WEBVTT 00:00:06.380 --> 00:00:14.080 Ladies and gentlemen, may I have your attention, 00:00:14.519 --> 00:00:25.179 please? The show starts in 10... 9... 8... 7... 00:00:25.179 --> 00:00:40.670 6... 5... Four, three, two, one, go. We pulled 00:00:40.670 --> 00:00:45.869 it together at the last second. Finally. Guys, 00:00:48.270 --> 00:00:52.369 y 'all know this fellow. This is Sean, a fellow 00:00:52.369 --> 00:00:55.170 business owner in my area. I think we started 00:00:55.170 --> 00:00:57.990 our businesses relatively about the same time. 00:00:59.400 --> 00:01:01.359 One of the good things about bringing him on 00:01:01.359 --> 00:01:04.840 is that he has a completely different perspective 00:01:04.840 --> 00:01:07.159 about the business where I decided to keep it 00:01:07.159 --> 00:01:08.980 small. He's growing his business. I'm going to 00:01:08.980 --> 00:01:13.040 have some questions about that coming up. Sean, 00:01:13.079 --> 00:01:15.159 can you see the comments over there on the side? 00:01:16.719 --> 00:01:18.980 Um, let me hold on just a second. I got that 00:01:18.980 --> 00:01:26.780 turned off. Yep. I'll see it. Okay. Well, one 00:01:26.780 --> 00:01:30.810 of the first things I ask. most people because 00:01:30.810 --> 00:01:33.709 of the people that watch my channel is how did 00:01:33.709 --> 00:01:36.069 you get in the trades? Was that what you wanted 00:01:36.069 --> 00:01:38.989 to do when you first started out as a young man? 00:01:39.250 --> 00:01:45.049 And if not, how'd you get in the trades? So I 00:01:45.049 --> 00:01:47.469 really didn't really know what I wanted to do. 00:01:47.510 --> 00:01:51.890 I knew I was very mechanically minded and had 00:01:51.890 --> 00:01:54.129 the opportunity to go to work for a local heat 00:01:54.129 --> 00:01:58.219 and air company brought out of school and Went 00:01:58.219 --> 00:02:01.000 to work in it, you know started doing duct work 00:02:01.000 --> 00:02:03.219 and move my way up and just fell in love with 00:02:03.219 --> 00:02:07.239 the industry I was very intrigued by the the 00:02:07.239 --> 00:02:10.180 wiring aspect and the refrigeration all the troubleshooting. 00:02:10.259 --> 00:02:14.460 So that's what really drew me into it Really 00:02:14.460 --> 00:02:17.639 so actually you started right off the rip you 00:02:17.639 --> 00:02:24.740 started in HVAC then Yeah, yeah 28 years now 00:02:26.730 --> 00:02:29.550 I try to imagine where I might be now if I had 00:02:29.550 --> 00:02:33.409 started right off the rip because I really didn't 00:02:33.409 --> 00:02:36.949 get into it until I was 35 or something like 00:02:36.949 --> 00:02:40.009 that, or really seriously anyway, until I was 00:02:40.009 --> 00:02:47.090 35. Yeah. Yeah, I grew up in the industry. Okay. 00:02:48.129 --> 00:02:51.330 Well, a lot of people, a lot of us, we kind of 00:02:51.330 --> 00:02:55.569 stumbled into it. It wasn't the plan. Kids are 00:02:55.569 --> 00:02:59.210 taught they got to go to college and get a bachelor's 00:02:59.210 --> 00:03:01.469 degree and stuff like that. And that was the, 00:03:01.729 --> 00:03:03.650 that's what I thought I had to do when it didn't 00:03:03.650 --> 00:03:06.069 work out that way, but I'm glad it didn't work 00:03:06.069 --> 00:03:11.650 out that way. Yeah. Yeah. Me too. But our, our, 00:03:11.650 --> 00:03:13.389 uh, high school counselor, she was, you know, 00:03:13.430 --> 00:03:15.110 she said, well, you're never going to get a job 00:03:15.110 --> 00:03:17.330 without a college degree. And then when you get 00:03:17.330 --> 00:03:19.129 a college degree, it's still going to be hard 00:03:19.129 --> 00:03:23.919 to get one. The heat and air industry, I was 00:03:23.919 --> 00:03:29.819 able to always have work and it's done well for 00:03:29.819 --> 00:03:32.900 me. Well, I'll tell you one thing, you develop 00:03:32.900 --> 00:03:36.300 a skill in the trades, you'll always have work. 00:03:37.539 --> 00:03:39.800 Absolutely. I've never had a problem trying to 00:03:39.800 --> 00:03:45.659 find a job. Me neither, especially once I became 00:03:45.659 --> 00:03:48.680 competent in what I was doing at least. Halfway 00:03:48.680 --> 00:03:51.840 knew how to diagnose something on I never had 00:03:51.840 --> 00:03:58.319 trouble getting a job Yeah Never yeah, I was 00:03:58.319 --> 00:04:01.039 even I was able to move so I left my hometown 00:04:01.039 --> 00:04:04.020 doing heat and air and they moved to North Alabama 00:04:04.020 --> 00:04:07.000 and Found you know stayed in the industry up 00:04:07.000 --> 00:04:08.759 there and then meant went to Florida because 00:04:08.759 --> 00:04:10.639 it was too cold in North Alabama working on heat 00:04:10.639 --> 00:04:14.759 pumps so I went to Florida and you know was able 00:04:14.759 --> 00:04:17.560 to get work down there no problem and Didn't 00:04:17.560 --> 00:04:19.500 really like far to move back to Albany. That's 00:04:19.500 --> 00:04:22.879 how I landed in Albany and then You know obviously 00:04:22.879 --> 00:04:25.019 stayed in the industry here, too So it's always 00:04:25.019 --> 00:04:27.120 been I've always had multiple offers on jobs 00:04:27.120 --> 00:04:29.100 when I moved into an area so it's never been 00:04:29.100 --> 00:04:32.579 a Problem to find a job now in North Alabama. 00:04:32.860 --> 00:04:34.639 You said it was too cold. Were you up in the 00:04:34.639 --> 00:04:37.839 mountains? I was Brindle Mountain just south 00:04:37.839 --> 00:04:41.040 of Huntsville yeah, they had ice and snow that 00:04:41.040 --> 00:04:42.519 would come in and you'd be they're trying to 00:04:42.519 --> 00:04:45.620 work on heat pumps and you know the the temperature 00:04:45.620 --> 00:04:47.459 coming on top of that heat pumps pretty cold. 00:04:47.480 --> 00:04:49.779 And when it's 20 degrees outside, it's really 00:04:49.779 --> 00:04:54.439 cold. Yeah. Yeah. It does get cold. Yeah. Especially 00:04:54.439 --> 00:04:56.439 for our South Georgia boy too. I ain't used to 00:04:56.439 --> 00:04:59.899 all that. So I had to come back home. Yeah. And 00:04:59.899 --> 00:05:01.699 in Florida, what was different down in Florida? 00:05:01.839 --> 00:05:04.000 I know they, I talked to some other people down 00:05:04.000 --> 00:05:08.300 there and they got lots of duct board and, um, 00:05:09.000 --> 00:05:11.540 I don't know. It seems like there's lots of air 00:05:11.540 --> 00:05:19.759 handlers over carports. Did you see? Yeah, they 00:05:19.759 --> 00:05:23.399 called them dog boxes. They would do a cutout 00:05:23.399 --> 00:05:26.399 in the ceiling of the carport and hang the air 00:05:26.399 --> 00:05:28.819 handler right above it. I didn't like the setup 00:05:28.819 --> 00:05:31.620 because the humidity would drop. You know, you 00:05:31.620 --> 00:05:34.759 would get drips of water on the car, but it was 00:05:34.759 --> 00:05:39.860 a way to keep the duct work in the attic, but 00:05:39.860 --> 00:05:45.969 then still have the air handler accessible. Hmm 00:05:45.969 --> 00:05:50.970 I Don't know what's better that or us being in 00:05:50.970 --> 00:05:55.750 a hundred and fifty degree addicts I Wish we 00:05:55.750 --> 00:05:59.870 didn't go, you know, you know air Air hammers 00:05:59.870 --> 00:06:02.850 leak real bad. So I mean, but then it was still 00:06:02.850 --> 00:06:05.850 hot in the garages too. So I don't I don't know 00:06:05.850 --> 00:06:13.740 I Got some prepared questions for you I already 00:06:13.740 --> 00:06:17.120 asked you one of them. All right. We both have 00:06:17.120 --> 00:06:19.220 gone through opening a business. Is Georgia the 00:06:19.220 --> 00:06:22.399 only place where you've opened a business? Yes. 00:06:23.519 --> 00:06:27.420 All right. I've talked about in Georgia about 00:06:27.420 --> 00:06:29.740 what we have to go through to get a license and 00:06:29.740 --> 00:06:33.199 getting three contractors or three engineers 00:06:33.199 --> 00:06:35.800 to sign off on three jobs and work for somebody 00:06:35.800 --> 00:06:41.550 else for five years. I don't imagine it was much 00:06:41.550 --> 00:06:44.790 different when you got your license. No, it was 00:06:44.790 --> 00:06:47.910 the same. Yeah. Same thing. Yeah. The letter, 00:06:48.110 --> 00:06:50.149 you had to send out a labor letter, get the letters 00:06:50.149 --> 00:06:53.670 of recommendation. I mean, all that. It ain't 00:06:53.670 --> 00:06:57.949 easy. It ain't easy for somebody. Some contractors 00:06:57.949 --> 00:07:02.290 don't want to help you. Um, well, especially 00:07:02.290 --> 00:07:04.430 if they, especially if they think that you could 00:07:04.430 --> 00:07:08.009 come in and take business from them. Yeah. Um, 00:07:08.029 --> 00:07:11.639 you know, I lost. My last job I lost because 00:07:11.639 --> 00:07:17.000 of that Yeah, he realized I had a license and 00:07:17.000 --> 00:07:24.040 I lost my job And I was not planning on Opening 00:07:24.040 --> 00:07:26.279 my business when I did but I kind of had to make 00:07:26.279 --> 00:07:29.660 that decision either do it now Get another job 00:07:29.660 --> 00:07:32.779 and put it off for another year or something 00:07:32.779 --> 00:07:36.639 and I had nothing I had no advertisements out 00:07:36.639 --> 00:07:40.670 no yellow pages. No customer list and I just, 00:07:40.670 --> 00:07:45.310 I just jumped in. That's, that's pretty much 00:07:45.310 --> 00:07:48.629 what I've done. Um, you know, my, my dad got 00:07:48.629 --> 00:07:50.870 sick with cancer and he had always been after 00:07:50.870 --> 00:07:54.709 me to get my license. And I, you know, of course 00:07:54.709 --> 00:07:57.170 came up with excuses on, you know, with the economy, 00:07:57.250 --> 00:07:59.269 the way it is now ain't the right time. And, 00:07:59.389 --> 00:08:01.790 you know, I mean, it was, it was scary. And so 00:08:01.790 --> 00:08:04.019 he come up with. terminal cancer and I was okay 00:08:04.019 --> 00:08:05.519 well I'm gonna go get my license because I want 00:08:05.519 --> 00:08:07.579 him to see me with my license before he passes 00:08:07.579 --> 00:08:10.300 and I was able to to do that so that was that 00:08:10.300 --> 00:08:12.139 was good and that kind of that's what really 00:08:12.139 --> 00:08:14.560 pushed me out of the nest if you will to to kind 00:08:14.560 --> 00:08:19.120 of get me started yeah I was reading the comments 00:08:19.120 --> 00:08:20.959 looks like one of the guys having trouble with 00:08:20.959 --> 00:08:23.899 his video running but others are saying it's 00:08:23.899 --> 00:08:31.329 working so I hope you can get it going I had 00:08:31.329 --> 00:08:33.409 a whole bunch of stuff I wanted to ask you. You 00:08:33.409 --> 00:08:37.190 know, one thing I struggle with, how many technicians 00:08:37.190 --> 00:08:42.090 do you have now? So we've got, including the 00:08:42.090 --> 00:08:46.850 service manager, we've got six service techs. 00:08:47.129 --> 00:08:50.350 We've got a service manager, a commercial tech, 00:08:50.450 --> 00:08:53.409 and then four residential slash commercial techs. 00:08:53.769 --> 00:08:56.289 All right. One of the things that I struggle 00:08:56.289 --> 00:09:02.409 with, even with me, is the desire to spend an 00:09:02.409 --> 00:09:06.289 hour and a half, two hours on a job, be really 00:09:06.289 --> 00:09:10.169 thorough, try to find everything, but knowing 00:09:10.169 --> 00:09:13.129 good and well, I've got something on my schedule 00:09:13.129 --> 00:09:17.149 coming up. There's always like a little bit of 00:09:17.149 --> 00:09:19.309 pressure to try and hurry. So how do you manage 00:09:19.309 --> 00:09:23.070 that with your technicians? You want them to 00:09:23.070 --> 00:09:25.309 stay on the job and do a quality job, but at 00:09:25.309 --> 00:09:29.059 the same time, They have a schedule of followers. 00:09:29.080 --> 00:09:32.519 So how do you manage that? So that that is a 00:09:32.519 --> 00:09:36.539 balance we are actually working on that because 00:09:36.539 --> 00:09:40.580 You know the the technician, you know, they want 00:09:40.580 --> 00:09:42.799 to go in fix the problem and get out But they're 00:09:42.799 --> 00:09:45.139 also you know There's other issues that if they 00:09:45.139 --> 00:09:47.600 are thorough that they'll find and it could prevent, 00:09:47.600 --> 00:09:51.059 you know another call or a call back or or whatnot 00:09:51.059 --> 00:09:56.659 so We are we are starting to Getting ready to 00:09:56.659 --> 00:09:59.320 roll out some incentives to our technicians So 00:09:59.320 --> 00:10:01.299 when they go to the house, you know, they'll 00:10:01.299 --> 00:10:03.259 they'll find the problem identify the problem 00:10:03.259 --> 00:10:05.659 But then they'll also be looking for other issues 00:10:05.659 --> 00:10:07.820 and you're not not that they're selling they're 00:10:07.820 --> 00:10:10.159 looking for stuff to you know Try to to get the 00:10:10.159 --> 00:10:12.080 customer to spend more money, but just to do 00:10:12.080 --> 00:10:18.580 a job As far as looking for everything because 00:10:18.580 --> 00:10:21.259 it benefits them if they find more stuff wrong 00:10:21.259 --> 00:10:26.379 Well for me, um Spending more time on the job 00:10:26.379 --> 00:10:30.980 means it prevents callbacks. And even for me, 00:10:31.059 --> 00:10:35.100 I have callbacks. But for example, if I'm there 00:10:35.100 --> 00:10:40.360 because of a blower motor, it doesn't take me 00:10:40.360 --> 00:10:42.919 too long to check the capacitor outside. You 00:10:42.919 --> 00:10:44.440 know what I'm saying? Just little stuff like 00:10:44.440 --> 00:10:47.259 that. I don't want to have to come back because 00:10:47.259 --> 00:10:50.519 I was there for a blower motor. And three days 00:10:50.519 --> 00:10:54.779 later, it's got a clogged drain. little stuff 00:10:54.779 --> 00:10:59.200 like that. In my mind, if they go to do a blower 00:10:59.200 --> 00:11:02.320 motor or I go to a blower motor and I don't check 00:11:02.320 --> 00:11:05.600 the evaporator coil, I'm sure there's people 00:11:05.600 --> 00:11:06.799 that's going to say, oh, you'll be able to see 00:11:06.799 --> 00:11:09.480 it in your gauges and all that, but visually 00:11:09.480 --> 00:11:12.039 checking the evaporator coil and when you pull 00:11:12.039 --> 00:11:13.860 the blower motor, go ahead and clean the wheel, 00:11:15.019 --> 00:11:18.159 do a thorough job. That way you know that you're 00:11:18.159 --> 00:11:19.940 taking care of the customer. You're doing a good 00:11:19.940 --> 00:11:21.600 job for them, like you would want somebody to 00:11:21.600 --> 00:11:28.110 do for you. And I understand being in a hurry, 00:11:28.669 --> 00:11:31.590 but at the same time, like you roll up on a job, 00:11:31.669 --> 00:11:34.769 you maybe give yourself an hour or an hour and 00:11:34.769 --> 00:11:40.230 a half, maybe two hours. I have run across sometimes 00:11:40.230 --> 00:11:42.769 where what I think is gonna be an hour and a 00:11:42.769 --> 00:11:46.429 half call turns into three and a half hours and 00:11:46.429 --> 00:11:48.990 I start feeling stressed. by the end of that 00:11:48.990 --> 00:11:51.669 call because I'm having to shuffle my schedule 00:11:51.669 --> 00:11:54.029 around and maybe call a customer telling them 00:11:54.029 --> 00:11:57.230 I'm going to be late or something. So it's always 00:11:57.230 --> 00:12:00.809 a balancing act for me because I want to spend 00:12:00.809 --> 00:12:03.590 all the time that I need, but there's, there 00:12:03.590 --> 00:12:06.190 is that clock in the back of my head that's telling 00:12:06.190 --> 00:12:09.730 me you need to hurry up. Sure. Well, you being 00:12:09.730 --> 00:12:11.950 a one man guy, you know, just a one man show 00:12:11.950 --> 00:12:16.309 that could, that could be definitely where, you 00:12:16.309 --> 00:12:19.179 know, I've got The advantage, because I have 00:12:19.179 --> 00:12:21.779 multiple techs, if one technician gets held up, 00:12:21.840 --> 00:12:25.080 then I can send another technician to that call 00:12:25.080 --> 00:12:27.480 behind him and be able to have that flexibility 00:12:27.480 --> 00:12:30.320 and be able to take care of my customers. And 00:12:30.320 --> 00:12:33.299 so we don't do a lot of advertising because we 00:12:33.299 --> 00:12:36.220 want to control how many customers we have. And 00:12:36.220 --> 00:12:38.840 that way we're not getting bombarded with calls 00:12:38.840 --> 00:12:41.379 and not be able to take care of our customers 00:12:41.379 --> 00:12:47.529 that we have now. OK. Y 'all tell me. Some of 00:12:47.529 --> 00:12:49.690 the viewers, y 'all comment down below if y 'all 00:12:49.690 --> 00:12:51.710 are having the same troubles that Seton is having 00:12:51.710 --> 00:12:59.409 about not seeing the video, but just let me know. 00:13:02.850 --> 00:13:04.950 I think he's the only one that's having those 00:13:04.950 --> 00:13:10.409 troubles. All right, I did try to come prepared. 00:13:12.889 --> 00:13:14.710 All right, there's something that we have talked 00:13:14.710 --> 00:13:23.210 about. that I want you to discuss here. We both 00:13:23.210 --> 00:13:26.090 know that when you work by yourself, you can 00:13:26.090 --> 00:13:29.389 make good money. And when you first start bringing 00:13:29.389 --> 00:13:36.690 on employees, your profit margin takes a hit. 00:13:37.649 --> 00:13:39.889 I mean, it did for me, and I'm pretty sure it 00:13:39.889 --> 00:13:42.799 did for you. and we've discussed that you had 00:13:42.799 --> 00:13:45.539 to get to a certain point where you started making 00:13:45.539 --> 00:13:50.360 more money than you did before you when you were 00:13:50.360 --> 00:13:54.539 just going solo. Yeah, I mean it is weird how 00:13:54.539 --> 00:13:56.799 it works because there's sweet spots like you 00:13:56.799 --> 00:13:59.919 may add a truck and then you see your profit 00:13:59.919 --> 00:14:03.059 margin drop but you have to do it to be able 00:14:03.059 --> 00:14:05.779 to take care of the customers that you have and 00:14:05.779 --> 00:14:07.799 to be able to and that's like a hurdle to get 00:14:07.799 --> 00:14:09.759 over to get to the next truck and then when you 00:14:09.759 --> 00:14:12.639 add that next truck after the one that made your 00:14:12.639 --> 00:14:14.480 profit margin go down, you may see an increase 00:14:14.480 --> 00:14:16.679 in your profit margin. And of course I'm using 00:14:16.679 --> 00:14:19.679 just, you know, generic numbers, but you know, 00:14:20.139 --> 00:14:22.460 you may have to add two or three before you see 00:14:22.460 --> 00:14:29.080 the difference. Well, the biggest I got, I had 00:14:29.080 --> 00:14:32.779 two technicians and a somewhat install crew. 00:14:32.919 --> 00:14:36.500 I had an installer, a girl working in the office 00:14:36.500 --> 00:14:40.710 in my profit margin never got to where it was. 00:14:41.529 --> 00:14:43.889 I mean, the amount of money I was making never 00:14:43.889 --> 00:14:48.870 got anywhere near what I make solo working by 00:14:48.870 --> 00:14:54.250 myself. I just never got to the point where it 00:14:54.250 --> 00:14:57.409 seemed like it was worth it. Yeah, it took me 00:14:57.409 --> 00:14:59.710 probably five years to get to that point where 00:14:59.710 --> 00:15:02.129 I started seeing the amount of money because 00:15:02.129 --> 00:15:04.929 my profit when it was just me in a truck by myself. 00:15:05.909 --> 00:15:07.990 versus once I started at employees, it probably 00:15:07.990 --> 00:15:10.110 took me five years to really start to see that 00:15:10.110 --> 00:15:12.129 coming back. But at the same time as I was growing 00:15:12.129 --> 00:15:15.450 the company, I was having to invest a lot of 00:15:15.450 --> 00:15:17.629 money back into the company. And I still am. 00:15:17.769 --> 00:15:20.690 I mean, it's like it never stops. But I'm also 00:15:20.690 --> 00:15:24.190 trying to grow the company to the point where 00:15:24.190 --> 00:15:31.070 I don't have to be here. Although, I mean, it's... 00:15:31.070 --> 00:15:33.169 I enjoy it, but it's still work. And I want to 00:15:33.169 --> 00:15:35.970 be able to have a retirement at some point in 00:15:35.970 --> 00:15:39.269 time. So I want to be able to have that retirement, 00:15:39.309 --> 00:15:42.649 but still have our care going and still have 00:15:42.649 --> 00:15:45.049 that machine working for, you know, for me and 00:15:45.049 --> 00:15:47.049 for my family. My son's working with me now and 00:15:47.049 --> 00:15:49.169 my daughter -in -law. So, you know, that's something 00:15:49.169 --> 00:15:50.950 that I hope that they'll, you know, they'll be 00:15:50.950 --> 00:15:53.830 able to utilize it and make money off of and 00:15:53.830 --> 00:15:58.649 continue to grow it. You and I have a different 00:15:58.649 --> 00:16:02.830 strategy there my my strategy right now is to 00:16:02.830 --> 00:16:07.990 just make it enough money so I can Just walk 00:16:07.990 --> 00:16:11.049 away from it one day instead of have it continue 00:16:11.049 --> 00:16:16.370 to run in the background, right? Yeah Well with 00:16:16.370 --> 00:16:18.610 my kids, you know, that's probably got a lot 00:16:18.610 --> 00:16:20.409 to do with it is, you know I want to be able 00:16:20.409 --> 00:16:24.120 to leave them something I mean, other than just, 00:16:24.379 --> 00:16:26.200 hey, here's some cash. But if I can teach them 00:16:26.200 --> 00:16:29.700 this industry and teach them how to run, to have 00:16:29.700 --> 00:16:32.360 a successful business, then I know that they'll 00:16:32.360 --> 00:16:35.220 be good for the rest of their life. So I'm trying 00:16:35.220 --> 00:16:38.120 to give them more than just, oh, well, here's 00:16:38.120 --> 00:16:41.039 some cash that I'm leaving you to help along. 00:16:42.080 --> 00:16:46.159 Yeah, well, that sounds really good. And you 00:16:46.159 --> 00:16:49.460 know I don't have kids, so I don't think like 00:16:49.460 --> 00:16:55.940 that. All right. I'm trying to read over these 00:16:55.940 --> 00:16:58.940 comments. It does look like people can hear and 00:16:58.940 --> 00:17:10.740 see us. Yeah. Yeah. OK. You and I both have hired 00:17:10.740 --> 00:17:16.299 people. And for me, I have had when I hired people, 00:17:16.779 --> 00:17:20.339 I didn't really have the space or time to train 00:17:20.339 --> 00:17:25.240 anybody. And a lot of people have asked over 00:17:25.240 --> 00:17:30.880 the years, do you need to go to tech school to 00:17:30.880 --> 00:17:33.180 get a job? And sometimes what I tell them is 00:17:33.180 --> 00:17:37.160 that, you know, it might help, but it's not absolutely 00:17:37.160 --> 00:17:41.559 necessary. A lot of people never go to tech school 00:17:41.559 --> 00:17:45.180 and they turn out to be great techs. So to the 00:17:45.180 --> 00:17:49.339 people getting in the trade as an employer, what 00:17:49.339 --> 00:17:51.160 would you tell them? Do they need to go to tech 00:17:51.160 --> 00:17:56.140 school or what? what are you looking for i mean 00:17:56.140 --> 00:17:58.680 yeah i mean because one it shows that you're 00:17:58.680 --> 00:18:01.240 committed to the industry and then two it also 00:18:01.240 --> 00:18:05.500 will help lay a base for you you know because 00:18:05.500 --> 00:18:09.119 the tech schools may not teach you much and that's 00:18:09.119 --> 00:18:11.619 sad i don't you know the tech schools in our 00:18:11.619 --> 00:18:14.680 area are not great at all um i interviewed a 00:18:14.680 --> 00:18:16.900 kid out of tech school he was a month away from 00:18:16.900 --> 00:18:19.059 graduating and he could not tell me super heat 00:18:19.059 --> 00:18:21.829 sub cooling the flow of refrigerant or even what 00:18:21.829 --> 00:18:24.609 a cumulator was. So that was kind of disturbing 00:18:24.609 --> 00:18:26.750 that that's what we're getting in our schools 00:18:26.750 --> 00:18:29.950 now, in our tech schools. But if you're really 00:18:29.950 --> 00:18:31.269 into it, you're going to be in there, you're 00:18:31.269 --> 00:18:32.490 going to be absorbing it, you're going to be 00:18:32.490 --> 00:18:35.289 paying attention and any education that you can 00:18:35.289 --> 00:18:37.589 get on it will help because it'll help you make 00:18:37.589 --> 00:18:39.509 it make you a better technician out there in 00:18:39.509 --> 00:18:43.569 the field. I was already working when I went 00:18:43.569 --> 00:18:49.400 through tech school. So tech school did. It taught 00:18:49.400 --> 00:18:52.019 me a couple of things and I try to pass it on 00:18:52.019 --> 00:18:55.279 in my videos. The one main thing that it taught 00:18:55.279 --> 00:18:59.839 me, like I said, I was working and I was wiring 00:18:59.839 --> 00:19:02.859 up these hard start kits and I couldn't determine 00:19:02.859 --> 00:19:06.740 which side of the contactor or what wire was 00:19:06.740 --> 00:19:13.480 coming, start and run. I would trace the wires 00:19:13.480 --> 00:19:17.279 all the way back to the compressor. to where 00:19:17.279 --> 00:19:20.660 it's labeled CS and R, and then follow them all 00:19:20.660 --> 00:19:24.500 the way back so I could wire my start relays. 00:19:26.200 --> 00:19:28.660 And one thing I learned in school was that the 00:19:28.660 --> 00:19:32.559 capacitor is always between start and run. And 00:19:32.559 --> 00:19:36.960 when that sunk in my head, I realized that the 00:19:36.960 --> 00:19:39.779 wire that's feeding the... the capacitor is always 00:19:39.779 --> 00:19:42.259 run, so I knew what side was run, the other side 00:19:42.259 --> 00:19:44.480 was common, and the other side on the capacitor 00:19:44.480 --> 00:19:46.359 would start. It just made everything so much 00:19:46.359 --> 00:19:48.920 easier. So I didn't learn a lot in school, but 00:19:48.920 --> 00:19:51.339 that one thing really helped me out. One thing, 00:19:51.500 --> 00:19:54.039 yeah. And see, and that's why I tell people. 00:19:54.599 --> 00:19:57.579 But some people are just not, you know, especially 00:19:57.579 --> 00:20:00.119 mechanical people, some people are not wired 00:20:00.119 --> 00:20:02.480 for school. They, you know, they won't, they're 00:20:02.480 --> 00:20:04.740 going to learn more hands on, and they're doing 00:20:04.740 --> 00:20:06.640 it, you know, actually touching it, you know. 00:20:07.329 --> 00:20:09.329 actually doing the work than they can trying 00:20:09.329 --> 00:20:12.049 to read a book. So it really depends on how the 00:20:12.049 --> 00:20:14.130 person's wired, but regardless to make it in 00:20:14.130 --> 00:20:16.710 this industry, we call it the it factor. You've 00:20:16.710 --> 00:20:18.390 got to have the it factor. If you don't have 00:20:18.390 --> 00:20:22.029 it, then you need to be doing something else. 00:20:22.410 --> 00:20:26.190 It just, if it clicks with you, but if it don't, 00:20:26.730 --> 00:20:29.130 you need to be doing something else. Well, I 00:20:29.130 --> 00:20:33.069 have seen where some people, I'll give you an 00:20:33.069 --> 00:20:35.950 example. There might be a really good installer. 00:20:37.889 --> 00:20:41.029 and I had an installer that I tried to move over 00:20:41.029 --> 00:20:45.650 to Technician and he struggled. He just, he never 00:20:45.650 --> 00:20:49.269 could really get it to click and he ended up 00:20:49.269 --> 00:20:53.109 going back to installing and he still does real 00:20:53.109 --> 00:20:57.930 good at that. It's just like, I didn't know. 00:20:58.329 --> 00:21:01.210 I tried to get him to progress and it just didn't 00:21:01.210 --> 00:21:04.630 click for him. Well some some installers I mean 00:21:04.630 --> 00:21:06.769 unfortunately it is repetition It's you know 00:21:06.769 --> 00:21:09.509 you hook up this line here You will hook this 00:21:09.509 --> 00:21:11.569 color wire up to this wire and they get good 00:21:11.569 --> 00:21:13.869 at that and that's Going back to the way people 00:21:13.869 --> 00:21:16.650 some people are wired some people are wired to 00:21:16.650 --> 00:21:18.829 do repetitious jobs That's just the way their 00:21:18.829 --> 00:21:22.230 brain works, but you've got to you know You've 00:21:22.230 --> 00:21:24.230 got to have that if you want to be on the tech 00:21:24.230 --> 00:21:27.960 side of it You've got to be able to look at that 00:21:27.960 --> 00:21:30.720 unit and almost see an exploded version in your 00:21:30.720 --> 00:21:35.000 mind to be able to see how it works. I'm sure 00:21:35.000 --> 00:21:36.640 you know what I'm talking about. It's kind of 00:21:36.640 --> 00:21:42.039 hard to explain. Well, for me, I do tell some 00:21:42.039 --> 00:21:45.940 people just keep at it because for me, I just 00:21:45.940 --> 00:21:49.460 got to the point where everything just clicked. 00:21:50.359 --> 00:21:54.059 It's like I got to a point one day I realized 00:21:54.059 --> 00:21:57.980 I wasn't looking at schematics anymore or trying 00:21:57.980 --> 00:22:03.680 to trace. I just understood how it worked. And 00:22:03.680 --> 00:22:07.140 that made my job just so much easier. So when 00:22:07.140 --> 00:22:09.920 I was younger, I had the opportunity to work, 00:22:10.119 --> 00:22:12.599 worked in ductwork, worked in an install. I did 00:22:12.599 --> 00:22:16.380 commercial controls. I did work in the sheet 00:22:16.380 --> 00:22:20.460 metal shop. then worked in service and working 00:22:20.460 --> 00:22:23.819 in all the different departments gave me an advantage 00:22:23.819 --> 00:22:25.900 especially like commercial controls with service 00:22:25.900 --> 00:22:28.259 work because I've always been great at low voltage. 00:22:28.640 --> 00:22:32.160 I love low voltage and you know open normally 00:22:32.160 --> 00:22:35.380 open normally closed contacts so that gave me 00:22:35.380 --> 00:22:36.980 a huge advantage because just that year during 00:22:36.980 --> 00:22:39.859 the commercial controls I picked up so much and 00:22:39.859 --> 00:22:42.059 I was able to take that and then go over to the 00:22:42.059 --> 00:22:47.329 service side and apply it there. I worked at 00:22:47.329 --> 00:22:49.849 a large company here with us at one time and 00:22:49.849 --> 00:22:52.890 they had a commercial controls department, but 00:22:52.890 --> 00:22:55.410 the people that worked in that apartment broke 00:22:55.410 --> 00:22:58.910 off and started their own business. And I kept 00:22:58.910 --> 00:23:03.150 trying to get them to start another controls 00:23:03.150 --> 00:23:06.670 department because I wanted to learn that side. 00:23:08.009 --> 00:23:10.509 And basically what I've learned in commercial 00:23:10.509 --> 00:23:13.549 controls is what I've done and seen on the job. 00:23:14.319 --> 00:23:18.279 instead of doing it in a program like that. When 00:23:18.279 --> 00:23:20.480 I did it, it was old school. It was before all 00:23:20.480 --> 00:23:23.559 the computers and all that. We run everything 00:23:23.559 --> 00:23:27.099 back to a panel and it was old school. It wasn't 00:23:27.099 --> 00:23:31.440 like what you've got today. Well, what I saw 00:23:31.440 --> 00:23:36.420 was relays mounted to the air handler that would 00:23:36.420 --> 00:23:40.839 bring on the cooling or the fan for the school 00:23:40.839 --> 00:23:42.319 system. Do you know what I'm talking about around 00:23:42.319 --> 00:23:47.579 here? Say that again like for the school system 00:23:47.579 --> 00:23:49.980 around here They would have like on something 00:23:49.980 --> 00:23:52.440 like a ribby relay mounted to the air handler 00:23:52.440 --> 00:23:55.039 that they would control from a different location 00:23:55.039 --> 00:23:58.279 That would bring on the cooling and stuff like 00:23:58.279 --> 00:24:00.279 that. That was the kind of control that I saw 00:24:00.279 --> 00:24:04.400 around here Yeah, the yeah. Yeah, I mean it was 00:24:04.400 --> 00:24:07.019 we did high school We did a high school over 00:24:07.019 --> 00:24:09.460 in Jeff Davis County We took 80 units and run 00:24:09.460 --> 00:24:11.900 them all back to a panel and you could see that 00:24:11.900 --> 00:24:15.650 panel you could see return temp supply temp um 00:24:15.650 --> 00:24:18.730 you know you could do make it through whatever 00:24:18.730 --> 00:24:22.130 mode set the you know it had an indoor air sensor 00:24:22.130 --> 00:24:24.750 in the classroom so you you know you would be 00:24:24.750 --> 00:24:27.309 able to see what room temp was so basically that 00:24:27.309 --> 00:24:29.910 panel was like one big thermostat and those 80 00:24:29.910 --> 00:24:36.349 units was like a zone for each one now on commercial 00:24:36.349 --> 00:24:39.130 controls is a lot of conduit a lot of conduit 00:24:39.130 --> 00:24:41.670 running a lot of wire pulling too back then so 00:24:41.670 --> 00:24:43.619 you didn't have all the wireless stuff You know, 00:24:43.619 --> 00:24:46.279 now they accomplish all that with communicating 00:24:46.279 --> 00:24:48.819 thermostats controlled from a remote location. 00:24:50.000 --> 00:24:59.019 Sure. Sure. Wait a minute here. Miguel, well, 00:24:59.019 --> 00:25:02.059 thank you. You didn't have to do that, but thank 00:25:02.059 --> 00:25:08.099 you. I tried to prepare you for the end of this. 00:25:08.140 --> 00:25:10.640 This is going quicker than I thought it would. 00:25:11.440 --> 00:25:16.200 I'm sorry. I ain't talking enough. No, it's just 00:25:16.200 --> 00:25:18.740 like you go through your topics. I'll tell you 00:25:18.740 --> 00:25:21.200 what, I'll tell you something that happened to 00:25:21.200 --> 00:25:25.299 me that I almost got on video. I was working 00:25:25.299 --> 00:25:28.059 on a mini split and you know you have to use 00:25:28.059 --> 00:25:33.339 those adapters because the 516s. Sure. And my 00:25:33.339 --> 00:25:35.660 adapter just wouldn't push in the Schrader so 00:25:35.660 --> 00:25:38.680 I tightened that thing down really good just 00:25:38.680 --> 00:25:42.809 so I could get access to the system. had done 00:25:42.809 --> 00:25:46.109 my repair I had to do new flares on this thing 00:25:46.109 --> 00:25:49.289 done my repair pulled a vacuum recharge and when 00:25:49.289 --> 00:25:56.029 I pulled off that adapter after recharging somehow 00:25:56.029 --> 00:25:59.150 it backed out the Schrader that was underneath 00:25:59.150 --> 00:26:04.190 it when it came out oh wow so when I pulled it 00:26:04.190 --> 00:26:10.329 out my charge was just blowing Into the air and 00:26:10.329 --> 00:26:12.789 you stuck your hand down in there, right? No, 00:26:12.869 --> 00:26:16.470 well first I tried to put the cap back on No, 00:26:16.509 --> 00:26:18.450 I'm saying at first. I just got it. Yeah, and 00:26:18.450 --> 00:26:20.349 it was just blowing so hard I couldn't do it. 00:26:20.430 --> 00:26:25.390 So I ran to my my van and I got my my mini split 00:26:25.390 --> 00:26:30.630 on Schrader core removal tool And ran back over 00:26:30.630 --> 00:26:34.150 there and got that on and shut it off. Yeah But 00:26:34.150 --> 00:26:37.109 by that time, you know, like 60 % of what I had 00:26:37.109 --> 00:26:41.670 just put in there had come out. Yeah. I was frustrated. 00:26:41.690 --> 00:26:43.309 You can't charge the customer for it. Cause it 00:26:43.309 --> 00:26:46.309 ain't their fault. I can't, I couldn't charge 00:26:46.309 --> 00:26:48.210 him for the first one. This is within the first 00:26:48.210 --> 00:26:52.509 year. Oh, okay. So you didn't see my level of 00:26:52.509 --> 00:26:54.650 frustration. And so you bet. At least you had 00:26:54.650 --> 00:26:58.130 a five sixteenths, uh, shredder graph core removal. 00:26:58.150 --> 00:27:00.109 So that's what I tell my guys. You gotta have 00:27:00.109 --> 00:27:03.000 the proper tools to be able to do the job. Shit, 00:27:03.240 --> 00:27:05.160 I just didn't have it in my bag. I had to go 00:27:05.160 --> 00:27:07.099 all the way back to my van the whole time. I 00:27:07.099 --> 00:27:13.259 can hear it in the background just But and then 00:27:13.259 --> 00:27:17.099 I didn't realize that Somebody else is doing 00:27:17.099 --> 00:27:20.740 this. I didn't realize that the Schrader had 00:27:20.740 --> 00:27:23.059 come out. All I knew is it was blowing out the 00:27:23.059 --> 00:27:30.990 fridge Oh Thank you, man, I am I didn't know 00:27:30.990 --> 00:27:33.589 the Schrader was out. I couldn't see in there. 00:27:33.869 --> 00:27:36.130 So I put the Schrader core removal tool in there 00:27:36.130 --> 00:27:40.069 and I pushed in the pin to try to pull out the 00:27:40.069 --> 00:27:43.650 Schrader that I thought was bent or messed up 00:27:43.650 --> 00:27:47.049 or something. And the pin went all the way in. 00:27:47.069 --> 00:27:51.309 There was nothing in there. So I just tried putting 00:27:51.309 --> 00:27:53.190 in another Schrader and it took the Schrader. 00:27:53.190 --> 00:27:55.309 And I was like, well, how did that even happen? 00:27:56.329 --> 00:27:59.000 Because I didn't pull the Schrader out. The only 00:27:59.000 --> 00:28:01.460 thing I can think of is the seal grabbed it when 00:28:01.460 --> 00:28:03.440 it was because you pushed that seal down in there 00:28:03.440 --> 00:28:05.279 You know, you know how you see the seal will 00:28:05.279 --> 00:28:08.859 wrinkle up on there on the rim, you know, maybe 00:28:08.859 --> 00:28:12.140 it grabbed I don't know that's it it pulled it 00:28:12.140 --> 00:28:17.559 out and I Don't know it that has never happened 00:28:17.559 --> 00:28:21.859 to me before but That that's right core removal 00:28:21.859 --> 00:28:26.039 tool is now in my bag Yeah, I'll wait always 00:28:26.039 --> 00:28:29.150 expect the unexpected direct It happens. And 00:28:29.150 --> 00:28:31.470 I included it in my video because, you know, 00:28:31.509 --> 00:28:33.549 sometimes my jobs look clean and all that stuff. 00:28:33.569 --> 00:28:36.690 And I want people to know stuff like that happens 00:28:36.690 --> 00:28:40.690 to everybody. You just got to deal with it. Absolutely. 00:28:41.789 --> 00:28:44.269 Yep. What's your, uh, what's your worst shock 00:28:44.269 --> 00:28:49.869 story? Oh, they may have heard this. Y 'all really 00:28:49.869 --> 00:28:55.349 don't have to do this. Um, but thank you. Um, 00:28:55.559 --> 00:28:58.740 My worst shock story, do you know those, those 00:28:58.740 --> 00:29:07.180 square D 60 amp QO disconnects? Yeah. I have 00:29:07.180 --> 00:29:09.259 one of those that was all burnt up and I was 00:29:09.259 --> 00:29:13.640 trying to pull the breaker out and all the plastic 00:29:13.640 --> 00:29:18.000 was burnt up. So everything came out all at one 00:29:18.000 --> 00:29:20.819 time. And I wasn't thinking and I was a young 00:29:20.819 --> 00:29:24.440 tech. I tried to put my hand up there to stop 00:29:24.440 --> 00:29:28.589 it. And when I did, I made a power arc between 00:29:28.589 --> 00:29:32.930 the two legs of power on my hand. That hurt, 00:29:33.069 --> 00:29:34.809 that really hurt. You ain't done that again, 00:29:34.890 --> 00:29:38.609 have you? No, that was probably the worst one. 00:29:38.990 --> 00:29:42.569 And I've been hit when I've been sweaty and it's 00:29:42.569 --> 00:29:44.349 gone across my heart and it's kind of scared 00:29:44.349 --> 00:29:47.390 me, but that one where I did it on my hand bruised 00:29:47.390 --> 00:29:52.329 me. My hand and my arm was sore. So yeah, that 00:29:52.329 --> 00:29:57.200 hurt. So I'll share mine. You remember when the 00:29:57.200 --> 00:30:00.559 410A first come out, the leak detectors didn't 00:30:00.559 --> 00:30:02.920 pick it up well. The R22 leak detectors didn't. 00:30:02.920 --> 00:30:05.920 It was hard to find. So I would put the unit 00:30:05.920 --> 00:30:09.240 in heat mode and disconnect the power from the 00:30:09.240 --> 00:30:13.279 blower to let it build up to over 500 PSI on 00:30:13.279 --> 00:30:16.920 the evaporator coil. And we used a Yokogawa leak 00:30:16.920 --> 00:30:21.200 detector, H10G. And I would go in there and find 00:30:21.200 --> 00:30:25.819 the leak. Reem had these capacitors mounted on 00:30:25.819 --> 00:30:27.599 the bottom of the blower and they got that crossmember. 00:30:27.680 --> 00:30:31.140 I had my arm laying on the crossmember and it 00:30:31.140 --> 00:30:35.039 actually swole my arm up to make contact to the 00:30:35.039 --> 00:30:38.960 capacitor. Now that was an experience to try 00:30:38.960 --> 00:30:41.559 to get pulled out of it. It took a couple yanks, 00:30:41.799 --> 00:30:44.000 but I thought that one got me. That was probably 00:30:44.000 --> 00:30:47.680 my worst shock one ever. Yeah, that's pretty 00:30:47.680 --> 00:30:50.559 bad. That was pretty bad. Cause it actually, 00:30:50.559 --> 00:30:52.599 you know, made my arm get bigger to be able to 00:30:52.599 --> 00:30:59.240 make contact. It jumped. Now I got, I had a capacitor 00:30:59.240 --> 00:31:03.200 hit me inside a air handler one time and I yanked 00:31:03.200 --> 00:31:07.619 my arm back and I yanked back so hard there was 00:31:07.619 --> 00:31:09.660 like a little support member between the two 00:31:09.660 --> 00:31:14.089 panels. I completely bent it. And cut my arm 00:31:14.089 --> 00:31:16.269 when I did it. It'll make you hurt yourself if 00:31:16.269 --> 00:31:18.809 it don't hurt you absolutely. Yeah, that's what 00:31:18.809 --> 00:31:23.650 it did. Um Yeah, getting shocked. I try not to 00:31:23.650 --> 00:31:27.890 anymore, but it still happens Yeah, if you mess 00:31:27.890 --> 00:31:29.509 with electric you're gonna get shocked. That's 00:31:29.509 --> 00:31:32.730 just it's not a matter of when is there if it's 00:31:32.730 --> 00:31:36.789 a matter of when have you um Notice like on they're 00:31:36.789 --> 00:31:43.259 starting to double Isolate electric heat now 00:31:43.259 --> 00:31:47.500 No, yeah, that's the thing now you might have 00:31:47.500 --> 00:31:51.279 sequencers on one side and a relay on the other 00:31:51.279 --> 00:31:57.759 No, I hadn't but I'm not where I'm at with Arctic 00:31:57.759 --> 00:32:00.960 Air I'm not in the field like I used to be so 00:32:00.960 --> 00:32:04.059 I don't get to get as hands -on with the equipment 00:32:04.059 --> 00:32:08.490 like I used to and get Familiar with them To 00:32:08.490 --> 00:32:11.789 that extent, now I've got all my guys do it. 00:32:12.130 --> 00:32:15.990 So I'm losing touch a little bit because I'm 00:32:15.990 --> 00:32:18.130 not out there all the time. I don't understand 00:32:18.130 --> 00:32:20.450 exactly why they're doing that unless they think 00:32:20.450 --> 00:32:25.950 it's wasting energy or something. But yeah, they're 00:32:25.950 --> 00:32:27.849 double isolating them so that they don't have 00:32:27.849 --> 00:32:32.430 any electricity to them at all. It just sounds 00:32:32.430 --> 00:32:39.259 like I know. a short or either, you know, to 00:32:39.259 --> 00:32:40.859 prevent, you know, cause you, you know, you've 00:32:40.859 --> 00:32:43.720 seen the relays catch on fire and all that. So 00:32:43.720 --> 00:32:46.420 maybe that's an effort to try to stop that too. 00:32:47.140 --> 00:32:52.160 Yeah. Yeah. And also I think something that might 00:32:52.160 --> 00:32:55.779 prevent is if you get one of those blower relays 00:32:55.779 --> 00:32:58.839 that kind of welds itself shut, if it's double 00:32:58.839 --> 00:33:04.579 isolated, it won't bring on a heat strip. Yeah. 00:33:06.690 --> 00:33:14.230 All right It's late enough I'll ask okay, I Like 00:33:14.230 --> 00:33:18.710 to end the show with them Kind of the horror 00:33:18.710 --> 00:33:21.609 stories the craziest thing you may have seen 00:33:21.609 --> 00:33:26.289 in somebody's house or sometimes it's Really 00:33:26.289 --> 00:33:28.470 nice stuff that you may have seen in a really 00:33:28.470 --> 00:33:31.549 nice house and I got one of those to share But 00:33:31.549 --> 00:33:33.809 what's the craziest thing you may have seen going 00:33:33.809 --> 00:33:36.819 in somebody's house? Hold on, I'm sorry, give 00:33:36.819 --> 00:33:46.900 me just a second. Sorry about that. So, I don't 00:33:46.900 --> 00:33:49.160 know, it all kind of blurs together after all 00:33:49.160 --> 00:33:53.240 the years. I mean, I've seen one that sticks 00:33:53.240 --> 00:33:56.480 out. I went to a house on the south side one 00:33:56.480 --> 00:33:58.319 year and it was really cold. Went there to go 00:33:58.319 --> 00:34:01.839 start up a wall heater. And it was a little bitty 00:34:01.839 --> 00:34:04.380 small, a little shotgun house. When you walked 00:34:04.380 --> 00:34:06.720 in the door, the heater was on the right and 00:34:06.720 --> 00:34:10.719 they had a bed on the left and they were in there 00:34:10.719 --> 00:34:13.820 and they were smoking crack or whatever it was 00:34:13.820 --> 00:34:16.059 while I was working on the heater. And I mean, 00:34:16.159 --> 00:34:18.519 I just, I turned around and politely asked myself, 00:34:18.699 --> 00:34:20.019 hey, look, you know, y 'all gonna have to put 00:34:20.019 --> 00:34:23.360 that out until I get done. Otherwise I'm leaving 00:34:23.360 --> 00:34:30.590 now. Yeah, that's pretty rough. Yeah, that's 00:34:30.590 --> 00:34:32.769 pretty rough, but I mean, you know stripper poles 00:34:32.769 --> 00:34:36.269 we see stripper poles and I've been in apartments 00:34:36.269 --> 00:34:38.869 and saw where they had all their their dope out 00:34:38.869 --> 00:34:40.610 and they just they know people's coming and they 00:34:40.610 --> 00:34:43.389 leave everything out It just never ceases to 00:34:43.389 --> 00:34:46.349 amaze me at what some people do. Yeah, they don't 00:34:46.349 --> 00:34:48.769 seem to care I told a story a couple weeks ago 00:34:48.769 --> 00:34:51.969 where a fellow with a leg monitor gang to AR 00:34:51.969 --> 00:34:57.179 15 out from behind the filter But one of the 00:34:57.179 --> 00:35:00.699 strangest things I saw, I was in this nice house. 00:35:02.659 --> 00:35:07.780 You know where Quail Pines is? Yes. Back in that 00:35:07.780 --> 00:35:09.519 neighborhood, not in Quail Pines, but in that 00:35:09.519 --> 00:35:13.239 area. I was in this nice house working, and I 00:35:13.239 --> 00:35:19.159 see this giant clear tube that takes up part 00:35:19.159 --> 00:35:23.760 of a room. And I just asked a homeowner, I'm 00:35:23.760 --> 00:35:26.590 like, what is that? He goes, oh, that's an elevator. 00:35:28.630 --> 00:35:31.170 He had an elevator in his house to get from the 00:35:31.170 --> 00:35:33.269 first floor to the second floor and vice versa. 00:35:33.829 --> 00:35:36.349 I had a lady that had one over there on the East 00:35:36.349 --> 00:35:39.630 side and she made me walk the stairs while she 00:35:39.630 --> 00:35:43.630 rode the elevator. She's like, the stairs is 00:35:43.630 --> 00:35:48.309 over here. I'll meet you up there. Wow. And this 00:35:48.309 --> 00:35:53.780 guy's elevator, it worked on vacuum. Do you like 00:35:53.780 --> 00:35:56.440 those things at the bank when you send the tube 00:35:56.440 --> 00:36:03.900 over? It worked on vacuum. And he said, um, you 00:36:03.900 --> 00:36:06.219 can write it if you want to. And I'm like, you 00:36:06.219 --> 00:36:09.079 know, I I'm just curious. I don't, I don't want 00:36:09.079 --> 00:36:14.340 to write it. I was just curious. Yeah. I, uh, 00:36:14.340 --> 00:36:18.099 another one, the strange call. I went to a call 00:36:18.099 --> 00:36:19.940 and this has been 20 something years ago. It 00:36:19.940 --> 00:36:22.519 was here in Albany, went to this guy's house. 00:36:22.650 --> 00:36:28.309 And it was over off of over kind of in that area 00:36:28.309 --> 00:36:32.789 that you're talking about but Marlboro I think 00:36:32.789 --> 00:36:36.309 and the guy was really nice house brick home 00:36:36.309 --> 00:36:39.230 very nice come to the knock on the door you know 00:36:39.230 --> 00:36:41.650 to let him know that was there and dude comes 00:36:41.650 --> 00:36:44.730 to get in a row and he's sunburned and he's got 00:36:44.730 --> 00:36:47.969 like a really thick gold chain on and he's got 00:36:47.969 --> 00:36:51.360 a northern accent Go in the house and there's 00:36:51.360 --> 00:36:54.920 nothing in the house except a recliner in front 00:36:54.920 --> 00:36:59.179 of a TV and a little table and You know it looked 00:36:59.179 --> 00:37:01.599 like he had been drunk and passed out by the 00:37:01.599 --> 00:37:04.360 pool He was burnt so bad and I went to go fix 00:37:04.360 --> 00:37:07.079 the air conditioner and there was one room That 00:37:07.079 --> 00:37:09.340 had window units all in it and he actually had 00:37:09.340 --> 00:37:12.099 servers in there So that was a that was a pretty 00:37:12.099 --> 00:37:14.460 strange one So he was there babysitting those 00:37:14.460 --> 00:37:17.059 those servers in the bedroom that had these window 00:37:17.059 --> 00:37:21.489 units to keep the bedroom cold and he was like, 00:37:21.489 --> 00:37:23.929 you know, getting passing out, getting sunburnt, 00:37:24.329 --> 00:37:25.889 and obviously wasn't from this area. So that 00:37:25.889 --> 00:37:27.530 was probably one of the sketchiest ones I've 00:37:27.530 --> 00:37:31.030 been to. That's kind of weird. It was very weird. 00:37:34.610 --> 00:37:38.469 That reminds me to a... First time I ever went 00:37:38.469 --> 00:37:41.070 on a call, one of the calls I went to was in 00:37:41.070 --> 00:37:47.519 a bank. Their server room was getting hot. and 00:37:47.519 --> 00:37:50.179 I had to troubleshoot like five different air 00:37:50.179 --> 00:37:52.179 conditioners for this one room that's about as 00:37:52.179 --> 00:37:58.059 big as the room that I'm in right here. And finally 00:37:58.059 --> 00:37:59.780 I come out and said, you know, everything's working 00:37:59.780 --> 00:38:02.480 fine. And the fellow said, well, maybe it's because 00:38:02.480 --> 00:38:05.360 we just added this new rack of servers right 00:38:05.360 --> 00:38:06.539 here. And I'm like, well, you could have told 00:38:06.539 --> 00:38:10.920 me that from the start, but yeah, it was getting 00:38:10.920 --> 00:38:15.820 hot. I guess they got to add yet another air 00:38:15.820 --> 00:38:23.139 conditioner to it. It looked like somebody else 00:38:23.139 --> 00:38:27.900 was having trouble with seeing it on YouTube. 00:38:31.340 --> 00:38:34.820 Don't know what's going on with that. But anyway, 00:38:34.820 --> 00:38:38.119 I really do appreciate your perspective and bringing 00:38:38.119 --> 00:38:42.119 that on. I know we had a lot of trouble just 00:38:42.119 --> 00:38:46.230 getting you. on the just getting you here. We 00:38:46.230 --> 00:38:49.050 worked it out though. Yeah. So maybe we can get 00:38:49.050 --> 00:38:51.510 that worked out and in the future, bring you 00:38:51.510 --> 00:38:54.369 back on. So, um, absolutely. I'm going to say 00:38:54.369 --> 00:38:58.429 goodbye to everybody and in the conversation, 00:38:58.650 --> 00:39:02.269 hang around just a little bit, Sean, and, um, 00:39:02.670 --> 00:39:03.329 we'll go ahead.