WEBVTT

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Welcome to the MedTech Talent Lab, the number

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one catalyst for advancing careers and building

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high -performance teams. Sponsored by the Anthony

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Michael Group, helping companies secure in -demand

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talent in regulatory affairs, quality, clinical,

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engineering, R &D, and other areas for medical

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device, digital health, diagnostics, and other

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organizations across the US life sciences sector.

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Here's your host, Mitch Robbins. All right, welcome

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back to another episode here on the MedTech Talent

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Lab podcast. Of course, I'm your host. Mitch

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Robbins, the founder and managing director here

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at the Anthony Michael Group, building teams

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and careers across the industry. And today I

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have the pleasure of sitting down with Ms. Mary

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McNamara -Colinane, who is the vice president

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of regulatory affairs at Clearpoint Neuro. Mary

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comes to our show today with a career that spans

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well over 25 years in regulatory, quality, and

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clinical within the medical device and biotech

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space. Mary has... helped successfully bring

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many products to market, having led teams for

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companies like Echo Therapeutics, Intrinsic Therapeutics,

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a variety of others, and of course today here

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at Clearpoint Neuro. Now, Mary, what's interesting

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as well, and I can't wait to dig into it, is

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she's also successfully run her own independent

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consulting practice over the years where she

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has guided several clients across both medical

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device and biotech industries through the preparation

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of different complex FDA investigational device

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exemptions, pre -market notifications, requests

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for classifications. She's got experience with

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the DeNova pathway and so much more. Now, If

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you aren't familiar with ClearPoint Neural, the

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company is a device, cell, and gene therapy enabling

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organization offering precise navigation to the

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brain and spine. The organization provides both

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established clinical products as well as preclinical

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development services for controlled drug and

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device delivery. And so without further ado,

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Mary, welcome to the show. Thank you very much.

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Happy to be here. I am thrilled that you're here.

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We've been in talks for a while to get this going.

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And the day is here where we get to have this

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conversation. So thank you for that. You know,

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with so many of the episodes, I like to try and

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go back in time first to help understand what

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we're talking about today. And it's great to

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be able to go way back in time when we talk about

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formative years to really kind of get a sense

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of your upbringing and kind of how it helped

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shape your future endeavors. With that, what

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was home life like? Where'd you grow up? What

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was your family situation like? Things like that.

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Yeah, so I grew up outside of Boston, Massachusetts.

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I am the youngest of eight. My parents absolutely

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instilled in me a very hard work ethic, which

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has helped me through regulatory affairs. I had

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a number of jobs, mostly waitressing, which I

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think is a hard position to have. And it's physically

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demanding, and there were a lot of hours in there.

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But again, that instilled, and that with my parents'

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support, really instilled a great work ethic.

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And I basically stayed in the Boston area my

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whole life. And luckily for me, there are multiple

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medical device and pharmaceutical and biotech

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companies around this area. So I really didn't

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need to move too far to find a number of positions

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that I'm sure we'll talk about. That is for sure.

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And yeah, you're lucky when people talk about,

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hey, I kind of stayed around here. It's one place

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to stay around, kind of the biotech and device

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capital of the East for sure. And if not, you

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know, some would argue of the world. But we can't

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gloss over the fact that you just said you're

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one of eight. That is a big family. Where do

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you fall in the pecking order? I was the baby,

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the last one. Wow. And so what's the span in

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years between the oldest and the youngest? There's

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15 years between the oldest and the youngest.

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15 years. Yeah. Tell us more. What was that like

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growing up? Because when you were born, your

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oldest sibling was 15. So the first couple probably

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were already out of the house by the time you

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started to be an active kid running around yourself.

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But what was that like? Right. Right. It was

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great. I mean, I really liked being part of a

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big family. I didn't really remember my older

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sisters much. There were five girls, the first

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part of the family. And when my older sister

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came home from college, I asked my mother who

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she was. Because I didn't remember her that much.

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But it was like having a lot of mothers and a

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lot of great friends. Because I had a bunch of

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sisters taking care of me as a young baby, toddler,

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and child. So it was a busy time. We had big

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family gatherings. So it was fun. It was great

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being from a large family. That's awesome. You

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mentioned the work ethic piece. I can imagine

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that there was a lot of delegation going on in

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the house to the kids, huh? From your parents?

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Correct. That's right, absolutely. Although the

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older siblings thought that I didn't have too

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much to do because I was the baby. Yeah. But,

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oh yeah, I mean, my parents were, you know, the

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World War II generation where you really had

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to work hard to make your way. And there was

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no getting around that. So, yeah, that really

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helped shape my career. You know, I was a waiter

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for a while myself and... One of the things I've

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always said about our countries, you know, you

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look at Israel. In Israel, everybody has to serve

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in the military for a period of time. Women,

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men, when you become of age, you serve in the

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military. I think it's a minimum of two years.

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I can't remember. Maybe it's four. I always felt

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like everybody in America should serve in a restaurant

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because I think, one, you learn how the rest

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of the, how to treat people. Two, you learn proper

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etiquette. And three, you learn what not to do,

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right? Absolutely. By some of the folks that

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you wait on. So I empathize with that experience

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that you've had and I know how hard it is and

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how much those folks go through, especially during

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busy times. Have you ever had the nightmare where

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you're the only server on staff and the restaurant

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fills up? I think it's probably happened, actually.

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Yeah, yeah. I enjoyed, I actually really enjoyed

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it. I liked the physicality of it, the running

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around, the taking orders. Yeah, it could be

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really difficult and demanding, but I kind of

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liked that, you know. you know, doing a number

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of things at the same time. What held your interest

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as a kid? I always liked science and medicine.

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But I, you know, through high school, I realized

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that I wasn't very good in emergencies. Like

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if, you know, I didn't like blood, I didn't like

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that kind of thing. But I always liked. I was

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always very, very interested in science. So that

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was, again, led me to where I am today, which

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is a mix of science and business. And then, of

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course, I liked sports. I played a few sports

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in high school and in college. And part of the

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reason I ask you that is because I'm always intrigued

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by how people got into this business. We always

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joke. Nobody comes out of school saying, I'm

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going to be a regulatory affairs expert, and

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I'm going to build my career on that. Usually...

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One thing happens, same with recruiting, quite

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honestly, right? We don't come out of school

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saying, I'm gonna be a headhunter. Something

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happened along the way and the rest is history.

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But you took a liking to science very early on.

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How did you get into our crazy world of device

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and specifically regulatory? Right, yeah. Like,

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you know, when I started out, it's very different

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than today because today you can find masters

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of regulatory affairs. programs, you know, in

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a number, I think, of 10 or 20 universities now.

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I started in research at Brigham and Women's

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in Harvard in the renal division and as a technician.

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And then from there, I got a position at a small

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in vitro diagnostic company where I was a bench

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scientist trying to better the in vitro diagnostics,

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but also started doing some consumer testing.

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with the IVDs. And then from there, I realized

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I kind of liked that consumer testing part of

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it. And that led me to work for CRBARD as a clinical

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affairs coordinator, where I was managing clinical

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studies. And part of that role was regulatory.

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So that is where I started in regulatory. So

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I went from being a research technician to a

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scientist, to doing some consumer testing with

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in vitro diagnostics, to clinical affairs, and

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then into regulatory affairs. And like you said,

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there was no straightforward pathway at that

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point, right? People kind of fell into it, either

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from quality or clinical or attorneys or nurses

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kind of fall into regulatory affairs as well.

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So at that point, you very easily could have

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built a career out of clinical, right? Yes. You

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could have just kept going. Why did you take

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a liking to regulatory and keep going down that

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route? I think for me, clinical was, I don't

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want to say monotonous, but you did a lot of

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the same thing over and over again, managing

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the studies and going out to sites and comparing

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notes from the doctors or the coordinators to

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what you have on file. So I liked the regulatory

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aspect where you really had to get an understanding

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of the device or the technology. You had to learn

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about the testing that was required for that

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technology. had to build in a strategy. So it

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took a lot of understanding of the product and

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the technology, but you had to build in a strategy

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as well. And I think I liked that component,

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that there would always be something new to strategize

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on and learn about. Yeah, that makes sense. And

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you started to talk about the fact that there's

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these emerging programs. Some have been out there

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for quite some time. But the opportunity to get

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a master's in regulatory or master's in regulatory

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and quality, et cetera. As a regulatory executive,

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what's your opinion on these programs? And it's

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a little bit of a loaded question, so I think

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I'm gonna stop there and just leave it open and

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see where you go with it first. What's your opinion

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of these programs? Yeah, so I actually, I taught

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a couple of... classes at Northeastern for their

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master's program. I think they're great programs.

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I think they're a great introduction for new

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college graduates or people maybe that have been

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in clinical or quality and maybe want to move

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into regulatory, because it will introduce them

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to what regulatory is all about. So I think they're

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a great introduction. It certainly won't give

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you five years of experience in regulatory just

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because you have that master's. That just takes

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time to gain that experience. But I think they're

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good programs. I think they're worthwhile and

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they add value to anybody who wants to pursue

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those. I appreciate that vantage point and your

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comment on that. I think one of the frustrations

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I hear from the industry, from industry leaders,

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is that these folks come out with their master's

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degree and they think that they're ready to take

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on the world and they've got all this experience

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because of what they learned in their program

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versus somebody who has been rolling up their

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sleeves in the thick of actual strategy for an

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organization. And it's a hard... because people

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are thinking, well, I just went through this.

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It's a rigorous coursework. I do have experience.

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I did these projects. And executives are looking

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at it like, great, you proved that you can jump

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through some hoops and stick with something,

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but that doesn't replace the fact that you need

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hands -on experience. And I think there's a rub

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there. Agree, agree. And I think if you come

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out of those schools with a master's in regulatory,

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you're still going to be really considered entry

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-level, right? You're going to be an entry -level

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regulatory affairs professional. Thank you for

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saying that out loud, because it's you instead

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of a third party like me saying that. The teams,

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I mentioned some of the companies that you've

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worked for over the years. We're gonna talk about

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your consulting practice in a little bit, but

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what has been roughly the average scope of the

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teams you've led? How many people and the types

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of people that you've led? Yeah, so probably

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the largest team I led was about eight people.

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I really haven't been at a lot of large medical

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device companies. When I was at the largest one,

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I wasn't in a managerial role there, but I've

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been at some startups and mid -level companies.

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Yeah, probably about eight employees was the

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largest group that I managed. Was that regulatory

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specifically or end quality? That was regulatory

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specifically. So I've got to imagine that was

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perhaps a mix of varying levels of specialists,

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maybe a coordinator, some associates. Is that

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accurate? Yes. Yep. In your experience, what

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makes an outstanding regulatory specialist? compared

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to somebody who can, you know, you at least don't

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have to fire them because they're getting some

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work done. I would say somebody who would be

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considered outstanding would be somebody who

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is proactive. in researching what they need to

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be doing every day. I mean, you can give all

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the training and managing those people and providing

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them information on specific projects or technology.

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But to me, somebody who takes the initiative

00:13:53.120 --> 00:13:56.580
and is proactive in understanding the regulations

00:13:56.580 --> 00:14:01.320
surrounding a product or project or device is

00:14:01.320 --> 00:14:05.879
really worth their weight in gold. More so than

00:14:05.879 --> 00:14:10.690
somebody who who does do the work but doesn't

00:14:10.690 --> 00:14:13.649
really have an understanding of why they're following

00:14:13.649 --> 00:14:17.850
a specific regulation or where to look for a

00:14:17.850 --> 00:14:21.909
specific set of guidelines for a certain technology.

00:14:22.029 --> 00:14:25.629
So I would say a person that's really proactive

00:14:25.629 --> 00:14:29.789
and takes initiative in understanding and researching

00:14:29.789 --> 00:14:32.350
what they're doing. Do you think that's ingrained

00:14:32.350 --> 00:14:36.779
in somebody's DNA and work ethic and or you think

00:14:36.779 --> 00:14:40.000
that's something that can be learned? I think

00:14:40.000 --> 00:14:42.059
it, I think it's both, right? So I think you

00:14:42.059 --> 00:14:45.220
can have it, you know, as an innate characteristic,

00:14:45.220 --> 00:14:48.379
but I also think it can be, you can train somebody

00:14:48.379 --> 00:14:51.240
on that, but it doesn't mean everybody would

00:14:51.240 --> 00:14:54.639
do it, right? So you can impart those, you know,

00:14:54.899 --> 00:14:59.620
try to get them to follow that kind of a road,

00:14:59.620 --> 00:15:02.340
but it doesn't mean that it will become innate

00:15:02.340 --> 00:15:06.049
with them. But I think it's just, it's really

00:15:06.049 --> 00:15:09.730
important. It's a really important characteristic,

00:15:09.889 --> 00:15:13.590
just that initiative and proactiveness. I'm going

00:15:13.590 --> 00:15:15.110
to put a few words in your mouth because I think

00:15:15.110 --> 00:15:17.629
you're also saying this, but the proactive piece

00:15:17.629 --> 00:15:19.850
makes a lot of sense. I think what you're also

00:15:19.850 --> 00:15:22.470
saying, too, is understanding the overall objective

00:15:22.470 --> 00:15:24.750
of the organization and how does the strategy

00:15:24.750 --> 00:15:26.850
and how does the regulatory activities that the

00:15:26.850 --> 00:15:29.649
person's doing day to day move the business forward

00:15:29.649 --> 00:15:33.690
and fit in? And what can we do to... to almost

00:15:33.690 --> 00:15:38.049
be basically look out for obstacles ahead of

00:15:38.049 --> 00:15:40.730
time by understanding the regulations and understanding

00:15:40.730 --> 00:15:44.450
what are the intricacies of the regulations against

00:15:44.450 --> 00:15:46.669
what our strategy should be against what the

00:15:46.669 --> 00:15:48.669
overarching goals of the business are. And some

00:15:48.669 --> 00:15:51.190
of you can put those pieces together versus just

00:15:51.190 --> 00:15:52.950
looking at a chapter and say, okay, next step

00:15:52.950 --> 00:15:56.250
we have to do this for our 510K because it says

00:15:56.250 --> 00:15:59.740
so is a difference maker. Correct, correct. So

00:15:59.740 --> 00:16:02.860
you're balancing the needs of the business, the

00:16:02.860 --> 00:16:07.440
goals of the business, the regulatory, the regulations,

00:16:08.240 --> 00:16:10.820
and understanding the technology and take all

00:16:10.820 --> 00:16:13.539
of that into account. And I will say, so I'm

00:16:13.539 --> 00:16:16.799
gonna show my age here, it's very easy to do

00:16:16.799 --> 00:16:19.539
that these days, right? When I started, there

00:16:19.539 --> 00:16:23.299
was no internet. You had the CFR, you had to

00:16:23.299 --> 00:16:27.409
call FDA. Now... everything is at your disposal.

00:16:27.450 --> 00:16:30.549
So not just the FDA website where you can get

00:16:30.549 --> 00:16:33.330
regulations, guidelines, examples of other products.

00:16:33.950 --> 00:16:37.110
You can just Google search how is something regulated

00:16:37.110 --> 00:16:40.389
or what is somebody's opinion on a specific device

00:16:40.389 --> 00:16:45.210
or technology, or how does FDA look at this device?

00:16:45.289 --> 00:16:47.909
This is all at your fingertips with Google and

00:16:47.909 --> 00:16:50.370
with the FDA website. So it is actually easier

00:16:50.370 --> 00:16:54.230
now to be more proactive and take that initiative.

00:16:55.519 --> 00:16:59.200
And it's funny how, think about where we're at

00:16:59.200 --> 00:17:01.220
in the year. We're at the beginning of 2025,

00:17:01.379 --> 00:17:04.700
as you and I record this. People's New Year's

00:17:04.700 --> 00:17:07.059
resolutions are starting to come apart as we

00:17:07.059 --> 00:17:10.900
speak, probably. But one of them is always, hey,

00:17:10.960 --> 00:17:13.460
I want to eat healthier. I want to exercise more.

00:17:13.460 --> 00:17:15.319
I want to lose weight, whatever it is. The tools

00:17:15.319 --> 00:17:17.539
are there. Anybody can start doing that tomorrow.

00:17:17.900 --> 00:17:22.740
The drive to desire, the master, quote unquote,

00:17:23.099 --> 00:17:25.579
why, is what carries people forward. carry people

00:17:25.579 --> 00:17:29.160
through to make habit change versus those who

00:17:29.160 --> 00:17:31.160
think it sounds great and want to try for a little

00:17:31.160 --> 00:17:33.180
bit. But when the going gets tough, they stop.

00:17:33.519 --> 00:17:35.400
The reason I bring this up is because here you

00:17:35.400 --> 00:17:36.960
are saying, look, the tools are there. Anyone

00:17:36.960 --> 00:17:39.200
who wants to be proactive, learn as much as they

00:17:39.200 --> 00:17:41.640
possibly can about where the device fits in as

00:17:41.640 --> 00:17:44.039
far as how the notified body's FDA looks at this.

00:17:44.420 --> 00:17:46.599
They want to learn from their mentors internally.

00:17:47.299 --> 00:17:49.440
It's all right at your fingertips. It's a matter

00:17:49.440 --> 00:17:54.000
of, do you have the... tenacity and the drive

00:17:54.000 --> 00:17:57.359
and the reason to do it, right? Right, exactly.

00:17:57.720 --> 00:17:59.900
Yep. Yep. That's awesome. Like you said, the

00:17:59.900 --> 00:18:02.259
tools are there for you. It's just a matter of,

00:18:02.259 --> 00:18:05.740
you know, finding them, using them to your advantage

00:18:05.740 --> 00:18:08.380
and learning all about what you're doing, understanding

00:18:08.380 --> 00:18:10.440
regulations, the guidelines and where you're

00:18:10.440 --> 00:18:14.519
going, what your company goals are. As a regulatory

00:18:14.519 --> 00:18:17.339
executive, what do you find to be the most challenging

00:18:17.339 --> 00:18:22.789
part of your role? I would say the most challenging

00:18:22.789 --> 00:18:26.009
part of the role is actually doing what we were

00:18:26.009 --> 00:18:29.410
just talking about. It's having an understanding

00:18:29.410 --> 00:18:33.609
of what the company goals are and trying to meet

00:18:33.609 --> 00:18:37.130
those goals. But keeping up with the regulations

00:18:37.130 --> 00:18:39.789
and obtaining approvals on behalf of a company

00:18:39.789 --> 00:18:43.269
are sometimes not completely in sync, right?

00:18:43.829 --> 00:18:47.420
Because... regulatory bodies are not always easy

00:18:47.420 --> 00:18:50.740
to deal with. And a lot of it can be out of your

00:18:50.740 --> 00:18:55.299
control completely, especially now with MDR and

00:18:55.299 --> 00:18:58.160
changing regulations even in the United States.

00:18:59.599 --> 00:19:02.380
So gaining an understanding and also managing

00:19:02.380 --> 00:19:05.039
expectations of leadership within your company,

00:19:05.480 --> 00:19:09.490
right? Because... you need to tell them in a

00:19:09.490 --> 00:19:11.730
realistic manner, you know, what are the chances

00:19:11.730 --> 00:19:14.069
of getting something approved or cleared within

00:19:14.069 --> 00:19:18.890
X number of days. And what, you know, how much

00:19:18.890 --> 00:19:20.849
that might be out of your control, no matter

00:19:20.849 --> 00:19:24.069
how hard you work, or no matter what great package

00:19:24.069 --> 00:19:28.529
or submission you do. So one is like, you know,

00:19:28.829 --> 00:19:32.029
managing expectations of leadership. understanding

00:19:32.029 --> 00:19:34.750
and keeping up with all the regulations and the

00:19:34.750 --> 00:19:37.549
guidelines from all the regulatory bodies. And

00:19:37.549 --> 00:19:41.329
again, another example is like I said, MDR, the

00:19:41.329 --> 00:19:44.009
MDR regulations in Europe, that's very, very

00:19:44.009 --> 00:19:47.869
difficult hurdle right now. And then balancing

00:19:47.869 --> 00:19:51.390
all of that to make sure you're doing the best

00:19:51.390 --> 00:19:54.890
you can for the business, communicating with

00:19:54.890 --> 00:19:58.369
the regulatory bodies and working on and submitting

00:19:58.369 --> 00:20:01.859
the best submissions you can. I've got to admit

00:20:01.859 --> 00:20:06.079
or I've got to imagine that as the as the person

00:20:06.079 --> 00:20:08.460
where the buck stops from a regulatory standpoint

00:20:08.460 --> 00:20:12.420
it's a really hard place to be when the CEO has

00:20:12.420 --> 00:20:17.220
a vision and the investors have You know poured

00:20:17.220 --> 00:20:19.319
money in and they want to return on their investment

00:20:19.319 --> 00:20:21.740
and the regulatory person is sitting there having

00:20:21.740 --> 00:20:23.940
a dissenting opinion because of what they know

00:20:23.940 --> 00:20:27.119
about the regulations and That's probably why

00:20:27.119 --> 00:20:29.640
they say the best folks know how to operate in

00:20:29.640 --> 00:20:32.529
the gray and get being uncomfortable, whereas

00:20:32.529 --> 00:20:35.210
regulations say this, our company needs to do

00:20:35.210 --> 00:20:37.670
this, where is the happy medium so we can ride

00:20:37.670 --> 00:20:40.470
that line that we need to ride, but get our products

00:20:40.470 --> 00:20:44.089
to market and stay commercialized. Can you talk

00:20:44.089 --> 00:20:45.190
a little bit more about that? Because there's

00:20:45.190 --> 00:20:47.109
got to be several meetings in the course of your

00:20:47.109 --> 00:20:50.210
career where you've been sitting as the one who

00:20:50.210 --> 00:20:53.250
probably had to be the, you had to have a spine.

00:20:53.890 --> 00:20:58.440
Right, absolutely. Yeah, so I've had many examples

00:20:58.440 --> 00:21:04.440
in my career of really difficult situations from

00:21:04.440 --> 00:21:07.359
a regulatory perspective of managing expectations.

00:21:07.400 --> 00:21:11.599
So I would say, again, managing the expectations

00:21:11.599 --> 00:21:14.519
of leadership or clients, like if you're a consultant,

00:21:15.279 --> 00:21:19.000
and so that they understand what the realistic

00:21:19.000 --> 00:21:21.220
timelines are for approvals or clearances for

00:21:21.220 --> 00:21:25.500
certain technologies. I have had... companies

00:21:25.500 --> 00:21:30.500
asked me to put out like way in on how likely

00:21:30.500 --> 00:21:32.339
something is to get approved or cleared. And

00:21:32.339 --> 00:21:34.519
I said, they said, come on, you know, it's 50

00:21:34.519 --> 00:21:38.079
50 is it 80 20. And they really put pressure

00:21:38.079 --> 00:21:39.920
on me. And I said, I really don't like to do

00:21:39.920 --> 00:21:42.359
this. But okay, if you're forcing me to I'll

00:21:42.359 --> 00:21:45.440
say 80 20, we're going to get a clearance within

00:21:45.440 --> 00:21:48.740
X number of days. Well, I learned my lesson there

00:21:48.740 --> 00:21:52.059
because that didn't happen. And the CEO of that

00:21:52.059 --> 00:21:56.799
company got in touch with the CEO of my former

00:21:56.799 --> 00:21:59.700
consulting company to say that I had told them

00:21:59.700 --> 00:22:02.539
it was a slam dunk, which I had not told them

00:22:02.539 --> 00:22:05.000
it was a slam dunk. They forced me to put some

00:22:05.000 --> 00:22:07.039
percentage weight on how likely the clearance

00:22:07.039 --> 00:22:10.119
or approval is. I really learned a lesson that

00:22:10.119 --> 00:22:12.859
was very early on in my career to never make

00:22:12.859 --> 00:22:15.700
promises that were not realistic. Tell them,

00:22:15.700 --> 00:22:17.819
you know, ideally we might get a clearance or

00:22:17.819 --> 00:22:19.940
an approval in X number of days, but it's more

00:22:19.940 --> 00:22:22.740
likely to be much longer than that. So again,

00:22:22.859 --> 00:22:25.339
just managing those expectations and managing

00:22:25.339 --> 00:22:30.119
difficult personalities. Because a lot of times

00:22:30.119 --> 00:22:32.720
the leadership teams want you to submit deficient

00:22:32.720 --> 00:22:35.019
submissions, right? They want to just get something

00:22:35.019 --> 00:22:38.160
into FDA or a regulatory body to get it sitting

00:22:38.160 --> 00:22:40.819
there. But if you don't have all the information

00:22:40.819 --> 00:22:43.299
that is required, it's just going to come back

00:22:43.299 --> 00:22:46.480
to haunt you. And it usually takes much longer.

00:22:46.720 --> 00:22:50.400
So if you really want to be successful, you put

00:22:50.400 --> 00:22:53.740
a complete submission to FDA. If you put in a

00:22:53.740 --> 00:22:56.279
deficient submission, it's going to take much

00:22:56.279 --> 00:22:58.240
longer than if you would put in the complete

00:22:58.240 --> 00:23:00.759
submission. It's not the same amount of time.

00:23:01.299 --> 00:23:03.799
It's much double the time and more expensive

00:23:03.799 --> 00:23:07.559
usually. Really, really, really valid points.

00:23:08.039 --> 00:23:10.119
What else do you think? Like you've seen a variety

00:23:10.119 --> 00:23:11.500
of different circumstances. What do you think

00:23:11.500 --> 00:23:13.519
a lot of organizations get wrong about regulatory?

00:23:16.440 --> 00:23:18.619
And what I mean by that is the way they look

00:23:18.619 --> 00:23:22.039
at regulatory. Yeah, I would say probably what

00:23:22.039 --> 00:23:24.240
most organizations and leadership can get wrong

00:23:24.240 --> 00:23:28.019
about regulatory is that we have control of everything,

00:23:28.079 --> 00:23:32.380
which we don't. We don't have control of how

00:23:32.380 --> 00:23:35.099
FDA or regulatory body is looking at the submission,

00:23:35.119 --> 00:23:38.799
and we don't have control of the timelines. Yep,

00:23:39.400 --> 00:23:43.839
yep. The other thing, I'm trying to get inside.

00:23:44.089 --> 00:23:46.750
your mind as much as I can because I think it's

00:23:46.750 --> 00:23:49.769
so valuable for others to hear kind of what is

00:23:49.769 --> 00:23:52.470
it like, you know, within the world of a regulatory

00:23:52.470 --> 00:23:55.890
leader who's responsible for a big reason why

00:23:55.890 --> 00:24:00.150
products come to market or don't. What do you

00:24:00.150 --> 00:24:03.609
think other executives should be aware of that

00:24:03.609 --> 00:24:06.869
folks like yourself within regulatory are thinking

00:24:06.869 --> 00:24:14.680
about or really stressing about? Probably, I

00:24:14.680 --> 00:24:19.859
would say, they should be thinking about, again,

00:24:20.579 --> 00:24:24.380
everybody on the team, say, that's involved with

00:24:24.380 --> 00:24:27.180
a submission of doing their part and doing their

00:24:27.180 --> 00:24:30.299
part well. So, the engineers have to provide,

00:24:30.299 --> 00:24:33.500
you know, device descriptions and testing. Marketing

00:24:33.500 --> 00:24:37.690
has to provide labeling and claims. And so all

00:24:37.690 --> 00:24:40.210
of those components are very important. The regulatory

00:24:40.210 --> 00:24:43.349
person usually gets those all together and submits

00:24:43.349 --> 00:24:46.170
those to the regulatory body. So what we're thinking

00:24:46.170 --> 00:24:48.250
about is working with all the different teams

00:24:48.250 --> 00:24:51.630
at one organization and making sure each of those

00:24:51.630 --> 00:24:53.569
teams is doing their part and doing their part

00:24:53.569 --> 00:24:56.710
well, because we are dependent upon each of those

00:24:56.710 --> 00:25:02.730
teams within an organization to do a good, solid,

00:25:03.009 --> 00:25:05.049
well -thought -out comprehensive submission.

00:25:05.880 --> 00:25:09.720
As I think it through like it really is a tough

00:25:09.720 --> 00:25:12.160
place to be in regulatory because you've got

00:25:12.160 --> 00:25:15.700
engineering with design and the way and regulatory

00:25:15.700 --> 00:25:19.099
has to push back say ah You know on the engineering

00:25:19.099 --> 00:25:21.099
piece, then you've got marketing who wants to

00:25:21.099 --> 00:25:24.799
stretch what what labeling the you know, basically

00:25:24.799 --> 00:25:28.440
Stretch the messages as far and wide as possible

00:25:28.440 --> 00:25:31.839
It's and then regulatory is getting about say

00:25:31.839 --> 00:25:33.539
well, we can't say this we can't say that like

00:25:33.539 --> 00:25:36.920
it really is a tough place to be more often than

00:25:36.920 --> 00:25:41.619
not. Correct. Right. It really can be. The organization

00:25:41.619 --> 00:25:43.980
I'm in now, we have an outstanding and competent

00:25:43.980 --> 00:25:46.039
team. They have a really good understanding of

00:25:46.039 --> 00:25:48.319
what the regulations are all about and how sometimes

00:25:48.319 --> 00:25:51.779
our hands are tied in regulatory. But every organization

00:25:51.779 --> 00:25:53.599
I've been in has not been like that. There's

00:25:53.599 --> 00:25:57.359
been a lot of pressure. There's been different

00:25:57.359 --> 00:26:00.240
groups trying to cut corners, which again, just

00:26:00.240 --> 00:26:03.539
leads to a rejection of your submission. Right.

00:26:04.529 --> 00:26:06.369
Yeah, and I think that's the biggest takeaway

00:26:06.369 --> 00:26:09.529
from the last few minutes is that done right

00:26:09.529 --> 00:26:13.710
the first time and racing to the FDA's desk for

00:26:13.710 --> 00:26:16.440
them to review something that's for lack of a

00:26:16.440 --> 00:26:18.579
better term, half ass, is only gonna come back

00:26:18.579 --> 00:26:20.059
to bite you, because then you have to redo things.

00:26:20.119 --> 00:26:21.700
And then it's months and months more down the

00:26:21.700 --> 00:26:23.579
line for them to review it. And then you kind

00:26:23.579 --> 00:26:25.119
of lose trust with the person that you're working

00:26:25.119 --> 00:26:26.460
with at the FDA, because now they're gonna be

00:26:26.460 --> 00:26:29.299
more scrutinous, so. Correct, correct. And even

00:26:29.299 --> 00:26:31.839
done right leads to questions, right? So even

00:26:31.839 --> 00:26:34.099
a perfect submission, you're going to get questions

00:26:34.099 --> 00:26:36.720
from FDA. And you bring up another good point,

00:26:36.779 --> 00:26:39.980
and that is this. I've worked with a number of

00:26:39.980 --> 00:26:43.539
companies. that their entire strategy is to put

00:26:43.539 --> 00:26:45.799
in deficient submissions and just try to push

00:26:45.799 --> 00:26:49.029
the envelope, right? Well, if you're always pushing

00:26:49.029 --> 00:26:51.650
the envelope with FDA or any regulatory body,

00:26:51.710 --> 00:26:54.630
you're going to get a reputation with them, and

00:26:54.630 --> 00:26:56.170
they're going to scrutinize your submissions

00:26:56.170 --> 00:26:58.609
even more, and they're not going to like you.

00:26:58.930 --> 00:27:01.410
I mean, I've worked with FDA for long enough

00:27:01.410 --> 00:27:03.630
that I know they really do try to be independent,

00:27:03.670 --> 00:27:06.210
but if you have a reputation for putting in deficient

00:27:06.210 --> 00:27:09.650
submissions, that's going to carry through all

00:27:09.650 --> 00:27:12.150
your submissions at FDA, and they may be more

00:27:12.150 --> 00:27:14.829
difficult and ask you harder questions because

00:27:14.829 --> 00:27:19.269
of that. Well said. I want to talk about your

00:27:19.269 --> 00:27:21.109
consulting experience and kind of leading your

00:27:21.109 --> 00:27:22.710
practice, but there's a couple other things I

00:27:22.710 --> 00:27:26.829
want to touch on first. With the FDA, the new

00:27:26.829 --> 00:27:29.609
change in our government's administration and

00:27:29.609 --> 00:27:30.829
perhaps, you know, some of the things that have

00:27:30.829 --> 00:27:33.170
been out there as far as things turning over,

00:27:33.250 --> 00:27:37.569
any opinions or thoughts on, you know, FDA specifically

00:27:37.569 --> 00:27:42.009
coming up? Yeah, it's a difficult one. I mean,

00:27:42.170 --> 00:27:46.049
I kind of fear what can happen. I certainly hope

00:27:46.049 --> 00:27:50.269
everything will be left as is. I mean, every

00:27:50.269 --> 00:27:54.190
organization at a federal level can be improved,

00:27:54.309 --> 00:27:58.349
but I really feel that, you know, I've been working

00:27:58.349 --> 00:28:02.079
with FDA for almost 30 years. And for the most

00:28:02.079 --> 00:28:04.059
part, they are reasonable people trying to do

00:28:04.059 --> 00:28:08.940
their job to ensure that the public gets safe

00:28:08.940 --> 00:28:12.319
and efficacious devices and drugs and biologics.

00:28:12.720 --> 00:28:17.359
So I certainly hope that that continues. I'm

00:28:17.359 --> 00:28:19.599
a little worried for other areas of FDA, like

00:28:19.599 --> 00:28:23.039
the food areas, just because that's been one

00:28:23.039 --> 00:28:26.539
thing that's been talked about. And I get a lot

00:28:26.539 --> 00:28:29.440
of the email alerts from FDA. And I have a pretty

00:28:29.440 --> 00:28:32.059
good understanding of how FDA monitors foods.

00:28:32.559 --> 00:28:38.400
And if we let any of that go, you're going to

00:28:38.400 --> 00:28:43.940
see an uptick in diseases in foods, right? So

00:28:43.940 --> 00:28:46.440
when you see those alerts once in a while, like

00:28:46.440 --> 00:28:50.140
listeria in spinach or E. coli in hamburger,

00:28:50.880 --> 00:28:54.779
that's going to go up. significantly if FDA inspectors

00:28:54.779 --> 00:29:01.460
are let go. I do know that there has been an

00:29:01.460 --> 00:29:08.640
influx of applications for retirement at CDRH

00:29:08.640 --> 00:29:12.640
in devices. So people are trying to leave the

00:29:12.640 --> 00:29:16.059
agency ahead of the administration change, which

00:29:16.059 --> 00:29:16.980
will be unfortunate. That's what I want to ask

00:29:16.980 --> 00:29:18.880
you, if you're hearing anything from the inside.

00:29:19.130 --> 00:29:21.690
Which will be unfortunate because that will lead

00:29:21.690 --> 00:29:26.970
to, you know, longer review times for all devices,

00:29:27.369 --> 00:29:31.789
biologics, drugs, and so on. Yep. Well, time's

00:29:31.789 --> 00:29:33.630
gonna tell. There's gonna be change one way or

00:29:33.630 --> 00:29:36.349
the other. That we know. It's a matter of how

00:29:36.349 --> 00:29:39.930
it plays out. Yep. Coming more to something that

00:29:39.930 --> 00:29:42.789
is is tangible and and is the life you've led,

00:29:42.990 --> 00:29:44.789
you know You have very successfully run your

00:29:44.789 --> 00:29:47.509
own consulting practice And I think if I'm not

00:29:47.509 --> 00:29:49.950
mistaken, you've done it both in a part -time

00:29:49.950 --> 00:29:54.609
ad hoc capacity as well as full -time In the

00:29:54.609 --> 00:29:58.630
last 18 months at least in the course of my career

00:29:58.630 --> 00:30:02.420
I have never seen it this tough for the regulatory

00:30:02.420 --> 00:30:05.240
and quality space specifically. And there are

00:30:05.240 --> 00:30:08.240
a ton of good folks out on the streets who are

00:30:08.240 --> 00:30:09.819
complaining about not being able to find work.

00:30:09.839 --> 00:30:12.559
And that's a fact, I live it every day. One of

00:30:12.559 --> 00:30:14.279
the trends that I'm seeing is that people are

00:30:14.279 --> 00:30:16.539
getting frustrated or they're thinking, hey,

00:30:16.960 --> 00:30:19.460
I'm out anyways, maybe now's the time, let me

00:30:19.460 --> 00:30:23.319
just take the leap and start up consulting. And

00:30:23.319 --> 00:30:29.299
what I normally see is a bright smile, a huge,

00:30:29.660 --> 00:30:32.440
you know, boost of confidence, I can do this,

00:30:32.559 --> 00:30:35.220
I know what I'm doing. They are excited because

00:30:35.220 --> 00:30:37.140
they've got some contacts in the industry who

00:30:37.140 --> 00:30:38.819
they're close with and give them some immediate

00:30:38.819 --> 00:30:41.440
work. And immediate work goes by the wayside

00:30:41.440 --> 00:30:42.980
and lo and behold, oh my gosh, I'm running a

00:30:42.980 --> 00:30:44.559
business. I don't know how to develop business.

00:30:45.099 --> 00:30:47.180
Should I be a consultant? Should I work for a

00:30:47.180 --> 00:30:49.200
consulting firm? Maybe I should start interviewing

00:30:49.200 --> 00:30:52.200
again full time. I would love your perspective

00:30:52.200 --> 00:30:54.539
as to one, why did you go down that road in the

00:30:54.539 --> 00:30:57.279
first place when you did? And then two, let's

00:30:57.279 --> 00:30:59.779
just talk through some real life experiences

00:30:59.779 --> 00:31:04.549
of running a consulting practice. Yeah, so I

00:31:04.549 --> 00:31:08.710
when I left the small in vitro diagnostic company

00:31:08.710 --> 00:31:11.230
I was at where I was doing some bench testing

00:31:11.230 --> 00:31:14.289
plus I was in consumer affairs Doing some consumer

00:31:14.289 --> 00:31:16.809
testing that is when I started my consulting

00:31:16.809 --> 00:31:20.190
career I went to a small company in outside of

00:31:20.190 --> 00:31:22.569
Boston called medical device consultants incorporated

00:31:22.569 --> 00:31:25.990
and I started as a research assistant and I left

00:31:25.990 --> 00:31:30.130
as a senior consultant It is there. I got the

00:31:30.130 --> 00:31:32.690
bulk of my experience. That was 17 years That

00:31:32.690 --> 00:31:35.869
was really my sort of formative years. When you're

00:31:35.869 --> 00:31:39.130
in consulting for that long of a period of time,

00:31:39.529 --> 00:31:41.609
you are going to get experience in everything

00:31:41.609 --> 00:31:44.009
and anything, right? So just name, you know,

00:31:44.109 --> 00:31:47.029
any therapeutic area, right? So orthopedic, wound

00:31:47.029 --> 00:31:50.210
care, neurology, you know, cardiac, in vitro

00:31:50.210 --> 00:31:55.009
diagnostics, you know, just about ophthalmics,

00:31:55.029 --> 00:31:58.470
just about everything I was exposed to, along

00:31:58.470 --> 00:32:01.170
with hundreds, if not thousands of technologies

00:32:01.170 --> 00:32:05.170
and probably, you know, every submission type

00:32:05.170 --> 00:32:08.509
possible, right? And I had great mentors there.

00:32:08.589 --> 00:32:12.089
They were former FDA chiefs of staff, so they

00:32:12.089 --> 00:32:15.809
were great. And I also had a flexible schedule,

00:32:15.829 --> 00:32:17.490
so we can talk about that remote part. I know

00:32:17.490 --> 00:32:19.809
you want to talk about that in a minute. So it

00:32:19.809 --> 00:32:22.210
was there I got the bulk of my experience, which

00:32:22.210 --> 00:32:26.809
was just fantastic. And I loved consulting then

00:32:26.809 --> 00:32:30.670
because I felt like, again, just what I just

00:32:30.670 --> 00:32:32.990
talked about, it was very varied, right? You

00:32:32.990 --> 00:32:34.869
always had something different to work with.

00:32:35.569 --> 00:32:37.730
You weren't just, so if you were at a larger

00:32:37.730 --> 00:32:40.490
company and you were in, say, just working with

00:32:40.490 --> 00:32:42.589
endoscopes, that's all you did was endoscopes,

00:32:42.670 --> 00:32:45.670
right? But if you're in consulting, you're doing...

00:32:45.710 --> 00:32:49.589
hips and knees, or wound care, or cardiac implants,

00:32:49.890 --> 00:32:54.130
or defibrillators, or ophthalmoscopes. So many

00:32:54.130 --> 00:32:56.049
different devices that kept it interesting. I

00:32:56.049 --> 00:32:58.349
was always learning, and then I was learning

00:32:58.349 --> 00:33:00.890
from great mentors. So that's why I stayed there

00:33:00.890 --> 00:33:06.089
for that long. What was interesting was when

00:33:06.089 --> 00:33:08.890
I did go to leave that consulting firm and I'd

00:33:08.890 --> 00:33:11.609
been there 17 years, I had a hard time getting

00:33:11.609 --> 00:33:14.970
back into industry because I kept getting the

00:33:14.970 --> 00:33:16.970
same question during interviews. Well, are you

00:33:16.970 --> 00:33:19.490
a consultant or do you want to be part of a company?

00:33:20.139 --> 00:33:23.140
It was, I don't know why that was. I mean, I

00:33:23.140 --> 00:33:25.059
wouldn't have been interviewing if I didn't want

00:33:25.059 --> 00:33:27.920
to move back into industry. But I, you know,

00:33:27.980 --> 00:33:30.160
because I was there for 17 years, I'm not quite

00:33:30.160 --> 00:33:32.680
sure why they, I mean, I guess I understand why

00:33:32.680 --> 00:33:34.420
they asked the question, but I did want to get

00:33:34.420 --> 00:33:36.980
back into industry at that time. But I got great

00:33:36.980 --> 00:33:40.920
experience in that consulting capacity. And then,

00:33:41.299 --> 00:33:42.980
and I want to touch on what you just said about

00:33:42.980 --> 00:33:44.700
kind of the vibe that you were getting when you

00:33:44.700 --> 00:33:46.779
were interviewing at the time. But after that,

00:33:46.839 --> 00:33:48.859
is that when you started your own, did you start

00:33:48.859 --> 00:33:53.240
your own? So a couple of clients did follow me

00:33:53.240 --> 00:33:55.880
at that time and I was able to continue working

00:33:55.880 --> 00:34:00.900
with them. Yeah, so I did continue. When I went

00:34:00.900 --> 00:34:02.940
to a couple of different startups, I continued

00:34:02.940 --> 00:34:05.460
to do a little bit of consulting on the side

00:34:05.460 --> 00:34:08.360
because those clients wanted to follow me. Okay,

00:34:08.619 --> 00:34:10.679
but for the most part you worked for that firm

00:34:10.679 --> 00:34:13.710
as a consultant. Correct. Correct. Got it. Then

00:34:13.710 --> 00:34:17.190
I was at a startup, and then when I got laid

00:34:17.190 --> 00:34:19.409
off from that startup, then I went full time

00:34:19.409 --> 00:34:22.670
back into my own consulting. Okay. And you did

00:34:22.670 --> 00:34:25.349
that just based on the time and the place of

00:34:25.349 --> 00:34:27.969
what had happened with the startup? Correct,

00:34:28.050 --> 00:34:30.090
correct. Yep, yep. And, you know, I was kind

00:34:30.090 --> 00:34:32.489
of loyal to these, they were loyal to me and

00:34:32.489 --> 00:34:34.690
they really wanted to continue to work with me

00:34:34.690 --> 00:34:36.329
because they'd worked with me for so many years.

00:34:36.449 --> 00:34:38.510
And I was loyal to them as well. And I didn't

00:34:38.510 --> 00:34:40.690
want to just leave them hanging in the middle

00:34:40.690 --> 00:34:44.400
of projects. So then was most of your business

00:34:44.400 --> 00:34:46.940
at the time as a consultant from that previous

00:34:46.940 --> 00:34:50.380
organization, are you saying? Some of that was,

00:34:50.380 --> 00:34:52.320
and then I did have other companies get in touch

00:34:52.320 --> 00:34:54.960
with me just through LinkedIn or just heard about

00:34:54.960 --> 00:34:57.039
my reputation and they got in touch with me as

00:34:57.039 --> 00:35:01.400
well. What did you like about the idea of basically

00:35:01.400 --> 00:35:05.239
running a practice, running your own thing? I

00:35:05.239 --> 00:35:07.559
guess determining the types of projects that

00:35:07.559 --> 00:35:09.820
I wanted to take on, the types of clients I wanted

00:35:09.820 --> 00:35:14.750
to take on. managing my own time. And again,

00:35:14.769 --> 00:35:16.269
it was, you know, pretty interesting because

00:35:16.269 --> 00:35:18.550
it was different types of varied projects, varied

00:35:18.550 --> 00:35:22.030
technologies, and varied submission types as

00:35:22.030 --> 00:35:25.289
well. You know, and then when you went back to

00:35:25.289 --> 00:35:27.690
industry, I'm sure you leveraged consultants

00:35:27.690 --> 00:35:29.949
from time to time to help with different projects.

00:35:30.630 --> 00:35:32.429
Over the course of the last few years, are you

00:35:32.429 --> 00:35:34.769
seeing an uptick as far as the number of folks

00:35:34.769 --> 00:35:38.349
who are reaching out, propositioning you about

00:35:38.349 --> 00:35:40.369
their services independently or not necessarily?

00:35:40.539 --> 00:35:44.460
Yes, absolutely. A big uptick. And I think there's

00:35:44.460 --> 00:35:47.300
a few reasons for that. One is because, I mean,

00:35:47.320 --> 00:35:49.360
I think a lot of companies have pared down their

00:35:49.360 --> 00:35:51.219
groups, their regulatory groups. I mean, I think

00:35:51.219 --> 00:35:55.820
there has been some layoffs. But I also think

00:35:55.820 --> 00:35:59.820
there are most companies, like companies like

00:35:59.820 --> 00:36:08.079
Namsa or Emurgo or like UL and Toxicon. They

00:36:08.079 --> 00:36:10.539
all started out as test labs, but they all now

00:36:10.539 --> 00:36:14.420
have regulatory arms, and they didn't exist before,

00:36:14.440 --> 00:36:17.980
right? So all these test labs now have some regulatory

00:36:17.980 --> 00:36:23.079
personnel to take on work for companies that

00:36:23.079 --> 00:36:24.559
come to them for testing, and then they can do

00:36:24.559 --> 00:36:27.079
their regulatory submissions. So I think there's

00:36:27.079 --> 00:36:30.400
almost a glut of regulatory. professionals, you

00:36:30.400 --> 00:36:32.699
know, whether they're competent or not is different,

00:36:32.920 --> 00:36:35.320
is a different story because, you know, I've

00:36:35.320 --> 00:36:38.099
had some companies come to me who've had bad

00:36:38.099 --> 00:36:40.820
experiences at some of those organizations. But

00:36:40.820 --> 00:36:44.840
I think there's so many small companies or consulting

00:36:44.840 --> 00:36:48.099
companies in different areas now offer a regulatory

00:36:48.099 --> 00:36:51.159
arm. So there's a lot of regulatory professionals

00:36:51.159 --> 00:36:55.039
out there to choose from. Well, there's a couple

00:36:55.039 --> 00:36:57.619
of things I want to touch on and that is. What

00:36:57.619 --> 00:37:00.659
I've noticed in the feedback that I get from

00:37:00.659 --> 00:37:04.500
top regulatory executives about consultants is

00:37:04.500 --> 00:37:06.579
that there's a difference between somebody who's

00:37:06.579 --> 00:37:08.820
got a lot of years of industry experience and

00:37:08.820 --> 00:37:13.000
then went off to do some consulting versus a

00:37:13.000 --> 00:37:15.559
true consultant who is thinking like a consultant,

00:37:15.639 --> 00:37:18.559
who is presenting like a consultant, who is making

00:37:18.559 --> 00:37:20.800
decisions like a consultant. And I think that's

00:37:20.800 --> 00:37:22.500
a very different mindset. Somebody who's going

00:37:22.500 --> 00:37:24.760
to come in and tell an organization like it is

00:37:24.760 --> 00:37:26.460
because that's what they're being paid to do.

00:37:26.760 --> 00:37:29.059
versus somebody who's used to falling within

00:37:29.059 --> 00:37:31.860
a corporate structure, who takes that and comes

00:37:31.860 --> 00:37:35.420
to the consulting landscape and kind of acts,

00:37:35.679 --> 00:37:39.400
thinks like they used to think. Do you know what

00:37:39.400 --> 00:37:41.199
I'm saying as far as the difference? I do. I

00:37:41.199 --> 00:37:45.000
do. Yes, I do. So there are consultants that

00:37:45.000 --> 00:37:51.539
can put themselves in a company's shoes to understand

00:37:51.539 --> 00:37:53.739
what they're doing, what their expectations are

00:37:53.739 --> 00:37:56.550
in terms of regulatory submissions. And then

00:37:56.550 --> 00:38:00.230
there are others that are really, you know, they

00:38:00.230 --> 00:38:02.489
don't really have a good understanding of how

00:38:02.489 --> 00:38:05.150
to do that consulting. I feel like, like you

00:38:05.150 --> 00:38:07.510
said, they're just, they're kind of filling time

00:38:07.510 --> 00:38:12.230
maybe between jobs. Yeah, and the other thing

00:38:12.230 --> 00:38:15.230
is, the other thing that is challenging when

00:38:15.230 --> 00:38:18.590
you are a consultant is a lot of companies will

00:38:18.590 --> 00:38:21.989
consultant shop. So what they'll do is they'll

00:38:21.989 --> 00:38:24.010
go around to a number of different consultants

00:38:24.010 --> 00:38:29.590
and if you are not giving them a realistic idea

00:38:29.590 --> 00:38:33.250
of what their project's going to take, then they

00:38:33.250 --> 00:38:35.369
may hire you because you may provide them with

00:38:35.369 --> 00:38:37.409
the path of least resistance, right? So you may

00:38:37.409 --> 00:38:39.710
provide them with the easiest pathway or not

00:38:39.710 --> 00:38:42.570
a realistic pathway. If you're a good consultant,

00:38:42.630 --> 00:38:44.550
you're gonna do your research and have an understanding

00:38:44.550 --> 00:38:47.489
of the strategy. And you may tell that client

00:38:47.489 --> 00:38:50.469
that it's going to take. one to two years versus

00:38:50.469 --> 00:38:53.090
somebody else might say six months, but that

00:38:53.090 --> 00:38:55.829
person is not being realistic, that other consultant's

00:38:55.829 --> 00:38:57.849
not being realistic and they don't have an understanding

00:38:57.849 --> 00:39:00.369
of what's really necessary. But that's, a lot

00:39:00.369 --> 00:39:02.449
of businesses will do that. They'll consult and

00:39:02.449 --> 00:39:04.670
shop for the right answer, the fastest timeframe,

00:39:05.030 --> 00:39:07.650
but that's not actually what might be good for

00:39:07.650 --> 00:39:10.570
them as an organization. And for companies that

00:39:10.570 --> 00:39:14.269
don't have a full -time regulatory representative

00:39:14.269 --> 00:39:16.829
yet, and they're relying on consultants, it's

00:39:16.829 --> 00:39:18.369
a make or break thing a lot of times. You get

00:39:18.369 --> 00:39:21.349
the wrong strategy. You know, we always say regulatory

00:39:21.349 --> 00:39:23.909
strategy early and often really don't make it

00:39:23.909 --> 00:39:27.030
a afterthought. It's gotta be super early. But

00:39:27.030 --> 00:39:29.409
if you get the wrong advice, you're up a creek.

00:39:30.750 --> 00:39:33.489
Absolutely. And like you said, you know, many

00:39:33.489 --> 00:39:35.530
times you'll work with clients that do have a

00:39:35.530 --> 00:39:37.489
little bit of experience, but many times you

00:39:37.489 --> 00:39:39.510
will not, especially foreign clients, like clients

00:39:39.510 --> 00:39:41.730
not from the U .S. when you're working with FDA.

00:39:42.369 --> 00:39:46.320
They are at your mercy. They are, they have no

00:39:46.320 --> 00:39:48.980
idea what the regulations are, what to expect.

00:39:49.320 --> 00:39:51.920
So they really are, you know, very dependent

00:39:51.920 --> 00:39:54.980
on you. And that's why it is, you know, I hear

00:39:54.980 --> 00:39:56.760
this all the time. It is really hard to find

00:39:56.760 --> 00:39:59.920
a really good consultant. I mean, some people

00:39:59.920 --> 00:40:02.219
say they are, but you know, they have a little

00:40:02.219 --> 00:40:04.219
bit of experience while they, you know, dabbled

00:40:04.219 --> 00:40:06.800
in it. But sometimes it is hard to find a really

00:40:06.800 --> 00:40:10.619
good solid one. Are any particular types of questions

00:40:10.619 --> 00:40:12.559
that you have asked in the past to try and vet

00:40:12.559 --> 00:40:14.139
that out or that you would recommend companies

00:40:14.139 --> 00:40:16.340
who are listening to this, maybe incorporating

00:40:16.340 --> 00:40:20.099
their screening? Yeah, so I would ask questions

00:40:20.099 --> 00:40:21.739
like, you know, how many submissions have you

00:40:21.739 --> 00:40:26.179
done, especially in a consulting capacity? you

00:40:26.179 --> 00:40:28.400
know, what is your communication style with FDA?

00:40:28.780 --> 00:40:31.059
Because, and how many times have you had interactions

00:40:31.059 --> 00:40:33.199
with FDA? Because many, many consultants have

00:40:33.199 --> 00:40:36.500
not interacted with FDA and you want to make

00:40:36.500 --> 00:40:39.639
sure that they're not antagonistic. It's not

00:40:39.639 --> 00:40:42.860
a sort of an us versus them mentality. You kind

00:40:42.860 --> 00:40:45.579
of have to be really cooperative and considerate

00:40:45.579 --> 00:40:48.059
when you're communicating with FDA. So those

00:40:48.059 --> 00:40:49.599
are the kinds of questions I would ask, like

00:40:49.599 --> 00:40:52.500
experience on the number of submissions and their

00:40:52.500 --> 00:40:55.139
communication style and how much communication.

00:40:55.150 --> 00:40:58.349
have they had with FDA? How many meetings have

00:40:58.349 --> 00:41:02.489
they conducted and managed on behalf of clients

00:41:02.489 --> 00:41:05.269
with the FDA? Because that is really where kind

00:41:05.269 --> 00:41:08.429
of the rubber meets the road. You have to know

00:41:08.429 --> 00:41:12.369
how to manage the client expectations, manage

00:41:12.369 --> 00:41:15.590
FDA expectations, and conduct a smooth meeting

00:41:15.590 --> 00:41:19.289
with FDA. 100%. And going back to what you just

00:41:19.289 --> 00:41:21.269
said, hey, when you were coming trying to interview

00:41:21.269 --> 00:41:22.670
in the industry and people are looking at you,

00:41:22.690 --> 00:41:25.309
are you consultant? Are you wanting, you know,

00:41:25.309 --> 00:41:28.090
what do you want here? A lot of times the misconception

00:41:28.090 --> 00:41:30.190
is, well, she's done consulting, which means

00:41:30.190 --> 00:41:32.489
she's done bits and pieces of a project, but

00:41:32.489 --> 00:41:34.409
she's never really seen it through start to finish

00:41:34.409 --> 00:41:36.789
from concept through commercialization. We need

00:41:36.789 --> 00:41:38.690
somebody who's going to be an anchor here. We

00:41:38.690 --> 00:41:41.489
don't want the turnover. We are investing too

00:41:41.489 --> 00:41:43.349
much into this and it's got to be the right person.

00:41:43.389 --> 00:41:45.780
We don't want a job hopper, so to speak. What

00:41:45.780 --> 00:41:48.719
they fail to see is, hold on a second. Look how

00:41:48.719 --> 00:41:50.699
much experience is coming to the table based

00:41:50.699 --> 00:41:52.619
on the breadth of work this person has just done

00:41:52.619 --> 00:41:55.039
over the last several years, that you can hire

00:41:55.039 --> 00:41:56.920
somebody who's been with the same company for

00:41:56.920 --> 00:42:00.460
the last six years and they won't come close

00:42:00.460 --> 00:42:02.800
to the coattails of somebody who has seen all

00:42:02.800 --> 00:42:05.199
these different projects. So it's a mindset thing.

00:42:05.239 --> 00:42:06.780
It really is. And I think it's an old school

00:42:06.780 --> 00:42:11.150
mindset. I agree. I agree. And if you have somebody

00:42:11.150 --> 00:42:13.889
who has many years of regulatory experience,

00:42:14.190 --> 00:42:18.369
solid regulatory in a consulting capacity, The

00:42:18.369 --> 00:42:21.010
rest of that can be learned within a manufacturing

00:42:21.010 --> 00:42:23.730
environment. That's not a lot of strategy. That's

00:42:23.730 --> 00:42:27.530
understanding, you know, how to translate what

00:42:27.530 --> 00:42:29.969
you have gotten approved in a submission to how

00:42:29.969 --> 00:42:32.190
do we commercialize this? What are the labeling?

00:42:32.429 --> 00:42:34.829
But those are things that are more black and

00:42:34.829 --> 00:42:37.530
white than, you know, from, I would say more

00:42:37.530 --> 00:42:40.090
from a quality perspective than a regulatory

00:42:40.090 --> 00:42:43.449
submission or strategy perspective. Last thing

00:42:43.449 --> 00:42:46.739
I want to touch on with you is the topic that

00:42:46.739 --> 00:42:48.940
I won't let die because I feel strongly about

00:42:48.940 --> 00:42:51.500
it. And that is remote versus in office work.

00:42:53.400 --> 00:42:56.679
And even before COVID, there was this push from

00:42:56.679 --> 00:42:59.199
regulatory professionals that we can do our job

00:42:59.199 --> 00:43:01.940
remotely. You allow market access to be in the

00:43:01.940 --> 00:43:04.380
field, medical affairs is in the field, sales

00:43:04.380 --> 00:43:06.719
is in the field. We don't have to be on site

00:43:06.719 --> 00:43:09.840
all day, every day to be effective in our job.

00:43:10.360 --> 00:43:13.559
COVID proved that when push came to shove, some

00:43:13.559 --> 00:43:16.170
would argue productivity went down, I know others

00:43:16.170 --> 00:43:18.389
who factually, who were managers at that time,

00:43:18.670 --> 00:43:20.949
who say their productivity went up by over 50

00:43:20.949 --> 00:43:24.150
% and some of the things that they changed because

00:43:24.150 --> 00:43:27.210
they had to change. I know that you work remotely.

00:43:27.670 --> 00:43:30.349
Tell me your thoughts because have you, well,

00:43:30.349 --> 00:43:32.150
let me back up. Have you worked in a situation

00:43:32.150 --> 00:43:34.010
where you guys were all in the office on a regular

00:43:34.010 --> 00:43:37.710
basis as well? Yes. Okay. Yes. So what's your

00:43:37.710 --> 00:43:39.849
thought living both sides of this coin in regulatory?

00:43:40.639 --> 00:43:43.800
So funny enough that first job I had in consulting

00:43:43.800 --> 00:43:47.780
for 17 years Once I got married and started having

00:43:47.780 --> 00:43:51.940
a family. I was able to work remotely I proposed

00:43:51.940 --> 00:43:54.619
to my boss that I would work remotely a couple

00:43:54.619 --> 00:43:58.500
of days a week and Again, that was it was unheard

00:43:58.500 --> 00:44:00.960
of unless back then you were like in sales or

00:44:00.960 --> 00:44:03.579
something right and you didn't come into an office

00:44:03.579 --> 00:44:07.940
I My feeling is this if you're going to work

00:44:07.940 --> 00:44:11.760
remotely If you're gonna allow, especially anybody,

00:44:11.920 --> 00:44:13.679
but especially women who are having families,

00:44:14.719 --> 00:44:17.860
you're gonna get a loyal employee and a more

00:44:17.860 --> 00:44:20.000
than responsible employee back, right? So they

00:44:20.000 --> 00:44:21.980
wanna make sure that they're allowed these flexible

00:44:21.980 --> 00:44:25.039
conditions, but they're gonna give back in spades,

00:44:25.139 --> 00:44:29.360
in my experience. I also feel full -time versus

00:44:29.360 --> 00:44:32.159
remote, you can have somebody in the office.

00:44:32.340 --> 00:44:34.739
And I noticed this once I started working remotely.

00:44:35.469 --> 00:44:38.989
who spends their morning having coffee and chatting,

00:44:39.530 --> 00:44:41.030
and then does a little work, and then there's

00:44:41.030 --> 00:44:42.829
lunch, and then there's a little work, and then

00:44:42.829 --> 00:44:44.949
there's a lot of chatting. So you can have somebody

00:44:44.949 --> 00:44:47.010
that wastes a lot of their day in the office

00:44:47.010 --> 00:44:52.980
just as well as you can at home. And back when

00:44:52.980 --> 00:44:55.199
I was in that consulting position and having

00:44:55.199 --> 00:44:58.880
my family, I was a top biller for three years

00:44:58.880 --> 00:45:01.599
in a row. So I was a top biller in the company

00:45:01.599 --> 00:45:04.260
as a remote employee. I mean, I came in the office

00:45:04.260 --> 00:45:06.920
maybe twice a week. So, you know, I had a good

00:45:06.920 --> 00:45:09.840
experience there. My boss was happy because I

00:45:09.840 --> 00:45:11.739
was, you know, billing more than most people

00:45:11.739 --> 00:45:14.639
that were in the office full time. Since then,

00:45:14.639 --> 00:45:19.579
I had mostly in office experiences. Then this

00:45:19.579 --> 00:45:21.800
position that I have now is fully remote only

00:45:21.800 --> 00:45:24.659
because I am in Boston and my company is based

00:45:24.659 --> 00:45:29.639
in San Diego but again, you know There's an element

00:45:29.639 --> 00:45:31.599
of trust. You have to have an employee with an

00:45:31.599 --> 00:45:35.380
employee no matter where they are and Whether

00:45:35.380 --> 00:45:38.860
they're in an office or remote You're gonna know

00:45:38.860 --> 00:45:40.539
what their work product is you're gonna have

00:45:40.539 --> 00:45:42.559
an understanding of what they're doing as you

00:45:42.559 --> 00:45:45.739
manage those employees so I I do I understand

00:45:45.739 --> 00:45:48.000
what you're saying about remote work and I think

00:45:48.409 --> 00:45:50.250
You can have the same issues that you might have

00:45:50.250 --> 00:45:53.050
with a remote employee as you do with a full

00:45:53.050 --> 00:45:57.369
-time in -the -office employee. What's your opinion

00:45:57.369 --> 00:45:59.650
of the argument that this is a very collaborative

00:45:59.650 --> 00:46:01.610
position, we have our cross -functional teams,

00:46:01.849 --> 00:46:04.889
we need to meet about projects, and everybody

00:46:04.889 --> 00:46:09.250
needs to be in the same room? I think there is

00:46:09.250 --> 00:46:11.969
some merit to that. I do. But it doesn't have

00:46:11.969 --> 00:46:15.340
to be full -time. Right? So it can be a hybrid

00:46:15.340 --> 00:46:17.800
schedule, which most companies are allowing.

00:46:18.460 --> 00:46:22.940
I will say that for younger employees, I do think

00:46:22.940 --> 00:46:25.579
being in the office more... you know, at least

00:46:25.579 --> 00:46:27.679
three days per week is very important because

00:46:27.679 --> 00:46:30.280
they do need that mentoring. They may need that,

00:46:30.280 --> 00:46:32.099
you know, more collaborative environment and

00:46:32.099 --> 00:46:35.320
being in an office setting with other employees

00:46:35.320 --> 00:46:38.440
while they're learning the trade, right? But

00:46:38.440 --> 00:46:40.800
after that, I think, you know, a flexible schedule

00:46:40.800 --> 00:46:43.559
is just fine. But the other thing, I'm sure you've

00:46:43.559 --> 00:46:46.719
heard this as well, Mitch. Many companies that

00:46:46.719 --> 00:46:48.900
have required their employees to be back full

00:46:48.900 --> 00:46:51.699
time, when they have meetings, nobody still leaves

00:46:51.699 --> 00:46:54.300
their office. They're taking their meetings on

00:46:54.300 --> 00:46:57.360
their computer with their door shot. So what's

00:46:57.360 --> 00:46:59.739
the difference there? I literally just saw an

00:46:59.739 --> 00:47:01.659
article on LinkedIn the other day. It's like,

00:47:02.519 --> 00:47:04.300
you're driving us back to the office so that

00:47:04.300 --> 00:47:06.480
we can sit in our office on Teams talking to

00:47:06.480 --> 00:47:08.559
the people that are down the hall on Teams. Correct.

00:47:09.099 --> 00:47:13.639
Exactly. Yeah. I really think that probably the

00:47:13.639 --> 00:47:17.019
best is the hybrid schedule. Then, you know,

00:47:17.139 --> 00:47:19.000
people call it hybrid where it's like four days

00:47:19.000 --> 00:47:21.599
in the office, one day at home. That's not hybrid.

00:47:22.079 --> 00:47:26.659
That's not hybrid. The other challenge is Boston,

00:47:27.019 --> 00:47:30.119
San Francisco. the LA area, San Diego, where

00:47:30.119 --> 00:47:32.840
a lot of these major hubs are, the traffic is

00:47:32.840 --> 00:47:36.340
insane. And just because you live within 45 minutes

00:47:36.340 --> 00:47:38.019
doesn't mean it takes you 45 minutes to get to

00:47:38.019 --> 00:47:40.059
work. It can take over two hours. So now you're

00:47:40.059 --> 00:47:42.579
asking the person to drive four hours a day to

00:47:42.579 --> 00:47:44.659
be in the office, to do exactly what you said,

00:47:44.820 --> 00:47:48.039
have some coffee, be in another video meeting.

00:47:48.269 --> 00:47:50.190
fight the traffic to get home to their kids.

00:47:50.570 --> 00:47:52.969
Like, I just think common sense needs to be deployed

00:47:52.969 --> 00:47:54.809
and be like, is this something we're willing

00:47:54.809 --> 00:47:56.989
to lose because we are hard -headed about what

00:47:56.989 --> 00:47:59.929
our schedule is? Or is there some flexibility

00:47:59.929 --> 00:48:02.190
here where we said three days a week, but they

00:48:02.190 --> 00:48:04.570
need it Wednesdays and Fridays instead of Tuesdays

00:48:04.570 --> 00:48:07.530
and Mondays and whatever it may be. But I don't

00:48:07.530 --> 00:48:09.630
know. I think that it's gonna be interesting

00:48:09.630 --> 00:48:11.989
to see how it unfolds because like I said, in

00:48:11.989 --> 00:48:16.360
our space, it's been very employer. driven lately

00:48:16.360 --> 00:48:18.820
as far as having the pendulum swing to employers.

00:48:19.119 --> 00:48:21.380
It's going to swing back. And when it does, it's

00:48:21.380 --> 00:48:23.320
going to be in a big way. And I think that there's

00:48:23.320 --> 00:48:25.019
going to continue to be this push -pull about

00:48:25.019 --> 00:48:28.559
how do we manage our work schedules and the environments

00:48:28.559 --> 00:48:31.139
that we ask people to work in. Agree. And I think

00:48:31.139 --> 00:48:33.699
many organizations will lose good employees if

00:48:33.699 --> 00:48:38.360
they force the five -day work requirement. Yeah.

00:48:38.380 --> 00:48:40.480
What a competitive advantage for organizations

00:48:40.480 --> 00:48:44.639
who are willing to be flexible. Yes. Yep. Listen,

00:48:44.679 --> 00:48:46.679
I can't thank you enough for being here and all

00:48:46.679 --> 00:48:48.360
the nuggets that you've shared. I've got nothing

00:48:48.360 --> 00:48:49.980
but respect for you and what you've done with

00:48:49.980 --> 00:48:51.980
your career. I learned that you were in part

00:48:51.980 --> 00:48:54.519
of a family of eight, which I had no idea, which

00:48:54.519 --> 00:48:58.019
is awesome. Last but not least, we're gonna certainly

00:48:58.019 --> 00:49:00.139
put up a link to your profile on LinkedIn. We'll

00:49:00.139 --> 00:49:03.900
put a link to the organization's website. But

00:49:03.900 --> 00:49:06.139
anything that you would like to speak about as

00:49:06.139 --> 00:49:07.619
far as what's going on, what you guys are excited

00:49:07.619 --> 00:49:11.960
about as of late. In my corporation? Yeah. Yeah,

00:49:12.480 --> 00:49:16.360
so yeah, I work for Claire Pointneuro and We

00:49:16.360 --> 00:49:20.280
have a navigational stereotactic platform that

00:49:20.280 --> 00:49:24.300
allows neurosurgeons to access the brain for

00:49:24.300 --> 00:49:26.880
a number of different areas, including like deep

00:49:26.880 --> 00:49:30.460
brain stimulation, cancer treatment, laser treatment.

00:49:30.840 --> 00:49:34.280
But we partner with over 50 gene therapy and

00:49:34.280 --> 00:49:37.380
drug companies for deliveries of gene therapy

00:49:37.380 --> 00:49:41.039
or drugs to the brain. And we just got our first

00:49:41.039 --> 00:49:44.659
approval in November with our partner, PTC Therapeutics.

00:49:44.940 --> 00:49:47.519
for addressing a rare disease in children. So

00:49:47.519 --> 00:49:49.659
that's very exciting that I feel like we're really

00:49:49.659 --> 00:49:53.940
helping kids with rare diseases to reach some

00:49:53.940 --> 00:49:56.219
milestones that they normally would not. So I

00:49:56.219 --> 00:49:59.639
look forward to moving forward in these areas

00:49:59.639 --> 00:50:02.380
because ClearPoint has such a promising technology

00:50:02.380 --> 00:50:08.760
and it's a very solid, thorough, competent company.

00:50:09.579 --> 00:50:11.579
And yeah, so I really look forward to addressing

00:50:11.579 --> 00:50:13.780
some of those unmet needs, especially in the

00:50:13.780 --> 00:50:15.909
pediatric. population. It's very interesting

00:50:15.909 --> 00:50:19.730
and exciting, and hopefully will help many, many

00:50:19.730 --> 00:50:22.750
children. Amazing stuff. Well, congrats to you

00:50:22.750 --> 00:50:27.769
and the team for hard fought battles to obviously

00:50:27.769 --> 00:50:31.090
deliver impactful patient care. That's amazing

00:50:31.090 --> 00:50:32.829
stuff. We certainly wish you guys the best. Like

00:50:32.829 --> 00:50:34.570
I said, I'm going to put up links so that people

00:50:34.570 --> 00:50:37.170
who have been encouraged by this podcast want

00:50:37.170 --> 00:50:39.210
to learn more can reach out. All right, great.

00:50:39.289 --> 00:50:41.070
Thank you very much, Mitch. I appreciate this.

00:50:41.090 --> 00:50:44.679
Thanks, Mary. Thank you. Thanks for listening

00:50:44.679 --> 00:50:49.000
to the medtech talent lab podcast for more content

00:50:49.000 --> 00:50:52.880
rich episodes log on to the Anthony Michael group

00:50:52.880 --> 00:50:56.699
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