WEBVTT

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Hello and welcome to The Purpose Brief. I'm James

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Johnston and today we're asking a deceptively

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simple question. What on earth is ESG? Environmental,

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social and governance has become part of the

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language of business and investment and public

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policy, but it is also surrounded by jargon,

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misinformation and political pushback. People

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don't like change is something that I hear quite

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a lot and I think it's codswallop. Because change

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is happening all around us. What people don't

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like change being done to them. People feel like

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they haven't got a say in something or it's just

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been thrust upon them and they don't agree with

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the outcome. It is about giving people the bigger

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picture, not patronising folk. Essentially, you're

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constantly trying to sell an idea. And that idea

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needs to be flushed out. You need to be passionate

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about it because I think passion creates passion.

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If I'm going to be talking to you about something

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and I'm like, OK, yeah, green agenda is great.

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Like, you're not going to be bought in. I swing

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from one side to another between being really

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hopeful that things are going well and that we

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have enough passionate, knowledgeable people

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to be able to make a change. And then... It's

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usually after I've watched the news. Slight sense

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of despair. I'm hearing a lot around hope at

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the moment. And I'm hearing it all over the place.

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And I don't know whether that's my reticular

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activated system. Like, I've heard hope. And

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now it's like, I'm always hearing hope. Yeah,

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but I love it. I love it. And I think we should

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embrace it. If you don't have hope, how can you

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do anything? It's not just wishful thinking.

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It's taking that into action. There have been

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decades of debate. and endless flip -flopping

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around the impacts that humans are having on

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our environment. But the climate crisis is here

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right now in front of us. We live in a country

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which has been built for a climate that no longer

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exists. That is the stark conclusion of a recent

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climate change committee which says we must prepare

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for the extreme weather associated with at least

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two degrees of global warming by 2050. We have

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broached the planetary boundaries. We're already

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seeing what that could mean, more intense heat,

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drought, flooding, wildfires and growing pressure

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on our water, food, infrastructure and public

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services. And everybody is starting to notice

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it. This isn't simply an environmental issue.

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It's about people, places, leadership and whether

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organisations are prepared for the risks ahead.

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So is ESG still useful? And what does responsible

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business actually look like in practice? To help

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make sense of this, I'm joined by Justine MacArthur,

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an independent consultant who helps SMEs and

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not -for -profit organisations develop their

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people, culture and HR, and Dane Wadsworth from

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Jay -Z Flowers. The three of us met... earlier

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this year as part of a brilliant group of humans

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brought together through a programme at Hull

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University Business School. So together we explored

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how responsible businesses of all different sorts

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can improve productivity, resilience and sustainability.

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At its heart is a simple idea, doing good shouldn't

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be an optional extra or a charitable add -on,

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it should be part of the business model. And

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today we'll strip away the jargon, share some

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lived examples and explore how ESG can help organisations

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understand their impact, earn the trust of their

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consumers, their customers and contribute to

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prosperous places and thriving communities. Justine

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and Dane. Welcome. Thank you. Hello there. Tell

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me about your areas of work. What does ESG mean

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to you? So I'm going to start with purpose. When

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I decided to work for myself, I was quite clear

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in my mission, which it doesn't translate very

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easily, outwardly, I'll be honest, but is I want

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to help people to help people to help improve

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the world. So if I can help managers. be better

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managers, be better leaders, them as individuals

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and their teams can then go out and do great

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things that I can't do. I don't have the skills

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and capacity to do, but I can help enable them

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to be able to improve the world. So if it's environmental,

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you know, if they're conservation or they're

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working in sustainability, or if it's social,

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so, you know, like you're looking after, say,

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people who are marginalised, international social

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issues, social justice issues, and then governance,

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you know, it's not the sexy part of it, but it

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is the important part of it. that is what makes

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the business tick tell us about jc flowers your

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work there yeah so i've been at jc flowers for

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coming up to a year now and them as an organization

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jc flowers are they wanted to become front runners

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in sustainability they've been around since i

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believe sort of early 90s they're now part of

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the dutch flower group that has i think 25 percent

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global market share on flowers So only a small

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operation. But yeah, Jay -Z Flowers themselves

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tend to show a lot of stewardship within the

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DFG itself, not just from a human rights perspective,

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but also from a sustainability perspective for

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carbon, so the environmental side. And it's all

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about what we're trying to do at Jay -Z Flowers

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is... almost standardise the approach to make

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sure that we can compare apples to apples when

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it comes to other big players, sort of, you know,

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your apples, your Microsofts, etc. And linking

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back to purpose, I suppose, when I applied for

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university, I naively put whatever I want to

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do, I want to have an impact in terms of the

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world. And this is long before I had any visibility

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of sustainability, climate change, etc. And through

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a series of sales roles and then falling into

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sustainability i can now see that coming to fruition

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in terms of you know reducing carbon improving

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efficiencies and sort of trying to ensure that

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when we're communicating about sustainability

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it's not always a cost it can be an efficiency

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improvement and actually generate revenue so

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for me the purpose is saving the planet but pragmatically

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one step at a time as well as not having it cost

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the earth as well. We went on a bit of a journey

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with the course at Hull, a positive one, because

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we were immersed in sort of the theory and the

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science and the challenges, but then the practical

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applications. What are your takeaways from...

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From the course and what were your learnings?

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The course itself. I loved that the people who

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were running the course, the tutors that we had,

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we had a mixture of tutors for a start and that

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they all had, you know, relatable experience,

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either directly in industry or supporting industry.

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And that made it really relatable. The organisations

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that I'm supporting at the moment are in the

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smaller end of the spectrum. still again trying

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to make that relatable for them is a challenge

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just because of people can see from from health

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and safety like that social aspect of like looking

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after your people health and safety like we've

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got that in this country we we know that we people

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don't question health and safety so much and

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we're moving like HR and the way that we treat

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people with the benefits employment laws that's

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pretty ingrained as well. And I think it's just,

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it's like that we're on a tipping point. And

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I really felt that. And I think through things

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like the Carbon Literacy Project, so we're all

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carbon literate after that course, that is how

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we're going to sort of start moving that needle,

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I think, for the environmental side of things.

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And it was a real eye -opener, that and the planetary

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boundaries. For me, definitely opened my eyes

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up to more than just the environmental side.

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So my specialism was... more looking at carbon

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and for me I went in thinking okay I just want

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to get a qualification to prove my experience

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whereas the course opened my eyes up to more

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of the social and governance aspects and made

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me really appreciate the nuances within the governance

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of how an organisation can be structured and

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how that impacts senior management. middle management

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and then your you know sort of your operatives

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and that sort of thing so and also the communication

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side of how top to bottom and bottom to top communicate

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to each other and then communicate outwardly

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to the general public so that when it comes to

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things like recruitment etc why aren't you talking

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about your social social benefits because this

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is how great you're doing it's almost like we're

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scared to to say anything because We don't know

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whether it's going to make our competition think,

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oh, we'll do that as well. And then you're kind

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of blinkering yourself to not be able to recruit

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the talent that you want based on the inputs

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that you've had, the investments you've made

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with the social aspects that you've implemented.

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There's a really interesting thread that runs

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through a lot of that, the work and experience

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of those people that we talked to and worked

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with around leadership and how. A lot of this

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gets handed to doers who are really operationally

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delivering and then the lessons of leaders in

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that space because they need the doers to understand

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operationally. I suppose my view has always been

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that leaders have a lot on their plate in businesses

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and can probably do more in this space. Is there

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any kind of reflections more broadly from you

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about different organizations you've worked with

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and why this is? is landing now. So taking the

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first aspect of that about leadership and to

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make the change, I think, you know, it's kind

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of common knowledge that you have to have a tipping

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point of what percentage of people in any sort

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of situation can make it something normal. And

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I think that's what we're feeling the uptick

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at the moment of ESG becoming more normalised.

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It's coming into conversation and the aspects

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of ESG. So people might not be saying ESG, but

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they might be talking about the different areas

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of it. We're coming up to that and we haven't

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reached that tipping point yet. You know, I'm

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a firm believer in hope and we're all doing things

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to make this happen. Like there are individuals

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like us doing things to make that happen and

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things like having a podcast on this to demystify

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and is only ever going to help that. And the

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leadership within an organisation, the leaders,

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as in the people at the top in the hierarchical

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sense, if they're passionate about making that

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change, then they can use their influence throughout.

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But let's not forget, like people at any part

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in an organisation can make change in an organisation,

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you know, through their passion, through being

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able to educate people and removing barriers,

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removing these things that people think, oh,

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well, we can't do that because it's a huge challenge

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for people. But it is possible and I'm really

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hopeful. and you can give your honest view of

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this from an HR perspective, but people don't

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like change. I think that's a bit frail. One

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of the challenges really is how do you, and you

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might want to say something like Jay -Z and the

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work there, but how do you take people on a journey

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either up the kind of management scale or people

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who are operationally delivering on the ground?

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So it's interesting because people don't like

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change is something that I hear quite a lot.

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And I think it's codswallop, to be honest, because

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it's happening all the time. We're always changing.

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It's a good Yorkshire phrase. Good Yorkshire

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phrase. I was thinking, how am I going to say

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that? Yeah, codswallop. Because change is happening

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all around us. People don't like change being

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done to them. It's an agency, isn't it? Nuanced,

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isn't it? It's not change in general. I think

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it is when people feel like they haven't got

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a say in something or it's just been thrust upon

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them and they don't agree with the outcome. If

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they like the outcome, if it's like, oh, what

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we're going to do is we're now going to have

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a swimming pool in the office and you get an

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hour a day to go swimming, we'll pay you, then

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they will love that change. But yes, I think

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people... It is about communication, and Dane

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mentioned that, and you've touched upon it. It

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is about giving people the bigger picture, not

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patronising folk like people want to know. In

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terms of from a business perspective, when you're

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arguing the figures of savings, presumably that's

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half the battle. I sort of managed the way I

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approach the whole communication piece. So I

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think this is where my sales background helps

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me a little bit because. essentially you're constantly

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trying to sell an idea and that idea needs to

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be flushed out. You need to be passionate about

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it because I think passion creates passion. If

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I'm going to be talking to you about something

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and I'm like, okay, yeah, green agenda is great.

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Like you're not going to be bought in, but if

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you can bring some enthusiasm about it and have

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it be relatable and talk the person's language,

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not your own jargon, the whole point in this

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podcast. helps people get on that journey. And

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I tend to find that management like to talk numbers

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and savings. And luckily, in the carbon space,

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a lot of efficiencies are synergistic with carbon

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reduction. On the flip side, things like due

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diligence, human rights, remuneration, that sort

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of thing, tends to add additional costs. So it's

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trying to You have to pick your battles and then

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you have to give the overall long -term picture.

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Obviously, a lot of this is you invest now and

00:14:05.909 --> 00:14:07.690
you'll get the return investment in X amount

00:14:07.690 --> 00:14:11.710
of years. But yeah, in terms of the leadership

00:14:11.710 --> 00:14:14.269
and communication piece, it's very much you've

00:14:14.269 --> 00:14:16.870
got to tailor it and you've got to make sure

00:14:16.870 --> 00:14:20.210
that you use simple things like we were delivering

00:14:20.210 --> 00:14:22.509
some workshops or I've been delivering some workshops

00:14:22.509 --> 00:14:26.600
within the Newport site that we have. Straight

00:14:26.600 --> 00:14:29.320
away, I wasn't presenting to them. I was making

00:14:29.320 --> 00:14:30.980
it interactive. I was asking them questions.

00:14:31.019 --> 00:14:33.799
And if they participated, you get a chocolate

00:14:33.799 --> 00:14:35.960
thrown at you. But that's the thing, isn't it?

00:14:36.000 --> 00:14:38.820
It's sometimes you have to take it really simple,

00:14:38.960 --> 00:14:41.419
not just the content, but how you approach it

00:14:41.419 --> 00:14:44.559
as well. Is it easier when people see that the

00:14:44.559 --> 00:14:47.440
prime minister bans barbecues to stop wildfires

00:14:47.440 --> 00:14:49.919
when people can't get? And there's summer holiday

00:14:49.919 --> 00:14:53.399
because of wildfires in Europe. Do you think

00:14:53.399 --> 00:14:55.600
that helps in a way? Does it tip the balance?

00:14:55.820 --> 00:15:01.379
It depends on the individuals, really, because

00:15:01.379 --> 00:15:05.320
a lot of the political side is, it depends who

00:15:05.320 --> 00:15:06.740
you speak to in the office. Some people are really

00:15:06.740 --> 00:15:09.299
tuned into politics. Others are just like, I

00:15:09.299 --> 00:15:11.580
just like my family, my work. That's my bubble.

00:15:12.000 --> 00:15:15.679
When there's big legislative changes that impact.

00:15:16.539 --> 00:15:18.440
a person's work that's when they start to dive

00:15:18.440 --> 00:15:22.340
into a bit more of a political sphere i .e okay

00:15:22.340 --> 00:15:24.759
why is this happening what's the the reasoning

00:15:24.759 --> 00:15:27.100
behind it but i think things like that little

00:15:27.100 --> 00:15:30.879
steps to show that oh we can get quick wins and

00:15:30.879 --> 00:15:32.740
then you can use that yourself as an analogy

00:15:32.740 --> 00:15:36.240
for your own quick wins it's interesting i think

00:15:36.240 --> 00:15:39.600
with any topic People like to be right and they

00:15:39.600 --> 00:15:42.379
look for things that reinforce that they're right.

00:15:42.980 --> 00:15:46.580
So the company in this room, we believe that

00:15:46.580 --> 00:15:48.539
climate change is man -made. We believe that

00:15:48.539 --> 00:15:51.720
this summer that we're having, oh, it started

00:15:51.720 --> 00:15:54.059
in spring, didn't it? So I thought to some people,

00:15:54.100 --> 00:15:56.960
oh, it's an El Nino, isn't it? Yeah. Oh, well,

00:15:57.019 --> 00:15:59.139
it's nothing to do with climate change. Or yes,

00:15:59.399 --> 00:16:02.179
the earth's getting hotter, but it's natural.

00:16:02.279 --> 00:16:03.700
It's a natural occurrence. It's nothing to do

00:16:03.700 --> 00:16:07.759
with us. And sometimes you can forget that. there

00:16:07.759 --> 00:16:09.759
are because we surround ourselves with people

00:16:09.759 --> 00:16:12.019
who think like us and that's that's human nature

00:16:12.019 --> 00:16:15.899
so we are not in an echo chamber justine do not

00:16:15.899 --> 00:16:19.759
say that no i think there's something about different

00:16:19.759 --> 00:16:22.419
kind of siloed thinking that you've got to everybody's

00:16:22.419 --> 00:16:25.279
at different stages around this we can't you

00:16:25.279 --> 00:16:29.100
can't deny the facts and i think that in the

00:16:29.100 --> 00:16:30.840
work that we do with different organizations

00:16:30.840 --> 00:16:34.889
i can see that sort of division across you know

00:16:34.889 --> 00:16:37.490
working with trustees in a charity or an operational

00:16:37.490 --> 00:16:41.509
team versus you know a leadership team you see

00:16:41.509 --> 00:16:44.690
there are different points and that's uh yeah

00:16:44.690 --> 00:16:47.409
that misinformation part around it can create

00:16:47.409 --> 00:16:50.149
kind of extremes around the views it certainly

00:16:50.149 --> 00:16:52.730
can yeah and that's that's that's where a lot

00:16:52.730 --> 00:16:55.809
of tension comes from in in organizations and

00:16:55.809 --> 00:16:57.629
particularly around this which i suppose if you

00:16:57.629 --> 00:16:59.049
think about what's happening in the states where

00:16:59.049 --> 00:17:02.350
there's a rollback on asg We're in a space at

00:17:02.350 --> 00:17:05.569
the moment in the UK where we're sort of pushing

00:17:05.569 --> 00:17:08.529
forward. But there's a lot that depends on the

00:17:08.529 --> 00:17:11.730
decisions that get made at the top. Shall we

00:17:11.730 --> 00:17:16.069
look at the E, S and G separately? I'm not sure,

00:17:16.150 --> 00:17:20.069
but we'll meander around on this sort of topic.

00:17:20.289 --> 00:17:23.690
Tell me about, you know, we've got... Orcas coming

00:17:23.690 --> 00:17:27.789
to Scarborough, climate change. We've got vineyards

00:17:27.789 --> 00:17:30.529
in Yorkshire. So climate change has some benefits.

00:17:31.210 --> 00:17:34.789
But that aside, what are your thoughts about

00:17:34.789 --> 00:17:38.269
how you're working on this? And I'm particularly

00:17:38.269 --> 00:17:41.230
looking at you, Dane, you're really in the thick

00:17:41.230 --> 00:17:43.950
of it in the work that you do because you are

00:17:43.950 --> 00:17:45.910
importing things that grow. You're importing

00:17:45.910 --> 00:17:48.349
plants. You are distributing them. Tell me about

00:17:48.349 --> 00:17:51.269
that because it's quite a phenomenal story about

00:17:51.269 --> 00:17:56.710
that company. Yeah, so for us, the carbon question

00:17:56.710 --> 00:17:59.069
or the E, should I say the environmental question,

00:17:59.309 --> 00:18:04.650
is really hot topic for our MD because she wants

00:18:04.650 --> 00:18:07.869
to be able to make sourcing decisions based on

00:18:07.869 --> 00:18:12.170
not just cost, not just availability, but also

00:18:12.170 --> 00:18:15.349
environmental. environmental impact as well so

00:18:15.349 --> 00:18:19.549
one of the quantifiers is the carbon number so

00:18:19.549 --> 00:18:21.869
what we've done is we've included within our

00:18:21.869 --> 00:18:24.009
scope of our assessment transport and distribution

00:18:24.009 --> 00:18:27.529
as well as purchase goods and services now the

00:18:27.529 --> 00:18:29.230
transport and distribution side basically looks

00:18:29.230 --> 00:18:33.170
at each product we have by country of origin

00:18:33.170 --> 00:18:36.230
and how we source it do we source it by air freight

00:18:36.230 --> 00:18:40.759
or is it by sea freight and so we use defra or

00:18:40.759 --> 00:18:44.339
desnes i think is now emission factors and the

00:18:44.339 --> 00:18:47.859
air emissions or air freight emissions are significantly

00:18:47.859 --> 00:18:50.599
higher than sea emissions so you'd think i'm

00:18:50.599 --> 00:18:52.779
going to opt for c but there's a little bit more

00:18:52.779 --> 00:18:55.339
nuance because i found out through you know just

00:18:55.339 --> 00:18:58.420
asking people on the shop floor the technical

00:18:58.420 --> 00:19:02.119
and quality team the um the production team could

00:19:02.119 --> 00:19:05.019
we just transition straight blankets to sea freight

00:19:05.019 --> 00:19:07.200
and they're like well we have to purchase more

00:19:07.200 --> 00:19:10.599
volume because there's a higher percentage of

00:19:10.599 --> 00:19:14.640
waste so it's like okay so i now have to balance

00:19:14.640 --> 00:19:18.880
an increase in cost and output for extra volume

00:19:18.880 --> 00:19:21.519
but we're saving a bit on the sea freight but

00:19:21.519 --> 00:19:25.119
obviously as well you've got straits being closed

00:19:25.119 --> 00:19:28.220
here there and everywhere so routes aren't as

00:19:28.220 --> 00:19:31.980
direct as they once were so there's a geopolitics

00:19:31.980 --> 00:19:35.569
side there's a an actual product element as well.

00:19:35.710 --> 00:19:38.869
So I think that the whole point for me for the

00:19:38.869 --> 00:19:41.690
environmental side, particularly carbon, is asking

00:19:41.690 --> 00:19:45.369
questions and understanding how everything knits

00:19:45.369 --> 00:19:48.690
together and trying to find a pragmatic approach

00:19:48.690 --> 00:19:52.910
and to be able to have plan B's and C's as well

00:19:52.910 --> 00:19:56.910
as your option A for each decision that you make.

00:19:57.049 --> 00:19:58.589
Obviously, you don't want to bombard people with

00:19:58.589 --> 00:20:00.190
options or else it's just like, I don't know

00:20:00.190 --> 00:20:03.339
what to choose. But I think that... approach

00:20:03.339 --> 00:20:07.400
that jz flowers has taken is i think it's it's

00:20:07.400 --> 00:20:10.940
at least sector leading because it's giving individuals

00:20:10.940 --> 00:20:14.259
the buying team the the know -how to be able

00:20:14.259 --> 00:20:19.960
to leverage certain growers and certain producers

00:20:19.960 --> 00:20:24.519
where we source from how much it costs and how

00:20:24.519 --> 00:20:27.799
it's getting to us so that for us is is a key

00:20:27.799 --> 00:20:31.160
metric and your business is is often around fair

00:20:31.160 --> 00:20:34.420
trade agreements as well. Yes, absolutely. And

00:20:34.420 --> 00:20:38.319
that's another thing, traceability. We have to

00:20:38.319 --> 00:20:42.400
basically do both internal audits and have external

00:20:42.400 --> 00:20:45.559
audits on the fair trade remuneration. So where

00:20:45.559 --> 00:20:47.940
does that money actually go? Because our customers

00:20:47.940 --> 00:20:51.119
are very... They pay a premium, essentially,

00:20:51.359 --> 00:20:55.059
as does the end consumer. So they want to see

00:20:55.059 --> 00:20:57.039
that that money is going towards something that

00:20:57.039 --> 00:21:00.460
has... real value. And it's not just going into,

00:21:00.559 --> 00:21:03.359
say, shareholders' pockets, etc. There's a real

00:21:03.359 --> 00:21:07.680
push for traceability of virtually every single

00:21:07.680 --> 00:21:09.539
stem from every single country. And we source

00:21:09.539 --> 00:21:12.420
from the likes of India, Ethiopia, right the

00:21:12.420 --> 00:21:17.819
way to Portugal. And it must be 1 ,600 plus different

00:21:17.819 --> 00:21:21.500
growers, over a billion stems a year. From 1

00:21:21.500 --> 00:21:23.480
,600 growers, that traceability is going to be

00:21:23.480 --> 00:21:27.000
really difficult. But somehow, some way, we find

00:21:27.000 --> 00:21:30.640
that ability, which is, I think, when it came

00:21:30.640 --> 00:21:32.819
into the organisation, I was like, this is a

00:21:32.819 --> 00:21:34.640
well -knit together thing. This gives me that

00:21:34.640 --> 00:21:37.619
context and springboard to be able to map all

00:21:37.619 --> 00:21:40.960
the things on top of it. Do you see that there's

00:21:40.960 --> 00:21:43.500
going to be a change in the kind of flowers available

00:21:43.500 --> 00:21:47.920
because of the changing climate across the globe

00:21:47.920 --> 00:21:51.839
and just that? Growing certain breeds are going

00:21:51.839 --> 00:21:54.519
to be really hard to do and impossible from a

00:21:54.519 --> 00:21:57.480
carbon footprint. Absolutely. So not just from

00:21:57.480 --> 00:21:59.299
a carbon perspective. So we've found that, you

00:21:59.299 --> 00:22:03.000
know, the, I think we call it the greenery. So

00:22:03.000 --> 00:22:05.099
you know how you have like bunches of flowers

00:22:05.099 --> 00:22:07.539
and there's like, I think we call it pistache.

00:22:07.740 --> 00:22:10.559
It's sourced from Spain and it's basically how

00:22:10.559 --> 00:22:13.400
it's sourced is people that live in a local area

00:22:13.400 --> 00:22:17.059
just go wild harvesting. and then sell that to

00:22:17.059 --> 00:22:19.420
a local distributor and they give them money.

00:22:19.900 --> 00:22:22.839
Recently, there's been legislation change where

00:22:22.839 --> 00:22:25.900
all of those people that are cutting back the

00:22:25.900 --> 00:22:31.019
wild harvest, they have to have a license. And

00:22:31.019 --> 00:22:33.039
these people that are doing the harvesting are

00:22:33.039 --> 00:22:36.319
living from day to day. So there's been massive

00:22:36.319 --> 00:22:40.579
pushback and then an increase in cost of sourcing.

00:22:41.000 --> 00:22:43.779
wild harvest passage which is like say that green

00:22:43.779 --> 00:22:46.940
that adds to your bunches so that availability

00:22:46.940 --> 00:22:51.539
suddenly squeezed because everyone was like oh

00:22:51.539 --> 00:22:55.039
i don't want to have this extra cost and it's

00:22:55.039 --> 00:22:58.940
a massive up taking chain making everything more

00:22:58.940 --> 00:23:02.079
traceable because and as i say and like you mentioned

00:23:02.079 --> 00:23:05.740
about the availability of flowers We are looking

00:23:05.740 --> 00:23:07.960
at, or at least some of the growers that we work

00:23:07.960 --> 00:23:11.619
with, are looking at hybridising certain traits

00:23:11.619 --> 00:23:15.759
within different flowers so that they can withstand

00:23:15.759 --> 00:23:19.099
sea freight better. So looking at that wastage

00:23:19.099 --> 00:23:21.440
figure again, it all sort of loops back into,

00:23:21.640 --> 00:23:25.079
but yeah. And that's a really good example of

00:23:25.079 --> 00:23:29.839
when someone's rushing to the shop, to Sainsbury's

00:23:29.839 --> 00:23:33.970
or wherever, to get grandma's carnations. for

00:23:33.970 --> 00:23:37.089
Mother's Day, that there's a whole supply chain

00:23:37.089 --> 00:23:38.849
of things. There's a journey that it's taken.

00:23:38.849 --> 00:23:40.890
Yeah, there's a journey, yeah. And it's been

00:23:40.890 --> 00:23:43.690
aware, isn't it, as a consumer on that. Yeah,

00:23:43.750 --> 00:23:47.410
I'm surprised to hear that even in the UK we're

00:23:47.410 --> 00:23:51.349
getting stems from India. Yep, roses particularly.

00:23:51.809 --> 00:23:56.210
Yeah, interesting. Yeah, the English rose, not

00:23:56.210 --> 00:24:01.029
so English. I mean, volumes are just there, but

00:24:01.029 --> 00:24:05.480
the thing that... India have and Kenya and Ethiopia,

00:24:05.519 --> 00:24:10.220
they have so much land that they can have these

00:24:10.220 --> 00:24:14.299
huge monoculture farms that they are able to

00:24:14.299 --> 00:24:19.880
grow at such scale. I mean, you say the word

00:24:19.880 --> 00:24:21.539
monoculture and straight away you're like, oh,

00:24:21.559 --> 00:24:23.039
well, that's not a good idea, is it? Exactly,

00:24:23.039 --> 00:24:26.319
exactly. Do you want to unpack that a little

00:24:26.319 --> 00:24:29.039
bit? Well, do you know, actually, I was just

00:24:29.039 --> 00:24:33.869
reading. that globally since the 70s, like biodiversity

00:24:33.869 --> 00:24:37.869
has gone down approximately 73 % since the 70s.

00:24:38.230 --> 00:24:41.829
That's a huge amount. You know, there's a lot

00:24:41.829 --> 00:24:44.309
of people on the planet to feed. There's a lot

00:24:44.309 --> 00:24:47.289
of people who, you know, buy roses and other

00:24:47.289 --> 00:24:49.690
products and things that we, especially in the

00:24:49.690 --> 00:24:52.509
global north, sort of take for granted that we

00:24:52.509 --> 00:24:55.269
can just get something seasonally. It's not seasonal

00:24:55.269 --> 00:24:57.559
anymore. Any time of year. and we can just buy

00:24:57.559 --> 00:24:59.859
it from a supermarket. That's had a big impact

00:24:59.859 --> 00:25:03.059
on the rest of the world, you know, our expectations

00:25:03.059 --> 00:25:06.779
on things. We want it now. I know, I know. And

00:25:06.779 --> 00:25:11.940
I'm such a tinker for that too. Thank you. It's

00:25:11.940 --> 00:25:13.599
quite nice to see things like there are some,

00:25:13.720 --> 00:25:16.579
particularly around these parts in East and North

00:25:16.579 --> 00:25:19.220
Yorkshire, around kind of flat farmers who are

00:25:19.220 --> 00:25:22.200
growing wildflowers and selling them and creating

00:25:22.200 --> 00:25:24.720
a kind of visitor destination. So there's a bit

00:25:24.720 --> 00:25:28.720
of a shift around. locally sourced I think that's

00:25:28.720 --> 00:25:31.400
really interesting I picked up a fact which you

00:25:31.400 --> 00:25:34.000
might not have agreed with but around the kind

00:25:34.000 --> 00:25:36.599
of daffodil sort of industry and I think that

00:25:36.599 --> 00:25:41.019
was my take on the supply chain behind that and

00:25:41.019 --> 00:25:43.839
how that's grown over you know British sourced

00:25:43.839 --> 00:25:46.460
daffodils and how do we do that because we want

00:25:46.460 --> 00:25:49.599
them at a certain point in february march and

00:25:49.599 --> 00:25:51.680
there's a whole sort of thing there about consumer

00:25:51.680 --> 00:25:54.619
demand and how that marries with the seasons

00:25:54.619 --> 00:25:57.940
i mean deaths i've recently been on a call with

00:25:57.940 --> 00:26:01.259
um a colleague that is she daffodils is like

00:26:01.259 --> 00:26:03.779
her thing and we were basically looking at a

00:26:03.779 --> 00:26:06.660
nice call exactly exactly we were looking at

00:26:06.660 --> 00:26:09.380
traceability so we were just tinkering with our

00:26:09.380 --> 00:26:12.359
transport and distribution data looking at the

00:26:12.359 --> 00:26:16.130
sourcing distances and she said Oh, what year

00:26:16.130 --> 00:26:18.450
are you looking at? Oh, we're doing reporting

00:26:18.450 --> 00:26:22.009
year 2025. So she was like, oh, 24, 25 season.

00:26:22.369 --> 00:26:25.349
We were like, yes. And she was like, oh, yeah,

00:26:25.390 --> 00:26:28.009
that's when we were good with DAFs. So I'm like,

00:26:28.130 --> 00:26:31.170
what do you mean? So she was like, next year,

00:26:31.250 --> 00:26:34.069
as in your next reporting year, DAF deals just

00:26:34.069 --> 00:26:36.369
dropped off the planet because we were too wet

00:26:36.369 --> 00:26:39.130
in winter. And then this summer is just absolutely,

00:26:39.269 --> 00:26:43.509
they need about three seasons to get a strong

00:26:43.509 --> 00:26:47.549
culture. and that's just not... So if you want

00:26:47.549 --> 00:26:51.289
daffodils, get them now because they're not going

00:26:51.289 --> 00:26:55.109
to be as available next year. Let's not start

00:26:55.109 --> 00:26:58.569
panic buying. Yeah. Sorry, sorry. Plant your

00:26:58.569 --> 00:27:01.269
own. Yeah, exactly, exactly. Plant your own.

00:27:01.390 --> 00:27:03.369
There's only takes on that because this thing

00:27:03.369 --> 00:27:05.990
about climate resilience, which is a term that's

00:27:05.990 --> 00:27:09.869
come in a lot more recently, nature resilience,

00:27:09.930 --> 00:27:14.000
should I say, but, you know, the role of... biodiversity

00:27:14.000 --> 00:27:17.599
for a business like you it's it's about the place

00:27:17.599 --> 00:27:20.140
isn't it and it's the same for things like farmers

00:27:20.140 --> 00:27:24.839
big processing engineering related businesses

00:27:24.839 --> 00:27:28.359
there's a knock -on effect on on kind of water

00:27:28.359 --> 00:27:31.740
catchment all that that kind of thing how do

00:27:31.740 --> 00:27:36.519
you see that as a way to build that buy -in organization

00:27:36.519 --> 00:27:39.619
should be thinking about we do this this is our

00:27:39.619 --> 00:27:41.599
business and actually that will have a knock

00:27:41.599 --> 00:27:44.740
-on effect. I often think haulage and logistics

00:27:44.740 --> 00:27:47.220
are really interesting. I know there's some innovative

00:27:47.220 --> 00:27:49.200
work in that space with different companies like

00:27:49.200 --> 00:27:56.619
Clipper. For us, biodiversity hits home and abroad.

00:27:57.019 --> 00:28:02.240
So when we are at our sites, if we want to expand

00:28:02.240 --> 00:28:04.940
or build upon the current site that we have,

00:28:05.140 --> 00:28:10.259
we have to basically ensure that we meet... biodiversity

00:28:10.259 --> 00:28:14.019
net gain requirements which is plus 10 each council

00:28:14.019 --> 00:28:17.480
may add an extra two percent or whatever but

00:28:17.480 --> 00:28:20.700
essentially for our local operations we have

00:28:20.700 --> 00:28:23.359
to increase biodiversity through whether it's

00:28:23.359 --> 00:28:27.180
um how we discharge our our flower food and water

00:28:27.180 --> 00:28:32.259
or replanting rewilding etc but we're trying

00:28:32.259 --> 00:28:35.299
to get a grasp of that specifically in 2027 whereby

00:28:35.299 --> 00:28:38.960
we're doing something called a supply chain biodiversity

00:28:38.960 --> 00:28:42.420
footprint which is essentially looking at it

00:28:42.420 --> 00:28:45.220
uses a very crude metric on spend but it also

00:28:45.220 --> 00:28:49.160
looks at your country of origin and the impact

00:28:49.160 --> 00:28:53.240
that has per what product you're sourcing and

00:28:53.240 --> 00:28:57.029
then we can give metrics on that and add that

00:28:57.029 --> 00:28:59.490
as another variable when it comes to sourcing

00:28:59.490 --> 00:29:03.049
decisions and use it as a way to not go, we're

00:29:03.049 --> 00:29:04.309
not going to buy from you, but we'll buy from

00:29:04.309 --> 00:29:08.250
you, but to help steer the reds into the ambers

00:29:08.250 --> 00:29:10.970
or the ambers into the greens. So I think these

00:29:10.970 --> 00:29:14.309
metrics, we don't want to use them as exclusivity,

00:29:14.390 --> 00:29:17.109
but we do want to use them as something that

00:29:17.109 --> 00:29:19.309
can help guide them into the right direction.

00:29:19.849 --> 00:29:22.210
Yeah, and it's interesting that influence from

00:29:22.210 --> 00:29:24.990
a large organisation along your supply chain,

00:29:25.190 --> 00:29:28.210
because that's similar to like with carbon counting

00:29:28.210 --> 00:29:32.630
in that it's that influencing through either

00:29:32.630 --> 00:29:36.329
end of your supply chain, isn't it? That asking

00:29:36.329 --> 00:29:38.650
that question and keep asking those questions.

00:29:38.789 --> 00:29:42.210
And again, it's kind of like normalising. You've

00:29:42.210 --> 00:29:44.309
got to keep track of this. You've got to be able

00:29:44.309 --> 00:29:48.250
to be prepared if you can't. give a robust answer

00:29:48.250 --> 00:29:51.250
that you might lose our business absolutely yeah

00:29:51.250 --> 00:29:54.650
let's move on to the social perspective of this

00:29:54.650 --> 00:29:57.250
and there's a big thing about social value at

00:29:57.250 --> 00:29:59.630
the moment with again announcements from the

00:29:59.630 --> 00:30:02.490
government building that sort of skills side

00:30:02.490 --> 00:30:06.049
into contracts public procurement but there's

00:30:06.049 --> 00:30:09.509
also a big part here about being diverse as a

00:30:10.190 --> 00:30:13.849
As an organisation, I started off life in a university

00:30:13.849 --> 00:30:15.950
background, so I always think we were very good

00:30:15.950 --> 00:30:18.630
in that sector around that. James, obviously

00:30:18.630 --> 00:30:20.950
you work in the charity sector and the third

00:30:20.950 --> 00:30:23.750
sector as well. But yeah, I've been having quite

00:30:23.750 --> 00:30:27.130
a few conversations recently with founders and

00:30:27.130 --> 00:30:29.750
CEOs of charities about what social value means

00:30:29.750 --> 00:30:34.640
to them and what they... When they're talking

00:30:34.640 --> 00:30:37.440
to funders, what do funders mean? And do those

00:30:37.440 --> 00:30:42.180
two things align? And sometimes they don't. So,

00:30:42.200 --> 00:30:47.700
yeah, talking to a CEO of a local charity, CIC,

00:30:47.839 --> 00:30:51.460
sorry, the funders want to know the direct impact

00:30:51.460 --> 00:30:55.470
of what that pound per person helped. For them,

00:30:55.470 --> 00:30:57.869
they want to be able to do maintenance on their

00:30:57.869 --> 00:30:59.829
properties and they want to be able to. So they're

00:30:59.829 --> 00:31:02.730
like, we really want, so unrestricted funding

00:31:02.730 --> 00:31:07.029
is like a godsend, obviously. And I think that's

00:31:07.029 --> 00:31:10.009
any organisation, that unrestricted funding.

00:31:10.109 --> 00:31:12.630
But particularly because there are some things

00:31:12.630 --> 00:31:14.690
that they know that they could do to their properties

00:31:14.690 --> 00:31:19.289
that they use that would reduce their impact

00:31:19.289 --> 00:31:22.109
on the environment. You know, they could get

00:31:22.109 --> 00:31:24.910
better insulation. They could swap out something

00:31:24.910 --> 00:31:28.789
as simple as swapping out light bulbs. But because

00:31:28.789 --> 00:31:31.150
of the way that the funding is and they have

00:31:31.150 --> 00:31:34.809
to say exactly what that money went to and how

00:31:34.809 --> 00:31:38.009
many people they helped, they can't demonstrate

00:31:38.009 --> 00:31:43.170
that with doing wider environmental -based initiatives.

00:31:43.529 --> 00:31:45.529
And that got me really thinking because we're

00:31:45.529 --> 00:31:47.869
thinking, well, I hadn't even considered that.

00:31:47.990 --> 00:31:51.849
That organisation's already... niche but they're

00:31:51.849 --> 00:31:54.589
being they can't look a bit further on because

00:31:54.589 --> 00:31:57.630
it's not in their charitable aims but yeah there's

00:31:57.630 --> 00:32:01.930
i mean and and social value is obviously there

00:32:01.930 --> 00:32:04.690
is a definition but actually when you talk to

00:32:04.690 --> 00:32:06.730
people and you say social value that's a really

00:32:06.730 --> 00:32:09.730
subjective area for people because they they

00:32:09.730 --> 00:32:12.210
they have a an idea of their own in their own

00:32:12.210 --> 00:32:15.410
mind about what that is um not necessarily like

00:32:15.410 --> 00:32:19.200
with the procurement side of things um where

00:32:19.200 --> 00:32:23.200
it's very distinct questions like eight ten questions

00:32:23.200 --> 00:32:26.779
this kpi this metric is yeah yeah but when you

00:32:26.779 --> 00:32:29.599
talk to we've talked to people who aren't in

00:32:29.599 --> 00:32:31.700
that kind of role and in that industry they're

00:32:31.700 --> 00:32:34.819
like oh well actually yeah it is we had this

00:32:34.819 --> 00:32:37.900
amount of headcount at our event and it's more

00:32:37.900 --> 00:32:40.480
than last year but we didn't spend as much as

00:32:40.480 --> 00:32:42.720
last year or we spent similar to last year you

00:32:42.720 --> 00:32:46.490
know so that's that's how People kind of see

00:32:46.490 --> 00:32:50.809
it in that respect. Reporting can be a big challenge

00:32:50.809 --> 00:32:54.950
for a small organisation. I totally agree with

00:32:54.950 --> 00:32:56.990
what you're saying. I'm hearing the same thing,

00:32:57.069 --> 00:33:01.289
that funders, particularly big funders, are being

00:33:01.289 --> 00:33:04.869
really restrictive around the make -up of boards

00:33:04.869 --> 00:33:08.190
for a governance board. They want to see that

00:33:08.190 --> 00:33:10.809
kind of impact down the supply chain. But often

00:33:10.809 --> 00:33:12.859
a lot of this, as you know, comes... back to

00:33:12.859 --> 00:33:16.099
how do I measure this? This came up a lot in

00:33:16.099 --> 00:33:18.559
the work that we've done. How do we measure this

00:33:18.559 --> 00:33:20.359
in the different things, whether I'm running

00:33:20.359 --> 00:33:24.859
a broadband provider or a manufacturer? How do

00:33:24.859 --> 00:33:27.519
you measure all this stuff? There's metrics within

00:33:27.519 --> 00:33:33.759
metrics, I guess. How my work's assessed is in

00:33:33.759 --> 00:33:37.319
terms of the reporting. is for instance the workshops

00:33:37.319 --> 00:33:40.200
that i recently did so i did departmental workshops

00:33:40.200 --> 00:33:44.539
so for each department i did um basically a knowledge

00:33:44.539 --> 00:33:48.279
checker quiz at the start and it was right no

00:33:48.279 --> 00:33:51.440
laptops no phones fill this in i'll give you

00:33:51.440 --> 00:33:53.440
your score and then after you'll repeat the same

00:33:53.440 --> 00:33:56.819
thing but all the answers they are within this

00:33:56.819 --> 00:34:00.720
presentation or this this workshop and i had

00:34:00.720 --> 00:34:03.779
an average score of 7 .6 Across the board for

00:34:03.779 --> 00:34:07.180
the pre -session quiz, the post -session quiz,

00:34:07.339 --> 00:34:11.500
12 .7. So I saw that straightaway an uptick in

00:34:11.500 --> 00:34:14.860
terms of knowledge building. But from more of

00:34:14.860 --> 00:34:20.820
a CSR and CSRD perspective, the reporting element

00:34:20.820 --> 00:34:25.340
is really crucial and it can be a little bit

00:34:25.340 --> 00:34:29.059
gung -ho. So what I did was I used two international

00:34:29.059 --> 00:34:31.909
standards without getting too technical. greenhouse

00:34:31.909 --> 00:34:36.030
gas protocol and an iso 14064 standard merge

00:34:36.030 --> 00:34:38.929
those two together so that the people that understand

00:34:38.929 --> 00:34:42.489
a little bit of sustainability so the greenhouse

00:34:42.489 --> 00:34:45.949
gases scope one two three they could also have

00:34:45.949 --> 00:34:50.429
that mapped onto a standard that is within quality

00:34:51.809 --> 00:34:55.210
security and technical so that they can see that

00:34:55.210 --> 00:34:58.170
it has a set out structure, set out methodology,

00:34:58.329 --> 00:35:02.010
and it's clear, complete and transparent. My

00:35:02.010 --> 00:35:05.070
biggest bugbear for reporting is, look how great

00:35:05.070 --> 00:35:07.889
we are. And there's no bad bits. Whereas with

00:35:07.889 --> 00:35:11.010
the report that I've put together is it's transparent.

00:35:11.230 --> 00:35:14.150
It is. We know that this isn't the best data

00:35:14.150 --> 00:35:15.949
set in the world. And this is how we're going

00:35:15.949 --> 00:35:18.309
to improve moving forward. So it's warts and

00:35:18.309 --> 00:35:22.670
all. In terms of a reportability perspective,

00:35:22.969 --> 00:35:25.869
I think if you can standardise the approach and

00:35:25.869 --> 00:35:29.590
also justify it with complete and accurate data,

00:35:29.809 --> 00:35:32.769
that's how you can quantify. And presumably you

00:35:32.769 --> 00:35:35.769
will need to have those allies across the organisation

00:35:35.769 --> 00:35:37.269
that are going to give you the data because the

00:35:37.269 --> 00:35:39.570
data will be all over the shop or not even there.

00:35:39.920 --> 00:35:42.659
And one of the things that I really wanted to

00:35:42.659 --> 00:35:45.539
pick up on in this podcast was there are so many

00:35:45.539 --> 00:35:49.139
advertisements out there. Because I'm in sustainability,

00:35:49.420 --> 00:35:51.239
my LinkedIn is, it's just got sustainability

00:35:51.239 --> 00:35:52.900
plastered all over it. I'm connected to every

00:35:52.900 --> 00:35:54.900
single sustainability person ever. You were a

00:35:54.900 --> 00:35:59.920
hub. Constantly marketed to, don't ever have

00:35:59.920 --> 00:36:02.760
to ask about sustainability data again. Have

00:36:02.760 --> 00:36:06.219
AI do it. I think we're missing a trick with

00:36:06.219 --> 00:36:12.460
that is. Asking the question makes you understand

00:36:12.460 --> 00:36:15.179
a person, understand what their drivers are,

00:36:15.260 --> 00:36:17.739
but also helps you interrogate the answers that

00:36:17.739 --> 00:36:21.320
they give and can give you insight into what

00:36:21.320 --> 00:36:24.420
can be practical steps for reduction as well

00:36:24.420 --> 00:36:28.460
as how can I help this person sell their idea

00:36:28.460 --> 00:36:33.989
to management. So if you get AI to do it, it's

00:36:33.989 --> 00:36:35.949
sort of faceless, nameless, and it's just numbers

00:36:35.949 --> 00:36:38.190
at the end of the day. Humans are good, then.

00:36:38.630 --> 00:36:44.309
Yeah. That's good to hear, reassuring. But I

00:36:44.309 --> 00:36:46.190
think a lot of it's about relationships, isn't

00:36:46.190 --> 00:36:48.389
it? And that kind of goes back into the social

00:36:48.389 --> 00:36:51.590
side of things, about how you embed this in organisations.

00:36:52.449 --> 00:36:56.309
Yeah. And so, like, if you look at the HR...

00:36:56.940 --> 00:36:59.780
What is now modern HR and where it used to be

00:36:59.780 --> 00:37:02.159
as personnel, where it was just literally doing

00:37:02.159 --> 00:37:05.239
the payroll and a couple of very transactional

00:37:05.239 --> 00:37:08.400
things, you know, back in the 50s and 60s and

00:37:08.400 --> 00:37:12.460
its transition over the years to become businesses,

00:37:12.639 --> 00:37:15.199
all businesses have, large organisations have

00:37:15.199 --> 00:37:19.920
a HR officer or an equivalent of that. And the,

00:37:20.079 --> 00:37:23.340
you know, the responsibilities are now... with

00:37:23.340 --> 00:37:25.780
managers to do some of the things that maybe

00:37:25.780 --> 00:37:29.139
30 years ago was you'd send somebody off to HR

00:37:29.139 --> 00:37:30.619
because they were poorly or they had a performance

00:37:30.619 --> 00:37:34.300
issue well we're realizing those relationships

00:37:34.300 --> 00:37:37.260
should be with the people who are closest to

00:37:37.260 --> 00:37:39.539
them so the manager should be having that chat

00:37:39.539 --> 00:37:42.320
and say oh you've been poorly are you okay and

00:37:42.320 --> 00:37:46.320
then that it hits a compliance tick because you

00:37:46.320 --> 00:37:48.019
may be getting a return to work conversation

00:37:48.019 --> 00:37:50.860
you may be getting a self -certification form

00:37:50.860 --> 00:37:52.800
out of somebody so that's the compliance side

00:37:52.800 --> 00:37:55.679
of things but it's also that actually are you

00:37:55.679 --> 00:37:58.780
okay should you be back at work it's a what what

00:37:58.780 --> 00:38:00.880
happened like is there anything i can do to help

00:38:00.880 --> 00:38:05.460
and they don't have to be separate things and

00:38:05.460 --> 00:38:07.360
and i think that's that's what dane's saying

00:38:07.360 --> 00:38:10.000
as well about that communication yes you might

00:38:10.000 --> 00:38:12.300
be in your in your world you might be looking

00:38:12.300 --> 00:38:15.570
for data and figures and But in other worlds,

00:38:15.769 --> 00:38:18.369
you know, those relationships are there and I

00:38:18.369 --> 00:38:20.550
see that's what sustainability is doing as an

00:38:20.550 --> 00:38:22.389
industry, is it's moved from just a compliance,

00:38:22.670 --> 00:38:24.429
I'm going to build a spreadsheet and I'm going

00:38:24.429 --> 00:38:27.210
to give you some facts and figures into this

00:38:27.210 --> 00:38:30.030
integrated part of a business. But if you're

00:38:30.030 --> 00:38:32.730
looking at like a company, I think it's 99 %

00:38:32.730 --> 00:38:36.570
of organisations in the UK are SMEs and then

00:38:36.570 --> 00:38:40.099
you've got... Out of those 99%, 80 % of those

00:38:40.099 --> 00:38:43.579
have got less than 50 employees. So to me, my

00:38:43.579 --> 00:38:47.019
passion is with these folks, these smaller organisations

00:38:47.019 --> 00:38:52.280
and how they get the data because they don't

00:38:52.280 --> 00:38:55.639
have to do relations across functional stuff

00:38:55.639 --> 00:39:00.239
because there is... It's a small organisation.

00:39:00.739 --> 00:39:03.119
It's in some ways easier to make a difference.

00:39:03.460 --> 00:39:06.800
Yeah, it can be. Just a resource and maybe knowledge

00:39:06.800 --> 00:39:09.780
issue, isn't it? Yeah, but again, they've got

00:39:09.780 --> 00:39:11.739
so many different demands on them as well as

00:39:11.739 --> 00:39:14.539
the carbon counting. So, you know, obviously

00:39:14.539 --> 00:39:18.039
employment law is constantly changing and rightly

00:39:18.039 --> 00:39:21.010
so want to be. creating more diversity, that

00:39:21.010 --> 00:39:24.510
EDI aspect within organisations. But it's upskilling

00:39:24.510 --> 00:39:27.530
the people to know that and to know where they

00:39:27.530 --> 00:39:29.309
stand with the law as well. So, like, sexual

00:39:29.309 --> 00:39:31.929
harassment has just... The laws in there are

00:39:31.929 --> 00:39:35.050
becoming so much more stricter about, you know,

00:39:35.070 --> 00:39:39.090
taking reasonable actions to prevent sexual harassment.

00:39:39.190 --> 00:39:41.969
And these are all things that managing directors

00:39:41.969 --> 00:39:45.449
and owners, founders of small businesses, just

00:39:45.449 --> 00:39:49.840
like, well, what does that mean? So... In each

00:39:49.840 --> 00:39:52.699
area of ESG, we could do a separate podcast on

00:39:52.699 --> 00:39:55.860
it. Yeah, no, that dawned on me actually when

00:39:55.860 --> 00:39:59.480
I was having this conversation. It tips into

00:39:59.480 --> 00:40:03.260
governance. This is the thing. Before we go into

00:40:03.260 --> 00:40:05.440
that quickly, I just wanted to go back to that

00:40:05.440 --> 00:40:10.000
industry standards piece. There's lots of frameworks

00:40:10.000 --> 00:40:12.179
that have been brought in over the past 40, 50

00:40:12.179 --> 00:40:14.800
years to help. There's lots of different things.

00:40:16.019 --> 00:40:19.420
I'm kind of amazed at the depth that some teams

00:40:19.420 --> 00:40:22.139
are going into to sort of deliver that, and it's

00:40:22.139 --> 00:40:25.260
across all different areas of a business, operating

00:40:25.260 --> 00:40:27.960
business. Do you want to say a little bit about

00:40:27.960 --> 00:40:31.880
what they mean? Because some organisations, particularly

00:40:31.880 --> 00:40:34.679
SMEs, might not have kind of considered that.

00:40:35.960 --> 00:40:40.860
Yeah, I mean, a lot of the standards or the frameworks

00:40:40.860 --> 00:40:44.280
or the reporting bodies that organisations have

00:40:44.280 --> 00:40:48.510
to report to, There are usually criteria that

00:40:48.510 --> 00:40:52.969
is the same across most of them. So it's usually

00:40:52.969 --> 00:40:58.389
based on balance sheets, assets, as well as number

00:40:58.389 --> 00:41:01.909
of full -time employed staff. So the usual is,

00:41:02.030 --> 00:41:05.050
you know, if you're looking at 249 plus employees,

00:41:05.170 --> 00:41:09.239
then there's mandated. environmental reporting

00:41:09.239 --> 00:41:12.019
that you have to do so particularly CSRD there

00:41:12.019 --> 00:41:16.400
is the SECR so that's a streamlined energy carbon

00:41:16.400 --> 00:41:21.139
reporting that's majority of the UK and also

00:41:21.139 --> 00:41:24.420
it depends on what products you import export

00:41:24.420 --> 00:41:27.139
so there's recently the carbon border adjustment

00:41:27.139 --> 00:41:30.840
mechanism that's there's an EU version a UK version

00:41:30.840 --> 00:41:34.500
and then there's going to be a US version so

00:41:34.500 --> 00:41:37.519
and that's to do with specific whether it's for

00:41:37.579 --> 00:41:39.840
fertiliser, cement, aluminium, et cetera, that

00:41:39.840 --> 00:41:42.519
you import, export, and there's a carbon tax

00:41:42.519 --> 00:41:44.960
on that. To be able to have that carbon tax,

00:41:45.179 --> 00:41:47.260
you need to know what the carbon impact is of

00:41:47.260 --> 00:41:51.280
your product that you're sourcing. So it can

00:41:51.280 --> 00:41:55.559
be quite... It's really dependent on your size

00:41:55.559 --> 00:41:59.039
of your organisation and where you start to meet

00:41:59.039 --> 00:42:02.320
those criteria, keeping a handle on that, so

00:42:02.320 --> 00:42:05.519
with HR records as well as your finance records.

00:42:06.460 --> 00:42:09.639
but also just keeping your finger on the pulse.

00:42:09.679 --> 00:42:13.659
But it's so difficult to, I'm all good with health

00:42:13.659 --> 00:42:16.159
and safety. Okay, now employment law, oh, that's

00:42:16.159 --> 00:42:18.400
changing again. Oh, sustainability has changed

00:42:18.400 --> 00:42:22.860
again. It is a bit of a minefield. So I think

00:42:22.860 --> 00:42:27.059
that's where consultancy is a real help because

00:42:27.059 --> 00:42:30.820
you can onboard a specialist that can say. This

00:42:30.820 --> 00:42:32.900
is my particular niche. I know that I've got

00:42:32.900 --> 00:42:35.260
the finger on the pulse with this. I've looked

00:42:35.260 --> 00:42:37.199
at what your business is doing. You ought to

00:42:37.199 --> 00:42:42.139
be doing X, Y, Z. So I think that in terms of

00:42:42.139 --> 00:42:47.119
standards and frameworks, it is ever -changing,

00:42:47.139 --> 00:42:50.639
but I can see a slight shift in terms of they

00:42:50.639 --> 00:42:54.860
are all starting to coalesce. And I was going

00:42:54.860 --> 00:42:58.019
to ask you about that because in SRS regulations

00:42:58.019 --> 00:43:01.920
coming in January for the PLCs and then obviously

00:43:01.920 --> 00:43:04.300
the year after that, starting on the reporting

00:43:04.300 --> 00:43:09.739
for the, again, plus 250 or 249 employers. Do

00:43:09.739 --> 00:43:11.679
you think that it's going to simplify things?

00:43:11.840 --> 00:43:13.519
Because I think it's going to really have a knock

00:43:13.519 --> 00:43:15.780
-on effect. This is where we're going to see

00:43:15.780 --> 00:43:19.500
that trickle -down effect to the wider, smaller

00:43:19.500 --> 00:43:24.619
companies. reporting and having to get things

00:43:24.619 --> 00:43:26.800
out. So the simpler it is for them, the better.

00:43:26.920 --> 00:43:29.639
So do you think that's going to happen? I think

00:43:29.639 --> 00:43:32.800
it really depends on who's at the top of the

00:43:32.800 --> 00:43:35.739
organisation. It's their driver. Are they in

00:43:35.739 --> 00:43:39.019
it just for legacy and ego or are they wanting

00:43:39.019 --> 00:43:43.550
to actually make a difference? are keeping abreast

00:43:43.550 --> 00:43:46.889
of what is happening in terms of changes in standards

00:43:46.889 --> 00:43:49.829
and legislation and frameworks. So I think it

00:43:49.829 --> 00:43:52.989
will in the organisations that want it, but I

00:43:52.989 --> 00:43:55.269
think those organisations that are just existing

00:43:55.269 --> 00:43:59.429
just to make the money, which obviously is usually

00:43:59.429 --> 00:44:01.710
a main driver. It's usually the only reason an

00:44:01.710 --> 00:44:04.489
organisation exists. But I think it will make

00:44:04.489 --> 00:44:09.579
it simpler, long story short. so governance as

00:44:09.579 --> 00:44:12.739
a foundation for long -term success particularly

00:44:12.739 --> 00:44:15.179
important for big companies is why we see these

00:44:15.179 --> 00:44:18.239
shifts in the investment that they're putting

00:44:18.239 --> 00:44:21.679
into place and sustainability equality diversity

00:44:21.679 --> 00:44:25.239
inclusion programs but for smaller businesses

00:44:25.239 --> 00:44:27.239
that's that's still a big challenge and i think

00:44:27.239 --> 00:44:31.360
a lot of them will be holding their hand up and

00:44:31.360 --> 00:44:33.559
saying or actually i'm not sure whether this

00:44:33.559 --> 00:44:35.579
is right for us some organizations if you've

00:44:35.579 --> 00:44:39.119
got 40 staff and you've got 40 plumbers and they're

00:44:39.119 --> 00:44:42.699
going to look sort of a feel a sort of homogenized

00:44:42.699 --> 00:44:46.079
group of people how do you argue the case for

00:44:46.079 --> 00:44:49.119
them or is it about adapting to make it a better

00:44:49.119 --> 00:44:52.190
experience to work there and a business that's

00:44:52.190 --> 00:44:55.130
responding to these bigger pressures. When you

00:44:55.130 --> 00:44:59.369
say EDI, there tends to be a specific... Another

00:44:59.369 --> 00:45:01.909
acronym. It's another acronym. I apologise. Yeah,

00:45:01.929 --> 00:45:04.190
yeah. It's Equality, Diversity and Inclusion.

00:45:04.530 --> 00:45:07.670
Of course, this is layered. So I use Babushka

00:45:07.670 --> 00:45:09.829
Doll as an example. So, like, you've got the

00:45:09.829 --> 00:45:13.789
outer layer. So you have the EDI stuff that people...

00:45:15.260 --> 00:45:17.179
out of the nine protected characteristics in

00:45:17.179 --> 00:45:20.019
the UK, there are some of them you can probably

00:45:20.019 --> 00:45:24.659
go, oh, well, for me, as an example, white female,

00:45:24.940 --> 00:45:30.000
40. So I'm like, I aren't quite in an age discrimination

00:45:30.000 --> 00:45:34.119
bracket quite yet. I mean, you know, depending,

00:45:34.280 --> 00:45:38.840
I suppose, on who you're asking. And that's like,

00:45:39.039 --> 00:45:41.619
whites, that's, you know, your most privileged.

00:45:42.179 --> 00:45:46.010
Female. Second most privileged. But then there's

00:45:46.010 --> 00:45:48.429
all the other layers underneath it. You don't

00:45:48.429 --> 00:45:51.210
know from somebody from just a glance. And so

00:45:51.210 --> 00:45:53.809
your plumbers, your 49 plumbers and a managing

00:45:53.809 --> 00:45:57.630
director, you might think that they're a homogenised

00:45:57.630 --> 00:46:01.489
group. But when you apply the layers, that managing

00:46:01.489 --> 00:46:03.349
director might be making reasonable adjustments

00:46:03.349 --> 00:46:05.550
for some of his team that he doesn't even call

00:46:05.550 --> 00:46:07.969
it reasonable adjustments. It's just a bit like

00:46:07.969 --> 00:46:11.539
that. So we do it this way for them. And I think

00:46:11.539 --> 00:46:15.059
sometimes all the acronyms and all the laws around

00:46:15.059 --> 00:46:19.380
things can make it feel harder work than it is.

00:46:19.920 --> 00:46:22.679
And they are all there trying to make money.

00:46:22.739 --> 00:46:25.699
We all go to work to make money. We all have

00:46:25.699 --> 00:46:31.260
to feed and house ourselves and feed and house

00:46:31.260 --> 00:46:32.920
other people. It's about leadership culture.

00:46:32.940 --> 00:46:36.039
How are you? behave ethically as a business how

00:46:36.039 --> 00:46:39.639
you train your staff them being aware and and

00:46:39.639 --> 00:46:43.300
also i think with anybody in in life it's about

00:46:43.300 --> 00:46:46.440
how you check your own privilege on on things

00:46:46.440 --> 00:46:49.440
and understand that nobody's really like you

00:46:49.440 --> 00:46:52.699
everybody's coming at life from different angles

00:46:52.699 --> 00:46:55.019
and you've got to be kind of curious about that

00:46:55.019 --> 00:46:57.909
rather than pigeonhole people which is a big

00:46:57.909 --> 00:47:00.190
part of the checking privileges it's a painful

00:47:00.190 --> 00:47:02.550
thing yeah we're coming to the end but let's

00:47:02.550 --> 00:47:05.429
just have some sort of reflections and the challenge

00:47:05.429 --> 00:47:08.590
ahead how are you feeling about it can i say

00:47:08.590 --> 00:47:11.090
that i swing from one side to another between

00:47:11.090 --> 00:47:13.429
being really hopeful that things are going well

00:47:13.429 --> 00:47:17.530
and that we we have enough passionate knowledgeable

00:47:17.530 --> 00:47:21.579
people to be able to make a change and then It's

00:47:21.579 --> 00:47:24.079
usually after I've watched the news. Slight sense

00:47:24.079 --> 00:47:27.400
of despair. I'm hearing a lot around hope at

00:47:27.400 --> 00:47:29.800
the moment. There's a lot of, as you two know

00:47:29.800 --> 00:47:32.480
and the listeners know, I'm a member of the Friends

00:47:32.480 --> 00:47:35.739
of the Earth and I volunteer for them. They have

00:47:35.739 --> 00:47:39.130
a hope strategy. I'm reading a book called Hope

00:47:39.130 --> 00:47:41.690
is a Strategy by a great guy called Ian Pettigrew.

00:47:42.110 --> 00:47:44.530
And I'm hearing it all over the place. And I

00:47:44.530 --> 00:47:45.849
don't know whether that's my reticular activated

00:47:45.849 --> 00:47:48.250
system. Like I've heard hope and then now it's

00:47:48.250 --> 00:47:50.829
like, I'm always hearing hope. Yeah, but I love

00:47:50.829 --> 00:47:52.929
it. I love it. And I think we should embrace

00:47:52.929 --> 00:47:55.849
it because if you don't have hope, how can you

00:47:55.849 --> 00:47:58.869
do anything? Like it's not just wishful thinking,

00:47:58.889 --> 00:48:01.829
it's taking that into action. I resonate with

00:48:01.829 --> 00:48:04.389
your swinging from one side to the other because...

00:48:04.730 --> 00:48:07.010
Although I'm really passionate about what we

00:48:07.010 --> 00:48:12.510
do, the effects are very clear from just our

00:48:12.510 --> 00:48:15.769
doorstep. And you sometimes get the sense of,

00:48:15.869 --> 00:48:20.050
OK, we're past the point of no return. But are

00:48:20.050 --> 00:48:22.309
we? Is there a technology that's currently being

00:48:22.309 --> 00:48:25.670
developed? But for me, it's about mitigation,

00:48:26.050 --> 00:48:30.469
adaptation, as well as doing what we can to protect

00:48:30.469 --> 00:48:36.059
what little we have left. So for me, my reflection

00:48:36.059 --> 00:48:41.619
is I'm hopeful, hope again, but I'm also finding

00:48:41.619 --> 00:48:45.320
that with each individual conversation I'm having,

00:48:45.360 --> 00:48:49.340
whether it be out and about or within work, if

00:48:49.340 --> 00:48:51.920
you can resonate with one person on a particular

00:48:51.920 --> 00:48:54.440
thing that is sustainable, it could be sustainability

00:48:54.440 --> 00:48:58.150
adjacent. you've touched someone and you've inspired

00:48:58.150 --> 00:49:00.949
someone that then could then inspire and it becomes

00:49:00.949 --> 00:49:03.929
a domino effect. And I think that's what sustainability

00:49:03.929 --> 00:49:06.710
is slowly doing. It's going from this corporate

00:49:06.710 --> 00:49:10.469
thing that then the bubble burst to this more

00:49:10.469 --> 00:49:14.760
ground up. actual thinkers and doers are driving

00:49:14.760 --> 00:49:17.840
this and are helping planting these seeds pardon

00:49:17.840 --> 00:49:20.519
the pun about flowers and plants it's allowed

00:49:20.519 --> 00:49:25.360
i think that's really nice but that there's a

00:49:25.360 --> 00:49:30.579
duty and a purpose to the work that people are

00:49:30.579 --> 00:49:32.719
doing in this space and like you say if you put

00:49:32.719 --> 00:49:35.079
humans together around a problem they'll generally

00:49:35.079 --> 00:49:37.639
work it out i'm kind of radically optimistic

00:49:37.639 --> 00:49:42.349
about what that means for this space but also

00:49:42.349 --> 00:49:45.570
we just touched on an introductory chat to it

00:49:45.570 --> 00:49:48.489
so there's more to come i would say in future

00:49:48.489 --> 00:49:50.849
episodes justine you wanted to come in as we

00:49:50.849 --> 00:49:52.929
came in where we're recording this they're going

00:49:52.929 --> 00:49:55.090
to be doing a showing of the national emergency

00:49:55.090 --> 00:49:57.570
briefing the people's emergency briefing and

00:49:57.570 --> 00:50:01.309
we've got two in beverly so this is august september

00:50:01.309 --> 00:50:03.789
they're showing and they're popping up all over

00:50:03.789 --> 00:50:06.960
the place so we're in in this in our region North

00:50:06.960 --> 00:50:09.820
Lincolnshire, East Yorkshire, Hull, we've been

00:50:09.820 --> 00:50:13.739
really slow on the uptake for that, but the momentum's

00:50:13.739 --> 00:50:15.320
getting going and it's really good to see. Every

00:50:15.320 --> 00:50:16.519
time I look at the map, I'm like, ooh, there's

00:50:16.519 --> 00:50:18.300
another little pin in there. There's another

00:50:18.300 --> 00:50:20.519
community place that is going to be showing that.

00:50:20.679 --> 00:50:22.980
And I think the general public understanding

00:50:22.980 --> 00:50:27.670
that this isn't just a tree -hugging issue. Actually,

00:50:27.670 --> 00:50:29.849
this is a national security issue. This is a

00:50:29.849 --> 00:50:32.469
national health issue. Food availability. Food

00:50:32.469 --> 00:50:34.409
availability, yeah. We're only going to see more

00:50:34.409 --> 00:50:37.730
wars, and we do all have to do something. More

00:50:37.730 --> 00:50:40.590
angry, it's all interlinked. Yeah, that's really

00:50:40.590 --> 00:50:43.469
good. And for listeners, we are in Pocklington

00:50:43.469 --> 00:50:46.210
Arts Centre in the East Riding of Yorkshire,

00:50:46.289 --> 00:50:48.710
which is a really lovely venue, so do please

00:50:48.710 --> 00:50:52.199
check that out as well. Thank you both for coming

00:50:52.199 --> 00:50:55.000
today. We could have many more discussions on

00:50:55.000 --> 00:50:58.360
this and we will catch up with our pals from

00:50:58.360 --> 00:51:00.519
Hull University Business School at some stage,

00:51:00.579 --> 00:51:03.059
I'm sure. But thank you so much for joining us

00:51:03.059 --> 00:51:05.840
and we'll put your details to connect in the

00:51:05.840 --> 00:51:08.260
show notes. Thank you very much. Thank you very

00:51:08.260 --> 00:51:10.840
much. Thank you for joining us today on The Purpose

00:51:10.840 --> 00:51:13.679
Brief. If you want to connect with us, details

00:51:13.679 --> 00:51:16.500
in the show notes, follow or subscribe wherever

00:51:16.500 --> 00:51:19.000
you're listening to this podcast. We'll speak

00:51:19.000 --> 00:51:19.679
to you next time.
