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Hey everyone, Ashley here with RSS.com.

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In today's episode, we're chatting with Alex Sanfilippo of Podprose.

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The question we're answering today is do reviews really matter?

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Tune in to find out.

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Enjoy the show.

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But Alex, I'm really excited that you could be here.

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You were recommended by so many past guests.

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Because when I was asking people, who should we have on the show?

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Who do you think would be really good for our audience?

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They were like, you got to have Alex.

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And so I'm really excited you could be here and welcome to the show.

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Can you do us a favor and tell us what it is you do?

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Yeah, sure.

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Thank you.

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What an incredible thing to hear.

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That's so humbling and honored.

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Thank you.

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Yeah, my name is Alex Sanfilippo and I focus on helping independent podcasters.

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So I'm 100% podcasting.

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It's what I do full time and I serve through creating software solutions that other people

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haven't already created.

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Just kind of trying to fill in the gaps to make things more frictionless for independent

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podcasters that really have a passion, a purpose, a desire to serve people that are listening.

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So that's what my company does.

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It's called Podprose.

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It's kind of like the umbrella, if you will, and everything we do is under that.

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And again, all around, can we help podcasters continue to podcast so they can serve the

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world and ultimately make it a better place?

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Yes.

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And one of the things that's under your umbrella is pod lottery.

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And that's the thing that got me the most excited.

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And here's why.

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You know, one of the things that a lot of people talk about whenever they're trying

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to figure out how to promote their shows or how to get more people listening is whether

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or not reviews matter.

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And so my question for you that kind of prompted this whole thing is, in your opinion, in 2023

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and beyond, do reviews of a podcast still matter?

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You know, I had somebody challenge this idea.

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There's other industry guys like, why the heck do we care about reviews?

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And the first thing I said, when's the last time you bought something on Amazon or anywhere

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where you didn't first see if it had reviews, right?

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If it doesn't have reviews at all, major red flag.

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If it has bad reviews, whether they're real or fake, in our mind, we're like, I can't

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go with that one.

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You want to go with the one that has a high quantity of really good reviews.

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That's when you're buying a product, when you're buying anything, right?

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And so for me, I'm like, hey, if I'm going to listen to a podcast and there's three options

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on a similar topic, the one that actually has a review or multiple reviews is probably

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the first one we give a shot to.

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So to me, yes, it absolutely matters.

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Just from first and foremost, from me being a listener standpoint, from that experience,

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I'm like, okay, yeah, this one has something, right?

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But beyond that, when you're looking at sponsors, when you're looking at partners, the really

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only metric that someone from the outside can see is a review.

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So again, to answer your question in sort of a long way, Ashley, yes, I think reviews

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really matter.

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Okay.

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So if they matter, how do we get them?

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Yeah, there's a lot of ways to do this.

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And the first thing I want to mention actually is talking to your listeners.

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A lot of hosts do this, but I recently had someone poke a hole in this theory and it

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was very interesting to me.

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They have a podcast about, for former sex addicts that are coming out of that lifestyle

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and they're like, I don't want my listeners to leave reviews because that exposes them.

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And I was like, oh shoot.

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And they're like, so I would never ask a listener for review.

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I'm like, I don't know what to say to you.

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Right.

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And then I started thinking, I'm like, wait, this isn't the only topic like that.

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Like what if you're coming out of domestic abuse, like mostly things that are some sort

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of like trauma that's happening in your life, right?

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Like or loss, anything like that.

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I'm like, yeah, you don't want the listeners to leave reviews because you're going to expose

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them.

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And the whole thing is they're listening to your podcast because it's safe for them, right?

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They can, you don't even know that they're listening, right?

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You the host and you want to kind of keep that privacy on some of those topics.

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And so again, actually that really poked a hole in that theory.

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Now if you have a podcast, it's just about abundance, lifestyle, comedy, those things

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by all means, please get very tactful with asking your listeners for reviews.

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So I think that's the first point I'd share.

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I don't know if you have anything you want to add to that or we want to keep on going

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down a list.

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No, I just want to keep on going.

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Cool.

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All right, great.

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So really quick on that to get tactful with it.

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I think the best way to do it is actually just you, the host ask, but in like a raw,

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organic way, like you don't want to be this whole thing on like, Hey everybody, the show

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is going great, but I would love for you to leave a five star rating review.

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When you do, let me know.

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Let's get back to the show, right?

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If it's more like, Hey, we're really trying to grow this show and make sure we're getting

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the right people listening to it.

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Could you share it with somebody you know, who would add value to and while you're at

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it, if you could leave us a five star rating review, we'd really appreciate that.

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That motivates me to keep on doing this.

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I get to read those reviews, so thank you so much in advance.

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When you really spin it that way, what a beautiful thing.

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And someone who really likes your show, they're going to go take action and do that.

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So again, if you have a show in the right style or format where it's safe for someone

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to leave a review by all means be asking for it and just try to keep it raw, authentic,

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make it feel like they're doing you personally a favor, not you're here to serve the brand.

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Right?

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Like it's, it's for you and them to have that connection and for you to be able to see that.

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I think that again, that's really the step one is to be able to do that.

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I got to say the way that you did the example of asking for the review, it's like you've

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done it before.

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Uh, no comment.

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It sounded so good.

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You just spit it right out.

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Like, no big deal.

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You know, it didn't work.

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Let's put it that way.

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Or a friend, I'm speaking for a friend.

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They said it didn't work.

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Okay.

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It was me.

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You know, beyond that, beyond like asking listeners for reviews is leaving frictionless

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ways for people to do it.

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So there's a bunch of websites that will help you do this, which can link people directly

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to the show.

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So if you're a regular viewer, you can go to the website, you can go to the website,

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it's that will help you do this, which can link people directly to where they can leave

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a review.

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The first one that comes to mind I really like and use is called pod kite, uh, pod kite.com.

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They have a button that will, uh, basically when you're linking to your episode, like

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maybe on a blog post, which Ashley, you and I both, uh, we, we, we come from that world,

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right?

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Uh, we are big proponents of that.

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So having that blog post saying, Hey, click here to leave a review for the show and it'll

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automatically direct them to where they can do that.

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And there's other services that do similar things like that.

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Again, making it frictionless, like asking for someone to leave a review, but not explaining

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how, where, like why, like all those things is going to make it difficult.

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You're like, Hey, leave me a review.

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And people are just like, how, where, what do you want?

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Right.

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And so you want to direct people to that.

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And I should really give this disclaimer.

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I think that Apple reviews are the best because currently it's the only really big podcast

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player.

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So there's some small ones that do this, but this is the only big one that allows people

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to actually leave a review.

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Other places allow you to brief some sort of star rating and maybe that'll change at

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some point, but right now the only ones that actually can leave text.

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And to be quite frank, I don't know.

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Is that just having a star rating is really helpful.

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People want to know, okay, is there a human behind that or did this just happen from a

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robot?

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Right.

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So people want to be able to see it.

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And that to me means Apple podcast reviews are really, that's the one that we really

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need to be after is getting those reviews.

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So again, making a frictionless way for people to find out how to do that and linking to

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it is another great way to do it.

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Now one of the things that you mentioned, but you know, bots and things like that, how

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can we tell whether or not we're just getting bombarded with fake reviews?

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Do you have anything that we can look for that would tell us like, okay, that's totally

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bots?

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Yeah.

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First off, Apple does a pretty good job of removing these.

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I don't know if they review each review, if I can say it that way.

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I don't know if they're checking each review, that's better.

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But it takes a few days for it to get to show up on Apple.

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So I don't know if there's some sort of system behind that, but in general, I want them at

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someone span the podcast and my downloads went like through the roof overnight.

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I don't know how or why, but I told Apple, I'm like, Hey, I just got like 15 reviews

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and they're all nice reviews.

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But I'm like, it wasn't good English.

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First off, I know most of my audiences in the U S and also it was very, they almost

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all said exactly the same thing.

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And they're like, yeah, we see it, we'll take care of it.

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And then like a day later, they were all gone.

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So I think to some sense, Apple will actually remove it at the same time.

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I think us humans are pretty good at understanding humans and robots these days.

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I think we're only getting better at that.

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Right?

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So when you read it, you can see if you resonate with it.

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It was just like great show five star.

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It's like, okay, that doesn't really feel like anything.

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One says, I listened to this episode with Ashley.

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She's such a smart person.

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She helped me as a blogger.

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She's helped me as a podcaster over the years.

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Right?

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Like reading that, you're like, okay, this, this isn't human, right?

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Like somebody actually wrote that.

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So I think that in many ways it's up to us and thankfully Apple is doing a good job.

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I think keeping most of the spam out of it right now.

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Yeah.

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That's, that's good to hear because I mean, one of the things that's been happening, even

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with RSS is sometimes we'll get the most insane reviews and you can tell that they are, have

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nothing to do with actually the company itself.

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And one of the funny things that's been happening lately is we've been getting reviews for podcasters

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on our platform rather than the actual company itself.

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So it's kind of funny how that sometimes happens whenever you're like, okay, we're sifting

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through this trying to figure out what's real, what's not, what's good, what's not, what's

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a bot, what's not.

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And so I just, I was just curious about that.

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I wondered if you had any thoughts on it.

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So I'm glad you did.

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So now do you think that in terms of reviews, do you think it has any impact on the SEO

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that it's related to trying to get a podcast attention online?

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So this is a good point.

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And I really dove deep into this and I found a page on Apple's website.

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It's public where they literally say a review on Apple does not change anything in the algorithm.

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It will not help you.

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And so they flat out say this is not going to change anything, but in the day, so it

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might not help get you to like top charts, quote unquote, but it does help you with people.

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And I think that that's, that to me is what matters more than being on charts, right?

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Like that doesn't necessarily help with people, but someone looking at it can see a review

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they resonate with.

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So from that perspective, I don't think it does anything from an SEO perspective other

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than the fact that someone might see it and be like, Ooh, this show has 10 reviews.

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All the rest of them are zero.

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I'll check that one out first.

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I, from what I can tell, that's really it.

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What do you think about, what are they called?

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Review incentives where like, you know, you'll put them into a lottery if they give you so

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many reviews that they will get a prize or possibly get a prize.

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What do you think about people that do things like that?

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Yeah, gamification among your listeners, incentivizing them to leave reviews can be a really fun

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thing.

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It can build fans for sure.

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And some hosts go as far as reading the winners reviews or they read one a week and people

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are leaving them for that reason.

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If you can incentivize around it, as long as it's done tastefully and not in a way that

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feels like spam, right?

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If you're talking to your listeners being like, Hey, if you've listened to this podcast

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and you like it, I'm going to start reading reviews every week.

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Would love for you to leave one more people are going to leave them because they're like,

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Oh, I want to hear my name on my podcast.

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I like to listen to you.

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Right.

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If you have a private community, let's just use example of Facebook group.

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It's an easy, easy one to use as an example.

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Right.

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If you run some sort of contest among your listeners saying, Hey, I'm going to anyone

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who leaves a review this week, I'm going to give this right.

241
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Whatever the podcast is about.

242
00:11:01,640 --> 00:11:04,640
Um, then yeah, I think there's no problem with that.

243
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And I would always add the disclaimer personally to make sure it comes from integrity.

244
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Like I would even for me, I say it doesn't even need to be a five star rating and review.

245
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It can be like, just give me your honest feedback on the show.

246
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It's not going to change the fact whether you win or not.

247
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I just wanted to be authentic.

248
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And I always personally like to add that.

249
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Um, I think that's a really important point to add, but I'm all for that stuff.

250
00:11:23,200 --> 00:11:26,720
I think if you can gamify a little bit and get your, your fans and listeners engaged,

251
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why not?

252
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It builds more, I guess it builds a stronger fan base.

253
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Yeah.

254
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It helps build community too.

255
00:11:32,760 --> 00:11:37,640
And I like the idea that you mentioned of, of reading the, the reviews on the air, so

256
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to speak.

257
00:11:38,640 --> 00:11:43,800
I mean, I know it's not, we're not broadcasting on, on radio waves, but what radio background,

258
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I can't help it.

259
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So it just, it feels kind of cool to like actually give someone a shout out.

260
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And so I like that idea a lot.

261
00:11:50,800 --> 00:11:51,800
Yeah.

262
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I think that's something you can do.

263
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You know, I want to, if you don't mind, I'll riff on something that's a side note here.

264
00:11:56,440 --> 00:11:57,760
Um, if that's okay.

265
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Yes, go for it.

266
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So I mentioned like making sure it's an authentic review.

267
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A lot of podcasters I meet, they start getting reviews and someone leaves a four star review,

268
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a three star review to a one star review and they get really upset and they're like, this

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is going to damage our reputation.

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I'm done.

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I'm through, I'm over.

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And I, I want to challenge that belief because I think that's a really wrong perspective.

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As a matter of fact, if you have fans of what you're doing, the way you can actually create

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someone who's just a listener into a fan is to prove somebody wrong.

275
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And all of us, let's, let's face it.

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If you go to Amazon and you're going to buy something, the first thing you click is the

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one star review.

278
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Like what are the complaints about this thing?

279
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Right.

280
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And the thing is you might look at it and be like, that's the most ridiculous, dumb

281
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reason to leave a one star review of everything in my life.

282
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I'm buying this just out of spite for that person.

283
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The truth is you might get new listeners because they're like this idiot.

284
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Look, look, look what he said about this person.

285
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They don't sound like that.

286
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And I'm going to leave them a really nice five star review and 10, my friends are going

287
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to do it too, because this person's a loser.

288
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Right.

289
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I know I'm being extreme, but the truth is sometimes your best, most helpful review is

290
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the one that's the most negative because people are going to want to prove that wrong because

291
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they grow to like you and it'll expedite their ability to become a fan of yours.

292
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A lot of people don't agree with what I'm sharing right now, Ashley, but I really believe

293
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is you can get that one star review, not a hundred of them, right?

294
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But you can get that one, one star review from just the person who's a jerk, right?

295
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Or for whatever reason, just didn't resonate with you.

296
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Don't look at that as a negative thing.

297
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That is a positive because also if I have a thousand five star reviews and no one's

298
00:13:25,840 --> 00:13:29,160
ever said anything bad about me, that doesn't seem believable.

299
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I talk too fast.

300
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I'm too loud.

301
00:13:31,160 --> 00:13:33,260
I don't speak in good sound bites, right?

302
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Like all those things are real.

303
00:13:34,600 --> 00:13:35,920
So I get a three star review about that.

304
00:13:35,920 --> 00:13:36,920
People are like, Oh wow, cool.

305
00:13:36,920 --> 00:13:37,920
Alex is a real human.

306
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Someone doesn't like him.

307
00:13:38,920 --> 00:13:39,920
Right.

308
00:13:39,920 --> 00:13:43,360
So I think you need to actually think of that as a positive, not a negative, but teaching

309
00:13:43,360 --> 00:13:44,360
people that mindset.

310
00:13:44,360 --> 00:13:46,840
I had somebody who was so angry at me when I shared that with him.

311
00:13:46,840 --> 00:13:49,560
I mean, he was, he was ready to leave me a one star review because he's like, this is

312
00:13:49,560 --> 00:13:50,920
the most absurd thing I've ever heard.

313
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He goes, your reputation matters.

314
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It has to always be five star.

315
00:13:53,120 --> 00:13:55,440
I'm like, I don't subscribe to that.

316
00:13:55,440 --> 00:13:56,440
Right.

317
00:13:56,440 --> 00:13:58,320
So, uh, but I think there's a kind of challenge to think on that.

318
00:13:58,320 --> 00:14:01,760
A one star review isn't as negative as you may think.

319
00:14:01,760 --> 00:14:02,760
Absolutely not.

320
00:14:02,760 --> 00:14:07,040
Cause I mean, I've seen one star reviews where the person didn't like the host's name.

321
00:14:07,040 --> 00:14:08,040
They didn't like their last name.

322
00:14:08,040 --> 00:14:11,040
They're like, I can't believe they even said their name in the, in the episode.

323
00:14:11,040 --> 00:14:12,040
It's like, really?

324
00:14:12,040 --> 00:14:14,480
Like that's why you left a one star review.

325
00:14:14,480 --> 00:14:19,040
And it's, it's amusing to me why people will sometimes leave negative reviews, especially

326
00:14:19,040 --> 00:14:22,880
when you know, you can tell that sometimes they're just in a bad mood that day or they

327
00:14:22,880 --> 00:14:25,040
didn't like the specific topic.

328
00:14:25,040 --> 00:14:30,080
And so I agree that, you know, if you, if you are going to leave a one star review,

329
00:14:30,080 --> 00:14:31,960
it doesn't mean it's the end of the world.

330
00:14:31,960 --> 00:14:35,640
And the harder part, the thing that no one's going to want to hear, but I'm going to, I'm

331
00:14:35,640 --> 00:14:38,720
going to kind of lean into the mic and I'm going to really say this.

332
00:14:38,720 --> 00:14:43,560
Sometimes you need to hear those horrible reviews so you can fix something.

333
00:14:43,560 --> 00:14:45,160
Would you agree with that?

334
00:14:45,160 --> 00:14:49,160
Yes, through and through, we're, this is changing topics.

335
00:14:49,160 --> 00:14:51,280
We're not even in podcast anymore, but we're, we're fragile.

336
00:14:51,280 --> 00:14:52,280
Let's be real.

337
00:14:52,280 --> 00:14:54,960
Like, and maybe it's just the times that we're in, but like the truth be told, like our egos

338
00:14:54,960 --> 00:14:59,040
get hurt real bad, but I had a three star review where somebody told me Alex doesn't

339
00:14:59,040 --> 00:15:02,320
pause when he talks and he talks too fast and too loud.

340
00:15:02,320 --> 00:15:04,960
And I actually was like, man, they're a hundred percent right.

341
00:15:04,960 --> 00:15:09,280
Like I, not that I need to change who I am, but I do need to learn to not be so loud,

342
00:15:09,280 --> 00:15:10,840
to slow down, to take a breath.

343
00:15:10,840 --> 00:15:11,840
Right.

344
00:15:11,840 --> 00:15:13,600
And those are things that I am actively working on.

345
00:15:13,600 --> 00:15:14,960
I saw that and appreciated it.

346
00:15:14,960 --> 00:15:18,160
I had somebody the same week come to me and be like, this person left me a four star review

347
00:15:18,160 --> 00:15:20,040
because they said my intros are just too long.

348
00:15:20,040 --> 00:15:21,040
Like how long are your intros?

349
00:15:21,040 --> 00:15:22,040
Like eight minutes.

350
00:15:22,040 --> 00:15:23,040
I was like eight minutes.

351
00:15:23,040 --> 00:15:24,240
I'm like, yeah, they are too long.

352
00:15:24,240 --> 00:15:25,240
They're like, no, they're not.

353
00:15:25,240 --> 00:15:26,240
This is what my listeners like.

354
00:15:26,240 --> 00:15:29,160
I'm like, I, I didn't say it, but I'm like, I doubt that no one wants to hear you just

355
00:15:29,160 --> 00:15:30,960
riff for eight minutes before you get into your interview.

356
00:15:30,960 --> 00:15:31,960
Right.

357
00:15:31,960 --> 00:15:33,120
So, and I'm like, Hey, maybe there's something there.

358
00:15:33,120 --> 00:15:35,120
Have you looked at the data?

359
00:15:35,120 --> 00:15:36,120
No, but they're wrong.

360
00:15:36,120 --> 00:15:37,120
I'm like, okay.

361
00:15:37,120 --> 00:15:40,320
So yeah, people get really upset with hearing that, but hey, listen, have a growth mindset.

362
00:15:40,320 --> 00:15:41,320
Like we're not perfect.

363
00:15:41,320 --> 00:15:42,600
We're all on a journey.

364
00:15:42,600 --> 00:15:44,600
We're all on it, like a hunt in our own adventure.

365
00:15:44,600 --> 00:15:45,600
Right.

366
00:15:45,600 --> 00:15:47,400
Take it as something that you might be able to improve.

367
00:15:47,400 --> 00:15:50,200
And I think, I love that you said that actually, I think that's a really important point.

368
00:15:50,200 --> 00:15:51,200
Yeah.

369
00:15:51,200 --> 00:15:56,240
Cause I mean, you know, we had, we had Joe Pardo on several episodes back and we were

370
00:15:56,240 --> 00:15:58,320
talking about trolls and haters.

371
00:15:58,320 --> 00:16:01,800
And you know, one of the things that kept coming up is that, you know, sometimes people

372
00:16:01,800 --> 00:16:06,440
are just really vile, but it's like, you can't, you can't focus on that negativity.

373
00:16:06,440 --> 00:16:10,560
Sometimes you have to just hear the criticism and decide, is this constructive?

374
00:16:10,560 --> 00:16:11,560
Is it helpful?

375
00:16:11,560 --> 00:16:15,920
Am I going to use this or am I just going to be like, that guy was a jerk and I'm done?

376
00:16:15,920 --> 00:16:16,920
Right.

377
00:16:16,920 --> 00:16:17,920
Yeah.

378
00:16:17,920 --> 00:16:18,920
Keep going.

379
00:16:18,920 --> 00:16:19,920
So true.

380
00:16:19,920 --> 00:16:20,920
Yeah.

381
00:16:20,920 --> 00:16:22,400
I like to say that I'm not everybody's cup of tequila, but that's okay.

382
00:16:22,400 --> 00:16:24,760
You seem like mine and I love tequila.

383
00:16:24,760 --> 00:16:25,760
So yeah, I'm, I'm on board.

384
00:16:25,760 --> 00:16:26,760
Good, good.

385
00:16:26,760 --> 00:16:29,800
Well, what else would you like to share with me about reviews?

386
00:16:29,800 --> 00:16:32,760
Like what else do we really need to hear to help the listeners?

387
00:16:32,760 --> 00:16:33,760
Yeah.

388
00:16:33,760 --> 00:16:38,200
And I have another idea around, around gaining reviews.

389
00:16:38,200 --> 00:16:42,360
And this actually kind of blurs the line into also knowing your audience really well, which

390
00:16:42,360 --> 00:16:45,680
I think the two can be connected and can almost be your metric.

391
00:16:45,680 --> 00:16:49,920
So for me, what's really important, I think in podcasting, probably in my mind, the most

392
00:16:49,920 --> 00:16:53,040
important thing is to actually talk to your listeners.

393
00:16:53,040 --> 00:16:54,560
So how do you find them?

394
00:16:54,560 --> 00:16:55,880
They're engaging on social media.

395
00:16:55,880 --> 00:16:59,760
They're emailing you, they're messaging you just, you know, it's like liking something,

396
00:16:59,760 --> 00:17:03,320
find a way to contact them and just say, Hey, saw you like this.

397
00:17:03,320 --> 00:17:06,120
Any chance that you, if you listen to the podcast, would you be willing to give me 10

398
00:17:06,120 --> 00:17:07,440
minutes on a video conference call?

399
00:17:07,440 --> 00:17:10,840
Might be a little bit uncomfortable, but the truth is if you can get on that call, this

400
00:17:10,840 --> 00:17:15,480
is the bonus material here, by the way, you can learn a lot from your listeners.

401
00:17:15,480 --> 00:17:16,840
Ask them how they found the show.

402
00:17:16,840 --> 00:17:18,040
Ask them what they like about it.

403
00:17:18,040 --> 00:17:22,060
Ask what you think, would they, would they think you can do better for future listeners?

404
00:17:22,060 --> 00:17:23,060
Ask what they're struggling with.

405
00:17:23,060 --> 00:17:25,920
When you learn these things and you log that through an Excel spreadsheet, I am telling

406
00:17:25,920 --> 00:17:29,720
you what 10, 20 people later, you can learn how to really, really, really, really, really

407
00:17:29,720 --> 00:17:31,520
improve your podcast.

408
00:17:31,520 --> 00:17:35,240
Bringing that back to reviews now after that call, because most of your listeners will

409
00:17:35,240 --> 00:17:36,400
be very psyched to hear from you.

410
00:17:36,400 --> 00:17:38,200
Be like, Hey, really enjoy our time together.

411
00:17:38,200 --> 00:17:41,760
Hey, real quick while we're on, can you open up your, you have an iPhone or do you have

412
00:17:41,760 --> 00:17:42,760
iTunes?

413
00:17:42,760 --> 00:17:43,920
Can you go to Apple podcasts real quick?

414
00:17:43,920 --> 00:17:47,760
I'd love it if you'd leave me a quick review on the podcast, guide them through it.

415
00:17:47,760 --> 00:17:51,040
The thing is that could also be your metric for how many times you're getting on a call.

416
00:17:51,040 --> 00:17:52,040
If you're like, you know what?

417
00:17:52,040 --> 00:17:53,040
I want to get 20 reviews a month.

418
00:17:53,040 --> 00:17:56,640
Maybe you need to be doing 20 calls a month because that's going to make you a better

419
00:17:56,640 --> 00:18:00,200
podcastor, but also you now have the proof that yeah, I'm becoming a better podcaster

420
00:18:00,200 --> 00:18:02,080
while I'm also growing my reviews.

421
00:18:02,080 --> 00:18:03,360
Those two things go hand in hand.

422
00:18:03,360 --> 00:18:07,840
I think that if podcasters start doing that, you'll find you exponentially accelerate your

423
00:18:07,840 --> 00:18:11,080
ability to grow and really impact an audience.

424
00:18:11,080 --> 00:18:17,000
So I completely agree with every single thing you've said, especially the one thing that

425
00:18:17,000 --> 00:18:22,400
really hit me was you mentioned PodKite earlier and how you have to make it stupid simple

426
00:18:22,400 --> 00:18:24,040
for someone to leave reviews.

427
00:18:24,040 --> 00:18:26,920
So is that the first thing that you would do if you were trying to get people to start

428
00:18:26,920 --> 00:18:31,760
leaving them for you is make it seamless or would you start putting it into your podcast

429
00:18:31,760 --> 00:18:34,080
episodes and then go from there?

430
00:18:34,080 --> 00:18:36,920
What do you think is the best first step?

431
00:18:36,920 --> 00:18:40,160
First step is definitely make it as seamless as you possibly can.

432
00:18:40,160 --> 00:18:43,040
You've got to find a way just to make it stupid simple.

433
00:18:43,040 --> 00:18:46,760
Even if you're calling it out on your show, say, hey, go to my website, podpros, go to

434
00:18:46,760 --> 00:18:50,680
podpros.com slash review and it'll send you straight to a link to it.

435
00:18:50,680 --> 00:18:53,760
I have a friend, she went so far as to do a quick video.

436
00:18:53,760 --> 00:18:58,000
She did like a quick reel and she just links that in one of her pages showing you exactly

437
00:18:58,000 --> 00:18:59,000
how to do it.

438
00:18:59,000 --> 00:19:00,000
So it's like 35 seconds.

439
00:19:00,000 --> 00:19:01,880
It's like, here's how you leave a review on my show.

440
00:19:01,880 --> 00:19:04,520
And I was like, man, that's, I put it, I was like, can I take that?

441
00:19:04,520 --> 00:19:05,520
I'm like, I'll give you credit.

442
00:19:05,520 --> 00:19:07,880
I'm going to embed that in my page where I teach people how to do it.

443
00:19:07,880 --> 00:19:08,880
Cause I'm like, that's so helpful.

444
00:19:08,880 --> 00:19:10,840
Cause now if you want to say to me, I'm like, I can't figure it out.

445
00:19:10,840 --> 00:19:11,840
I'm done.

446
00:19:11,840 --> 00:19:12,840
You give them a link.

447
00:19:12,840 --> 00:19:13,840
You make it stupid simple.

448
00:19:13,840 --> 00:19:14,840
Right.

449
00:19:14,840 --> 00:19:16,200
And I think that that's the first thing is we got to remove the friction involved in

450
00:19:16,200 --> 00:19:17,200
it.

451
00:19:17,200 --> 00:19:18,200
I think we have to do that with everything.

452
00:19:18,200 --> 00:19:19,200
Yeah.

453
00:19:19,200 --> 00:19:23,960
I mean, that's, that's the whole reason I like RSS personally is because of the fact

454
00:19:23,960 --> 00:19:24,960
that it's so stupid, simple that even I could do it.

455
00:19:24,960 --> 00:19:26,960
Cause I'm not tech savvy at all.

456
00:19:26,960 --> 00:19:28,600
It starts with the name RSS.

457
00:19:28,600 --> 00:19:30,520
I mean, that's what podcasting is.

458
00:19:30,520 --> 00:19:33,320
So yeah, you all, you all got it right from start to finish for sure.

459
00:19:33,320 --> 00:19:34,320
Yeah.

460
00:19:34,320 --> 00:19:35,320
Talk about SEO.

461
00:19:35,320 --> 00:19:36,320
Like I'm brilliant, right?

462
00:19:36,320 --> 00:19:37,320
Right.

463
00:19:37,320 --> 00:19:38,320
No kidding.

464
00:19:38,320 --> 00:19:41,680
Well, where can people find you online if they want to learn more about you?

465
00:19:41,680 --> 00:19:42,680
Yeah.

466
00:19:42,680 --> 00:19:44,560
Everything I do is at podpros.com.

467
00:19:44,560 --> 00:19:46,040
So you can just go to podpros.com.

468
00:19:46,040 --> 00:19:47,360
You'll see my podcast.

469
00:19:47,360 --> 00:19:49,520
You'll see all the different product services I have.

470
00:19:49,520 --> 00:19:52,040
And I think that that's a great place for people to go.

471
00:19:52,040 --> 00:19:55,120
Well, there's also one question I have to ask you before I let you go.

472
00:19:55,120 --> 00:19:56,760
It's the question I ask everyone.

473
00:19:56,760 --> 00:20:01,640
What is one question I didn't ask you really wish I had?

474
00:20:01,640 --> 00:20:03,400
I guess we should have gotten into pod lottery.

475
00:20:03,400 --> 00:20:05,560
Maybe that doesn't mean we didn't even talk about it.

476
00:20:05,560 --> 00:20:07,000
I just realized, cause that is an alternative.

477
00:20:07,000 --> 00:20:08,000
That's another way.

478
00:20:08,000 --> 00:20:09,000
I didn't even mention it.

479
00:20:09,000 --> 00:20:10,000
We should probably go into that real quick.

480
00:20:10,000 --> 00:20:11,000
Sorry.

481
00:20:11,000 --> 00:20:12,000
Let's go into it.

482
00:20:12,000 --> 00:20:13,000
Cause I'm like thinking like that.

483
00:20:13,000 --> 00:20:14,000
I miss anything.

484
00:20:14,000 --> 00:20:15,000
I'm like, wait, yeah, I did miss something.

485
00:20:15,000 --> 00:20:17,600
So what is pod lottery?

486
00:20:17,600 --> 00:20:18,600
Okay.

487
00:20:18,600 --> 00:20:19,600
Thank you.

488
00:20:19,600 --> 00:20:20,600
Pod lottery.

489
00:20:20,600 --> 00:20:21,600
I should have brought this up earlier.

490
00:20:21,600 --> 00:20:25,240
Pod lottery is an alternative solution for getting more reviews on your podcast, specifically

491
00:20:25,240 --> 00:20:26,240
Apple reviews.

492
00:20:26,240 --> 00:20:29,040
And the idea was, could we do like a peer to peer type of thing?

493
00:20:29,040 --> 00:20:34,120
It almost feels like a review swap among podcasts host specifically, but do it in a fun, gamified

494
00:20:34,120 --> 00:20:35,120
way.

495
00:20:35,120 --> 00:20:37,360
So we built it to be like a lottery system.

496
00:20:37,360 --> 00:20:39,480
So I'll explain the whole thing and how it works.

497
00:20:39,480 --> 00:20:40,840
You register as a host.

498
00:20:40,840 --> 00:20:42,700
You get a ticket with that ticket.

499
00:20:42,700 --> 00:20:44,600
You pick a number and every night numbers are drawn.

500
00:20:44,600 --> 00:20:48,120
If your number is picked, you win reviews from other podcast host.

501
00:20:48,120 --> 00:20:50,360
When they review your show, they win a ticket.

502
00:20:50,360 --> 00:20:51,360
They get a number.

503
00:20:51,360 --> 00:20:52,600
They get a chance to win.

504
00:20:52,600 --> 00:20:55,880
So it kind of turns into a review swap and we've got people that have literally 100s

505
00:20:55,880 --> 00:20:56,920
of reviews.

506
00:20:56,920 --> 00:21:00,080
Like sometimes I don't know how you get so lucky, but some, we have like five numbers

507
00:21:00,080 --> 00:21:01,480
get drawn and they had four of them.

508
00:21:01,480 --> 00:21:02,480
Right.

509
00:21:02,480 --> 00:21:03,480
And I think it got like 163 reviews.

510
00:21:03,480 --> 00:21:05,140
I was like, wow.

511
00:21:05,140 --> 00:21:09,440
So they get 163 reviews from other podcasters, but we actually worked directly with Apple

512
00:21:09,440 --> 00:21:10,440
on this.

513
00:21:10,440 --> 00:21:11,440
This is a really important point.

514
00:21:11,440 --> 00:21:16,080
We can validate a listen and we can validate that it's a review left from a place of authenticity

515
00:21:16,080 --> 00:21:17,080
and integrity.

516
00:21:17,080 --> 00:21:18,080
So it's not copy pasted.

517
00:21:18,080 --> 00:21:19,440
It's not the same one they just left.

518
00:21:19,440 --> 00:21:20,720
It has more than 10 words.

519
00:21:20,720 --> 00:21:22,200
It doesn't have profanity in it, right.

520
00:21:22,200 --> 00:21:24,320
Unless it's fitting, I suppose.

521
00:21:24,320 --> 00:21:25,320
Right.

522
00:21:25,320 --> 00:21:27,360
So, but they also, again, validate the listen.

523
00:21:27,360 --> 00:21:30,040
So again, we can make sure this comes from a place of integrity.

524
00:21:30,040 --> 00:21:33,480
And that for us has been a really, just a fun thing.

525
00:21:33,480 --> 00:21:34,480
It's free.

526
00:21:34,480 --> 00:21:37,360
There's no charge involved, but it's like, Hey, can we help each other get more reviews

527
00:21:37,360 --> 00:21:39,760
so we can make sure that our podcasts are getting known?

528
00:21:39,760 --> 00:21:42,520
They're getting noticed.

529
00:21:42,520 --> 00:21:44,880
I mean, that just sounds like really cool.

530
00:21:44,880 --> 00:21:48,000
So how do people start like working with pod lottery?

531
00:21:48,000 --> 00:21:50,440
Like what do they need to do to be able to get on it?

532
00:21:50,440 --> 00:21:52,960
You go to podlottery.com, you register the account.

533
00:21:52,960 --> 00:21:55,800
The two things that they ask you for is to validate that you're the podcast host you

534
00:21:55,800 --> 00:21:56,800
say you are.

535
00:21:56,800 --> 00:22:00,000
So they'll just email you a quick little code to make sure that that's you.

536
00:22:00,000 --> 00:22:03,320
And then the second thing they'll do is ask you for your podcast reviewer name.

537
00:22:03,320 --> 00:22:06,560
So that's your name in iTunes or an Apple of like what it says when you leave a review,

538
00:22:06,560 --> 00:22:07,560
right?

539
00:22:07,560 --> 00:22:09,560
To make sure that we can actually validate that you're leaving review.

540
00:22:09,560 --> 00:22:11,400
Those are the two things that ask for and pass that it's free.

541
00:22:11,400 --> 00:22:13,200
You can play every day if you want.

542
00:22:13,200 --> 00:22:14,200
Really?

543
00:22:14,200 --> 00:22:15,200
It's free.

544
00:22:15,200 --> 00:22:16,200
Yeah.

545
00:22:16,200 --> 00:22:17,200
Yeah.

546
00:22:17,200 --> 00:22:18,200
Yeah.

547
00:22:18,200 --> 00:22:19,200
Yeah.

548
00:22:19,200 --> 00:22:20,200
Again, it was just something fun.

549
00:22:20,200 --> 00:22:21,200
Like I actually, you know, it's funny.

550
00:22:21,200 --> 00:22:22,200
Here's my accountability.

551
00:22:22,200 --> 00:22:23,200
Ashley, it has the word lottery in it and it works like a lottery.

552
00:22:23,200 --> 00:22:27,760
It is illegal in the United States to charge for anything that's a lottery or sweepstakes

553
00:22:27,760 --> 00:22:28,760
of any kind.

554
00:22:28,760 --> 00:22:30,680
That government has the monopoly on that.

555
00:22:30,680 --> 00:22:32,160
So that's why the government runs all of them.

556
00:22:32,160 --> 00:22:35,520
So I told my lawyer, he's like, do not do this.

557
00:22:35,520 --> 00:22:36,520
He's like, unless you're not going to charge.

558
00:22:36,520 --> 00:22:37,520
I'm like, I'm not going to charge.

559
00:22:37,520 --> 00:22:38,520
He goes, good.

560
00:22:38,520 --> 00:22:39,520
If you, if you charge for it, you're going to jail.

561
00:22:39,520 --> 00:22:40,520
I was like, cool.

562
00:22:40,520 --> 00:22:41,520
That's perfect accountability.

563
00:22:41,520 --> 00:22:42,520
I was never playing on charging anyway.

564
00:22:42,520 --> 00:22:43,520
It's just for fun.

565
00:22:43,520 --> 00:22:44,520
So it worked out really great.

566
00:22:44,520 --> 00:22:45,520
That's awesome.

567
00:22:45,520 --> 00:22:47,240
So, I mean, that's actually a really neat idea.

568
00:22:47,240 --> 00:22:49,160
I didn't even know that it was free.

569
00:22:49,160 --> 00:22:52,520
So that's even, even more reason that people should sign up for it.

570
00:22:52,520 --> 00:22:53,520
Yeah.

571
00:22:53,520 --> 00:22:54,520
Yeah.

572
00:22:54,520 --> 00:22:55,520
And it's been fun.

573
00:22:55,520 --> 00:22:57,320
You know, at the end of the day, I'm a podcaster myself, an indie podcaster and getting reviews

574
00:22:57,320 --> 00:22:58,680
matters for me as well.

575
00:22:58,680 --> 00:23:02,120
And so it's been a really fun community building thing.

576
00:23:02,120 --> 00:23:04,680
And also you pick the categories you want.

577
00:23:04,680 --> 00:23:07,880
So like I only, true crime scares the mess out of me, Ashley.

578
00:23:07,880 --> 00:23:09,000
I'm just going to be real.

579
00:23:09,000 --> 00:23:11,600
So I don't want to review any true crime podcasts because I have to listen to them.

580
00:23:11,600 --> 00:23:16,920
So I, I focus in like, uh, in anything that's like mindset related entrepreneurship, business

581
00:23:16,920 --> 00:23:17,920
marketing, right?

582
00:23:17,920 --> 00:23:20,440
And I have found shows that become shows I listened to through this.

583
00:23:20,440 --> 00:23:23,160
So I'm not only getting to leave them a review and a rating, but I'm also like, this is a

584
00:23:23,160 --> 00:23:24,160
cool show.

585
00:23:24,160 --> 00:23:25,160
I like this.

586
00:23:25,160 --> 00:23:26,160
I'm going to, I'm going to keep this one going.

587
00:23:26,160 --> 00:23:27,160
I'm going to subscribe to this one.

588
00:23:27,160 --> 00:23:28,160
Right?

589
00:23:28,160 --> 00:23:30,680
So that's been kind of the bonus fun is it's built a little bit of a community and I love

590
00:23:30,680 --> 00:23:31,680
that.

591
00:23:31,680 --> 00:23:32,680
That's like my favorite thing ever.

592
00:23:32,680 --> 00:23:36,240
Well, because you said the niches that I'm all about, what are your favorite podcasts?

593
00:23:36,240 --> 00:23:38,560
Putting you on the spot.

594
00:23:38,560 --> 00:23:40,520
I have so many favorite podcasts.

595
00:23:40,520 --> 00:23:44,320
I've been really enjoying, uh, the James Altucher show.

596
00:23:44,320 --> 00:23:45,320
Okay.

597
00:23:45,320 --> 00:23:47,560
He's a six, just so unique.

598
00:23:47,560 --> 00:23:49,320
I call him the most interesting entrepreneur in the world.

599
00:23:49,320 --> 00:23:50,960
Like a play on the most interesting man in the world.

600
00:23:50,960 --> 00:23:53,560
The guy's just like totally unique, totally different.

601
00:23:53,560 --> 00:23:57,800
Uh, and the other one is the Jordan Harbinger show is the one I've been listening to a lot.

602
00:23:57,800 --> 00:23:59,320
He's just such a good podcast host.

603
00:23:59,320 --> 00:24:01,400
Like it blows my mind how good he is.

604
00:24:01,400 --> 00:24:04,920
Um, those are my two that I'm kind of like really all about right now.

605
00:24:04,920 --> 00:24:06,080
And then I always look up topics.

606
00:24:06,080 --> 00:24:09,720
So I like kind of go deep into like the podcasting world by looking up, I want 10 episodes on

607
00:24:09,720 --> 00:24:10,840
this and I'll go find them.

608
00:24:10,840 --> 00:24:13,960
But those are the two like shows I'm currently into.

609
00:24:13,960 --> 00:24:17,920
I love that you said James Altucher because, um, his book, choose yourself is one of the

610
00:24:17,920 --> 00:24:20,920
reasons that I decided I was going to stay freelance instead of trying to get a full

611
00:24:20,920 --> 00:24:21,920
time job.

612
00:24:21,920 --> 00:24:25,440
Uh, just reading about how he was voluntarily homeless basically.

613
00:24:25,440 --> 00:24:31,120
And um, all the stuff that he went through just, it's wild that you in this day and age

614
00:24:31,120 --> 00:24:34,360
can like pull a Jack Reacher and be homeless on purpose.

615
00:24:34,360 --> 00:24:37,920
And so that's just what, that's what drew me to him.

616
00:24:37,920 --> 00:24:38,920
And so yeah, big band.

617
00:24:38,920 --> 00:24:41,440
So very, very excited that you mentioned him.

618
00:24:41,440 --> 00:24:42,440
So cool.

619
00:24:42,440 --> 00:24:43,440
I love that.

620
00:24:43,440 --> 00:24:44,920
New episodes anymore.

621
00:24:44,920 --> 00:24:47,000
I don't, I'm, I'm like, I'm a backlog guy.

622
00:24:47,000 --> 00:24:48,000
I'm never real time.

623
00:24:48,000 --> 00:24:49,000
I love them.

624
00:24:49,000 --> 00:24:52,920
People are like, I haven't, they're like, you're listening to what episode?

625
00:24:52,920 --> 00:24:54,840
Like episode 50, like dude, I'm an episode 400.

626
00:24:54,840 --> 00:24:57,340
I'm like, I know I'm, I'm like, wait, I'm not there.

627
00:24:57,340 --> 00:24:58,340
Like leave me alone.

628
00:24:58,340 --> 00:24:59,340
Right?

629
00:24:59,340 --> 00:25:00,340
I'll get there eventually.

630
00:25:00,340 --> 00:25:01,340
If you stop, I'll catch up.

631
00:25:01,340 --> 00:25:02,340
So.

632
00:25:02,340 --> 00:25:06,160
And fun fact, one of the reasons I actually like to go to the backlog sometimes is I like

633
00:25:06,160 --> 00:25:09,000
to see where someone started versus where they are now.

634
00:25:09,000 --> 00:25:10,160
It's the journey, right?

635
00:25:10,160 --> 00:25:13,520
Like when you listen to something, it's like, okay, I'm going to skip your 20 year journey

636
00:25:13,520 --> 00:25:14,520
and just get to where you are now.

637
00:25:14,520 --> 00:25:15,520
I'm like, wow, this person is so impressive.

638
00:25:15,520 --> 00:25:19,520
I prefer to hear, wow, you got some work to do to hearing the transformation happen.

639
00:25:19,520 --> 00:25:22,400
I, I'm, I think you and I are really similar, Ashley.

640
00:25:22,400 --> 00:25:23,400
We're best friends, I think.

641
00:25:23,400 --> 00:25:24,400
Yeah.

642
00:25:24,400 --> 00:25:25,400
Did we, did we just become best friends?

643
00:25:25,400 --> 00:25:27,400
We were a bit at Zine and Nesta Brothers.

644
00:25:27,400 --> 00:25:28,400
Good quote.

645
00:25:28,400 --> 00:25:29,400
Yes.

646
00:25:29,400 --> 00:25:30,400
And yes, the answer is yes.

647
00:25:30,400 --> 00:25:31,400
Awesome.

648
00:25:31,400 --> 00:25:32,400
Awesome.

649
00:25:32,400 --> 00:25:33,400
I'm very excited.

650
00:25:33,400 --> 00:25:34,400
I could always use more bloggy friends.

651
00:25:34,400 --> 00:25:35,400
Oh wait, wrong show.

652
00:25:35,400 --> 00:25:36,400
Nice.

653
00:25:36,400 --> 00:25:41,880
So, um, is there anything else that you want to share that I, that I haven't brought up

654
00:25:41,880 --> 00:25:42,880
yet?

655
00:25:42,880 --> 00:25:45,400
Because I want to make sure that you get everything in here that you want to talk about.

656
00:25:45,400 --> 00:25:46,400
Yeah.

657
00:25:46,400 --> 00:25:50,320
The last thing I'll mention is just around why all this really matters.

658
00:25:50,320 --> 00:25:55,240
And to me, everything that we do as independent podcasters has to be to serve the person who's

659
00:25:55,240 --> 00:25:57,200
going to be listening.

660
00:25:57,200 --> 00:25:59,960
Sure we can work on our cover art, our abilities as hosts.

661
00:25:59,960 --> 00:26:00,960
That's super important, right?

662
00:26:00,960 --> 00:26:03,400
Like we can come up with a better title description.

663
00:26:03,400 --> 00:26:04,800
We can get better mics and all that.

664
00:26:04,800 --> 00:26:09,920
At the end of the day, the only thing that really matters is are we serving the person

665
00:26:09,920 --> 00:26:11,040
on the other side of the mic?

666
00:26:11,040 --> 00:26:12,720
Are we serving that person who's listening?

667
00:26:12,720 --> 00:26:18,120
At the end of the day, I think there's no better medium for really providing potential

668
00:26:18,120 --> 00:26:20,600
transformation in people's lives than podcasting.

669
00:26:20,600 --> 00:26:22,140
So it's all about that.

670
00:26:22,140 --> 00:26:26,000
And if having more reviews makes that an easier decision for them to enter your world, then

671
00:26:26,000 --> 00:26:27,000
so be it.

672
00:26:27,000 --> 00:26:28,000
Let's work on that.

673
00:26:28,000 --> 00:26:29,000
Let's do that.

674
00:26:29,000 --> 00:26:32,880
Let's focus on what really matters, which is changing that person's life who's listening

675
00:26:32,880 --> 00:26:33,880
to you.

676
00:26:33,880 --> 00:26:36,240
Oh God, that is so good.

677
00:26:36,240 --> 00:26:41,360
It really is because the big thing is so many people, whenever they come into this medium,

678
00:26:41,360 --> 00:26:44,920
they realize how much work it is and then they start to freak out and then they're like,

679
00:26:44,920 --> 00:26:45,920
well, is it even worth it?

680
00:26:45,920 --> 00:26:48,480
Shouldn't I just start making a bunch of money and all those things?

681
00:26:48,480 --> 00:26:52,840
But when you push all that aside and just remember the person who's got their headphones

682
00:26:52,840 --> 00:26:57,580
on and is listening to you, that's when the magic happens.

683
00:26:57,580 --> 00:27:02,360
And so I hope that people listening today heard something that kind of lit them up and

684
00:27:02,360 --> 00:27:06,480
got them excited, not only about podcasting, but about taking the chance to ask people

685
00:27:06,480 --> 00:27:13,040
to leave them for reviews, because, you know, building this community and building something

686
00:27:13,040 --> 00:27:15,800
around an idea, it's just magical.

687
00:27:15,800 --> 00:27:18,640
Yeah, that's my Disney moment.

688
00:27:18,640 --> 00:27:19,640
I love it.

689
00:27:19,640 --> 00:27:20,640
What a great way to end that.

690
00:27:20,640 --> 00:27:24,240
Well, Alex, I want to thank you so much for being on the show today.

691
00:27:24,240 --> 00:27:27,560
You've shared a lot of amazing information with us and I hope that people will actually

692
00:27:27,560 --> 00:27:28,760
take that and start using it.

693
00:27:28,760 --> 00:27:31,000
I know I certainly will because I need some reviews.

694
00:27:31,000 --> 00:27:33,840
Spoiler alert, I have none, but I will work on that now.

695
00:27:33,840 --> 00:27:34,840
You're going to get one now.

696
00:27:34,840 --> 00:27:35,840
I believe in you, Ashley.

697
00:27:35,840 --> 00:27:36,840
You're going to make it happen.

698
00:27:36,840 --> 00:27:37,840
I'll leave you one.

699
00:27:37,840 --> 00:27:38,840
Draw me a link and I'll leave you one.

700
00:27:38,840 --> 00:27:39,840
I love it.

701
00:27:39,840 --> 00:27:40,840
I love it.

702
00:27:40,840 --> 00:27:41,840
And I will definitely be signing up for Pod Lottery.

703
00:27:41,840 --> 00:27:42,840
Since it's free.

704
00:27:42,840 --> 00:27:54,160
Well, my fellow podcasters, we hope you enjoyed the insights, tips, and ideas that we've shared

705
00:27:54,160 --> 00:27:55,160
in this episode.

706
00:27:55,160 --> 00:28:01,080
To learn more about launching and growing your own show, head over to rss.com backslash

707
00:28:01,080 --> 00:28:02,080
blog.

708
00:28:02,080 --> 00:28:06,400
And if you're ready to launch a podcast of your own, you can get started for free with

709
00:28:06,400 --> 00:28:08,400
your first episode on us.

710
00:28:08,400 --> 00:28:25,880
Thanks for tuning in.

