WEBVTT

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Welcome back to The Deep Dive. It's really great

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to have you with us again. Yeah, good to be here.

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Today, we are unpacking a story that you absolutely

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think you know. It's a name, a brand you see

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in every single checkout aisle, every gas station,

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probably in your pantry right now. Oh, for sure.

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But if you peel back that wrapper, and the pun

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is absolutely intended, the story inside is so

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much darker. and stranger and infinitely more

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complex than just a chocolate bar. It really

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is. I mean, this is a story about crushing repeated

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failure. It's about a utopian social experiment

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that, against all odds, actually worked. Right.

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And it's about a man who fundamentally changed

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the definition of corporate responsibility before

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that was even a concept that business schools

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taught. We are talking, of course, about Milton

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S. Hershey. And the mission of this deep dive

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is to look way, way past the candy. We're going

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to explore how a man with a fourth grade education.

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Fourth grade is wild. It's unbelievable how he

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revolutionized an industry, narrowly escaped

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sinking on the Titanic, and left behind this

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multi -billion dollar legacy that, technically

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speaking, exists primarily to support a single

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school. And that structure? that relationship

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between the company and the school, that is really

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the North Star for this entire discussion. We're

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going to be looking at a case study in what you

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might call industrial philanthropy. Industrial

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philanthropy. I like that. Yeah. And our sources

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cover everything. We're looking at his early

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struggles, his massive pivot from caramel to

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chocolate, his... his contributions to World

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War II, and then the legal intricacies of the

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trust he established, which is a whole story

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in itself. And I have to say, looking at the

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research, one of the things I am most excited

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to get into is the story of the Ration D Bar.

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Ah, yes. This is a chocolate bar Hershey made

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for the Army that was specifically designed to

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taste, well, to taste it. Deliberately unappetizing.

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Right. It is a brilliant, if slightly cruel,

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bit of engineering psychology. And we will definitely

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get into the why of that. I can't wait. But before

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we get to the war and the billions, we have to

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start at the bottom. I mean, we usually think

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of these Gilded Age tycoons, your Rockefellers,

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your Carnegies, as these, you know, ruthless

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titans. Where does Hershey fit into that landscape?

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Was he cut from the same cloth? That's the interesting

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tension, right? He was absolutely a capitalist.

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I mean, let's be clear. He wanted to dominate

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the market. He was competitive. But his... His

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software, if you will, was just programmed differently.

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He was born September 13, 1857, in Derry Township,

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Pennsylvania. His family was Mennonite, Swiss,

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and German descent. Okay, so that's a big deal.

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He's growing up in a community that values simplicity,

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pacifism, community welfare. That has to shape

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you. It's crucial. He grew up speaking Pennsylvania

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Dutch. Right. And that background... It instilled

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this very specific work ethic and maybe more

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importantly, a sense of stewardship over wealth.

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But it did not give him a head start in business.

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Right. In fact, this is the underdog setup that

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really frames his whole life. His education was

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extremely limited. He stopped going to school

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after the fourth grade. Let's just pause on that

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for a second. Fourth grade, we are talking about

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a guy who built a global empire and he essentially

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never learned algebra or high school history

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or physics. Nothing. He's done with school. In

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1871, he's 14 years old, and his entry into the

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workforce isn't exactly, you know, a rocket launch.

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He was apprenticed to a local printer, a guy

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named Sam Ernst, who ran a German -English newspaper.

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A printer? That feels like a solid trade for

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that era. Stable. How'd he do? He was terrible

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at it. Just awful. He was clumsy, he hated the

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work, he wasn't interested, and eventually he

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got fired. Okay, so strike one. Fired from his

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first real job. Precisely. So his family steps

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in. His mother, Fanny, who was a really strong

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influence his whole life, she suggests the candy

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trade. She arranges for him to apprentice with

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a confectioner, Joseph Royer, in Lancaster, Pennsylvania.

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And he spends four years there. So he's learning

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the ropes. Sugar, temperature, timing, all of

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that. Exactly. He's learning the craft. And this

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is what kicks off what I like to call his tour

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of failures. Because once he finishes that apprenticeship,

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he doesn't just settle down. He's got ambition.

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In 1876, he moves to Philadelphia to start his

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very first business. He's young. He's ready to

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conquer the city. And Philadelphia in 1876, I

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mean, that's the centennial exposition year.

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The whole world is there. The city is booming.

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It is. It's the place to be. But the business

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fails, completely collapses. He just can't make

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it work. And he packs up. He packs up. And this

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is where his persistence starts to look, you

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know, bordering on masochism. He goes to Denver.

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Tries to work there, learn some things. Then

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he goes to New Orleans, then Chicago. He's just

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wandering across a country that's incredibly

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economically volatile, looking for a foothold.

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Wow. Then in 1883, he lands in New York City.

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He gets some training at a place called Heiler's,

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which was a massive name in candy at the time.

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And he starts his second real business. New York

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City. OK, this is the biggest stage there is.

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If you can make it there, you can make it anywhere,

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right? He didn't make it there either. You're

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kidding me. Nope. Initially, it does OK, but

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it only lasts for three years. By 1886, that

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business closes, too. He's out of money again.

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So let's just recap here. He's been fired from

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the printing gig. He failed in Philly during

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this huge national celebration. He's failed in

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New York City. He's traveled half the country,

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presumably burning through whatever capital or

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family loans he had. All of it. Most people would

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have just gone back to the farm and said, you

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know what? I tried. It's not for me. And that's

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where the narrative usually ends for 99 % of

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people. But there is a specific detail from his

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time in Denver during that wandering phase that

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is absolutely crucial. It is the technical aha

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moment that eventually changes everything for

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him. What happened in Denver? What was the secret?

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While he was working for a confectioner there,

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he learned a very specific technique, how to

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make caramel using fresh milk. Fresh milk. Why

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is that the secret sauce? I mean, that seems

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almost obvious to us now. In the late 19th century,

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it was not obvious at all. Most candies, especially

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caramels, use things like paraffin. Yeah, basically

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wax or. Other stabilizers to hold their shape

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and texture. Using fresh milk was really, really

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difficult. Milk spoils, it scorches, it's hard

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to work with in large batches. It's temperamental.

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Okay. But if you can get it right, it makes the

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caramel so much creamier, it gives it a significantly

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better shelf life, and the flavor profile is

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just, it's completely different. It creates that

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rich, dairy -forward taste that we associate

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with good caramel today. So he filed that knowledge

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away. Even though his own businesses were failing

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left and right, he kept that technical insight

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in his back pocket. Precisely. He knew he had

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a superior product methodology. He just hadn't

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found the right market or the right business

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model to make it work. So, you know, battered

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but not completely broken, he returns to Lancaster,

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Pennsylvania in 1883. Back to where he started.

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Full circle. Completely full circle. Yeah. And

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he decides to try one more time. He starts the

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Lancaster Caramel Company. And this, this is

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where the tide finally turns. It does. And it

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turns in a huge way. He applies that fresh milk

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method he learned out in Denver. The product

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is just strictly better than the competition.

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It's softer. It's tastier. It lasts longer on

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the shelf. And the company just explodes. How

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big are we talking? By the early 1890s, he has

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over 1 ,300 workers. Wow. He has two factories.

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He is exporting caramels in bulk to England.

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I mean, he is known literally as the Caramel

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King. So he finally made it. He's wealthy. He's

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successful. He employs a whole town's worth of

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people. In any other biography, this is the happily

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ever after. He could have just coasted on caramel

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for the rest of his life. He could have. Absolutely.

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And this is where we see the visionary part of

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Hershey, or maybe just the restlessness in him.

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In 1893, he takes a trip to Chicago for the World's

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Columbian Exposition. The famous Chicago World's

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Fair. This was the place where the Ferris wheel

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debuted, where electricity was really showcased

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for the first time on a mass scale. It was the

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future on display. Right. And amidst all these

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incredible wonders, you know, Tesla's AC current,

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the moving walkways, Hershey finds this one exhibit

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and becomes absolutely obsessed with it. It's

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a display of German chocolate -making machinery.

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Not the chocolate itself, but the machines. The

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whole process. You have to understand, at that

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time, chocolate was not a mass market snack.

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It was a luxury good. It was largely dominated

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by the Swiss. It was dark. It was kind of bitter.

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And it was expensive. It was for the elite. Right.

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But Hershey looks at this machinery and he sees

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the potential. He thinks. I can do this better

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and I can do it for everyone. He sees a democratization

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of luxury. He wants to take this thing for the

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rich and give it to the working person. He does.

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And he reportedly made a comment that turned

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out to be incredibly prophetic. He said, caramels

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are just a fad, but chocolate is a permanent

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thing. That is such a bold statement to make

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when you are literally the caramel king. It's

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unbelievably bold. And he puts his money where

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his mouth is. In 1900, he does something that

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absolutely shocked his peers. He sells the Lancaster

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Caramel Company. He sells the Golden Goose. For

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how much? For $1 million. Okay, we need to contextualize

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that number. $1 million in the year 1900. It

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is an astronomical amount of money. Yeah. In

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today's purchasing power, especially if you think

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about it in terms of industrial capital, you're

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talking tens of millions, maybe even more. It's

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forget about work for the rest of your life.

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Money. But he doesn't retire to a beach somewhere.

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Not even close. He takes that entire fortune

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and bets it all on a brand new industry, mass

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-produced milk chocolate. Yeah, it is a massive

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pivot. It's like the CEO of a successful car

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company suddenly selling everything to go all

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in on, I don't know, hoverboards before the technology

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is even really proven. It's a huge risk. And

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he knows he needs to build a factory, but not

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just any factory. He has to remember that lesson

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from Denver. The fresh milk. The fresh milk.

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That is his secret weapon. He needs vast, unbelievable

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quantities of fresh milk to make his formula

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work on a mass scale. So he can't just build

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this in downtown Philadelphia or New York. He

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needs to be where the cows are. Exactly. He has

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to go to the source. So he buys a huge tract

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of farmland, roughly 30 miles from Lancaster,

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right near his birthplace in Derry Township.

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Was that just nostalgia? I want to go home. I

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think there was an element of that for sure.

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But practically, it was a brilliant business

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move. It was the center of dairy farmland in

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Pennsylvania. He had direct, immediate access

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to the single most important raw material he

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needed. He essentially integrated his supply

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chain before vertical integration was, you know,

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a standard business school strategy. So he's

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got the land, he's got the cows. What about the

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chocolate itself? Is he just copying the Swiss?

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No, he spends a lot of time perfecting his own

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formula. He wasn't just trying to replicate what

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was already out there. He wanted a specific taste

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that could be mass produced, would remain stable

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on the shelf for a long time, and would appeal

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to the American palate. The first Hershey bar

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is sold in 1900. And clearly people liked it.

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They loved it. It was affordable luxury. For

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a nickel, a factory worker could enjoy something

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that just a few years earlier was reserved for

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the upper class. And then he starts innovating.

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Immediately. He innovates on the form factor.

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In 1907, he introduces Hershey's Kisses. In 1908,

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the Hershey bar with almonds. The business just

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scales and scales. And as the factory gets bigger,

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he needs more workers. A lot more workers. But

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he's out in the middle of dairy country. There's

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no housing. There's no infrastructure. There's

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nothing there. So he has to build it all himself.

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He has to build a town. And this brings us to

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the utopia part of his vision. You have to understand,

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in the late 19th and early 20th century, company

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towns were not a new concept. But they had a

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very, very bad reputation. Right. When I hear

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company town, I'm thinking of coal mining towns

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or the Pullman district in Chicago. Exactly.

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Pullman is the classic example. George Pullman

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built this whole town for his rail car workers.

00:12:02.840 --> 00:12:05.639
But it was incredibly rigid. It was paternalistic

00:12:05.639 --> 00:12:08.200
in a really controlling way. And ultimately,

00:12:08.320 --> 00:12:10.980
it was exploitative. The whole I owe my soul

00:12:10.980 --> 00:12:14.440
to the company store vibe. That's it. They paid

00:12:14.440 --> 00:12:16.580
workers in script that was only good at the company

00:12:16.580 --> 00:12:19.320
store. Rents were high even when wages were being

00:12:19.320 --> 00:12:22.919
cut. It led to massive violent strikes. It was

00:12:22.919 --> 00:12:25.659
not a happy place. So how did Hershey do it differently?

00:12:26.019 --> 00:12:28.720
He took a radically different approach. He didn't

00:12:28.720 --> 00:12:30.899
want a labor camp. He wanted a real community.

00:12:31.379 --> 00:12:34.980
He had this core belief that workers who were

00:12:34.980 --> 00:12:37.340
treated well, who lived in dignity, and who had

00:12:37.340 --> 00:12:40.320
access to culture and leisure. would be better

00:12:40.320 --> 00:12:42.759
workers and better citizens. Oh, what did he

00:12:42.759 --> 00:12:44.700
build for them? What were the basics? He built

00:12:44.700 --> 00:12:46.980
comfortable houses with indoor plumbing and electricity,

00:12:47.320 --> 00:12:49.679
which were still luxuries for many at the time.

00:12:49.980 --> 00:12:52.600
He built businesses, churches, a whole transportation

00:12:52.600 --> 00:12:55.059
infrastructure with a trolley system to connect

00:12:55.059 --> 00:12:57.879
the town. But then he went way, way beyond the

00:12:57.879 --> 00:12:59.860
basics. I'm looking at the list of things he

00:12:59.860 --> 00:13:02.580
built here, and it's kind of staggering. Hershey

00:13:02.580 --> 00:13:06.200
Park. The Hotel Hershey. The Hershey Theater.

00:13:07.629 --> 00:13:09.490
Hershey Gardens. It sounds like a resort, not

00:13:09.490 --> 00:13:11.730
a factory town. It is. He built a full -blown

00:13:11.730 --> 00:13:13.850
amusement park so his employees and their families

00:13:13.850 --> 00:13:16.649
would have a place to picnic and relax. The theater

00:13:16.649 --> 00:13:18.649
he built was so grand, it brought in Broadway

00:13:18.649 --> 00:13:22.049
-level shows. In 1935, he established the M .S.

00:13:22.070 --> 00:13:24.610
Hershey Foundation just to fund culture and education

00:13:24.610 --> 00:13:27.090
for the residents of his town. It almost sounds

00:13:27.090 --> 00:13:29.909
too good to be true. Was there a catch? Was this

00:13:29.909 --> 00:13:32.629
just, you know, a clever way to keep unions out?

00:13:32.850 --> 00:13:35.649
That's a fair question. And certainly happy workers

00:13:35.649 --> 00:13:38.509
are less likely to unionize. And Hershey was

00:13:38.509 --> 00:13:40.830
a businessman who wanted stability and no labor

00:13:40.830 --> 00:13:44.429
trouble. But the sheer level of investment suggests

00:13:44.429 --> 00:13:47.269
it was more than just a union -busting tactic.

00:13:47.750 --> 00:13:50.350
I mean, get this. He transferred the land for

00:13:50.350 --> 00:13:54.870
the Hershey Cemetery for $1. $1. $1. He wanted

00:13:54.870 --> 00:13:57.090
his workers and their families to have a dignified

00:13:57.090 --> 00:14:00.250
place to rest, even after they were gone. He

00:14:00.250 --> 00:14:02.269
was building a complete life cycle community.

00:14:02.470 --> 00:14:04.509
It's incredible. But the town, as impressive

00:14:04.509 --> 00:14:07.049
as it is, isn't his biggest legacy. Not by a

00:14:07.049 --> 00:14:09.210
long shot. We have to talk about the school.

00:14:09.309 --> 00:14:11.169
And to talk about the school, we have to talk

00:14:11.169 --> 00:14:14.029
about his wife, Kitty. Right. Catherine Kitty

00:14:14.029 --> 00:14:17.429
Sweeney. He married her in 1898. And this was

00:14:17.429 --> 00:14:19.669
a bit of a mismatch on paper, wasn't it? Oh,

00:14:19.690 --> 00:14:21.610
absolutely. I mean, Hershey was this frugal,

00:14:21.649 --> 00:14:24.549
pretty reserved Pennsylvania Dutch Mennonite.

00:14:24.889 --> 00:14:27.429
Kitty was an Irish -American Catholic from Jamestown,

00:14:27.470 --> 00:14:30.289
New York. She was bubbly. She loved society.

00:14:30.289 --> 00:14:32.929
She was vibrant. They were opposites in many

00:14:32.929 --> 00:14:35.429
ways. But by all accounts, they were deeply,

00:14:35.549 --> 00:14:37.649
deeply devoted to each other. But there was a

00:14:37.649 --> 00:14:40.009
real tragedy in their marriage. There was. They

00:14:40.009 --> 00:14:43.129
were never able to have children. And for a man

00:14:43.129 --> 00:14:45.990
who is building an empire, having no heir is

00:14:45.990 --> 00:14:48.429
a significant issue. It forces you to ask that

00:14:48.429 --> 00:14:50.990
fundamental question. Who is all of this for?

00:14:51.169 --> 00:14:53.789
But beyond the business implications, they just

00:14:53.789 --> 00:14:56.470
genuinely wanted a family. And on top of that,

00:14:56.690 --> 00:14:59.029
Kitty's health was always very frail. She suffered

00:14:59.029 --> 00:15:01.429
from a debilitating illness, likely some sort

00:15:01.429 --> 00:15:03.990
of neurological condition that just got worse

00:15:03.990 --> 00:15:07.190
over time. She eventually died quite young in

00:15:07.190 --> 00:15:09.929
1915. That's heartbreaking. So no children to

00:15:09.929 --> 00:15:11.990
leave the fortune to. What did they decide to

00:15:11.990 --> 00:15:15.210
do? Well, before she died in 1909, they made

00:15:15.210 --> 00:15:17.289
a decision together that would define the company,

00:15:17.409 --> 00:15:20.409
the town, everything forever. They signed a deed

00:15:20.409 --> 00:15:21.970
of trust establishing the Hershey Industrial

00:15:21.970 --> 00:15:23.950
School. And what was the original purpose of

00:15:23.950 --> 00:15:26.649
the school? It was for local white orphan boys.

00:15:27.570 --> 00:15:30.389
The idea was to give them a good home, a solid

00:15:30.389 --> 00:15:32.789
education, and a trade they could use to build

00:15:32.789 --> 00:15:36.070
a life. It started very small in the old homestead

00:15:36.070 --> 00:15:38.639
where Hershey himself was born. So it was a nice

00:15:38.639 --> 00:15:41.419
charitable project, a good thing to do. At first,

00:15:41.620 --> 00:15:44.940
yes. But here's the so what moment that I think

00:15:44.940 --> 00:15:48.120
just blows people's minds. In 1918, three years

00:15:48.120 --> 00:15:51.000
after Kitty died, Milton Hershey, who is now

00:15:51.000 --> 00:15:53.840
a widower with no direct heirs, he didn't just

00:15:53.840 --> 00:15:55.840
donate some extra cash to the school. What did

00:15:55.840 --> 00:15:58.139
he do? He transferred the majority of his personal

00:15:58.139 --> 00:16:00.440
assets, including the controlling interest in

00:16:00.440 --> 00:16:02.259
the Hershey Chocolate Company, to the Milton

00:16:02.259 --> 00:16:05.059
Hershey School Trust. Wait, wait. I want to be

00:16:05.059 --> 00:16:07.519
absolutely crystal clear on this. He gave the

00:16:07.519 --> 00:16:10.500
company to the school. Effectively, yes. The

00:16:10.500 --> 00:16:12.759
trust he created for the school holds the majority

00:16:12.759 --> 00:16:14.799
of the voting shares of the Hershey Company.

00:16:15.639 --> 00:16:17.860
That means the school, which is now called the

00:16:17.860 --> 00:16:20.019
Milton Hershey School and is much more diverse,

00:16:20.179 --> 00:16:22.360
controls the company. So let me get this straight.

00:16:22.740 --> 00:16:25.220
When I buy a Reese's Cup or a Hershey bar today,

00:16:25.559 --> 00:16:28.570
the profits... or at least the voting power behind

00:16:28.570 --> 00:16:30.909
the company that's making it, are sitting with

00:16:30.909 --> 00:16:33.370
a boarding school for underprivileged kids. Correct.

00:16:33.470 --> 00:16:36.389
The dividends from those shares are what fund

00:16:36.389 --> 00:16:39.889
the school. And the trust also controls 100 %

00:16:39.889 --> 00:16:42.149
of the Hershey Entertainment and Resorts Company.

00:16:42.350 --> 00:16:45.409
So the hotel, the amusement park, the stadium,

00:16:45.610 --> 00:16:47.730
it's all owned by the trust for the benefit of

00:16:47.730 --> 00:16:50.700
the school. That is just wild. I mean, usually

00:16:50.700 --> 00:16:53.200
you see billionaires setting up foundations that

00:16:53.200 --> 00:16:55.379
do good work, but they keep the business control

00:16:55.379 --> 00:16:57.980
completely separate. Or the foundation is just

00:16:57.980 --> 00:17:00.039
a tax vehicle. He literally married the business

00:17:00.039 --> 00:17:02.100
to the charity. And he did it while he was still

00:17:02.100 --> 00:17:05.299
alive. This is key. He gave up control of his

00:17:05.299 --> 00:17:08.819
fortune in 1918. He led until 1945. For nearly

00:17:08.819 --> 00:17:11.599
30 years, he went to work every day for the company

00:17:11.599 --> 00:17:13.759
that was effectively owned by the school he created.

00:17:13.960 --> 00:17:16.180
And what's the scale of this school today? It's

00:17:16.180 --> 00:17:19.940
immense. As of the data we have from 2016, the

00:17:19.940 --> 00:17:22.599
school accommodates around 2 ,000 students from

00:17:22.599 --> 00:17:25.079
pre -K through 12th grade. It provides them with

00:17:25.079 --> 00:17:28.980
literally everything. Housing, a top -tier education,

00:17:29.400 --> 00:17:32.660
clothing, medical and dental care, even college

00:17:32.660 --> 00:17:35.380
scholarships. For free. Completely free for the

00:17:35.380 --> 00:17:37.859
students and their families. It is, by a huge

00:17:37.859 --> 00:17:40.299
margin, the richest private school in the world,

00:17:40.380 --> 00:17:43.119
not because of tuition, but because of this massive

00:17:43.119 --> 00:17:45.339
endowment from the chocolate company. Speaking

00:17:45.339 --> 00:17:47.900
of medical care, there's another huge institution

00:17:47.900 --> 00:17:50.059
in Hershey that came out of this, right? the

00:17:50.059 --> 00:17:52.799
medical center. And this involves a really interesting

00:17:52.799 --> 00:17:55.660
legal twist. This is a fascinating legal story.

00:17:55.940 --> 00:17:59.079
So by the early 1960s, the chocolate company

00:17:59.079 --> 00:18:01.880
had been so successful for so long that the trust

00:18:01.880 --> 00:18:04.160
had accumulated an exorbitant amount of money.

00:18:04.259 --> 00:18:06.279
A good problem to have. An amazing problem to

00:18:06.279 --> 00:18:07.920
have. They actually couldn't spend it all just

00:18:07.920 --> 00:18:09.940
on the school without being incredibly wasteful.

00:18:10.000 --> 00:18:12.599
Help, we have too much money. A problem most

00:18:12.599 --> 00:18:15.680
nonprofits would kill for. Right. But legally,

00:18:15.799 --> 00:18:17.700
a trust has to follow the intent of the donor.

00:18:17.799 --> 00:18:20.619
It can't just sit on cash. So the board went

00:18:20.619 --> 00:18:23.099
to the Dauphin County Orphans Court, and they

00:18:23.099 --> 00:18:27.319
invoked a legal doctrine called CIPRES. The CIPRES.

00:18:27.440 --> 00:18:30.240
That sounds French. It is. It means as close

00:18:30.240 --> 00:18:32.400
as possible. Basically, it's a rule that says

00:18:32.400 --> 00:18:35.059
if a charitable trust can't fulfill its original,

00:18:35.180 --> 00:18:38.039
very specific intent, maybe because it has too

00:18:38.039 --> 00:18:40.759
much money or conditions have changed, the court

00:18:40.759 --> 00:18:42.839
can allow them to use the money for a purpose

00:18:42.839 --> 00:18:45.599
that is as close as possible to the original

00:18:45.599 --> 00:18:47.680
intent of the donor. OK, so what did they argue

00:18:47.680 --> 00:18:50.980
was as close as possible to an orphanage? They

00:18:50.980 --> 00:18:53.000
argued that Milton Hershey's core intent was

00:18:53.000 --> 00:18:55.640
to help people, especially children, in his community.

00:18:56.119 --> 00:18:58.460
So they proposed a massive gift of $50 million

00:18:58.460 --> 00:19:01.700
to Penn State University to build a world -class

00:19:01.700 --> 00:19:04.700
teaching hospital and medical center. The catch.

00:19:04.960 --> 00:19:07.319
Let me guess. It had to be built in Hershey.

00:19:07.380 --> 00:19:08.799
It had to be built in Hershey, Pennsylvania.

00:19:09.019 --> 00:19:12.559
A $50 million gift in 1963. That is a monumental

00:19:12.559 --> 00:19:15.019
amount of money. It was one of the largest single

00:19:15.019 --> 00:19:17.339
philanthropic gifts in American history at the

00:19:17.339 --> 00:19:20.220
time. And that's how the Penn State Milton S.

00:19:20.299 --> 00:19:23.359
Hershey Medical Center was born. It's this elite

00:19:23.359 --> 00:19:25.500
teaching hospital in the middle of a relatively

00:19:25.500 --> 00:19:29.000
small town, all because the chocolate money overflowed

00:19:29.000 --> 00:19:31.220
the school's capacity to spend it. It really

00:19:31.220 --> 00:19:33.839
speaks to the power of compound interest and

00:19:33.839 --> 00:19:36.380
a successful business model when it's tied directly

00:19:36.380 --> 00:19:38.680
to a philanthropic mission like that. It does.

00:19:38.759 --> 00:19:41.500
It created this self -sustaining ecosystem of

00:19:41.500 --> 00:19:44.400
wealth and community care that is still running

00:19:44.400 --> 00:19:47.000
today. I want to pivot a little bit to some of

00:19:47.000 --> 00:19:49.700
the historical intersections because Hershey's

00:19:49.700 --> 00:19:52.000
life bumps up against some of the biggest events

00:19:52.000 --> 00:19:55.000
of the 20th century. And the first one is a story

00:19:55.000 --> 00:19:57.220
that just gives me chills every time I think

00:19:57.220 --> 00:19:59.480
about it. The Titanic. It is one of those incredible

00:19:59.480 --> 00:20:03.079
what if moments in history. So in 1912, Milton

00:20:03.079 --> 00:20:06.039
and Kitty Hershey were in Europe. They were traveling.

00:20:06.519 --> 00:20:08.400
Possibly looking for medical treatments for Kitty,

00:20:08.519 --> 00:20:10.839
maybe just vacationing. They were booked to travel

00:20:10.839 --> 00:20:13.539
back to the U .S. on the maiden voyage of the

00:20:13.539 --> 00:20:16.039
RMS Titanic. They actually had the tickets. This

00:20:16.039 --> 00:20:18.900
isn't just a rumor or a legend. No, they had

00:20:18.900 --> 00:20:20.599
the tickets. In fact, the Hershey Story Museum

00:20:20.599 --> 00:20:24.099
archives have a copy of the check Milton wrote

00:20:24.099 --> 00:20:27.319
to the White Star Line. It was for the deposit

00:20:27.319 --> 00:20:30.640
on a first -class stateroom. It is a physical

00:20:30.640 --> 00:20:32.680
piece of evidence. So why didn't they get on

00:20:32.680 --> 00:20:35.559
the boat? What happened? There's a common myth

00:20:35.559 --> 00:20:37.319
that they canceled at the last minute because

00:20:37.319 --> 00:20:40.740
Kitty suddenly fell ill. But the sources we have

00:20:40.740 --> 00:20:43.400
indicate she had been ill for years. So that

00:20:43.400 --> 00:20:46.099
wasn't a sudden change. The actual reason appears

00:20:46.099 --> 00:20:48.579
to be much more mundane. Don't tell me it was

00:20:48.579 --> 00:20:50.660
a scheduling conflict. It was basically a scheduling

00:20:50.660 --> 00:20:53.460
conflict. Yeah. Business matters came up that

00:20:53.460 --> 00:20:55.500
required Milton's attention back in Pennsylvania

00:20:55.500 --> 00:20:58.220
earlier than they had planned. So just a simple,

00:20:58.299 --> 00:21:01.019
boring business matter. Exactly. They canceled

00:21:01.019 --> 00:21:03.339
their Titanic reservation and ended up taking

00:21:03.339 --> 00:21:06.680
an earlier German liner, the SS America, instead.

00:21:06.960 --> 00:21:09.720
The SS America? Wait, wasn't that ship? Wasn't

00:21:09.720 --> 00:21:11.240
that one of the ships that sent one of the ice

00:21:11.240 --> 00:21:13.599
warnings to the Titanic? It was. It's a very

00:21:13.599 --> 00:21:15.920
chilling connection. But the butterfly effect

00:21:15.920 --> 00:21:18.339
there is just staggering if he gets on that boat.

00:21:18.500 --> 00:21:21.140
The whole story changes. The Chocolate Empire

00:21:21.140 --> 00:21:23.980
might have crumbled or been sold off by executors.

00:21:24.380 --> 00:21:26.940
The school, which was only three years old at

00:21:26.940 --> 00:21:29.440
that point, might not have survived. let alone

00:21:29.440 --> 00:21:31.839
grown to what it is today. The medical center

00:21:31.839 --> 00:21:34.420
definitely wouldn't exist. Definitely not. Thousands

00:21:34.420 --> 00:21:36.119
of children over the last century would have

00:21:36.119 --> 00:21:39.000
had completely different lives. The town of Hershey

00:21:39.000 --> 00:21:41.279
might just be another blip on the map in rural

00:21:41.279 --> 00:21:43.519
Pennsylvania. It is terrifying to think about.

00:21:43.559 --> 00:21:45.480
A simple business meeting altered the course

00:21:45.480 --> 00:21:47.720
of history for thousands of people a century

00:21:47.720 --> 00:21:51.779
later. But he did survive. And because he survived,

00:21:52.079 --> 00:21:54.500
he was around for the next great global crisis,

00:21:55.059 --> 00:21:57.279
World War II. Which brings us to the ration D

00:21:57.279 --> 00:22:00.380
bar. You promised us the story of the bad -tasting

00:22:00.380 --> 00:22:02.799
chocolate. I did, and this is such a great example

00:22:02.799 --> 00:22:05.619
of Hershey's pragmatism meeting, you know, government

00:22:05.619 --> 00:22:07.759
bureaucracy. Okay, set the scene for us. It's

00:22:07.759 --> 00:22:10.359
the late 1930s. War is looming on the horizon.

00:22:10.960 --> 00:22:13.200
The U .S. Army approaches Hershey with a problem.

00:22:13.579 --> 00:22:15.960
They know chocolate is a high -energy food, and

00:22:15.960 --> 00:22:17.940
they need a durable ration bar for the troops.

00:22:18.500 --> 00:22:21.339
But they have very specific and, frankly, kind

00:22:21.339 --> 00:22:23.779
of contradictory requirements. Okay, lay them

00:22:23.779 --> 00:22:26.799
on me. Requirement number one. It has to weigh

00:22:26.799 --> 00:22:29.779
one or two ounces. Simple enough. Requirement

00:22:29.779 --> 00:22:33.039
number two. It has to resist melting at temperatures

00:22:33.039 --> 00:22:36.140
higher than 90 degrees Fahrenheit. Which makes

00:22:36.140 --> 00:22:38.740
total sense. Troops would be fighting in the

00:22:38.740 --> 00:22:41.859
Pacific, in North Africa. Standard chocolate

00:22:41.859 --> 00:22:44.619
turns to soup at around 80 degrees. Exactly.

00:22:44.920 --> 00:22:48.019
But here is requirement number three, the real

00:22:48.019 --> 00:22:51.180
kicker. It had to have an unpleasant enough flavor

00:22:51.180 --> 00:22:53.720
to prevent the troops from just snacking on them.

00:22:53.900 --> 00:22:55.980
Wait, I need to wrap my head around this. They

00:22:55.980 --> 00:22:58.240
went to the premier chocolate company in America

00:22:58.240 --> 00:23:00.440
and asked them to make chocolate that people

00:23:00.440 --> 00:23:03.160
wouldn't want to eat. Precisely. You have to

00:23:03.160 --> 00:23:05.359
put yourself in the mindset of an army quartermaster.

00:23:06.019 --> 00:23:08.519
These were emergency survival rations. They were

00:23:08.519 --> 00:23:10.599
meant for a situation where you're cut off from

00:23:10.599 --> 00:23:12.839
supply lines, maybe you're stranded behind enemy

00:23:12.839 --> 00:23:15.859
lines. If the bar tasted like a delicious, creamy

00:23:15.859 --> 00:23:18.900
Hershey bar, what would the soldiers do? They'd

00:23:18.900 --> 00:23:20.980
eat it on day one as a treat. Of course they

00:23:20.980 --> 00:23:22.880
would. And then when they were actually starving

00:23:22.880 --> 00:23:25.140
three days later, they'd have nothing left. The

00:23:25.140 --> 00:23:26.980
army needed to save the soldiers from themselves.

00:23:27.400 --> 00:23:31.259
That is some dark, pragmatic logic. Make it grow

00:23:31.259 --> 00:23:33.839
so it saves their life. It worked. Hershey's

00:23:33.839 --> 00:23:36.480
chemists got to work on it. They developed this

00:23:36.480 --> 00:23:39.799
new formula that used oat flour, sugar, cocoa

00:23:39.799 --> 00:23:42.640
butter, skim milk powder, and some artificial

00:23:42.640 --> 00:23:45.400
flavoring. It was dense. It was hard as a rock.

00:23:45.519 --> 00:23:47.559
How hard are we talking? We're talking so hard

00:23:47.559 --> 00:23:49.460
that the official instructions suggested it was

00:23:49.460 --> 00:23:52.960
best to shave slices off it with a knife. Soldiers

00:23:52.960 --> 00:23:55.500
reportedly hated it. They had nicknames for it,

00:23:55.519 --> 00:23:57.380
like Hitler's secret weapon, because it was so

00:23:57.380 --> 00:23:59.940
tough to chew. But did it do the job? Did it

00:23:59.940 --> 00:24:02.420
meet the requirements? It did. Perfectly. It

00:24:02.420 --> 00:24:05.519
provided 600 calories in a tiny, stable package.

00:24:05.579 --> 00:24:07.839
It didn't melt in the jungle heat. And it kept

00:24:07.839 --> 00:24:09.980
men alive in the worst possible conditions. How

00:24:09.980 --> 00:24:13.130
many of these... brick flavored bars did they

00:24:13.130 --> 00:24:15.009
end up making? The production numbers are just

00:24:15.009 --> 00:24:17.569
staggering. In 1939, the plant could produce

00:24:17.569 --> 00:24:19.950
about 100 ,000 bars a day. By the end of the

00:24:19.950 --> 00:24:22.509
war, the Hershey plant in Pennsylvania was churning

00:24:22.509 --> 00:24:26.150
out 24 million bars a week. 24 million a week?

00:24:26.309 --> 00:24:28.390
The logistics of that alone are mind -boggling.

00:24:28.450 --> 00:24:30.849
I mean, getting the cocoa, the sugar, the packaging,

00:24:30.950 --> 00:24:34.839
all during wartime rationing. All told, it's

00:24:34.839 --> 00:24:37.480
estimated they produced over three billion ration

00:24:37.480 --> 00:24:40.180
D and tropical chocolate bars during the war.

00:24:40.279 --> 00:24:42.019
Wait, hang on. What's the tropical chocolate

00:24:42.019 --> 00:24:44.859
bar? Well, after a year or two of soldiers complaining

00:24:44.859 --> 00:24:47.720
bitterly about the ration D, the army decided

00:24:47.720 --> 00:24:50.740
they could be a little bit nicer. So in 1943,

00:24:50.880 --> 00:24:52.640
they commissioned the tropical chocolate bar.

00:24:52.990 --> 00:24:55.450
It was still designed to resist melting and tropical

00:24:55.450 --> 00:24:57.789
heat, but it was formulated to taste somewhat

00:24:57.789 --> 00:24:59.869
better than the ration D. That's a low bar to

00:24:59.869 --> 00:25:02.549
clear, pun absolutely intended. A very low bar.

00:25:02.730 --> 00:25:05.049
But Hershey's contribution wasn't just chocolate.

00:25:05.269 --> 00:25:08.029
The factory's own machine shop, the guys who

00:25:08.029 --> 00:25:09.930
normally maintain the chocolate rollers and wrapping

00:25:09.930 --> 00:25:12.829
machines, was actually converted to make parts

00:25:12.829 --> 00:25:15.309
for tanks and other military hardware. They made

00:25:15.309 --> 00:25:17.890
gun mounts. They made parts for the Navy. It's

00:25:17.890 --> 00:25:20.089
amazing to picture a chocolate factory making

00:25:20.089 --> 00:25:23.150
tank parts. It really just shows the total mobilization

00:25:23.150 --> 00:25:25.869
of the entire country for the war effort. It

00:25:25.869 --> 00:25:28.329
really does. And for all of this, the company

00:25:28.329 --> 00:25:30.809
received five Army -Navy -E production awards

00:25:30.809 --> 00:25:33.990
for excellence in production. And Milton Hershey

00:25:33.990 --> 00:25:35.950
was there for all of it. He was an old man by

00:25:35.950 --> 00:25:38.210
then, but he saw his little caramel company transform

00:25:38.210 --> 00:25:41.569
into a genuine war machine. He did. But as the

00:25:41.569 --> 00:25:44.549
war was ending, so was his life. Yeah. Let's

00:25:44.549 --> 00:25:46.930
talk about the end of that era. He lived a very,

00:25:46.970 --> 00:25:50.710
very long life. He did. He died on October 13th,

00:25:50.710 --> 00:25:55.150
1945. He was 88 years old. And fittingly, I think,

00:25:55.150 --> 00:25:57.650
he died in the very hospital that he had helped

00:25:57.650 --> 00:26:00.650
make possible. In Hershey, Pennsylvania, of course.

00:26:01.009 --> 00:26:03.970
And he was buried in the Hershey Cemetery, the

00:26:03.970 --> 00:26:06.460
one he built and gave the land for. right next

00:26:06.460 --> 00:26:08.079
to his wife, Kitty, and his parents, who had

00:26:08.079 --> 00:26:09.980
also been moved there. It's a very poetic end.

00:26:10.059 --> 00:26:12.460
He is literally surrounded by the town and the

00:26:12.460 --> 00:26:14.420
community that he built from scratch. And if

00:26:14.420 --> 00:26:16.900
you go there today, there's a statue of him at

00:26:16.900 --> 00:26:19.359
the Milton Hershey School. It's this bronze statue

00:26:19.359 --> 00:26:21.319
of Milton with an orphan boy kind of wrapped

00:26:21.319 --> 00:26:24.319
in his arms. Yeah. And the inscription is really

00:26:24.319 --> 00:26:27.119
powerful. It says, His deeds are his monument.

00:26:27.339 --> 00:26:30.759
His life is our inspiration. His deeds are his

00:26:30.759 --> 00:26:33.099
monument. I like that a lot. He didn't build

00:26:33.099 --> 00:26:35.339
a giant pyramid for himself. He built a school

00:26:35.339 --> 00:26:37.819
and a town. And the recognition continued even

00:26:37.819 --> 00:26:41.519
after his death. In 1995, the U .S. Postal Service

00:26:41.519 --> 00:26:44.500
issued a stamp honoring him as a philanthropist.

00:26:44.559 --> 00:26:47.059
And of course, every year on September 13th,

00:26:47.059 --> 00:26:49.880
his birthday, people all over the world now celebrate

00:26:49.880 --> 00:26:52.539
International Chocolate Day. So let's try to

00:26:52.539 --> 00:26:54.279
bring this all together. We've covered the failures,

00:26:54.500 --> 00:26:57.230
the chocolate revolution, the utopian town. The

00:26:57.230 --> 00:26:59.910
Incredible Trust, Titanic, the World War II bars.

00:27:00.470 --> 00:27:02.490
What does this all mean for us today? What's

00:27:02.490 --> 00:27:04.569
the big takeaway? I think the key takeaway, the

00:27:04.569 --> 00:27:06.630
thing that is so unique, is the structure he

00:27:06.630 --> 00:27:09.029
left behind. You know, we live in this era of

00:27:09.029 --> 00:27:11.910
massive wealth accumulation. We see billionaires

00:27:11.910 --> 00:27:14.089
pledging to give their money away, which is great.

00:27:14.289 --> 00:27:17.150
But Hershey didn't just pledge. He structurally

00:27:17.150 --> 00:27:19.710
bound his wealth -generating engine, the company,

00:27:19.809 --> 00:27:22.309
directly to his philanthropic mission, the school.

00:27:22.450 --> 00:27:24.210
Right. It wasn't a one -time check. It was a

00:27:24.210 --> 00:27:27.079
perpetual motion machine for charity. Exactly.

00:27:27.079 --> 00:27:29.500
As long as people around the world eat chocolate,

00:27:29.720 --> 00:27:32.680
the school is funded. And he did this while he

00:27:32.680 --> 00:27:35.940
was still alive. He gave up control of his fortune

00:27:35.940 --> 00:27:38.759
decades before he died. It really comes down

00:27:38.759 --> 00:27:41.400
to that concept of enough. He reached a point

00:27:41.400 --> 00:27:43.700
where he must have said to himself, I have enough.

00:27:43.920 --> 00:27:46.019
I have more than I will ever need. Now what can

00:27:46.019 --> 00:27:48.519
this wealth build for someone else? And that's

00:27:48.519 --> 00:27:50.579
the provocative question, isn't it? In a world

00:27:50.579 --> 00:27:52.740
where the goal is so often just endless growth

00:27:52.740 --> 00:27:55.140
for the sake of shareholders, the Hershey model

00:27:55.140 --> 00:27:58.779
is a fascinating anomaly. It asks us, what if

00:27:58.779 --> 00:28:01.339
the ultimate shareholder was the community? What

00:28:01.339 --> 00:28:03.680
if the profit motive was harnessed directly for

00:28:03.680 --> 00:28:06.339
social good, not just as an afterthought or a

00:28:06.339 --> 00:28:08.630
tax write -off? That is a powerful thought to

00:28:08.630 --> 00:28:10.750
leave on. I guess next time you grab a Hershey

00:28:10.750 --> 00:28:12.990
bar or a Kit Kat or Reese's, you can remember

00:28:12.990 --> 00:28:15.250
you aren't just buying a snack. You're feeding

00:28:15.250 --> 00:28:18.509
a trust that educates thousands of kids. And

00:28:18.509 --> 00:28:20.650
you're validating the dream of a fourth grade

00:28:20.650 --> 00:28:23.269
dropout who just refused to let failure stop

00:28:23.269 --> 00:28:25.849
him. A pretty sweet legacy at the end of the

00:28:25.849 --> 00:28:28.049
day. Thanks for listening to this deep dive.

00:28:28.230 --> 00:28:29.170
We'll see you next time.
