WEBVTT 00:00:00.000 --> 00:00:02.000 Today we're going to talk about Copilot Chat, 00:00:02.240 --> 00:00:05.179 also known as Copilot for Everyone because it's 00:00:05.179 --> 00:00:07.740 included with your business, enterprise, education, 00:00:07.839 --> 00:00:11.320 and other licenses. You can use it for your everyday 00:00:11.320 --> 00:00:15.160 work and interact with AI agents. Welcome to 00:00:15.160 --> 00:00:17.460 Collaboration Simplified. My name is Shervin 00:00:17.460 --> 00:00:20.300 Chaffee and I work at Microsoft as a Copilot 00:00:20.300 --> 00:00:23.480 Principal Technical Specialist. There's a lot 00:00:23.480 --> 00:00:26.000 of interest in Copilot Chat and some confusion. 00:00:26.670 --> 00:00:29.530 So we'll dig into what Copilot Chat is, what 00:00:29.530 --> 00:00:32.549 it can and can't do, and compare it to the paid 00:00:32.549 --> 00:00:36.810 Microsoft 365 Copilot license. But most importantly, 00:00:36.950 --> 00:00:39.350 we'll answer the question of why you should use 00:00:39.350 --> 00:00:43.350 it. I'll give you one hint. Shadow IT. Let's 00:00:43.350 --> 00:00:45.390 review some slides to answer these questions 00:00:45.390 --> 00:00:52.039 and later do a demo. okay so let's get into the 00:00:52.039 --> 00:00:55.179 deep dive of copilot chat and by the way the 00:00:55.179 --> 00:00:58.780 full name is microsoft 365 copilot chat so if 00:00:58.780 --> 00:01:01.380 you see that it's the same thing as copilot chat 00:01:01.380 --> 00:01:04.439 and one of the most common questions i also get 00:01:04.439 --> 00:01:07.120 is hey sure where is this presentation can i 00:01:07.120 --> 00:01:09.599 have it and i'm happy to say that this is actually 00:01:09.599 --> 00:01:11.840 a public presentation so i'll drop the link in 00:01:11.840 --> 00:01:14.420 the description so you can use it yourself if 00:01:14.420 --> 00:01:18.599 you wanted to now looking at microsoft 365 copilot 00:01:18.599 --> 00:01:21.390 chat It looks like it's really broken down into 00:01:21.390 --> 00:01:25.390 three different pillars. We have chat, agents, 00:01:25.430 --> 00:01:28.409 and IT controls. Let's look at each one separately. 00:01:28.909 --> 00:01:33.629 So on the chat side, it's a free secure AI chat 00:01:33.629 --> 00:01:37.829 and it's powered by GPT -4 .0 and it's web grounded. 00:01:38.510 --> 00:01:41.790 Now, first of all, I wouldn't use the word free 00:01:41.790 --> 00:01:44.310 because you're paying for a license and I'll 00:01:44.310 --> 00:01:46.909 show you which licenses this is actually included 00:01:46.909 --> 00:01:49.400 with. So I would use the word included. It's 00:01:49.400 --> 00:01:51.379 included with the license that you've paid for, 00:01:51.519 --> 00:01:54.700 but you're getting it at no additional cost. 00:01:55.280 --> 00:01:59.159 So that's one thing. The other is that it's secure, 00:01:59.260 --> 00:02:03.900 which is fantastic. And this goes to the intro 00:02:03.900 --> 00:02:07.599 that I mentioned about shadow IT. The fact that 00:02:07.599 --> 00:02:10.919 it's secure is going to be really good for your 00:02:10.919 --> 00:02:14.639 enterprise to use as an included AI function 00:02:14.639 --> 00:02:18.789 instead of your end users going and using their 00:02:18.789 --> 00:02:23.909 own AI platform like ChatGPT for example and 00:02:23.909 --> 00:02:27.870 that in the free version isn't necessarily secure 00:02:27.870 --> 00:02:30.750 and I'll show you what I mean in just a little 00:02:30.750 --> 00:02:34.789 bit now it's powered by GPT -4 .0 and it's web 00:02:34.789 --> 00:02:37.030 grounded that's the other differentiator it's 00:02:37.030 --> 00:02:40.349 grounded on the web versus being grounded on 00:02:40.349 --> 00:02:43.919 your tenant or your tenant data so with the paid 00:02:43.919 --> 00:02:48.800 m365 copilot license it's basically grounded 00:02:48.800 --> 00:02:52.360 on your tenant data so your emails and your chat 00:02:52.360 --> 00:02:55.120 messages and your onedrive files you can ask 00:02:55.120 --> 00:02:58.460 it questions about your documents with this it's 00:02:58.460 --> 00:03:01.520 grounded on the web but you can actually attach 00:03:01.520 --> 00:03:04.560 a file and you can ask it to summarize the document 00:03:04.560 --> 00:03:06.560 or analyze the document so there's definitely 00:03:06.560 --> 00:03:09.659 benefits there but it's not as full featured 00:03:09.659 --> 00:03:12.419 as a paid license. Now, moving on to the next 00:03:12.419 --> 00:03:16.400 pillar, which is agents, integrated into the 00:03:16.400 --> 00:03:19.280 chat experience and paid for on a consumption 00:03:19.280 --> 00:03:22.340 basis. What's really good about this is that, 00:03:22.439 --> 00:03:24.599 again, because it's included with your license, 00:03:24.960 --> 00:03:29.560 you can still have access to building and using 00:03:29.560 --> 00:03:32.689 agents. We've done a lot of content on this channel 00:03:32.689 --> 00:03:35.689 on creating different types of agents. And there 00:03:35.689 --> 00:03:37.409 are actually certain types of agents that you 00:03:37.409 --> 00:03:40.210 can create where you don't have to pay for at 00:03:40.210 --> 00:03:42.789 all. With this included license, you can use 00:03:42.789 --> 00:03:44.590 those types of agents. And I'll show you which 00:03:44.590 --> 00:03:47.370 ones in just a little bit. And then other types 00:03:47.370 --> 00:03:50.830 of agents that you build, you have to pay for 00:03:50.830 --> 00:03:54.330 as you go. So this consumption pay as you go 00:03:54.330 --> 00:03:57.509 model, you can set up a subscription. And then 00:03:57.509 --> 00:04:00.069 there's X amount of cents that you have to pay. 00:04:00.509 --> 00:04:02.569 i'll show you the details on that as well but 00:04:02.569 --> 00:04:06.550 still it gives you a platform to use to create 00:04:06.550 --> 00:04:08.949 and to use these types of agents without having 00:04:08.949 --> 00:04:13.830 to pay for the full m365 copilot license at some 00:04:13.830 --> 00:04:16.709 point in time it'll make sense to move over to 00:04:16.709 --> 00:04:18.850 the paid license if you're using agents quite 00:04:18.850 --> 00:04:22.410 a bit but in the beginning it's a good way to 00:04:22.410 --> 00:04:26.269 start to experiment and then on the third pillar 00:04:26.269 --> 00:04:30.490 it controls enterprise data protection, and agent 00:04:30.490 --> 00:04:34.050 management. So again, this goes back to the first 00:04:34.050 --> 00:04:37.449 pillar, which is secure AI. Enterprise data protection 00:04:37.449 --> 00:04:41.170 is huge, right? You don't want people to be using 00:04:41.170 --> 00:04:46.509 their own version of AI, consumer AI, where they're 00:04:46.509 --> 00:04:49.089 copying and pasting company sensitive information 00:04:49.089 --> 00:04:52.750 that those different models can actually learn 00:04:52.750 --> 00:04:56.069 from and take that and put that as part of their 00:04:56.069 --> 00:05:03.269 llm their large language models so i wanted to 00:05:03.269 --> 00:05:06.069 ask chat gpt because this is most likely the 00:05:06.069 --> 00:05:08.449 service that most people that don't have access 00:05:08.449 --> 00:05:12.069 to secure ai will end up using i wanted to ask 00:05:12.069 --> 00:05:14.230 it can you tell me if you actually learn from 00:05:14.230 --> 00:05:16.610 my prompts and so it comes back and says i don't 00:05:16.610 --> 00:05:18.449 learn in the sense that i retain information 00:05:18.449 --> 00:05:21.610 beyond our conversation but i can remember context 00:05:21.610 --> 00:05:25.019 during a session So I asked, so you don't update 00:05:25.019 --> 00:05:27.500 your large language model using the info that 00:05:27.500 --> 00:05:30.000 I share? It says, correct. I don't update my 00:05:30.000 --> 00:05:32.879 underlying LLM with anything you share. I said, 00:05:32.920 --> 00:05:35.600 fine. Can you tell me where your privacy policy 00:05:35.600 --> 00:05:38.800 is? It sent me the link and I looked in there 00:05:38.800 --> 00:05:43.220 and says, we may use content submitted to ChatGPT 00:05:43.220 --> 00:05:47.220 and or other services to improve our model performance, 00:05:47.660 --> 00:05:50.579 including content from your images and files. 00:05:51.370 --> 00:05:53.649 And they gave me a link to an additional document. 00:05:53.730 --> 00:05:55.769 And I looked in their services for individuals. 00:05:55.930 --> 00:05:59.350 It says, when you use our services, such as ChatGPT, 00:05:59.470 --> 00:06:02.029 we may use your content to train our models. 00:06:02.949 --> 00:06:05.250 Fantastic. That's kind of what I thought. And 00:06:05.250 --> 00:06:09.610 that's what everybody pretty much thinks or knows. 00:06:09.769 --> 00:06:13.430 But they still use ChatGPT. And if you're the 00:06:13.430 --> 00:06:16.230 IT team, do you really want your company's secret 00:06:16.230 --> 00:06:19.459 information? being copied and pasted into chat 00:06:19.459 --> 00:06:22.319 gpt now compare this to the enterprise data protection 00:06:22.319 --> 00:06:27.379 and m365 copilot and m365 copilot chat it's a 00:06:27.379 --> 00:06:29.839 good document i'll put that link in the description 00:06:29.839 --> 00:06:33.500 as well but basically if you look at this it 00:06:33.500 --> 00:06:37.720 talks about m365 copilot and copilot chat offer 00:06:37.720 --> 00:06:40.819 the same enterprise terms available in our microsoft 00:06:40.819 --> 00:06:44.319 365 commercial offerings and one of the keys 00:06:44.319 --> 00:06:47.949 was right here for like an apples to apples comparison 00:06:47.949 --> 00:06:52.250 and it says your data isn't used to train foundation 00:06:52.250 --> 00:07:00.310 models now with respect to who actually has access 00:07:00.310 --> 00:07:03.750 to this included copilot chat it's right here 00:07:03.750 --> 00:07:06.290 in the documentation and so we have some really 00:07:06.290 --> 00:07:10.009 good documentation this microsoft 365 copilot 00:07:10.009 --> 00:07:12.990 chat documentation i'll drop this link in the 00:07:12.990 --> 00:07:16.230 description as well but here we go with respect 00:07:16.230 --> 00:07:21.610 to m365 copilot chat eligibility and basically 00:07:21.610 --> 00:07:24.649 i don't know if you know the kind of license 00:07:24.649 --> 00:07:27.529 that you have or you're consuming you don't really 00:07:27.529 --> 00:07:29.529 need to know necessarily because there's ways 00:07:29.529 --> 00:07:32.470 you can tell that you're using the copilot chat 00:07:32.470 --> 00:07:35.069 experience but essentially this is saying that 00:07:35.069 --> 00:07:38.790 if you're using these education types of licenses 00:07:38.790 --> 00:07:43.139 or you're using a business type of license i 00:07:43.139 --> 00:07:46.339 believe this is for 300 users or less for businesses 00:07:46.339 --> 00:07:50.000 or you're using these e3s or e5s those are the 00:07:50.000 --> 00:07:53.420 types of licenses i deal with the most f1s f3s 00:07:53.420 --> 00:07:56.480 are frontline workers and then there's a team's 00:07:56.480 --> 00:07:59.319 license and there's office licenses so all of 00:07:59.319 --> 00:08:01.720 these are licenses basically for institutions 00:08:01.720 --> 00:08:04.680 for companies so if you're part of a university 00:08:04.680 --> 00:08:08.779 a college a school district or you work for a 00:08:08.779 --> 00:08:11.680 small business or a large enterprise chances 00:08:11.680 --> 00:08:14.259 are you're consuming these types of licenses 00:08:14.259 --> 00:08:17.759 and so copilot chat will be available to you 00:08:17.759 --> 00:08:26.139 before we continue if you're finding value in 00:08:26.139 --> 00:08:29.480 the content so far please give it a like as it 00:08:29.480 --> 00:08:31.939 really does help the channel thank you very much 00:08:31.939 --> 00:08:34.820 for your support so talking about access back 00:08:34.820 --> 00:08:36.940 to the document that i was showing you if you 00:08:36.940 --> 00:08:39.600 scroll down a little bit there's a section that 00:08:39.600 --> 00:08:44.230 talks about ensuring users accessing copilot 00:08:44.230 --> 00:08:48.710 chat and basically it says that with the recent 00:08:48.710 --> 00:08:53.529 updates to microsoft 365 copilot chat the copilot 00:08:53.529 --> 00:08:56.870 experience for work and personal use no longer 00:08:56.870 --> 00:09:00.570 share the same name and that's the differentiation 00:09:00.570 --> 00:09:04.090 right you got work and you got personal so if 00:09:04.090 --> 00:09:06.370 there's anyone that is watching this video that 00:09:06.370 --> 00:09:10.620 is thinking hey i want to use copilot and i have 00:09:10.620 --> 00:09:13.080 a personal account or i have a family account 00:09:13.080 --> 00:09:16.299 this doesn't apply right copilot chat does not 00:09:16.299 --> 00:09:20.460 apply copilot chat is basically for work your 00:09:20.460 --> 00:09:23.639 universities colleges small businesses large 00:09:23.639 --> 00:09:26.620 businesses they can have a paid or they can have 00:09:26.620 --> 00:09:30.340 the included the copilot chat personal is a different 00:09:30.340 --> 00:09:33.000 story i'll show you personal in just a second 00:09:33.549 --> 00:09:36.049 but basically anytime you hear the word microsoft 00:09:36.049 --> 00:09:40.470 365 copilot chat or microsoft 365 copilot that's 00:09:40.470 --> 00:09:44.710 for work and education and microsoft copilot 00:09:44.710 --> 00:09:50.149 it's missing the word 365 is for personal use 00:09:50.149 --> 00:09:54.009 okay a little bit confusing to be honest but 00:09:54.009 --> 00:09:57.600 that's just the way the wording is now You just 00:09:57.600 --> 00:09:59.320 have to be careful, right? And you'll see from 00:09:59.320 --> 00:10:01.399 the experiences they differ. I'll show you that 00:10:01.399 --> 00:10:03.440 in a little bit in the demo. Now, there's a chart 00:10:03.440 --> 00:10:05.940 here that basically says, look, if you're using 00:10:05.940 --> 00:10:09.500 Copilot for personal use or you're using it for 00:10:09.500 --> 00:10:13.240 worker education, there is Microsoft Copilot. 00:10:13.679 --> 00:10:17.899 And this is for unauthenticated or signed in 00:10:17.899 --> 00:10:22.039 with personal accounts. Then you're able to basically 00:10:22.039 --> 00:10:26.509 access it from. copilot .microsoft .com that's 00:10:26.509 --> 00:10:31.950 a yes bing .com chat and so on but none of these 00:10:31.950 --> 00:10:36.350 apply to work and on the other hand if you're 00:10:36.350 --> 00:10:42.330 accessing copilot chat or m365 copilot for work 00:10:42.330 --> 00:10:47.809 you can access it from m365 copilot or copilot 00:10:47.809 --> 00:10:51.210 .cloud .microsoft .com and so on and those are 00:10:51.210 --> 00:10:54.669 all a yes bottom line is There is differentiation 00:10:54.669 --> 00:10:58.710 between Copilot for personal use and Copilot 00:10:58.710 --> 00:11:02.309 for work use. And additionally, for work use, 00:11:02.490 --> 00:11:05.629 there's the included version, Copilot Chat, and 00:11:05.629 --> 00:11:08.889 there's a paid version, Microsoft 365 Copilot. 00:11:09.279 --> 00:11:12.700 now back to the slides with copilot chat there's 00:11:12.700 --> 00:11:15.700 also some reporting and analytics from an it 00:11:15.700 --> 00:11:18.779 perspective so if you're an admin and you're 00:11:18.779 --> 00:11:21.879 like hey i have copilot chat that was turned 00:11:21.879 --> 00:11:24.080 on and people are using i don't know what the 00:11:24.080 --> 00:11:27.019 usage is all you got to do is go to the microsoft 00:11:27.019 --> 00:11:31.220 365 admin center and there's a copilot chat usage 00:11:31.220 --> 00:11:33.870 report there that you can check out to see what 00:11:33.870 --> 00:11:37.509 the usage is now moving over to agents in copilot 00:11:37.509 --> 00:11:39.889 chat and that's one of the beauties of copilot 00:11:39.889 --> 00:11:42.429 chat that you can use agents there's two questions 00:11:42.429 --> 00:11:45.250 that i want us to review and answer right one 00:11:45.250 --> 00:11:48.809 is what are the agent capabilities within copilot 00:11:48.809 --> 00:11:51.970 chat copilot chat users will be able to create 00:11:51.970 --> 00:11:55.750 discover and use agents that's good and admins 00:11:55.750 --> 00:11:58.409 will be required to set up a copilot studio subscription 00:11:59.340 --> 00:12:01.980 prior to the use of agents that are built based 00:12:01.980 --> 00:12:06.120 on a metered consumption however agents that 00:12:06.120 --> 00:12:09.500 are grounded in instructions public websites 00:12:09.500 --> 00:12:13.279 and uploaded files are available to use at no 00:12:13.279 --> 00:12:17.059 additional cost for users so basically there 00:12:17.059 --> 00:12:19.659 are types of agents that are not going to cost 00:12:19.659 --> 00:12:22.019 you anything you can use them with copilot chat 00:12:22.720 --> 00:12:25.360 And then there's types of agents that we've actually 00:12:25.360 --> 00:12:27.700 built some of these where documents are in SharePoint 00:12:27.700 --> 00:12:31.320 sites that you have to pay for based on consumption. 00:12:31.600 --> 00:12:34.299 I'll show you some additional details in a second. 00:12:34.419 --> 00:12:37.200 The other question is what agent building capabilities 00:12:37.200 --> 00:12:40.820 are available to Copilot chat users? Copilot 00:12:40.820 --> 00:12:43.639 chat users can build agents with Copilot Studio. 00:12:44.490 --> 00:12:47.850 agent builder or sharepoint if their it admin 00:12:47.850 --> 00:12:51.190 has configured access in the m365 admin center 00:12:51.190 --> 00:12:55.090 so that goes back to like it controls but you 00:12:55.090 --> 00:12:57.190 can basically use all the different tools that 00:12:57.190 --> 00:13:01.379 we have whether you are using the paid m365 copilot 00:13:01.379 --> 00:13:04.059 or copilot chat if you have been given access 00:13:04.059 --> 00:13:06.100 you can use all these different tools now the 00:13:06.100 --> 00:13:08.080 next thing we're going to talk about is creating 00:13:08.080 --> 00:13:11.480 this pay -as -you -go billing plan for your copilot 00:13:11.480 --> 00:13:15.360 agents that need it and to do that let's look 00:13:15.360 --> 00:13:18.059 at the site this is the same site that we looked 00:13:18.059 --> 00:13:21.799 at before this is basically the m365 copilot 00:13:21.799 --> 00:13:24.460 chat documentation and there's a section that 00:13:24.460 --> 00:13:28.110 covers agents so let's look at that if we scroll 00:13:28.110 --> 00:13:31.250 down a little bit to enabling agents first of 00:13:31.250 --> 00:13:34.330 all it actually confirms again that agents that 00:13:34.330 --> 00:13:37.909 are grounded in instructions in public websites 00:13:37.909 --> 00:13:41.210 and uploaded files are available at no additional 00:13:41.210 --> 00:13:44.269 cost so again there are agents that are free 00:13:44.269 --> 00:13:48.350 with the copilot chat but agents that access 00:13:48.350 --> 00:13:51.750 shared tenant data such as sharepoint or graph 00:13:51.750 --> 00:13:55.330 connectors will be based on metered consumption 00:13:55.950 --> 00:13:58.909 All right. So we're good with that. Now we have 00:13:58.909 --> 00:14:02.009 to kind of understand this pay as you go. What 00:14:02.009 --> 00:14:05.009 are you actually going to be paying? And so for 00:14:05.009 --> 00:14:07.309 that, there's another site and I'll drop this 00:14:07.309 --> 00:14:10.269 in the description, the link for it. It talks 00:14:10.269 --> 00:14:13.090 about the types of agents that you can create 00:14:13.090 --> 00:14:16.149 and the cost that's associated with them. So 00:14:16.149 --> 00:14:19.250 basically, if you're using this pay as you go, 00:14:19.389 --> 00:14:23.639 you have this Copilot Studio event. that is either 00:14:23.639 --> 00:14:26.519 a classic answer a generative answer autonomous 00:14:26.519 --> 00:14:30.120 action or graph grounding for your messages and 00:14:30.120 --> 00:14:32.360 each different type of event has a different 00:14:32.360 --> 00:14:37.320 billing rate 1 2 25 or 30 messages i will say 00:14:37.320 --> 00:14:42.679 that with the paid m365 copilot license one of 00:14:42.679 --> 00:14:46.559 the big differentiators is that agents are included 00:14:46.559 --> 00:14:50.419 all except autonomous action so even with the 00:14:50.419 --> 00:14:53.120 paid one you're going to have to pay 25 messages 00:14:53.120 --> 00:14:56.919 for autonomous agents but all this other stuff 00:14:56.919 --> 00:15:00.539 classic generative and graph grounding is included 00:15:00.539 --> 00:15:05.519 with the m365 copilot the paid license but with 00:15:05.519 --> 00:15:08.340 copilot chat you're going to be paying for all 00:15:08.340 --> 00:15:11.399 these different types of agents and if you scroll 00:15:11.399 --> 00:15:14.039 down a little bit it actually says look This 00:15:14.039 --> 00:15:16.120 is what the definition of a classic answer is, 00:15:16.200 --> 00:15:18.139 generative answer, tenant, so if you need more 00:15:18.139 --> 00:15:21.080 information. And it also gives you a note here 00:15:21.080 --> 00:15:23.659 that says, look, most of the time what's going 00:15:23.659 --> 00:15:27.220 to happen is that the agent you create is going 00:15:27.220 --> 00:15:29.960 to actually consume multiple of these different 00:15:29.960 --> 00:15:32.940 types of events. So it's not just going to be 00:15:32.940 --> 00:15:37.779 30, it might be 30 plus 2 for a total of 32. 00:15:38.159 --> 00:15:40.679 And then it goes on to give you additional examples 00:15:40.679 --> 00:15:43.299 of... you know if you're using a knowledge source 00:15:43.299 --> 00:15:46.960 or if you're booking a flight how many messages 00:15:46.960 --> 00:15:49.299 are you going to actually be consuming and it 00:15:49.299 --> 00:15:52.080 gives you additional examples in the customer 00:15:52.080 --> 00:15:54.679 support agent for example or sales performance 00:15:54.679 --> 00:15:57.960 agent based on the number of users so just check 00:15:57.960 --> 00:16:00.200 this out we're not going to necessarily go over 00:16:00.200 --> 00:16:02.940 it here but there's additional information where 00:16:02.940 --> 00:16:04.799 you can kind of figure out how much am i going 00:16:04.799 --> 00:16:07.639 to be paying for these agents if i'm using pay 00:16:07.639 --> 00:16:10.440 as you go now The other thing that I will tell 00:16:10.440 --> 00:16:13.740 you is if you go to the Microsoft Copilot Studio 00:16:13.740 --> 00:16:17.919 site and you select pricing, it'll take you to 00:16:17.919 --> 00:16:20.399 this section that talks about pay as you go, 00:16:20.519 --> 00:16:25.000 but it also talks about Copilot Studio for $200. 00:16:25.379 --> 00:16:27.879 And this kind of came up in one of the comments, 00:16:28.019 --> 00:16:29.879 right? People are like, I don't want to pay $200 00:16:29.879 --> 00:16:32.320 for Copilot Studio. Well, what you're actually 00:16:32.320 --> 00:16:36.649 paying for are 25 ,000 messages a month. right 00:16:36.649 --> 00:16:39.870 so if you think about that example of agents 00:16:39.870 --> 00:16:42.009 where it's going to each transaction is going 00:16:42.009 --> 00:16:46.029 to cost you 32 messages well you're getting 25 00:16:46.029 --> 00:16:49.830 000 messages for the 200 so you have to do some 00:16:49.830 --> 00:16:52.870 quick calculations and say okay i got 200 i got 00:16:52.870 --> 00:16:56.450 25 000 messages so that's going to cost me less 00:16:56.450 --> 00:17:00.669 than a cent per message and if i create an agent 00:17:00.669 --> 00:17:04.660 that consumes 32 messages then that agent is 00:17:04.660 --> 00:17:07.779 going to cost me about a quarter per transaction 00:17:07.779 --> 00:17:10.400 all right so that's how you kind of figure out 00:17:10.400 --> 00:17:13.519 how much these things are going to cost you now 00:17:13.519 --> 00:17:15.599 there's another way right there's a pay as you 00:17:15.599 --> 00:17:20.720 go so instead of getting 200 with 25 000 message 00:17:20.720 --> 00:17:23.359 packs every month you can just pay as you go 00:17:23.359 --> 00:17:26.940 so if you click on explore pricing here it takes 00:17:26.940 --> 00:17:30.420 you to this other area and if you scroll down 00:17:30.420 --> 00:17:33.410 a little bit it basically says that Copilot messages 00:17:33.410 --> 00:17:37.809 cost about a cent. So a little bit more expensive 00:17:37.809 --> 00:17:42.309 than 0 .008. It's one cent. But whether you buy 00:17:42.309 --> 00:17:44.690 message packs or whether you're like, I don't 00:17:44.690 --> 00:17:47.650 want to pay $200. I just want to pay as you go. 00:17:47.970 --> 00:17:51.910 Then you just pay just a little bit more, but 00:17:51.910 --> 00:17:55.730 you can go ahead and use agents. this way as 00:17:55.730 --> 00:17:58.410 well now i know that was a ton to cover again 00:17:58.410 --> 00:18:00.569 if you have any questions let me know i do want 00:18:00.569 --> 00:18:03.650 to cover one additional slide before i jump into 00:18:03.650 --> 00:18:05.769 a demo and show you the different experiences 00:18:05.769 --> 00:18:08.950 and that is that with copilot chat you still 00:18:08.950 --> 00:18:13.150 have it controls for agents so because agents 00:18:13.150 --> 00:18:17.990 are available with m365 copilot m365 copilot 00:18:17.990 --> 00:18:22.160 chat and even just copilot studio then we have 00:18:22.160 --> 00:18:25.259 a lot of different tools when it comes to it 00:18:25.259 --> 00:18:28.240 controls for agents and what you're seeing here 00:18:28.240 --> 00:18:31.579 is that we actually have different control levers 00:18:31.579 --> 00:18:35.000 in different admin centers so we have the power 00:18:35.000 --> 00:18:38.299 platform admin center the m365 admin center the 00:18:38.299 --> 00:18:41.319 teams admin center sharepoint advanced management 00:18:41.319 --> 00:18:44.299 microsoft purview so depending on which portal 00:18:44.299 --> 00:18:47.119 you go you're going to get different levers that 00:18:47.119 --> 00:18:50.470 you can enable agents disable agents approve 00:18:50.470 --> 00:18:54.230 agents deny agents allow them to be shared all 00:18:54.230 --> 00:18:57.410 kinds of stuff right so just consult this if 00:18:57.410 --> 00:19:00.589 you are thinking about how to manage these agents 00:19:00.589 --> 00:19:02.829 i can tell you that we have tons of different 00:19:02.829 --> 00:19:05.769 tools and reports so you're in good hands even 00:19:05.769 --> 00:19:08.319 if you're using copilot chat would pay as you 00:19:08.319 --> 00:19:10.619 go for your agents now i promised that i would 00:19:10.619 --> 00:19:15.660 do a comparison of m365 copilot chat to m365 00:19:15.660 --> 00:19:19.460 copilot the paid license so let's look at this 00:19:19.460 --> 00:19:22.619 and all along this video the way we've actually 00:19:22.619 --> 00:19:25.079 been talking about it but just to kind of cement 00:19:25.079 --> 00:19:29.319 it the main difference is that with the paid 00:19:29.319 --> 00:19:33.599 microsoft 365 copilot license you're not just 00:19:33.599 --> 00:19:37.559 getting this copilot chat portion where you're 00:19:37.559 --> 00:19:41.000 interacting with it but you're also getting the 00:19:41.000 --> 00:19:45.079 ability to access copilot within your m365 apps 00:19:45.079 --> 00:19:47.400 right so all the different apps that you love 00:19:47.400 --> 00:19:49.579 like teams and outlook and word and excel and 00:19:49.579 --> 00:19:52.559 powerpoint copilot appears in there and you can 00:19:52.559 --> 00:19:58.019 interact with it but the scope is not just the 00:19:58.019 --> 00:20:01.019 public internet but also your work so it's grounded 00:20:01.019 --> 00:20:04.279 in your tenant data it has access to all that 00:20:04.279 --> 00:20:07.630 information that you work with and then also 00:20:07.630 --> 00:20:11.029 the fact that agents are actually included all 00:20:11.029 --> 00:20:14.170 for all except for the autonomous action it's 00:20:14.170 --> 00:20:16.470 included so you're not paying as you go with 00:20:16.470 --> 00:20:19.509 the quarter example that i gave and then the 00:20:19.509 --> 00:20:22.509 copilot control system we add some additional 00:20:22.509 --> 00:20:25.990 benefits on top of what's already available with 00:20:25.990 --> 00:20:28.509 copilot chat now looking at this in a little 00:20:28.509 --> 00:20:30.970 bit more detail this is a pretty good eye chart 00:20:30.970 --> 00:20:33.920 you can see how good your vision is but i'll 00:20:33.920 --> 00:20:37.359 zoom in to help you out a little bit and basically 00:20:37.359 --> 00:20:40.859 we have blue that means included and then the 00:20:40.859 --> 00:20:44.299 triangle means included but it's metered and 00:20:44.299 --> 00:20:48.299 we also have two different columns here we have 00:20:48.299 --> 00:20:53.720 microsoft 365 copilot chat and we have m365 copilot 00:20:53.720 --> 00:20:57.160 so if you look at this first section you can 00:20:57.160 --> 00:21:00.450 see that on the chat portion it's almost all 00:21:00.450 --> 00:21:04.170 the same except for this box over here, which 00:21:04.170 --> 00:21:08.930 basically says that the Copilot chat is work 00:21:08.930 --> 00:21:13.089 grounded. And the included version is not, it's 00:21:13.089 --> 00:21:16.690 just web grounded. That's why it's missing this. 00:21:16.869 --> 00:21:18.769 And that's one of the big differences, right? 00:21:18.849 --> 00:21:21.589 Grounded in your tenant data, which is the paid 00:21:21.589 --> 00:21:25.690 version versus not. But everything else is included, 00:21:25.849 --> 00:21:28.849 including... Copilot pages, the fact that you 00:21:28.849 --> 00:21:31.369 can upload files, code introvert, image generation, 00:21:31.589 --> 00:21:34.650 and so on. So that's the first section. The second 00:21:34.650 --> 00:21:37.569 section, which we've dived into already, is on 00:21:37.569 --> 00:21:40.690 the agent side. And again, you can see that you 00:21:40.690 --> 00:21:42.869 can create agents, you can discover agents, and 00:21:42.869 --> 00:21:46.549 so on. Except that two of these things are metered 00:21:46.549 --> 00:21:49.450 for agents that are grounded in your work data, 00:21:49.569 --> 00:21:55.720 but it's included with the M365D. paid license 00:21:55.720 --> 00:22:00.240 m365 copilot license and you'll also notice though 00:22:00.240 --> 00:22:04.579 that as i mentioned this even with the m365 paid 00:22:04.579 --> 00:22:07.799 license is excluded it's metered and it's basically 00:22:07.799 --> 00:22:11.019 using agents that act independently using autonomous 00:22:11.019 --> 00:22:14.359 actions so in either case the autonomous one 00:22:14.359 --> 00:22:16.279 you're going to have to pay additionally for 00:22:16.279 --> 00:22:19.400 pay as you go now this section here you can see 00:22:19.400 --> 00:22:23.039 the whole thing is blank for the chat and that's 00:22:23.039 --> 00:22:26.140 essentially all the personal assistant stuff 00:22:26.140 --> 00:22:29.519 right working inside outlook working inside excel 00:22:29.519 --> 00:22:34.240 word powerpoint all that stuff is missing and 00:22:34.240 --> 00:22:35.960 there's some things that are coming in the future 00:22:35.960 --> 00:22:38.619 that we announced that ignite which is co -pilot 00:22:38.619 --> 00:22:43.640 actions and this m365 agents like interpreter 00:22:43.640 --> 00:22:47.420 and project manager all that stuff is going to 00:22:47.420 --> 00:22:49.720 be missing but it's in preview right now for 00:22:49.720 --> 00:22:54.740 m365 And then from a copilot control system, 00:22:54.940 --> 00:22:57.480 the good thing again is that enterprise data 00:22:57.480 --> 00:23:00.200 protection and IT management controls and agent 00:23:00.200 --> 00:23:02.740 management, they're included in both of them, 00:23:02.779 --> 00:23:05.119 which is the first three. But what's missing 00:23:05.119 --> 00:23:08.940 is SharePoint advanced management, copilot analytics, 00:23:09.220 --> 00:23:12.779 and pre -built reports. So certainly differentiation 00:23:12.779 --> 00:23:17.119 between these two different licenses, the paid 00:23:17.119 --> 00:23:21.200 one versus the included one. and so this is really 00:23:21.200 --> 00:23:23.720 good for you to know and oh by the way back to 00:23:23.720 --> 00:23:26.839 that document if if you look there's a section 00:23:26.839 --> 00:23:30.420 called faq and if you go there there's a area 00:23:30.420 --> 00:23:33.539 called features and it talks about all the features 00:23:33.539 --> 00:23:37.079 that are available in copilot chat so if the 00:23:37.079 --> 00:23:40.279 powerpoint wasn't enough all of the features 00:23:40.279 --> 00:23:43.339 are listed here including features that are coming 00:23:43.339 --> 00:23:45.980 soon the upcoming features that are listed here 00:23:45.980 --> 00:23:49.400 and then there's a section here that says microsoft 00:23:49.400 --> 00:23:53.480 365 copilot chat versus m365 what are the differences 00:23:53.480 --> 00:23:56.359 when you click on that it basically tells you 00:23:56.359 --> 00:24:00.259 the differences which i think we've really really 00:24:00.259 --> 00:24:04.079 dived in deep all right with all of that i think 00:24:04.079 --> 00:24:12.349 it's time for a demo okay so on to the demo and 00:24:12.349 --> 00:24:15.750 if you remember we basically have work and for 00:24:15.750 --> 00:24:19.210 work we have copilot chat and m365 copilot and 00:24:19.210 --> 00:24:22.089 what you're looking at is actually copilot for 00:24:22.089 --> 00:24:25.630 personal use so not work at all and so it looks 00:24:25.630 --> 00:24:28.769 completely different than the work work looks 00:24:28.769 --> 00:24:33.289 like this or it looks like this but just real 00:24:33.289 --> 00:24:35.210 quick we're going to look at personal so it's 00:24:35.210 --> 00:24:37.569 a completely different experience and if you're 00:24:37.569 --> 00:24:40.369 using it you won't be confused that it's actually 00:24:40.369 --> 00:24:42.609 your personal experience because of how different 00:24:42.609 --> 00:24:46.150 it looks right so for this one you basically 00:24:46.150 --> 00:24:49.950 would be asking it generic questions that you'd 00:24:49.950 --> 00:24:53.390 be accessing the internet for so let's ask something 00:24:53.390 --> 00:25:03.849 like when is the next mba game And it says that 00:25:03.849 --> 00:25:06.089 it's between Detroit Pistons and Denver Nuggets, 00:25:06.210 --> 00:25:11.269 February 28th. And we can also talk to it, right? 00:25:16.069 --> 00:25:19.829 Hey, I wanted to know when are the Toronto Raptors 00:25:19.829 --> 00:25:22.890 playing next? The Toronto Raptors next game is 00:25:22.890 --> 00:25:26.609 on Sunday, March 2nd, 2025 against the Orlando 00:25:26.609 --> 00:25:30.789 Magic. The game starts at 3 .30 p .m. Hey, um... 00:25:31.150 --> 00:25:33.769 How are they doing this year? Can you tell me 00:25:33.769 --> 00:25:36.109 about their ranking? The Toronto Raptors are 00:25:36.109 --> 00:25:40.490 currently 16 and 37 this season. Oh no, that's 00:25:40.490 --> 00:25:42.789 not that good. So this is basically their personal 00:25:42.789 --> 00:25:44.970 co -pilot. You can ask it questions and whatnot. 00:25:45.549 --> 00:25:49.650 Now, the work one looks like this. And you've 00:25:49.650 --> 00:25:52.269 seen me show this many times in the past. But 00:25:52.269 --> 00:25:56.049 basically, the key is that it's grounded on your 00:25:56.049 --> 00:25:59.250 tenant data. So you can ask it questions like, 00:25:59.759 --> 00:26:02.980 hey help me prepare for my next project sync 00:26:02.980 --> 00:26:08.720 and let's see what it does here so it's basically 00:26:08.720 --> 00:26:11.920 accessing my calendar looking at all my documents 00:26:11.920 --> 00:26:14.630 and saying look these are all the related emails 00:26:14.630 --> 00:26:18.750 related team messages action items and all that 00:26:18.750 --> 00:26:21.970 good stuff right so this is my company data and 00:26:21.970 --> 00:26:24.690 you can also see that one of the differences 00:26:24.690 --> 00:26:27.529 or the distinguishing factors is that i have 00:26:27.529 --> 00:26:30.289 a work and the web tab and so if i go to the 00:26:30.289 --> 00:26:33.269 web the experience is going to be very similar 00:26:33.269 --> 00:26:37.170 to the copilot chat which is this other tab that 00:26:37.170 --> 00:26:39.779 i have i'll show you that in a second but back 00:26:39.779 --> 00:26:44.140 to the microsoft 365 copilot the paid one you 00:26:44.140 --> 00:26:48.000 can also see that on the right hand side i have 00:26:48.000 --> 00:26:52.359 copilot i have agents visual creator and then 00:26:52.359 --> 00:26:54.480 these are some of the agents that i've created 00:26:54.480 --> 00:26:56.460 before i don't know if you guys remember the 00:26:56.460 --> 00:26:58.599 hr one that i made just recently on a different 00:26:58.599 --> 00:27:01.460 video and then i can get and create agents in 00:27:01.460 --> 00:27:04.839 my recent chat history so the experience is grounded 00:27:04.839 --> 00:27:10.140 on your tenant data you have the ability to create 00:27:10.140 --> 00:27:13.519 and use agents and all the differences that we 00:27:13.519 --> 00:27:17.079 talked about before now also notice that there 00:27:17.079 --> 00:27:20.339 is this little shield that is green and checked 00:27:20.339 --> 00:27:23.380 and that is for your enterprise data protection 00:27:23.380 --> 00:27:26.420 now you'll notice the same thing on the copilot 00:27:26.420 --> 00:27:28.440 chat which is key right this is the whole shadow 00:27:28.440 --> 00:27:31.240 IT thing that I was telling you about so so far 00:27:31.240 --> 00:27:33.970 we looked at the personal one we looked we've 00:27:33.970 --> 00:27:36.990 looked at the work one the m365 copilot so now 00:27:36.990 --> 00:27:40.289 switching over to the copilot chat you'll see 00:27:40.289 --> 00:27:43.230 that it's a very similar interface right in the 00:27:43.230 --> 00:27:46.009 center here you have the different prompts six 00:27:46.009 --> 00:27:48.450 different prompts and you can always select view 00:27:48.450 --> 00:27:50.869 prompts and it gives you additional prompts that 00:27:50.869 --> 00:27:53.349 you can select there's a there's a long list 00:27:53.349 --> 00:27:56.109 of prompts here and you can basically filter 00:27:56.109 --> 00:27:59.980 based on prompts that ask questions prompts that 00:27:59.980 --> 00:28:02.799 are more for coding for catching up and you can 00:28:02.799 --> 00:28:05.900 also see that up on the top right hand side there 00:28:05.900 --> 00:28:08.079 is that green shield which is that enterprise 00:28:08.079 --> 00:28:10.779 data protection which takes you to the same site 00:28:10.779 --> 00:28:14.059 that explains the fact that you can rest assured 00:28:14.059 --> 00:28:16.000 that we're not learning from your prompts from 00:28:16.000 --> 00:28:19.119 the data that you're sending and so on now you 00:28:19.119 --> 00:28:21.880 can ask it generic questions like compare the 00:28:21.880 --> 00:28:24.819 most 10 innovative and creative workplace designs 00:28:24.819 --> 00:28:28.140 and it'll just go out to the internet and search 00:28:28.140 --> 00:28:30.839 something for you what we can do in addition 00:28:30.839 --> 00:28:35.339 to just searching from the web is one you can 00:28:35.339 --> 00:28:39.339 edit in pages which is new with copilot chat 00:28:39.339 --> 00:28:42.500 and it basically puts everything inside pages 00:28:42.500 --> 00:28:45.119 it captures the response which is really nice 00:28:45.119 --> 00:28:48.319 the other thing you can do to make this more 00:28:48.319 --> 00:28:51.559 work related is you can attach a file which is 00:28:51.559 --> 00:28:54.900 right here add a file and so if i add a file 00:28:54.900 --> 00:28:58.900 here And I created this fictitious document about 00:28:58.900 --> 00:29:02.640 a new product that I'm coming out with. Lumino, 00:29:02.740 --> 00:29:04.720 it's a revolutionary product. I'm going to go 00:29:04.720 --> 00:29:07.519 ahead and add it as an attachment. And I'm going 00:29:07.519 --> 00:29:15.400 to say, can you summarize this document? And 00:29:15.400 --> 00:29:18.519 now it's taken a confidential document about 00:29:18.519 --> 00:29:21.079 a product, a fictitious product that I've made. 00:29:21.500 --> 00:29:24.759 And you can rest assured that no one is learning 00:29:24.759 --> 00:29:27.359 from this or inputting this information inside 00:29:27.359 --> 00:29:29.819 the llm or learning from your prompts and whatnot 00:29:29.819 --> 00:29:32.779 right so it's telling me about the timeline of 00:29:32.779 --> 00:29:36.240 the product and the team and all kinds of good 00:29:36.240 --> 00:29:38.720 stuff which i don't want anyone to really know 00:29:38.720 --> 00:29:41.359 but i'm consulting with my personal assistant 00:29:41.359 --> 00:29:44.539 here copilot chat and just so that you know this 00:29:44.539 --> 00:29:47.880 document basically looks like this i i made this 00:29:47.880 --> 00:29:50.460 document and i have the timeline and the go to 00:29:50.460 --> 00:29:52.660 market strategy and all kinds of good stuff so 00:29:52.660 --> 00:29:56.680 it's pulling from here now what i can do is i 00:29:56.680 --> 00:30:02.319 can say look i am sending an email to my boss 00:30:02.319 --> 00:30:10.279 about this new product help me capture the highlights 00:30:12.750 --> 00:30:18.269 in a professional tone and so now it's going 00:30:18.269 --> 00:30:21.869 to use this document and help me draft this draft 00:30:21.869 --> 00:30:24.670 this professional email to my boss right and 00:30:24.670 --> 00:30:28.470 so certainly here it is and basically it's saying 00:30:28.470 --> 00:30:31.049 dear boss's name i hope this email finds you 00:30:31.049 --> 00:30:32.910 well i'm excited to share with you the highlights 00:30:32.910 --> 00:30:34.990 of this new product the key features benefits 00:30:34.990 --> 00:30:38.470 all that good stuff and if everything looks good 00:30:38.470 --> 00:30:42.190 i can also add it again to the same page so that 00:30:42.190 --> 00:30:46.069 the first section the the summarizing and also 00:30:46.069 --> 00:30:49.589 the email everything just gets captured so if 00:30:49.589 --> 00:30:51.769 i want to go back i don't lose it necessarily 00:30:51.769 --> 00:30:53.849 but i can also share it with someone so if i 00:30:53.849 --> 00:30:57.470 have a teammate that maybe can help review this 00:30:57.470 --> 00:31:00.230 for me i can click on the share icon share the 00:31:00.230 --> 00:31:02.970 page link and then we're good to go let's say 00:31:02.970 --> 00:31:07.690 i start a new chat and i this time i attach an 00:31:07.690 --> 00:31:12.119 excel document this document is actually all 00:31:12.119 --> 00:31:15.559 the treasury rates the t -bills from the us government 00:31:15.559 --> 00:31:24.279 and i wanted to see if can you analyze this spreadsheet 00:31:24.279 --> 00:31:29.599 let's see how copilot reacts to an excel document 00:31:29.599 --> 00:31:33.720 all right so look at all this good stuff and 00:31:33.720 --> 00:31:35.519 by the way just so that you know the document 00:31:35.519 --> 00:31:37.539 looks something like this it's an excel spreadsheet 00:31:37.539 --> 00:31:40.710 with uh the different coupons for the four weeks 00:31:40.710 --> 00:31:44.289 the eight weeks 13 17 weeks and all the dates 00:31:44.289 --> 00:31:46.829 and the coupon rates the interest rate that these 00:31:46.829 --> 00:31:49.809 different uh coupons were paying out so i have 00:31:49.809 --> 00:31:52.029 this excel spreadsheet and i asked it to analyze 00:31:52.029 --> 00:31:54.650 it and it's basically telling me there's 250 00:31:54.650 --> 00:32:00.390 entries uh basically the the mean the min and 00:32:00.390 --> 00:32:04.809 the max for the different coupons and it's also 00:32:04.809 --> 00:32:07.549 giving me here are the first few rows of the 00:32:07.549 --> 00:32:10.049 data sheet so i asked you the generic question 00:32:10.049 --> 00:32:13.329 but it still did a good job of answering me and 00:32:13.329 --> 00:32:20.710 i can say what was the max rate for the 52 week 00:32:20.710 --> 00:32:23.410 let's see if you can pull that out for me without 00:32:23.410 --> 00:32:26.950 me having to search for it myself the maximum 00:32:26.950 --> 00:32:32.609 rate for the 52 week in the data set is 5 .25 00:32:32.609 --> 00:32:39.680 percent So that is basically Copilot chat. But 00:32:39.680 --> 00:32:42.720 what you'll notice on the right hand side is 00:32:42.720 --> 00:32:45.640 in addition to being able to open the recent 00:32:45.640 --> 00:32:48.019 pages that we just created and selecting new 00:32:48.019 --> 00:32:50.299 chat and the enterprise data protection, you 00:32:50.299 --> 00:32:53.119 can also select this arrow on the right hand 00:32:53.119 --> 00:32:56.220 side that opens up the panel and it gives you 00:32:56.220 --> 00:32:59.900 the ability to get agents. so when you select 00:32:59.900 --> 00:33:02.660 get agents you can get some pre -canned agents 00:33:02.660 --> 00:33:05.440 that your admins have allowed for you and we've 00:33:05.440 --> 00:33:08.579 done this before but pretty soon you're going 00:33:08.579 --> 00:33:11.180 to see the ability for you to create an agent 00:33:11.180 --> 00:33:16.119 just like you can in the m365 copilot where you 00:33:16.119 --> 00:33:19.039 can also create an agent this is not showing 00:33:19.039 --> 00:33:23.819 up today in this copilot chat but i promise it 00:33:23.819 --> 00:33:26.079 will be there and you can create agents using 00:33:26.079 --> 00:33:28.890 agent builder and some of them will be for free 00:33:28.890 --> 00:33:32.609 no additional cost so that is an overview of 00:33:32.609 --> 00:33:36.549 copilot chat i think it's pretty exciting it's 00:33:36.549 --> 00:33:39.410 very powerful and it is definitely something 00:33:39.410 --> 00:33:44.650 that every work it team should roll out to the 00:33:44.650 --> 00:33:48.130 enterprise if you don't have the full version 00:33:48.130 --> 00:33:51.690 the copilot from m365 that's grounded in your 00:33:51.690 --> 00:33:55.410 tenant data it's okay. You can still interact 00:33:55.410 --> 00:33:58.289 with Copilot by attaching documents and you can 00:33:58.289 --> 00:34:01.170 do it in a safe place. And when it makes sense 00:34:01.170 --> 00:34:05.130 for you to move to M365 Copilot, the paid version 00:34:05.130 --> 00:34:08.510 over here, then you can ask your IT team to do 00:34:08.510 --> 00:34:10.429 that for you. Thanks for watching. I hope you 00:34:10.429 --> 00:34:12.789 enjoyed today's video. And if you did, please 00:34:12.789 --> 00:34:15.289 make sure to give it a like and consider subscribing. 00:34:15.670 --> 00:34:18.170 If you have any questions, drop them in the comments 00:34:18.170 --> 00:34:19.750 and I'll catch you on the next one.