WEBVTT

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You know, there is a very specific modern anxiety

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that I don't think existed 20 years ago. It's

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a very particular feeling. It happens when your

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phone buzzes, you look down and you see a notification

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from someone you haven't spoken to since like

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10th grade biology class. Oh, I know this feeling.

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The dreaded blast from the past notification.

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Right. And for a split second, your brain goes

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to a nice place. You think, oh, look at that.

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Sarah from Homeroom is reaching out. She probably

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wants to reconnect, maybe catch up on the last

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15 years. Yeah. A genuine connection. And you

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open the message. And it starts with, hey, girl,

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I hope you're doing amazing. I was just looking

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at your profile. And I thought you had such a

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great vibe. And your stomach just drops. Because

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you know. You know immediately that Sarah does

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not care about your vibe. Sarah's not asking

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about your kids. Nope. Sarah's about to pitch

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you an opportunity. She wants you to be your

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own boss. Yes. Or she wants to sell you leggings.

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Or essential oils. Or a weight loss shake that

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tastes like chalk and ambition. Exactly. Welcome

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back to the Deep Dive. Today, we are tackling

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that feeling. We are diving into the world behind

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that Hey Hun message. We're talking about multi

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-level marketing. MLM. And I have to say, looking

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at the stack of research you've brought to the

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table today, this goes a lot deeper and gets

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a lot darker than just annoying Facebook messages.

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It really does. It's a topic that sits right

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at this weird, uncomfortable intersection of

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business, psychology, and... the law. And honestly,

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the hey -hen message is just the very tip of

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the iceberg. The tip of the iceberg, how? When

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you dig into the government investigations, the

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lawsuits and the financial disclosures we have

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here, you find a massive gap. A gap between what?

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A gap between the promise, the financial freedom,

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the yacht, the retiring your husband, the mathematical

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reality of what actually happens to the money.

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The promise versus the reality. That is really

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the hook for today, isn't it? It has to be. Because

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let's be honest, nobody signs up for these things

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saying, I can't wait to annoy my friends and

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lose $5 ,000. No, of course not. They sign up

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because they are being sold a dream. The pitch

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is almost never about the soap or the vitamins.

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Really? Not at all? I mean, if you look at the

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marketing materials we have from the Direct Selling

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Association and these individual companies, the

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product is often completely peripheral. So what's

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the real product then? The real product on offer

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is the lifestyle. It's... Fire your boss. It's

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time freedom. It is the lifestyle you deserve.

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Which is a powerful pitch. We all want that.

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But today we are going to be the buzzkills. We're

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going to look past the marketing pitch and look

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at the mechanics. Right. We've got a stack of

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sources here. We're talking FTC rulings, independent

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studies, government inquiries from the UK and

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industry data. And we are going to try to answer

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a few. basic questions like how does this model

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actually work yes and what are the real odds

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not the instagram odds the real odds of making

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money and the big one why if the numbers are

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as bad as they look yeah is this industry still

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legal exactly and i think we need a quick tone

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check before we dive in we aren't here to mock

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the people who join these things no absolutely

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not that's not the point Many people view this

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as legitimate entrepreneurship. They're trying

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to better their lives, support their families,

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maybe pay for dance lessons or a new car. They're

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chasing a dream. They are. But the source material

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we are working with today presents some very

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heavy criticism and some truly stark statistical

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data regarding financial losses. So we're going

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to look at this trickly through the lens of the

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available data. OK, so let's strip it down to

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the studs. What exactly is multi -level marketing?

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If I'm explaining this to my skeptical uncle

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at Thanksgiving who thinks everything on the

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internet is a scam, how do we define it? Okay,

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so at its core, MLM is a marketing strategy.

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But it's a specific kind. It's a system where

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a company decides we aren't going to hire a sales

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team and we aren't going to pay for TZ commercials

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or put our stuff in Walmart. Okay, so how do

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they move the product? No ads, no stores? These

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are non -salaried workforce. These are independent

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participants. Independent, so non -employees.

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Right. They don't get benefits. They don't get

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a guaranteed check. They have titles like associate,

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independent business owner, or affiliate. Which

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sounds very corporate and official. It's designed

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to. But the key differentiator, the thing that

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makes it MLM and not just, you know, selling

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knives door to door, is how they get paid. The

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compensation plan. Right. And this is where we

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have to talk about shapes. Because the earnings

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come from a pyramid -shaped or binary commission

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system. You said the P word. Pyramid -shaped.

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We are going to be using that word a lot today,

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I have a feeling. We are. But, strictly speaking,

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regarding the money. There are two streams. Okay,

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two streams. Stream one is the traditional one,

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direct sales. You have a bottle of vitamins.

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You sell it to your neighbor, Bob. You earn a

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commission. Simple. That sounds like normal retail.

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That's like Avon lady from the 1950s, right?

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Ding dong, here's your lipstick. Exactly. And

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if it stayed there, we wouldn't be doing a deep

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dive on it. That is just commerce. But there's

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a second stream. But it is the second stream

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that defines MLM. Participants also earn commissions

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based on the wholesale purchases made by other

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sellers they have recruited. This is the downline.

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Correct. So you recruit Bob. Bob recruits Sarah.

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Sarah recruits Mike. You are now earning a slice

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of everything Bob, Sarah, and Mike buy from the

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company. So their purchases generate a kickback

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for me. Exactly. You are incentivized to build

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this chain of distributors beneath you. So visually,

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like... Take a picture for everyone. I at the

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top, I'm the blue individual in the diagram they

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always show. And I'm getting paid off the red

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members below me and the people they bring in

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and so on. That is the visual often used in the

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explainer videos. And this is where the incentive

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structure gets really interesting. Because if

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you look at the compensation plans, and we have

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looked at a few for this deep dive, the system

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is designed to incentivize recruiting others

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just as much, if not more, than selling the actual

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product to a real customer. Why is that? Why

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not just sell the soap? It seems simpler. Because

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of leverage. Think about it. If I sell a bar

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of soap, I make, say, a dollar. But if I recruit

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10 people who each sell a bar of soap and I get

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50 cents from each of them, I made $5 without

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doing the selling myself. The system pushes you

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to build the tree, not to move the inventory.

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The focus shifts from sales to recruitment. Entirely.

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And that leads to a really common point of confusion

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that I want to clear up right now. Is MLM the

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same thing as direct selling? Yes. The terminology

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game. Because I hear these terms used interchangeably,

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but I also hear people in the industry get very

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defensive about the distinction. It is a murky

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area. It's a bit of a squares and rectangles

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situation. Some sources, like the author Dominique

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Zardel, describe network marketing and multilevel

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marketing as synonymous. Okay. They classify

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them both as a type of direct selling. So all

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MLM is direct selling, but not all direct selling

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is MLM. But the industry itself tries to separate

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them. Well, yes and no. Historically, it has

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shifted dramatically. I found this data point

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from the Direct Selling Association, the DSA,

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absolutely fascinating. This is the lobbying

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group for the industry, right? Their main trade

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group. The big one. In 1990, only 25 % of DSA

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members used the MLM business model. Only a quarter.

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So the vast majority were just... Selling stuff.

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The old -fashioned way. Right. Single -level

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marketing. You sell a vacuum, you get paid. End

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of transaction. It was companies like Kirby Vacuums

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or the old -school encyclopedia sellers. I remember

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those. But by 2009, get this, that number had

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jumped to 94 .2%. Wow. So in 20 years, the entire

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industry basically mutated. Effectively, yes.

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Nearly the entire direct -selling industry became

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MLM. You have companies like Avon, Tupperware

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names that are synonymous with that traditional

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door -to -door vibe. They eventually introduced

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multi -level compensation plans. Why the shift?

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Was it just more profitable? It's incredibly

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profitable for the company. Think about it from

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their perspective. Okay. If you are a corporation,

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you don't have to pay for a sales force. You

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don't have salaries, no health care, no 401k.

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Right. They're independent. In fact, your sales

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force pays you for the privilege of working.

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They buy the starter kit. They buy the inventory

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to meet their quotas. It shifts all the risk

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from the corporation to the individual. All of

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it. That is a brilliant business model for the

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corporation. And the people at the very, very

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top of the pyramid. Precisely. And the critics

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argue that this shift in terminology using words

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like interactive distribution or relationship

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marketing is really just a way to distance the

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model from the negative stigma of pyramid schemes.

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Well, let's talk about that stigma. Because you

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don't get a stigma like pyramid scheme without

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some fire behind the smoke. We need to talk about

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the economics of the opportunity. Yes. Let's

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look at the numbers. Because this is where the

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promise versus reality hook really comes into

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play. The promise is financial freedom. The promise

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is a Mercedes in the driveway. What do the stats

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actually say? The stats are, honestly, they are

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brutal. How brutal? According to a comprehensive

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study of 350 MLM companies in the United States,

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which was cited by the Consumer Awareness Institute.

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At least 99 % of recruits lose money. I want

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to stop you there. I want to make sure I heard

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that right. Not 9%, not 19, 99. At least 99%.

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One niner. So if I walk into a stadium with 100

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,000 MLM participants, 99 ,000 of them are losing

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money. They're in the red. Yes. And when we say

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lose money, we don't just mean they didn't get

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rich. We mean they have less money in their bank

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account than when they started. After you factor

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in their costs, they are at a net loss. That

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is worse than gambling. It is. And we will get

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to that comparison in a minute because it's a

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really powerful one. But the key thing to understand

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is that this isn't just bad luck. It's not just,

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oh, most small businesses fail. No. This is a

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structural necessity of the model. What do you

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mean by structural necessity? Why can't everyone

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just win? Think about the geometry. Think about

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the money flow. For the person at the top, the

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diamond, the double platinum, whatever silly

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title they use, to make that million -dollar

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check, that money has to come from somewhere.

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It doesn't appear out of thin air. It flows up

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from the bottom, from the thousands or tens of

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thousands of people below them buying starter

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kits and products. So for one person to win big,

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a thousand people have to lose. Mathematically,

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yes. The largest proportion of participants must

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operate at a net loss to fund the commissions

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of the tiny fraction at the top. It's not a bug.

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It's a feature of the compensation plan. We have

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some specific examples in the source material

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that really illustrate this. I was reading through

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the notes on the Amway case in the UK. This wasn't

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just a blog post. This was a government investigation,

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right? This was a major legal battle. The UK

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government actually tried to shut them down.

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In 2008, a high court judge... Justice Norris

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issued a ruling that laid it all bare. And what

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did he find? He found that out of an independent

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business owner population of 33 ,000 people in

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the UK. 33 ,000 people. A small city. Only about

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90. That's 9 -0. 90 people made sufficient incomes

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to cover the costs of actively building their

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business. Wait. 90 people. Not 90%. Not 900.

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90 humans. 90 humans. Out of 33 ,000. That translates

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to a 99 .7 % loss rate. That is staggering. I

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mean, I don't know what to say to that. It gets

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worse. The investigation revealed that less than

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1 in 10 agents, less than 10%, sold a single

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item of the group's products to an actual retail

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customer. So nobody is selling the soap. Nobody

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is selling the soap. They're just recruiting

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other people to buy the soap from the company.

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And the company is the only one making money

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on the product sales. That's scale, yes. And

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it isn't just Amway. We have data on MonaVie

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as well. That's the acai berry juice, right?

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The miracle juice from the Amazon. Yes, the purple

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juice that was everywhere in the late 2000s.

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MonaVie's own 2007 income discanger statement,

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so this is their own data they published, showed

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that fewer than 1 % of participants... even qualified

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for commissions. So 99 % didn't even get a check.

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They paid to be in and got nothing back. Correct.

00:12:19.620 --> 00:12:22.559
And of that tiny 1 % who did qualify, only 10

00:12:22.559 --> 00:12:24.799
% of them made more than $100 a week. So let's

00:12:24.799 --> 00:12:27.399
do that math. That's 10 % of 1%. So one out of

00:12:27.399 --> 00:12:29.799
every 1 ,000 people made more than $100 a week

00:12:29.799 --> 00:12:33.340
before costs. Before costs. Gas money, maybe?

00:12:33.480 --> 00:12:35.299
And then look at Fortune high -tech marketing.

00:12:35.340 --> 00:12:36.919
This is another one that got into hot water.

00:12:37.100 --> 00:12:39.700
A big one. The FTC went after them. And their

00:12:39.700 --> 00:12:42.299
documents revealed that 30 % of its representatives

00:12:42.299 --> 00:12:44.419
made absolutely no money, and of the remaining

00:12:44.419 --> 00:12:49.120
70%, 54 % made only $93 a month. Again, gross

00:12:49.120 --> 00:12:53.000
income. And here is the kicker. That $93 a month,

00:12:53.059 --> 00:12:55.519
that's gross income, right? That's before you

00:12:55.519 --> 00:12:57.879
pay for anything. Exactly. And the costs are

00:12:57.879 --> 00:13:00.360
a huge part of this that people don't see up

00:13:00.360 --> 00:13:02.740
front. It's not just that you aren't making money.

00:13:03.019 --> 00:13:05.600
You are actively spending money to be there.

00:13:06.029 --> 00:13:08.350
This is the pay to play aspect. Walk me through

00:13:08.350 --> 00:13:11.250
the costs because the pitch is usually low startup

00:13:11.250 --> 00:13:14.669
cost, just $99 to start your business. The $99

00:13:14.669 --> 00:13:16.990
is just the entry fee, the ticket to the game.

00:13:17.070 --> 00:13:18.870
Okay. Then you have to buy the marketing kit.

00:13:18.970 --> 00:13:21.049
Then you have to buy the samples. Then you often

00:13:21.049 --> 00:13:23.049
have to pay for training seminars, conferences,

00:13:23.389 --> 00:13:25.669
websites, back office software. And the big one

00:13:25.669 --> 00:13:28.269
you mentioned, the monthly minimum. The monthly

00:13:28.269 --> 00:13:31.289
minimums. Many of these compensation plans have

00:13:31.289 --> 00:13:34.789
a rule. To stay active and be eligible to collect

00:13:34.789 --> 00:13:37.110
your commission check, you personally have to

00:13:37.110 --> 00:13:39.149
buy or sell a certain amount of product every

00:13:39.149 --> 00:13:42.009
month. Let's say it's $200. Okay, so I need to

00:13:42.009 --> 00:13:44.809
move $200 of vitamins. But what if you don't?

00:13:45.070 --> 00:13:48.169
What if you only sell $50 worth to your neighbors?

00:13:48.490 --> 00:13:50.129
Then I'm out of luck on my commissions for that

00:13:50.129 --> 00:13:53.990
month. Unless you buy the other $150 worth yourself.

00:13:54.370 --> 00:13:57.610
Oh. This is called garage qualifying. You buy

00:13:57.610 --> 00:13:59.950
the product yourself. just to stay qualified

00:13:59.950 --> 00:14:02.110
for a commission that might not even cover the

00:14:02.110 --> 00:14:04.409
cost of the product you just bought. You end

00:14:04.409 --> 00:14:07.230
up with a garage full of expiring vitamins. This

00:14:07.230 --> 00:14:10.190
is the internal consumption issue mentioned in

00:14:10.190 --> 00:14:12.990
the notes. Right. A major criticism of the model

00:14:12.990 --> 00:14:15.190
is that the distributors themselves are the primary

00:14:15.190 --> 00:14:17.529
customers. The money isn't coming from outside

00:14:17.529 --> 00:14:20.610
the system. It's just churning inside, moving

00:14:20.610 --> 00:14:23.210
from the lower levels up to the top. You mentioned

00:14:23.210 --> 00:14:25.720
gambling earlier. There is a comparison in the

00:14:25.720 --> 00:14:27.379
notes here that I think puts this into a really

00:14:27.379 --> 00:14:30.000
sharp perspective. Yes, this comes from the skeptic

00:14:30.000 --> 00:14:32.480
Brian Dunning. He crunched the numbers on Las

00:14:32.480 --> 00:14:34.860
Vegas. I love a good Vegas analogy. So what's

00:14:34.860 --> 00:14:37.240
the deal? So if you go to a casino and play the

00:14:37.240 --> 00:14:39.620
slots or roulette. The house has an edge. We

00:14:39.620 --> 00:14:41.659
all know that. The house always wins. Exactly.

00:14:42.259 --> 00:14:45.480
Roughly 97 % of gamblers will lose money in the

00:14:45.480 --> 00:14:48.419
long run. Okay, so a 97 % loss rate? That's bad.

00:14:48.740 --> 00:14:51.919
It's bad. But in some MLMs, as we just saw with

00:14:51.919 --> 00:14:56.139
Amway UK, the loss rate is 99 .7 % or even 99

00:14:56.139 --> 00:14:59.580
.9%. So statistically speaking, I am safer putting

00:14:59.580 --> 00:15:02.519
my life savings on Red 23 at a roulette table

00:15:02.519 --> 00:15:05.360
than I am joining an MLM. In terms of simply

00:15:05.360 --> 00:15:08.120
retaining your capital? The math suggests, yes,

00:15:08.320 --> 00:15:10.679
the casino appears to be the safer bet. That's

00:15:10.679 --> 00:15:12.860
incredible. And at least in a casino, you get

00:15:12.860 --> 00:15:14.539
free drinks while you lose your money. In an

00:15:14.539 --> 00:15:16.720
MLM, you alienate your friends and family while

00:15:16.720 --> 00:15:20.279
you lose your money. That is a devastating way

00:15:20.279 --> 00:15:22.639
to put it. But it brings us to the big legal

00:15:22.639 --> 00:15:25.559
question. If the numbers are this bad, and if

00:15:25.559 --> 00:15:27.519
the structure looks like a pyramid and acts like

00:15:27.519 --> 00:15:29.639
a pyramid, is it a pyramid scheme? Why aren't

00:15:29.639 --> 00:15:31.500
the police kicking down the doors? That is the

00:15:31.500 --> 00:15:34.159
billion -dollar question. And the answer is...

00:15:34.980 --> 00:15:37.559
Complicated. It's a very, very fine line. A legal

00:15:37.559 --> 00:15:39.720
gray area. A huge one. The U .S. Federal Trade

00:15:39.720 --> 00:15:42.340
Commission, the FTC, has a specific stance on

00:15:42.340 --> 00:15:44.159
this. What is the official stance? How do they

00:15:44.159 --> 00:15:46.240
define it? They say that if the money you make

00:15:46.240 --> 00:15:48.320
is based primarily on the number of recruits

00:15:48.320 --> 00:15:51.080
rather than sales to the public, it is an illegal

00:15:51.080 --> 00:15:54.299
pyramid scheme. OK, so that seems clear. If you

00:15:54.299 --> 00:15:57.620
are getting paid to recruit, it's illegal. But

00:15:57.620 --> 00:15:59.919
we just established that the compensation plans

00:15:59.919 --> 00:16:02.559
incentivize recruiting. So how do they get away

00:16:02.559 --> 00:16:04.740
with it? Because they sell a product. This is

00:16:04.740 --> 00:16:06.799
the legal shield. As long as there is a tube

00:16:06.799 --> 00:16:08.860
of lipstick or a bottle of vitamins changing

00:16:08.860 --> 00:16:11.659
hands, the companies argue that they aren't pyramid

00:16:11.659 --> 00:16:14.460
schemes. They're just multilevel marketing. So

00:16:14.460 --> 00:16:16.720
the product is like a get out of jail free card.

00:16:16.940 --> 00:16:20.039
In many ways, yes. It provides the veneer of

00:16:20.039 --> 00:16:22.779
a legitimate retail business. The key question

00:16:22.779 --> 00:16:25.779
for regulators is, is this product being sold

00:16:25.779 --> 00:16:28.559
to real customers or is it just being consumed

00:16:28.559 --> 00:16:30.600
inside the distributor network? And that must

00:16:30.600 --> 00:16:33.970
be incredibly hard to prove. Very. But the danger

00:16:33.970 --> 00:16:37.049
of pyramiding, as the FTC calls it, is the burn

00:16:37.049 --> 00:16:39.429
rate. The burn rate. Schemes collapse when no

00:16:39.429 --> 00:16:41.769
new distributors can be recruited. It's called

00:16:41.769 --> 00:16:44.570
market saturation. If I recruit five people and

00:16:44.570 --> 00:16:46.850
they each recruit five people and they each recruit

00:16:46.850 --> 00:16:49.570
five. The numbers get huge fast. Exponentially.

00:16:49.809 --> 00:16:51.950
Yeah. By the time you get to the 13th or 14th

00:16:51.950 --> 00:16:54.090
layer, you have exceeded the population of the

00:16:54.090 --> 00:16:56.750
earth. So eventually you run out of humans. Exactly.

00:16:56.809 --> 00:16:59.490
And when you run out of humans to recruit, the

00:16:59.490 --> 00:17:02.230
bottom falls out. The new recruits can't find

00:17:02.230 --> 00:17:04.230
anyone to sign up, so they quit and lose their

00:17:04.230 --> 00:17:06.349
investment. And the people just above them stop

00:17:06.349 --> 00:17:09.089
getting commissions, so they quit. It creates

00:17:09.089 --> 00:17:11.250
a collapse from the bottom up. But these companies

00:17:11.250 --> 00:17:14.009
operate openly. They're in all 50 states. They

00:17:14.009 --> 00:17:16.690
have naming rights on stadiums. How do they survive

00:17:16.690 --> 00:17:19.390
without collapsing? Well, many of them walk a

00:17:19.390 --> 00:17:22.089
legal tightrope. And there's a constant churn

00:17:22.089 --> 00:17:24.710
of new recruits replacing those who quit. But

00:17:24.710 --> 00:17:27.049
to understand how they stay legal, we have to

00:17:27.049 --> 00:17:29.549
look at the landmark cases. The biggest one.

00:17:29.960 --> 00:17:33.440
is arguably Henry Amway Core from 1979. This

00:17:33.440 --> 00:17:35.920
is the grandfather of all MLM cases. What happened

00:17:35.920 --> 00:17:39.400
there? The FTC investigated Amway. And in a decision

00:17:39.400 --> 00:17:41.779
that shaped the entire industry, they found that

00:17:41.779 --> 00:17:45.099
Amway was not illegal per se. Not illegal? But.

00:17:45.180 --> 00:17:47.079
And this is a big but. They were found guilty

00:17:47.079 --> 00:17:49.759
of price fixing and making exaggerated income

00:17:49.759 --> 00:17:52.380
claims. So false advertising about how much money

00:17:52.380 --> 00:17:55.380
people could make. Exactly. But the ruling essentially

00:17:55.380 --> 00:17:57.859
established that multilevel marketing could be

00:17:57.859 --> 00:18:00.680
a legitimate business model if certain retail

00:18:00.680 --> 00:18:03.500
sales rules were followed. Things like requiring

00:18:03.500 --> 00:18:06.299
distributors to sell to actual retail customers.

00:18:06.579 --> 00:18:09.759
So 1979 gave them the green light as long as

00:18:09.759 --> 00:18:11.880
they followed a certain playbook. It gave them

00:18:11.880 --> 00:18:15.400
a playbook. It created a legal path for MLM to

00:18:15.400 --> 00:18:17.980
exist. But not every company follows the playbook.

00:18:18.039 --> 00:18:19.440
Right. Let's talk about the ones that got caught.

00:18:19.849 --> 00:18:21.809
Fortune high -tech marketing, for example. You

00:18:21.809 --> 00:18:23.710
mentioned them earlier. Fortune high -tech is

00:18:23.710 --> 00:18:25.509
a great example of what happens when you cross

00:18:25.509 --> 00:18:28.170
the line. They were eventually declared a pyramid

00:18:28.170 --> 00:18:30.930
scheme by the FTC and several states. What were

00:18:30.930 --> 00:18:32.750
they doing wrong? The courts found that the vast

00:18:32.750 --> 00:18:34.410
majority of the money was coming from signing

00:18:34.410 --> 00:18:37.190
up new recruits, not from selling their products,

00:18:37.369 --> 00:18:39.509
which were things like satellite TV services

00:18:39.509 --> 00:18:43.049
and home security. So they failed the FTC's main

00:18:43.049 --> 00:18:46.240
test. They failed it spectacularly. The FTC stepped

00:18:46.240 --> 00:18:49.740
in, shut them down, and returned checks totaling

00:18:49.740 --> 00:18:52.940
more than $3 .7 million to the victims. That's

00:18:52.940 --> 00:18:55.119
a lot of money, but I bet it was a drop in the

00:18:55.119 --> 00:18:57.940
bucket compared to what people lost. Oh, absolutely.

00:18:58.079 --> 00:19:01.240
A tiny fraction. And then there is Vemma. The

00:19:01.240 --> 00:19:03.240
energy drink company? I remember seeing those

00:19:03.240 --> 00:19:06.259
cans everywhere on college campuses. Vemma Verve?

00:19:06.599 --> 00:19:09.000
That was their target market. College students.

00:19:09.099 --> 00:19:12.460
They pitched it as an alternative to a summer

00:19:12.460 --> 00:19:16.640
job. Don't go to class. Start a business. That's

00:19:16.640 --> 00:19:19.819
a tempting pitch for a 19 -year -old. Very. But

00:19:19.819 --> 00:19:23.420
the FTC went after them hard. They filed a complaint

00:19:23.420 --> 00:19:25.960
and got a temporary restraining order, essentially

00:19:25.960 --> 00:19:27.859
freezing their assets. And what was the outcome?

00:19:28.240 --> 00:19:30.359
They eventually settled, and the court order

00:19:30.359 --> 00:19:32.440
required Vemma to restructure their business

00:19:32.440 --> 00:19:34.839
completely. What did the order say? What did

00:19:34.839 --> 00:19:38.000
they have to change? This is crucial. It required

00:19:38.000 --> 00:19:40.359
that a majority of sales be made to the general

00:19:40.359 --> 00:19:43.589
public, not to the distributors themselves. And

00:19:43.589 --> 00:19:45.509
they were banned from making the kinds of income

00:19:45.509 --> 00:19:48.130
claims that got them in trouble. So it's an enforcement

00:19:48.130 --> 00:19:50.549
of that customer versus recruit distinction we

00:19:50.549 --> 00:19:52.190
talked about. You have to prove people outside

00:19:52.190 --> 00:19:54.650
your system are actually buying your stuff. That

00:19:54.650 --> 00:19:56.650
is the heart of it. It's interesting to look

00:19:56.650 --> 00:19:59.009
at how other countries handle this because the

00:19:59.009 --> 00:20:03.069
U .S. seems to have a legal until proven otherwise

00:20:03.069 --> 00:20:06.069
approach. It feels very libertarian. Let the

00:20:06.069 --> 00:20:08.509
buyer beware. It is. But looking at the international

00:20:08.509 --> 00:20:10.950
landscape, it is very different. Very different.

00:20:11.029 --> 00:20:13.029
If you want to see the polar opposite of the

00:20:13.029 --> 00:20:16.509
U .S. approach, look at China. What is the situation

00:20:16.509 --> 00:20:18.950
in China? Multi -level marketing, as we know

00:20:18.950 --> 00:20:22.130
it, is strictly banned there. A total ban, like

00:20:22.130 --> 00:20:25.289
no Amway, no Herbalife. How does it work? Well,

00:20:25.410 --> 00:20:28.529
it's complicated. The practice itself, the multilevel

00:20:28.529 --> 00:20:31.869
payment structure, was prohibited in 1998. The

00:20:31.869 --> 00:20:34.069
government cited social, economic, and taxation

00:20:34.069 --> 00:20:37.150
issues. They essentially viewed it as disruptive

00:20:37.150 --> 00:20:39.609
to the social order. Disruptive to the social

00:20:39.609 --> 00:20:42.150
order. That sounds intense. They followed up

00:20:42.150 --> 00:20:45.039
with further regulations in 2005. specifically

00:20:45.039 --> 00:20:47.359
prohibiting the downline structure in chain recruitment.

00:20:47.519 --> 00:20:49.319
So you can't have that tree of compensation.

00:20:49.720 --> 00:20:52.140
Correct. Clause 3 of Chapter 2 of the regulation

00:20:52.140 --> 00:20:55.539
explicitly states that having downlines and paying

00:20:55.539 --> 00:20:59.019
based on recruitment is illegal. But I know for

00:20:59.019 --> 00:21:02.220
a fact that big MLM companies operate in China.

00:21:02.400 --> 00:21:04.759
I've seen the sales figures. It's a huge market

00:21:04.759 --> 00:21:07.299
for them. How do they do that if it's illegal?

00:21:07.740 --> 00:21:11.660
They adapt. Or they try to circumvent. Some companies

00:21:11.660 --> 00:21:14.839
obtain direct sales licenses, which are permitted

00:21:14.839 --> 00:21:17.240
but strictly regulated. How are those different?

00:21:17.539 --> 00:21:20.279
These are only allowed for specific product categories

00:21:20.279 --> 00:21:23.920
like cosmetics, health food, and kitchen utensils.

00:21:24.000 --> 00:21:25.880
And crucially, they're supposed to operate on

00:21:25.880 --> 00:21:27.880
a single -level commission structure. So they

00:21:27.880 --> 00:21:30.599
have to strip out the MLM part to operate legally.

00:21:30.700 --> 00:21:32.440
They have to act like normal retail companies.

00:21:32.660 --> 00:21:35.099
Theoretically, yes. They're supposed to operate

00:21:35.099 --> 00:21:38.470
as single -level direct sellers. But sources

00:21:38.470 --> 00:21:41.170
suggest some sellers circumvent this by establishing

00:21:41.170 --> 00:21:43.589
bank accounts in Hong Kong, where the practice

00:21:43.589 --> 00:21:46.670
is legal, while recruiting on the mainland. It's

00:21:46.670 --> 00:21:48.670
a constant cat and mouse game between the regulators

00:21:48.670 --> 00:21:50.430
and the companies. It seems like governments

00:21:50.430 --> 00:21:52.650
everywhere are struggling to pin this jelly to

00:21:52.650 --> 00:21:55.750
the wall. They are. Bangladesh and Saudi Arabia

00:21:55.750 --> 00:21:59.720
have also banned or declared MLM illegal. And

00:21:59.720 --> 00:22:01.779
the Philippines has a system where they issue

00:22:01.779 --> 00:22:04.759
a seal of legitimacy for companies they deem

00:22:04.759 --> 00:22:07.119
are not pyramid schemes, though it's not mandatory.

00:22:07.640 --> 00:22:10.200
Saudi Arabia is interesting because their legal

00:22:10.200 --> 00:22:13.119
system is based on religious law. We should circle

00:22:13.119 --> 00:22:15.480
back to that. Yes. And we will touch on the religious

00:22:15.480 --> 00:22:17.440
reasoning there in a bit. But I want to pivot

00:22:17.440 --> 00:22:19.839
to the psychological aspect of this. OK. Because

00:22:19.839 --> 00:22:21.519
we've talked about the mass and the math says

00:22:21.519 --> 00:22:23.240
don't do it. We're talking about the law and

00:22:23.240 --> 00:22:25.940
the law says it's risky. But despite the bans,

00:22:25.960 --> 00:22:29.700
despite the 99 percent loss rates, people still

00:22:29.700 --> 00:22:33.539
join. Millions of people. Why? That is the million

00:22:33.539 --> 00:22:35.420
dollar question. If I told you, hey, come play

00:22:35.420 --> 00:22:37.480
this game, you have a 99 percent chance of losing

00:22:37.480 --> 00:22:40.119
your money, you'd walk away. But people don't

00:22:40.119 --> 00:22:42.700
walk away from MLMs. They run toward them. That

00:22:42.700 --> 00:22:44.779
is where we get into the psychology of the pitch.

00:22:45.119 --> 00:22:47.500
As we said at the start, the product is peripheral.

00:22:48.099 --> 00:22:51.160
The true product is hope. False hope, as one

00:22:51.160 --> 00:22:54.890
source put it. Yes. Roland Witzel, a former business

00:22:54.890 --> 00:22:57.710
professor who studied the industry, noted that

00:22:57.710 --> 00:23:00.910
the strongest motivational force today is false

00:23:00.910 --> 00:23:05.269
hope. The pitch sells the dream. It hits on pain

00:23:05.269 --> 00:23:09.769
points. Debt, dissatisfaction with work, the

00:23:09.769 --> 00:23:12.289
desire to be present for your kids. It weaponizes

00:23:12.289 --> 00:23:14.609
your insecurities. It finds what you're afraid

00:23:14.609 --> 00:23:17.829
of and offers a solution. It does. But critics

00:23:17.829 --> 00:23:19.650
and researchers have observed techniques that

00:23:19.650 --> 00:23:22.710
go beyond just clever salesmanship. They often

00:23:22.710 --> 00:23:24.970
describe them as cult -like. That is a strong

00:23:24.970 --> 00:23:27.410
word. We usually associate cults with compounds

00:23:27.410 --> 00:23:29.849
and charismatic leaders in robes. What kind of

00:23:29.849 --> 00:23:31.750
techniques are we talking about here? It's about

00:23:31.750 --> 00:23:34.630
control and belief. It starts with love bombing,

00:23:34.809 --> 00:23:37.309
building intense enthusiasm and loyalty. You

00:23:37.309 --> 00:23:38.869
walk into a seminar and everyone is cheering

00:23:38.869 --> 00:23:40.470
for you, hugging you, telling you how amazing

00:23:40.470 --> 00:23:42.410
you are. You feel like you belong. And we all

00:23:42.410 --> 00:23:44.650
crave belonging. That's a fundamental human need.

00:23:44.829 --> 00:23:47.869
Exactly. But then comes the flip side. They discourage

00:23:47.869 --> 00:23:50.069
critical thinking. If you question the system,

00:23:50.400 --> 00:23:52.440
If you ask about the average income, you are

00:23:52.440 --> 00:23:55.039
told you have a poverty mindset. You are told

00:23:55.039 --> 00:23:57.559
you are being negative. So if the business fails,

00:23:57.859 --> 00:24:00.140
it's not because the business model is flawed.

00:24:00.240 --> 00:24:03.440
It's because you are flawed. Precisely. It frames

00:24:03.440 --> 00:24:06.119
success in the business as a moral virtue and

00:24:06.119 --> 00:24:08.839
failure, as a personal lack of faith or effort.

00:24:09.119 --> 00:24:12.640
If you fail, it's not the system's fault. It's

00:24:12.640 --> 00:24:14.880
because you didn't want it enough. That is a

00:24:14.880 --> 00:24:17.400
very powerful psychological trap. It's a way

00:24:17.400 --> 00:24:20.440
of deflecting all criticism. Any negative outcome

00:24:20.440 --> 00:24:23.079
is your fault. It is. There's also what some

00:24:23.079 --> 00:24:25.240
researchers call the use of evangelical discourse.

00:24:25.599 --> 00:24:28.039
Using language that sounds religious, talking

00:24:28.039 --> 00:24:31.420
about blessings and manifesting success, it blurs

00:24:31.420 --> 00:24:33.539
the line between business and faith. And perhaps

00:24:33.539 --> 00:24:36.240
the most insidious part is how it exploits personal

00:24:36.240 --> 00:24:38.720
relationships. Monetizing friendship. That's

00:24:38.720 --> 00:24:41.200
the core of it. Yeah. We joked about the hey

00:24:41.200 --> 00:24:43.259
hun message earlier, but it really is tragic.

00:24:43.359 --> 00:24:45.079
You are encouraged to view every interaction

00:24:45.079 --> 00:24:47.700
as a sales opportunity. Your friends, your family,

00:24:47.759 --> 00:24:49.700
your neighbors, they all become prospects. They

00:24:49.700 --> 00:24:52.019
call it your warm market. And think about what

00:24:52.019 --> 00:24:54.319
that does to your social life. If every time

00:24:54.319 --> 00:24:57.700
I see you, I try to sell you shampoo, eventually

00:24:57.700 --> 00:25:00.880
you start inviting me to dinner. And then when

00:25:00.880 --> 00:25:03.220
your outside friends pull away, who is left?

00:25:03.460 --> 00:25:07.200
The people inside the MLM? You're upline and

00:25:07.200 --> 00:25:09.700
you're downline. They become your new family.

00:25:09.819 --> 00:25:11.839
They're the only ones who get it. So if you think

00:25:11.839 --> 00:25:14.000
about leaving the business. You risk losing your

00:25:14.000 --> 00:25:16.960
entire social network. It creates this intense

00:25:16.960 --> 00:25:19.660
isolation that keeps people trapped, even when

00:25:19.660 --> 00:25:21.549
they know they're losing money. Speaking of the

00:25:21.549 --> 00:25:24.230
intersection of culture and MLM, we have to talk

00:25:24.230 --> 00:25:27.450
about a specific geography. We have to talk about

00:25:27.450 --> 00:25:30.529
Utah. The Utah phenomenon. It is fascinating.

00:25:30.809 --> 00:25:32.589
I didn't realize this until I saw the data, but

00:25:32.589 --> 00:25:35.609
Utah is basically the Silicon Valley of MLMs.

00:25:35.730 --> 00:25:38.430
It is. It has been named the unofficial world

00:25:38.430 --> 00:25:40.950
capital of multi -level marketing. Is that just

00:25:40.950 --> 00:25:43.210
anecdotal or is there data there? It is backed

00:25:43.210 --> 00:25:46.069
by numbers. Utah is home to at least 15 major

00:25:46.069 --> 00:25:49.630
MLMs companies like Nu Skin, doTERRA, Young Living.

00:25:49.769 --> 00:25:52.210
It has more MLMs per capita than any other state.

00:25:52.430 --> 00:25:54.990
Why Utah? Is it the altitude, the mountains?

00:25:55.069 --> 00:25:57.589
What's the connection? Scholars have linked this

00:25:57.589 --> 00:26:00.750
directly to the demographics. specifically the

00:26:00.750 --> 00:26:02.549
high population of members of the Church of Jesus

00:26:02.549 --> 00:26:04.690
Christ of Latter -day Saints. Now, we need to

00:26:04.690 --> 00:26:06.569
be careful here. We aren't saying the religion

00:26:06.569 --> 00:26:10.730
causes the MLM, but there is a cultural overlap,

00:26:10.849 --> 00:26:14.069
right? A sort of feral ground. Exactly. It's

00:26:14.069 --> 00:26:17.089
about cultural fit. There are several factors

00:26:17.089 --> 00:26:19.849
at play. First, think about the missionary experience.

00:26:20.329 --> 00:26:22.549
Right. Many members go on missions when they

00:26:22.549 --> 00:26:25.019
are young. For two years. They learn to knock

00:26:25.019 --> 00:26:28.160
on doors, handle rejection, and present a message

00:26:28.160 --> 00:26:30.039
with conviction. Those are straight -up sales

00:26:30.039 --> 00:26:33.119
skills. That's sales training 101. They are transferable

00:26:33.119 --> 00:26:36.339
skills. If you can sell a theology to a stranger

00:26:36.339 --> 00:26:38.460
in a foreign country, you can definitely sell

00:26:38.460 --> 00:26:40.579
a vitamin supplement to your neighbor. That makes

00:26:40.579 --> 00:26:42.000
a lot of sense. What else? Then you have the

00:26:42.000 --> 00:26:43.759
philosophy of self -reliance, which is a core

00:26:43.759 --> 00:26:46.940
tenet. It aligns perfectly with be your own boss

00:26:46.940 --> 00:26:49.759
pitch of MLM. And there is the factor of tight

00:26:49.759 --> 00:26:52.599
knit trust networks within the community. A huge

00:26:52.599 --> 00:26:54.940
factor. If Brother Jones from the war tells me

00:26:54.940 --> 00:26:57.480
this is a good opportunity, I trust Brother Jones

00:26:57.480 --> 00:27:01.259
more than I trust a TV commercial. Exactly. Affinity

00:27:01.259 --> 00:27:03.660
fraud is the dark side of this. But even with

00:27:03.660 --> 00:27:06.259
legitimate companies, that trust accelerates

00:27:06.259 --> 00:27:08.539
the spread. If someone you know and trust from

00:27:08.539 --> 00:27:10.700
church recommends something, you're more likely

00:27:10.700 --> 00:27:13.509
to listen. And the sources mention traditional

00:27:13.509 --> 00:27:15.549
gender roles as well as a contributing factor.

00:27:15.829 --> 00:27:18.609
Yes. In communities where there is a strong cultural

00:27:18.609 --> 00:27:20.890
preference for mothers to stay home with children,

00:27:21.430 --> 00:27:23.990
MLM is often pitched as the perfect solution.

00:27:24.569 --> 00:27:27.269
Make a full -time income on part -time hours

00:27:27.269 --> 00:27:29.670
while the baby naps. Which brings us back to

00:27:29.670 --> 00:27:32.509
that gap between promise and reality. Because

00:27:32.509 --> 00:27:35.529
as we know, it's rarely part -time hours and

00:27:35.529 --> 00:27:37.930
it's almost never a full -time income. And the

00:27:37.930 --> 00:27:40.369
locals know this. The notes mentioned a pretty

00:27:40.369 --> 00:27:42.750
biting acronym used by some people in Utah. Oh,

00:27:42.869 --> 00:27:44.809
I saw this. It made me laugh, but it also made

00:27:44.809 --> 00:27:47.029
me wince. Yes, the source notes that the initials

00:27:47.029 --> 00:27:49.990
MLM have been sardonically reinterpreted by some

00:27:49.990 --> 00:27:53.210
as Mormons losing money. Ouch, that's rough.

00:27:53.509 --> 00:27:55.789
It is, but it highlights that even within the

00:27:55.789 --> 00:27:57.849
community where these companies thrive, there

00:27:57.849 --> 00:28:00.769
is a very real awareness of the financial pitfalls.

00:28:01.230 --> 00:28:04.309
We touched briefly on Saudi Arabia banning MLM

00:28:04.309 --> 00:28:06.069
earlier, but I want to go back to the religious

00:28:06.069 --> 00:28:09.369
views, specifically in Islam, because while Utah

00:28:09.369 --> 00:28:12.849
culture seems to, in some ways, embrace it, Islamic

00:28:12.849 --> 00:28:15.890
finance has a very different take. A very different

00:28:15.890 --> 00:28:18.009
take. This is a significant part of the global

00:28:18.009 --> 00:28:21.230
picture. Many Islamic jurists and religious bodies

00:28:21.230 --> 00:28:25.630
consider MLM to be haram or prohibited. And what

00:28:25.630 --> 00:28:27.869
is the theological reasoning? Is it just because

00:28:27.869 --> 00:28:30.940
people lose money? It's deeper than that. It

00:28:30.940 --> 00:28:33.400
centers on a few core principles of Islamic finance.

00:28:33.619 --> 00:28:37.140
First, deception. The pitch, the promise of easy

00:28:37.140 --> 00:28:39.859
wealth, is viewed as misleading. Okay, so it's

00:28:39.859 --> 00:28:42.599
dishonest. Yes. Second, it's considered to resemble

00:28:42.599 --> 00:28:45.460
riba, which refers to interest or usury. And

00:28:45.460 --> 00:28:47.000
third, and this is maybe the most important one,

00:28:47.220 --> 00:28:50.039
garrar. Garrar. What does that mean? It means

00:28:50.039 --> 00:28:53.279
excessive uncertainty or risk. In Islamic finance,

00:28:53.480 --> 00:28:55.279
transactions need to be clear and transparent.

00:28:55.440 --> 00:28:58.039
You pay for a product, you get a product. But

00:28:58.039 --> 00:29:00.480
in MLM, the participant is paying money for a

00:29:00.480 --> 00:29:02.440
venture where the outcome is not just uncertain,

00:29:02.579 --> 00:29:05.319
but statistically highly unlikely. So because

00:29:05.319 --> 00:29:08.019
the odds are so stacked against you, that 99

00:29:08.019 --> 00:29:10.779
% loss rate, it's viewed as a form of gambling.

00:29:10.980 --> 00:29:13.559
Exactly. It is viewed as a form of gambling or

00:29:13.559 --> 00:29:16.930
speculation rather than legitimate trade. They

00:29:16.930 --> 00:29:19.109
argue that the transaction is fundamentally flawed

00:29:19.109 --> 00:29:21.829
because the participant is paying for the right

00:29:21.829 --> 00:29:24.630
to sell and recruit rather than just trading

00:29:24.630 --> 00:29:26.910
goods for a fair price. It is fascinating to

00:29:26.910 --> 00:29:29.130
see how different legal and cultural systems

00:29:29.130 --> 00:29:32.069
interpret the exact same business model. It really

00:29:32.069 --> 00:29:34.690
is. In the U .S., it is legal until you cross

00:29:34.690 --> 00:29:38.130
a specific line. In China, it is socially disruptive

00:29:38.130 --> 00:29:41.490
and banned. In Islamic finance, it is religiously

00:29:41.490 --> 00:29:44.359
prohibited deception. It really highlights that

00:29:44.359 --> 00:29:46.220
while the mechanics, the blue person recruiting

00:29:46.220 --> 00:29:48.740
the red person, are the same everywhere, the

00:29:48.740 --> 00:29:50.539
interpretation of what that means for society

00:29:50.539 --> 00:29:53.380
and for the individual varies wildly. So we have

00:29:53.380 --> 00:29:55.940
covered the structure, the economics, the legal

00:29:55.940 --> 00:29:58.940
battles, and the cultural impact. It is a massive

00:29:58.940 --> 00:30:01.880
industry generating billions in revenue. Billions.

00:30:02.240 --> 00:30:04.599
But as we have learned, that revenue is generated

00:30:04.599 --> 00:30:07.539
on the backs of a workforce where 99 % are losing

00:30:07.539 --> 00:30:10.579
money. And that is the central tension of this

00:30:10.579 --> 00:30:13.619
whole deep dive, isn't it? It is a business model

00:30:13.619 --> 00:30:17.059
that sells prosperity, but structurally relies

00:30:17.059 --> 00:30:20.019
on the majority failing. And it has evolved.

00:30:20.279 --> 00:30:22.960
Remember, this started with people selling perfume

00:30:22.960 --> 00:30:25.440
and vacuum cleaners door to door. It was a simple

00:30:25.440 --> 00:30:29.220
exchange of goods, but it has mutated into selling

00:30:29.220 --> 00:30:32.380
the business of selling itself. And that evolution

00:30:32.380 --> 00:30:35.240
is key. When the product becomes the opportunity,

00:30:35.759 --> 00:30:38.539
the dynamics change completely. Which brings

00:30:38.539 --> 00:30:41.809
us to our final thought for this deep dive. We

00:30:41.809 --> 00:30:43.430
always like to leave you with something to chew

00:30:43.430 --> 00:30:46.089
on, a little brain food for the road. So here

00:30:46.089 --> 00:30:49.049
is the thought. If we accept the data and the

00:30:49.049 --> 00:30:51.029
data from government sources and the companies

00:30:51.029 --> 00:30:53.670
themselves, it's pretty clear that distributors

00:30:53.670 --> 00:30:56.069
are often the primary purchasers of the product.

00:30:56.289 --> 00:30:58.769
Buying starter kits, garage qualifying, monthly

00:30:58.769 --> 00:31:01.470
minimums, all of that. If they are the ones buying

00:31:01.470 --> 00:31:03.369
the stuff, we have to ask a fundamental question.

00:31:03.630 --> 00:31:06.480
Who is the customer? Exactly. If the primary

00:31:06.480 --> 00:31:09.559
customer of an MLM is the distributor and the

00:31:09.559 --> 00:31:11.660
primary product being sold is the opportunity

00:31:11.660 --> 00:31:15.359
rather than the shampoo or the juice, does the

00:31:15.359 --> 00:31:17.500
business model actually rely on the physical

00:31:17.500 --> 00:31:20.460
product at all? Or is the product just a legal

00:31:20.460 --> 00:31:23.640
prop, a MacGuffin, if you will? Is it just there

00:31:23.640 --> 00:31:26.660
to satisfy the FTC while the real business is

00:31:26.660 --> 00:31:28.859
simply the transfer of money from the people

00:31:28.859 --> 00:31:30.960
at the bottom to the people at the top? It changes

00:31:30.960 --> 00:31:33.400
how you look at that next Hey Hunt message, doesn't

00:31:33.400 --> 00:31:35.769
it? When you are offered an opportunity, maybe

00:31:35.769 --> 00:31:38.009
the first question to ask yourself is, is the

00:31:38.009 --> 00:31:40.470
revenue coming from a customer or is it coming

00:31:40.470 --> 00:31:42.769
from a recruit? That is the question that defines

00:31:42.769 --> 00:31:45.529
the line between a business and a scheme. That

00:31:45.529 --> 00:31:48.349
is all for this deep dive. Thanks for listening.

00:31:48.410 --> 00:31:50.430
And seriously, check out the show notes if you

00:31:50.430 --> 00:31:52.470
want to see the graphs on that Amway data. It

00:31:52.470 --> 00:31:54.710
will blow your mind. It really will. We will

00:31:54.710 --> 00:31:56.109
catch you on the next one. Goodbye.
