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I don't know if you had this experience of asking for feedback, but you know, I remember

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I used to have these experiences where I asked people for feedback on a paper or on some

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presentation or whatever it is I needed some help with.

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And the response I would get is, oh yeah, that's good.

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Oh yeah, I liked it.

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Oh, that's nice.

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Or I would get feedback like, you know, it was okay.

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Whatever.

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I don't know, I wasn't really feeling it.

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And then sometimes I would get detailed feedback like, oh, I would change up this word here

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and that word there.

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And that's about it.

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And then I would be left there thinking, man, I mean, I'm grateful that you took a look

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and then gave me feedback, but I'm not sure what to do with this feedback.

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I'm not sure what it helps me to change, at least figure out what to do going forward.

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So let's talk about this.

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What does it look like to get useful feedback?

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You know what this is.

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This is The Pop Out and I'm your host Albert Shin.

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And today I wanted to talk about how to actually garner useful feedback, right?

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So I usually find that when you ask people for feedback, they don't really know exactly

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what to say unless they had some sort of training or experience in how to give quality feedback.

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So one of the things I've often done with students is to work on how they, if they're

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looking for feedback from others, how they can actually elicit feedback that is going

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to be useful for them, right?

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And by useful, what I mean is whether good or bad, whether positive or not, right, the

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feedback helps them generate the right ideas for the kind of changes that they would like

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to make or the things that they would like to keep in whatever they're asking feedback

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on, right?

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So I'm going to use specifically written works, right, like papers as an example in this episode.

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But I want you to start thinking like this applies to just basically anything that you

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might be looking to get some help on, right?

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So what does useful feedback look like?

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All right, so if we kind of pan out and then look at the process as a whole, right, what

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is the whole purpose of a feedback?

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Well, the feedback you get is supposed to be information that you could then use to

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improve whatever it is that you're trying to improve.

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In this case, let's say a paper you wrote for class, okay?

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You're trying to make improvements on it, you're trying to make it better in some ways,

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okay?

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So a feedback is helpful if it serves that purpose and the feedback is not helpful if

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it doesn't actually help make those changes, okay?

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So this is the bigger picture, right?

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So then what are you really looking for when you're asking for feedback?

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You're not looking for affirmation, right?

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Now you might be, it was like a personal need yourself, you might need somebody to affirm

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you so that you feel a little more confident about what you produce, right?

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But when you're asking for feedback, the actual point of asking for feedback is not so much

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to affirm your sense of self, but rather is to get real insight from somebody else for

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things that you might not see yourself and things, factors, right, changes, notice like

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little details about your work that with the right kind of changes will actually help to

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make it a better version than what it was, right?

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So if that's what you're really looking for, right, if you're not just looking for affirmation,

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but you're actually looking to get real useful feedback, you know, that should guide the

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kind of questions that you ask because, you know, when you leave somebody with just give

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me feedback, right, then depending on the person, they might not necessarily know what

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to do exactly, right?

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This is actually a struggle for teachers as well, right?

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Like, I mean, I do this all the time with students ask me for feedback, right?

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I usually follow up and I've gotten to the habit of trying to do so is that ask them,

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right, what kind of feedback are you looking for, right?

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Or if it's something where in the context of a particular class, I kind of have an idea

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of what they're looking for, right?

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If it's in the context of grades or why they got a particular grade, then I could elaborate

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on the things that impacted their grade on a particular paper, okay?

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But without those context clues or without my prompting and asking for specification

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on what kind of feedback they're looking for, a lot of times when you just throw it out

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there, like, hey, give me some feedback, people don't really know how to respond.

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People really don't know how to respond.

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They know to either say good, bad, okay, right?

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They might give some vague description of stuff that they noticed, okay?

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But not everyone is trained to give good feedback.

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And so you're going to have to prompt them into giving you some useful feedback here,

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okay?

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So what are the kinds of things that will be helpful for you to ask when you are asking

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for feedback?

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Well, the key here is going to be this.

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You need to be specific about the kinds of elements that you want feedback on.

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Let me explain exactly what that means, right?

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So let's say you hand them a paper for a class, okay?

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Let's say it's an English class, maybe you're analyzing some poem or something, right?

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There are several things you could ask, right?

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So one is you might want to know whether or not what you say actually is coherent, right?

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Does it make sense, right?

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Am I all over the place and is what I'm describing or explaining just extremely confusing and

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muddy, okay?

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One way you could elicit feedback on that particular element is to ask somebody, hey,

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as you're giving me feedback, I want you to try to focus on one particular thing here,

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right?

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Which is, is what I'm writing here, does it actually make sense to you, right?

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And to make sure that it makes sense to you, would you be able to summarize what I said

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in your own words so that I can see that it actually made sense to you, right?

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This comes from like active listening, right?

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So if you know anything about what it means to be an active listener, right?

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When you're actively listening, you're not just passively like hearing things going into

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your ear, rather you're taking in that information, you're processing it, and you're making sense

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of it.

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And you should be, if you're actively listening well, you should be able to regurgitate in

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your own words, right?

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Not just like robotically repeat what the other person said, but be able to explain

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in your own words what the other person was saying, right?

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So it's the same idea here, but in with regards to writing then, you would then ask like,

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hey, did this what I wrote here, did it make sense to you, right?

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Just to make sure that it made sense to you, make sure that what I wanted to express is

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what the reader actually got, right?

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Can you actually tell me what you think I was saying in this particular paper just so

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I can know, right?

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OK, so notice something here.

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The question you ask gives the reader an idea of what kind of feedback to give you, and

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they have a clear sense of what they should be looking for, what you're curious about

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in terms of the kind of feedback that you're wanting to receive.

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And notice that when you prompt somebody in this way, the response that they'll give you

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is something that you can definitely use, right?

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For instance, if you find out like, hey, they had the sense that you were saying one thing,

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but that's not what you were trying to convey, then you know in the least that there's some

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discrepancy, right?

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There's some discrepancy in what you wrote versus what the reader is reading, right?

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Which means there's some issue here in the communication, right?

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Either you wrote something in a confusing way or misleading way, or the way that is

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written is a little bit confusing, and so the readers could interpret it in several

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different ways, right?

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There's some issue that is leading to this discrepancy, right?

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So that helps you understand, right?

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Furthermore, if you know what it is that they got wrong about what you're trying to convey,

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you know exactly where in the writing to go to make those corrections, right?

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Because it's whatever it is that they got wrong, right?

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So imagine they were trying to repeat back to you what they thought you were saying.

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They got the first half of the paper, right, spot on, right?

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Then you know the first half of the paper looks good, right?

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At least it makes sense.

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Second half, oh man, maybe they made a bunch of mistakes in the second half of that paper,

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right?

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Then you know that the second half of the paper needs work, right?

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This helps you in the feedback you receive, right?

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It really helps you to focus your attention on specific things so that you're not just

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looking through the paper wondering what it is that you need to change.

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You know exactly what you need to change.

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You need to change the parts where it was confusing.

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You need to change the parts where the writing was misleading, right?

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Or where the logic of your explanation just started to go off the rails, right?

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You know exactly where to focus your attention, what to change, okay?

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So notice something here, right?

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When you ask somebody for a general, like, can you give me feedback, you don't know what

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you're going to get in return.

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Whereas if you ask the more specific question, right, hey, can you at least try to tell me

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if this whole essay, right, the point I'm trying to make, does it make sense, right?

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Can you tell me that it actually makes sense to the reader by regurgitating it, right,

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in your own words so that I know that the message is getting through, right?

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Then you know exactly where your explanations might be going off the rails so you know exactly

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where to focus your attention and what kind of parts of your explanation you need to change,

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okay?

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All right.

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Secondly, you might want to also ask questions about, and these are just kind of big pictures,

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but you might also want to ask questions about the general overall, let's say it's an argumentative

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essay, like does the argument sound convincing?

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Or does my explanation, is it convincing, right?

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And this actually goes to something a little different than just doesn't make sense, right?

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That argument could make sense, but what you're really asking is, is this a good argument

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that I'm making?

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Is this one that's convincing because I am giving sufficient evidence in support of whatever

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idea I'm presenting, okay?

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Or am I giving sufficient detail in explaining some sort of concept I'm trying to explain,

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right?

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Whatever it is you're doing in that paper, right, you want to also check to make sure

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that the reasoning that you're giving and the evidence you're giving, the support you're

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giving, the examples you're using, that those things actually do the job that you want it

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to do.

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Whether or not it makes sense, right?

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It could make sense, but you might be looking for feedback specifically on whether it's

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a well formulated argument, okay?

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So then how do you elicit feedback like that?

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Well, one thing you can do is just ask them, like, do you think it's a good argument?

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But I think the more detailed question here is going to be helpful, which is, how convinced

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are you with this argument, let's say on a scale of one to 10, right?

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And furthermore, do you think there are ways to improve the argument, right?

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What you're doing by asking questions like this is eliciting this in the feedback giver,

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right?

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The person who's reading in their head, like, hmm, maybe it is a good argument, but what's

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more important is the details of, you know, what about the argument makes it a weak argument

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and what kinds of things can be added to the argument to make it a stronger argument, okay?

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So what you're implanting into that reader's head is, hey, as you're reading this, I'm

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trying to prime you to focus your attention on the quality of the argument, okay?

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And not just focus on the quality of the argument and then give me a thumbs up or thumbs down,

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but I'm prompting you to give me more specifics about, A, what goes wrong in the argument

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and B, your own suggestions, right?

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You're kind of eliciting that actual feedback that you can use, right?

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Where they say, hey, actually, I think that this sort of example is not the best.

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Maybe you could replace it with another example like this.

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And then they're the ones who give you these ideas, right?

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So it does a couple of things, right?

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Again, it gets down to the nitty gritty, it gets down to the specifics of, hey, you know,

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like this particular part of the argument is what needs work.

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That particular part of the argument is what needs work.

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Oh, this part of the argument might be good, but it could use some improvements, right?

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So you're getting the specifics here that we were seeking, right, the last time around.

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But there's one additional thing you're getting, which is you're getting them to help you by

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providing you with examples and suggestions, okay?

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You're asking them to at least prompt ideas, not saying that you're necessarily going to

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use them, but at least to generate some ideas of what it would look like for this to be

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a better argument or a better explanation, right?

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What would enhance the quality of this paper?

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Okay.

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And by their giving you feedback, you get a better sense of what it is that they're

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seeing.

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But more importantly, you're getting the catalyst for your generating ideas for how you might

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want to go about changing your work, okay?

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So you really want to kind of, again, notice there's a commonality in these questions,

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right?

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You're not asking general vague questions.

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You're asking much more targeted questions about specific types of feedback you're trying

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to receive.

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For one, you're trying to get feedback on the overall, right, does the explanation actually

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make sense or is what I'm saying doesn't make sense, okay?

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Is it confusing?

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Is it misleading, right?

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And also, you're asking them like, hey, what's the quality of the content that I'm presenting?

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And you're also listening feedback on exactly how it may or may not be a better version

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than it is right now, right?

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So you're looking for all of those details in trying to figure out what to work on and

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how to work on it.

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Got this, right?

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I think one of the things that students often ask for when they're looking for feedback

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is they go straight to the nitty gritty details of, you know, what is it, like the grammar

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of it all and the diction.

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You know, those things, if you're thinking about the editing phase of any paper, right,

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that comes way at the end, right?

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That's a pretty straightforward fix.

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That's pretty easy to, that kind of editing is actually fairly easy.

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That kind of feedback is, you could get a lot of feedback, right?

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But also, that kind of feedback is honestly the most shallow kind of feedback, right?

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That's like, you know, tying, crossing your t's and dotting your i's.

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That's really what it's doing.

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But before you even get there, you need to focus on the actual content of your work,

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right?

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You need to focus on the thing.

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And again, it depends on the, it depends on exactly what the work is, right?

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If it's a presentation, you're going to ask about specifics that impact the quality of

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a presentation, right?

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Things like timing or your voice level or, right, now you could go down a list, right?

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What constitutes a good whatever it is you're doing, right?

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A good speech, a good poem, a good analysis, a good research paper, a good whatever it

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is you're doing, right?

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And you could go down the list of those qualities and then get the person who's giving you feedback

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to focus in on each of those qualities, right?

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One of the things you can do, I mean, this is going to be a little strange, but you could

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give them a set of criteria of things to look for, right?

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That's one thing you could do.

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But I usually find that it's just, it's good enough to ask a few fairly straightforward

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questions about what you want to focus your attention on, okay?

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Now I recommend that you do this in phases.

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And the reason I ask, I say that you should do it in phases is that if, and this happens

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to me when I'm giving feedback to students, if I'm trying to focus on everything that

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I could give feedback on, it's just overwhelming.

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It's too much, right?

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It's too much.

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And then so what I end up doing is I end up splitting my attention or I spend a lot of

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time on the feedback.

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Like I go through it like three, four times and it's exhausting, right?

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You don't want to put that kind of work on somebody who's trying to help you out, right?

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So my recommendation is actually just to do it in phases or maybe you could spread out

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the work to different people, okay?

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But the first couple of questions that I suggested you, sets of questions that I suggested you

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ask, notice something about those two is that it's not just eliciting those detailed feedback,

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but it's also questions about the overall feel, content, direction, organization of

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the paper, not the nitty gritty, right?

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And there's a reason for it, right?

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In the process of editing, like I said, the details come in last.

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The way you want to actually approach the feedback process is you want to start with

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the more general feedback.

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You want to start with the big picture.

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And so you want to ask about the big picture first.

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Does it make sense?

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Is the argument a good one?

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Can the argument be better, right?

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Are there things that I should be adding to it?

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What might that look like?

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What is missing from this explanation, right?

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What parts would you like a deeper explanation on, right?

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What parts would have been more helpful to give more evidence on, right?

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Like those are the general questions you want to focus on in the first one or two read throughs,

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I would say, at least the first two, okay?

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And then afterwards, you could get into more detailed questions about basic structure,

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about diction, about grammar, right?

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Those factors, right?

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Those factors could come in afterwards, right?

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That includes, for instance, things like footnotes, right?

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Like if you have to write footnotes or citations, right?

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Is the citation correct?

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Can you check those?

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Do that at the very end, okay?

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What matters first is getting the actual content, the deeper content, to get that correct.

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And then you could tinker with the bells and whistles, right?

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That's what the grammar and all that would essentially be, okay?

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By the way, another important question to ask is another, so I'm thinking about general

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big picture questions.

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Like I said, it depends on exactly what you're asking for feedback on, right?

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But especially for things like papers, right?

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One of the things that are really helpful to kind of ask about in the first several

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phases is a transition.

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And this kind of goes to, does the argument actually make sense, right?

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Or does the explanation make sense, right?

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You want the transitions, you want them to focus in on transitions because transitions

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often highlight how it is that you're moving from one thought to another.

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That's essentially what a transition is, right?

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It's not necessarily paragraphs, right?

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They might give you the feedback of breaking these ideas up into smaller paragraphs.

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But again, it's not about the grammar of it all, right?

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Or rather like just following some set of rules about how to write a paper.

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But rather, it's that the breaking up into paragraphs in a meaningful way is just a reflection

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of something about the transition that's not making sense, right?

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So another question that could be really helpful in asking is, does it make sense how I move

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from one idea to another?

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Can you identify, right?

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Again, the specific questions here are really helpful.

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Can you identify for me where you think these transitions are happening?

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And what you're looking for here, again, is any discrepancy between what you're wanting

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to communicate and what the reader actually is identifying for themselves.

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And if there's a discrepancy, that means there's a problem in the communication here, right?

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That means that there could be something you could do in your writing to improve the way

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you convey what you're trying to convey, okay?

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So start with the big picture, okay?

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Then ask in rounds later, right?

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So again, this is why it's helpful to spread out the work because you don't put the burden

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on one person.

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I personally love to go to different people for different things, right?

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I might have some people who are very good about details.

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I could go to them for things like grammar, spelling errors, things like that, right?

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And then I have other friends who are big picture thinkers, right?

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If you're coming to me for feedback, okay, I am terrible with details.

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I'll be honest with you, right?

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I'll probably miss a bunch of minor errors here and there when it comes to some of the

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details or spelling or punctuation, right?

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So I am not the best person to go to for that, but I can definitely, I feel confident when

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it comes to overall big picture transition, the nitty-gritty of the argument and whether

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or not the argument actually is a good one, whether it's well supported, right?

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Those kinds of questions I do well at in terms of giving feedback.

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So oftentimes what I would tell students is, hey, you could come for me for this, but then

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there's people at the writing center or these other places you could go where you could

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get better help when it comes to other aspects.

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You could do the same thing.

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You could utilize that technique and what that allows for you to do is to, because you

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turn different people for different things, it unburdens each person from trying to do

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too much and so they're more likely to help you out again in the future, right?

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It's not asking too much of them, okay?

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All right, does this all make sense?

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All right, the second thing I want to, the next thing I want to point out is this, okay?

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When you're asking for feedback, you need to go to more than one person, okay?

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And this is not just because of what I just said, which is that different people are better

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at certain things, right?

350
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But rather, there are many aspects of writing where it helps you to see insight from numerous

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different people with different perspectives and different way of reading to make sure

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that you're hitting your core audience in a way that makes sense for the entire audience.

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Okay, so let me break it down and explain exactly what that means, okay?

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You might have a writing style that appeals to one particular type of person, okay?

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But here's the thing, if you're writing for an audience where it's meant to be for a broader

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audience where it's just not that target demographic, then you want to make sure that your writing

357
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speaks to the range of different people, right?

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What that means is that as you seek feedback, you want to keep the audience you have in

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mind and then garner feedback from that particular audience, right?

360
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And there's going to be a range of them.

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00:22:19,440 --> 00:22:22,920
There's going to be a range of people that you might want to speak to, people who are

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00:22:22,920 --> 00:22:28,760
different in the way that they read and interpret and process writing, okay?

363
00:22:28,760 --> 00:22:33,240
And doing so allows you to get the insight from multiple directions so that when you

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00:22:33,240 --> 00:22:37,760
make those changes and then you go back to them for another read through, if it's like

365
00:22:37,760 --> 00:22:43,000
thumbs up from all of them, then you know that you have hit your target demographic.

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You have hit the range of people that you want the essay to speak to, okay?

367
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Now this is kind of hard sometimes, especially in high school, right?

368
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Because in high school, you might have one particular teacher that you're writing the

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particular paper for and they might be very particular in their own way.

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But I think the mark of a good writer is practicing this ability to speak to a larger audience

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because it will give you the kind of flexibility and the ability to kind of navigate the range

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of different people that might read the same work in different ways, okay?

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One of the things that happens, especially in college, and I get this a lot from students,

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is, hey, I was told to write in one way from a high school teacher.

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I was told to write a different way from this other college professor and now you're telling

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me to write in a different way, right?

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And then I always tell them the same thing, which is, look, the mark of a good writer

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is knowing how to write to the audience, right?

379
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So you need to know who your target audience is.

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And it might be the particular instructor at your particular school, but if that's your

381
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writing ability, it's limited to that particular audience, then you're going to have a lot

382
00:23:52,820 --> 00:23:57,520
of trouble writing when there's a different teacher that has a different set of expectations,

383
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right?

384
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So I always tell students, learn to be flexible because that's really the mark of a good writer.

385
00:24:03,480 --> 00:24:09,500
You want to learn how to write for different purposes, for different audiences, right?

386
00:24:09,500 --> 00:24:15,760
You want to know how to write for a particular teacher, right, if that's what matters.

387
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But if you're, let's say, writing a speech for the high school audience at the graduation,

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00:24:20,560 --> 00:24:23,360
right, then again, that's your target audience.

389
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You better make sure you're not speaking to just like five of those students, right?

390
00:24:26,400 --> 00:24:32,000
You want to make sure you're speaking to the range of different personalities and backgrounds

391
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and all the different variations that exist in a student body, right?

392
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And it's going to be the same thing.

393
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When you get to college, depending on the subject, there are certain set norms within

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different subjects.

395
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So you're going to have to write differently for different audiences.

396
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And that's the expectation.

397
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That's what you should be doing as a good writer, right?

398
00:24:49,760 --> 00:24:51,720
You shouldn't be writing the same way every single time.

399
00:24:51,720 --> 00:24:53,040
That's ridiculous, right?

400
00:24:53,040 --> 00:24:58,200
If I'm writing for a newspaper article where I'm giving my opinion on something, I'm going

401
00:24:58,200 --> 00:25:02,120
to write differently than if I'm writing a research paper that I'm trying to send out

402
00:25:02,120 --> 00:25:03,240
for publication.

403
00:25:03,240 --> 00:25:07,000
And that's going to be different from if I'm trying to write a book for a New York Times

404
00:25:07,000 --> 00:25:08,240
bestseller, right?

405
00:25:08,240 --> 00:25:13,000
The writing style should change because the audiences are very different in those different

406
00:25:13,000 --> 00:25:14,200
works, right?

407
00:25:14,200 --> 00:25:19,800
And then so, you know, you want to make sure that you don't just speak to a narrow set

408
00:25:19,800 --> 00:25:21,240
of readers.

409
00:25:21,240 --> 00:25:25,240
You want to make sure that your writing speaks to the entirety of the audience you have in

410
00:25:25,240 --> 00:25:26,240
mind, right?

411
00:25:26,240 --> 00:25:30,720
Now, you might have your own personal writing flair, right, the way that you write that's

412
00:25:30,720 --> 00:25:33,520
distinct from the way that the other people write.

413
00:25:33,520 --> 00:25:38,880
But at the same time, right, you want to try to check to make sure that you're not just

414
00:25:38,880 --> 00:25:43,440
speaking to a narrow subset of people and rather hitting the entirety of the target

415
00:25:43,440 --> 00:25:45,400
audience, okay?

416
00:25:45,400 --> 00:25:50,680
So it's going to be helpful to get feedback again from multiple people, okay, from multiple

417
00:25:50,680 --> 00:25:51,680
people.

418
00:25:51,680 --> 00:25:56,240
And that's on top of that, you know, no one person is perfect, so, you know, every person

419
00:25:56,240 --> 00:25:58,200
will provide a different kind of insight, right?

420
00:25:58,200 --> 00:25:59,680
We'll pick up on something different.

421
00:25:59,680 --> 00:26:01,640
Okay, here's the last thing.

422
00:26:01,640 --> 00:26:03,400
Here's the last thing.

423
00:26:03,400 --> 00:26:06,420
I can't stress this enough, okay?

424
00:26:06,420 --> 00:26:14,600
The feedback that you receive, okay, if it's not useful, it is your job to ask questions

425
00:26:14,600 --> 00:26:18,120
to elicit better feedback, okay?

426
00:26:18,120 --> 00:26:19,120
It is your job.

427
00:26:19,120 --> 00:26:21,660
It's nobody else's job, okay?

428
00:26:21,660 --> 00:26:25,040
Which means, let's say you went to a bunch of different people now, you got a bunch of

429
00:26:25,040 --> 00:26:28,920
feedback, and then the couple of feedbacks you got were, right, it was just like smiley

430
00:26:28,920 --> 00:26:31,760
face or something in one space, right, in some area, right, and you're like, I don't

431
00:26:31,760 --> 00:26:33,180
know what it means, okay?

432
00:26:33,180 --> 00:26:36,340
If you don't know what it means, you're the one asking other people for help, right?

433
00:26:36,340 --> 00:26:40,320
You need to be the one to follow up and be like, hey, you put a smiley face here, I'm

434
00:26:40,320 --> 00:26:45,680
guessing it's a positive response from you, can you point out exactly what it is that

435
00:26:45,680 --> 00:26:48,520
is making you smile, right?

436
00:26:48,520 --> 00:26:51,000
What is it that you are reacting to, okay?

437
00:26:51,000 --> 00:26:54,160
Or you can be more specific and be like, can you underline the sentence, right, or highlight

438
00:26:54,160 --> 00:26:56,200
it, okay?

439
00:26:56,200 --> 00:27:02,640
You know, can you explain to me, you know, right, if it's something I should keep, for

440
00:27:02,640 --> 00:27:03,640
instance, okay?

441
00:27:03,640 --> 00:27:06,600
A lot of people don't know this, but you know, you're looking for a range of feedback.

442
00:27:06,600 --> 00:27:11,240
Like, I think one of the questions that you can ask that is really helpful is, you know,

443
00:27:11,240 --> 00:27:15,040
even if you wrote a really good quality paper and it's in like the third draft and it's

444
00:27:15,040 --> 00:27:20,920
looking fairly polished, right, you could always ask the question, right, which is, what part

445
00:27:20,920 --> 00:27:24,520
of my writing do you really like, right?

446
00:27:24,520 --> 00:27:28,120
And can you specify what that is, like underline it, highlight it, right?

447
00:27:28,120 --> 00:27:30,960
And then can you tell me what you like about it, okay?

448
00:27:30,960 --> 00:27:32,360
This does a couple of things, right?

449
00:27:32,360 --> 00:27:36,160
One, you're not receiving only the feedback of things that you should change, right?

450
00:27:36,160 --> 00:27:40,620
But rather, you're getting good information, you're getting information about the aspects

451
00:27:40,620 --> 00:27:43,960
of your writing that you should keep, right?

452
00:27:43,960 --> 00:27:47,880
You could even ask them, like, should I keep it the way it is or should I change this,

453
00:27:47,880 --> 00:27:48,880
right?

454
00:27:48,880 --> 00:27:50,200
Sometimes the feedback will be, no, no, no, don't change it.

455
00:27:50,200 --> 00:27:51,200
This is perfect.

456
00:27:51,200 --> 00:27:52,200
I like the way it is.

457
00:27:52,200 --> 00:27:55,160
I like, and then they'll explain to you exactly what they like about it.

458
00:27:55,160 --> 00:27:56,480
I like the humor you use here.

459
00:27:56,480 --> 00:27:58,640
I like the way that you phrase this idea.

460
00:27:58,640 --> 00:28:01,480
I like the clarity in what you wrote, okay?

461
00:28:01,480 --> 00:28:05,080
That kind of feedback is super duper helpful because here's one of the things that also

462
00:28:05,080 --> 00:28:07,520
happens during, you know, feedback time, right?

463
00:28:07,520 --> 00:28:10,960
You get all this feedback and then you know what you need to change, but all the stuff

464
00:28:10,960 --> 00:28:14,120
that they didn't comment on, you don't know what to do with, like, should I change this?

465
00:28:14,120 --> 00:28:15,760
Should I leave it alone, right?

466
00:28:15,760 --> 00:28:17,440
You're not sure what to do with it.

467
00:28:17,440 --> 00:28:21,440
Having some assurance about what they liked and what they thought you should keep or what

468
00:28:21,440 --> 00:28:24,520
they thought you did well, it gives you two things, right?

469
00:28:24,520 --> 00:28:28,600
One, it tells you what to keep, but it also tells you here's what they're picking up

470
00:28:28,600 --> 00:28:30,480
on that I do well.

471
00:28:30,480 --> 00:28:34,200
And in essence, here's the thing that I should do more of, right?

472
00:28:34,200 --> 00:28:35,440
That's really what they're telling you, right?

473
00:28:35,440 --> 00:28:40,200
If they're giving you feedback on things that you did well, you want to try to, you know,

474
00:28:40,200 --> 00:28:43,480
make sure that you do that again and again and again, right?

475
00:28:43,480 --> 00:28:44,920
You want to know, right?

476
00:28:44,920 --> 00:28:49,200
If I do this well, then oh yeah, you're going to be motivated to try to do it some more,

477
00:28:49,200 --> 00:28:50,200
okay?

478
00:28:50,200 --> 00:28:53,840
Because you're realizing that it's hitting the right chords, okay?

479
00:28:53,840 --> 00:28:58,280
So it's really helpful to get that kind of feedback, but sometimes you might have to

480
00:28:58,280 --> 00:28:59,840
ask the deeper question.

481
00:28:59,840 --> 00:29:03,040
You might have to ask the more, you know, question of specificity.

482
00:29:03,040 --> 00:29:04,760
You might have to follow up with people.

483
00:29:04,760 --> 00:29:07,200
And this is something I think often people don't like to do, right?

484
00:29:07,200 --> 00:29:09,760
It feel like you're hassling them.

485
00:29:09,760 --> 00:29:12,880
You feel like, right, all these, I will tell you this, right?

486
00:29:12,880 --> 00:29:15,600
Psychologically speaking, this is something we learned about people.

487
00:29:15,600 --> 00:29:16,700
People like to be helpful.

488
00:29:16,700 --> 00:29:18,600
People like to be useful, okay?

489
00:29:18,600 --> 00:29:23,320
Asking other people for help brings them more joy than you think, okay?

490
00:29:23,320 --> 00:29:26,680
So I think you should not be afraid to ask for help.

491
00:29:26,680 --> 00:29:27,880
It's not a knock on you.

492
00:29:27,880 --> 00:29:30,320
It doesn't mean you're incapable or anything like that.

493
00:29:30,320 --> 00:29:32,360
But rather, just think of it like this.

494
00:29:32,360 --> 00:29:34,400
I'm giving a gift to the other person, right?

495
00:29:34,400 --> 00:29:36,280
People tend to want to be helpful.

496
00:29:36,280 --> 00:29:39,080
And if you ask them for help, they feel helpful.

497
00:29:39,080 --> 00:29:40,080
They feel useful.

498
00:29:40,080 --> 00:29:43,200
It brings joy to their life for being able to have helped you in this way.

499
00:29:43,200 --> 00:29:48,040
So feel free to go up to them afterwards and be like, hey, you know, I would like to get

500
00:29:48,040 --> 00:29:51,160
more information about what you had in mind here because I thought your feedbacks were

501
00:29:51,160 --> 00:29:52,600
really helpful.

502
00:29:52,600 --> 00:29:56,120
They're going to be wanting to go ahead and give you that assistance, okay?

503
00:29:56,120 --> 00:29:58,360
At least I would say most of the time, okay?

504
00:29:58,360 --> 00:29:59,360
There might be exceptions.

505
00:29:59,360 --> 00:30:00,360
Who knows?

506
00:30:00,360 --> 00:30:02,080
Some people, there might be things going on in their life.

507
00:30:02,080 --> 00:30:05,040
Who knows why they're not wanting to, okay?

508
00:30:05,040 --> 00:30:11,160
But most people tend to try to be very accommodating in this way, okay?

509
00:30:11,160 --> 00:30:12,720
All right.

510
00:30:12,720 --> 00:30:17,360
Here is the last thing I want to point out, okay?

511
00:30:17,360 --> 00:30:21,600
Okay, so now you saw feedback from a bunch of different people.

512
00:30:21,600 --> 00:30:24,360
You're asking questions that are specific.

513
00:30:24,360 --> 00:30:28,120
When you follow up with them, you're making sure that you're asking more detailed questions,

514
00:30:28,120 --> 00:30:29,120
okay?

515
00:30:29,120 --> 00:30:31,320
And here's the last thing, okay?

516
00:30:31,320 --> 00:30:38,480
Anytime you ask for feedback, always keep in mind that at the end of the day, you have

517
00:30:38,480 --> 00:30:41,800
ownership of your own work, okay?

518
00:30:41,800 --> 00:30:43,440
What does that mean?

519
00:30:43,440 --> 00:30:46,280
That means that feedbacks are just that.

520
00:30:46,280 --> 00:30:48,400
They're feedback, right?

521
00:30:48,400 --> 00:30:53,600
They're opinions, they're thoughts, there's ideas that others are presenting to you.

522
00:30:53,600 --> 00:30:55,960
You can take it or leave it.

523
00:30:55,960 --> 00:30:57,120
That's up to you.

524
00:30:57,120 --> 00:30:58,640
You're the artist here.

525
00:30:58,640 --> 00:31:00,720
You're the creator, okay?

526
00:31:00,720 --> 00:31:03,240
Which means two things, right?

527
00:31:03,240 --> 00:31:08,680
One, don't blame other people for changes you made on your work, right?

528
00:31:08,680 --> 00:31:13,160
So if somebody gives you suggestions and then you incorporate that suggestion and then it

529
00:31:13,160 --> 00:31:18,760
turns out that maybe it wasn't the best creative direction to go and then so you get poor marks

530
00:31:18,760 --> 00:31:20,160
or something, right?

531
00:31:20,160 --> 00:31:21,320
Don't blame them.

532
00:31:21,320 --> 00:31:24,720
They just gave you the feedback you were asking for, okay?

533
00:31:24,720 --> 00:31:26,960
You own your own shit, okay?

534
00:31:26,960 --> 00:31:28,300
You own it, all right?

535
00:31:28,300 --> 00:31:33,000
You created it, you decided which feedback to take and use and which ones not to, okay?

536
00:31:33,000 --> 00:31:35,120
That is your choice, okay?

537
00:31:35,120 --> 00:31:36,160
This is your work.

538
00:31:36,160 --> 00:31:37,960
This is not on anybody else.

539
00:31:37,960 --> 00:31:40,400
This is solely on you, okay?

540
00:31:40,400 --> 00:31:44,280
And this is important because if you want to be the kind of person that people want

541
00:31:44,280 --> 00:31:51,700
to give useful feedback, people want to actually spend the energy to actually look through

542
00:31:51,700 --> 00:31:54,560
your work and then try to help you, okay?

543
00:31:54,560 --> 00:31:57,640
If you want to be the kind of person that people want to do that for, then you should

544
00:31:57,640 --> 00:32:02,880
not be the kind of person who blames them when things don't go quite as you wanted it

545
00:32:02,880 --> 00:32:04,720
to, okay?

546
00:32:04,720 --> 00:32:07,840
They're providing feedback, which is exactly what you asked for.

547
00:32:07,840 --> 00:32:10,200
What you do with that feedback, that's on you, okay?

548
00:32:10,200 --> 00:32:12,960
Again, you need to take ownership, okay?

549
00:32:12,960 --> 00:32:15,000
But here's the other thing that it does, okay?

550
00:32:15,000 --> 00:32:17,680
It gives you a great deal of agency.

551
00:32:17,680 --> 00:32:19,480
It gives you the control.

552
00:32:19,480 --> 00:32:24,720
It gives you the power to know that you do not have to take the feedback and actually

553
00:32:24,720 --> 00:32:26,700
incorporate it, okay?

554
00:32:26,700 --> 00:32:28,880
You might have a difference in opinion.

555
00:32:28,880 --> 00:32:32,720
You might have your own reasons for not incorporating certain feedback, right?

556
00:32:32,720 --> 00:32:38,240
Even if it's coming from a credible person, you might have your own reasons for it, okay?

557
00:32:38,240 --> 00:32:39,380
That's fine.

558
00:32:39,380 --> 00:32:43,500
You don't have to incorporate all the feedback that others give, right?

559
00:32:43,500 --> 00:32:48,160
When I give feedback on personal statements or on essays at school, right?

560
00:32:48,160 --> 00:32:50,280
Like, you know, it's like, here's just here's feedback.

561
00:32:50,280 --> 00:32:52,640
Here's some things that I noticed that I saw, right?

562
00:32:52,640 --> 00:32:57,080
Here's the things that maybe I might want changed in a certain way, right?

563
00:32:57,080 --> 00:32:59,880
But you might have your own reasons for not doing it, right?

564
00:32:59,880 --> 00:33:05,260
And you might actually be correct depending on the specifics, right?

565
00:33:05,260 --> 00:33:09,160
You don't have to do any of the things I say you should, I suggest you do, okay?

566
00:33:09,160 --> 00:33:12,360
In fact, this entire podcast, anything I say, right?

567
00:33:12,360 --> 00:33:15,600
You don't have to take any of the advice or feedback that I give you.

568
00:33:15,600 --> 00:33:17,440
You don't have to do any of it, right?

569
00:33:17,440 --> 00:33:19,520
That's on you, right?

570
00:33:19,520 --> 00:33:25,060
But here's the thing, that should be a form of empowerment for you because that tells

571
00:33:25,060 --> 00:33:28,860
you that you are ultimately the stopping point, right?

572
00:33:28,860 --> 00:33:32,000
You're the one who gets to make the ultimate decision.

573
00:33:32,000 --> 00:33:33,560
You have that power.

574
00:33:33,560 --> 00:33:37,320
Nobody has power over you and the work that you create.

575
00:33:37,320 --> 00:33:40,980
You get to dictate what you want your work to look like, right?

576
00:33:40,980 --> 00:33:47,680
Which means that you get to ignore some feedback, right?

577
00:33:47,680 --> 00:33:51,940
Now you should, I highly recommend you have a good reason for doing so, right?

578
00:33:51,940 --> 00:33:54,520
But you could also adjust some of the feedback.

579
00:33:54,520 --> 00:33:58,220
Maybe somebody points something out and you're like, I don't agree, but they made you think

580
00:33:58,220 --> 00:34:02,480
about something a little different that now you're going to run with and then so you're

581
00:34:02,480 --> 00:34:04,140
going to make some other changes.

582
00:34:04,140 --> 00:34:07,820
That's not what was actually, you know, suggested to you.

583
00:34:07,820 --> 00:34:09,800
That's fine too, right?

584
00:34:09,800 --> 00:34:11,520
Feedback is just that, right?

585
00:34:11,520 --> 00:34:13,440
Take it or leave it, okay?

586
00:34:13,440 --> 00:34:14,640
That's up to you.

587
00:34:14,640 --> 00:34:17,900
Which means that, and here's the key, right?

588
00:34:17,900 --> 00:34:22,400
You don't have to be worried about negative feedback.

589
00:34:22,400 --> 00:34:25,120
You don't have to be worried about criticism, okay?

590
00:34:25,120 --> 00:34:28,880
I don't want you to think, this is one of the reasons that people don't actually seek

591
00:34:28,880 --> 00:34:33,840
feedback in the first place, is that they are worried about other people critiquing

592
00:34:33,840 --> 00:34:34,840
them.

593
00:34:34,840 --> 00:34:36,080
They feel embarrassed about their work.

594
00:34:36,080 --> 00:34:39,680
They feel worried that other people will not like their work, okay?

595
00:34:39,680 --> 00:34:40,880
Here's what's great.

596
00:34:40,880 --> 00:34:47,200
If the control of that power is in your hands, then it doesn't matter what they say because

597
00:34:47,200 --> 00:34:53,480
it's just their perspective and you can take it, you can leave it, it's up to you.

598
00:34:53,480 --> 00:34:54,760
You could ignore it.

599
00:34:54,760 --> 00:34:56,480
You can incorporate it.

600
00:34:56,480 --> 00:34:59,060
You can do whatever you want with it, okay?

601
00:34:59,060 --> 00:35:01,340
It is not an attack on you.

602
00:35:01,340 --> 00:35:03,300
It is not a knock on you.

603
00:35:03,300 --> 00:35:06,980
It doesn't mean that you are less than or you are worse at something.

604
00:35:06,980 --> 00:35:09,740
That is not at all what it means, okay?

605
00:35:09,740 --> 00:35:16,700
We need to create a culture where receiving feedback and criticism is not necessarily

606
00:35:16,700 --> 00:35:18,040
a bad thing.

607
00:35:18,040 --> 00:35:23,240
But what I hope I showed you here is that when you ask the right sorts of questions,

608
00:35:23,240 --> 00:35:27,700
you're not going to get the kind of feedback that just leaves you feeling shitty, right?

609
00:35:27,700 --> 00:35:32,080
The feedback you should be receiving isn't, I like this thing or I don't like it.

610
00:35:32,080 --> 00:35:33,620
That should not be the feedback you receive.

611
00:35:33,620 --> 00:35:40,880
If you ask the right questions, then the feedback you should be receiving are specific detailed

612
00:35:40,880 --> 00:35:49,040
explanations of what could change, what should change, what should stay the same, and why,

613
00:35:49,040 --> 00:35:50,460
right?

614
00:35:50,460 --> 00:35:55,600
The why part here is going to be the most helpful in getting you to better understand

615
00:35:55,600 --> 00:35:57,620
what other people might be seeing.

616
00:35:57,620 --> 00:36:01,160
But at the end of the day, it's not really a knock on you.

617
00:36:01,160 --> 00:36:03,760
It's you trying to get this sort of information.

618
00:36:03,760 --> 00:36:08,780
It's like you're crowdsourcing information so that you can produce the best work in your

619
00:36:08,780 --> 00:36:13,200
eyes, not in other people's, but in your eyes, okay?

620
00:36:13,200 --> 00:36:18,080
So when you seek feedback and you receive it, even if they might be pointing to things

621
00:36:18,080 --> 00:36:20,920
that you completely disagree with, okay?

622
00:36:20,920 --> 00:36:24,180
That is not a reason for you to get upset.

623
00:36:24,180 --> 00:36:28,140
You might be upset, but you could go to therapy and then try to work on figuring out why that

624
00:36:28,140 --> 00:36:29,680
is, okay?

625
00:36:29,680 --> 00:36:34,180
What's important here is that they give you information, and now it's your choice what

626
00:36:34,180 --> 00:36:36,940
you want to do with that information, okay?

627
00:36:36,940 --> 00:36:40,880
And sometimes the best thing to do with the feedback you received is just simply to ignore

628
00:36:40,880 --> 00:36:41,880
it.

629
00:36:41,880 --> 00:36:43,600
But that is your choice.

630
00:36:43,600 --> 00:36:44,960
I'll tell you this.

631
00:36:44,960 --> 00:36:49,280
I ignore a lot of shit that people tell me, okay?

632
00:36:49,280 --> 00:36:52,880
Doesn't mean I'm right, but it's my decision, right?

633
00:36:52,880 --> 00:36:57,600
So I hope you have that kind of agency over your work, regardless of whatever feedback

634
00:36:57,600 --> 00:36:58,600
you receive.

635
00:36:58,600 --> 00:37:03,420
I hope that that opens up the door for you to being more open to critique, okay?

636
00:37:03,420 --> 00:37:06,280
Because a critique is meant to give you insight.

637
00:37:06,280 --> 00:37:07,700
It's meant to help you.

638
00:37:07,700 --> 00:37:09,520
It's not meant to hurt you.

639
00:37:09,520 --> 00:37:14,360
And if somebody is doing something where they're giving you feedback where all it does is just

640
00:37:14,360 --> 00:37:19,280
clown on you and ridicule you and put you down, either you should be asking different

641
00:37:19,280 --> 00:37:22,640
questions or you should just not go to that person, right?

642
00:37:22,640 --> 00:37:24,200
It's not useful feedback.

643
00:37:24,200 --> 00:37:26,400
It's not useful at all, okay?

644
00:37:26,400 --> 00:37:32,080
So I hope that you can use this as an impetus for you to try to get that sort of feedback

645
00:37:32,080 --> 00:37:35,280
from others and to kind of accept critique in your life, okay?

646
00:37:35,280 --> 00:37:36,760
Because I'll be honest with you.

647
00:37:36,760 --> 00:37:39,280
If you cannot acknowledge critique, right?

648
00:37:39,280 --> 00:37:43,800
If you cannot acknowledge other people disagreeing with you, that's probably a sign that you

649
00:37:43,800 --> 00:37:46,400
are a narcissist of some kind, right?

650
00:37:46,400 --> 00:37:51,820
It might be an indication that you have a hard time receiving your views that are opposite

651
00:37:51,820 --> 00:37:57,440
yours or conflicting with yours or things that might not be the most flattering of you,

652
00:37:57,440 --> 00:37:58,440
right?

653
00:37:58,440 --> 00:38:03,840
I hope that you receive enough love in your life that you do not respond by crashing out

654
00:38:03,840 --> 00:38:07,480
when somebody gives you negative feedback, okay?

655
00:38:07,480 --> 00:38:10,000
So accept that you're the one in charge.

656
00:38:10,000 --> 00:38:12,520
You're the one who gets to make the decision, okay?

657
00:38:12,520 --> 00:38:16,040
Feedback is just nothing more than additional information for you to use.

658
00:38:16,040 --> 00:38:22,400
And accept that it is meant for your best interests, right?

659
00:38:22,400 --> 00:38:26,560
And you can accept it or not, but that's at the end of the day up to you.

660
00:38:26,560 --> 00:38:33,360
And you are the final decider of whether or not that fits with the kind of purpose or

661
00:38:33,360 --> 00:38:37,080
what you're trying to accomplish, what the work you're trying to get feedback on, okay?

662
00:38:37,080 --> 00:38:43,680
So good luck to you as you try to make those strides in your writing or whatever else you're

663
00:38:43,680 --> 00:38:47,680
receiving feedback on.

