WEBVTT

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Hello everyone and welcome to this episode, the

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grief one, of the Women Talking About Learning

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podcast. I'm Andrew Jacobs. Grief is an inevitable

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part of life, yet it remains one of the most

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challenging topics to discuss, especially in

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the workplace. This episode considers many different

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forms of grief. Just a heads up, this is not

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a usual type of episode, and you'll notice a

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bit longer than usual. Our first guest is Kavita

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Brown. Kavita is the owner and learning director

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for LDG Training. She is a highly experienced,

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independent trainer, facilitator and learning

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and development consultant, having worked across

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various sectors. Kavita has significant experience

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in a range of people roles across L &amp;D, HR, recruitment

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and organisational design. Our second guest,

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Anita Guru, founder of The Mind Coach, is an

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experienced mindset coach, psychotherapeutic

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counsellor and motivational speaker with a background

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in occupational psychology. She has nearly two

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decades of learning, leadership and organisational

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development experience at organisations such

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as Deloitte, Centrica and Coca -Cola. Anita supports

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organisations to raise awareness and help employees

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navigate grief. Our next guest is Lisa Sharp.

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Lisa is a senior learning consultant who designs

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practical human -centred solutions that help

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organisations turn strategy into meaningful behavioural

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change. With more than 15 years of experience

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across a broad range of industries, she has led

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onboarding, leadership development and change

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initiatives within complex regulated environments.

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Our final guest is Sarah -Jane Bellion. Sarah

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-Jane is the Leadership Capability Manager at

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Centre Parcs UK and Ireland. Previously, she

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spent over 12 years at Marks &amp; Spencer, most

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recently partnering with their retail operations

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team. She designs learning experiences that spark

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curiosity, build confidence and make a lasting

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impact, helping people to see themselves and

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their world a little differently. Recorded in

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February 2026, this episode is a truly heartfelt

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conversation. This is Women Talking About Learning.

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This is Kavita, Anita, Lisa and Sarah -Jane.

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talking about grief. Hi everyone, so lovely to

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meet you all today to talk about what I think

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is a real, really important subject. Just be

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interested to hear from you guys, why are you

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on this podcast today? What made you think, yep,

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this is the one for me? Lisa? Hi, hi Kavita.

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Do you know what, the reason why I chose the

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grief one is because I've been through some stuff

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and I think grief is such a complex topic and

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grief spans so many different things. It's not

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just about the loss of someone. For me, it's

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been very much about the loss of my perceived,

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what I had imagined to be my future self. And

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with a breast cancer diagnosis or a couple of

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them, yeah, grief has been an interesting one

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to navigate. So yeah, I think it's just... I

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think it's a really important topic. I think

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it's so applicable to everything in life, but

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especially when it comes to corporations and

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supporting workers going through that grief process

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in whatever way that is. Sarah, what about you?

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Yeah, probably similar in terms of I think it's

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such an important thing for us to be talking

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about. We're all going to experience it in some

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form. And yet we're really bad at talking about

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it, I think, through my experiences. The main

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thing really that I can sort of draw from is

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I lost my dad in the first wave of the pandemic,

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COVID. And it was a weird time anyway, right?

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And lots of people lost lots of things. But the

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way in which I was able or unable to grieve,

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alongside then seeing people's weird human reactions

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to somebody that was grieving, showed me that

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actually we're not very good at this. So, you

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know, any opportunity that I get to... Where

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I'm going about grief, I want to speak about

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it and I want to share because I think it's so

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important people don't feel alone in that grief.

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So that's me. How about you, Anita? Hi, really

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nice to be with you all here today. And I think

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for me, it's also a lot of lived experience.

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So losing my parents and then also experiencing

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infertility. So I think there's different kinds

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of grief, which people don't necessarily understand.

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And there are times where I didn't expect to

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feel grief, but I did. I think just to echo what

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you were saying, people can feel incredibly isolated

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when they experience grief. And the more we normalize

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it, the more we talk about it, because we're

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all going to be hit by it at some stage in our

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lives. So I think the more we can talk about

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it, people are less likely to do it alone and

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suffer alone. So I think that's one of my big

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drivers. And I'm just wondering also for you,

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Kavita, what's your... What's your why in joining

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this conversation? We lost our mum in December

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of 2024 and she was at end of life. We managed

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to bring her home and we were caring for her,

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myself, my siblings and my dad. And I remember

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really late at night, her syringe driver started

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to beep. So I had to bring the hospice nurses

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for them to come out to check it. And as I was

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trying to stay up at five o 'clock in the morning,

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I kind of was reflecting on everything that was

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happening. Also scrolling through LinkedIn at

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the same time. And I suppose a couple of things

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for me really resonated. And the first was our

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own experiences. So myself, my two siblings,

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our partners as well. We all had completely different

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experiences when we look at it from how our organisations

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treated us while we were going through that.

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Some managers and organisations were amazing,

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but one in particular absolutely wasn't and didn't

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really get it and didn't really understand. And

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the impact that then had on one of my siblings

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as well, while he's... We're trying to support

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my mum who's at end of life, but he's getting

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all of this pressure from work. Just wasn't needed.

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And whilst scrolling through LinkedIn, I then

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put a post up literally about a heartfelt plea

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to managers. You know, if you've got people going

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through this, your team's going through this,

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please be supportive. Please be understanding.

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This is our lived experience. And I gave them

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some examples. And I was blown away by the amount

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of comments that then came up on the LinkedIn.

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And some people had the most. amazing support

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network from their organisation and their managers.

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But horrifically, some of them didn't. And some

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of those comments on there just really broke

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my heart. So I think from a learning perspective,

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you're right, Sarah, I don't think people talk

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about it enough. And I don't think we as a society,

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maybe it's a cultural thing, but in society,

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we don't talk about it enough. And therefore,

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I don't think managers are prepared. A lot of

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the policies all state at manager's discretion.

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But what does that actually mean? And I think

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a lot of managers don't know how to handle it.

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I mean, I've heard managers say, well, I haven't

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experienced it, so just get on with it. So, yeah,

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I think for me, it really was something that

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actually there's a valuable learning in there

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for everybody, not just our own experiences,

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what we're going through and what some of my

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siblings unfortunately faced during that event,

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but also that wider impact on organisations.

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I know, Lisa, you spoke about organisations as

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well and really getting them to understand and

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be supportive, whatever that grief looks like.

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Does anybody know? And we think of why, why is

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that happening? Why don't we talk? Because there

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are some cultures out there, different cultures

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out there who are really expressive, really speak

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about it, really support individuals through

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that whole grief stages, mourning, et cetera.

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I can't put my finger on why we don't. It's very

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much we walk across, we're across the road to

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not ask that question or speak to somebody. I

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have thoughts. It's easy to hide behind a process

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or to follow a process than it is to think about

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having to. be a human when it comes to to corporations

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and i think there's two different very different

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organizations that i've worked in and the last

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couple i've worked in have been quite people

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centric the one i mean currently is is very people

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orientated and in previous employment it's been

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very much around well we've got to follow this

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process and you know i've been a manager in retail

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witnessing you know somebody's you know losing

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their grandparent who's their main person that

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you know brought them up and the attitude was

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very much well what's he doing it's just his

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grandma and it's just you can't you can't say

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that you know you've got a it's a It's an emotion.

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And I think organizations sometimes get so lost

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in the process of what we've got to do and the

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tick boxes that we have to follow that they forget

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how to to human. They forget the compassion and

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the understanding and the complexity of grief.

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You know, grief isn't just grief is like this

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thing that you just walk around with and you

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live with. And it's always. always there and

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over time it gets easier to manage you know you

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can kind of put it to one side to a certain degree

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but something's always going to come and knock

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you off your feet again and then you've got this

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grief bubble surrounding you again and it's it's

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not something that It gets easier to deal with

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in terms of living with it, but the emotions

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are still there. I suppose you find ways to,

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when I look at my journey, I think I've just

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found ways to keep putting one foot in front

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of the other and way to kind of like navigate

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way through a new life now without, you know,

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mumming the head of our family kind of thing

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as well. But yeah, I think that's interesting

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when you say that some managers, organisations

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forget the human in there. Now, I was going to

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say what that really draws on is empathy. So

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the lack of empathy in the workplace. So if you

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haven't been through a loss, what you do as a

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manager, for example, you draw on the empathy

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and imagine how it might feel. Imagine what that

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person might need. And from like, for example,

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when I lost my mum and I went back to work, I

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think when I was in the grief, I couldn't see

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how deep I was in it. So it almost takes a manager

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to be able to recognise. that okay this person's

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had a big loss in their life i had i had brain

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fog i couldn't concentrate i couldn't function

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at the capacity i was before that and that was

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really hard for me to be able to to work but

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i just did it what went to work work wore the

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mask because you're expected to be over it after

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a certain period of time but i think we were

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touching on there is it never goes it forms a

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part of your life and your life builds around

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it Yeah, absolutely. I think that's what I was

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just going to draw on, Anita, the piece around

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it perhaps doesn't actually get easier. It's

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just our lives get bigger. Our lives continue.

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The grief stays the same, actually. But our lives

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continue around that grief. And so there's more

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things taking our attention, whereas at the moment

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of that grief really hitting hard, that full,

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full attention. I think kind of that question

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around why do we not? talk about it it's because

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it's dirty right it's it's hard it's uncomfortable

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it's really difficult to talk about it's messy

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grief doesn't look one way it's not the picture

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of somebody crying it's not the picture of somebody

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um not being able to function quite often you

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can be grieving and life continues you know there's

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a dark humor around grief and that's certainly

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what helped me through quite a lot of difficult

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times and I think that's why people struggle

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but I think you're right Kavita I definitely

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have seen and when I've been sort of traveling

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I had the privilege of being able to sort of

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witnessed some funerals that were happening in

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Nepal and it is so different and it was the the

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outward expression of grief at that moment is

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like nothing I've ever witnessed and that's always

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sort of stuck with me that we we just don't really

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have that And funerals, I think as a child, I

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was never invited to attend funerals. I don't

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know if that plays out for any of you guys. I

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sadly did. We had a lot of elderly relatives

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and my great grandma, for example. I can't remember

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how old I was, but I do remember that my dad

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was holding me during this and in caring me during

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the funeral. So I must have been two, three maybe

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when she passed away. But I suppose in our families,

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in my culture, we always... Yeah, the kids have

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always gone there, but that hasn't progressed

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into the next generation. So when I look at my

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friends or my family who've had kids and they're

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younger, they just do not take them to funerals

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whatsoever. It's almost like we try to protect

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them. Do you think then, Sarah, building what

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you said, do you think we don't want to talk

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about it because we don't, not only that it's

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so complex, but that we don't want to think about

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it. We don't want to think about it because that

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means we have to think about it for ourselves

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as well. Perhaps, perhaps there's a denial. aspect

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I think if you've not experienced a loss of some

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kind because right we're saying that grief isn't

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just about somebody dying it could be lots of

00:13:09.669 --> 00:13:12.889
different versions of grief if you've not experienced

00:13:12.889 --> 00:13:15.590
that so far in your life it's quite difficult

00:13:15.590 --> 00:13:19.230
to put yourself into those shoes and I think

00:13:19.230 --> 00:13:22.049
we often sort of confuse sympathy with empathy

00:13:22.049 --> 00:13:24.590
etc I know we were talking about that a moment

00:13:24.590 --> 00:13:26.960
ago Anita But I just think it's because it's

00:13:26.960 --> 00:13:29.899
really hard. They're really hard conversations

00:13:29.899 --> 00:13:33.600
to have and they require a level of vulnerability.

00:13:34.000 --> 00:13:37.480
You know, we're here talking about this. I don't

00:13:37.480 --> 00:13:40.220
typically talk about this in a public forum,

00:13:40.240 --> 00:13:42.799
but I'll talk to everybody. that I can that I

00:13:42.799 --> 00:13:44.379
meet that wants to talk about it but I'm really

00:13:44.379 --> 00:13:47.399
bad at talking to my family about it and they're

00:13:47.399 --> 00:13:49.539
the people that are experiencing it alongside

00:13:49.539 --> 00:13:52.539
me and I'm here going we should talk about it

00:13:52.539 --> 00:13:55.019
more I can't talk to my family about it so I

00:13:55.019 --> 00:13:57.179
think it's because it's really hard I think I

00:13:57.179 --> 00:14:00.340
found it Oh, this is a tough podcast, you know,

00:14:00.440 --> 00:14:03.059
because this is going to bring up emotions, isn't

00:14:03.059 --> 00:14:05.899
it? I've been through two breast cancer episodes.

00:14:06.220 --> 00:14:09.120
My right one tried to get me five years ago.

00:14:09.480 --> 00:14:12.139
And then my left one tried to get me in August

00:14:12.139 --> 00:14:17.720
last year. And you're facing your mortality because

00:14:17.720 --> 00:14:21.639
you don't know what the outcome is going to be

00:14:21.639 --> 00:14:26.059
when you get that diagnosis. And understandably,

00:14:26.139 --> 00:14:29.320
people don't know what to do with that at all

00:14:29.320 --> 00:14:34.580
because it's really interesting to see how people

00:14:34.580 --> 00:14:37.200
have different friends and family react in those

00:14:37.200 --> 00:14:39.899
situations as well. My brother was very much,

00:14:40.000 --> 00:14:43.139
I want to drop everything, talk to me. And he

00:14:43.139 --> 00:14:45.799
was there from the offset. And then you have

00:14:45.799 --> 00:14:50.009
friends that they don't. know what to say so

00:14:50.009 --> 00:14:53.690
they do. I had friends turn up and spend the

00:14:53.690 --> 00:14:55.509
night with me because I was scared to be on my

00:14:55.509 --> 00:15:01.330
own. I had friends turn up with meals that they

00:15:01.330 --> 00:15:03.590
cooked for me or just turned up just to cook

00:15:03.590 --> 00:15:07.610
or just to sit with me. Going into hospital I

00:15:07.610 --> 00:15:09.370
was getting really, really overwhelmed because

00:15:09.370 --> 00:15:12.049
I ended up having to have a double mastectomy

00:15:12.049 --> 00:15:16.269
and reconstructive surgery last year and I was

00:15:16.269 --> 00:15:19.480
just terrified. And I think one thing, one of

00:15:19.480 --> 00:15:21.120
my friends turned up and cleaned my house for

00:15:21.120 --> 00:15:23.039
me because that was, you just obsess over the

00:15:23.039 --> 00:15:24.600
weirdest things when you're going through some

00:15:24.600 --> 00:15:27.240
of that. But it's just what I found was that

00:15:27.240 --> 00:15:29.240
the first time around, I didn't talk so much

00:15:29.240 --> 00:15:31.659
about it. I kept it bottled up. I didn't want

00:15:31.659 --> 00:15:35.179
to upset any people. I use comfort, I use humour

00:15:35.179 --> 00:15:38.259
as a defence mechanism and as a protective thing.

00:15:38.419 --> 00:15:40.299
You know, if I make people laugh, then I can

00:15:40.299 --> 00:15:42.360
make other people's discomfort more comfortable.

00:15:42.659 --> 00:15:46.879
And this time I didn't do that. I spoke really

00:15:46.879 --> 00:15:50.179
openly and rawly about it. And I think showing

00:15:50.179 --> 00:15:53.519
that vulnerability and letting people in and

00:15:53.519 --> 00:15:56.039
see the ugly side of it, because grief isn't

00:15:56.039 --> 00:15:59.200
sexy, but that ugly side of grief, seeing the

00:15:59.200 --> 00:16:02.019
ugly crying and the desperation and the fear

00:16:02.019 --> 00:16:04.399
and the unknown, it just meant that they could

00:16:04.399 --> 00:16:08.259
find their own way with things. They could find

00:16:08.259 --> 00:16:10.360
their own way to show me love and to show me

00:16:10.360 --> 00:16:13.679
support and to show up when I needed them the

00:16:13.679 --> 00:16:17.500
most. Sometimes people just send me messages

00:16:17.500 --> 00:16:20.600
saying, I don't know what to say. Yeah. I'm just

00:16:20.600 --> 00:16:22.019
sorry. I think that's the thing, isn't it? Sometimes

00:16:22.019 --> 00:16:25.659
I don't think I would expect anybody to say the

00:16:25.659 --> 00:16:28.019
right thing or even say anything to me. Sometimes

00:16:28.019 --> 00:16:31.179
it's just having somebody there who will. You're

00:16:31.179 --> 00:16:32.960
right. You know, those people that actually do

00:16:32.960 --> 00:16:34.679
show up, they don't know what to say, but they'll

00:16:34.679 --> 00:16:36.779
just help you in whatever way that may well be.

00:16:37.039 --> 00:16:40.120
That will send that message to you when you're

00:16:40.120 --> 00:16:42.769
having a bad day or just check in on you. I think

00:16:42.769 --> 00:16:45.149
sometimes I think we, do we overthink it? Do

00:16:45.149 --> 00:16:47.210
we think, well, I don't really know what to say.

00:16:47.269 --> 00:16:48.909
What if I make the situation worse? What if I

00:16:48.909 --> 00:16:50.789
make them upset? So it's better to cross the

00:16:50.789 --> 00:16:52.769
road and avoid them. And I would always say,

00:16:52.909 --> 00:16:55.309
but you don't have to say anything. You just

00:16:55.309 --> 00:16:58.509
have to be there. I think saying, I always thought

00:16:58.509 --> 00:17:00.110
that saying something was better than saying

00:17:00.110 --> 00:17:04.470
nothing. But then I was met with toxic positivity

00:17:04.470 --> 00:17:08.569
of, or cheer up, or you'll look great with a

00:17:08.569 --> 00:17:12.640
bald head. or it will get better whoa whoa whoa

00:17:12.640 --> 00:17:18.240
whoa no because it kind of minimizes what you're

00:17:18.240 --> 00:17:20.759
what you're kind of going through and I'd like

00:17:20.759 --> 00:17:23.380
to think that you know with the the loss of you

00:17:23.380 --> 00:17:26.460
know your your parents in your situations Anita

00:17:26.460 --> 00:17:29.599
Sarah and Kavita I I'd like to think that nobody

00:17:29.599 --> 00:17:31.619
turned around and said well cheer up it could

00:17:31.619 --> 00:17:35.880
be worse I did have it could be worse I mean

00:17:35.880 --> 00:17:40.259
yeah maybe but everyone's situation is it's your

00:17:40.259 --> 00:17:43.099
own experience and there is no right or wrong

00:17:43.099 --> 00:17:45.599
way of dealing with grief i think just showing

00:17:45.599 --> 00:17:49.180
showing up in some way rather than just sit sitting

00:17:49.180 --> 00:17:51.160
there silently observing and coming back where

00:17:51.160 --> 00:17:53.940
everything's a bit lighter i think it's you can't

00:17:53.940 --> 00:17:57.420
really avoid the heavy stuff and i think to to

00:17:57.420 --> 00:18:01.109
sarah's point earlier it was I think people are,

00:18:01.250 --> 00:18:03.849
you're mirroring their worst fears. And I think

00:18:03.849 --> 00:18:06.630
that's a biggie for people to kind of, a hurdle

00:18:06.630 --> 00:18:08.730
for people to get around. I think you've hit

00:18:08.730 --> 00:18:11.369
the nail on the head. Sorry, Anita. I was just

00:18:11.369 --> 00:18:13.430
going to say, I think it's that people want to

00:18:13.430 --> 00:18:15.490
have a solution. They want to come to you with

00:18:15.490 --> 00:18:17.690
a solution. They want to make it better. They

00:18:17.690 --> 00:18:20.829
want to take it all away. And so they might just

00:18:20.829 --> 00:18:23.549
then shut down and do nothing or just do, say

00:18:23.549 --> 00:18:26.299
and do the wrong thing. But I think what... I

00:18:26.299 --> 00:18:28.880
think the biggest thing is people are avoiding

00:18:28.880 --> 00:18:31.859
big emotions in themselves and they're trying

00:18:31.859 --> 00:18:35.460
to avoid provoking emotions in you or making

00:18:35.460 --> 00:18:37.859
you feel an emotion when you're feeling it anyway.

00:18:38.200 --> 00:18:40.839
So it's almost like. You sometimes have to just

00:18:40.839 --> 00:18:44.319
sit with these difficult emotions and maybe experience

00:18:44.319 --> 00:18:47.599
it together. Imagine what it might be like and

00:18:47.599 --> 00:18:50.180
just allow that to happen because the emotions

00:18:50.180 --> 00:18:53.460
don't evaporate. They don't just appear. They

00:18:53.460 --> 00:18:55.640
need to be experienced. And that's a massive

00:18:55.640 --> 00:18:57.980
part of grief. No, you're right. I think Andrew's

00:18:57.980 --> 00:19:00.359
also mentioned that people use the word battle,

00:19:00.500 --> 00:19:03.019
but it's not a battle. It's not a battle. It's

00:19:03.019 --> 00:19:04.240
not something you're going to win. I think for

00:19:04.240 --> 00:19:06.980
me, my experience has been it's finding a different

00:19:06.980 --> 00:19:10.289
way of living now. As a family, you know, mum's

00:19:10.289 --> 00:19:12.190
not there no more. She's been with us since day

00:19:12.190 --> 00:19:15.170
one. The kind of, the wise person in our family

00:19:15.170 --> 00:19:16.809
that everybody always went to, I always called

00:19:16.809 --> 00:19:18.829
her the glue that kept us together. And we're

00:19:18.829 --> 00:19:20.990
all, all of us, grandkids included, my dad included,

00:19:21.109 --> 00:19:24.369
just navigating, trying to figure out what does

00:19:24.369 --> 00:19:27.329
life look like now and how does that work for

00:19:27.329 --> 00:19:30.250
us now as a family or as individuals and everything.

00:19:30.509 --> 00:19:32.309
And I don't think it's a battle that you'll,

00:19:32.349 --> 00:19:33.950
it's not a battle that it starts when you're

00:19:33.950 --> 00:19:36.150
going to win and suddenly get over it. It is

00:19:36.150 --> 00:19:38.710
just trying to navigate. I keep saying, all I've

00:19:38.710 --> 00:19:40.529
been doing is just for the past year and a bit,

00:19:40.589 --> 00:19:42.289
putting one foot in front of the other. And I

00:19:42.289 --> 00:19:44.089
think that's all you can do. But you do. I think

00:19:44.089 --> 00:19:45.809
you're right. You need that support around you.

00:19:45.849 --> 00:19:48.509
I know you mentioned earlier, Lisa. I'm interested

00:19:48.509 --> 00:19:50.490
to hear from you, Sarah and Anita as well. What

00:19:50.490 --> 00:19:53.109
was your experience like in the workplace when

00:19:53.109 --> 00:19:56.289
you were going through this? Oh, heavy. It was

00:19:56.289 --> 00:20:00.349
as terrible as cancer is. I just experienced

00:20:00.349 --> 00:20:04.569
nothing but compassion and love. and space and

00:20:04.569 --> 00:20:07.990
understanding. And grief is different for everybody

00:20:07.990 --> 00:20:11.490
and you need different things. And Anita mentioned

00:20:11.490 --> 00:20:15.009
earlier that you didn't know, you didn't recognize

00:20:15.009 --> 00:20:18.329
that you were in these stages. You knew that

00:20:18.329 --> 00:20:20.650
you were in grief, but you didn't recognize the

00:20:20.650 --> 00:20:22.650
help, your support you kind of needed because

00:20:22.650 --> 00:20:24.509
you're just, you have to get on with things.

00:20:24.609 --> 00:20:26.470
You have to, because you've got your bills to

00:20:26.470 --> 00:20:30.279
pay and sometimes you do need, it's hard. Because

00:20:30.279 --> 00:20:34.099
companies are companies, but you do need someone,

00:20:34.319 --> 00:20:37.579
you do need a colleague or a leader that takes

00:20:37.579 --> 00:20:39.980
a step back at the moment and says, look, should

00:20:39.980 --> 00:20:43.859
you be at work right now? I came out of, I had

00:20:43.859 --> 00:20:46.059
my breast, I had my double mastectomy and breast

00:20:46.059 --> 00:20:49.839
reconstruction on the 3rd of October. And that's

00:20:49.839 --> 00:20:52.799
a, the reconstruction involved surgery, removing

00:20:52.799 --> 00:20:56.119
muscle and tissue from both of my legs. So I

00:20:56.119 --> 00:20:59.059
couldn't walk properly at first. I couldn't sit.

00:20:59.339 --> 00:21:01.160
properly. And then I couldn't really lift. I

00:21:01.160 --> 00:21:03.720
was kind of like a sausage, just kind of lying

00:21:03.720 --> 00:21:06.920
in bed, moving around a little bit. And then

00:21:06.920 --> 00:21:09.240
after a week I got let out. And I think it got

00:21:09.240 --> 00:21:12.859
to the point where Sunday night I'd watched 20,

00:21:12.940 --> 00:21:15.960
48 hours of TV. I'd been lying in bed like a

00:21:15.960 --> 00:21:18.519
sausage for a week. And I messaged my boss and

00:21:18.519 --> 00:21:21.539
I just said, I cannot. I cannot do this for another

00:21:21.539 --> 00:21:24.420
five weeks. I'm going to lose my mind. I need

00:21:24.420 --> 00:21:27.180
to do something. And I asked to go back to work

00:21:27.180 --> 00:21:29.960
on that following week. And he's just like, I

00:21:29.960 --> 00:21:33.380
don't know about that. Let's catch up and have

00:21:33.380 --> 00:21:36.299
a conversation first. And my friend's mum actually

00:21:36.299 --> 00:21:39.180
came to live with me for a week after surgery.

00:21:39.259 --> 00:21:43.000
And she said. over my dead body are you going

00:21:43.000 --> 00:21:45.900
back to work and it's like you need those people

00:21:45.900 --> 00:21:48.220
looking out for you to be that kind of mirror

00:21:48.220 --> 00:21:50.900
to say hey you know what something big has happened

00:21:50.900 --> 00:21:54.059
here and yeah like physically you're broken and

00:21:54.059 --> 00:21:56.519
actually mentally i think this is quite the right

00:21:56.519 --> 00:21:59.420
time to be to be rushing back doing that sometimes

00:21:59.420 --> 00:22:02.660
you're so desperate to cling on to what you your

00:22:02.660 --> 00:22:04.920
former self like this is a new version of you

00:22:04.920 --> 00:22:07.559
now like what you were before that's that's not

00:22:07.559 --> 00:22:09.779
you now you've got a different version and you're

00:22:09.779 --> 00:22:11.619
trying to live with what's changed you're trying

00:22:11.619 --> 00:22:15.160
to live with a future with ambiguity or uncertainty

00:22:15.160 --> 00:22:19.059
or without someone in there and that's hard but

00:22:19.059 --> 00:22:20.619
it's good that you i would say it's good that

00:22:20.619 --> 00:22:23.900
you have that boss to kind of no you're not Okay,

00:22:23.920 --> 00:22:26.000
as much as you think you are, but so it sounds

00:22:26.000 --> 00:22:28.559
like you had that kind of level of support. I

00:22:28.559 --> 00:22:30.680
can imagine that there must be bosses out there

00:22:30.680 --> 00:22:32.960
that would be, yeah, okay, come back. We'll give

00:22:32.960 --> 00:22:35.140
you this project to do and not really think about

00:22:35.140 --> 00:22:38.799
you as a person and having that, your own wellbeing,

00:22:38.980 --> 00:22:41.140
your own mental health, your own physical health

00:22:41.140 --> 00:22:44.400
that sits in with that. Yeah. And just, I suppose

00:22:44.400 --> 00:22:47.500
on the flip side, there are some people who actually

00:22:47.500 --> 00:22:50.500
need it. I know Lisa, you had. you know massive

00:22:50.500 --> 00:22:53.339
surgery you need to physically rest but some

00:22:53.339 --> 00:22:56.220
people experience who's grief for maybe losing

00:22:56.220 --> 00:22:59.700
a loved one it might be that they say you know

00:22:59.700 --> 00:23:02.200
what I need work at the moment because I need

00:23:02.200 --> 00:23:04.700
a distraction but then I think it's for the manager

00:23:04.700 --> 00:23:07.660
to say actually let's look at what you are able

00:23:07.660 --> 00:23:10.579
to do what's do it so not give you your full

00:23:10.579 --> 00:23:13.259
remit maybe you come back on a phase return maybe

00:23:13.259 --> 00:23:16.859
you do reduced amount of work but so it's I think

00:23:16.859 --> 00:23:19.339
it's working flexibly and not taking a one -sided

00:23:19.339 --> 00:23:22.140
fits all approach but really having the conversation

00:23:22.140 --> 00:23:25.519
understand where the person's at are they actually

00:23:25.519 --> 00:23:27.900
able to is it going to add more pressure and

00:23:27.900 --> 00:23:31.819
stress and coming up with a plan and i know that

00:23:31.819 --> 00:23:34.440
sometimes managers feel like they're you know

00:23:34.440 --> 00:23:37.720
they're restricted because of policies etc but

00:23:37.720 --> 00:23:41.400
take a human approach You know yourself, you're

00:23:41.400 --> 00:23:44.680
a human. You know what might be best. Have conversations

00:23:44.680 --> 00:23:48.960
on their behalf with HR or whoever and make those

00:23:48.960 --> 00:23:52.359
changes because people remember these things.

00:23:52.519 --> 00:23:55.440
They are going to remember when I went through

00:23:55.440 --> 00:23:57.960
my difficult time, my manager came through for

00:23:57.960 --> 00:24:01.099
me. They're more likely to be, you know. a lot

00:24:01.099 --> 00:24:03.619
more loyal a lot more productive a lot more happier

00:24:03.619 --> 00:24:06.099
in their teams and it and it goes back to the

00:24:06.099 --> 00:24:08.480
whole psychological safety aspect as well you're

00:24:08.480 --> 00:24:10.660
building that trust through all of these interactions

00:24:10.660 --> 00:24:13.640
so i think for managers is to really trust in

00:24:13.640 --> 00:24:16.299
yourself knowing what you know your person in

00:24:16.299 --> 00:24:18.960
your team best than anyone and working with them

00:24:18.960 --> 00:24:21.339
to figure out actually how can i support them

00:24:21.339 --> 00:24:23.220
through this I think that's really interesting

00:24:23.220 --> 00:24:25.740
as you talk about that. I'm sitting here reflecting

00:24:25.740 --> 00:24:29.759
because my experience is really hard to relate

00:24:29.759 --> 00:24:32.420
to any of what we've talked about because it

00:24:32.420 --> 00:24:36.359
was a time where the world didn't know what was

00:24:36.359 --> 00:24:38.960
happening, right? So up until a couple of days

00:24:38.960 --> 00:24:42.680
that my dad was taken to hospital, I was still

00:24:42.680 --> 00:24:45.319
working in my job and my job at the time was

00:24:45.319 --> 00:24:48.210
for a large retailer where... We were essential

00:24:48.210 --> 00:24:50.569
workers, right? So people were coming. We were

00:24:50.569 --> 00:24:53.769
having to enforce people standing two metres

00:24:53.769 --> 00:24:55.869
away from each other. A certain amount of people

00:24:55.869 --> 00:24:58.329
coming into the shop to get their food. So I

00:24:58.329 --> 00:25:02.150
was surrounded by this thing, which ultimately

00:25:02.150 --> 00:25:06.069
a couple of days later took my dad away from

00:25:06.069 --> 00:25:10.450
me. And so it was a really, it was so, I can

00:25:10.450 --> 00:25:13.289
sit and reflect now and think about it differently

00:25:13.289 --> 00:25:16.359
because nobody knew. how to handle that situation,

00:25:16.660 --> 00:25:19.259
let alone somebody in their team that had then

00:25:19.259 --> 00:25:21.140
been impacted by this thing that seemed like

00:25:21.140 --> 00:25:23.519
science fiction, right? It didn't feel like this

00:25:23.519 --> 00:25:26.859
was real. We're just this weird things happening.

00:25:27.140 --> 00:25:30.900
And so I've got real sort of kindness and empathy

00:25:30.900 --> 00:25:33.039
towards the people that were really trying their

00:25:33.039 --> 00:25:36.279
best to support me, but I didn't feel supported,

00:25:36.380 --> 00:25:39.420
but I don't think it was there. It was such a

00:25:39.420 --> 00:25:43.259
unique, weird situation. I think the bits for

00:25:43.259 --> 00:25:44.920
me that were really difficult as somebody that

00:25:44.920 --> 00:25:47.480
was going through that, we've talked about support,

00:25:47.640 --> 00:25:49.700
right? There was no support. I had been in the

00:25:49.700 --> 00:25:53.200
hospital with my dad and therefore was deemed

00:25:53.200 --> 00:25:56.579
as having to isolate for sort of two weeks after.

00:25:56.720 --> 00:25:59.839
I didn't want to go and stay. where I lived on

00:25:59.839 --> 00:26:02.519
my own for two weeks after watching my dad die.

00:26:02.740 --> 00:26:05.140
So I went and lived with my mum and moved back

00:26:05.140 --> 00:26:07.359
into my childhood home for two weeks, which was

00:26:07.359 --> 00:26:10.700
the hardest experience being with somebody who

00:26:10.700 --> 00:26:12.680
had not been able to see their partner of nearly

00:26:12.680 --> 00:26:15.640
40 years, sort of say goodbye to him. I was the

00:26:15.640 --> 00:26:18.440
conduit for that, right? Didn't even have a video.

00:26:18.519 --> 00:26:21.059
It was just via telephone. He wasn't conscious.

00:26:21.319 --> 00:26:24.819
But having to move back in to that home and be

00:26:24.819 --> 00:26:28.670
stuck, there was no escape. I remember... As

00:26:28.670 --> 00:26:31.990
soon as that isolation period was over, the first

00:26:31.990 --> 00:26:34.910
thing I did was I borrowed my mom's bike and

00:26:34.910 --> 00:26:38.309
I just cycled down the canals. And the one thing

00:26:38.309 --> 00:26:40.009
I'm getting quite emotional because the one thing

00:26:40.009 --> 00:26:43.170
that I can really remember is how alive everything

00:26:43.170 --> 00:26:47.130
felt and seeing the nature and the water and

00:26:47.130 --> 00:26:49.609
the sunshine. It just felt so alive. So for me,

00:26:49.630 --> 00:26:51.369
it was a really weird experience because all

00:26:51.369 --> 00:26:54.599
of my. I was really like forced to sit with my

00:26:54.599 --> 00:26:57.900
emotions and I was forced to sort of I couldn't

00:26:57.900 --> 00:26:59.480
shy away from it. It was everything that was

00:26:59.480 --> 00:27:02.099
on the telly. I was there. I had my mum there.

00:27:02.339 --> 00:27:04.440
And then as soon as I was able to go, it was

00:27:04.440 --> 00:27:06.660
like, oh, actually, there is this other there

00:27:06.660 --> 00:27:10.660
is a world that's continuing to move. Like nature

00:27:10.660 --> 00:27:13.619
has been so healing for me to like this is nature.

00:27:14.269 --> 00:27:16.890
It doesn't take away from how awful things are

00:27:16.890 --> 00:27:19.630
and how difficult it can be. But this is also

00:27:19.630 --> 00:27:22.609
the cycle of life. And that for me has been super,

00:27:22.690 --> 00:27:24.750
super helpful. It's allowed me a perspective.

00:27:25.210 --> 00:27:27.410
It's given me comfort and it's allowed me to

00:27:27.410 --> 00:27:29.349
hold on to something when things have felt really,

00:27:29.410 --> 00:27:31.809
really difficult. Well, thanks for sharing that,

00:27:31.849 --> 00:27:33.930
Sarah. That sounds like it was really tough to

00:27:33.930 --> 00:27:35.730
share with us. And I think you're right. I think

00:27:35.730 --> 00:27:39.029
we've underestimated the impact the pandemic

00:27:39.029 --> 00:27:42.309
had. And when people did lose people over there,

00:27:42.410 --> 00:27:44.970
their loved ones over that pandemic period. And

00:27:44.970 --> 00:27:46.630
I think you're right, it's a different sense

00:27:46.630 --> 00:27:49.569
of grief. And I think for me, it almost seems

00:27:49.569 --> 00:27:53.309
it's even more so. I don't know how I'm trying

00:27:53.309 --> 00:27:55.710
to do the words now, but yeah, it seems like

00:27:55.710 --> 00:27:58.009
a bit more prolonged, if you like. And it's still

00:27:58.009 --> 00:28:00.809
sat there because you didn't have those people

00:28:00.809 --> 00:28:02.509
around you in that. Yeah, it's very different.

00:28:02.710 --> 00:28:05.250
Yeah, I guess it's delayed, like complex grief,

00:28:05.349 --> 00:28:08.109
I guess, when the... normal rituals and routines

00:28:08.109 --> 00:28:09.869
that we're used to even if we're recognizing

00:28:09.869 --> 00:28:12.130
that we don't do it great anyway we do have some

00:28:12.130 --> 00:28:15.589
when that's stripped away it you're right it

00:28:15.589 --> 00:28:18.089
does prolong that or makes it difficult so for

00:28:18.089 --> 00:28:20.670
me actually I would say it's only in the last

00:28:20.670 --> 00:28:23.210
two years like that happened 2020 it's only in

00:28:23.210 --> 00:28:25.410
the last two years through sort of a therapeutic

00:28:25.410 --> 00:28:28.609
process that I've really been able to go oh yeah

00:28:28.609 --> 00:28:32.029
like that was that was really hard and huge like

00:28:32.029 --> 00:28:34.390
it's not just like oh oh well it's okay it's

00:28:34.390 --> 00:28:36.619
just this thing that happened like no it It was

00:28:36.619 --> 00:28:38.980
really awful and it's okay for me to feel like

00:28:38.980 --> 00:28:41.440
it was really awful. Similarity to yourself,

00:28:41.579 --> 00:28:43.920
I guess, Lisa, like acknowledging it within yourself,

00:28:44.039 --> 00:28:48.000
like this is hard. Yeah. Do you know the first

00:28:48.000 --> 00:28:51.640
time I went through breast cancer was I was diagnosed

00:28:51.640 --> 00:28:56.660
in January 2021. So it was in lockdown. And a

00:28:56.660 --> 00:28:59.299
lot of what you were saying about life is still

00:28:59.299 --> 00:29:00.779
going on for people. People are still living

00:29:00.779 --> 00:29:04.839
their lives and it's hard because you're in this

00:29:04.839 --> 00:29:08.000
bubble. You know, there were so many restrictions

00:29:08.000 --> 00:29:11.160
and so much of the whole process, you know, that

00:29:11.160 --> 00:29:14.500
even down to finding out I had cancer, it was,

00:29:14.500 --> 00:29:17.880
you know, and the NHS went into this. We're going

00:29:17.880 --> 00:29:20.099
to do phone calls. There's no face to face anything.

00:29:20.970 --> 00:29:24.690
You know, I had the phone call on a Monday. I

00:29:24.690 --> 00:29:26.069
knew I was going to get a phone call on the Monday,

00:29:26.130 --> 00:29:27.730
but I didn't know what time. And all of a sudden,

00:29:27.809 --> 00:29:29.990
I live on my own, you know, getting that cancer

00:29:29.990 --> 00:29:32.130
diagnosis. You're having like this out -of -body

00:29:32.130 --> 00:29:34.710
experience and then having to wait two hours

00:29:34.710 --> 00:29:38.269
for my brother to arrive on train because he

00:29:38.269 --> 00:29:40.970
lives far away. And going through those, the

00:29:40.970 --> 00:29:43.990
process, I mean, being a patient in a hospital.

00:29:44.779 --> 00:29:47.619
during lockdown I've got to say if it brings

00:29:47.619 --> 00:29:50.579
you any comfort Sarah you know god love the NHS

00:29:50.579 --> 00:29:53.680
they they broke the distancing rules to give

00:29:53.680 --> 00:29:56.819
me hugs at the the moments that I was going in

00:29:56.819 --> 00:29:59.119
for the first time I'd had a lumpectomy they

00:29:59.119 --> 00:30:01.119
were just holding me they were holding my hand

00:30:01.119 --> 00:30:03.359
they were giving me a hug I mean obviously they've

00:30:03.359 --> 00:30:06.799
been isolating and and you know I was just I

00:30:06.799 --> 00:30:09.799
was in it was isolating but there was a lot of

00:30:09.799 --> 00:30:13.279
love being shown by those key workers to make

00:30:13.279 --> 00:30:15.259
sure that they were trying to do the best they

00:30:15.259 --> 00:30:18.359
could given the situation to give you that comfort.

00:30:18.559 --> 00:30:20.579
But yeah, I completely relate to what you're

00:30:20.579 --> 00:30:23.359
saying that you need the things when you're going

00:30:23.359 --> 00:30:26.259
through grief, you need to find the things that

00:30:26.259 --> 00:30:29.400
keep you grounded and link and anchor you back

00:30:29.400 --> 00:30:32.819
to some part of yourself. And a lot of that is

00:30:32.819 --> 00:30:35.880
I need some form of control to get that back

00:30:35.880 --> 00:30:39.440
and riding that bike with the wind kind of going

00:30:39.440 --> 00:30:42.599
through your hair as it kind of makes you feel

00:30:42.599 --> 00:30:46.019
alive and my version of that has always been

00:30:46.019 --> 00:30:48.980
weightlifting and the gym and as long as I can

00:30:48.980 --> 00:30:52.119
as long as I can get to the gym and throw some

00:30:52.119 --> 00:30:55.400
heavy weights around it makes things it helps

00:30:55.400 --> 00:30:59.000
clear my head and counselling and therapy has

00:30:59.000 --> 00:31:03.420
been a huge part of my life for probably the

00:31:03.420 --> 00:31:07.289
last six years and it's been game -changing for

00:31:07.289 --> 00:31:12.369
me but Anita you mentioned earlier around not

00:31:12.369 --> 00:31:14.849
knowing kind of what you needed but reflecting

00:31:14.849 --> 00:31:18.309
on your experiences now how how could you have

00:31:18.309 --> 00:31:20.910
been better supported whether that's you know

00:31:20.910 --> 00:31:24.109
in personal life with with with friends and loved

00:31:24.109 --> 00:31:26.970
ones or or in the workplace what what would you

00:31:26.970 --> 00:31:29.490
want to see or what would you have wanted to

00:31:29.490 --> 00:31:32.069
happen or what could have happened that that

00:31:32.069 --> 00:31:34.630
would have made you feel more supported I think

00:31:34.630 --> 00:31:36.970
what you've both shared I think unique situations

00:31:36.970 --> 00:31:39.329
there's a lot of trauma I think during the pandemic

00:31:39.329 --> 00:31:43.579
and I think the big aspect of what can help with

00:31:43.579 --> 00:31:45.579
that is if you have people around you, which

00:31:45.579 --> 00:31:47.500
you couldn't. And it makes me think about when

00:31:47.500 --> 00:31:50.619
I was going through infertility and I was going

00:31:50.619 --> 00:31:53.559
through rounds and rounds of IVF and then coming

00:31:53.559 --> 00:31:56.519
to the end of my journey, it was no one was sitting

00:31:56.519 --> 00:32:00.119
with me in my pain. No one was sitting or even

00:32:00.119 --> 00:32:04.059
asking or even acknowledging. So I was kind of

00:32:04.059 --> 00:32:07.019
just there navigating life, being around people,

00:32:07.119 --> 00:32:09.559
but I was sitting in the grief by myself. So

00:32:09.559 --> 00:32:13.910
it's, I think, what I needed. was people to just

00:32:13.910 --> 00:32:17.450
be an emotional with me and that would have allowed

00:32:17.450 --> 00:32:20.029
me to be an emotional and I've sat in therapy

00:32:20.029 --> 00:32:22.930
rooms and the therapist has sat and cried with

00:32:22.930 --> 00:32:25.809
me about the situation I came to the end of my

00:32:25.809 --> 00:32:28.549
journey of trying to become a parent unsuccessfully

00:32:28.549 --> 00:32:31.089
and I was there just then it was only this time

00:32:31.089 --> 00:32:34.009
last year this is all going on and it was just

00:32:34.009 --> 00:32:37.390
I felt so alone there was no one around there

00:32:37.390 --> 00:32:39.890
was no one asking me anything and I just yeah

00:32:39.890 --> 00:32:42.910
I think that's it just for any for whatever kind

00:32:42.910 --> 00:32:45.670
of grief someone is going through it's okay for

00:32:45.670 --> 00:32:48.369
you to show the emotion about someone's situation

00:32:48.369 --> 00:32:52.170
because it allows them to show it too so i think

00:32:52.170 --> 00:32:54.309
it's it's just you know get rid of the stiff

00:32:54.309 --> 00:32:57.170
upper lip forget about not upsetting the person

00:32:57.170 --> 00:33:01.470
just cry ugly cry all you need to just do it

00:33:01.960 --> 00:33:03.960
I think it comes back to what I think he said,

00:33:04.000 --> 00:33:05.700
right. We all said right at the beginning, it's

00:33:05.700 --> 00:33:08.180
just bringing the humanity back into it. So Lisa,

00:33:08.240 --> 00:33:09.880
just coming back to what you were saying, the

00:33:09.880 --> 00:33:11.839
bit that resonated with me was that the nurses

00:33:11.839 --> 00:33:14.920
did hold your hand. They did hug you. It's just

00:33:14.920 --> 00:33:17.539
being human, I think. And I know we spoke about

00:33:17.539 --> 00:33:20.079
empathy earlier on, but even for me, I'm thinking

00:33:20.079 --> 00:33:22.779
sometimes leadership, you know, leaders and managers.

00:33:23.309 --> 00:33:25.069
Friends, whoever, keep thinking about this word

00:33:25.069 --> 00:33:27.170
empathy and, you know, we need to train our staff

00:33:27.170 --> 00:33:29.109
in empathy. We need to be more empathetic. And

00:33:29.109 --> 00:33:31.470
I just think we just need to be more human. I

00:33:31.470 --> 00:33:33.809
don't, you know, forget even empathy, just be

00:33:33.809 --> 00:33:36.430
a decent, caring human being. That's why I think

00:33:36.430 --> 00:33:39.170
all of us experience what we've experienced and

00:33:39.170 --> 00:33:41.250
experiencing. That's what we just need. We just

00:33:41.250 --> 00:33:43.589
need people to be human. Yeah. And I think for

00:33:43.589 --> 00:33:48.230
some, it's that stiff upper lip, right, is always

00:33:48.230 --> 00:33:51.150
insinuating, making yourself feel like it's weak

00:33:51.150 --> 00:33:53.900
if you show emotion. But actually having the

00:33:53.900 --> 00:33:56.680
strength to show the emotion and be open about

00:33:56.680 --> 00:33:59.099
it. I think it's really important that, look,

00:33:59.200 --> 00:34:01.119
like I keep saying, we all keep saying grief

00:34:01.119 --> 00:34:04.740
is individual and it's so dependent on your background

00:34:04.740 --> 00:34:08.000
and your history with grief and the type of grief

00:34:08.000 --> 00:34:09.480
that you're going through, the type of loss that

00:34:09.480 --> 00:34:11.480
you're going through. But I think the more we

00:34:11.480 --> 00:34:15.380
can talk. out loud about things the more comfortable

00:34:15.380 --> 00:34:19.000
we get in ourselves with talking about it and

00:34:19.000 --> 00:34:21.179
the more comfortable other people will become

00:34:21.179 --> 00:34:23.780
as well like it's it's just so important to have

00:34:23.780 --> 00:34:26.320
these difficult conversations out louder and

00:34:26.320 --> 00:34:29.260
counseling again god i wish everybody could have

00:34:29.260 --> 00:34:31.659
counseling because it would just it would just

00:34:31.659 --> 00:34:34.579
help so many people in so many different ways

00:34:34.579 --> 00:34:36.559
it would make it would people question you know

00:34:36.559 --> 00:34:39.019
why why am i avoiding these difficult conversations

00:34:39.019 --> 00:34:40.780
you know i've got someone crying in front of

00:34:40.780 --> 00:34:43.360
me and i'm saying well you know well yeah it's

00:34:43.360 --> 00:34:45.739
Friday so that's good isn't it and then like

00:34:45.739 --> 00:34:48.789
walking off you know make people question that

00:34:48.789 --> 00:34:51.110
a little bit more because it's it's human instinct

00:34:51.110 --> 00:34:53.510
isn't it if somebody's crying surely it's human

00:34:53.510 --> 00:34:56.269
instinct to want to help and support them and

00:34:56.269 --> 00:34:59.090
and and just in the workplace you can't always

00:34:59.090 --> 00:35:01.110
it's not always appropriate to give a hug but

00:35:01.110 --> 00:35:03.610
it is that human to human connection it's not

00:35:03.610 --> 00:35:06.889
weak to show emotion and not not we and not to

00:35:06.889 --> 00:35:08.670
sit behind policies and procedures absolutely

00:35:08.670 --> 00:35:11.309
say but policy says this you only have five days

00:35:11.309 --> 00:35:13.949
you know compassionate leave or whatever it may

00:35:13.949 --> 00:35:15.769
well don't even get me started on compassionate

00:35:15.769 --> 00:35:19.329
leave yeah oh that is yeah i mean it's like you

00:35:19.329 --> 00:35:21.889
you have the empathy but you use the empathy

00:35:21.889 --> 00:35:24.610
to be compassionate compassionate is the action

00:35:24.610 --> 00:35:27.090
that sits behind or goes in front of empathy

00:35:27.090 --> 00:35:31.099
but i think it's I'm now a qualified counsellor

00:35:31.099 --> 00:35:34.920
and I sit in the room and people show emotion

00:35:34.920 --> 00:35:37.539
that they can't show in the outside world because

00:35:37.539 --> 00:35:39.659
it doesn't feel safe. It doesn't feel accepted.

00:35:39.659 --> 00:35:42.340
It doesn't feel normalised. So people are isolated

00:35:42.340 --> 00:35:44.679
in what they're feeling. So they bring it into

00:35:44.679 --> 00:35:46.639
the therapy room. But what we really need to

00:35:46.639 --> 00:35:49.360
do is open it up so people feel safe to do it

00:35:49.360 --> 00:35:52.000
in any forum. They can be vulnerable. They can

00:35:52.000 --> 00:35:54.920
feel like they can express themselves. And it's

00:35:54.920 --> 00:35:58.489
that going back to being human and how... Can

00:35:58.489 --> 00:36:00.809
we challenge some of the practices in the workplace?

00:36:00.989 --> 00:36:03.570
So for example, I've been working with an organization

00:36:03.570 --> 00:36:06.610
around grief. So I've delivered workshops, but

00:36:06.610 --> 00:36:09.329
then what I've done is had coaching pods. So

00:36:09.329 --> 00:36:11.670
where people have come in together and they just

00:36:11.670 --> 00:36:15.090
want a space to talk, to share, to open up, to

00:36:15.090 --> 00:36:18.030
feel their grief, to express their grief. And

00:36:18.030 --> 00:36:20.590
it makes such a difference. And the amount of

00:36:20.590 --> 00:36:23.369
people, I've done quite a few sessions like this

00:36:23.369 --> 00:36:26.369
and the comments and the number of people that

00:36:26.369 --> 00:36:28.769
are saying, I haven't been. supported. I don't

00:36:28.769 --> 00:36:31.809
feel supported. I feel isolated. And all sorts

00:36:31.809 --> 00:36:34.590
happen as a result of that. So it's so important

00:36:34.590 --> 00:36:36.789
to open up these conversations. And there are

00:36:36.789 --> 00:36:39.530
some great practices from organisations who are

00:36:39.530 --> 00:36:42.789
doing things around grief. They're having ERGs,

00:36:42.869 --> 00:36:45.590
they're having sessions. And when you open it

00:36:45.590 --> 00:36:48.550
up, you start to see the massive impact it is

00:36:48.550 --> 00:36:50.710
having on people's lives. And then it gives an

00:36:50.710 --> 00:36:52.949
opportunity to do something different to support

00:36:52.949 --> 00:36:55.369
them. What would be, Anita, out of interest and

00:36:55.369 --> 00:36:57.920
based on your experiences? as a qualified counsellor

00:36:57.920 --> 00:37:00.000
supporting organisations, if you had to give

00:37:00.000 --> 00:37:02.280
one piece of advice to a manager, for example,

00:37:02.480 --> 00:37:05.000
who's navigating, whose team member's navigating

00:37:05.000 --> 00:37:08.219
grief, what would that advice be? Ask them what

00:37:08.219 --> 00:37:11.320
they need. Don't assume. Don't judge. Don't try

00:37:11.320 --> 00:37:14.719
to fix. Don't give a solution. Ask the person.

00:37:14.960 --> 00:37:17.480
So firstly, check in. How are you doing? How

00:37:17.480 --> 00:37:20.219
are you really doing? I'm really interested to

00:37:20.219 --> 00:37:23.579
know how this is impacting you at work, outside

00:37:23.579 --> 00:37:26.440
of work. What do you need from me? What do you

00:37:26.440 --> 00:37:29.800
need from the team? How can we support you? And

00:37:29.800 --> 00:37:33.340
even just recognising that a big thing has happened

00:37:33.340 --> 00:37:35.059
in your life and we want to make sure you're

00:37:35.059 --> 00:37:38.260
not impacted and want to support you the best

00:37:38.260 --> 00:37:41.320
way that we can. So you tell me what you need.

00:37:41.460 --> 00:37:43.679
And if that person says, I don't know what I

00:37:43.679 --> 00:37:46.300
need, then say, OK, let's start with practical

00:37:46.300 --> 00:37:49.500
things like, OK, so are you able to be at work?

00:37:49.579 --> 00:37:51.920
If they say, yes, I want to be at work. OK, so

00:37:51.920 --> 00:37:54.920
let's look at your workload. How can we reduce

00:37:54.920 --> 00:37:57.750
it? how can we maybe delegate it out and make

00:37:57.750 --> 00:38:00.130
it manageable so that you're not you know trying

00:38:00.130 --> 00:38:02.969
to function as you was before because that is

00:38:02.969 --> 00:38:05.170
likely to be difficult obviously you don't want

00:38:05.170 --> 00:38:07.090
to be telling the person this is how you're going

00:38:07.090 --> 00:38:09.489
to be feeling but saying okay this this is what

00:38:09.489 --> 00:38:11.550
might so it's all in the language and the other

00:38:11.550 --> 00:38:13.150
thing and i think you've touched on it before

00:38:13.150 --> 00:38:16.909
is not to minimize it and no no at least or why

00:38:16.909 --> 00:38:19.530
don't you just because that does make the person

00:38:19.530 --> 00:38:21.670
feel like oh what i'm feeling is it's not valid

00:38:21.670 --> 00:38:23.909
it's i should be feeling better or whatever so

00:38:23.909 --> 00:38:26.320
it's avoid solution mode, ask the person what

00:38:26.320 --> 00:38:28.940
they need and also validate what they might be

00:38:28.940 --> 00:38:31.139
feeling. That's brilliant. That's great advice.

00:38:31.320 --> 00:38:33.300
And I really hope that people listening will

00:38:33.300 --> 00:38:35.420
take that on board to really bring that humanity

00:38:35.420 --> 00:38:37.320
back and really support individuals, whether

00:38:37.320 --> 00:38:39.159
you're a manager, whether you're a friend, partner

00:38:39.159 --> 00:38:40.820
or somebody, you know, whoever. I think those

00:38:40.820 --> 00:38:42.639
things are really key and hopefully the stigma

00:38:42.639 --> 00:38:45.239
of not talking about it starts the lesson. I

00:38:45.239 --> 00:38:47.079
think you're right, Lisa and Sarah, we do need

00:38:47.079 --> 00:38:48.920
to talk about it more. We should, not only at

00:38:48.920 --> 00:38:51.030
work, but outside of work. I think what struck

00:38:51.030 --> 00:38:53.869
me, Kavita, is it's difficult, right? But all

00:38:53.869 --> 00:38:55.670
of us have jumped at the chance to share our

00:38:55.670 --> 00:38:57.829
experiences and connect with each other. And

00:38:57.829 --> 00:39:00.889
we've all had really hard, horrible... awful

00:39:00.889 --> 00:39:02.789
things happen but we want to share with each

00:39:02.789 --> 00:39:05.110
other and we want to connect we want to feel

00:39:05.110 --> 00:39:07.469
safe amongst each other so there's a yearning

00:39:07.469 --> 00:39:10.349
for us to do that it's just to your point Anita

00:39:10.349 --> 00:39:13.630
how do we create those safe spaces outside of

00:39:13.630 --> 00:39:15.489
the therapy room because you know it's not always

00:39:15.489 --> 00:39:18.210
accessible to everybody I had great experiences

00:39:18.210 --> 00:39:21.269
but it's not always an option and I think as

00:39:21.269 --> 00:39:23.769
a leader of a team you can help to create some

00:39:23.769 --> 00:39:26.480
of that safe space for sure Well, yeah, there's

00:39:26.480 --> 00:39:29.300
also an opportunity for organisations to make

00:39:29.300 --> 00:39:32.179
sure that people have access to wellbeing support

00:39:32.179 --> 00:39:36.019
because I am in, I'm lucky I'm in a position

00:39:36.019 --> 00:39:38.360
that I can pay for counselling. I don't have

00:39:38.360 --> 00:39:40.679
to because we've got private medical insurance

00:39:40.679 --> 00:39:43.559
where I am. And that was the same for previous

00:39:43.559 --> 00:39:45.619
couple of places that I've been. But I know that

00:39:45.619 --> 00:39:48.059
there are a lot of situations where that mental

00:39:48.059 --> 00:39:50.480
health aspect side of things isn't, it's a bigger

00:39:50.480 --> 00:39:53.340
priority for organisations, but I'm not confident

00:39:53.340 --> 00:39:55.960
that every single organisation. has got the right

00:39:55.960 --> 00:39:58.460
tools in place to do that. And I think, you know,

00:39:58.460 --> 00:40:01.780
challenge it. If you can see that somebody, if

00:40:01.780 --> 00:40:04.059
it's you that's dealing with that, or if you

00:40:04.059 --> 00:40:06.340
can see like a member of staff or a friend or

00:40:06.340 --> 00:40:08.079
family member that's dealing with that stuff,

00:40:08.280 --> 00:40:10.239
you know, you can be that voice. You can put

00:40:10.239 --> 00:40:12.340
something forward and say, hey, look, you know

00:40:12.340 --> 00:40:14.360
what? I'm noticing this a lot. We don't have

00:40:14.360 --> 00:40:16.199
something here. What are we doing about that?

00:40:16.320 --> 00:40:18.780
You know, you do have a voice in that organisation

00:40:18.780 --> 00:40:22.539
to try and make changes. I know that's probably

00:40:22.539 --> 00:40:25.050
quite Disney -esque of me to... think that but

00:40:26.159 --> 00:40:28.659
I've never worked somewhere that there aren't

00:40:28.659 --> 00:40:31.559
ways that you can try and make a change. And

00:40:31.559 --> 00:40:33.920
I think equally that is also making sure people

00:40:33.920 --> 00:40:36.320
are aware of what you have available. So a lot

00:40:36.320 --> 00:40:39.300
of people might not understand EAP. Maybe they

00:40:39.300 --> 00:40:41.199
think it's not confidential. They don't know

00:40:41.199 --> 00:40:43.500
that they can get therapy through private medical.

00:40:43.719 --> 00:40:45.440
And I think it's always making sure people are

00:40:45.440 --> 00:40:47.280
aware of what's out there. And also the other

00:40:47.280 --> 00:40:49.039
services, because you're right, Lisa, a lot of

00:40:49.039 --> 00:40:51.280
people do not have that in their organisations.

00:40:51.840 --> 00:40:54.599
Organisations' budgets are tight, etc. I understand

00:40:54.599 --> 00:40:57.800
that. I know we benefited from our local hospice.

00:40:57.820 --> 00:41:00.780
So my dad in particular, and he had started his

00:41:00.780 --> 00:41:02.900
counselling journey way before my mum had passed

00:41:02.900 --> 00:41:04.719
away. And that's because my mum kind of encouraged

00:41:04.719 --> 00:41:06.880
him, pushed him that way. And I think as an older

00:41:06.880 --> 00:41:08.900
man, doesn't really talk about things like that,

00:41:08.940 --> 00:41:10.880
but she was encouraging him to seek it out. But

00:41:10.880 --> 00:41:13.699
the local hospices, if you don't have that support

00:41:13.699 --> 00:41:16.579
within work or that opportunity to get counselling

00:41:16.579 --> 00:41:19.400
via your own organisation, your local hospices

00:41:19.400 --> 00:41:22.539
are absolutely amazing. They really, really are.

00:41:22.639 --> 00:41:25.239
And they really will provide that. ongoing support.

00:41:25.670 --> 00:41:27.469
and counselling for individuals as well. But

00:41:27.469 --> 00:41:29.130
I think you're right. I think it's what have

00:41:29.130 --> 00:41:31.530
we got in an organisation or workplace, but actually

00:41:31.530 --> 00:41:33.489
what's on my doorstep? What's in my community

00:41:33.489 --> 00:41:36.750
as well? Where can I go to? I think people don't

00:41:36.750 --> 00:41:38.690
reach out enough to hospices who provide that

00:41:38.690 --> 00:41:41.110
service. We think we have to go via our GP and

00:41:41.110 --> 00:41:42.750
then we can't get an appointment and, you know,

00:41:42.750 --> 00:41:45.489
get on a referral list, etc. Yeah, so really,

00:41:45.590 --> 00:41:47.550
maybe that's the same thing organisations can

00:41:47.550 --> 00:41:49.510
do to look in their local areas and say, OK,

00:41:49.590 --> 00:41:52.829
we can't provide X, Y, Z, but we can signpost

00:41:52.829 --> 00:41:55.309
you to other services that we work with. closely

00:41:55.309 --> 00:41:57.289
with or recommend i'm just going to say cruise

00:41:57.289 --> 00:41:59.909
is the largest bereavement charity they have

00:41:59.909 --> 00:42:02.090
support groups and services and there's lots

00:42:02.090 --> 00:42:04.889
of other smaller charities who offer more specialized

00:42:04.889 --> 00:42:07.670
for example for children so it's always worth

00:42:07.670 --> 00:42:10.469
looking online for charities that can offer support

00:42:10.469 --> 00:42:14.429
i just i just wanted to caveat that by by saying

00:42:14.429 --> 00:42:18.400
that if you are a leader and you're wanting to

00:42:18.400 --> 00:42:21.099
help your member of staff, I would caveat by

00:42:21.099 --> 00:42:23.639
just being mindful about how much information

00:42:23.639 --> 00:42:26.119
you share, because especially when you're going

00:42:26.119 --> 00:42:28.199
through any kind of grief, is that everything

00:42:28.199 --> 00:42:31.760
is hugely overwhelming. And sometimes just having

00:42:31.760 --> 00:42:35.659
to read even just an A4 piece of text, it feels

00:42:35.659 --> 00:42:38.239
impossible. So sometimes it's getting the balance

00:42:38.239 --> 00:42:40.400
right and signposting rather than going, you're

00:42:40.400 --> 00:42:42.340
going through a really tough time. Here's 20

00:42:42.340 --> 00:42:45.340
attachments in an email, signposting this, this,

00:42:45.440 --> 00:42:48.280
this, this and this. You don't need that. You

00:42:48.280 --> 00:42:50.719
need things to be very clear, very simple. You're

00:42:50.719 --> 00:42:53.219
on autopilot. You need someone else sometimes

00:42:53.219 --> 00:42:55.860
to do the thinking for you. Gosh, didn't think

00:42:55.860 --> 00:42:57.980
it would be this emotional, to be honest. Yeah.

00:42:58.019 --> 00:43:01.500
Bringing it all up. I suppose it just shows me

00:43:01.500 --> 00:43:03.500
that, yeah, actually, it's difficult for a piece

00:43:03.500 --> 00:43:05.559
to talk about. It really is. But this conversation

00:43:05.559 --> 00:43:08.460
is one of conversations that could lead to many

00:43:08.460 --> 00:43:10.719
others. And people listening, it might spark

00:43:10.719 --> 00:43:13.659
something in them to talk more. I hope so. I

00:43:13.659 --> 00:43:17.409
would like to ask everyone. want a question what's

00:43:17.409 --> 00:43:20.449
i'll start with anita what's the what's the thing

00:43:20.449 --> 00:43:22.769
you're most proud of yourself as you've have

00:43:22.769 --> 00:43:25.190
moved through grief what's the thing that you've

00:43:25.190 --> 00:43:27.900
learned most about yourself what's the thing

00:43:27.900 --> 00:43:29.980
that you're proud most of yourself for I think

00:43:29.980 --> 00:43:33.199
it's the recognizing that grief doesn't have

00:43:33.199 --> 00:43:36.679
an end point and allowing myself to feel and

00:43:36.679 --> 00:43:39.820
have compassion for myself when grief emerges

00:43:39.820 --> 00:43:42.420
so for example for my mum when it's her birthday

00:43:42.420 --> 00:43:44.519
when it's mother's day when it's you know her

00:43:44.519 --> 00:43:47.599
anniversary it's knowing that actually it's okay

00:43:47.599 --> 00:43:50.920
I am going to feel upset and it's normal and

00:43:50.920 --> 00:43:53.460
there's this great video I came across on BBC

00:43:53.460 --> 00:43:55.980
which And it talked about grief and there was

00:43:55.980 --> 00:43:58.960
just a visual of, it depicts how grief forms

00:43:58.960 --> 00:44:00.699
part of your life and your life grows around

00:44:00.699 --> 00:44:03.199
it. And that for me was a turning point that

00:44:03.199 --> 00:44:05.679
actually, yeah, grief is part of me now and it's

00:44:05.679 --> 00:44:08.099
how I navigate and move forward. I think that's

00:44:08.099 --> 00:44:10.460
it for me. Kavita, how about yourself? Mine's

00:44:10.460 --> 00:44:11.920
probably slightly different to that. I think

00:44:11.920 --> 00:44:15.900
mine, what I'm probably most proud of, I suppose,

00:44:15.960 --> 00:44:18.480
is actually I'm a lot stronger than I thought

00:44:18.480 --> 00:44:20.739
I was, a lot stronger than I thought I was. And

00:44:20.739 --> 00:44:23.380
I think I now look back at my life and my upbringing.

00:44:23.690 --> 00:44:26.469
And my mum's such a big influencer on that, thinking

00:44:26.469 --> 00:44:29.469
it all kind of makes sense. It almost feels like

00:44:29.469 --> 00:44:32.170
she was preparing us all for that moment. Her

00:44:32.170 --> 00:44:34.050
health has never been good. You know, it never

00:44:34.050 --> 00:44:36.010
was good. But it almost feels like everything

00:44:36.010 --> 00:44:39.050
that how she raised us. Now I think, God, that's,

00:44:39.050 --> 00:44:40.909
you know, that's made us actually more resilient.

00:44:41.070 --> 00:44:43.230
And that's why we're so close as a family. And

00:44:43.230 --> 00:44:45.250
it almost feels like she's preparing us for that

00:44:45.250 --> 00:44:47.329
moment. It's really bizarre. But, you know, X

00:44:47.329 --> 00:44:49.210
amount of years later. But yeah, so I think I'm

00:44:49.210 --> 00:44:50.670
always proud of that. And I think the biggest

00:44:50.670 --> 00:44:53.110
thing I've learned is you do need people. around

00:44:53.110 --> 00:44:55.309
you even though you think you don't you absolutely

00:44:55.309 --> 00:44:57.969
do even if it's just to sit there in silence

00:44:57.969 --> 00:45:00.510
even if it is just to suddenly have you know

00:45:00.510 --> 00:45:02.989
burst into fits of laughter with or sit there

00:45:02.989 --> 00:45:04.710
I remember we were sitting with my mum's brother

00:45:04.710 --> 00:45:07.769
until about 11 o 'clock midnight one of the days

00:45:07.769 --> 00:45:09.650
and he was telling us all the same some of these

00:45:09.650 --> 00:45:11.710
childhood stories he had bought loads of photo

00:45:11.710 --> 00:45:15.190
albums etc and actually it was just really nice

00:45:15.190 --> 00:45:17.269
and I think I've also learned that in grief you

00:45:17.269 --> 00:45:20.119
there are some nice moments it's not It's not

00:45:20.119 --> 00:45:21.900
what you see on Hollywood where somebody's passed

00:45:21.900 --> 00:45:23.639
away and they'll be screaming and shouting and

00:45:23.639 --> 00:45:26.440
crying and, you know, et cetera. That's what

00:45:26.440 --> 00:45:28.920
blew me away that I expected me to be like that.

00:45:29.230 --> 00:45:30.809
But I wasn't. It was very different. What about

00:45:30.809 --> 00:45:33.389
you, Sarah? I think for me, I'm probably proud

00:45:33.389 --> 00:45:35.789
of the perspective that it's given me. I think

00:45:35.789 --> 00:45:38.809
it's allowed me to really focus on what's important

00:45:38.809 --> 00:45:41.269
to me and actually what is just noise and that

00:45:41.269 --> 00:45:44.829
I will just not be a part of or don't want to

00:45:44.829 --> 00:45:46.909
be a part of anymore. I think it was interesting.

00:45:46.989 --> 00:45:48.909
It actually really kick -started a career change

00:45:48.909 --> 00:45:51.929
for me. So as horrendous as it was, I'll always

00:45:51.929 --> 00:45:54.750
be really grateful as well to that moment for

00:45:54.750 --> 00:45:58.130
giving me the sort of oomph to go and do something.

00:45:58.510 --> 00:46:00.250
that's something I've heard a lot about around

00:46:00.250 --> 00:46:02.670
like post -traumatic growth and you know it's

00:46:02.670 --> 00:46:05.909
hard it's not that toxic positivity which I absolutely

00:46:05.909 --> 00:46:08.929
despise but for me something good has come from

00:46:08.929 --> 00:46:11.190
something awful and I can recognize that those

00:46:11.190 --> 00:46:13.329
two things can exist at the same time it can

00:46:13.329 --> 00:46:15.769
still be awful and also these really great things

00:46:15.769 --> 00:46:18.030
happens and that's great too and I think allowing

00:46:18.030 --> 00:46:21.929
those two sort of juxtapositions to to exist

00:46:21.929 --> 00:46:24.150
at the same time for me like I'm proud of being

00:46:24.150 --> 00:46:26.690
able to hold that and hold the messiness of it

00:46:26.690 --> 00:46:29.019
as well at the same time how about you lisa i

00:46:29.019 --> 00:46:31.599
have learned that i am stronger than i think

00:46:31.599 --> 00:46:34.519
i am like physically tough as well as mentally

00:46:34.519 --> 00:46:37.699
it's hard everything's been really really bloody

00:46:37.699 --> 00:46:40.460
hard but i've surprised myself and the creative

00:46:40.460 --> 00:46:42.480
ways i tell you that i was trying to get out

00:46:42.480 --> 00:46:44.739
of that hospital bed and shuffling down like

00:46:44.739 --> 00:46:46.639
a sausage and not being able to bend my hips

00:46:46.639 --> 00:46:48.719
and just kind of rolling with it and waddling

00:46:48.719 --> 00:46:51.889
around with my drains yeah I've learned that

00:46:51.889 --> 00:46:55.489
I'm adaptive. Let's just put it that way. I'm

00:46:55.489 --> 00:46:59.190
proudest now that as much as I've had to go through

00:46:59.190 --> 00:47:03.070
all of that, I am proud that this week was my

00:47:03.070 --> 00:47:05.250
first week volunteering for the breast reconstruction

00:47:05.250 --> 00:47:08.829
team where I met other women that were at the

00:47:08.829 --> 00:47:10.849
beginning of their breast reconstruction and

00:47:10.849 --> 00:47:13.329
mastectomy journey. And I'm proud that I've been

00:47:13.329 --> 00:47:16.510
a part of their story that's taken some of that

00:47:16.510 --> 00:47:19.670
fear and anxiety away. You know, I'm really proud

00:47:19.670 --> 00:47:22.010
that I get to help other people through that

00:47:22.010 --> 00:47:24.789
and get them to see that it's it's horrible.

00:47:24.949 --> 00:47:27.630
But you know what? Going to be OK. They do a

00:47:27.630 --> 00:47:30.210
fantastic job at the reconstruction place as

00:47:30.210 --> 00:47:33.690
well. So, yeah, I'm proud that I get to be part

00:47:33.690 --> 00:47:36.889
of their journey and be there to help them through

00:47:36.889 --> 00:47:39.190
through those stages. Thank you all so much.

00:47:39.489 --> 00:47:43.010
Thank you so much. Yeah. Thank you. Connection.

00:47:43.030 --> 00:47:45.550
Yeah. Seems to be a key theme. Right. Thank you.

00:47:45.590 --> 00:47:47.130
Thank you, everyone. I think it's been great

00:47:47.130 --> 00:47:49.699
to talk about. it and i hope we've made people

00:47:49.699 --> 00:47:52.340
just stop and listen and think and maybe do differently

00:47:52.340 --> 00:47:59.119
what an amazingly challenging episode we have

00:47:59.119 --> 00:48:01.380
to admit that while listening we did shed a tear

00:48:01.380 --> 00:48:04.579
or two navigating grief is a complex journey

00:48:04.579 --> 00:48:08.219
that requires understanding compassion and open

00:48:08.219 --> 00:48:10.900
communication in the workplace as well as with

00:48:10.900 --> 00:48:14.539
family and friends A huge thank you to Kavita,

00:48:14.719 --> 00:48:17.300
Anita, Lisa and Sarah -Jane for sharing their

00:48:17.300 --> 00:48:20.639
very personal experiences so generously. You'll

00:48:20.639 --> 00:48:22.780
find their details and all the links mentioned

00:48:22.780 --> 00:48:26.039
in the show notes. Please do remember to like

00:48:26.039 --> 00:48:27.900
and subscribe to the podcast on your podcast

00:48:27.900 --> 00:48:31.019
player. It does make a real difference in helping

00:48:31.019 --> 00:48:35.780
people find and recommend us. We're also actively

00:48:35.780 --> 00:48:38.440
looking for guests to be on the podcast. If you're

00:48:38.440 --> 00:48:41.159
interested, then please do get in touch via email

00:48:41.159 --> 00:48:46.159
to hello at lan .com. We're back in a couple

00:48:46.159 --> 00:48:48.900
of weeks, and next time it's the allyship one.

00:48:49.619 --> 00:48:52.699
As always, thanks for listening, and we'll see

00:48:52.699 --> 00:48:53.300
you again soon.
