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The opinions expressed are those of the show hosts and may not necessarily be of any company in which the show hosts may represent.

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The following podcast may contain some strong language. Parental discretion is advised.

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The Security Box, podcast 227. What the hell is going on with LifeLock? Recorded Wednesday, February 19th, 2025.

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Hello everybody. Welcome to the Security Box. This is program number 227.

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Who do you know has access to your data? Probably more companies than you can count.

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On this edition of the podcast, we are going to talk about this very topic because on TV, this was the question of a 30 minute paid program on a&E and other TV channels.

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We'll have news, notes, the landscape, the topic which is supposed to answer this question being LifeLock,

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who is supposed to help you with making sure that your data stays in the proper hands, i.e. out of the hands of the actors that pilfer your data.

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And if it does get out and things happen, they will apparently fix it. So the 30 minute program states.

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Now we will play this 30 minute program right after we do news, notes, the landscape, trivia questions, and other odds and ends.

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We'll talk about LifeLock and the various plans and things that they offer. We'll talk about what we've heard before.

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But yet, do you think LifeLock is going to work for you? That's for you to decide after you hear all of this.

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Other segments will include a very interesting statistical package that came through SANS, which did tout their courses.

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But I was more wanting to cover the statistical stuff. You can visit SANS to learn more about their courses.

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We are going to talk about something very interesting in regards to Mars Hydro.

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And of course, the Have I Been Pwned? update, which we recorded on February 16th.

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So please sit back, relax, and learn as the Security Box Program 227,

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which was recorded on February 19th, 2025, is coming right up.

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457-55-5416. That is my real social security number.

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If you've ever worried about identity theft, it's time you got to know LifeLock.

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I'm Todd Davis, and I'm here to prove just how safe your identity can be with LifeLock.

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That's my real social security number.

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Is he serious? You're nuts, man. Can you believe that?

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Leading the way in identity theft prevention, LifeLock helps keep your personal information safe, even in the wrong hands.

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This is crazy.

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Anything happens, for any reason, while you're a client of LifeLock, we will cover all losses and all expenses up to $1 million.

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$1 million? You're going to protect me for $1 million?

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So call now or go online. Guarantee your good name today.

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Someone steals my identity, he goes into an RV dealership to buy this $82,000 RV using my name, my credit.

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Well, he didn't know that I had signed up for LifeLock. I get a telephone call, he gets arrested, end of story.

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We aim to stop identity theft before it happens, and I can show you how to guarantee your security.

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Security, peace of mind, protection, that's what we all want. That's what LifeLock provides.

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Every three seconds an identity is stolen. We're here to make sure it doesn't happen to you.

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LifeLock really does work.

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Call now or visit our website to guarantee your good name.

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You'll also see a huge reduction in junk mail and pre-approved credit offers.

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Okay, no junk mail, sign me up.

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Protect yourself, your family, and all you've worked for.

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Guarantee your good name now.

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I signed up.

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I'm locking it.

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My good name is safe.

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With LifeLock on your side, you can stop looking over your shoulder because we've got your back.

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Call now or go online. Get peace of mind.

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LifeLock guarantees your good name.

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The Security Box with Jared Reimer on KK and X.

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Welcome everybody to the Security Box.

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For those on the stream, you're probably wondering why did you start with that commercial?

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Well, that's our topic today.

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And you're going to find out what this is really about.

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As today, what the hell is up with LifeLock?

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Let's go ahead and get team talk on the air.

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And I actually never heard that commercial actually until I went looking for it.

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The program you're going to hear between this file and our actual rundown of LifeLock was interesting enough.

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I started to check out another version of this program, which was better done than the one that I tried to take because of course it's coming from my phone.

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But we're going to keep with that version because that one wasn't the same as the one I taped.

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And the quality is okay.

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I'm unfortunately going to have to step out for a minute.

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Okay.

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But I will keep it on over here.

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Okay.

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So,

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this is definitely

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going to be a very interesting show.

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So,

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let's start with last week's trivia.

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And yes, I even participated through the Saturday show.

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What is the percentage of spam text messages going out each year?

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This is a percent.

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And the hint that we gave you was that it was over 100%.

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Joseph guessed 200.

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Nick guessed 175.

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Preston guessed 400.

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And I guessed 145.

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Now this isn't going to be about right or wrong because

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we know the influx of text messages these days

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are going to go up in the amount of spam, so this would not surprise me one bit

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if it actually reached some of the numbers that everybody guessed.

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So I will say that there is no wrong answer.

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We'll just have to wait and see.

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The answer that we were looking for, because this was Terry's question,

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based off of a Kim Commando newsletter,

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150%.

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So everybody's right in their own way and we'll see if this number ends up growing,

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which I suspect it will.

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Interesting.

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It wouldn't surprise me if it was 200% in the next six months.

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Maybe 300 to 400% within the next year.

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It probably won't surprise me.

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So everybody's right in their own way.

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I'm not going to tell you you're wrong because right now this is where we are

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and we'll see where we are in due time.

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I do have somebody here today, so excuse any background racket going on.

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I have two questions today.

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And since Nick has stepped away, he can answer these a little bit later on

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or submit his guesses to me.

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And I will pick those up after the program because my phone's on Do Not Disturb at the moment.

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Let's start.

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Well, before we do that, Preston Gaylor's on the way,

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so we'll wait just a moment.

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Here comes Preston.

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Howdy.

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Hello. Hello, Jared. Hello, everyone. I made it.

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Hello. You did make it.

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And we just went through the trivia.

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The answer we were looking for was 150%, but each person's right in their own way

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because the number we know is going to go up.

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And it wouldn't surprise me in six months to a year that we see some of the numbers that have been guessed.

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So everybody is right in their own way.

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Yes, there you go. Good stuff, everyone. Good stuff.

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So now let's start with LastPass.

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According to a recent tweet on Twitter, what password can be cracked in characters?

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I'll tell you what I want in a minute.

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So according to a recent tweet on Twitter, what password can be cracked in characters in two seconds?

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So there is a number of characters. It's not characters.

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It is a certain number of characters that I'm looking for that can now be cracked in two seconds.

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OK, gotcha. OK. Is there anything you can give us?

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It is somewhere between one and ten.

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OK, I'm going to take a guess and say maybe five, I'm thinking.

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OK, all right. Anybody else?

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Ready for my guess?

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Yes.

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I go with six.

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You both are close. I'm not giving answers till next week, but you you both are close.

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All right.

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Now let's move on to our second question.

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What is going on here?

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That's why phone I didn't tell you.

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You guys are close.

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All right. Question from an article being read. So I read an article and this came from another

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from from from an article from a newsletter. What three letter TLD?

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So I'm looking for a three letter top level domain is now being used in attacks that now deal with fake invoices

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and getting people to give up their credit card numbers.

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We will start with Preston.

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OK, I believe we're looking for a CMD.

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All right. I will take that as your guess.

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Joseph, what do you think? It's a T. It's a three letter TLD.

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It is not a common TLD.

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It is one that was once covered during Adobe in 2022.

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When they were targeted in very specific attacks.

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In fact, a lot of the TLDs besides the common ones are more known for spam.

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But I'll give you an opportunity to guess on

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what you think it is. Some TLDs that might not be familiar to you could be CFD, top mom, my well, my two characters.

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But I've seen spam coming through there.

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Yeah, I'm guessing. Let's see.

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Let's see.

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Well, you could include dot shop because like SHO there would be, you know, like a peculiar domain.

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Right. So we're looking through it for a three letter TLD that has been used.

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It's actually not that common. It's and I don't know who actually owns it.

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But it's one that is definitely not too familiar.

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Is there any any kind of subtlety you can give in this one or not?

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That's pretty much all I can give you.

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In that case, I'll go if I don't go with the same one that that was guessed earlier.

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Yeah, I'll go with this too.

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I'm not familiar with TLDs, honestly, so that's why I want to go with his guess too.

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OK, fair enough. Fair enough.

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This was actually in the newsletter yesterday or on Monday that came out through malware bytes.

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All right. We'll let Nick come in when he becomes available if he would like to participate in the contest.

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I need the right folder to put the right copy of the answer sheet.

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There we go.

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Um, Preston.

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Yeah.

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Talk to us about what we are going to play next week on this very show.

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So at the end of January, I got to attend a identity theft and scams webinar with the Pennsylvania Assistive Technology Foundation.

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We got to meet with our state attorney general with scams and identity.

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He does all this stuff.

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So basically, we pretty much go over, you know, what we cover here a lot regarding virtual cards, tool text, different scams and what to do about it.

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And.

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OK, I found my connection dropped. But anyway, it's a good.

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Hour and a half.

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And I wanted to contribute to this program because I know, you know, it's in the core of our blood that we get the information out there.

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So, again, it's it's from the. That's basically this technology foundation and.

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And I'll get you to guys name so you can learn more if you want.

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But it's from our attorney general here in the state with the partner, Vankie.

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So we'll play that next week because we're jam packed today.

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That's fine with me. So beyond the here out, ladies and gentlemen.

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Now.

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Let's check on.

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The news.

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Yes, good idea.

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And.

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Are we surprised that a new actor who I've talked about in the past, who I would have never trusted to begin with is now at it again, trusting. I mean, I'm going after those who are.

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Using Microsoft specific products.

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Oh, yeah, I'm definitely not.

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This particular one actually does evade antivirus and does a good job with it.

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Yes, every duty job, I must say.

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So, yep, I don't think surprise.

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Yeah, me neither.

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So I took a look at this one. X has now decided to block.

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Signal dot me and signal dot me is mainly used as a share point for signal users to send out contact information.

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So if you go to signal dot me in your web browser, you're going to find basically information about what it is and links to sign up and things.

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And so it's a it's a valid domain.

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And Twitter's now blocking this because they're saying that the that these links are spam.

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And let's not remind you of the fact that when all of us bailed Twitter, they went ahead and blocked basically the competition Facebook mastodon

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and possibly others,

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which then led the backlash.

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So I assume that those people who use signal are going to give them a hard time.

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And they're just going to have a bunch of fun.

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Yep. Good luck.

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That's what I say. Yeah. So good luck with that.

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Right.

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I would collect email address and I would send I would send that link through email. I wouldn't even use something like Twitter to give out my signal info if I had it.

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Yeah.

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Or text. I mean, the whole point, the whole point would be to give this link out instead of exchanging phone numbers.

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And I get it. But I wouldn't use Twitter for that.

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Yeah.

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Okay. Hey, Jared, can I podge it for a second? I found the speakers for the webinar we're going to play next week was in my email.

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So, yes, please do. I kind of do remember this. But go ahead.

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Okay. So basically, what you're going to hear is Karen has it from the Pennsylvania Institute of Technology Foundation, then David P.

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Joe Cross, director of senior protection, P. of the Attorney General. So just in case if anybody needs to get back or wants to hear this again, it's going to be identity victims.

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January 29, 2025, according to the report by the jobless drive-through research, 15 million Americans were victims of a credential identity fraud in 2023.

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In this webinar, we're going to go over identity theft tactics, theft to protect yourself from scams and theft, and emerging unreported identity theft.

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So, yes, very good. Half an hour. So be on the air next week.

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I can't wait to check it out. I might try and give that a listen when I travel.

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Tomorrow. That works. Yes, it was definitely very informative.

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Microsoft to discontinue location services never should have enabled it to begin with. I think that's a good thing. Good riddance.

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Yes. I'm surprised Terry's not here because he was the one that talked about this on Saturday. Chase to deny or block Zelle payments first through social media contacts.

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My question is, how do you know that it's a social media contact and not a, you know, contact otherwise?

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Because now social media, you know, asks for your info. And so they have all of your contacts anyway. So you just once you accept a friend, it's added to your contact list.

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How are they going to know? Local versus long distance.

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Right. Maybe. And by the way, I, like I said, I came back and wanted to throw out a few guesses for the trivia questions.

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Okay. Give me a, give me a set on that.

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2025 please.

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Podcast 227

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And Nick, go ahead, please.

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Alright. So in terms of the number of characters for a password that can be cracked in what did I think you said? Two seconds. Two seconds. I'm going to go with nine.

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Nine. Okay. Nine characters. Yes.

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And what is the answer to your second one?

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I'm actually going to go with one that we don't see a lot of dot zip.

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Zip. That's a good one.

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Okay.

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We will find out who is correct. And if anyone who wants to participate, they may call 888-405-7524-818-527-4754 and leave a voicemail.

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Give me your name or the name you want to go by and your answers.

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By the way, I think we have the same kind of washing machine. Yours makes the same tone as mine does.

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Yes, that's, that's a good possibility.

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That is a good possibility.

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Okay.

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If you're a gamer, be on the lookout for a version of Pirate-Fi.

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Yeah, because you're, you're going to get a little more than you probably asked for.

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Quite a bit more.

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And Nick, what country, what country is added again with continual hacking of providers?

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Hmm. I just know it can't be China, could it?

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If I remember correctly, that answer is yes.

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That's my point. I read it and I know exactly where you were going.

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Cyber criminals may be using your AI model and you may be flipping the bill.

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Oh yes. And what they may be doing with your AI model may not necessarily be legal.

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Did you see the one guy who's paying like a couple of bucks a month and all of a sudden it was like, it just skyrocketed.

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And then it was like 1500. He's like, the hell's going on here?

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Right.

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Now the company did fix his bill and, but yeah, that's going to be a problem.

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Okay. So this has got to be the stupidest thing I'd have to write up. The government of, what is this?

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Yeah. The department of governmental efficiency website defaced question mark. This is, this is a website called dog.gov.

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And apparently they doesn't even have basic security in place.

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That's what I was going to say. Apparently they do not have any basic security.

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Talk about, talk about governmental efficiency and somebody running it and wanting to basically disband a lot of it.

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They just put it together, put no security in place and called it good.

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That's about right.

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We have an outer band 18.3.1 X. I want to say X cause I don't know what this actually is.

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That fixes some pretty serious security stuff.

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Something I'd actually never, something I'd actually never heard of before with this USB protection mode. Never knew that was even there.

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I knew that was there. I plugged my phone into my computer one day and it said, you need to allow your device to use the computer. And basically if your device is, is locked for more than an hour and you plug it into the computer, that's how that works.

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And as part of, and no Nick, you can't change your answer.

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But I can tell you that two of you, two of you got it correct. We might as well talk about this now instead of waiting till next week. What do you think?

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Might as well. Yeah.

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So apparently Etsy is having some growing pains.

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And if you read the article, you'll understand that actors are coming up with Etsy type domains and giving you, you know, the, the particulars like, you know, something's up with your account or something's up with this purchase or what have you and pointing you to an, an Etsy domain ending

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in CFD.

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Oh man.

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All of the TLG's listed in that article are all CFDs.

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Reminder of the 2022 Adobe issue where CFD was also used.

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So there is your answer.

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Wow, cool. To that trivia question.

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But we might as well talk about it because it made the news. It's, it's pretty big.

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Etsy is basically a shop

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that allows you to buy things.

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And they, and the actors have a ton of these.

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What's that, Prest?

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It's sort of like Shopify.

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Where you can create on the website.

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Yeah, it is. It is like Shopify. It would be more like a storefront where you can buy things.

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And they run it for you.

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So

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that is where we are.

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Now Nick,

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welcome to the Android app.

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Phishing evolves beyond email.

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Yeah.

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This one now makes our iOS versus Android debates

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at 22,827

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to 10.

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Never even heard of football score that awful.

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Whoa, I know.

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Now I wasn't initially going to count this on our records because we don't really have a list of apps, but

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22,000 applications that

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I don't remember now what this is.

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Hold on.

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That are basically acting like phishing tools.

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And these apps will bypass your MFA solution.

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I would read this if I were you guys.

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All right, Nick.

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Device code phishing.

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Not really something that I had heard a lot about either.

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Yeah.

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Of course, Pano S is now

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in a heap of trouble. They're scrambling authentication bypass.

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Yes, and I figured out what that was. And yeah, Palo Alto networks.

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They're they are the ones responsible for that program.

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How about sandworm

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and seashell? Oh, seashell Blizzard. Yes.

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And this wonderfully named campaign they have bad pilot, very bad pilot.

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Bad, bad, bad.

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Yeah.

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So there are some of the items that we've blogged throughout the week besides TSB.

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Of course, Windows Update. If you haven't done so already, I would highly

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recommend it. Lots of zero days.

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And I was actually thinking the app V story that I heard you discussing that

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may potentially be a good topic because, hey, if they discover it works,

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what's to stop other cyber criminals from using that?

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And that was the one where is that the one is that's the two factor authentication

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bypass story, right? No, that's the Chinese

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hacking groups have discovered a way to to evade the antivirus solutions and

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the way the virus. OK, OK, that one. Yeah, yeah.

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Yeah.

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Yeah.

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Is there anything else before you hear now the story on why we're going to be

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covering LifeLock?

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That's about it. I think so for me as well.

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Joseph, is there anything that you have read that we have not covered that you

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think that the listenership should know about if you've read anything?

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I can't think of anything at the moment.

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OK, then the podcast is going to cover the about 30 minute program, which we

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found on any.

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I actually saw this when listening to a different program and I was looking at

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the schedule and the program was titled Who has access to your data?

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And since it was an early morning program, I I had then bought the DVR.

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And so I take it and watched it.

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And then I thought. This has got to be.

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Our topic one day.

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And it continues to be played between A&E and other channels throughout

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Spectrum's network.

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And let me just say that it's not Spectrum's responsibility, although they

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really should be vounding these programs for authenticity.

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Oh, found some more stuff.

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What about our topic today?

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I found something else to add. We will get to that.

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It's it's older. It's definitely not recent, but it's something, unfortunately,

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that I think people might want to know.

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OK.

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Then we'll definitely talk about it.

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And.

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Maybe as part of the show notes, I should link to some of these video, at least

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to this other 28 minute video that I found that has a similar nature as what

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you're going to be hearing today. But.

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Maybe not. Maybe I'll just let people search this out and make their own

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decisions, because this is.

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This is bad. This is as bad as a company could get.

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I think.

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But we're going to try and stay neutral. We're going to try.

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I can't promise we'll be neutral by shows in, but we'll try.

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Gentlemen, we will now play for the podcast.

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The 30 minute file, I will be introducing what you're going to hear and then

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you're going to hear that program. You're going to hear me ask what you think.

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Of course, you have the right to have your opinion.

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And if you want your opinions aired, we will play them on the next available

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program.

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I do have a four hour time limit. However, as you've seen on this podcast,

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we've gone five. So it's a it's a soft limit.

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And that's OK by me. It's getting the information out that's more important

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than a time limit.

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Yes, indeed.

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So let's do this.

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Let's go ahead and play that 30 minute file. I'll call it 30 minutes, but it may

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be a little over a little under.

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By the way, we do have some other files.

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I might as well mention them.

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Actually, I can do it better this way. I can do better this way.

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Because all of the files

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are on the drive, which is really what I didn't want. But that's OK.

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It's going to help me out now.

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So number one, which is coming up next, who has access to your data?

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Number two is sans and interesting statistical stuff.

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I found some very interesting statistical items

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of interest from one of their emails they sent in regards to their courses.

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But you'll find that out later on in the program.

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Number three, Mars Hydro. Have we talked about Mars Hydro before?

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No, no.

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Well, it's found number three in your list.

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It came from Kim Commando's newsletter.

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File number four is the Have I Been Pwned update for February 16th.

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And file number five is the LifeLock Marketing Fail.

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And there's a vertical bar that says,

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Arrogant LifeLock CEO gets his identity stolen 13 times.

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And that'll be the final file you hear today.

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So those will be files you'll hear later on.

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But first, let's find out who owns your data

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and why they're telling LifeLock as a solution.

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And then after you hear that, we're going to get into why we think

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LifeLock's just up to no good and has been so since the original CEO got caught.

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This is the security box.

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This is program number 227.

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And this is the Jared Reimer radio network.

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Who has access to your personal data?

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Listen.

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We actually taped this once before.

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But we want you to think about this and see what you think.

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We'll actually do a discussion as well based on information that we have found

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and highlighted and will be highlighting in this TSB program that you are listening to this on.

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So here we go.

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Well, they paid presentation sponsored by LifeLock.

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I changed my passwords all the time.

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I shred my documents and I locked my documents up.

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So I thought I was bulletproof.

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Honestly, someone stole my Social Security number and filed a tax return in my name.

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Nearly one in four consumers in the U.S. have been a victim of identity theft.

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But not you yet.

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You check your bank accounts and credit, set up complex passwords, shred important documents.

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No one's getting past your protections.

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But the reality is identity thieves don't have to because your information is already in the hands of others and out of your control.

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I did everything right.

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But an institution that had my data didn't and my identity was stolen.

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From hospitals to your employer, government agencies to retailers and so many other places you interact with.

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The information thieves need to steal your identity is in countless hands that aren't always as careful with it as you are.

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Our personal information, sensitive financial information is out there in so many places that we absolutely have no control over.

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We were responsible for $75,000 in an auto loan that we didn't even take out.

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Let me make this very, very clear.

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You could do nothing wrong, be 100% perfect about all of your security and still be a victim of identity theft.

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$110,000 of my hard-earned money gone.

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I'm Tom Morris Jr. and over the next half hour, we'll shine a light on the dark corners of identity theft and show you how to protect yourself against these threats with Fly Flop.

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I thought we did enough to keep a nightmare like this from happening.

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You feel violated.

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I did all the right things.

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Sadie's and Jim have always taken their privacy seriously, so much so that when they sold their house, they went out of their way to shred over 150 pounds of their old paperwork.

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I felt so secure that I'd done everything that I needed to do to protect ourselves, but it wasn't enough.

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While Jim was living in another state for work, he started to see signs they've been compromised.

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My husband called me up and he said, you know, something strange is happening. I'm getting letters in the mail for an auto loan that I didn't apply for.

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And he said, can you watch your mail?

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And just as I finished that sentence, she said, well, I have a letter here from a bank.

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And it was like, congratulations, you've been approved for an auto loan in the amount of, you know, $75,000.

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I had goosebumps. It was just something that happened to other people, not to you.

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When Jim called the car dealership that sold the car to the thief, he couldn't believe what he heard.

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And they told me, well, this person never walked into the dealership. They never stepped foot.

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No. I said, do you have any identification from this person?

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And they emailed me a driver's license. It was me, but it wasn't me.

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It was my Connecticut driver's license with the picture changed. Definitely not my signature.

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It was frightening. What happens if these thieves who are so savvy have taken out another loan and another loan?

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And while this was going on, I kept getting the monthly invoices for the truck. They even went as far as to send me the keys.

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Am I going to be on the hook for $75,000? Yeah, it's quite possible.

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Jim and Mercedes never figured out how the criminals stole their information.

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The hard truth for all of us is our data is held by so many institutions and companies, it's almost impossible to know for sure who has it and what they do with it.

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We realize that our personal information, sensitive financial information is out there in so many places that we absolutely have no control over.

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And that's why we signed up for LifeLock. Who would think that someone could steal your face, your name, your address?

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I hope it never happens again, but if it does, I feel confident that we have LifeLock.

453
01:00:53,000 --> 01:01:07,000
LifeLock's advanced technology monitors hundreds of millions of data points every second for potential threats, alerting you to the widest volume of threats others could miss, far beyond what you could possibly monitor on your own.

454
01:01:07,000 --> 01:01:18,000
And if you're a victim, you'll have a dedicated U.S.-based identity restoration specialist in your corner who knows the steps to take and calls to make to fix issues on your behalf, guaranteed.

455
01:01:18,000 --> 01:01:29,000
Plus, the LifeLock million dollar protection package, including reimbursement for stolen funds up to $1 million. Get the protection you need with LifeLock.

456
01:01:29,000 --> 01:01:41,000
Your Social Security number, nine digits that prove to the world that you are you. If your nine digits fall into the wrong hands, there's almost no limit to the damage criminals can do with it.

457
01:01:41,000 --> 01:01:49,000
Good thing yours is completely random and impossible to guess, right? I'm here with Brian Seely, a leading expert in cyber crime, to find out.

458
01:01:49,000 --> 01:02:00,000
Brian, depending on which state you were born in and the year, I could potentially have your first five digits of your Social Security number so fast it'll make your head spin.

459
01:02:00,000 --> 01:02:05,000
It's that simple. Say I know you were born in Delaware.

460
01:02:05,000 --> 01:02:13,000
That leaves me with two possible guesses for the first three digits of your social, 221 or 222.

461
01:02:13,000 --> 01:02:22,000
Now, if I know your birth year is 1971, add 44 to that. And now we've got the first five numbers.

462
01:02:22,000 --> 01:02:26,000
Really? It's that easy? It's that easy. And what's left?

463
01:02:26,000 --> 01:02:29,000
The last four, the ones that we're most commonly asked for.

464
01:02:29,000 --> 01:02:35,000
You won't put up a fight to give me your last four if I have any sort of legitimate reason to ask.

465
01:02:35,000 --> 01:02:41,000
Right. To say doctor's office or some form I have to fill out, an application, dentists, anything.

466
01:02:41,000 --> 01:02:47,000
And the key to this is blind trust, that you're giving it to the right person.

467
01:02:47,000 --> 01:02:56,000
What if I could be the right person and I can call your wife right now as you and get her to confirm the last four of her social?

468
01:02:56,000 --> 01:02:59,000
I almost couldn't believe what Brian showed me next.

469
01:02:59,000 --> 01:03:04,000
AI would translate his voice on the fly so it sounded like mine.

470
01:03:04,000 --> 01:03:11,000
And the scariest part, cyber criminals are already doing this and the technology is getting better every day.

471
01:03:11,000 --> 01:03:13,000
Hi honey, how's the shoot going?

472
01:03:13,000 --> 01:03:18,000
Hey honey, the shoot's going really well. Everyone's great.

473
01:03:18,000 --> 01:03:26,000
Very, very busy and I've been on hold with someone from ****. I think I messed up the last four of your social.

474
01:03:26,000 --> 01:03:29,000
Can you tell me what those are?

475
01:03:29,000 --> 01:03:32,000
31 years of marriage and you still don't remember?

476
01:03:32,000 --> 01:03:38,000
I am sorry. If you can confirm the last four, I can get back with her and be done with this.

477
01:03:38,000 --> 01:03:43,000
Okay, okay. Well, last four digits are ****.

478
01:03:43,000 --> 01:03:45,000
Thanks honey, we'll talk soon.

479
01:03:45,000 --> 01:03:56,000
That's really incredible. It's scary, it's shocking and I would imagine most people have no idea that this is actually possible.

480
01:03:56,000 --> 01:04:02,000
It's basically out of our control as ordinary citizens to protect ourselves and that's why people need lifeline.

481
01:04:02,000 --> 01:04:04,000
Absolutely.

482
01:04:04,000 --> 01:04:08,000
My information was in a lot more places than I realized.

483
01:04:08,000 --> 01:04:18,000
Somehow these thieves obtained my social security, they obtained my bank account number. These people are experts.

484
01:04:18,000 --> 01:04:23,000
It's a job for them to steal people's money and their identity.

485
01:04:23,000 --> 01:04:31,000
While Patricia was in the hospital, a thief didn't just steal her identity, they stole more than $110,000 from her bank account.

486
01:04:31,000 --> 01:04:39,000
Oh, it was just so devastating. I just could hardly believe it. I immediately went to my bank and talked to the manager.

487
01:04:39,000 --> 01:04:42,000
And what did the bank manager say?

488
01:04:42,000 --> 01:04:46,000
The bank didn't believe that it wasn't me.

489
01:04:46,000 --> 01:04:57,000
Thank goodness she was a LifeLock member because all LifeLock members are covered by the LifeLock million dollar protection package, which includes reimbursement for stolen funds.

490
01:04:57,000 --> 01:05:12,000
When I opened my mail and I had a check from LifeLock, I just started crying. That kind of money at my age is irreplaceable. They made me whole.

491
01:05:12,000 --> 01:05:16,000
There's a victim of identity theft every three seconds.

492
01:05:16,000 --> 01:05:26,000
I was on the hook for a $75,000 loan I didn't take out. Someone used my social security number to get a $9,000 tax return in my name.

493
01:05:26,000 --> 01:05:36,000
Hospitals, accountants, retailers, insurance companies, government agencies, they all have access to your information. Do they protect it as well as you do?

494
01:05:36,000 --> 01:05:39,000
I felt so secure, but it wasn't enough.

495
01:05:39,000 --> 01:05:45,000
If you discovered a criminal drained your bank account or retirement savings, who will you turn to for help?

496
01:05:45,000 --> 01:05:53,000
The bank didn't help me. The police department didn't help me. It was LifeLock who had my back on all this.

497
01:05:53,000 --> 01:06:05,000
LifeLock alerts you to the widest volume of threats others could miss. Like someone trying to use your social security number, open a new loan in your name, or even drain your investment accounts.

498
01:06:05,000 --> 01:06:11,000
The alerts I get from LifeLock are super simple. Was this you? Yes or no?

499
01:06:11,000 --> 01:06:21,000
Alerts are critical, but they're only the beginning. Yet many services stop there, leaving you to try to fix the problem and get your money back alone.

500
01:06:21,000 --> 01:06:34,000
With LifeLock, if you discover your identity is compromised, you'll have a dedicated U.S.-based identity restoration specialist who knows the steps to take and calls to make to fix issues on your behalf guaranteed.

501
01:06:34,000 --> 01:06:45,000
Whether it's proving your innocence to financial institutions or government agencies, or providing step-by-step assistance, they are your advocate from the first alert to the final resolution.

502
01:06:45,000 --> 01:06:50,000
There's somebody there that's trying to really genuinely help you.

503
01:06:50,000 --> 01:07:05,000
Plus, all LifeLock members are backed by the LifeLock Million Dollar Protection Package, including reimbursement for stolen funds up to the limit of your plan, coverage for personal expenses, and coverage for lawyers and experts up to $1 million.

504
01:07:05,000 --> 01:07:12,000
The $110,000 of my money was gone, and LifeLock made me whole.

505
01:07:12,000 --> 01:07:24,000
Call 1-800-985-6881 or go to LifeLock.com slash My 35 now to get LifeLock protection for just $9.99 a month for your first year.

506
01:07:24,000 --> 01:07:32,000
And if you call now, you'll get 35% off your first year on any annual plan and ask about LifeLock's 60-day money back guarantee.

507
01:07:32,000 --> 01:07:49,000
Your membership includes Identity Monitoring and Alerts, a dedicated U.S.-based identity restoration specialist who will work on your behalf to resolve your case guaranteed, and the LifeLock Million Dollar Protection Package, including reimbursement for stolen funds up to the limits of your plan.

508
01:07:49,000 --> 01:07:55,000
I needed someone to be in my corner to help protect me, because my identity is linked to my whole family's.

509
01:07:55,000 --> 01:08:11,000
Try LifeLock for up to 60 days, and if you're not satisfied, we'll give you a full refund. Call 1-800-985-6881 and use promo code MY35 or go to LifeLock.com slash My 35 to join today.

510
01:08:11,000 --> 01:08:16,000
I hope it never happens again, but if it does, I feel confident that we have LifeLock.

511
01:08:16,000 --> 01:08:31,000
It's time to protect yourself. Call 1-800-985-6881 or go to LifeLock.com slash My 35 right now. Call 1-800-985-6881.

512
01:08:31,000 --> 01:08:38,000
I did everything right, but an institution that had my data didn't, and my identity was stolen.

513
01:08:38,000 --> 01:08:44,000
Like many former students, Erica's personal information was on a university-owned computer.

514
01:08:44,000 --> 01:08:52,000
They said that they had disposed of some computers with student data, and they hadn't wiped them.

515
01:08:52,000 --> 01:08:58,000
Her problem started shortly after. She just had her offer approved on her dream home.

516
01:08:58,000 --> 01:09:02,000
And you were approved for the loan to buy it, and then...

517
01:09:02,000 --> 01:09:14,000
They said, I'm sorry, but your credit has changed, and we can't approve the loan. My credit had dropped off significantly, over 300 points.

518
01:09:14,000 --> 01:09:20,000
But losing the house quickly became a distant memory, as the situation got even worse.

519
01:09:20,000 --> 01:09:28,000
I got a call from a bank asking me to verify to open up another account with them. They said, I don't have any accounts with you.

520
01:09:28,000 --> 01:09:35,000
And they're like, you've come in with your ID and signed and had a co-signer sign, and you have these two accounts.

521
01:09:35,000 --> 01:09:39,000
It was shocking how much these criminals could do with my personal information.

522
01:09:39,000 --> 01:09:47,000
And the police said that they're very good at creating documents so that they can go further, because with a bank account, they can open up more things. They can get more loans.

523
01:09:47,000 --> 01:09:56,000
And once that happens, it really spirals quickly. They went into another bank and got a loan in my name and walked out with the money.

524
01:09:56,000 --> 01:10:03,000
And that loan was how much? $30,000. So what happened next? My own accounts had to be shut down and locked.

525
01:10:03,000 --> 01:10:12,000
So I couldn't access my own money for bills or grocery shopping or paying rent, because they had identity documents.

526
01:10:12,000 --> 01:10:20,000
So if they find out where you bank, they can drain your accounts. The fees become legitimate, and you become a victim.

527
01:10:20,000 --> 01:10:28,000
Yes. All of a sudden, you have a flood of credit that's been opened in your name, and then it's too late because there's nothing you can do.

528
01:10:28,000 --> 01:10:32,000
Identity theft can put your most valuable assets at risk.

529
01:10:32,000 --> 01:10:40,000
Earlier, Patricia said LifeLock reimbursed her over $81,000 when a thief stole from her retirement savings.

530
01:10:40,000 --> 01:10:44,000
But you didn't hear about her LifeLock restoration specialist, Will.

531
01:10:44,000 --> 01:10:50,000
He fought on her behalf for a full year to make her whole, and LifeLock gave her the chance to meet him.

532
01:10:50,000 --> 01:10:55,000
Will, oh my gosh, you're kidding me. You were my lifesaver.

533
01:10:55,000 --> 01:10:59,000
Will, you remember the first conversation you had with Patricia about her case?

534
01:10:59,000 --> 01:11:09,000
She was stressed, overwhelmed. I just informed her and kind of set the expectations of what she could expect and hopefully try to alleviate a lot of that stress.

535
01:11:09,000 --> 01:11:19,000
He brought a very calming effect to me. You just feel like there's somebody there that's trying to really genuinely help you.

536
01:11:19,000 --> 01:11:31,000
Patricia's bank reimbursed her over $30,000. That's a lot of money, but nothing compared to the $81,000 they refused to pay. Good thing she had LifeLock and Will.

537
01:11:31,000 --> 01:11:36,000
The bank said, yeah, this is fraud, but we're not going to reimburse you.

538
01:11:36,000 --> 01:11:45,000
We went through every single transaction. I mean, there was hundreds of them, I think, and just trying to show them that we've taken every possible step.

539
01:11:45,000 --> 01:11:53,000
In the end, thanks to Will's hard work and LifeLock's million dollar protection package, Patricia got a check that made her whole.

540
01:11:53,000 --> 01:12:05,000
I got all my money back. My life was restored. And if I hadn't had LifeLock, it would have been over $81,000 that I would never have recovered.

541
01:12:05,000 --> 01:12:15,000
Hackers and cyber criminals keep finding new ways to steal identities, and the crimes they commit in innocent people's names go far beyond credit card fraud.

542
01:12:15,000 --> 01:12:20,000
They got a $30,000 loan in my name and I was never notified by the lender.

543
01:12:20,000 --> 01:12:30,000
They can take over your investment accounts, open loans, or even commit crimes in your name, and you might not find out until the damage is almost impossible to fix.

544
01:12:30,000 --> 01:12:37,000
They faked a driver's license and were able to take out a $75,000 auto loan in my husband's name.

545
01:12:37,000 --> 01:12:46,000
No wonder 80% of victims didn't find out from their bank or credit card company. The issues are so much bigger than just credit card fraud.

546
01:12:46,000 --> 01:12:51,000
The threats are serious, and if you're a victim, you need to know as soon as possible.

547
01:12:51,000 --> 01:12:57,000
The alerts I get from LifeLock are super simple. Was this you? Yes or no?

548
01:12:57,000 --> 01:13:08,000
Early notice is important, but action is critical. Yet many services only offer the alerts, leaving you to try to fix the problem and get your money back alone.

549
01:13:08,000 --> 01:13:16,000
That's why millions of Americans trust LifeLock, the leader in identity theft protection, to help them fix the problem.

550
01:13:16,000 --> 01:13:23,000
My restoration specialists will ped my back on this all the way to the end.

551
01:13:23,000 --> 01:13:30,000
With LifeLock, if you're a victim of identity theft, you'll have a dedicated U.S.-based identity restoration specialist on your side.

552
01:13:30,000 --> 01:13:36,000
They know the steps to take and calls to make to fix issues on your behalf guaranteed.

553
01:13:36,000 --> 01:13:41,000
We are experts at what we do. When we call on your behalf, the name LifeLock packs a punch.

554
01:13:41,000 --> 01:13:51,000
Plus, all LifeLock members are backed by the LifeLock million-dollar protection package, including reimbursement for stolen funds up to the limit of your plan,

555
01:13:51,000 --> 01:14:00,000
coverage for personal expenses, and coverage for lawyers and experts up to $1 million. Call 1-800-985-6881.

556
01:14:00,000 --> 01:14:08,000
Or go to LifeLock.com slash My35 now to get LifeLock protection for just $9.99 a month for your first year.

557
01:14:08,000 --> 01:14:16,000
And if you call now, you'll get 35% off your first year on any annual plan and ask about LifeLock's 60-day money-back guarantee.

558
01:14:16,000 --> 01:14:26,000
Your membership includes identity monitoring and alerts, a dedicated U.S.-based identity restoration specialist who will work on your behalf to resolve your case guaranteed,

559
01:14:26,000 --> 01:14:33,000
and the LifeLock million-dollar protection package, including reimbursement for stolen funds up to the limits of your plan.

560
01:14:33,000 --> 01:14:42,000
So much of my personal information is out of my control. LifeLock is on my side to help me fix the issue. It gives me a lot of comfort.

561
01:14:42,000 --> 01:14:51,000
Try LifeLock for up to 60 days, and if you're not satisfied, we'll give you a full refund. Call 1-800-985-6881.

562
01:14:51,000 --> 01:15:01,000
And use promo code MY35, or go to LifeLock.com slash My35 to join today. Call 1-800-985-6881.

563
01:15:01,000 --> 01:15:09,000
Or go to LifeLock.com slash My35 right now. Call 1-800-985-6881.

564
01:15:09,000 --> 01:15:15,000
Someone stole my Social Security number and filed a tax return in my name.

565
01:15:15,000 --> 01:15:24,000
This is Kurt, a successful business executive and CPA. He did all the right things to protect his personal information, and it still didn't matter.

566
01:15:24,000 --> 01:15:33,000
I changed my passwords all the time. I shred my documents, and I locked my documents up. So I thought I was bulletproof, honestly.

567
01:15:33,000 --> 01:15:39,000
What's the feeling of violation that comes with having someone steal your identity?

568
01:15:39,000 --> 01:15:44,000
It was like someone came into my house and stole something. The whole act of it was insidious.

569
01:15:44,000 --> 01:15:54,000
It took Kurt four frustrating and stressful years of fighting with the IRS to begin to correct the damage and prove his identity. And he's a CPA.

570
01:15:54,000 --> 01:16:01,000
I kept getting bounced around, having to tell my story over and over again to each new person that I had to talk to.

571
01:16:01,000 --> 01:16:06,000
I was frustrated. I was overwhelmed. And I felt so alone.

572
01:16:06,000 --> 01:16:12,000
Did you wonder and worry about what other things might be coming down the pipe related to this?

573
01:16:12,000 --> 01:16:20,000
Absolutely. Is someone going to take out a loan in my name or buy a car in my name and then totally ruin my credit?

574
01:16:20,000 --> 01:16:25,000
And that's one of the main reasons I got LifeLock in the first place.

575
01:16:25,000 --> 01:16:28,000
What was your mindset about not letting this happen to you again?

576
01:16:28,000 --> 01:16:30,000
Oh, I was adamant.

577
01:16:30,000 --> 01:16:33,000
His only regret is not getting LifeLock sooner.

578
01:16:33,000 --> 01:16:39,000
I know that if my information gets out there, I'm going to know about it. It gives me a lot of comfort.

579
01:16:39,000 --> 01:16:47,000
Where Kurt was left to pick up the pieces on his own, Steve was already a LifeLock member when someone tried to steal his identity.

580
01:16:47,000 --> 01:16:50,000
And LifeLock helped him fix the issue immediately.

581
01:16:50,000 --> 01:16:55,000
Someone was trying to take an account out in my name. I got an alert from LifeLock.

582
01:16:55,000 --> 01:17:02,000
I pressed the no button. That wasn't me. And before I knew it, it was handled and taken care of.

583
01:17:02,000 --> 01:17:04,000
I didn't have to do anything.

584
01:17:04,000 --> 01:17:09,000
If you didn't have LifeLock, someone would have opened an account in your name and you wouldn't have known it until it was too late.

585
01:17:09,000 --> 01:17:13,000
That's scary when you think about how easily this kind of stuff occurs.

586
01:17:13,000 --> 01:17:22,000
LifeLock doesn't just protect Steve's identity. It also monitors his home type. It's critical coverage of his most important asset.

587
01:17:22,000 --> 01:17:28,000
After I put my deed in a trust, I got a notification from LifeLock verifying that it was me.

588
01:17:28,000 --> 01:17:36,000
I can't even imagine what it would be like if your title was stolen and you didn't have anybody backing you.

589
01:17:36,000 --> 01:17:42,000
If you care about protecting your assets, LifeLock is a must.

590
01:17:42,000 --> 01:17:49,000
No matter how careful we are, our information is unfortunately outside of our control.

591
01:17:49,000 --> 01:17:58,000
I'm here with Brian Seeley, a world-renowned hacker, veteran US Marine, and an authority on the ever-changing world of cybercrime.

592
01:17:58,000 --> 01:18:06,000
Brian, my security is better than ever. I check my accounts daily, monitor my credit, I use two-factor authentication.

593
01:18:06,000 --> 01:18:08,000
I should be good, right?

594
01:18:08,000 --> 01:18:17,000
Unfortunately, no. You've given copies of all of your personal information in one way, shape, or form to dozens, if not hundreds of companies and government agencies.

595
01:18:17,000 --> 01:18:21,000
And hackers are going after it by going after the employees of those companies.

596
01:18:21,000 --> 01:18:26,000
What's one of the new ways that hackers are getting into corporate information?

597
01:18:26,000 --> 01:18:30,000
It's QR codes, which we use every day, all the time.

598
01:18:30,000 --> 01:18:41,000
If you looked on any search engine, data breach, QR code, QR code used in phishing attack on major corporations, there are more articles than you can read.

599
01:18:41,000 --> 01:18:48,000
Check your email. I just sent you the same type of email that was successful in breaching a major corporation.

600
01:18:48,000 --> 01:18:58,000
It says my login will expire soon. I need to update my credentials. It's asking me to scan this QR code below with my phone.

601
01:18:58,000 --> 01:19:02,000
OK, scanned it. Didn't see anything happen.

602
01:19:02,000 --> 01:19:11,000
That's kind of the point. You have no idea that there was a virus on that QR code that gave the hacker access to your corporate device.

603
01:19:11,000 --> 01:19:15,000
And they're inside my corporation's database now.

604
01:19:15,000 --> 01:19:19,000
And they're off and running. And innocent people's information is vulnerable.

605
01:19:19,000 --> 01:19:29,000
So, Brian, it's not enough for me to do the right things. I need every employee at every company that has all of my information to do the right thing all the time.

606
01:19:29,000 --> 01:19:35,000
Let me make this very, very clear. You could do nothing wrong.

607
01:19:35,000 --> 01:19:45,000
Be 100 percent perfect about all of your security and still lose everything because someone hacked someone else that controlled another copy of your data.

608
01:19:45,000 --> 01:19:49,000
But you can't give up. You have to protect yourself. And that's where LifeLock comes in.

609
01:19:49,000 --> 01:19:52,000
I don't think I could have said it any better.

610
01:19:52,000 --> 01:19:58,000
I never thought I'd be a target. I really thought I was being vigilant and cautious.

611
01:19:58,000 --> 01:20:05,000
While Kim was enjoying a much needed vacation, she could have never imagined what awaited her back home.

612
01:20:05,000 --> 01:20:11,000
Dozens of past due notices on her doorstep for a loan she never took out.

613
01:20:11,000 --> 01:20:19,000
Someone had stolen her identity and used it to secure a $48,000 loan in her name.

614
01:20:19,000 --> 01:20:23,000
Somebody had gained access to all of my personal information.

615
01:20:23,000 --> 01:20:31,000
They then obtained a duplicate of my driver's license and then they proceeded to turn my life upside down.

616
01:20:31,000 --> 01:20:40,000
They went online and it was as easy as putting my information in there and having the duplicate ID delivered to their home.

617
01:20:40,000 --> 01:20:49,000
That gave them access to walk into the bank, pose as me and sign the dotted line for a $48,000 loan.

618
01:20:49,000 --> 01:20:57,000
I was concerned about my family. I was raising teenagers. I was working. It was like a full-time job.

619
01:20:57,000 --> 01:21:02,000
I had a ton of anxiety over what might happen next.

620
01:21:02,000 --> 01:21:04,000
And they're invisible. They're like a ghost.

621
01:21:04,000 --> 01:21:08,000
They're a ghost and they have control of your life.

622
01:21:08,000 --> 01:21:14,000
The final straw came when Kim noticed that the scammers had rerouted her mail to their mailbox.

623
01:21:14,000 --> 01:21:27,000
And at that moment, I knew that if that mail reached them, they had access to far more than just my banking accounts, my insurance, my medical, my family's information.

624
01:21:27,000 --> 01:21:33,000
And that's when I signed up for LifeLock. I know it will happen again. My information is out there.

625
01:21:33,000 --> 01:21:36,000
The thieves will come back and try again.

626
01:21:36,000 --> 01:21:43,000
And this time I know that I have a team of people that can help me and I don't have to do this alone.

627
01:21:43,000 --> 01:21:48,000
There's a victim of identity theft every three seconds.

628
01:21:48,000 --> 01:21:55,000
They use this fake driver's license with my information on it to take out a $75,000 loan.

629
01:21:55,000 --> 01:22:00,000
And in 2022 alone, over $29 billion was stolen from victims.

630
01:22:00,000 --> 01:22:05,000
$110,000 of my hard-earned money gone.

631
01:22:05,000 --> 01:22:11,000
If a thief could use your identity to open a loan in your name, you'd want to know about it as early as possible.

632
01:22:11,000 --> 01:22:17,000
But just checking your bank statements and credit reports isn't enough to catch everything anymore.

633
01:22:17,000 --> 01:22:22,000
You need advanced technology and a proven team of experts.

634
01:22:22,000 --> 01:22:30,000
Only LifeLock monitors hundreds of millions of data points every second to detect and alert you to more uses of your personal information.

635
01:22:30,000 --> 01:22:37,000
Like someone trying to use your Social Security number, open a new loan in your name, or even drain your investment accounts.

636
01:22:37,000 --> 01:22:42,000
Someone was trying to take an account out in my name. I got an alert from LifeLock.

637
01:22:42,000 --> 01:22:49,000
I pressed the no button. That wasn't me. It was handled and taken care of. I didn't have to do anything.

638
01:22:49,000 --> 01:22:52,000
Alerts are critical, but they're only the beginning.

639
01:22:52,000 --> 01:22:59,000
Yet many services stop there, leaving you to try to fix the problem and get your money back alone.

640
01:22:59,000 --> 01:23:06,000
With LifeLock, if your identity is compromised, you'll have a dedicated U.S.-based identity restoration specialist

641
01:23:06,000 --> 01:23:09,000
who will work tirelessly to fix the problem guaranteed.

642
01:23:09,000 --> 01:23:15,000
We are experts at what we do, and we will work with you from start to finish doing whatever it takes.

643
01:23:15,000 --> 01:23:20,000
All LifeLock members are backed by the LifeLock million-dollar protection package,

644
01:23:20,000 --> 01:23:25,000
including reimbursement for stolen funds up to the limit of your plan, coverage for personal expenses,

645
01:23:25,000 --> 01:23:29,000
and coverage for lawyers and experts up to one million dollars.

646
01:23:29,000 --> 01:23:35,000
Tens of thousands stolen. The bank didn't help me. The police department didn't help me.

647
01:23:35,000 --> 01:23:39,000
It was LifeLock who had my back on all this.

648
01:23:39,000 --> 01:23:50,000
Call 1-800-985-6881 or go to LifeLock.com slash My 35 now to get LifeLock protection for just $9.99 a month for your first year.

649
01:23:50,000 --> 01:23:55,000
And if you call now, you'll get 35% off your first year on any annual plan

650
01:23:55,000 --> 01:23:58,000
and ask about LifeLock's 60-day money back guarantee.

651
01:23:58,000 --> 01:24:01,000
Your membership includes identity monitoring and alerts,

652
01:24:01,000 --> 01:24:08,000
a dedicated U.S.-based identity restoration specialist who will work on your behalf to resolve your case guaranteed,

653
01:24:08,000 --> 01:24:15,000
and the LifeLock million-dollar protection package, including reimbursement for stolen funds up to the limits of your plan.

654
01:24:15,000 --> 01:24:19,000
I don't want someone coming along and stealing everything I have.

655
01:24:19,000 --> 01:24:24,000
And with LifeLock, I feel comfortable knowing that's not going to happen.

656
01:24:24,000 --> 01:24:29,000
Try LifeLock for up to 60 days, and if you're not satisfied, we'll give you a full refund.

657
01:24:29,000 --> 01:24:33,000
Join the millions of people already protected by LifeLock.

658
01:24:33,000 --> 01:24:39,000
I hope it never happens again, but if it does, I feel confident that we have LifeLock.

659
01:24:39,000 --> 01:24:48,000
It's time to protect yourself. Call 1-800-985-6881 or go to LifeLock.com slash My 35 right now.

660
01:24:48,000 --> 01:24:52,000
Call 1-800-985-6881.

661
01:24:52,000 --> 01:24:58,000
The preceding was a paid presentation sponsored by LifeLock.

662
01:24:58,000 --> 01:25:03,000
If you've never heard this before, what did you think?

663
01:25:03,000 --> 01:25:09,000
Do you think they actually do a good job? What have you heard about LifeLock?

664
01:25:09,000 --> 01:25:19,000
This podcast is all about LifeLock and what they may or may not be doing.

665
01:25:19,000 --> 01:25:22,000
I'm not saying they're bad. I've never used them.

666
01:25:22,000 --> 01:25:24,000
But let's discuss it.

667
01:25:24,000 --> 01:25:33,000
And our panelists will be coming back shortly to do just that.

668
01:25:33,000 --> 01:25:41,000
This is the Security Box, Program 227 across the Jared Reimer Radio Network.

669
01:25:41,000 --> 01:25:56,000
The Security Box with Jared Reimer on KKNX.

670
01:25:56,000 --> 01:26:03,000
Welcome back to the program, everybody. I am Jared Reimer.

671
01:26:03,000 --> 01:26:14,000
What about that LifeLock story we played for you last time?

672
01:26:14,000 --> 01:26:19,000
Preston Gaylor, Nick Jackson, Joseph Weeklin and myself.

673
01:26:19,000 --> 01:26:27,000
It's okay if you don't participate. You can listen to the thing on the podcast and then leave your comments later.

674
01:26:27,000 --> 01:26:30,000
If you want them aired, we can do that too.

675
01:26:30,000 --> 01:26:35,000
We'll start with those who have heard the program.

676
01:26:35,000 --> 01:26:42,000
I want to start first with Preston Gaylor.

677
01:26:42,000 --> 01:26:57,000
Yeah, definitely. I mean, when I caught the program on live, all I think of ahead of myself was why the hell are we still getting ads from them?

678
01:26:57,000 --> 01:27:05,000
And why did the guy give his full SS out just to be stupid and cause controversy?

679
01:27:05,000 --> 01:27:16,000
So I don't know. It's just pretty much.

680
01:27:16,000 --> 01:27:20,000
Wow. Wow. Moment.

681
01:27:20,000 --> 01:27:24,000
That's what it is, Nick.

682
01:27:24,000 --> 01:27:30,000
Wow. This is horrible what I'm looking at right now.

683
01:27:30,000 --> 01:27:41,000
I mean, I remember that I saw this, but oh, this is bad.

684
01:27:41,000 --> 01:27:54,000
So let's first start with some notations and these are rough. These are rough notations. Nick told me I told Nick I was going to do it rough.

685
01:27:54,000 --> 01:28:05,000
So they're they may be out of order and may not even make any sense. But I tried to outline this a little bit the best I can.

686
01:28:05,000 --> 01:28:13,000
Might be a little crazy, but let's just see how we do with this.

687
01:28:13,000 --> 01:28:23,000
This is just some information that may be of value to a to lead the discussion of LifeLock and what they offer.

688
01:28:23,000 --> 01:28:32,000
TSB will stay neutral, although we're going to try. I'm going to say we're going to try. But my goal is that we're going to stay neutral.

689
01:28:32,000 --> 01:28:43,000
Budget friendly. Let's start with. So I found this after we talked about this last week where I said I couldn't find any budget friendly programs, but

690
01:28:43,000 --> 01:29:09,000
the standard program offers an $11.99 per month price tag 30% of 37% off at $89.80 then $124.99 per year up to $1,050,000 coverage.

691
01:29:09,000 --> 01:29:21,000
And sorry, Nick. I don't I just copied what was here. I don't know what this extra symboling is supposed to be.

692
01:29:21,000 --> 01:29:42,000
It includes dark web monitoring. It has a dollar sign or no section sign. Sorry, that's a section sign. Data breach notifications, US based personal restoration specialists.

693
01:29:42,000 --> 01:30:03,000
24 slash seven live member support up to $1 million for lawyers and experts up to $25,000 in stolen funds.

694
01:30:03,000 --> 01:30:20,000
Reimbursement up to $25,000 in personal expense reimbursements. Identity and SSN monitoring.

695
01:30:20,000 --> 01:30:36,000
Credit monitoring coverage. One Bureau three. That's what it says. I don't know what this means. Maybe it's one out of three.

696
01:30:36,000 --> 01:30:50,000
So that's their first ones. Then we come to identity advisor. Again, this is rough. So there may be spelling mistakes and things.

697
01:30:50,000 --> 01:31:11,000
I just spotted a something here. I don't know what I was trying to do there. Paid annually 33% off $3.33 month first year pay $39.99 today.

698
01:31:11,000 --> 01:31:27,000
Renews at $49.99 a year. Paid monthly $4.99 per month up to $1,050,000 coverage.

699
01:31:27,000 --> 01:31:42,000
Restoration support, dark web monitoring section sign. Data breach notifications, US based personal restoration specialists.

700
01:31:42,000 --> 01:32:04,000
24 seven live member support up to $1 million for lawyers and experts up to $25,000 in stolen funds. Reimbursement up to $25,000 in personal expenses reimbursements.

701
01:32:04,000 --> 01:32:20,000
Identity and SSN monitoring. Credit monitoring coverage. One Bureau three. Again, this is how it's written. I don't know what this means.

702
01:32:20,000 --> 01:32:34,000
Other sections of plans include best protection, family plans and all in one. The more coverage you get, the more expensive it is.

703
01:32:34,000 --> 01:32:50,000
Family starts at over $300 up to five for the first year then $700 each additional year rounding pricing.

704
01:32:50,000 --> 01:33:06,000
Ultimate plus for best protection $19.99. What was this supposed to mean? I just copied this.

705
01:33:06,000 --> 01:33:21,000
Okay, so I see what what happened here. $19.99 per month. No discount. Advantage is $14.99.

706
01:33:21,000 --> 01:33:47,000
Bank rate plans are best for property owners, which includes a 60 day money back guarantee. Ultimate plans then say that it is $299 first year and 388 thereafter pricing rounded.

707
01:33:47,000 --> 01:34:05,000
The previous $34.99 not $14.99 is stated above so I don't know what they're doing because there was something that said $14.99 and then it said $34.99 so I'm just writing it as I see it.

708
01:34:05,000 --> 01:34:27,000
Up to $3 million coverage up to $1 million for lawyers and experts up to $1 million in stolen funds reimbursement up to $1 million in personal expense reimbursement.

709
01:34:27,000 --> 01:34:41,000
Trans-Union Social Security number alerts credit monitoring coverage three bureaus three identity lock.

710
01:34:41,000 --> 01:34:55,000
Trans-Union credit file lock and then new payday loan lock.

711
01:34:55,000 --> 01:35:07,000
It says 312. I think that's 312 and that's got that weird symbol I just copy and pasted this I don't know what that means.

712
01:35:07,000 --> 01:35:18,000
Phone takeover monitoring alerts on crimes committed in your name.

713
01:35:18,000 --> 01:35:26,000
Buy now pay later alerts credit reports and credit scores.

714
01:35:26,000 --> 01:35:32,000
One bureau unlimited.

715
01:35:32,000 --> 01:35:42,000
Let's see then it says updates available daily three bureaus annual three.

716
01:35:42,000 --> 01:35:52,000
401k and investment account alerts home title monitoring.

717
01:35:52,000 --> 01:35:56,000
Social media monitoring.

718
01:35:56,000 --> 01:36:11,000
That's it and then at the bottom I write we are not giving every single detail here but highlighting what might be offered so you can make the best decision for you.

719
01:36:11,000 --> 01:36:15,000
That includes those notes.

720
01:36:15,000 --> 01:36:43,000
Very rough sorry about that I tried to make sense of it but it's I don't know I don't know if I would trust them with anything seeing how and we link to this in our show notes we linked to a Krebs article from 2018 we covered talking about life lock getting owned.

721
01:36:43,000 --> 01:36:52,000
With a pretty big mistake if I remember the article right isn't that right Nick.

722
01:36:52,000 --> 01:36:55,000
Yeah, the one about.

723
01:36:55,000 --> 01:37:02,000
Well which one because there was a one there was a Krebs article and then there was another one I'm talking about the Krebs one.

724
01:37:02,000 --> 01:37:12,000
Oh yes that was just as bad as like I said what the credit viewers are guilty of. Oh my gosh.

725
01:37:12,000 --> 01:37:21,000
Basically allowing email addresses to be harvested. Yeah great great great going guys.

726
01:37:21,000 --> 01:37:25,000
Yeah great going. Yeah right.

727
01:37:25,000 --> 01:37:52,000
So now that everybody sort of understands what I'm trying to get at with these notes. Let's talk about this company. How bad is it Nick. I only have one article, and I probably saw stuff and passed it up because I didn't really, you know, either read it or maybe I heard it somewhere else and never saw something official so

728
01:37:52,000 --> 01:37:57,000
now that you're looking at things how bad is this.

729
01:37:57,000 --> 01:38:01,000
In a word, awful.

730
01:38:01,000 --> 01:38:06,000
Absolutely awful.

731
01:38:06,000 --> 01:38:24,000
Now, I know we tried to stay neutral here and I'm sorry that I'm going to be breaking that. But one of the things I was just reading, and it was something that I thought I remembered well sure enough it is.

732
01:38:24,000 --> 01:38:37,000
This is 2007 of course so it's not recent but it is certainly something that I think that anybody who might potentially want to sign up with them needs to know.

733
01:38:37,000 --> 01:38:53,000
One of the founders of LifeLock has been arrested and suspected of committing identity theft against his own father.

734
01:38:53,000 --> 01:39:14,000
Yes, so the case, at least what I understood of it is that American Express sued Robert Maynard, Robert Maynard, senior this is the father for $154,000.

735
01:39:14,000 --> 01:39:22,000
For a credit card, you know for unpaid bills, none of which he knew about.

736
01:39:22,000 --> 01:39:37,000
Well, interestingly enough, there was a form that listed in one of the bankruptcies that Robert Maynard Jr. went through.

737
01:39:37,000 --> 01:39:44,000
An amount of $170,000.

738
01:39:44,000 --> 01:39:52,000
Now how does that happen? Well no, that's not how it happens but the suspicion is.

739
01:39:52,000 --> 01:39:56,000
It happens by receiving a text message.

740
01:39:56,000 --> 01:40:06,000
Right, well no the, and this was a thing actually that I read on Wired so it wasn't like it was just some news site.

741
01:40:06,000 --> 01:40:28,000
No, Wired is a tech related website. Yes, and it is unfortunately behind a subscription slash paywall but there is enough of this that you can read to know that this is trouble.

742
01:40:28,000 --> 01:40:53,000
And one of the other allegations was that supposedly this company that is supposed to protect your identity was actually making unauthorized withdrawals from people's bank accounts that were going to the National Credit Foundation,

743
01:40:53,000 --> 01:41:02,000
which was something that either Robert Maynard Jr. or one of his associates was running.

744
01:41:02,000 --> 01:41:07,000
Yeah, that is messed up.

745
01:41:07,000 --> 01:41:18,000
And I mean he may have moved on. Well obviously I think he may still be in jail but while he may have moved on this is still.

746
01:41:18,000 --> 01:41:38,000
Yeah, this is just wrong. Oh and get this too. He claimed that there was a big loan I think of $16,000 that was taken out in his name for I think was from like a Las Vegas casino or something.

747
01:41:38,000 --> 01:41:52,000
Turns out, based on this investigative report that the Phoenix New Times, I believe because that's where they're located. They're in Arizona. The Phoenix New Times apparently uncovered that, oh not so fast.

748
01:41:52,000 --> 01:42:06,000
He was actually the one who made that loan and took it out. Yeah, that is that is sick. I'm sorry that is sick.

749
01:42:06,000 --> 01:42:25,000
Oh, oh, they're arrested. So we've got people who were in this company that is supposed to help you with this, who are basically committing crimes. Is this what we're understanding out of this?

750
01:42:25,000 --> 01:42:37,000
That is exactly what I'm trying to point out here. That is exactly what I'm trying to say and I think that's exactly the point that this article is trying to make.

751
01:42:37,000 --> 01:43:00,000
Remember when I was starting to look up the commercials and things, just typing LifeLock into accessible YouTube downloader brought up even a 2024 commercial and a 2025 don't get LifeLock thing that's posted by a user.

752
01:43:00,000 --> 01:43:20,000
Yeah, that's messed up. I am aware that it's not likely, but we may be getting some flack from potentially LifeLock representatives, but I think people need to know this.

753
01:43:20,000 --> 01:43:28,000
So what did you find in regards to 2015-16 that you were alerting me to?

754
01:43:28,000 --> 01:43:38,000
Oh, yes. So there was an order that the Federal Trade Commission, I believe it was handed down in 2010.

755
01:43:38,000 --> 01:43:45,000
And in 2015 they were sued LifeLock was because apparently they were violating this order.

756
01:43:45,000 --> 01:44:10,000
And there were several components. One of them being deceptive advertising, but one of the most alarming was failing to have in place basic security measures for protecting data.

757
01:44:10,000 --> 01:44:26,000
Um, yeah.

758
01:44:26,000 --> 01:44:40,000
And this is the company that continues to advertise that they have all these plans. And yes, I probably read it a little fast. And yes, I know it was a little fuzzy.

759
01:44:40,000 --> 01:44:47,000
You can go up to LifeLock and read about these all yourself.

760
01:44:47,000 --> 01:45:05,000
So, but I'm not trying to still, but I think they're not meant to be trusted because they are hurting you in reality.

761
01:45:05,000 --> 01:45:20,000
So what did you, so for those who heard the 30 minute program, and even if you find the other 28 minute program, just by searching LifeLock on YouTube, if you find it, you can watch it on your own time.

762
01:45:20,000 --> 01:45:28,000
I could in theory go get it. We can play it as one of our final files if you guys want.

763
01:45:28,000 --> 01:45:36,000
But I think this one 28 minute file will be enough.

764
01:45:36,000 --> 01:45:40,000
Yeah.

765
01:45:40,000 --> 01:45:58,000
But for those who heard it, when you were hearing it like, Oh, LifeLock made me whole. They paid, you know, the, you know, 30,000 or whatever it was that was stolen from me or the 80,000 or whatever the number is.

766
01:45:58,000 --> 01:46:12,000
Although I love them. I'm glad you hit on that. One of the stories was actually Nick. I think she was taken for twice, which is why there were stories.

767
01:46:12,000 --> 01:46:20,000
The first was before she had LifeLock.

768
01:46:20,000 --> 01:46:38,000
The second time was LifeLock supposedly and I want to use supposedly because again, they're saying that anyone who signs up for any of these programs that I ran through very fast.

769
01:46:38,000 --> 01:46:46,000
I know I probably should have done that a little fast slower, but

770
01:46:46,000 --> 01:46:56,000
everybody who signs up gets at least a million and 50

771
01:46:56,000 --> 01:47:03,000
minimum

772
01:47:03,000 --> 01:47:10,000
gets blown up over there.

773
01:47:10,000 --> 01:47:19,000
That's just asinine. I'm sorry. But how do you have the money for it?

774
01:47:19,000 --> 01:47:24,000
I mean, we have all these health care breaches and

775
01:47:24,000 --> 01:47:32,000
I've not heard anything, but they say, Oh, LifeLock will send you a note and say,

776
01:47:32,000 --> 01:47:46,000
This is you. You tell them, yes, that's okay. If you tell them, no, the one guy said, Oh, they went right to work and I didn't have to worry about it.

777
01:47:46,000 --> 01:47:56,000
But yet, as you're going to learn later, the CEO gets pilfered 13 times. I mean, teen times.

778
01:47:56,000 --> 01:48:03,000
What did you think of that five minute video they're going to hear at here at the end of that?

779
01:48:03,000 --> 01:48:14,000
That was absolutely freaking ridiculous. But keep in mind, some of that is not confidence. Some of that is absolute stupidity.

780
01:48:14,000 --> 01:48:21,000
Yeah, it's really, really, really smart to just give your social security number out

781
01:48:21,000 --> 01:48:37,000
over the air to millions of people. And I kind of remember this. I kind of remember this because I heard people, he's like, Have you heard the commercial for LifeLock? This guy is giving out his social security number. And I'm like, Well, he'll be owned.

782
01:48:37,000 --> 01:48:41,000
And he was.

783
01:48:41,000 --> 01:48:59,000
But he said LifeLock will protect him because they look out. Oh, and they said they look out for what was it? Two billion with a B billion data points on you.

784
01:48:59,000 --> 01:49:20,000
So that is that is that is not possible. I mean, even I think this is something that if I'm not mistaken, fish labs can provide for businesses to a smaller extent, but not two billion data points.

785
01:49:20,000 --> 01:49:26,000
Right.

786
01:49:26,000 --> 01:49:42,000
And the other thing that really just gets me is that while your bank won't do all of this, there's some of this your bank will already do. They will want you to credit card transactions.

787
01:49:42,000 --> 01:50:07,000
But as you heard in the in the thing, once you tell them, no, that's it. They don't do anything. But I've had two credit card issues and they did something both times. They changed my card, which is same here.

788
01:50:07,000 --> 01:50:24,000
Yeah, that and that's what and one of them and I told the guy I'm like, you know, Steven, I have to remember all of my I have to remember my details. You can't just do that to me is like, I know, but

789
01:50:24,000 --> 01:50:28,000
and I get it.

790
01:50:28,000 --> 01:50:30,000
I completely get it.

791
01:50:30,000 --> 01:50:42,000
But at that time, that's all we could do. Now, as I moved to a different RSS provider.

792
01:50:42,000 --> 01:50:50,000
I created a virtual crowd.

793
01:50:50,000 --> 01:50:52,000
I mean card.

794
01:50:52,000 --> 01:50:55,000
Oh yeah.

795
01:50:55,000 --> 01:51:04,000
Okay, that was a bad. That was a bad joke. Nick got it. Nick got it. He was.

796
01:51:04,000 --> 01:51:08,000
Yeah, let's say I gave them that.

797
01:51:08,000 --> 01:51:12,000
Yeah, I've gave them a virtual credit card.

798
01:51:12,000 --> 01:51:25,000
Yeah.

799
01:51:25,000 --> 01:51:28,000
So,

800
01:51:28,000 --> 01:51:33,000
like I said, they're all going to go to Satan and get to do this the rest of our lives.

801
01:51:33,000 --> 01:51:52,000
This really commercial. Come on. Now. Oh, they are right when they say that our data unfortunately is in the hands of many, many, many people in industries and yes, that is groups and brokers that we don't know about.

802
01:51:52,000 --> 01:51:57,000
That is the one part that I think they got right. Unfortunately.

803
01:51:57,000 --> 01:52:08,000
Yes. But what I'm curious is how much information are you providing them when you sign up.

804
01:52:08,000 --> 01:52:15,000
Based on what they're saying, everything

805
01:52:15,000 --> 01:52:18,000
that's already out there.

806
01:52:18,000 --> 01:52:27,000
Uh huh. So, essentially you're just giving it to one more person and one more group.

807
01:52:27,000 --> 01:52:40,000
Oh, and they probably changed this practice by now but at least in the beginning, unfortunately, based on what I read, I think I know how they were getting some of that money.

808
01:52:40,000 --> 01:53:01,000
Yeah, swiping it through unauthorized the stealing it through those unauthorized withdrawals, some of which were around $300 to this National Credit Foundation.

809
01:53:01,000 --> 01:53:15,000
And by the way, I went on their website and their contact page just has a contact form like most web pages these days.

810
01:53:15,000 --> 01:53:19,000
Yep, no phone number.

811
01:53:19,000 --> 01:53:26,000
It's like every other big organization and big tech company, they don't want to talk to you.

812
01:53:26,000 --> 01:53:31,000
No, thanks.

813
01:53:31,000 --> 01:53:40,000
Oh, and that was another thing that whole thing about Patricia getting to meet her quote unquote restoration specialist.

814
01:53:40,000 --> 01:53:43,000
That had to be staged.

815
01:53:43,000 --> 01:53:46,000
That had to be staged.

816
01:53:46,000 --> 01:54:02,000
Because again, I think most of these people, most of these people they just see it as a job to get done. It's like, okay, I've helped. You know I did what I could you have your money back. See you have a great life. Bye.

817
01:54:02,000 --> 01:54:03,000
Until next time.

818
01:54:03,000 --> 01:54:22,000
On to the next one. On to the next. Yeah, that's it. On to the next one. And until next time.

819
01:54:22,000 --> 01:54:25,000
Holy crap.

820
01:54:25,000 --> 01:54:31,000
Now for anyone who's on the panel.

821
01:54:31,000 --> 01:54:35,000
Would you buy it.

822
01:54:35,000 --> 01:54:37,000
No.

823
01:54:37,000 --> 01:54:40,000
No, no.

824
01:54:40,000 --> 01:54:47,000
No, two no, no absolutely not.

825
01:54:47,000 --> 01:54:50,000
Yes, I'm here.

826
01:54:50,000 --> 01:54:55,000
Would you would you buy it.

827
01:54:55,000 --> 01:55:00,000
No, everybody's saying no.

828
01:55:00,000 --> 01:55:15,500
I mean the lowest plan gives you the bare minimums.

829
01:55:15,500 --> 01:55:26,700
Right but what if you get you know like that plan and somebody turns around and screws

830
01:55:26,700 --> 01:55:32,360
over and you may not get your money back.

831
01:55:38,520 --> 01:55:41,120
Yeah.

832
01:55:41,120 --> 01:55:54,120
I hear you.

833
01:56:11,120 --> 01:56:14,400
That is crazy.

834
01:56:14,400 --> 01:56:23,280
But I think this is worth exposing for what it is.

835
01:56:23,280 --> 01:56:25,680
Nobody, none of us are gonna buy it.

836
01:56:25,680 --> 01:56:28,400
If you're gonna buy it I'm not gonna judge you.

837
01:56:28,400 --> 01:56:29,040
That's your choice.

838
01:56:29,040 --> 01:56:35,120
888-405-7524, 818-527-4754.

839
01:56:35,120 --> 01:56:36,240
Call me.

840
01:56:36,240 --> 01:56:39,040
Tell me why you would buy it.

841
01:56:39,040 --> 01:56:44,480
I'm not, we're gonna play neutral.

842
01:56:44,480 --> 01:56:48,800
If you want to buy it I want to know why.

843
01:56:48,800 --> 01:56:53,800
Yeah right, indeed.

844
01:56:53,800 --> 01:57:01,640
We're gonna try and stay neutral but everybody here is saying no and I completely understand

845
01:57:01,640 --> 01:57:09,000
why.

846
01:57:09,000 --> 01:57:11,280
Why would you buy it Nick?

847
01:57:11,280 --> 01:57:15,760
If you were gonna buy it why?

848
01:57:15,760 --> 01:57:25,640
Well mainly I would buy it because, well the basic because I like the most you know the

849
01:57:25,640 --> 01:57:32,920
lowest level one because you know it's only me there's no dependence there aren't any

850
01:57:32,920 --> 01:57:34,880
other people that I'd want to put on it.

851
01:57:34,880 --> 01:57:47,880
Yeah so it'd be the most basic one and I would mainly buy it because what they were saying

852
01:57:47,880 --> 01:57:53,400
to me you know if I'd heard the ads and I've if I were listening I'd be pretty convinced

853
01:57:53,400 --> 01:57:57,240
you know hey you sound confident you sound like you know what you're doing you sound

854
01:57:57,240 --> 01:58:03,080
like you can protect me so you know and I happen to know that there is a great deal

855
01:58:03,080 --> 01:58:11,880
of identity theft out there and there are many many breaches as we always cover so part

856
01:58:11,880 --> 01:58:24,400
of me would think okay what do I have to lose sure they can protect me.

857
01:58:24,400 --> 01:58:30,000
Alright I like your I like your thinking Preston if you I'll ask you the same question if you

858
01:58:30,000 --> 01:58:37,920
were going to buy this product what version of the program and why?

859
01:58:37,920 --> 01:58:47,440
My answer is gonna be the basic because you know it's just gonna be me that would use

860
01:58:47,440 --> 01:58:58,040
it I don't have any other people like shared with or what have you and you know I keep

861
01:58:58,040 --> 01:59:06,360
hearing all these like those sob stories of yeah they helped me and I got my thousands

862
01:59:06,360 --> 01:59:13,880
of dollars back I'm able to pay my tuition and loans to sell with it but you know at

863
01:59:13,880 --> 01:59:19,080
the same time you know I still gotta be careful of breaches because they're still gonna pop

864
01:59:19,080 --> 01:59:27,440
up at the end of the day so I still want to hopefully try and take matters in my own hands

865
01:59:27,440 --> 01:59:40,320
and the basic would probably be the one that I could afford so that's my answer.

866
01:59:40,320 --> 01:59:46,720
I will ask Joseph now if you were going to buy this product what version of the product

867
01:59:46,720 --> 01:59:52,520
would you buy and why?

868
01:59:52,520 --> 02:00:01,320
Well if I was gonna do it I'd probably go with the basic package.

869
02:00:01,320 --> 02:00:14,040
Okay so everybody's basically on the same line here you know basic package a million

870
02:00:14,040 --> 02:00:25,880
fifty thousand dollars hoping that they're true to their word which we've seen otherwise

871
02:00:25,880 --> 02:00:37,520
and probably a bigger security risk that I don't want to have I've already got enough

872
02:00:37,520 --> 02:00:42,360
problems.

873
02:00:42,360 --> 02:00:51,680
Yeah indeed.

874
02:00:51,680 --> 02:01:01,400
I just thought we should open people's eyes to what it is how neutral have we been?

875
02:01:01,400 --> 02:01:10,680
Well I'm not very but we well we're trying to be I mean well yeah we are trying to be

876
02:01:10,680 --> 02:01:17,760
but most importantly we're not sugarcoating what we're seeing either because you don't

877
02:01:17,760 --> 02:01:21,960
want to do that with a big national company like that.

878
02:01:21,960 --> 02:01:35,600
No I mean I wanted to try and keep this neutral but I understand why it's not.

879
02:01:35,600 --> 02:01:54,560
But it's a hard balance if I just heard that and decided to sign up and then they I mean

880
02:01:54,560 --> 02:01:59,320
we've heard Kim's calls for those of you on the Kim Commandos Minute haven't you heard

881
02:01:59,320 --> 02:02:04,520
some of them calls where they were somebody's like oh I signed up for LifeLock I called

882
02:02:04,520 --> 02:02:10,680
them and you know their customer service is a lackluster at best.

883
02:02:10,680 --> 02:02:18,720
Yeah I'm not happy they're not lying.

884
02:02:18,720 --> 02:02:23,560
I think I've heard two or three or four calls in the last month.

885
02:02:23,560 --> 02:02:25,160
Oh dear.

886
02:02:25,160 --> 02:02:30,040
That tells you something.

887
02:02:30,040 --> 02:02:36,680
And I bet they've outsourced some of that too overseas because it's probably cheaper.

888
02:02:36,680 --> 02:02:41,800
Doesn't surprise me.

889
02:02:41,800 --> 02:02:44,880
Now that Norton bought them.

890
02:02:44,880 --> 02:02:47,560
Yeah and that's another.

891
02:02:47,560 --> 02:02:57,080
Now maybe in the beginning they were probably pretty good.

892
02:02:57,080 --> 02:03:01,480
Of course we're going to have a blundersh I mean no company is going to be 100% perfect

893
02:03:01,480 --> 02:03:07,480
but.

894
02:03:07,480 --> 02:03:20,640
Ever since Norton bought them I understand it to become a lot worse than it was.

895
02:03:20,640 --> 02:03:31,200
And of course Norton was bought out by what major company?

896
02:03:31,200 --> 02:03:32,200
Symantec.

897
02:03:32,200 --> 02:03:38,600
Symantec is correct.

898
02:03:38,600 --> 02:03:47,320
And of course all of these companies were separate Symantec was one Norton was one and

899
02:03:47,320 --> 02:03:52,440
then there were other Antifirus companies that have come and gone through the years

900
02:03:52,440 --> 02:03:57,080
that have all been separate.

901
02:03:57,080 --> 02:04:03,980
And I don't know if it was Norton or Symantec but I told you all this story that's how one

902
02:04:03,980 --> 02:04:07,080
of my credit cards was stolen.

903
02:04:07,080 --> 02:04:09,720
The number on it.

904
02:04:09,720 --> 02:04:16,000
Because I got I didn't at the time look at the URL because it looked totally legitimate

905
02:04:16,000 --> 02:04:21,000
and it was supposedly from Norton telling me that you know I needed to renew my yearly

906
02:04:21,000 --> 02:04:33,840
subscription but then interestingly every year I did that not long after irregular card

907
02:04:33,840 --> 02:04:44,880
activity.

908
02:04:44,880 --> 02:04:47,840
It was two years in a row so unfortunately I think.

909
02:04:47,840 --> 02:04:48,840
Go ahead.

910
02:04:48,840 --> 02:04:54,320
I was going to say you didn't know any better and you were believing what you were seeing

911
02:04:54,320 --> 02:05:00,000
how would you react now?

912
02:05:00,000 --> 02:05:07,160
Now I'd be going um what's the URL that this is going to?

913
02:05:07,160 --> 02:05:08,720
Is this actually Norton?

914
02:05:08,720 --> 02:05:14,000
I mean the program itself claims it's Norton I mean it's showing up it's popping up in

915
02:05:14,000 --> 02:05:23,960
Norton but since this has happened before I don't know that this really is.

916
02:05:23,960 --> 02:05:35,200
Okay very good I like your thinking.

917
02:05:35,200 --> 02:05:40,680
I actually had my credit cards pilfered by a different company.

918
02:05:40,680 --> 02:05:46,400
They were supposed to help me update my card info but instead somebody wrote it down and

919
02:05:46,400 --> 02:05:48,680
tried to do shit with it.

920
02:05:48,680 --> 02:05:50,840
Uh oh.

921
02:05:50,840 --> 02:05:53,960
Yeah it's never fun.

922
02:05:53,960 --> 02:05:57,520
After they helped me.

923
02:05:57,520 --> 02:06:00,880
Let me guess they tried to go to Best Buy or they tried to go to.

924
02:06:00,880 --> 02:06:09,320
No it wasn't a but the first was a Juno charge so they signed me up for Juno.

925
02:06:09,320 --> 02:06:15,800
The second one changed the second time they changed my info altogether.

926
02:06:15,800 --> 02:06:18,440
Wow.

927
02:06:18,440 --> 02:06:32,280
Yeah so I don't I never did business with that company since.

928
02:06:32,280 --> 02:06:37,000
It was a long distance at the time you know you could pay a penny a minute and it was

929
02:06:37,000 --> 02:06:44,480
basically a give us you know they gave you like a virtual crowd and you put money on

930
02:06:44,480 --> 02:06:47,320
it you called an 800 number.

931
02:06:47,320 --> 02:06:48,320
Yeah.

932
02:06:48,320 --> 02:06:50,440
It was one of those companies.

933
02:06:50,440 --> 02:07:06,040
Oh yes one of those.

934
02:07:06,040 --> 02:07:10,480
After the second time I said I'm not going to give and I even told my financial advisor

935
02:07:10,480 --> 02:07:18,880
I said I'm going to give this card to this company last.

936
02:07:18,880 --> 02:07:25,200
And after I give this card to this company then we're going to see what happens.

937
02:07:25,200 --> 02:07:32,120
And if it is them then I don't do business with them anymore.

938
02:07:32,120 --> 02:07:38,040
And sure enough that's exactly what I did and sure enough it was exactly how I called

939
02:07:38,040 --> 02:07:39,040
it.

940
02:07:39,040 --> 02:07:44,840
And I talked about this on the tech podcast at the time.

941
02:07:44,840 --> 02:07:52,320
It wasn't Juno though not directly.

942
02:07:52,320 --> 02:08:03,880
The company was called Tel3 Advantage one of many companies that offered you know cards

943
02:08:03,880 --> 02:08:10,680
that you could pay for that you could basically pay a penny a minute you dialed a phone number

944
02:08:10,680 --> 02:08:20,620
and then you dialed the number through them.

945
02:08:20,620 --> 02:08:23,840
So that's that's who it was.

946
02:08:23,840 --> 02:08:27,040
I don't even know if they're still in business anymore.

947
02:08:27,040 --> 02:08:34,800
It would surprise me nowadays that they are.

948
02:08:34,800 --> 02:08:44,440
But that's the experience I doubted my credit card fiascos but there was no life lock back

949
02:08:44,440 --> 02:08:54,480
then and even if there was they probably wouldn't tell me anything about a ten dollar charge

950
02:08:54,480 --> 02:09:02,320
at Juno or the fact that my credit card information was changed.

951
02:09:02,320 --> 02:09:19,760
So it was around 2005 6 7.

952
02:09:19,760 --> 02:09:35,200
When all that took place.

953
02:09:35,200 --> 02:09:39,040
Well this has been a very interesting discussion gentlemen.

954
02:09:39,040 --> 02:09:47,680
I know that it's not exactly how we wanted to do the show but I think it was an eye opening

955
02:09:47,680 --> 02:09:52,240
experience to hear what people thought you know if they heard the thing and of course

956
02:09:52,240 --> 02:09:58,080
Joseph when you hear the 30 minute program if you have other thoughts that you would

957
02:09:58,080 --> 02:10:05,800
like to have read or if you call the comment line and leave voicemail you want them aired

958
02:10:05,800 --> 02:10:13,120
we will do that for you and anybody else who listens via podcast if you have comments and

959
02:10:13,120 --> 02:10:21,520
you would like them aired you can write them to me and I can read them on your behalf.

960
02:10:21,520 --> 02:10:34,400
I can play I can have it played through the podcast just communicate and let us know how

961
02:10:34,400 --> 02:10:37,200
you'd like to proceed.

962
02:10:37,200 --> 02:10:45,080
Indeed and most importantly stay safe because we're not getting through this treacherous

963
02:10:45,080 --> 02:10:53,280
world of landscape together there's no like sugar coating it so that's the advice that

964
02:10:53,280 --> 02:11:03,240
I leave people with.

965
02:11:03,240 --> 02:11:07,560
Was this the perfect topic today gentlemen?

966
02:11:07,560 --> 02:11:09,640
It ended up being yes.

967
02:11:09,640 --> 02:11:17,760
Spot on.

968
02:11:17,760 --> 02:11:37,360
I'm glad I was able to oblige because that was crazy I heard that program and my first

969
02:11:37,360 --> 02:11:42,040
thought was you have to be kidding me.

970
02:11:42,040 --> 02:11:43,040
Right.

971
02:11:43,040 --> 02:11:50,080
And you have to be kidding me my phone has to ring just at that moment.

972
02:11:50,080 --> 02:11:59,520
Oh oh dear oh this is probably a scammer let's see let's take this on the air.

973
02:11:59,520 --> 02:12:01,360
Hello.

974
02:12:01,360 --> 02:12:04,080
I didn't even hear it say a name.

975
02:12:04,080 --> 02:12:05,080
Hello.

976
02:12:05,080 --> 02:12:06,080
Hi.

977
02:12:06,080 --> 02:12:12,880
Good afternoon this is Sherry speaking I'm calling to help you maximize your Medicare

978
02:12:12,880 --> 02:12:18,920
plan during the 2025 open enrollment we have exciting free benefits like grocery savings

979
02:12:18,920 --> 02:12:26,560
with food and flex cards improved vision hearing and dental care plus up to $250 cash back.

980
02:12:26,560 --> 02:12:31,120
Do you currently have both part A and part B of Medicare?

981
02:12:31,120 --> 02:12:33,720
No I do not and even if I did it wouldn't be your business.

982
02:12:33,720 --> 02:12:42,840
I see where you are coming from but it's really just general information so that I can help

983
02:12:42,840 --> 02:12:50,240
you get new benefits which include dental vision hearing and up to $250 of cash back.

984
02:12:50,240 --> 02:12:55,160
I have it here in the system that you have Medicare just want to confirm if it's both

985
02:12:55,160 --> 02:12:58,440
part A and B of Medicare.

986
02:12:58,440 --> 02:13:00,440
I already told you no.

987
02:13:00,440 --> 02:13:08,440
I'm sorry it looks like you don't meet the eligibility criteria for our benefit plan.

988
02:13:08,440 --> 02:13:11,520
What a shock.

989
02:13:11,520 --> 02:13:15,840
Of course I don't.

990
02:13:15,840 --> 02:13:25,960
Well and even if I did which we all do by the way we all have part A and B.

991
02:13:25,960 --> 02:13:27,360
Yep but still.

992
02:13:27,360 --> 02:13:32,040
Actually no I do not period I do not.

993
02:13:32,040 --> 02:13:42,760
I believe I do but I don't know that to be a hundred percent accurate either so at least

994
02:13:42,760 --> 02:13:47,920
that's what I'm told.

995
02:13:47,920 --> 02:13:53,720
But I'd love to have another $250.

996
02:13:53,720 --> 02:13:56,040
Yeah how about it?

997
02:13:56,040 --> 02:13:58,000
I don't think you're gonna get it.

998
02:13:58,000 --> 02:14:05,040
Something tells me you're not actually gonna get it.

999
02:14:05,040 --> 02:14:18,560
Now what could actually happen is that you end up losing $250 and then suddenly shocker

1000
02:14:18,560 --> 02:14:26,400
of shockers you receive statements in the mail and you know explanations of benefits

1001
02:14:26,400 --> 02:14:31,280
for procedures you never even had done.

1002
02:14:31,280 --> 02:14:35,280
Oh no.

1003
02:14:35,280 --> 02:14:39,360
Mm-hmm.

1004
02:14:39,360 --> 02:14:44,960
Like yes this is the explanation of benefits for your liver transplant.

1005
02:14:44,960 --> 02:14:50,800
My liver transplant I did not have one.

1006
02:14:50,800 --> 02:14:58,680
I don't know what you're talking about.

1007
02:14:58,680 --> 02:15:01,800
Yeah or kidney transplant.

1008
02:15:01,800 --> 02:15:19,360
I was like I don't remember getting that done.

1009
02:15:19,360 --> 02:15:24,480
Oh yeah and then of course after you do that you'll get some of the things that supposedly

1010
02:15:24,480 --> 02:15:29,280
LifeLock can protect you from like I could just see it now somebody's gonna try and buy

1011
02:15:29,280 --> 02:15:43,200
a car in your name probably the wonderful AI lady who seems so nice.

1012
02:15:43,200 --> 02:15:44,200
Yeah.

1013
02:15:44,200 --> 02:15:54,720
It's like um no I am not buying a BMW at Nick's BMW and that's a problem because he can't

1014
02:15:54,720 --> 02:15:55,720
say no.

1015
02:15:55,720 --> 02:16:03,280
Nick can't say no.

1016
02:16:03,280 --> 02:16:09,880
I wonder if he said I wonder if he said no.

1017
02:16:09,880 --> 02:16:18,440
Probably not because based on what they most likely would have wanted whoever this was

1018
02:16:18,440 --> 02:16:23,600
who went in to try and buy that BMW would have everything they need to pretend to be

1019
02:16:23,600 --> 02:16:28,920
me and pull it off unfortunately.

1020
02:16:28,920 --> 02:16:34,200
Right basically.

1021
02:16:34,200 --> 02:16:38,720
So no sadly he wouldn't say no.

1022
02:16:38,720 --> 02:16:53,800
Anyway yeah that's why we're living through folks that's why my glasses my lady or better

1023
02:16:53,800 --> 02:16:55,840
AI.

1024
02:16:55,840 --> 02:17:04,120
Oh speaking of debt collectors and that wonderful topic I think I told you all this a few months

1025
02:17:04,120 --> 02:17:11,000
ago I kept getting this call which based on the way it was speaking I thought was a total

1026
02:17:11,000 --> 02:17:20,680
scam because it was supposedly some debt collector and say we're looking for Nikolas Jackson.

1027
02:17:20,680 --> 02:17:28,520
It's like oh that's computer generated right there and I think they said something like

1028
02:17:28,520 --> 02:17:38,800
you know you can provide a statement of what happened to this office while it's like now

1029
02:17:38,800 --> 02:17:43,200
you're trying to be a law firm.

1030
02:17:43,200 --> 02:17:44,960
Yeah no.

1031
02:17:44,960 --> 02:17:54,760
But they yeah but they kept calling and so finally I answered this and turns out they

1032
02:17:54,760 --> 02:17:59,480
were looking for somebody who had the same name and it's the second time that they've

1033
02:17:59,480 --> 02:18:04,800
been looking for said person with same name.

1034
02:18:04,800 --> 02:18:08,840
But what they said that was so funny and actually made me go are you serious right now.

1035
02:18:08,840 --> 02:18:17,040
So it was this your son so according to what you just told me this Nicholas Jackson's birthdate

1036
02:18:17,040 --> 02:18:20,800
is July 1st 1987.

1037
02:18:20,800 --> 02:18:28,640
Mine is 1985 so that is not valid that is not biologically possible for me to have a

1038
02:18:28,640 --> 02:18:33,960
son or biologically valid.

1039
02:18:33,960 --> 02:18:36,920
Exactly well not even two.

1040
02:18:36,920 --> 02:18:44,640
It would be like one and a half or so that's no unless we're living in some kind of science

1041
02:18:44,640 --> 02:18:47,000
fiction world.

1042
02:18:47,000 --> 02:18:58,080
Me having a son is biologically impossible buddy sorry.

1043
02:18:58,080 --> 02:19:03,960
And his last four of his social.

1044
02:19:03,960 --> 02:19:10,120
And whoever yeah and this Nicholas Jackson he didn't ask for mine thank goodness the

1045
02:19:10,120 --> 02:19:16,960
debt collector but this person's social the last four were totally different.

1046
02:19:16,960 --> 02:19:17,960
Wow.

1047
02:19:17,960 --> 02:19:20,960
It's all I'm going to say.

1048
02:19:20,960 --> 02:19:24,920
Like not even close.

1049
02:19:24,920 --> 02:19:31,640
Okay yeah.

1050
02:19:31,640 --> 02:19:32,640
About that.

1051
02:19:32,640 --> 02:19:38,280
Whoever this is yeah whoever this Nicholas Jackson is apparently has a lot of pretty serious

1052
02:19:38,280 --> 02:19:42,480
debts because that was the second debt collector called looking for him.

1053
02:19:42,480 --> 02:19:49,120
Because there was one before who called I think it was last year also looking for this

1054
02:19:49,120 --> 02:19:59,160
one with the same social that was not mine.

1055
02:19:59,160 --> 02:20:04,160
Yeah.

1056
02:20:04,160 --> 02:20:13,360
Right.

1057
02:20:13,360 --> 02:20:19,320
Sure.

1058
02:20:19,320 --> 02:20:30,960
Very interesting Mr. J.

1059
02:20:30,960 --> 02:20:38,480
Yes unfortunately guys what I did just now before I went on that rant about the debt

1060
02:20:38,480 --> 02:20:47,120
collectors is something that they always advise you Kim other tech people do not answer those

1061
02:20:47,120 --> 02:20:52,040
calls I made that mistake and I'm probably going to be getting more of them so do not

1062
02:20:52,040 --> 02:20:55,120
do what I just did.

1063
02:20:55,120 --> 02:20:56,720
Thank goodness well but you know.

1064
02:20:56,720 --> 02:21:04,440
I didn't give out any information and that wasn't yours and you did it and you and they

1065
02:21:04,440 --> 02:21:12,800
were like well what the you know you're like no that's whatever but you know if they pressured

1066
02:21:12,800 --> 02:21:18,520
you into giving you your I would be making up a bunch of stuff.

1067
02:21:18,520 --> 02:21:25,040
I thought about doing that but the only problem yeah the only problem with that I've considered

1068
02:21:25,040 --> 02:21:30,880
doing that but the issue is that you may unknowingly commit identity theft that way because you

1069
02:21:30,880 --> 02:21:39,960
may accidentally give somebody's digits and things that are real.

1070
02:21:39,960 --> 02:21:48,000
But I randomized it how am I supposed to know it's real.

1071
02:21:48,000 --> 02:21:59,000
If you get if you get arrested that's going to be a hard argument to make.

1072
02:21:59,000 --> 02:22:07,020
But that would be the honest truth I'm randomized numbers and this guy was claiming that I whatever

1073
02:22:07,020 --> 02:22:12,040
and they asked for my info so I made up I made it up right on the fly I don't know who

1074
02:22:12,040 --> 02:22:15,680
belongs to.

1075
02:22:15,680 --> 02:22:27,440
And it turns out the guy that you just gave their info you know the that was some guy

1076
02:22:27,440 --> 02:22:36,640
named Ronald Gillespie in South Alabama.

1077
02:22:36,640 --> 02:22:41,560
Well this is one reason why I just don't answer my phone like I see these strange looking

1078
02:22:41,560 --> 02:22:46,720
numbers and I don't even answer my phone even if I think it's real I'll wait for a voice

1079
02:22:46,720 --> 02:22:51,320
to be able to pop up and I'll wait for a voice to be able to pop up.

1080
02:22:51,320 --> 02:22:58,240
And sometimes and and there are times I do that because on my end what shows up sometimes

1081
02:22:58,240 --> 02:23:07,320
is call from stop Barbara CA call from Barbara CA.

1082
02:23:07,320 --> 02:23:16,800
It's like no no yeah yeah you know what I like on my call filter app it tells me if

1083
02:23:16,800 --> 02:23:22,680
it's potential spam and of course I don't answer them then on my phone I do setting

1084
02:23:22,680 --> 02:23:28,480
the word it have silence the unknown calls and it does it in the voicemail but they're

1085
02:23:28,480 --> 02:23:32,520
not going to leave me a voicemail so I just I just say fuck it.

1086
02:23:32,520 --> 02:23:39,600
They go about my day and some of them other people get old some of those calls that I

1087
02:23:39,600 --> 02:23:48,880
get on my cell phone AT&T does label as spam risks but no that's not always the case.

1088
02:23:48,880 --> 02:24:02,320
And guess which protocol that's done by we talked about it many many many podcasts

1089
02:24:02,320 --> 02:24:04,480
ago.

1090
02:24:04,480 --> 02:24:14,920
Oh boy voice a fishing.

1091
02:24:14,920 --> 02:24:19,320
No I'm talking about a protocol.

1092
02:24:19,320 --> 02:24:24,840
I don't know if it's a protocol per se but isn't like the kids spam or something.

1093
02:24:24,840 --> 02:24:29,280
No no can't spam is a law.

1094
02:24:29,280 --> 02:24:38,080
There is actually a protocol.

1095
02:24:38,080 --> 02:24:42,600
It is a protocol.

1096
02:24:42,600 --> 02:24:43,600
Could it be VOIP?

1097
02:24:43,600 --> 02:24:48,280
We talked about it we talked about it through.

1098
02:24:48,280 --> 02:24:55,280
Through this podcast from Wikipedia.

1099
02:24:55,280 --> 02:25:05,040
Oh this was before your time Nick.

1100
02:25:05,040 --> 02:25:09,040
Yeah I'm starting to wonder if I even.

1101
02:25:09,040 --> 02:25:12,720
And I believe 21 of TSB.

1102
02:25:12,720 --> 02:25:17,440
Oh my way before yes.

1103
02:25:17,440 --> 02:25:30,160
I think that shake down around the time you had your shake in and stir not stirred and

1104
02:25:30,160 --> 02:25:32,160
stirred shake it.

1105
02:25:32,160 --> 02:25:37,360
Yeah shaking and shaking and stirred stir.

1106
02:25:37,360 --> 02:25:38,360
Yikes.

1107
02:25:38,360 --> 02:25:42,200
There we go.

1108
02:25:42,200 --> 02:25:50,080
Shake him and stir.

1109
02:25:50,080 --> 02:25:54,400
What I'm wondering is if that was around the time you had your other regular who sadly

1110
02:25:54,400 --> 02:25:57,480
does not seem to be around as much.

1111
02:25:57,480 --> 02:25:59,880
Yes.

1112
02:25:59,880 --> 02:26:01,480
Oh.

1113
02:26:01,480 --> 02:26:11,240
What if it was our name for a protocol.

1114
02:26:11,240 --> 02:26:17,840
Yeah man totally actually actually we.

1115
02:26:17,840 --> 02:26:27,840
We link to it in our show notes if you go to email security dot.

1116
02:26:27,840 --> 02:26:33,120
You actually hold on I'll just provide this to you.

1117
02:26:33,120 --> 02:26:35,640
Okay.

1118
02:26:35,640 --> 02:26:37,680
Let's see.

1119
02:26:37,680 --> 02:26:39,720
Oops.

1120
02:26:39,720 --> 02:26:50,440
Your life is there and yeah.

1121
02:26:50,440 --> 02:26:56,280
Really.

1122
02:26:56,280 --> 02:26:59,280
really?

1123
02:26:59,280 --> 02:27:02,280
uh oh

1124
02:27:02,280 --> 02:27:12,280
here

1125
02:27:12,280 --> 02:27:20,280
stir shaken or shaken stir so stir and shaken or staking and shared

1126
02:27:20,280 --> 02:27:26,280
TM and the call on my way

1127
02:27:26,280 --> 02:27:29,280
I knew I'm on my way

1128
02:27:29,280 --> 02:27:34,280
okay

1129
02:27:34,280 --> 02:27:46,280
Alexa N

1130
02:27:46,280 --> 02:27:57,280
it is a it is a protocol

1131
02:27:57,280 --> 02:28:00,280
got it thanks

1132
02:28:00,280 --> 02:28:03,280
holy

1133
02:28:03,280 --> 02:28:20,280
yeah that's the right one

1134
02:28:20,280 --> 02:28:34,280
podcast 20 20 and 21 I think

1135
02:28:34,280 --> 02:28:37,280
what else gentlemen

1136
02:28:37,280 --> 02:28:55,280
well I do want to remind people for throwback Saturday night on Saturday we have another thrilling topic and next week we will you know play for you the

1137
02:28:55,280 --> 02:29:15,280
by seminar went to for scams and identity theft even though this is not cyber security awareness month it still bears worth repeating because you know we're still going to get calls and things and we don't want people to be out of the dark so it's why you know I

1138
02:29:15,280 --> 02:29:28,280
I'll make sure I live I know a copy of that in okay yeah I actually already have an MP3

1139
02:29:28,280 --> 02:29:54,280
okay yeah I actually invited Jared that live but I know you know we were doing with our own outage issues and stuff across networks so but yes he think at the archive he was very pleased and so much so I haven't had a chance to look into it yet but I will I will do that and I will definitely give you all my thoughts on it

1140
02:29:54,280 --> 02:30:03,280
either as a file or we can do it live I haven't figured that out yet

1141
02:30:03,280 --> 02:30:23,280
I had a little trouble trying to get the archive though because they wanted me to play and I had to go to another page and then I had it was it was a bit of a mess to get it but I got it

1142
02:30:23,280 --> 02:30:36,280
so we'll play that next week Nick do you know what we want to do next week besides this

1143
02:30:36,280 --> 02:30:40,280
webinar

1144
02:30:40,280 --> 02:31:02,280
um sorry I was looking at something it's okay we can discuss it later

1145
02:31:02,280 --> 02:31:11,280
yeah this has been one interesting show

1146
02:31:11,280 --> 02:31:22,280
I'll see

1147
02:31:22,280 --> 02:31:36,280
well well I guess we'll let you know what we're covering next week next week I don't I don't have any thing major I unless we do that topic on

1148
02:31:36,280 --> 02:31:41,280
I think the that app the

1149
02:31:41,280 --> 02:31:45,280
app the you know the Chinese that's yeah

1150
02:31:45,280 --> 02:31:53,280
screen so that what we want to do

1151
02:31:53,280 --> 02:31:58,280
adjustable I think so

1152
02:31:58,280 --> 02:32:04,280
okay then that's what we'll do

1153
02:32:04,280 --> 02:32:11,280
pressed boy do you have to leave

1154
02:32:11,280 --> 02:32:16,280
yes I actually

1155
02:32:16,280 --> 02:32:21,280
did come to the one my volunteer project so yes it will be

1156
02:32:21,280 --> 02:32:31,280
but Jared thank you very much for the show as always and

1157
02:32:31,280 --> 02:32:34,280
yeah this was great

1158
02:32:34,280 --> 02:32:44,280
so then I will play your I will play your goodbye file unless you would like to take us out now

1159
02:32:44,280 --> 02:32:48,280
because we're done

1160
02:32:48,280 --> 02:32:59,280
well my mic is muted on on my braille sense so I'll just go ahead and give give my my my goodbye so

1161
02:32:59,280 --> 02:33:04,280
okay

1162
02:33:04,280 --> 02:33:16,280
alright well folks this is my cue to tell you that you've been listening to security box across a Jared Reimer network we thank you for your time and patronage

1163
02:33:16,280 --> 02:33:32,280
if you have any questions comments or suggestions please go to Jared tech dot help email host.com or Jared Reimer dot net for contact links news links around the landscape and much much more

1164
02:33:32,280 --> 02:33:45,280
and if you enjoy what we brought you here today please tune into security are of throwbacks or night every Saturday at nine Eastern time 9pm that is on server three of 98 six the mix

1165
02:33:45,280 --> 02:33:55,280
as we always say we hope to see you next week for more informative and eye opening conversation in the landscape

1166
02:33:55,280 --> 02:34:07,280
so make it a good week don't click on shit know where you're going watch it for those spam calls and spam text and spam collectors and as we say

1167
02:34:07,280 --> 02:34:17,280
do you know where you're going well if not you're going to be owned just like life lock thank you for your time

1168
02:34:17,280 --> 02:34:30,280
and we'll see you soon goodbye and be well

1169
02:34:30,280 --> 02:34:40,280
we will have more files coming up the podcast will continue in just a moment

1170
02:35:00,280 --> 02:35:22,280
since Institute has an email full of stats that might be of interest to us because some of us in this community run small businesses

1171
02:35:22,280 --> 02:35:41,280
and as we know breaches or data leaks or malware attacks or anything else can affect anyone at any time

1172
02:35:41,280 --> 02:36:04,280
and it does not care whether you are disabled in any way this isn't about the disability community this is about doing things right

1173
02:36:04,280 --> 02:36:25,280
so the move it breach this was the FTP client move it exposed a harsh reality because a lot of people used the application

1174
02:36:25,280 --> 02:36:36,280
and they may still be using the application because that's what they have to do

1175
02:36:36,280 --> 02:36:55,280
in 2023 87% of organizations experienced one or more security breaches with 53% or over half

1176
02:36:55,280 --> 02:37:21,280
reporting over 1 million dollars in lost revenues fines and other expenses up from 2022 which was at 48% and 2021 which was at 38%

1177
02:37:21,280 --> 02:37:31,280
they don't wait they will snuff out environments supply chains and more

1178
02:37:31,280 --> 02:37:42,280
security teams aren't ready says this tidbit

1179
02:37:42,280 --> 02:37:59,280
58% of security teams lack the skills it's about protecting your career

1180
02:37:59,280 --> 02:38:14,280
31% of executives according to this they experienced fines job loss or legal action

1181
02:38:14,280 --> 02:38:29,280
now they are touting their courses they have a right to do that I've been a subscriber of theirs although I've not taken their courses but I have been in their webinars

1182
02:38:29,280 --> 02:38:52,280
but I thought this is kind of interesting right go to sans.org sans.org or sans.edu to learn more about what they offer in regards to courses

1183
02:38:52,280 --> 02:39:12,280
yes I know the price tag on some of these may be out of our price tag but maybe they might be of value to you you could contact them see if they offer any discounts for disabled people

1184
02:39:12,280 --> 02:39:31,280
I don't know that to be factual but we definitely need to be aware of what's out there even if we don't take these courses the information may be very valuable to some

1185
02:39:31,280 --> 02:39:39,280
for the security box I'm Jared Reimer

1186
02:39:39,280 --> 02:39:58,280
music

1187
02:39:58,280 --> 02:40:18,280
Kim commando put out a special version of her newsletter normally done once a day but this is bad

1188
02:40:18,280 --> 02:40:40,280
some people may not have heard of Mars Hydro and I might have seen something about this somewhere they deal with LED lights and hydroponics equipment

1189
02:40:40,280 --> 02:40:49,280
I know about LED lights but I don't know anything about hydroponics equipment

1190
02:40:49,280 --> 02:41:10,280
Jeremiah Fowler is a security researcher and has been on Kim's show in the past he found a massive 1.17 terabyte database on the internet

1191
02:41:10,280 --> 02:41:24,280
for anyone to see no encryption and no password

1192
02:41:24,280 --> 02:41:45,280
it contained 2 billion 734 million 819,501 records that's almost 3 billion pieces of information

1193
02:41:45,280 --> 02:42:04,280
the information that was found in this database belonged to a California company if that's not bad enough

1194
02:42:04,280 --> 02:42:18,280
LG LED solutions and that's hyphenated LG hyphen LED solutions

1195
02:42:18,280 --> 02:42:34,280
also a company called Spider Farmer was also in this database according to URLs found in this database

1196
02:42:34,280 --> 02:42:53,280
lights fans and cooling systems are what's made they sell to the US UK and Australia

1197
02:42:53,280 --> 02:43:10,280
over 100 million Wi-Fi network names and SSIDs were collected IP addresses were collected device IDs were collected

1198
02:43:10,280 --> 02:43:26,280
all of the devices including makes models and other pieces of information and the app error logs

1199
02:43:26,280 --> 02:43:47,280
this sounds to me like a big problem and Kim says that these are Internet of Things devices and this is the type of thing that can be a problem if you have things that do not care about security

1200
02:43:47,280 --> 02:43:59,280
i.e. the companies involved in the things that you are getting such as smart light bulbs and thermostats

1201
02:43:59,280 --> 02:44:19,280
in my home we have a thermostat that I have demonstrated as part of the technology blog and podcast series and that thermostat gets updates

1202
02:44:19,280 --> 02:44:39,280
just to prove my point about the thermostat getting updates recently I had changed Internet providers and so my thermostat was connected to the Internet until that occurred

1203
02:44:39,280 --> 02:45:03,280
and then it was off the Internet because that portion of the setup I could not do on my own I had to wait for somebody trusted to go into the settings and connect my thermostat to the Wi-Fi

1204
02:45:03,280 --> 02:45:25,280
and while I had somebody to do very specific things I did not trust the individual to go in and do this because they only work with me during specific times

1205
02:45:25,280 --> 02:45:37,280
as soon as the thermostat was connected to the Internet the thermostat went ahead and checked to see if it was up to date

1206
02:45:37,280 --> 02:45:55,280
as my guy left to go and do what was necessary outside of the home the thermostat updated itself and before he left he told me that it was complete

1207
02:45:55,280 --> 02:46:21,280
after he left I went ahead and verified that the application was communicating with the thermostat and I got an email from the company indicating that the Wi-Fi was connected and that the alert that the Internet was disconnected was cleared

1208
02:46:21,280 --> 02:46:41,280
the thermostat probably would have been checking for updates on a regular basis because it's always connected to the Internet and look at it this way if I know that it's very cold I can tell the thermostat that I want it at 70 degrees

1209
02:46:41,280 --> 02:47:00,280
when I get home so that it's warming up my home so that my home feels warmer from the outside and I can hold the temperature at 70 degrees so it can be of value

1210
02:47:00,280 --> 02:47:26,280
but if the company does not put out updates then this is a problem now seeing that I have changed companies I did ask several questions like whether the pieces of equipment that I am getting have updates

1211
02:47:26,280 --> 02:47:48,280
sent to them and or whether I can access that and make sure that it is up to date and while I can use the application which does have simple things like turning off and on security stuff which I really can get into

1212
02:47:48,280 --> 02:48:07,280
because of the fact that their security product blocks one of my domains so I've turned it off because that's a problem it also does other stuff but that's beyond the point but they did say that it is pretty limited

1213
02:48:07,280 --> 02:48:30,280
we don't have a whole lot that we can do but they did tell me they update it and in this newsletter they go into detail on the updates so they do provide updates so the newsletter goes into details on what's going on

1214
02:48:30,280 --> 02:48:51,280
algae lead said basically that it was the official product of Mars Hydro

1215
02:48:51,280 --> 02:49:06,280
the Mars Hydro has an abysmal 10,000 downloads and a 1.9 star rating while the App Store for ILS has no ratings

1216
02:49:06,280 --> 02:49:35,280
and the privacy section of the particular app says that it doesn't collect any data but we know now that's not true and nothing is shared with third parties well that's not true anymore and even if Mars Hydro fixed the massive 1.9 terabyte data

1217
02:49:35,280 --> 02:49:47,280
leak with this wide open database here we go again with the fact that the database is out there

1218
02:49:47,280 --> 02:50:06,280
do what you can to make sure that your Wi-Fi is secure as possible making sure it's up to date if possible with any software that it might be running and so you could

1219
02:50:06,280 --> 02:50:18,280
do other odds and ends

1220
02:50:18,280 --> 02:50:39,280
so keep yourself safe folks it's as bad as it gets out there

1221
02:50:39,280 --> 02:50:56,280
hello welcome to the have I've been pwned update this update will be done as of Sunday February 16 2025

1222
02:50:56,280 --> 02:51:13,280
here are the recently added breaches 11 million 52,000 71 at store envy

1223
02:51:13,280 --> 02:51:25,280
this is spelled as t o r e n v y

1224
02:51:25,280 --> 02:51:54,280
docks been 136,461 in parentheses is t o o d a with the t o at the beginning and the da after the second oh being capitalized

1225
02:51:54,280 --> 02:51:57,280
zacks

1226
02:51:57,280 --> 02:52:00,280
two thousand twenty four

1227
02:52:00,280 --> 02:52:11,280
eleven million nine hundred ninety four thousand two hundred twenty three

1228
02:52:11,280 --> 02:52:15,280
the rest include land air see

1229
02:52:15,280 --> 02:52:24,280
about me trading value youth manual thermal mix recipe

1230
02:52:24,280 --> 02:52:29,280
hacker corporation and

1231
02:52:29,280 --> 02:52:33,280
point campus

1232
02:52:33,280 --> 02:52:40,280
if you would like to learn more about these you can go to have I've been pwned

1233
02:52:40,280 --> 02:52:51,280
that's p w n e d it's a dot com just as it's spelled h a v e i b e e n p w n e d dot com

1234
02:52:51,280 --> 02:53:03,280
and you can look at the entire list of breaches and find these companies in the list

1235
02:53:03,280 --> 02:53:32,280
if you're from southeast asia you probably haven't heard of life lock life lock is an american identity theft protection company in a nutshell they have technology that keeps an eye on whether your personal information is being used elsewhere so if there's suspected fraud or unusual activity you'll get a notification or get contacted by their team and they get to restore your identity plus you only have to pay around 10 to 15 dollars a month for that protection and in exchange life lock

1236
02:53:32,280 --> 02:54:01,280
claims that they can give you a million dollar guarantee if the protection fails and since we're living in a highly connected world this seems like a good deal it feels like a service that has solved a problem something that many people would want it basically scratched an itch but then disaster happens this happens around the year 2006 when the guys at life lock decided to run an ad they spent the millions of dollars on this campaign and here's a clip

1237
02:54:01,280 --> 02:54:20,280
457-55-5416 that is my real social security number if you've ever worried about identity theft it's time you got to know life lock i'm todd davis and i'm here to prove just how safe your identity can be with life lock that's my real social security number

1238
02:54:20,280 --> 02:54:50,280
yeah you heard it right that was todd davis the ceo of life lock at that time you can tell how extremely confident he is as to life locks effectively i mean davis did put his actual social security number on this mobile billboard that's driving around the city it's just a plain white billboard on wheels and there's this huge social security number there painted in red and his voice telling the world that it's his actual security number he was basically taunting the world to go ahead and try to

1239
02:54:50,280 --> 02:55:15,800
steal his identity because he's confident that life lock can protect him it's a bold move really i mean what better way to convince people that your product is effective than for them to see you the ceo try it out yourself but then is bold really the right word here because you know what happens next a couple of months after the ads were run around 2007 news leaked that todd davis identity was stolen and what's funny is that the first case of identity theft was stolen and that's when the

1240
02:55:15,800 --> 02:55:36,800
identity theft was stolen and what's funny is that the first case of identity theft the one who stole his identity used it to take out a 500 dollar loan and then in a desperate attempt todd davis and life lock tried to spin the story into something positive claiming that it only happens once and good thing life lock was there to help him

1241
02:55:36,800 --> 02:56:06,760
unfortunately a couple of months after news once again leaked that his identity wasn't just stolen once it was stolen 13 times and in one incident someone was using davis identity under at&t phone bill and that bill amounted to over 2300 dollars if you convert that to philippine pesos if 1 dollar is 50 pesos that's around 115,000 pesos

1242
02:56:06,760 --> 02:56:23,320
and then there are only 13 incidents that we know of because this information was just leaked of course todd davis would try his best to make sure that news doesn't leak so there's a big chance that there are many more incidents that we don't know of and it gets worse for him

1243
02:56:23,320 --> 02:56:46,760
because remember how their ads keep explicitly claiming that life lock will protect you from identity theft well since todd davis became a victim of identity theft despite using life locks protection the federal trade commission declared that it was a deceptive form of advertising and he was fined 12 million dollars

1244
02:56:46,760 --> 02:57:01,520
i was so amused the first time i read about this and in a way i don't even feel that bad that it happened to todd davis and life lock because after doing a bit more digging you start to see a trend as to how dirty and deceptive this company is

1245
02:57:01,520 --> 02:57:20,960
because somehow they've created this false sense of fear that makes people feel the need to be protected despite life lock not having any capability at all in giving them that protection and life lock they're still doing incredibly well so just remember don't feel bad if you did something stupid

1246
02:57:20,960 --> 02:57:30,080
if you didn't share your social security number that results in you being fined 12 million dollars it's probably not that bad

1247
02:57:30,080 --> 02:57:42,960
so yeah that's about it guys now you know about the life lock disaster if you enjoyed this episode please like and subscribe we have more brand disaster episodes on our podcast so just search brand origins on any podcast app

1248
02:57:42,960 --> 02:58:09,760
we're also on facebook instagram and twitter so please follow us there this is chris garen and i'll catch you again next time for another episode of brand origins

1249
02:58:13,840 --> 02:58:22,720
with jerry primer on kknx

1250
02:58:32,400 --> 02:58:42,560
would you like to join us on the security box email list several of us will post articles several may comment on the articles

1251
02:58:42,560 --> 02:58:56,160
and you're welcome to join us to talk about what interests you post articles join the discussion and maybe learn something that you might not have learned before

1252
02:58:56,160 --> 02:59:20,160
the subscription process is fairly easy just send a blank email to you the security box dash subscribe at 986 the mix.com or find a link to the security box at 986 the mix.com under the list for social media

1253
02:59:20,160 --> 02:59:39,040
this service is part of 986 the mix's email list come join us today

1254
02:59:39,040 --> 02:59:47,040
do

1255
02:59:47,040 --> 03:00:09,200
you want to join us each week well join us on team talk on wednesday 11 a.m pacific time 1 p.m central time where you can participate on the live taping of the security box

1256
03:00:09,200 --> 03:00:26,160
what server are we going to be on great question we're going to be on 986 the mix's team talk server whose information can be found at 986 the mix.com

1257
03:00:26,160 --> 03:00:47,280
you do need to have an account on this server and if you don't follow the instructions to get one so come join us each week 986 the mix.com our team talk server in the security box channel

1258
03:00:47,280 --> 03:00:55,440
and thank you so much for listening to the podcast edition of our program

1259
03:00:55,440 --> 03:01:21,920
we would like to thank the following podcasts and or news websites for the articles in which we may use or blog

1260
03:01:21,920 --> 03:01:38,800
you may find links to these under podcasts and sources we use on our website at emailhostsecurity.com ours technica

1261
03:01:38,800 --> 03:01:56,480
bleeping computer cyber news.com cyber crime radio cyber scoop crabs on security

1262
03:01:56,480 --> 03:02:11,360
kim commando the digital goddess the cyber wire from n2k networks and the fish labs blog

1263
03:02:11,360 --> 03:02:28,640
if you have found something that is not listed here that we should be looking at please let us know by sending an email with the link to the main web page

1264
03:02:28,640 --> 03:02:49,040
you may either send your email to jared at 986 the mix.com or tech at menvi.org

1265
03:02:49,040 --> 03:03:07,200
thanks resources for all you do to put the information out so we can share what you and others have to say in this industry

1266
03:03:07,200 --> 03:03:16,640
thank you for listening to the security box this is jared reimer we hope you enjoyed today's program

1267
03:03:16,640 --> 03:03:24,000
and we hope to see you again on another edition of the program next time

1268
03:03:26,720 --> 03:03:33,280
we would like to thank the following affiliates for airing our program

1269
03:03:35,840 --> 03:03:45,120
the main network 98.6 the mix on the independent channel if you are airing our program and your

1270
03:03:45,120 --> 03:03:54,800
network is not listed here and you would like us to give you credit for airing our program

1271
03:03:55,600 --> 03:04:08,240
please contact me i would like to do my best to make sure that all affiliates get credit for airing the program

1272
03:04:08,240 --> 03:04:17,280
please feel free to contact me using the contact information given during the program

1273
03:04:18,640 --> 03:04:26,720
it is open to all listeners no matter what network you're listening on

1274
03:04:26,720 --> 03:04:37,120
now stay tuned for a few tracks on the independent artist side and some closing tracks on the

1275
03:04:37,120 --> 03:05:00,480
independent side to round out the podcast see you next week and thanks again for listening

1276
03:05:07,120 --> 03:05:16,480
so

1277
03:18:07,120 --> 03:18:11,400
The fox went out on a chilly old night, prayed for the moon to give a light,

1278
03:18:11,400 --> 03:18:17,560
For he had many a mile to go that night before he reached the town, oh, town, oh, town, oh,

1279
03:18:17,560 --> 03:18:23,040
He had many a mile to go that night before he reached the town, oh,

1280
03:18:24,240 --> 03:18:28,240
He ran till he came to the farm that's been, the ducks and the geese were kept therein,

1281
03:18:28,240 --> 03:18:34,560
He said, a couple of you are gonna grease my chin before I leave this town, oh, town, oh, town, oh,

1282
03:18:34,560 --> 03:18:40,080
A couple of you are gonna grease my chin before I leave this town, oh,

1283
03:18:41,400 --> 03:18:45,600
He grabbed the grey goose by the neck, he threw a duck across his back,

1284
03:18:45,600 --> 03:18:49,640
And he didn't mind the quack, quack, all the legs all dangling down, oh,

1285
03:18:49,640 --> 03:18:57,000
Down, oh, down, oh, and he didn't mind the quack, quack, all the legs all dangling down, oh,

1286
03:18:58,400 --> 03:19:02,400
Well the old grey woman jumped out of bed, out of the window she popped her head,

1287
03:19:02,400 --> 03:19:08,720
And cried, John, John, the grey goose is gone, the fox is on the town, oh, town, oh, town, oh,

1288
03:19:08,720 --> 03:19:13,920
John, John, the grey goose is gone, and the fox is on the town, oh,

1289
03:19:15,440 --> 03:19:19,440
He ran till he came to this nice warm den, and there were the little ones, eight, nine, ten,

1290
03:19:19,440 --> 03:19:25,680
Saying, Daddy, Daddy, better go back again, it must be a mighty fine town, oh, town, oh, town, oh,

1291
03:19:25,680 --> 03:19:32,480
Daddy, Daddy, go back again, for it must be a mighty fine town, oh, town, oh, town, oh, town, oh,

1292
03:19:32,480 --> 03:19:36,480
The fox and his wife, without any strife, they cut up the goose with a fork and a knife,

1293
03:19:36,480 --> 03:19:40,640
And they never had such a supper in their life, and the little ones chewed on their bones, oh,

1294
03:19:40,640 --> 03:19:47,840
Bones, oh, bones, oh, they never had such a supper in their life, and the little ones chewed on their bones,

1295
03:19:47,840 --> 03:19:59,120
Oh, bones, oh, bones, oh, they never had such a supper in their life, and the little ones chewed on their bones,

1296
03:19:59,120 --> 03:20:09,920
All around me are familiar faces, worn out places, worn out faces,

1297
03:20:09,920 --> 03:20:20,800
Bright and early for their daily races, going nowhere, going nowhere,

1298
03:20:20,800 --> 03:20:31,520
And their tears are filling up their glasses, no expression, no expression,

1299
03:20:31,520 --> 03:20:42,240
Hide my head, I wanna drown my sorrow, no tomorrow, no tomorrow,

1300
03:20:42,240 --> 03:20:53,280
And I find it kind of funny, I find it kind of sad, the dreams in which I'm dying are the best I ever had,

1301
03:20:53,280 --> 03:21:03,360
I find it hard to tell you, cause I find it hard to take, when people run in circles it's a very, very

1302
03:21:03,360 --> 03:21:13,760
Mad world, Mad world,

1303
03:21:13,760 --> 03:21:24,640
Children waiting for the day they feel good, happy birthday, happy birthday,

1304
03:21:24,640 --> 03:21:35,200
Made to feel the way that every child should, sit and listen, sit and listen,

1305
03:21:35,200 --> 03:21:45,920
Went to school and I was very nervous, no one knew me, no one knew me,

1306
03:21:45,920 --> 03:21:56,640
Hello teacher, tell me what's my lesson, look right through me, look right through me,

1307
03:21:56,640 --> 03:22:07,840
And I find it kind of funny, I find it kind of sad, the dreams in which I'm dying are the best I ever had,

1308
03:22:07,840 --> 03:22:17,840
I find it hard to tell you, cause I find it hard to take, when people run in circles it's a very, very

1309
03:22:17,840 --> 03:22:29,360
Mad world, Mad world,

1310
03:22:29,360 --> 03:22:48,560
Enlarge in your world, Mad world,