WEBVTT

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I want you to imagine, just for a second, that

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you are facing a completely impossible situation.

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Yeah, like a total wall. Right, exactly. It could

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be a massive project at work that's just falling

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apart, or a personal hurdle that seems totally

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insurmountable. Whatever it is, the walls are

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closing in. And everything you've tried so far

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has just failed spectacularly. Spectacularly.

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The standard playbook, it's useless. The only

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way you're going to survive, let alone win, is

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to take that existing rule book, tear it to shreds,

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and just start completely over from scratch.

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It's terrifying. It's a terrifying thought, right?

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Letting go of literally everything you know.

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But today, we're going to look at exactly how

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that kind of radical reset actually works. Welcome

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to the deep dive. We've got a really fascinating

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mission ahead of us today for you. We really

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do. We're going to be exploring a moment in history

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where a devastating, I mean, almost empire ending

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defeat forced an entire massive organization

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to radically innovate its tactics. And by doing

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so, they managed to shift the entire balance

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of a global conflict. It's why it really is.

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Today's source material is a comprehensive historical

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overview from Wikipedia of the Second Battle

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of the Piave River, also known as the Battle

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of the Solstice. Yes, exactly. And it took place

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in June of 1918. But to really understand the

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stakes here, I need to set the stage for you.

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So So, by late 1917, World War I had been raging

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for years, and Russia had just exited the war

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following the October Revolution. Which is a

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massive, massive geopolitical shift. Huge, because

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it meant the Austro -Hungarian Empire in Germany

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could suddenly take all those massive resources,

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all those troops they were using in the East,

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and funnel them directly onto the Italian front.

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It was just an overwhelming influx of manpower

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and pressure. I mean, the Italians had largely

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been fighting the Central Powers alone up to

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this point. Right. And this sudden massive shift

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in enemy resources led directly to a crushing

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disaster for Italy in the autumn of 1917 at the

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Battle of Caporetto. Yeah. And crushing almost

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feels like an understatement when you look at

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the source. The Italian forces were completely

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routed. They were forced to fall back and make

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a desperate literal last stand defensive line

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along the Piave River. The stakes could not have

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been higher for them. No. The Central Powers

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were threatening major culturally and strategically

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vital Italian cities. We're talking about Venice

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and Verona being directly under threat. Right

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on their doorstep. Exactly. If that Piave River

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line breaks, Italy might be forced into an armistice

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and the entire outcome of World War One could

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look very different. And this is where we get

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to look at two completely different approaches

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to leadership and problem solving under extreme

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pressure. Yeah. On one side, you have the Austro

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-Hungarians who are dealing with some intense

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internal dysfunction at the absolute worst possible

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time. Oh, yeah. And on the other, an Italian

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command structure that essentially has to reinvent

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itself overnight. OK, let's unpack this Austro

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-Hungarian dysfunction because it really reads

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like a master class on how not to run an organization.

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It really does. So they have this new chief of

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staff, Arthur Arts von Strasenberg, and he wants

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to finish the Italians off once and for all.

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But there's a bitter, intense rivalry between

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his two top army group commanders. Classic office

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politics, but with armies. Exactly. You've got

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Konrad Monholzendorf, who is actually the former

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chief of staff, and Svetozar Borojevic. And they

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completely disagree on how to attack. Total opposites.

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Right. Konrad wants to attack from the south

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Tyrolean Alps, pushing towards the Asiago Plateau

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and Vicenza. Borojevic, on the other hand, wants

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a frontal attack straight along the Piave River.

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And Strausenberg himself actually favors third

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option entirely. Yes. On the western part of

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the front toward Brussia. It's just a mess of

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conflicting egos. What's fascinating here is

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the fatal compromise that Emperor Karl and Chief

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of Staff Strelsenberg came up with. Oh, this

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part is crazy. Because they were entirely unable

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to decide between these strong personalities

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and frankly unable to manage the egos of Konrad

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and Borowicz, they chose the absolute worst strategic

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option available to them. They simply split the

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army in half. Wait, let me make sure I'm visualizing

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this correctly for everyone. They take this massive

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advantage they just gained from the Russian exit,

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and instead of using it to punch a hole through

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the Italian lines, they just cut their own strength

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on the middle. Yep. Doesn't that guarantee neither

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commander has enough firepower to actually break

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through? It absolutely does. They gave half to

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Konrad, half to Burovich. and held back a tiny

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fraction for a diversionary action. In military

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strategy, or honestly in any strategic endeavor

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you might face in your own life, this violates

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a core fundamental principle. They diluted their

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main force. Instead of a concentrated, overwhelming

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strike, they divided their power simply to avoid

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hurting anyone's feelings at headquarters. It's

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staggering that this level of appeasement dictated

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a global war. And they're modeling this attack

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on the German tactics used on the Western Front,

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right? Preparing an all -out frontal assault.

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Exactly. But let's look at the Italian side,

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because the contrast is incredible. After the

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disaster at Caporetto, the Italian commander,

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General Luigi Cadorna, dismissed. Yeah, he's

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out. General Armando Diaz is brought in to replace

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him as chief of staff. And Diaz immediately conducts

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this brutal, honest postmortem of why they failed

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so miserably. Which takes guts. It does. But

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what does he actually do with that information?

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Like, how do you fix an army that's just been

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completely routed and is literally backed up

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against a river? Well, he doesn't just blame

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the troops who make excuses, which is a common

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trap for new leadership. True. Diaz and his staff

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look at the data and conclude that their rigid

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defensive schemes were a literal death trap.

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Up to that point, they relied on what's called

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continuous entrenchment. Okay, what's that? Think

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of it like a rigid brick wall. If the enemy hits

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that brick wall hard enough in one specific spot

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and it cracks, the structural integrity of the

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entire wall is compromised. Oh, I see. The Italian

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units lacked mobility. The command and control

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system was far too centralized, meaning frontline

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decisions had to go all the way up the chain

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of command while people were actively under fire.

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That sounds like a nightmare. It was. And they

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had packed way too many soldiers right on that

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frontline with no depth behind them. Here's where

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it gets really interesting. Diaz takes that analysis

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and completely revolutionizes how his army operates.

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But he has to do this while the enemy is actively

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breathing down his neck. Right, there's no time

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out. So he abolishes that traditional continuous

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entrenchment. How does he replace the brick wall?

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He replaces it with a flexible net. He develops

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a highly mobile defense system. Instead of locking

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everyone into one long trench, he empowers small

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units to freely move between recognized strong

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points. So they can actually adapt. Exactly.

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These small units can now independently decide

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to retreat if they're overwhelmed or counterattack

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if they see an opening. They can even directly

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call in artillery support without waiting for

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approval from top brass. And he didn't just stop

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it, giving them permission to move, right? He

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actually gave them the infrastructure to do it.

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The source mentions he built this massive centralized

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reserve force. 13 divisions equipped with 6 ,000

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trucks ready to deploy anywhere they were needed

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at a moment's notice. That's right. It's a master

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class in human psychology under pressure. He

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realized that micromanaging from the top down

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was getting people killed. So he essentially

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decentralized his entire command. He gave the

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people closest to the problem, the soldiers actually

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taking fire, the autonomy to solve it. He backed

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them up with that highly mobile reserve of trucks.

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He recognized that rigidity was their greatest

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weakness and flexibility would be their greatest

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strength. That flexibility was tested almost

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immediately. Let's set the scene. It's the night

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of June 15th, 1918. Diaz gets intelligence revealing

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the exact timing of the Austro -Hungarian attack.

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He learns they're planning to launch their massive

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offensive at 3 0 a .m. So he knows it's coming.

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He knows it's coming. So what does Diaz do? He

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doesn't sit back and wait for the blow to land.

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At exactly 2 .30 a .m., half an hour before the

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enemy assault, the Italian artillery opens up

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a massive preemptive barrage all along the front

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line. Just dropping shells right onto the credit

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enemy trenches. Exactly. The psychological and

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tactical chaos this caused cannot be overstated.

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You have Austro -Hungarian troops who are geared

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up, adrenaline pumping, waiting for their three

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terium start time, and suddenly the world explodes

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around them. Half an hour early. The source details

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how this completely fractured their coordination.

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In some sectors, Austro -Hungarian soldiers actually

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retreated back to their own defensive positions

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because they thought they were the ones being

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attacked. Wow. In other sectors, they blindly

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pushed forward directly into the artillery fire.

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The precise, synchronized attack they had planned

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for months was shattered before it even began.

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But despite the absolute chaos, Borović does

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manage to launch his assault along the Piave

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River. And initially it looks like his half of

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the plan might actually succeed. It does. His

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forces cross the river and they carve out a significant

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footprint on the Italian side. We're talking

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about a bridgehead that's 15 miles wide and five

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miles deep and they achieve this under incredibly

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heavy Italian resistance. But remember that new

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flexible net defense Diaz setup. It bends but

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it doesn't break. Exactly. And then the Italian

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artillery does something devastating. They don't

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just shoot at the troops. They focus their fire

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on the river itself and destroy the bridges behind

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the Austro -Hungarian soldiers. Oh, man. It was

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a tactical masterstroke that turned a localized

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success into a deadly trap. The Austro -Hungarian

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troops, who had fought so hard to cross the river,

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were suddenly completely cut off from reinforcements

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and supplies. Nowhere to go. And to make matters

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worse, The geography turned against them. The

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Piabe River had swollen. It isolated a huge number

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of units on the West Bank, making them sitting

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ducks for Italian fire. A massive number of Austro

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-Hungarian soldiers drowned just trying to swim

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back to the East Bank in retreat. I think to

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really ground this in reality for you, we have

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to remember that we're talking about human beings

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in an unimaginable situation, not just pins on

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a map. Yeah, real people. Our source includes

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a really visceral firsthand account from a Japanese

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writer named Harukichi Shimoy, who is actually

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there on the ground. He wrote, thick bursts all

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around me, very close. Right there in the action.

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I saw many who died and who were wounded. I will

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never forget those two days. A young soldier

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fell wounded, a piece of shrapnel had entered

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his right leg, another under the right eye, and

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another in the right ear. It just strips away

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all the sterile talk of tactics and strategy.

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Yeah, it really brings it home. The abstract

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decisions made in grand palaces, like splitting

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an army just to satisfy a general's ego, translate

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directly into that kind of terrifying, chaotic

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reality on the muddy banks of the Piave. While

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Borajewicz troops are trapped against that flooded

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river, let's shift our focus to the other half

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of that divided Austro -Hungarian army. Remember

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Konrad von Hutzendorf? The other general. On

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that exact same day, June 15th, he launches his

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half of the offensive against the Italian, lines

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up on the Asiago Plateau aiming for Vicenza.

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He's attacking mountainous areas like Mount Zaveto,

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Mount La Merle, and the Three Mounds. But the

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resistance he runs into is fierce. Yes, the Italian

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frontline troops were deeply entrenched in that

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rocky terrain. And the source notes a really

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intriguing geographical detail about Mount Zaveto

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specifically. Oh, right, the tunnels. Yes, it

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hosted both Italian and Scottish positions, and

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they were actually connected by a complex network

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of underground tunnels. That is wild to think

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about. If you try to visualize fighting in that

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kind of environment, navigating dark, subterranean

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mountain tunnels while artillery shakes the rock

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above you, it's harrowing. It also highlights

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how multinational this defense had become, even

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though the French and British reinforcements

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were just a fraction of the total force. Conrad's

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forces are taking horrific casualties, just repeatedly

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slamming against these fortified, tunneled mountain

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positions. They eventually add 40 ,000 casualties

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to the Austro -Hungarian total just in this sector

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alone. If we connect this to the bigger picture,

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you can start to see the fatal flaw of that earlier

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compromise completely unraveled. Down on the

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river, Brovich realizes his front is collapsing.

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Because his bridges are gone. His bridges are

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gone, his men are trapped against the swollen

00:12:33.620 --> 00:12:36.379
water, and he desperately begs headquarters for

00:12:36.379 --> 00:12:39.980
reinforcements. But Conrad, who completely failed

00:12:39.980 --> 00:12:42.720
in his initial attack on the plateau, stubbornly

00:12:42.720 --> 00:12:46.080
refuses to stop. He just won't give up. No. Instead

00:12:46.080 --> 00:12:48.700
of recognizing reality and sending his remaining

00:12:48.700 --> 00:12:51.399
forces down to help Borovitch salvage the Piave

00:12:51.399 --> 00:12:54.500
sector, Conrad wastes his diminished strength

00:12:54.500 --> 00:12:57.179
continuing these pointless failed assaults on

00:12:57.179 --> 00:12:59.840
the mountains. It's the ultimate sunk cost fallacy

00:12:59.840 --> 00:13:01.740
playing out with human lives. He just couldn't

00:13:01.740 --> 00:13:05.500
let it go. By June 20th, the situation is completely

00:13:05.500 --> 00:13:08.039
untenable across the board. Emperor Karl has

00:13:08.039 --> 00:13:10.759
to step in, take personal command, and officially

00:13:10.759 --> 00:13:14.059
order a full retreat. Finally. Yeah. By June

00:13:14.059 --> 00:13:16.960
23rd, the Italians have recaptured every single

00:13:16.960 --> 00:13:19.360
inch of lost territory on the southern bank of

00:13:19.360 --> 00:13:22.210
the Piave. The battle is over, but the casualties

00:13:22.210 --> 00:13:24.929
are just staggering. The Austro -Hungarian Empire

00:13:24.929 --> 00:13:27.730
suffered over 118 ,000 casualties. Italy suffered

00:13:27.730 --> 00:13:31.029
over 87 ,000. The sheer scale of the loss is

00:13:31.029 --> 00:13:33.429
difficult to comprehend. And in the immediate

00:13:33.429 --> 00:13:35.870
aftermath of this massive defensive victory,

00:13:36.490 --> 00:13:39.409
Diaz faced a brand new challenge. But this time,

00:13:39.690 --> 00:13:41.470
it wasn't from the enemy. It was from his own

00:13:41.470 --> 00:13:44.870
allies. So what does this all mean for Diaz in

00:13:44.870 --> 00:13:47.600
the days following the victory? The allied supreme

00:13:47.600 --> 00:13:50.820
commander, General Ferdinand Foch, starts putting

00:13:50.820 --> 00:13:54.220
immense pressure on Diaz. He looks at the retreating,

00:13:54.379 --> 00:13:57.480
bleeding, Austro -Hungarian army and tells Diaz

00:13:57.480 --> 00:14:00.059
to go on the offensive immediately. Right, chase

00:14:00.059 --> 00:14:02.860
them down. He wants Diaz to chase them, to crush

00:14:02.860 --> 00:14:05.820
the empire right then and there. But Diaz pushes

00:14:05.820 --> 00:14:08.740
back, doesn't he? He does, and it shows incredible,

00:14:09.240 --> 00:14:12.320
almost unprecedented leadership discipline. He

00:14:12.320 --> 00:14:15.620
refuses. Wow. Diaz recognizes a fundamental truth

00:14:15.620 --> 00:14:18.000
about the system he just built. The very thing

00:14:18.000 --> 00:14:20.720
that won him the battle, that scattered decentralized

00:14:20.720 --> 00:14:23.740
flexible net defense, where small units operated

00:14:23.740 --> 00:14:26.440
independently, made an immediate coordinated

00:14:26.440 --> 00:14:29.259
massive offensive practically impossible. Because

00:14:29.259 --> 00:14:31.379
they aren't lined up anymore. Exactly. His formations

00:14:31.379 --> 00:14:33.320
were too mixed up to just magically turn around,

00:14:33.519 --> 00:14:36.039
form a neat line, and march forward as a unified

00:14:36.039 --> 00:14:38.659
wall. Plus Diaz is a realist. He looks at the

00:14:38.659 --> 00:14:40.899
battlefield and realizes that if his army chases

00:14:40.899 --> 00:14:43.379
the Austro -Hungarians, the Italians will now

00:14:43.379 --> 00:14:46.240
have to cross that exact same swollen Piave River

00:14:46.240 --> 00:14:49.159
into the exact same trap. Right. They'd face

00:14:49.159 --> 00:14:52.039
the exact same logistical nightmares, the broken

00:14:52.039 --> 00:14:55.220
bridges, the flooded banks that just annihilated

00:14:55.220 --> 00:14:57.960
the enemy. It takes a lot of nerve to look at

00:14:57.960 --> 00:15:00.000
your boss, the supreme commander of the Allied

00:15:00.000 --> 00:15:02.879
forces, and say no, because you understand your

00:15:02.879 --> 00:15:06.059
own operational limits better than they do. It's

00:15:06.059 --> 00:15:09.259
a brilliant example of knowing when not to attack.

00:15:09.440 --> 00:15:12.740
He didn't let the euphoria of victory or the

00:15:12.740 --> 00:15:15.539
immense external pressure push him into a disastrous

00:15:15.539 --> 00:15:18.620
mistake. He opted for limited actions to gain

00:15:18.620 --> 00:15:21.039
better starting positions rather than risking

00:15:21.039 --> 00:15:23.759
his newly saved army on a reckless charge. And

00:15:23.759 --> 00:15:25.960
his restraint pays off because the macro effects

00:15:25.960 --> 00:15:28.200
of the Second Battle of the Piave River do the

00:15:28.200 --> 00:15:31.080
work for him. This was Austria -Hungary's last

00:15:31.080 --> 00:15:33.440
great military offensive. The very last one.

00:15:33.639 --> 00:15:36.019
The failure was so complete and the loss of life

00:15:36.019 --> 00:15:38.940
so massive that it struck a fatal blow to the

00:15:38.759 --> 00:15:42.039
army's morale and cohesion. It had massive political

00:15:42.039 --> 00:15:44.259
repercussions throughout the war -weary empire.

00:15:44.460 --> 00:15:46.159
It essentially foretold the complete internal

00:15:46.159 --> 00:15:48.279
collapse of the multi -ethnic Austro -Hungarian

00:15:48.279 --> 00:15:50.460
Empire, which was finally finished off at the

00:15:50.460 --> 00:15:52.559
Battle of Vitoria Veneto just four months later.

00:15:52.980 --> 00:15:55.080
The ripple effects hit Germany just as hard.

00:15:55.480 --> 00:15:57.919
The Germans had desperately hoped that a victory

00:15:57.919 --> 00:16:01.059
in Italy would knock Italy out of the war, allowing

00:16:01.059 --> 00:16:03.279
them to access the resources of the affluent

00:16:03.279 --> 00:16:05.759
Po Valley and, more importantly, letting them

00:16:05.759 --> 00:16:08.299
shift all their forces to the Western Front to

00:16:08.299 --> 00:16:11.039
deal with the arriving American troops. But that

00:16:11.039 --> 00:16:14.059
didn't happen. No. When the news of the Piave

00:16:14.059 --> 00:16:16.879
River defeat reached German General Erich Ludendorff,

00:16:17.220 --> 00:16:20.340
he bluntly stated that he had the sensation of

00:16:20.340 --> 00:16:22.419
defeat for the first time. It was the turning

00:16:22.419 --> 00:16:25.480
point, the beginning of the end. Now, before

00:16:25.480 --> 00:16:28.440
we wrap up, what blows my mind is how this one

00:16:28.440 --> 00:16:30.919
battle rippled into the art and culture we still

00:16:30.919 --> 00:16:34.139
consume today. Yes. Because an event this massive

00:16:34.139 --> 00:16:36.539
leaves a deep footprint, and I want to reward

00:16:36.539 --> 00:16:38.320
your curiosity with some of these connections

00:16:38.320 --> 00:16:40.840
from our source. For instance, there are two

00:16:40.840 --> 00:16:43.620
famous pieces of graffiti left by Italian soldiers

00:16:43.620 --> 00:16:46.419
on the broken walls of destroyed rural houses

00:16:46.419 --> 00:16:48.580
that are still remembered today. I love this

00:16:48.580 --> 00:16:51.600
detail. One translates to it is better to live

00:16:51.600 --> 00:16:54.159
one single day as a lion than 100 years as a

00:16:54.159 --> 00:16:57.419
sheep. And the other. Everyone a hero. Either

00:16:57.419 --> 00:16:59.940
we hold the Piave or let all of us get killed.

00:17:00.539 --> 00:17:03.159
Those actual pieces of wall are still preserved

00:17:03.159 --> 00:17:06.180
today in a military shrine. It captures the absolute

00:17:06.180 --> 00:17:08.559
desperation and the psychological resolve of

00:17:08.559 --> 00:17:10.839
the Italian troops holding that line. It's not

00:17:10.839 --> 00:17:13.140
just a battle cry. It's a testament to people

00:17:13.140 --> 00:17:15.000
who believe they had nowhere else to fall back

00:17:15.000 --> 00:17:17.710
to. And it wasn't just the soldiers on the ground

00:17:17.710 --> 00:17:20.049
documenting this. The alternate name for this

00:17:20.049 --> 00:17:22.529
fight, the Battle of the Solstice, was actually

00:17:22.529 --> 00:17:25.230
coined by the famous Italian poet Gabriele de

00:17:25.230 --> 00:17:28.410
Nuncio. In August of 1918, he actually conducted

00:17:28.410 --> 00:17:31.670
a flight over Vienna with 11 airplanes. But instead

00:17:31.670 --> 00:17:34.230
of dropping bombs, he dropped thousands of leaflets

00:17:34.230 --> 00:17:36.710
from the sky praising the Italian victory. It's

00:17:36.710 --> 00:17:39.369
a very early, very literal form of psychological

00:17:39.369 --> 00:17:42.019
warfare. almost like dropping a victory tweet

00:17:42.019 --> 00:17:44.880
directly onto your opponent's timeline. He understood

00:17:44.880 --> 00:17:47.279
that the narrative of the battle was almost as

00:17:47.279 --> 00:17:50.319
important as the physical victory itself. Exactly.

00:17:50.880 --> 00:17:53.259
And speaking of narrative, here is a wild connection

00:17:53.259 --> 00:17:56.480
for you. During the shelling and firefights that

00:17:56.480 --> 00:17:59.480
continued into July, an 18 -year -old American

00:17:59.480 --> 00:18:02.200
ambulance driver was severely wounded by an Austrian

00:18:02.200 --> 00:18:04.940
mortar on July 8th. He was knocked unconscious,

00:18:05.200 --> 00:18:07.180
taking shrapnel to his legs. Oh, this is the

00:18:07.180 --> 00:18:09.880
Hemingway connection. Yes. That teenager was

00:18:09.880 --> 00:18:13.220
Ernest Hemingway. The event inspired his legendary

00:18:13.220 --> 00:18:17.559
novel, A Farewell to Arms. In the 1932 film adaptation,

00:18:17.839 --> 00:18:19.859
Gary Cooper's character is wounded in the leg

00:18:19.859 --> 00:18:22.180
at this very battle. It's incredible how these

00:18:22.180 --> 00:18:24.140
massive historical events intersect with the

00:18:24.140 --> 00:18:26.539
lives of individuals who go on to shape our cultural

00:18:26.539 --> 00:18:29.680
landscape. Hemingway's entire literary voice,

00:18:30.039 --> 00:18:33.019
that sparse, gritty realism was forged in the

00:18:33.019 --> 00:18:35.779
aftermath of the Piave River. It really is. And

00:18:35.779 --> 00:18:38.240
the battle still appears in modern media. It's

00:18:38.240 --> 00:18:40.380
mentioned in Andre Ackerman's novel, Call Me

00:18:40.380 --> 00:18:43.319
By Your Name, and its film adaptation, featuring

00:18:43.319 --> 00:18:45.559
a scene at a memorial for the victims in the

00:18:45.559 --> 00:18:47.920
city of Pandino. There's a video game called

00:18:47.920 --> 00:18:50.160
Isonzo that features maps based on the battle.

00:18:50.509 --> 00:18:53.309
Even Pope Francis mentioned in an interview that

00:18:53.309 --> 00:18:55.849
his grandfather participated in an experience

00:18:55.849 --> 00:18:58.690
on the Piave River during the war. It's a story

00:18:58.690 --> 00:19:01.369
that echoes through generations. It echoes because

00:19:01.369 --> 00:19:04.029
the themes are so deeply universal. We're looking

00:19:04.029 --> 00:19:07.170
at a story of utter failure at Caporetto, leading

00:19:07.170 --> 00:19:09.750
to an honest reckoning and resulting in a triumphant

00:19:09.750 --> 00:19:12.970
reinvention. General Diaz let go of rigid, outdated

00:19:12.970 --> 00:19:15.529
traditions. He stopped trying to micromanage

00:19:15.529 --> 00:19:18.930
every single trench and instead embraced decentralized

00:19:18.930 --> 00:19:22.440
movement and trust. And by doing so, he quite

00:19:22.440 --> 00:19:24.740
literally saved a nation. It's such a powerful

00:19:24.740 --> 00:19:26.900
takeaway for you, taking the rulebook, throwing

00:19:26.900 --> 00:19:29.059
it out, and finding a better way to operate when

00:19:29.059 --> 00:19:31.720
everything is on the line. This raises an important

00:19:31.720 --> 00:19:33.160
question, though, and it's something I want you

00:19:33.160 --> 00:19:35.720
to mull over as you go about your day. Think

00:19:35.720 --> 00:19:38.500
about General Diaz's Central Reserve, those 13

00:19:38.500 --> 00:19:41.519
divisions and, crucially, those 6 ,000 trucks.

00:19:41.640 --> 00:19:45.119
Right. We often look at technology. like massive

00:19:45.119 --> 00:19:47.839
fleet of vehicles, simply as tools for speed

00:19:47.839 --> 00:19:50.519
or logistics. A way to get things from point

00:19:50.519 --> 00:19:53.680
A to point B faster. But what if the true value

00:19:53.680 --> 00:19:56.640
of introducing new technology into a system isn't

00:19:56.640 --> 00:19:59.539
just about speed? What if technology is actually

00:19:59.539 --> 00:20:02.259
an enabler of trust? I really like that. Having

00:20:02.259 --> 00:20:04.759
those 6 ,000 trucks meant Diaz finally had the

00:20:04.759 --> 00:20:07.099
infrastructure required to safely give his frontline

00:20:07.099 --> 00:20:08.920
people the autonomy to make their own decisions.

00:20:09.359 --> 00:20:11.480
He could trust them to act independently because

00:20:11.480 --> 00:20:13.430
the technology ensured he could back them. up

00:20:13.430 --> 00:20:16.049
if things went wrong. So look to your own life.

00:20:16.309 --> 00:20:19.130
Where could a new tool or a new system finally

00:20:19.130 --> 00:20:21.630
allow you to let go of control and truly trust

00:20:21.630 --> 00:20:24.150
the people around you? That is a brilliant lens

00:20:24.150 --> 00:20:26.430
to look through. Not just tools for speed, but

00:20:26.430 --> 00:20:29.329
tools to build trust and autonomy. Thank you

00:20:29.329 --> 00:20:31.609
so much for joining us on this deep dive. We

00:20:31.609 --> 00:20:33.369
hope you pulled some valuable insights out of

00:20:33.369 --> 00:20:35.849
the trenches of history today. Stay curious,

00:20:36.049 --> 00:20:37.849
keep questioning the rule books in your own life,

00:20:38.190 --> 00:20:39.829
and keep exploring. We'll catch you on the next

00:20:39.829 --> 00:20:40.049
one.
