WEBVTT

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Imagine you've had major surgery, maybe a hip

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replacement. You get asked later, perhaps a year

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or two on, how you're doing via a questionnaire.

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Now this feedback, yours and thousands of others,

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helps gauge how successful these operations really

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are. Seems simple enough, right? But... What

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if the people who don't send back those forms,

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what if they aren't just, you know, randomly

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busy? What if they're actually a specific group

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and their absence completely changes the picture

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of success that the data shows us? That's the

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crucial question we're exploring today on the

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deep dive. We're looking closely at a particular

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research paper on patient -reported outcome measures,

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PROMs after total hip replacement, and the significant

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bias that can crop up when patients don't complete

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their follow -up. Now, these PROMs, they're really

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vital tools. Organizations like NICE here in

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the UK, or the FDA over in the US, use them to

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understand the real world impact of surgery beyond

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just, say, survival rates or basic complications.

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They're meant to capture the patient's own view

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on their quality of life, their recovery. And

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joining us to walk us through this paper and

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this, well, critical area of health care research

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is Professor Mo Imam. Professor Imam is a leading

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orthopedic surgeon and researcher, very involved

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in outcomes analysis, and importantly, one of

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the authors of the actual study we're discussing

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today. Welcome. Thank you. It's a pleasure to

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be here. So maybe let's set the scene with some

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headline numbers from your study. You tracked

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patients having total hip replacements, looked

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at their response rates to questionnaires over

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time. How did that response rate change from

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before the operation? Well, our initial capture

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rate preoperatively was actually excellent, almost

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99 percent. Oh, wow. OK. But yes, as time went

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on, we did see a steady decline at six weeks

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after the operation. It was down to about 90

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.6 percent. Right. By six months, it had dipped

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slightly further to 89%. Then one year out, it

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was 83%. And by the time we reached the two -year

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mark, we were down to 79 % response. 79%. So

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quite a drop. Yes. A considerable proportion

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of that initial group was, well, no longer providing

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feedback at that point. So doing the maths quickly,

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that's roughly a fifth of the original patients

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who aren't represented in that two -year data.

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Now, was that drop off just random chance? Did

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it happen sort of? equally across all patient

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types? Or did your analysis find specific things

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linked to who didn't respond? Our analysis was

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very clear on this point. The non -response was

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absolutely not random. Right. We found quite

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significant associations between certain patient

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characteristics and their likelihood of responding

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to those follow -up questionnaires. OK. And that's

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really the crux of it, isn't it? So tell us,

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who were these patients who were less likely

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to respond? What did your study identify? Well,

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we found several key factors. One was age. Age,

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interesting. Yes, the non -responders were significantly

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younger than the responders, and this is true

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at all the follow -up points, with a p -value

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less than .001, so highly significant. For instance,

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at the two -year point, the median age of those

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who responded was about 69, but for the non -responders,

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the median age was 65. And why might that be?

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Does the paper suggest reasons? Well, the paper

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speculates a bit. It could be linked to younger

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patients perhaps having busier working lives,

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finding it harder to make time for questionnaires,

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or maybe feeling less connected to the health

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care system once that immediate post -op phase

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is over. OK. Younger patients not responding.

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That's quite an interesting finding, maybe a

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bit counterintuitive. What else stood out? Another

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really significant factor, and this is something

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we highlighted as quite a novel finding in this

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specific context, was the association with deprivation.

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Deprivation. How did you measure that? We used

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the income deprivation affecting children index,

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the IDACI score. It gives a measure of socioeconomic

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deprivation for an area here in the UK. And we

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saw that patients from more deprived areas, those

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with higher IDCI scores, were significantly less

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likely to respond. Again, this was a very robust

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finding, p -value less than .001, and it held

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true across all the time points we looked at.

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And the reasons for that? Likely multifaceted,

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I'd say. It could involve things like lower health

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literacy, perhaps, or maybe less stable housing

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or social situations, or simply having other

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more pressing concerns in their daily lives that

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mean completing and returning a form just isn't

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a priority. So, age and socioeconomic background

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are factors. What about their actual health status

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before the surgery? Did their starting point

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matter? Yes, it mattered profoundly. We found

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that patients who were less likely to respond

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later on had significantly lower preoperative

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scores on both the Oxford hip score and the EQ5D.

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Right, the Oxford hip score measures pain and

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function specifically for the hip. Exactly. So

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those who started with the worst baseline, meaning

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more pain, more functional limitation before

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their surgery, were actually less likely to engage

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with the follow -up process afterwards. To give

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you an example, patients who responded to all

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the post -op questionnaires had a median baseline

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OHS of 20. But those who missed all of them,

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they started lower, with a median OHS of just

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16. So that suggests that poor health -related

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quality of life right at the beginning is some

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kind of predictor for non -response later. It

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certainly seems to be, yes. And maybe most tellingly,

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you looked at whether a patient's previous experience

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or their score at an earlier point influenced

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whether they responded next time. What did that

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show about why people might not respond? Yes.

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This finding, I think, really strengthens the

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argument for disengagement being linked to the

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outcome itself. We found a strong correlation.

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If a patient had lower outcome scores or reported

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lower satisfaction at an earlier time point,

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they were significantly less likely to respond

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to the next questionnaire down the line. Oh,

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okay. So, for example, patients who didn't respond

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at the 24 -month mark, their median Oxford HIP

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score back at the 12 -month follow -up was 38.

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Compare that to those who did respond at 24 months.

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Their median OHS at 12 months was 43. That's

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a five -point difference. Is that significant?

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It is, yes. It's clinically meaningful and statistically

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significant. It strongly implies that if a patient

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felt they weren't achieving the outcome they'd

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hoped for, or perhaps wasn't satisfied with their

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result or the service received, they were then

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less inclined to participate in future data collection.

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It's almost like they've voted with their feet

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by simply not responding. That's a really powerful

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insight. It suggests it's not always just about

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practical barriers, but maybe a psychological

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disengagement based on how well they feel they've

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done. Precisely. Were there any factors you perhaps

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expected to be linked to non -response but actually

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weren't, according to your study? Well, interestingly,

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in our particular cohort, we didn't find a significant

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link between gender or whether the patient experienced

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surgical or medical complications after the operation

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and their likelihood of responding. Really? No

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link to complications? Not a statistically significant

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one in our data set, no. And the paper does note

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that the finding on gender actually differs from

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some other studies out there. Which just highlights,

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I suppose, that the factors influencing non -response

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can vary a bit, depending on the specific patient

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group and the setting you're looking at. Right.

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Context matters. OK. So we've got a clearer picture

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now of who tends to be missing from this follow

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-up data. Younger patients, those from more deprived

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areas, and crucially, those who started with

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lower scores or had poorer outcomes or satisfaction

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earlier on. So let's bridge that now to the core

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problem this paper really tackles, the bias.

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If that specific group is less likely to respond,

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what does it fundamentally mean for the outcome

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data that we do see reported? Well, the fundamental

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consequence, the big issue, is that the reported

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outcomes from these data sets or registries that

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suffer from significant loss to follow -up are

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inherently biased. Biased how? Because the group

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that is disproportionately not responding are

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the very patients with the worst scores, perhaps

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less improvement or lower satisfaction. So, the

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group that does respond is therefore skewed.

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It's weighted towards patients who are, generally

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speaking, doing well and are satisfied. So, the

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picture of success painted by those who reply

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is potentially overly optimistic compared to

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what the entire group of patients actually experienced.

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Precisely. And our study provides some quite

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concrete evidence for this bias. We look at the

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actual improvement in the Oxford HIPPS score,

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from baseline to follow -up. At 12 months, the

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median improvement for patients who responded

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was three points higher than for those who didn't

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respond at that point. Three points higher. And

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by 24 months, that difference had actually widened

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slightly to four points. Four points. Now, does

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that difference, three or four points, sound

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small or is it meaningful? While it might sound

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small numerically, it's statistically significant

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and it represents a tangible skew in the reported

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outcome data. If you only look at the responders,

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you are seeing results that are, on average,

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notably better than what the non -responders

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actually experienced. Is it unique to hip replacements

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or PROMs data? Or is it a much wider concern

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in health care data and registries generally?

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Oh, it's a much broader concern. This phenomenon

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where loss to follow up isn't random, where it

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represents a subset with different and often

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less favorable outcomes. Well, that's a critical

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consideration that really extends far beyond

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just hip PROMs. It's relevant for, I'd say, virtually

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any study or registry data set that relies on

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ongoing patient participation or follow up over

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time. So any long term tracking? Yes. The paper

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touches on its importance for survival analysis

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in joint replacement registries, for instance,

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and it acknowledges that the profile of non -responders

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might differ depending on the procedure. For

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example, with hip resurfacing, you might actually

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lose younger, more active patients to follow

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up precisely because they're doing so well and

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have just got back to their busy lives. That's

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a different dynamic to what we saw in total hip

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replacements. But the key point remains, the

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missing data is rarely, if ever, random. You

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also made a really fascinating comparison in

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the paper between the UK's national PROMS data

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and the Swedish HIP Arthroplasty Register. What

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did that comparison tell you about the impact

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of response rates? Ah, yes. That comparison offers

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quite powerful sort of external support for our

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findings on bias. The Swedish Register, you see,

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consistently achieves a significantly higher

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response rate, typically around 90%. 90 %? That's

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high. It is. Compare that to the national UK

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PROMS data, which was around 80 % at the time

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we did our study. Now, what's really striking

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is that despite presumably performing similar

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surgeries with similar patients, the Swedish

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registry reported a lower patient satisfaction

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rate, about 84 % satisfied. That's compared to

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a much higher rate, over 95 % reporting improvement

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in the UK PROMS data with its lower response

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rate. So higher response rate, lower reported

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satisfaction. How does that support the bias

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idea? Well, our interpretation is that because

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the Swedish registry captures a larger proportion

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of the total patient population, including more

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of those patients with less ideal outcomes, their

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reported satisfaction rate is actually a more

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accurate reflection. It's naturally lower because

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it includes more of the less satisfied people.

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It really underscores how the response rate itself

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directly impacts the picture of success that

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gets reported. That makes sense. Given this significant

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bias that can creep in, what are some potential

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ways forward? What strategies or efforts does

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the paper mention to try and reduce this loss

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to follow up and get a more complete picture?

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The paper really emphasizes that substantial

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effort is needed first to understand and then

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to overcome the barriers stopping patients from

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following up. This could involve practical things

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beyond just sending out standard postal questionnaires,

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offering different ways to respond, maybe email

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or telephone calls, perhaps even app -based systems.

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Using technology more? Potentially, yes. And

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also considering things like language barriers

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or providing extra assistance for patients who

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might have lower literacy levels or perhaps less

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access to digital technology. It's really about

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making the process as easy and accessible as

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we can for all patient groups, particularly those

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we've now identified. as being less likely to

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respond otherwise. Right, targeting the effort.

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And just briefly, what were some of the limitations

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of your own study that you acknowledged? Important

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for context? Yes, of course. Like any research,

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there were limitations. We didn't have access

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to really comprehensive socio -demographic details

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for all patients, things like education level

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or specific language needs. Nor did we have detailed

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clinical data on comorbidities or mental health

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conditions, which could certainly also influence

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response. Okay. Also, it's worth noting a low

00:12:22.320 --> 00:12:24.500
hip score isn't always solely due to the hip

00:12:24.500 --> 00:12:27.460
surgery itself. It can be influenced by other

00:12:27.460 --> 00:12:30.840
coexisting health conditions. And while our institutional

00:12:30.840 --> 00:12:33.840
data capture rate was relatively high compared

00:12:33.840 --> 00:12:36.440
to the national average at the time, these findings

00:12:36.440 --> 00:12:38.120
would definitely benefit from being validated

00:12:38.120 --> 00:12:40.299
in other populations and different health care

00:12:40.299 --> 00:12:43.279
settings. Transparency about limitations is always

00:12:43.279 --> 00:12:47.799
good practice. Okay, let's switch gears slightly

00:12:47.799 --> 00:12:50.019
lightning round. Quick questions, sharp insights.

00:12:50.620 --> 00:12:52.879
Professor, what's the single most crucial takeaway

00:12:52.879 --> 00:12:55.659
for anyone looking at patient feedback data?

00:12:56.059 --> 00:12:58.919
Assume non -responders are different. And assume

00:12:58.919 --> 00:13:01.480
their outcomes are likely less favorable than

00:13:01.480 --> 00:13:04.279
those who did respond. Never take the data you

00:13:04.279 --> 00:13:06.299
have as the whole picture unless your follow

00:13:06.299 --> 00:13:08.710
-up is near perfect. Good point. If you could

00:13:08.710 --> 00:13:11.370
implement one change tomorrow to improve PROM's

00:13:11.370 --> 00:13:13.730
data quality based purely on this study, what

00:13:13.730 --> 00:13:16.450
would it be? I'd shift focus and importantly

00:13:16.450 --> 00:13:19.070
resources towards actively understanding why

00:13:19.070 --> 00:13:21.610
certain patients aren't responding and then putting

00:13:21.610 --> 00:13:23.889
targeted strategies in place to try and re -engage

00:13:23.889 --> 00:13:26.509
them or capture their feedback effectively. Makes

00:13:26.509 --> 00:13:29.409
sense. And finally, what's the one essential

00:13:29.409 --> 00:13:31.950
question professionals should always ask themselves

00:13:31.950 --> 00:13:34.429
when they see published outcome data that's based

00:13:34.429 --> 00:13:37.769
on patient feedback? Always ask. What was the

00:13:37.769 --> 00:13:40.190
follow -up rate? And, truthfully, was any attempt

00:13:40.190 --> 00:13:42.850
made to characterize the non -responders? Because

00:13:42.850 --> 00:13:45.009
the lower that response rate, the greater the

00:13:45.009 --> 00:13:47.730
potential for bias, and the more cautious you

00:13:47.730 --> 00:13:50.330
absolutely must be about the conclusions being

00:13:50.330 --> 00:13:52.289
drawn from it. Excellent. Very clear points.

00:13:53.129 --> 00:13:55.389
So just to recap some of the most crucial takeaways

00:13:55.389 --> 00:13:57.690
from our deep dive today for everyone listening.

00:13:58.330 --> 00:14:00.629
Firstly, Patient response rates in long -term

00:14:00.629 --> 00:14:02.909
studies like PROMs often drop off significantly,

00:14:03.009 --> 00:14:05.570
which leaves quite a substantial gap in the data

00:14:05.570 --> 00:14:08.730
we collect. Secondly, and this is critical, this

00:14:08.730 --> 00:14:11.590
non -response isn't just random. Studies, like

00:14:11.590 --> 00:14:13.210
the one we've discussed, show that the patients

00:14:13.210 --> 00:14:15.909
less likely to respond are often younger, come

00:14:15.909 --> 00:14:18.690
from more deprived areas, and significantly had

00:14:18.690 --> 00:14:21.570
lower baseline scores or experienced poorer outcomes

00:14:21.570 --> 00:14:24.529
and satisfaction earlier on. Thirdly, this leads

00:14:24.529 --> 00:14:28.259
directly to a major issue. Bias. The reported

00:14:28.259 --> 00:14:30.659
outcome data, based only on those patients who

00:14:30.659 --> 00:14:33.220
do respond, is likely painting an overly positive

00:14:33.220 --> 00:14:35.320
picture compared to the true average outcome

00:14:35.320 --> 00:14:37.720
for all patients because those less successful

00:14:37.720 --> 00:14:40.600
results are disproportionately missing. Fourthly,

00:14:40.639 --> 00:14:43.159
this isn't just an orthopedics issue. This problem

00:14:43.159 --> 00:14:45.480
of non -random loss to follow -up and the bias

00:14:45.480 --> 00:14:48.120
it creates is a vital thing to consider for anyone

00:14:48.120 --> 00:14:50.000
working with patient reported outcomes, registry

00:14:50.000 --> 00:14:52.279
data, or really any research relying on ongoing

00:14:52.279 --> 00:14:54.759
patient feedback over time. And finally, getting

00:14:54.759 --> 00:14:57.360
a genuinely accurate understanding of how well

00:14:57.360 --> 00:15:01.299
treatments are truly working requires real, dedicated

00:15:01.299 --> 00:15:04.360
effort. Effort to understand and reduce the barriers

00:15:04.360 --> 00:15:06.940
to follow -up, making sure the voices and experiences

00:15:06.940 --> 00:15:09.360
of patients who had less favorable outcomes are

00:15:09.360 --> 00:15:12.159
also included so we get a more complete and much

00:15:12.159 --> 00:15:15.299
less biased picture. That was a really essential

00:15:15.299 --> 00:15:17.519
deep dive into a critical aspect of healthcare

00:15:17.519 --> 00:15:20.340
data validity. Understanding this potential for

00:15:20.340 --> 00:15:22.299
bias and patient follow -up is just fundamental

00:15:22.299 --> 00:15:24.580
for anyone making decisions based on these kinds

00:15:24.580 --> 00:15:26.840
of metrics. And if you found this deep dive valuable,

00:15:27.139 --> 00:15:28.759
please do take a moment to rate and share the

00:15:28.759 --> 00:15:30.940
show. It really helps other professionals discover

00:15:30.940 --> 00:15:33.620
insights like these. Yes. I think this research

00:15:33.620 --> 00:15:35.980
really does underscore that the methodology of

00:15:35.980 --> 00:15:39.320
how we collect data profoundly impacts the reliability

00:15:39.320 --> 00:15:41.840
of the conclusions we can draw about clinical

00:15:41.840 --> 00:15:44.620
effectiveness. It pushes us all, I hope, to be

00:15:44.620 --> 00:15:47.100
more critical consumers of outcome data. Absolutely.

00:15:47.820 --> 00:15:50.120
So perhaps a final thought for you to consider

00:15:50.120 --> 00:15:52.639
as you look at outcome data in your own professional

00:15:52.639 --> 00:15:55.490
world. Always pause and ask yourself who might

00:15:55.490 --> 00:15:57.789
not be represented in these dumpers and what

00:15:57.789 --> 00:16:00.330
might their story and their outcome truly be?
