WEBVTT

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Thanks for tuning in. Hamtalk Live will be on

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the air shortly. Please stand by. Thanks for

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tuning in. Hamtalk Live will be on the air shortly.

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Please stand by. This episode of HamTalk Live

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is brought to you by Tower Electronics. For connectors,

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cables, and more, call 920 -435 -2973 or visit

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pl -259 .com. And by ICOM, heard it, worked it,

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logged it. Visit www .icomamerica .com slash

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amateur for more information about ICOM radios.

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Welcome to Amtoc Live, call in, let's talk, Neil's

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your go - Good evening, everyone. It's time for

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HamTalk Live. It's episode number 236. Talking

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about remote license testing. Recorded live on

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Thursday, November 12th, 2020. I'm your host,

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Neil Rapp, WB9VPG. Thanks for tuning in to this

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episode of HamTalk Live tonight. We're joined

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by Marcel Steiber, AI6MS. And we'll take your

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calls live in a few minutes. Last week, here

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on the show, Jay Adrick, K8CJY, and Lee Height,

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K8CLI, we're here to talk about the new Drake

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exhibit at the National Voice of America Museum

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of Broadcasting. So if you missed that show,

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you can listen anytime. at HamTalkLive .com or

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on your favorite podcast app or YouTube. Or you

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can always catch the rebroadcast of HamTalk Live

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over on WTWW 5085 A .M. Saturday afternoons at

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about 3 .30 p .m. Eastern Time. That's every

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Saturday afternoon. Well, we had some technical

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difficulties a couple of weeks ago. Windows Update

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decided to run for three hours and I only gave

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it two. So the phones were not working correctly

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when Rob Sherwood was here. So he's actually

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agreed to come back. So we're going to have him

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back on next week. and we'll do our questions

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and answers with him but in the meantime he's

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had a chance to check out the IC 705. So we're

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going to talk about his results from testing

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the IC 705 as well. but we'll do that next week

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so be ready to call in next week and ask those

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questions I know the phone lines were jammed

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up and I couldn't get it to answer so we'll take

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care of that next week and I'll start the computer

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up a day early or something well anyway get your

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questions ready to go tonight for Marcel and

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We'll talk about testing tonight if you're listening

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to us live on Thursday night. Give us a call

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and I'll give you the phone number here so you

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can have it ready. It's 859 -982 -7373. Again

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the number 859 -982 -7373. We'll give that out

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a few more times. Before time to call in, we're

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going to talk a little bit first and then in

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the final segment we'll open up the phone line.

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So we'll give you a chance to do that. You can

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also tweet your questions whenever you want.

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It's at HamTalk Live over on Twitter and I'll

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be checking that throughout the evening as well.

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So we'll get those questions in and if you're

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logged in on Spreaker you can type a comment

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there. well. So I'll be back with Marcel right

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after this word from Tower Electronics right

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here on HamTalk Live. I'm sorry to bother you

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but I'm having an antenna party and I ran out

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of PL 259s. Oh come in. Thank you. Would silver

00:05:05.339 --> 00:05:09.360
-plated PL 259s from Tower Electronics be too

00:05:09.360 --> 00:05:11.959
good for your guests? Those will be fine. Thank

00:05:11.959 --> 00:05:16.050
you. You saved my life the other night. Oh, the

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PL -259s from Tower Electronics? Yes, they were

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very successful at the antenna party. My antenna

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works like a charm. Then how can you ever thank

00:05:25.790 --> 00:05:28.569
me? I'll try to think of something. Don't be

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caught without PL -259s. Visit Tower Electronics

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at a ham fest near you. Or visit them online

00:05:34.509 --> 00:05:40.680
anytime at PL -259 .com. or call 920 -435 -2973.

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They have adapters, cables, antennas, soldering

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supplies, and meters too. HamTalk Live. The longer

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you listen, the later it gets. Welcome back to

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HamTalk Live. Thanks to Scott and Jill at Tower

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Electronics for sponsoring the show tonight.

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They help bring HamTalk Live your way each and

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every week. It's great to see them last weekend

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over at Bedford, Indiana. And now they're down

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in Florida. They're gonna be at Fort Walton Beach,

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Florida this weekend, November 13th and 14th.

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Then they'll be in Montgomery, Alabama, November

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20th and 21st, Ocala, Florida, December 4th and

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5th. Plant City, Florida December 11th and 12th

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Jack Moyers tailgate in Orlando January 16th

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Arcadia, Florida January 23rd in Dalton, Georgia

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February 27th and of course, that's all kovat

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permitting but you can find them anytime online

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at PL -259 .com My guest tonight is Marcel Steber

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AI6MS He's been an amateur radio operator since

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2008 while attending the California Polytechnic

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State University in San Luis Obispo and he was

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the president of the Cal Poly Amateur Radio Club

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W6BHZ and is currently the industry advisor to

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the club He graduated with a master's degree

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in electrical engineering, concentrating on RF

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and communications, and writing his thesis on

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radio direction finding network receiver design

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for low cost public service applications. Marcel

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currently serves as the chair of the Cal Poly

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Electrical Engineering Industry Advisory Board.

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He is an assistant emergency coordinator in the

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city of Cupertino, serving as the trustee and

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technical lead for the Cupertino ARIES UHF repeater.

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W6 TDM and as the project lead for the Cupertino

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Ares Arcnet project, which is building up a high

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speed wireless intranet for the emergency responders

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in Cupertino. Marcel regularly volunteers at

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local repeater work days as an RF technician

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and tower climber and enjoys providing communications

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for local bike rides and triathlons. He also

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volunteers as a technical advisor to several

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event management companies. and local repeater

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groups. He's an ARRL life member and has helped

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license over 1 ,400 hams, we'll say, 1 ,384 is

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what we have here, since 2009. Most recently

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working to develop processes and train teams

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using fully remote examination methods. And for

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more information, check out AI6 Mike Sierra on

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QRZ. So Marcel, welcome to the show. Thanks so

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much for having me, Neil. Really glad to be here

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today. And we were talking before the show, as

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I normally do, and we didn't get a chance. I

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actually think that we've talked, or at least

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my students have talked to you, because W6BHZ

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is a very familiar call sign from School Club

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Roundup. Quite possible. We've we've actually

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worked each other That's very very possible.

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Yeah, the club just goes through its stages of

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activity and always enjoys getting on school

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club roundup It's always great to talk to other

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students from around the the nation and sometimes

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the world even which is great. So yeah or tying

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together some of the the teacher stuff and Ham

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radio tonight because we're talking about Testing

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and and some of these things that we're talking

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about tonight are are things that I am going

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through constantly with trying to test Students

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and in getting ways to electronically test students

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with hybrid and and then now with the pandemic

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remote And and so these are some of the things

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that that I'm doing all the time, but now it's

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It's coming over into the amateur radio world.

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So there's been a lot of talk about this. There's

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been some going on up in Alaska and there's been

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some experimenting going on. The FCC commented

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that, yeah, it's fine. Go ahead and try it out.

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But the pandemic created a larger demand for

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this service and there was some resistance. But

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you were a part of a group that spearheaded the

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effort to make it more available So tell us a

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little bit about how this remote testing came

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into the the state that it is right now Yeah,

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thanks for the intro Neil. I think you you've

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covered a lot of the key points I kind of want

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to just start back at the beginning a little

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bit the FCC uses what is known as a VEC or volunteer

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exam coordinator since about 1984 it used to

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be that you had to go to the FCC to get your

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license Then in 1984, the FCC said, OK, we're

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going to allow these volunteer organizations

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to administer exams. And currently, there are

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14 active VECs. And then like you said, yeah,

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in 2014, the FCC actually amended part 97 and

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said you can explicitly do remote exams. So they

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changed some of the verbiage in the regulations

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to say, hey, it's fine if your VEs are not all,

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so if your volunteer examiners are not all co

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-located with the applicants that are taking

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the test. So that had been used for a number

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of years, so since 2014, notably the Anchorage

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Amateur Radio Club VEC up in Alaska. They obviously

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have a lot of challenges with internet and availability,

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just because it's a very spread out and widespread

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state. And AWRL did a number of sessions in Antarctica

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and in Hawaii that made the news. You can find

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some articles on those online using remote exam

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methods. So those all worked fine. And those

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we called proctored remote exams. So the candidate

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almost always had someone there. Usually they

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had like one local volunteer examiner and then

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the other volunteer examiners would be observing

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remotely. So the big change, like you said, now

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coming into 2020 with shelter in place, that

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having that local proctor was a problem for a

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lot. It has been a problem for some people for

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a while with just access or their nearest exam

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session was a 200 mile drive away. But with the

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pandemic, it really emphasized the need for this.

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So back in March, one or two dozen of us got

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together initially on Twitter. And then we formed

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a base camp, just an online collaboration tool

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to kind of brainstorm what's going to make the

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most sense here. How can we develop some tools

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quickly to help support the amateur radio community

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and continue giving exams? If you just look at

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the statistics, once the pandemic hit, the number

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of exam licenses that were granted minus the

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backlog of some of the mailed in sessions from

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just before the lockdown, it dropped very significantly.

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So it estimated somewhere in the 80, 90 % drop

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in number of exams. Some places were still able

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to hold in person, but most couldn't. So yeah,

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so we sat down and said, well, how can we do

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this? And the obvious solution would be using

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some form of video conferencing and then some

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form of computer -based testing. So computer

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-based testing is not new by any means. It's

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been around for quite a while. exam tools actually

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the software we're using now for most remote

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exams has been used by a lot of VE teams for

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many many years doing kind of hybrid in -person

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exams where students will take or applicants

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will take the exams on like laptop computers

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or tablet computers in an exam room still with

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the VEs and Anchorage of course they're using

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computer -based exams as well they have their

00:14:06.129 --> 00:14:09.029
you know one local proctor and then the VEs are

00:14:09.029 --> 00:14:12.610
remote in their exam software so Those have been

00:14:12.610 --> 00:14:16.549
around for a while and a lot of that applied

00:14:16.549 --> 00:14:18.450
very directly to what we're doing in the remote

00:14:18.450 --> 00:14:21.210
world. So back in March, March 26, I think, 2020

00:14:21.210 --> 00:14:24.309
was the very first time that we know of that

00:14:24.309 --> 00:14:27.309
a fully remote exam was administered for amateur

00:14:27.309 --> 00:14:30.889
radio, which is pretty exciting. So we had W5YI

00:14:30.889 --> 00:14:32.850
and a number of volunteer examiners hop on a

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Zoom call and use the existing exam tool software,

00:14:36.250 --> 00:14:38.230
which again was designed for in -person exams

00:14:38.230 --> 00:14:42.690
to administer an exam. And since then, since

00:14:42.690 --> 00:14:46.809
March, that group has really sat down and developed

00:14:46.809 --> 00:14:48.990
and figured out how to improve this. So exam

00:14:48.990 --> 00:14:52.470
tools is developed by Richard Bateman, KD7BBC.

00:14:53.110 --> 00:14:54.809
For those that don't know, he's the same guy

00:14:54.809 --> 00:14:57.809
that runs hamstudy .org and Signal Stuff, the

00:14:57.809 --> 00:15:00.850
one that makes the super elastic signal stick

00:15:00.850 --> 00:15:04.539
antennas for your HTs. He doesn't pay me, but

00:15:04.539 --> 00:15:06.220
I actually recommend them. I've got looking at

00:15:06.220 --> 00:15:08.559
a bunch of them here on my bench. And those actually

00:15:08.559 --> 00:15:10.460
the proceeds of that go and help support these

00:15:10.460 --> 00:15:12.899
efforts. So that's my little plug there for,

00:15:12.899 --> 00:15:15.539
you know, support HEM study and support exam

00:15:15.539 --> 00:15:18.480
tools by buying super elastic signal sticks from

00:15:18.480 --> 00:15:21.320
signal stuff. So that's my one plug that I'll

00:15:21.320 --> 00:15:24.980
give. We have since since March, we sat down

00:15:24.980 --> 00:15:26.519
and said, OK, well, how do we improve the software?

00:15:26.679 --> 00:15:28.240
Right. So, you know, with that software being

00:15:28.240 --> 00:15:30.600
designed for in person. initially was really,

00:15:30.600 --> 00:15:32.679
really cumbersome. You had to remote control

00:15:32.679 --> 00:15:35.240
the candidate's computer and enter passwords

00:15:35.240 --> 00:15:37.600
remotely, which wasn't good for anyone, for security

00:15:37.600 --> 00:15:39.740
or for anything. But we were able to find a way

00:15:39.740 --> 00:15:43.559
to at least unblock and start doing some examinations.

00:15:43.659 --> 00:15:46.059
And this was pretty important for people that

00:15:46.059 --> 00:15:48.659
had been studying for their extra exams that

00:15:48.659 --> 00:15:52.179
were due to the pool's license pool changed in

00:15:52.179 --> 00:15:54.559
July of this year, so the question pool. So a

00:15:54.559 --> 00:15:56.259
lot of people that were studying for extra really

00:15:56.259 --> 00:15:57.980
wanted to get that done. So that was one of the

00:15:57.980 --> 00:16:00.700
big focuses. Plus, just keeping the new flow

00:16:00.700 --> 00:16:02.519
of now all these people that are at home realized,

00:16:02.679 --> 00:16:04.460
hey, amateur radio is a great thing, and I should

00:16:04.460 --> 00:16:06.899
probably get licensed, especially in the pandemic.

00:16:08.220 --> 00:16:09.759
So we started working on what we called tier

00:16:09.759 --> 00:16:11.779
two, or kind of the version two of that software,

00:16:12.279 --> 00:16:15.399
which involved Richard spending hundreds and

00:16:15.399 --> 00:16:18.500
hundreds of hours coding and a bunch of us volunteers

00:16:18.500 --> 00:16:21.500
helping write processes and procedures and best

00:16:21.500 --> 00:16:25.750
practices and kind of I wouldn't call them rules

00:16:25.750 --> 00:16:27.970
and regulations, but recommendations and guidelines

00:16:27.970 --> 00:16:31.590
for how to run these sessions, what sort of requirements

00:16:31.590 --> 00:16:33.250
on the candidate side, what sort of requirements

00:16:33.250 --> 00:16:37.070
on the VE side, how to get teams onboarded, and

00:16:37.070 --> 00:16:40.129
how to train people to do this. That new software

00:16:40.129 --> 00:16:42.889
released in May, end of May, May 26, actually

00:16:42.889 --> 00:16:46.169
exactly two months after that first exam, which

00:16:46.169 --> 00:16:49.629
is pretty impressive turnaround. And that's really

00:16:49.629 --> 00:16:52.990
been the game changer. So since then, we've run

00:16:53.179 --> 00:16:57.440
several thousand exams now across dozens of different

00:16:57.440 --> 00:17:00.700
VE teams and hundreds of volunteer examiners

00:17:00.700 --> 00:17:02.879
that are helping at these sessions. Some of the

00:17:02.879 --> 00:17:05.319
biggest sessions are over 100 candidates at once

00:17:05.319 --> 00:17:07.380
and a whole bunch of sessions happening every

00:17:07.380 --> 00:17:10.960
day with anywhere from, you know, one to 20 candidates

00:17:10.960 --> 00:17:13.680
at a time coming through and taking their exams.

00:17:14.079 --> 00:17:15.859
So that's kind of the high level overview and

00:17:15.859 --> 00:17:18.680
happy to dive into any of those things in detail

00:17:18.680 --> 00:17:22.220
as you like. Yeah, let's talk a little bit about

00:17:22.220 --> 00:17:28.940
how a VE team can decide to do this and offer

00:17:28.940 --> 00:17:32.839
this and then also how Can somebody take one

00:17:32.839 --> 00:17:36.700
of these that you know can't do the the normal

00:17:36.700 --> 00:17:42.140
thing or chooses not to? How do they know what

00:17:42.140 --> 00:17:45.859
teams are doing this what teams aren't? Um, so

00:17:45.859 --> 00:17:47.980
let's get into a little bit of that of the, you

00:17:47.980 --> 00:17:50.539
know, how can teams do this and then how can

00:17:50.539 --> 00:17:53.960
people take them? Yeah, that sounds good. So,

00:17:53.960 --> 00:17:56.680
uh, for people that want to take the exam, uh,

00:17:56.700 --> 00:17:58.960
it's pretty easy. You just go to ham study .org,

00:17:59.019 --> 00:18:01.420
um, slash sessions, or you can click on the sessions

00:18:01.420 --> 00:18:04.079
button. Um, and that has all the listings for

00:18:04.079 --> 00:18:06.819
any exams offered using exam tools. It's important

00:18:06.819 --> 00:18:08.599
to note that there are groups that are still

00:18:08.599 --> 00:18:10.500
offering in -person exams. Some of these are

00:18:10.500 --> 00:18:12.279
like drive -in exams where people are in their

00:18:12.279 --> 00:18:13.980
cars, taking exams and the volunteer examiner

00:18:13.980 --> 00:18:16.609
is watching them. But you can also click on the

00:18:16.609 --> 00:18:18.329
online option and that'll show you all the remote

00:18:18.329 --> 00:18:21.329
exams available. Read the instructions. Some

00:18:21.329 --> 00:18:23.369
teams are very particular about still serving

00:18:23.369 --> 00:18:25.089
their local areas, because that's traditionally

00:18:25.089 --> 00:18:28.470
how the VE team model worked. But these days,

00:18:28.670 --> 00:18:31.150
a lot of teams allow people to test from anywhere

00:18:31.150 --> 00:18:32.970
as long as they meet the requirements for the

00:18:32.970 --> 00:18:37.190
FCC with a U .S. mailing address and an FRN,

00:18:37.190 --> 00:18:40.109
a federal registration number. So with those

00:18:40.109 --> 00:18:42.569
prerequisites, you're pretty much good to sign

00:18:42.569 --> 00:18:46.740
up for any of those exams. Currently, the VECs

00:18:46.740 --> 00:18:50.220
that are actively doing fully remote exams include

00:18:50.220 --> 00:18:52.539
GLARG, the Greater Los Angeles Area Image Radio

00:18:52.539 --> 00:18:59.559
Group VEC, W5YI VEC, and AWRL VEC for fully remote

00:18:59.559 --> 00:19:02.579
exams. There are small groups from Laurel VEC

00:19:02.579 --> 00:19:06.200
and Anchorage VEC that are also starting to use

00:19:06.200 --> 00:19:08.940
the system. Some are just trialing it for in

00:19:08.940 --> 00:19:11.000
person. Some are starting to use it for fully

00:19:11.000 --> 00:19:13.359
remote exams just to try it out. And there are,

00:19:13.400 --> 00:19:16.180
of course, a number of other VECs that are interested.

00:19:16.700 --> 00:19:18.480
But those are really the big three right now,

00:19:18.559 --> 00:19:21.460
AWL, W5Y, and GLARG are really the three that

00:19:21.460 --> 00:19:22.839
are running the majority of the fully remote

00:19:22.839 --> 00:19:25.960
sessions. So that's kind of if you're looking

00:19:25.960 --> 00:19:28.099
for sessions, that's where to start. It's worth

00:19:28.099 --> 00:19:31.359
noting that GLARG actually offers free exams

00:19:31.359 --> 00:19:34.819
for students, minors, military personnel, and

00:19:34.819 --> 00:19:38.940
frontline. workers. So that's a really cool thing

00:19:38.940 --> 00:19:40.819
that they just started offering this year to

00:19:40.819 --> 00:19:44.000
support those in those groups. So that's been

00:19:44.000 --> 00:19:47.140
really great. The others often often charge a

00:19:47.140 --> 00:19:48.799
nominal fee just to help with administrative

00:19:48.799 --> 00:19:52.039
costs. That's pretty normal. So that's on the

00:19:52.039 --> 00:19:55.500
applicant side. For VE teams to get started,

00:19:56.720 --> 00:19:59.339
it's pretty straightforward. We have some more

00:19:59.339 --> 00:20:02.000
details at the Ham Study blogs, if you go to

00:20:02.000 --> 00:20:05.990
blog .hamstudy .org. blog .hamstudy .org that

00:20:05.990 --> 00:20:08.349
has a couple articles that kind of talk about

00:20:08.349 --> 00:20:10.890
getting started. We have a Discord, which is

00:20:10.890 --> 00:20:14.170
an online chat community where we offer support

00:20:14.170 --> 00:20:16.269
and have all the teams that are using the system

00:20:16.269 --> 00:20:19.410
chatting, sharing best practices, helping find

00:20:19.410 --> 00:20:22.049
other teams to train with. And really that's

00:20:22.049 --> 00:20:24.109
the main thing. So you'd need to be a volunteer

00:20:24.109 --> 00:20:27.069
examiner with one of the big three VECs that's

00:20:27.069 --> 00:20:29.589
currently supporting fully remote exams. So if

00:20:29.589 --> 00:20:31.990
you're a VE team, and then you need to get explicit

00:20:31.990 --> 00:20:34.410
permission from your VEC to allow you to do this.

00:20:34.450 --> 00:20:37.589
And that's really the key one. As anyone who

00:20:37.589 --> 00:20:41.349
is a VE team lead knows, if you're giving exams

00:20:41.349 --> 00:20:43.289
and the VEC didn't authorize you to give exams,

00:20:43.549 --> 00:20:44.849
those are going to be invalid. You're going to

00:20:44.849 --> 00:20:46.309
be throwing away those exams. They're not going

00:20:46.309 --> 00:20:48.309
to process them if they weren't done per their

00:20:48.309 --> 00:20:51.170
policies. So some of those VECs have very particular

00:20:51.170 --> 00:20:53.009
training policies. They want you to shadow some

00:20:53.009 --> 00:20:55.700
other teams for a while. Most teams are very

00:20:55.700 --> 00:20:57.900
open to have observers and just come and learn.

00:20:58.359 --> 00:21:00.940
And it's definitely recommended to attend several

00:21:00.940 --> 00:21:04.240
sessions. I would say at least a half dozen or

00:21:04.240 --> 00:21:06.460
a dozen sessions with various different teams,

00:21:06.900 --> 00:21:09.119
see different methods of doing things, write

00:21:09.119 --> 00:21:11.279
up your own documentation, take the generic documentation

00:21:11.279 --> 00:21:14.119
we provided, optimize it for yourself, or use

00:21:14.119 --> 00:21:16.240
like AWRL has their own documentation page now

00:21:16.240 --> 00:21:19.000
where they're sharing their instructions and

00:21:19.000 --> 00:21:21.930
the VEC specific rules that they have. Because

00:21:21.930 --> 00:21:24.069
those can vary, right? Some VECs might not require

00:21:24.069 --> 00:21:26.470
a second camera or they have different ID requirements

00:21:26.470 --> 00:21:28.329
or something like that. So it's important that

00:21:28.329 --> 00:21:30.569
you're just familiar with your VEC's requirements.

00:21:31.690 --> 00:21:33.910
And then once you've trained up, we have a sandbox

00:21:33.910 --> 00:21:35.930
environment too, a training environment for the

00:21:35.930 --> 00:21:38.130
software that you can just play around in and

00:21:38.130 --> 00:21:40.809
run fake exams through it. And then once you're

00:21:40.809 --> 00:21:42.549
trained up and ready to go, you get the approval

00:21:42.549 --> 00:21:45.329
from the VEC and then you get the keys for the

00:21:45.329 --> 00:21:47.029
production environment where you can start listing

00:21:47.029 --> 00:21:49.730
real sessions and start licensing real people.

00:21:50.109 --> 00:21:52.710
And the really cool thing about all this is those

00:21:52.710 --> 00:21:56.089
sessions being fully digital now, all the VECs

00:21:56.089 --> 00:21:57.890
as far as I know are accepting that digitally,

00:21:58.329 --> 00:22:01.569
and they're also submitting digitally to the

00:22:01.569 --> 00:22:05.150
FCC. So when everything's up and running with

00:22:05.150 --> 00:22:08.150
the FCC's databases, we're having licenses, sometimes

00:22:08.150 --> 00:22:11.369
even same day processing, usually by the next

00:22:11.369 --> 00:22:13.829
business day, licenses are posted. And that's

00:22:13.829 --> 00:22:15.589
been really exciting, especially for Newham's

00:22:15.589 --> 00:22:19.109
getting their tickets. It's rare to hear the

00:22:19.109 --> 00:22:21.190
Stroke Alpha Golf or Stroke Alpha Echo for upgrades

00:22:21.190 --> 00:22:25.589
these days, which is kind of fun. So yeah, that's

00:22:25.589 --> 00:22:27.509
kind of how you can get started. But definitely

00:22:27.509 --> 00:22:29.750
the big one there to call out is just training

00:22:29.750 --> 00:22:33.509
and observing. These are new systems, right?

00:22:33.509 --> 00:22:34.809
And especially if you look at the timeline, we

00:22:34.809 --> 00:22:37.349
just started doing this in March. So we're not

00:22:37.349 --> 00:22:40.890
even eight months out from developing this. And

00:22:40.890 --> 00:22:42.829
there are, of course, things that are changing

00:22:42.829 --> 00:22:44.430
a lot. We're making improvements to the software

00:22:44.430 --> 00:22:46.309
all the time. We're taking in feature requests.

00:22:46.559 --> 00:22:49.160
We're fixing bugs. We're finding new corner cases.

00:22:49.740 --> 00:22:51.920
And all these different teams are finding new

00:22:51.920 --> 00:22:54.160
and better ways to use the various pieces of

00:22:54.160 --> 00:22:57.059
software. So like how to use Zoom. If you're

00:22:57.059 --> 00:22:59.339
running a one -person session, it's pretty straightforward.

00:22:59.759 --> 00:23:01.740
But if you're running a 100 -person session and

00:23:01.740 --> 00:23:05.000
you have 70 or 80 VEs logged into that session

00:23:05.000 --> 00:23:07.059
helping you, and this is what we actually do

00:23:07.059 --> 00:23:08.579
with Glarg. I've helped with a number of those

00:23:08.579 --> 00:23:12.319
sessions. You'll have 20 breakout rooms with

00:23:12.319 --> 00:23:16.819
15 of those being exam rooms. with three or four

00:23:16.819 --> 00:23:19.319
VEs each, so in case a VE loses connection, plus

00:23:19.319 --> 00:23:21.400
a candidate, you'll have a pre -check room to

00:23:21.400 --> 00:23:23.799
help check the candidate's environment, run the

00:23:23.799 --> 00:23:25.640
camera around the room, make sure that they can

00:23:25.640 --> 00:23:28.119
share their ID properly and that all their questions

00:23:28.119 --> 00:23:32.099
are answered before the exam. And sessions like

00:23:32.099 --> 00:23:34.619
that, they take a lot of familiarity with the

00:23:34.619 --> 00:23:36.619
tools. You need to make sure that people know

00:23:36.619 --> 00:23:38.559
how to use Zoom properly, that people know how

00:23:38.559 --> 00:23:40.380
to use exam tools properly, and that they're

00:23:40.380 --> 00:23:42.420
comfortable navigating those systems. When a

00:23:42.420 --> 00:23:44.420
candidate shares their screen, if they're sharing

00:23:44.420 --> 00:23:47.680
a screen from a Windows machine versus a Apple

00:23:47.680 --> 00:23:51.259
Mac machine or a Linux machine, it presents itself

00:23:51.259 --> 00:23:53.619
differently to Zoom. In order for them to share

00:23:53.619 --> 00:23:55.859
or in order for them to close the right programs,

00:23:56.000 --> 00:23:57.400
you just have to be familiar with that. So you

00:23:57.400 --> 00:23:59.339
really need VEs that are comfortable with technology.

00:24:00.410 --> 00:24:02.569
or at least someone in the room that's comfortable

00:24:02.569 --> 00:24:04.490
with the technology to make sure that you can

00:24:04.490 --> 00:24:07.490
ensure the exam integrity and that everything's

00:24:07.490 --> 00:24:10.450
set up properly. So my brief soapbox on that

00:24:10.450 --> 00:24:14.009
topic as well. Right. Yeah, that's the next thing

00:24:14.009 --> 00:24:18.349
is the process for offering this as far as software

00:24:18.349 --> 00:24:21.869
and hardware and personnel. You know, you've

00:24:21.869 --> 00:24:25.269
mentioned cameras and You know this is something

00:24:25.269 --> 00:24:28.210
that we're fighting you know with with with teaching

00:24:28.210 --> 00:24:31.910
high school and you know online right now and

00:24:31.910 --> 00:24:35.930
some of the hybrid setups and and right now I've

00:24:35.930 --> 00:24:38.609
got both in person and online that I'm doing

00:24:38.609 --> 00:24:43.710
at the same time. And you know there are certain

00:24:43.710 --> 00:24:47.710
security things that you can do to help ensure

00:24:47.710 --> 00:24:54.309
that. You know the testing is valid so you know

00:24:54.309 --> 00:24:57.549
you mentioned cameras that's one unfortunately

00:24:57.549 --> 00:25:01.789
I'm not able to pull off but there are there

00:25:01.789 --> 00:25:05.009
are ways to to make it more secure so talk a

00:25:05.009 --> 00:25:07.150
little bit about some of the security things

00:25:07.150 --> 00:25:10.930
and and the hardware that's involved and a little

00:25:10.930 --> 00:25:13.910
bit about the exam tools as far as the integrity

00:25:13.910 --> 00:25:18.039
goes and validity. Yeah, absolutely. We can kind

00:25:18.039 --> 00:25:20.579
of start one by one there. So from a basic hardware

00:25:20.579 --> 00:25:24.619
requirements perspective, the goal of course

00:25:24.619 --> 00:25:26.819
here is to have your volunteer examiner. So the

00:25:26.819 --> 00:25:29.619
FCC requires that three volunteer examiners are

00:25:29.619 --> 00:25:33.160
observing the exam in progress. So our default

00:25:33.160 --> 00:25:35.279
recommendation is that you have four volunteer

00:25:35.279 --> 00:25:38.839
examiners in a session minimum. because often

00:25:38.839 --> 00:25:40.880
someone's connection will drop as we all know

00:25:40.880 --> 00:25:44.099
from our zoom calls these days so you know at

00:25:44.099 --> 00:25:45.900
minimum of four VEs is usually a good idea in

00:25:45.900 --> 00:25:48.000
case one drops out then the other three can sign

00:25:48.000 --> 00:25:50.500
and you can always bring in another one just

00:25:50.500 --> 00:25:52.799
to help cover it otherwise technically the exam

00:25:52.799 --> 00:25:54.480
gets invalidated and the candidate would have

00:25:54.480 --> 00:25:57.180
to restart so we want to try to avoid that so

00:25:57.180 --> 00:25:58.980
that's kind of from a personnel requirement it's

00:25:58.980 --> 00:26:00.819
kind of the three to one is the bare minimum

00:26:00.819 --> 00:26:02.440
but four to one is really what's recommended

00:26:02.440 --> 00:26:06.160
for just for improving your throughput and dealing

00:26:06.160 --> 00:26:08.539
with situations. The candidate of course needs

00:26:08.539 --> 00:26:11.900
to have a webcam. Your VEs need webcams as well

00:26:11.900 --> 00:26:13.640
usually because they want to be able to see faces

00:26:13.640 --> 00:26:16.119
to make sure they're paying attention. Everyone

00:26:16.119 --> 00:26:19.220
needs that way to communicate with audio bidirectionally.

00:26:19.539 --> 00:26:21.380
Candidates while they're taking the exam are

00:26:21.380 --> 00:26:23.019
not allowed to wear headphones because they might

00:26:23.019 --> 00:26:24.680
be piping answers in through their headphones

00:26:24.680 --> 00:26:27.900
for example. Generally teams only allow like

00:26:27.900 --> 00:26:30.240
one monitor and you want to be in an environment

00:26:30.240 --> 00:26:33.000
that's not cluttered. So the best candidate setup

00:26:33.000 --> 00:26:36.220
that we have is actually in like a restroom or

00:26:36.220 --> 00:26:38.500
in a closet where there's nothing, where you

00:26:38.500 --> 00:26:40.500
can empty it out and just make it an empty space.

00:26:40.539 --> 00:26:41.980
You can lock the door, you can make sure no one

00:26:41.980 --> 00:26:44.240
walks in during the exam because then again that

00:26:44.240 --> 00:26:46.559
might invalidate it. You can make sure the candidates

00:26:46.559 --> 00:26:48.599
not looking around at stuff, that there's not

00:26:48.599 --> 00:26:50.359
a window that someone's standing behind and holding

00:26:50.359 --> 00:26:52.500
up answers. You know these are the things we

00:26:52.500 --> 00:26:54.319
have to think about that we haven't had most

00:26:54.319 --> 00:26:57.680
of those happen and that environment is really

00:26:57.680 --> 00:26:59.799
helpful. So for example if you have a candidate

00:27:00.039 --> 00:27:02.940
in a restroom on a chair with a laptop and a

00:27:02.940 --> 00:27:06.200
camera that's very good. Some teams will require

00:27:06.200 --> 00:27:07.740
a second camera so they might take their cell

00:27:07.740 --> 00:27:09.579
phone or a tablet device and hook it up to the

00:27:09.579 --> 00:27:11.440
same zoom conference and then get like a side

00:27:11.440 --> 00:27:13.180
angle so they can see to make sure that you know

00:27:13.180 --> 00:27:14.759
the computer doesn't have any crib sheets on

00:27:14.759 --> 00:27:17.059
it that there are no other things lying around

00:27:17.059 --> 00:27:19.299
and it just gives them better situational awareness

00:27:19.299 --> 00:27:20.539
really because you want to make sure that the

00:27:20.539 --> 00:27:24.769
VEs know what's going on in that space. The VEs

00:27:24.769 --> 00:27:26.970
themselves, there are some policies that vary

00:27:26.970 --> 00:27:28.670
between different groups. Sometimes they're very

00:27:28.670 --> 00:27:30.650
explicit about having VEs turn off their videos

00:27:30.650 --> 00:27:33.829
and mute their microphones so they're not distracting

00:27:33.829 --> 00:27:36.990
a candidate. Some VE teams want those on so they

00:27:36.990 --> 00:27:38.690
can make sure all the VEs are still there and

00:27:38.690 --> 00:27:40.609
didn't go to sleep or walk off and take a lunch

00:27:40.609 --> 00:27:42.490
break while the candidate's taking their exam.

00:27:43.309 --> 00:27:45.250
And that actually brings up an important point

00:27:45.250 --> 00:27:47.950
around VE integrity, which is actually one of

00:27:47.950 --> 00:27:50.940
the biggest concerns because you have... a whole

00:27:50.940 --> 00:27:53.140
bunch of people that are running these exams,

00:27:53.160 --> 00:27:55.480
and it's really easy to just stop paying attention,

00:27:55.900 --> 00:27:58.279
right? It does take someone that's actively paying

00:27:58.279 --> 00:28:00.000
attention and making sure they're doing the right

00:28:00.000 --> 00:28:02.920
thing. So, I mean, the VE organizations, VEC

00:28:02.920 --> 00:28:04.740
organizations have always been trust -based with

00:28:04.740 --> 00:28:07.420
your VE team leads, you know, bringing in VEs

00:28:07.420 --> 00:28:09.490
that they know and trust. And especially now

00:28:09.490 --> 00:28:11.609
with the remote world, if you don't trust those

00:28:11.609 --> 00:28:12.849
folks, if you've never met them in person, you

00:28:12.849 --> 00:28:14.630
don't know who they are, that can be very difficult.

00:28:15.630 --> 00:28:17.529
So the teams actually I'm working with the closest

00:28:17.529 --> 00:28:19.210
now are the ones that I've been helping develop

00:28:19.210 --> 00:28:21.269
these tools with. So we all know each other very

00:28:21.269 --> 00:28:22.650
well, but I've never actually met any of them

00:28:22.650 --> 00:28:25.109
in person. But I've spent hundreds of hours on

00:28:25.109 --> 00:28:27.349
phone on calls with them over the last six months.

00:28:28.559 --> 00:28:30.259
But typically what you'll have is you'll have

00:28:30.259 --> 00:28:32.579
an existing VE team with established relationships

00:28:32.579 --> 00:28:34.740
with their VEs that are all from one area, they

00:28:34.740 --> 00:28:37.759
come together and form a team now that all gets

00:28:37.759 --> 00:28:40.319
trained on the online systems to use exam tools

00:28:40.319 --> 00:28:43.480
and then run those exams. So that's a little

00:28:43.480 --> 00:28:45.579
aside on kind of VE integrity and team dynamics,

00:28:45.799 --> 00:28:48.019
which I think is really interesting, right? Especially

00:28:48.019 --> 00:28:50.740
in this day and age. We've run exams where our

00:28:50.740 --> 00:28:53.359
VEs are spread across the U .S., including Guam,

00:28:54.140 --> 00:28:56.839
and the candidates are around the world. They

00:28:56.839 --> 00:28:59.559
can be. So it's pretty neat to see how we can

00:28:59.559 --> 00:29:01.779
support. We've been testing a lot of servicemen

00:29:01.779 --> 00:29:05.180
and women overseas at military bases that otherwise

00:29:05.180 --> 00:29:06.480
wouldn't have been able to get their license

00:29:06.480 --> 00:29:08.859
while they were overseas. So that's pretty fun.

00:29:11.039 --> 00:29:13.160
Okay, so we addressed candidate requirements,

00:29:13.619 --> 00:29:17.309
some of the cheating things. I think we'll talk

00:29:17.309 --> 00:29:18.750
about that a little bit more actually. So exam

00:29:18.750 --> 00:29:21.430
integrity is of course the utmost concern for

00:29:21.430 --> 00:29:23.190
all of this, right? Immediately when we started

00:29:23.190 --> 00:29:25.740
doing this. we had to be exceptionally careful

00:29:25.740 --> 00:29:28.819
that we can't poke holes into it. So any weird

00:29:28.819 --> 00:29:30.779
corner case that we could think of that anyone's

00:29:30.779 --> 00:29:32.480
brought up to us for like, hey, this is a way

00:29:32.480 --> 00:29:34.500
that someone could cheat the system. Great. Let's

00:29:34.500 --> 00:29:36.599
take it. Let's address it. Let's seal that hole,

00:29:36.660 --> 00:29:38.740
if you will. Let's fix that and make sure that

00:29:38.740 --> 00:29:40.940
that's not a concern. And that's a lot of times

00:29:40.940 --> 00:29:44.400
with processes, with a room suite beforehand,

00:29:44.539 --> 00:29:46.539
making sure that they only have one monitor hooked

00:29:46.539 --> 00:29:50.569
up. they're not wearing the headphones, that

00:29:50.569 --> 00:29:52.730
shades are drawn and doors are locked so that

00:29:52.730 --> 00:29:54.670
no one walks in on the room, that you can hear

00:29:54.670 --> 00:29:58.130
the audio in the room, that you check. Some teams

00:29:58.130 --> 00:29:59.609
take it to the extreme and they'll check under

00:29:59.609 --> 00:30:01.410
keyboards. They'll have them move a camera around

00:30:01.410 --> 00:30:03.190
and look under their seat and under their chair

00:30:03.190 --> 00:30:04.829
and at the ceiling and the floor and the windows.

00:30:05.450 --> 00:30:07.630
And there's always diminishing returns on some

00:30:07.630 --> 00:30:10.670
of that, but the intent is valid, right? Is making

00:30:10.670 --> 00:30:13.269
sure that the environment isn't feeding answers

00:30:13.269 --> 00:30:15.849
to the candidate. But it's pretty obvious, honestly.

00:30:16.470 --> 00:30:18.750
So what's really interesting, and we've got some

00:30:18.750 --> 00:30:20.730
videos online, training videos, and a presentation

00:30:20.730 --> 00:30:23.210
that I've given on the topic as well, when the

00:30:23.210 --> 00:30:26.009
applicant's actually taking the exam, and you're

00:30:26.009 --> 00:30:28.410
on a large monitor at home as a volunteer examiner,

00:30:28.410 --> 00:30:30.309
you've got the candidate's screen share, and

00:30:30.309 --> 00:30:32.430
you've got the candidate's video large on your

00:30:32.430 --> 00:30:34.529
screen, you can full screen it, you can literally

00:30:34.529 --> 00:30:36.690
see their eyes moving as they're reading each

00:30:36.690 --> 00:30:39.329
question and answer. You can see, we had one

00:30:39.329 --> 00:30:40.589
candidate that kept looking to the right, and

00:30:40.589 --> 00:30:41.549
we're like, what are they looking at, what are

00:30:41.549 --> 00:30:42.809
they? So we just asked them, hey, what are you

00:30:42.809 --> 00:30:43.730
looking at to the right? And he's like, what

00:30:43.730 --> 00:30:45.220
do you mean? And he's like, oh, right there.

00:30:45.299 --> 00:30:46.859
What did you look at? And he's like, oh, I was

00:30:46.859 --> 00:30:48.599
looking at the scroll bar on the right to scroll

00:30:48.599 --> 00:30:51.619
down to the next question. A funny little thing,

00:30:51.759 --> 00:30:53.819
but that level of detail is what you notice when

00:30:53.819 --> 00:30:55.960
you're actually watching this candidate much,

00:30:55.980 --> 00:30:58.839
much closer than in a typical exam session. In

00:30:58.839 --> 00:31:01.259
-person sessions, you might have 10, 20, 50,

00:31:01.359 --> 00:31:05.740
100 candidates in a room and a couple of VEs

00:31:05.740 --> 00:31:08.250
in that room watching them. right, at least three.

00:31:08.849 --> 00:31:10.650
But there's no way you know if any one of those

00:31:10.650 --> 00:31:12.430
is slipping out a note sheet in their pocket

00:31:12.430 --> 00:31:14.670
and kind of looking past their exam to pull out

00:31:14.670 --> 00:31:18.710
a note sheet. So a lot of VEs have actually commented

00:31:18.710 --> 00:31:21.170
that they feel the fully remote methods are actually

00:31:21.170 --> 00:31:24.750
of higher integrity for any individual exam that's

00:31:24.750 --> 00:31:27.029
given, which is very interesting. It was really

00:31:27.029 --> 00:31:28.670
interesting to get that feedback when we started

00:31:28.670 --> 00:31:31.349
running some exams. And that's honest feedback

00:31:31.349 --> 00:31:34.210
from actual VEs and VECs that have been seeing

00:31:34.210 --> 00:31:36.529
them. They feel very comfortable with it. as

00:31:36.529 --> 00:31:37.910
long as the teams are trained and they know what

00:31:37.910 --> 00:31:39.730
they're doing and they're following the processes

00:31:39.730 --> 00:31:42.230
that have been put in place. So that's pretty

00:31:42.230 --> 00:31:44.069
cool. And I definitely encourage you, feel free

00:31:44.069 --> 00:31:45.369
to look at some of the documentation we have

00:31:45.369 --> 00:31:48.509
online and just kind of get an idea for what

00:31:48.509 --> 00:31:52.130
that looks like to actually run a session. And

00:31:52.130 --> 00:31:54.049
by all means, if you're a VE, reach out and get

00:31:54.049 --> 00:32:00.029
involved and sign up your teams, right? All good

00:32:00.029 --> 00:32:04.309
stuff, good information, and so I'm sure this

00:32:04.309 --> 00:32:08.269
has raised some questions. So we're going to

00:32:08.269 --> 00:32:11.230
open up the phone lines here in just a moment.

00:32:12.089 --> 00:32:19.490
So get ready to give us a call at 859 -982 -7373.

00:32:19.490 --> 00:32:21.210
We'll give that number again here in a minute

00:32:21.210 --> 00:32:24.750
or tweet us. Or again, if you're logged in to

00:32:24.750 --> 00:32:27.250
Spreaker, you can type a comment and that'll

00:32:27.250 --> 00:32:30.690
pop up here. And we'll come back and do that

00:32:30.690 --> 00:32:33.049
and talk a little more with Marcel right after

00:32:33.049 --> 00:32:36.450
this word from ICOM America right here on HamTalk

00:32:36.450 --> 00:32:40.549
Live. Ham for the holidays. ICOM's new ID52A

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for D -Star operation. The IC -705 is the perfect

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for accessories for soda activations or a day

00:35:02.889 --> 00:35:06.250
in the park in its shipping now. Visit icomamerica

00:35:06.250 --> 00:35:09.389
.com slash amateur for more information on ICOM

00:35:09.389 --> 00:35:12.780
radios. Join the conversation. Give us a call

00:35:12.780 --> 00:35:18.840
at 859 -982 -7373. Again, the number to call

00:35:18.840 --> 00:35:25.380
is 859 -982 -7373. Or, if you'd rather type than

00:35:25.380 --> 00:35:29.119
talk, tweet us at HamTalk Live. Now, here's Neil

00:35:29.119 --> 00:35:34.190
Rapp with more HamTalk Live. Here's the snap,

00:35:34.409 --> 00:35:36.809
Rapp takes the rig. He breaks through the pile

00:35:36.809 --> 00:35:43.090
up. He's on 80, now 40, now 20, 15, 10, 2 meters,

00:35:43.530 --> 00:36:06.010
touchdown, Hamtok live. Welcome back to ham talk

00:36:06.010 --> 00:36:08.909
live be sure to check out icon America and all

00:36:08.909 --> 00:36:14.949
their new stuff over at icon America comm slash

00:36:14.949 --> 00:36:20.690
amateur Ham talk live is on the air every Thursday

00:36:20.690 --> 00:36:23.869
night 9 p .m. Eastern time at ham talk live comm

00:36:23.869 --> 00:36:27.130
be sure to check us out on Facebook Twitter and

00:36:27.130 --> 00:36:30.969
Instagram and It's time for your questions right

00:36:30.969 --> 00:36:40.269
now. Again, the phone number is 859 -982 -7373.

00:36:40.289 --> 00:36:43.469
Give us a call and we'll take your questions

00:36:43.469 --> 00:36:50.469
here with Marcel Steber, AI6MS, about remote

00:36:50.469 --> 00:36:52.610
testing. We'll talk a little bit about hybrid

00:36:52.610 --> 00:36:58.090
testing here in a minute too, but first we have

00:36:58.199 --> 00:37:03.260
the N9GSU Joke of the Week. Now it's time for

00:37:03.260 --> 00:37:06.400
the HamTalk Live Ham Radio Joke of the Week,

00:37:06.599 --> 00:37:09.019
the part of the show where Rick tells us a ham

00:37:09.019 --> 00:37:12.260
radio joke. The HamTalk Live Ham Radio Joke of

00:37:12.260 --> 00:37:16.079
the Week is brought to you by QRM Labs. Now here's

00:37:16.079 --> 00:37:20.380
Rick Garrett, N9GSU, with today's HamTalk Live

00:37:20.380 --> 00:37:28.000
Joke of the Week. Many years ago when I was taking

00:37:28.000 --> 00:37:31.179
my general exam I thought sure I would pass the

00:37:31.179 --> 00:37:34.219
13 word per minute Morse code requirement turns

00:37:34.219 --> 00:37:38.719
out my hopes were dashed This has been the ham

00:37:38.719 --> 00:37:41.800
talk live ham radio joke of the week with Rick

00:37:41.800 --> 00:37:45.539
Garrett in nine GSU Tune in again next week for

00:37:45.539 --> 00:37:52.639
another joke from Rick Well, there we go Rick's

00:37:52.639 --> 00:37:56.699
hopes were dashed All right, well the phone number

00:37:56.699 --> 00:38:00.119
again eight five nine nine eight two seventy

00:38:00.119 --> 00:38:04.039
three seventy three or tweet us it's at ham talk

00:38:04.039 --> 00:38:08.380
live And if you're listening to us on WTWW or

00:38:08.380 --> 00:38:12.400
on the podcast edition of the show You won't

00:38:12.400 --> 00:38:14.960
be able to reach us live since we're recording

00:38:14.960 --> 00:38:19.300
this on Thursday night So give us call eight

00:38:19.300 --> 00:38:22.280
five nine nine eight two seventy three seventy

00:38:22.280 --> 00:38:25.769
three and we'll check for tweets and comments

00:38:25.769 --> 00:38:29.909
here in just a moment. But let's talk a little

00:38:29.909 --> 00:38:36.469
bit about the hybrid exams and how that works

00:38:36.469 --> 00:38:41.969
and some of those tools that can be used for

00:38:41.969 --> 00:38:46.590
electronically grading the exams. I know we've

00:38:46.590 --> 00:38:49.329
talked about a couple of them. You're using a

00:38:49.329 --> 00:38:52.699
thing called GradeCam. which my wife actually

00:38:52.699 --> 00:38:55.840
uses at her school and I've got one called zip

00:38:55.840 --> 00:38:58.679
grade that I've been using for many years and

00:38:58.679 --> 00:39:02.820
I know that's been discussed in some of the Laurel

00:39:02.820 --> 00:39:08.480
VEC discussions of electronic grading. So let's

00:39:08.480 --> 00:39:10.840
talk a little bit about some of the hybrid stuff.

00:39:12.340 --> 00:39:14.940
Yeah, I'm glad you brought it up Neil. Something

00:39:14.940 --> 00:39:16.800
that a lot of people asked when we first started

00:39:16.800 --> 00:39:18.860
developing the fully remote exam methods back

00:39:18.860 --> 00:39:20.599
in March, they're like, oh, well, how long is

00:39:20.599 --> 00:39:21.739
this going to work? How much effort are you going

00:39:21.739 --> 00:39:23.880
to put in? There's no point. We'll be back in

00:39:23.880 --> 00:39:25.780
person soon enough, right? Well, time will tell

00:39:25.780 --> 00:39:28.340
when we actually can start doing more in -person

00:39:28.340 --> 00:39:31.260
exams. Right now, it's obviously very limited

00:39:31.260 --> 00:39:35.119
and varies quite a bit state to state. But one

00:39:35.119 --> 00:39:37.739
of the big benefits of all this is that really

00:39:37.739 --> 00:39:40.880
most of the work that Richard and other developers

00:39:40.880 --> 00:39:43.619
have done in putting in for this version two,

00:39:43.659 --> 00:39:46.659
for this fully remote exam version of exam tools,

00:39:47.239 --> 00:39:49.679
it's completely applicable to in -person exams.

00:39:49.860 --> 00:39:51.679
And that's what's really great. So we have some

00:39:51.679 --> 00:39:54.239
teams that are currently exclusively only running

00:39:54.239 --> 00:39:56.860
in -person exams still, but they're now using

00:39:56.860 --> 00:39:59.179
the upgraded version of the system. And that's

00:39:59.179 --> 00:40:02.039
been great. You're coming about a great tool,

00:40:02.460 --> 00:40:05.800
a great cam. GradeCam is built into exam tools.

00:40:06.000 --> 00:40:07.920
So GradeCam, for those not familiar with it,

00:40:08.000 --> 00:40:10.780
is a piece of software that uses a cell phone

00:40:10.780 --> 00:40:13.639
or a tablet camera or your webcam even, and will

00:40:13.639 --> 00:40:16.400
instantly grade the answer sheets from the candidates

00:40:16.400 --> 00:40:19.019
in your session. And that's a really cool thing.

00:40:19.380 --> 00:40:21.760
So instead of having the typical, you know, hole

00:40:21.760 --> 00:40:24.219
punched answer templates that you're using, which

00:40:24.219 --> 00:40:26.280
also limits the number of randomizations you

00:40:26.280 --> 00:40:30.179
can have, you can literally have individual exams

00:40:30.179 --> 00:40:33.239
generated for each applicant. They're all different.

00:40:33.280 --> 00:40:34.460
They're all randomized. They all have different

00:40:34.460 --> 00:40:37.219
question order, whatever. And it's a pretty cool

00:40:37.219 --> 00:40:40.099
way to then administer the exam. The applicant

00:40:40.099 --> 00:40:43.000
fills out on their little bubble form that's

00:40:43.000 --> 00:40:44.639
just printed on eight and a half by 11 paper,

00:40:45.119 --> 00:40:46.780
their applicant pin number, which is given to

00:40:46.780 --> 00:40:48.780
them when they register online, which we haven't

00:40:48.780 --> 00:40:50.719
talked about at all, but they can register either

00:40:50.719 --> 00:40:53.019
with a kiosk tablet, like on an in -person session.

00:40:53.320 --> 00:40:56.179
or ahead of time on the website and put in all

00:40:56.179 --> 00:40:57.699
their info so you don't have to fill out all

00:40:57.699 --> 00:41:00.940
those 605 forms. And then all of the paperwork

00:41:00.940 --> 00:41:04.659
is digitized, right? They fill out, sorry, I'm

00:41:04.659 --> 00:41:06.099
bouncing back and forth a little bit. So on the

00:41:06.099 --> 00:41:08.059
answer sheet, they put in their PIN number. They'll

00:41:08.059 --> 00:41:11.300
put in the exam number as well, because it's

00:41:11.300 --> 00:41:13.480
a randomized exam. And then they'll fill in all

00:41:13.480 --> 00:41:14.840
their answers. And then once they're done, they

00:41:14.840 --> 00:41:16.699
just walk to the front of the room. One of the

00:41:16.699 --> 00:41:19.099
VEs takes a tablet, for example, or their laptop

00:41:19.099 --> 00:41:21.820
webcam, or just their cell phone, and scans it.

00:41:21.820 --> 00:41:23.860
And literally, instantaneously, it shows up on

00:41:23.860 --> 00:41:25.719
their screen. Here's the score. Congratulations.

00:41:25.820 --> 00:41:28.539
You passed or didn't. And that's really cool.

00:41:28.619 --> 00:41:30.559
That updates in the system. And then with the

00:41:30.559 --> 00:41:33.000
new version, everyone can sign digitally as well.

00:41:33.239 --> 00:41:35.079
And digital signatures are completely valid in

00:41:35.079 --> 00:41:39.239
all 50 states. So each of your VEs can log in

00:41:39.239 --> 00:41:41.300
or just sign on the other computer with their

00:41:41.300 --> 00:41:44.519
password and say, yes, I'm signing for this candidate.

00:41:44.860 --> 00:41:48.079
And all the paperwork is digital. The CSCE or

00:41:48.079 --> 00:41:50.079
certificate of successful completion of exam

00:41:50.079 --> 00:41:53.139
gets emailed to the applicant right away once

00:41:53.139 --> 00:41:56.260
you close out the session and stuff. And that's

00:41:56.260 --> 00:41:59.280
really cool. So with all these improvements to

00:41:59.280 --> 00:42:02.119
the system, really it's not just enabling fully

00:42:02.119 --> 00:42:06.079
remote exams, but it also enhances the in -person

00:42:06.079 --> 00:42:08.880
experience. So what we've seen start to happen

00:42:08.880 --> 00:42:10.679
is we have some teams that are still running

00:42:10.679 --> 00:42:13.659
fully in -person sessions. I mentioned the drive

00:42:13.659 --> 00:42:16.820
-in. exam sessions before, those literally are

00:42:16.820 --> 00:42:19.000
happening right now. So candidates will drive

00:42:19.000 --> 00:42:21.000
up with a car, they'll roll down their window

00:42:21.000 --> 00:42:23.119
just to crack and get the answer sheet and the

00:42:23.119 --> 00:42:26.579
exam book slid in through the crack. The VE's

00:42:26.579 --> 00:42:28.039
will look through the car, make sure it's all

00:42:28.039 --> 00:42:29.559
set up and then they'll stand outside if the

00:42:29.559 --> 00:42:31.880
windows rolled up and their masks on. Once they're

00:42:31.880 --> 00:42:34.000
done, they can just hold up the exam sheet to

00:42:34.000 --> 00:42:35.699
the window and they can scan it through the window.

00:42:35.719 --> 00:42:38.260
So there's no contact of paperwork touching back

00:42:38.260 --> 00:42:41.530
and forth after that initial pass. And then all

00:42:41.530 --> 00:42:43.210
the paperwork can get signed digitally. The candidate

00:42:43.210 --> 00:42:45.170
can do it on their cell phone. The VEs can do

00:42:45.170 --> 00:42:46.969
it on their laptop or cell phone or tablet or

00:42:46.969 --> 00:42:49.869
whatever. And then submit all the paperwork digitally.

00:42:50.010 --> 00:42:53.090
So that's really powerful. For the hybrid exams,

00:42:53.309 --> 00:42:55.730
you can do a mix. So in a classroom environment,

00:42:55.750 --> 00:42:59.489
for example, or at your local club meeting room

00:42:59.489 --> 00:43:01.929
where you're holding your exams, you could have

00:43:01.929 --> 00:43:04.050
a choice. Candidates can come in. They can either

00:43:04.050 --> 00:43:05.849
bring their own laptop or own tablet. Or you

00:43:05.849 --> 00:43:09.050
could buy, a lot of our teams are buying like

00:43:09.099 --> 00:43:11.500
low -cost tablets like the Amazon Fire tablets

00:43:11.500 --> 00:43:13.699
or similar ones that when they go on sale they'll

00:43:13.699 --> 00:43:16.019
pick up a couple of them and then they can hand

00:43:16.019 --> 00:43:18.780
those out to candidates when they come into a

00:43:18.780 --> 00:43:21.599
test session. Now if a candidate prefers to use

00:43:21.599 --> 00:43:24.239
paper and take a paper exam, no problem. Give

00:43:24.239 --> 00:43:25.940
them one of the printed paper randomized tests

00:43:25.940 --> 00:43:28.920
that you have and give them a blank bubble form

00:43:28.920 --> 00:43:31.340
answer sheet that they can fill out and they'll

00:43:31.340 --> 00:43:33.260
still be in the session exactly the same. They're

00:43:33.260 --> 00:43:35.119
graded, you know, one's graded through grade

00:43:35.119 --> 00:43:37.960
cam, one's graded through the browser. They both

00:43:37.960 --> 00:43:40.659
just work seamlessly and all go into the same

00:43:40.659 --> 00:43:42.159
session paperwork and get submitted the same

00:43:42.159 --> 00:43:44.460
way. So that's what's really powerful about the

00:43:44.460 --> 00:43:47.239
whole system. And it's great. We should mention

00:43:47.239 --> 00:43:49.579
that it's no cost right now. Donations are always

00:43:49.579 --> 00:43:53.940
welcome. buying antenna signal sticks helps pay

00:43:53.940 --> 00:43:56.619
for it. But teams are using it all the time,

00:43:56.679 --> 00:43:59.079
and volunteers help support it. So that online

00:43:59.079 --> 00:44:01.159
community, we've got a bunch of experienced support

00:44:01.159 --> 00:44:04.079
volunteers, myself being one of them, that kind

00:44:04.079 --> 00:44:06.559
of help out teams answer questions, debug, help

00:44:06.559 --> 00:44:08.920
get people set up in the system, and just train

00:44:08.920 --> 00:44:11.420
folks to use it. Because really, all of our goals

00:44:11.420 --> 00:44:15.199
are the same, right? And whether that's one VEC

00:44:15.199 --> 00:44:17.900
or the other VEC, whatever state you're in, we're

00:44:17.900 --> 00:44:21.150
all trying to get more people licensed. Correctly

00:44:21.150 --> 00:44:23.510
safely and in a way that we can continue growing

00:44:23.510 --> 00:44:25.449
the hobby So it's been really fun to be part

00:44:25.449 --> 00:44:27.090
of that and just help out all these different

00:44:27.090 --> 00:44:31.250
teams Now and for those that aren't familiar

00:44:31.250 --> 00:44:33.610
with like the grade cam and zip grade kinds of

00:44:33.610 --> 00:44:36.210
things It's it's kind of like Scantron, but you

00:44:36.210 --> 00:44:39.730
don't have to have a Scantron machine to decode

00:44:39.730 --> 00:44:43.219
everything And the thing that I like about it

00:44:43.219 --> 00:44:47.960
is, you know, for school anyway, is if I make

00:44:47.960 --> 00:44:51.039
a mistake and I accidentally fill in the wrong

00:44:51.039 --> 00:44:55.400
one, when you go in and change it, it automatically

00:44:55.400 --> 00:44:59.239
regrades everything. So that way it, you know,

00:44:59.440 --> 00:45:01.519
it fixes it all. And you don't have to go through

00:45:01.519 --> 00:45:04.239
like on the old Scantrons and like try to white

00:45:04.239 --> 00:45:11.119
out, you know, the... the print out on the Scantron

00:45:11.119 --> 00:45:13.679
forum and everything. It updates everything and

00:45:13.679 --> 00:45:17.219
it even gives you statistics so you can see which

00:45:17.219 --> 00:45:21.559
questions people are missing and averages and

00:45:21.559 --> 00:45:23.920
those kinds of things. And that's what the grade

00:45:23.920 --> 00:45:26.559
cam and the zip grade kind of thing do. They're

00:45:26.559 --> 00:45:30.980
either apps or software through a camera and

00:45:30.980 --> 00:45:35.059
the camera is the optical scanner. And it looks

00:45:35.059 --> 00:45:41.719
for the colored in circles in a particular place

00:45:41.719 --> 00:45:46.559
and grades it with very, very high accuracy.

00:45:47.940 --> 00:45:51.920
And I've been using it in the classroom for many

00:45:51.920 --> 00:45:58.840
years and just absolutely love it. And it's another

00:45:58.840 --> 00:46:03.159
tool. And every VE team has to decide what they're

00:46:03.159 --> 00:46:06.179
comfortable with and every VEC has their own

00:46:06.179 --> 00:46:09.179
regulation. So make sure you, you know, make

00:46:09.179 --> 00:46:12.639
sure you check out, you know, and make sure your

00:46:12.639 --> 00:46:15.900
VEC is on board with the technology that you're

00:46:15.900 --> 00:46:18.739
using because there are some varied opinions

00:46:18.739 --> 00:46:20.820
out there, Marcel. I don't know if you've heard

00:46:20.820 --> 00:46:24.260
that, but... Oh, yeah. I want to quickly mention,

00:46:24.599 --> 00:46:27.300
you mentioned the S word, the famous Scantron

00:46:27.300 --> 00:46:29.760
word. The other thing to point out there is that

00:46:29.760 --> 00:46:31.880
Scantrons are a proprietary piece of paper that

00:46:31.880 --> 00:46:34.480
you have to buy from an organization. So you

00:46:34.480 --> 00:46:36.219
need to have a stash of those available. You

00:46:36.219 --> 00:46:38.440
need to order those ahead of time. or buy them,

00:46:38.619 --> 00:46:40.719
find a store that stocks them, and purchase them.

00:46:41.019 --> 00:46:42.820
With GradeCam, you can literally just print them

00:46:42.820 --> 00:46:45.699
out. So we have, and actually, AWRL just recently

00:46:45.699 --> 00:46:48.440
changed to using exam tools for their exam generation.

00:46:49.059 --> 00:46:51.179
Starting end of this year, everyone's asked to

00:46:51.179 --> 00:46:54.119
switch to that. That was a pretty big deal because

00:46:54.119 --> 00:46:57.880
you can generate AWRL -formed exams now as well,

00:46:58.159 --> 00:47:00.599
and either use GradeCam or use the AWRL templates,

00:47:00.639 --> 00:47:02.980
depending on... what you wanted to do. So those

00:47:02.980 --> 00:47:04.880
are all compatible now, which is pretty cool.

00:47:05.500 --> 00:47:06.880
But those you can just print out on eight and

00:47:06.880 --> 00:47:08.960
a half by 11. So the same printers that you're

00:47:08.960 --> 00:47:11.699
using for your signage or your posters or just

00:47:11.699 --> 00:47:13.739
at home, you can now print out answer sheets.

00:47:13.760 --> 00:47:15.760
You can scale them and change the size too. If

00:47:15.760 --> 00:47:17.519
you need to, a great chem doesn't care. Just

00:47:17.519 --> 00:47:19.840
looks at it and scans it. You can print one out

00:47:19.840 --> 00:47:21.619
the size of your wall if you wanted to and scan

00:47:21.619 --> 00:47:27.019
it. So that's pretty fun. Yeah. And it just makes

00:47:27.019 --> 00:47:29.260
things so much easier and the Scantron forms

00:47:29.260 --> 00:47:33.019
are not cheap. No. I remember buying a lot of

00:47:33.019 --> 00:47:35.840
those in college. You always get them from the

00:47:35.840 --> 00:47:37.199
bookstore because it's the only spot that sold

00:47:37.199 --> 00:47:39.900
them and 25 cents a piece or more and they definitely

00:47:39.900 --> 00:47:43.980
add up. Oh yeah, they add up and when you're

00:47:43.980 --> 00:47:47.539
teaching high school and you're the one... buying

00:47:47.539 --> 00:47:50.960
them and send them out to all the kids and not

00:47:50.960 --> 00:47:54.480
charging them. That's why the bookstore at the

00:47:54.480 --> 00:47:59.340
universities sell those one by one because it

00:47:59.340 --> 00:48:02.659
adds up quickly. So yeah, it's great. You can

00:48:02.659 --> 00:48:07.059
just throw it on a printer and go with the grade

00:48:07.059 --> 00:48:17.150
cam. Oh, are you there? Yes, I'm still here.

00:48:17.170 --> 00:48:20.269
Sorry. Yeah, so yeah, I think great Kim That's

00:48:20.269 --> 00:48:21.949
that's a big one to point out and I think you

00:48:21.949 --> 00:48:23.869
know, just while we're on the topic still with

00:48:23.869 --> 00:48:27.710
in person versus, you know hybrid exams It's

00:48:27.710 --> 00:48:29.550
been really fun to see this sort of development

00:48:29.550 --> 00:48:31.250
right in amateur radio One of the big things

00:48:31.250 --> 00:48:33.190
we always talk about is, you know, how do we

00:48:33.190 --> 00:48:35.050
innovate? How do we stay on the forefront of

00:48:35.050 --> 00:48:37.289
technology and keep pushing things forward? I

00:48:37.289 --> 00:48:38.909
mean, that's really what's been so fun about

00:48:39.000 --> 00:48:41.880
you know, working with this team. And this team

00:48:41.880 --> 00:48:44.559
has now grown from those couple dozen to, I think,

00:48:44.739 --> 00:48:47.800
four or 500 VEs now that we have set up in exam

00:48:47.800 --> 00:48:50.119
tools running exams literally every day. It's

00:48:50.119 --> 00:48:52.719
pretty amazing to see how this has scaled up

00:48:52.719 --> 00:48:55.980
over the last couple of months. You know, when

00:48:55.980 --> 00:48:58.699
we started back in March and, you know, going

00:48:58.699 --> 00:49:01.980
right into April, VECs were very supportive,

00:49:02.059 --> 00:49:03.860
but of course skeptical, right? We had to prove

00:49:03.860 --> 00:49:05.659
ourselves. We had to show that we had good, well

00:49:05.659 --> 00:49:07.800
-established processes. It was very limited which

00:49:07.800 --> 00:49:10.199
teams were allowed to operate. But right from

00:49:10.199 --> 00:49:13.400
the beginning, AWRL, W5Y, and GLARG all had teams

00:49:13.400 --> 00:49:17.719
starting to run exams, slowly but surely, and

00:49:17.719 --> 00:49:20.059
just slowly ramping that up. Like I mentioned,

00:49:20.099 --> 00:49:22.619
GLARG has really been fun. I'd never worked with

00:49:22.619 --> 00:49:24.219
them before. I'm based in California as well,

00:49:24.340 --> 00:49:26.800
but they've been really supportive of all these,

00:49:27.059 --> 00:49:29.579
and really trying to break the system. literally

00:49:29.579 --> 00:49:31.579
with, you know, how big of a session can we run?

00:49:31.800 --> 00:49:34.340
And that's been really fun. Back when I was at

00:49:34.340 --> 00:49:36.960
Cal Poly, we ran the freshman licensing initiative

00:49:36.960 --> 00:49:40.619
where every freshman electrical engineer took

00:49:40.619 --> 00:49:43.599
their technician exam as their second midterm

00:49:43.599 --> 00:49:45.940
for the introductory electrical engineering class

00:49:45.940 --> 00:49:48.860
in the fall. And we actually just did that remotely

00:49:48.860 --> 00:49:51.260
now with GLARG's help and the free exams they

00:49:51.260 --> 00:49:54.610
were able to offer for students. We ran almost

00:49:54.610 --> 00:49:57.909
100 students through remote exams in the last

00:49:57.909 --> 00:50:01.190
month here to get them all licensed for their

00:50:01.190 --> 00:50:03.230
coursework and for their curriculum. So it's

00:50:03.230 --> 00:50:05.250
been great just to see how we can kind of still

00:50:05.250 --> 00:50:07.429
innovate and take advantage of these tools that

00:50:07.429 --> 00:50:10.550
we've built and try out different things. Again,

00:50:10.650 --> 00:50:12.409
with that same goal, just getting more people

00:50:12.409 --> 00:50:14.690
licensed in the right way. So that's been really,

00:50:14.690 --> 00:50:21.340
really fun to keep going. 859 -982 -7373 is phone

00:50:21.340 --> 00:50:24.460
number. We're going to wrap things up here with

00:50:24.460 --> 00:50:29.219
Marcel Very soon. So if you'd like to call now

00:50:29.219 --> 00:50:35.420
is the time 859 -982 -7373 in the comments here

00:50:35.420 --> 00:50:39.280
We have Troy W9KVR another teacher another science

00:50:39.280 --> 00:50:41.860
teacher. Hello from the Flatlands of Illinois

00:50:41.860 --> 00:50:47.909
and he says oh the Scantron. Yeah It's been a

00:50:47.909 --> 00:50:50.909
long time since I've actually used a Scantron.

00:50:50.969 --> 00:50:53.409
A lot of my colleagues are still using it, but

00:50:53.409 --> 00:50:57.969
I just I like my my little iPad app a whole lot

00:50:57.969 --> 00:51:02.630
better. Chris A4CB is listening from Florida,

00:51:02.929 --> 00:51:06.289
so thank you Chris for being there as well. And

00:51:06.289 --> 00:51:08.690
not too many questions, so I guess that means

00:51:08.690 --> 00:51:11.559
we did a good job. Yeah, and actually I just

00:51:11.559 --> 00:51:13.960
got a correction in on my chat coming in here

00:51:13.960 --> 00:51:17.320
in the system We have over a thousand VE credentials

00:51:17.320 --> 00:51:19.840
in the system now, so we've actually ramped up

00:51:19.840 --> 00:51:21.480
even more I can't keep track if they come in

00:51:21.480 --> 00:51:24.780
so quickly these days, but over 1100 different

00:51:24.780 --> 00:51:27.500
VE credentials That's you know each each VE gets

00:51:27.500 --> 00:51:29.800
a credential for the VEC They're accredited for

00:51:29.800 --> 00:51:31.599
when they come into our system. They have to

00:51:31.599 --> 00:51:33.500
of course show proof of accreditation so that

00:51:33.500 --> 00:51:36.460
we can Authorize them in the system, but that's

00:51:36.460 --> 00:51:39.099
pretty impressive to see Some of the VECs are

00:51:39.099 --> 00:51:40.619
just creeping up on, you know, three or four

00:51:40.619 --> 00:51:43.940
hundred VEs in their team or in their VEC that

00:51:43.940 --> 00:51:46.039
are authorized on the system now. So that's been

00:51:46.039 --> 00:51:52.940
really fun. That's cool. And I'm glad that you

00:51:52.940 --> 00:51:55.900
were able to come on here and share about this.

00:51:56.199 --> 00:51:58.719
And so people are a little more familiar and

00:51:58.719 --> 00:52:01.860
maybe a little more at ease with it. And over

00:52:01.860 --> 00:52:05.130
time that, you know. will become more and more

00:52:05.130 --> 00:52:09.090
familiar i'm sure and uh... will mention to you

00:52:09.090 --> 00:52:11.550
that uh... that you did a a whole presentation

00:52:11.550 --> 00:52:16.590
on this over at the uh... uh... the virtual is

00:52:16.590 --> 00:52:20.170
a little bit of an expert yes yes yes so today

00:52:20.170 --> 00:52:24.480
i was blanked out on the name of of uh... eric

00:52:24.480 --> 00:52:27.300
show for a second but uh... you did a whole thing

00:52:27.300 --> 00:52:30.440
on that and and that's linked in on your q r

00:52:30.440 --> 00:52:33.920
zed page so if people wanna watch that they can

00:52:33.920 --> 00:52:36.800
they can watch that and and we've also sent out

00:52:36.800 --> 00:52:38.900
some links tell everybody a little bit about

00:52:38.900 --> 00:52:41.820
the links that uh... that we put in the uh...

00:52:41.820 --> 00:52:44.820
show description here yeah so we've got some

00:52:44.820 --> 00:52:47.059
links set out uh... those will include details

00:52:47.059 --> 00:52:49.420
for where to sign up for exams that sam study

00:52:49.420 --> 00:52:51.539
dot org slash sessions if you're looking to take

00:52:51.539 --> 00:52:54.159
online exams We also have the links to the blog,

00:52:54.320 --> 00:52:58.579
so blog .hamstudy .org. That's got some of the

00:52:58.579 --> 00:53:00.360
articles there from a couple of months ago, but

00:53:00.360 --> 00:53:01.940
they're still valid with kind of the release

00:53:01.940 --> 00:53:03.980
process and how to get involved. So if you're

00:53:03.980 --> 00:53:06.460
a VE team that wants to get involved and start

00:53:06.460 --> 00:53:08.820
using the system, I've got links to all the training

00:53:08.820 --> 00:53:12.059
videos that I've put together and documentation,

00:53:12.260 --> 00:53:13.920
and then get you into our Discord. That's really

00:53:13.920 --> 00:53:17.219
the... online chat community that's been super

00:53:17.219 --> 00:53:19.500
active and really, really helpful to answer questions

00:53:19.500 --> 00:53:21.980
and find other teams to shadow with and to get

00:53:21.980 --> 00:53:24.900
involved. So those links, and then like you said,

00:53:24.960 --> 00:53:28.579
the link to my QRZ, so qrz .com slash db slash

00:53:28.579 --> 00:53:32.739
ai6ms. And that'll have all the links for other

00:53:32.739 --> 00:53:35.440
presentations and specifically for the fully

00:53:35.440 --> 00:53:38.900
remote exams as well. So hopefully those will

00:53:38.900 --> 00:53:40.960
be useful and you're welcome to reach out to

00:53:40.960 --> 00:53:45.949
me via Twitter or email, I'm good on QRZ, or

00:53:45.949 --> 00:53:48.150
join the volunteer examiner discord and we'll

00:53:48.150 --> 00:53:51.929
happily chat there and discuss anything. It's

00:53:51.929 --> 00:53:54.789
always really good. We love having fresh blood

00:53:54.789 --> 00:53:56.909
come in and new VEs come join the system because

00:53:56.909 --> 00:53:58.769
they always bring a new perspective. Anytime

00:53:58.769 --> 00:54:00.710
we have an observer, I always talk with them

00:54:00.710 --> 00:54:03.110
afterwards. It's always great to see what people

00:54:03.110 --> 00:54:04.650
notice, what they like, what they don't like,

00:54:04.670 --> 00:54:07.079
what they're concerned about. and seeing that

00:54:07.079 --> 00:54:08.719
we have an answer for everything. If someone

00:54:08.719 --> 00:54:11.179
comes in and asks some question for some obscure

00:54:11.179 --> 00:54:12.780
form of cheating that we haven't really thought

00:54:12.780 --> 00:54:15.380
about before, that's great. We want to hear about

00:54:15.380 --> 00:54:17.099
it. We want to know how we can make this better

00:54:17.099 --> 00:54:20.559
and how we can continue improving it. The one

00:54:20.559 --> 00:54:22.179
listener question that's probably out there is,

00:54:22.380 --> 00:54:25.539
has cheating occurred? Yes, there have been isolated

00:54:25.539 --> 00:54:27.719
incidents where exam integrity has been called

00:54:27.719 --> 00:54:30.500
into question. It's not always clear if someone's

00:54:30.500 --> 00:54:32.989
explicitly cheated. But when you have a poor

00:54:32.989 --> 00:54:34.570
video connection, or it's a little bit dark,

00:54:34.730 --> 00:54:37.050
or their audio or video drops out for seconds

00:54:37.050 --> 00:54:40.309
to dozens of seconds or a minute at a time, you

00:54:40.309 --> 00:54:42.130
have to validate the exam. And that's pretty

00:54:42.130 --> 00:54:44.010
straightforward. And the nice thing is, in this

00:54:44.010 --> 00:54:46.349
environment, it's not life or death. We're doing

00:54:46.349 --> 00:54:48.530
amateur radio exams. We can simply ask the candidate,

00:54:48.929 --> 00:54:51.159
hey, we have to validate your exam. It's really

00:54:51.159 --> 00:54:52.940
not working with this test environment. How about

00:54:52.940 --> 00:54:55.639
you come back next weekend or go to a coffee

00:54:55.639 --> 00:54:58.539
shop with better internet and come back and we'll

00:54:58.539 --> 00:55:00.360
re -administer the exam whenever you're ready

00:55:00.360 --> 00:55:03.119
and have a better exam environment. So that's

00:55:03.119 --> 00:55:04.800
what's great. None of this is time critical.

00:55:05.380 --> 00:55:08.500
So we can just, if in doubt, invalidate the exam

00:55:08.500 --> 00:55:11.360
or pass on that exam and then come back another

00:55:11.360 --> 00:55:15.780
time when you can do it right. Very good. Well...

00:55:15.840 --> 00:55:20.079
Troy W9KVR says hasn't touched the Scantron in

00:55:20.079 --> 00:55:22.840
years, but they're scheduled to have an in -person

00:55:22.840 --> 00:55:25.460
VE session in a couple of weeks and might have

00:55:25.460 --> 00:55:29.260
to change with the guidelines for COVID being

00:55:29.260 --> 00:55:32.239
changed around. So he's going to definitely take

00:55:32.239 --> 00:55:35.619
a look at the links. We also got a call in on

00:55:35.619 --> 00:55:38.360
the phone. So let's go to the phones. Hello,

00:55:38.539 --> 00:55:43.099
good evening. Welcome to HamTalk Live. Hi, this

00:55:43.099 --> 00:55:46.920
is Thomas, 86KW. I had a question about this

00:55:46.920 --> 00:55:52.760
whole general VE approach to testing, and that

00:55:52.760 --> 00:55:56.840
the multiple choice approach, it seems to be

00:55:56.840 --> 00:56:00.019
less than really rigorous in terms of asking

00:56:00.019 --> 00:56:02.699
someone, do you know how to do this? Because

00:56:02.699 --> 00:56:05.639
giving them choices sort of lets them narrow

00:56:05.639 --> 00:56:10.800
down to figure out what's the close enough answer,

00:56:11.099 --> 00:56:12.739
as opposed to saying, here's a blank piece of

00:56:12.739 --> 00:56:16.739
paper, tell us what the answer is. What's your

00:56:16.739 --> 00:56:19.139
thought on that? Is it a rigorous way of testing,

00:56:19.300 --> 00:56:23.059
or is it just a vocabulary test? Yeah, that's

00:56:23.059 --> 00:56:25.340
a great question, Thomas. I'm glad you're asking

00:56:25.340 --> 00:56:30.880
that. From the volunteer examiner side, we're

00:56:30.880 --> 00:56:34.139
following the guidelines from the FCC and specifically

00:56:34.139 --> 00:56:36.519
the NCVs. That's the National Conference of Volunteer

00:56:36.519 --> 00:56:39.960
Examiner Coordinators. And they have the question

00:56:39.960 --> 00:56:42.280
pool committee that actually runs the question

00:56:42.280 --> 00:56:43.860
pool. So I know this is a little bit roundabout

00:56:43.860 --> 00:56:46.840
answer to your question but with the way that

00:56:46.840 --> 00:56:50.119
it's currently set up and that's where those

00:56:50.119 --> 00:56:51.780
questions come from. Now the question pool committee

00:56:51.780 --> 00:56:55.000
they meet I think weekly and are constantly working

00:56:55.000 --> 00:56:58.079
to update the pools every two years you know

00:56:58.079 --> 00:57:00.739
they rotate out or I think it's every one to

00:57:00.739 --> 00:57:03.699
two years depending on the exact rotation one

00:57:03.699 --> 00:57:05.739
of the question pools changes out and they're

00:57:05.739 --> 00:57:07.320
absolutely looking at those sorts of things all

00:57:07.320 --> 00:57:09.380
the time. I can't speak to it specifically because

00:57:09.380 --> 00:57:11.880
I'm not part of that committee But I know the

00:57:11.880 --> 00:57:13.159
number of the questions, especially with the

00:57:13.159 --> 00:57:15.920
new technician pool that came out two years ago

00:57:15.920 --> 00:57:18.679
now, I think, is quite different with a lot of

00:57:18.679 --> 00:57:21.860
the questions being changed so that it's a little

00:57:21.860 --> 00:57:25.820
bit more rigorous, if you will. But to your question,

00:57:26.500 --> 00:57:28.699
multiple choice exams, they only test so much.

00:57:28.800 --> 00:57:31.960
You're giving them the answers. It's also worth

00:57:31.960 --> 00:57:34.119
pointing out that the FCC testing in the past

00:57:34.119 --> 00:57:36.860
was also multiple choice. So obviously they had

00:57:36.860 --> 00:57:39.480
the in -person. like the Morse code portion of

00:57:39.480 --> 00:57:43.139
it, the element ones that they brought in. But

00:57:43.139 --> 00:57:47.320
that's how it's running today. Now to ask me

00:57:47.320 --> 00:57:48.960
personally the question, do I think that we should

00:57:48.960 --> 00:57:51.539
do a different form of exam for amateur radio

00:57:51.539 --> 00:57:54.719
licenses? I'm not sure. I think for the technician

00:57:54.719 --> 00:57:59.500
exam, the intent is really you want them to understand

00:57:59.500 --> 00:58:02.440
enough about the rules, the regulations, some

00:58:02.440 --> 00:58:05.789
of the basic safety measures. and how to be a

00:58:05.789 --> 00:58:08.550
good on -the -air operator. So when to ID, how

00:58:08.550 --> 00:58:11.070
much to ID, what sort of power to use, et cetera.

00:58:11.389 --> 00:58:14.449
And I think that's really the main part that

00:58:14.449 --> 00:58:17.670
I would call out there for getting them started,

00:58:17.750 --> 00:58:20.670
get them the basic info, and then make sure that

00:58:20.670 --> 00:58:23.610
they learn on -the -air because 90 % of the job

00:58:23.610 --> 00:58:30.210
learning is on the job. I agree with that. That

00:58:30.210 --> 00:58:32.980
license is opening the door. just should make

00:58:32.980 --> 00:58:35.179
sure you don't hurt yourself with something that

00:58:35.179 --> 00:58:38.219
you buy. But when you get to higher levels and

00:58:38.219 --> 00:58:40.980
you start doing new things or different things,

00:58:41.019 --> 00:58:45.119
or you're trying to show confidence, I'd say

00:58:45.119 --> 00:58:52.420
that the bar should be higher. Not just the technical

00:58:52.420 --> 00:58:57.920
questions, but the way they're put to you should

00:58:57.920 --> 00:59:02.559
be. should demand that. And that's all I wanted

00:59:02.559 --> 00:59:04.800
to say. Thank you very much. It's been a very

00:59:04.800 --> 00:59:09.000
interesting discussion. And as a California guy,

00:59:09.099 --> 00:59:12.320
I've worked a lot, SLO guys, and learn by doing

00:59:12.320 --> 00:59:16.579
is a really great way. Thank you very much. Thanks,

00:59:16.579 --> 00:59:18.639
Thomas. Yeah, I know. Learn by doing, go Cal

00:59:18.639 --> 00:59:21.360
Poly, go Mustangs, right? But yeah, no, I think

00:59:21.360 --> 00:59:23.659
your point about the upper level exams, making

00:59:23.659 --> 00:59:25.820
them more rigorous or how to do that, it's something

00:59:25.820 --> 00:59:28.630
I've thought about for sure is I would love there

00:59:28.630 --> 00:59:30.690
to be a practical portion to some of those exams.

00:59:31.530 --> 00:59:37.010
But again, the hobby is so broad and so many

00:59:37.010 --> 00:59:39.489
different aspects to the hobby for whether someone's

00:59:39.489 --> 00:59:42.889
in microwave or an HF or they only do license

00:59:42.889 --> 00:59:45.369
exams. These days, my primary amateur radio is

00:59:45.369 --> 00:59:47.510
license exams and checking to an Aries net once

00:59:47.510 --> 00:59:49.969
a week. and then a little bit of tower climbing.

00:59:50.510 --> 00:59:53.030
But that's, you know, it's each their own. So

00:59:53.030 --> 00:59:54.670
I think, you know, yeah, rigorous questions,

00:59:54.809 --> 00:59:56.690
obviously, changing the question for me. I think

00:59:56.690 --> 00:59:58.570
it's an interesting idea. I would recommend you

00:59:58.570 --> 01:00:00.130
reach out to the question pool committee and

01:00:00.130 --> 01:00:01.769
see what their thoughts are on that as well.

01:00:02.510 --> 01:00:04.389
They always have an email there on their website,

01:00:04.849 --> 01:00:08.389
ncvec .org. You can find that National Conference

01:00:08.389 --> 01:00:11.269
of Volunteer Examiners, exam coordinators. So

01:00:11.269 --> 01:00:13.570
yeah. Thank you. Thank you very much. I appreciate

01:00:13.570 --> 01:00:17.429
you sharing that too. Yeah, I'll second that.

01:00:17.849 --> 01:00:26.070
And 73 This is not a new discussion This has

01:00:26.070 --> 01:00:28.170
been a discussion that's been going I've been

01:00:28.170 --> 01:00:32.710
I am for like 43 years now and This is discussion

01:00:32.710 --> 01:00:36.550
has gone on ever since then and there's we could

01:00:36.550 --> 01:00:41.010
go on and do a whole show about it But yeah,

01:00:41.010 --> 01:00:44.030
you know talk to the NCVC. They are the people

01:00:44.030 --> 01:00:49.159
who come up with that and the original development

01:00:49.159 --> 01:00:53.199
of topics, the FCC came up with those and then

01:00:53.199 --> 01:00:56.159
they said, you know, how to test these certain

01:00:56.159 --> 01:01:00.780
things and it's always been a controversy of,

01:01:00.860 --> 01:01:02.679
you know, do we make it harder, do we make it

01:01:02.679 --> 01:01:05.360
easier, how many licenses do we have, you know.

01:01:05.679 --> 01:01:09.900
The discussion continues and so I think that's

01:01:09.900 --> 01:01:14.210
something that's constantly changing and you

01:01:14.210 --> 01:01:18.170
know, submit your comments to the NCVEC. They're

01:01:18.170 --> 01:01:22.150
the ones doing that. I know we had a project

01:01:22.150 --> 01:01:24.489
where we were looking at changing some of the

01:01:24.489 --> 01:01:28.469
questions because some of them just, you know,

01:01:28.630 --> 01:01:35.550
were just asking factual questions rather than

01:01:35.550 --> 01:01:41.199
testing the intent. I had a big proposal already

01:01:41.199 --> 01:01:43.079
to go and everything and then all of a sudden

01:01:43.079 --> 01:01:46.820
the question committee all of a sudden had the

01:01:46.820 --> 01:01:52.340
same idea. So it didn't go anywhere. But yeah,

01:01:52.940 --> 01:01:58.460
that's nothing new. One other thing I would add,

01:01:58.599 --> 01:02:01.219
Neil, is I often get the question when we're

01:02:01.219 --> 01:02:05.010
talking about remote exams and you know, being

01:02:05.010 --> 01:02:07.110
a no code ham and, you know, what are my thoughts

01:02:07.110 --> 01:02:08.730
in that space and especially around ham crams

01:02:08.730 --> 01:02:10.949
as well, you know, and the freshman licensing

01:02:10.949 --> 01:02:13.030
initiative we do at Cal Poly where we're licensing

01:02:13.030 --> 01:02:14.949
all these freshmen electrical engineering students.

01:02:15.409 --> 01:02:17.570
You know, a lot of times I'll get asked the question

01:02:17.570 --> 01:02:19.949
by the community is like, well, you know, but

01:02:19.949 --> 01:02:21.750
we're like, why, why are we licensed them? Like

01:02:21.750 --> 01:02:23.590
that's, that's not valuable. Like we should only

01:02:23.590 --> 01:02:24.829
be licensing them if they're going to use it.

01:02:24.829 --> 01:02:25.809
You know, most of them aren't going to use it.

01:02:25.889 --> 01:02:28.610
It's a waste, et cetera, et cetera. And, and

01:02:28.610 --> 01:02:30.809
I give a thought exercise, kind of my opinions

01:02:30.809 --> 01:02:34.000
on this matter. I'm very strongly of the opinion

01:02:34.000 --> 01:02:36.000
that the more people that know about amateur

01:02:36.000 --> 01:02:37.820
radio in the world, the better off we're going

01:02:37.820 --> 01:02:40.699
to be. So more people know that amateur radio

01:02:40.699 --> 01:02:43.980
exists as a hobby, that the FCC exists as an

01:02:43.980 --> 01:02:48.539
agency that regulates the radio frequencies and

01:02:48.539 --> 01:02:51.960
has rules and regulations around that, that they

01:02:51.960 --> 01:02:54.920
understand some basic electronics and some basic

01:02:54.920 --> 01:02:57.679
safety measures around radios and interference.

01:02:58.219 --> 01:03:00.659
I'd say that just that sharing of knowledge,

01:03:00.739 --> 01:03:02.500
whether or not that person ever uses their amateur

01:03:02.500 --> 01:03:05.460
radio license again in their life, that I think

01:03:05.460 --> 01:03:09.440
is a really, really helpful thing for our community

01:03:09.440 --> 01:03:13.199
as a whole and for society, right? A lot of these

01:03:13.199 --> 01:03:15.179
people that get their licenses, a lot of these

01:03:15.179 --> 01:03:16.880
students that get their amateur radio licenses,

01:03:17.500 --> 01:03:20.880
they're going on to become the next manager at

01:03:20.880 --> 01:03:23.280
some company, the next engineer at some medical

01:03:23.280 --> 01:03:25.119
devices company that's working on the next pacemaker

01:03:25.119 --> 01:03:28.369
or that's working on I don't know, the next tablet

01:03:28.369 --> 01:03:30.510
or laptop computer or Kindle product or something.

01:03:31.190 --> 01:03:34.389
And they will have this background knowledge

01:03:34.389 --> 01:03:37.269
knowing that some of these skills and techniques

01:03:37.269 --> 01:03:39.309
exist or that some of these regulations exist.

01:03:39.630 --> 01:03:42.730
And I think that that's inherently valuable too.

01:03:42.840 --> 01:03:45.239
the greater society from that sense, but definitely

01:03:45.239 --> 01:03:47.280
to the amateur radio hobby. Um, cause how many

01:03:47.280 --> 01:03:48.920
times do you have to explain to someone what

01:03:48.920 --> 01:03:51.559
amateur radio is, right? So every person we license

01:03:51.559 --> 01:03:54.880
is one fewer people, fewer person. And you left

01:03:54.880 --> 01:03:59.559
out one important, uh, one important, um, thing

01:03:59.559 --> 01:04:02.800
about people who need to know about ham radio.

01:04:02.960 --> 01:04:05.559
And that's, you know, not only are there people

01:04:05.559 --> 01:04:07.900
working on medical devices and all those kinds

01:04:07.900 --> 01:04:10.480
of things, but there are people that are on homeowners

01:04:10.480 --> 01:04:15.119
association boards. Yep. Oh absolutely need to

01:04:15.119 --> 01:04:19.159
know about ham radio I'm in that boat myself

01:04:19.159 --> 01:04:22.559
right now I'm looking at my j -pole that's inside

01:04:22.559 --> 01:04:24.139
the building right because you can't put anything

01:04:24.139 --> 01:04:26.579
on the outside So yeah, absolutely right and

01:04:26.579 --> 01:04:28.260
that's exactly the point right the more people

01:04:28.260 --> 01:04:30.460
that are familiar with it and understand it and

01:04:30.460 --> 01:04:33.880
and recognize the value that it brings the better

01:04:33.880 --> 01:04:36.500
off and regulatory is absolutely a factor in

01:04:36.500 --> 01:04:38.300
that as well. It's been really fun. We've had

01:04:38.300 --> 01:04:40.420
a number of professors at Cal Poly, including

01:04:40.420 --> 01:04:42.460
the former department chair. They're all licensed

01:04:42.460 --> 01:04:45.079
and they definitely set the example. And when

01:04:45.079 --> 01:04:47.659
students see that and they see how that's helped

01:04:47.659 --> 01:04:50.659
their hobby, you know, I actually, my amateur

01:04:50.659 --> 01:04:54.099
radio license got me my job. So those are all

01:04:54.099 --> 01:04:56.159
fun examples that I think are really relevant

01:04:56.159 --> 01:04:58.000
and just, you know, go to show we should get

01:04:58.000 --> 01:04:59.980
more people licensed. So keep up the good work

01:04:59.980 --> 01:05:05.139
VEs. There we go. Yeah, Troy says my father -in

01:05:05.139 --> 01:05:11.840
-law is one of them and people who get licensed

01:05:11.840 --> 01:05:15.559
early on kind of put it on the shelf, but then

01:05:15.559 --> 01:05:20.099
later on, you know, there they are. And that

01:05:20.099 --> 01:05:24.489
happens a lot. Well, we have gone over time here

01:05:24.489 --> 01:05:26.670
at Marcell, but it's been a good conversation.

01:05:26.889 --> 01:05:30.889
I think we've learned a lot tonight about the

01:05:30.889 --> 01:05:35.829
testing and different ways to do that and different

01:05:35.829 --> 01:05:40.429
ways to help the security and validity of all

01:05:40.429 --> 01:05:43.150
of this. So I thank you for coming on the show

01:05:43.150 --> 01:05:48.820
and talking with us. and we'll see how all this

01:05:48.820 --> 01:05:52.579
progresses as time marches on. So thanks so much.

01:05:53.300 --> 01:05:54.420
Thanks so much for having me on the show, Neil.

01:05:54.579 --> 01:05:57.139
It's really great to share it with more people

01:05:57.139 --> 01:06:00.679
and just help more VEs and teams and hams understand

01:06:00.679 --> 01:06:02.780
what we're doing and how they can contribute

01:06:02.780 --> 01:06:05.639
and how we can keep making the hobby better.

01:06:06.099 --> 01:06:07.239
So thanks very much for having me on the show,

01:06:07.360 --> 01:06:10.889
Neil. Seven threes. Alright Marcel, 7 -3 to you.

01:06:11.010 --> 01:06:14.030
And that's a wrap for this week's edition of

01:06:14.030 --> 01:06:17.050
HamTalk Live. Thanks to my guest Marcel Steber,

01:06:17.190 --> 01:06:19.929
AI6MS, and everybody out there in cyberspace

01:06:19.929 --> 01:06:22.940
for listening, calling in, typing in. and invite

01:06:22.940 --> 01:06:25.219
you back next Thursday night, 9 p .m. Eastern

01:06:25.219 --> 01:06:28.179
Time, when again, Rob Sherwood, NC0B, will be

01:06:28.179 --> 01:06:31.639
back to take your calls and talk a little bit

01:06:31.639 --> 01:06:35.619
about the IC705. For a list of all of our upcoming

01:06:35.619 --> 01:06:38.340
guests, visit HamTalkLive .com. And if you like

01:06:38.340 --> 01:06:41.880
the show, please leave us a review. That's the

01:06:41.880 --> 01:06:45.119
best thing you can do so other people can find

01:06:45.119 --> 01:06:49.300
us faster. So for now, this is Neil Rapp, WB9VPG.

01:06:49.659 --> 01:06:55.139
Sing 7375 and may the good DX be yours!
