WEBVTT

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Hi, when I studied to become an actuary, I did

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not have access to all of the educational tools

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that we have today. There were no online videos

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or manuals or practice problems or discussion

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boards. There definitely was nothing that adapted

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to my level of understanding. Usually what I

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had was a textbook, a set of problems, and maybe

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a solutions manual. When I was stuck, I usually

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remained stuck for a while. I would reread the

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problem. Maybe I would search through earlier

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chapters. I would try an approach, and then I

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would realize it did not work, and then I would

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start over. Sometimes I might spend hours trying

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to understand a single idea. Now, at that time,

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I'm not sure I considered all of this a gift.

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But in some ways, I think it was. Because an

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explanation was not immediately available, I

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had to learn how to ask my own questions. What

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do I know? What am I trying to find exactly?

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Which assumption am I making? Where exactly does

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my understanding break down? Here's a specific

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example. How does the force of interest relate

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to the force of mortality? These questions taught

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me more than the formulas did. So, 20 years later,

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I helped create tools that made it easier to

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understand actuarial concepts. I believe good

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explanations are valuable. The right hint or

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the right illustration can open a door that might

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otherwise remain closed. But I have also come

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to recognize a tension. The tension is if help

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arrives too quickly, it can take something away.

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We may learn to follow someone else's reasoning.

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without developing our own. We may know which

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formula to use without understanding why it works.

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We may become so conditioned to immediate answers

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that we interpret confusion as a sign that something

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has gone wrong. But confusion is not always a

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problem to eliminate. Sometimes confusion is

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the beginning of learning. Not knowing creates

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space for curiosity. It forces us to slow down,

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to notice what we have overlooked, and to form

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questions that we would never ask if the answer

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was already there. Now, this does not mean we

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should try to withhold help indefinitely or make

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learning unnecessarily frustrating. It just means

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that good help should not merely rescue us from

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the struggle. It should help us to participate

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more fully in it. There is a difference between

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being abandoned in confusion and being given

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room to think. Mathematical perseverance grows

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in that space. So the next time you become stuck,

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Perhaps you do not need to escape the feeling

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right away. Simply pause. Try to describe what

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you understand and where the mystery begins.

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What I have learned is that sometimes the most

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valuable thing a teacher can give is not an answer.

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It is enough time and enough confidence for you

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to continue the search.
