WEBVTT

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Welcome back to Trust the Process, podcast where

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we talk about new home construction, the housing

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market, and everything in between. Today we're

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going to dive into the topic of third party inspections.

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Michael will go into a lot more detail, but I

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kind of wanted to just give a quick reference

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for what that means so that we have sort of a

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starting point or a place that we can pivot.

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rest of the discussion. So we've got first party

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inspections, which is typically the builder.

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So that in our case is a trust GC. Second party

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inspections would often be the buyer. Most of

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our homes start without a buyer. So that buyer

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then is our owner. And so then that inspection

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is done by our owner. At some point the buyer

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comes into play. We'll do on a true custom, one

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of our built to suit homes, obviously there's

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a buyer in place. And then third party is the

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one we're going to talk about today. So third

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party inspections really are the big one. They're

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the ones that we are relying on a third party

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entity. So it's not anybody who's affiliated

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with us as a builder or any builder. They don't

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have any monetary ties to the company or any

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bias. They're simply grading the work that's

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being done based on code. And they're measuring

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the quality of the work against building standards.

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So it's completely unbiased, just compliant.

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So there are different points throughout the

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build process, and Michael's going to touch on

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this a little more, but where everything kind

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of comes to a screeching halt until we get that

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inspection. So we can't build any further until

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that inspection is completed. And it's often

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a municipality, be it the city, the county, the

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state, maybe it's a utility company, or maybe

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an independent agency. But whatever it is, Yeah.

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Ways that this is used on our bills. Yeah Yeah,

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I love the way that you broke it down I think

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it is important to talk about primary and secondary

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You know first what happened to first and second.

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It's a good point I actually never stopped to

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consider that that we are the first party inspection

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So yeah, our GC is out there walking the projects

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and that happens daily We've hired a subcontractor,

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even the electrician, they come in, they send,

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and then their foreman, they're supposed to inspect

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it. We still go behind them and do our own first

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party inspection on behalf of Trust Home Builders

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to confirm that we know what went right, how

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well it was done. And that's kind of daily. Yeah,

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that's the threshold of do they want to get paid

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and do we want to pay them? So if it's good work

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and it's what we agreed upon, then we're good.

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Let's go ahead and cut the check. and move on

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to the next stage. And also many times it's,

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can we send in the next stage? The installation

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company said they're done, they want to get paid,

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and the drywallers are right behind them. Usually

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there's another inspection in between the installation

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and the drywall in most jurisdictions. But let's

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say, all right, well, is it time to send the

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drywallers in? Can we send the third party inspector

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in? Which I want to talk about a distinction

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between the third party and a special inspection.

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These are two different things, but they're both

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third party. So I love the idea of us, you know,

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Trust Home Builders being, you know, first party

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inspection. That's great. Yeah. Then I'm the

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buyer. Yeah, because I'm the one. Yeah. Right.

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Right, I'm still the owner, and I'm the one with

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the purse strings, so I'm the first party and

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the second party. But I agree with you, the GC

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and the project manager's kind of more of the

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first party, and I would come in as the second

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party inspector, you know, technically. And now

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if we have a buyer, then of course, throughout

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the course of the transaction slash build, they're

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gonna be in there and trying to micromanage us.

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It's a tale as old as time. They're always gonna

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be in there trying to micromanage you as a builder,

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even though you're the expert. Yes, exactly.

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Unless it's your custom where they go to contract

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and they're a slab or whatever, if they're far

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upstream. Yeah, we try to keep them kind of more

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downstream. And then also when we sell the house,

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there is a second party buyer who's, are they

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going to purchase the home? And they're kind

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of inspecting it when they view it with one of

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our salespeople. So that's kind of... And then

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once it's in, they make sure that it's laid the

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way they want it or that it isn't. Yeah, exactly.

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All of that stuff. Right, right. Yeah. Again,

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we don't always have a buyer when we start, but

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at some point, once they get looped in, then

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obviously they may have to pay as well. Right.

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In many cases, the buyer is a tougher, they're

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a tougher inspector because they have their own

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sense of what should and shouldn't be. And we

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know industry standards and we know what's in

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the contract and we know, I mean, we do our best

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to try to meet people's expectations, but ultimately,

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They'll keep sending the food back to the kitchen

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if you let them. You have to at some point say,

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okay, these are industry standards. Okay, this

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is not a piano. This is a house that was built

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by hand with natural materials. Right? Right.

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They're not classically trained. They're necessarily

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the most valued and they don't know industry

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standard and they don't know code compliance

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and they haven't been trained. So it's, you can

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take it with a grain of salt. As a builder, especially

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most of our product luxury custom, not super

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$15 million luxury, but you know, 1 .8 to 2 .8,

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somewhere in that range. That's pretty custom,

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you know, that's pretty pretty luxury in most

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markets. And we're talking four or five times

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the median sales price. Yeah. So and there's

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a certain expectation that comes along with that.

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So even though industry standards might govern

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anywhere, anything from an apartment building

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to a 20 million dollar house, it kind of has

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that gray area to say, well, what kind of builder

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do you want to be? So we always, you know, build

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above industry standards. So that being said,

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that kind of parlays us into the third party.

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So a third party inspector, I love the way you

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said that, they have no financial ties, they're

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not a principle of the contract between buyer

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and seller, builder, client, whatever. Third

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party is generally like a city jurisdiction,

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Department of Building and Safety, and they're

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kind of there to enforce and to prevent you from

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going on to the next step. So I mentioned briefly,

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you know, a minute ago that they will come by

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and look at the installation. before they let

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us drywall. You get permission to drywall at

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certain steps. You get permission to wrap, meaning

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wrap the house on the outside. Permission to

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pour, permission to insulate, that is one of

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them. So there's quite a few thresholds throughout

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the, I would say in general, the Department of

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Building Safety will come to our sites. If we

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don't have a pool also going in concurrently,

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probably come to our sites around... around 15

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times if we were to pass every single inspection,

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you know, on the first try. There's roughly about

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15 if you count the final certificate of occupancy

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inspection. There's some QA that the city sends

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where they're checking for things like addresses,

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or the address is the same. That's not a building

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inspector, that's QA. A lot of times it's a third

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party company that's been hired. Some of these

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are, as you can imagine, as I'm listing them

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off, cash grabs, right? I mean, they really are.

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Some of them are just... okay well this that

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keeps a qa company in business because they have

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to check every single rooftop are the addresses

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right is the driveway in is the pitch of the

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driveway those types of things gate returns so

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third party is there to enforce code and building

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standards kind of that are concurrent with where

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the state is but generally they're looking at

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what are the codes that the city follows so if

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they follow international residential code 2021

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and what's on the plans They're checking for

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that. Go farther upstream. The plan checker is

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checking all of your architectures and engineering

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to make sure you're compliant with zoning, make

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sure that you're following and calling out for

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international building code standards or the

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city building overlays. We talked about how many

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pages of code in an earlier episode of staggering

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them on a code. So the plan checker is checking

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those things to make sure that you're going to

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build a decode so that when they fail you in

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the field, you can't say, well, you approve these

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plans and they're letting me build up for these

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plans. they're preventing that because then technically

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the city can't enforce you if they've stamped

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the plans and said yeah these are good to build

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off of and you follow those plans you're pretty

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much good to go right so there's a lot that falls

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on the plan checker now if it came down to something

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about safety or whatever they're going to of

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course say this is obvious you know an obvious

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oversight by the plan checker or everything else

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i mean it's pretty much we build to the plans

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there's not much you can say so when if we don't

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pass an inspection it's either a really particular

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building inspector like oh your seismic tie downs

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are every 18 inches and they're supposed to be

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over 16 inches or whatever on this particular

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wall or your sheer wall has to have supposed

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to have you know sheeting to this point and you

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stopped it here so he's kind of number one checking

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what's being called out on the plans and number

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two also just using his own cognitive ability

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and you're not going to fight with him even if

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it wasn't called out of the plans because you're

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not going to win that fight. a retro Tidon seismic

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strap tied on right here, then you're gonna go

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ahead and do it, right? So that's the biggest

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thorn in my side, those third party inspections.

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Then there's something called a special inspection,

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which is also a third party. So you'll retain

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a third party company because either the structural

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engineer, the civil engineer, the department

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of building and safety at plan check called out

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a special inspector. So they're saying you're

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moving too much earth. to adequately compact

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this. We don't trust you to compact it. So we

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want you to retain a third -party company to

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test the compaction. Let's say you're going to

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add five feet of compaction. We want to test

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it every foot. So every time you do it and compact

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it, we have to come out and you just have to,

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let's say it's Southwest Geo or whoever geotech,

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they're going to come out and they're going to

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have that on file to say, we checked it. We checked

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lift one, lift two, lift three, lift four, lift

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five. And they were all good. They were all compacted.

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And then that kind of takes its way into the

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file for the perm. They're not on site the whole

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time. They come in between. So we work for the

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day, they come, they check, or we work for the

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week, whatever it is. Yeah, whatever it takes

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to your next threshold. There are some special

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inspections that they will watch you do it. Something

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that's really kind of really intense. Maybe if

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it's some sort of... Usually it would be probably

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with grading compaction. That's what I can think

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of most where they might... You might have to

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hire an engineer to watch you. You know what's

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a good example? Screening. Screening fill. So

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if you have a bunch of native soil, they're going

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to want to watch you screen that fill through

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those little filter looking things, a big metal,

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yep. They're going to want to watch you screen

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out all the spoils. So there's certain things

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where you might have to have that. We have a

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utility issue at Serene where the utility's kind

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of intersected. We have to pay... for a special

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inspector to watch them do the six hours worth

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of work connecting the sewer because they have

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to make sure they get to turn the water off in

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the middle of the night. The crew has to work

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from midnight to six a .m. we have to pay the

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special inspector to be there during that time

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to watch them do it and to sign off on it in

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real time because we have to turn off water to

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the street. So we're gonna do it at midnight

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and turn it off, do the valves, make sure all

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the valves, make sure all the joints are good

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because this is controlling the entire street.

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So if we mess up, if our vendor messes up, the

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whole street loses water and for who knows how

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long because they gotta turn it off. Now you

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gotta troubleshoot it, find where it is. Because

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in 10 years, I'm not going to remember that we

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did that little elbow. There's a lot of other

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elbows maybe in the area. So they're going to

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have to know that it was done 100 % correct.

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We do. Yeah, we do usually give them like a 48

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-hour notice of a little postcard mailer. I think

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we have to mail it and post it on their house.

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So we're already so popular in that area, so

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I'm sure they're going to love us after that.

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I hope so, until then. They do, we're always

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the bad guy. So those are good examples. Yeah,

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so let's say for instance that was a condition

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of our building permit. Let's say that we have

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a large home in South Shore that has spans that

00:12:53.320 --> 00:12:55.940
are so great that the structural engineer called

00:12:55.940 --> 00:12:58.799
out structural steel. So we have a massive four

00:12:58.799 --> 00:13:02.120
by four steel pylon that is anchored into the

00:13:02.120 --> 00:13:05.659
foundation. It goes 24 inches to earth, basically

00:13:05.659 --> 00:13:07.820
to bedrock, because we've compacted it to more

00:13:07.820 --> 00:13:10.320
or less bedrock. So it compacts it and it sits

00:13:10.320 --> 00:13:12.639
down there in a template and it's bolted down

00:13:12.639 --> 00:13:14.940
like it would be in a high rise. So it's pretty

00:13:14.940 --> 00:13:17.740
crazy. That requires obviously special inspections

00:13:17.740 --> 00:13:20.820
or a call out for the steel. So that's really...

00:13:20.840 --> 00:13:23.759
kind of the majority of where you'll see those

00:13:23.759 --> 00:13:26.639
third party, it's almost always something structural,

00:13:27.620 --> 00:13:28.940
right? Where they're gonna want some sort of

00:13:28.940 --> 00:13:31.919
sign off. And then another special that you're

00:13:31.919 --> 00:13:33.820
always gonna have would be your pad certs. So

00:13:33.820 --> 00:13:36.590
your pad... elevation and compaction. So did

00:13:36.590 --> 00:13:38.090
we put it where we said we were going to put

00:13:38.090 --> 00:13:40.590
it? They come out and we call it shoot our elevations.

00:13:40.950 --> 00:13:44.370
They shoot it to say it had to be 2 ,663 feet

00:13:44.370 --> 00:13:47.470
above sea level. It's 2 ,363 feet above sea level.

00:13:47.509 --> 00:13:49.649
They're good to pour. So that's one of the things.

00:13:49.870 --> 00:13:52.450
So the third party inspector, I call special

00:13:52.450 --> 00:13:53.830
inspections third parties, but you're right.

00:13:54.049 --> 00:13:55.750
Jurisdictional inspections are third party inspections.

00:13:55.870 --> 00:14:00.409
So the special inspector will shoot the pad for

00:14:00.409 --> 00:14:03.580
pad elevations. the city inspector will be checking

00:14:03.580 --> 00:14:06.940
rebar, will be checking footer depths, will be

00:14:06.940 --> 00:14:09.779
checking rough plumbing to make sure all the

00:14:09.779 --> 00:14:11.340
plumbing that runs through the slab is done correctly,

00:14:11.980 --> 00:14:14.440
and then you get permission to pour. So that's

00:14:14.440 --> 00:14:17.539
a great example of a special inspector and a

00:14:17.539 --> 00:14:19.679
jurisdictional inspector coming together, and

00:14:19.679 --> 00:14:22.419
those two nuclear keys need to turn before you

00:14:22.419 --> 00:14:26.309
can pour the slab. And then, you know, Beyond

00:14:26.309 --> 00:14:28.769
the build process we'll have sometimes special

00:14:28.769 --> 00:14:32.070
inspectors like special inspections for energy

00:14:32.070 --> 00:14:36.169
star Air air tightness. So like duct blower,

00:14:36.350 --> 00:14:38.009
so they'll kind of mask everything off and make

00:14:38.009 --> 00:14:41.370
sure that Not too much air is escaping the house

00:14:41.370 --> 00:14:44.070
So are there holes in the duct work in the attic?

00:14:44.669 --> 00:14:46.929
Are the sliding glass door sealed or the windows

00:14:46.929 --> 00:14:49.029
sealed and that's called a duct blower test and

00:14:49.029 --> 00:14:51.769
that's also a third party special inspection

00:14:51.769 --> 00:14:56.740
that required It's a it's a third party company.

00:14:56.740 --> 00:14:59.080
Yeah, it's part of the Department of you know,

00:14:59.139 --> 00:15:04.500
there's a lot of energy What? No, there's a lot

00:15:04.500 --> 00:15:07.500
of energy codes. So it's just part of that, you

00:15:07.500 --> 00:15:09.580
know Yeah, somebody maybe Department of Energy

00:15:09.580 --> 00:15:12.779
lobbied the state the city to mandate duct blower

00:15:12.779 --> 00:15:15.120
test But ultimately it's a city code that you

00:15:15.120 --> 00:15:17.039
have to pass a duct blower test before you can

00:15:17.039 --> 00:15:18.840
get a certificate of occupancy To make sure the

00:15:18.840 --> 00:15:22.139
house is tight enough And now houses are so tight,

00:15:22.259 --> 00:15:24.580
they have exhaust fans running in the laundry

00:15:24.580 --> 00:15:27.659
rooms to get some sort of air movement because

00:15:27.659 --> 00:15:29.320
they're so tight now. If you were to, God forbid,

00:15:29.399 --> 00:15:31.399
have a gas leak or something, it will fill up

00:15:31.399 --> 00:15:34.259
quickly because the house is hermetically sealed,

00:15:34.799 --> 00:15:37.620
right? So there's - And the attic has no ventilation

00:15:37.620 --> 00:15:41.139
in the attic. They've cut a lot of that out in

00:15:41.139 --> 00:15:43.740
New Zealand. Which is a great, I mean, you've

00:15:43.740 --> 00:15:47.299
got less exchange of controlled air versus extra

00:15:47.299 --> 00:15:55.350
air, but at the same time, you're - It can be

00:15:55.350 --> 00:15:58.149
and an anecdotal story is I just happened to

00:15:58.149 --> 00:16:00.750
decide to have my whole HVAC system replaced

00:16:00.750 --> 00:16:03.730
in my house in the winter because I didn't want

00:16:03.730 --> 00:16:05.990
to be part of the spring and summer rush with

00:16:05.990 --> 00:16:08.710
the HVAC companies and when he was up there I

00:16:08.710 --> 00:16:11.429
had natural gas leaking from my furnace into

00:16:11.429 --> 00:16:14.210
my attic. Now my house is built 2004 I didn't

00:16:14.210 --> 00:16:18.559
build it. So the attic is is seepy. It's loose,

00:16:18.620 --> 00:16:21.100
right? So is able to that natural gas is able

00:16:21.100 --> 00:16:24.460
to kind of escape But if that were a cocoon insulation,

00:16:24.759 --> 00:16:27.659
I don't know it would have Because drywall and

00:16:27.659 --> 00:16:30.779
insulation is not gas resistant, right? It's

00:16:30.779 --> 00:16:32.899
heat resistant. So gas can seep through those

00:16:32.899 --> 00:16:35.059
areas. I mean, it would take a lot, but you'd

00:16:35.059 --> 00:16:37.159
have to fill the volume of the attic. But it

00:16:37.159 --> 00:16:40.460
was kind of alarming because I was about three

00:16:40.460 --> 00:16:43.059
weeks into the heating season, right? So my furnace

00:16:43.059 --> 00:16:44.879
had been running for about three weeks. Usually

00:16:44.879 --> 00:16:47.039
in Las Vegas, it only kind of kicks on at night.

00:16:47.779 --> 00:16:49.960
But it was a little scary. Yeah, like, oh, OK.

00:16:50.000 --> 00:16:52.320
Carbon monoxide detector might have picked it

00:16:52.320 --> 00:16:53.860
up, though. It would, and I would probably smell

00:16:53.860 --> 00:16:56.519
the natural gas. but what if i weren't home what

00:16:56.519 --> 00:17:00.500
if yeah i mean it's just not so slow you know

00:17:00.500 --> 00:17:02.360
kind of the frog in boiling water right if it's

00:17:02.360 --> 00:17:05.660
exactly you're just you know taking it in because

00:17:05.660 --> 00:17:09.400
it's you know slow see right exactly just nose

00:17:09.400 --> 00:17:11.220
blind to it or something yeah it's just yeah

00:17:11.220 --> 00:17:14.019
so just interesting how important this kind of

00:17:14.019 --> 00:17:17.579
stuff is but um and it's when it's control too

00:17:17.579 --> 00:17:21.200
so For instance, I just did an inspection and

00:17:21.200 --> 00:17:24.740
they found that the vent fan out of the laundry

00:17:24.740 --> 00:17:28.680
room wasn't connected to the exterior port. So,

00:17:28.839 --> 00:17:30.660
whenever that home was built, it's a resale.

00:17:31.099 --> 00:17:32.660
So, whenever it was built years ago, the builder

00:17:32.660 --> 00:17:34.460
just didn't ever connect that. Well, we live

00:17:34.460 --> 00:17:37.099
in Las Vegas. There's never been a condensation

00:17:37.099 --> 00:17:39.940
issue. It's plenty warm. Everything evaporates.

00:17:40.000 --> 00:17:42.799
But, you take that so home, they save conditions

00:17:42.799 --> 00:17:45.640
to, you know, East Coast where it's way out.

00:17:46.480 --> 00:17:48.839
It is moist, it is humid, and there isn't any

00:17:48.839 --> 00:17:52.140
escape for that. It's a really hard time, a condition

00:17:52.140 --> 00:17:57.000
that could be created. Right, it is, yeah. In

00:17:57.000 --> 00:18:00.039
some ways it's forgiving, right? Because, right,

00:18:00.500 --> 00:18:03.440
in other ways not, right? So we don't really

00:18:03.440 --> 00:18:05.319
have to worry about moisture here because it's

00:18:05.319 --> 00:18:07.519
so forgiving. It dries out even if there is something.

00:18:08.140 --> 00:18:10.200
Florida, different story. I mean, given enough

00:18:10.200 --> 00:18:13.230
time, I'm sure every house has mold, right? So,

00:18:13.329 --> 00:18:14.990
yeah, these things are important. There's just

00:18:14.990 --> 00:18:17.549
a good anecdotal thing to say, you know, there's

00:18:17.549 --> 00:18:19.630
sometimes a downside to having everything so

00:18:19.630 --> 00:18:23.890
tight and sealed off, so. So those are our main

00:18:23.890 --> 00:18:27.829
special inspections. We don't, we don't do Energy

00:18:27.829 --> 00:18:31.650
Star at, you know, in our company. That's not

00:18:31.650 --> 00:18:34.769
something that I value. I know we build a tight

00:18:34.769 --> 00:18:37.490
home. We do great insulation. We do great duct

00:18:37.490 --> 00:18:41.549
work. We do Sear 16 HVAC, and our windows are

00:18:41.549 --> 00:18:43.769
low -E, and I don't need Energy Star to come

00:18:43.769 --> 00:18:45.890
in and say, yeah, you did everything right for

00:18:45.890 --> 00:18:49.029
another fee. And it's something that the Energy

00:18:49.029 --> 00:18:51.890
Star looks really good on a production builder's

00:18:51.890 --> 00:18:53.950
model home, right? But we don't have, that's

00:18:53.950 --> 00:18:57.490
not gonna give our homes any more value to tell

00:18:57.490 --> 00:18:58.970
us that we built a great home when we already

00:18:58.970 --> 00:19:01.509
know we built a good home, so. But that's another

00:19:01.509 --> 00:19:10.549
example. Almost everywhere, yeah, exactly. It's

00:19:10.549 --> 00:19:33.579
kind of, it is. Right Right It is they're not

00:19:33.579 --> 00:19:37.299
doing anything special really Right 20 years

00:19:37.299 --> 00:19:39.619
ago 10 years ago even that would have mattered

00:19:39.619 --> 00:19:41.099
more and that's why you're seeing a lot of builders

00:19:41.099 --> 00:19:43.380
dropping the Energy Star and the LEED certification

00:19:43.380 --> 00:19:46.539
because Codes have gotten so robust that it's

00:19:46.539 --> 00:19:49.980
no longer market driven, and it's no longer individual

00:19:49.980 --> 00:19:52.299
builders saying, this is our edge, this is our

00:19:52.299 --> 00:19:54.920
competitive advantage. They're just, they have

00:19:54.920 --> 00:19:57.119
to do it. It's part of code. And now there's

00:19:57.119 --> 00:19:58.980
third party inspectors anyway. If you have a

00:19:58.980 --> 00:20:01.420
duck blower test, that's basically all Energy

00:20:01.420 --> 00:20:04.720
Star did anyway. They looked at your specs, right?

00:20:04.720 --> 00:20:07.940
So your model could be Energy Star on spec, and

00:20:07.940 --> 00:20:09.299
as long as you build to those specs, and then

00:20:09.299 --> 00:20:12.539
they came in and tested for the air seepage,

00:20:12.700 --> 00:20:16.430
and that was it. It was quite a racket, and it

00:20:16.430 --> 00:20:18.809
mattered 10 years ago, 15 years ago, even 20

00:20:18.809 --> 00:20:21.450
years ago, so. And I think it matters less to

00:20:21.450 --> 00:20:24.289
buyers. Yes. I think buyers understand that it

00:20:24.289 --> 00:20:27.809
doesn't really change their energy bill at the

00:20:27.809 --> 00:20:29.630
end of the month. No, it doesn't, and it's assumed

00:20:29.630 --> 00:20:30.950
that when you're buying new construction, you're

00:20:30.950 --> 00:20:34.970
getting it anyway, so. Yeah, other than that,

00:20:35.109 --> 00:20:40.339
that's pretty much it for third party. I... personally

00:20:40.339 --> 00:20:42.720
like having third -party inspectors, because

00:20:42.720 --> 00:20:47.039
as a builder, it does shift liability. Not that

00:20:47.039 --> 00:20:49.259
I'm trying to skirt liability, but it is nice

00:20:49.259 --> 00:20:51.660
to know that, okay, well, I don't have to make

00:20:51.660 --> 00:20:53.420
sure my vendor, I mean, obviously we would, but

00:20:53.420 --> 00:20:55.299
I don't have any way of testing compaction. I

00:20:55.299 --> 00:20:58.819
don't have a lab. I have all the documentation

00:20:58.819 --> 00:21:00.819
to say, here's our past inspection, you know,

00:21:00.940 --> 00:21:04.240
past, past, past, past, and that's now on Southwest

00:21:04.240 --> 00:21:07.930
Geotech, or whoever did it, right? Whoever did

00:21:07.930 --> 00:21:09.789
your structural steel inspections or whatever

00:21:09.789 --> 00:21:13.869
so And honestly, I mean even a little deeper

00:21:13.869 --> 00:21:15.950
than just the liability because obviously that's

00:21:15.950 --> 00:21:17.890
a big piece of it But just the second set of

00:21:17.890 --> 00:21:21.630
eyes. Yeah, do we do something? Simple where

00:21:21.630 --> 00:21:23.569
where you've looked at it for so long. You just

00:21:23.569 --> 00:21:28.049
can't see it anymore. And then Hey, did you mean

00:21:28.049 --> 00:21:37.750
to spell that this yeah, exactly It's just verifying

00:21:37.750 --> 00:21:40.269
that not that anybody's being sloppy or careless,

00:21:40.849 --> 00:21:43.690
but we're all human, and when it's built by human

00:21:43.690 --> 00:21:46.210
hands in a human environment with other external

00:21:46.210 --> 00:21:48.869
things, the weather, the time. Distractions,

00:21:49.109 --> 00:21:53.230
yeah, right. It's always good to have another

00:21:53.230 --> 00:21:55.829
set of checks. Yeah, I agree. Overall, I like

00:21:55.829 --> 00:21:59.309
it. The third party, I mean the special inspections,

00:21:59.630 --> 00:22:01.690
you're pushing off all the liability. The city.

00:22:02.039 --> 00:22:04.319
You don't really get to push off a ton of liability

00:22:04.319 --> 00:22:06.359
unless it was something really gross negligence.

00:22:06.740 --> 00:22:09.519
But it's kind of nice if we have a dispute. I

00:22:09.519 --> 00:22:11.579
don't like to say that we do, but we have them

00:22:11.579 --> 00:22:14.279
with our home buyers and our homeowners every

00:22:14.279 --> 00:22:16.559
now and then because people have different expectations.

00:22:18.079 --> 00:22:20.579
We can lean on and say, look. city inspectors

00:22:20.579 --> 00:22:23.960
were in here 15 times they said it was okay you

00:22:23.960 --> 00:22:26.059
saw it when you bought the home you said it was

00:22:26.059 --> 00:22:29.559
okay uh the engineer said it was okay we have

00:22:29.559 --> 00:22:33.599
a home uh from a few months ago where he's insistent

00:22:33.599 --> 00:22:38.039
that the hva system system is not correct and

00:22:38.039 --> 00:22:39.839
multiple people have been in there and said okay

00:22:39.839 --> 00:22:42.180
well the engineer designed it this way the builder

00:22:42.180 --> 00:22:46.730
built it this way the third party inspector signed

00:22:46.730 --> 00:22:51.009
off on everything. Everything's right. And it's

00:22:51.009 --> 00:22:54.230
built to industry standards. So unfortunately,

00:22:54.230 --> 00:22:57.049
I'm not buying you a new HVAC. I'm not re -engineering

00:22:57.049 --> 00:23:02.910
your HVAC system because... Exactly. That's right.

00:23:03.849 --> 00:23:08.230
Exactly. So I like having that. It's kind of

00:23:08.230 --> 00:23:10.650
nice to say, look, I don't fly by the seat of

00:23:10.650 --> 00:23:13.960
my ass here. I... follow plans and I lean on

00:23:13.960 --> 00:23:16.200
engineers, I lean on Department of Building and

00:23:16.200 --> 00:23:18.519
Safety, I lean on our special inspectors, I lean

00:23:18.519 --> 00:23:20.640
on those things and the professions and trades

00:23:20.640 --> 00:23:22.680
themselves. You know, they are professionals

00:23:22.680 --> 00:23:25.200
and I lean on those guys as well. So there's

00:23:25.200 --> 00:23:27.119
very little when they say, is that a good builder?

00:23:27.759 --> 00:23:30.000
It's really built by an amalgamation of a lot

00:23:30.000 --> 00:23:31.819
of people and then checked by other people and

00:23:31.819 --> 00:23:34.700
then signed off, right? So it's kind of, kind

00:23:34.700 --> 00:23:37.599
of, you know, hard to label what makes you a

00:23:37.599 --> 00:23:41.839
good builder, but so. I think that's all I have

00:23:41.839 --> 00:23:43.839
for you for special inspections and third -party

00:23:43.839 --> 00:24:34.000
inspections. Right. Any general home inspector

00:24:34.000 --> 00:24:43.869
that sees seven houses a day. That'd be a good

00:24:43.869 --> 00:24:47.029
thing to maybe put up on the screen. You could

00:24:47.029 --> 00:24:50.670
clip in a PDF of that inspection matrix. It'd

00:24:50.670 --> 00:24:52.849
be cool for people to see that, oh, this is at

00:24:52.849 --> 00:24:55.549
least what we do when we're verifying everything.

00:24:58.889 --> 00:25:01.869
yeah and it's on our website so if you ever wanted

00:25:01.869 --> 00:25:03.849
to know that it's one of the references on our

00:25:03.849 --> 00:25:06.509
website if you go to the bottom under the resource

00:25:06.509 --> 00:25:08.529
tab you can go there and look at that and it's

00:25:08.529 --> 00:25:10.769
got you know a place for us as a team to fill

00:25:10.769 --> 00:25:12.690
in which inspection was done on which station

00:25:12.690 --> 00:25:14.869
so as we get to the end of that homeowner can

00:25:14.869 --> 00:25:18.430
now see back and know what we did over time and

00:25:18.430 --> 00:25:21.930
the journey of their home specifically good all

00:25:21.930 --> 00:25:24.490
right well thank you we appreciate your insights

00:25:24.490 --> 00:25:28.930
and thank you of course Hope you learned something

00:25:28.930 --> 00:25:31.170
and we will look forward to seeing you next time

00:25:31.170 --> 00:25:32.109
on trust the process
