WEBVTT

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That was the opening of Bach's Partita No. 1

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in B flat and it was played by Sir Andras Schiff.

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I'm Erica Worth and welcome to this Pianist Podcast.

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Today I am speaking with piano tuner to the stars

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Ulrich Gerhards about his role as Director of

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Concert and Artist Services at Steinway & Sons.

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Ulrich, it's great to have you on the Pianist

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Podcast today. Thank you. You're welcome. You

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and I have known each other for a very long time

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and it's always a pleasure to see you out and

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about at concerts and at Steinway events. Now,

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first of all, I can't really call you a piano

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tuner, right? It sounds so undermining. Well,

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I wouldn't say undermining. It's a small part

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of the job that we do and there's a lot of colleagues

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that are piano tuners that mostly tune pianos

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and that's a very, very, very, very sought after

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skill. I always amuse when I fly about and it

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says profession. And what do you put in there?

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You know, if I put what I do for pianos in there,

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there's not enough room to do it. So I end up

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putting either piano tuner because everybody

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understands that or piano technician. My training,

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if you ask me, what is your profession? It's

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I'm a trained piano maker. That was my training

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in Hamburg in the factory. And then I specialized

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as a trained piano maker into. concert preparation

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of our concert instruments on concert platform

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for artists so that and what I do in London which

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is being linked into venues artists communities

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agents is really working on the infrastructure

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of performance pianos not just in the UK and

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Ireland but globally. I didn't know actually

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that you started as as a piano maker so you entered

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Steinway Hamburg as a young How many years ago,

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may I ask? 40 years ago this year. And one of

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my trademarks surely is my apron. And very many

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people, when they see me without apron, they

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don't recognise me. And the apron really was

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the first bit of gear I was given starting my

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apprenticeship, was a blue apron. And that blue

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apron is, in German arts and crafts, is the apron

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for cabinetmakers. And our founder, Heinrich

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Engelhard Steinweg, was a cabinetmaker. And the

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famous picture of him building the kitchen piano,

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he was wearing a blue apron. So that's where

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that apron comes from. So what I put down for

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profession is very, very hard to say, but I would

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probably say for people to understand, I would

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be a concert technician. Concert technician.

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OK, so you started, you went through the whole

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thing at Steinway. You knew all the parts, how

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to make the pianos. Yeah, you were an apprentice,

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obviously, at the start. No, it was three and

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a half years where you really start with going

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to the timber yard, collecting some or selecting

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some timbers. And then you had a workbench with

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all the block planes and chisels and saws. And

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you made that plank of wood, which still had

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bark on it, into something that can then be used

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to do all the different joints. Dovetailing,

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hitting dovetailing, name it, we did it. The

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first part of the apprenticeship was showing

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us apprentices, first of all, the standard of

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excellence that was expected of us, a feel for

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the material. And of course, the initial material

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that is used to make pianos is timbers, different

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timbers. And after cabinet making for about eight

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weeks, we went through all the departments in

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the factory to learn. all aspects of piano manufacturing.

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And then at the end of three and a half years,

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we did a practical exam where we had to build

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an octave piano. And we did a theoretic exams

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with technical drawings, maths, all sorts of

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things. So it was a classic German apprenticeship

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in a craft. And I'm very grateful for it. And

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that three and a half years sort of... linked

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me forever to Steinway & Sons and the rest is

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history. I've been there 40 years, I've never

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looked back. That's amazing, amazing. And now,

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you know, and you have been for many years, they

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call you the tuner to the stars. I mean, you

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know, you obviously, you're there tuning these

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pianos for the top artists, top pianists of the

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world. I mean, what does that entail? What is

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an average day for you? Well, it's... I've got

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an A -list of pianists that want me there and

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this A -list of pianists very much is also the

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quality control of pianos I have in venues or

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indeed the pianos that we now concentrate. I

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need an inventory that allows me to supply the

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greatest pianists of today with pianos that inspire

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them. And then I have a great team of people.

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We have seven concert technicians in London that

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do most of the tuning for concerts. Whereas my

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job is mostly to make sure that pianos we have

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in venues are maintained to the highest level.

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And then when there's André Schiff or in the

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past Murray Pariah or Mitsuko play in these venues,

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I'm there to look after them because they would

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want me there. OK, that I understand. OK. I mean,

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I do believe with some of these pianists, you

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actually travel with them if they do. Yes. Yeah.

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Yes. So that is it's again. Over three decades

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of being closely linked with pianists and pianos,

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one forms very, very close relationships and

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they are very much private and they are treasured.

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Yes. The work with great pianists over the years

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really informs how I set up pianos and select

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pianos as well. If I select them in Hamburg,

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I would select the piano that I would be happy

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to take on, to prepare, to put in front of a

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great artist, whether of the younger generation

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or older generation. A lot of the get -to -know

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the younger generation happens over piano competitions,

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where, of course, in one competition you meet

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a great number of talented pianists. And very

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often right at the beginning with the piano tryout,

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you already form a bond with some pianists. And

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they are very often pianists that have an affinity

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to the piano and therefore want to actually connect

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with a piano technician. And in the past competitions,

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pianists that are now established like Paul Lewis

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or Kirill Gerstein and many others, I met first

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in piano competitions. That is amazing, Uli.

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I mean, but you also have such a name. You know,

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we all know who you are. Well, that helps. But

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it also is, you know, if I go anywhere to service

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pianos, you know, there's no limit on the hours

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I work because the result that I leave behind

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needs to reflect this reputation. So the reputation

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is only valid if you actually deliver continuously

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at very high quality. represent the brand of

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Steinway and Sons as the prime instruments for

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performance. Absolutely, yes. I mean, obviously,

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you know, each hall has a different acoustic,

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and you obviously have to be aware of that, I

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imagine. Yeah, very much so. And I get asked

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often now to select for venues. And the reason

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why the venues asked me because I'm not Yes,

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I work for Steinway, but if I look up the Barbican

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Centre, I'm as much part of the Barbican Centre

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than of Steinway & Sons. And as the technician

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responsible for venues like Barbican and Wickmore,

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I would be foolish not to have the right piano

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in the venues. So they asked me, rather than

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a panel of artists, to go and find a piano. And

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they are confident that what I will select is

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something that suits into the venue. You know,

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if you think of a hall like Wigmore Hall, if

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you put the wrong piano in there, you know, because

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you like bright pianos, you select the bright

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piano, it would be totally the wrong choice for

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Wigmore. So you have to be super aware of the

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hall and the artists that play in the hall and

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the repertoire that played in the hall. and then

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go to Hamburg and find the right piano or go

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into the inventory or go into the concert hall

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and say I'm having 958 for the Albert Hall and

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having 184 for Wickmore or for smaller venues

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of music festivals. yeah i mean i remember being

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with you all those years back i think it was

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2013 i looked it was 2013 yes i will never forget

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that either because we were so delayed that we

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just about made it to the factory before they

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closed there was some terrible flight path thing

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going on at heathrow but we flew over to hamburg

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to choose the model d for the barbican that's

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right And you had this long lineup of Model Ds.

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There must have been about 12. I don't know.

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I can't remember. How did you know? I remember

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it didn't take you very long to choose. How did

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you know? I mean, it is instinct, really. You

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look for a piano with the most potential for

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the venue that you search for. But at the same

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time, you know, if you look for like the Barbican,

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you don't just want a bright piano. You want

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a piano with character, a piano that is well

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balanced. between bass, middle section and treble

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and a sonority that projects. And the piano 216

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that we selected, that was actually the piano

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that we used for the Alfred Brand Memorial concert

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on the 5th of January this year. So it's still

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there. It's about to retire and hopefully eventually

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we'll find a good home for it. Oh my goodness!

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That's quite moving because I was at that...

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I know. So that piano has always just was a new

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name on it, obviously, because I remember waiting

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in the lounge, going on that flight, will we

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go, won't we go? And then arriving, I had to

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sort of, because I'm part of the family in Hamburg,

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they let us select, although they were already

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closed. And that was, again, something very unusual.

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That was a remarkable day. Absolutely. I mean,

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preparing a concert grand for a performance is

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quite a task. How long does it, how long does

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it take? It depends. I mean, the normal situation

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is like we had Joe playing at the Barbican yesterday

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with the LSO. Who? Sorry, who? Son John Cho played

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for the LSO yesterday. Of course. And he played

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978, which is the youngest piano, which was selected

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in Hamburg in 2020 or 2019, even just before

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the pandemic. And I was at the Barbican for maintenance

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on the 10th of February and prepared the piano.

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And then yesterday on the concert day, a colleague

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of mine tuned in the morning and a colleague

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of mine tuned in the evening in the tent. So

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that would be the normal situation with the benefit

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that I had a maintenance session on the piano

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a few days before. Usually it would have been

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the piano is maintained. And then on the concert

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day. we've allocated the piano for the pianist

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and then there will be a pre -rehearsal tuning

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and a pre -concert tuning and an attend. And

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in the pre -concert tuning, there's always piano

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technician meets pianist if there's any small

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adjustments to be made just before the show.

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But in reality, there's very little time. Now,

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if you work with pianists like Mitsuko Uchida,

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it's a much, much, much longer process to find

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the right piano that she's happy to play. and

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then she would want to try the piano before the

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concert and then the piano goes into the venue

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and you do another whole day with her in the

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venue until the concert happens or if she plays

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a resident piano like for example St George's

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Bristol I would be organizing a day to service

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the piano either on the day of the concert or

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a few days before so that when Mitsuko comes

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to the venue, the piano is as well prepared as

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possible. And then the rest of the day is used

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to do the final changes that she would like to

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action and tone before she then plays the concert.

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Wow. That's, you know, many hours there. You

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obviously, I know it's a really silly question,

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but you're, you know, you're crouching over the

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piano, you're kind of, you know, bending over

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the, you know, it's quite physical, isn't it,

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as well? Yes, I mean, that's, thank God, because

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if I, I mean, the difference between my work,

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you know, talking about whether you're a piano

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tuner or how you call yourself, yes, part of

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my day will be piano tuning where you sit down

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and tune. But most of the day is doing all sorts

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of other things till you finally sit down and

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tune when everything else is done. By that time,

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you're actually very often quite ready to sit

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down because you've been on your feet and under

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the piano and taking bits apart and shaping hammers

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and doing quite physical work for hours before.

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Do you do anything? Do you do yoga? Have any

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release of all this tension? I do half an hour

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every day, usually between 5 and 5 .30, which

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is a combination of running, weights, stretching

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and pro exercise, which I've done forever. So

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it's not something new. I've done it since I

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was a teenager, really. That's in the morning?

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Yeah. As a teenager, I did a lot of, you know,

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Indiana skiing and ball games, football, handball,

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volleyball. And since as a grown -up professional,

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there's no time to do that sort of thing. So

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my exercise has always been in the morning before

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work starts because work ends so irregular. If

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I go to the gym after work, well, that would

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never happen. So I get it out of the way in the

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morning. It's like brushing teeth. And it connects

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you with nature as well because you're outdoors.

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And then you can start your day. So it works

00:14:38.799 --> 00:14:41.940
for me. I've never had a bad back or any pains.

00:14:41.980 --> 00:14:45.940
I hardly ever get ill. It keeps the weight down,

00:14:46.080 --> 00:14:48.259
which is also important. It keeps your back strong,

00:14:48.440 --> 00:14:52.440
which is important. So you need to do that. And

00:14:52.440 --> 00:14:55.539
it served me well, I have to say. And you travel

00:14:55.539 --> 00:15:00.259
so much. The jet lag, does that bother you? No,

00:15:00.279 --> 00:15:03.240
I'm very lucky. And again, I think having a routine

00:15:03.240 --> 00:15:06.059
helps. For example, on my flights to Melbourne,

00:15:06.649 --> 00:15:09.690
I fly direct and then I land in Melbourne. And

00:15:09.690 --> 00:15:11.470
the first thing I do check in the hotel, get

00:15:11.470 --> 00:15:14.409
my running shoes and run around your Yara river

00:15:14.409 --> 00:15:17.289
and then get into my routine. And I think the

00:15:17.289 --> 00:15:19.490
other thing that helps with jet lag when you

00:15:19.490 --> 00:15:23.169
do my job is you go yet another concert hall.

00:15:23.250 --> 00:15:25.870
You spend 10 hours with a piano and the work

00:15:25.870 --> 00:15:29.169
is very structured. So you know exactly how far

00:15:29.169 --> 00:15:31.649
you get through a day to finish the work that

00:15:31.649 --> 00:15:34.700
helps your body clock as well to adjust. And

00:15:34.700 --> 00:15:37.059
then you fly back and you crash out on the plane

00:15:37.059 --> 00:15:41.879
and then you start again. I mean, it's it's again,

00:15:42.019 --> 00:15:45.340
I'm lucky. So I don't feel woozy or drowsy or

00:15:45.340 --> 00:15:48.879
sleepy. I just press on. That's fantastic. I

00:15:48.879 --> 00:15:51.559
mean, 10 hours with a piano, that's quite lonely

00:15:51.559 --> 00:15:56.230
one night thing. It is. I mean, if. If you need

00:15:56.230 --> 00:15:58.470
company when you work, then that's not the job

00:15:58.470 --> 00:16:03.110
for you. And sometimes you go a day without speaking

00:16:03.110 --> 00:16:05.149
to anybody. You arrive in the venue, you get

00:16:05.149 --> 00:16:07.450
past stage door, you might negotiate with the

00:16:07.450 --> 00:16:11.110
cleaners, but then you are with the piano and

00:16:11.110 --> 00:16:16.309
in silence. And that is actually, I like it because

00:16:16.309 --> 00:16:20.809
you can get on with work and your mind can do

00:16:20.809 --> 00:16:24.690
all sorts of things whilst working. It's also

00:16:24.690 --> 00:16:27.549
a physical work. There's no computers involved.

00:16:27.889 --> 00:16:31.090
It's all senses. It's ears. It's touch. It's

00:16:31.090 --> 00:16:34.970
feel. It's material. It's sound. It's responding

00:16:34.970 --> 00:16:38.750
to your environment. I find it very gratifying.

00:16:39.129 --> 00:16:42.090
And I find it, I always say I don't get stressed.

00:16:42.470 --> 00:16:44.750
I might get tired, but I don't get stressed.

00:16:45.230 --> 00:16:49.450
And the end result is always very energizing.

00:16:49.610 --> 00:16:55.080
If you, I did some pianos. that were really neglected

00:16:55.080 --> 00:16:58.860
on my last trip to australia and i spent 10 hours

00:16:58.860 --> 00:17:02.759
really grafting and at the end of the day the

00:17:02.759 --> 00:17:05.279
pianos came alive and again the same thing i

00:17:05.279 --> 00:17:06.980
would have been happy to put these pianos in

00:17:06.980 --> 00:17:09.680
front of any great pianist that's that's the

00:17:09.680 --> 00:17:12.359
ultimate goal of servicing pianos and venues

00:17:12.359 --> 00:17:15.420
that you want to get them as good as these pianos

00:17:15.420 --> 00:17:18.309
can be yes and that's Part of my reputation,

00:17:18.390 --> 00:17:20.849
for example, travelling, touring with a pianist

00:17:20.849 --> 00:17:23.789
to venues in South America, the pianos are not

00:17:23.789 --> 00:17:26.309
like they are at Wickmore Hall. They are old

00:17:26.309 --> 00:17:29.289
pianos that are very often neglected, but they

00:17:29.289 --> 00:17:31.750
are all Steinway, so there's potential. So you

00:17:31.750 --> 00:17:34.390
use all your skills to get as much out of the

00:17:34.390 --> 00:17:37.029
piano as possible, and then you hand that piano

00:17:37.029 --> 00:17:39.970
over to an artist who's aware that he will not

00:17:39.970 --> 00:17:42.730
have a brand new Steinway, but with their touch

00:17:42.730 --> 00:17:44.569
and the understanding this instrument is now

00:17:44.569 --> 00:17:46.829
as good as it can be, they will do their magic.

00:17:47.259 --> 00:17:50.559
And the result very often is superb. That's amazing.

00:17:50.859 --> 00:17:55.480
Wow. And you were talking, did you bring up Alfred

00:17:55.480 --> 00:17:58.180
Brandl? Of course, his concert. You worked, well,

00:17:58.259 --> 00:18:00.740
his memorial concert. You worked closely with

00:18:00.740 --> 00:18:05.200
Alfred, didn't you? I did, yes, from 1992 until

00:18:05.200 --> 00:18:09.539
his last concert in Vienna in 2008. And then

00:18:09.539 --> 00:18:12.859
between 2008 and literally the month he passed

00:18:12.859 --> 00:18:16.740
away, we saw each other. I still looked after

00:18:16.740 --> 00:18:20.680
his piano at home when he had artists play to

00:18:20.680 --> 00:18:24.140
him and we met for lunch or tea or, you know,

00:18:24.140 --> 00:18:28.200
it was a really close relationship. And, you

00:18:28.200 --> 00:18:32.059
know, if I was a pianist, do you have a mentor

00:18:32.059 --> 00:18:34.480
who taught you, you know, how to play and about

00:18:34.480 --> 00:18:38.339
what is important? In my profession, certainly

00:18:38.339 --> 00:18:40.880
one of the mentor pianists that I've worked with

00:18:40.880 --> 00:18:46.240
that really showed me what he wanted from a piano

00:18:46.240 --> 00:18:51.259
was Alfred Brendel. He seemed like a fascinating,

00:18:51.519 --> 00:18:54.599
fascinating human being. I mean, I didn't know

00:18:54.599 --> 00:18:57.759
him very well, but it's not just the beauty of

00:18:57.759 --> 00:19:01.579
his playing. There was so much else. One felt

00:19:01.579 --> 00:19:05.599
like so small with him because he was such a

00:19:05.599 --> 00:19:09.019
giant intellect with all subjects, whether it's

00:19:09.019 --> 00:19:13.500
music or art or literature or architecture. or

00:19:13.500 --> 00:19:17.940
theater or cinema he he was he was just incredible

00:19:17.940 --> 00:19:21.940
and you know he could have been the pianist that

00:19:21.940 --> 00:19:25.259
makes you feel as a piano tuner just a tiny unimportant

00:19:25.259 --> 00:19:29.859
person but he was just the opposite and for that

00:19:29.859 --> 00:19:32.519
reason you work even harder because you want

00:19:32.519 --> 00:19:35.440
to give him what he's looking for in order to

00:19:35.440 --> 00:19:38.880
achieve what he wants to achieve music and to

00:19:38.880 --> 00:19:45.619
be true to the composer without any So fantastic,

00:19:45.900 --> 00:19:49.079
man. Wonderful. I mean, you told me that you,

00:19:49.119 --> 00:19:51.599
you know, you would look after his piano at home

00:19:51.599 --> 00:19:54.119
as well. Do you do that for a lot of your, let's

00:19:54.119 --> 00:19:56.900
say, A -list, whatever artists, or do you not

00:19:56.900 --> 00:19:59.880
really have the time or does it just. I do, but

00:19:59.880 --> 00:20:03.859
it really is a very, very small A -list. And,

00:20:03.859 --> 00:20:07.180
and I'll take both one and Marie Pariah is one

00:20:07.180 --> 00:20:12.569
and, and Imogen Cooper and, and. André Schiff,

00:20:12.650 --> 00:20:15.150
all their stymies in London I do look after.

00:20:16.049 --> 00:20:20.789
But you have to be careful with the time and

00:20:20.789 --> 00:20:24.210
you must stay focused on the instruments that

00:20:24.210 --> 00:20:27.789
matter for my own team as well. I can't neglect

00:20:27.789 --> 00:20:32.170
pianos in venues because the colleagues that

00:20:32.170 --> 00:20:34.289
tune in the evening when there's very often very

00:20:34.289 --> 00:20:36.250
little time need the pianos to be maintained

00:20:36.250 --> 00:20:39.900
as well as possible. Yeah, yeah. And all these

00:20:39.900 --> 00:20:42.160
wonderful artists. I mean, when it comes to the

00:20:42.160 --> 00:20:44.980
piano, you have mentioned this before, but do

00:20:44.980 --> 00:20:47.400
you think some of them are more focused on the

00:20:47.400 --> 00:20:50.440
mechanics, the action, that is the feel, and

00:20:50.440 --> 00:20:52.660
then some of them are more focused on the sound?

00:20:53.539 --> 00:20:56.779
Yes, absolutely. That's important to know. I

00:20:56.779 --> 00:21:01.279
mean, ultimately, my aim is to put a piano in

00:21:01.279 --> 00:21:06.220
front of an artist or any artist. that is mechanically

00:21:06.220 --> 00:21:10.099
as well regulated and as fluid as possible whilst

00:21:10.099 --> 00:21:13.140
providing a sound that has the widest dynamic

00:21:13.140 --> 00:21:18.400
range. Now there's a bracket of a small percentage

00:21:18.400 --> 00:21:20.720
where the piano drifts in one or the other way

00:21:20.720 --> 00:21:22.859
and pianos are born in a certain way. There are

00:21:22.859 --> 00:21:25.119
some pianos that are born with a more fluid touch

00:21:25.119 --> 00:21:30.289
and maybe less sonority. Other pianos that have

00:21:30.289 --> 00:21:32.970
a touch that is slightly more, you have to work

00:21:32.970 --> 00:21:35.210
harder to get to the sound, but it gets more

00:21:35.210 --> 00:21:38.829
sonority. At the same time, you never want to

00:21:38.829 --> 00:21:41.049
go into extremes that you have a very heavy piano

00:21:41.049 --> 00:21:43.289
or a super light piano, because if the piano

00:21:43.289 --> 00:21:45.529
is too light, then it's not controllable anymore.

00:21:45.930 --> 00:21:49.369
And the mechanics are so joined at the hip with

00:21:49.369 --> 00:21:54.809
sound that you can hardly separate them. It's,

00:21:54.809 --> 00:21:57.910
yeah, fascinating. But that goes back, Erika,

00:21:58.049 --> 00:22:01.309
into how you select pianos, you know. I was in

00:22:01.309 --> 00:22:04.650
Hamburg recently to select, with Wikinga Olofsson,

00:22:04.769 --> 00:22:10.289
a piano for a concert hall in Iceland. And we

00:22:10.289 --> 00:22:13.329
had earmarked two pianos that we both liked.

00:22:14.170 --> 00:22:17.690
And then the question was between one piano that

00:22:17.690 --> 00:22:21.470
had a slightly more interesting sound for Wikinga,

00:22:21.609 --> 00:22:24.390
but the action was not as fluid. and another

00:22:24.390 --> 00:22:26.730
piano which had a fluid action and a good sound

00:22:26.730 --> 00:22:29.269
and i said if you choose between one or the other

00:22:29.269 --> 00:22:31.769
and the fluid action is important to you choose

00:22:31.769 --> 00:22:33.549
the one with the fluid action and that's what

00:22:33.549 --> 00:22:37.470
we did interesting because in the selection room

00:22:37.470 --> 00:22:40.569
i did check the one that was slightly less free

00:22:41.240 --> 00:22:43.240
And whether there was anything in the regulation

00:22:43.240 --> 00:22:46.460
that could have improved it. And there would

00:22:46.460 --> 00:22:49.220
have been, but not to that extent. So that was

00:22:49.220 --> 00:22:51.359
an action. The more fluid action was an action

00:22:51.359 --> 00:22:53.640
that just came out of the factory slightly more

00:22:53.640 --> 00:22:57.259
fluid. And that's important to take into account

00:22:57.259 --> 00:23:02.259
when you choose pianos. Yeah, I understand. Are

00:23:02.259 --> 00:23:04.759
there any emergencies along the way? Do you keep

00:23:04.759 --> 00:23:08.000
your phone on at all times? My phone has been

00:23:08.000 --> 00:23:11.619
on seven days a week for the last. I don't know

00:23:11.619 --> 00:23:16.759
how many years and it's not it's not because

00:23:16.759 --> 00:23:22.019
one is a control freak it's just that one wants

00:23:22.019 --> 00:23:24.579
to be there for the team if they've got any questions

00:23:24.579 --> 00:23:28.880
and you know I've got the information of venue

00:23:28.880 --> 00:23:31.799
pianos and higher pianos at the back of my head

00:23:31.799 --> 00:23:35.200
so I can make a very quick decision of if there

00:23:35.200 --> 00:23:36.859
comes a question can we do this that and the

00:23:36.859 --> 00:23:39.359
other or here's a problem the other thing is

00:23:39.640 --> 00:23:42.759
Quality control in venues, we are unique that

00:23:42.759 --> 00:23:46.039
we work as a team. So again, using Wickmore Hall,

00:23:46.099 --> 00:23:47.799
because we tune there almost every day as an

00:23:47.799 --> 00:23:52.039
example, we've got people that tune Monday, Tuesday,

00:23:52.039 --> 00:23:54.880
Wednesday, not the same person, but we all follow

00:23:54.880 --> 00:23:57.799
each other up and our tuning is compatible. If

00:23:57.799 --> 00:23:59.900
there is an issue with the piano, I will know

00:23:59.900 --> 00:24:02.960
on the day and I will then link with Wickmore

00:24:02.960 --> 00:24:04.720
and say, I need to go to Wickmore tomorrow to

00:24:04.720 --> 00:24:06.599
have a quick look at the piano because this was

00:24:06.599 --> 00:24:11.839
reported. We therefore can provide a really,

00:24:11.900 --> 00:24:14.140
really good service to the venues and a service

00:24:14.140 --> 00:24:17.359
to our instruments. And that's what people forget.

00:24:17.500 --> 00:24:20.559
They think, well, stymies are everywhere. People

00:24:20.559 --> 00:24:23.279
forget what it takes to actually maintain this

00:24:23.279 --> 00:24:26.220
number of pianos and venues at a cost as well.

00:24:26.519 --> 00:24:29.960
And we have somebody working seven days a week

00:24:29.960 --> 00:24:33.140
to provide the backup for these pianos, which

00:24:33.140 --> 00:24:36.259
is hugely important. Absolutely. And obviously,

00:24:36.380 --> 00:24:38.359
if you're away on the other side of the world,

00:24:38.440 --> 00:24:42.579
you've got a great team here. Yeah, that's right.

00:24:43.140 --> 00:24:46.559
Yeah. I mean, did you always want? No, you wanted

00:24:46.559 --> 00:24:51.740
to do this looking back. Not at all. No, I I

00:24:51.740 --> 00:24:54.000
the only reason why I ended in this diamond factory

00:24:54.000 --> 00:24:56.700
as an apprentice was that I was looking to learn

00:24:56.700 --> 00:25:00.619
a handcraft before doing architecture. And I

00:25:00.619 --> 00:25:02.420
had lined up an apprenticeship with a cabinet

00:25:02.420 --> 00:25:05.619
maker. in Essen, in central Germany, and then

00:25:05.619 --> 00:25:08.599
wanted to do architecture afterwards. But I was

00:25:08.599 --> 00:25:11.400
keen to learn a craft before going to university.

00:25:11.880 --> 00:25:15.640
And a cousin of mine is playing or played the

00:25:15.640 --> 00:25:18.319
violin in the NDR Symphony Orchestra, which is

00:25:18.319 --> 00:25:20.640
now the Elbphilharmonie, NDR Elbphilharmonie

00:25:20.640 --> 00:25:24.380
Symphony Orchestra. And she had organized a guided

00:25:24.380 --> 00:25:27.220
tour or a tour through the standard factory for

00:25:27.220 --> 00:25:32.759
a pianist friend of hers. And this pianist friend

00:25:32.759 --> 00:25:34.700
couldn't go. So she rang me up and said, do you

00:25:34.700 --> 00:25:36.460
want to see this diamond factory? So I said,

00:25:36.480 --> 00:25:41.099
yes, of course. And I then walked into the factory

00:25:41.099 --> 00:25:44.720
and my eyes opened wide when I saw how these

00:25:44.720 --> 00:25:47.539
pianos were put together and the ingredients

00:25:47.539 --> 00:25:49.940
that go into these pianos, the finest timbres

00:25:49.940 --> 00:25:52.960
that you can't buy in a shop were there en masse.

00:25:53.660 --> 00:25:56.500
And after the tour, I spoke to the tour guide,

00:25:56.619 --> 00:25:58.839
Hartwig Kulp, who still works in the factory.

00:25:59.940 --> 00:26:03.539
how about me doing work experience here? And

00:26:03.539 --> 00:26:05.359
thinking I do work experience, then I do what

00:26:05.359 --> 00:26:07.900
I wanted to do. And he said, no, we are completely

00:26:07.900 --> 00:26:09.759
booked out for that, but we're interviewing for

00:26:09.759 --> 00:26:13.220
apprentices. Write to us. So I wrote to Steinway

00:26:13.220 --> 00:26:18.000
because I was then 18, 19 years old. I had all

00:26:18.000 --> 00:26:20.500
my CVs ready to apply for all sorts of things.

00:26:20.599 --> 00:26:23.559
I fired it off to Steinway and Sons and got a

00:26:23.559 --> 00:26:25.420
letter back asking me for an interview for an

00:26:25.420 --> 00:26:29.609
apprenticeship. So I did my interview with Jan

00:26:29.609 --> 00:26:32.410
Löschenkohl, who was the master training all

00:26:32.410 --> 00:26:37.609
the apprentices and the HR guy, and walked out

00:26:37.609 --> 00:26:39.089
of the factory and thought, oh, this went rather

00:26:39.089 --> 00:26:42.369
well. And then had an offer to do an apprenticeship

00:26:42.369 --> 00:26:46.890
starting in September 86. And I, you know, I

00:26:46.890 --> 00:26:48.809
still remember the letter arriving with Steinmeier

00:26:48.809 --> 00:26:52.400
& Sons, the famous brand. on this paper typewritten.

00:26:52.720 --> 00:26:54.759
And I said, you've got to do this. Whatever you

00:26:54.759 --> 00:26:57.619
do afterwards, you've got to do this. So I cancelled

00:26:57.619 --> 00:27:01.099
everything else. And I think on the 3rd of September,

00:27:01.299 --> 00:27:04.599
86, I came into the Steinway factory, was given

00:27:04.599 --> 00:27:07.920
my blue apron, started life with Steinway. Oh,

00:27:08.299 --> 00:27:10.359
that's giving me goosebumps. That's amazing.

00:27:11.460 --> 00:27:13.700
Had you told me after A -levels, I would tune

00:27:13.700 --> 00:27:16.740
pianos, I would have roared with laughter. That's

00:27:16.740 --> 00:27:19.480
the bizarre thing. And that's why. That's why

00:27:19.480 --> 00:27:23.400
I still find it very weird when people call me

00:27:23.400 --> 00:27:26.240
a piano tuner because I'm so not a piano tuner.

00:27:26.480 --> 00:27:30.900
And the way I tune pianos comes with a lot of

00:27:30.900 --> 00:27:32.819
self -criticism because I never thought I could

00:27:32.819 --> 00:27:35.599
tune pianos. So you're even more self -critical.

00:27:35.740 --> 00:27:37.960
And I remember doing the first recording sessions

00:27:37.960 --> 00:27:42.559
with Leslie Howard. We did about... 90 or even

00:27:42.559 --> 00:27:44.980
100 list CDs together. And I said to Leslie,

00:27:45.119 --> 00:27:47.299
we might be friends, but if my tuning is not

00:27:47.299 --> 00:27:51.740
good enough, you must tell me. And I eventually

00:27:51.740 --> 00:27:55.180
realized that my tuning can't be that bad and

00:27:55.180 --> 00:28:00.140
pass on the skills that I've learned to my colleagues

00:28:00.140 --> 00:28:05.000
and never, ever think I'm so marvelous and I

00:28:05.000 --> 00:28:06.779
can do everything because you can't. Everything

00:28:06.779 --> 00:28:09.359
changes and you have to be at the top of your

00:28:09.359 --> 00:28:12.980
game all the time. And what I love about what

00:28:12.980 --> 00:28:16.220
I do with pianos is that I do all the infrastructure

00:28:16.220 --> 00:28:19.579
work to make the piano be in the best possible

00:28:19.579 --> 00:28:23.519
condition. That is mechanical work, tonal work,

00:28:23.700 --> 00:28:26.180
hammer preparation, so that when it comes to

00:28:26.180 --> 00:28:28.980
tuning it, you can actually tune it to the highest

00:28:28.980 --> 00:28:32.960
possible level. So if I went out and... people

00:28:32.960 --> 00:28:34.779
told me you can't work on stymies anymore, you

00:28:34.779 --> 00:28:36.619
can only live in tuning pianos, I would immediately

00:28:36.619 --> 00:28:39.380
quit. Ah, yes. And I would probably be not a

00:28:39.380 --> 00:28:42.019
very good tuner of these pianos because it would

00:28:42.019 --> 00:28:46.400
not excite me. What excites me is to get a piano

00:28:46.400 --> 00:28:48.799
of the standard of a concert grand to a level

00:28:48.799 --> 00:28:52.359
where it is as good as it can be. It's the most

00:28:52.359 --> 00:28:54.960
fascinating thing in the world. So if all the

00:28:54.960 --> 00:28:58.079
inner components are not really working at their

00:28:58.079 --> 00:29:01.539
best, the tuning is much harder. Absolutely right.

00:29:02.079 --> 00:29:06.740
For example, if you have a well -regulated concert

00:29:06.740 --> 00:29:09.440
grand, but the voicing is all over the place,

00:29:09.519 --> 00:29:11.839
the voicing is the tonal quality, it's uneven

00:29:11.839 --> 00:29:14.700
in tone, then you can tune it as best as you

00:29:14.700 --> 00:29:19.440
can. It will not sound in tune. So ultimately,

00:29:19.700 --> 00:29:21.859
a piano will only sound really, truly well in

00:29:21.859 --> 00:29:25.599
tune if the voicing is as balanced as the tuning.

00:29:26.119 --> 00:29:28.259
That is really interesting. I think a lot of

00:29:28.259 --> 00:29:30.559
listeners will be quite surprised by that. That's

00:29:30.559 --> 00:29:34.839
interesting. Goodness, Uli, we've been chatting

00:29:34.839 --> 00:29:37.779
away and I think we're nearly at the end of our

00:29:37.779 --> 00:29:41.380
discussion. You say you've been working for Steinway

00:29:41.380 --> 00:29:46.299
for 40 years this year. How many aprons have

00:29:46.299 --> 00:29:49.319
you had? Oh, God, that's a good question. I think

00:29:49.319 --> 00:29:52.740
I should think probably about 10 to 15, I should

00:29:52.740 --> 00:29:58.490
think. Only? Yeah. So it's... They wear out mostly

00:29:58.490 --> 00:30:01.470
sort of where when you take the action out, you

00:30:01.470 --> 00:30:03.829
balance it on your waist and that's where they

00:30:03.829 --> 00:30:07.569
wear through. But I had quite a supply from Hamburg

00:30:07.569 --> 00:30:11.869
and then I found some more in craft shops in

00:30:11.869 --> 00:30:15.720
Germany. And I remember when I was apprentice,

00:30:15.960 --> 00:30:18.500
all the foremen of the different departments

00:30:18.500 --> 00:30:21.519
had this wonderful round Steinway badge on their

00:30:21.519 --> 00:30:24.019
coats. So I had some of those which I put on

00:30:24.019 --> 00:30:26.599
my apron and I still have them. So they are 40

00:30:26.599 --> 00:30:28.859
years old because they went from apron to apron.

00:30:29.200 --> 00:30:32.619
Oh, isn't that fantastic? That's so sweet. I

00:30:32.619 --> 00:30:36.599
mean, wow. I don't know what else to ask you

00:30:36.599 --> 00:30:38.220
now. What are you up to this week? What are you

00:30:38.220 --> 00:30:40.799
up to? Where are we? This week is nearly... Nearly

00:30:40.799 --> 00:30:44.160
finished. Tonight I'm at the Schwarzman Center,

00:30:44.240 --> 00:30:47.819
the Lewis Ullman Hall at Oxford University, where

00:30:47.819 --> 00:30:50.900
we select the piano last year. And it is the

00:30:50.900 --> 00:30:54.059
first concert that's not a public concert yet,

00:30:54.099 --> 00:30:56.880
but a concert to try out the acoustics and the

00:30:56.880 --> 00:31:00.240
piano. So that's very exciting. And then my next

00:31:00.240 --> 00:31:02.819
week starts with the lovely Bormo Symphony Orchestra

00:31:02.819 --> 00:31:07.079
in Poole, an annual service, and ends with two

00:31:07.079 --> 00:31:12.079
days at the Wheelchair Music Club. So it's, and

00:31:12.079 --> 00:31:13.859
in between is Wigmore Hall and Steinbeck Hall.

00:31:13.920 --> 00:31:15.900
So it's a local week. And then at the end of

00:31:15.900 --> 00:31:18.019
February, I'm in Lisbon with André Schiff at

00:31:18.019 --> 00:31:20.480
the Gulbenkian, which should be good. Then we

00:31:20.480 --> 00:31:21.980
have the beginning of the Hastings International

00:31:21.980 --> 00:31:24.619
Piano Competition. So those pianos will be going

00:31:24.619 --> 00:31:27.279
end of next week, a week today, they are going

00:31:27.279 --> 00:31:31.579
to be collected. So it's non -stop really. And

00:31:31.579 --> 00:31:34.880
it's great that it is non -stop because it's

00:31:34.880 --> 00:31:36.799
good for business. It's good for everybody. It's

00:31:36.799 --> 00:31:43.680
good for our exposure. And it's nice to have

00:31:43.680 --> 00:31:46.759
these pianos wanted as well. It's nice at Hastings

00:31:46.759 --> 00:31:48.859
how much difference it has made for Steinmeier

00:31:48.859 --> 00:31:52.180
to provide pianos, which we didn't do at the

00:31:52.180 --> 00:31:53.720
beginning of the Hastings Piano Competition,

00:31:53.759 --> 00:31:56.920
the third piano competition we look after. And

00:31:56.920 --> 00:31:59.539
it's nice for me to see actually, and that's

00:31:59.539 --> 00:32:02.220
not made up or set just for the sake of how much

00:32:02.220 --> 00:32:04.980
people appreciate a good piano to be on stage.

00:32:05.220 --> 00:32:07.599
What it definitely makes the artists and the

00:32:07.599 --> 00:32:10.420
competitors and the whole prestige of the competition

00:32:10.420 --> 00:32:13.759
to have Steinway involved, which makes you work

00:32:13.759 --> 00:32:16.140
even harder because you want them then, of course,

00:32:16.140 --> 00:32:19.279
to have the best pianos. course well we can tell

00:32:19.279 --> 00:32:21.500
that you are utterly dedicated to your profession

00:32:21.500 --> 00:32:24.759
and you love it which of course is so important

00:32:24.759 --> 00:32:29.440
um ollie ulrich it's been a wonderful half hour

00:32:29.440 --> 00:32:33.200
45 minutes with you um i wish you all the best

00:32:33.200 --> 00:32:36.859
a happy 2026 year ahead thank you very much yes

00:32:36.859 --> 00:32:39.440
um and i'm sure i'll be seeing you very soon

00:32:39.440 --> 00:32:43.559
at a concert all right ulrich thank you so much

00:32:43.559 --> 00:33:13.079
my pleasure bye -bye That was Schubert's impromptu

00:33:13.079 --> 00:33:16.380
Opus 90 No. 2 in E flat and it was played by

00:33:16.380 --> 00:33:20.279
Alfred Brendel. Pianist podcasts are free and

00:33:20.279 --> 00:33:22.460
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00:33:29.180 --> 00:33:32.660
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00:33:35.380 --> 00:33:38.380
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