WEBVTT

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Imagine an AI, one that doesn't just chat with

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you, but actually acts, updating spreadsheets

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automatically, sending those crucial notifications,

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maybe managing your digital data without you

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lifting a finger. What if you could build that

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yourself? Beat. That's really the profound power

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of AI agents. Welcome to the deep dive. This

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is where we try to cut through the noise, just

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killing complex topics down to the core of what

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truly matters. Today, we're taking a deep dive

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into the fascinating and pretty empowering world

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of AI agents. You've almost certainly interacted

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with tools like ChatGPT, right? You prompt it,

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it gives you something back. But what if you

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could move beyond just being a user? to becoming

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an architect, actually creating your own bespoke

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AI assistant. So today we're going to unpack

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the essential components that make an AI agent

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tick. We'll walk you through a surprisingly practical

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example of building one, kind of from the ground

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up. And then we'll explore why this isn't just

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a neat trick, but maybe a skill becoming utterly

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foundational for the future. The future of how

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we work, how we interact with tech. Get ready

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to shift your perspective, maybe from just a

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consumer of AI to its creator. Okay, so... Let's

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begin by really unpacking this idea. We're all

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familiar with chatbots. They're designed mostly

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to talk, to generate text. But an AI agent, that's

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a different beast entirely. It's purpose -built

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to perform concrete tasks in the digital world.

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What's the fundamental shift in capability we're

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talking about here? Yeah, what's truly fascinating

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here is precisely that shift. Think of it like

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this. ChatGQT can talk to you, answer your questions.

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An AI agent, though, can talk to you. Understand

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what you mean, then seamlessly turn around and

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talk to Google Sheets to actually do something

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concrete, update a record maybe. Or it could

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talk to Slack to send a message. It really moves

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beyond just conversation to actual execution.

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Right, execution. And to get that level of execution,

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it's not just one big black box, is it? It's

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composed of three essential elements, almost

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like a digital nervous system guiding its actions.

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What are these core components? Exactly. So first

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we have the brain. This is the large language

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model itself in LLM, maybe something like OpenAI's

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GPT -4. It's doing the heavy lifting, you know,

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understanding language, reasoning, generating

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responses. But crucially, for an agent to be

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truly useful, this brain needs memory. Without

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it, every single interaction is a completely

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fresh start. Imagine trying to have a coherent

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conversation with someone who instantly forgets

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everything you just said. Yeah, that sounds incredibly

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frustrating, like having amnesia between sentences,

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basically. Exactly. It makes the agent pretty

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useless for any complex multi -step task. Okay,

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so memory is key. A truly forgetful assistant

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would be, well, not very helpful. So with that

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memory layer in place, what then allows this

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brain to actually do things out there in the

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digital world? Ah, that's where the tools come

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in. These are effectively the hands of the agent.

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They let it interact with the outside world through

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what we call APIs. An API application programming

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interface. It's basically a standardized way

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for different software apps to talk to each other.

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So we're talking about integrating with services

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like Google Sheets, Slack, Notion, various databases,

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email platforms, really any digital service that

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offers an API. This is how your agent can read

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data, write new information, or modify existing

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records. Got it. The brain thinks and remembers,

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the tools act. What's the secret ingredient then,

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the thing that truly brings this agent to life

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and dictates how it uses those tools? Is there

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a kind of command center orchestrating it all?

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There absolutely is, and this is arguably the

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most critical part. We can call it the brain

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stem, the system prompt. Now, this isn't just

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a simple instruction like be helpful. No, it's

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a meticulously crafted set of detailed, clear

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guidelines you give to the brain. It defines

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the agent's entire role, its precise objectives,

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how it should behave in different situations,

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and most importantly, how and when it must use

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those tools. A really well -written system prompt.

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That's where your human intent literally breeds

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life into an otherwise generic language model.

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It transforms it into a truly intelligent, autonomous

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agent designed for a specific purpose. That's

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where the real leverage is in shaping its intelligence.

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OK, so if we boil that down, what's the core

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defining difference between a conventional chatbot

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you might use every day and a fully fledged AI

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agent? Well, simply put, an agent doesn't just

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converse. It takes concrete, economist actions

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in the digital realm based on that conversation.

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And that ability to take concrete action. That's

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what truly unlocks their power. OK, now let's

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move from the abstract to the actionable, because

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here's where it gets really interesting. The

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source material we're diving into today walks

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us through a fantastic, practical example, building

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a subscription tracker AI agent. It sounds simple,

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but it's incredibly useful, and it really kind

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of demystifies the whole process. How does this

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agent actually function from a user's perspective?

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It really is a perfect starter project, yeah.

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You interact with it using natural language,

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just like you would with any chatbot. For instance,

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you might just say, hey, I just subscribed to

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Spotify Premium for 120 ,000 VND per month. The

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agent then quietly goes to work and parses that

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message, intelligently pulling out the specific

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service name that cost the frequency. OK, but

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what if you forget a detail? Or maybe you're

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a bit vague. Does it just guess? or does it actually

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engage with you? That's a great question. If

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something's missing or if it's unclear, it's

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actually designed to ask for clarification. Hey,

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you mentioned Spotify. What was the cost again?

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Something like that. And then crucially, before

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it does anything irreversible, like writing to

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your spreadsheet, it asks for your explicit confirmation.

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Okay, add Spotify. 120k VND monthly, is that

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correct? That confirmation step is key for keeping

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you in control, maintaining transparency. Once

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you confirm, then it automatically adds a new

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row to a designated Google Sheet with all the

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correct structured information. And this basic

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project, it isn't just a novelty. It's a perfect

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foundational blueprint for way more complex real

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-world agents. Think automated expense management

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or streamlined customer support. That is fascinating.

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Simple but powerful. Yeah. So to build something

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like this, what are the absolute basics? The

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accounts or platforms you need to get your hands

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on? Right. The essentials. You'll need access

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to N8AN. That's the workflow automation tool

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used in the example. You'll need an OpenAI API

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key for the brain. and of course a Google account

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to connect your Google Sheets. Gotcha. NEN, OpenAI,

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API, Google account. Now let's talk setup configuring

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that brain and equipping those hands within NEN.

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Where do you even begin in the workflow? Okay,

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so you start by setting up what's called a chat

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trigger in NEN. Think of this as your main communication

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gateway, right? The entry point for your conversations

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with the agent. From there, you add the central

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AI agent node itself. This is where all the intelligence

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will live. Then you connect the language model.

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The source material suggests a lightweight GPT

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model, maybe something like GPT 4 .1 mini. Sorry.

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The source actually recommended GPT 3 .5 Turbo,

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or a specialized mini model for beginners. It

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gives a good balance of performance, speed, and

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cost. And you connect your OpenAI API key here.

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It's worth pointing out that's a separate access

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key. It's different from just having a regular

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chat GPT plus subscription. OK. And as we touched

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on earlier, a raw LLM is essentially stateless

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by default. It forgets everything. It seems like

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a huge problem. So what's a critical step to

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give it a working memory to allow for fluid ongoing

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conversations? That's right. By default, they

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have that immediate amnesia. So to overcome this,

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we add a simple memory component. By setting

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a context window length, say, maybe around 14

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interactions back, it lets the agent remember

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the previous parts of your conversation. This

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is absolutely vital for a useful assistant. It

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stops it from asking the same things over and

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over or just losing track of what you're trying

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to do. It allows for that natural flowing dialogue

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without racking up huge processing costs for

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you either. Makes sense. So once the brain can

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think and remember, you then give it its hands,

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specifically a Google sheet in this case, how

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do you set that part up and connect it? Right,

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the hands. First, you just set up a simple subscription

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tracker sheet in Google Docs. Give it clear columns

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like service name, cost, status, whatever you

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need. Then, back in AGN, you link the sheet using

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the Google Sheets tool. The key here is configuring

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the tool. You tell it to append row for new entries.

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Then you map the columns in your sheet to the

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data the AI needs to fill in. You'll notice a

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little sparkle icon in AAN next to the fields.

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That sparkle icon tells the AI to infer the data

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for those columns from what you, the user, typed

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in. It's pretty smart. Oh, and it's also a good

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idea to rename the tool to something clear, like

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add new subscription. That helps the AI understand

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exactly what that tool is for. OK, mapping the

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columns, using the sparkle icon. And then comes

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what you call the true magic, right? The brain

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stem, the system prompt. This is basically the

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detailed job description for your agent. How

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do you even go about crafting something so critical?

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It sounds kind of intimidating. It is critical,

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but it doesn't have to be intimidating. It really

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is an art form, though. The source material suggests

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a brilliant approach, actually. Use ChatGPT itself

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to help you write the prompt. You feed ChatGPT

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the details of your workflow, what you want the

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agent to do, and you give it a strict structure

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for the prompt you need back. You tell it. Define

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the agent's precise role, its core objective,

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the entire interaction flow definitely, including

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that crucial confirmation step we talked about,

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specific tool usage rules, and even detailed

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data formatting instructions. The amazing thing

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is, even a tiny change in wording in this prompt

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can dramatically alter how the agent behaves.

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So once ChatGPT helps generate that powerful

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prompt, you just copy it into the AI agent node's

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system message option in NAN. Simple as that.

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Wow. Using AI to bootstrap the AI's instructions

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as ever. And then the moment of truth. You test

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it. How does that usually play out? Testing is

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absolutely essential, yeah. You type something

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like, add my new Netflix subscription. It costs

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260 ,000 VND a month. The agent analyzes your

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input, summarizes it back to you, asks for confirmation.

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OK, add Netflix, 260k VND monthly. Sound right.

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And only after you explicitly say yes does it

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activate that Google Sheets tool. And boom, a

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new row appears in your spreadsheet. It's incredibly

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satisfying when it works. And the power of a

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well -crafted prompt really shines through when

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it handles ambiguity, too. If you leave something

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out, it should ask, what's the cost? That shows

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the prompt is working intelligently. OK, so if

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I had to distill everything we've discussed about

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building this agent, what's the single most critical

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part for really making it intelligent? The system

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prompt. It's the operating brain. Its clarity

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fundamentally determines the agent's intelligence

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and effectiveness. Simple as that. Mid -roll

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sponsor read. All right. Once you have those

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basics down, the real fun begins, I imagine.

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Leveling up your agent. What are some of the

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first ways you can make it even smarter? more

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robust? Yeah, good question. First, a really

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common enhancement is duplicate detection. You

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wouldn't want an intelligent assistant adding

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the same Netflix subscription twice, right? So

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to implement this, you'd add a second Google

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Sheets tool. This one you configure to get rows,

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maybe rename it check existing subscriptions.

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Then you update your system prompt again. The

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prompt is key. to always check for duplicates

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before adding anything new. If it finds one,

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the prompt tells it to ask you, the user, what

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to do. Hey, I see Netflix already. Do you want

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to update it or add this one anyway? Ah, OK.

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Checking first. And building on that, what about

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making it capable of modifying existing entries,

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not just adding new ones? That seems like a natural

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next step. Exactly. That's update functionality.

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So you add a third Google Sheets tool. This one's

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set to update row, maybe named update subscription.

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And this is where your system prompt gets even

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more sophisticated. You have to instruct the

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agent on the precise logic. When should it use

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the add tool versus when should it use the update

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tool? It's usually based on your response after

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that duplicate check. layer of usefulness for

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sure. Whoa. Hang on. Imagine scaling this further.

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You could easily integrate, say, a FLAC tool

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to notify your finance channel, whatever new

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subscription is added, or maybe a Notion tool

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to create detailed notes linked to each entry

00:12:00.500 --> 00:12:04.659
automatically. It's really like stacking Lego

00:12:04.659 --> 00:12:06.679
blocks of data and actions, all controlled by

00:12:06.679 --> 00:12:09.210
just talking to it. Imagine orchestrating multiple

00:12:09.210 --> 00:12:11.190
applications seamlessly, having them talk to

00:12:11.190 --> 00:12:13.269
each other to automate entire workflows. The

00:12:13.269 --> 00:12:15.330
possibilities really open up there. They absolutely

00:12:15.330 --> 00:12:17.409
do. And as you venture deeper into building these

00:12:17.409 --> 00:12:19.649
agents, there are some essential golden roles

00:12:19.649 --> 00:12:22.289
for success, let's say. First, and this might

00:12:22.289 --> 00:12:24.830
sound obvious, but trust me, it's crucial. Say

00:12:24.830 --> 00:12:28.730
frequently, like CMDC Trial plus S should become

00:12:28.730 --> 00:12:32.259
pure muscle memory. Losing work. Especially when

00:12:32.259 --> 00:12:35.620
you're deep and tweaking a prompt is just incredibly

00:12:35.620 --> 00:12:37.740
frustrating. I still wrestle with pumped drift

00:12:37.740 --> 00:12:40.340
myself, you know, where you think you've nailed

00:12:40.340 --> 00:12:42.620
the perfect pumped and then suddenly the agent

00:12:42.620 --> 00:12:44.659
starts doing something completely unexpected,

00:12:45.000 --> 00:12:46.940
sending you down a debugging rabbit hole for

00:12:46.940 --> 00:12:49.980
hours. Saving often lets me backtrack easily

00:12:49.980 --> 00:12:52.000
to that last known good configuration before

00:12:52.000 --> 00:12:54.559
things went sideways. It's like a digital undo

00:12:54.559 --> 00:12:56.659
button for your sanity. Seriously. Oh, yeah,

00:12:56.659 --> 00:12:58.419
that's a classic. Definitely been there in other

00:12:58.419 --> 00:13:01.139
contexts. And then the wisdom of starts Simple.

00:13:01.419 --> 00:13:04.639
Expand incrementally. Precisely. Don't try to

00:13:04.639 --> 00:13:06.679
build Roman a day, right? Don't start with an

00:13:06.679 --> 00:13:09.179
agent juggling 10 tools and super complex logic.

00:13:09.600 --> 00:13:11.500
Get a single core function working perfectly

00:13:11.500 --> 00:13:14.860
first. Then slowly, methodically, add layers

00:13:14.860 --> 00:13:18.720
of complexity. Test each layer. Also, and we

00:13:18.720 --> 00:13:20.779
really can't stress this enough, the system prompt

00:13:20.779 --> 00:13:23.820
is key. Spend the most time refining it. Even

00:13:23.820 --> 00:13:26.179
a tiny change in wording, a misplaced comma,

00:13:26.460 --> 00:13:28.539
a subtle tweak in instruction can dramatically

00:13:28.539 --> 00:13:30.559
alter the agent's behavior and performance. It's

00:13:30.559 --> 00:13:32.960
that sensitive. And finally, test thoroughly.

00:13:33.399 --> 00:13:35.120
Don't just test the happy path where everything

00:13:35.120 --> 00:13:37.799
works perfectly. Try ambiguous inputs. Give it

00:13:37.799 --> 00:13:40.440
incorrect data. Even throw edge cases at it that

00:13:40.440 --> 00:13:42.240
it isn't explicitly designed for just to see

00:13:42.240 --> 00:13:44.500
how it reacts. That's how you uncover vulnerabilities.

00:13:44.659 --> 00:13:46.360
Right. Pushes boundaries. And a very practical

00:13:46.360 --> 00:13:48.700
tip for anyone when diving into this, monitor

00:13:48.700 --> 00:13:52.159
API costs. Yes, absolutely. Every time your agent

00:13:52.159 --> 00:13:54.559
thinks, meaning it makes a call to the OpenAI

00:13:54.559 --> 00:13:57.639
API, you incur a small fee. Those tiny fees can

00:13:57.639 --> 00:13:59.740
add up really quickly, especially with frequent

00:13:59.740 --> 00:14:01.700
testing or if the agent becomes heavily used.

00:14:02.059 --> 00:14:04.139
So always start with those lightweight or mini

00:14:04.139 --> 00:14:06.740
models we mentioned. And keep a close eye on

00:14:06.740 --> 00:14:09.679
your usage dashboard provided by OpenAI or whichever

00:14:09.679 --> 00:14:12.080
provider you use. It just saves you from any

00:14:12.080 --> 00:14:14.139
nasty, unexpected surprises on your build demo

00:14:14.139 --> 00:14:17.710
line. Good call. So for someone who's just starting

00:14:17.710 --> 00:14:21.129
dipping their toes into building AI agents, what's

00:14:21.129 --> 00:14:23.870
the single most important guiding rule to remember

00:14:23.870 --> 00:14:26.629
throughout their journey? Start simple, make

00:14:26.629 --> 00:14:29.070
sure your system prompt is crystal clear, and

00:14:29.070 --> 00:14:31.549
test rigorously. That's the foundation. You know,

00:14:31.549 --> 00:14:34.440
if we connect this to the bigger picture. learning

00:14:34.440 --> 00:14:37.120
this skill, building these agents. It isn't just

00:14:37.120 --> 00:14:39.279
about connecting apps or automating a few tedious

00:14:39.279 --> 00:14:41.799
tasks. It's profoundly akin to, say, learning

00:14:41.799 --> 00:14:44.580
programming back in the 80s or 90s or maybe database

00:14:44.580 --> 00:14:47.559
management in the 2000s. This ability to converse

00:14:47.559 --> 00:14:50.019
with, instruct, and orchestrate intelligent agents,

00:14:50.259 --> 00:14:52.080
it really feels like a foundational skill for

00:14:52.080 --> 00:14:54.120
the AI -driven world we are rapidly entering.

00:14:54.960 --> 00:14:57.320
You're essentially moving from being just a passive

00:14:57.320 --> 00:15:01.179
AI consumer to an active AI creator. And with

00:15:01.179 --> 00:15:03.990
that comes complete data control. which is huge,

00:15:04.710 --> 00:15:07.450
incredible process transparency, near infinite

00:15:07.450 --> 00:15:10.129
customization possibilities, and perhaps most

00:15:10.129 --> 00:15:13.169
importantly, you gain a deep first -hand understanding

00:15:13.169 --> 00:15:16.649
of both AI's immense capabilities and its current

00:15:16.649 --> 00:15:19.549
limitations. Ultimately, it's really about empowering

00:15:19.549 --> 00:15:22.200
you in this new technological landscape. Yeah,

00:15:22.259 --> 00:15:24.840
this deep dive really highlights how AI technology,

00:15:25.019 --> 00:15:27.340
when understood and wielded by individuals, truly

00:15:27.340 --> 00:15:29.740
empowers us. It's not necessarily about replacement,

00:15:29.899 --> 00:15:31.899
but enhancement. Your journey, should you choose

00:15:31.899 --> 00:15:34.220
to embark on it, is only just beginning. Which

00:15:34.220 --> 00:15:35.860
really raises an important question for you,

00:15:35.860 --> 00:15:38.379
the listener. What task, what tedious digital

00:15:38.379 --> 00:15:40.980
chore in your own life or work could be fundamentally

00:15:40.980 --> 00:15:43.539
transformed by your very own custom AI agent?

00:15:43.779 --> 00:15:46.039
Yeah, think about it. Experiment. Break things.

00:15:46.259 --> 00:15:48.460
Fix them. Don't be afraid to dive in and get

00:15:48.460 --> 00:15:50.580
your hands dirty. Have fun with that creative

00:15:50.580 --> 00:15:53.879
process. Every complex world -changing AI system

00:15:53.879 --> 00:15:56.059
started with just a simple idea and a simple

00:15:56.059 --> 00:15:57.759
first step. Go out there and build something

00:15:57.759 --> 00:16:00.259
amazing. We hope this deep dive has given you

00:16:00.259 --> 00:16:03.220
a useful shortcut to being well -informed and,

00:16:03.279 --> 00:16:05.700
maybe more importantly, inspired you to explore

00:16:05.700 --> 00:16:07.759
what's truly possible when you shift from just

00:16:07.759 --> 00:16:10.879
consuming AI to actually creating with it. Ochiiro

00:16:10.879 --> 00:16:11.279
music.
