WEBVTT

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Hey, guys, Matt Major from Clickstream Studios.

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Welcome to another edition of Good News York.

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This is this is really fun. We've got an incredible

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guest I'm going to introduce you to in a second

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here. And I'm also very excited because later

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in this episode, you get to see an interview

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that we recorded a couple of weeks ago at the

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launch event for something very exciting is actually

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what we're here to talk about. So without further

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ado, if you wouldn't mind going to introduce

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yourself and tell folks what you do. I love.

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I love that. I'm happy to. I'm Carrie Welch.

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I'm the launch director for the Center for the

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Creator Economy at Syracuse University. Wow.

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I'm also an adjunct professor there at the Newhouse

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School. So I've got a couple of jobs, but both

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of which I really, really love, because for me,

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it's just kind of about creating things and talking

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to the students about them. That's incredible.

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So let's dive into this. And as I mentioned,

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we recorded some interviews and some other things

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that folks are going to see later in this episode.

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from the launch event that you held right at

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Newhouse. Fantastic space, first of all. What

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a great, great spot to do that. And it was actually

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at Whitman, which is our business school. No,

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it's okay. But the center that I'm a part of

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is sort of the brainchild of both Whitman, our

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business school, and Newhouse, our communication

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school. So anything in the creator economy around

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content creation, you can imagine it makes sense

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for communications and business to align. So

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yeah, we threw this very large, very fun launch

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event that you all were we were so happy to have

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you all with us that night. And we were trying

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to bring the center to life because the center

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is about content that can bring us all together

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and make meaning in different ways. There's really

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no. content category that the creator economy

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doesn't touch right now. It's news, it's lifestyle,

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it's sports, it's gaming. So what we're trying

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to do is surround students with resources and

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ideas that help speak to the fact that they're

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creating content now at that event, in their

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dorm room, and they're monetizing. So everything

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is really sophisticated and there's not a lot

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of barriers to entry. So we thought we'd celebrate

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that. I love that. And correct me if I'm wrong,

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but this is sort of the first in the nation of

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a program like this, right? It's the first academic

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program of its kind, yes. It's incredible. And

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I love this partnership between the two schools,

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you know, merging the traditional, the creative,

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the everything with the business folks, because

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that is this world, right? This content world,

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I think, unlike even traditional advertising

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even, I think is a lot more of that. meld of

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business and creativity, right? Yeah, what I

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started to see during our launch events, and

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I don't know if you felt similarly, but I came

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up in the 80s and 90s when things were expensive

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and difficult and we had floppy disks that didn't

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work most of the time and we're blowing on them

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and you know the Nintendo cartridges where you're

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just like those tricks still work a little bit

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with like DVDs and My kids sometimes are just

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like, mommy, I can't believe that actually worked.

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I'm like, me neither. But we came up in a time

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when technology was difficult and now technology

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is a lot easier. There's parts that are hard

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for sure and there's different levels. But what

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I started to realize is that everything that

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maybe you and I might have thought of as that's

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for an ad agency or that's like something sophisticated

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that a marketing firm has to handle is right

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in the palm of students hands and it's in their

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phones and they can do all of it themselves.

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So I started to realize what an opportunity we

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have to join in on that. And I think that that

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Vice Chancellor Mike Haney was the sort of he's

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the one that kind of decided that the center

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needed to take shape and what he says. is that

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where the students are already doing this, so

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why not give them the resources to learn even

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more? Because we can teach them how to make sure

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that they know how to negotiate a contract and

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that they're not gonna get taken advantage of.

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We can teach them how to make a PR plan for their

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content. So there are ways that the academic

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resources can enter in a way that's still natural.

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I think that's phenomenal. And this is so exciting

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because, you know, obviously we at Clickstream

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Studios, we're a content creation, content marketing

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company. And we've sort of hyper focused on that.

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But we're certainly not the first company agency

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to do that sort of thing. But then we, you know,

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look around for talent. And there's people who

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are incredibly talented, but most of them are

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not necessarily formally trained. It's because

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they figured this out on their own. And to have

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the ability to have a Syracuse University grade

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student graduate to come join the team is huge.

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I think it's a little bit of what we're aiming

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to do, too, is to provide people in this creator

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economy, creators who are even more savvy, who

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are even better trained, who understand all aspects

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of the business. Because we say a lot that we're

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not just creating Shooters, you know, we're not

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just creating camera people with phones. We're

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creating editors We're helping to engender the

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next kind of communicators around the creator

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economy, too I love that if you wouldn't mind

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let's drill down on that a little bit because

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one of the things I want to ask you is is kind

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of what this program looks like and if I'm a

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perspective student What might appeal to me or

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what might I do in this program? Yeah, so the

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program right now what Vice Chancellor Haney

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Dean Mark Lodato Senior Dean Regina Luttrell

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and Dean Alex McKelvey, which is the leadership

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team of this center. So we've got some really

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talented minds working on all of this. We're

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aligning around three pillars. So I'll explain

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the three because they're kind of big. They have

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a lot to them, but that's kind of the idea. Sure.

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So we're aligning around academics, obviously,

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because we're a university. That's what we do.

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So there's about 35 different courses that we've

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identified that already exist within Newhouse

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and Whitman that can be aligned towards the center.

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So we have a lot of resources to draw on that

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are already in place that students can take courses.

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that are Center for the Creator Economy designated

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courses. So when somebody's coming in as a prospective

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student, they'll know that there's a strong foundation

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there for them. We are also looking at new additions

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and new ideas to that, but that's obviously very

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much in progress. Because if you can believe

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it, this thing started right before Halloween.

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So it was October. So we've been moving very

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quickly. That also speaks to the industry a little

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bit. Well, yeah, exactly. It's kind of a launch

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and a few pivots, just figuring out what makes

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the most sense. Along the lines with the academics

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is a research arm, so we're putting together

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a research team because that also probably makes

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sense, right? where we have graduate students

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and undergraduate students that are going to

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help to produce a report on the creator economy.

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We're hoping to make it annual. And we're hoping

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to touch all the different content categories,

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sports, gaming, news, politics. There's so much

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going on in politics right now for creators.

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And obviously we all know that the state of journalism

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is changing. So it's interesting to address that

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through both Newhouse and Whitman. Researchers

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who are already, we have professors and graduate

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students who are already doing dissertations

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and doing. publication level work on this. So

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we're going to gather those resources and put

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that in the academic category. So that's one

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pillar. So our second pillar is industry. So

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industry has been reaching out to us left and

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right. We are very, very lucky to be talking

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to all the major tech companies, to be talking

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to anyone who has a content creation platform.

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We're talking to agents, managers, the people

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who represent the top creators in the country.

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Some of the top creators in the country themselves

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have reached out to us just to say, we think

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this is a really good idea. So what we're trying

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to do is figure out exactly how to partner with

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them because academia and industry meeting in

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the middle is a really new and different idea.

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We're not the only ones trying to do that part,

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but we are trying as the first academic center

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for the creator economy to figure out how to

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do it in a way that makes sense on both sides.

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So those partnerships are forming slash being

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discussed and developed right now. And then the

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last pillar is the students themselves. So we

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have drop ins with students at the center. We

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have the dropped -ins are meant to be a moment

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for them to collaborate, create, give us their

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feedback. What do you want to see from this center?

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Because if we're not building this thing with

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them, this is for them. 100 percent. If we're

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not building it with them, we know in terms of

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creator economy, ethos, that's not going to fly.

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So those are just a few things we're working

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on. Wow. Let me ask you this. As you're putting

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all these things together, What plans do you

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have for kind of student involvement in sort

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of steering these things? Because I feel like

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a lot of this industry is led by these young

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folks that need to educate us as much as vice

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versa. Well, I have an extremely talented project

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coordinator. His name is Thomas O 'Brien, and

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he is a creator himself. So we have somebody

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on the ground who really knows this. Like, I

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love to create content myself, but I'm 48 years

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old, so I am not in the game as much as someone

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like a Thomas. Thomas also went to Syracuse,

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just graduated, is still kind of like tied to

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all the student creators on campus. He's made

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a bunch of the videos on our Center for the Creator

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Economy accounts. He's kind of what I like to

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call the executive producer of the platforms

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that we control. And what we're working on right

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now, he has all these incredible ideas of ongoing

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series that students can help produce. And that's,

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you know, anyone who's been in production in

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any sort of like way, shape or form knows that

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as long as you have a good idea to get behind,

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we can figure out how to shoot it and create

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it. So that's what we're working on right now,

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where there would almost be like a creator crew

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that would be responsible for TikTok, Instagram.

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I'm hoping to expand to Substack, which is one

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of my favorite creator platforms, because I love

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the written word, but we'll see. So I think that

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once we start to build those out, maybe even

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into sort of like different student -led teams,

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we feel, and Thomas and I just talked about this

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this morning, which it really blew me away. He

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said, the content is the bridge. And I was just

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like, that's it, because everyone thinks content's

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so easy to create, but it's not, especially not

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content that's really meaningful. Yeah. You know,

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and then kind of along those lines, we also have

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this world of algorithms to deal with, right?

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Oh, yes. So that's our biggest challenge as an

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organization trying to help all kinds of different

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businesses and people navigate all these different

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platforms. Is that something the program will

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speak to, is kind of demystifying these algorithms?

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Definitely. I can say with 100 % confidence,

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we'll be talking about algorithms and we'll be

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talking about AI. Because we already are at Syracuse.

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So I teach in Newhouse's public relations program.

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And we are talking about AI and algorithms and

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how it all works every day. Because what we know

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is that the students are surrounded by it. There's

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tools. They know for the most part how algorithms

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work. They don't necessarily know, let's say,

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that TikTok is an interest -based algorithm and

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Facebook and Instagram used to be a social graphing

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algorithm. But if you tell them that, they're

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like, oh, that makes sense. And also to understand

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that every other algorithm for every other social

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media platform has followed TikTok since it became

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wildly successful. And now we don't care who

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your friends and family are. We just care what

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you're interested in. And are you watching this

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video for three to five seconds? So I think that

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knowledge is power. So if you know that, then

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you have a little bit more power over those algorithms,

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which is helpful for the just sheer addictiveness

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of social media. But then we can also have them

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use algorithms to their advantage when they're

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doing content creation to make sure that they're

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kind of seen, interacted with. And again, just

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trying to find, I hesitate to say the word meaningful

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again, but just to find a place where we can

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make content that actually does something, that

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isn't a throwaway, that for the students really

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furthers their interests or whatever it is that

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they're looking to get out of it. I think that

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that's what at least our program and then the

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center is always trying to offer. That's great.

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That's such an incredible thing. For folks that

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aren't versed on this, Parents even, thinking

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about where to send their kids. Can you give

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a little outlook on just what the job market

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is? What are the careers and what's that look

00:12:22.769 --> 00:12:24.830
like for folks from this program? Oh, it's such

00:12:24.830 --> 00:12:27.269
a good question. I think that the... There's

00:12:27.269 --> 00:12:29.529
so much that's undefined right now. And I think

00:12:29.529 --> 00:12:32.350
that's not breaking news by any means, but I'm

00:12:32.350 --> 00:12:34.470
a parent too. I have a seven and 11 year old

00:12:34.470 --> 00:12:36.370
and I'm just like, what is work even going to

00:12:36.370 --> 00:12:38.169
look like for them? Are we going to be on like

00:12:38.169 --> 00:12:41.389
universal basic income by then? Like, so the,

00:12:41.389 --> 00:12:44.450
I think that the nature of work is changing.

00:12:45.110 --> 00:12:49.340
My research at Syracuse is also an AI. So I work

00:12:49.340 --> 00:12:53.360
on the team that develops strategies for AI detection.

00:12:54.519 --> 00:12:57.340
It's an interesting place to be because I've

00:12:57.340 --> 00:12:59.940
read a lot of studies on what's working, what's

00:12:59.940 --> 00:13:04.039
not working. Is it AI? Isn't it AI? A lot of

00:13:04.039 --> 00:13:06.360
what we're coming down on right now is not, is

00:13:06.360 --> 00:13:09.240
it AI or not. We're going to become savvy and

00:13:09.240 --> 00:13:11.700
know whether it's AI or not. We're also going

00:13:11.700 --> 00:13:13.919
to start to assume that we are talking to an

00:13:13.919 --> 00:13:15.980
AI when we're talking to customer service and

00:13:15.980 --> 00:13:18.299
things like that. So I think that the world is

00:13:18.299 --> 00:13:21.200
starting to shift. No matter how you feel about

00:13:21.200 --> 00:13:24.639
AI, that shift is still happening. And believe

00:13:24.639 --> 00:13:27.159
me, there's many misgivings that I have as a

00:13:27.159 --> 00:13:28.740
parent as well, where I'm just like, are they

00:13:28.740 --> 00:13:30.899
just going to be pushing buttons all day? But

00:13:30.899 --> 00:13:33.639
I think that there's a lot of creativity. I think

00:13:33.639 --> 00:13:35.940
there's a lot of efficiency that comes with AI

00:13:35.940 --> 00:13:38.990
as well that can be really helpful. So it's a

00:13:38.990 --> 00:13:41.090
humongous trade off. You know, are we trading

00:13:41.090 --> 00:13:43.389
data centers for efficiency is a great question.

00:13:44.409 --> 00:13:47.509
But I think that the nature of work for graduating

00:13:47.509 --> 00:13:49.809
seniors and those who are coming into school

00:13:49.809 --> 00:13:54.590
now is a humongous question. But I and also in

00:13:54.590 --> 00:13:57.889
my five jobs that I have, I'm a consultant. So

00:13:57.889 --> 00:14:00.450
I work. I have my own business that my wife and

00:14:00.450 --> 00:14:02.789
I run and we do public relations and marketing

00:14:02.789 --> 00:14:05.470
and events, which is why I was tapped for this

00:14:05.470 --> 00:14:09.039
launch director role. So in my work world, we

00:14:09.039 --> 00:14:12.000
are using AI all day every day. And so there's

00:14:12.000 --> 00:14:14.220
not a client that doesn't require it. There's

00:14:14.220 --> 00:14:15.840
not a client that's not using it themselves.

00:14:16.159 --> 00:14:18.259
So to think that we wouldn't be integrating that

00:14:18.259 --> 00:14:22.879
into what we do in our academic work seems, at

00:14:22.879 --> 00:14:25.940
least to me, sort of not really possible. Like

00:14:25.940 --> 00:14:29.240
that's not sustainable. So when I start to see

00:14:29.240 --> 00:14:31.200
what the work world looks like, there's still

00:14:31.200 --> 00:14:33.220
lots of opportunities. There's going to be very

00:14:33.220 --> 00:14:35.500
different. Is entry level going to look the same?

00:14:35.659 --> 00:14:38.860
Probably not. Are some of those white collar

00:14:38.860 --> 00:14:41.820
jobs going to change? I would say yes. And I

00:14:41.820 --> 00:14:44.159
think that there's so many different industry

00:14:44.159 --> 00:14:47.139
reports and mainstream media coverage that would

00:14:47.139 --> 00:14:50.080
sort of support what I'm saying, that it's not

00:14:50.080 --> 00:14:51.820
that there won't be jobs. It's that those jobs

00:14:51.820 --> 00:14:54.279
are going to look really different. I actually

00:14:54.279 --> 00:14:57.600
had a guest lecture with a person from a leading

00:14:57.600 --> 00:15:00.460
PR firm down in DC come in this past semester

00:15:00.460 --> 00:15:03.570
and he said, It might be a good thing in terms

00:15:03.570 --> 00:15:06.049
of public relations jobs where when you start

00:15:06.049 --> 00:15:07.750
as a public relations assistant, you're doing

00:15:07.750 --> 00:15:10.429
a lot of the dirty work. You're doing research

00:15:10.429 --> 00:15:12.970
and you're building media lists and you're kind

00:15:12.970 --> 00:15:15.529
of just doing all the Excel spreadsheets that

00:15:15.529 --> 00:15:17.789
the business needs. Maybe you won't be doing

00:15:17.789 --> 00:15:20.309
that. Maybe AI will help you do that and you'll

00:15:20.309 --> 00:15:22.909
be able to go have lunch with clients and build

00:15:22.909 --> 00:15:26.100
in -person relationships. So I think that the

00:15:26.100 --> 00:15:28.840
nature of work is definitely changing. But I

00:15:28.840 --> 00:15:30.679
can definitely understand being very nervous

00:15:30.679 --> 00:15:34.159
going into this graduating class, for sure. I'm

00:15:34.159 --> 00:15:37.240
completely with you. And at the same time, I'm,

00:15:37.240 --> 00:15:39.240
I guess, old enough to remember the time when

00:15:39.240 --> 00:15:41.059
computers were going to take all our jobs. Remember

00:15:41.059 --> 00:15:44.519
that? And the internet. And yeah. And to me,

00:15:44.620 --> 00:15:46.080
it's just that evolution. I can go all the way

00:15:46.080 --> 00:15:48.440
back to interchangeable parts that we learned

00:15:48.440 --> 00:15:53.580
about. Board and factories and things. But to

00:15:53.580 --> 00:15:59.279
me, it's a tool. And I also think about, I might

00:15:59.279 --> 00:16:00.980
even take that farther than most people go in

00:16:00.980 --> 00:16:04.200
terms of what I am cool with, I guess, when it

00:16:04.200 --> 00:16:06.700
comes to AI. Because I think about things like

00:16:06.700 --> 00:16:09.139
people in art. And for years, we had these incredible

00:16:09.139 --> 00:16:11.519
artists, and they used paint and brush and canvas.

00:16:11.899 --> 00:16:13.879
And a computer came along, and we had Photoshop.

00:16:14.019 --> 00:16:16.240
And people started making art with a mouse. And

00:16:16.240 --> 00:16:18.740
everybody, oh, that's not art. Graphic design

00:16:18.740 --> 00:16:21.799
is a massive industry, and it's very well respected.

00:16:23.269 --> 00:16:25.889
This sort of goes along the same way. Now, AI

00:16:25.889 --> 00:16:28.730
does a lot for us that we're not used to, but

00:16:28.730 --> 00:16:30.490
it's still a tool at the end of the day. And

00:16:30.490 --> 00:16:34.970
to me, it's the product of what you put in. And

00:16:34.970 --> 00:16:38.029
obviously, there's some levels there. But that's

00:16:38.029 --> 00:16:40.750
kind of the way I look at it. And I also look

00:16:40.750 --> 00:16:43.110
at some of these things. And today, obviously,

00:16:43.110 --> 00:16:44.450
is a lot different than it's going to be in a

00:16:44.450 --> 00:16:47.470
few years. But to date, AI has created far more

00:16:47.470 --> 00:16:52.539
jobs than it's eliminated. I'm cautiously optimistic

00:16:52.539 --> 00:16:54.559
that it is gonna be more of a shift than anything

00:16:54.559 --> 00:16:57.360
else. I don't think you're gonna find millions

00:16:57.360 --> 00:16:59.759
of people out of work. They will be in different

00:16:59.759 --> 00:17:02.240
types of jobs potentially. And to me, that's

00:17:02.240 --> 00:17:05.180
sort of the evolution of life. But again, maybe

00:17:05.180 --> 00:17:07.539
I have a little more rosy view than some, but

00:17:07.539 --> 00:17:12.000
as a tech guy, I try not to be overly worried

00:17:12.000 --> 00:17:13.960
about things, even though they're very valid.

00:17:14.039 --> 00:17:16.319
Yeah, I agree. I think there's an optimism to

00:17:16.319 --> 00:17:18.500
be had for sure. And I also think that this is

00:17:18.500 --> 00:17:20.519
massive technological change that we've been

00:17:20.569 --> 00:17:23.950
working towards and wanting for over, I don't

00:17:23.950 --> 00:17:26.650
know, 80 years. So people think that AI is new.

00:17:26.809 --> 00:17:29.150
It started in the 1950s. The government has funded

00:17:29.150 --> 00:17:32.970
AI research since then, and we have only been

00:17:32.970 --> 00:17:36.210
held back because of the technology. The microchips

00:17:36.210 --> 00:17:39.009
are the key that we can actually fit the compute

00:17:39.009 --> 00:17:42.210
on something to power the AI. That's only been

00:17:42.210 --> 00:17:46.309
available since 2022. It's hard when chat GPT

00:17:46.309 --> 00:17:48.750
explodes on the scene in 2022 and people say,

00:17:48.769 --> 00:17:51.910
oh, that's AI. That's one iteration of AI. But

00:17:51.910 --> 00:17:53.809
to your point, it's been evolving for a really

00:17:53.809 --> 00:17:57.329
long time. And I also wonder my view when we

00:17:57.329 --> 00:17:59.650
start to talk about shooting data centers up

00:17:59.650 --> 00:18:02.650
into space and solar panels and things like that,

00:18:02.890 --> 00:18:05.250
which I think are really innovative ideas, but

00:18:05.250 --> 00:18:08.009
also. Like there was a NASA scientist that said

00:18:08.009 --> 00:18:10.089
like, have you ever been to space? Like it's

00:18:10.089 --> 00:18:12.150
actually kind of hard to do these things. So

00:18:12.150 --> 00:18:13.829
there's going to be a lot that has to evolve

00:18:13.829 --> 00:18:17.450
and unfold. But I think that the value of human

00:18:17.450 --> 00:18:21.450
creation would also exponentially increase because

00:18:21.450 --> 00:18:23.710
it might be more rare to see something that's

00:18:23.710 --> 00:18:26.049
been created by you or I. And you brought up

00:18:26.049 --> 00:18:29.390
art. I did my thesis. I did my master's at Newhouse

00:18:29.390 --> 00:18:32.150
because I'm all in on Newhouse if you can't tell.

00:18:32.740 --> 00:18:36.160
But I did my master's at Newhouse on, are women

00:18:36.160 --> 00:18:38.460
artists using AI in their creative process or

00:18:38.460 --> 00:18:41.140
not? And the answer was 50 -50. It was 20 women

00:18:41.140 --> 00:18:43.460
and 10 of them were and 10 of them weren't. And

00:18:43.460 --> 00:18:45.460
I think that that kind of represents how people

00:18:45.460 --> 00:18:49.140
feel right now about it. There's so many benefits

00:18:49.140 --> 00:18:51.640
and also we can't even get into like the benefits

00:18:51.640 --> 00:18:54.960
of health care and people who like disability

00:18:54.960 --> 00:18:57.200
research. There's just going to be so many strides

00:18:57.200 --> 00:18:59.960
made in those areas that are kind of undeniable.

00:19:00.039 --> 00:19:02.640
But then again, it comes with pretty massive

00:19:02.640 --> 00:19:05.599
tradeoffs. Yeah. Yeah, absolutely. I could talk

00:19:05.599 --> 00:19:07.700
AI all day. We could get going on that. I love

00:19:07.700 --> 00:19:10.400
it. And I love to hear that, you know, again,

00:19:10.480 --> 00:19:12.400
one of the top universities in the country is

00:19:12.400 --> 00:19:15.579
all over these things in the fact that, you know,

00:19:15.579 --> 00:19:19.930
these are the priorities that the school is giving

00:19:19.930 --> 00:19:24.410
these students, you know, it's great. Especially

00:19:24.410 --> 00:19:26.730
because it's in Syracuse. Exactly where we need

00:19:26.730 --> 00:19:29.329
these things. So I love to lead right here at

00:19:29.329 --> 00:19:31.049
home. Well, with Micron coming, you know, we

00:19:31.049 --> 00:19:33.529
got to be ready. 100%. Yeah. But I also just

00:19:33.529 --> 00:19:35.329
think that what I really love about Syracuse,

00:19:35.369 --> 00:19:37.349
I've lived in New York City. I lived in Portland,

00:19:37.349 --> 00:19:40.789
Oregon. And I knew that I always had my Syracuse

00:19:40.789 --> 00:19:45.069
in the back of my mind because I knew that. I'm

00:19:45.069 --> 00:19:46.890
a communicator, so I knew that that's eventually

00:19:46.890 --> 00:19:50.049
where I wanted to be. But I just think that for

00:19:50.049 --> 00:19:53.809
Syracuse, the city, what an amazing gem to have.

00:19:55.230 --> 00:19:59.089
The university truly is 100 % focused on leading.

00:19:59.930 --> 00:20:01.549
It's like, what is the next thing that we could

00:20:01.549 --> 00:20:03.390
be doing? That's what we're talking about on

00:20:03.390 --> 00:20:05.829
campus, truly. I love it. I love it. And you're

00:20:05.829 --> 00:20:07.390
certainly leading like this. Like we said, this

00:20:07.390 --> 00:20:09.890
is the first program in the country. Sort of

00:20:09.890 --> 00:20:11.430
surprising that it's the first program in the

00:20:11.430 --> 00:20:14.170
country. I'm guessing that this spark will ignite

00:20:14.170 --> 00:20:17.069
pretty quickly in different places. But, you

00:20:17.069 --> 00:20:19.730
know, as you've mentioned, this creator economy,

00:20:20.269 --> 00:20:24.230
it didn't, you know, pop up this summer. It's

00:20:24.230 --> 00:20:26.369
been things that has been a booming industry

00:20:26.369 --> 00:20:27.930
and people have been making billions of dollars

00:20:27.930 --> 00:20:30.970
for a number of years at this point. So love

00:20:30.970 --> 00:20:33.490
to see it get this attention that it deserves.

00:20:34.180 --> 00:20:38.099
and these resources. One other thing I'll ask

00:20:38.099 --> 00:20:41.819
you. So if folks want to find out more about

00:20:41.819 --> 00:20:44.039
this, what's the best way, whether you're a prospective

00:20:44.039 --> 00:20:47.619
student or somebody like me, a business person

00:20:47.619 --> 00:20:50.200
who wants to tap into this talent. Yeah, I think,

00:20:50.240 --> 00:20:54.539
so we have a website, creatoreconomy .syr .edu.

00:20:55.079 --> 00:20:58.160
And then I would also encourage people to follow

00:20:58.160 --> 00:21:01.019
our Instagram and TikTok accounts, particularly

00:21:01.019 --> 00:21:03.500
Instagram, because that's where I think that's

00:21:03.500 --> 00:21:05.980
where you can get a real sense of, as the young

00:21:05.980 --> 00:21:08.160
ones say, the vibe that we're going for, but

00:21:08.160 --> 00:21:12.059
also just to really see the content and sort

00:21:12.059 --> 00:21:14.720
of how we're attaching meaning to it in action.

00:21:15.319 --> 00:21:16.799
Because I think that that's really important.

00:21:17.420 --> 00:21:20.740
What you just said I think is very poignant that

00:21:20.740 --> 00:21:24.559
it's half a trillion dollars that Goldman Sachs

00:21:24.559 --> 00:21:27.160
estimates will be invested in the crater economy.

00:21:27.500 --> 00:21:31.140
And that report was from 2023. So it's just it's

00:21:31.140 --> 00:21:34.839
it's huge. And I think that it's not this I think

00:21:34.839 --> 00:21:37.220
a lot of folks tend to kind of like downplay

00:21:37.220 --> 00:21:39.400
the creator economy and they say, oh, it's just

00:21:39.400 --> 00:21:41.359
tick tock and it's just dancing and that kind

00:21:41.359 --> 00:21:43.140
of stuff. And sure, that's kind of how it started.

00:21:43.680 --> 00:21:45.980
But it's really evolved into a business. And

00:21:45.980 --> 00:21:47.799
I think we have to treat it that way. And we

00:21:47.799 --> 00:21:50.220
have to understand that, for example, we have

00:21:50.220 --> 00:21:52.700
students where I'm thinking of this wonderful

00:21:52.700 --> 00:21:56.480
student. She has a brand business out of her

00:21:56.480 --> 00:22:00.559
sorority. And so she receives products from brands

00:22:00.559 --> 00:22:03.559
and she posts about them on Instagram, TikTok,

00:22:03.759 --> 00:22:06.220
et cetera. LinkedIn is one of her platforms that

00:22:06.220 --> 00:22:08.559
she finds a lot of success on. I know. So it's

00:22:08.559 --> 00:22:13.299
not the big two always. And then she also gives

00:22:13.299 --> 00:22:16.839
those products to her sorority sisters. So there's

00:22:16.839 --> 00:22:19.140
maybe like upwards of like 20 or 30 women who

00:22:19.140 --> 00:22:21.160
are receiving this perfume or whatever it might

00:22:21.160 --> 00:22:24.059
be. And the brands know that not only is she

00:22:24.059 --> 00:22:26.880
the target audience, So are all of those other

00:22:26.880 --> 00:22:29.500
women. And it kind of grows out from there. And

00:22:29.500 --> 00:22:32.819
it's an incredible way to think about influencing.

00:22:33.240 --> 00:22:34.900
You know, we talk about influencers and all that.

00:22:35.000 --> 00:22:37.200
But like to truly influence someone to buy something

00:22:37.200 --> 00:22:39.819
and change their behavior. This is the way that

00:22:39.819 --> 00:22:44.200
brands are enacting that now. 100 percent. That's

00:22:44.200 --> 00:22:46.920
something that I don't know if. We've talked

00:22:46.920 --> 00:22:48.940
about it a lot, but we've announced recently

00:22:48.940 --> 00:22:51.720
that clickstream scooters were extending to downtown

00:22:51.720 --> 00:22:54.299
Syracuse. Congratulations. That's exciting. Thank

00:22:54.299 --> 00:22:58.539
you. I'm very excited. It'll be a little over

00:22:58.539 --> 00:23:01.000
16 ,000 square feet, the size of our facility.

00:23:01.180 --> 00:23:04.619
No big deal. We're going to be doing a wide variety

00:23:04.619 --> 00:23:06.180
of things, but one of the things that we're going

00:23:06.180 --> 00:23:08.259
to be leaning heavily into is this live social

00:23:08.259 --> 00:23:12.240
selling. Oh, yes. This is very much along the

00:23:12.240 --> 00:23:15.000
lines of what you were talking about where What

00:23:15.000 --> 00:23:18.240
we'll do is for brands that have a product, we'll

00:23:18.240 --> 00:23:20.180
provide the talent, the set, the tech, everything.

00:23:20.220 --> 00:23:23.500
We'll go live and sell their products. But that

00:23:23.500 --> 00:23:24.940
feeds into exactly kind of what you're talking

00:23:24.940 --> 00:23:26.400
about. I think it's interesting. People don't

00:23:26.400 --> 00:23:28.299
necessarily understand how some of these influencer

00:23:28.299 --> 00:23:31.640
programs work where you can do that. We have

00:23:31.640 --> 00:23:33.940
that capability. We can go live and I can go

00:23:33.940 --> 00:23:36.519
and talk to a thousand people, however many watch

00:23:36.519 --> 00:23:39.460
me. But also all of these other folks that have

00:23:39.460 --> 00:23:41.779
a following can now also go sell my product.

00:23:41.960 --> 00:23:45.500
They make a little piece of it. It becomes an

00:23:45.500 --> 00:23:49.319
incredible way to sell a product these days where,

00:23:49.500 --> 00:23:51.720
you know, it used to be a matter of, we got a

00:23:51.720 --> 00:23:54.119
TV ad and this one's real clever and, you know,

00:23:54.160 --> 00:23:56.059
maybe it's good, maybe it catches attention or

00:23:56.059 --> 00:23:58.940
not, but there's nothing like, you know, and

00:23:58.940 --> 00:24:00.539
people don't, I don't know, I feel like they

00:24:00.539 --> 00:24:02.579
get sick of the word influencer, but it really

00:24:02.579 --> 00:24:05.140
is the most accurate word because it's, you know,

00:24:05.140 --> 00:24:06.880
folks, and I think what a lot of people don't

00:24:06.880 --> 00:24:09.519
understand is these micro influencers. We're

00:24:09.519 --> 00:24:11.099
not necessarily talking about people with millions

00:24:11.099 --> 00:24:13.039
of followers anymore, it could be a few thousand.

00:24:13.359 --> 00:24:17.039
but you've got a few thousand good friends and

00:24:17.039 --> 00:24:18.740
a couple hundred of them will buy that product.

00:24:19.180 --> 00:24:23.420
You're incredibly valuable to brands. So we think

00:24:23.420 --> 00:24:25.779
this is an incredible world and we're investing

00:24:25.779 --> 00:24:28.119
heavily into doing these sorts of things and

00:24:28.119 --> 00:24:30.759
learning these things that so many folks don't

00:24:30.759 --> 00:24:36.200
even realize exist. So it's just really exciting.

00:24:36.319 --> 00:24:38.380
Do you think that some of it's because it's been

00:24:38.380 --> 00:24:41.839
driven by like sort of the Gen Z kind of cohort

00:24:41.839 --> 00:24:44.940
where they almost created their own thing in

00:24:44.940 --> 00:24:46.960
their own platforms. And then some of us myself

00:24:46.960 --> 00:24:48.579
very much included. We were like, hey, what are

00:24:48.579 --> 00:24:51.240
you guys doing over there? And then by the time

00:24:51.240 --> 00:24:53.279
we realized what they were doing, I'm like, I'm

00:24:53.279 --> 00:24:55.140
sorry, what's happening? There's like a multimillion

00:24:55.140 --> 00:24:56.920
dollar business coming out of your dorm room.

00:24:57.059 --> 00:24:59.759
You know, like that's kind of what it really

00:24:59.759 --> 00:25:02.099
I've been working with bloggers and influencers

00:25:02.099 --> 00:25:05.279
my whole career. So I have a 20 year public relations,

00:25:05.400 --> 00:25:07.920
communications events career where I remember

00:25:07.920 --> 00:25:09.660
when somebody said to me, oh, you need to reach

00:25:09.660 --> 00:25:11.900
out to bloggers, not just traditional media.

00:25:12.190 --> 00:25:14.690
And I was like, why? And then when I started

00:25:14.690 --> 00:25:17.230
reaching out to them, they had that loyal audience.

00:25:17.230 --> 00:25:19.710
It was all written on websites back then. And

00:25:19.710 --> 00:25:22.009
then it morphed into influencers. And then we

00:25:22.009 --> 00:25:24.650
were sending people products on Instagram. And

00:25:24.650 --> 00:25:26.730
like, will you review this? Or will you come

00:25:26.730 --> 00:25:28.750
to this event and post about it? Those are all

00:25:28.750 --> 00:25:32.190
very quaint by today's standards. And now it's

00:25:32.190 --> 00:25:35.410
just this. We have a term sheet that we would

00:25:35.410 --> 00:25:38.009
send to a creator We would say this is what we

00:25:38.009 --> 00:25:40.490
would like you to do this Here are some suggested

00:25:40.490 --> 00:25:42.630
captions and they can say yes or no as to whether

00:25:42.630 --> 00:25:45.089
they would actually use them and it's just a

00:25:45.089 --> 00:25:47.210
it's a real business relationship And I think

00:25:47.210 --> 00:25:50.910
that people don't realize that young people today

00:25:50.910 --> 00:25:53.690
are very savvy I mean I go to these creator events

00:25:53.690 --> 00:25:55.670
and they're throwing around where it's like IP

00:25:55.670 --> 00:25:58.609
and they're saying like I can't I can't engage

00:25:58.609 --> 00:26:00.529
with that brand because it doesn't align with

00:26:00.529 --> 00:26:03.170
my values and I won't give my IP to someone who

00:26:03.170 --> 00:26:05.069
doesn't align with my values. I'm just like,

00:26:05.230 --> 00:26:08.309
where are you? You're 19 years old. But it's

00:26:08.309 --> 00:26:10.390
incredible because there's no barrier to entry

00:26:10.390 --> 00:26:12.609
at all anymore. No, you're absolutely right.

00:26:13.130 --> 00:26:14.970
It's interesting. There's been people like Gary

00:26:14.970 --> 00:26:17.069
Vaynerchuk who have been trying to beat this

00:26:17.069 --> 00:26:20.019
drum. for a long time and explained to parents

00:26:20.019 --> 00:26:22.880
that it's a different world and where your teenager

00:26:22.880 --> 00:26:27.200
has figured out a way to make revenue. Something

00:26:27.200 --> 00:26:30.380
that I was just trying to sleep late. That was

00:26:30.380 --> 00:26:34.799
my intention as a 19 year old. But it is very

00:26:34.799 --> 00:26:36.859
much led that way. But it's interesting to see

00:26:36.859 --> 00:26:40.200
how quickly it catches on. So as much as I've

00:26:40.200 --> 00:26:42.319
had these conversations with people and talked

00:26:42.319 --> 00:26:44.059
about and people, oh, I didn't know they did

00:26:44.059 --> 00:26:45.819
that sort of that TikTok shop. I didn't know

00:26:45.819 --> 00:26:47.740
that was a thing. I've had other people that

00:26:47.740 --> 00:26:50.099
go, yeah, my 84 -year -old mother is shopping

00:26:50.099 --> 00:26:53.460
in there all day long. And it's very interesting

00:26:53.460 --> 00:26:58.920
how it spans. It can be a modern day QVC. 100%.

00:26:58.920 --> 00:27:01.859
That's how I describe it, honestly, is exactly

00:27:01.859 --> 00:27:04.960
that way. And it's neat, though. And when you

00:27:04.960 --> 00:27:06.440
think about it, you drill back and you go, well,

00:27:06.440 --> 00:27:09.220
why is this working? I was like, well, everybody

00:27:09.220 --> 00:27:11.759
loves the convenience of e -commerce, but we

00:27:11.759 --> 00:27:13.960
miss the experience of going to the store and

00:27:13.960 --> 00:27:15.900
asking a salesperson a question about a thing.

00:27:16.039 --> 00:27:18.200
Now you can do that on a live stream. Here's

00:27:18.200 --> 00:27:19.759
a thousand other people and I'm showing you this

00:27:19.759 --> 00:27:22.299
product, but I can ask, hey, does that lid close?

00:27:23.039 --> 00:27:25.940
And you get that sort of human interaction and

00:27:25.940 --> 00:27:28.420
then they mix the community element that you

00:27:28.420 --> 00:27:30.799
got out of all kinds of content. So now maybe

00:27:30.799 --> 00:27:33.539
I'm not even in the market, but I like this person.

00:27:33.619 --> 00:27:36.319
So now I'm watching their sales show and eventually

00:27:36.319 --> 00:27:39.759
I will buy something. It's a very interesting.

00:27:40.029 --> 00:27:42.170
whole new world. But this is a forward thinking

00:27:42.170 --> 00:27:44.349
model that you all are jumping on because this

00:27:44.349 --> 00:27:47.849
is very popular in China. Yes. And very popular

00:27:47.849 --> 00:27:50.569
TikTok in China and other Asian countries, I

00:27:50.569 --> 00:27:54.569
know. But the US has not adopted this as sort

00:27:54.569 --> 00:27:56.950
of like a tactic, a technique, whatever you want

00:27:56.950 --> 00:27:59.119
to call it. So I think the fact that you're getting

00:27:59.119 --> 00:28:01.660
in on that early is very smart. That's our hope.

00:28:01.940 --> 00:28:03.940
Yeah, we'll cross our fingers for that, right?

00:28:04.720 --> 00:28:07.599
To that point, there is one company out in California

00:28:07.599 --> 00:28:10.680
that I think is doing a really great job at it,

00:28:11.039 --> 00:28:13.400
and the gentleman who started that was very experienced

00:28:13.400 --> 00:28:15.880
in the Asian markets, and that's why he's been

00:28:15.880 --> 00:28:18.759
able to do that. But to date, and it doesn't

00:28:18.759 --> 00:28:20.720
mean there aren't some that... that haven't marketed

00:28:20.720 --> 00:28:23.099
themselves well, but we haven't found anybody

00:28:23.099 --> 00:28:25.220
else even remotely close to that. So we'll be

00:28:25.220 --> 00:28:27.339
maybe the second, definitely the first on the

00:28:27.339 --> 00:28:29.400
East Coast. You know, I have someone that was

00:28:29.400 --> 00:28:31.759
in my cohort in my grad program who did his entire

00:28:31.759 --> 00:28:33.859
dissertation on this topic. So if you need research,

00:28:33.859 --> 00:28:35.660
I would love you know who to call. I would love

00:28:35.660 --> 00:28:38.240
that. Or who did direct message as it were. You

00:28:38.240 --> 00:28:39.539
know, because that's the other thing is as much

00:28:39.539 --> 00:28:41.400
as we're jumping in with both feet, this is a

00:28:41.400 --> 00:28:45.279
new thing for all parties. So we will be as knowledgeable

00:28:45.279 --> 00:28:48.680
on it as can be. But that's not necessarily saying

00:28:48.680 --> 00:28:50.509
a lot. at this point, you know what I mean? We

00:28:50.509 --> 00:28:51.589
still have to figure out what the American model

00:28:51.589 --> 00:28:53.009
is going to look like for this because it will

00:28:53.009 --> 00:28:56.269
be culturally very different, I imagine. We're

00:28:56.269 --> 00:28:58.250
seeing very interesting things. What's very interesting

00:28:58.250 --> 00:29:00.349
to me that I've talked to a number of people

00:29:00.349 --> 00:29:02.910
about is you're seeing this take off very much,

00:29:03.049 --> 00:29:05.990
but it's not necessarily the big name brands

00:29:05.990 --> 00:29:08.049
yet. You're seeing people that are selling things

00:29:08.049 --> 00:29:09.769
that are almost sort of like flea market. Like

00:29:09.769 --> 00:29:11.910
underground. They're generic things that you

00:29:11.910 --> 00:29:16.119
can buy in bulk and things of this nature. you're

00:29:16.119 --> 00:29:18.279
not necessarily seeing these big names. And I

00:29:18.279 --> 00:29:20.059
think that's very much coming. And that's the

00:29:20.059 --> 00:29:21.960
part that I'm excited about, you know, when the

00:29:21.960 --> 00:29:24.980
Milwaukee tools or the General Mills or whatever,

00:29:25.160 --> 00:29:28.319
you know, these household names dig into this.

00:29:28.539 --> 00:29:30.670
It's going to be a Real thing, you know, it's

00:29:30.670 --> 00:29:32.269
so interesting because it reminds me of when

00:29:32.269 --> 00:29:34.490
social media platforms started You know that

00:29:34.490 --> 00:29:36.609
it was kind of underground to start. That's like

00:29:36.609 --> 00:29:38.250
any media though. You could you could talk about

00:29:38.250 --> 00:29:41.410
like most like the internet was underground to

00:29:41.410 --> 00:29:44.069
start and then became a big thing and I wonder

00:29:44.069 --> 00:29:46.410
too because it's the progression for some of

00:29:46.410 --> 00:29:48.930
the social media platforms has been that it's

00:29:48.930 --> 00:29:51.210
it's sort of like ours and it's our Neat little

00:29:51.210 --> 00:29:53.269
community that we love like remember when Facebook

00:29:53.269 --> 00:29:56.509
was fun, you know before it got weird And then

00:29:56.509 --> 00:29:58.630
it's like it grows and grows and then the big

00:29:58.630 --> 00:30:01.289
brand come in and they kind of blow it up, which

00:30:01.289 --> 00:30:05.190
is good but also bad because it gets mainstreamed

00:30:05.190 --> 00:30:07.710
and different. But I imagine in this space, it's

00:30:07.710 --> 00:30:09.589
going to be essential because if you don't have

00:30:09.589 --> 00:30:11.670
those big brands, you don't have the money that

00:30:11.670 --> 00:30:14.170
you need. I think that's going to be the case.

00:30:14.450 --> 00:30:16.849
Interesting catch -22 though. I think it's coming

00:30:16.849 --> 00:30:22.329
and the opportunities for all things. I'm of

00:30:22.329 --> 00:30:24.769
the mindset that you can sell just about anything

00:30:24.769 --> 00:30:28.339
that way. I look forward to proving or disproving

00:30:28.339 --> 00:30:30.740
that, I guess, is the case, maybe. Well, somebody's

00:30:30.740 --> 00:30:33.220
got to do it. So why not you? That's exactly

00:30:33.220 --> 00:30:37.079
what I say. Yeah. Carrie, I don't want to take

00:30:37.079 --> 00:30:39.500
too much more of your time. I know you've got

00:30:39.500 --> 00:30:42.960
five different jobs that you've got to get to,

00:30:42.980 --> 00:30:45.759
but I love all my jobs and I enjoy talking about

00:30:45.759 --> 00:30:48.440
them with you. So thank you for having me. Absolutely.

00:30:48.480 --> 00:30:51.220
And definitely you're welcome back any time.

00:30:51.759 --> 00:30:53.920
One of the things we're going to do in the new

00:30:53.920 --> 00:30:55.539
place is there will be a brand new set for Good

00:30:55.539 --> 00:30:58.700
News York for this show. and ideally it'll be

00:30:58.700 --> 00:31:01.660
live in the morning. So we're going to take that

00:31:01.660 --> 00:31:04.799
to the next level and hopefully that works well.

00:31:04.940 --> 00:31:07.140
That's so exciting. We're going to be able to

00:31:07.140 --> 00:31:10.519
do a lot of fun stuff. Well, my legacy TV background

00:31:10.519 --> 00:31:13.420
supports your live broadcast because there's

00:31:13.420 --> 00:31:16.559
nothing like live. I'm completely with you. I'm

00:31:16.559 --> 00:31:18.680
completely with you. I miss that. I spent a lot

00:31:18.680 --> 00:31:20.519
of time on Twitch watching all kinds of random

00:31:20.519 --> 00:31:23.140
programming because I don't know. I don't want

00:31:23.140 --> 00:31:24.579
to decide what to watch. I just want to flip

00:31:24.579 --> 00:31:26.900
it on and I'd watch it. I don't know. Oh, well,

00:31:27.019 --> 00:31:30.220
I have an 11 -year -old gamer. So he's like,

00:31:30.380 --> 00:31:32.400
Mom, I can't go on Twitch. And I'm like, you

00:31:32.400 --> 00:31:35.079
know, maybe like 16, 18. I'm not sure. You know,

00:31:35.200 --> 00:31:37.160
it's going to be a little while. Yeah. Yeah,

00:31:37.299 --> 00:31:42.059
it gets a little. Although now I'm teaching him

00:31:42.059 --> 00:31:44.240
how to edit, because I see from my work on the

00:31:44.240 --> 00:31:46.779
center just how essential basically video editing

00:31:46.779 --> 00:31:49.559
skills. If I can give any unsolicited advice

00:31:49.559 --> 00:31:50.960
to parents, I'm like, just teach your kids how

00:31:50.960 --> 00:31:54.619
to edit video. Do CapCut, do Premiere, do anything.

00:31:54.980 --> 00:31:56.839
They need to come out of college knowing how

00:31:56.839 --> 00:31:58.599
to make a video. Used to be code. Remember when

00:31:58.599 --> 00:32:00.160
we told everybody, teach your kid how to code,

00:32:00.559 --> 00:32:03.200
teach your kid how to edit. Right? Yeah. 100%.

00:32:03.200 --> 00:32:05.559
My eight -year -old has a couple of videos on

00:32:05.559 --> 00:32:07.539
YouTube that are more viral than half the ones

00:32:07.539 --> 00:32:09.880
we make. I probably shouldn't even say that a

00:32:09.880 --> 00:32:12.579
lot. It's true for my son too. You know what

00:32:12.579 --> 00:32:15.539
these young folks can do. What a world. Here

00:32:15.539 --> 00:32:20.289
we go. With that, Carrie, let's end on just kind

00:32:20.289 --> 00:32:21.670
of the resources. I know we gave the website

00:32:21.670 --> 00:32:24.930
and things, but anything else in particular you

00:32:24.930 --> 00:32:26.569
want to point folks at if they want to learn

00:32:26.569 --> 00:32:29.289
more? Pretty much the website and social is probably

00:32:29.289 --> 00:32:31.390
the best spot. Yeah, I think that the website

00:32:31.390 --> 00:32:33.009
and the social is where you can really get a

00:32:33.009 --> 00:32:35.029
sense of what we're doing right now. And there's

00:32:35.029 --> 00:32:37.210
just so much more to come. Like we are very much

00:32:37.210 --> 00:32:39.470
in development on all of those pillars and ideas

00:32:39.470 --> 00:32:41.789
that we have going. There's on the website, there

00:32:41.789 --> 00:32:44.630
is an email that I check and that Thomas checks.

00:32:44.730 --> 00:32:46.769
So if people want to communicate with us more.

00:32:46.829 --> 00:32:48.990
they should definitely hit that email. And then

00:32:48.990 --> 00:32:50.569
just out of curiosity, how about for students?

00:32:50.690 --> 00:32:52.289
Is the program open? Can they start enrolling

00:32:52.289 --> 00:32:54.650
and things like that? How's that work? That is

00:32:54.650 --> 00:32:57.150
still very much under development. I believe

00:32:57.150 --> 00:32:59.490
that next year is when we're going to start announcing

00:32:59.490 --> 00:33:01.190
when that will be available. That's great. I

00:33:01.190 --> 00:33:05.009
know we had a couple of SU interns this past

00:33:05.009 --> 00:33:07.269
semester and they couldn't have been more excited

00:33:07.269 --> 00:33:09.210
and slightly disappointed that this thing didn't

00:33:09.210 --> 00:33:12.980
exist before they started. I know the students

00:33:12.980 --> 00:33:14.960
and everybody are really excited about this.

00:33:15.039 --> 00:33:16.500
That's one thing that we hear from students and

00:33:16.500 --> 00:33:18.940
alumni both that this is really validating how

00:33:18.940 --> 00:33:21.500
they feel the direction of this industry is going,

00:33:21.579 --> 00:33:23.799
so that's really awesome for us. I can tell you

00:33:23.799 --> 00:33:25.720
both the folks we had, one was a Whitman and

00:33:25.720 --> 00:33:27.920
one was a Newhouse student, and they both very

00:33:27.920 --> 00:33:29.779
much are going into what we're talking about

00:33:29.779 --> 00:33:31.740
here, these types of careers. You had like a

00:33:31.740 --> 00:33:33.920
test case in here. It was great. It was great.

00:33:34.880 --> 00:33:37.769
Incredible, two incredible people. They set the

00:33:37.769 --> 00:33:40.650
bar high for all future interns. You know, Syracuse

00:33:40.650 --> 00:33:43.130
does that. We tend to do that. They do. Absolutely.

00:33:44.329 --> 00:33:46.769
But with that, we will let you go and finish

00:33:46.769 --> 00:33:49.970
up this episode of Good News York. So thanks

00:33:49.970 --> 00:33:51.930
for sticking around. Peace out.
