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What are some of the features that our platform offers that you think are perfect for the

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beginning or even the pro podcaster?

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RSS as a podcasting platform is extremely easy.

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Now simplicity, it's complex.

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I know it seems like something straightforward, but making something extremely simple and

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so making it accessible for people who want to start is very complex.

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And we were lucky because having been in the space with Podcast Generator for 13 years

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exposed us to all these requests from real podcasters and hosts and all these doubts

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which allowed us to start this company in a way where our motto was in two clicks you

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need to have your first episodes.

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Probably three clicks now, but still three clicks.

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I think the main differentiator with other companies is that we are extremely simple.

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It's not us saying that, it's our users, they write us, they leave reviews, genuine reviews

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and the most frequent word, it's easy.

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I would echo that, Alberto and I both read every customer support email that comes, but

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we read these because it keeps us in tune with where we're lacking.

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I have yet to see in a given month more than maybe two customer support emails that makes

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it apparent that they don't know what to do or how to do it.

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At least on our platform, we do run into those troubles with other platforms as they interface

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with those, but this really has been like a stone in a river.

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The rough edges of the UI have been knocked off over time and it's a beautiful piece of

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machinery that is easily accessible no matter where in the world you are to get your podcast

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up and running.

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That's not a knock on any other platform.

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We know how difficult it is.

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There's so many features that we have that we're holding back right now as we wait for

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the proper UI to be formulated as we roll those features out.

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It's not a matter of technical ability, it's a matter of really fine tuning how our customer

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interacts with the machine in a way that does not add extra burden, extra frustration or

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any sort of lag time in their desire to be a podcaster.

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It's very difficult, but that is, I would echo what Alberto said.

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It's all thanks to his work, probably starting as a PhD in how machines and humans interact.

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It's really a valuable resource.

