WEBVTT

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Welcome back to the Deep Dive. Today we're going

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to tell a story that it really fits right into

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that truth is stranger than fiction category.

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It really does. I mean, it's a story that has

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everything. Yeah. A humble beginning in a coffee

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shop, a just a meteoric rise that defied gravity,

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cowboys in boardrooms. And a secret detective

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operation. Can't forget that. Happening in the

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middle of the night. It is the quintessential

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American business tragedy. It's got hubris, greed,

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and just a staggering amount of money vanishing

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into thin air. We are talking about the rise

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and fall of WorldCom. Right. And for some of

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our listeners, that name might just be a vague

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memory. You know, a logo from the late 90s. A

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telecommunications company, something like that.

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Exactly. But for anyone who is working in finance

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or tech or... Frankly, anyone with a 401k in

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the early 2000s, the name WorldCom is probably,

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well, it's synonymous with disaster. It was the

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Enron of the telecom world. Actually, you know,

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in terms of sheer assets, it was bigger than

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Enron. Bigger than Enron. Yeah. We're talking

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about an $11 billion accounting scandal that

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wiped out billions in shareholder value and cost

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what? tens of thousands of people their jobs

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and what makes the story so fascinating to me

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isn't just the fraud itself though we are definitely

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going to get into the nitty -gritty of how they

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cooked the book oh we have to but it's the sheer

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aggression of how this company was built it wasn't

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a tech innovator in a garage inventing the next

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big thing it was it was a financial machine designed

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to swallow everything in its path that is the

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perfect way to frame it it's a story about the

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pac -man strategy of business growth and what

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happens when pac -man runs out of dots to eat.

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So our mission today is to unpack this beast.

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We're going to look at the origins in Hattiesburg,

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Mississippi, trace this explosion of growth through

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the 90s, dissect the mechanics of the largest

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accounting fraud in history at the time. And

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finally, look at the brave whistleblowers who

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brought the whole thing crashing down. We've

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got a massive stack of sources here, court documents,

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historical analyses, SEC filings. And what we

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really want to do is move past the headlines

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and understand the mechanics. I mean, why did

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they do it? How do they think they would get

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away with it? And why did the watchdogs, the

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auditors, the board, why did they fail so miserably?

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Let's get into it. And to do that, we have to

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travel back in time, not to Wall Street, not

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to Silicon Valley. We are going to Hattiesburg,

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Mississippi. The year is 1983. It's a very different

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world. I mean, no smartphones, no internet as

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we know it. And the telecommunications industry

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was, well, it was boring. Utility. Right. You

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had Matt Bell, AT &amp;T, and that was pretty much

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it. But 1983 is pivotal because the monopoly

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is breaking up. The government is taking a sledgehammer

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to the Bell system. Right. And this is the context

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you need. The breakup of AT &amp;T created a vacuum.

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Suddenly, you didn't have to be AT &amp;T to sell

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long -distance service. There was this new market

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opening up for what they called resellers. So

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you could just lease phone lines from the big

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guys and then resell the time. Essentially, yeah.

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Lease the lines in bulk and then resell the minutes

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to businesses at a discount. It's classic arbitrage.

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Buy wholesale, sell retail. Exactly. And that

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is what brings us to a coffee shop in Hattiesburg.

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There are four guys sitting there. One of them

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is named Bernie Eppers. Now, Ebers isn't a telecom

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engineer. He's not a finance wizard. He's fine.

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What was he? A gym teacher turned motel owner?

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He was a basketball coach. Yeah. A bouncer at

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one point. He owned a chain of motels. He was

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a salesman. He had that larger than life, you

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know, back slapping, let's make a deal kind of

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personality. So not the guy crunching the numbers.

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Definitely not. He was the guy selling the dream.

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So these investors, they form a company called

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Long Distance Discount Services, Inc., or LDDS.

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Very, very literal name. Very literal. And initially

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it was a total disaster. They were losing money

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hand over fist. They were about to go under.

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Completely. And in 1985, the other investors,

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they turn to Ebers and they say, Bernie, you

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take over. You're the CEO. And this is the moment.

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This is where the rocket ignition starts. Because

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Ebers realizes something fundamental. He realizes

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that in this new fractured telecom market. Organic

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growth, you know, winning one customer at a time

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is for suckers. It's just too slow. Exactly.

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If you want to get big, you don't build, you

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buy. And this brings us to the core strategy

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that defined the company for the next, what,

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15 years. The Pac -Man strategy. I love that

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analogy because it's so visual. You're just moving

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through the maze, eating everything in front

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of you. That is literally what they did. They

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started acquiring other small, long -distance

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resellers. And the model was simple. How did

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it work? They'd buy a company, strip out all

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the duplicate costs, HR, call it Hing, some of

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the network operations, and suddenly the combined

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company looks more profitable than the two separate

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companies did. Ah, so it creates a feedback loop,

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doesn't it? Because if you look more profitable

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and you're growing fast, your stock price goes

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up. And that stock price becomes your currency.

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This is a crucial concept for you to grasp. Uh

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-huh. Worldcommer or... well, LEDs at this point,

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wasn't usually buying these companies with cash

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from a bank account. They were using their own

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stock. They were buying them with their own stock.

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I'll give you 100 shares of my company for your

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entire company. So as long as your stock keeps

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going up, you have expensive currency. You can

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just buy bigger and bigger targets. It's like

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printing your own money, provided Wall Street

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believes the story you're telling. And they believed

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it. And they bought a lot. The sources say over

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60 acquisitions during their arrives. 60? I mean,

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just think about that. That is a chaotic amount

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of merging. It's a logistical nightmare. Imagine

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trying to merge the IT systems, the billing systems,

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the corporate cultures of 60 different companies

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in just over a decade. I can barely get my laptop

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to sync with my phone sometimes. Right. I can't

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imagine merging 60 different corporate databases.

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And here's the thing. They often didn't. And

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that's a bit of foreshadowing for the disaster

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to come. They would just slap the new company

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on top of the old one and keep moving. No time

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to integrate. No time. They had to find the next

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dot to eat. Okay, let's fast forward a bit to

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1992. This is where they graduate from being

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a small regional player to, wait a minute, who

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are these guys? Right, because they make a bid

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for a company called Advanced Telecommunications

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Corporation. And this was a big deal. A $720

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million deal. But the price tag isn't the real

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headline. The headline is who they outbid. AT

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&amp;T and Sprint. The giants. AT &amp;T and Sprint.

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That must have been a shock to the system. AT

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&amp;T is the establishment. They are the empire.

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And here comes this motel owner from Mississippi

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throwing more money on the table than they are.

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It signaled the changing of the guard. It showed

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that Wall Street was rewarding this aggressive

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growth at all costs model over the conservative,

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you know, steady utility model of AT &amp;T. Ebers

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was the darling. He was the darling. He was delivering

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double digit returns quarter after quarter. And

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clearly the ambition was scaling up. So in 1995,

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they changed the name. LDDS is gone. Now they're

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WorldCom. It sounds global. It sounds dominant.

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It's a statement of intent. They moved the headquarters

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to Clinton, Mississippi. But they were thinking

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about the entire planet. And speaking of the

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planet, or at least the digital one, we have

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to talk about the MFS acquisition in 1996. Because

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up until now, they're selling phone calls. Long

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distance. Right. But the world is changing. People

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are starting to buy modems. The internet is happening.

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This is one of the smartest moves Ebers ever

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made, or maybe just stumbled into. He buys a

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company called MFS Communications. Now, MFS was

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important because they had their own local fiber

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networks in big cities. They could bypass the

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local phone companies. But MFS had just bought

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another company. U -Net. I remember seeing that

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name on old system diagrams. U -Net was arguably

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the most important company you've probably never

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heard of. In the mid -90s, they carried a huge

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percentage of the world's Internet traffic. They

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were the backbone. So by buying MFS, WorldCom

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accidentally bought the Internet. Essentially,

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yes. I mean, it's a bit of an overstatement.

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But they went from being a long -distance phone

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company to being the landlord of the Internet

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just as the dot -com boom was about to explode.

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And the stock market must have gone crazy for

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that. They went wild. WorldCom became a tech

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stock. It wasn't just about phone minutes anymore.

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It was about the future of data. And that gave

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Ebers the most expensive currency he'd ever had.

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His stock was sky high. Which sets the stage

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for the big one. Section two of our outline,

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the mega mergers. It's 1997. WorldCom announces

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they are merging with MCI Communications. This

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is the moment everyone just stopped breathing.

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Thirty seven billion dollars. Billion with a

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B. It was the largest corporate merger in U .S.

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history at the time. Let's pause and just contextualize

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this for a second. MCI was the original David

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to AT &amp;T's Goliath. They were. They were the

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ones who fought the legal battles to break up

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the monopoly in the first place. They were a

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massive established brand. And WorldCom, the

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coffee shop company from Mississippi, is buying

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them. It was unthinkable to a lot of people.

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I mean, MCI had a very specific culture, very

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Washington, D .C., very tech savvy, a bit elitist

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maybe. And here comes the Mississippi Mafia,

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as they were sometimes called. Yeah, Ebbers and

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his crew were seen as cowboys. I mean, they wore

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cowboy boots to board meetings. They were aggressive

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cost cutters. They didn't really care about the

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technology. They cared about the stock price.

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I can just imagine the culture clash. You've

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got the MCI engineers who want to build these

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beautiful, elegant networks. And then you've

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got the WorldCom accountants coming in and asking.

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Why are we spending so much money on coffee filters?

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That's not even an exaggeration, is it? Not at

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all. Ebers was famous for auditing the coffee

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filters in the water coolers. He was obsessed

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with cutting costs to boost the bottom line.

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So when they took over MCI, the culture shock

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was violent. But the deal went through. It went

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through in September 1998 after they appeased

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the Department of Justice by selling off some

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internet assets. They became MCI WorldCom. They

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are now a colossus. But the Pac -Man strategy

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requires constant feeding. You can't just stop.

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You really can. Because the underlying business

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selling long distance phone calls was starting

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to get really competitive. Prices were dropping.

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So the only way to show that big revenue growth

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Wall Street expects is to buy another revenue

00:10:24.279 --> 00:10:26.960
stream. Exactly. Which is why they do this really

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weird deal in 1998 with CompuServe, H &amp;R Block

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and AOL. The CompuServe AOL shuffle. I've always

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found this one confusing. Can you break this

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down for us? Okay, think of it like a real estate

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deal. WorldCom buys an apartment building that's

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CompuServe. Now, CompuServe has two things. It

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has the tenants, which are the people dialing

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in to check their email. Okay. And it has the

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plumbing and the wiring, which is the network

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itself. Right. So WorldCom looks at this and

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says, you know what? We hate tenants. Tents complain.

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They need customer service. We just want to own

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the plumbing. They just want the infrastructure.

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So they call up AOL. Now, AOL loves tenants.

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AOL is all about the consumer. Of course, they're

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sending out a billion of those CDs to get people

00:11:09.340 --> 00:11:12.080
to sign up. Exactly. So WorldCom says, hey, AOL,

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we will give you all these CompuServe customers,

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the tenants. In exchange, you give us your plumbing,

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your network division, which was called AAM.

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So WorldCom basically creates a monopoly on the

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infrastructure and lets AOL deal with the actual

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human beings. Precisely. It was a brilliant strategic

00:11:29.549 --> 00:11:32.289
move to corner the market on data transport.

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They wanted to be the toll booth operator for

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the information superhighway. So every time you

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send an email or loaded a web page... You wanted

00:11:39.830 --> 00:11:42.009
a fraction of a cent. It sounds like a perfect

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plan, but then... Hubris kicks in, 1999. They

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decide to go for the kill shot. They announce

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a merger with Sprint. For $129 billion. That

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number. I mean, the MCI deal was $37 billion,

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and that was a record. This is nearly four times

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that size. It was pure madness. If this deal

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had gone through, WorldCom and Sprint combined

00:12:03.379 --> 00:12:05.820
would have been larger than AT &amp;T. It would have

00:12:05.820 --> 00:12:08.000
created a duopoly in the United States. You would

00:12:08.000 --> 00:12:09.620
have had two choices for your phone service,

00:12:09.720 --> 00:12:12.279
and that's it. And the regulators finally woke

00:12:12.279 --> 00:12:14.740
up. They woke up. Big time. The U .S. Department

00:12:14.740 --> 00:12:16.659
of Justice and the European Union both stepped

00:12:16.659 --> 00:12:19.039
in. They looked at the map and said, absolutely

00:12:19.039 --> 00:12:21.659
not. You cannot own this much of the infrastructure.

00:12:21.960 --> 00:12:25.940
It's anti -competitive. So in July 2000, the

00:12:25.940 --> 00:12:28.940
deal is blocked. The merger is terminated. And

00:12:28.940 --> 00:12:33.039
this. This is the moment the music stops. Why

00:12:33.039 --> 00:12:36.159
was this specific failure the turning point?

00:12:36.340 --> 00:12:38.379
Why couldn't they just go back to running the

00:12:38.379 --> 00:12:40.700
massive business they already had? Because the

00:12:40.700 --> 00:12:43.139
business they had was sick. Remember, they had

00:12:43.139 --> 00:12:46.139
been masking slowing growth by buying new revenue

00:12:46.139 --> 00:12:49.379
streams. Without Sprint, there was no new revenue

00:12:49.379 --> 00:12:51.620
to paste onto the books. So suddenly they had

00:12:51.620 --> 00:12:54.159
to report their actual organic growth. And the

00:12:54.159 --> 00:12:56.740
actual growth wasn't there. Not only was it not

00:12:56.740 --> 00:13:00.019
there, it was shrinking. The dotcom bubble was

00:13:00.019 --> 00:13:02.259
bursting. All those tech startups that were paying

00:13:02.259 --> 00:13:05.120
WorldCom millions for Internet access, they were

00:13:05.120 --> 00:13:07.919
going bankrupt. The demand for fiber optic capacity

00:13:07.919 --> 00:13:10.860
just plummeted. So you have this massive company

00:13:10.860 --> 00:13:13.120
built on the promise of, what, 15, 20 percent

00:13:13.120 --> 00:13:15.679
growth every year. Suddenly looking at flat or

00:13:15.679 --> 00:13:17.799
even declining revenue. And for a stock like

00:13:17.799 --> 00:13:20.059
WorldCom, that is a death sentence. It is. The

00:13:20.059 --> 00:13:22.279
stock price is based on the expectation of future

00:13:22.279 --> 00:13:25.250
growth. If that expectation vanishes. the stock

00:13:25.250 --> 00:13:27.470
crashes. And if the stock crashes, Bernie Ebers

00:13:27.470 --> 00:13:30.230
has a very, very big personal problem. Which

00:13:30.230 --> 00:13:33.169
brings us to section three, the pressure cooker.

00:13:33.389 --> 00:13:35.990
And we really need to talk about Bernie's personal

00:13:35.990 --> 00:13:38.789
finances because it explains the desperation

00:13:38.789 --> 00:13:42.110
that came next. So Bernie was a wealthy man,

00:13:42.250 --> 00:13:45.750
a billionaire on paper, but he didn't just sit

00:13:45.750 --> 00:13:49.419
on his stock, did he? No. Bernie lived large.

00:13:49.820 --> 00:13:52.299
He bought a massive ranch in British Columbia,

00:13:52.440 --> 00:13:54.879
the largest working ranch in Canada. He bought

00:13:54.879 --> 00:13:57.679
Timberlands in Mississippi. He bought a yacht

00:13:57.679 --> 00:13:59.759
building company. I mean, the list goes on. And

00:13:59.759 --> 00:14:01.600
how did he pay for all this? He borrowed against

00:14:01.600 --> 00:14:03.980
his WorldCom stock. He took out margin loans.

00:14:04.259 --> 00:14:07.659
Exactly. He went to banks, used his millions

00:14:07.659 --> 00:14:10.100
of WorldCom shares as collateral, which is great

00:14:10.100 --> 00:14:12.299
when the stock is going up. But when the stock

00:14:12.299 --> 00:14:15.059
starts to drop. The bank calls. The dreaded margin

00:14:15.059 --> 00:14:17.690
call. The bank says. Bernie, your collateral

00:14:17.690 --> 00:14:20.129
is worth less now. We need you to either pay

00:14:20.129 --> 00:14:22.690
back some of the loan in cash or give us more

00:14:22.690 --> 00:14:24.850
collateral. But Bernie didn't have cash. He had

00:14:24.850 --> 00:14:27.250
ranches and yachts in Timberland. Right. So to

00:14:27.250 --> 00:14:29.809
pay the bank, he would have to sell his WorldCom

00:14:29.809 --> 00:14:34.389
stock. And here is the death spiral. If the CEO

00:14:34.389 --> 00:14:37.429
of WorldCom starts dumping millions of shares

00:14:37.429 --> 00:14:40.230
of his own company, what does the market think?

00:14:40.610 --> 00:14:43.929
Total panic. They think the captain is abandoning

00:14:43.929 --> 00:14:47.750
the ship. everyone else sells, the price crashes

00:14:47.750 --> 00:14:50.090
further. Which triggers more margin calls for

00:14:50.090 --> 00:14:52.950
Bernie. Which forces him to sell more stock.

00:14:53.029 --> 00:14:55.049
It's a feedback loop that ends with the stock

00:14:55.049 --> 00:14:57.289
price at zero. So Bernie goes to the board of

00:14:57.289 --> 00:14:59.769
directors. He says, guys, I'm in trouble. And

00:14:59.769 --> 00:15:01.389
if I'm in trouble, the company's in trouble.

00:15:01.649 --> 00:15:04.230
And the board. The board made a decision that

00:15:04.230 --> 00:15:07.070
is still studied in business ethics classes as

00:15:07.070 --> 00:15:09.570
just a catastrophic failure of governance. Instead

00:15:09.570 --> 00:15:11.590
of letting him fail or forcing him to resign.

00:15:11.830 --> 00:15:14.289
Then authorize loans from the company to Bernie.

00:15:14.649 --> 00:15:16.950
They lent him shareholder money to pay his personal

00:15:16.950 --> 00:15:20.429
debts. Over $400 million. That is obscene. Half

00:15:20.429 --> 00:15:23.009
a billion dollars of shareholder money just to

00:15:23.009 --> 00:15:25.970
stop the CEO from selling his own stock. Their

00:15:25.970 --> 00:15:29.330
logic, if you can even call it that, was that

00:15:29.330 --> 00:15:31.190
they were protecting the stock price for everyone.

00:15:31.389 --> 00:15:33.409
They thought saving Bernie was saving the company.

00:15:33.549 --> 00:15:35.750
But in reality, they were just lighting money

00:15:35.750 --> 00:15:38.600
on fire. But even half a billion dollars couldn't

00:15:38.600 --> 00:15:41.419
stop the bleeding. The stock kept dropping. The

00:15:41.419 --> 00:15:43.980
whole telecom industry was in a free fall. And

00:15:43.980 --> 00:15:47.860
by April 2002, the board finally had enough.

00:15:48.019 --> 00:15:50.080
The optics were terrible. The stock was in the

00:15:50.080 --> 00:15:52.600
toilet. They forced Bernie Ebers to resign. But

00:15:52.600 --> 00:15:57.000
the damage was done. And those loans, they weren't

00:15:57.000 --> 00:15:59.600
the only secret buried in the company's files.

00:15:59.799 --> 00:16:02.259
Not by a long shot. Which brings us to the main

00:16:02.259 --> 00:16:06.740
event, the fraud. The how. We know the why. They

00:16:06.740 --> 00:16:08.639
had to keep the stock price up to prevent the

00:16:08.639 --> 00:16:10.700
margin calls and just to keep the whole Pac -Man

00:16:10.700 --> 00:16:13.480
game going. But the how is where it gets technical

00:16:13.480 --> 00:16:15.679
and, frankly, just brazen. I mean, they weren't

00:16:15.679 --> 00:16:17.600
just nudging numbers. They were rewriting reality.

00:16:17.940 --> 00:16:20.019
Okay, so we need to explain two concepts here

00:16:20.019 --> 00:16:22.539
for the listener. The first is EBITDA. EBITDA.

00:16:23.100 --> 00:16:25.480
Earnings Before Interest, Taxes, Depreciation,

00:16:25.559 --> 00:16:28.340
and Amortization. It's a mouthful. It is. But

00:16:28.340 --> 00:16:30.039
essentially, it's a measure of a company's operating

00:16:30.039 --> 00:16:33.240
health. It asks a simple question. is the core

00:16:33.240 --> 00:16:35.940
business making money before we worry about the

00:16:35.940 --> 00:16:38.600
accountants and the tax man. And Wall Street

00:16:38.600 --> 00:16:41.600
loved EBITDA in the 90s. It was the golden metric.

00:16:41.860 --> 00:16:44.179
So WorldCom needed their EBITDA to look good.

00:16:44.399 --> 00:16:46.960
It had to look good. Now, WorldCom had a massive

00:16:46.960 --> 00:16:49.559
expense called line costs. And what are line

00:16:49.559 --> 00:16:53.960
costs? So WorldCom owned a lot of networks, but

00:16:53.960 --> 00:16:57.399
not all of them. To complete a call from, say,

00:16:57.559 --> 00:17:00.799
New York to London, they might have to pay...

00:17:01.290 --> 00:17:03.970
Verizon or British Telecom to use their wires

00:17:03.970 --> 00:17:06.150
for the last few miles. So these are fees they

00:17:06.150 --> 00:17:08.789
paid to other phone companies. Exactly. And for

00:17:08.789 --> 00:17:10.769
a telecom company, that's just the cost of doing

00:17:10.769 --> 00:17:13.069
business. It's like a bakery buying flour. It's

00:17:13.069 --> 00:17:15.210
an operating expense. It is. So if you sell a

00:17:15.210 --> 00:17:17.670
call for a dollar and you pay 40 cents in line

00:17:17.670 --> 00:17:20.789
costs, your profit... and therefore your EBITDA

00:17:20.789 --> 00:17:24.410
is $0 .60, that $0 .40 disappears from your earnings

00:17:24.410 --> 00:17:26.630
immediately. Makes sense. But Scott Sullivan,

00:17:26.789 --> 00:17:29.230
the CFO and his team, they realized that these

00:17:29.230 --> 00:17:31.809
line costs were eating up all their profit. Their

00:17:31.809 --> 00:17:33.750
EBITDA was plummeting because revenue was down,

00:17:33.910 --> 00:17:36.390
but they still had to pay these fixed costs to

00:17:36.390 --> 00:17:39.069
other carriers. So what did they do? They decided

00:17:39.069 --> 00:17:41.849
to take those line costs, billions of dollars

00:17:41.849 --> 00:17:44.769
of them, and move them from the expense column

00:17:44.769 --> 00:17:48.009
to the capital expenditure column on the books.

00:17:48.390 --> 00:17:52.390
CapEx. Which is usually for buying assets. You

00:17:52.390 --> 00:17:54.910
know, if I buy a building for a million dollars,

00:17:55.130 --> 00:17:57.869
I don't record a million dollar loss today. I

00:17:57.869 --> 00:18:00.170
record an asset on my balance sheet and then

00:18:00.170 --> 00:18:04.289
I depreciate it over, say, 30 years. So you only

00:18:04.289 --> 00:18:07.710
record a tiny slice of that cost this year. Exactly.

00:18:08.009 --> 00:18:11.509
So WorldCom took these daily bills, the flour

00:18:11.509 --> 00:18:14.069
for the bakery, and pretended they were buying

00:18:14.069 --> 00:18:17.380
new ovens. Wow. Instead of subtracting $4 billion

00:18:17.380 --> 00:18:20.200
from their earnings in a year, they subtracted

00:18:20.200 --> 00:18:22.740
just a tiny fraction of that. So the money still

00:18:22.740 --> 00:18:24.819
left the bank account. They still paid the bills

00:18:24.819 --> 00:18:27.779
to Verizon and AT &amp;T. Oh, yeah. The cash was

00:18:27.779 --> 00:18:30.380
gone. But on the report they showed to Wall Street,

00:18:30.579 --> 00:18:33.099
the profit looked massive because the costs had

00:18:33.099 --> 00:18:35.700
magically turned into assets. Precisely. They

00:18:35.700 --> 00:18:38.579
were capitalizing operating expenses. It inflated

00:18:38.579 --> 00:18:40.859
their EBITDA by billions of dollars and made

00:18:40.859 --> 00:18:43.079
a company that was losing money look like a cash

00:18:43.079 --> 00:18:45.240
machine. It's like me paying my electric bill

00:18:45.240 --> 00:18:47.380
but writing it down in my checkbook as a home

00:18:47.380 --> 00:18:49.700
improvement investment so I feel richer. That

00:18:49.700 --> 00:18:51.839
is a perfect analogy. That is exactly what it

00:18:51.839 --> 00:18:53.500
is. And they did it quarter after quarter after

00:18:53.500 --> 00:18:55.220
quarter. And that wasn't the only trick, was

00:18:55.220 --> 00:18:57.759
it? There was also this phantom revenue. This

00:18:57.759 --> 00:19:01.099
one is even dumber, to be honest. It's an accounting

00:19:01.099 --> 00:19:04.079
entry they called corporate unallocated revenue.

00:19:05.099 --> 00:19:07.039
Unallocated. That sounds suspicious right off

00:19:07.039 --> 00:19:09.460
the bat. It basically meant that if a regional

00:19:09.460 --> 00:19:12.319
office was short on its revenue target, corporate

00:19:12.319 --> 00:19:15.619
headquarters would just find some revenue and

00:19:15.619 --> 00:19:17.339
plug it into their numbers. They would just invent

00:19:17.339 --> 00:19:19.079
it. They would just make a journal entry. They'd

00:19:19.079 --> 00:19:23.680
just type it in. Revenue plus $100 million. With

00:19:23.680 --> 00:19:27.480
no customer, no invoice, no cash actually coming

00:19:27.480 --> 00:19:30.400
in. Nothing. Just a number in a spreadsheet to

00:19:30.400 --> 00:19:32.859
bridge the gap between reality and what Wall

00:19:32.859 --> 00:19:35.200
Street expected to see. The scale of this is

00:19:35.200 --> 00:19:37.000
just mind -boggling. We aren't talking about

00:19:37.000 --> 00:19:39.000
fudging a few thousand dollars here and there.

00:19:39.400 --> 00:19:41.759
In the end, the fraud totaled approximately $11

00:19:41.759 --> 00:19:47.619
billion. $11 billion of fake assets and fake

00:19:47.619 --> 00:19:49.599
revenue. It was a house of cards held together

00:19:49.599 --> 00:19:52.220
by Scott Sullivan's ability to bully the accountants

00:19:52.220 --> 00:19:54.579
into making these entries. And this brings us

00:19:54.579 --> 00:19:57.579
to the heroes of the story. Because usually in

00:19:57.579 --> 00:20:00.279
these massive frauds, the people inside are either

00:20:00.279 --> 00:20:03.259
complicit or they're too terrified to speak up.

00:20:03.579 --> 00:20:06.339
But there was a team in internal audit who decided

00:20:06.339 --> 00:20:08.339
they weren't going to play along. Venter Cynthia

00:20:08.339 --> 00:20:11.019
Cooper. The night detective. So who was Cynthia

00:20:11.019 --> 00:20:13.099
Cooper? She was the vice president of internal

00:20:13.099 --> 00:20:15.779
audit. Now, typically, internal audit is there

00:20:15.779 --> 00:20:18.720
to check if people are following procedure. You

00:20:18.720 --> 00:20:20.900
know, are the travel expenses signed off correctly?

00:20:21.119 --> 00:20:23.640
Is the inventory counted right? They aren't usually

00:20:23.640 --> 00:20:27.000
hunting for the CFO's secret crimes. Not at all.

00:20:27.180 --> 00:20:29.420
But she started noticing things. It started with

00:20:29.420 --> 00:20:32.500
a tip. Actually, a mid -level employee mentioned

00:20:32.500 --> 00:20:34.859
something about prepaid capacity being moved

00:20:34.859 --> 00:20:36.960
around in the books. It just didn't make sense.

00:20:37.240 --> 00:20:39.079
And when she asked the finance guys about it.

00:20:39.200 --> 00:20:43.420
They got weird. Hostile. Evasive. Scott Sullivan,

00:20:43.539 --> 00:20:45.819
the CFO, essentially told her to stay out of

00:20:45.819 --> 00:20:47.559
it. He said, this is complicated. Don't worry

00:20:47.559 --> 00:20:50.500
about it. Focus on your operational audits. Which,

00:20:50.539 --> 00:20:53.720
to a good auditor, is basically a giant flashing

00:20:53.720 --> 00:20:57.420
neon sign that says, look here. There is a dead

00:20:57.420 --> 00:21:00.940
body in this closet. Exactly. If he had just

00:21:00.940 --> 00:21:03.359
explained it calmly, she might have actually

00:21:03.359 --> 00:21:06.819
missed it. But his aggression triggered her instincts.

00:21:07.240 --> 00:21:10.519
So she decides to dig, but she has to do it carefully.

00:21:10.640 --> 00:21:12.500
She can't just run a report in the middle of

00:21:12.500 --> 00:21:14.619
the day where everyone can see. And this is the

00:21:14.619 --> 00:21:17.200
cinematic part of the story. Her team, specifically,

00:21:17.359 --> 00:21:20.319
a guy named Eugene Morse, who was a tech wizard,

00:21:20.539 --> 00:21:23.019
they started working at night. Paint the picture

00:21:23.019 --> 00:21:25.789
for us. Okay, so it's Clinton, Mississippi. The

00:21:25.789 --> 00:21:28.910
WorldCom headquarters is this huge empty building.

00:21:29.369 --> 00:21:32.349
It's midnight. They are in a small conference

00:21:32.349 --> 00:21:36.009
room or maybe just a cubicle farm. And Morse

00:21:36.009 --> 00:21:39.569
is querying the main accounting database. But

00:21:39.569 --> 00:21:42.289
the system is old. Very old. The files are massive.

00:21:42.309 --> 00:21:43.950
They're literally crashing the servers trying

00:21:43.950 --> 00:21:45.630
to pull this data. And they're trying to find

00:21:45.630 --> 00:21:47.690
these specific journal entries that are buried

00:21:47.690 --> 00:21:50.009
in millions and millions of transactions. And

00:21:50.009 --> 00:21:52.589
they are terrified. If the IT department sees

00:21:52.589 --> 00:21:55.150
the unusual network traffic. They might report

00:21:55.150 --> 00:21:57.650
it to Sullivan. If they get caught, they're fired

00:21:57.650 --> 00:21:59.569
instantly. And they're downloading data onto

00:21:59.569 --> 00:22:02.329
CD -ROMs. Remember those? Yeah, they're burning

00:22:02.329 --> 00:22:04.750
CDs to keep a backup copy off -site just in case

00:22:04.750 --> 00:22:06.950
the data accidentally disappears from the servers

00:22:06.950 --> 00:22:09.609
overnight. It's so high stakes. They're investigating

00:22:09.609 --> 00:22:11.869
their own bosses, the most powerful people in

00:22:11.869 --> 00:22:14.470
the company. And then they find it. They find

00:22:14.470 --> 00:22:17.779
a journal entry for $500 million. It's moved

00:22:17.779 --> 00:22:22.259
from line costs to PPE, property, plant and equipment.

00:22:22.599 --> 00:22:24.960
Smoking gun. But there's no invoice attached,

00:22:25.319 --> 00:22:29.160
no documentation, no support, just a manual entry

00:22:29.160 --> 00:22:31.180
made by the comptroller's office. And then they

00:22:31.180 --> 00:22:33.539
find another one and another one. And by June

00:22:33.539 --> 00:22:37.640
of 2002, they found billions. Cynthia Cooper

00:22:37.640 --> 00:22:40.299
realizes she is sitting on the biggest accounting

00:22:40.299 --> 00:22:43.910
fraud in American history. And she knows that

00:22:43.910 --> 00:22:46.089
revealing this will destroy the company. It will

00:22:46.089 --> 00:22:48.269
kill the stock. It will cost her friends their

00:22:48.269 --> 00:22:50.869
jobs. But she doesn't blink. She goes to the

00:22:50.869 --> 00:22:52.970
audit committee of the board of directors. She

00:22:52.970 --> 00:22:56.430
bypasses Sullivan. She bypasses Ebersole cronies.

00:22:56.509 --> 00:22:58.569
She presents the evidence. And the reaction.

00:22:58.809 --> 00:23:02.710
Shock. Denial at first. And then just this grim

00:23:02.710 --> 00:23:06.529
sense of inevitability. They called Scott Sullivan

00:23:06.529 --> 00:23:08.910
in. He tried to explain it away with this complex

00:23:08.910 --> 00:23:11.490
story about matching principles and future revenue.

00:23:11.839 --> 00:23:14.519
But the board knew you can't capitalize an electric

00:23:14.519 --> 00:23:17.240
bill. It's accounting 101. Right. So Sullivan

00:23:17.240 --> 00:23:21.759
is fired. And on June 25th, 2002, World Comp

00:23:21.759 --> 00:23:24.819
issues a press release. It basically says, oops,

00:23:25.039 --> 00:23:28.339
we found a slight error in our accounting to

00:23:28.339 --> 00:23:32.380
the tune of $3 .8 billion. The market just imploded.

00:23:32.380 --> 00:23:34.440
Trading in the stock was halted. And we have

00:23:34.440 --> 00:23:36.400
to mention the other shoe dropping here, Arthur

00:23:36.400 --> 00:23:39.059
Anderson. The external auditors, the people who

00:23:39.059 --> 00:23:41.799
are paid millions of dollars to verify that WorldCom's

00:23:41.799 --> 00:23:43.960
numbers were real and accurate. And they signed

00:23:43.960 --> 00:23:46.079
off on all of this. They did. Now, they claim

00:23:46.079 --> 00:23:48.619
they were led by Sullivan and his team, which

00:23:48.619 --> 00:23:51.339
is true to an extent. But they were also negligent.

00:23:51.339 --> 00:23:53.559
They missed some massive red. And the timing

00:23:53.559 --> 00:23:56.279
was just fatal for them. This news broke just

00:23:56.279 --> 00:23:58.579
days after Anderson was convicted for obstruction

00:23:58.579 --> 00:24:00.940
of justice in the Enron case. So Anderson was

00:24:00.940 --> 00:24:02.799
already on life support and WorldCom basically

00:24:02.799 --> 00:24:05.599
pulled the plug. Effectively, yes. Arthur Anderson

00:24:05.599 --> 00:24:08.660
collapsed. The big five accounting firms became

00:24:08.660 --> 00:24:13.079
the big four. So section six, the fall. It's

00:24:13.079 --> 00:24:16.400
July 2002. The cash is gone. The company's credit

00:24:16.400 --> 00:24:19.160
is frozen. There's no way out. On July 21st,

00:24:19.160 --> 00:24:22.759
WorldCom files for Chapter 11 bankruptcy. And

00:24:22.759 --> 00:24:25.119
the scale of this bankruptcy? It was the largest

00:24:25.119 --> 00:24:29.000
in U .S. history at the time, $107 billion in

00:24:29.000 --> 00:24:32.259
assets. It dwarfed Enron. It was just a leviathan

00:24:32.259 --> 00:24:34.579
going under. And the human cost is what really

00:24:34.579 --> 00:24:36.740
gets me. You know, we talk about Bernie Ebers

00:24:36.740 --> 00:24:38.880
and his yacht, but what about the people working

00:24:38.880 --> 00:24:42.359
in Hattiesburg or the engineers in Tulsa? 17

00:24:42.359 --> 00:24:45.019
,000 people lost their jobs. Just let that number

00:24:45.019 --> 00:24:48.460
sink in. 17 ,000 families. And many of them had

00:24:48.460 --> 00:24:51.559
their 401k retirement savings heavily, heavily

00:24:51.559 --> 00:24:53.829
invested. in WorldCom stock. Because the company

00:24:53.829 --> 00:24:56.349
encouraged it. Buy the stock. It's going to the

00:24:56.349 --> 00:24:58.849
moon. And then it went to pennies. People lost

00:24:58.849 --> 00:25:00.809
their entire life savings. They lost their health

00:25:00.809 --> 00:25:03.410
care. It was devastating. Meanwhile, the bondholders,

00:25:03.569 --> 00:25:06.009
the big banks, they got scraps. About 35 cents

00:25:06.009 --> 00:25:08.250
on the dollar eventually. But the shareholders,

00:25:08.470 --> 00:25:10.990
the regular people who bought the stock, wiped

00:25:10.990 --> 00:25:14.049
out. Total loss. Let's talk about justice. Did

00:25:14.049 --> 00:25:17.009
anyone go to jail for this? They did. The prosecutors

00:25:17.009 --> 00:25:18.769
from the Southern District in New York didn't

00:25:18.769 --> 00:25:21.660
mess around. Scott Sullivan pleaded guilty pretty

00:25:21.660 --> 00:25:24.220
quickly and cut a deal. He agreed to testify

00:25:24.220 --> 00:25:26.940
against Bernie Evers. And Bernie's defense was

00:25:26.940 --> 00:25:30.279
classic Bernie. It was the aw shucks, I'm just

00:25:30.279 --> 00:25:33.920
a P .E. coach defense. He claimed he didn't understand

00:25:33.920 --> 00:25:35.759
the accounting. He said, I leave the numbers

00:25:35.759 --> 00:25:38.460
to Scott. I'm just a visionary. And did the jury

00:25:38.460 --> 00:25:41.630
buy it? Not for a second. It's pretty hard to

00:25:41.630 --> 00:25:43.829
believe that a CEO who checks the price of coffee

00:25:43.829 --> 00:25:47.150
filters doesn't ask any questions when $4 billion

00:25:47.150 --> 00:25:49.509
in expenses suddenly disappear from the income

00:25:49.509 --> 00:25:52.069
statement. So the jury convicted him? On all

00:25:52.069 --> 00:25:56.190
counts. Fraud, conspiracy, filing false documents

00:25:56.190 --> 00:25:59.250
with the SEC. And the sentence? 25 years. That

00:25:59.250 --> 00:26:01.809
is a life sentence for a man of his age. It was

00:26:01.809 --> 00:26:04.009
meant to be a deterrent. It was the era of the

00:26:04.009 --> 00:26:07.009
perp walk. The judge effectively said, You broke

00:26:07.009 --> 00:26:09.750
the system. You pay the price. Ebers went to

00:26:09.750 --> 00:26:14.869
prison in 2006. And he served about 13 years.

00:26:15.049 --> 00:26:18.690
13 years, yeah. He got sick, was granted a compassionate

00:26:18.690 --> 00:26:21.890
release in late 2019, and died a few months later.

00:26:22.089 --> 00:26:24.670
A pretty tragic end to a tragic arc. And the

00:26:24.670 --> 00:26:27.390
other executives, Sullivan, David Myers, Buddy

00:26:27.390 --> 00:26:30.430
Yates, they all did time, too. Even the mid -level

00:26:30.430 --> 00:26:33.089
managers who physically made the fraudulent entries,

00:26:33.269 --> 00:26:36.470
like Betty Vinson and Troy Norman, they got probation

00:26:36.470 --> 00:26:38.769
or short sentences. That's the part that always

00:26:38.769 --> 00:26:41.130
haunts me. Betty Vinson, she was just a mid -level

00:26:41.130 --> 00:26:43.009
accountant. She knew it was wrong. She actually

00:26:43.009 --> 00:26:45.109
tried to resign. And Sullivan talked her into

00:26:45.109 --> 00:26:47.569
staying. He said, just do it this one time to

00:26:47.569 --> 00:26:49.089
get us through the quarter. We'll fix it next

00:26:49.089 --> 00:26:51.329
quarter. But you never fix it. You never fix

00:26:51.329 --> 00:26:53.710
it. It's the slippery slope. You do it once,

00:26:53.809 --> 00:26:55.670
you're trapped. Then you have to do it again

00:26:55.670 --> 00:26:58.170
just to cover up the first lie. It's a lesson

00:26:58.170 --> 00:27:00.509
in why you have to say no the very first time.

00:27:00.849 --> 00:27:04.450
So the people are gone, but the company, I mean,

00:27:04.470 --> 00:27:06.390
the wires were still in the ground. The fiber

00:27:06.390 --> 00:27:08.730
optic cables were still there. You can't just

00:27:08.730 --> 00:27:11.109
liquidate the Internet. That's right. The network

00:27:11.109 --> 00:27:14.109
was critical national infrastructure. So the

00:27:14.109 --> 00:27:15.690
company went through a massive restructuring

00:27:15.690 --> 00:27:17.890
and bankruptcy. They shed all the debt. They

00:27:17.890 --> 00:27:21.130
fired the trucks and they emerged in 2003. And

00:27:21.130 --> 00:27:23.670
they needed a new name. Or rather, an old one.

00:27:23.869 --> 00:27:26.410
They went back to MCI. Which makes sense. Worldcom

00:27:26.410 --> 00:27:29.670
is a dirty word. MCI still had some brand equity

00:27:29.670 --> 00:27:31.970
left. They moved the headquarters from Mississippi

00:27:31.970 --> 00:27:35.069
to Virginia. They brought in a new CEO, Michael

00:27:35.069 --> 00:27:37.730
Capellas. And there was this famous email from

00:27:37.730 --> 00:27:39.930
a new executive that circulated. What did it

00:27:39.930 --> 00:27:42.609
say? It said, my company was not founded in a

00:27:42.609 --> 00:27:47.630
motel coffee shop. Ouch! Shots fired at Hattiesburg.

00:27:47.829 --> 00:27:50.329
It was a total, complete rejection of the Ebbers

00:27:50.329 --> 00:27:52.910
legacy. They wanted to be seen as the grown -ups

00:27:52.910 --> 00:27:54.990
in the room. They brought in Richard Breeden,

00:27:55.109 --> 00:27:57.769
a former SEC chair, to write a report called

00:27:57.769 --> 00:28:00.650
Restoring Trust. They implemented the strictest

00:28:00.650 --> 00:28:02.450
corporate governance rules on the planet. They

00:28:02.450 --> 00:28:04.670
tried to become the Boy Scouts of telecom. They

00:28:04.670 --> 00:28:06.589
had to be. They were on probation with the entire

00:28:06.589 --> 00:28:09.269
world. Although there was that weird hiccup in

00:28:09.269 --> 00:28:12.430
2003 regarding the Iraq War. Yeah, that was strange.

00:28:12.730 --> 00:28:15.880
The Department of Defense. gave the new MCI a

00:28:15.880 --> 00:28:20.079
$35 million no -bid contract to build a cell

00:28:20.079 --> 00:28:22.380
phone network in Baghdad. Which is weird because

00:28:22.380 --> 00:28:25.119
MCI wasn't really a wireless company. Right,

00:28:25.180 --> 00:28:27.160
and they had just emerged from the biggest fraud

00:28:27.160 --> 00:28:30.460
in history. It raised a lot of eyebrows. Critics

00:28:30.460 --> 00:28:32.700
were saying, really, there's no one else you

00:28:32.700 --> 00:28:34.880
could possibly hire for this. But, you know,

00:28:34.900 --> 00:28:37.279
the government needed connectivity fast, and

00:28:37.279 --> 00:28:40.170
MCI had the connections. Pun intended. But in

00:28:40.170 --> 00:28:42.650
the end, MCI couldn't survive on its own. The

00:28:42.650 --> 00:28:44.970
industry was still consolidating. The Pac -Man

00:28:44.970 --> 00:28:47.390
game was over for them, but they became a dot

00:28:47.390 --> 00:28:51.289
for someone else to eat. In 2006, Verizon stepped

00:28:51.289 --> 00:28:53.869
in. The other giant. Verizon bought MCI. They

00:28:53.869 --> 00:28:56.210
integrated it into their Verizon business division.

00:28:56.390 --> 00:28:58.769
And that was pretty much it. The name MCI faded

00:28:58.769 --> 00:29:01.750
away. The name WorldCom was erased. The assets,

00:29:01.990 --> 00:29:04.349
the fiber, the UNET backbone, they all became

00:29:04.349 --> 00:29:06.269
part of the Verizon network that we use today.

00:29:06.619 --> 00:29:09.099
So if you are a Verizon Enterprise customer today,

00:29:09.160 --> 00:29:11.740
you might be sending data over cables that Bernie

00:29:11.740 --> 00:29:14.380
Ebbers bought back in 1996. Almost certainly.

00:29:14.500 --> 00:29:17.140
The physical legacy remains, even if the corporate

00:29:17.140 --> 00:29:19.680
entity is long dead. So let's wrap this up. We've

00:29:19.680 --> 00:29:22.180
gone from the coffee shop to the $11 billion

00:29:22.180 --> 00:29:25.440
lie to the prison cell. When you step back and

00:29:25.440 --> 00:29:27.819
look at the whole WorldCom story, what is the

00:29:27.819 --> 00:29:30.440
big takeaway for you? For me, it's about the

00:29:30.440 --> 00:29:33.279
danger of complex systems that nobody truly understands.

00:29:33.900 --> 00:29:37.220
WorldCom became too big to manage. They had 60

00:29:37.220 --> 00:29:39.500
disparate accounting systems, no integration,

00:29:39.819 --> 00:29:42.420
and a corporate culture that actively discouraged

00:29:42.420 --> 00:29:46.039
questions. That chaos provided the cover for

00:29:46.039 --> 00:29:48.720
the fraud. It created the shadows where the crime

00:29:48.720 --> 00:29:50.980
could happen. Exactly. If they had been a well

00:29:50.980 --> 00:29:53.579
-integrated, transparent machine, Scott Sullivan

00:29:53.579 --> 00:29:55.680
couldn't have hidden $11 billion. It would have

00:29:55.680 --> 00:29:58.099
been impossible. And it's also about the pressure

00:29:58.099 --> 00:30:00.180
of what some people call quarterly capitalism.

00:30:00.460 --> 00:30:03.430
Absolutely. The need to hit the number. Every

00:30:03.430 --> 00:30:06.829
90 days. The market punishes honesty if the truth

00:30:06.829 --> 00:30:09.650
is we didn't grow this quarter. WorldCom chose

00:30:09.650 --> 00:30:12.170
to lie rather than face the market's wrath. And

00:30:12.170 --> 00:30:14.289
finally, it's a testament to the night detective.

00:30:14.670 --> 00:30:17.329
Cynthia Cooper. It really is. She proves that

00:30:17.329 --> 00:30:19.730
all these systems of control, all the rules and

00:30:19.730 --> 00:30:23.150
regulations, they rely on individuals of integrity.

00:30:23.329 --> 00:30:25.490
Again, all the rules in the world, but eventually

00:30:25.490 --> 00:30:28.809
it comes down to one person sitting in a dark

00:30:28.809 --> 00:30:31.299
room deciding to do the right thing. When it

00:30:31.299 --> 00:30:33.900
would be so much easier to just go home and forget

00:30:33.900 --> 00:30:36.319
about it. That's a powerful thought. It puts

00:30:36.319 --> 00:30:39.740
the responsibility on all of us, really. If you

00:30:39.740 --> 00:30:43.059
saw the numbers didn't add up, would you be the

00:30:43.059 --> 00:30:46.099
one to burn the CD? That's the question. Something

00:30:46.099 --> 00:30:48.039
for our listeners to think about next time they're

00:30:48.039 --> 00:30:50.559
reviewing an expense report. Thank you for joining

00:30:50.559 --> 00:30:53.180
us on this deep dive into the wild world of WorldCom.

00:30:53.440 --> 00:30:55.019
Thanks for having me. We'll see you next time.
