WEBVTT 00:00:00.000 --> 00:00:04.879 I want you to picture a specific nightmare scenario. 00:00:05.860 --> 00:00:08.699 You probably had it or something like it. You 00:00:08.699 --> 00:00:11.339 walk into a room. Maybe it's a big meeting or 00:00:11.339 --> 00:00:14.080 just your first day at a new job. You're wearing 00:00:14.080 --> 00:00:16.859 the right clothes. You've got your coffee. You're 00:00:16.859 --> 00:00:20.839 ready. But then like 10 seconds in, you realize 00:00:20.839 --> 00:00:24.219 something terrifying. Everyone else is reading 00:00:24.219 --> 00:00:26.500 from a script you were never given. That is the 00:00:26.500 --> 00:00:29.100 classic anxiety dream. It's that sinking feeling 00:00:29.100 --> 00:00:30.980 that, you know, the game has already started, 00:00:31.019 --> 00:00:33.320 but no one told you the rules. Exactly. You sit 00:00:33.320 --> 00:00:35.200 in the wrong chair. You speak up when you should 00:00:35.200 --> 00:00:37.439 be listening. You make a joke that just lands 00:00:37.439 --> 00:00:39.880 with a total thud. Oh, it's visceral. And you 00:00:39.880 --> 00:00:42.240 just know, deep down, you're setting your reputation 00:00:42.240 --> 00:00:44.619 on fire, and you haven't even opened your laptop 00:00:44.619 --> 00:00:46.439 yet. And for a lot of people listening right 00:00:46.439 --> 00:00:48.460 now, whether you're fresh out of college or maybe 00:00:48.460 --> 00:00:50.920 pivoting your career, that feeling isn't a dream. 00:00:51.380 --> 00:00:53.520 It's Monday morning. It feels like the old rule 00:00:53.520 --> 00:00:55.770 book just got thrown out the window. Yeah. Right? 00:00:56.009 --> 00:00:57.609 I mean, we used to know what professionalism 00:00:57.609 --> 00:01:00.329 looked like. It was a suit, a firm handshake, 00:01:00.609 --> 00:01:04.150 showing up at 8 .59 a .m. Right. Very queer lines. 00:01:04.409 --> 00:01:07.870 But now, you look around and people are in hoodies, 00:01:07.969 --> 00:01:09.769 they're working from their kitchen tables, and 00:01:09.769 --> 00:01:13.370 the CEO is, like, using emojis in the company 00:01:13.370 --> 00:01:16.569 Slack. It feels chaotic. And that brings us to 00:01:16.569 --> 00:01:18.549 the core problem we're really tackling today. 00:01:19.069 --> 00:01:20.790 You're looking around thinking the rules are 00:01:20.790 --> 00:01:24.049 gone. But they aren't. As our source for today 00:01:24.049 --> 00:01:27.950 puts it, professionalism didn't disappear, it 00:01:27.950 --> 00:01:30.370 evolved. I love that distinction. It's not gone, 00:01:30.510 --> 00:01:33.370 it just mutated. It mutated exactly. And to help 00:01:33.370 --> 00:01:36.170 us decode this mutation, we're doing a deep dive 00:01:36.170 --> 00:01:38.879 into Mannershift. Young Professionals Guide. 00:01:39.280 --> 00:01:41.140 Now, before you roll your eyes and think we're 00:01:41.140 --> 00:01:43.079 about to talk about which fork to use for the 00:01:43.079 --> 00:01:44.900 salad course. Please tell me we aren't doing 00:01:44.900 --> 00:01:47.859 that. I still use the wrong one. We are absolutely 00:01:47.859 --> 00:01:50.219 not. This isn't about, you know, etiquette in 00:01:50.219 --> 00:01:52.000 that old -fashioned sense. It's not about rigid 00:01:52.000 --> 00:01:54.900 protocols. It's about something much more, well, 00:01:55.019 --> 00:01:58.579 slippery and honestly much more critical situational 00:01:58.579 --> 00:02:00.680 awareness. Situational awareness. Okay, that 00:02:00.680 --> 00:02:02.780 sounds like something a spy needs, not a junior 00:02:02.780 --> 00:02:04.950 marketing associate. Well, in the modern workplace, 00:02:05.150 --> 00:02:06.730 they're kind of the same thing. The book argues 00:02:06.730 --> 00:02:08.569 we're navigating this environment that's part 00:02:08.569 --> 00:02:11.129 physical, part digital. And entirely confusing. 00:02:11.250 --> 00:02:13.949 And entirely confusing. So the mission of this 00:02:13.949 --> 00:02:16.729 deep dive is to help you figure out how to read 00:02:16.729 --> 00:02:19.650 the room, even when the room is a Zoom call and 00:02:19.650 --> 00:02:22.110 everyone's camera is off. That is the absolute 00:02:22.110 --> 00:02:24.889 worst room to read, by the way. Yeah. OK, so 00:02:24.889 --> 00:02:28.270 the premise of Mannershift is that Young professionals 00:02:28.270 --> 00:02:30.530 are struggling not because they aren't smart, 00:02:30.949 --> 00:02:34.110 but because the rules changed and no one told 00:02:34.110 --> 00:02:36.389 them the new ones. Precisely. It's a knowledge 00:02:36.389 --> 00:02:39.069 gap, not a capability gap. So let's get into 00:02:39.069 --> 00:02:42.210 the mechanics of it. If the old version of professionalism 00:02:42.210 --> 00:02:45.990 was follow rule A, B, and C, what's the new version? 00:02:46.310 --> 00:02:49.069 The new version is it's all defined by variables. 00:02:49.449 --> 00:02:51.550 The source breaks it down into four specific 00:02:51.550 --> 00:02:53.669 factors that dictate how you should communicate. 00:02:53.819 --> 00:02:56.460 Okay, what are they? Context, platform, timing, 00:02:56.979 --> 00:02:59.900 and audience. Context, platform, timing, audience. 00:03:00.120 --> 00:03:02.180 Okay. The argument is that you can't just have 00:03:02.180 --> 00:03:04.659 a default mode anymore. You have to kind of solve 00:03:04.659 --> 00:03:06.620 for these four variables every single time you 00:03:06.620 --> 00:03:09.180 communicate. That sounds exhausting. You're telling 00:03:09.180 --> 00:03:11.300 me I have to do a calculus equation before I 00:03:11.300 --> 00:03:13.900 send a text message. In a way, yeah. Think about 00:03:13.900 --> 00:03:16.400 it. Let's just take the platform variable. This 00:03:16.400 --> 00:03:19.120 is where most people trip up. The guide points 00:03:19.120 --> 00:03:21.919 out that what works in a text message can fail. 00:03:23.120 --> 00:03:24.800 Like, spectacularly in an email. Okay, but we 00:03:24.800 --> 00:03:26.800 all know that, right? I'm not gonna text my boss, 00:03:26.960 --> 00:03:29.120 sup. I feel like that's obvious. You'd think 00:03:29.120 --> 00:03:32.620 so. But the nuance is in the gray areas. The 00:03:32.620 --> 00:03:35.020 source highlights this friction that happens. 00:03:35.379 --> 00:03:38.180 For example, let's talk about punctuation. This 00:03:38.180 --> 00:03:41.180 is a classic example of where platform and audience 00:03:41.180 --> 00:03:44.240 collide. If you're a Gen Z professional sending 00:03:44.240 --> 00:03:47.180 a Slack message to a boomer colleague and you 00:03:47.180 --> 00:03:49.400 end the sentence with a period. Oh, I know this 00:03:49.400 --> 00:03:51.159 one. The period is aggressive. To the younger 00:03:51.159 --> 00:03:54.840 employee, yes. A period in a chat context implies 00:03:54.840 --> 00:03:58.039 anger. It feels cold, right? But to the older 00:03:58.039 --> 00:04:01.080 colleague, it's just grammar. It's how sentences 00:04:01.080 --> 00:04:03.180 end. So you have one person thinking they're 00:04:03.180 --> 00:04:05.259 being grammatically correct, and the other person 00:04:05.259 --> 00:04:07.560 thinks they're being yelled at. Exactly. And 00:04:07.560 --> 00:04:10.439 that is a failure of reading the variables. If 00:04:10.439 --> 00:04:12.580 you're the young professional, Mannershift argues 00:04:12.580 --> 00:04:15.259 you need to assess your audience. If you're messaging 00:04:15.259 --> 00:04:18.620 the VP of Finance who's 55, maybe use the period. 00:04:18.699 --> 00:04:20.839 If you're messaging your peer, maybe drop it. 00:04:20.959 --> 00:04:23.240 That's a really good point. It's not about What 00:04:23.240 --> 00:04:25.680 is the correct grammar rule? It's about, what 00:04:25.680 --> 00:04:28.139 will this specific person understand? Right. 00:04:28.379 --> 00:04:30.560 And let's look at timing. That's another huge 00:04:30.560 --> 00:04:33.339 variable. In the old days, you left work at 5. 00:04:33.819 --> 00:04:36.860 Now, with Slack and Teams on our phones, we're 00:04:36.860 --> 00:04:41.439 tethered 24 -7. The dreaded 9 .000 p .m. quick 00:04:41.439 --> 00:04:43.540 question ping. And here's where the pause comes 00:04:43.540 --> 00:04:45.819 in. This is a major piece of tactical advice 00:04:45.819 --> 00:04:47.199 from the book. Let's say you have a thought at 00:04:47.199 --> 00:04:49.459 9 p .m. You want to show you're hard working, 00:04:49.579 --> 00:04:51.860 so you send it. Yeah, seems innocuous enough. 00:04:51.920 --> 00:04:54.120 I'm just working hard. But solve for the variables. 00:04:54.240 --> 00:04:57.259 What's the context? It's late. What's the impact? 00:04:57.579 --> 00:04:59.199 You might be stressing out your team, making 00:04:59.199 --> 00:05:01.319 them feel like they need to be working, or you 00:05:01.319 --> 00:05:02.699 might just look like you have no boundaries. 00:05:03.360 --> 00:05:05.579 So by trying to look productive, I actually look 00:05:05.579 --> 00:05:09.360 disorganized. Potentially, yes. Manishift advises 00:05:09.360 --> 00:05:12.800 you to pause, assess the moment, and respond 00:05:12.800 --> 00:05:15.560 with intention rather than emotion, or in this 00:05:15.560 --> 00:05:18.279 case, rather than impulse. Just because the platform 00:05:18.279 --> 00:05:20.180 lets you send it instantly doesn't mean the timing 00:05:20.180 --> 00:05:23.079 is professional. That pause is so hard though. 00:05:23.139 --> 00:05:24.959 Yeah. Especially when you're new. I remember 00:05:24.959 --> 00:05:27.819 my first job. If I got an email, I felt this 00:05:27.819 --> 00:05:31.399 adrenaline spike. I had to reply right now to 00:05:31.399 --> 00:05:33.740 prove I was on top of it. That anxiety is real. 00:05:33.980 --> 00:05:36.379 It's the need to validate your presence. But 00:05:36.379 --> 00:05:38.879 the book suggests that speed is often the enemy 00:05:38.879 --> 00:05:41.959 of competence. A fast answer that's 80 % right 00:05:41.959 --> 00:05:44.519 is usually worse than a slightly slower answer 00:05:44.519 --> 00:05:48.100 that's 100 % right and tone appropriate. I want 00:05:48.100 --> 00:05:50.120 to dig into the hybrid mess, because the book 00:05:50.120 --> 00:05:53.040 mentions this as a minefield. When three people 00:05:53.040 --> 00:05:54.779 are in a conference room and two people are on 00:05:54.779 --> 00:05:56.779 a screen on the wall. The floating head syndrome. 00:05:56.879 --> 00:05:59.740 Yes. It's so awkward. If I'm the head on the 00:05:59.740 --> 00:06:02.459 wall, do I speak up? Do I raise my digital hand? 00:06:02.500 --> 00:06:05.540 Do I just unmute and shout? This is a perfect 00:06:05.540 --> 00:06:08.399 test case for situational awareness. The book 00:06:08.399 --> 00:06:10.819 discusses how reading the room is just so much 00:06:10.819 --> 00:06:13.439 harder here because you don't have the physical 00:06:13.439 --> 00:06:15.839 cues. You can't see if someone is taking a breath 00:06:15.839 --> 00:06:18.920 to speak. So what's the fix? Well, the guide 00:06:18.920 --> 00:06:21.860 suggests a hyper awareness of the platform. If 00:06:21.860 --> 00:06:24.279 you're remote, you have to over communicate your 00:06:24.279 --> 00:06:26.560 presence but sort of under dominate the audio. 00:06:26.959 --> 00:06:29.699 Use the chat to signal you have a point. Nod 00:06:29.699 --> 00:06:32.600 visibly. You have to perform listening much more 00:06:32.600 --> 00:06:34.740 actively. So you basically have to be a bit more 00:06:34.740 --> 00:06:37.160 theatrical just to register as being present. 00:06:37.560 --> 00:06:39.879 In a way, yes. And conversely, if you're in the 00:06:39.879 --> 00:06:42.860 room, professionalism now means including the 00:06:42.860 --> 00:06:45.120 digital people. It's checking the screen. It's 00:06:45.120 --> 00:06:47.920 pausing to ask, hey, Dave on Zoom, did you have 00:06:47.920 --> 00:06:50.540 thoughts? That is modern manners. It's not about 00:06:50.540 --> 00:06:53.480 forks. It's about inclusion in a fragmented space. 00:06:53.779 --> 00:06:55.600 It seems like a lot of this just boils down to 00:06:55.600 --> 00:06:58.259 slowing down, which is ironic because everything 00:06:58.259 --> 00:07:00.319 about modern work is designed to speed us up. 00:07:00.350 --> 00:07:02.850 That is the fundamental friction. And that friction 00:07:02.850 --> 00:07:05.170 leads us to, I think, the most controversial 00:07:05.170 --> 00:07:07.350 and maybe the most painful lesson in the entire 00:07:07.350 --> 00:07:09.269 book. I know exactly where you're going. I read 00:07:09.269 --> 00:07:11.629 this section and I actually put my notes down 00:07:11.629 --> 00:07:15.069 and just stared at the wall for a second. We 00:07:15.069 --> 00:07:19.269 need to talk about intent versus impact. This 00:07:19.269 --> 00:07:22.389 is the hard truth. Manners shift states it very 00:07:22.389 --> 00:07:26.189 bluntly. Intent does not matter as much as impact. 00:07:26.870 --> 00:07:29.490 OK, I have to push back here. Just for the sake 00:07:29.490 --> 00:07:31.490 of everyone listening who is trying their best, 00:07:31.730 --> 00:07:34.750 that feels incredibly unfair. It does feel unfair. 00:07:34.870 --> 00:07:36.990 I mean, we're raised on, it's the thought that 00:07:36.990 --> 00:07:39.310 counts. If I'm meant to be helpful or I'm meant 00:07:39.310 --> 00:07:41.610 to be funny, shouldn't I get credit for that? 00:07:41.649 --> 00:07:43.490 Why am I being judged on a misunderstanding? 00:07:43.910 --> 00:07:46.129 Because the workplace isn't your family. It's 00:07:46.129 --> 00:07:48.709 a sociological system based on performance and 00:07:48.709 --> 00:07:51.670 trust. The guide explains that young professionals 00:07:51.670 --> 00:07:54.069 often have wonderful intentions. They want to 00:07:54.069 --> 00:07:56.250 be efficient or they want to be liked. but they 00:07:56.250 --> 00:07:58.490 remain totally unaware of how their actions are 00:07:58.490 --> 00:08:00.689 actually landing. Walk me through a concrete 00:08:00.689 --> 00:08:03.370 example, because I didn't mean it. It feels like 00:08:03.370 --> 00:08:05.329 a valid defense in most of life. Let's go back 00:08:05.329 --> 00:08:07.230 to email. Let's say you need a file from a senior 00:08:07.230 --> 00:08:09.550 manager. You know she's busy. Your intent is 00:08:09.550 --> 00:08:11.829 efficiency. You don't want to clutter her inbox 00:08:11.829 --> 00:08:13.629 with fluff. All right, I'm doing her a favor. 00:08:13.829 --> 00:08:17.750 So you write, need the Q3 report by noon. Thanks. 00:08:18.290 --> 00:08:21.220 And you hit send. Efficient. Clear. Deadline 00:08:21.220 --> 00:08:23.139 included. What's wrong with that? Now look at 00:08:23.139 --> 00:08:25.680 the impact. The senior manager opens that. She 00:08:25.680 --> 00:08:28.620 doesn't see efficiency. She sees a junior employee 00:08:28.620 --> 00:08:31.220 barking a command at her. No good morning, no 00:08:31.220 --> 00:08:33.539 please, no context. She reads it as entitled. 00:08:34.279 --> 00:08:36.960 Rude. Oof. So my efficiency just got labeled 00:08:36.960 --> 00:08:39.799 as entitlement. Precisely. And here's the kicker. 00:08:40.620 --> 00:08:42.779 It doesn't matter that you felt respectful when 00:08:42.779 --> 00:08:45.100 you typed it. The reality of that interaction 00:08:45.100 --> 00:08:47.909 is that she now thinks you're rude. The impact 00:08:47.909 --> 00:08:50.289 is the only thing that exists in that shared 00:08:50.289 --> 00:08:53.950 reality between you two. And that gap, that disconnect 00:08:53.950 --> 00:08:55.970 between what I meant and what actually happened, 00:08:56.289 --> 00:08:58.049 that's where the damage is done. That's where 00:08:58.049 --> 00:09:00.309 trust just evaporates. The source details how 00:09:00.309 --> 00:09:02.970 these small disconnects, in tone, in timing, 00:09:03.149 --> 00:09:06.070 in brevity, they directly influence three massive 00:09:06.070 --> 00:09:09.429 things. Trust, credibility, and opportunity. 00:09:09.789 --> 00:09:12.250 And the scary part is nobody tells you. The manager 00:09:12.250 --> 00:09:13.929 probably doesn't reply and say, hey, that was 00:09:13.929 --> 00:09:16.820 rude. She just notes it. She files it away. And 00:09:16.820 --> 00:09:18.879 this is where the concept of labels comes in. 00:09:19.259 --> 00:09:21.500 The book warns that without this awareness, your 00:09:21.500 --> 00:09:24.259 mistakes become labels. You become the rude guy 00:09:24.259 --> 00:09:27.320 or the flaky intern. And once a label sticks, 00:09:27.580 --> 00:09:30.710 it is like... Super glue. It's incredibly difficult 00:09:30.710 --> 00:09:32.929 to peel off. You spend the next year trying to 00:09:32.929 --> 00:09:34.789 disprove a label you didn't even know you had. 00:09:35.129 --> 00:09:37.129 And that's why Manners Shift is so focused on 00:09:37.129 --> 00:09:39.850 the front end, on preventing the label from forming 00:09:39.850 --> 00:09:41.970 in the first place. This sounds incredibly high 00:09:41.970 --> 00:09:44.190 stakes. I feel like I need to walk on eggshells. 00:09:44.230 --> 00:09:46.309 If I have to constantly calculate how everyone 00:09:46.309 --> 00:09:49.769 is going to perceive every tiny thing I do, am 00:09:49.769 --> 00:09:52.269 I even me anymore? And there it is, the authenticity 00:09:52.269 --> 00:09:54.950 paradox. It's a real fear. We tell young people, 00:09:55.309 --> 00:09:57.210 bring your whole self to work, be authentic. 00:09:57.370 --> 00:09:59.870 But then we say, Wait, not like that, or that, 00:09:59.929 --> 00:10:02.269 or that. It feels like a trap. It definitely 00:10:02.269 --> 00:10:05.269 feels contradictory. But the book offers a really 00:10:05.269 --> 00:10:07.190 helpful way to resolve this. It encourages you 00:10:07.190 --> 00:10:10.289 to be yourself, but, and this is the key, while 00:10:10.289 --> 00:10:12.529 also understanding professional expectations. 00:10:12.970 --> 00:10:16.169 It reframes the whole issue. Adapting behavior 00:10:16.169 --> 00:10:19.190 does not mean losing your identity. Explain that. 00:10:19.590 --> 00:10:22.230 How do I adapt without being fake? Think about 00:10:22.230 --> 00:10:24.509 it like code switching, or even just wearing 00:10:24.509 --> 00:10:27.370 clothes. You wear sweatpants on the couch. That's 00:10:27.370 --> 00:10:30.360 you. You wear a suit, or at least a clean shirt, 00:10:30.639 --> 00:10:33.759 to a client presentation. That's also you. Right. 00:10:33.940 --> 00:10:35.799 I haven't lost my soul because I put on a blazer. 00:10:36.179 --> 00:10:39.059 Exactly. You simply adapted to the context to 00:10:39.059 --> 00:10:41.740 be effective. The guide argues that situational 00:10:41.740 --> 00:10:44.779 awareness is just a tool for effectiveness. If 00:10:44.779 --> 00:10:47.179 your authentic self is someone who interrupts 00:10:47.179 --> 00:10:50.139 people because you get excited, That might work 00:10:50.139 --> 00:10:51.860 great with your friends who love that energy, 00:10:52.200 --> 00:10:54.639 but in a client meeting, that behavior doesn't 00:10:54.639 --> 00:10:58.039 signal excitement. It signals disrespect. So 00:10:58.039 --> 00:11:00.960 if you refuse to adapt to be authentic, you're 00:11:00.960 --> 00:11:03.460 actually sabotaging your own ability to be heard. 00:11:03.779 --> 00:11:06.100 So adapting isn't about hiding who you are. It's 00:11:06.100 --> 00:11:08.000 about clearing the static so people can actually 00:11:08.000 --> 00:11:11.019 hear your ideas. Yes. It's removing the friction 00:11:11.019 --> 00:11:13.259 between your brain and the rest of the team. 00:11:13.620 --> 00:11:15.980 And the tone of the book is very reassuring on 00:11:15.980 --> 00:11:18.299 this. It's not trying to turn you into a robot. 00:11:18.350 --> 00:11:20.090 It's trying to give you the keys to the kingdom. 00:11:20.750 --> 00:11:22.850 It wants you to have confidence and competence. 00:11:23.230 --> 00:11:26.129 I like that phrasing, confidence and competence. 00:11:27.149 --> 00:11:29.070 Because usually when we talk about manners, it 00:11:29.070 --> 00:11:33.250 feels like scolding. But this feels like strategy. 00:11:33.409 --> 00:11:36.730 It is strategy. It's social strategy. So we've 00:11:36.730 --> 00:11:39.230 covered the shift to awareness. We've covered 00:11:39.230 --> 00:11:42.250 the how the digital pause. We've covered the 00:11:42.350 --> 00:11:45.289 why the intent and impact gap? I wanna zoom out 00:11:45.289 --> 00:11:48.129 for a second. We're calling this a guide for 00:11:48.129 --> 00:11:50.450 young professionals. Which is the primary audience, 00:11:50.649 --> 00:11:53.970 yes. First jobs, internships, early leadership 00:11:53.970 --> 00:11:55.789 roles. But I'm listening to this and I'm thinking 00:11:55.789 --> 00:11:58.710 about the managers, the people on the other side 00:11:58.710 --> 00:12:01.070 of that screen. The source explicitly notes that 00:12:01.070 --> 00:12:03.450 this is valuable for parents, educators, and 00:12:03.450 --> 00:12:05.789 mentors. And frankly, I think it's crucial for 00:12:05.789 --> 00:12:08.990 managers of Gen Z employees. Right, because instead 00:12:08.990 --> 00:12:11.059 of just getting frustrated and saying, kids these 00:12:11.059 --> 00:12:12.919 days don't know how to work, you can actually 00:12:12.919 --> 00:12:15.200 look at the mechanics of it. Exactly. If you're 00:12:15.200 --> 00:12:17.220 a manager, you can use this framework to coach. 00:12:17.419 --> 00:12:19.559 Instead of saying you're unprofessional, which 00:12:19.559 --> 00:12:21.960 is vague and kind of an attack, you can say, 00:12:22.179 --> 00:12:24.279 hey, I know your intent was to be quick. But 00:12:24.279 --> 00:12:27.200 the impact of that text was the client felt unimportant. 00:12:27.480 --> 00:12:30.100 That is such a better conversation. It turns 00:12:30.100 --> 00:12:32.679 a conflict into a lesson on mechanics. It gives 00:12:32.679 --> 00:12:35.220 you a shared language. It helps mentors help 00:12:35.220 --> 00:12:37.820 young people succeed before mistakes become labels, 00:12:37.879 --> 00:12:40.559 as the text says. And honestly, even for those 00:12:40.559 --> 00:12:42.600 of us who aren't young professionals anymore, 00:12:43.000 --> 00:12:45.659 I'm realizing I violate some of these rules. 00:12:45.879 --> 00:12:48.360 I definitely send emails at weird times. We all 00:12:48.360 --> 00:12:50.980 do. The conclusion of the book is really powerful. 00:12:51.299 --> 00:12:53.519 It reminds us that professionalism has shifted. 00:12:53.820 --> 00:12:56.559 And the implication is, if you haven't shifted 00:12:56.559 --> 00:12:59.129 with it, you're the one who's out of touch no 00:12:59.129 --> 00:13:01.309 matter how much experience you have. That's a 00:13:01.309 --> 00:13:03.990 humbling thought. You can age out of professionalism 00:13:03.990 --> 00:13:06.870 if you stop reading the room. Ideally this deep 00:13:06.870 --> 00:13:08.710 dive is a wake -up call to check your own settings. 00:13:09.090 --> 00:13:11.870 Are you prioritizing your intent over your impact? 00:13:12.309 --> 00:13:14.789 Are you assuming your casual tone reads as friendly 00:13:14.789 --> 00:13:16.789 when it might be reading as, you know, sloppy? 00:13:17.110 --> 00:13:19.070 It really all comes back to that first nightmare 00:13:19.070 --> 00:13:21.529 we talked about. The rules have changed. The 00:13:21.529 --> 00:13:24.840 script is different. But the good news is, you 00:13:24.840 --> 00:13:27.379 can learn the new script. You can. It just requires 00:13:27.379 --> 00:13:30.519 that pause, that moment of awareness. So here's 00:13:30.519 --> 00:13:32.820 our challenge to you for the next week. We want 00:13:32.820 --> 00:13:36.159 you to try the pause just once a day before you 00:13:36.159 --> 00:13:38.720 send that slack, before you unmute on Zoom, before 00:13:38.720 --> 00:13:41.740 you fire off that email. Just stop. Look at the 00:13:41.740 --> 00:13:43.700 platform. Look at the audience. Ask yourself, 00:13:44.419 --> 00:13:47.500 what is the impact of this? And if the impact 00:13:47.500 --> 00:13:50.059 matches your intent, then go ahead, hit send. 00:13:50.299 --> 00:13:52.559 Simple as that. Huge thanks to the authors of 00:13:52.559 --> 00:13:54.679 Manor Shift for providing the roadmap for today's 00:13:54.679 --> 00:13:56.919 discussion. And thank you for listening to The 00:13:56.919 --> 00:13:59.240 Deep Dive. We'll see you next time, hopefully 00:13:59.240 --> 00:14:01.000 with a little more situational awareness than 00:14:01.000 --> 00:14:02.820 we had today. Speak for yourself. Fair enough. 00:14:02.960 --> 00:14:03.620 Bye, everyone.