WEBVTT

00:00:00.000 --> 00:00:07.000
Hi everyone, and welcome to COMM 1035: Listening. I’m really glad you’re here.

00:00:07.000 --> 00:00:18.000
Now, I know what some of you might be thinking—why take a whole class on listening?

00:00:18.000 --> 00:00:30.000
Isn’t listening something we already do every day without even thinking about it?

00:00:30.000 --> 00:00:42.000
Our ears are always working, but just because you hear something doesn’t mean you’re actually listening.

00:00:42.000 --> 00:00:55.000
The difference between hearing and listening can determine whether you succeed as a student, thrive in your career, or build strong personal relationships.

00:00:55.000 --> 00:01:10.000
That’s why this course matters. In this first unit, we’re laying the foundation for everything we’ll do.

00:01:10.000 --> 00:01:30.000
We’ll talk about hearing versus listening, the stages of listening, and how attention, perception, memory, and schemas work together.

00:01:30.000 --> 00:01:45.000
Let’s start with the most basic distinction: hearing versus listening.

00:01:45.000 --> 00:02:00.000
Hearing is passive. It’s when your ears detect sound waves without effort.

00:02:00.000 --> 00:02:15.000
Listening is active. It’s when you give attention to a message and begin making meaning from it.

00:02:15.000 --> 00:02:40.000
In a lecture, you might hear your professor’s words but remember nothing later—that’s hearing without listening.

00:02:40.000 --> 00:03:00.000
At work, listening means silencing distractions and confirming understanding.

00:03:00.000 --> 00:03:20.000
With friends, listening shows up when you ask questions and follow up later.

00:03:20.000 --> 00:03:35.000
Listening makes people feel valued. That difference matters.

00:03:35.000 --> 00:03:55.000
Listening involves three stages: receiving, understanding, and remembering.

00:03:55.000 --> 00:04:15.000
If attention breaks down at any stage, comprehension and memory suffer.

00:04:15.000 --> 00:04:35.000
Research shows that background noise increases cognitive load, reducing memory.

00:04:35.000 --> 00:04:55.000
Attention and memory are deeply connected.

00:04:55.000 --> 00:05:15.000
Divided attention weakens comprehension, while selective attention protects it.

00:05:15.000 --> 00:05:35.000
Managing distractions helps you listen more effectively in school, work, and relationships.

00:05:35.000 --> 00:05:55.000
Perception shapes listening, and schemas guide how we interpret messages.

00:05:55.000 --> 00:06:15.000
Schemas help us make sense of information quickly, but they can also cause misunderstandings.

00:06:15.000 --> 00:06:35.000
Cultural differences show how schemas influence perception.

00:06:35.000 --> 00:06:55.000
Listening strategies vary depending on expectations and experience.

00:06:55.000 --> 00:07:15.000
Memory determines whether listening sticks.

00:07:15.000 --> 00:07:35.000
Information enters short-term memory and must be actively encoded to reach long-term memory.

00:07:35.000 --> 00:07:55.000
Emotion and engagement strengthen memory.

00:07:55.000 --> 00:08:15.000
Listening improves academic performance, leadership, and relationships.

00:08:15.000 --> 00:08:35.000
Strong listening builds trust and reduces conflict.

00:08:35.000 --> 00:08:55.000
Hearing is passive. Listening is active.

00:08:55.000 --> 00:09:15.000
Attention, perception, schemas, and memory shape what we take away.

00:09:15.000 --> 00:09:35.000
Active listening strengthens comprehension, connection, and trust.

00:09:35.000 --> 00:09:55.000
For the next few days, notice when you are truly listening versus just hearing.

00:09:55.000 --> 00:10:15.000
This awareness is the foundation for the rest of the course.

00:10:15.000 --> 00:10:25.000
Thanks for tuning in. I can’t wait to see how you apply these ideas.