WEBVTT

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Welcome in. We're really thrilled to have you

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joining us today for a brand new deep dive. Yes,

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absolutely. It is great to be here. And we have

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a very specific mission for this session. We

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are going to unpack exactly what it looks like

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to build a truly cross -sector career. Right,

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which is not easy to do. No, not at all. And

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we're doing this by focusing on a single, incredibly

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rich Wikipedia article about a man named Robert

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L. Gordon III. Yeah, his timeline is just, it's

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wild. It really is. So if you're the kind of

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person who, you know, loves gaining knowledge,

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finding those sudden aha moments and applying

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lessons across completely different fields, you're

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in the right place. Definitely. Gordon's life

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is, well, it's practically a masterclass in taking

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skills from one highly structured domain like

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the military. Translating them into government,

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nonprofits, and eventually even artificial intelligence

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and tech. Yeah, and setting the stage for why

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this matters to you, the listener, is crucial

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here. I mean, we live in a world where people

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usually pick a professional lane early on and

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just stay in it. Right, you lock it in. Exactly.

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You decide you're going to be an academic or

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a soldier or a corporate executive. But here,

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we are looking at a leader who actively refuses

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to stay in one lane. He constantly connects the

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dots. across completely different worlds. Which

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you just don't see that often. You don't. He

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brings the best practices of one sector into

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the rigid structures of another. That kind of

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adaptability is incredibly rare. And dissecting

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the mechanics of how he actually did it? Well...

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It offers a blueprint for navigating our own

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increasingly complex professional lives. OK,

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let's unpack this because we need to start right

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at the foundation. Before he was managing millions

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of people or working in AI, Gordon had a childhood

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that was basically a crash course in reading

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the room. Oh, for sure. I was looking at his

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early timeline and he moved around constantly.

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We are talking about a major geographic spread

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across the globe before he even hit college.

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Yeah, he grew up as what's colloquially known

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in the armed forces as a militant. Right. Which

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means he was the child of an active duty service

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member, leading to a deeply nomadic early life.

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He was born in Richmond, Virginia in 1957. His

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father was an American Army officer and his mother

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was a school teacher. So they were always on

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the move. Exactly. Because of his father's deployments,

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he spent a major chunk of his youth overseas.

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He lived in the Tianmu District in Taipei, Taiwan,

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attending the Dominican International School

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right in downtown Taipei. Wow. And then later,

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the family was off to Germany, living in Frankfurt

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and Augsburg, where he went to the Augsburg American

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High School. Over his childhood, he also lived

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in New York, Virginia, and Colorado, finally

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graduating in 1975 from a high school in Colorado

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Springs. I mean, just think about that for a

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second. If you are a kid constantly moving from

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Taiwan to Germany to Colorado, you are forced

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to learn how to adapt to new cultures almost

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overnight. You have no choice. Right. It's sort

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of like being an undercover spy in middle school.

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You have to figure out the local slang, the social

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hierarchy, the unwritten rules of every single

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new cafeteria you walk into. What's fascinating

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here is how this global nomadic upbringing perfectly

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tees up. his future ability to navigate vastly

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different institutional cultures. Oh, that makes

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total sense. When you're a child dropped into

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Taipei and then later Augsburg, you develop a

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highly tuned sense of observation. You learn

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that different environments communicate differently.

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Later in life, when Gordon is transitioning from

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the rigid, top -down hierarchy of the Pentagon

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to the consensus -driven environment of a nonprofit,

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he's utilizing those exact same adaptive muscles

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he built as a kid. And he takes that adaptability

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straight into a highly structured environment

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first, right? West Point. Yes, the United States

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Military Academy. He enters in 1975, graduates

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in 1979, and gets commissioned as a second lieutenant

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in the field artillery. And he really hits the

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ground running. He goes to ranger school, holds

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numerous artillery assignments. But there is

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a standout detail from his early military arc

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that caught my eye. What was that? From 1981

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to 1982, he is selected to be the aide -de -camp

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to then Brigadier General Colin Powell. So for

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anyone not steeped in military terminology, what

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does an aide -de -camp actually do? It's essentially

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serving as the executive assistant and right

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-hand person to a general officer. You manage

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their schedule, ensure they have the briefing

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materials they need, and act as a gatekeeper.

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That sounds like a lot of pressure for a young

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officer. Immense pressure. But being an aid to

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camp to a rising star like Colin Powell is an

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incredible vantage point. It's a daily apprenticeship

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in high -level leadership, crisis management,

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and strategic decision -making. You get to be

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in the room where the biggest calls are made.

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And that exposure clearly pays off because his

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artillery career just keeps accelerating. He

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becomes the distinguished graduate at the Field

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Artillery Advanced Course at Fort Sill and later

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commands a heavy artillery company in Bamberg,

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Germany. Right. He's doing the grueling on the

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ground work. He is clearly thriving as a practitioner

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out in the field doing the heavy lifting. But

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then he makes a pivot that feels a bit unusual

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for a hard charging artillery commander. Yeah,

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we start to see a crucial pattern emerge here.

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A lot of highly successful officers at that stage

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would just stay in the field, continuing on that

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standard command track to chase their own general

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stars. Exactly. But Gordon steps out of the pure

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practitioner role and embraces the academic side.

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He goes to the Princeton School of Public and

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International Affairs, earning a master's in

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public affairs in 1989. Then he returns to West

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Point, but this time to teach. Going back to

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where it all started. Right. He joins the Department

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of Social Sciences, serving as an instructor,

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an assistant professor of American politics,

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and eventually the director of American politics

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for the department. Which is a great lesson for

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anyone listening. Don't just do the work, figure

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out how to teach the work to the person behind

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you. That's how you truly master a subject. Absolutely.

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He is literally teaching the theory of American

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government while actively serving in its military

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apparatus. I really want to emphasize to you

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listening right now how rare and valuable it

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is to cultivate both of these profiles. Being

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able to command a heavy artillery company requires

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a very specific type of authoritative, decisive

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leadership. You give an order and it happens.

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No debate. Exactly. No debate. But teaching American

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politics at West Point requires intellectual

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humility, theoretical understanding, and the

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ability to foster debate among incredibly bright

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cadets. Gordon, building both the doer and the

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teacher mindsets, is the secret sauce for his

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later cross -sector success. Which brings us

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to his first massive leap outside the military

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bubble. In 1992, Gordon wins the highly prestigious

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White House Fellowship. He serves as the director

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of special operations for the Office of National

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Service. And while he's there, he actually helps

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to found the AmeriCorps program. That is a massive

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pivot. It's huge. We're talking about a career

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army officer building a civilian national service

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organization from the ground up. He's taking

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his deep understanding of military service, the

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commitment, the logistics, the deployment of

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personnel, and translating it into a civilian

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framework. He also spent time working as a special

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assistant to three different secretaries of Veterans

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Affairs. Now, navigating the VA during changes

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in presidential administrations is famously chaotic.

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I can only imagine. It requires immense bureaucratic

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agility to keep massive, complex programs running

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while political appointees are shuffling in and

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out. He learned how to keep the machine working

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regardless of the politics. My absolute favorite

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part of this era is how he physically bridges

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his two worlds back at West Point. While he's

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there teaching, he co -founds and spends six

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years as the executive director of a privately

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funded program called Service America. Right.

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I love this initiative. He took West Point cadets,

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future military officers, and paired them up

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with civilian AmeriCorps members. They teamed

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up to build low -income housing, improve environmental

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awareness, and work as tutors. in cities all

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over the country. We're talking Seattle, Chicago,

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Austin. If we connect this to the bigger picture,

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Gordon is actively trying to solve the civilian

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-military divide. The military is a very isolated

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subculture. A shrinking percentage of the American

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public has any direct personal connection to

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it. By pairing cadets with AmeriCorps volunteers,

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Gordon isn't just getting houses built. He's

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taking the ethos of military service. the discipline,

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the commitment to a cause greater than oneself,

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and blending it with civilian community building.

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Forcing them to work together. Exactly. He's

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forcing future generals and future civilian leaders

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to sweat together to understand how the other

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side thinks and operates. It seems like that

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experience gave him the nonprofit bug. In 2006,

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he makes a massive move to the nonprofit sector

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full time. He joined City Year, which is a huge

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national service program focused on education.

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He becomes their senior vice president of civic

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leadership and chief people and program officer.

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He created their Give a Year program, too. Yes.

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But this is where I have to pause and ask the

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obvious question. How does an artillery commander

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convince a massive youth education nonprofit

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that he is the right guy to run their HR and

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program development? Culturally, those feel like

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opposite ends of the universe. On the surface,

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they look completely different. But look at the

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mechanics of the job. As chief people and program

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officer, Gordon was responsible for the recruitment,

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training, and deployment of a 3D 500 -person

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youth corps. That is a lot of people. A lot of

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young people. These are 17 to 24 year olds working

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full time as tutors and mentors. In the military,

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Gordon learned that you don't scale an organization

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by just giving orders. You scale by building

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a standardized, repeatable training pipeline.

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Oh, wow. The military has perfected the art of

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taking thousands of 18 year olds from different

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backgrounds, giving them a shared culture and

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deploying them to achieve a complex mission.

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Gordon took that exact military doctrine. and

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applied it to civilian teenagers that is brilliant

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instead of training them to operate artillery

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he trained them to run after school programs

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The mission changes. But the logistics of human

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deployment remain exactly the same. That makes

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the transition make so much more sense. He isn't

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changing his skill set. He's just changing the

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target. And he clearly masters that civilian

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scale because it sets the stage for the climax

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of his government service. In July 2010, Gordon

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is appointed by President Barack Obama as the

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Deputy Undersecretary of Defense for Military,

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Community and Family Policy. Just saying the

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title takes a deep breath. It really does. But

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the title barely captures the staggering reality

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of the job. I was reading the statistics on this

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and the numbers are dizzying. Can you break down

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the actual scale of what he was managing at the

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Pentagon? Gladly. Gordon was responsible for

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defense -wide policy and global community support

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programs designed to care for 2 million service

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members, 1 .2 million military spouses, and 2

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million children. That is unbelievable. There's

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over 5 million people worldwide under his direct

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purview. It's the logistical equivalent of being

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the mayor, the school superintendent, and the

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chief wellness officer for a mid -sized country,

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except your citizens are scattered across the

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entire globe. Let's look at just a few of the

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specific initiatives because it helps ground

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those massive numbers. First, education. He oversaw

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DODA, which is the Department of Defense School

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System. At the time, that meant managing 90 ,000

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students in 194 schools. Across multiple continents.

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Yes. These schools aren't just in one state.

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They're in 12 foreign countries, seven U .S.

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states, Guam and Puerto Rico. On top of that,

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he led the effort to overhaul the infrastructure

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of 160 public schools located directly on military

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installations across the United States. The logistics

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of global education management are mind boggling.

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You're dealing with different legal jurisdictions,

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international treaties, and the emotional stress

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of kids whose parents might be deployed in combat

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zones. And it doesn't stop at schools. He spearheaded

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the Military Spouse Employment Partnership. This

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initiative partnered with over 400 employers

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nationwide, and it resulted in over 120 ,000

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military spouses being hired. Which is life -changing

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for those families. Completely. He also managed

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defense resale for over 500 commissaries and

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exchanges. For the listener who might not know,

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a commissary is essentially a massive... tax

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-free grocery and retail store on a military

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base. So he's effectively running a global retail

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chain on the side. Plus, he was responsible for

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voluntary education for half a million active

00:12:37.549 --> 00:12:40.509
duty members, child development programs, two

00:12:40.509 --> 00:12:44.029
armed forces retirement homes, and even casualty

00:12:44.029 --> 00:12:46.509
and mortuary affairs, including military funeral

00:12:46.509 --> 00:12:49.690
honors. It is vital to step back and look at

00:12:49.690 --> 00:12:52.389
why these specific programs matter deeply to

00:12:52.389 --> 00:12:55.429
the military. Taking care of spouses, ensuring

00:12:55.429 --> 00:12:57.730
military children have good schools, providing

00:12:57.730 --> 00:13:00.029
career advancement for families. These aren't

00:13:00.029 --> 00:13:02.509
just administrative tasks or corporate HR perks.

00:13:02.710 --> 00:13:04.889
No, not at all. This is a core component of national

00:13:04.889 --> 00:13:08.210
security. If a soldier is deployed overseas and

00:13:08.210 --> 00:13:10.070
they're worried about their child's school failing

00:13:10.070 --> 00:13:12.110
or their spouse not being able to find a job

00:13:12.110 --> 00:13:13.750
because they had to move across the country again,

00:13:13.929 --> 00:13:16.850
that soldier is distracted. They are less effective

00:13:16.850 --> 00:13:18.889
in their mission. You can't focus on the mission

00:13:18.889 --> 00:13:22.460
if your family is struggling. Precisely. By elevating

00:13:22.460 --> 00:13:24.919
family policy, Gordon was directly contributing

00:13:24.919 --> 00:13:27.860
to military readiness. He understood the fundamental

00:13:27.860 --> 00:13:30.580
truth of the modern armed forces. You don't just

00:13:30.580 --> 00:13:33.519
deploy a soldier. You deploy a family. Treating

00:13:33.519 --> 00:13:35.879
human infrastructure with the exact same strategic

00:13:35.879 --> 00:13:38.440
weight as physical infrastructure. That is a

00:13:38.440 --> 00:13:40.419
brilliant way to frame it. And his work at the

00:13:40.419 --> 00:13:43.120
Pentagon was highly recognized. He was awarded

00:13:43.120 --> 00:13:45.320
the Secretary of Defense Medal for Outstanding

00:13:45.320 --> 00:13:48.580
Public Service. A huge honor. Adding to a massive

00:13:48.580 --> 00:13:50.679
list of honors he collected over his career,

00:13:50.840 --> 00:13:53.279
including the Legion of Merit and being a French

00:13:53.279 --> 00:13:56.360
-American Foundation Young Leader. You'd think

00:13:56.360 --> 00:13:58.779
after managing the well -being of 5 million people,

00:13:59.000 --> 00:14:01.730
he might just retire to a quiet life. But we

00:14:01.730 --> 00:14:03.690
still have an entirely new sector to explore.

00:14:03.970 --> 00:14:05.950
The pattern of aggressive cross -pollination

00:14:05.950 --> 00:14:09.049
just continues. Before he fully leaves the government

00:14:09.049 --> 00:14:11.210
sphere, he serves as the founding chair of Service

00:14:11.210 --> 00:14:14.070
Nation. Mission Serve, working alongside his

00:14:14.070 --> 00:14:16.970
fellow Princeton grad Ross Cohen to build nationwide

00:14:16.970 --> 00:14:19.149
partnerships integrating veterans back into their

00:14:19.149 --> 00:14:20.909
communities. That was a major initiative, right?

00:14:21.029 --> 00:14:24.009
It was so major that it was inaugurated by First

00:14:24.009 --> 00:14:27.269
Lady Michelle Obama and Dr. Jill Biden on Veterans

00:14:27.269 --> 00:14:30.659
Day 2009. Okay, here's where it gets really interesting.

00:14:31.220 --> 00:14:34.220
After all of this, the artillery commands, teaching

00:14:34.220 --> 00:14:37.159
at West Point, building AmeriCorps, running HR

00:14:37.159 --> 00:14:40.139
for City Year, and managing the entire family

00:14:40.139 --> 00:14:43.299
policy apparatus for the Pentagon Gordon pivots

00:14:43.299 --> 00:14:45.659
straight into high tech. It's a fascinating leap.

00:14:45.820 --> 00:14:48.320
He becomes the chief strategy officer at Upskill,

00:14:48.440 --> 00:14:50.539
which is a smart glasses software company based

00:14:50.539 --> 00:14:53.620
out of Virginia. And today, he is currently serving

00:14:53.620 --> 00:14:56.139
as the senior strategic leader for AI and digital

00:14:56.139 --> 00:14:59.460
innovation at Document Storage Systems, Inc.,

00:14:59.460 --> 00:15:02.159
or DSS. This raises an important question, doesn't

00:15:02.159 --> 00:15:04.659
it? How does a career field arterium and Pentagon

00:15:04.659 --> 00:15:07.860
policy chief transition into enterprise smart

00:15:07.860 --> 00:15:10.639
glasses and artificial intelligence? On paper,

00:15:10.679 --> 00:15:12.299
those sound like completely different universes.

00:15:12.519 --> 00:15:14.259
Seriously, how does he do this? I get stressed

00:15:14.259 --> 00:15:16.659
just managing my own calendar, let alone jumping

00:15:16.659 --> 00:15:19.259
into the AI sector with no traditional computer

00:15:19.259 --> 00:15:21.789
science background. It goes back. to the underlying

00:15:21.789 --> 00:15:24.570
mechanics of his entire career. Tech companies,

00:15:24.669 --> 00:15:26.909
especially those dealing with enterprise software,

00:15:27.169 --> 00:15:30.950
AI integration in healthcare systems, often have

00:15:30.950 --> 00:15:33.210
brilliant engineers. They know how to write the

00:15:33.210 --> 00:15:36.590
code. What they frequently lack are people who

00:15:36.590 --> 00:15:39.389
truly understand systemic implementation at a

00:15:39.389 --> 00:15:43.049
massive national scale. Let's look at his current

00:15:43.049 --> 00:15:46.110
role at DSS, a company that specializes in health

00:15:46.110 --> 00:15:48.809
information technology, particularly for the

00:15:48.809 --> 00:15:51.409
Department of Veterans Affairs. AI integration

00:15:51.409 --> 00:15:54.649
in a massive hospital network isn't just a coding

00:15:54.649 --> 00:15:57.769
problem. It is a change management problem. I

00:15:57.769 --> 00:15:59.490
see where you're going with this. You have to

00:15:59.490 --> 00:16:01.450
convince doctors, nurses, and administrators

00:16:01.450 --> 00:16:03.830
to change their daily habits and trust a new

00:16:03.830 --> 00:16:06.389
system. You have to understand bureaucracy, training

00:16:06.389 --> 00:16:09.610
pipelines, and human psychology. So tech companies

00:16:09.610 --> 00:16:12.610
are bringing him in not to build the AI, but

00:16:12.610 --> 00:16:15.409
to figure out how to successfully deploy the

00:16:15.409 --> 00:16:18.889
AI into massive human systems. Precisely. Whether

00:16:18.889 --> 00:16:21.570
you're managing 3 to 500 city -year core members,

00:16:21.850 --> 00:16:25.509
overseeing 500 military commissaries, or figuring

00:16:25.509 --> 00:16:27.929
out the go -to -market strategy for enterprise

00:16:27.929 --> 00:16:30.929
smart classes, you are dealing with complex human

00:16:30.929 --> 00:16:33.409
systems. You have to understand strategy, leadership,

00:16:33.629 --> 00:16:36.090
and how to align a massive organization toward

00:16:36.090 --> 00:16:39.379
a single, unified goal. he's the translator yes

00:16:40.330 --> 00:16:42.889
Gordon brings that strategic operational vision.

00:16:43.049 --> 00:16:45.330
He translates the brilliant ideas of the engineers

00:16:45.330 --> 00:16:48.389
into a language that a massive bureaucracy can

00:16:48.389 --> 00:16:50.289
actually absorb and implement. So what does this

00:16:50.289 --> 00:16:52.289
all mean for you listening to this right now,

00:16:52.389 --> 00:16:54.190
whether you are prepping for a big strategic

00:16:54.190 --> 00:16:56.129
meeting, trying to figure out your next career

00:16:56.129 --> 00:16:57.950
move, or just trying to navigate a professional

00:16:57.950 --> 00:17:01.789
world that feels increasingly fragmented? Gordon's

00:17:01.789 --> 00:17:04.329
life proves a massive point. You do not have

00:17:04.329 --> 00:17:06.750
to choose just one path. You really don't. The

00:17:06.750 --> 00:17:09.390
skills you learn in one domain can be your absolute

00:17:09.609 --> 00:17:12.049
superpower in another. If you learn how to build

00:17:12.049 --> 00:17:13.990
a training pipeline in the military, you can

00:17:13.990 --> 00:17:16.890
use that to teach teenagers in a nonprofit. If

00:17:16.890 --> 00:17:18.910
you learn how to manage the bureaucracy of 160

00:17:18.910 --> 00:17:21.970
global schools, you can use that to implement

00:17:21.970 --> 00:17:25.670
AI in a national healthcare system. The adaptability

00:17:25.670 --> 00:17:27.829
to learn new systems and the drive to connect

00:17:27.829 --> 00:17:29.930
different types of people is the ultimate career

00:17:29.930 --> 00:17:32.849
hack. I want to leave you with a final thought

00:17:32.849 --> 00:17:35.470
to mull over. Our modern educational and corporate

00:17:35.470 --> 00:17:37.769
systems are hyper -focused on specialization.

00:17:38.220 --> 00:17:40.660
From a very early age, we're pushed to pick one

00:17:40.660 --> 00:17:43.599
lane, declare a major, specialize our resumes,

00:17:43.700 --> 00:17:46.680
and stay safely within our chosen industry. But

00:17:46.680 --> 00:17:48.779
when you look at the massive systemic impact

00:17:48.779 --> 00:17:50.980
of a cross -sector life like Robert Gordon's,

00:17:51.059 --> 00:17:54.059
it begs the question, how much world -changing

00:17:54.059 --> 00:17:56.539
innovation are we leaving on the table by not

00:17:56.539 --> 00:17:58.740
encouraging more people to aggressively cross

00:17:58.740 --> 00:18:01.220
-pollinate between the military, civilian nonprofit,

00:18:01.579 --> 00:18:02.319
and tech worlds?
