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You're listening to the Decarbonization Dialogue,

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a podcast from Salix. Welcome to Delivering on

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Climate Change. Welcome to the Decarbonisation

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Dialogue. I'm Hannah Walker and I believe that

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the best way to communicate a message is by being

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passionate about what you are talking about.

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My guest today is Catherine Ross from the British

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Library. Katherine is a passionate environmentalist

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and an experienced project manager. She has worked

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as sustainability manager at the British Library

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since August 2023, which was the first time for

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a dedicated role focused on the library's own

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operations, as well as its voice and influence.

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Before joining the British Library, she led much

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of the work towards net zero carbon in the Church

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of England's environment program. Catherine is

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responsible for developing the organisation's

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sustainability and climate change strategy. And

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this wide -ranging strategy focuses on four main

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priorities for action across the library, which

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is our places, our purpose, our partnerships,

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and embedded in our work. The British Library

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is the UK's national library and it holds one

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of the largest collections of printed material

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in the world featuring almost every language

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and cares for, and I'm sure Catherine will correct

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me if I'm wrong, cares for more than 170 million

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items from books, maps, stamps to sound recordings

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and even a copy I believe of every UK domain

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website. So welcome to Catherine. Good to have

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you. Thank you so much. Thank you for having

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me. Catherine, can we start with just a little

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bit about yourself and how your career has developed

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and how you got to where you are today? Yeah,

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so like a lot of people, that's not a straight

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line for me. The environment is always in the

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background for as long as I can remember. But

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really when I started my family, that was when

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I started thinking more and more about the environment.

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So my youngest is 22 now. When she was a baby,

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I started thinking about all of those newspaper

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headlines about 2050, and you realize, well,

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hang on, that's when my kids are going to be

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adults. So I started doing far more at home in

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terms of our own environmental impact and then

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I started doing loads in the community and for

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lots of years I volunteered in my community for

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a local environmental charity and then over time

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I was able to move my career over. So I've worked

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in the charity sector for a long time but for

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about the last eight years I've worked on specifically

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environmental roles. Just trying to find a way

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to play my part in being a solution to the problems

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that we face. We're talking today about climate

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change and sustainability and your work with

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the British Library. Can you tell us what does

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sustainability mean in the context of a national

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library? What does it mean? So it's worth, I

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think, understanding, as you said, we've got

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over 170 million items. Within that, we've got

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so many of our collections which can speak to

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climate change and nature loss. So obviously

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we've got our science collection, but we've also

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got maps, we've got weather records, we've got

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all of history, we've got nature recordings,

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eco -fiction, we've got papers, conference papers

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of climate scientists, political manifestos.

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So we have all of this knowledge and that knowledge

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can really be brought to bear on issues around

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climate change. sustainability, nature loss.

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And then in terms of our own estate, we've got

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two sites. We've got our big London site, which

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is kind of the library that a lot of people know,

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one and a half million visitors a year. And then

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up in Yorkshire, we've got our big storage site

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where 80 % of the collection is kept. So in terms

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of when we think about sustainability, it's kind

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of those two different halves. It's how can we

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open up access to our collection? and all of

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that knowledge that we hold in order to help

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people find solutions to environmental problems.

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And that might be businesses that want to start

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a green business. That might be researchers wanting

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to do their PhD in an area in this area. That

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might be an activist who wants to think about

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how to do it to do a campaign. It might be a

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school teacher that wants to bring their school

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to come and learn about sustainability. So there's

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that side. How do we use our collection? And

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then the other side is our own impact. We have

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energies around our buildings. We have transport.

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We use materials. We have water. What can we

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do to reduce our own impact? And I think at the

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British Library, we naturally think ahead because

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our role is to look after all that knowledge

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for posterity. So we think a long way ahead.

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We make decisions a long way ahead. And then

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as soon as you start thinking into the future

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in that way, you absolutely see the climate crisis

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coming. It's already impacting us, but we know

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that in the time scale that we are tasked with

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looking after the collection, the climate crisis

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is only getting worse and the impact it's having

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is getting worse both on us and our collection,

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but also in our communities and on the world

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as a whole. So our sustainability strategy is

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kind of reflecting our determination as the National

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Library to play our part. You mentioned your

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career and you said it was not like many of us,

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it's not a straight line, it never is, but you've

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obviously got this experience and background

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with the Church of England and working there

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on the Net Zero initiative. What lessons do you

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think you've brought from there to the role that

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you're playing at the British Library? They're

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very, very different organizations. There's always

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things you can take from one to another. And

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I would say the main thing was just about engagement,

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engagement, engagement, engagement, talking,

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training, communications, looking for champions

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and supporting those champions. And then Church

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of England obviously is a large and complicated

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organization. So trying to find where are those

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points where you can have some influence. So

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for example, when I was at the CV, We did a lot

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of work updating the rules that set out what

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changes you could make in church buildings to

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try and help achieve net zero carbon. Here at

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the British Library I've done work getting sustainability

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to be part of our business case process so it's

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looking at where are those kind of points of

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influence that you can have. which then embed

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sustainability in decisions going forward. And

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I really want to talk about that influence and

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that voice that you have in a moment. But going

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back to your experience, so the Church of England

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is responsible for huge estates, obviously, ranging

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from cathedrals to churches, but also housing

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and small, small housing, smaller buildings.

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And of course, now, as you say, we talk about

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these, you know, millions of items that you're

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responsible for and the energy and the resource.

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that goes into that, because you have, as you

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say, you have big sites, but we don't all think

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about what practically it means, for example,

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in terms of managing that precious material that

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you have and those archives, whether they're

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paper archives, digital archives, and the environment.

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What kind of things are you balancing? What kind

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of technologies are you balancing in all of that?

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So in terms of where our own carbon emissions

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come from, Last year, our direct carbon emissions

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were a little bit under 7 ,000 tonnes of carbon

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dioxide equivalent. The vast majority of that

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is electricity and gas being used to heat, cool,

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humidify, dehumidify our buildings. Our collection

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needs to be kept in specific conditions for temperature

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and humidity in order to make sure that we're

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not damaging that collection, that we're keeping

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it safe over time. So that requires gas and electricity

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to run the buildings and maintain those collections.

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And then we also, for the first time last year,

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started to report our wider scope three, our

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supply chain emissions, and they were a little

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over double of our directs. So it was about 16

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,000 tons of that supply chain emissions. So

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in terms of what we can do there, that's about

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embedding sustainability in our capital projects.

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And it's about working with our suppliers, trying

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to use our influence with our supply chain to

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try and make sure that they are reducing their

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carbon emissions as well as us producing ours.

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I think about physical and digital, physical

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books and newspapers and magazines, I think it's

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more apparent what their impact is because we

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have to build storage buildings and keep those

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items in those buildings heated and cooled. digital

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collection they also have an impact in a different

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way. So we have a large amount of digital storage

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and that requires servers either on site or cloud

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and then over the lifetime remembering that we

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need to keep those digital files also for posterity.

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So over the lifetime of an item it might be several

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different file formats and so there's some quite

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naughty and complicated sort of trade -offs between

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whether it's better or worse environmentally

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to keep things physically or digitally. It is

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exceptionally complex isn't it when you when

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my colleagues I know visited your library and

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they met you and they just came back just in

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all really of that huge responsibility that you

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bear and keeping and treasuring these items that

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are so important and then thinking about the

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correct temperatures and correct ways of handling.

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You need to think all of the time about the environment

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and the impact that you're having. We're so grateful

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to have had the funding that we've had through

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the public sector decarbonisation scheme managed

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by CELICS that it's enabled us to implement new

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technologies that we just could not have afforded

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to do otherwise. So I've put Boston Spa, we've

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got Groundsource Heat Pump now that's serving

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several buildings, A -Source Heat Pump serving

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several other buildings, solar panels on the

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roof and down here at St Pancras we've got one

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of the largest solar thermal installations in

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the country on our roof. Even though we're a

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grade one listed building, we were able to do

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that and also just more energy efficient lighting,

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energy efficient pumps and motors. We just couldn't

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have done that work otherwise and those kind

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of projects are enabling us to look after the

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collection but in more low carbon ways. So going

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back to your voice because you were talking about

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your work at the Church of England and now obviously

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at the British Library, do you see institutions

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like the British Library as kind of neutral spaces,

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or do you see that they have a responsibility

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to use their voice around climate? I would say

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it was both those things. We provide open, unjudgmental

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access to our collection, to anyone, to everyone.

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That is our role. Anybody can come to the British

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Library. It's free to become a reader. They can

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access our collection to research any issue,

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whatever they wanted to research. But then we

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also know that We, like any library, we have

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a really important role in trying to increase

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what we call information literacy, which is people

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being able to find trusted sources of information

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that they know that they can rely on and then

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understand that information. And one part of

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that work on information literacy is climate

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literacy. So we want to be an organization like

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any library that is helping people find and understand

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reliable information. and in this particular

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context in terms of the climate change obviously

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that means we recognize the issues and we want

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to help people find reliable and strong information

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to understand climate change, to understand climate

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impacts, to understand sustainability, to understand

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what they can do about it. Often what we try

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and do is let our collection items do the talking.

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So for example we recently had a display in our

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entrance hall and we had maps there that showed

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glacial retreat. or when we had our animals exhibition

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there was a beautiful sound recording of a bird

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which is now extinct and we hold that nature

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recording in our collection so we can find collection

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items like that that tell this story in a very

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powerful way. And that has such impact doesn't

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it when you describe that extinct bird that you

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can no longer hear and you come to the British

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Library and you You can hear it there, but it

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is no more. That's incredible impact, more than

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any words, really. And that messaging, and as

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you say, you're providing that resource and that

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information, and it's how people use it and take

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it away. So you have all this information, but

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you also have your own sustainability strategies,

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which you've published. And a lot of work has

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obviously gone into that. if you could offer

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some advice to anybody who's putting together

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a sustainability strategy, because most businesses

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have them now, or at least working on them, what

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do you think the hardest part of writing a strategy

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and obviously embedding it into your everyday

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practices, what do you think the challenges are?

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Yeah, and it's interesting. So those are two

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different things, right? Writing it and then

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embedding it. They're both vital. They're both

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vital. In terms of writing it, what I did here

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at the British Library, and I took a very similar

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approach at the Church of England, is about taking

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the time to co -create the document with my colleagues.

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So it takes longer. What we did here was we formed

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two working groups. One working group looked

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at our, what we call our places. So it was kind

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of the bricks and mortar and our own environmental

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impact and the other working group looked at

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our purposes. So that much kind of wider using

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our voice. thinking about how we deliver it through

00:13:40.029 --> 00:13:42.250
all of the activities of the library. Each of

00:13:42.250 --> 00:13:44.389
those working groups had representatives from

00:13:44.389 --> 00:13:46.970
different departments around the library and

00:13:46.970 --> 00:13:49.929
I created like a template structure for the document

00:13:49.929 --> 00:13:52.629
but then they each wrote the section that they

00:13:52.629 --> 00:13:55.529
were the expert in and they engaged their teams

00:13:55.529 --> 00:13:57.149
in thinking about what the priorities were going

00:13:57.149 --> 00:13:59.809
to be and the actions were going to be. It takes

00:13:59.809 --> 00:14:02.090
longer to do it that way but it means that by

00:14:02.090 --> 00:14:05.360
the time the document is is written and signed

00:14:05.360 --> 00:14:07.379
off. All of those teams have already been involved,

00:14:07.700 --> 00:14:09.000
they've already thought about it themselves,

00:14:09.179 --> 00:14:10.519
they thought about what actions they want to

00:14:10.519 --> 00:14:13.580
take and they've already started doing it. So

00:14:13.580 --> 00:14:15.840
we had teams already starting to implement actions

00:14:15.840 --> 00:14:18.580
before the strategy was even signed off because

00:14:18.580 --> 00:14:19.860
they were like, oh this is something we can do

00:14:19.860 --> 00:14:22.440
in our area, let's just get on with it. I think

00:14:22.440 --> 00:14:25.539
that kind of involvement process does take longer

00:14:25.539 --> 00:14:28.080
but I really believe that it's more powerful

00:14:28.080 --> 00:14:30.919
and then it helps with that embedding. because

00:14:30.919 --> 00:14:32.919
there's been that engagement. The other thing

00:14:32.919 --> 00:14:35.120
I think which is really key, there's so much

00:14:35.120 --> 00:14:37.899
in terms of embedding, but like training is really

00:14:37.899 --> 00:14:39.519
important. So we've gone down the route of carbon

00:14:39.519 --> 00:14:42.159
literacy training. So we offer that to our staff

00:14:42.159 --> 00:14:45.379
now and we've achieved bronze accreditation as

00:14:45.379 --> 00:14:48.159
a carbon organization. We've made it part of

00:14:48.159 --> 00:14:50.620
our induction. We have made it part of our business

00:14:50.620 --> 00:14:52.639
case process. We've made it part of our procurement

00:14:52.639 --> 00:14:57.159
process. It takes time, but what I'm trying to

00:14:57.159 --> 00:15:00.269
gradually move towards is that sustainability

00:15:00.269 --> 00:15:03.570
is one of the things that's part of every decision

00:15:03.570 --> 00:15:06.129
that we take, that is on the table. You know,

00:15:06.129 --> 00:15:07.629
that we would always be thinking obviously about

00:15:07.629 --> 00:15:09.590
our budget, we'd always be thinking about risk,

00:15:09.669 --> 00:15:11.509
we'd always be thinking about the benefit for

00:15:11.509 --> 00:15:14.470
users, we'd always be thinking about any impact

00:15:14.470 --> 00:15:16.929
on staff, but that sustainability should be one

00:15:16.929 --> 00:15:19.629
of those factors that's become part of how we

00:15:19.629 --> 00:15:22.529
take decisions and I'd say we're moving towards

00:15:22.529 --> 00:15:25.370
that. We're definitely not there yet but we are

00:15:25.370 --> 00:15:27.809
moving towards that. Is there a, you say you're

00:15:27.809 --> 00:15:31.580
not there yet, Is there a yet? Is there an end

00:15:31.580 --> 00:15:34.019
point for that or I guess it's kind of an ongoing

00:15:34.019 --> 00:15:37.000
process, that journey? I think it'll always be

00:15:37.000 --> 00:15:38.500
an ongoing process, won't it? I don't think there

00:15:38.500 --> 00:15:40.100
would be anyone you would speak to who'd go,

00:15:40.179 --> 00:15:42.980
yeah, we finished. We finished, that's it, we're

00:15:42.980 --> 00:15:45.419
sustainable now, job done. Yes, I mean that carbon

00:15:45.419 --> 00:15:48.580
literacy, indeed we've done the very same thing

00:15:48.580 --> 00:15:51.879
at Salix and we've also had someone from the

00:15:51.879 --> 00:15:53.840
Carbon Literary Trust on our podcast actually

00:15:53.840 --> 00:15:55.860
to talk about the value of that and what that

00:15:55.860 --> 00:15:57.940
can bring to organizations and how that obviously

00:15:57.940 --> 00:16:01.279
can make a difference because of course you're

00:16:01.279 --> 00:16:05.039
embedding this for the British Library and the

00:16:05.039 --> 00:16:07.600
institution but of course all of that gets taken

00:16:07.600 --> 00:16:10.779
home doesn't it by your team members, by all

00:16:10.779 --> 00:16:13.200
of those curators, by everybody who works at

00:16:13.200 --> 00:16:16.039
the Library, whoever they are. It's very lovely

00:16:16.039 --> 00:16:18.000
that you've invited me and I love to talk about

00:16:18.000 --> 00:16:20.100
it but it's just worth understanding that what

00:16:20.100 --> 00:16:21.799
we've achieved at the British Library has been

00:16:21.799 --> 00:16:24.580
so many colleagues, so many colleagues in their

00:16:24.580 --> 00:16:27.700
own area. who really care about this, and they

00:16:27.700 --> 00:16:29.379
see the part that they can play, and then they're

00:16:29.379 --> 00:16:31.480
taking that forward. And I think the carbon literacy

00:16:31.480 --> 00:16:34.639
training really helps with that as well. Because

00:16:34.639 --> 00:16:38.100
if you've got someone who cares about the environment,

00:16:38.120 --> 00:16:41.360
but they don't quite know what they could do,

00:16:41.740 --> 00:16:43.500
then the carbon literacy training helps with

00:16:43.500 --> 00:16:46.419
that. And by the end of the day, each person

00:16:46.419 --> 00:16:49.139
who comes makes two pledges for action. And then

00:16:49.139 --> 00:16:51.139
over time, as people take forward those pledges

00:16:51.139 --> 00:16:53.740
for action, it has this really long lasting impact.

00:16:53.919 --> 00:16:57.419
So when people visit, talking about your teams

00:16:57.419 --> 00:16:59.679
and the work that you're doing, and you've also

00:16:59.679 --> 00:17:03.320
talked about how you are including visitors,

00:17:03.580 --> 00:17:05.779
people who have access to your collection. But

00:17:05.779 --> 00:17:10.180
do you think when you engage with members of

00:17:10.180 --> 00:17:12.720
the public, and I'm not talking about your supply

00:17:12.720 --> 00:17:15.220
chain because that's obviously embedded, you

00:17:15.220 --> 00:17:17.319
know, you're looking at where your supply, where

00:17:17.319 --> 00:17:19.750
everything comes from. But do you think if you're

00:17:19.750 --> 00:17:22.490
visiting the British Library in any capacity

00:17:22.490 --> 00:17:25.150
to, whether it's to borrow a book or to listen

00:17:25.150 --> 00:17:27.130
to a talk or whatever, do you think people are

00:17:27.130 --> 00:17:31.190
aware of this work generally? Or do you think

00:17:31.190 --> 00:17:34.950
they care about it? We haven't surveyed our own

00:17:34.950 --> 00:17:38.109
users, but there has been, there was a very big

00:17:38.109 --> 00:17:41.170
piece of work in the culture sector as a whole

00:17:41.170 --> 00:17:44.109
that showed that the majority of people that

00:17:44.109 --> 00:17:46.859
access cultural organisations do care and they

00:17:46.859 --> 00:17:49.000
do expect those organisations to be taking action.

00:17:49.440 --> 00:17:52.380
So my sense would be that our users would consider

00:17:52.380 --> 00:17:55.940
this to be important. When they visit us, they

00:17:55.940 --> 00:18:00.720
would probably notice things like there are recycling

00:18:00.720 --> 00:18:02.579
stations all around the building. They would

00:18:02.579 --> 00:18:06.220
notice things like you can't buy a plastic bottle

00:18:06.220 --> 00:18:09.109
of water. and that we've got really good veggie

00:18:09.109 --> 00:18:11.390
and vegan options in the cafes. They would notice

00:18:11.390 --> 00:18:13.190
those kind of things. They might notice the cycle

00:18:13.190 --> 00:18:15.609
parking. They wouldn't notice things like, oh,

00:18:15.609 --> 00:18:17.390
you've got low -energy light bulbs. And they

00:18:17.390 --> 00:18:19.230
shouldn't notice that, right? They shouldn't

00:18:19.230 --> 00:18:23.230
know that we've got solar thermal on the roof

00:18:23.230 --> 00:18:25.589
because you can't see that from inside the building.

00:18:26.230 --> 00:18:30.210
In a way, you want all of that stuff to be invisible

00:18:30.210 --> 00:18:31.950
because it's just about doing the things you're

00:18:31.950 --> 00:18:34.009
already doing, but doing them in lower carbon

00:18:34.009 --> 00:18:39.680
ways. We have made a real effort to include it

00:18:39.680 --> 00:18:42.200
more in things like our exhibitions. So we've

00:18:42.200 --> 00:18:45.420
just recently had our unearthed exhibition, which

00:18:45.420 --> 00:18:47.559
was about the power of gardening, and we aim

00:18:47.559 --> 00:18:49.539
to make that our most sustainable exhibition

00:18:49.539 --> 00:18:52.059
ever. And then we have signages you came out

00:18:52.059 --> 00:18:55.240
of that exhibition that explained the sustainability

00:18:55.240 --> 00:18:57.640
strategy. So in things like that, we have absolutely

00:18:57.640 --> 00:19:00.500
aimed to tell the story. But in terms of someone

00:19:00.500 --> 00:19:02.019
just coming into our building, I hope they would

00:19:02.019 --> 00:19:03.759
just think they were in a beautiful building

00:19:03.759 --> 00:19:06.910
filled with Filled with knowledge. Fantastic.

00:19:07.309 --> 00:19:10.130
If we came back and had this conversation, we

00:19:10.130 --> 00:19:11.890
did talk a little bit about timelines because

00:19:11.890 --> 00:19:14.670
this is something that is in our news. It's something

00:19:14.670 --> 00:19:17.809
that we've got various targets, you know, carbon

00:19:17.809 --> 00:19:21.529
targets, whether it's 2030, 2045, 2050. So, as

00:19:21.529 --> 00:19:24.329
you say, this is ongoing and we have to pay attention,

00:19:24.490 --> 00:19:27.329
but we have to pay attention now. But if we revisited

00:19:27.329 --> 00:19:29.990
this conversation in five years, what do you

00:19:29.990 --> 00:19:33.150
think success would look like at the British

00:19:33.150 --> 00:19:38.119
Library? Yeah, so as I said, in a way, it's a

00:19:38.119 --> 00:19:40.019
lot about doing the things we're already doing,

00:19:40.119 --> 00:19:43.220
but doing them more sustainably. So we'd be more

00:19:43.220 --> 00:19:45.720
energy efficient. We'd have even less waste.

00:19:46.319 --> 00:19:50.559
We'd have less duplication. By then, our new

00:19:50.559 --> 00:19:52.700
passive store will be open up at Boston Spa.

00:19:52.839 --> 00:19:56.539
So this is our newest storage building on our

00:19:56.539 --> 00:19:58.500
Yorkshire site. We're building to passive house

00:19:58.500 --> 00:20:02.130
standards. So that will be open and we are including

00:20:02.130 --> 00:20:04.650
a viewing gallery in that building specifically

00:20:04.650 --> 00:20:06.910
so that people can come to site and they can

00:20:06.910 --> 00:20:09.589
see the work that we've done to create a really

00:20:09.589 --> 00:20:12.029
really energy efficient building that's got no

00:20:12.029 --> 00:20:14.470
active heating and cooling. You said five years

00:20:14.470 --> 00:20:18.369
time? Yes. Five years time and I have to say

00:20:18.369 --> 00:20:22.250
subject to funding we are aiming to have significantly

00:20:22.250 --> 00:20:25.210
reduced our use of gas here in St Pancras so

00:20:25.210 --> 00:20:29.579
we're designing replacement systems using air

00:20:29.579 --> 00:20:31.380
source heat pumps for heating and cooling, but

00:20:31.380 --> 00:20:33.220
whether we will have achieved that in five years'

00:20:33.400 --> 00:20:36.740
time, I very much hope that we will. We are aiming

00:20:36.740 --> 00:20:39.680
to have new collection resources by then so that

00:20:39.680 --> 00:20:42.480
people would find it even easier to find what

00:20:42.480 --> 00:20:45.019
we have in that massive collection that we have,

00:20:45.079 --> 00:20:47.039
that they could find the things that they wanted

00:20:47.039 --> 00:20:50.480
in terms of climate change and nature loss, and

00:20:50.480 --> 00:20:53.299
culturally, as we discussed earlier, that it

00:20:53.299 --> 00:20:56.190
would be just one part, a natural part of every

00:20:56.190 --> 00:20:58.450
decision that we take. Thank you very much to

00:20:58.450 --> 00:21:01.190
Catherine for explaining that and providing such

00:21:01.190 --> 00:21:03.930
insight. There can be no doubt that climate change

00:21:03.930 --> 00:21:06.269
is the biggest challenge of our time. Today we

00:21:06.269 --> 00:21:08.490
must reduce greenhouse gas emissions to slow

00:21:08.490 --> 00:21:11.069
global warming. Today we must act for tomorrow,

00:21:11.430 --> 00:21:13.329
adjusting our lifestyles to current and future

00:21:13.329 --> 00:21:15.940
impacts of climate change. Today we must use

00:21:15.940 --> 00:21:18.480
our collective wisdom to deliver on our climate

00:21:18.480 --> 00:21:20.920
commitments. Today we work for tomorrow's world.

00:21:21.380 --> 00:21:23.440
Don't forget to subscribe to our podcast channels

00:21:23.440 --> 00:21:25.460
and please do email us. We're always interested

00:21:25.460 --> 00:21:28.819
in your views at podcast at salixfinance .co

00:21:28.819 --> 00:21:32.460
.uk. And thank you once again to Catherine Ross

00:21:32.460 --> 00:21:34.359
from the British Library. Thank you for having

00:21:34.359 --> 00:21:37.400
me. You've been listening to the Decarbonisation

00:21:37.400 --> 00:21:41.440
Dialogue, a podcast from Salix. For more information

00:21:41.440 --> 00:21:44.740
about our work and to find more content, please

00:21:44.740 --> 00:21:49.500
visit salixfinance .co .uk forward slash podcasts.
