I am freaking so fucking exhausted. I am so exhausted.
And I know you non -blacks should be exhausted
too. If, and I know you have, come across this
situation. Anyway, what the fuck does this mean?
The thumb and pointing finger clapping together
real fast. What does that mean? That's silly
as hell. We'll come back. Frontier Airline contractors
were mocking this traveler who arrived to the
gate 30 minutes before boarding time and after
a while he agreed to pay the $25 check -in fee,
late check -in fee. But these two employees kept
mocking him. Had their phones out recording him
saying, oh, you said you're going to check me
in. I'm going to make you check me in. She just
had to be right. And she's like, I'm not checking
you in. Who's going to mess with you? I don't
know what they were saying exactly, but they
were taunting him, mocking him. And the other
person, another black, late 20s, early 30s, was
filming him saying some more stuff while this
older woman acted like she was on the phone.
I don't know how true that is. She heard the
whole thing, and she was steady patting the girl
who was doing the most, like, calm down, calm
down. What she should have been doing is checking
the man in so he can make his flight on time.
He paid for a ticket. He said he was going to
pay the fee, the late check -in fee, and they
just continued to record him and mock him. is
some of the recording. This is too ridiculous.
Listen. And all the while, this black lady was
doing a bunch of nothing, listening to the conversation,
and not jumping in and intervening these two
black young bitches with their fucked up attitude
and not checking this man on the flight. And
then, listen to what this white guy says. He
just had to put his two cents in. He worked there
too, and he just had to be heard. I don't know
what his problem was, but listen. Now, the older
black lady, I shouldn't call her older because
we're about the same age, she has her phone out
doing something, walking away, just walking in
circles, like, what the fuck? Let the man get
on this flight. He agreed to pay the extra fee.
But they just had to be petty and had to be,
like, argumentative, like, and doing that one
finger and thumb thing, which looks ridiculous.
This is like, just pissed me off. They don't
know what he had to get home to. They don't know
why he was late. Like, I'm glad they were fucking
fired. And they shouldn't have any more jobs
dealing with customer service. They should be
mopping the bathroom floors, doing the dishes,
something far away from dealing with customers.
And I recently had this same experience with
the Chipotle girl. The only black worker and
the only worker with a fucking attitude. Like,
I haven't been to Chipotle in two or three years,
right? I went up there a couple weeks ago and
I had the rice bowl and then I got the quesadilla.
The whole time, she was like, I said, brown rice,
but do you want beans? Before I can get my sentence
completed, she would cut me off and just slap
my beans on, slap my whole, like, half a jar
of sour cream. Like, mm, mm, mm. Then I said,
she's like. What three sides do you want with
the quesadilla? I said, oh, I'll get sides. She
said, yeah. I said, okay, what do I choose from?
She did her finger back and back of her shoulder,
like, look at the board. What an attitude. I
looked at her. Then the customer was beside me,
young black girl. She looked at me like, mm,
like, really? And I was like, really? So, I'm
like, okay, I gave her grace. Maybe she was having
a bad day. So, I'll let it go. Let it go, pay
for it. And then I went back yesterday. And I
was like, please don't let her serve me. She
came up. What do you want? I said, a brown rice
bowl. Before I can get the bowl out, you want
beans? I said, yeah, pinto. Before I can get
pinto out, you want meat? I said, let me finish
my previous sentence before you cut me off. So
she slapped the meat on there, and then she walked
away. Bye, bitch. I don't need you serving me
anyway. So, in some cases, I would say, please
have someone else serve me. Or just walk out.
Or just walk out. Nobody deserves to be treated
like shit when they go to a place of business
and spend their money. So, my advice to everybody,
besides, you know, getting on the plane, walk
out of the fucking establishment. Just walk out.
Because I've seen too many black girls with attitudes.
Granted, they're young, fresh out of high school
most of the time, but that's no excuse. Like,
when I was young, yeah, I may have been mad at
something at home or about a relationship, but
when I realized, okay. Okay, I need to change
my fucking attitude. And greet the customers
with grace. With courtesy. Hold that shit in
until you get home, until you get in the car,
and cry about it. I had to learn that in my early
20s. Because I was working with customers at
Burlington Coat Factory. I was like, okay, I
can't do this because I've seen this too many
times. My first job was working in the office
when I was 16 around older people. And I didn't
have to interact with too many customers outside.
But I kept my attitude internalized. Like, I
went to lunch by myself, cried by myself. But
young black girls and even some older women,
hold that shit inside until you get home. On
your lunch break, go out in the fucking car and
cry about it. I used to go to the library on
my lunch break, parking the parking lot away
from people who can see me and cry about my home
situation. And oddly enough, I saw my boss one
day. We were in the same spot. Like, we pulled
up at the same damn time, honey. We parked across
from each other, and we noticed, like, that's
my boss. That's my employee. But we didn't handle
our business. Sat there, decompressed. I listened
to music. She left before I did. But that's what
you have to do. Now I'm going to finish playing
this for you. And you're going to hear this white
man. Jump in with his little funky -ass comment.
Listen. So, the white man said that, put his
little two cents in, and was helped, and then
turned around and started helping the white customer.
Like, that's all you said. All these employees
are fucked up. They all should have been let
go. And I'm going to keep digging because I can't
really find anything but this video and... Excuse
me. This video and little excerpts like the airline
confirmed that contractors are no longer associated
with the company. So they've been fired. And
let me see. The staff was working for a third
party contractor. If I was a contractor, nix
them from my books. Nope, you're not working
for me again. And then I found out that Frontier
Airlines quickly terminated the contract staff
and reached out directly to the customer. Oh,
okay. Offering a refund and reimbursement for
a new flight. Then context says... The incident
highlights ongoing scrutiny regarding customer
service at budget airlines with discussions on
social media, often focusing on the third -party
contractors. Wow, and that came from just an
AI overview. I'm not sure how correct AI is,
but yeah, this is... This is embarrassing. Embarrassing.
Like... Keep that shit at home. Like... Who gonna
make me that? You gonna make me that? You can't
make me that. Girl, do your damn job. Like, now
you don't have one. Laugh at that. I'm going
to... Research this some more, but I had to have
you listen to the craziness and the childlike
responses from the frontier agents and the non
-help from the older lady that was just walking
around the back of the desk, patting the girl.
who's like, calm down, calm down, whatever she
was saying, and not taking care of the customer.
And the white guy who jumped in and had his little
two cents and not took care of the customer.
They were hurt. They were in their feelings because
he said he would never fly Frontier again. So
what? I've said that. And I never flew Frontier
again. Frontier is shitty. Hence, The customer
service. I flew Frontier 10 years ago when somebody
else took me to a trip to Vegas. That trip home.
That trip home. Woo! I was sitting on the hump.
I'm short. And I was still uncomfortable sitting
on the hump. Turbulence out the wazoo. The plane
was little. I vow I will never fly in the frontier
again, and I never have, and I never will. Until
then, walk away from a company that has this
type of disrespect at the customer service desk.
Black bitches with attitude.