WEBVTT

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Welcome back to the Deep Dive. Today we're, well,

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we're undertaking a mission, you could say, a

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deep dive into a single, truly monumental figure.

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Nagavara Ramarau Narayana Murthy, or N .R. Narayana

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Murthy. Exactly. He's an Indian billionaire,

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an entrepreneur, and... The visionary founder

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of Infosys. He is. And our sources really paint

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this incredible picture of a man who didn't just

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succeed in business, but who fundamentally shaped

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the entire global services economy that we live

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in today. That's really the core of our mission

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here. We need to unpack his entire story, his

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whole arc. We have to understand the mechanisms

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of his global influence, the philosophy that

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drove him, and then critically, why this towering

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figure of industry has so recently become such

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a lightning rod. A light and rod for a furious

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debate. A huge debate about work ethic, productivity

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and what life should even look like in the modern

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age. Well, his legacy is just it's hard to overstate.

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I mean, Time magazine and CNBC, they don't just

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hand out titles like father of the Indian I .T.

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sector. No, that's a serious claim. It's a huge

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claim and it reflects his singular contribution.

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He pioneered IT services outsourcing from India,

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an industry that's now worth, what, hundreds

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of billions of dollars a year? And his stature.

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It's not just in India. It's truly global. Fortune

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magazine put him on their list of the 12 greatest

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entrepreneurs of our time. Right. Alongside people

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like Steve Jobs and Bill Gates. Exactly. And

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when you add in this estimated net worth. About

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five billion U .S. dollars as of early 2025.

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And then this other high profile connection.

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The geopolitical connection. Yeah. Being the

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father in law of the former U .K. prime minister,

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Rishi Sunak, you start to realize this is someone

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whose words and decisions carry an immense amount

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of weight far beyond any single boardroom. And

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that's what makes the contrast so, so palpable.

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He spent decades building this reputation as

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a kind of global statesman, a proponent of what

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he called compassionate capitalism. Building

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this ethical, transparent company that made so

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many of its employees wealthy. Thousands of them.

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Yet the public conversation right now, it's almost

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entirely focused on his recent, very prescriptive

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advice about work hours. It's like we're watching

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a transition in real time from business icon

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to productivity provocateur. That's a great way

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to put it. So to understand why his recent statements

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are so jarring. We really have to go back. We

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have to start at the beginning, at the moment.

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A self -described confused leftist turned into

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a compassionate capitalist. OK, let's unpack

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this entire arc. So Murthy was born in 1946.

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That's a year before India's independence, which

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is which is a really important context. Right.

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He was born in Siddhligada, which was then the

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kingdom of Mysore. Now it's in Karnataka. And

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his family was, you know, a Canada speaking middle

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class Desha Samadva Brahmin family. That middle

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class foundation feels really important, doesn't

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it? It seems like it shaped his entire view on.

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on upward mobility and the power of education.

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Absolutely. Education was the engine. You can

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see it in his academic path. It's just this relentless

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pursuit of technical excellence. He gets his

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bachelor's degree in electrical engineering from

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the National Institute of Engineering in Mysuru

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back in 67. But he didn't stop there. No, not

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at all. He went on to the Indian Institute of

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Technology Kanpur, or IIT Kanpur, and got his

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master's degree in 69. And for anyone listening

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who might not be familiar with the Indian system,

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getting into an IIT is... especially back then,

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that puts you at the absolute apex of technical

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talent in the country. It does. It gave him this

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incredibly rigorous intellectual foundation.

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He was ready to tackle the kind of huge technological

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challenges of that era. In his early career,

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it wasn't a corporate path, was it? It was more

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academic. infrastructural, almost like nation

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building. It really was. He started at the Indian

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Institute of Management in Ahmedabad. I am Ahmedabad

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first as a research associate. And then he rose

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to become the chief systems programmer. And the

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sources point to some genuinely pioneering work

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there. He was involved in developing India's

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very first time sharing computer system. We really

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have to pause on that for a second, because for

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us today, that might not sound like much, but

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you have to put yourself back in the late 60s,

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early 70s in India. Right. Computing was incredibly

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expensive. It was centralized. It was slow. It

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was hampered by import restrictions, a lack of

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infrastructure. It was a scarce resource. So

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why was time sharing such a big deal? It let

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multiple people use the same very expensive mainframe

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computer at the same time. maximizing its use.

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Exactly. Instead of people lining up to wait

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for their turn on the machine, several people

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could work at once. It was a huge step in just

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democratizing access to computing power in a

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place like India where resources were so limited.

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So he's solving a national infrastructure problem

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with software. He is. And beyond that, he also

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designed and implemented a basic interpreter

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for the Electronics Corporation of India Limited.

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So he wasn't just using the tools. He was building

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the tools themselves. The language layer that

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makes programming accessible to more people.

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That's the key point. This established him not

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just as a manager, but as a real engineer capable

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of deep, original software architecture. But

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the road from there to Infosys. Yeah. It wasn't

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a straight line. We tend to focus on the massive

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successes, but the sources remind us of his first

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major failure. Softronics. The company he started

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that folded after, what, about a year and a half?

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18 months, yeah. And that failure is so often

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a crucial part of the story. It must have showed

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him just how tough entrepreneurship was in that

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regulatory environment. After it failed, he joined

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a company called Patany Computer Systems in Pune.

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And that experience in a more established IT

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firm was probably essential. It was. It gave

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him the professional networks, the understanding

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of how to scale operations, all things he would

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later leverage for Infosys. But the real pivot,

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the... The philosophical foundation for everything

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that came next, that didn't happen in a boardroom

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or a computer lab. No, it happened on a train

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near a contested border. And this is where it

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gets really interesting, because we're talking

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about a complete ideological transformation.

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The pivotal moment. It was 1974. Murthy's traveling

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in Eastern Europe, and he is arrested and expelled

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near the Yugoslav -Bulgarian border. This is

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the height of the communist era. He was just

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detained. Detained, apparently without any cause.

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He experienced firsthand the... the abrupt suffocating

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power of a totalitarian state. So you have this

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highly accomplished, logical, technical professional

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who is suddenly stripped of his liberty by a

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completely arbitrary system. That must have been

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a profound shock. It shook his entire worldview.

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He has said over and over again that this single

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event was the catalyst. It's what transformed

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him from what he calls a confused leftist communist

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into a compassionate capitalist. OK, let's unpack

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that term, compassionate capitalist. What does

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that actually mean in practice, especially in

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the India of that time? Well, if you connect

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the dots, he saw state ownership and central

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planning leading to rigidity and arbitrary power.

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So he turned to market mechanisms to capitalism.

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But crucially, he anchored that new belief with

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the idea of compassion. Which for him meant prioritizing

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wealth creation for his employees. Infosys became

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famous for offering stock options so widely it

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turned hundreds, maybe even thousands of its

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middle class employees into millionaires. This

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was a radical idea in the 1980s and 90s in India,

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where the owners and top management usually kept

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all the wealth. So his model was basically an

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antidote to what he experienced on that train.

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It was. It was. Let's harness the freedom and

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efficiency of the market to create wealth, but

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then let's distribute that wealth widely to lift

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up society and reduce disparity. That 1974 incident

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gave him the moral, the philosophical mandate

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to create a new kind of Indian company, one defined

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by transparency, governance, and employee equity.

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Which is the perfect bridge to the Infosys story

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itself. He wasn't just starting a company. He

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was launching an organization based on this very

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specific, deeply personal ideology. So the stage

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is set. The philosophy is defined. And in 1981,

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Infosys is founded in Pune. But it wasn't a solo

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act. No, he launched it with six other software

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professionals, a whole cohort of technical minds

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who were, you know, committed to this new vision.

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And the origin story is really the stuff of legend.

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The sources all confirmed that the initial capital

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investment was just RS -10000. And that modest

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sum came from his wife, Sudha Murthy. We really

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need to put that number in context. RS -10000

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in 1981. I mean, it wasn't nothing, but to launch

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a technology company, one with global ambitions.

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It's an unbelievably small amount. It just highlights

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the immense faith, the personal risk and the

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the sheer audacity of starting a venture like

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that in an India that was still so heavily regulated

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and often. quite hostile to private enterprise.

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That initial investment really represents the

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entire foundation of a multinational giant built

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on personal sacrifice. Absolutely. And Murthy

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served as the CEO for 21 years, from 1981 all

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the way to 2002. 21 years. That covers the most

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critical phases imaginable. The early struggle,

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the Indian liberalization reforms in the early

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90s. The dot -com boom, the Y2K boom, all of

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it. And that long, steady period of leadership

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is what allowed him to really define the company's

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culture and its processes from the ground up.

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After his CEO tenure, he transitioned to chairman

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of the board until 2011. Yeah. But the key contribution,

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the thing that really earns him that father of

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the Indian IT sector title is a specific innovation.

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A technical and operational one. It's the articulation,

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the design and the implementation of the global

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delivery model for IT services outsourcing from

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India. The GDM. This is the true mechanism of

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his success, isn't it? Yeah. We need to break

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this down for you, the listener, to really get

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its revolutionary impact. It is. Before Mercy

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and the GDM, outsourcing often just meant moving

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low -end data processing tasks offshore. The

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GDM changed everything because it allowed for

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highly complex, mission -critical projects to

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be executed reliably from India. So how did it

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actually work? It broke a big project down into

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distinct parts, right? Three main components.

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First, you had the on -site team, a small group

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of very experienced people working right there

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at the client's office, maybe in New York or

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London. Their job was to define the requirements,

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manage expectations, and be the face of the project.

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The client -facing part. Exactly. Then part two,

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the offshore component. This was the bulk of

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the work, all the technical development, the

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coding, the testing that was all done in India,

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leveraging the lower cost base and the huge pool

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of highly educated engineers. And sometimes there

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was a third part. Yeah, sometimes a nearshore

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or remote center was used to handle things like

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integration or specific time zone issues. But

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the genius of it was standardizing this whole

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process. Making it repeatable. Repeatable, scalable,

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and guaranteed by really strict quality control.

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This standardization took away the perceived

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risk for Western clients who were very nervous

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about sending complex work thousands of miles

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away. It turned IT outsourcing from a risky experiment

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into a predictable industrialized service. And

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the ultimate advantage, the thing that truly

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revolutionized the sector, was using the time

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difference. The 24 -hour workday. Work done in

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the U .S. during their day could be handed off

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electronically to the team in India. They'd work

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on it overnight. And by the time the U .S. team

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came back to work the next morning, morning,

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the next phase was done. It just dramatically

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accelerated project timelines and created massive

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cost savings. It proved that Indian companies

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could handle enterprise -level work. And that

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is why the accolades are deserved. He didn't

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just participate in an existing market. He defined

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the entire operating model for an industry that

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fundamentally reshaped how global corporations

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handle technology. So after steering Infosys

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to become this global titan, he steps down in

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August 2011. He takes the title Chairman Emeritus.

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But the story. It wasn't quite over. No, the

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ship needed studying, it seems. In June 2013,

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due to what was widely reported as some governance

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issues and maybe faltering growth after he left,

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Murthy was brought back. As executive chairman.

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Yes, for a specified five -year period. His return

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really highlighted just how indispensable his

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stewardship and his moral authority were within

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that organization. He came back to... basically

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reinstill the principles he championed from the

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start. But his second stint was actually pretty

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short. Very short. He stood down as executive

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chairman in June 2014, served as a non -executive

00:12:29.850 --> 00:12:31.789
chairman for a few more months, and then in October

00:12:31.789 --> 00:12:34.629
2014, he finally resumed the title of chairman

00:12:34.629 --> 00:12:37.750
emeritus for good. But even in retirement, that

00:12:37.750 --> 00:12:40.509
commitment to transparency and governance, the

00:12:40.509 --> 00:12:43.990
core of his compassionate capitalism, it remained

00:12:43.990 --> 00:12:47.440
absolute. It did. The sources note that as late

00:12:47.440 --> 00:12:50.340
as 2017, he publicly raised significant concerns

00:12:50.340 --> 00:12:53.000
over what he saw as alleged corporate governance

00:12:53.000 --> 00:12:56.039
lapses at Infosys. And that public critique,

00:12:56.120 --> 00:12:59.259
which the company denied, is such a crucial detail.

00:12:59.480 --> 00:13:02.720
It shows that even as a retired founder, he held

00:13:02.720 --> 00:13:04.740
the company to the highest ethical standard,

00:13:04.899 --> 00:13:07.700
the very standard he set back in the 80s, as

00:13:07.700 --> 00:13:10.340
a response to his ideological shift away from

00:13:10.340 --> 00:13:12.840
opaque state control. He was basically telling

00:13:12.840 --> 00:13:15.039
the world and the company that the principles

00:13:15.039 --> 00:13:18.929
were So the creation of Infosys really opened

00:13:18.929 --> 00:13:21.389
all these doors for Murthy to become this incredibly

00:13:21.389 --> 00:13:23.769
powerful voice in global commerce and thought

00:13:23.769 --> 00:13:26.169
leadership. We're moving beyond his role as an

00:13:26.169 --> 00:13:28.809
entrepreneur now and into his role as a global

00:13:28.809 --> 00:13:31.269
advisor. And if you just look at his affiliations,

00:13:31.269 --> 00:13:34.210
you can see his status as a trusted voice. He

00:13:34.210 --> 00:13:36.250
served as an independent director on the corporate

00:13:36.250 --> 00:13:39.110
board of HSBC. One of the world's largest banks.

00:13:39.600 --> 00:13:42.039
Exactly. And think about the perspective he brought

00:13:42.039 --> 00:13:44.919
to a major international bank. It wasn't just

00:13:44.919 --> 00:13:48.139
banking expertise. It was an expert view on rapid

00:13:48.139 --> 00:13:51.039
digital transformation, on technological scale,

00:13:51.240 --> 00:13:54.179
on risk management across dozens of different

00:13:54.179 --> 00:13:57.320
global regulatory environments. Skills he honed,

00:13:57.320 --> 00:14:00.700
managing Infosys' huge operations. And his board

00:14:00.700 --> 00:14:04.360
roles went way beyond finance. He advised DBS

00:14:04.360 --> 00:14:08.200
Bank, Unilever. A massive consumer goods multinational.

00:14:08.360 --> 00:14:12.360
ICI. His presence on the Unilever board, for

00:14:12.360 --> 00:14:14.580
example, it signals that even traditional businesses

00:14:14.580 --> 00:14:17.360
needed to integrate advanced IT and data management.

00:14:17.620 --> 00:14:20.059
He was bringing the digital revolution to every

00:14:20.059 --> 00:14:22.539
single sector he touched. His reach also went

00:14:22.539 --> 00:14:25.559
deep into global policy. In 2005, he co -chaired

00:14:25.559 --> 00:14:27.799
the World Economic Forum in Davos. And that's

00:14:27.799 --> 00:14:29.980
not just an attendance badge. Co -chairing Davos

00:14:29.980 --> 00:14:32.299
means you are instrumental in setting the global

00:14:32.299 --> 00:14:34.799
dialogue, in driving the conversation around

00:14:34.799 --> 00:14:37.019
major economic and social issues at the very

00:14:37.019 --> 00:14:40.279
highest level. And beyond pure business, his

00:14:40.279 --> 00:14:43.080
commitment to education is just so evident in

00:14:43.080 --> 00:14:45.860
all his advisory and trustee roles. He served

00:14:45.860 --> 00:14:48.139
on the advisory boards for institutions that

00:14:48.139 --> 00:14:50.259
are shaping the next generation of global leaders.

00:14:50.539 --> 00:14:55.179
Cornell University. and he provided guidance

00:14:55.179 --> 00:14:58.200
to huge philanthropic organizations like the

00:14:58.200 --> 00:15:01.019
Ford Foundation and the UN Foundation. This is

00:15:01.019 --> 00:15:03.519
a clear application of his compassionate capitalism

00:15:03.519 --> 00:15:07.039
philosophy, taking the insights and wealth generated

00:15:07.039 --> 00:15:09.360
by the market and channeling them back toward

00:15:09.360 --> 00:15:12.360
education, poverty reduction, and global stability.

00:15:12.820 --> 00:15:14.779
A really high honor in the academic world is

00:15:14.779 --> 00:15:17.200
his role as a trustee of the Rhodes Trust. The

00:15:17.200 --> 00:15:19.240
Rhodes Trust, which oversees the Rhodes Scholars

00:15:19.240 --> 00:15:21.779
at Oxford, and he was involved with the Institute

00:15:21.779 --> 00:15:24.419
for Advanced Study in Princeton. These appointments

00:15:24.419 --> 00:15:27.539
signal a profound respect for his wisdom in identifying,

00:15:27.860 --> 00:15:30.200
funding and mentoring intellectual talent on

00:15:30.200 --> 00:15:32.860
a global scale. And he also maintained his influence

00:15:32.860 --> 00:15:35.799
in India, didn't he? Oh, absolutely. He chaired

00:15:35.799 --> 00:15:37.600
the governing board of the Public Health Foundation

00:15:37.600 --> 00:15:40.759
of India and served on the strategic board advising

00:15:40.759 --> 00:15:43.639
a major national law firm. His focus remained

00:15:43.639 --> 00:15:47.799
balanced health, law, governance, global commerce.

00:15:48.039 --> 00:15:50.779
This immense sphere of influence is really reflected

00:15:50.779 --> 00:15:53.379
in the honors he's received. We should detail

00:15:53.379 --> 00:15:55.080
some of the major awards because they really

00:15:55.080 --> 00:15:57.610
illustrate his global stature. Within India,

00:15:57.710 --> 00:16:00.490
he got two of the nation's highest civilian awards,

00:16:00.769 --> 00:16:04.450
the Padma Shri in 2000 and then the Padma Vyuturjan

00:16:04.450 --> 00:16:07.610
in 2008. And the Padma Vyuturjan is second only

00:16:07.610 --> 00:16:10.090
to the Bharat Ratna. It's a recognition of him

00:16:10.090 --> 00:16:12.679
as a nation builder. It is. But internationally,

00:16:13.159 --> 00:16:15.480
the recognition is almost more striking because

00:16:15.480 --> 00:16:18.240
of its political significance. In 2007, the UK

00:16:18.240 --> 00:16:20.379
government named him an honorary commander of

00:16:20.379 --> 00:16:23.240
the Order of the British Empire, a CBE. And then

00:16:23.240 --> 00:16:25.320
a year later, the French government recognized

00:16:25.320 --> 00:16:27.559
him as an officer of the Legion of Honor. Just

00:16:27.559 --> 00:16:30.159
think about the symbolism there. The UK and France,

00:16:30.440 --> 00:16:33.379
two major G7 economies, are giving their highest

00:16:33.379 --> 00:16:35.879
civilian honors to an entrepreneur whose success

00:16:35.879 --> 00:16:38.019
was built on creating a model that efficiently

00:16:38.019 --> 00:16:40.830
moved IT jobs from the West to the East. It's

00:16:40.830 --> 00:16:42.250
like they were acknowledging that the Indian

00:16:42.250 --> 00:16:45.769
IT sector wasn't a threat, but a necessary and

00:16:45.769 --> 00:16:48.149
professional partner in the global digital transformation.

00:16:48.470 --> 00:16:50.809
Exactly. And they were acknowledging Murthy as

00:16:50.809 --> 00:16:53.710
the architect of that partnership. These national

00:16:53.710 --> 00:16:55.990
honors were then complemented by all sorts of

00:16:55.990 --> 00:16:58.690
industry and academic awards. The Ernst &amp; Young

00:16:58.690 --> 00:17:01.269
World Entrepreneur of the Year, the Woodrow Wilson

00:17:01.269 --> 00:17:04.170
Award for Corporate Citizenship. The Hoover Medal

00:17:04.170 --> 00:17:07.529
in 2012. It's like all these awards together

00:17:07.529 --> 00:17:10.779
synthesizes legacy. He's seen as a responsible

00:17:10.779 --> 00:17:14.099
leader who used entrepreneurial success to drive

00:17:14.099 --> 00:17:16.720
social and ethical progress around the world.

00:17:16.859 --> 00:17:19.279
So now, shifting from the boardroom and the diplomatic

00:17:19.279 --> 00:17:21.700
stage, we can look at the core of his support

00:17:21.700 --> 00:17:24.599
system, his immediate family. And they're a highly

00:17:24.599 --> 00:17:26.460
accomplished group, often in the media spotlight

00:17:26.460 --> 00:17:28.380
themselves. Right. And we have to start with

00:17:28.380 --> 00:17:31.460
his spouse, Sudha Murthy. He married her in 1978.

00:17:31.900 --> 00:17:34.880
And she is just such an essential figure in this

00:17:34.880 --> 00:17:37.119
whole story. She is not just the spouse of a

00:17:37.119 --> 00:17:38.819
billionaire. She's a distinguished educator,

00:17:39.079 --> 00:17:41.160
an author, a philanthropist in her own right.

00:17:41.500 --> 00:17:43.940
And, of course, she provided that crucial initial

00:17:43.940 --> 00:17:47.259
capital for Infosys. That R is 10 ,000. But her

00:17:47.259 --> 00:17:50.119
involvement didn't stop there. Not at all. She

00:17:50.119 --> 00:17:52.240
served as the chairperson of the Infosys Foundation,

00:17:52.299 --> 00:17:55.140
and she steered its corporate social responsibility

00:17:55.140 --> 00:17:58.319
and philanthropic work. In many ways, she was

00:17:58.319 --> 00:18:00.720
the practical face of the compassionate part

00:18:00.720 --> 00:18:03.099
of their capitalist venture. She made sure the

00:18:03.099 --> 00:18:06.039
company's success translated directly into societal,

00:18:06.380 --> 00:18:09.200
good education, health care, rural development.

00:18:09.559 --> 00:18:12.480
They have two children, Akshata Murthy and Rohan

00:18:12.480 --> 00:18:15.869
Murthy, and their son, Rohan, he naturally went

00:18:15.869 --> 00:18:18.589
into the tech world. He did, though he deliberately

00:18:18.589 --> 00:18:21.430
seems to have sought an independent path. He

00:18:21.430 --> 00:18:24.210
had a brief, very high -profile immersion in

00:18:24.210 --> 00:18:25.690
the family business, though. Right, when his

00:18:25.690 --> 00:18:27.890
father came back as executive chairman in 2013.

00:18:28.309 --> 00:18:30.410
Rohan served as his executive assistant for that

00:18:30.410 --> 00:18:33.049
year. He was learning the corporate ropes directly

00:18:33.049 --> 00:18:35.789
from the master, so to speak. But then he strategically

00:18:35.789 --> 00:18:38.750
left Infosys in 2014 to start his own company,

00:18:39.130 --> 00:18:42.369
Soroco. And that move is really telling. It speaks

00:18:42.369 --> 00:18:44.730
to the unique challenge of operating in the shadow

00:18:44.730 --> 00:18:47.509
of such a colossal family legacy. And it shows

00:18:47.509 --> 00:18:49.990
that drive to build a personal success story

00:18:49.990 --> 00:18:52.670
that's separate from Infosys. And then, of course,

00:18:52.730 --> 00:18:54.750
we come to the most globally prominent family

00:18:54.750 --> 00:18:57.670
connection, the one that bridges technology and

00:18:57.670 --> 00:19:02.549
finance with G7 politics. His daughter, Akshata

00:19:02.549 --> 00:19:05.349
Murthy. Akshata Murthy married Rishi Sunak back

00:19:05.349 --> 00:19:08.569
in 2009. For a long time, it was a personal connection,

00:19:08.809 --> 00:19:11.250
but as Sunak's political career just accelerated

00:19:11.250 --> 00:19:14.529
incredibly rapidly, it placed the Murthy family

00:19:14.529 --> 00:19:16.890
right in the international political spotlight.

00:19:17.069 --> 00:19:19.789
The political significance is just... immense

00:19:19.789 --> 00:19:22.230
and complex, Rishi Sunak served as the prime

00:19:22.230 --> 00:19:25.009
minister of the United Kingdom from 2022 to 2024.

00:19:25.390 --> 00:19:27.890
Which made N .R. Narayana Murthy the father -in

00:19:27.890 --> 00:19:30.670
-law of a sitting UK prime minister. The optics

00:19:30.670 --> 00:19:32.750
of that are just fascinating. Murthy builds his

00:19:32.750 --> 00:19:34.930
wealth by perfecting a mechanism, the global

00:19:34.930 --> 00:19:37.309
delivery model, that moved highly skilled, cost

00:19:37.309 --> 00:19:39.569
-effective service jobs from places like the

00:19:39.569 --> 00:19:42.519
UK to India. And now his family sits at the absolute

00:19:42.519 --> 00:19:45.279
apex of British political power. It creates this

00:19:45.279 --> 00:19:47.480
very intricate, sometimes politically sensitive

00:19:47.480 --> 00:19:50.319
relationship between global capital, talent migration

00:19:50.319 --> 00:19:53.039
and national governance. It just underscores

00:19:53.039 --> 00:19:55.119
this idea that the business and tech decisions

00:19:55.119 --> 00:19:57.720
made decades ago by Indian entrepreneurs are

00:19:57.720 --> 00:20:00.210
no longer just in the economic sphere. No, they've

00:20:00.210 --> 00:20:03.390
evolved into these profound geopolitical and

00:20:03.390 --> 00:20:06.230
familial realities. It really shows the extent

00:20:06.230 --> 00:20:09.470
to which the Indian diaspora and Indian led global

00:20:09.470 --> 00:20:12.609
businesses influence world politics today. OK,

00:20:12.670 --> 00:20:15.980
so now we have to pivot. We pivot from his monumental

00:20:15.980 --> 00:20:18.900
achievements, his high profile family, to the

00:20:18.900 --> 00:20:21.680
issue that has really recast his entire public

00:20:21.680 --> 00:20:24.519
persona. The productivity controversy. The intense,

00:20:24.660 --> 00:20:27.440
highly charged debate around his views on work

00:20:27.440 --> 00:20:29.740
ethic. And this all started boiling over in late

00:20:29.740 --> 00:20:32.799
2023. Right. The initial comment was this call

00:20:32.799 --> 00:20:35.160
for the younger generation in India to work 70

00:20:35.160 --> 00:20:38.319
hours a week. 70 hours. 70. And he framed this

00:20:38.319 --> 00:20:41.319
as a necessity for national prosperity. He argued

00:20:41.319 --> 00:20:43.369
that if India wants rapid economic... growth

00:20:43.369 --> 00:20:46.069
it requires significant personal sacrifice and

00:20:46.069 --> 00:20:48.390
extreme dedication from its youth and the reaction

00:20:48.390 --> 00:20:52.160
was immediate yeah and fierce, especially on

00:20:52.160 --> 00:20:55.059
social media and within the huge Indian IT and

00:20:55.059 --> 00:20:57.160
startup sectors. It just tapped into this widespread

00:20:57.160 --> 00:20:59.519
resentment over work -life balance that already

00:20:59.519 --> 00:21:01.880
plagues India's corporate culture. It felt like

00:21:01.880 --> 00:21:04.140
a direct challenge to the modern definition of

00:21:04.140 --> 00:21:06.740
professional success. And what resonated so negatively,

00:21:06.940 --> 00:21:09.480
I think, was the perception that this figure

00:21:09.480 --> 00:21:12.119
of immense wealth, who is part of a generation

00:21:12.119 --> 00:21:14.460
that benefited so much from India's economic

00:21:14.460 --> 00:21:17.880
liberalization, was now asking the current generation

00:21:17.880 --> 00:21:21.579
to just... Double down on sacrifice. A generation

00:21:21.579 --> 00:21:23.720
that often faces higher living costs and fewer

00:21:23.720 --> 00:21:26.700
social safety nets. Exactly. So about a year

00:21:26.700 --> 00:21:30.539
later, in November 2024, he responds to this

00:21:30.539 --> 00:21:32.619
massive backlash. He offers a clarification.

00:21:33.200 --> 00:21:35.259
a critical one that kind of got lost in all the

00:21:35.259 --> 00:21:37.880
noise. He stated that his remark was meant as

00:21:37.880 --> 00:21:40.819
a matter for personal introspection, not a mandatory

00:21:40.819 --> 00:21:43.019
policy for the country. He tried to shift the

00:21:43.019 --> 00:21:45.700
framework from a national mandate to a personal

00:21:45.700 --> 00:21:48.660
philosophy. He did. He clarified that his own

00:21:48.660 --> 00:21:50.980
choice was to work more than 70 hours a week

00:21:50.980 --> 00:21:53.640
for over 40 years. And then he added, nobody

00:21:53.640 --> 00:21:56.210
can say you should do it. He was offering his

00:21:56.210 --> 00:21:58.410
own path as an example of what it took for him

00:21:58.410 --> 00:22:00.869
to succeed, not as a prescription for everyone

00:22:00.869 --> 00:22:03.029
else. But the controversy didn't go away. In

00:22:03.029 --> 00:22:05.470
fact, it escalated. The sources say that in November

00:22:05.470 --> 00:22:08.569
2025, he moved from just suggesting high work

00:22:08.569 --> 00:22:11.849
hours to actively advocating for a specific and

00:22:11.849 --> 00:22:14.529
notorious model. The 996 working hour system.

00:22:14.690 --> 00:22:17.109
Which raises a really important question. Why

00:22:17.109 --> 00:22:20.380
that model? What is it? It dictates working from

00:22:20.380 --> 00:22:25.099
9 .10 a .m. to 9 .00 p .m. six days a week. It's

00:22:25.099 --> 00:22:28.480
a 72 -hour week, essentially. And his alleged

00:22:28.480 --> 00:22:31.660
rationale was that this system contributed massively

00:22:31.660 --> 00:22:34.480
to China's rapid economic growth. And so it could

00:22:34.480 --> 00:22:36.740
be a blueprint for India. This is where his argument

00:22:36.740 --> 00:22:38.720
becomes highly problematic. And it's why the

00:22:38.720 --> 00:22:42.400
backlash was so severe. The 996 system is globally

00:22:42.400 --> 00:22:45.339
known as an unsustainable, burnout -inducing,

00:22:45.339 --> 00:22:48.319
and often exploitative labor practice. The backlash

00:22:48.319 --> 00:22:51.519
was completely justified. It focused on the documented

00:22:51.519 --> 00:22:54.019
detrimental effects on physical and mental health.

00:22:54.119 --> 00:22:57.640
Systems like 996 lead to stress, sleep deprivation,

00:22:57.799 --> 00:23:00.420
family problems, and severe long -term health

00:23:00.420 --> 00:23:02.960
issues. What the Japanese call karoshi. Death

00:23:02.960 --> 00:23:05.920
from overwork. And here is the absolutely crucial

00:23:05.920 --> 00:23:08.400
counterpoint that just undermines his entire

00:23:08.400 --> 00:23:10.859
rationale for using China as a model. Wait, let

00:23:10.859 --> 00:23:13.400
me guess. The 996 system was actually outlawed

00:23:13.400 --> 00:23:16.279
by the Chinese Supreme Court in 2021. Wow. So

00:23:16.279 --> 00:23:18.539
he's advocating for a system that the very country

00:23:18.539 --> 00:23:20.619
he's citing as the success story has already

00:23:20.619 --> 00:23:22.599
abandoned and declared illegal and inhumane.

00:23:22.859 --> 00:23:25.539
Precisely. The court cited fundamental labor

00:23:25.539 --> 00:23:28.559
law protections. So Murthy was advocating for

00:23:28.559 --> 00:23:31.019
a system that was already deemed unsustainable

00:23:31.019 --> 00:23:33.380
from both a human and a legal standpoint in the

00:23:33.380 --> 00:23:36.420
country he held up as the example. It suggests

00:23:36.420 --> 00:23:40.160
a real failure to engage with the contemporary

00:23:40.160 --> 00:23:43.000
global context of labor ethics. And the critique

00:23:43.000 --> 00:23:45.420
also focused on compensation, didn't it? This

00:23:45.420 --> 00:23:48.339
idea that extreme overwork often doesn't come

00:23:48.339 --> 00:23:50.529
with overtime pay. Right. The sacrifice falls

00:23:50.529 --> 00:23:52.710
entirely on the worker while the corporation

00:23:52.710 --> 00:23:55.269
reaps all the benefits. And this just challenges

00:23:55.269 --> 00:23:57.589
the core of his own legacy. The compassionate

00:23:57.589 --> 00:24:00.190
capitalist who built his empire on distributing

00:24:00.190 --> 00:24:03.250
wealth and championing strong governance is now

00:24:03.250 --> 00:24:05.710
promoting a model that's widely seen as promoting

00:24:05.710 --> 00:24:08.150
worker exploitation. It just forces you to ask

00:24:08.150 --> 00:24:10.170
whether his definition of compassion has shifted

00:24:10.170 --> 00:24:12.650
under the weight of this intense national ambition.

00:24:12.930 --> 00:24:14.750
The debate he sparked, it really goes beyond

00:24:14.750 --> 00:24:17.009
just business advice. It's a philosophical conflict

00:24:17.009 --> 00:24:19.019
over what should drive national growth. growth?

00:24:19.039 --> 00:24:21.640
Should be human capital driven by sustainable

00:24:21.640 --> 00:24:24.640
ethical practices? Or should it be achieved through

00:24:24.640 --> 00:24:27.839
sheer brute force productivity mandates, even

00:24:27.839 --> 00:24:29.960
if that leads to burnout and horrible health

00:24:29.960 --> 00:24:32.839
outcomes for your workforce? His statements seem

00:24:32.839 --> 00:24:35.059
to reveal this deep seated belief, which is common

00:24:35.059 --> 00:24:37.859
among first generation titans, that their personal

00:24:37.859 --> 00:24:40.940
path of intense sacrifice is the only path to

00:24:40.940 --> 00:24:43.400
national success. Maybe failing to account for

00:24:43.400 --> 00:24:46.210
how much the world and labor laws. have changed

00:24:46.210 --> 00:24:48.910
since the 1980s. So what does this all mean?

00:24:49.009 --> 00:24:51.289
We've traced this monumental life and career

00:24:51.289 --> 00:24:54.109
of N .R. Narayana Murthy, and his legacy is really

00:24:54.109 --> 00:24:56.509
one of these transformative dualities. He is

00:24:56.509 --> 00:24:59.230
the foundational pioneer, the father of the Indian

00:24:59.230 --> 00:25:01.930
IT sector, who perfected the global delivery

00:25:01.930 --> 00:25:04.650
model. who established a gold standard for corporate

00:25:04.650 --> 00:25:06.450
governance and employee wealth distribution.

00:25:06.750 --> 00:25:10.069
And created India's first truly global tech giant.

00:25:10.269 --> 00:25:12.950
But simultaneously, he's positioned himself as

00:25:12.950 --> 00:25:15.069
this contemporary figure whose advice, first

00:25:15.069 --> 00:25:17.670
the 70 -hour workweek and then the outlawed 996

00:25:17.670 --> 00:25:19.910
system, has fundamentally fractured his public

00:25:19.910 --> 00:25:23.349
identity. But in doing so, he has ignited a critical,

00:25:23.509 --> 00:25:26.529
I think a necessary, global conversation about

00:25:26.529 --> 00:25:29.450
work -life balance, the ethical duties of corporations,

00:25:29.930 --> 00:25:33.710
and the true non -monetary cost of prioritizing

00:25:33.710 --> 00:25:35.970
hypergrowth. The man who built his empire on

00:25:35.970 --> 00:25:38.630
a concept forged by that encounter with the Soviet

00:25:38.630 --> 00:25:41.049
system's rigidity, the whole idea of compassionate

00:25:41.049 --> 00:25:44.289
capitalism, is now testing the absolute limits

00:25:44.289 --> 00:25:46.930
of that compassion. He's advocating for working

00:25:46.930 --> 00:25:49.109
hours that many people just see as fundamentally

00:25:49.109 --> 00:25:52.089
incompatible with human welfare. It's incredible.

00:25:52.190 --> 00:25:55.029
We saw how he transformed a deeply negative personal

00:25:55.029 --> 00:25:58.529
experience, his arrest in 1974, into the philosophical

00:25:58.529 --> 00:26:01.400
foundation for his entire company. He converted

00:26:01.400 --> 00:26:03.619
a confrontation with communism into a mandate

00:26:03.619 --> 00:26:06.140
for market -driven societal improvement. So now

00:26:06.140 --> 00:26:08.079
that his focus is shifted to these productivity

00:26:08.079 --> 00:26:10.460
mandates for the entire nation, how should emerging

00:26:10.460 --> 00:26:12.799
economies balance that urgent need for rapid

00:26:12.799 --> 00:26:15.079
transformative growth, that 70 -hour -a -week

00:26:15.079 --> 00:26:18.099
mindset with the well -documented mental, physical,

00:26:18.220 --> 00:26:20.700
and societal costs of forcing systems like 996

00:26:20.700 --> 00:26:23.339
onto a modern workforce? I mean, what stands

00:26:23.339 --> 00:26:25.349
out to you? The central tension here is just

00:26:25.349 --> 00:26:28.609
all about sustainability. Can the legacy of a

00:26:28.609 --> 00:26:31.609
man who built an entire industry on repeatable,

00:26:31.650 --> 00:26:34.730
scalable and high quality processes maintain

00:26:34.730 --> 00:26:37.930
a coherent philosophy while he advocates for

00:26:37.930 --> 00:26:40.210
a labor model that has been proven in multiple

00:26:40.210 --> 00:26:43.289
global contexts to be neither repeatable nor

00:26:43.289 --> 00:26:46.029
scalable nor sustainable for human beings? And

00:26:46.029 --> 00:26:48.410
what does success truly mean if the cost is measured

00:26:48.410 --> 00:26:50.890
in widespread burnout rather than a widely distributed

00:26:50.890 --> 00:26:53.309
wealth? Powerful questions. Powerful questions.

00:26:53.450 --> 00:26:55.849
for all of us to consider as we watch these global

00:26:55.849 --> 00:26:58.890
economies shift and evolve. That's all the time

00:26:58.890 --> 00:27:00.789
we have for this deep dive. Thank you for tuning

00:27:00.789 --> 00:27:01.009
in.
