WEBVTT 00:00:00.000 --> 00:00:02.040 In this video we're going to talk about tuning 00:00:02.040 --> 00:00:06.160 Copilot for Microsoft 365 using Copilot Studio 00:00:06.160 --> 00:00:10.320 to build custom copilots that provide responses 00:00:10.320 --> 00:00:12.900 to your specific questions. But let's back up 00:00:12.900 --> 00:00:18.070 a second. Copilot itself for Microsoft 365 does 00:00:18.070 --> 00:00:20.929 a phenomenal job of giving you responses inside 00:00:20.929 --> 00:00:24.350 applications like Word, Excel, PowerPoint, Teams, 00:00:24.449 --> 00:00:47.119 and more. It does this by using the Microsoft 00:00:47.119 --> 00:00:51.380 Graph to access your data sources like your OneDrive 00:00:51.380 --> 00:00:54.179 files or your team's chat messages or your SharePoint 00:00:54.179 --> 00:00:57.140 sites and then leveraging the large language 00:00:57.140 --> 00:01:00.420 models it gives you a really good response back. 00:01:00.679 --> 00:01:04.780 But this is all within your tenant. What happens 00:01:04.780 --> 00:01:08.060 if you want to ask Copilot a question that extends 00:01:08.060 --> 00:01:11.120 beyond your tenant to third -party data sources? 00:01:11.760 --> 00:01:14.700 Now there is a toggle for accessing the internet 00:01:14.700 --> 00:01:17.900 through Copilot so that you can get more up -to 00:01:17.900 --> 00:01:20.379 -date information. There are also connectors 00:01:20.379 --> 00:01:23.480 and plugins to access third -party information. 00:01:24.000 --> 00:01:28.019 These are all really great tools except not everyone 00:01:28.019 --> 00:01:31.000 has the skill set to use these connectors and 00:01:31.000 --> 00:01:34.219 plugins. This is where Copilot Studio comes in. 00:01:34.620 --> 00:01:37.459 It's super simple to use. Let's get down into 00:01:37.459 --> 00:01:39.799 the step -by -step guide of how to build your 00:01:39.799 --> 00:01:42.540 own Copilot Studio. let's start off on the web 00:01:42.540 --> 00:01:46.239 and do a search for copilot studio and here it 00:01:46.239 --> 00:01:50.280 is microsoft copilot studio click on it and if 00:01:50.280 --> 00:01:52.280 you notice on the top right hand side there's 00:01:52.280 --> 00:01:55.459 a try free let's click on that and i'm going 00:01:55.459 --> 00:01:59.799 to put in my user here alex click next it's very 00:01:59.799 --> 00:02:02.340 easy to get set up very quick we'll just put 00:02:02.340 --> 00:02:04.819 in some information and then click on get started 00:02:07.180 --> 00:02:09.360 Now that we have that out of the way, the first 00:02:09.360 --> 00:02:12.780 screen that you see is this Copilot Studio. But 00:02:12.780 --> 00:02:16.860 also if you check your user's email, you'll get 00:02:16.860 --> 00:02:19.860 a welcome email there as well. So let's go back 00:02:19.860 --> 00:02:22.500 to the screen and bypass the first introductory 00:02:22.500 --> 00:02:26.340 windows. And we're going to create our first 00:02:26.340 --> 00:02:30.039 Copilot. Now there's a site that I use very often 00:02:30.039 --> 00:02:32.659 that I mentioned. It's the Teams admin site. 00:02:32.740 --> 00:02:34.800 So we're going to call this the Teams admin guide. 00:02:35.990 --> 00:02:38.550 And notice that there's many different languages 00:02:38.550 --> 00:02:41.090 that Copilot can speak. So we'll just stick with 00:02:41.090 --> 00:02:44.849 English. For the website, I'll put in this Teams 00:02:44.849 --> 00:02:47.909 admin site. I'm just going to copy the URL from 00:02:47.909 --> 00:02:52.330 here. I'm going to paste it in there. And we 00:02:52.330 --> 00:02:55.650 should be good. We can click on Create. It takes 00:02:55.650 --> 00:02:58.370 a little bit of time to get this set up. And 00:02:58.370 --> 00:03:01.650 then in the email, you'll also see that when 00:03:01.650 --> 00:03:04.419 it's set up, it'll let you know. Now, here's 00:03:04.419 --> 00:03:06.860 where you can test your own co -pilot. Hello, 00:03:06.979 --> 00:03:09.819 I'm the Teams admin guide. Teams admin is what 00:03:09.819 --> 00:03:12.080 we gave it the name for. Let's ask it a question. 00:03:12.840 --> 00:03:16.479 What are some of the main features of Teams Phone? 00:03:16.979 --> 00:03:19.639 It's going to go back to that site that we referenced, 00:03:19.759 --> 00:03:24.259 and voila, all this information. Let's see if 00:03:24.259 --> 00:03:27.800 it's accurate. Number one, cloud auto attendance 00:03:27.800 --> 00:03:32.150 for Teams Phone, yes. Cloud call queuing, music 00:03:32.150 --> 00:03:35.169 on hold, call answer, initiate, call forwarding. 00:03:35.689 --> 00:03:38.210 Sounds good to me. I'm very familiar with Teams 00:03:38.210 --> 00:03:41.050 Phone, as you guys know. And on the bottom, there's 00:03:41.050 --> 00:03:43.849 a couple of reference sites. So this is the Teams 00:03:43.849 --> 00:03:47.090 Phone features. Perfect. So it went to the exact 00:03:47.090 --> 00:03:49.830 place that it needed to and came back with some 00:03:49.830 --> 00:03:52.330 good information. Let's ask it another question. 00:03:54.210 --> 00:03:59.270 What countries does Microsoft offer calling plans 00:03:59.270 --> 00:04:05.110 in? And it came back with some information on 00:04:05.110 --> 00:04:07.430 calling plans and another link that we can click 00:04:07.430 --> 00:04:10.949 on. And this is the Microsoft calling plans for 00:04:10.949 --> 00:04:15.129 Teams, which is perfect. So again, if your users 00:04:15.129 --> 00:04:19.370 need to have access to a site like this, it's 00:04:19.370 --> 00:04:21.970 very easy just to interact. Ask another question. 00:04:22.230 --> 00:04:25.110 What are advantages of Teams Room Pro license 00:04:25.110 --> 00:04:29.790 compared to the standard license? Gives us a 00:04:29.790 --> 00:04:32.949 good response back about the differences of front 00:04:32.949 --> 00:04:35.329 row and large galleries and dual screen support. 00:04:35.730 --> 00:04:40.629 And also a link that compares the two. So perfect. 00:04:40.709 --> 00:04:43.189 Now on the top left hand side, notice this co 00:04:43.189 --> 00:04:48.009 -pilots menu item. This is where all the co -pilots 00:04:48.009 --> 00:04:50.449 that you create show up. We just created one, 00:04:50.509 --> 00:04:53.149 the Teams admin guide. Let's go click on the 00:04:53.149 --> 00:04:56.149 plus and create another one. This is going to 00:04:56.149 --> 00:05:00.170 be the Microsoft tech. community we have a very 00:05:00.170 --> 00:05:02.829 healthy tech community this is the site that 00:05:02.829 --> 00:05:05.769 i'm going to copy and paste for the url and i'm 00:05:05.769 --> 00:05:07.970 going to put it in the website and we're going 00:05:07.970 --> 00:05:10.850 to create this new copilot using the tech community 00:05:10.850 --> 00:05:14.269 so any blog post any new information that gets 00:05:14.269 --> 00:05:16.930 put up there we can access now using natural 00:05:16.930 --> 00:05:20.350 language and copilot so let's ask it a question 00:05:20.350 --> 00:05:26.170 what microsoft products do you have info on comes 00:05:26.170 --> 00:05:30.060 back and says I have info on Microsoft 365, Windows, 00:05:30.279 --> 00:05:34.480 Teams, and Copilot. Fair enough. What's the latest 00:05:34.480 --> 00:05:39.959 news with Copilot? And it comes back with a ton 00:05:39.959 --> 00:05:43.019 of information. And if you notice, it's from 00:05:43.019 --> 00:05:46.540 Ignite 2023, which happened in November. And 00:05:46.540 --> 00:05:48.839 it's February now, so it's not too long ago. 00:05:48.939 --> 00:05:52.459 So it's relatively accurate. Later on, I'll show 00:05:52.459 --> 00:05:55.540 you how it's very important to give it some... 00:05:55.949 --> 00:05:58.410 the timelines for copilot to be more accurate 00:05:58.410 --> 00:06:00.990 when we click on the link it takes us to this 00:06:00.990 --> 00:06:07.310 ignite 2023 and we can read more from there ask 00:06:07.310 --> 00:06:10.110 another question what's the latest news with 00:06:10.110 --> 00:06:15.790 microsoft teams rooms and so it comes back with 00:06:15.790 --> 00:06:20.430 a ton of information but if you notice it says 00:06:20.430 --> 00:06:26.740 ignite 2022 which is rather old So therein lies 00:06:26.740 --> 00:06:29.839 the importance of being more specific when you're 00:06:29.839 --> 00:06:34.199 prompting AI, right? Let's try again. In the 00:06:34.199 --> 00:06:39.899 last month, have there been any updates around 00:06:39.899 --> 00:06:45.379 Microsoft Teams rooms? Okay, so we're saying 00:06:45.379 --> 00:06:48.680 in the last month now. And it's going to go back 00:06:48.680 --> 00:06:52.790 and give you this information. from December 00:06:52.790 --> 00:06:57.089 of 2023. I started this in January, so it's actually 00:06:57.089 --> 00:07:00.670 accurate. It is the last month. So again, be 00:07:00.670 --> 00:07:05.769 very specific with AI. If you're generic, it's 00:07:05.769 --> 00:07:07.670 going to give you a generic response back. So 00:07:07.670 --> 00:07:10.410 this was a good response. This is the link from 00:07:10.410 --> 00:07:14.670 December 2023. Really fast way for you to get 00:07:14.670 --> 00:07:17.750 up to date by just interacting with your own 00:07:17.750 --> 00:07:20.509 co -pilot. This is the value of Co -Pilot Studio. 00:07:21.420 --> 00:07:23.300 Because you can push these out to all your end 00:07:23.300 --> 00:07:28.120 users. Ask another question. Any new Teams Rooms 00:07:28.120 --> 00:07:32.439 hardware in the last two months? You learned, 00:07:32.500 --> 00:07:35.920 right? Be specific. And so it's going to come 00:07:35.920 --> 00:07:39.779 back and share with us. Yes, there have been 00:07:39.779 --> 00:07:43.600 in the last two months. And provides us with 00:07:43.600 --> 00:07:45.939 a link as well. And we can click on it. Again, 00:07:46.019 --> 00:07:49.259 the value of this is pushing out these co -pilots. 00:07:49.689 --> 00:07:53.350 to your end user so that instead of coming and 00:07:53.350 --> 00:07:56.290 asking you for all these questions or whoever 00:07:56.290 --> 00:07:58.689 your experts are, they can just interact with 00:07:58.689 --> 00:08:01.410 these co -pilots, which are super intelligent. 00:08:04.490 --> 00:08:09.050 And probably one final question. In the last 00:08:09.050 --> 00:08:15.990 month, any news on M365 co -pilot? Actually, 00:08:16.029 --> 00:08:20.100 I lied. This is not the last question. So it 00:08:20.100 --> 00:08:22.079 comes back and says, sorry, I can't help you 00:08:22.079 --> 00:08:23.800 with that. It's because it doesn't understand 00:08:23.800 --> 00:08:27.740 what M365 is. So I spell it out, any news on 00:08:27.740 --> 00:08:32.059 Microsoft 365 Copilot. And now it gives us better 00:08:32.059 --> 00:08:36.000 information, multiple links, which are very recent 00:08:36.000 --> 00:08:39.139 from November of 2023 when the changes were made 00:08:39.139 --> 00:08:42.840 around GA of Copilot, general availability. So 00:08:42.840 --> 00:08:46.889 again, be very specific. You have to kind of 00:08:46.889 --> 00:08:50.090 massage your prompting and over time you'll become 00:08:50.090 --> 00:08:53.409 better at how to interact with AI. By the way, 00:08:53.429 --> 00:08:55.809 this is where you publish the site so that your 00:08:55.809 --> 00:08:58.230 end users have access to these co -pilots that 00:08:58.230 --> 00:09:01.269 you create. Now, if you've enjoyed this video, 00:09:01.389 --> 00:09:03.389 make sure you give it a thumbs up and consider 00:09:03.389 --> 00:09:05.549 subscribing to the channel. Let me know if you 00:09:05.549 --> 00:09:08.730 have any questions. Join our community and I'll 00:09:08.730 --> 00:09:16.220 catch you on the next one. Thank you.