WEBVTT

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Hey everyone, welcome to the Aging in Place directory

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podcast, your go -to resource for everything

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you need to know about aging comfortably and

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safely at home. I'm Esther Kane, a retired occupational

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therapist and a certified Aging in Place specialist.

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Each week I'll bring you expert advice, inspiring

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stories, and practical tips to help you and or

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your loved ones thrive at home. So let's get

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started. Hello, everyone. Welcome to our podcast.

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Actually, this podcast is going to be broadcast

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on two on our senior safety advice. podcast and

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the Aging in Place directory podcast. So you

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can catch it on both. And of course, it'll be

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on YouTube. You know, today we have, I'm so excited.

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We have a fantastic guest, Saeed Sachi, the founder

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and CEO of this wonderful, beautiful mobile app

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called Simply Tend. He is on a mission, I think,

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to make Aging in Place easier and safer for seniors

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and of course, their family caregivers and caregivers.

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general. Simply Tend itself is a mobile app designed

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to support both family caregivers and seniors

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in managing the care of older adults, but also

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helping older adults to live independently. So

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I'm excited to get into this conversation and

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learn more about the app. and about Said and

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how he is helping to change the landscape of

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caregiving. So welcome to the show. Welcome,

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welcome Said. Good morning and thank you. I'm

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very excited to be your guest today. Thank you

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so much for inviting me Esther. Oh, I am actually

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honored. When I first took a look at this app,

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I was just, you know, I see a lot of apps, I

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get a lot of emails, people telling me their

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app or telling me about it, and they have just

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a few features, but yours seems very comprehensive.

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I think it covers just about everything and more.

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It's the Alexa of apps. for caregiving. It's

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one thing that has everything. So I love that.

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I love that. But I do have to ask you, what inspired

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you to create this? How did the whole thing start?

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So, yes. In 2010, I became myself and my sister.

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We became the caregiver for our mother. overnight,

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we moved. I live in New Jersey. So we moved our

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mother, who had Parkinson's at the time, we moved

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her to New Jersey. And we both were working full

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time. And we both had a family of our own to

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care for. And we became caregiver and it was

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very stressful. We had to divide the caregiving

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responsibility between myself and my sister.

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So that's how I got involved. And when I retired

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two years ago, I was inspired. I felt inspired

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to create the app so I can help the family caregivers

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who are in the same situation that I was. So

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you're definitely coming in from the perspective

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of experience. Yes. You know what it's like.

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And actually most of the features that we have

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in the applications, the applications that are

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influenced by my own experience, what I needed

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at the time. And that's why we designed it that

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way. Yeah, I love that. Your app, the SimplyTend

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app has a spam call blocker. which I have never

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seen in any other app. I love the meal reminder,

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the medication reminders. I mean, I know those

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are all available in other tools, but not all

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in one app. So I love that. I think that that's

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amazing. And the geofence feature, can you talk

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a little bit more about the individual features

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of the app? Yes. At the high level, the application

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is a remote care application. There are two apps.

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One goes on a senior phone and one goes on a

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caregiver phone. And that's how they're linked

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together. And that's how we accomplish the remote

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functionality. What's unique about the app is

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that it focuses on both seniors and caregivers.

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So we understand that if they we have a remote

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app that means that the senior could be home

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alone at times. So we promote independence and

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safety. So we want to make sure that a senior

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stays safe while they're home alone. Number two

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is that we provide a complete care for the senior,

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like medication, meal reminder, you know, all

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those that you mentioned. Number three is that

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we have support, online support for the caregiver.

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And these are in the form of documentation and

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videos that we provide for the caregivers. So

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the whole goal of the application was to support

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both seniors and also caregivers. What kind of

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videos? We have self care. videos that we have

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on the app. We actually the app has a section

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in there for the caregiver has a section in there

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that every day we show a new article. And the

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articles are like, you know, health information

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for the senior videos. or some feature about

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the SimpliTent that we want to highlight for

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the caregiver. And it changes on a daily basis.

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But the caregiver can click a button and look

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at all the topics and choose whatever topic they

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want to review and learn about. That's excellent.

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So it's caregiver training on top of I can't

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imagine anything else you could possibly add

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to this. I mean, it was it was that actually

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came from my own experience. Because when I became

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a caregiver, I was googling everything my mother

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had Parkinson's, I was googling, you know, Parkinson

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to stages, you know, what do I have to do? And,

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you know, so So that's why I wanted to add this

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in there. And we are working on it. We keep adding

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stuff to the database right now, adding different

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articles. But we wanted to provide some, at least,

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resources for the caregivers so that they can

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get this information easily. Wow. It's amazing.

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Does it also have an interactive where they can

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ask questions and then get answers? Or is that

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coming? Very good question. So what we tried

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to do when we started, we launched the app last

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February. We launched our application and I've

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been talking to different caregivers and I've

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been talking to people who support caregivers

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and they provided me great information and actually

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we have updated app since last February. Actually,

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four times. We just launched a new update last

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week. And we are learning. And we try to keep

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the app simple. And it was very important for

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us to make sure that both senior app and caregiver

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apps are simple. And some of the features that

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actually we didn't know how to make it user friendly.

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Yeah. We didn't include in the app. And as we're

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learning, so you have a great point regarding

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the two -way conversation on some of these topics.

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And I think it's a great idea. Once we learn

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how to implement those simply or user -friendly,

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we will do it. Yeah. And you're right. That's

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very important about keeping it user -friendly

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because it can have all the bells and whistles,

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but you're right. If people find it difficult

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to use, then it doesn't matter. So do you then

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what kind of feedback are you getting from the

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from your clients, from your customers who are

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currently using it? And I have to tell you that

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I think the price point that you put this at

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is is an excellent price point. You can talk

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a little bit about that and then, you know, tell

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us what feedback you're getting. So regarding

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your feedback, you know. As I said, I go to the

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shows and also I try to go to some of the senior

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centers and I sit down with the folks and actually

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we have very good conversations. We go through

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the app and they have given me great feedback.

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For example, the meal reminder. I didn't have

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the meal reminder in the app when we launched

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in February. We added it in there. We have added

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a feature regarding temporary caregiver. Most

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family members, you can't do caregiving 24 -7.

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You need a break. You need to get a day off.

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You need to go to work or whatever. So the feedback

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we got was, can you add a temporary caregiver?

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So we did that. Now you can, in the app, You

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can select a friend or family member and put

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their emails in there. And they have access to

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the same information. They can download the app.

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Now they can see the medication schedule, their

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activity schedule. They get all those notifications.

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In addition, we have care information in the

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app. What that I mean is that You have doctor's

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name in their contact information, the hospital

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contact information, seniors allergy information,

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the diet requirements, the daily needs they have

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if they need to help to get dressed or they help

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for meal preparation. All that information is

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in the app. So when the temporary caregiver gets

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access to that, they have all that information.

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So the primary caregiver doesn't have to explain

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all that information to the temporary caregiver.

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Okay, when is the time for them to eat or when

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is it time for the medication? They have all

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those in the app that access to it and it reduces

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the error. You know, and a stress, you know,

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I was a caregiver between me and my sister. We

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had to write things down to make sure that what

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she did, what she did and what I'm doing and

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what she learned, what, you know, what I learned

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from what we were doing, you know, because every

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day, you know, her symptoms were different. Every

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day something was different. But my mother that

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we had to communicate. Yeah, exactly. As you

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said, the stages as she progressed. Right, right.

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I'm sorry you have to go through that with your

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mother. Thank you. Thank you. So this app, it

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provides that information. It's all in the app.

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So the temporary caregiver will download the

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app, they have access to it. And then all the

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notifications will go to temporary caregiver.

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And when the primary caregiver comes back from

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their break, they can... disabled that and all

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the notes because she comes back to the primary

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caregiver. Excellent. Excellent. You mentioned

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about the pricing. Yeah, as I said, there are

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two applications. The senior app is free. The

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caregiver pays $5 .95 a month. We wanted to make

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sure, I mean, to be honest with you, the caregivers

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pay a lot of money out of pocket when they're

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a caregiver. That's true. And, you know, you

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don't realize that, you know, because you even

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you're in the mode of caregiving, you know, you

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just do it because this, you know, it has to

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be done. And I didn't want to make the app too

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expensive to do for the for the caregivers. And

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it's $5 .95 a month. The senior app is free.

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The temporary caregiver app is also free. So

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there's only one price. Excellent, you know,

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keeping it simple. You know, as an occupational

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therapist I worked in home health for a little

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while, for a year. And I'm mostly, I specialized

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in brain trauma, head injury in geriatrics. And

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I mean, something like this would have been amazing

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because you're right, walking into someone's

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home who they rarely get the same caregiver on

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a consistent basis. You know, they have family,

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of course, but then they, you know, someone on

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Tuesday, someone on Thursday, someone on Friday,

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and then sharing that information amongst all

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those people is not so easy. Like you said, There's

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a lot of notes on the kitchen counter next to

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the medicine. This is what happened. This is

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what I did. This is what she, he did. So you're

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right. Having an app like this is excellent.

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I wish that had been around back then. Yes, me

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too. Well, you've done an amazing job putting

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it together. What prompted you to put in the

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spam call blocker feature? Yes. So when we talk

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about the safety, there are like two levels of

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safety I wanted to address. One was the whole

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smartphone safety, you know, and because I don't

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know about you, but I get many, many calls during

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the day and there are sales calls, there are

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spam calls, and we get ourselves into trouble

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sometimes, you know, and even, you know, I had

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a friend, this wasn't my, my mother actually

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experienced, but we had a friend who actually

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spent $15 ,000 on target gift cards from a spam

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call. So, so, so It was critical for us to block

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those spam call. And the way we do it is when

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senior downloads the application, they create

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a friend and family contact list. And if the

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call comes in and is not part of that friends

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and family contact list, it goes to the voicemail.

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So the senior won't get that call. disable it.

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If they don't want that, they can disable the

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feature. They can turn it off or turn it on.

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The other part of the smartphone that I thought

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it was important was these smartphones come in

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with many, many applications in there. They're

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preloaded with many applications. Some of these

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applications, they have a lot of advertising

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in there. Some are banking applications. The

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other feature in there, you can block from certain

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apps from opening. So Senior won't have access

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to those apps. They can simply use the other

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apps on their phone, but some apps doesn't open.

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So we have that feature also in there. And from

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the phone again, from phone safety, one thing

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was important was battery reminding seniors to

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charge their phones. So that's a good one. Yes.

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So we have in there, if the battery goes below

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25%, the senior will get a reminder, but the

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caregiver also gets a reminder that, you know,

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remind your loved one to charge their battery.

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So that those three features mainly focused on

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the smartphone features. The other part of the

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safety was we wanted to make sure that seniors

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not only safe at home, but also outdoors. You

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know, I mean, I'm a senior. Me too. I go for

00:17:45.509 --> 00:17:49.789
a walk all the time, you know, and sometimes,

00:17:49.789 --> 00:17:51.829
you know, you get disoriented. You don't know

00:17:51.829 --> 00:17:54.970
where you are. So we have added a button, a pre

00:17:54.970 --> 00:17:58.509
-programmed button on the phone that is pre -programmed

00:17:58.509 --> 00:18:01.059
to the home address. So they can press a button,

00:18:01.359 --> 00:18:03.180
they can walk in direction to their home. So

00:18:03.180 --> 00:18:05.980
that's one feature. Okay. And the caregiver will

00:18:05.980 --> 00:18:09.400
get notified that, hey, you know, they're lost,

00:18:09.660 --> 00:18:13.420
you may want to contact them. Okay. Number two

00:18:13.420 --> 00:18:17.819
feature is that the caregiver always knows senior's

00:18:17.819 --> 00:18:21.240
real time location. So at all times they can

00:18:21.240 --> 00:18:24.400
click a button, they can see real time, senior's

00:18:24.400 --> 00:18:28.299
real time location. Okay. Number three is is

00:18:28.299 --> 00:18:31.660
geofence that you mentioned. So the caregiver

00:18:31.660 --> 00:18:37.140
can set the parameter, you know, like a mile

00:18:37.140 --> 00:18:41.920
from home or two miles from home. And when the

00:18:41.920 --> 00:18:45.680
senior crosses that boundary, two things happen.

00:18:45.779 --> 00:18:50.079
One is senior gets a text message that is customized

00:18:50.079 --> 00:18:52.240
by the caregiver. You know, you can put anything

00:18:52.240 --> 00:18:55.420
in there. Senior will get a text message. Number

00:18:55.420 --> 00:18:58.170
two is caregiver will get a notification that

00:18:58.170 --> 00:19:04.670
they went too far from home. So these two, I

00:19:04.670 --> 00:19:06.569
mean, the three features that we put in there

00:19:06.569 --> 00:19:10.549
to take care of our seniors when they're outdoor.

00:19:11.450 --> 00:19:14.650
It's excellent. I mean, it's a full featured

00:19:14.650 --> 00:19:18.970
app. Not only, I mean, I can see where all those

00:19:18.970 --> 00:19:21.769
safety features can help an older adult to live

00:19:21.769 --> 00:19:24.529
more independently, but at the same time, give

00:19:24.529 --> 00:19:28.799
the caregiver that peace of mind. You mentioned

00:19:28.799 --> 00:19:31.559
the list of contacts. How many contacts can be

00:19:31.559 --> 00:19:35.279
on that list? Is it unlimited or is there a certain

00:19:35.279 --> 00:19:43.319
number? No. So the 10 default is 10. Okay. But

00:19:43.319 --> 00:19:47.400
they can change it to 50. Oh, that's a lot. Okay.

00:19:47.680 --> 00:19:51.440
So you can be 10 or that's also feedback. We

00:19:51.440 --> 00:19:54.140
updated that, you know, since we launched it,

00:19:54.140 --> 00:19:57.339
uh, launch the application. So what we do on

00:19:57.339 --> 00:20:01.140
the contact list, a key feature on the contact

00:20:01.140 --> 00:20:05.480
is you put in your contacts in there, but we

00:20:05.480 --> 00:20:08.440
also put the relationship there. So when you

00:20:08.440 --> 00:20:11.119
look at the picture of the contact or name, it's

00:20:11.119 --> 00:20:14.660
okay, this is my brother, this is my friend.

00:20:14.980 --> 00:20:19.160
So that way, if they have some memory issues,

00:20:19.500 --> 00:20:21.640
when they look at the contact, it reminds them,

00:20:21.700 --> 00:20:25.890
okay, this is my sister or my brother or my friend

00:20:25.890 --> 00:20:28.849
that, you know, I want to call. So that's also

00:20:28.849 --> 00:20:34.210
included in the in the context. Okay. So if it

00:20:34.210 --> 00:20:37.549
was, let's say, as you and your sister. So both

00:20:37.549 --> 00:20:40.450
you and your sister have the app on your phone,

00:20:40.450 --> 00:20:42.549
and then your your mother would have the app

00:20:42.549 --> 00:20:47.509
on her phone. So when a medication reminder comes

00:20:47.509 --> 00:20:51.630
up, does it come up on both you and your sister's

00:20:51.630 --> 00:20:55.980
phone? Both of you get the same? No, no, the

00:20:55.980 --> 00:21:00.599
caregiving is actually one on one. Okay. So one

00:21:00.599 --> 00:21:05.299
caregiver to one senior. So if the my sister,

00:21:05.440 --> 00:21:09.200
for example, is primary caregiver, she will get

00:21:09.200 --> 00:21:13.099
a notification. If let's say, on the weekend,

00:21:13.359 --> 00:21:16.299
I'm caring for my mother, then she would assign

00:21:16.299 --> 00:21:20.160
me now. Okay, on the weekends, I get the notification.

00:21:20.650 --> 00:21:23.450
she doesn't see the notification. She still sees,

00:21:23.450 --> 00:21:26.410
you know, she has access to the app, so she can

00:21:26.410 --> 00:21:28.769
see all that information, but she doesn't get

00:21:28.769 --> 00:21:31.410
the notification. I will get the notification.

00:21:31.750 --> 00:21:35.490
And then when on Monday, she can switch back

00:21:35.490 --> 00:21:38.869
and she will start getting notifications. Okay.

00:21:39.750 --> 00:21:43.569
We thought that actually having two people get

00:21:43.569 --> 00:21:48.390
notifications, it may get complicated. yeah and

00:21:48.390 --> 00:21:51.809
who is you know then who would be in charge you

00:21:51.809 --> 00:21:54.549
know i mean right who responds who respond right

00:21:54.549 --> 00:21:56.970
if i if i'm calling my mother and she's calling

00:21:56.970 --> 00:21:59.609
my mother is like it's too much you know it's

00:21:59.609 --> 00:22:05.970
okay who's in charge it's true it's true my um

00:22:05.970 --> 00:22:10.380
my mother -in -law lived to 102 So I can tell

00:22:10.380 --> 00:22:12.460
you that she would have been very confused if

00:22:12.460 --> 00:22:14.980
she had gotten too many phone calls. She wouldn't

00:22:14.980 --> 00:22:18.579
know who to speak to. And she would have thought

00:22:18.579 --> 00:22:21.660
probably that, did I already tell you this? You

00:22:21.660 --> 00:22:25.220
know, the other person. Right. Good point you

00:22:25.220 --> 00:22:28.660
brought up. One other capability we have in there.

00:22:28.720 --> 00:22:31.259
There's a lot of small features that we put in

00:22:31.259 --> 00:22:34.819
there based on the feedback from one of our users.

00:22:36.900 --> 00:22:39.690
The senior. didn't want to see notification,

00:22:40.369 --> 00:22:43.450
you know, they will get agitated, you know, they,

00:22:43.529 --> 00:22:45.569
you know, so there are capabilities in there

00:22:45.569 --> 00:22:49.309
that actually you can turn off the notifications

00:22:49.309 --> 00:22:52.650
for the, for the senior. Okay. Only the caregiver

00:22:52.650 --> 00:22:55.329
will get notification. Okay. Also the caregiver

00:22:55.329 --> 00:22:58.650
can customize the notification. Okay. I don't

00:22:58.650 --> 00:23:01.230
want to see the meal reminders. I don't want

00:23:01.230 --> 00:23:03.930
to see medication reminders or, you know, other

00:23:03.930 --> 00:23:07.529
stuff they can, they can customize that. That

00:23:07.529 --> 00:23:11.049
makes sense, because if someone say the early

00:23:11.049 --> 00:23:14.769
stages of dementia, you don't necessarily need

00:23:14.769 --> 00:23:18.250
all those reminders. But in the mid to late stages,

00:23:18.509 --> 00:23:20.990
you may need them so you can turn them on and

00:23:20.990 --> 00:23:26.309
off, which is very smart. The caregiving training

00:23:26.309 --> 00:23:28.529
or information that you have for the caregivers,

00:23:28.910 --> 00:23:33.250
is it broken down by, you know, for Parkinson's,

00:23:33.329 --> 00:23:35.990
for head injury, for dementia? Is it broken down

00:23:35.990 --> 00:23:40.109
that way? Yes. So we have, right now I have four

00:23:40.109 --> 00:23:43.130
categories. I said, this is something that actually

00:23:43.130 --> 00:23:46.430
we're working on and we are keep adding to it

00:23:46.430 --> 00:23:49.410
every day. Oh yeah. It'll be evolving for sure.

00:23:49.710 --> 00:23:52.509
The four category in there. One is that self

00:23:52.509 --> 00:23:58.269
care. And number two is Parkinson's dementia

00:23:58.269 --> 00:24:04.960
and simpleton features. Okay. I have tons of

00:24:04.960 --> 00:24:08.960
information right now since we just updated the

00:24:08.960 --> 00:24:12.099
app. So I have to go back in a database and add

00:24:12.099 --> 00:24:15.940
more information to update. I'm sure you're constantly

00:24:15.940 --> 00:24:20.640
working on that. Do you see any impact on all

00:24:20.640 --> 00:24:23.720
the recent AI technology that's coming out? Do

00:24:23.720 --> 00:24:26.980
you see that impacting the app in any way or

00:24:26.980 --> 00:24:30.019
how do you see the two of them integrating eventually?

00:24:30.840 --> 00:24:35.160
That's a very good question. I think the AI is

00:24:35.160 --> 00:24:40.279
going to help long term. Because let me give

00:24:40.279 --> 00:24:43.539
you some scenarios, for example, like, you know,

00:24:44.000 --> 00:24:47.059
if the senior goes for a walk one day, you know,

00:24:47.160 --> 00:24:48.859
for first six months and they don't get lost,

00:24:48.940 --> 00:24:51.579
they don't use the, you know, direction button.

00:24:52.500 --> 00:24:57.859
And then later on, you see them using direction

00:24:57.859 --> 00:25:01.359
button. you know, once a month, twice a month,

00:25:01.500 --> 00:25:03.740
three times a month. Some of these, some of these

00:25:03.740 --> 00:25:08.359
things, you can see a trend, you know, that,

00:25:08.460 --> 00:25:11.319
hey, you know, looks like the trend is going

00:25:11.319 --> 00:25:16.279
up. And how would that, you know, maybe you can

00:25:16.279 --> 00:25:19.000
communicate that to the, to the primary doctor.

00:25:19.500 --> 00:25:22.640
You know, now I see him, you know, you can go

00:25:22.640 --> 00:25:25.410
based on the data. when you talk to the doctor,

00:25:25.769 --> 00:25:28.730
you know, I see him, you know, getting lost,

00:25:28.769 --> 00:25:30.650
you know, once a month, or I see him getting

00:25:30.650 --> 00:25:33.289
lost twice a month, or has increased, you know,

00:25:33.549 --> 00:25:37.829
or he forgets to eat his breakfast, you know,

00:25:38.170 --> 00:25:43.309
so the things I feel that AI could help us, you

00:25:43.309 --> 00:25:47.880
know, and including it in there. The other part

00:25:47.880 --> 00:25:53.259
of the AI that could help us is what you mentioned

00:25:53.259 --> 00:25:57.279
early on regarding information that we communicate

00:25:57.279 --> 00:26:02.759
to the caregiver. It would be great for the caregiver

00:26:02.759 --> 00:26:08.519
to type in some questions. And we have a backend

00:26:08.519 --> 00:26:12.019
AI that can go search for it. We may not have

00:26:12.019 --> 00:26:15.740
it in the database, But the back end can go search

00:26:15.740 --> 00:26:19.960
for the information and present it to the caregiver.

00:26:21.059 --> 00:26:24.700
Those are the other areas that AI could be very

00:26:24.700 --> 00:26:27.740
useful for us. It will be very interesting to

00:26:27.740 --> 00:26:29.880
see. I mean, I can't imagine what the world is

00:26:29.880 --> 00:26:33.740
going to look like five years from now with the

00:26:33.740 --> 00:26:40.480
impact of AI. I'm honestly just very blown away

00:26:40.480 --> 00:26:45.140
by this app. I mean, I'm definitely going to

00:26:45.140 --> 00:26:51.140
be writing a few articles on it. You have a video

00:26:51.140 --> 00:26:57.660
showing the process of the apps on YouTube or

00:26:57.660 --> 00:27:00.039
on the website itself, because I don't think

00:27:00.039 --> 00:27:04.980
I saw one. You mentioned how the app operates.

00:27:05.259 --> 00:27:09.900
Yeah, like the look of it. Yeah. Yes. So I have

00:27:09.900 --> 00:27:13.480
a YouTube channel. Yes. that I can send it to

00:27:13.480 --> 00:27:20.359
you. Yes, we have many YouTube videos there.

00:27:21.160 --> 00:27:24.000
Part of it is, you know, you know, what features

00:27:24.000 --> 00:27:27.039
are in there and how it works. And then we also

00:27:27.039 --> 00:27:31.119
have how to videos, okay, how to set it up, how

00:27:31.119 --> 00:27:34.220
to set up the, you know, caregiver, you know,

00:27:34.420 --> 00:27:37.259
the temporary caregiver feature, how to set up

00:27:37.529 --> 00:27:40.569
how to block the apps in your smartphone. So

00:27:40.569 --> 00:27:42.470
we have a lot of how -to information in there.

00:27:42.809 --> 00:27:45.769
We have how the app works and the features of

00:27:45.769 --> 00:27:49.289
that. Okay. I may integrate some of that in the

00:27:49.289 --> 00:27:56.230
YouTube video with this interview. Do you foresee

00:27:56.230 --> 00:28:02.170
any collaborations with, I don't know, home health

00:28:02.170 --> 00:28:05.690
agencies or other companies to use this app?

00:28:06.220 --> 00:28:08.720
For them to use it or is it strictly you want

00:28:08.720 --> 00:28:13.119
to keep it as caregiver and us and senior I'm

00:28:13.119 --> 00:28:16.440
open, you know to have that, you know, obviously

00:28:16.440 --> 00:28:21.180
conversation and I think some aspects of it it

00:28:21.180 --> 00:28:28.940
could be very useful if the agency and You know

00:28:28.940 --> 00:28:32.299
Even we can customize it for the certain agencies

00:28:32.299 --> 00:28:36.039
with the our database backend database. So specific

00:28:36.039 --> 00:28:39.160
information for their users, something like that.

00:28:39.220 --> 00:28:44.519
So it could be beneficial to do that. So I'm

00:28:44.519 --> 00:28:49.410
open for that conversation. I can certainly see

00:28:49.410 --> 00:28:54.089
it as a product, as someone who goes in to assess

00:28:54.089 --> 00:28:58.009
someone's home for aging in place. Just like

00:28:58.009 --> 00:29:00.509
they're recommending anything, a shower chair,

00:29:00.849 --> 00:29:02.950
widening doorways, whatever they're recommending,

00:29:03.509 --> 00:29:06.460
I can see them recommending this as a tool. you

00:29:06.460 --> 00:29:08.700
know, one of the things that I like to recommend

00:29:08.700 --> 00:29:13.099
are, you know, the smart home devices, the thermostat,

00:29:13.380 --> 00:29:16.160
the video cameras, you know, and the doorbell,

00:29:16.200 --> 00:29:19.380
anything like that. But I can see this being

00:29:19.380 --> 00:29:23.259
part of that tool chest of products to recommend,

00:29:23.839 --> 00:29:27.619
especially since it is so affordable and I mean,

00:29:27.880 --> 00:29:29.799
my personal feeling is, you know, there's there's

00:29:29.799 --> 00:29:32.559
two blocks to aging in place for a lot of seniors

00:29:32.559 --> 00:29:35.319
is one is emotional. You know, it's difficult

00:29:35.319 --> 00:29:37.720
to admit you're getting older and that you need

00:29:37.720 --> 00:29:39.700
certain things and you don't want to make changes

00:29:39.700 --> 00:29:42.339
to your home. And then two is just simply the

00:29:42.339 --> 00:29:46.799
cost of making these changes to your home. So

00:29:46.799 --> 00:29:50.059
having anything that you can use that is affordable

00:29:50.059 --> 00:29:54.259
and so extremely useful as this is, I think it's.

00:29:54.220 --> 00:29:56.720
I think it's a no -brainer to have. I think you're

00:29:56.720 --> 00:29:58.759
going to be very successful with this product.

00:29:59.740 --> 00:30:02.519
But the scenario that you mentioned regarding

00:30:02.519 --> 00:30:06.900
recommendation, that's already working with a

00:30:06.900 --> 00:30:12.079
few people. Good. They can add our application

00:30:12.079 --> 00:30:15.339
on their website or in their list to recommend

00:30:15.339 --> 00:30:18.380
to people. Yes, that's already been done. Exactly.

00:30:18.440 --> 00:30:22.049
Good. Very good. Well, is there anything else

00:30:22.049 --> 00:30:24.210
that you wanted to tell us about this wonderful

00:30:24.210 --> 00:30:27.930
product? And I can't wait to write an article

00:30:27.930 --> 00:30:38.049
about it. What else? Oh, regarding just the senior

00:30:38.049 --> 00:30:43.630
care, one thing I wanted to add was that, so

00:30:43.630 --> 00:30:46.750
we have medication management, we have activity.

00:30:47.660 --> 00:30:50.940
management in there. Yes, we have that. They

00:30:50.940 --> 00:30:53.160
also can put their doctor's appointments, you

00:30:53.160 --> 00:30:57.380
know, in there. We have meal reminder. So all

00:30:57.380 --> 00:31:03.240
those information resides on senior app. you

00:31:03.240 --> 00:31:06.160
know, the caregiver has remote access to it,

00:31:06.420 --> 00:31:08.099
because of remote care, they have remote access,

00:31:08.240 --> 00:31:11.339
they can update the medication, they can add

00:31:11.339 --> 00:31:13.680
a medication or change the time, they have access

00:31:13.680 --> 00:31:17.460
to all that remotely. And what it is will be

00:31:17.460 --> 00:31:20.039
put on the senior app, because again, goes back

00:31:20.039 --> 00:31:23.640
to senior independence. So that way, when senior

00:31:23.640 --> 00:31:26.920
is home alone, they still follow the structured

00:31:26.920 --> 00:31:30.259
routine. They take the medication, on time, they

00:31:30.259 --> 00:31:34.480
get a notification, they go to their activities,

00:31:34.880 --> 00:31:39.079
they see. So if they are independent, they can

00:31:39.079 --> 00:31:43.019
follow their own routines and schedule that apps

00:31:43.019 --> 00:31:49.019
tells them. But if they need help, then the caregiver

00:31:49.019 --> 00:31:53.740
reminds them. So I just want to add that. Excellent.

00:31:54.519 --> 00:31:57.579
Well, Said, I want to thank you so much. Thank

00:31:57.579 --> 00:32:02.339
you so much for your time. I do appreciate it.

00:32:03.019 --> 00:32:06.000
I can't wait to get this out and get feedback

00:32:06.000 --> 00:32:12.319
on the interview and the article itself. Thank

00:32:12.319 --> 00:32:15.740
you. Thank you very much. I enjoyed our discussion.

00:32:15.900 --> 00:32:18.220
Thank you very much. Thank you. Stay on. Stay

00:32:18.220 --> 00:54:15.860
on. I do want to ask you, since, you know, I'm

00:54:15.860 --> 00:54:20.800
67 years old, so my group of friends are seniors

00:54:20.800 --> 00:54:24.380
and they're all retired and traveling and doing

00:54:24.380 --> 00:54:30.539
whatever. How would this work for the senior

00:54:30.539 --> 00:54:37.480
who's traveling? Well, I mean, it would work

00:54:37.480 --> 00:54:40.409
for the location. Like to let the caregiver know

00:54:40.409 --> 00:54:44.829
where they are. Yeah. All the medication schedules

00:54:44.829 --> 00:54:50.230
and stuff, it would work still. Yeah. And the

00:54:50.230 --> 00:54:54.630
other thing, let's say caregiver, I mean, let's

00:54:54.630 --> 00:54:59.170
say senior goes, I mean, New Jersey, it goes

00:54:59.170 --> 00:55:03.789
to, let's say, Maryland to see their friend,

00:55:04.510 --> 00:55:08.039
you know. the caregiver can change the address,

00:55:08.360 --> 00:55:12.840
the home address to the Maryland where they are

00:55:12.840 --> 00:55:16.699
there. So now they can, if they go for a walk,

00:55:16.739 --> 00:55:18.840
they know the location there. If they go for

00:55:18.840 --> 00:55:21.579
a walk, they get the same notification. They

00:55:21.579 --> 00:55:24.079
get lost. They get the same notification or geofence

00:55:24.079 --> 00:55:27.559
would work a mile or half a mile around that

00:55:27.559 --> 00:55:30.179
location. And then when they come back home,

00:55:30.599 --> 00:55:34.719
the caregiver can change the location. to their

00:55:34.719 --> 00:55:38.579
home address, and that would update it. But everything

00:55:38.579 --> 00:55:42.519
would work normally, as long as you are in United

00:55:42.519 --> 00:55:46.219
States or Canada. So our apps are available in

00:55:46.219 --> 00:55:49.699
US and Canada. OK. All right. I think that'll

00:55:49.699 --> 00:55:52.179
be good. And I didn't want to ask you in the

00:55:52.179 --> 00:55:55.960
interview, but does this work? Because I know

00:55:55.960 --> 00:55:58.320
there are some apps that will work on the phone

00:55:58.320 --> 00:56:02.380
and on a smartwatch. Does this work on a smartwatch

00:56:02.380 --> 00:56:08.199
as well? So the notification, if you set it up,

00:56:08.280 --> 00:56:10.659
it will show up on the smartwatch. That's the

00:56:10.659 --> 00:56:12.739
function of the smartwatch. Because when you

00:56:12.739 --> 00:56:14.659
go in the smartwatch, you say, okay, which notification

00:56:14.659 --> 00:56:18.599
I want to see on my watch. You can select this

00:56:18.599 --> 00:56:22.000
app and the notification will show up there.

00:56:23.440 --> 00:56:28.579
One other thing I forgot to mention was that

00:56:28.579 --> 00:56:32.619
there are two applications, one for senior, one

00:56:32.619 --> 00:56:36.000
for caregiver. and they're cross -platform compatible.

00:56:36.579 --> 00:56:39.440
What that means is that if the senior has an

00:56:39.440 --> 00:56:42.039
Apple phone and the caregiver has an Android,

00:56:42.880 --> 00:56:46.219
they still would work or vice versa. That's good.

00:56:46.300 --> 00:56:49.960
I'm going to include that. That's a very good

00:56:49.960 --> 00:56:52.619
point. I didn't even think about that. Very good

00:56:52.619 --> 00:56:56.579
point. Yes. Because that was complicated to make

00:56:56.579 --> 00:56:59.440
sure that the apps are still communicating with

00:56:59.440 --> 00:57:00.980
each other, they still work. It doesn't matter

00:57:00.980 --> 00:57:03.900
what platform you have. You must have come across

00:57:03.900 --> 00:57:06.639
a lot of challenges putting this together, technically,

00:57:06.860 --> 00:57:13.760
I mean. Yes. I mean, we started off, because

00:57:13.760 --> 00:57:15.659
most of the applications you see in the market,

00:57:15.840 --> 00:57:18.900
for example, you see application, gaming application,

00:57:19.699 --> 00:57:25.800
or even flight. United Airlines has an app. Those

00:57:25.800 --> 00:57:29.119
are actually designed with one app that works

00:57:29.119 --> 00:57:36.099
both on Android and Apple. because they write

00:57:36.099 --> 00:57:39.820
it at the higher level. Because of the complexity

00:57:39.820 --> 00:57:43.380
of these applications, we actually had to write

00:57:43.380 --> 00:57:49.099
four applications. Two for Android, two for Apple

00:57:49.099 --> 00:57:52.000
phone. So one senior, one caregiver for Apple,

00:57:52.440 --> 00:57:57.039
and one senior, one caregiver for Android. All

00:57:57.039 --> 00:58:00.179
four had to be working together. Oh, my goodness.

00:58:02.139 --> 00:58:04.619
Oh, I can't even imagine. There must have been

00:58:04.619 --> 00:58:06.900
a lot of sleepless nights. That's all I can think

00:58:06.900 --> 00:58:12.980
of. Yeah, it took us a year to come up to actually

00:58:12.980 --> 00:58:18.119
design the app and launch it. Wow. How do you

00:58:18.119 --> 00:58:21.360
see the app changing in the next year or two

00:58:21.360 --> 00:58:25.880
or five? How many changes? How do you see it

00:58:25.880 --> 00:58:28.949
changing? How do you see it evolving? So I mean,

00:58:29.190 --> 00:58:34.250
one feature that I've been, you know, we've been

00:58:34.250 --> 00:58:37.110
talking about including was like a video call.

00:58:38.429 --> 00:58:43.190
Okay, I think that's important. You know, for

00:58:43.190 --> 00:58:45.809
the caregiver, you know, have a video call to

00:58:45.809 --> 00:58:49.269
the app with the senior. The challenge that we

00:58:49.269 --> 00:58:51.389
had initially that we didn't include did not

00:58:51.389 --> 00:58:54.670
include it was because when you use the video

00:58:54.670 --> 00:58:58.179
call, then you're using data. And people have

00:58:58.179 --> 00:59:02.380
to, you know, make sure that they have good Wi

00:59:02.380 --> 00:59:06.760
-Fi or they have 5G or 4G. So that one complexity.

00:59:07.360 --> 00:59:11.159
The other one was, you know, the data call cost

00:59:11.159 --> 00:59:14.820
is different, you know. So you want to make sure

00:59:14.820 --> 00:59:17.559
that I didn't want nickel and dime to senior

00:59:17.559 --> 00:59:20.000
that, OK, you can only have a video call for

00:59:20.000 --> 00:59:23.059
30 minutes or you can only have it for an hour.

00:59:23.239 --> 00:59:26.079
We want to make it unlimited. So you have a video

00:59:26.079 --> 00:59:29.760
call. you can be on the call for an hour, don't

00:59:29.760 --> 00:59:32.099
worry about it. So that's what we talk about,

00:59:32.099 --> 00:59:36.679
simple, right? So simple for the user. So I think

00:59:36.679 --> 00:59:41.119
we have figured it out how to do it. So in the

00:59:41.119 --> 00:59:45.460
next six months to nine months, we may add that

00:59:45.460 --> 00:59:48.280
to the app. And the other thing you mentioned

00:59:48.280 --> 00:59:51.940
about the AI, I think, I think that's, to be

00:59:51.940 --> 00:59:53.800
honest with you, that's a big phase, the next

00:59:53.800 --> 00:59:58.599
phase that we could add it, you know, next year

00:59:58.599 --> 01:00:02.019
or so. Thank you for tuning in to this episode

01:00:02.019 --> 01:00:04.980
of the Aging in Place Directory podcast. We hope

01:00:04.980 --> 01:00:07.340
you found our discussion insightful and helpful.

01:00:07.639 --> 01:00:10.199
Remember, aging gracefully and independently

01:00:10.199 --> 01:00:13.099
is possible with the right resources and support.

01:00:13.639 --> 01:00:16.079
If you enjoyed today's episode, please subscribe

01:00:16.079 --> 01:00:19.119
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01:00:19.119 --> 01:00:21.739
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01:00:21.739 --> 01:00:25.760
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01:00:25.760 --> 01:00:29.380
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01:00:29.380 --> 01:00:30.480
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