WEBVTT

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What if I told you the modern American student

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loan system? I mean, this massive multi -billion

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dollar machine that feels like an immovable force

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of nature. What if I told you it wasn't actually

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invented by the federal government? It's kind

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of hard to believe, honestly. Right. What if

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I told you it actually started with a group of

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businessmen literally passing around a philanthropic

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hat in Boston? Just the local hat. Yeah, exactly.

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Welcome to the deep dive. Our mission today is

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to explore this one genuinely fascinating Wikipedia

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article we have here about a non -profit organization

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called American Student Assistance or ASA. And

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it is a fascinating one. It really is. And I

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want to set the stakes for you right out of the

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gate. Understanding the history of this one specific

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nonprofit is essentially understanding the secret

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history of the plumbing. You know, the architecture

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behind how Americans have paid for college for

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the last 70 years. Which is something we just

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never think about. No, never. And more importantly,

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it reveals how you might be paying for it in

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the future. Yeah, we rarely stop to look at that

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plumbing. I mean, we look at the amount of debt,

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right? But we don't look at the pipes that actually

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allow that money to flow. Exactly. And while

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student loan policy might sound incredibly dry

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on the surface, the evolution of ASA is actually

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this dramatic high -stake story. It's got shifting

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government mandates, the management of massive

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financial portfolios, and some truly radical

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business pivots. Huge pivots. So whether you're

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currently chipping away at your own loans, or

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maybe preparing to send a kit to college, or

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just curious about how massive financial systems

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actually operate behind the scenes, this deep

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dive is going to fundamentally change how you

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view student debt. Completely change it. OK,

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let's unpack this. We have to start at the foundation

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to understand why a system like this was ever

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needed in the first place. Right. Take us back.

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So the year is 1956. ASA wasn't called ASA back

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then. They were founded under the name Massachusetts

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Higher Education Assistance Corporation, or MHEAC.

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MHEAC. That doesn't exactly roll off the tongue.

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No, not at all. But their function was completely

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revolutionary. It really was. The origin story

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is wild. A group of people approached local businesses

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in Massachusetts asking for, like, philanthropic

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donations. Just asking for cash. Yeah, and they

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created this centralized... pool of money. And

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the explicit purpose of that money was to guarantee

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loans for higher education. The very first one.

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Right. They became the nation's very first student

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loan guarantor. But before we get into the weeds,

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we kind of need to define what a guarantor actually

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does mechanically. It's a weird word. It is.

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Because if you put yourself in the shoes of a

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local bank manager in 1956 and an 18 -year -old

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walks into your lobby asking for a massive unsecured

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loan to go, you know, read books for four years.

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It's a terrible risk. It's an awful financial

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risk. They have no credit, no collateral, no

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income. Right. From a pure underwriting perspective,

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lending to a student is absurd. There's no asset

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to repossess if they don't pay. You can't repossess

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a philosophy degree. Exactly. You can't take

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back the knowledge. So MAGAC stepped in to alter

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that math. Think of it like they act as the ultimate

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institutional cosigner. That's a great way to

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put it. They tell the local banks, go ahead and

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lend this student the money. If they default

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this philanthropic pool of money we gathered,

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well, we'll make you whole. It's an insurance

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policy. Right. For the banks. funded by local

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businesses, and operated by a nonprofit entity.

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It was a massive success. Huge. The model of

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having private banks provide the capital while

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a nonprofit held the risk worked so well that

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by 1965, the sources note there were 14 different

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loan guarantors operating across the U .S. Just

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replicating that exact model. Yeah, this decentralized

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community -based solution was everywhere. And

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this system eventually became known as the Federal

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Family Education Loan Program, or FFALP. FFALP.

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We're going to hear that acronym a lot today.

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Oh, definitely. But I keep getting stuck on the

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mechanics of that 1956 origin. Like, why did

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it take local Boston businesses passing a hat

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to kickstart this? It's a fair question. It seems

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like funding a highly educated national workforce

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should have been a federal priority from day

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one. Did Washington just not have the structural

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plumbing built yet? Well. If we connect this

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to the bigger picture, Washington absolutely

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had the desire. But you're right, they lacked

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the infrastructure. OK. Look at the post -World

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War II landscape. The GI Bill had just proven

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that opening up higher education to the masses

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could completely transform the American economy.

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Oh, right. But the GI Bill was strictly for veterans.

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For the general public, college was still largely

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gated by family wealth. You had to be rich. Basically.

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The federal government recognized that the country

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needed, you know, engineers, scientists, managers

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to compete globally, especially with the Cold

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War ramping up. Right, the space race and everything.

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Exactly. But the U .S. Treasury just wasn't set

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up to hand out and service millions of individual

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microloans to teenagers. They didn't have the

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teller windows for that? No, they needed a bridge.

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Private -public partnerships like the guarantor

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model MHEAC pioneered, well, they were that viable

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bridge. Ah, I see. The government could pass

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legislation encouraging education. The private

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banks already had the local branches and the

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capital to hand out the money. And these newly

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formed nonprofit guarantors just sat in the middle

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holding the risk. Precisely. So MHEAC just kept

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growing within that FFLLP system. By 1990, the

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U .S. Department of Education designated them

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as the official guarantor for Washington, D .C.

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A big step. Huge. And then, in 1992, they expanded

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their services nationwide and officially adopted

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the trade name American Student Assistance, or

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ASA, to reflect that national footprint. ASA

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was officially born. Right. But here's the structural

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flaw of building a massive nationwide system

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that pumps out millions of loans. The inevitable

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problem. Yeah. Eventually, you run into the massive

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nationwide problem of what happens when students

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fail to pay the money back. Because the traditional

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job of a guarantor was entirely reactive. It

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lived on the back end of the timeline. What do

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you mean by that? Well, a student borrows money,

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graduates, struggles to find a job, and eventually

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defaults. Only then did the guarantor step in,

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pay off the bank, and take on the grueling task

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of collecting that debt from the borrower. So

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their whole job was basically debt collection.

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The entire business model was centered around

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collections. Which brings us to a radical experiment.

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In 2001, ASA realizes that waiting for people

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to financially ruin themselves before stepping

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in is, well, it's a terrible system for everyone

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involved. Looks totally backward. Yeah. So they

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become one of only four guarantors to enter into

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a voluntary flexible agreement or a VFA with

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the U .S. federal government. And we really need

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to pause on the concept of the VFA. Yeah. Because

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it wasn't just a slight policy tweak. No. No,

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it was a structural regulatory waiver. In massive

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federal programs, you're bound by incredibly

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strict quotas and operating procedures. Oh, it's

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a red tape. Tons of it. Guaranteors were mandated

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by law to spend their resources chasing down

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defaulted debt. The VFA allowed ASA to legally

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bypass those standard back end collections quotas

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and fundamentally change their business model.

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OK, so what do they do instead? They shifted

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their operational focus and their funding away

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from debt collection and poured it entirely into

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delinquency and default prevention. They launched

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something called the Wellness Program, which

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honestly, think about it like health care. Oh,

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that's a good analogy. Yeah. For decades, the

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student loan industry was operating like a chaotic

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emergency room. They waited until the borrower

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was financially coding entirely in default. Flatline.

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Right. And then they rushed in with expensive,

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painful, invasive collection surgeries like wage

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garnishment. Oh, the worst. ASA's VFA was basically

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saying, what if we just gave them preventative

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medicine instead? What if we taught them financial

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literacy before the heart attack? And the mechanics

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of that preventative medicine were highly targeted.

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It wasn't just, you know, a generic pamphlet

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mailed out at graduation. The wellness program

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delivered specific debt management information

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to borrowers at critical high -risk points. in

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the life of their loan. And the results detailed

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in the sources are absolutely staggering. Graduates

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who received this financial literacy and career

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info from ASA during the first two years of repayment,

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they were half as likely to default as those

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who didn't get the intervention. Half as likely.

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Wait, literally half? Literally half. And that

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success compounds. We have to look at a metric

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called the cohort default rate. This is how the

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Department of Education measures the percentage

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of a school's or guarantor's borrowers who enter

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repayment on certain loans during a fiscal year

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and then default prior to the end of the next

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fiscal year. So it's basically the ultimate report

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card for loan health. Exactly. And since 2002,

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ASA beat the national cohort default rates by

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more than 46 percent. Because of this proactive

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outreach, they were keeping 95 % of the loans

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in their portfolio in good standing. 95%. And

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here is the number that really jumps off the

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page for me. Between fiscal years 2001 and 2008,

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this preventative approach saved American taxpayers

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approximately $120 million and prevented student

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loan defaults. A massive amount of money. But

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this leads to a huge contradiction in the text.

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If this VFA regulatory waiver was cutting defaults

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in half, keeping 95 % of people in good standing,

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and saving the taxpayers $120 million, I don't

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understand why the Department of Education abruptly

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canceled all the guarantor VFAs in 2008. It seems

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crazy, right? The article says they just pulled

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the plug. I assume the 2008 global financial

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crisis had something to do with the government

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wanting tighter control. What's fascinating here

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is the eternal tension between localized innovation

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and rigid federal structure. OK, say more about

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that. Well, in massive government systems, efficiency

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and verifiable success do not always guarantee

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survival. The VFAs were, by definition, exceptions

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to the rule. Right. And you're spot on about

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2008. Against the backdrop of a global financial

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meltdown, the federal instinct is never to allow

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flexible experimental agreements to continue.

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They panicked. Right. The instinct is to standardize,

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consolidate, and assert uniform control over

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every lever of the program. Bureaucratic standardization

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overrode localized innovation, even though that

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innovation was objectively saving millions of

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dollars. They essentially cured the disease,

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and the hospital fired them for not using the

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government mandated bandages. That's sadly accurate.

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But that bureaucratic tightening in 2008 was

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just a tremor. The federal government was consolidating

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control, and that consolidation reached its absolute

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peak two years later, triggering an existential

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crisis for ASA. The game didn't just change in

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2010. The board was thrown out entirely. Yeah.

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In 2010, federal legislation officially ended

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the FFALT system. That's the privately financed,

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federally guaranteed system that MHEAC essentially

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helped invent back in 1956. The whole thing,

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gone. The government shifted entirely to direct

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loans. We need to clarify the mechanical difference

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there. Yeah, lay it out for us. Under the old

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FFLP system, the private bank supplied the money,

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ASA guaranteed it, and the government backed

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ASA. Right. Under the new direct loan system,

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the private banks and the guarantors are cut

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out of the origination process entirely. The

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U .S. Treasury lends the money directly to the

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student. So as of July 1st, 2010, ASA could no

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longer guarantee new education loans. It's the

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equivalent of a company spending half a century

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building a massive, highly complex toll highway.

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And right when traffic is at its absolute peak,

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the government steps in and says, Thanks for

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the road. We're taking over the toll booths now.

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You're done. Right. You are legally forbidden

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from letting any new cars onto your part of the

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highway. But here is the catch. ASA still had

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to manage their existing cars on the road. The

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legacy portfolio. Yeah. They still had to service

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that portfolio, which was a staggering $35 billion

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across 1 .3 million borrowers. Managing a dying

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portfolio that size is a monumental task. You

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can't add new loans to generate new revenue.

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The portfolio only shrinks as people pay it off

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for default, yet you still have 1 .3 million

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human beings who need customer service. Deferments,

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complex account management. Exactly. An organization

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losing its primary founding function overnight

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usually folds. But ASA executed one of the most

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remarkable pivots in the nonprofit sector. They

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decided that since they couldn't guarantee new

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loans, their new mission would be to guarantee

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that students actually understood the loans they

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already had. A brilliant shift. Which brings

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us to 2012 and the launch of a program called

00:12:52.649 --> 00:12:56.090
SALT. This was a comprehensive financial education

00:12:56.090 --> 00:12:58.970
membership program. The curriculum of SALT was

00:12:58.970 --> 00:13:01.289
designed to teach students how to borrow less,

00:13:01.409 --> 00:13:04.070
how to borrow more wisely, how to repay successfully,

00:13:04.490 --> 00:13:07.590
and, you know, just how to build overall financial

00:13:07.590 --> 00:13:09.750
skills. But there's a specific phrase in the

00:13:09.610 --> 00:13:12.190
article outlining Sultz philosophy that we really

00:13:12.190 --> 00:13:14.230
need to dissect. Okay what is it? The stated

00:13:14.230 --> 00:13:17.830
goal was to transform students from passive financial

00:13:17.830 --> 00:13:21.809
aid recipients into proactive financially savvy

00:13:21.809 --> 00:13:25.210
consumers. That's a big shift in tone. That phrasing

00:13:25.210 --> 00:13:28.049
is the psychological key to the entire student

00:13:28.049 --> 00:13:30.909
debt crisis. For decades the system treated the

00:13:30.909 --> 00:13:33.350
18 year old borrower as a completely passive

00:13:33.350 --> 00:13:35.409
vehicle. Oh I see what you mean. Think about

00:13:35.409 --> 00:13:37.970
the friction involved in a normal consumer purchase,

00:13:38.549 --> 00:13:41.210
like an 18 -year -old buying a used car. They

00:13:41.210 --> 00:13:43.450
have to negotiate the price, look at the interest

00:13:43.450 --> 00:13:46.590
rate, and over a down payment, and physically

00:13:46.590 --> 00:13:49.450
drive the asset off the lot. Right. There's immediate,

00:13:49.909 --> 00:13:52.169
tangible financial friction. You feel the money

00:13:52.169 --> 00:13:55.250
leaving your hands. Yes, exactly. But signing

00:13:55.250 --> 00:13:58.149
a master promissory note for college doesn't

00:13:58.149 --> 00:14:00.250
feel like real money. No, it feels like signing

00:14:00.250 --> 00:14:02.799
a syllabus. The college's financial aid office

00:14:02.799 --> 00:14:04.980
tells you how much you need. The federal government

00:14:04.980 --> 00:14:07.139
or the bank provides the funds, the guarantor

00:14:07.139 --> 00:14:10.139
ensures it, and the student just clicks accept

00:14:10.139 --> 00:14:13.299
on a digital portal. Exactly. It's a transaction

00:14:13.299 --> 00:14:16.059
that happens to them, not by them. They are a

00:14:16.059 --> 00:14:18.960
passive recipient of aid. Wow. Yeah. The SALT

00:14:18.960 --> 00:14:21.279
program was designed to aggressively flip that

00:14:21.279 --> 00:14:24.590
dynamic. By providing detailed financial education

00:14:24.590 --> 00:14:27.629
and debt management tools, SALT forced the student

00:14:27.629 --> 00:14:30.730
to realize, I am a consumer. I am purchasing

00:14:30.730 --> 00:14:33.070
a highly expensive product called higher education

00:14:33.070 --> 00:14:35.889
and I need to proactively own the financial reality

00:14:35.889 --> 00:14:39.490
of this purchase. That mindset shift from passive

00:14:39.490 --> 00:14:43.409
to proactive is why ASA became such a go -to

00:14:43.409 --> 00:14:46.549
expert reference on student loans for national

00:14:46.549 --> 00:14:48.799
media outlets, you know like The New York Times,

00:14:49.000 --> 00:14:51.519
USA Today, the Boston Globe. They had the data.

00:14:51.700 --> 00:14:53.960
Right. They had the historical data on millions

00:14:53.960 --> 00:14:57.019
of borrowers. But they were now operating with

00:14:57.019 --> 00:14:59.899
a radically modern consumer -first philosophy.

00:15:00.720 --> 00:15:03.120
But if we keep tracking this organizational evolution

00:15:03.120 --> 00:15:05.980
into the 2020s, you start to see another massive

00:15:05.980 --> 00:15:09.419
conceptual leap. The biggest one yet. Yeah. Empowering

00:15:09.419 --> 00:15:11.279
college students to proactively manage their

00:15:11.279 --> 00:15:14.379
debt was a great pivot, but ASA seemingly realized

00:15:14.379 --> 00:15:16.019
that teaching people how to manage a burning

00:15:16.019 --> 00:15:18.419
building wasn't enough. They needed to stop the

00:15:18.419 --> 00:15:20.419
fires from starting in the first place. They

00:15:20.419 --> 00:15:23.179
decided to go even further upstream, like long

00:15:23.179 --> 00:15:25.460
before the student even considers clicking accept

00:15:25.460 --> 00:15:28.019
on a loan. This is the critical transition from

00:15:28.019 --> 00:15:30.980
managing existing college debt to fundamentally

00:15:30.980 --> 00:15:33.879
questioning and funding the actual career pathways

00:15:33.879 --> 00:15:36.299
of young adults. Look at this sequence of events

00:15:36.299 --> 00:15:40.379
from the text. In February 2020, ASA awards a

00:15:40.379 --> 00:15:43.460
$1 .5 million grant to an organization called

00:15:43.460 --> 00:15:46.000
Skills for Rhode Island's Future to fund their

00:15:46.000 --> 00:15:48.500
preparori internship program. And this wasn't

00:15:48.500 --> 00:15:51.100
a small, quiet donation? No, it was announced

00:15:51.100 --> 00:15:53.220
by the state's governor at the Citizens Bank

00:15:53.220 --> 00:15:55.970
headquarters. Right. Then, fast forward to April

00:15:55.970 --> 00:16:00.049
2024, ASA announces its intention to invest a

00:16:00.049 --> 00:16:03.990
staggering $25 million. And where is that money

00:16:03.990 --> 00:16:06.929
going? Not to traditional student loan management.

00:16:07.009 --> 00:16:09.149
Not at all. It's going into mission -aligned

00:16:09.149 --> 00:16:12.289
funds, companies with diverse founders, and businesses

00:16:12.289 --> 00:16:15.049
focused on fostering innovation in career -focused

00:16:15.049 --> 00:16:17.870
education and workforce development. Here's where

00:16:17.870 --> 00:16:19.889
it gets really interesting. They're operating

00:16:19.889 --> 00:16:22.470
less like a traditional nonprofit and more like

00:16:22.470 --> 00:16:24.840
a venture capital firm. for career readiness.

00:16:25.279 --> 00:16:27.360
And the mechanics of that VC style investment

00:16:27.360 --> 00:16:30.340
are crucial to understand. When a nonprofit like

00:16:30.340 --> 00:16:33.460
ASA invest 25 million dollars into mission aligned

00:16:33.460 --> 00:16:36.059
funds, they aren't necessarily looking for a

00:16:36.059 --> 00:16:38.879
massive financial return to enrich shareholders.

00:16:39.200 --> 00:16:41.100
Right. The way a traditional venture capitalist

00:16:41.100 --> 00:16:43.500
would. Exactly. They're looking for a mission

00:16:43.500 --> 00:16:45.720
return. They're providing capital to startups

00:16:45.720 --> 00:16:47.940
and businesses that are building better internship

00:16:47.940 --> 00:16:50.639
platforms, alternative credentialing systems.

00:16:51.019 --> 00:16:53.759
or direct to workforce pipelines. And then just

00:16:53.759 --> 00:16:56.759
a few months later in July 2024, they partner

00:16:56.759 --> 00:16:58.919
with an organization called Jobs for the Future

00:16:58.919 --> 00:17:02.320
to create an entirely new center. The stated

00:17:02.320 --> 00:17:04.599
goal of the center is to empower individuals

00:17:04.599 --> 00:17:08.279
ages 16 to 24 to navigate education and career

00:17:08.279 --> 00:17:10.839
pathways post high school by providing access

00:17:10.839 --> 00:17:13.160
to career resources and opportunities. Right.

00:17:13.700 --> 00:17:16.140
Notice what is completely missing from that entire

00:17:16.140 --> 00:17:20.099
2024 agenda. Traditional four year college student

00:17:20.099 --> 00:17:23.119
loans. It's totally absent. Is this a tacit admission

00:17:23.119 --> 00:17:25.859
from a legacy student loan organization that

00:17:25.859 --> 00:17:27.980
just teaching kids how to handle college debt

00:17:27.980 --> 00:17:30.059
isn't enough anymore? That we actually have to

00:17:30.059 --> 00:17:33.019
fix the job pathways themselves to solve the

00:17:33.019 --> 00:17:35.059
debt crisis? This raises an important question

00:17:35.059 --> 00:17:37.420
about how our society prepares its youth for

00:17:37.420 --> 00:17:40.460
the modern economy. ASA is no longer just reacting

00:17:40.460 --> 00:17:42.500
to the symptoms of the debt crisis. They're trying

00:17:42.500 --> 00:17:45.779
to cure it. Yes, they're actively trying to engineer

00:17:45.779 --> 00:17:49.710
better economic outcomes for Generation Z. Think

00:17:49.710 --> 00:17:53.630
about their founding in 1956. The prevailing

00:17:53.630 --> 00:17:56.250
assumption was beautifully simple. A traditional

00:17:56.250 --> 00:17:58.569
college degree guarantees a good job, so the

00:17:58.569 --> 00:18:00.809
only mission that matters is making sure you

00:18:00.809 --> 00:18:03.250
can get the money to pay for that degree. But

00:18:03.250 --> 00:18:06.890
by 2024, that math is breaking. A degree no longer

00:18:06.890 --> 00:18:09.569
guarantees a good job, but it absolutely guarantees

00:18:09.569 --> 00:18:12.829
crippling debt. Which means the mission has to

00:18:12.829 --> 00:18:15.720
change. by moving their vast resources upstream,

00:18:16.339 --> 00:18:18.220
investing millions into workforce development,

00:18:18.619 --> 00:18:21.890
high school internships, diverse startups, ASA

00:18:21.890 --> 00:18:23.589
is acknowledging that the most effective way

00:18:23.589 --> 00:18:25.849
to assist a student might be helping them find

00:18:25.849 --> 00:18:28.269
a successful career pathway that doesn't require

00:18:28.269 --> 00:18:30.509
a traditional, heavily -financed four -year degree

00:18:30.509 --> 00:18:33.549
at all. Wow. They've evolved from funding the

00:18:33.549 --> 00:18:35.589
transaction of college to funding the outcome

00:18:35.589 --> 00:18:38.029
of career readiness. It is an unbelievable 70

00:18:38.029 --> 00:18:40.009
-year trajectory. Just a step back and look at

00:18:40.009 --> 00:18:41.529
the whole board for a second. You start with

00:18:41.529 --> 00:18:43.670
a handful of Boston business owners passing a

00:18:43.670 --> 00:18:46.950
hat in 1956 to co -sign loans for local kids.

00:18:47.009 --> 00:18:50.059
Right. You scale that into a decentralized national

00:18:50.059 --> 00:18:52.900
model. You survive a bureaucratic wipeout in

00:18:52.900 --> 00:18:55.259
2010 that strips away your founding purpose,

00:18:55.680 --> 00:18:59.500
leaving you to manage a $35 billion legacy portfolio.

00:18:59.660 --> 00:19:02.960
A massive burden. You pivot into consumer financial

00:19:02.960 --> 00:19:06.039
psychology with salt. And now, today, you're

00:19:06.039 --> 00:19:10.279
a modern powerhouse dropping $25 million to act

00:19:10.279 --> 00:19:12.940
as an incubator for the future of work. And the

00:19:12.940 --> 00:19:15.299
reason this evolution matters so deeply to you,

00:19:15.559 --> 00:19:18.960
the listener. is because ASA's corporate history

00:19:18.960 --> 00:19:21.839
is essentially a mirror. It's reflecting the

00:19:21.839 --> 00:19:23.940
changing definition of the American dream and

00:19:23.940 --> 00:19:26.299
the escalating price tag attached to it. Absolutely.

00:19:26.480 --> 00:19:28.799
Every pivot this organization had to make was

00:19:28.799 --> 00:19:31.359
a direct reaction to a structural flaw in how

00:19:31.359 --> 00:19:34.920
we as a country value, package, and pay for success.

00:19:35.119 --> 00:19:36.680
So what does this all mean? I want to leave you

00:19:36.680 --> 00:19:38.720
with a final thought to mull over, drawing directly

00:19:38.720 --> 00:19:40.460
from the shifting language in the text we just

00:19:40.460 --> 00:19:42.640
analyzed. Look closely at the words used in the

00:19:42.640 --> 00:19:45.880
sources. The language is key. In 1956, the terminology

00:19:45.880 --> 00:19:49.059
was entirely focused on higher education. That

00:19:49.059 --> 00:19:51.519
meant the traditional university campus. That

00:19:51.519 --> 00:19:54.700
was the undisputed holy grail of success. But

00:19:54.700 --> 00:19:57.140
look at the language driving ASA's strategy in

00:19:57.140 --> 00:20:00.619
2024. Their $25 million investments in major

00:20:00.619 --> 00:20:03.599
partnerships are entirely focused on post -secondary

00:20:03.599 --> 00:20:06.460
pathways, internships, and workforce development

00:20:06.460 --> 00:20:09.339
for 16 to 24 -year -olds. What a completely different

00:20:09.339 --> 00:20:12.339
vocabulary. Does this 70 -year trajectory from

00:20:12.339 --> 00:20:15.119
the nation's very first student loan guarantor

00:20:15.119 --> 00:20:17.220
suggest that the traditional college degree is

00:20:17.220 --> 00:20:19.619
no longer the default assumption for a successful

00:20:19.619 --> 00:20:23.220
life? Is career readiness, regardless of whether

00:20:23.220 --> 00:20:26.319
it involves a four -year university, the new

00:20:26.319 --> 00:20:28.880
necessary front tier of student assistance? It's

00:20:28.880 --> 00:20:30.839
a massive shift. It's a complex question, but

00:20:30.839 --> 00:20:32.740
it's exactly what you should be thinking about

00:20:32.740 --> 00:20:34.480
the next time you hear the phrase student loans.

00:20:35.339 --> 00:20:37.220
Thank you for joining us on this deep dive. Keep

00:20:37.220 --> 00:20:37.720
exploring.
