you know, but they're

00:18:41.140 --> 00:18:42.980
allowed to do that because it's their job, right?

00:18:42.980 --> 00:18:45.380
There's a market for it as well. I think, you

00:18:45.380 --> 00:18:48.180
know, you've got to then be able to go, what's

00:18:48.180 --> 00:18:50.339
one that's where we're giving you all the promises

00:18:50.339 --> 00:18:52.950
for the sale. but then we've also got to balance

00:18:52.950 --> 00:18:54.789
it with you saying the silver bullet before you

00:18:54.789 --> 00:18:57.190
didn't say silver bullet but that result. Perceived

00:18:57.190 --> 00:18:59.549
value versus real value. I'm constantly, part

00:18:59.549 --> 00:19:02.670
of my job day to day is slowing people down.

00:19:02.670 --> 00:19:05.450
Yep. So you've got to be patient. We've done

00:19:05.450 --> 00:19:07.710
a few changes, let's just let it sit for a few

00:19:07.710 --> 00:19:09.569
months, see what happens. So you mean if I don't

00:19:09.569 --> 00:19:11.410
just do these seven steps I'm not going to instantly

00:19:11.410 --> 00:19:14.190
be a millionaire? No, let's do this way. Keep

00:19:14.190 --> 00:19:15.549
doing the right thing, you know. Do the boring

00:19:15.549 --> 00:19:17.930
stuff, business is boring, right? So why is your

00:19:17.930 --> 00:19:20.559
business dominating your life? Because you you're

00:19:20.559 --> 00:19:21.900
doing everything all the time, you're constantly

00:19:21.900 --> 00:19:24.299
changing it and, you know, well, let's just sit

00:19:24.299 --> 00:19:26.000
and forget and see what happens and then make

00:19:26.000 --> 00:19:28.720
some changes. So, you know, we need patient,

00:19:28.799 --> 00:19:30.480
we need judgment, we need trade -offs. So if

00:19:30.480 --> 00:19:32.240
we do this, that's not going to work as well,

00:19:32.259 --> 00:19:33.720
but this is going to work better, right? There's

00:19:33.720 --> 00:19:37.480
always this flow. So I think why people love

00:19:37.480 --> 00:19:39.740
buying the advice is that it means they're doing

00:19:39.740 --> 00:19:43.240
something, but in reality, we also need to. why

00:19:43.240 --> 00:19:44.779
it doesn't work is because they think it's a

00:19:44.779 --> 00:19:46.279
quick fix and they go do it and then they take

00:19:46.279 --> 00:19:47.599
on the next bit of advice and as soon as they're

00:19:47.599 --> 00:19:49.480
not doing something it's more advice when in

00:19:49.480 --> 00:19:51.140
reality though sometimes you need to be patient

00:19:51.140 --> 00:19:54.599
do the right things well but what it comes down

00:19:54.599 --> 00:19:56.980
to people just don't want to think true story

00:19:56.980 --> 00:19:59.400
that yeah don't want to be totally responsible

00:19:59.400 --> 00:20:02.460
don't want to think um turns why do people basis

00:20:02.460 --> 00:20:05.460
of marketing right there why do we keep like

00:20:05.460 --> 00:20:07.980
why do people keep getting the advice. So watching

00:20:07.980 --> 00:20:10.240
it on the TikToks, you know, we've got the reels,

00:20:10.680 --> 00:20:11.799
where everyone's doing it. You're in the gym,

00:20:12.019 --> 00:20:14.640
you're looking at things, asking your PT. So

00:20:14.640 --> 00:20:16.960
why does everyone keep buying advice when they're

00:20:16.960 --> 00:20:18.980
not actually making the changes? Because someone's

00:20:18.980 --> 00:20:22.559
going to make it more comfortable, easier. Yeah.

00:20:23.880 --> 00:20:26.299
More hope without risk. It's easier now. Obviously,

00:20:26.519 --> 00:20:29.079
you've got more exposure, easier exposure in

00:20:29.079 --> 00:20:34.599
the pocket in your phone. But it hasn't changed.

00:20:35.180 --> 00:20:38.740
In the 1940s and 50s, it was newspapers, billboards.

00:20:39.640 --> 00:20:41.619
Then the advent of television made it even easier,

00:20:41.640 --> 00:20:44.339
so you had to recraft your message. But they

00:20:44.339 --> 00:20:46.599
were always still selling advice. I mean, at

00:20:46.599 --> 00:20:48.940
the end of the day, Napoleon Hill went, I'm going

00:20:48.940 --> 00:20:53.160
to write a book. And here's what I found. And

00:20:53.160 --> 00:20:56.380
probably the Bible for advice in the history

00:20:56.380 --> 00:21:00.339
of mankind. But why is there a market for so

00:21:00.339 --> 00:21:03.849
many spin -offs? Why do you have your Simon Sinek's

00:21:03.849 --> 00:21:05.529
of the world being able to stand in front of

00:21:05.529 --> 00:21:08.490
a stage at TEDx and practically say the same

00:21:08.490 --> 00:21:10.769
thing, just paraphrased and slightly different,

00:21:11.309 --> 00:21:14.349
but get a massive audience? Because I think it

00:21:14.349 --> 00:21:18.269
stems back from what Z said, I trust him more.

00:21:18.730 --> 00:21:20.589
The same thing with the admin person I said before.

00:21:20.990 --> 00:21:23.049
I heard it from there, but if I hear it from

00:21:23.049 --> 00:21:24.769
you, I trust you so I can do something. Which

00:21:24.769 --> 00:21:26.710
makes it effective advice, doesn't it? Absolutely.

00:21:27.069 --> 00:21:31.619
So how do you as a business owner then hack that,

00:21:31.660 --> 00:21:33.819
I suppose, for want of a better word, hack sounds

00:21:33.819 --> 00:21:37.779
nasty, but hack it in a beneficial way to go,

00:21:38.299 --> 00:21:41.119
how do I get my audience to trust me and want

00:21:41.119 --> 00:21:43.500
to buy from me? Maybe that's the key conversation.

00:21:44.039 --> 00:21:45.680
Or looking at it from the different perspective

00:21:45.680 --> 00:21:48.420
of receiving the advice and what Zee said, you

00:21:48.420 --> 00:21:50.779
know, that's good. She's listening to a few people

00:21:50.779 --> 00:21:52.420
that she trusts to get that advice and she's

00:21:52.420 --> 00:21:55.859
cutting out the rest. That's taking. that fatigue

00:21:55.859 --> 00:21:58.500
out of things or the uncertainty. Very important

00:21:58.500 --> 00:22:00.880
point. I think why people keep getting the advice,

00:22:00.920 --> 00:22:03.500
though, is it makes them feel better. So it's

00:22:03.500 --> 00:22:06.539
safer than going, oh, I'm doing the wrong thing

00:22:06.539 --> 00:22:08.220
or I know I could be doing better. Yeah, but

00:22:08.220 --> 00:22:09.920
I've got some advice. It's easier than making

00:22:09.920 --> 00:22:12.000
the decision. And if they're feeling uncertain

00:22:12.000 --> 00:22:14.599
about something, it makes them comfortable. I

00:22:14.599 --> 00:22:17.799
mean, in the most, like, brutal way of putting

00:22:17.799 --> 00:22:20.220
it, it just transfers blame to someone else,

00:22:20.640 --> 00:22:22.839
doesn't it? It's just someone else's fault if

00:22:22.839 --> 00:22:24.640
it doesn't go right. Yeah. Well sometimes you've

00:22:24.640 --> 00:22:26.440
got to take the thorns with the roses and I think

00:22:26.440 --> 00:22:28.579
that's a good way to put it. We've had meetings

00:22:28.579 --> 00:22:30.500
with people that might have made sense at the

00:22:30.500 --> 00:22:32.640
time and who are taking the advice and how are

00:22:32.640 --> 00:22:34.700
you just saying yes because we're giving you

00:22:34.700 --> 00:22:35.920
the advice and you're playing for it making you

00:22:35.920 --> 00:22:37.619
feel better. Like you've actually got to go do

00:22:37.619 --> 00:22:40.970
it. Might not work, you know. Well, that's chat

00:22:40.970 --> 00:22:44.029
GPT. If you don't train your GPT to be critical

00:22:44.029 --> 00:22:45.950
of your ideas, it's just going to sit there and

00:22:45.950 --> 00:22:48.609
go, that's a great idea, Ian. Well done. Yes.

00:22:48.609 --> 00:22:50.210
It's not even that, but people ask for the advice.

00:22:50.250 --> 00:22:51.589
They get the advice and then they sit there and

00:22:51.589 --> 00:22:52.509
they're like, oh, no, I've done something now.

00:22:52.630 --> 00:22:55.230
No, you haven't. You've asked, you've paid, you've

00:22:55.230 --> 00:22:57.009
received the advice. Now you have to implement

00:22:57.009 --> 00:22:58.890
it. That's not our job, that's yours. Yep. But

00:22:58.890 --> 00:23:00.490
you can see when people aren't actually going

00:23:00.490 --> 00:23:02.710
to do it. And I've had clients two years later

00:23:02.710 --> 00:23:04.849
go, oh, remember you telling me this two years

00:23:04.849 --> 00:23:06.990
ago? And I'm like, yeah, yeah, yeah, yeah, yeah.

00:23:07.269 --> 00:23:10.500
And the back of my head, I was like... Nah Well,

00:23:10.500 --> 00:23:12.779
I work like you're an idiot. You should have

00:23:12.779 --> 00:23:15.180
said nah, and we could have talked about it It

00:23:15.180 --> 00:23:16.420
still could have been the arts could have been

00:23:16.420 --> 00:23:18.960
no But then now you two years later going I really

00:23:18.960 --> 00:23:20.460
need to do that and I'm glad I've done it now

00:23:20.460 --> 00:23:22.740
But I waste two years like what's the point?

00:23:23.039 --> 00:23:24.940
I worked with it was comfortable that she had

00:23:24.940 --> 00:23:29.259
helped many years ago that sought advice from

00:23:29.259 --> 00:23:33.960
you actually in a different world and I was the

00:23:33.960 --> 00:23:36.259
person who was nominated to go to these seminars

00:23:36.259 --> 00:23:40.059
and bring the information back and and brilliant

00:23:40.059 --> 00:23:43.400
advice just to pump your tires up mate and then

00:23:43.400 --> 00:23:47.400
bringing it back one owner was very very on board

00:23:47.400 --> 00:23:50.059
another owner was skeptical and then the general

00:23:50.059 --> 00:23:51.980
manager was there's no way we will implement

00:23:51.980 --> 00:23:53.940
that here because we've always done it this way

00:23:53.940 --> 00:23:56.119
and so then you have to have a look at your team

00:23:56.119 --> 00:23:58.960
and go well is everyone on the same page it was

00:23:58.960 --> 00:24:00.500
literally like running headfirst into a brick

00:24:00.500 --> 00:24:03.519
wall bringing this you could see the plan you

00:24:03.519 --> 00:24:06.660
could see where the business could be And not

00:24:06.660 --> 00:24:09.359
being a key decision maker, just being a marketing

00:24:09.359 --> 00:24:13.400
person, not having any real influence, but then

00:24:13.400 --> 00:24:15.559
disseminating the knowledge, knowing full well

00:24:15.559 --> 00:24:18.319
that if we do this, this, this and this, we're

00:24:18.319 --> 00:24:21.059
going to go from being a $10 million a year business

00:24:21.059 --> 00:24:24.799
to hundreds. And that person over there doesn't

00:24:24.799 --> 00:24:27.059
want to do it, so we're going to fail. Yep. And

00:24:27.059 --> 00:24:29.680
I think that's the last part about why people

00:24:29.680 --> 00:24:32.059
keep getting it is advice often fails because

00:24:32.059 --> 00:24:35.259
no one has ownership over it. Yeah, I was just

00:24:35.259 --> 00:24:39.960
thinking they get the information, go, that's

00:24:39.960 --> 00:24:42.220
a great idea. And then they kind of think about

00:24:42.220 --> 00:24:43.819
it and they go, oh, I don't have time for it.

00:24:43.920 --> 00:24:47.160
And then another video shows up. And then they're

00:24:47.160 --> 00:24:49.519
like, oh. Can't do that. I don't like that step

00:24:49.519 --> 00:24:51.819
there. So the whole lot of it is garbage. Yeah.

00:24:51.900 --> 00:24:54.779
And then they go. And it didn't work. That advice

00:24:54.779 --> 00:24:57.500
wasn't good. So I'm still fine. It wasn't me

00:24:57.500 --> 00:24:59.779
who failed. Yeah. Oh, now I actually need to

00:24:59.779 --> 00:25:01.539
fix my time management. That's more important.

00:25:01.559 --> 00:25:03.319
And then someone says something about time management.

00:25:03.440 --> 00:25:05.680
I can't do that. So then I got to figure something

00:25:05.680 --> 00:25:08.349
out. And that's why they keep. The people that

00:25:08.349 --> 00:25:11.289
you probably trust more, it's a bit easier but

00:25:11.289 --> 00:25:13.809
what you find with advice and coaching, coaching

00:25:13.809 --> 00:25:16.630
is a different topic to advice but the coaching

00:25:16.630 --> 00:25:19.049
is how do you help someone get somewhere and

00:25:19.049 --> 00:25:21.269
it's not just about giving the advice but it's

00:25:21.269 --> 00:25:23.990
with them figuring out how are they happy to

00:25:23.990 --> 00:25:26.069
do something to get to a point and that might

00:25:26.069 --> 00:25:28.589
not be the gold standard, it might not be the

00:25:28.589 --> 00:25:30.170
platinum standard, it might be the silver standard

00:25:30.170 --> 00:25:32.619
but that's the one they're happy to do. So I

00:25:32.619 --> 00:25:35.440
think just understanding that people keep assuming

00:25:35.440 --> 00:25:38.240
advice because it's also an excuse if something

00:25:38.240 --> 00:25:40.519
doesn't go wrong, sorry, if something doesn't

00:25:40.519 --> 00:25:43.400
go right, they can blame the advice and it's

00:25:43.400 --> 00:25:45.140
their problem that they've already got, it's

00:25:45.140 --> 00:25:47.160
not their fault. It's almost like the worst advice

00:25:47.160 --> 00:25:50.119
is advice. If you want a good advisor, you probably

00:25:50.119 --> 00:25:52.099
get someone you get along with, someone that

00:25:52.099 --> 00:25:54.279
understands where they're at. If only there was

00:25:54.279 --> 00:25:56.980
a team that had a group of people where you could

00:25:56.980 --> 00:25:58.299
find... Here comes the sales pitch. It's not

00:25:58.299 --> 00:26:01.319
a sales pitch. If only there was a team where

00:26:01.319 --> 00:26:03.579
you could find someone within the team who you

00:26:03.579 --> 00:26:05.259
would get along with, because there's so many

00:26:05.259 --> 00:26:06.759
different personalities in your team, Rowan.

00:26:06.799 --> 00:26:08.220
Just for all the listeners, Ian only does this

00:26:08.220 --> 00:26:12.700
because it annoys me. But yeah, get an advisor

00:26:12.700 --> 00:26:13.880
that understands what you're going through and

00:26:13.880 --> 00:26:16.660
you get along with and can help you think because

00:26:16.660 --> 00:26:18.940
it's not the advice, it's how you consume it

00:26:18.940 --> 00:26:21.000
and how you adapt that for yourself. And then

00:26:21.000 --> 00:26:23.940
the last thing is that it's good to not just

00:26:23.940 --> 00:26:25.299
get some off the internet and when it doesn't

00:26:25.299 --> 00:26:27.380
work, throw it away. Like if you're going to

00:26:27.380 --> 00:26:29.099
get advice, get someone that when you're implementing

00:26:29.099 --> 00:26:31.299
it doesn't work, talk to them again. And like

00:26:31.299 --> 00:26:34.420
how do we fix this? It doesn't matter what advice

00:26:34.420 --> 00:26:36.200
you get, it matters what gets executed and what

00:26:36.200 --> 00:26:38.680
the outcomes are. And the best advisors will

00:26:38.680 --> 00:26:41.289
help you get that income. that outcome, sorry,

00:26:41.390 --> 00:26:46.009
which creates the income. And that's what they

00:26:46.009 --> 00:26:47.549
sort of, they stand by. You know, there might

00:26:47.549 --> 00:26:50.650
be five failures along the way, but they'll get

00:26:50.650 --> 00:26:53.710
the outcome in the end. Business abundance will

00:26:53.710 --> 00:26:59.450
get the outcome. At the end of the day, most

00:26:59.450 --> 00:27:02.289
people aren't failing because they lack the information.

00:27:02.329 --> 00:27:05.369
It's because they're outsourcing it. They don't

00:27:05.369 --> 00:27:09.289
want to think. Yeah. Well, thinking's hard. Look,

00:27:09.769 --> 00:27:12.029
if something isn't working in your business,

00:27:12.509 --> 00:27:16.630
the answer is usually not more advice. Just start

00:27:16.630 --> 00:27:19.289
discerning. Keep it simple. And keep it simple.

00:27:19.910 --> 00:27:21.609
On that note, we'll leave it there everyone.

00:27:22.210 --> 00:27:25.309
Have a good afternoon wherever you are. Morning,

00:27:25.450 --> 00:27:28.089
whatever you're doing. Driving. Night. Good night.

00:27:28.509 --> 00:27:29.730
Podcasting. They could be listening at any time.

00:27:30.190 --> 00:27:30.289
Exactly.
