WEBVTT 00:00:00.000 --> 00:00:01.840 All right, so picture this. It's a Saturday afternoon. 00:00:02.160 --> 00:00:04.179 You decide, OK, I'm going to get some culture. 00:00:04.240 --> 00:00:07.280 Right. You walk into a museum and it's like a 00:00:07.280 --> 00:00:09.539 switch flips. Your posture changes. Oh, yeah. 00:00:09.619 --> 00:00:12.140 The hands go behind the back. Museum stand. Exactly. 00:00:12.140 --> 00:00:14.820 Your voice drops to this, you know, library whisper. 00:00:15.359 --> 00:00:19.019 And everywhere, just everywhere is that one sign. 00:00:19.199 --> 00:00:22.890 Do not touch. In big, angry letters. It's so 00:00:22.890 --> 00:00:26.629 passive. But today, we are diving into a place 00:00:26.629 --> 00:00:29.809 that basically takes that rulebook and, I don't 00:00:29.809 --> 00:00:32.170 know, shreds it. And probably uses the confetti 00:00:32.170 --> 00:00:33.950 for an experiment, yeah. We are talking about 00:00:33.950 --> 00:00:36.670 a place where the name itself is a command to 00:00:36.670 --> 00:00:39.450 do the exact opposite of standing still and being 00:00:39.450 --> 00:00:42.740 quiet. We're looking at Explora. In Albuquerque, 00:00:42.759 --> 00:00:44.939 New Mexico. And before we get into the nuts and 00:00:44.939 --> 00:00:47.060 bolts of it all, and I mean that literally we 00:00:47.060 --> 00:00:49.820 have to talk about that name, Explora. Because 00:00:49.820 --> 00:00:52.000 the source material makes a really specific point 00:00:52.000 --> 00:00:53.780 about it. It does, and this is kind of the key 00:00:53.780 --> 00:00:56.520 to the whole place. Explora isn't just a catchy 00:00:56.520 --> 00:01:00.159 name. It's not a noun. Okay. It is the imperative 00:01:00.159 --> 00:01:05.180 form of the Spanish verb, explorer. It literally 00:01:05.180 --> 00:01:08.670 translates to explore. Oh, I love that. So it's 00:01:08.670 --> 00:01:11.150 not the Museum of Exploration. It's an instruction. 00:01:11.170 --> 00:01:13.930 It's a command. It's shouting at you, hey, you, 00:01:14.170 --> 00:01:17.290 go explore this thing right now. Exactly. It 00:01:17.290 --> 00:01:20.150 sets the terms of engagement the second you hear 00:01:20.150 --> 00:01:23.170 the name. A noun is scatic, right? A verb is 00:01:23.170 --> 00:01:25.969 active. And that grammatical choice, it actually 00:01:25.969 --> 00:01:28.510 dictates their whole philosophy. Their mission 00:01:28.510 --> 00:01:31.280 isn't just to display science. Right. It's to, 00:01:31.480 --> 00:01:34.040 and I'm quoting here, create opportunities for 00:01:34.040 --> 00:01:36.840 inspirational discovery and the joy of lifelong 00:01:36.840 --> 00:01:39.760 learning. Inspirational discovery is, I mean, 00:01:39.760 --> 00:01:41.500 that's a great phrase for a brochure, but let's 00:01:41.500 --> 00:01:43.439 be honest, every museum says that. Of course. 00:01:43.500 --> 00:01:46.640 What makes this place different from, say, a 00:01:46.640 --> 00:01:49.000 natural history museum that has a really, really 00:01:49.000 --> 00:01:51.540 cool dinosaur skeleton? And that's the perfect 00:01:51.540 --> 00:01:54.219 question. The difference is the pedagogy, the 00:01:54.219 --> 00:01:57.379 teaching method. Okay. Most museums use what's 00:01:57.379 --> 00:01:59.700 called didactic learning. I tell you a fact. 00:01:59.739 --> 00:02:01.840 You read the fact on a plaque, you now know the 00:02:01.840 --> 00:02:05.519 fact. Explore is all about inquiry -based learning. 00:02:05.819 --> 00:02:08.219 Okay, unpack that for me. Because inquiry -based 00:02:08.219 --> 00:02:10.460 sounds like I have to do all the work. You do, 00:02:10.639 --> 00:02:13.759 and that's the whole point. Look, in a traditional 00:02:13.759 --> 00:02:16.539 museum, you'd walk up to a steam engine, read 00:02:16.539 --> 00:02:18.539 a little card that explains how pressure creates 00:02:18.539 --> 00:02:21.280 motion, and maybe you push a button. Right, and 00:02:21.280 --> 00:02:23.180 a wheel turns. I'm just confirming what the plaque 00:02:23.180 --> 00:02:24.939 told me. You're fact -checking the curator. Yeah. 00:02:26.030 --> 00:02:28.430 Exactly. At Explorer, you walk up to a station 00:02:28.430 --> 00:02:31.449 with, like, a bunch of valves and pressure gauges 00:02:31.449 --> 00:02:33.930 and a piston. And there are no instructions. 00:02:34.349 --> 00:02:35.949 So you have to figure it out. You have to fiddle 00:02:35.949 --> 00:02:37.810 with the variables yourself to figure out how 00:02:37.810 --> 00:02:40.030 to make the wheel turn. You're not consuming 00:02:40.030 --> 00:02:42.610 the answer. You are generating it. Which I got 00:02:42.610 --> 00:02:44.930 to say, it sounds kind of inefficient. If I want 00:02:44.930 --> 00:02:47.129 to know how a steam engine works, why not just 00:02:47.129 --> 00:02:50.310 tell me? Because of how our brains work. There's 00:02:50.310 --> 00:02:51.990 this thing in psychology called the generation 00:02:51.990 --> 00:02:55.219 effect. Okay. Basically, you remember information 00:02:55.219 --> 00:02:57.680 way better if you generate it yourself rather 00:02:57.680 --> 00:03:00.039 than just reading it. When you struggle with 00:03:00.039 --> 00:03:01.620 those vowels and you finally get that piston 00:03:01.620 --> 00:03:04.599 to move, your brain files that away as a victory. 00:03:04.919 --> 00:03:07.819 Ah, so it's the difference between reading a 00:03:07.819 --> 00:03:10.460 recipe and actually baking the cake and having 00:03:10.460 --> 00:03:13.000 it fall flat three times. And then finally getting 00:03:13.000 --> 00:03:17.460 it right on the fourth try. You never, ever forget 00:03:17.460 --> 00:03:20.400 how to bake that cake. You forget the recipe 00:03:20.400 --> 00:03:22.460 you read five minutes ago. That's a fair point. 00:03:23.069 --> 00:03:26.409 All right, so the physical space itself. The 00:03:26.409 --> 00:03:28.469 current location is near Old Town Albuquerque. 00:03:28.590 --> 00:03:31.810 It's huge, 20 ,000 square feet. Yeah, and it's 00:03:31.810 --> 00:03:33.949 got that really distinct, colorful dome you can 00:03:33.949 --> 00:03:35.990 see from the street. And inside, they're doing 00:03:35.990 --> 00:03:39.050 something else that's a little different. They 00:03:39.050 --> 00:03:40.710 don't separate the subjects. No, they don't. 00:03:40.729 --> 00:03:42.689 It's all blended together. Which I notice. Usually 00:03:42.689 --> 00:03:44.750 you have the art museum over here, and the science 00:03:44.750 --> 00:03:47.389 center is like way over there. Right. They treat 00:03:47.389 --> 00:03:50.840 art, math, and science as... Well, as different 00:03:50.840 --> 00:03:53.780 languages for talking about the same world. Think 00:03:53.780 --> 00:03:55.500 about it. If you're building something with blocks, 00:03:55.659 --> 00:03:59.360 is that engineering? Is it math? Or is it sculpture? 00:03:59.780 --> 00:04:02.560 The answer is yes. Yeah. It's all of them. The 00:04:02.560 --> 00:04:04.659 real world doesn't have these neat little subject 00:04:04.659 --> 00:04:06.379 dividers. Okay. I want to get to the exhibits 00:04:06.379 --> 00:04:08.560 because I saw a note about a high wire bike that 00:04:08.560 --> 00:04:11.419 we have to discuss. But first, the history. The 00:04:11.419 --> 00:04:13.990 history is wild. Yeah, the origin story reads 00:04:13.990 --> 00:04:17.430 like a corporate drama. It is a miracle this 00:04:17.430 --> 00:04:19.790 place even exists. It really is. You have to 00:04:19.790 --> 00:04:22.509 picture Albuquerque back in 1983. There were 00:04:22.509 --> 00:04:25.449 two totally separate groups of people who both 00:04:25.449 --> 00:04:27.470 wanted to start a museum, but they didn't even 00:04:27.470 --> 00:04:30.069 know about each other. So in one corner, you 00:04:30.069 --> 00:04:32.329 have the Children's Exploratorium group. I'm 00:04:32.329 --> 00:04:35.730 picturing finger paints and, you know, soft blocks. 00:04:35.870 --> 00:04:37.670 Probably. Yeah. And in the other corner, you 00:04:37.670 --> 00:04:40.930 have the New Mexico Academy of Science. So, you 00:04:40.930 --> 00:04:43.129 know, the serious academics, toddlers versus 00:04:43.129 --> 00:04:46.550 tenured professors, pretty much. And for years 00:04:46.550 --> 00:04:48.430 they were just operating on these parallel tracks. 00:04:49.250 --> 00:04:53.189 Then around 85, they finally connect. And just 00:04:53.189 --> 00:04:55.170 as they're starting to talk, a new challenger 00:04:55.170 --> 00:04:57.990 appears. A third player enters the game, a group 00:04:57.990 --> 00:05:00.310 called Health Quest. OK, so now you have three 00:05:00.310 --> 00:05:02.930 different nonprofits all trying to build a big 00:05:02.930 --> 00:05:05.389 interactive museum in the same city, all going 00:05:05.389 --> 00:05:07.509 after the same money. Yeah, that's a recipe for 00:05:07.509 --> 00:05:10.480 disaster. Usually you see a big fight, nobody 00:05:10.480 --> 00:05:12.579 gets enough funding, and nothing gets built. 00:05:12.720 --> 00:05:16.199 Or you get three tiny, terrible storefront museums 00:05:16.199 --> 00:05:20.480 that close in a year. Exactly. But this is where 00:05:20.480 --> 00:05:22.060 they did something really smart. Instead of a 00:05:22.060 --> 00:05:25.560 turf war, they formed a consortium. They realized 00:05:25.560 --> 00:05:28.560 if we go to the city separately, we're all just 00:05:28.560 --> 00:05:33.370 noise. But if we band together and pitch one 00:05:33.370 --> 00:05:35.889 big quality of life project for the whole community. 00:05:36.149 --> 00:05:37.990 Then they have a shot. That's brilliant. They 00:05:37.990 --> 00:05:39.930 stopped selling science or health and started 00:05:39.930 --> 00:05:42.310 selling civic improvement. Precisely. And it 00:05:42.310 --> 00:05:45.189 worked. They got the city to approve a tax project. 00:05:45.370 --> 00:05:48.250 But, and this is a big but, getting the money 00:05:48.250 --> 00:05:50.990 on paper is not the same as having a building. 00:05:51.310 --> 00:05:53.769 And so being what I'm calling the nomadic years, 00:05:53.850 --> 00:05:55.910 this is my favorite part, for like a decade. 00:05:56.399 --> 00:05:58.139 This place was basically homeless. They were 00:05:58.139 --> 00:05:59.720 wandering in the desert, yes. So follow this 00:05:59.720 --> 00:06:03.660 timeline. In 93, they open in a downtown Galleria. 00:06:04.100 --> 00:06:08.160 Okay, respectable. But then they move to the 00:06:08.160 --> 00:06:11.379 Sheraton Old Town. A hotel. A hotel. Can you 00:06:11.379 --> 00:06:13.819 imagine trying to run a physics demo next to 00:06:13.819 --> 00:06:15.899 a wedding reception? I mean, it sounds crazy, 00:06:15.899 --> 00:06:17.660 but think about the resilience that it takes. 00:06:17.720 --> 00:06:19.680 Most organizations would have just quit. True, 00:06:19.779 --> 00:06:21.759 but then it gets even better. They leave the 00:06:21.759 --> 00:06:24.839 hotel for a mall. They're a mall museum. Which 00:06:24.839 --> 00:06:27.100 is actually a fascinating place to be. How so? 00:06:27.480 --> 00:06:29.779 Well, when you're in a dedicated building, your 00:06:29.779 --> 00:06:32.759 visitors made a choice to be there. In a mall, 00:06:32.959 --> 00:06:35.959 you are competing with the pretzel stand and 00:06:35.959 --> 00:06:39.040 the movie theater. So your exhibits have to be 00:06:39.040 --> 00:06:42.230 good, like really, really good. Instantly engaging. 00:06:42.310 --> 00:06:44.810 It's like natural selection for exhibits. The 00:06:44.810 --> 00:06:47.430 boring ones die fast. So that whole decade was 00:06:47.430 --> 00:06:50.490 basically their R &D phase. Absolutely. So by 00:06:50.490 --> 00:06:52.850 the time they officially merged with the Albuquerque 00:06:52.850 --> 00:06:56.170 Children's Museum in 1995, they had already battle 00:06:56.170 --> 00:06:58.730 -tested their entire philosophy on thousands 00:06:58.730 --> 00:07:01.269 of unsuspecting shoppers. So when they finally 00:07:01.269 --> 00:07:04.009 opened that permanent building in 2003, they 00:07:04.009 --> 00:07:05.850 weren't just guessing what would work. They had 00:07:05.850 --> 00:07:08.339 10 years of data. They knew hands -on was the 00:07:08.339 --> 00:07:10.120 only way to go. Okay, let's talk about those 00:07:10.120 --> 00:07:12.279 hands -on things. Because some of these exhibits, 00:07:12.500 --> 00:07:14.899 they sound intense. We have to start with the 00:07:14.899 --> 00:07:17.579 high wire bike. Ah, the signature piece. Describe 00:07:17.579 --> 00:07:20.240 this for me. Because bike on a wire sounds like 00:07:20.240 --> 00:07:22.420 something from the circus right before tragedy. 00:07:22.899 --> 00:07:26.300 It is exactly what it sounds like. It's a bicycle 00:07:26.300 --> 00:07:29.259 on a steel cable suspended about two stories 00:07:29.259 --> 00:07:31.839 up in the air. You climb up. get strapped in, 00:07:31.899 --> 00:07:34.540 and you just pedal across the open atrium. And 00:07:34.540 --> 00:07:36.540 your brain is just screaming, this is a terrible 00:07:36.540 --> 00:07:38.839 idea. Your survival instincts are going crazy, 00:07:38.899 --> 00:07:42.399 yes. But it's a perfect lesson in physics, specifically 00:07:42.399 --> 00:07:45.160 center of gravity. Okay, explain it. Why don't 00:07:45.160 --> 00:07:47.220 you just tip over and fall? Because there's this 00:07:47.220 --> 00:07:49.980 huge heavy counterweight hanging from a rigid 00:07:49.980 --> 00:07:53.839 pole directly beneath the bike. It's so heavy 00:07:53.839 --> 00:07:56.759 that the combined center of mass for you, the 00:07:56.759 --> 00:07:59.759 bike, and the weight is actually below the wire 00:07:59.759 --> 00:08:01.560 you're riding on. So to tip over, you'd have 00:08:01.560 --> 00:08:03.800 to physically lift that giant weight up against 00:08:03.800 --> 00:08:06.259 gravity. Which you can't do. Physics literally 00:08:06.259 --> 00:08:09.439 locks you onto that wire. You're more stable 00:08:09.439 --> 00:08:11.120 up there than you are on a normal bike on the 00:08:11.120 --> 00:08:13.240 street. But it doesn't feel that way. Not at 00:08:13.240 --> 00:08:16.439 all. And that disconnect. the feeling of I should 00:08:16.439 --> 00:08:19.740 be scared, but I'm actually safe, that creates 00:08:19.740 --> 00:08:23.639 this visceral memory. You never forget what center 00:08:23.639 --> 00:08:25.879 of mass means after that. It's that generation 00:08:25.879 --> 00:08:27.759 effect again. You're generating the adrenaline 00:08:27.759 --> 00:08:30.079 so you remember the lesson. Exactly. It turns 00:08:30.079 --> 00:08:33.299 an abstract concept into an emotion. Okay. Then 00:08:33.299 --> 00:08:35.259 there's the laminar flow fountain. This seems 00:08:35.259 --> 00:08:37.259 like the polar opposite of the bike. It is. The 00:08:37.259 --> 00:08:39.700 bike is chaos and fear. This is pure, beautiful 00:08:39.700 --> 00:08:42.460 order. So what is it? So think about your kitchen 00:08:42.460 --> 00:08:45.750 faucet. When you turn it on, the water's all 00:08:45.750 --> 00:08:49.149 bubbly and white, right? That's turbulent flow. 00:08:49.210 --> 00:08:51.590 Total chaos. Water molecules are crashing into 00:08:51.590 --> 00:08:53.809 each other. But if you can get all the layers 00:08:53.809 --> 00:08:56.110 of water to move perfectly in parallel at the 00:08:56.110 --> 00:08:59.629 same speed, you get laminar flow. And at Explora, 00:08:59.769 --> 00:09:02.870 the water looks fake, like a solid glass rod 00:09:02.870 --> 00:09:05.789 just hanging in the air. It looks frozen. Until 00:09:05.789 --> 00:09:07.710 you touch it, and that's the key. You stick your 00:09:07.710 --> 00:09:09.970 hand in the stream, you create turbulence, and 00:09:09.970 --> 00:09:12.230 you see the glass just shatter into a normal 00:09:12.230 --> 00:09:14.669 spray of water. Then you pull your hand out, 00:09:14.750 --> 00:09:17.610 and poof! It instantly reforms into that perfect 00:09:17.610 --> 00:09:20.669 glassy arc. It's mesmerizing. I also have to 00:09:20.669 --> 00:09:24.350 ask about the experiment bar. Ah, yes. This is 00:09:24.350 --> 00:09:26.850 just a stroke of genius, socially. It sounds 00:09:26.850 --> 00:09:29.710 like a sushi bar, but for science. That is the 00:09:29.710 --> 00:09:32.600 perfect description. You sit at a counter. You're 00:09:32.600 --> 00:09:35.059 handed a menu. And instead of ordering a drink, 00:09:35.220 --> 00:09:38.220 you order an experiment. I'll have the circuit 00:09:38.220 --> 00:09:40.259 board challenge, please. And someone brings it 00:09:40.259 --> 00:09:42.620 to you? Yep. An educator acts as the bartender. 00:09:42.700 --> 00:09:45.019 They bring you a tray with all the parts. But 00:09:45.019 --> 00:09:47.620 why? Why the theatrics? Why not just put the 00:09:47.620 --> 00:09:50.100 experiments on a table? Because it changes the 00:09:50.100 --> 00:09:52.080 whole dynamic. If stuff is just sitting out, 00:09:52.179 --> 00:09:56.370 people, especially kids, they run up. grab something 00:09:56.370 --> 00:09:59.549 drop it and run off right it's chaotic by making 00:09:59.549 --> 00:10:02.809 it a bar with a menu it signals that this is 00:10:02.809 --> 00:10:05.149 an experience to be savored it slows you down 00:10:05.149 --> 00:10:08.250 it makes you focus it dignifies the science treats 00:10:08.250 --> 00:10:10.610 it like a craft cocktail or something exactly 00:10:10.610 --> 00:10:14.289 so clearly the locals in albuquerque love this 00:10:14.289 --> 00:10:18.230 place i saw the best of burke awards and the 00:10:18.230 --> 00:10:20.549 quote they used was great it said explore it 00:10:20.549 --> 00:10:23.470 gets grown -ups excited too We all want an excuse 00:10:23.470 --> 00:10:26.429 to ride the high wire bike. We do. But beyond 00:10:26.429 --> 00:10:28.570 the local love, Explora has gotten some serious 00:10:28.570 --> 00:10:31.450 national attention. They're a model for the entire 00:10:31.450 --> 00:10:34.049 industry. Yeah, I saw they're big in the Association 00:10:34.049 --> 00:10:37.250 of Science Technology Centers. But the award 00:10:37.250 --> 00:10:39.929 that really jumped out at me was for a program 00:10:39.929 --> 00:10:43.029 called Portal to the Public. Pop. Yeah, Portal 00:10:43.029 --> 00:10:44.970 to the Public is probably their most important 00:10:44.970 --> 00:10:47.549 contribution to the wider scientific community. 00:10:47.750 --> 00:10:49.389 What's the problem it's trying to solve? It's 00:10:49.389 --> 00:10:52.179 solving the curse of knowledge. Yeah. See, Albuquerque 00:10:52.179 --> 00:10:54.299 has a ton of high -level scientists. You've got 00:10:54.299 --> 00:10:58.299 Sandia, National Labs, Los Alamos. These are 00:10:58.299 --> 00:11:01.179 literal rocket scientists. Very smart people. 00:11:01.240 --> 00:11:04.019 Incredibly smart. But if you put a quantum physicist 00:11:04.019 --> 00:11:06.600 in front of a group of eight -year -olds, it 00:11:06.600 --> 00:11:08.940 can be a disaster. Haha, I can imagine. They 00:11:08.940 --> 00:11:11.220 use jargon. The kids get bored. Everyone feels 00:11:11.220 --> 00:11:13.500 frustrated. There's a huge communication gap. 00:11:13.740 --> 00:11:16.740 So POP is like a translation service for scientists. 00:11:17.159 --> 00:11:19.600 It's more like empathy training. Explora brings 00:11:19.600 --> 00:11:22.419 these scientists in for workshops. They teach 00:11:22.419 --> 00:11:24.740 them how to ditch the jargon, how to think like 00:11:24.740 --> 00:11:27.279 a non -expert. They help them develop a simple, 00:11:27.419 --> 00:11:30.220 hands -on activity that explains what they actually 00:11:30.220 --> 00:11:32.840 do. So they basically turn the scientists into 00:11:32.840 --> 00:11:35.159 an interactive exhibit. In the best way, yes. 00:11:35.700 --> 00:11:38.279 Then they put them out on the museum floor. So 00:11:38.279 --> 00:11:41.639 you, as a visitor, get to meet a real, living 00:11:41.639 --> 00:11:45.200 scientist and learn what they do. And the scientist 00:11:45.200 --> 00:11:47.220 learns how to actually talk about their life's 00:11:47.220 --> 00:11:49.769 work. That feels so important. Science that just 00:11:49.769 --> 00:11:51.649 stays in the lab doesn't really help anyone. 00:11:51.870 --> 00:11:54.590 It democratizes the knowledge. And that commitment 00:11:54.590 --> 00:11:58.090 to the community is what led them to, well, the 00:11:58.090 --> 00:12:01.509 ultimate recognition. The White House. The National 00:12:01.509 --> 00:12:03.769 Medal for Museum and Library Service. That's 00:12:03.769 --> 00:12:06.389 the one. It's the highest honor a museum or library 00:12:06.389 --> 00:12:08.909 can receive in the U .S. And Explorer won it 00:12:08.909 --> 00:12:12.529 in 2010. They did. And the IMLS. the group that 00:12:12.529 --> 00:12:15.090 gives the award, they give it for community impact. 00:12:15.389 --> 00:12:17.070 They're not looking for who has the most famous 00:12:17.070 --> 00:12:19.250 painting. They're looking for who is actively 00:12:19.250 --> 00:12:22.049 making their community a better place. There's 00:12:22.049 --> 00:12:24.450 this great image of the executive director, Patrick 00:12:24.450 --> 00:12:27.029 Lopez, getting the award. It's just such a powerful 00:12:27.029 --> 00:12:29.149 story arc. You think about it. They start as 00:12:29.149 --> 00:12:31.570 three separate bickering groups. They spend a 00:12:31.570 --> 00:12:34.450 decade wandering through hotels and malls. And 00:12:34.450 --> 00:12:36.330 they end up at the White House. It completely 00:12:36.330 --> 00:12:39.519 validates that whole struggle. It proves that 00:12:39.519 --> 00:12:42.019 if you trust your visitors, if you treat them 00:12:42.019 --> 00:12:45.240 like active explorers, you build something truly 00:12:45.240 --> 00:12:47.639 special. So let's bring this home. What's the 00:12:47.639 --> 00:12:50.419 takeaway for us? Most of us are not trying to 00:12:50.419 --> 00:12:53.080 start a museum in the desert. I think the big 00:12:53.080 --> 00:12:56.340 takeaway is about the value of, let's call it 00:12:56.340 --> 00:12:58.080 constructive friction. Constructive friction. 00:12:58.139 --> 00:13:00.779 Yeah. We spend so much of our lives trying to 00:13:00.779 --> 00:13:03.139 remove friction, right? We want the easy answer. 00:13:03.240 --> 00:13:06.279 We want the laminar flow. But Explore proves 00:13:06.279 --> 00:13:10.659 that... Real learning, real growth only happens 00:13:10.659 --> 00:13:12.159 when you introduce a little bit of friction. 00:13:12.299 --> 00:13:14.159 The struggle with the valves on the steam engine. 00:13:14.259 --> 00:13:16.379 Exactly. Or the struggle of merging three different 00:13:16.379 --> 00:13:19.139 groups. Or the friction of trying to explain 00:13:19.139 --> 00:13:22.019 nuclear physics to a 10 -year -old. That's where 00:13:22.019 --> 00:13:24.179 the good stuff happens. So if you're facing a 00:13:24.179 --> 00:13:27.320 problem right now at work or whatever, and you're 00:13:27.320 --> 00:13:28.940 frustrated that you can't find the instruction 00:13:28.940 --> 00:13:31.389 manual. You should realize that the lack of an 00:13:31.389 --> 00:13:33.269 instruction manual is the whole point. You're 00:13:33.269 --> 00:13:35.509 in the inquiry phase. You have to get your hands 00:13:35.509 --> 00:13:37.250 on it and just start messing with the variables 00:13:37.250 --> 00:13:39.909 until the wheel starts to spin. Stop looking 00:13:39.909 --> 00:13:42.330 for the plaque on the wall. And start building 00:13:42.330 --> 00:13:44.950 the pressure yourself. Be the verb, not the noun. 00:13:45.250 --> 00:13:48.529 Be the verb. I like that. Thanks for diving in 00:13:48.529 --> 00:13:49.830 with us today. Keep exploring.