WEBVTT

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Okay, so if you're already using AI tools like

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ChatGPT, Gemini, Claude, you know how powerful

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they can be. Absolutely, they're game changers.

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But how often have you tried to get something

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really specific, something strategic, and the

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answer comes back sounding super confident, but

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it's... Well, it's just off. Doesn't quite hit

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the mark. All the time. It's a really common

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frustration. Yeah. And you start wondering, is

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it me? Am I not explaining it right? Right. Or

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maybe you think you need a fancier tool or something.

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Exactly. But what if the real issue is something

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more fundamental? Some experts are saying it's

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like a language barrier between us and the AI.

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Could you maybe unpack that a bit? What does

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that barrier look like from the AI side? That's

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a great way to put it, a language barrier. Because,

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yeah, we're speaking human with all our nuance

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of assumptions, and the AI is processing based

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on, well, math and patterns. The translation

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definitely gets lost sometimes. And that's exactly

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where prompt engineering comes in. basically

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the bridge across that gap. It's not just about

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asking questions. It's more like the science

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of structuring what you tell the AI. The science.

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Yes, structuring the input so you can guide it

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towards the answers you actually need, answers

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that are accurate, reliable, and genuinely relevant.

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So our goal today is really to help you learn

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how to speak that AI language, and crucially,

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how to trust the output more, because you'll

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understand why it's saying what it's saying,

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and maybe more importantly, when it might just

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be, well, guessing. Right, knowing when it's

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confident versus when it's just sounding confident.

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Precisely. So our mission for this deep dive

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is simple. take you from feeling maybe a bit

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frustrated or misunderstood by AI to really getting

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how to communicate with it effectively, like

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moving beyond just basic commands to using it

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as a proper strategic partner. Yeah, getting

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past the party tricks to the real power. Exactly.

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We want you to turn that confident guesser into

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a collaborator you can actually rely on. So let's

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dive in. OK. So to really get good at talking

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to AI, it does help to understand a little bit

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about what's going on. you know, under the hood.

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Right, because it can feel quite magical sometimes,

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almost like it's thinking. It really can. Yeah.

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But underneath it all, even though it seems unpredictable,

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its operations are all based on strict mathematical

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rules. It's incredibly complex, sure, but its

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calculations, not consciousness. OK, so math,

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not magic. Exactly. And the core concept is something

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called token probability. Tokens, right. I've

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heard that term. Yeah. So when you type a command,

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like a write me an email, The AI doesn't understand

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that request like a person would. Instead, it

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breaks your words down into these little pieces,

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tokens. And then instantly, it starts calculating

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the probability of what the very next token should

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be. Based on the billions of text examples it

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learned from during its training, it's predicting

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the most statistically likely next word or part

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of a word. So it's always just predicting the

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next piece of the puzzle based on everything

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it's seen before. Essentially, yes. It's sequence

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prediction on a massive scale. OK, so if it's

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just predicting the next word, how does that

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lead to it sometimes making stuff up so confidently

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or just giving really generic, bland answers?

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Yeah, that's the direct consequence of how it

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works because it's predicting based on probability

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and patterns from its training data. It's fantastic

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at generating text that sounds right, that flows

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well. But that same mechanism means it can generate

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something that sounds totally plausible, but

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is factually wrong. It's just following the most

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probable word sequence. It's not checking facts

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against the real world. So it doesn't know truth,

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it just knows common word patterns. Exactly.

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It knows patterns. And if you don't give it clear

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structure, it's like imagine spinning a giant

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roulette wheel with millions of possible text

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patterns on it. OK. You say write an email and

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the wheel spins. Will it land on business email,

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personal email? sales pitch, maybe even a breakup

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email pattern. It's literally guessing based

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on the fragments you gave it. Wow, okay. That

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roulette wheel image really clicks. But. Yeah.

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When you provide structured input, you become

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the one guiding the ball, leading the AI right

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to the specific pattern you actually want. You

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stop it from just wandering around the possibilities.

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Right. So we need to stop throwing random words

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at it and start giving it more of a blueprint.

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But what does that structured input data actually

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look like? How do we build that blueprint? That's

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the million -dollar question. And it brings us

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to the core of practical prompt engineering.

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We're going to walk you through what we call

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the gold standard for getting consistently great

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results. It's a six -component framework for

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basically every prompt you write. Six components.

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OK. Is this something proprietary? Not at all.

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In fact, it aligns really well with the kind

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of principles Google and other major AI labs

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teach in their advanced courses. It's just a

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structure that, honestly, most everyday users

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haven't really been taught or haven't explored

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properly. OK, cool. So let's make it concrete.

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Let's use an example. Say you're running an online

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bookstore, you've got a new detective novel coming

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out, and you want a really killer social media

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post for it. Not just new book here, but something

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that actually creates buzz. How would we use

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this framework? Perfect example. OK, so we build

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the prompt piece by piece, component one, role.

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You need to tell the AI who it should be. Assign

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it an identity. Exactly. Stop it from being a

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generic chat bot. Make it an expert. So for our

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bookstore, you'd start with, you are a content

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marketing expert specializing in the book publishing

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industry. Ah, OK. So it adopts that persona.

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Right. It accesses the patterns of vocabulary

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associated with that role. Second component,

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context. Give it the background info it needs.

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The more detailed, the better. Makes sense. So

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for the book, I'm preparing to launch a new detective

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novel. It's written by a Vietnamese author. The

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target audience is young readers, say 18 to 30,

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who are into mystery and thriller genres. And

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they're mainly active on Facebook and Instagram.

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That's pretty specific. Author, background, audience,

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platforms. Yep. Details matter. Third component,

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the task. Be crystal clear about what you want

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it to do. No vagueness. OK. For our post. Write

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a promotional social media post for this book.

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The main goal is to create curiosity and encourage

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readers to pre -order it. Direct, unambiguous.

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Got it. Task is clear. Fourth, format. This is

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crucial. How do you want the output to look?

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Word count, bullet points. Emojis. Oh, right.

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The actual structure of the response. Exactly.

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So you'd add, present the output as a Facebook

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post, roughly 150 words. It must include a shocking

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opening line, three bullet points highlighting

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the most intriguing plot elements without spoilers,

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and a clear call to action, a CTA to pre -order

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the book. Use a placeholder for the link. Wow.

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OK. Super prescriptive. It helps avoid randomness.

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Fifth component, rules. Set the guardrails. What

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should it do? And just as importantly, what should

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it not do? The do's and don'ts. Do. Use a captivating

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and mysterious tone. Feel free to use appropriate

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emojis. Do not reveal any major plot spoilers.

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Avoid using overly formal or academic language.

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This helps prevent unwanted results. OK. Keeps

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it on track. And finally, the sixth component.

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This one's like the secret sauce that many people

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miss. Examples. Show. Don't just tell. Exactly.

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You can actually show the AI what good looks

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like by providing an example of something that

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worked before. Oh, interesting. So you could

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add. Please reference the tone and style from

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this previous successful post. Then you'd paste

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the text of that post here. Ensure the new post

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is also energetic, relatable, and really drives

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curiosity. This helps enormously with brand consistency

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and getting the feel right. That is powerful,

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giving it a direct reference point. It really

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is. OK, so let's just pause and think about the

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difference here. Most people, myself included

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probably, would just type, write a promotional

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post for a new detective novel. Right. And you'd

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get something. Okay, maybe. But likely, very

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generic, maybe a bit flat. Could apply to almost

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any book. Yeah, totally forgettable. But using

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that full six -part prompt, I mean, the level

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of detail, the guidance, the result has to be

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completely different. It's night and day, honestly.

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I remember struggling with getting marketing

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copyright, using AI early on, just getting bland

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stuff back again and again. Me too. Felt like

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pulling teeth. Yeah. If I'd known this framework

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back then... It just takes so much of the guesswork

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out of it for us. It turns the AI from this general,

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slightly unreliable assistant into a focused

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expert for that specific task. It really elevates

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the interaction. Okay, so that six -part framework

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is foundational. Absolutely. That's your starting

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point for reliable results. So now that we have

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that foundation, let's get into some of the more...

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advanced techniques, the kind of stuff that really

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separates casual users from the pros who get

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amazing results consistently. Okay, let's do

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it. The first one is really clever. It's called

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the confidence verification mechanism. Confidence

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verification, okay. The big challenge we mentioned

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earlier is that AI always sounds confident, right?

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Even when it's basically making things up, hallucinating.

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Right, which can be dangerous if you just trust

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it blindly. Yeah. Leads to embarrassing mistakes.

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Totally. So the solution is pretty ingenious.

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You actually force the AI to rate its own confidence

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level for the information it's giving you. You

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ask it how sure it is. Exactly. You add a specific

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instruction to your prompt, especially for important

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tasks. Something like, for each key statement

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or recommendation you make, please rate your

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confidence using this scale. virtually certain

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that's like 95 % plus confidence, highly confident

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80, 95%, moderately confident 60, 80%, or speculative

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low confidence below 60%. And briefly explain

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why you've given that rating. Whoa. That is incredibly

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useful, but hang on. If the AI can hallucinate

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facts, can we actually trust its confidence rating

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about those facts? Isn't there a risk it just

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confidently tells you it's confident about something

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wrong? That's a really short question, and it

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gets to the heart of it. The confidence rating

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isn't about the AI knowing objective truth in

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a human sense. It's about the AI reflecting the

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certainty level derived from its source data

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for that specific piece of information. Ah, okay.

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So it's rating its source material in a way.

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Precisely. Think about a financial analyst scenario.

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You ask the AI to analyze two companies. It might

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say its projection for company A's revenue growth

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is highly confident. Why? Because it's based

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on data from a recent verifiable quarterly reported

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process. Okay. But then it might say its statement

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about company B's upcoming product launch succeeding

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is only moderately confident. Why? Because the

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source for that was maybe just an unverified

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press release or some analyst speculation it

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found. I see. So it's flagging the reliability

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of the input information it used to generate

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the output. That gives you context. Exactly.

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It tells you what's grounded in solid data versus

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what's more speculative. That difference is critical

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for making actual decisions based on the AI's

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output. That's a game changer for critical tasks.

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OK, brilliant. What's next? OK, so we've talked

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about getting the AI to tell us how confident

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it is. But what if? What if the AI could actually

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help you write the perfect prompt to begin with?

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Wait, the AI helps write the prompt for the AI?

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Yes. This is where the AI prompt assistant technique

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comes in. It's genuinely revolutionary. Okay.

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Mind blown already. How does that work? Two main

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ways. First, say you're starting completely from

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scratch. You have a goal like, I need a three

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month Instagram content strategy for my sustainable

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fashion brand. But you have no idea how to structure

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the prompt for the best results. Yeah, happens

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all the time. You just tell the AI, OK, I want

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to build this three month content strategy for

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my sustainable fashion brand on Instagram. My

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goals are X and Y. Can you please write me the

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optimal prompt that I should then use to get

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the most detailed and effective plan from you?

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And it will write its own instructions. Yes,

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it will generate a beautifully structured prompt

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for you, probably using that six -part framework,

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specifying the role it should take, the context

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it needs, the tasks, the format, everything.

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It knows what it needs to do its best work. That's

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incredible. It saves you figuring out the perfect

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prompt structure yourself. Totally. Okay, the

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second approach is for when you already tried

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a prompt, but the results were, you know, You

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can go back to the AI and say, look, I use this

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prompt. Plan some Instagram content for my handmade

00:12:21.720 --> 00:12:25.360
pottery business. Give me ideas. But the results

00:12:25.360 --> 00:12:28.080
were really weak. Can you analyze my original

00:12:28.080 --> 00:12:30.440
prompt, tell me why it was probably ineffective,

00:12:30.659 --> 00:12:32.899
and then improve it so I get a much better outcome

00:12:32.899 --> 00:12:35.500
next time? And it critiques your prompt. It does.

00:12:35.500 --> 00:12:37.519
It'll point out what was missing. Like maybe

00:12:37.519 --> 00:12:39.419
you didn't specify the target audience or the

00:12:39.419 --> 00:12:42.759
brand style or your specific goals or the format

00:12:42.759 --> 00:12:45.159
you wanted. And then it will give you a revised,

00:12:45.159 --> 00:12:47.980
much stronger prompt structure to use. It literally

00:12:47.980 --> 00:12:50.600
becomes your prompt writing coach. Wow. OK. That

00:12:50.600 --> 00:12:52.740
changes the game from just using it as a tool

00:12:52.740 --> 00:12:55.120
to using it as a collaborator in the process

00:12:55.120 --> 00:12:57.200
itself. Exactly. It partners with you to get

00:12:57.200 --> 00:12:58.820
better results. All right. What else have you

00:12:58.820 --> 00:13:00.960
got in the advanced tool tip? Next up is something

00:13:00.960 --> 00:13:03.340
really crucial, especially now with different

00:13:03.340 --> 00:13:06.600
versions of models. available, the secret to

00:13:06.600 --> 00:13:09.100
choosing the right model. Like choosing between

00:13:09.100 --> 00:13:13.320
GPT -4 or Claude Opus or Gemini Pro, that kind

00:13:13.320 --> 00:13:16.059
of thing. Precisely. It's not just about which

00:13:16.059 --> 00:13:19.039
company's AI, but often which specific version

00:13:19.039 --> 00:13:21.700
or model within their offerings. Most people

00:13:21.700 --> 00:13:24.340
just use the default, but pros know that different

00:13:24.340 --> 00:13:27.039
models are optimized for different tasks. Picking

00:13:27.039 --> 00:13:29.960
the right one massively impacts output quality.

00:13:30.220 --> 00:13:32.500
Okay, so what are the main types? Broadly, you

00:13:32.500 --> 00:13:35.509
can think about it like this. You've got creative

00:13:35.509 --> 00:13:38.750
models, think GPT -4 in some modes, Claude III

00:13:38.750 --> 00:13:42.830
Opus maybe? These excel at tasks needing emotional

00:13:42.830 --> 00:13:45.730
nuance, creative writing, brainstorming, generating

00:13:45.730 --> 00:13:48.190
novel ideas. Right, for the artsy stuff. Kind

00:13:48.190 --> 00:13:50.590
of, yeah. Then you have analytical and reasoning

00:13:50.590 --> 00:13:53.889
models like Gemini Advance or GPT -4 Turbo. These

00:13:53.889 --> 00:13:57.129
are your powerhouses for complex, problem -solving,

00:13:57.289 --> 00:13:59.970
crunching data, logical deduction, detailed analysis.

00:14:00.169 --> 00:14:02.289
Heavy lifters. Exactly. And then you often have

00:14:02.289 --> 00:14:04.129
fast and light models, maybe Claude III, Sonnet,

00:14:04.210 --> 00:14:06.970
or Gemini Pro. These are great for quick, straightforward

00:14:06.970 --> 00:14:09.269
tasks where speed is important and deep complexity.

00:14:09.129 --> 00:14:11.669
isn't the main goal, like quick summaries or

00:14:11.669 --> 00:14:13.570
answering simple questions. OK, that makes sense.

00:14:13.649 --> 00:14:15.350
It's like having different tools in a toolbox.

00:14:15.870 --> 00:14:17.769
That's the perfect analogy. Yeah. You wouldn't

00:14:17.769 --> 00:14:19.610
use a sledgehammer to hang a picture frame, right?

00:14:19.870 --> 00:14:22.269
Hopefully not. Can you give a concrete example

00:14:22.269 --> 00:14:25.129
of how choosing the wrong model messes things

00:14:25.129 --> 00:14:27.590
up? Sure. Let's go back to that legal document

00:14:27.590 --> 00:14:30.600
example. OK. Imagine you need to summarize a

00:14:30.600 --> 00:14:33.879
dense five -page contract and identify potential

00:14:33.879 --> 00:14:36.639
risks. Okay, important task. If you feed that

00:14:36.639 --> 00:14:39.240
into a model optimized for analytical reasoning,

00:14:39.659 --> 00:14:42.639
it'll likely give you a precise summary, correctly

00:14:42.639 --> 00:14:45.759
flag the key clauses, and accurately pinpoint

00:14:45.759 --> 00:14:48.379
the potential risks and ambiguities. What you

00:14:48.379 --> 00:14:50.980
need. Right. Now run the exact same prompt on

00:14:50.980 --> 00:14:53.820
a model primarily designed for speed or maybe

00:14:53.820 --> 00:14:56.059
creative writing. You might get a summary that

00:14:56.059 --> 00:14:58.559
sounds okay on the surface, but it can easily

00:14:58.559 --> 00:15:01.360
miss crucial nuances, misinterpret a subtle legal

00:15:01.360 --> 00:15:04.399
point, or fail to identify a significant risk

00:15:04.399 --> 00:15:07.000
because its strength isn't in that kind of deep

00:15:07.000 --> 00:15:09.860
logical parsing. Wow, okay. So the same prompt

00:15:09.860 --> 00:15:12.360
can yield dramatically different quality and

00:15:12.360 --> 00:15:14.240
reliability depending on the engine running it.

00:15:14.440 --> 00:15:16.279
Absolutely. Using the right tool for the job

00:15:16.279 --> 00:15:18.940
is paramount, especially for high stakes tasks.

00:15:19.399 --> 00:15:21.519
It's not just about the prompt. It's the prompt

00:15:21.519 --> 00:15:24.389
plus the right model. Got it. Use the right knife

00:15:24.389 --> 00:15:27.250
for the job. What's next? Okay, technique number

00:15:27.250 --> 00:15:31.450
four, the self -improvement loop. This one feels

00:15:31.450 --> 00:15:34.210
like unlocking a hidden superpower. Self -improvement

00:15:34.210 --> 00:15:37.759
for the AI. Yes. instead of you getting a mediocre

00:15:37.759 --> 00:15:40.820
result, getting frustrated, and trying to rewrite

00:15:40.820 --> 00:15:42.659
the prompt from scratch. Which I've definitely

00:15:42.659 --> 00:15:45.639
done many times. We all have. Instead, you ask

00:15:45.639 --> 00:15:48.259
the AI to critique its own previous response

00:15:48.259 --> 00:15:50.860
and then improve it based on that critique. Wait,

00:15:50.919 --> 00:15:52.960
really? You tell it to grade its own homework

00:15:52.960 --> 00:15:55.259
and then do it again better? Exactly. It sounds

00:15:55.259 --> 00:15:57.740
crazy, but it works incredibly well. Imagine

00:15:57.740 --> 00:16:00.240
you use the six -part framework to get, say,

00:16:00.519 --> 00:16:03.620
a draft for a 60 -second TikTok video script

00:16:03.620 --> 00:16:05.659
about a language learning app. OK, you get a

00:16:05.659 --> 00:16:08.019
first draft. Probably decent. Right, probably

00:16:08.019 --> 00:16:10.419
OK. But then you follow up with this instruction.

00:16:10.960 --> 00:16:13.639
Analyze your previous response. Identify three

00:16:13.639 --> 00:16:16.440
specific weaknesses in the script. Then... rewrite

00:16:16.440 --> 00:16:18.899
the entire script specifically to address those

00:16:18.899 --> 00:16:21.360
three weaknesses. Let's do this process three

00:16:21.360 --> 00:16:23.740
times in total, focusing on different potential

00:16:23.740 --> 00:16:27.740
issues each round. Three times. Wow. Yeah. So

00:16:27.740 --> 00:16:31.980
round one, the AI might say, OK, the hook wasn't

00:16:31.980 --> 00:16:34.480
shocking enough. The call to action was a bit

00:16:34.480 --> 00:16:37.139
weak and the pacing felt slow. Then it rewrites

00:16:37.139 --> 00:16:39.720
the script, fixing those things. OK. Then you

00:16:39.720 --> 00:16:42.450
run the instruction again. Round two, it might

00:16:42.450 --> 00:16:44.549
analyze the new script and say, all right, the

00:16:44.549 --> 00:16:46.490
benefits are listed too dryly, there's no humor,

00:16:46.629 --> 00:16:48.509
and the example scenario isn't very relatable.

00:16:49.009 --> 00:16:51.350
Then it rewrites it again, addressing those points.

00:16:51.590 --> 00:16:54.230
And round three. Maybe it focuses on character

00:16:54.230 --> 00:16:57.309
voice or visual suggestions or tightening the

00:16:57.309 --> 00:17:00.090
language further. Each iteration makes the script

00:17:00.090 --> 00:17:02.889
stronger, moving it from good to great to potentially

00:17:02.889 --> 00:17:05.089
excellent. That's amazing. It's like having an

00:17:05.089 --> 00:17:07.210
internal quality control loop built right in.

00:17:07.390 --> 00:17:09.430
without me having to pinpoint all the flaws.

00:17:09.910 --> 00:17:12.170
Exactly. It takes the burden of detailed critique

00:17:12.170 --> 00:17:15.450
off you and leverages the AI's own analytical

00:17:15.450 --> 00:17:18.549
capabilities to refine its output. It's incredibly

00:17:18.549 --> 00:17:20.990
efficient for improving quality. That's a technique

00:17:20.990 --> 00:17:23.630
I'm definitely trying later today. Number five

00:17:23.630 --> 00:17:26.369
is super simple but incredibly effective. Step

00:17:26.369 --> 00:17:28.490
-by -step thinking. You might also hear this

00:17:28.490 --> 00:17:31.170
called chain of thought prompting in some more

00:17:31.170 --> 00:17:33.990
technical circles. Step -by -step thinking. What's

00:17:33.990 --> 00:17:36.680
the magic phrase? Literally just adding the instruction

00:17:36.680 --> 00:17:40.359
think step by step add that phrase to pretty

00:17:40.359 --> 00:17:43.359
much any prompt Asking for something strategic

00:17:43.359 --> 00:17:47.279
complex or requiring logical reasoning just think

00:17:47.279 --> 00:17:50.099
step by step. That's it That's often enough.

00:17:50.500 --> 00:17:53.599
Its power is seriously underestimated study after

00:17:53.599 --> 00:17:56.240
study and just practical experience shows that

00:17:56.240 --> 00:17:58.779
prompts using this consistently deliver better,

00:17:59.160 --> 00:18:01.779
clearer, more reliable results, especially for

00:18:01.779 --> 00:18:03.960
things like business plans, marketing strategies,

00:18:04.359 --> 00:18:06.559
complex analysis, anything where the reasoning

00:18:06.559 --> 00:18:09.319
process matters. Why? What does adding that phrase

00:18:09.319 --> 00:18:12.259
actually do? It essentially forces the AI to

00:18:12.259 --> 00:18:15.279
externalize its internal thought process. Instead

00:18:15.279 --> 00:18:17.660
of just jumping to the final conclusion or recommendation,

00:18:18.180 --> 00:18:20.160
it has to first outline the logical steps it's

00:18:20.160 --> 00:18:22.740
taking to get there. Ah, so it shows its work,

00:18:22.839 --> 00:18:25.099
like in math class. Exactly like showing its

00:18:25.099 --> 00:18:27.579
work. Let's take that cold brew coffee launch

00:18:27.579 --> 00:18:29.700
plan example. A basic prompt might just give

00:18:29.700 --> 00:18:32.099
you a list of tactics. Okay, maybe useful. Right,

00:18:32.220 --> 00:18:34.839
a list. But add think step -by -step to that

00:18:34.839 --> 00:18:37.440
prompt. Now, the AI will likely structure his

00:18:37.440 --> 00:18:39.440
response differently. It might start with, okay,

00:18:39.480 --> 00:18:42.019
step one, analyze the target audience for cold

00:18:42.019 --> 00:18:45.200
brew. Then step two, define the product positioning

00:18:45.200 --> 00:18:48.259
and key messaging. Then step three, identify

00:18:48.259 --> 00:18:51.490
optimal communication channels. Then step four,

00:18:51.750 --> 00:18:54.390
develop a detailed 30 -day content calendar.

00:18:55.309 --> 00:18:57.789
You see the structure? Yes. It's laying out the

00:18:57.789 --> 00:19:00.130
whole strategic process, not just the final action

00:19:00.130 --> 00:19:03.089
items. You can follow the logic. Precisely. Each

00:19:03.089 --> 00:19:05.890
step builds on the last. It moves the output

00:19:05.890 --> 00:19:09.210
from just generic advice to a well -reasoned

00:19:09.210 --> 00:19:12.029
structured strategic plan. It's much more robust

00:19:12.029 --> 00:19:14.250
and trustworthy. That's incredibly valuable for

00:19:14.250 --> 00:19:16.390
anything strategic. Okay, one more advanced technique.

00:19:16.529 --> 00:19:19.420
Last one for today, the priming technique. This

00:19:19.420 --> 00:19:21.740
is about warming up the AI's brain on a topic

00:19:21.740 --> 00:19:24.160
before you ask your specific question. Priming,

00:19:24.240 --> 00:19:26.720
like getting it ready. Exactly. Instead of diving

00:19:26.720 --> 00:19:29.119
straight into a very specific request, you first

00:19:29.119 --> 00:19:31.900
ask a broader, related question. This activates

00:19:31.900 --> 00:19:33.960
all the relevant knowledge and concepts within

00:19:33.960 --> 00:19:36.440
the AI's network related to your topic. Okay,

00:19:36.440 --> 00:19:38.359
how does that work in practice? Let's say your

00:19:38.359 --> 00:19:40.779
goal is to create an email marketing campaign

00:19:40.779 --> 00:19:43.779
to improve customer retention for a SaaS product.

00:19:43.839 --> 00:19:46.480
Okay, specific goal. Before you ask for campaign

00:19:46.480 --> 00:19:49.579
ideas, you prime the AI. You have something broader,

00:19:49.839 --> 00:19:52.500
like, what are the key psychological principles

00:19:52.500 --> 00:19:54.579
that are known to increase customer retention

00:19:54.579 --> 00:19:58.059
and build brand loyalty, especially in a subscription

00:19:58.059 --> 00:20:00.740
-based business model? Ah, so you're asking for

00:20:00.740 --> 00:20:03.200
the theory first. Right. The AI will then explain

00:20:03.200 --> 00:20:05.559
concepts like, you know, the endowment effect,

00:20:06.180 --> 00:20:08.680
reciprocity, loss aversion, the importance of

00:20:08.680 --> 00:20:10.839
community, self -determination theory, stuff

00:20:10.839 --> 00:20:13.460
like that. It activates that knowledge. Its brain

00:20:13.460 --> 00:20:16.240
is warmed up on retention psychology. Now what?

00:20:16.539 --> 00:20:19.079
Now you hit it with your specific request. referencing

00:20:19.079 --> 00:20:22.420
the priming. Okay. You are an expert in customer

00:20:22.420 --> 00:20:25.039
retention marketing. Based specifically on the

00:20:25.039 --> 00:20:27.440
psychological principles you just outlined, propose

00:20:27.440 --> 00:20:30.140
five concrete strategies I can use in my email

00:20:30.140 --> 00:20:33.400
campaign to reduce our customer churn rate. Please

00:20:33.400 --> 00:20:35.339
present this as a structured plan, maybe with

00:20:35.339 --> 00:20:37.759
an example email subject line for each strategy.

00:20:37.819 --> 00:20:40.660
Wow! And the result? The results are usually

00:20:40.660 --> 00:20:43.859
incredibly impressive. Because you primed it,

00:20:43.980 --> 00:20:46.660
The AI doesn't just give generic tips like offer

00:20:46.660 --> 00:20:49.700
discounts. It starts applying those deeper psychological

00:20:49.700 --> 00:20:52.579
principles directly to your problem, leading

00:20:52.579 --> 00:20:55.839
to much more sophisticated, insightful, and genuinely

00:20:55.839 --> 00:20:58.500
strategic recommendations. It connects the theory

00:20:58.500 --> 00:21:00.640
to the practice because you prompted it to do

00:21:00.640 --> 00:21:03.799
both. Exactly. It leads to much deeper thinking.

00:21:04.400 --> 00:21:07.339
These advanced techniques They really shift the

00:21:07.339 --> 00:21:09.440
interaction, don't they? It's less about just

00:21:09.440 --> 00:21:11.920
getting an answer and more about guiding the

00:21:11.920 --> 00:21:15.500
AI to generate a high -quality, reliable strategic

00:21:15.500 --> 00:21:17.400
answer. That's the whole point. And it brings

00:21:17.400 --> 00:21:20.299
us to a really important mindset shift. A common

00:21:20.299 --> 00:21:23.000
trap people fall into is they finally get one

00:21:23.000 --> 00:21:24.839
prompt to work well, get a good result, and they

00:21:24.839 --> 00:21:27.099
stop there. They celebrate the win. Yeah, relief.

00:21:27.240 --> 00:21:29.579
Finally got something useful. Right. But true

00:21:29.579 --> 00:21:31.779
prompt engineering, building real, reliable systems,

00:21:32.380 --> 00:21:34.740
involves more. It's about testing that prompt,

00:21:35.099 --> 00:21:37.259
seeing where it might fail under different conditions,

00:21:37.779 --> 00:21:40.119
refining it, tweaking it until it's basically

00:21:40.119 --> 00:21:42.539
foolproof for that specific task. Moving from

00:21:42.539 --> 00:21:45.700
one -off successes to repeatable processes. Exactly.

00:21:46.039 --> 00:21:48.880
And that's why we strongly advocate for creating

00:21:48.880 --> 00:21:52.000
your own personal prompt library. A library of

00:21:52.000 --> 00:21:55.140
prompts that work. Yes. As you develop and test

00:21:55.140 --> 00:21:57.599
prompts, using the framework and these techniques,

00:21:58.160 --> 00:22:00.180
the ones that consistently deliver excellent

00:22:00.180 --> 00:22:03.750
results for specific tasks, save them. Make sense.

00:22:04.349 --> 00:22:06.549
Maybe by category like marketing, sales, data

00:22:06.549 --> 00:22:08.910
analysis, code generation, writing, whatever

00:22:08.910 --> 00:22:12.329
you do. Use a tool like Notion, Google Docs,

00:22:12.630 --> 00:22:14.930
Evernote, whatever works for you. And the benefit.

00:22:15.170 --> 00:22:18.809
The benefit is huge. Over time, you build this

00:22:18.809 --> 00:22:21.190
arsenal of tested, reliable prompts. Need to

00:22:21.190 --> 00:22:22.910
write a certain type of email. Boom, grab your

00:22:22.910 --> 00:22:24.990
prompt. Need to analyze sales data in a specific

00:22:24.990 --> 00:22:27.349
way. Grab that prompt. You're not starting from

00:22:27.349 --> 00:22:29.509
scratch or guessing each time. You're handling

00:22:29.509 --> 00:22:32.619
recurring tasks in seconds. Reliably. Takes the

00:22:32.619 --> 00:22:34.960
friction out of it and ensures consistency. I

00:22:34.960 --> 00:22:37.299
like that. It's a massive time saver and quality

00:22:37.299 --> 00:22:39.859
booster long term. OK, and what about for really,

00:22:39.940 --> 00:22:42.539
really critical stuff like decisions with major

00:22:42.539 --> 00:22:45.519
consequences? Is there another layer of quality

00:22:45.519 --> 00:22:48.420
control? Absolutely. For those truly critical

00:22:48.420 --> 00:22:51.339
decisions, maybe a major business strategy pivot

00:22:51.339 --> 00:22:55.420
or a sensitive communication. We recommend what

00:22:55.420 --> 00:22:57.980
you could call advanced quality control. Sounds

00:22:57.980 --> 00:23:00.539
serious. It involves a bit more effort. but it's

00:23:00.539 --> 00:23:03.599
worth it for high stakes. Yeah. The idea is run

00:23:03.599 --> 00:23:06.500
your carefully crafted prompt not just on one

00:23:06.500 --> 00:23:09.059
AI tool, but across multiple different ones.

00:23:09.140 --> 00:23:12.720
Ah, so run it on Gemini and Claude and ChetGPT,

00:23:12.799 --> 00:23:15.119
for instance. Exactly. Get responses from several

00:23:15.119 --> 00:23:17.500
of the top models using the same robust prompt.

00:23:18.019 --> 00:23:20.299
They'll likely have different strengths. It might

00:23:20.299 --> 00:23:22.339
offer slightly different perspectives or solutions.

00:23:22.500 --> 00:23:24.839
OK, so now you have multiple outputs. Then what?

00:23:24.980 --> 00:23:27.599
Then you take those different responses and feed

00:23:27.599 --> 00:23:29.900
them back into one of the AI tools. preferably

00:23:29.900 --> 00:23:32.559
a strong analytical one, and you ask it to analyze

00:23:32.559 --> 00:23:35.359
and compare all the responses. Ask the AI to

00:23:35.359 --> 00:23:38.440
judge the other AIs. Sort of. Ask it to synthesize

00:23:38.440 --> 00:23:40.859
the common themes, identify the unique strengths

00:23:40.859 --> 00:23:43.500
or weaknesses of each response, and perhaps even

00:23:43.500 --> 00:23:45.660
recommend the best overall approach or combine

00:23:45.660 --> 00:23:48.799
the best elements. That's meta. But I can see

00:23:48.799 --> 00:23:51.839
how comparing multiple expert opinions from different

00:23:51.839 --> 00:23:54.519
AIs and then having one synthesize them would

00:23:54.519 --> 00:23:57.200
lead to a much more robust final decision. It

00:23:57.200 --> 00:23:59.920
really does. It moves you beyond just hoping

00:23:59.920 --> 00:24:02.359
one AI got it right towards building a system

00:24:02.359 --> 00:24:05.200
that leverages multiple perspectives for maximum

00:24:05.200 --> 00:24:07.400
reliability. It's the difference, as you said,

00:24:07.460 --> 00:24:10.039
between celebrating single wins and building

00:24:10.039 --> 00:24:13.039
truly effective dependable systems. Wow. OK.

00:24:13.039 --> 00:24:16.059
So we've covered a lot how AI thinks the foundational

00:24:16.079 --> 00:24:18.400
framework, advanced techniques, building systems.

00:24:18.880 --> 00:24:20.920
What's the immediate takeaway for someone listening

00:24:20.920 --> 00:24:23.319
right now? What should they do first? Great question.

00:24:23.420 --> 00:24:25.619
Let's make it super actionable. Here's your plan

00:24:25.619 --> 00:24:28.799
straight up. First, pick one single task, something

00:24:28.799 --> 00:24:31.660
you regularly ask an AI to do. Could be writing

00:24:31.660 --> 00:24:33.819
certain emails, drafting social media content,

00:24:33.980 --> 00:24:36.140
summarizing reports, analyzing some data, whatever

00:24:36.140 --> 00:24:38.759
is common for you. Just one task to start, OK?

00:24:38.900 --> 00:24:41.200
Second, build a prompt for that task using the

00:24:41.200 --> 00:24:43.779
six -part framework we went through. Roll, context,

00:24:44.039 --> 00:24:46.480
task, format, rules, examples. Take the time

00:24:46.480 --> 00:24:48.759
to really flesh out each component. Got it. Build

00:24:48.759 --> 00:24:51.440
the foundation. Third, layer on maybe two or

00:24:51.440 --> 00:24:53.660
three of those advanced techniques we discussed.

00:24:54.079 --> 00:24:56.799
Maybe add the confidence verification or think

00:24:56.799 --> 00:24:59.640
step -by -step or try the priming technique if

00:24:59.640 --> 00:25:02.200
it fits. Enhance the prompt. Fourth, and this

00:25:02.200 --> 00:25:05.660
is key, test it. Run the prompt several times.

00:25:05.740 --> 00:25:08.819
See what you get back. Does it consistently deliver?

00:25:09.119 --> 00:25:12.430
Where does it fall short? Tweak the prompt. refine

00:25:12.430 --> 00:25:15.430
it until the output is genuinely useful with

00:25:15.430 --> 00:25:18.069
only minimal editing needed from you. Iterate

00:25:18.069 --> 00:25:21.069
and improve. And finally, fifth, once you have

00:25:21.069 --> 00:25:23.710
a prompt that reliably works for that task, save

00:25:23.710 --> 00:25:25.730
it. That's the first entry in your personal prompt

00:25:25.730 --> 00:25:28.309
library. Start building the library. Exactly.

00:25:28.569 --> 00:25:31.269
Just doing this process for one recurring task

00:25:31.269 --> 00:25:33.869
will fundamentally change how you see and use

00:25:33.869 --> 00:25:36.349
AI. It puts you way ahead of the curve into that

00:25:36.349 --> 00:25:38.630
small group of people who really understand how

00:25:38.630 --> 00:25:40.589
to leverage these tools professionally. That

00:25:40.589 --> 00:25:42.990
feels achievable. Start small, build confidence,

00:25:43.289 --> 00:25:45.089
see the difference. That's the way. So wrapping

00:25:45.089 --> 00:25:47.130
up, it feels like the core message here is pretty

00:25:47.130 --> 00:25:50.390
clear. Yeah, I think, ultimately, the real difference

00:25:50.390 --> 00:25:52.869
between someone who just dabbles with AI and

00:25:52.869 --> 00:25:55.589
someone who uses it expertly isn't necessarily

00:25:55.589 --> 00:25:58.569
about having access to the fanciest, newest tools.

00:25:58.789 --> 00:26:00.809
It's about how they communicate with those tools.

00:26:00.910 --> 00:26:03.089
It's the quality of the conversation. It really

00:26:03.089 --> 00:26:05.150
is a communication skill. And hopefully, everyone

00:26:05.150 --> 00:26:07.769
listening now has a much better grasp of how

00:26:07.769 --> 00:26:11.390
AI actually works that probabilistic prediction

00:26:11.390 --> 00:26:13.970
engine. Right, understanding the why behind the

00:26:13.970 --> 00:26:16.430
output. And knowing how to get it to show its

00:26:16.430 --> 00:26:18.809
work with context. levels or step -by -step thinking,

00:26:18.869 --> 00:26:21.490
how to make it improve its own work, how to prime

00:26:21.490 --> 00:26:23.490
it for deeper insights. Even though it always

00:26:23.490 --> 00:26:25.829
sounds confident, you now know how to look behind

00:26:25.829 --> 00:26:27.789
the curtain a bit. You're equipped to have a

00:26:27.789 --> 00:26:29.869
much more intelligent, productive conversation

00:26:29.869 --> 00:26:32.589
with it. So the call to action is simple. Pick

00:26:32.589 --> 00:26:35.890
that one task. Build that one great prompt using

00:26:35.890 --> 00:26:39.190
these techniques. Test it. Experience that night

00:26:39.190 --> 00:26:41.490
and day difference for yourself. I guarantee

00:26:41.490 --> 00:26:43.849
once you see what's possible, you'll never want

00:26:43.849 --> 00:26:46.190
to go back to just basic vague prompting again.

00:26:46.349 --> 00:26:49.349
It opens up a whole new level of partnership

00:26:49.349 --> 00:26:51.910
with these tools. So maybe the final thought

00:26:51.910 --> 00:26:54.250
for everyone listening is this. The AI revolution

00:26:54.250 --> 00:26:56.109
isn't just about the fact that these powerful

00:26:56.109 --> 00:26:59.109
tools exist and are accessible. The real revolution

00:26:59.109 --> 00:27:01.910
for you personally and professionally comes when

00:27:01.910 --> 00:27:04.470
you learn how to wield them like an expert. So

00:27:04.470 --> 00:27:07.069
what could you truly achieve if your AI stopped

00:27:07.069 --> 00:27:09.509
being a sometimes helpful, sometimes frustrating

00:27:09.509 --> 00:27:12.289
tool and instead became a genuinely reliable,

00:27:12.549 --> 00:27:14.349
strategically intelligent partner in your work

00:27:14.349 --> 00:27:15.289
in your biggest projects?
