WEBVTT

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You hire adults, smart people that you interview.

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You choose the people that you're hiring. Don't

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treat them like children once they're here. You

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know, you're not running a daycare. I don't care

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about your bathroom breaks. I don't give a shit

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when you work, where you work, how you work.

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Just do the damn work. And if you do, everybody's

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good. People in their late 30s, early 40s that

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are just like, I have a baby and I don't want

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to tell them that I work for Meta. There's a

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lot of like guilt about where they're working

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now and like... what the impacts of that have

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become, you know, across the planet and society.

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And they just want to, like, do something that

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they'll be proud of as well. I'm at a certain

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age. I'm having a hard time getting jobs anymore.

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It's like, ah, I'm going to start my own thing.

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What should I think about? I'd be like, well,

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for me, there's one thing is, can you fucking

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sell? Because if you do, you're dead in the water.

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Welcome to Under Embargo, the podcast that says

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the quiet part out loud about PR, communications,

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and the chaos in between. Hosted by two of LinkedIn's

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most connected comms pros, Becca Chambers, a

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no -BS corporate comms exec with raging ADHD,

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and Pari Hedrick, founder of tech PR firm Crackle

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PR. This show brings it all. Real talk, sharp

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insights, and the kind of industry truths they

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don't put in press releases. No fluff, no filters,

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no f***s given. This is Under Embargo. Let's

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get into it. Welcome to today's episode of Under

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Embargo. I am Becca Chambers, CMO at Scale Venture

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Partners, joined as always by my, I don't know,

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I was going to think of a fun adjective, but

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I'm just going to go with handsome, handsome

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as ever, sidekick, co -host, founder of Crackle

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PR, Perry Hedrick. hello today we are joined

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by a product marketer which is interesting because

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it is outside of our usual comms bubble but she

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has a passion for disrupting the status quo and

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she's worked at companies like brex ashby jasper

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so you know she's legit but now she has a consultancy

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that helps other people build their own fractional

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businesses and to quote her Disrupt the Status

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Bro, which I love. And she also started the Strategic

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Pivotry Substack, which is a total mouthful,

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but it helps burnt out tech workers build high

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earning consultancy practices. So I am excited

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to get into the pivotry with today's guest, Meg

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Shedding. Welcome to the show. Thank you very

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much. I'm excited to be in the presence of a

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Southern Hampshire celebrity like Paris. Yes,

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I'm epic in southern New Hampshire. Big, big

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there. Known across the land and through the

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trees. You got to move places like that so you

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don't get recognized and harassed every day.

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Right, Perry? That is correct. Although on the

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last show, Becca, I think I mentioned that I

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have been spotted in public a couple of times.

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People are like. that's Barry from LinkedIn.

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And my wife's like, shut the hell up. What? You

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couldn't believe it. Like what? Somebody recognize

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your fool ass? But occasionally I do actually

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get recognized. So talk us through what you do.

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What is a fractional anything? Like I know what

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it is. Becca knows what it is, but our audience

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may not know. Yeah. I know you guys talked to

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Roberto about being a fractional CMO. I feel

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like that's harder. I feel like I have a pretty

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good lane in terms of like what, you know, clients

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often need from me so the way i like to do it

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is kind of embed at least you know three to six

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months at like 20 to 25 hours so that's what

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i think of as like fractional um just in terms

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of like time commitment and i like to have like

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one client at a time i know some people juggle

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multiple clients i'm already not good at context

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switching so that is that is not for me um but

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essentially i usually work with early to like

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high growth stage companies that have kind of

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hit um a ceiling in terms of them being able

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to like founder -led sales you know sell to the

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y accommodator bro network and then they actually

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have to sell into the wild and they actually

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need to like put all of that juice into marketing

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and sales material so that they can you know

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give it to other sales people to other marketers

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and actually kind of like do a whole foundational

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um reframe of like what's working in their messaging

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and positioning and what's not And a lot of times

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what I do with Ashby in particular, I've been

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with them in almost every series stage of their

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funding. And a lot of it is like, hey, we keep

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going up market. We don't understand those customers

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as much. Can you go talk to 15 of them? Do they

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even know who we are? What do they care about?

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What does their buyer journey look like as opposed

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to founder -led sales? And that's kind of like

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the ecosystem I like to play in. I do a lot of

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like market validation, voice of the customer

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work, but it's also just tailored. my question

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is what you just described 80 of comms people

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are like i do that too right how is comms and

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product marketing different how are they the

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same how do you work with the comms people in

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these early stage companies are there comms people

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like tell me about all of that yeah yeah that

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is it really is something that's probably lacking

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in most early stage companies i don't know you

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know when when you guys are consulting with certain

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companies but they they might have an external

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pr agency right like very specific i've listened

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to your pod there's a lot of great like we're

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gonna get in like you know we're gonna get in

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this really great publication and with our little

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tiny startup so there's a lot of expectations

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there but pulling back if i think of who i'm

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usually hired by is ahead of marketing they're

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doing like everything um They have maybe like

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a junior growth hacker, you know, who's starting

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to test LinkedIn and outbound. Maybe they have

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like a demand gen kind of process set up, but

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no one has ever really actually looked at the

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brand at a high level. I usually work with them.

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And my, what I like to say is like, you need

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a brand or comms person in here as soon as possible.

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Cause to me. The company strategy is the brand,

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is the company story, right? Thank you for saying

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that, product marketer, because I feel like product

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marketers don't always get that. Carry on. I

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was going to say, I'm a very different product

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marketer than if I was at Intuit and I was in

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charge of literally one button as a product marketer,

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right? And even by the time I left Brex, we had...

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15 pmms right so you start to get narrow and

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narrow you literally don't even care about the

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brand because your brand is yeah the button or

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like the experience on the credit card we're

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selling and like for me it was expense management

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software i got lucky because i got to do like

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a category shift for them like they had only

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been in credit cards they were doing sass software

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which was very different and there was definitely

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a learning curve of like paying some young people

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in utah to like get people to sign up for credit

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cards with rewards to like selling software yeah

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it's very different too but yeah a lot of times

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in early stage they kind of like are outsourcing

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pr they don't really they they don't really they're

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not connecting all the dots yeah between like

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for me i always think of myself as a go -to marketer

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when i'm at an early stage because part of it

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is also like are these products that different

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do we really need to talk internal baseball and

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like call them something different or can we

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just say like here's a solution yeah do people

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when you latch on to a company in that capacity

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do you feel that it it's important to get the

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vibe that they're viewing you as a partner or

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or does it really matter if it's transactional

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or not like do you need to be like on the team

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or are you comfortable being kind of a vendor

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doing the job i can go either way personally

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i talk about this in my sub stack that i am like

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110 percent person. So for me, consulting is

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important just because I'm looking at my hours

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and I'm looking at it as somewhat of a transaction.

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It just helps me like rein myself in because

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I can go in there and be like, whoa, whoa, there's

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a lot to work on here. But I'm like, this is

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my scope. This is what I'm helping with. Right.

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And this is what I'm getting paid for, frankly.

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Yeah, exactly. And every time I sort of overstep

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those bounds, I have to think of it as like I'm

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taking money out of my own pocket. Yeah, that's

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smart. It just helps me rein myself in. because

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i am one of those people can i follow up speaking

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of the money piece i actually wonder do you do

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like a like a flat fee type thing or do you ever

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do equity or like how do you structure it is

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it kind of every every company's a snowflake

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a little bit sadly which is a crappy answer but

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i will say um for the most part i tend to do

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like a monthly retainer that's tied to like you

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know percentage of my time or like 20 to 30 hours

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a week and that's going to be on average And

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then you can tie that back into an hourly rate.

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But to me, it's all about like, I have come up

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with, here are the outcomes. Here's what you're

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getting. And then like the hourly rate is not

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important to them because - You say, I'm going

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to do these, I'm going to drive these outcomes

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for this amount of money. And then it doesn't

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matter how much you work. Like you could work

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one hour a week if you drove set out. Who gives

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a shit? Yeah. I try to tell, when I coach people,

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I try to tell them that. Yeah. We're sharing

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a template. that spent you spent like three years

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iterating on amazing companies that is not worth

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a click of a button and third or 30 minutes yeah

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you know bill based on value and like people

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don't question it What is the Abraham Lincoln

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quote? It's something like, give me eight hours

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to chop down a tree and I'll spend seven hours

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sharpening my axe. I think this is actually kind

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of a paradigm shift. It shouldn't be a paradigm

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shift because everyone should have been thinking

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about outcomes when they're doing their jobs

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anyways. It should have been the way everyone

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approached work, but there weren't. Managers

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just wanted to see your butt in seat. They just

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wanted to see that you were at your computer.

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They do give a shit about the outcomes, but that's

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not what they're looking at. I feel like now,

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empower everyone just be like here's what you

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have to do here are the outcomes you have to

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drive good however you want to get there do it

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and then everyone will value based pricing value

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based pricing like you want to do it in a tree

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house you want to do it on a beach if that makes

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you happy and makes you less cranky when you

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have to be on a meeting totally let them do it

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yeah i know and it's like if if they start shitting

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the bed then you have a problem but until then

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like Let adults be adults. This is like I used

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to get on this soapbox and be like, you hire

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adults, smart people that you interview. You

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choose the people that you're hiring. Don't treat

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them like children once they're here. You know,

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you're not running a daycare. I write about that

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same thing all the time. I'm like, look, I don't

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care about your bathroom breaks. I don't give

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a shit when you work, where you work, how you

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work. Just do the damn work. And if you do, everybody's

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good. yeah yeah i'm i'm i really got over the

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like performative meetings having to be on like

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a zoom happy hour no i think that is something

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i think about this a lot because i have a lot

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of friends who have gone like into the fractional

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or even just into like pure consulting where

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they have like one client for six months and

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then they move on or whatever but they all have

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this freedom of like, I don't have to waste my

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time on just stupid ass calls all day. I mean,

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they go to the meetings that they need to be

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able to do their job, but it's not just all this

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extra stuff that is performative things that

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you have to do when you work in a larger organization.

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And sometimes when I have 13 meetings back to

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back, I am so jealous of my friends in that situation.

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They can also turn down the meetings that aren't

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relevant to them because it's like, nope. I do

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that. Yeah. That's like, do you really want me

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in this meeting? And that kind of reminds them

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that like of my hourly rate. Yeah, exactly. I

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also like the way that I pitch myself and I try

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to help people pitch themselves is like people

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believe you're going to be, you're being fair

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on your pricing if you also tell them you're

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trying to work yourself out of a job. So I will

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say I'm going to be here for three to six months.

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What you need is like foundational messaging.

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that actually lands. So instead of just like

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doing a hundred tests on a headline, like let's

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do it systematically, then that's like the fuel

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for your sales and marketing engine. And I will

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sometimes say like, you can pay me that hourly

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rate to make a sales deck, but I can also help

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you hire a junior PMM or get you a designer.

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Right. And it's like, they immediately know that

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they're only paying for like, what is the most

00:12:31.539 --> 00:12:34.419
valuable thing? Just like, you know, consultants

00:12:34.419 --> 00:12:36.080
get a bad rap. It's like, it's just all about

00:12:36.080 --> 00:12:39.980
billing or like hourly. I mean, that's why I

00:12:39.980 --> 00:12:42.799
think that the more people that go to the outcomes

00:12:42.799 --> 00:12:45.740
-based billing, I mean, AI has to do it now too,

00:12:45.879 --> 00:12:49.799
right? It's going to be more productive for everybody.

00:12:50.120 --> 00:12:53.139
And then you don't have that anxiety of, are

00:12:53.139 --> 00:12:55.480
they just wasting their time? I don't even know

00:12:55.480 --> 00:12:57.519
what they're working on. They haven't driven

00:12:57.519 --> 00:12:59.539
any outcomes, but they've billed me for 40 hours.

00:13:00.399 --> 00:13:02.440
Yeah, what are they doing? And you do have to

00:13:02.440 --> 00:13:04.580
be more proactive in the sense that you might

00:13:04.580 --> 00:13:06.220
not be top of mind. You might not be in every

00:13:06.220 --> 00:13:08.700
team meeting. So just be proactive when you're,

00:13:08.700 --> 00:13:11.100
you know, giving status updates. I feel like

00:13:11.100 --> 00:13:14.179
this is a good segue to something else that you

00:13:14.179 --> 00:13:16.659
do. I mean, you have said in your bio that you

00:13:16.659 --> 00:13:19.340
help employees break out of their indentured

00:13:19.340 --> 00:13:22.240
servitude and, you know, very dramatic language,

00:13:22.360 --> 00:13:25.600
which I appreciate. I love well -articulated.

00:13:25.600 --> 00:13:27.340
Drop your shackles. You've got your messaging

00:13:27.340 --> 00:13:29.980
down. But, like, talk about that. Like, what

00:13:29.980 --> 00:13:32.759
does that mean? What is the indentured servitude

00:13:32.759 --> 00:13:38.360
kind of, you know? line mean for you and for

00:13:38.360 --> 00:13:41.659
your clients yeah another way that i put it that

00:13:41.659 --> 00:13:43.960
i've been working on in terms of testing messaging

00:13:43.960 --> 00:13:47.279
is like corporate corporate domestication oh

00:13:47.279 --> 00:13:50.279
yeah when you're in when you're working for a

00:13:50.279 --> 00:13:53.159
company all the scaffolding is there for you

00:13:53.159 --> 00:13:56.379
not just like the kombucha or like the dong insurance

00:13:56.379 --> 00:13:59.399
or whatever but like you don't have to do your

00:13:59.399 --> 00:14:01.740
own business development you don't have to build

00:14:02.279 --> 00:14:04.200
You don't have to like try to find your own health

00:14:04.200 --> 00:14:06.320
care. You don't have to do your own taxes in

00:14:06.320 --> 00:14:08.299
the sense that like the tax is already taken

00:14:08.299 --> 00:14:11.019
out for you. So there's all this like kind of

00:14:11.019 --> 00:14:15.600
admin stuff. And also there's the side of the

00:14:15.600 --> 00:14:18.620
corporation has given you a really easy like

00:14:18.620 --> 00:14:23.360
cloak of identity and worth. You become, you

00:14:23.360 --> 00:14:25.379
know, fractional or into you're working for yourself.

00:14:26.480 --> 00:14:29.820
There's. pros and cons to that like i have talked

00:14:29.820 --> 00:14:32.100
to people who have like gone through a riff or

00:14:32.100 --> 00:14:34.399
big you know big layoff at google or meta and

00:14:34.399 --> 00:14:36.559
they come to me and they're like the man you

00:14:36.559 --> 00:14:39.019
know like i want to be fractional like i want

00:14:39.019 --> 00:14:41.740
to like and then i tell them well you have to

00:14:41.740 --> 00:14:44.379
get your own clients you have you have to be

00:14:44.379 --> 00:14:46.600
okay selling yourself that's it's like there's

00:14:46.600 --> 00:14:49.019
a huge sales component to running your own business

00:14:49.019 --> 00:14:52.120
that most people have not ever done before yep

00:14:54.129 --> 00:14:56.350
Right. So there's that. There's like, do you

00:14:56.350 --> 00:14:59.049
have health care? What are you doing about that?

00:14:59.169 --> 00:15:01.269
I will say, like, I'm married to a public school

00:15:01.269 --> 00:15:03.649
teacher. We have amazing health care. That is

00:15:03.649 --> 00:15:06.470
not like if we lived, you know, in Europe, this

00:15:06.470 --> 00:15:09.809
would be different. Everybody could be. But I'll

00:15:09.809 --> 00:15:11.970
talk to someone like that and I'll realize they

00:15:11.970 --> 00:15:14.210
have Stockholm syndrome. They'll come back to

00:15:14.210 --> 00:15:15.570
me in three months. They're like, yeah, I kind

00:15:15.570 --> 00:15:17.429
of want you to coach me. They come back in three

00:15:17.429 --> 00:15:19.230
months. They're like, yeah, I took a job at,

00:15:19.309 --> 00:15:22.500
you know. netflix like they can't get out of

00:15:22.500 --> 00:15:24.740
it they can't do it like it's they're too far

00:15:24.740 --> 00:15:28.360
gone into like that domesticated lifestyle i

00:15:28.360 --> 00:15:32.440
would argue that i am that that like i know my

00:15:32.440 --> 00:15:37.620
brain knows that in theory i would succeed as

00:15:37.620 --> 00:15:40.879
an entrepreneur and i would probably love doing

00:15:40.879 --> 00:15:42.960
it and i would love being my own boss and whatever

00:15:42.960 --> 00:15:46.500
and i cannot rip the band -aid to do that because

00:15:46.500 --> 00:15:50.149
i have this like frame in my brain of what i

00:15:50.149 --> 00:15:53.029
have to do in order for my life to continue like

00:15:53.029 --> 00:15:55.950
at the pace and whatever that it is like it is

00:15:55.950 --> 00:15:59.210
like i don't know just the idea of it's not even

00:15:59.210 --> 00:16:01.909
that it's scary it's that like it's like i shouldn't

00:16:01.909 --> 00:16:04.870
do it right like i should be i should love the

00:16:04.870 --> 00:16:08.049
you know corporate world thing that we've always

00:16:08.049 --> 00:16:10.659
grown up in and it's fascinating you saying that

00:16:10.659 --> 00:16:13.360
it's literally living on the edge when you go

00:16:13.360 --> 00:16:15.480
out on your own and obviously i've done that

00:16:15.480 --> 00:16:17.500
i've been doing that for five years now but when

00:16:17.500 --> 00:16:19.919
people are starting like tech pr agencies they're

00:16:19.919 --> 00:16:22.440
like you know what i'm at a certain age i'm having

00:16:22.440 --> 00:16:25.080
a hard time getting jobs anymore it's like ah

00:16:25.080 --> 00:16:27.200
i'm gonna start my own thing what what should

00:16:27.200 --> 00:16:29.440
i think about i'm like well for me there's one

00:16:29.440 --> 00:16:32.730
thing is can you sell because if you you're dead

00:16:32.730 --> 00:16:35.129
in the water. So like ask yourself, look in the

00:16:35.129 --> 00:16:38.169
mirror and say, can I go out there and sell my

00:16:38.169 --> 00:16:41.070
ass off to close business? And if I cannot get

00:16:41.070 --> 00:16:42.710
a job in house somewhere, because you're not

00:16:42.710 --> 00:16:44.909
going to make it. I like to think of myself as

00:16:44.909 --> 00:16:48.389
feral. Like, you know, the whole like sales,

00:16:48.450 --> 00:16:50.889
you know, metaphors of like what you have to,

00:16:50.909 --> 00:16:54.070
you have to eat what you kill. You know, you're

00:16:54.070 --> 00:16:59.059
a hunter. I like social engineering and gamifying

00:16:59.059 --> 00:17:02.259
social connections on LinkedIn. So I'm really

00:17:02.259 --> 00:17:05.000
good at that part. And I don't mind selling myself

00:17:05.000 --> 00:17:07.220
because I know like all that money is coming

00:17:07.220 --> 00:17:10.259
into my pocket. And it's like I made a job out

00:17:10.259 --> 00:17:13.500
of nothing. I can like message a head of marketing

00:17:13.500 --> 00:17:16.559
in a certain growth stage and like ping them

00:17:16.559 --> 00:17:20.099
and be like, hey, do you have any PMM? I mean,

00:17:20.119 --> 00:17:22.539
you're on the podcast because you sent me a DM,

00:17:22.740 --> 00:17:25.660
right? Isn't that how we got? You were like,

00:17:25.779 --> 00:17:28.220
hi, I have this perspective to offer and I like

00:17:28.220 --> 00:17:29.779
your podcast and maybe you would like me on your

00:17:29.779 --> 00:17:33.119
show. And I was like, yeah, sure. Because I'm

00:17:33.119 --> 00:17:38.519
New Hampshire famous now. Yeah. Yeah. No, I mean,

00:17:38.559 --> 00:17:42.200
I'm okay with that. So many people I talk to

00:17:42.200 --> 00:17:44.740
who are thinking about being fractional or especially

00:17:44.740 --> 00:17:48.779
women. Yeah. So uncomfortable with that. It is

00:17:48.779 --> 00:17:50.440
really a hurdle for them. But you know what's

00:17:50.440 --> 00:17:52.660
interesting? It's not even just selling themselves.

00:17:52.839 --> 00:17:57.480
It is literally sharing. I did this thing that

00:17:57.480 --> 00:18:00.259
was good. Women have a hard time just saying

00:18:00.259 --> 00:18:02.720
that, which isn't even trying to sell yourself.

00:18:02.839 --> 00:18:05.180
It's literally just stating what you do well,

00:18:05.380 --> 00:18:07.720
you know? And I was just talking about this with

00:18:07.720 --> 00:18:09.440
somebody the other day because, oh, I was at

00:18:09.440 --> 00:18:11.940
this event, lovable event that was very great.

00:18:12.059 --> 00:18:14.920
And one of the... head of comms at lovable was

00:18:14.920 --> 00:18:16.480
complimenting the woman who put on the event

00:18:16.480 --> 00:18:18.119
and she was like no it wasn't me and whatever

00:18:18.119 --> 00:18:21.220
and i was like take credit this is incredible

00:18:21.220 --> 00:18:25.119
you should be proud of what you did don't downplay

00:18:25.119 --> 00:18:27.940
it you're a marketer market your success right

00:18:27.940 --> 00:18:31.660
and i it drives me nuts because i just want children

00:18:31.660 --> 00:18:36.119
have no shoes well i always say like you know

00:18:36.119 --> 00:18:38.400
why are you you can be a hype person for a product

00:18:38.400 --> 00:18:40.720
you know you have to put the obligatory post

00:18:40.720 --> 00:18:43.279
on like dan at a job that's like We're thrilled

00:18:43.279 --> 00:18:46.180
to announce this feature release, which you don't

00:18:46.180 --> 00:18:48.559
really care about and has like deadened your

00:18:48.559 --> 00:18:50.980
soul, but you can't talk about yourself and like

00:18:50.980 --> 00:18:53.460
your own worth. It's a whole thing. It's a whole

00:18:53.460 --> 00:18:55.900
thing. I've actually been working on creating

00:18:55.900 --> 00:18:59.220
like a small collective where I actually take

00:18:59.220 --> 00:19:01.720
off some of the business development for them

00:19:01.720 --> 00:19:04.039
because I get embedded into these startups. I

00:19:04.039 --> 00:19:06.299
talked to a lot of VCs. I am kind of creating

00:19:06.299 --> 00:19:09.299
this almost like roster that then I can share

00:19:09.299 --> 00:19:12.869
out to those people who are like, i need a list

00:19:12.869 --> 00:19:14.890
of fractionals or like i need a growth person

00:19:14.890 --> 00:19:17.849
i can like give them someone and then of course

00:19:17.849 --> 00:19:20.029
i still have to make money so i'm looking at

00:19:20.029 --> 00:19:22.230
like referral fee system or like you're in the

00:19:22.230 --> 00:19:25.029
collective i help really put together so that

00:19:25.029 --> 00:19:28.950
you have like a polished deck and story and then

00:19:28.950 --> 00:19:31.630
can help you like farm that out because there's

00:19:31.630 --> 00:19:33.529
so many like i didn't think i didn't get into

00:19:33.529 --> 00:19:36.069
this thinking like that's what people would need

00:19:36.069 --> 00:19:39.710
right but that is what a lot of people need is

00:19:39.710 --> 00:19:42.880
like that that container. I have a question.

00:19:42.900 --> 00:19:45.079
Oh, go ahead. Sorry, just quickly. What do you

00:19:45.079 --> 00:19:48.000
think the biggest draw is on the company side

00:19:48.000 --> 00:19:50.420
for bringing in a fractional person? Is it that

00:19:50.420 --> 00:19:53.279
they can kind of try before they buy or don't

00:19:53.279 --> 00:19:55.440
have to commit long term or don't have the resources

00:19:55.440 --> 00:19:58.279
necessarily? Or like, how would you characterize

00:19:58.279 --> 00:20:01.019
the reason why the company looks for the fractional

00:20:01.019 --> 00:20:04.759
marketer or brand person or what have you? Yeah,

00:20:04.799 --> 00:20:07.079
I'd say most of the time it's not try before

00:20:07.079 --> 00:20:10.210
buy because Well, I think in my case, I usually

00:20:10.210 --> 00:20:13.049
get a lot of like warm referrals. So when I started

00:20:13.049 --> 00:20:14.730
talking to a client, someone may have already

00:20:14.730 --> 00:20:17.269
kind of sold me through and they asked the opposite.

00:20:17.369 --> 00:20:19.430
They're like, gee, why don't you want to be full

00:20:19.430 --> 00:20:21.950
time? They're like, why don't you want to join

00:20:21.950 --> 00:20:24.930
my party? You know, this is a rocket ship. I'm

00:20:24.930 --> 00:20:29.509
like, I've been in a lot of rocket ships. And

00:20:29.509 --> 00:20:31.769
we're just getting started. Yeah. Yeah. And I'm

00:20:31.769 --> 00:20:33.069
like, I don't need to be on the ground floor.

00:20:33.210 --> 00:20:34.930
I don't, I'll take the money, not the equity.

00:20:35.470 --> 00:20:38.390
um so there's that you know but that's like very

00:20:38.390 --> 00:20:41.509
you know this is a warm lead if i'm really talking

00:20:41.509 --> 00:20:45.150
to someone fresh my pitch is like again it's

00:20:45.150 --> 00:20:48.089
sort of a bridge like you don't need a full -time

00:20:48.089 --> 00:20:52.289
pmm yet but really strategic still hands -on

00:20:52.289 --> 00:20:55.549
very tactical messaging to work with these kind

00:20:55.549 --> 00:20:59.049
of disparate marketing functions that so i would

00:20:59.049 --> 00:21:01.410
say that is a lot of it although some of them

00:21:01.410 --> 00:21:03.970
are like very risk averse and it's actually even

00:21:03.970 --> 00:21:07.380
more simple in the fact that like often where

00:21:07.380 --> 00:21:09.380
how i'm getting paid is from a totally different

00:21:09.380 --> 00:21:13.359
bucket in a cox right so this is something that

00:21:13.359 --> 00:21:16.220
they can kind of like put in another budget maybe

00:21:16.220 --> 00:21:18.359
they like take it from somewhere else it doesn't

00:21:18.359 --> 00:21:21.240
have to be salary there's no benefits so a lot

00:21:21.240 --> 00:21:23.539
of it is that too is just like they can kind

00:21:23.539 --> 00:21:25.500
of think of this as a marketing experiment and

00:21:25.500 --> 00:21:27.779
i try to encourage them to do that well and when

00:21:27.779 --> 00:21:29.440
you think about the fact that i think the average

00:21:29.440 --> 00:21:33.400
tenure of the marketer today is 18 months right

00:21:33.400 --> 00:21:36.039
like i mean that's just crazy like i think in

00:21:36.039 --> 00:21:38.200
our world tech anyway it's like 18 months um

00:21:38.200 --> 00:21:40.880
and usually if you were to let go of a marketer

00:21:40.880 --> 00:21:43.019
that you hired there's an intractable goodbye

00:21:43.019 --> 00:21:46.460
process and severance and all the yeah and and

00:21:46.460 --> 00:21:49.559
packages and stuff and i guess To an extent,

00:21:49.799 --> 00:21:53.440
it's a risk mitigation thing that also makes

00:21:53.440 --> 00:21:55.480
it less painful at that tail end of it, right?

00:21:55.799 --> 00:21:57.539
Yeah. I mean, part of it, I think of it as like

00:21:57.539 --> 00:21:59.079
when you're going fractional, you're sort of

00:21:59.079 --> 00:22:01.200
de -risking your career because you can start

00:22:01.200 --> 00:22:03.940
to become like more of a portfolioist and have

00:22:03.940 --> 00:22:07.539
different things. And then for them, like the

00:22:07.539 --> 00:22:10.579
startup founder or the CMO is they can say like,

00:22:10.700 --> 00:22:13.019
I don't know if I really believe in this function.

00:22:13.119 --> 00:22:15.359
This happens a lot with like tech heavy or like

00:22:15.359 --> 00:22:19.559
engineering based founders. who needs marketing

00:22:19.559 --> 00:22:24.279
the product sells itself no one can do what we

00:22:24.279 --> 00:22:27.359
can do yeah this is an all -in -one this is an

00:22:27.359 --> 00:22:29.579
operating system the whole platform everybody

00:22:29.579 --> 00:22:34.519
needs it yep um and so for those people i'm really

00:22:34.519 --> 00:22:37.000
like very straightforward right about like here's

00:22:37.000 --> 00:22:40.559
again outcomes deliverables but i do think there's

00:22:40.559 --> 00:22:44.029
something that um They can kind of de -risk on

00:22:44.029 --> 00:22:46.609
their end. They can put it in a different bucket

00:22:46.609 --> 00:22:50.109
of like funds. And then also a lot of times I

00:22:50.109 --> 00:22:52.269
hear like my board has told me I need product

00:22:52.269 --> 00:22:54.049
marketing, but I don't even know what it is.

00:22:54.869 --> 00:22:56.970
Right. You probably get that too on comms. Like

00:22:56.970 --> 00:22:58.849
we know we need comms. We don't know what it

00:22:58.849 --> 00:23:01.210
is. You know, I tend to walk away from those

00:23:01.210 --> 00:23:03.910
engagements, honestly, if possible, diplomatically,

00:23:04.009 --> 00:23:05.710
because life's too short to work for somebody

00:23:05.710 --> 00:23:08.250
that doesn't understand. Or people who think

00:23:08.250 --> 00:23:10.210
that they understand it and want to dictate how

00:23:10.210 --> 00:23:12.130
it works, which is also an issue. I've come up

00:23:12.130 --> 00:23:15.569
a lot with like engineer founders or product

00:23:15.569 --> 00:23:18.789
-focused founders because they do feel like,

00:23:18.849 --> 00:23:21.089
well, this is my baby. I'm going to dictate how

00:23:21.089 --> 00:23:23.829
it is. So then you're literally just a taskmaster.

00:23:24.089 --> 00:23:26.289
And it's like, what's taskmaster? What's the

00:23:26.289 --> 00:23:29.430
point? Like, you know? Yeah, yeah. No, I work

00:23:29.430 --> 00:23:31.450
with founders that are still, even at like a

00:23:31.450 --> 00:23:33.789
500 % company, are still editing a blog post.

00:23:33.950 --> 00:23:37.700
Oh, yeah. Oh yeah. You know, I have a question.

00:23:37.900 --> 00:23:41.039
So that's like treating people as adults. Yeah.

00:23:41.099 --> 00:23:43.559
And also don't, I mean, if that's what you want

00:23:43.559 --> 00:23:45.799
to do, then hire junior people to do the business.

00:23:46.039 --> 00:23:48.740
Don't hire for two reasons. One, you're wasting

00:23:48.740 --> 00:23:51.680
money and two, you're going to drive your smart

00:23:51.680 --> 00:23:54.259
person insane because you've hired them for their

00:23:54.259 --> 00:23:56.799
brain. And instead you're using them for like

00:23:56.799 --> 00:24:00.200
clicking buttons. You know, I have a question

00:24:00.200 --> 00:24:03.539
because you are only one person and this is something

00:24:03.539 --> 00:24:05.769
I come up against is like, i have more things

00:24:05.769 --> 00:24:08.569
i want to do than i have time to do so do you

00:24:08.569 --> 00:24:12.230
in your fractional role have to bring in other

00:24:12.230 --> 00:24:14.470
people to outsource some things to are you like

00:24:14.470 --> 00:24:17.690
growing almost like in an agency fashion how

00:24:17.690 --> 00:24:20.690
does that work yeah i've thought about going

00:24:20.690 --> 00:24:23.430
agency i just haven't wanted to yet like i'm

00:24:23.430 --> 00:24:27.869
really happy being an independent yeah at the

00:24:27.869 --> 00:24:29.869
moment but that's kind of what i'm thinking about

00:24:29.869 --> 00:24:31.710
with this collective like so instead of having

00:24:31.710 --> 00:24:34.710
an agency where i'm subcontracting out I'm starting

00:24:34.710 --> 00:24:37.849
basically collecting really smart people who

00:24:37.849 --> 00:24:40.549
can plug in and in the gaps that all has come

00:24:40.549 --> 00:24:43.690
up, you know, in each kind of startup and then,

00:24:43.690 --> 00:24:46.630
you know, sell them through. And then of course

00:24:46.630 --> 00:24:49.470
they give me a referral or, you know, a cut of,

00:24:49.529 --> 00:24:53.150
of their take. But to me, that's a better model,

00:24:53.210 --> 00:24:55.650
at least for me right now, because I don't want

00:24:55.650 --> 00:24:57.569
to be a full -time business owner of other people.

00:24:57.589 --> 00:25:00.849
Cause I'm still trying to figure out like the

00:25:00.849 --> 00:25:04.150
constellation of my own products. Yeah. writing

00:25:04.150 --> 00:25:06.589
my sub stack coaching you know individual coaching

00:25:06.589 --> 00:25:09.410
for people that are you know that that want to

00:25:09.410 --> 00:25:11.569
fractionalize themselves and then like being

00:25:11.569 --> 00:25:14.690
embedded in a startup yep for me i haven't wanted

00:25:14.690 --> 00:25:17.690
to go the agency route yet but i do a lot of

00:25:17.690 --> 00:25:20.049
referrals and it happens every time i go into

00:25:20.049 --> 00:25:22.190
a company they realize oh here's just like a

00:25:22.190 --> 00:25:24.470
generally smart helpful person and they'll say

00:25:24.470 --> 00:25:27.369
what you know what go -to -market tech stack

00:25:27.369 --> 00:25:29.950
should we use i'm like here we go or like we

00:25:29.950 --> 00:25:32.369
need a demand gen person i'm like hire this person

00:25:33.150 --> 00:25:35.250
you just become kind of like a helpful person.

00:25:35.329 --> 00:25:37.549
And that also, again, kind of goes back to like

00:25:37.549 --> 00:25:41.410
justifying the hourly rate or the return. Totally.

00:25:41.650 --> 00:25:46.049
Adding value everywhere. How is your sub stack

00:25:46.049 --> 00:25:50.470
done? Like how, how new is it? I want to hear

00:25:50.470 --> 00:25:53.589
about what's the cadence with it. And like, have

00:25:53.589 --> 00:25:56.170
you found that it is open doors or conversations

00:25:56.170 --> 00:25:59.009
just like talk through that? Yeah. Yeah. I started

00:25:59.009 --> 00:26:02.869
it in 2024. I was like, you know, a little bit

00:26:02.869 --> 00:26:05.009
earlier on the Substack bandwagon. I feel like

00:26:05.009 --> 00:26:07.230
2025 is when, like, everybody got a Substack.

00:26:07.269 --> 00:26:09.250
I'm, like, very proud that it was, like, a little

00:26:09.250 --> 00:26:12.490
bit earlier to market. And, you know, I had,

00:26:12.569 --> 00:26:17.269
in my early career, I wrote a blog on Zanga .com,

00:26:17.329 --> 00:26:19.150
if you remember that. It was, like, one of those.

00:26:19.150 --> 00:26:22.029
On what Zanga? Zanga, like, LiveJournal, those

00:26:22.029 --> 00:26:24.730
kind of, like, tumblers. I used to write, but

00:26:24.730 --> 00:26:28.009
I, at the time, was working for the mayor of

00:26:28.009 --> 00:26:31.349
New York, Mike Bloomberg. And I was working for

00:26:31.349 --> 00:26:33.029
his chief of staff and he was like, you got to

00:26:33.029 --> 00:26:35.609
shut down that blog. I wasn't talking about anything

00:26:35.609 --> 00:26:38.109
to do with like New York city government, but

00:26:38.109 --> 00:26:40.710
I, it was, it was during that time when like

00:26:40.710 --> 00:26:43.349
you, if you're going to represent a company or

00:26:43.349 --> 00:26:46.150
an organization, you can't say anything personal,

00:26:46.269 --> 00:26:49.210
right? Like so different from today when your

00:26:49.210 --> 00:26:51.809
personal Brown is brand can even help the company.

00:26:52.130 --> 00:26:54.349
But at the time it was so different. So I kind

00:26:54.349 --> 00:26:56.839
of just got like shut down. and just like i don't

00:26:56.839 --> 00:26:59.119
know if i you know i i still wrote a lot to my

00:26:59.119 --> 00:27:02.180
friends and you know you know in journals but

00:27:02.180 --> 00:27:04.799
i was like i really feel like especially now

00:27:04.799 --> 00:27:07.019
that i am fractional i've been fractional at

00:27:07.019 --> 00:27:09.640
that point for like five years i was like i just

00:27:09.640 --> 00:27:11.720
want to share because so many people were coming

00:27:11.720 --> 00:27:13.940
to me and asking me those things like how do

00:27:13.940 --> 00:27:16.900
you approach this how do you think about going

00:27:16.900 --> 00:27:18.759
to market with yourself that i said i want to

00:27:18.759 --> 00:27:23.339
like just put this out here um and also uh definitely

00:27:23.339 --> 00:27:27.289
make fun of tech bros Poke the bear. I mean,

00:27:27.309 --> 00:27:30.470
they pay my bills, so it's a slippery slope.

00:27:30.650 --> 00:27:33.930
But, you know, most of the bros I work with are

00:27:33.930 --> 00:27:37.029
like, you know, on the better side of good. So,

00:27:37.109 --> 00:27:39.490
yeah, that kind of opened doors in the sense

00:27:39.490 --> 00:27:42.250
that people started commenting, people I didn't

00:27:42.250 --> 00:27:44.650
know. There was that wave of like, it's my friends

00:27:44.650 --> 00:27:47.009
and family. And then there's maybe one connection

00:27:47.009 --> 00:27:48.869
removed and then just like random people who

00:27:48.869 --> 00:27:51.789
find it that are, you know, DMing me and are

00:27:51.789 --> 00:27:55.289
really excited about the content. But the one

00:27:55.289 --> 00:27:57.410
thing I have not wanted to do is make it like

00:27:57.410 --> 00:28:01.250
a paid model, just because for me, when you get

00:28:01.250 --> 00:28:03.670
into subscribers and paying subscribers, then

00:28:03.670 --> 00:28:05.829
you have to have a cadence. Then you have to

00:28:05.829 --> 00:28:08.289
start asking like what content is working, what

00:28:08.289 --> 00:28:09.849
content isn't working. It's also guaranteed value.

00:28:10.269 --> 00:28:13.609
You're not trying to, you are offering free value

00:28:13.609 --> 00:28:15.789
to people and they can take it or not, but it's

00:28:15.789 --> 00:28:17.589
not like the expectation is you have to deliver

00:28:17.589 --> 00:28:20.809
all the time. Yeah. And I also like sometimes

00:28:20.809 --> 00:28:24.839
like my latest one was about, going into career

00:28:24.839 --> 00:28:27.720
day and my second graders of my son's second

00:28:27.720 --> 00:28:30.579
grade class and like talking about what a career

00:28:30.579 --> 00:28:33.940
really is. And some people like if, if I had

00:28:33.940 --> 00:28:35.839
a paid subscriber base that only wants to hear

00:28:35.839 --> 00:28:38.900
about how to fractionalize themselves, then they

00:28:38.900 --> 00:28:41.480
would be unsubscribed. Right. And like, from

00:28:41.480 --> 00:28:43.400
what I've seen and the feedback I'm getting is

00:28:43.400 --> 00:28:46.200
like people like my voice and my take. the the

00:28:46.200 --> 00:28:48.660
container is the same they're okay with it being

00:28:48.660 --> 00:28:52.660
different verticals like i mean you have other

00:28:52.660 --> 00:28:54.380
products right you're not like it's not like

00:28:54.380 --> 00:28:56.359
your sub stack is the thing that's gonna like

00:28:56.359 --> 00:28:59.000
buy your house and send your kids to college

00:28:59.000 --> 00:29:02.660
i actually think right now like the more the

00:29:02.660 --> 00:29:06.000
less gating people do for the stuff that is this

00:29:06.000 --> 00:29:08.740
is me this is what i know this is how i am like

00:29:08.740 --> 00:29:11.380
all the stuff that makes you a human like that's

00:29:11.380 --> 00:29:14.480
that should be free you should be offering that

00:29:14.480 --> 00:29:17.019
to everybody and then all of those specific values

00:29:17.019 --> 00:29:18.920
that you add are the things that you charge for

00:29:18.920 --> 00:29:21.019
but i think that the sub stack and what you're

00:29:21.019 --> 00:29:23.000
talking about is what is going to make what is

00:29:23.000 --> 00:29:26.059
going to be the differentiator in like a ai age

00:29:26.059 --> 00:29:28.480
when everyone has content and blah blah blah

00:29:28.480 --> 00:29:30.740
it's like the content that is like uniquely you

00:29:30.740 --> 00:29:35.539
is going to for sure make you special yeah i

00:29:35.539 --> 00:29:40.730
have a i have a question that is um I kind of

00:29:40.730 --> 00:29:42.089
have my own take on this, but I'm curious to

00:29:42.089 --> 00:29:43.970
know what your take is. So people that come into

00:29:43.970 --> 00:29:47.109
my DMs a lot that are between jobs, got laid

00:29:47.109 --> 00:29:50.910
off or whatever, they tend to be in their like

00:29:50.910 --> 00:29:55.930
late 40s, early 50s. Disproportionately men,

00:29:56.049 --> 00:29:59.569
actually, but some women, too. But it seems like

00:29:59.569 --> 00:30:02.950
that age group in particular is the group that

00:30:02.950 --> 00:30:05.019
is. trying to figure out what the hell comes

00:30:05.019 --> 00:30:08.940
next. And my question, I guess, to you is, are

00:30:08.940 --> 00:30:12.460
you finding that same sort of age pocket is your

00:30:12.460 --> 00:30:14.819
sweet spot in terms of those who are going to

00:30:14.819 --> 00:30:16.259
try to do fractional stuff? And do you think

00:30:16.259 --> 00:30:17.819
there's a correlation or do you think that it's

00:30:17.819 --> 00:30:21.180
coincidence or what do you think? First, I'm

00:30:21.180 --> 00:30:22.779
going to lay down a real hot take, which is like,

00:30:22.839 --> 00:30:28.539
I'm not a fan of Gen X. No, I just mean a lot

00:30:28.539 --> 00:30:30.279
of the, you know, the billionaires fucking things

00:30:30.279 --> 00:30:33.539
up all have to happen to be Gen X men. But so

00:30:33.539 --> 00:30:38.319
my the yes and no, the population that often

00:30:38.319 --> 00:30:41.319
comes to me are moms. So they tend to be a little

00:30:41.319 --> 00:30:43.779
bit younger because they they've like had a baby

00:30:43.779 --> 00:30:47.960
and they're just like, holy shit. Like my priorities

00:30:47.960 --> 00:30:50.539
have totally shifted. I'm getting more dads now,

00:30:50.619 --> 00:30:53.099
which is great, too, because like, why isn't

00:30:53.099 --> 00:30:56.779
that shifting for them, too? But I also have,

00:30:56.819 --> 00:30:59.059
I would say that's like my ICP, right? It's like

00:30:59.059 --> 00:31:01.380
people in their late 30s, early 40s that are

00:31:01.380 --> 00:31:03.740
just like, I have a baby and I don't want to

00:31:03.740 --> 00:31:06.200
tell them that I work for Meta, right? Like,

00:31:06.279 --> 00:31:08.799
you know, I don't even know how to explain my

00:31:08.799 --> 00:31:13.000
job. I'm burnt out. There's a lot of like guilt

00:31:13.000 --> 00:31:15.619
about where they're working now and like what

00:31:15.619 --> 00:31:18.259
the impacts of that have become, you know, across

00:31:18.259 --> 00:31:21.640
the planet and society. And they just want to

00:31:21.640 --> 00:31:23.519
like do something that they'll be proud of as

00:31:23.519 --> 00:31:26.099
well. So that's part of it. And then secondary,

00:31:26.180 --> 00:31:28.460
there are a lot of women that are like post,

00:31:28.660 --> 00:31:31.019
you know, like mid forties and above that are

00:31:31.019 --> 00:31:33.839
getting aged out. Like they're, they're aging

00:31:33.839 --> 00:31:36.359
out. And I'm like, you need to flip that on its

00:31:36.359 --> 00:31:38.900
head instead of being like, you know, I had a

00:31:38.900 --> 00:31:41.460
woman who I had worked with in the past and she's

00:31:41.460 --> 00:31:43.359
probably like late forties, early fifties. And

00:31:43.359 --> 00:31:45.240
we had a coffee a couple of weeks ago and she

00:31:45.240 --> 00:31:49.240
said, I just can't, like, I can't impress a 27

00:31:49.240 --> 00:31:51.880
year old tech pro founder anymore. And I'm like,

00:31:51.980 --> 00:31:55.849
don't. First of all, don't, don't pander because

00:31:55.849 --> 00:31:59.970
that's worse. And instead become a fractional

00:31:59.970 --> 00:32:01.950
because then they want to pay for experience.

00:32:02.450 --> 00:32:04.930
Right? Like if you come in and you say, I've

00:32:04.930 --> 00:32:09.150
worked for me at Brex, Jasper, Ashby, like all

00:32:09.150 --> 00:32:11.190
of these places. And I know the exact mistakes

00:32:11.190 --> 00:32:13.289
you're going to make in product marketing. And

00:32:13.289 --> 00:32:15.750
I can give it to you at half the price and half

00:32:15.750 --> 00:32:18.150
the time. Totally. I have a rant about this.

00:32:18.190 --> 00:32:19.869
Can I rant about something really quick? Okay.

00:32:19.910 --> 00:32:23.329
So now we have tools like, vibe coding tool so

00:32:23.329 --> 00:32:25.730
like perry's just vibe coded his website i've

00:32:25.730 --> 00:32:30.150
created an app blah blah there are now use cases

00:32:30.150 --> 00:32:32.390
of i was talking to i mentioned this lovable

00:32:32.390 --> 00:32:34.740
event they were talking about a nurse who There

00:32:34.740 --> 00:32:37.319
is a need for that nurse at her hospital. So

00:32:37.319 --> 00:32:39.660
she built this app that was very specific for

00:32:39.660 --> 00:32:42.259
this use case. And if somebody else had hired

00:32:42.259 --> 00:32:43.900
someone to build that app, they would not have

00:32:43.900 --> 00:32:46.259
been able to. They don't have the knowledge,

00:32:46.440 --> 00:32:49.180
right? And that is something that AI cannot replicate.

00:32:49.339 --> 00:32:52.900
The nuance of what your job is, the context,

00:32:53.160 --> 00:32:55.559
the history, all of the stuff that you as an

00:32:55.559 --> 00:32:58.799
individual have from all of your experience cannot

00:32:58.799 --> 00:33:02.549
be... outsourced to ai or to just like a random

00:33:02.549 --> 00:33:05.369
person that you bring in and i think that is

00:33:05.369 --> 00:33:07.930
going to make the real experts the people who

00:33:07.930 --> 00:33:11.730
are like super deep in things matter again and

00:33:11.730 --> 00:33:14.450
so yeah the 50 year old can't get a job in -house

00:33:14.450 --> 00:33:17.470
but suddenly their experience is the only thing

00:33:17.470 --> 00:33:19.950
that's going to allow whoever to create their

00:33:19.950 --> 00:33:23.670
new you know ai experience or agent who is trying

00:33:23.670 --> 00:33:26.109
to do their job because there's only a handful

00:33:26.109 --> 00:33:27.890
of people who have that many years of experience

00:33:27.890 --> 00:33:32.960
so i'm like hopefully like allows us to put our

00:33:32.960 --> 00:33:37.819
voice back in the well well isn't isn't it so

00:33:37.819 --> 00:33:39.660
i think about what you're saying becca and i

00:33:39.660 --> 00:33:43.420
agree largely but i also wonder if the ability

00:33:43.420 --> 00:33:47.259
to have personas in your prompting almost negates

00:33:47.259 --> 00:33:49.859
the lived real experience you have so for example

00:33:51.589 --> 00:33:53.650
i'm not i'm not saying it does today i'm saying

00:33:53.650 --> 00:33:56.210
but how how long will it be before that is true

00:33:56.210 --> 00:33:58.089
where you can be like you are the world renowned

00:33:58.089 --> 00:34:00.329
blah blah blah you've read every book on this

00:34:00.329 --> 00:34:02.609
topic you have seen the good the bad the ups

00:34:02.609 --> 00:34:06.250
the downs against that backdrop design an app

00:34:06.250 --> 00:34:08.409
that does x y and z like you don't think that

00:34:08.409 --> 00:34:10.809
the ai is going to catch up i think you can get

00:34:10.809 --> 00:34:13.889
80 of the way there i think that like the actual

00:34:14.590 --> 00:34:17.929
the the human who knows the nuance and the ins

00:34:17.929 --> 00:34:20.150
and outs and the thing that always breaks every

00:34:20.150 --> 00:34:22.449
time you try to do that like the ai will never

00:34:22.449 --> 00:34:25.190
be able to do that unless it is like it might

00:34:25.190 --> 00:34:27.329
be able to if the ai starts living with the humans

00:34:27.329 --> 00:34:29.670
for a while and like literally like following

00:34:29.670 --> 00:34:34.710
watching i know ai is good at pattern recognition

00:34:34.710 --> 00:34:37.829
but only certain patterns and that's what i always

00:34:37.829 --> 00:34:40.690
try to lead with as well as like i like i said

00:34:40.690 --> 00:34:43.329
before like i've seen every b2b mark you know

00:34:43.800 --> 00:34:50.360
SaaS company hit a cliff with selling to venture

00:34:50.360 --> 00:34:52.039
-backed startups, and now they have to sell to

00:34:52.039 --> 00:34:54.059
mid -market and enterprise. And I know exactly

00:34:54.059 --> 00:34:56.239
what they do every time and what the mistakes

00:34:56.239 --> 00:34:59.480
are. At some point, AI could know that. It's

00:34:59.480 --> 00:35:02.400
probably looking at my blog and now telling people

00:35:02.400 --> 00:35:04.900
how to fractionalize themselves using Claude

00:35:04.900 --> 00:35:07.900
anyway. But the difference is that pattern recognition

00:35:07.900 --> 00:35:10.860
is nuanced. So I actually asked one of my clients

00:35:10.860 --> 00:35:13.219
recently because I do a lot of interviews with

00:35:13.219 --> 00:35:15.639
customers that just they think of me as like

00:35:15.639 --> 00:35:17.639
a third party consultant and they don't know.

00:35:17.760 --> 00:35:21.920
So let's say I'm like working with Ashby. I might

00:35:21.920 --> 00:35:25.039
talk to people that have never heard of Ashby.

00:35:25.079 --> 00:35:27.659
I might talk to people who decided to turn off

00:35:27.659 --> 00:35:30.099
of Ashby, something like that. Right. Like win

00:35:30.099 --> 00:35:34.519
loss. They will talk to me differently, first

00:35:34.519 --> 00:35:37.300
of all, than they'll talk to. the head of pmm

00:35:37.300 --> 00:35:42.440
at ashby or jasper or brex and also i can tell

00:35:42.440 --> 00:35:45.820
during a face -to -face interaction when someone

00:35:45.820 --> 00:35:48.519
starts to get uncomfortable right or like they

00:35:48.519 --> 00:35:52.239
pause or they're avoiding something like i don't

00:35:52.239 --> 00:35:54.980
think an ai interviewer is there yet let's hope

00:35:54.980 --> 00:35:59.079
yeah yeah they can't so there's a nuance there

00:35:59.079 --> 00:36:02.639
um and if they have a set of interview guides

00:36:02.639 --> 00:36:05.340
sure they can ask the questions but sometimes

00:36:05.900 --> 00:36:07.800
during a podcast, during an interview, things

00:36:07.800 --> 00:36:10.639
go sideways in a very good way. Yeah. You can

00:36:10.639 --> 00:36:13.699
double down on something or like go off. Yeah.

00:36:14.019 --> 00:36:17.420
Yeah. I asked my client, like, what is my moat?

00:36:18.480 --> 00:36:21.159
Right. This is my whole talk is the human moat.

00:36:21.159 --> 00:36:22.960
I'm so glad you just said that. I was going to

00:36:22.960 --> 00:36:24.559
say that very thing. Go ahead, Becca. I'll let

00:36:24.559 --> 00:36:26.179
you go first. No, that's like my whole, I do

00:36:26.179 --> 00:36:28.039
this whole talk now. It's called the human moat.

00:36:28.039 --> 00:36:29.780
And it's the thing that is going to differentiate

00:36:29.780 --> 00:36:32.699
us in the age of AI is you need to build your

00:36:32.699 --> 00:36:35.650
moat because there are things. as a human, that

00:36:35.650 --> 00:36:38.750
AI cannot replicate. And so you need to double,

00:36:38.829 --> 00:36:41.050
triple, quadruple down on those things because

00:36:41.050 --> 00:36:44.889
knowledge is now infinite, right? Content creation

00:36:44.889 --> 00:36:47.750
is infinite. You have to do the things that the

00:36:47.750 --> 00:36:52.050
machine can't do in those infinity pools. Yeah,

00:36:52.050 --> 00:36:56.190
so I have come at it from a different side, which

00:36:56.190 --> 00:36:58.250
is just that technology is not your moat, right?

00:36:58.349 --> 00:37:00.869
Because there are so many easy ways to do the

00:37:00.869 --> 00:37:03.110
technology. But then when you really stop and

00:37:03.110 --> 00:37:05.130
think about it, we're all saying, shades of the

00:37:05.130 --> 00:37:07.829
same thing, which is, in my view, brand is really

00:37:07.829 --> 00:37:11.769
your moat. Right? If you can build a brand, build

00:37:11.769 --> 00:37:13.989
a movement, a momentum that people want to run

00:37:13.989 --> 00:37:15.909
toward, then the technology doesn't really matter

00:37:15.909 --> 00:37:17.969
so much because people want to feel a part of

00:37:17.969 --> 00:37:21.070
that thing you've built, that halo effect you've

00:37:21.070 --> 00:37:25.130
built on the brand. The technology, it doesn't

00:37:25.130 --> 00:37:27.349
matter. It really doesn't matter anymore. So

00:37:27.349 --> 00:37:28.980
I think we're all saying the same thing. that's

00:37:28.980 --> 00:37:31.820
why early stage founders who are still you know

00:37:31.820 --> 00:37:34.019
doing their pitches it's why they're so effective

00:37:34.019 --> 00:37:36.480
because they've done like basically by default

00:37:36.480 --> 00:37:38.760
a ton of voice of the customer work yeah they've

00:37:38.760 --> 00:37:41.199
either figured it they either had the pain point

00:37:41.199 --> 00:37:43.960
themselves which is very common or they've like

00:37:43.960 --> 00:37:46.860
seen it they like get obsessed with the customer

00:37:46.860 --> 00:37:49.739
they understand so when they pitch it's like

00:37:49.739 --> 00:37:52.679
someone is talking straight to their heart they

00:37:52.679 --> 00:37:56.389
are giving them the painkiller right i mean that's

00:37:56.389 --> 00:37:58.289
why it's hard to move from like the founder -led

00:37:58.289 --> 00:38:00.889
growth to as we say like go -to -market machine

00:38:00.889 --> 00:38:04.670
because that person does know the like ins and

00:38:04.670 --> 00:38:06.309
outs every once and that's their baby and blah

00:38:06.309 --> 00:38:08.070
blah blah and now they have to outsource that

00:38:08.070 --> 00:38:11.210
to somebody else and make it scale right that's

00:38:11.210 --> 00:38:14.510
hard yeah you can't scale you know human things

00:38:14.510 --> 00:38:16.789
you just have to you have to find out what really

00:38:16.789 --> 00:38:19.030
matters to the customers that you always track

00:38:19.030 --> 00:38:21.949
it back to that pain point totally um i want

00:38:21.949 --> 00:38:24.610
to make sure that we have time for our um favorite

00:38:24.610 --> 00:38:28.250
segment of the show which is my questions followed

00:38:28.250 --> 00:38:32.289
by perry's unhinged question can we segue into

00:38:32.289 --> 00:38:37.489
rapid fire questions meg yeah yeah okay i'm ready

00:38:37.489 --> 00:38:41.010
fabulous okay you get to erase one corporate

00:38:41.010 --> 00:38:46.829
buzzword from existence what is it pivot that's

00:38:46.829 --> 00:38:50.789
your whole thing yes because every time i'm at

00:38:50.789 --> 00:38:54.429
like a high growth startup um every three months

00:38:54.429 --> 00:38:56.909
there's a new strategic pivot oh yes right i

00:38:56.909 --> 00:38:58.909
wouldn't want to erase it because it's part of

00:38:58.909 --> 00:39:02.010
my sub stack i mean but if it makes it funnier

00:39:02.010 --> 00:39:04.230
that it's kind of like you're using it to poke

00:39:04.230 --> 00:39:06.550
fun at it yeah you have love hate with that word

00:39:06.550 --> 00:39:12.730
yeah it's sort of like strategery you know yeah

00:39:12.730 --> 00:39:16.869
i like it okay you're about to give a presentation

00:39:16.869 --> 00:39:20.829
a keynote in front of 50 000 people Very excited

00:39:20.829 --> 00:39:24.070
to see you. What song are you walking onto the

00:39:24.070 --> 00:39:29.469
stage to? Um, it would have to be, uh, center

00:39:29.469 --> 00:39:35.889
field. Cause I just love the analogy. Yeah. Put

00:39:35.889 --> 00:39:38.730
me in coach. Yep. Put me in coach. That's kind

00:39:38.730 --> 00:39:43.510
of my motto is like, just put me in. Yeah. Amazing.

00:39:44.750 --> 00:39:48.449
Okay. Bull Durham, which is a great movie. Great

00:39:48.449 --> 00:39:51.929
baseball. Very quick little side story. So my

00:39:51.929 --> 00:39:53.510
brother -in -law, when he was playing little

00:39:53.510 --> 00:39:56.909
league baseball, he begged and begged to get

00:39:56.909 --> 00:39:59.349
a chance pitching and he pitched, but he got

00:39:59.349 --> 00:40:01.289
shelled. They were just hitting him all over

00:40:01.289 --> 00:40:02.929
the place. He literally started crying and said,

00:40:02.969 --> 00:40:08.329
take me out, coach. Take me out, coach. That's

00:40:08.329 --> 00:40:12.010
funny. I call them the soccer team and there

00:40:12.010 --> 00:40:15.730
are those kids. I call them the Daisy kids. Okay.

00:40:18.960 --> 00:40:22.079
You are going to give a TED Talk on anything

00:40:22.079 --> 00:40:26.860
but strategic pivotry or product marketing or

00:40:26.860 --> 00:40:28.780
marketing in general. What are you giving your

00:40:28.780 --> 00:40:32.739
TED Talk on? I think I would give it on my experience

00:40:32.739 --> 00:40:35.099
at the Taxi and Limousine Commission in New York

00:40:35.099 --> 00:40:38.380
City and how I was there right before Uber got

00:40:38.380 --> 00:40:41.739
introduced to the world and what that meant for

00:40:41.739 --> 00:40:45.610
a government -sponsored monopoly. It's very complicated,

00:40:45.789 --> 00:40:48.550
but I swear it is a very interesting story. And

00:40:48.550 --> 00:40:51.070
it does involve Michael Cohen, who owns a bunch

00:40:51.070 --> 00:40:54.489
of, you know, taxis and fleets. Medallion things?

00:40:54.769 --> 00:40:58.030
Yeah. So, like, how medallions have historically

00:40:58.030 --> 00:41:00.070
made money for New York City. The medallion thing

00:41:00.070 --> 00:41:02.690
is so fascinating, frankly, for anyone who has

00:41:02.690 --> 00:41:05.489
never dug deep into the New York medallion thing.

00:41:05.570 --> 00:41:08.650
And, like, there's, like, crime around it and,

00:41:08.670 --> 00:41:14.510
like, mafia stuff. Yeah. So cool. Yeah. All right.

00:41:15.010 --> 00:41:17.570
I mean, I would like to go to this talk. So you

00:41:17.570 --> 00:41:19.170
let me know when you're ready to present because

00:41:19.170 --> 00:41:24.309
I'm here. Okay. My last question before handing

00:41:24.309 --> 00:41:27.710
it over to the crazy one, you get to use one

00:41:27.710 --> 00:41:31.070
emoji, only one for the rest of your life. Which

00:41:31.070 --> 00:41:34.630
one? Oh, I really like the person throwing up

00:41:34.630 --> 00:41:35.969
money or I don't know if they're throwing up,

00:41:35.969 --> 00:41:38.389
but they're like, Oh, you're the first one who's

00:41:38.389 --> 00:41:42.429
ever used that. I think I like it. It says so

00:41:42.429 --> 00:41:46.349
much about our society. You are 100 % the first

00:41:46.349 --> 00:41:47.750
person that has ever said that. And I don't think

00:41:47.750 --> 00:41:50.989
I've ever used that emoji ever, actually. I've

00:41:50.989 --> 00:41:52.230
seen it. I don't think I've ever used it. I think

00:41:52.230 --> 00:41:54.570
I've only ever used it for like, guess what?

00:41:54.630 --> 00:41:59.550
I got a sponsorship. Money face. Yeah. What's

00:41:59.550 --> 00:42:03.289
up? I think you're more of like a melting shrub,

00:42:03.309 --> 00:42:07.690
like capitalism. Yeah. I love it. Okay, Perry,

00:42:07.849 --> 00:42:10.849
please. All right. So some of the questions that

00:42:10.849 --> 00:42:13.610
I ask at this point are actually ridiculously

00:42:13.610 --> 00:42:16.090
unhinged. But the last couple, I've asked the

00:42:16.090 --> 00:42:17.269
same question. I'm going to stick with it one

00:42:17.269 --> 00:42:19.929
more time, which is not that unhinged. It's actually

00:42:19.929 --> 00:42:22.469
kind of a, I think it's a fascinating study in

00:42:22.469 --> 00:42:25.860
the human condition, which is. You get to author

00:42:25.860 --> 00:42:28.500
whatever you consider to be your masterpiece,

00:42:28.679 --> 00:42:31.619
a book. Okay. Maybe it's the great American novel.

00:42:31.719 --> 00:42:34.519
Maybe it's the definitive, you know, standard

00:42:34.519 --> 00:42:38.440
on fractional, you know, whatever. And it gets

00:42:38.440 --> 00:42:41.519
reviewed really exceptionally well. Best reviews

00:42:41.519 --> 00:42:44.099
you can imagine, but it doesn't sell. Like reviews

00:42:44.099 --> 00:42:47.099
are out of control. People are like coming to

00:42:47.099 --> 00:42:48.960
your readings, but no one's buying the book for

00:42:48.960 --> 00:42:51.280
some reason. Okay. That's one option. The other

00:42:51.280 --> 00:42:53.659
option is no one gives a shit about the book.

00:42:54.349 --> 00:42:57.510
um but it sells like crazy and you wrote it under

00:42:57.510 --> 00:43:01.010
a non -diplom so you make wild amounts of cash

00:43:01.010 --> 00:43:03.949
it has no acclaim whatsoever but you're rich

00:43:03.949 --> 00:43:07.050
as shit uh do you take the critically acclaimed

00:43:07.050 --> 00:43:10.050
masterpiece accolades or do you say fuck all

00:43:10.050 --> 00:43:12.090
y 'all i'm taking the cash what do you think

00:43:12.090 --> 00:43:14.909
so based on the emoji i just told you about i

00:43:14.909 --> 00:43:17.110
think you're taking the cash yes i'm taking cash

00:43:17.110 --> 00:43:19.269
see here's the thing is that i would like to

00:43:19.269 --> 00:43:21.429
write a book but don't want to do any of the

00:43:21.429 --> 00:43:26.409
like pr or I mean, I just want to live my life

00:43:26.409 --> 00:43:28.309
and then I just want to like donate a bunch of

00:43:28.309 --> 00:43:32.269
that money to, you know, anti -fascism. There

00:43:32.269 --> 00:43:35.050
you go. Hey, we can get on board with that message.

00:43:35.090 --> 00:43:37.349
I hear that's a terrorist group now, however.

00:43:37.610 --> 00:43:42.929
Yes, yes, yes. We've got a domestic terrorist

00:43:42.929 --> 00:43:46.030
on the show, ladies and gentlemen. Sorry, I'm

00:43:46.030 --> 00:43:49.090
not myself. I've got to add the snark. Yeah,

00:43:49.130 --> 00:43:52.570
my friends often say I'm like a menace, so close.

00:43:54.159 --> 00:43:56.139
All right. Take the money and run. I like it.

00:43:56.559 --> 00:43:58.480
Becca, did you even answer the question? Did

00:43:58.480 --> 00:44:01.380
you ever answer that one? I'm not sure if I did,

00:44:01.480 --> 00:44:04.159
but I would for sure take the money. Like no

00:44:04.159 --> 00:44:07.480
question. That would not be hard for me. Yeah.

00:44:07.579 --> 00:44:09.039
I would take the, I would take the cash too.

00:44:09.199 --> 00:44:12.000
Now, having said that I was a reporter. So writing

00:44:12.000 --> 00:44:13.599
is important to me. Like I've always really,

00:44:13.659 --> 00:44:15.300
really cared about that. And when I was younger,

00:44:15.360 --> 00:44:17.139
I had this sort of idealistic, like one day I'll

00:44:17.139 --> 00:44:18.639
write the great American novel and blah, blah,

00:44:18.679 --> 00:44:20.460
blah, blah. But yeah, I'm taking the money, man.

00:44:20.480 --> 00:44:23.639
But you know what? Like I've come. As an adult

00:44:23.639 --> 00:44:27.380
who, as an ADHD person who spent the better part

00:44:27.380 --> 00:44:29.360
of my life thinking I was an idiot and feeling

00:44:29.360 --> 00:44:32.179
really bad about myself, like I've come to realize

00:44:32.179 --> 00:44:35.079
that being proud of myself and my own successes

00:44:35.079 --> 00:44:39.059
gives me way more like, I guess, pride than,

00:44:39.139 --> 00:44:42.219
you know, my colleagues seeing it. And I do think

00:44:42.219 --> 00:44:44.639
that like, knowing that you've done this, that

00:44:44.639 --> 00:44:46.500
you've written the great American novel and,

00:44:46.519 --> 00:44:48.559
you know, getting to be rich, even if nobody

00:44:48.559 --> 00:44:50.699
else knows, you still have the pride yourself.

00:44:52.210 --> 00:44:56.110
yeah i think about that a lot with even being

00:44:56.110 --> 00:44:57.969
fractional like a lot of times i don't put the

00:44:57.969 --> 00:45:00.769
logos who i'm working with i don't care yeah

00:45:00.769 --> 00:45:02.829
because i'm just taking the money and don't and

00:45:02.829 --> 00:45:04.510
putting that directly into and you know you're

00:45:04.510 --> 00:45:06.190
doing good work it's not like you're feeling

00:45:06.190 --> 00:45:08.449
bad about like i'm not contributing here yeah

00:45:08.449 --> 00:45:11.070
yeah i mean they're really appreciative of my

00:45:11.070 --> 00:45:13.170
work which is very different than i think being

00:45:13.170 --> 00:45:16.849
a rank and file employee totally okay i'm gonna

00:45:16.849 --> 00:45:21.380
give you your minute to say anything you want

00:45:21.380 --> 00:45:23.920
or direct our audience to where they can find

00:45:23.920 --> 00:45:26.500
you. What would you like to leave us with Meg?

00:45:27.900 --> 00:45:31.940
I think the sub stack is best just because for

00:45:31.940 --> 00:45:34.320
me, that's where I really just kind of like pop

00:45:34.320 --> 00:45:38.980
off. A lot of the reason I write is for people

00:45:38.980 --> 00:45:42.139
that feel that they can't get out of that container

00:45:42.139 --> 00:45:45.320
and they can't get out of the corporate domestication.

00:45:46.019 --> 00:45:49.119
And I don't do the like, I'm, you know, typing

00:45:49.119 --> 00:45:51.519
from a laptop at the pool. Like, the whole point

00:45:51.519 --> 00:45:54.099
is, like, be practical about this the same way

00:45:54.099 --> 00:45:55.260
that you have to be practical about anything.

00:45:55.900 --> 00:45:57.920
And the other thing I would say is just that

00:45:57.920 --> 00:46:00.860
being fractional or full -time is not binary.

00:46:00.980 --> 00:46:03.500
Like, you might be fractional sometimes. You

00:46:03.500 --> 00:46:06.480
might be full -time sometimes. Like, ask. You

00:46:06.480 --> 00:46:08.119
see a full -time position, you don't really want

00:46:08.119 --> 00:46:10.579
to work full -time, ask if they're open to fractional,

00:46:10.679 --> 00:46:13.780
right? Like, there's just so much more gray than

00:46:13.780 --> 00:46:16.699
corporate America wants us to think, and I like

00:46:16.699 --> 00:46:19.260
to be in that. spot like i like my mom always

00:46:19.260 --> 00:46:21.440
says if you don't ask you don't get totally right

00:46:21.440 --> 00:46:23.559
the worst thing that can happen is someone can

00:46:23.559 --> 00:46:27.460
say no yeah that's it yeah he will gets the grease

00:46:27.460 --> 00:46:31.260
and so forth yeah well just so that our audience

00:46:31.260 --> 00:46:34.579
knows your sub stack is called strategic pivetry

00:46:34.579 --> 00:46:39.139
so go find the sub stack and um subscribe there

00:46:39.139 --> 00:46:44.059
for more from meg um i have really enjoyed this

00:46:44.059 --> 00:46:46.599
conversation today so thank you for joining us

00:46:47.289 --> 00:46:50.210
I like the fire you brought, Meg. I like it.

00:46:50.329 --> 00:46:54.570
Me too. I know. It's the Red Sox fan in me, really.

00:46:55.389 --> 00:46:57.429
Oh, you're the Red Sox fan too? Look at you.

00:46:58.510 --> 00:46:59.949
All right. Thanks, guys.
