WEBVTT

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Welcome to the Promo Playbook, the podcast where

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suppliers come to win in the promotional products

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industry. We're your hosts, Lisa Faustic and

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Adrienne Barker, bringing you insider insights,

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expert strategies, and no fluff advice to help

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suppliers navigate the promo channel like pros.

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From marketing to distributors to mastering software

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onboarding, we cover it all. Whether you're new

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to the industry or ready to scale up, this is

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your playbook for success. Let's get started.

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Hey everybody, welcome back to the promo playbook.

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We're so excited today to announce that we've

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had 101 downloads so far of our podcast. And

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as Adrienne labeled it, 101 Dalmatians. So super

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exciting for us. We do want to remind folks to

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also subscribe. So if you're downloading, we'd

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love it if you'd subscribe. You can find those

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links on the promo playbook LinkedIn page. So

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thank you everybody for those downloads. We really

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appreciate you. Today, we're going to dive into

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a little bit of an advanced topic of attending

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shows. And why we want to talk about this today

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is sometimes we realize that new brands jump

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on the shows out of the gate. and may not realize

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the expense or what those shows really mean.

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So Adrian and Kim are here with me and I want

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to sort of set the framework of there's so many

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shows in the industry. This month alone, in New

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England alone, there's over 12 shows happening.

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So what types of shows happen in the industry?

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I'm going to give you that. sort of family tree

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of the types of shows, and then we'll dive in

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with our co -hosts on pros and cons. There's

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the big show, which we all call the PPAI Expo,

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and that happens in January, and that's hosted

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by PPAI. Also, ASI hosts a number of shows throughout

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the year. So those are the big main organizations

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that hold shows. Then under that you have regional

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organizations that can hold anywhere from two

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to six shows a year. And then alongside that,

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you have all the nationals and buying groups

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that hold their own shows, and that can be multiple

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times a year. Those are also broken down regionally

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as well as nationally. And then you have individual

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distributors that hold their own shows. which

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can often be end user shows. And that's where

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they invite their clients to come in and meet

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with suppliers. Another layer in amongst all

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those shows is multi -line rep group shows. A

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lot of those folks put together their own shows.

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Sometimes they're tailgates. Sometimes they're

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around an event at a stadium. They can really

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range across the board from suite meetings in

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hotels to bigger organized events where they're

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either outdoors, under a tent, things like that.

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So shows really range in the industry from tens

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of thousands of attendees like PPAI down to maybe

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50 or 100 attendees for an end user client show.

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So I think what I'd like to start with, Kim,

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I'm going to lob this over to you. As a national

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retail brand, and I know you're connected with

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Gemline, but maybe even before your Gemline alliance,

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what did you know about shows in the beginning?

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No, that's a great question. I love this topic

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because as a retail brand, we think show, you

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think shows, you think of Atlanta market, you

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think of Vegas, like that's where you go twice

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a year. It's your big hurrah, right? You're displaying

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all of your portfolio and you have to be there.

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your reps are there, it's the time you get to

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meet face to face. And it's not that it's dissimilar

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on the promo side, but it's a very different

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environment. On the retail side, it's so expensive.

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I mean, you're talking 20, 30, $40 ,000 for your

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showroom, for your space. So if you're jumping

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into promo, you think, oh my gosh, it's only

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3 ,500 for this show. It's only 500 for this

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show. 5 ,000. This is nothing. This is so easy.

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I'm going to be everywhere. And so it's easy

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to fall into the, oh my god, it's so cheap. How

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can I not go? Except in fact, you're not always

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benefiting your brand by going to all the shows,

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jumping in and spending the money. If you're

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not prepared, you don't know what the end game

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is out of it. But more importantly, you don't

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know how to follow up afterward. So even though

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it's cheaper, per se, it's a lot easier to throw

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that money out the window and not receive the

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bang for the buck than it is with the same mindset

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when you go into a retail trade show. Awesome.

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Thank you for that insight. Adrienne, I know

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you have some budding brands under your umbrella.

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What is it like for them? Tell me what you sort

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of how you guide them and maybe what they've

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done before they met you. Thank you so much.

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So yeah, absolutely. And once I find out exactly

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where they're standing, the first thing that

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we did with one of my clients is have them walk

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a show and not just pay to be attendee. Walk

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the show, look around, grab some of your competitor's

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supplier catalogs. What did I just say that?

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Yes, grab some other catalogs. You're new in

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the industry. You got to learn just like everyone

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else. See how they're setting it up. Go to the

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booth. It's okay to ask questions too. Like I

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think that's really important that to jump in

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and not do that seems a little crazy to me. Now,

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if you're a really big company and you understand

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it, but if you're new to the industry, you got

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to attend the show first. That's the first thing

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I recommend. The second thing I recommend is

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you put your budget together first. So because

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the budget is even if you're like, well, I don't

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know any of the expenses. I don't have an idea

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It doesn't really matter you you got to get your

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expenses from ASI or PBI the cost of the show

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the cost of the booth Yes, you need carpet. Okay.

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Yes to the carpet. You want to make sure it's

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comfortable a lot of the bigger Shows like Kim

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was talking about, you know, it's great to have

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a show But you really want to have these one

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-on -one meetings what we've learned as distributors

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is that the suppliers really can make that contact

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and really have that relationship built because

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at the end of the day, if you're not building

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relationships in the industry, you're going to

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fail because it's not just selling. It's not

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just a transaction. And so the relationship can

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be over breakfast, lunch or dinner. So like,

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you know, having do you want to have a booth

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at your table where you actually have meeting

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spaces where people can sit down? Because I will

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tell you that a lot of us are feet her. And when

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we get to a supplier's booth. I'm going to pay

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more attention to you if you have a seat for

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me. That's just how it is, especially if it's

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at the end of the day or my feet are hurting.

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I don't wear high heels, people. OK. And then

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so so that part is really important. But if you

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don't look at your expenses and your budget and

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then even afterwards to look at what you spend

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compared to what you thought you were going to

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spend and then be prepared for the next year,

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I think that that's too easy to skip. I just

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want to say that because I want to put this in

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the air because one of the things I fight for

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is feedback from the first trade show that you

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go to. When you're new and you're going to trade

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shows, you want to immediately after that show,

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sit down and swat it out. and make sure that

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you know what was the strength of weakness and

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what were the opportunities what are the threats

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how are you following up how are you taking the

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leads was it worth your time and money what would

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you do differently next year and if you don't

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do that because you're so busy and wrapped up

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that's like working on your business same thing

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for working on a trade show take it seriously

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because it could be a risk too if you're not

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doing it correctly Great. That's a lot of insights

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to unpack, Adrienne. Thank you so much. So I

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want to spin some of your comments out a little

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bit, and I'm going to couch it in the big show

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conversation for now. So the big shows are important.

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As Adrienne said, what's your budget? And when

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you go to the show, how are you going to stand

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out? And when you sign up for a PPAI show or

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an ASI show, there's lots of ways you can spend

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your money. You can sponsor things. You can be

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in the new product pavilion. All those kinds

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of opportunities. I would counsel at your first

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show, maybe not jump into all of those things.

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Look at the first show as an introduction of

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your brand to the industry and set your expectations

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about what can happen from a promotional product

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show. I know in the retail space I've heard from

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a lot of my brands that they expect to write

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orders actually at the shows they attend. Very

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different in promo. You will not write orders

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in your booth. Really, your goal is to convert

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distributors into coming to your brand for a

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particular product over an established brand

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that may already be in the industry. So to Adrian's

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point, I really want to highlight that you're

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building relationships. So show up in your booth

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professionally. Prepare to engage with people

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walking by. Welcome them into your booth. Draw

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them in. There's also a number of events that

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happen around these industry shows. I love the

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I promote you a woman's view. That's free to

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all women who attend the show. But would you

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know about that as a new supplier? Probably not.

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So try to network. Follow people on LinkedIn.

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Work with us, the promo playbook, to understand

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the layers under a particular show. And I do

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want to mention, too, sign up for the scanning

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tool. Because if you decide just to accept cards

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in your booth, it's really a labor of love then

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to enter all that data, even with the technology

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of the scanners and the different ways you can

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build your database. I found over the years the

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most efficient way to do it is with the scanning

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tool that's being offered with the show. So I

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think I'll take a pause there. Additional comments

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about the big shows, Kim, that you've attended,

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PPAI and ASI. Yeah, so I agree with pretty much

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everything all of you said. But to circle back

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on the order show, that is also a very different

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mindset when you're moving from retail to promo,

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right? The expectation when you go to a retail

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show is that you're going to sell orders literally

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at the show that will cover, if not, hopefully

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exceed whatever that expense is. And it's a very

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different selling. because really you're not

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writing orders, but you are more selling your

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brand, selling the opportunity, telling a story.

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All the layers that get people excited about

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you, that displaces maybe to your point a competitor

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that's already in the space, get them energized

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about it. And really that follow up is really

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the bread and butter. Because they're not looking

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unlike a retailer if they're going into your

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shop you're going into their your showroom They

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know they're going to buy They're there to buy

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drinkware. They're here to go to buy corksicle.

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They're there to buy rifle paper You know, whatever

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that product is here They're not necessarily

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in the market or have a need for your product

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yet But when they do you want to be top of mind?

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So the follow -up? and that messaging at the

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show really has to be critical. And I think if

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you are sort of a retail brand jumping in, there

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are nuances you wouldn't think about. And to

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your point, we can help with that to really fine

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tune what that messaging would be, how to even

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display your products, what stories to tell,

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what themes to tell, what samples to hand out,

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right? Like everybody loves samples, but you

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don't have to give them to everybody. be selective,

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and then how to take advantage of not only those

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paid opportunities, but if you're networking

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pre -show, what things can you do to Adrian's

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point, taking them to lunch, dinner, everywhere

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in between? Do you get a suite that you just

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sort of bring people in to have a quiet space?

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All of those different layers, which is very

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different than what you might traditionally think

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of on the retail side. Cool, cool. So before

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I send it back over to you, Adrian, for our listeners,

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I want to just go over a show checklist, kind

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of bringing in the comments that we've heard

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so far. Samples are important. Are you going

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to give them away in your booth? And if you do,

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how are you going to label those samples and

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who are you going to give them to? How will you

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draw people to your booth? Will you have a comfort

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aspect to Adrian's point? Will you have a seating

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area? Will you have waters to give out? Will

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you have chocolates or a snack? Those are all

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expenses that you might not think about. And

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you have to go out and buy those at Costco or

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BJ's or someplace close to the venue if you haven't

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shipped them in with your drayage that's going

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to be set up for the booth. So those are some

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details to think about that folks forget about.

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And also have some snacks for your, if it's yourself,

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you're a solo person, make sure you have snacks

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in your booth. What is your pricing display going

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to be like? Are you going to have your published

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distributor pricing in the booth? What's your

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code on? How well do you know your products?

00:14:32.220 --> 00:14:34.759
Make sure you're prepared to talk about them.

00:14:35.639 --> 00:14:41.340
Don't be hungover in Vegas. If you decide to

00:14:41.340 --> 00:14:44.059
go out and whoop it up the night before, which

00:14:44.059 --> 00:14:50.080
is a danger of the show in Vegas. So be alert

00:14:50.080 --> 00:14:52.919
when you're in the booth the next day. Take care

00:14:52.919 --> 00:14:55.620
of yourself. Be ready to meet and greet people.

00:14:56.740 --> 00:15:00.159
Be up. Smile. Don't forget to smile. That's super

00:15:00.159 --> 00:15:05.080
important. So Adrian mentioned catalogs. We don't

00:15:05.080 --> 00:15:08.620
really see catalogs so much at the shows anymore.

00:15:09.299 --> 00:15:11.700
A lot of folks will come as an attendee with

00:15:11.700 --> 00:15:15.600
their phone. So I love Adrian's advice, walk

00:15:15.600 --> 00:15:19.460
a show yourself before you sign up for one. Take

00:15:19.460 --> 00:15:22.379
your phone, take pictures, remember what you

00:15:22.379 --> 00:15:25.779
looked at, what you saw that you thought was

00:15:25.779 --> 00:15:29.259
a good booth setup. How was the lighting? Do

00:15:29.259 --> 00:15:32.580
you want electricity in your booth? That's another

00:15:32.580 --> 00:15:37.340
point on your checklist. So just a quick recap,

00:15:37.639 --> 00:15:41.139
show checklist, samples, a giveaway. How are

00:15:41.139 --> 00:15:44.080
you going to manage your pricing? Who is in the

00:15:44.080 --> 00:15:46.919
booth? What's your comfort factor in the booth?

00:15:47.200 --> 00:15:49.759
And how will you draw people into the booth?

00:15:50.840 --> 00:15:53.779
Follow -up is key, Kim. And we can't say that

00:15:53.779 --> 00:15:56.700
enough during this segment. That follow -up is

00:15:56.700 --> 00:16:01.100
really important. So, Adrienne, before we move

00:16:01.100 --> 00:16:04.379
on to other types of shows, oh, wait, I'm sorry.

00:16:04.480 --> 00:16:07.220
I have one more thing to say. When you think

00:16:07.220 --> 00:16:10.809
about booking folks for lunch or dinner, It's

00:16:10.809 --> 00:16:14.389
important for me to share that many of the top

00:16:14.389 --> 00:16:18.009
level folks will already be booked. They're already

00:16:18.009 --> 00:16:22.529
booked now with the top 40 suppliers or with

00:16:22.529 --> 00:16:25.409
their own organizations because it's often an

00:16:25.409 --> 00:16:28.330
opportunity for them to bring their remote teams

00:16:28.330 --> 00:16:32.519
together. to celebrate wins, to have some training,

00:16:32.759 --> 00:16:35.139
or just to get to know each other and have social

00:16:35.139 --> 00:16:38.620
time together. So for newer suppliers, I think

00:16:38.620 --> 00:16:41.940
it's harder to snag those one -on -one meetings,

00:16:42.059 --> 00:16:45.639
but that doesn't mean you shouldn't try. And

00:16:45.639 --> 00:16:48.419
so over to you, Adrienne. And also, would you

00:16:48.419 --> 00:16:52.320
mind, if you have experience with this, talking

00:16:52.320 --> 00:16:56.179
about a supplier who books a suite at a PPAI

00:16:56.179 --> 00:17:00.120
or an ASI. versus a supplier that has a booth

00:17:00.120 --> 00:17:04.740
or suppliers that do both. Awesome. Okay, so

00:17:04.740 --> 00:17:07.779
a couple of things I want to say. Make sure that

00:17:07.779 --> 00:17:10.079
your booth has people in it that are working

00:17:10.079 --> 00:17:13.019
because there's nothing, as a distributor, you're

00:17:13.019 --> 00:17:14.960
walking a show, you're like, oh great, I'm here

00:17:14.960 --> 00:17:17.660
at Cubicle, I'm so excited to be here. I would

00:17:17.660 --> 00:17:21.400
like to, sure maybe, is Kim here? No, Kim is

00:17:21.400 --> 00:17:23.940
not here. Of course that makes sense. Oh, okay.

00:17:23.960 --> 00:17:25.799
Who could show me some of your products? I'm

00:17:25.799 --> 00:17:27.400
looking for blah, blah, blah. And I would love

00:17:27.400 --> 00:17:31.920
to see XXX. Oh, they just went to lunch. They'll

00:17:31.920 --> 00:17:34.440
be back in 30 minutes. Do you know, I probably

00:17:34.440 --> 00:17:37.359
won't be backtracking. That is a lot to ask a

00:17:37.359 --> 00:17:39.680
distributor. So a couple of things that I recommend

00:17:39.680 --> 00:17:43.079
is make sure you have a schedule. Make sure you

00:17:43.079 --> 00:17:45.579
have a rally meeting before the trade show starts.

00:17:45.660 --> 00:17:48.140
Get everyone together. I like to do something

00:17:48.140 --> 00:17:50.200
a little different. I like to give everyone a

00:17:50.200 --> 00:17:52.740
bat. I like to have the people working in the

00:17:52.740 --> 00:17:55.220
booth, they have a bag and inside that bag are

00:17:55.220 --> 00:17:57.539
their business cards, are some samples that they're

00:17:57.539 --> 00:18:00.119
gonna show, are any flyers that they have, any

00:18:00.119 --> 00:18:02.000
special coupons, like whatever you have because

00:18:02.000 --> 00:18:04.180
that's another thing. Can you wait right here

00:18:04.180 --> 00:18:07.180
and then the person is under every table trying

00:18:07.180 --> 00:18:10.559
to put it all together? Have a bag. That is just

00:18:10.559 --> 00:18:12.599
a nice thing to do. I like to carry everything.

00:18:12.740 --> 00:18:14.680
As women, we can carry whatever else we need.

00:18:14.960 --> 00:18:17.799
So I think you have it prepared. And then, you

00:18:17.799 --> 00:18:20.259
know, right before the meeting, before the event,

00:18:20.359 --> 00:18:22.519
you give everyone the bag. It could have Kleenex

00:18:22.519 --> 00:18:25.480
in it, too, by the way. And like whatever you

00:18:25.480 --> 00:18:27.880
feel during those eight hours of standing that

00:18:27.880 --> 00:18:30.299
someone could use, they could get extras. OK,

00:18:30.680 --> 00:18:34.660
can we talk about the rainmakers, the complainers

00:18:34.660 --> 00:18:40.859
and the takers? Sure. Yeah. Rainmakers, the rainmakers.

00:18:41.700 --> 00:18:47.930
So for my client, I know that he's very uh got

00:18:47.930 --> 00:18:50.369
a lot of uh charisma and so when people meet

00:18:50.369 --> 00:18:52.410
them they're gonna like him right away if he's

00:18:52.410 --> 00:18:54.710
not at the booth then maybe someone else is there

00:18:54.710 --> 00:18:56.910
that's not representing him so for those that

00:18:56.910 --> 00:19:00.309
if you're a smaller newer supplier coming into

00:19:00.309 --> 00:19:04.769
the industry as the owner or high level you want

00:19:04.769 --> 00:19:06.829
to be there that's that's your face there's you

00:19:06.829 --> 00:19:08.890
know we have talked about branding of your company

00:19:08.890 --> 00:19:12.450
we also want to brand you as being authoritative

00:19:12.450 --> 00:19:15.430
you know what you're talking about your high

00:19:15.430 --> 00:19:17.890
level that means You have to get a good night's

00:19:17.890 --> 00:19:21.329
sleep. Do not go out Be rested because those

00:19:21.329 --> 00:19:23.690
rainmakers you want to connect with them and

00:19:23.690 --> 00:19:25.769
there's nothing worse than wait You mean the

00:19:25.769 --> 00:19:28.470
president of this distributor just came by and

00:19:28.470 --> 00:19:30.289
I wasn't there to tell them to come back Oh,

00:19:30.289 --> 00:19:33.190
yeah. Yeah, we asked to come back No, and by

00:19:33.190 --> 00:19:35.250
the way, if you're leaving your booth and you're

00:19:35.250 --> 00:19:37.789
going to have lunch Make sure you write it down.

00:19:37.789 --> 00:19:42.420
Don't just tell tell Lisa. Oh, I'm leaving Because

00:19:42.420 --> 00:19:44.200
Lisa's not going to remember what you left. And

00:19:44.200 --> 00:19:45.640
then when someone's going to come over and say,

00:19:45.900 --> 00:19:47.859
hey, when's Adrienne coming back? Lisa's going

00:19:47.859 --> 00:19:49.660
to be like, oh, I don't know. I remember her

00:19:49.660 --> 00:19:51.539
leaving, but not sure when. Take a little piece

00:19:51.539 --> 00:19:55.079
of paper. Adrienne left at 1230. We'll be back

00:19:55.079 --> 00:19:58.000
for 130. Here's my cell phone. We all should

00:19:58.000 --> 00:19:59.799
have each other's cell phone. But I think things

00:19:59.799 --> 00:20:01.900
like that are something important to know. That

00:20:01.900 --> 00:20:04.660
way, you're there for the rainmakers. Then we

00:20:04.660 --> 00:20:06.539
got the takers. They're the ones that are going

00:20:06.539 --> 00:20:09.000
to come by and they may be, they may actually

00:20:09.000 --> 00:20:11.500
say to you, Oh, I got a granddaughter that wants

00:20:11.500 --> 00:20:14.700
five of those items. Can I have it? That's crazy.

00:20:15.000 --> 00:20:16.779
Um, but at least they're being honest. So I love

00:20:16.779 --> 00:20:18.940
that part of it. Uh, you'll have to, they go

00:20:18.940 --> 00:20:21.240
like this. It's a, it's an arm movement and it

00:20:21.240 --> 00:20:23.000
goes right like there and it can swoop your whole

00:20:23.000 --> 00:20:24.960
table when you're not looking. You have to have

00:20:24.960 --> 00:20:27.279
someone watching your table. Even if you say

00:20:27.279 --> 00:20:29.539
don't, don't touch anything, they will take it

00:20:29.539 --> 00:20:31.980
right. And then you have, this is the one I feel

00:20:31.980 --> 00:20:35.369
bad for the complainers. Oh that they really

00:20:35.369 --> 00:20:37.910
messed me up and oh my god, I got so many problems

00:20:37.910 --> 00:20:39.769
and all my clients are complaining Yeah, I know

00:20:39.769 --> 00:20:41.390
i'll go to the show. That's where i'll talk to

00:20:41.390 --> 00:20:46.269
them Know that that's a risk so when you're looking

00:20:46.269 --> 00:20:48.490
at your pre -planning and the booth and all the

00:20:48.490 --> 00:20:51.029
different things I i'm into the whole swat right

00:20:51.029 --> 00:20:52.769
now because I have a summit coming up swat in

00:20:52.769 --> 00:20:55.349
order but But those are the things to talk about

00:20:55.349 --> 00:20:57.970
because you got to learn I how many of you have

00:20:57.970 --> 00:21:00.150
seen this happen, right? The complainer goes

00:21:00.150 --> 00:21:03.599
up and everyone can hear And I'm like, oh my

00:21:03.599 --> 00:21:05.099
God, why are you not just saying, hey, let's

00:21:05.099 --> 00:21:07.440
walk away or let's get a cup of coffee. Get them

00:21:07.440 --> 00:21:09.900
out of your booth. Don't let other people hear

00:21:09.900 --> 00:21:12.720
it. Don't try to criticize them for coming to

00:21:12.720 --> 00:21:14.519
your booth and complaining because it's too late

00:21:14.519 --> 00:21:18.299
at that point. And so, you know, and once someone

00:21:18.299 --> 00:21:20.440
complains, you want to have this, hey, hey, Lisa,

00:21:20.480 --> 00:21:22.240
my God, I'm so upset with this order. And Lisa

00:21:22.240 --> 00:21:25.000
will say, you know what? Thank you so much. Actually,

00:21:25.039 --> 00:21:27.319
Sally is here and she's handling any issues that

00:21:27.319 --> 00:21:28.599
come up. Like, you know, however you want to

00:21:28.599 --> 00:21:30.259
say, you don't want people to know you've got

00:21:30.259 --> 00:21:32.500
issues, but you could say, Sally, Sally would

00:21:32.500 --> 00:21:34.319
like to speak to you, whatever that looks like.

00:21:34.559 --> 00:21:38.980
Be prepared as Lion King says, be prepared. I

00:21:38.980 --> 00:21:40.819
think that's really important that we have that.

00:21:41.059 --> 00:21:44.039
And then if you're going to do a suite, first

00:21:44.039 --> 00:21:46.180
of all, make sure a big enough company because

00:21:46.180 --> 00:21:48.539
it's going to cost you an arm, a leg and probably

00:21:48.539 --> 00:21:52.880
an astral. So make sure you are are large enough

00:21:52.880 --> 00:21:55.839
that you can that you have enough staff to even

00:21:55.839 --> 00:21:57.539
take them away from those, even if you're doing

00:21:57.539 --> 00:21:59.539
first thing in the morning, because I see that

00:21:59.539 --> 00:22:01.619
happen too. You're at a breakfast at a suite

00:22:01.619 --> 00:22:03.740
and all of a sudden it's like quarter of 10 and

00:22:03.740 --> 00:22:06.839
they all leave. And I'm like, well, have double

00:22:06.839 --> 00:22:08.599
staff. You have to do it. You can't have like

00:22:08.599 --> 00:22:11.539
all of a sudden they leave. And it's a lot to

00:22:11.539 --> 00:22:13.440
ask someone. So breakfast is a little easier.

00:22:13.660 --> 00:22:15.359
You don't want to have it at a different hotel.

00:22:15.460 --> 00:22:17.220
If everyone's going to be at the Mandalay Bay,

00:22:17.599 --> 00:22:19.700
you better have that suite at the Mandalay Bay.

00:22:20.099 --> 00:22:23.200
Because taking people outside. Even if it's lunch

00:22:23.200 --> 00:22:25.720
at the Hard Rock, it's hard to leave a show,

00:22:25.720 --> 00:22:28.779
right? Like we are like, let's just work its

00:22:28.779 --> 00:22:32.200
way through and go. So I think that you have

00:22:32.200 --> 00:22:35.680
to be at a certain level to do these suites and

00:22:35.680 --> 00:22:37.500
to do it. Now, what I would not recommend, I'm

00:22:37.500 --> 00:22:39.319
just going to say this out loud. I don't think

00:22:39.319 --> 00:22:41.200
and I have a question for both of you. I don't

00:22:41.200 --> 00:22:44.400
think it's that smart to not attend the show,

00:22:44.500 --> 00:22:51.440
but have a suite that goes to your ethical. Way

00:22:51.440 --> 00:22:53.420
of you're doing business like that. Obviously

00:22:53.420 --> 00:22:55.180
nobody wants you to do that. It won't make you

00:22:55.180 --> 00:22:56.799
look good It's not like oh what a smart thing

00:22:56.799 --> 00:22:59.359
to do. How savvy don't go the show and have a

00:22:59.359 --> 00:23:01.759
sweet No, you'll get the opposite of that now

00:23:01.759 --> 00:23:05.559
my big burning question For you guys is this

00:23:05.559 --> 00:23:08.319
I'm on the edge of my seat Adrian, but you're

00:23:08.319 --> 00:23:10.839
new you're new and you've got two choices You

00:23:10.839 --> 00:23:14.640
can go into the new exhibitor area that they

00:23:14.640 --> 00:23:16.339
have. I'm not talking about providing product,

00:23:16.519 --> 00:23:18.799
but the new area where when you go to a show

00:23:18.799 --> 00:23:20.539
and you're a distributor and you're like, oh,

00:23:20.559 --> 00:23:22.799
I want to see what's new. If you're a savvy,

00:23:23.019 --> 00:23:26.500
smart distributor that likes to look at new suppliers

00:23:26.500 --> 00:23:28.819
because you want to do the best for your client

00:23:28.819 --> 00:23:31.180
and the best way to help your client is to get

00:23:31.180 --> 00:23:33.779
knowledge from the new suppliers, you then probably

00:23:33.779 --> 00:23:35.619
will go right over to the new exhibit because

00:23:35.619 --> 00:23:38.180
you want to catch all those suppliers. If you're

00:23:38.180 --> 00:23:39.880
a new supplier and you're like, oh, I'm going

00:23:39.880 --> 00:23:42.880
to put myself right next to a company that is

00:23:42.880 --> 00:23:45.660
doing a lot of business, I don't know. So my

00:23:45.660 --> 00:23:48.220
question to you, is it better to be a small fish

00:23:48.220 --> 00:23:51.640
in that bigger pond of already great suppliers

00:23:51.640 --> 00:23:53.279
out there and you're paying more to be next to

00:23:53.279 --> 00:23:56.140
them? Or is it smarter to be the big fish in

00:23:56.140 --> 00:23:58.799
the smaller part and be in the exhibitor area

00:23:58.799 --> 00:24:01.539
where people will come to you? That is my question.

00:24:03.299 --> 00:24:06.970
That's a good question. That's a tough one for

00:24:06.970 --> 00:24:08.990
first thing on a Friday morning. My goodness,

00:24:09.049 --> 00:24:10.289
I'm going to have to get another cup of coffee

00:24:10.289 --> 00:24:14.369
to answer that one. Well, I think I can jump

00:24:14.369 --> 00:24:17.589
in on that. For me, I think being part of the

00:24:17.589 --> 00:24:21.069
new product pavilion, if you can get in, is a

00:24:21.069 --> 00:24:25.130
great way to start. And I know that PPAI has

00:24:25.130 --> 00:24:28.150
rules that you can only be in there once, first

00:24:28.150 --> 00:24:32.759
time exhibitor. So for me, for someone like some

00:24:32.759 --> 00:24:35.279
of my brands that can afford it, I think it's

00:24:35.279 --> 00:24:38.660
important to be in the new product space. Distributors

00:24:38.660 --> 00:24:41.619
are at the show looking for new products to present

00:24:41.619 --> 00:24:45.579
to clients. So for me, that's a real edge. I

00:24:45.579 --> 00:24:47.619
don't have the data to support that, though.

00:24:47.640 --> 00:24:50.700
I'd love to do some more research with PPAI if

00:24:50.700 --> 00:24:53.759
they would share that. Do they find that people

00:24:53.759 --> 00:24:58.180
in the new product pavilion get more scans? We

00:24:58.180 --> 00:25:00.200
haven't talked about regional shows yet, but

00:25:00.200 --> 00:25:03.079
at the regional shows there's always a new product

00:25:03.079 --> 00:25:07.440
area like a table or a display for very little

00:25:07.440 --> 00:25:12.700
money, $25. Those I think are kind of a, you

00:25:12.700 --> 00:25:15.779
should always do those. It's a very small investment

00:25:15.779 --> 00:25:19.539
and they're often at the front of the show. So

00:25:19.539 --> 00:25:23.039
I think that's a good investment, but for the

00:25:23.039 --> 00:25:26.200
bigger shows, it's expensive, can be more expensive.

00:25:26.430 --> 00:25:32.009
and hard to get into that new product area. So

00:25:32.009 --> 00:25:36.009
Kim, what do you think? I agree. I mean, you

00:25:36.009 --> 00:25:39.109
know, I would like to dig in and get more data

00:25:39.109 --> 00:25:44.390
on that because I literally sit 50 -50. There's

00:25:44.390 --> 00:25:48.349
a lot of value in being in that new area. But

00:25:48.349 --> 00:25:52.829
as a brand, I also want to really rub shoulders.

00:25:53.160 --> 00:25:58.000
with a bigger brand, maybe bring me along. So

00:25:58.000 --> 00:26:01.799
I think that's a really great question. I would

00:26:01.799 --> 00:26:04.799
like you evaluate other opportunities at the

00:26:04.799 --> 00:26:09.740
show too, right? So if it's $25, $50, even a

00:26:09.740 --> 00:26:12.019
hundred bucks, whatever that dollar value is

00:26:12.019 --> 00:26:14.980
that's reasonable to put your product, just the

00:26:14.980 --> 00:26:17.240
physical product and not our booth and a new

00:26:17.240 --> 00:26:20.940
product section or another way to leverage it.

00:26:21.960 --> 00:26:25.460
sort of being able to do both things might work

00:26:25.460 --> 00:26:28.480
out, but that's a great question. And I also

00:26:28.480 --> 00:26:31.599
think it would depend on the show, right? With

00:26:31.599 --> 00:26:36.440
a PVAI where it's so big, I probably would opt

00:26:36.440 --> 00:26:38.799
to be in a smaller section where there's more

00:26:38.799 --> 00:26:42.119
of a spotlight for fear that I might get lost

00:26:42.119 --> 00:26:45.259
sort of in the mix. But if you are at a smaller

00:26:45.259 --> 00:26:49.160
regional show, being... where you might get the

00:26:49.160 --> 00:26:52.980
most flow of people because they are more intimate,

00:26:53.220 --> 00:26:55.660
right? So you might say, well, why not be at

00:26:55.660 --> 00:26:58.640
PPI if you get more flow of people, but that's

00:26:58.640 --> 00:27:00.759
like you're gonna have a fire hose, right? And

00:27:00.759 --> 00:27:04.319
so even if you have your booth fully staffed,

00:27:04.519 --> 00:27:07.579
you won't necessarily get the one -on -one conversations

00:27:07.579 --> 00:27:11.339
like you would at a regional show. So to be able

00:27:11.339 --> 00:27:14.799
to leverage the bigger brand at a smaller show,

00:27:15.069 --> 00:27:18.789
where you might attract more distributors at

00:27:18.789 --> 00:27:22.549
a more manageable level, that might be a bigger

00:27:22.549 --> 00:27:26.450
bang than being part of the total chaos at like

00:27:26.450 --> 00:27:30.130
a PPAI. So the smaller section might make it

00:27:30.130 --> 00:27:34.130
more manageable, allow you to make more relationships,

00:27:34.529 --> 00:27:36.910
like all the things that we want you to be able

00:27:36.910 --> 00:27:40.029
to do. So I look at it at a couple of different

00:27:40.029 --> 00:27:43.990
ways. And then it's always nice to know who's

00:27:43.990 --> 00:27:47.250
next to you too. Right? Like, make friends with

00:27:47.250 --> 00:27:51.829
them. You know, see what they have. It's a great

00:27:51.829 --> 00:27:54.309
way to leverage networks. You might have a complimentary

00:27:54.309 --> 00:27:57.029
brand and, wow, there could be a great partnership.

00:27:57.390 --> 00:28:00.450
I've got, you know, I may be next to a food brand

00:28:00.450 --> 00:28:04.190
and I've got drinkware and, hey, we could actually

00:28:04.190 --> 00:28:07.309
put together a partnership or, you know, whatever

00:28:07.309 --> 00:28:11.619
that looks like too. So great insight, Kim. Thanks

00:28:11.619 --> 00:28:14.960
so much. I love the idea of that you have to

00:28:14.960 --> 00:28:17.700
analyze each show that you're attending. Look

00:28:17.700 --> 00:28:21.859
at your budget and see what makes sense. And

00:28:21.859 --> 00:28:25.480
so let's wrap up the big national shows like

00:28:25.480 --> 00:28:28.599
ASI and PPAI so we can do a little bit deeper

00:28:28.599 --> 00:28:31.539
dive into the regionals. And then, you know,

00:28:31.539 --> 00:28:33.819
we have a whole other list of types of shows.

00:28:35.039 --> 00:28:39.109
I do want to say with any show you attend, To

00:28:39.109 --> 00:28:42.390
back up Adrian and Kim, get to know your neighbors

00:28:42.390 --> 00:28:45.410
at the show. Walk the show yourself if you can.

00:28:45.589 --> 00:28:49.049
Look at the exhibitor list. Highlight key people

00:28:49.049 --> 00:28:51.809
you want to see at the show. And work with your

00:28:51.809 --> 00:28:54.230
booth mates if you're lucky enough to have them.

00:28:54.269 --> 00:28:58.230
Now, I know a lot of smaller suppliers won't

00:28:58.230 --> 00:29:02.589
have booth mates. So, you know, you have to make

00:29:02.589 --> 00:29:06.210
your decision based on what you have available.

00:29:06.799 --> 00:29:09.839
I do want to talk a little bit about what to

00:29:09.839 --> 00:29:12.400
do in your office back at home when you're at

00:29:12.400 --> 00:29:15.980
a show. It's important not to tell your current

00:29:15.980 --> 00:29:19.299
customers, hey, we can't get back to you. We're

00:29:19.299 --> 00:29:21.859
going to be at a show. You want your current

00:29:21.859 --> 00:29:25.119
customers to feel valued, recognized, and taken

00:29:25.119 --> 00:29:28.079
care of while you're away. I can't tell you how

00:29:28.079 --> 00:29:30.700
many times I've heard that. I can't get, you

00:29:30.700 --> 00:29:32.059
know, we're going to be delayed because we're

00:29:32.059 --> 00:29:35.319
at a show. Really pay attention to that. I know

00:29:35.319 --> 00:29:39.940
it's hard when you have a small team. And to

00:29:39.940 --> 00:29:42.559
wrap up the idea of new product pavilion, I do

00:29:42.559 --> 00:29:46.279
know when I was leading distributor sales teams,

00:29:46.700 --> 00:29:49.420
we did make it mandatory that the team attend

00:29:49.420 --> 00:29:52.640
the new product pavilion. So just sharing that

00:29:52.640 --> 00:29:57.220
for those major shows, I wanna segue into regionals.

00:29:57.559 --> 00:30:00.839
So I'm gonna turn that over Adrian to you first,

00:30:01.240 --> 00:30:05.480
and then I'll... point that over to Ken. So tell

00:30:05.480 --> 00:30:10.819
us about regionals. So regionals are very important

00:30:10.819 --> 00:30:14.019
for a supplier. I am a real believer. I wrote

00:30:14.019 --> 00:30:16.000
an article, I think, a couple years ago regarding

00:30:16.000 --> 00:30:18.700
being part of your regional. The distributors

00:30:18.700 --> 00:30:20.779
are going to be part of it. We want the suppliers

00:30:20.779 --> 00:30:24.640
to be part of it. Very, very important. So if

00:30:24.640 --> 00:30:29.299
you are having. So if you're a supplier, first

00:30:29.299 --> 00:30:31.940
of all, the cost is so minimal, it could be.

00:30:31.980 --> 00:30:34.740
the least expensive thing you joined right can't

00:30:34.740 --> 00:30:38.099
like when you think about it. Yeah I mean at

00:30:38.099 --> 00:30:39.859
the most it's like a hundred and fifty dollars

00:30:39.859 --> 00:30:42.680
a year correct me if I'm wrong guys but. It's

00:30:42.680 --> 00:30:44.640
not gonna be that expensive. And the meetings

00:30:44.640 --> 00:30:47.359
are important. So I know I've been a member of

00:30:47.359 --> 00:30:50.720
NEPA before. I love Gold Coast. So, you know,

00:30:50.799 --> 00:30:52.839
you go to the events, it's a great way to connect

00:30:52.839 --> 00:30:55.500
outside. It's all about building the relationships.

00:30:55.920 --> 00:30:58.160
Yes, you'll have a chance to do a workshop. Yes,

00:30:58.339 --> 00:31:00.420
you can do, you know, you'll get the emails and

00:31:00.420 --> 00:31:02.400
the contact information and you're gonna be put

00:31:02.400 --> 00:31:05.720
in front of the local. distributors and the other

00:31:05.720 --> 00:31:07.839
local suppliers which you want this industry

00:31:07.839 --> 00:31:09.700
don't think like I'm never going to be to I'm

00:31:09.700 --> 00:31:11.099
not going to become friends with any suppliers

00:31:11.099 --> 00:31:14.839
like Kim said those relationships can really

00:31:14.839 --> 00:31:18.660
help but there's always been Kim like I like

00:31:18.660 --> 00:31:21.880
a fascination on retail like the regionals like

00:31:21.880 --> 00:31:24.660
I love it and I'm so excited that I was able

00:31:24.660 --> 00:31:27.779
to speak to I think seven regionals this year

00:31:27.779 --> 00:31:29.619
on LinkedIn because that's like my specialty

00:31:29.619 --> 00:31:34.420
so that was fantastic so join And then I have

00:31:34.420 --> 00:31:36.559
to say this, everyone, if you join something,

00:31:36.599 --> 00:31:38.720
you've got to be active too. It's not just like,

00:31:38.819 --> 00:31:40.539
okay, I'm joined by, okay, good, I don't have

00:31:40.539 --> 00:31:42.319
to worry about it for a year. You know what?

00:31:42.660 --> 00:31:47.180
The glory is in the community building. So I

00:31:47.180 --> 00:31:49.240
think that's why when we look at suppliers, you

00:31:49.240 --> 00:31:51.940
want to have your brand strategist, your chief

00:31:51.940 --> 00:31:54.200
marketing officer, whoever you want, you want

00:31:54.200 --> 00:31:56.240
them to attend these regionals. You want them

00:31:56.240 --> 00:31:58.480
to be the ear. What are distributors talking

00:31:58.480 --> 00:32:00.809
about? What do they need? That's where they can

00:32:00.809 --> 00:32:04.130
bring back that information and grow the supplier.

00:32:04.569 --> 00:32:07.430
So those are some of my thoughts, Lisa, on regionals,

00:32:07.509 --> 00:32:11.230
and they're fun too. And it's also a great place

00:32:11.230 --> 00:32:15.210
to learn, right? I mean, when you're at those

00:32:15.210 --> 00:32:17.970
large shows, I mean, you're just treading water,

00:32:18.029 --> 00:32:19.950
right? You're trying to keep up, keep your booth,

00:32:19.990 --> 00:32:22.329
got your people, keep your energy up, meet as

00:32:22.329 --> 00:32:25.450
many people as you can. A regional, it's an opportunity

00:32:25.450 --> 00:32:29.059
to actually have real conversations. outside

00:32:29.059 --> 00:32:32.160
of just selling, you're able to understand trends,

00:32:32.319 --> 00:32:33.920
you're able to pick up. But you know, if you're

00:32:33.920 --> 00:32:36.220
friends with different suppliers, you have chat

00:32:36.220 --> 00:32:39.059
groups, there's more about the industry and it

00:32:39.059 --> 00:32:42.400
is changing every day. So whether you're brand

00:32:42.400 --> 00:32:44.839
new or you've been in the industry for a while,

00:32:45.299 --> 00:32:47.539
you're always going to learn because things are

00:32:47.539 --> 00:32:50.609
always changing. And you find out there first,

00:32:50.630 --> 00:32:52.849
right? You want to be on the leading edge of

00:32:52.849 --> 00:32:55.730
it in helping to drive the agenda, rather than

00:32:55.730 --> 00:32:58.369
be in the backseat and being pulled along. And

00:32:58.369 --> 00:33:00.710
the regional associations and stuff, I think,

00:33:01.009 --> 00:33:06.190
are the best way to do it. Awesome. Awesome feedback.

00:33:06.569 --> 00:33:09.670
Thank you both. Yeah, Adrienne? I forgot to mention

00:33:09.670 --> 00:33:13.269
a couple of things. The distributor end user

00:33:13.269 --> 00:33:16.289
shows. For suppliers could be great another reason

00:33:16.289 --> 00:33:19.150
why you really want to have a relationship with

00:33:19.150 --> 00:33:21.789
as a supplier with your distributors because

00:33:21.789 --> 00:33:25.430
those are doing end user shows that is like that's

00:33:25.430 --> 00:33:29.230
like one step really above like the region because

00:33:29.230 --> 00:33:32.289
now you're able to meet with with your clients.

00:33:32.569 --> 00:33:35.529
distributors, end user. I mean, that is fantastic.

00:33:36.509 --> 00:33:38.390
I think that you really, if you're a supplier

00:33:38.390 --> 00:33:41.009
and that would interest you, you should let your

00:33:41.009 --> 00:33:43.109
larger companies that are doing it say, hey,

00:33:43.210 --> 00:33:46.150
I saw you have an end user show. I would be interested.

00:33:46.470 --> 00:33:49.750
Don't wait for them to invite you. Be proactive

00:33:49.750 --> 00:33:52.769
because end user shows work. That's where orders

00:33:52.769 --> 00:33:56.650
are written up actually. Okay, Adrienne, thank

00:33:56.650 --> 00:34:01.329
you so much for that. All that good stuff about

00:34:01.329 --> 00:34:04.829
regionals for smaller suppliers, smaller boutique

00:34:04.829 --> 00:34:07.970
suppliers, or larger retail brands who have a

00:34:07.970 --> 00:34:11.230
small team, that's the way to build your brand

00:34:11.230 --> 00:34:15.730
regionally in an affordable, effective way quickly.

00:34:16.269 --> 00:34:20.510
So don't dismiss your regional over a national

00:34:20.510 --> 00:34:23.769
organization participation. And when you have

00:34:23.769 --> 00:34:27.050
a small team, you do have to be realistic about

00:34:27.050 --> 00:34:30.510
what you can actually manage. So, you know, we

00:34:30.510 --> 00:34:33.909
really want to plant the seed of a regional join

00:34:33.909 --> 00:34:38.130
as a great way for so many relationships to develop.

00:34:38.650 --> 00:34:42.070
And we mentioned education a couple times. We

00:34:42.070 --> 00:34:44.750
didn't really touch on that with the big nationals,

00:34:44.750 --> 00:34:48.449
but all the national shows and the regionals

00:34:48.449 --> 00:34:52.760
offer education. It's um usually a day in advance

00:34:52.760 --> 00:34:56.400
for the nationals so you as a small smaller supplier

00:34:56.400 --> 00:35:00.119
or brand or team if you can get there for that

00:35:00.119 --> 00:35:02.980
education that can be life -changing because

00:35:02.980 --> 00:35:05.619
you don't know who you're sitting next to you

00:35:05.619 --> 00:35:08.679
can build relationships it's the seekers the

00:35:08.679 --> 00:35:11.400
learners the rainmakers who are attending these

00:35:11.400 --> 00:35:14.420
educational segments the people who are passionate

00:35:14.420 --> 00:35:17.280
about the industry who want to succeed they've

00:35:17.280 --> 00:35:20.690
dedicated their time and their energy to show

00:35:20.690 --> 00:35:24.309
up and be present and be experts in the industry

00:35:24.309 --> 00:35:27.909
that we all love. So take a look at the education,

00:35:28.269 --> 00:35:31.349
attend as much of it as you can when you can,

00:35:31.590 --> 00:35:33.670
because you never know when that gold nugget

00:35:33.670 --> 00:35:36.170
is going to be right in front of you and you

00:35:36.170 --> 00:35:39.210
grow your professional knowledge. There is a

00:35:39.210 --> 00:35:42.929
certification program through PPAI. Maybe we'll

00:35:42.929 --> 00:35:46.289
even have a segment on education at another point.

00:35:46.989 --> 00:35:50.199
So for regionals, We don't need to spend tons

00:35:50.199 --> 00:35:53.860
and tons of time on those. However, you can find

00:35:53.860 --> 00:35:57.300
out who your regionals are through PPAI. Get

00:35:57.300 --> 00:36:01.280
on the mailing list. Join. They're usually very

00:36:01.280 --> 00:36:05.599
affordable to join and participate. Show up.

00:36:05.719 --> 00:36:08.940
Get known. The biggest way to build your brand

00:36:08.940 --> 00:36:12.940
in promo is to build trust and be seen. You have

00:36:12.940 --> 00:36:15.960
to remember that you are the livelihood of your

00:36:15.960 --> 00:36:18.869
distributors. So they need to know and trust

00:36:18.869 --> 00:36:22.730
your brand to give you their orders. So we still

00:36:22.730 --> 00:36:25.409
have lots of other types of shows to talk about.

00:36:26.250 --> 00:36:29.869
Let's go to end users and user shows now. So

00:36:29.869 --> 00:36:32.449
those can be held by regionals. They can also

00:36:32.449 --> 00:36:35.849
be held by individual distributor companies and

00:36:35.849 --> 00:36:40.110
national organizations. That's where to Adrian,

00:36:40.449 --> 00:36:43.530
to support Adrian's point, that's where actual

00:36:43.530 --> 00:36:46.579
sales can happen. You may not actually write

00:36:46.579 --> 00:36:49.780
the order, but you might be giving a quote, committing

00:36:49.780 --> 00:36:53.139
to a sample. What I'd like to share about end

00:36:53.139 --> 00:36:57.500
user shows is your pricing always has to be the

00:36:57.500 --> 00:37:00.619
published sell price. You can't talk about net

00:37:00.619 --> 00:37:04.340
prices at a distributor show. You want to have

00:37:04.340 --> 00:37:08.940
samples ready. And oftentimes, a distributor

00:37:08.940 --> 00:37:13.219
will ask you for many, many spec samples in advance

00:37:13.219 --> 00:37:17.090
of the show. So that is an expense and a commitment

00:37:17.090 --> 00:37:20.650
that I want everyone to be aware of that you

00:37:20.650 --> 00:37:23.170
may need to think about being able to execute

00:37:23.170 --> 00:37:26.690
when you sign up for an end user show. Adrienne,

00:37:26.690 --> 00:37:30.849
did you have a comment? No, you're doing fantastic.

00:37:30.949 --> 00:37:34.789
I'm enjoying listening to you. Lisa, that's a

00:37:34.789 --> 00:37:38.250
good point on the samples because even with the

00:37:38.250 --> 00:37:42.809
national distributor shows, a lot of them request

00:37:42.809 --> 00:37:48.590
for a way to set yourself apart is to offer to

00:37:48.590 --> 00:37:53.650
have three, four, 500 or more samples that go

00:37:53.650 --> 00:37:57.090
to each of their reps. So that's a good point

00:37:57.090 --> 00:38:00.230
that I don't think we talked about for sort of

00:38:00.230 --> 00:38:03.309
that second, not the national, but even those

00:38:03.309 --> 00:38:06.050
distributor shows in addition to the end user

00:38:06.050 --> 00:38:10.829
show. Great point. When the entry point expense

00:38:10.829 --> 00:38:14.489
might be smaller, like maybe it's $400 or $500

00:38:14.489 --> 00:38:18.269
to exhibit at an end user show, you still have

00:38:18.269 --> 00:38:21.889
to think about your bigger expense of the samples,

00:38:21.969 --> 00:38:24.429
because that's really where your samples become

00:38:24.429 --> 00:38:28.230
so effective, is when you have a sample in the

00:38:28.230 --> 00:38:30.989
booth, maybe for each attendee, you definitely

00:38:30.989 --> 00:38:34.610
need samples for each sales rep that's associated

00:38:34.610 --> 00:38:37.849
with that. end user show and then the further

00:38:37.849 --> 00:38:41.670
expense of supplying spec samples if that's in

00:38:41.670 --> 00:38:44.889
most and end user client shows the reps like

00:38:44.889 --> 00:38:48.710
to have spec samples to show their clients that

00:38:48.710 --> 00:38:52.150
are attending. It's a way they can get a client

00:38:52.150 --> 00:38:54.570
to come to the show because they're actually

00:38:54.570 --> 00:38:57.610
going to get samples with their logo on it. So

00:38:57.610 --> 00:39:00.030
there's layers there. Adrienne, you have your

00:39:00.030 --> 00:39:02.780
hand up. I do. I do. I just thought I just realized

00:39:02.780 --> 00:39:04.539
something. One of the things that you want to

00:39:04.539 --> 00:39:07.900
do as a supplier is remember that you want to

00:39:07.900 --> 00:39:10.559
really ask the distributor or the regional how

00:39:10.559 --> 00:39:12.619
you want to present yourself. There are a lot

00:39:12.619 --> 00:39:15.659
of end users where they are your partner. So

00:39:15.659 --> 00:39:18.500
you're not going to wear your supplier badge.

00:39:18.579 --> 00:39:20.579
You're not going to have your business cards.

00:39:20.619 --> 00:39:22.840
You're going to be very careful. You are now

00:39:22.840 --> 00:39:26.059
just being a partner to the distributor. So when

00:39:26.059 --> 00:39:29.900
people ask, you are just Billy. With Burke, well,

00:39:29.900 --> 00:39:31.659
Billy, with whatever company that is, you are

00:39:31.659 --> 00:39:35.300
not with the supplier. So just a reminder, uh,

00:39:35.300 --> 00:39:37.780
that you're going to have a totally different

00:39:37.780 --> 00:39:39.840
mindset and you have to be respectful and you

00:39:39.840 --> 00:39:41.900
have to keep it in your head. Cause if you turn

00:39:41.900 --> 00:39:44.260
around and, and a distributor sees that you hand

00:39:44.260 --> 00:39:47.079
in a business card, that could be a problem.

00:39:47.800 --> 00:39:50.659
So, you know, that's, you know, we're always

00:39:50.659 --> 00:39:53.199
happy to, to share more. That's why you just

00:39:53.199 --> 00:39:55.380
can't jump into these things unless you really

00:39:55.380 --> 00:39:58.570
have someone that understands the industry. OK,

00:39:58.590 --> 00:40:00.429
just wanted to say that. Thanks. Great point,

00:40:00.710 --> 00:40:04.449
Adrienne. And clients will ask you for your information

00:40:04.449 --> 00:40:07.030
because they might want to try to buy direct.

00:40:07.510 --> 00:40:11.989
But in the promo space, we don't do that. That's

00:40:11.989 --> 00:40:15.070
frowned upon in the establishment. So make sure

00:40:15.070 --> 00:40:18.010
that you're taking notes during this segment.

00:40:19.070 --> 00:40:21.690
And end user shows are different than when you're

00:40:21.690 --> 00:40:24.710
presenting to distributors. So I think we'll

00:40:24.710 --> 00:40:27.420
wrap up. you know, these big national shows,

00:40:27.480 --> 00:40:31.679
the regional shows, and move on to things like

00:40:31.679 --> 00:40:36.840
EMEs, connects, facilitates, and even virtual

00:40:36.840 --> 00:40:39.760
shows, which we haven't even really touched on

00:40:39.760 --> 00:40:44.800
yet. And folks like Soapbox who have shows that

00:40:44.800 --> 00:40:47.940
happen all the time that your distributor teams

00:40:47.940 --> 00:40:51.940
can sign up for. So in addition to national and

00:40:51.940 --> 00:40:56.289
regionals, there are groups like Facilitate or

00:40:56.289 --> 00:41:00.650
Connects is related to ASI. There's Facilitates,

00:41:00.849 --> 00:41:03.670
which is a private company that hosts events,

00:41:03.769 --> 00:41:08.590
and then EMEs. Now these are events where distributors

00:41:08.590 --> 00:41:11.670
and suppliers sign up for a three or four day

00:41:11.670 --> 00:41:16.630
event at a resort. And it's very specific invitation

00:41:16.630 --> 00:41:19.489
to the distributors and their representatives.

00:41:19.590 --> 00:41:23.110
It's usually free for them to attend. And for

00:41:23.110 --> 00:41:26.630
the suppliers, it's usually a four to $6 ,000

00:41:26.630 --> 00:41:30.489
entry point amount to be at those shows. The

00:41:30.489 --> 00:41:34.150
nationals also host shows like this. So this

00:41:34.150 --> 00:41:37.869
can be a bigger expense layered into your already

00:41:37.869 --> 00:41:42.730
heavy show rotation. So it really bears a pro

00:41:42.730 --> 00:41:46.230
and con and SWOT analysis of whether you want

00:41:46.230 --> 00:41:51.269
to attend and participate in these very focused

00:41:51.269 --> 00:41:54.869
shows where it's invitation only. And most of

00:41:54.869 --> 00:41:57.010
the time you're getting rainmakers there. These

00:41:57.010 --> 00:41:59.989
are folks who do over a million in sales usually.

00:42:00.519 --> 00:42:03.440
And there's a new player on the scene in that

00:42:03.440 --> 00:42:06.739
space called Promocations, which I'm dying to

00:42:06.739 --> 00:42:09.539
go on one of those. That's where it's a cruise

00:42:09.539 --> 00:42:14.300
and you bring your supplier stuff on a cruise

00:42:14.300 --> 00:42:18.159
with distributors who have signed up for that

00:42:18.159 --> 00:42:21.840
cruise specifically to network with select suppliers.

00:42:22.340 --> 00:42:26.340
So wow, the amount of opportunities can be overwhelming.

00:42:26.670 --> 00:42:29.989
So thoughts on those types of shows, Adrienne

00:42:29.989 --> 00:42:32.130
and Kim, I don't even know if you have experience

00:42:32.130 --> 00:42:37.369
with those. So Kim, have you been exposed to

00:42:37.369 --> 00:42:41.650
those through Gemline? So I'm familiar with what

00:42:41.650 --> 00:42:45.409
they are, but myself have not attended because

00:42:45.409 --> 00:42:49.269
we work through the supplier. So depending on

00:42:49.269 --> 00:42:52.570
your promo strategy, if you are sort of teamed

00:42:52.570 --> 00:42:57.000
up with a larger supplier, As you get more granular,

00:42:57.519 --> 00:43:00.500
you don't get those opportunities as the brand

00:43:00.500 --> 00:43:03.619
to be there. But I have, you know, I'm in the

00:43:03.619 --> 00:43:07.639
booth with Gemline at PPAI. I have presented

00:43:07.639 --> 00:43:11.380
at the large distributor like Halo in Staples.

00:43:11.659 --> 00:43:16.570
I've done smaller regional with, you know. with

00:43:16.570 --> 00:43:18.730
distributors and stuff like that. But then when

00:43:18.730 --> 00:43:22.750
we get way down into some of those, we don't

00:43:22.750 --> 00:43:25.190
participate as the brand. We do that through

00:43:25.190 --> 00:43:27.809
Gemline. So Gemline's team goes. So Gemline's

00:43:27.809 --> 00:43:31.050
a top 40 supplier for those listening. So top

00:43:31.050 --> 00:43:35.389
40 suppliers almost always have a presence at

00:43:35.389 --> 00:43:38.269
those types of shows because they have vast sales

00:43:38.269 --> 00:43:41.030
teams. They have multi -line rep groups. They

00:43:41.030 --> 00:43:45.409
have enough personnel to cover those shows. So

00:43:45.409 --> 00:43:47.929
for smaller folks, you might get the phone call

00:43:47.929 --> 00:43:50.690
being pitched on a facilitate, but can you really

00:43:50.690 --> 00:43:53.710
handle it? Can you really show up and attend?

00:43:54.449 --> 00:43:57.110
Adrienne, what are your thoughts on those shows?

00:43:57.989 --> 00:44:00.630
So I have attended plenty of those shows. And

00:44:00.630 --> 00:44:03.730
I have to say, first of all, I think that there's

00:44:03.730 --> 00:44:05.550
many people that could write a book that would

00:44:05.550 --> 00:44:09.679
start, the title would be I lost my job at blah,

00:44:09.900 --> 00:44:13.920
blah, blah due to my drinking, due to my having

00:44:13.920 --> 00:44:16.059
sex with someone. Like, I'm just gonna be honest

00:44:16.059 --> 00:44:20.719
with you. Yes, that has happened. And I'm bringing

00:44:20.719 --> 00:44:24.000
this up because it is something that suppliers

00:44:24.000 --> 00:44:28.139
need to consider when you are bringing your staff

00:44:28.139 --> 00:44:30.699
to any of these events, because first of all,

00:44:30.719 --> 00:44:32.989
they're not easy. So the distributor, just so

00:44:32.989 --> 00:44:34.670
you understand, the distributor has to attend,

00:44:34.829 --> 00:44:37.190
otherwise they forfeit going for free and now

00:44:37.190 --> 00:44:39.030
all of a sudden they're gonna be charged all

00:44:39.030 --> 00:44:41.769
of it. On the other hand, they love to party.

00:44:42.309 --> 00:44:45.789
So if you are bringing some of your supplier

00:44:45.789 --> 00:44:48.550
reps and those that are, I'm gonna use a word,

00:44:48.730 --> 00:44:50.409
I don't even, maybe it doesn't matter the age,

00:44:50.690 --> 00:44:53.349
those that like to party, you could really actually

00:44:53.349 --> 00:44:56.130
have an issue. I mean, there really is a... could

00:44:56.130 --> 00:44:57.849
be a book out there because there's plenty of

00:44:57.849 --> 00:45:00.050
people that go to these attends and it's like

00:45:00.050 --> 00:45:02.429
a free for all because it almost feels like a

00:45:02.429 --> 00:45:04.550
free for all for the distributor feels like it's

00:45:04.550 --> 00:45:07.670
all inclusification because everything's paid

00:45:07.670 --> 00:45:10.789
for and for the suppliers are like what's going

00:45:10.789 --> 00:45:13.190
on you know and and the distributors will come

00:45:13.190 --> 00:45:16.010
in they're going to be exhausted i mean it's

00:45:16.010 --> 00:45:19.030
probably after the second meeting okay hired

00:45:19.030 --> 00:45:22.710
right so You have to get so you have to be prepared

00:45:22.710 --> 00:45:24.630
so some of the things I think and even for the

00:45:24.630 --> 00:45:27.610
other shows Is have a budget have a good strong

00:45:27.610 --> 00:45:30.289
mailing get them excited to attend Have them

00:45:30.289 --> 00:45:32.469
talking about what their needs are have them

00:45:32.469 --> 00:45:34.429
thinking What are my needs are before I even

00:45:34.429 --> 00:45:37.670
sit in the suite for the time, right? like I

00:45:37.670 --> 00:45:38.989
think that there's plenty of things that you

00:45:38.989 --> 00:45:41.750
could do beforehand so that that meeting is really

00:45:41.750 --> 00:45:44.469
a Strong meeting and you walk away with a sense

00:45:44.469 --> 00:45:47.719
of like this is what the distributor needs This

00:45:47.719 --> 00:45:49.280
is where I'm going to go because at the end of

00:45:49.280 --> 00:45:51.780
the day have your list of questions scripted

00:45:51.780 --> 00:45:53.719
out like we script out things you script out

00:45:53.719 --> 00:45:55.300
What are you going to ask the distributor? What

00:45:55.300 --> 00:45:57.320
do you know about the distributor? Oh, you were

00:45:57.320 --> 00:45:59.920
just in you just got 20 20 25 You know greatest

00:45:59.920 --> 00:46:02.639
place to work like know what you are looking

00:46:02.639 --> 00:46:05.139
at develop that relationship Because that's going

00:46:05.139 --> 00:46:07.119
to be the most important thing and the stay away

00:46:07.119 --> 00:46:10.559
from the liquor. Okay, great So I love that insight

00:46:10.559 --> 00:46:15.019
Do your own research on your attendees into your

00:46:15.019 --> 00:46:18.400
booths? Super important too, this is where spec

00:46:18.400 --> 00:46:21.860
samples come into play again. and also virtual

00:46:21.860 --> 00:46:25.699
samples. So you will get a list of your attendees

00:46:25.699 --> 00:46:29.719
clients before that show. So there is a lot of

00:46:29.719 --> 00:46:32.920
pre -show work. So keep that in mind as well.

00:46:33.280 --> 00:46:36.559
And also to Adrian's point, they're really focused

00:46:36.559 --> 00:46:39.500
around fun. So you might be doing Olympics. You

00:46:39.500 --> 00:46:42.480
might be doing karaoke. You might be playing

00:46:42.480 --> 00:46:45.019
in a bocce tournament. You know, they try to

00:46:45.019 --> 00:46:49.019
add the fun element to make it enjoyable and

00:46:49.019 --> 00:46:51.900
yeah sit down with your team and say guys there

00:46:51.900 --> 00:46:54.380
is a lot of partying going on at these events

00:46:54.380 --> 00:46:58.719
that's a pro and a con be aware you know have

00:46:58.719 --> 00:47:01.500
fun have a good time forge your relationships

00:47:01.500 --> 00:47:05.739
but be responsible do the right thing and it'll

00:47:05.739 --> 00:47:09.099
be a win -win for everybody i think what i i

00:47:09.099 --> 00:47:12.579
feel about those shows is it is an expense it's

00:47:12.579 --> 00:47:15.929
almost like a We talk about building the cake

00:47:15.929 --> 00:47:19.429
a lot. It's a frosting element. You know, like

00:47:19.429 --> 00:47:21.570
maybe you've established your brand for three

00:47:21.570 --> 00:47:25.030
or four years and then you can invest in an event

00:47:25.030 --> 00:47:27.530
like that where you're ready to take your brand

00:47:27.530 --> 00:47:31.250
to the next level. But it is a fun, interesting,

00:47:31.369 --> 00:47:34.590
unique way to get in front of folks. Just don't

00:47:34.590 --> 00:47:38.110
be blinded by the sales tactics of the very capable

00:47:38.110 --> 00:47:40.449
people who are trying to sell you these shows.

00:47:40.449 --> 00:47:43.889
And that's no diss on those folks or these shows.

00:47:44.119 --> 00:47:47.699
It's like any industry, be smart about your plan

00:47:47.699 --> 00:47:52.059
and work your plan. So we'll go over now to some

00:47:52.059 --> 00:47:56.719
virtual shows. So that's also layered here. Virtual

00:47:56.719 --> 00:47:59.840
shows can take place through regionals, they

00:47:59.840 --> 00:48:02.679
can take place through suppliers themselves,

00:48:03.119 --> 00:48:07.039
often host virtual shows. It can be done through

00:48:07.039 --> 00:48:10.699
Soapbox is almost a, I think it's a monthly virtual

00:48:10.699 --> 00:48:14.260
show that distributors can attend. Promo Corner

00:48:14.260 --> 00:48:19.519
does quarterly shows. So we can wrap up now.

00:48:19.699 --> 00:48:22.960
There's also virtual shows in the industry. So

00:48:22.960 --> 00:48:25.940
we're going to sort of wrap this up in a little

00:48:25.940 --> 00:48:30.940
bit of a bow and say, that's an overview. We

00:48:30.940 --> 00:48:34.099
gave you a lot of information today. We're super

00:48:34.099 --> 00:48:37.079
excited about diving in deeper with any brand

00:48:37.079 --> 00:48:39.500
that wants to pursue this conversation further.

00:48:39.869 --> 00:48:42.510
Thank you for attending, and I'll give Kim and

00:48:42.510 --> 00:48:45.349
Adrienne the chance to give some closing comments,

00:48:45.349 --> 00:48:49.010
and then we'll see you next time. Kim? Yeah,

00:48:49.090 --> 00:48:52.849
sure. I'll jump in. So I love this. This is a

00:48:52.849 --> 00:48:55.110
topic that I think is so timely because we're

00:48:55.110 --> 00:48:58.150
all thinking about PPAAI, the big show that's

00:48:58.150 --> 00:49:00.510
happening in a couple months, but really for

00:49:00.510 --> 00:49:03.130
brands that are used, you know, retail brands.

00:49:03.440 --> 00:49:06.480
Brands that are used to going to your traditional

00:49:06.480 --> 00:49:11.539
Atlanta market, Vegas, all of those. I do think

00:49:11.539 --> 00:49:14.260
you easily get lured in with, oh, my God, it's

00:49:14.260 --> 00:49:18.599
so cheap. Let's just go. And the expense is well

00:49:18.599 --> 00:49:21.119
beyond that twenty five hundred dollar boost.

00:49:21.659 --> 00:49:24.880
The prep is very different than when you're walking

00:49:24.880 --> 00:49:30.119
into an Atlanta market or a showroom. And the

00:49:30.119 --> 00:49:33.460
follow up, they'll both. opportunities have a

00:49:33.460 --> 00:49:36.219
lot of follow up. I think it's very different.

00:49:36.699 --> 00:49:40.340
You're not selling just your product. You're

00:49:40.340 --> 00:49:43.719
really selling your brand, your story, and you

00:49:43.719 --> 00:49:46.820
want it to last and make a lasting impression.

00:49:47.599 --> 00:49:50.320
So for those who are like, God, it was so easy

00:49:50.320 --> 00:49:53.139
and so cheap compared to the $20 ,000 I spent

00:49:53.139 --> 00:49:57.360
here. It's so much beyond that. And I think if

00:49:57.360 --> 00:50:00.429
you don't go into it that way, you might as well

00:50:00.429 --> 00:50:04.070
just, you know, go gamble that $2 ,500 at the

00:50:04.070 --> 00:50:07.429
closest casino rather than spending on the booth

00:50:07.429 --> 00:50:09.690
because you're not going to get what you want

00:50:09.690 --> 00:50:13.789
out of the show. Great insight, Kim. Thanks,

00:50:13.869 --> 00:50:17.010
Adrienne. So Lisa and Kim, if I want to get,

00:50:17.070 --> 00:50:18.550
you know, I don't know about you guys, but when

00:50:18.550 --> 00:50:21.530
I, if I need dental work, I obviously go to the

00:50:21.530 --> 00:50:26.010
local painter, don't you guys? Like, seriously,

00:50:26.070 --> 00:50:29.420
I'm just going to plug. all of us as consultants,

00:50:29.659 --> 00:50:33.480
because at the end of the day, this is where

00:50:33.480 --> 00:50:36.159
having the knowledge and the wisdom from the

00:50:36.159 --> 00:50:40.599
three of us will save you money. And I don't

00:50:40.599 --> 00:50:42.440
even understand how you come into the industry

00:50:42.440 --> 00:50:44.579
without having someone that's gonna be able to

00:50:44.579 --> 00:50:48.139
guide you. You cannot ask ChatGPT to help you

00:50:48.139 --> 00:50:51.300
on this because it doesn't have the insight,

00:50:51.300 --> 00:50:54.599
knowledge that we have. So if you are really

00:50:54.599 --> 00:50:56.380
thinking of coming into the industry, this is

00:50:56.380 --> 00:50:59.440
a taste of what it will be like working with

00:50:59.440 --> 00:51:03.380
us, because you have to really have all of this

00:51:03.380 --> 00:51:05.699
in front of you to understand. Otherwise, yeah,

00:51:05.699 --> 00:51:07.099
you might as well spend your money. It's kind

00:51:07.099 --> 00:51:09.599
of like a kid when I think about it. Someone's

00:51:09.599 --> 00:51:11.159
saying, I'm going to place Facebook ads. And

00:51:11.159 --> 00:51:13.480
I'm always like, if you want to do Facebook ads,

00:51:14.420 --> 00:51:16.460
why not just take the money and put it down the

00:51:16.460 --> 00:51:17.920
toilet? Because you're going to flush it. If

00:51:17.920 --> 00:51:19.960
you don't know what you're doing, you're spending

00:51:19.960 --> 00:51:22.309
it wrong. It's the same thing. You got that's

00:51:22.309 --> 00:51:25.869
why the wisdom and the education and the experience

00:51:25.869 --> 00:51:29.969
We we I just made that up, but I love that wisdom

00:51:29.969 --> 00:51:33.869
education experience nice We you need you need

00:51:33.869 --> 00:51:36.469
we otherwise what's gonna happen? Yeah, i'll

00:51:36.469 --> 00:51:37.869
go with that. That's good That'll be the show

00:51:37.869 --> 00:51:40.769
notes actually just want to say lisa is an amazing

00:51:40.769 --> 00:51:43.570
host Everything that everything that lisa was

00:51:43.570 --> 00:51:47.210
saying will be in the show notes. Uh lisa we

00:51:47.210 --> 00:51:49.929
can even maybe um have off of the website, your

00:51:49.929 --> 00:51:53.289
website, like something that will have like that,

00:51:53.349 --> 00:51:54.730
what you're talking about. I almost could see

00:51:54.730 --> 00:51:58.650
like a checklist. So you have adding to it. So

00:51:58.650 --> 00:52:01.489
thank you. This was fantastic. I think this one

00:52:01.489 --> 00:52:04.730
will be a two -parter and I can't wait to re

00:52:04.730 --> 00:52:08.489
-listen to it. Excellent. So it's the promo playbook.

00:52:08.610 --> 00:52:11.190
You can find us on LinkedIn. We're so grateful

00:52:11.190 --> 00:52:13.929
to have you as a listener today. We're dedicated

00:52:13.929 --> 00:52:17.039
to helping you succeed. So tune in for the next

00:52:17.039 --> 00:52:22.260
episode and have a great week. Thanks for tuning

00:52:22.260 --> 00:52:25.480
into the promo playbook. If you found value in

00:52:25.480 --> 00:52:28.300
today's episode, be sure to subscribe and leave

00:52:28.300 --> 00:52:31.539
us a review. Got a topic you'd love us to cover?

00:52:31.940 --> 00:52:33.860
Connect with us on LinkedIn. We want to hear

00:52:33.860 --> 00:52:38.679
from you. Until next time, stay smart, stay strategic,

00:52:38.900 --> 00:52:40.960
and keep growing your supplier success.
