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Hi everyone, and welcome back to For the Curious and Confused, a podcast for people who want

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to understand different perspectives of the world through the people who inhabit it.

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I'm your host Don McTaggart, and today I'm joined by Bob Dana, a physicist, engineer,

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naval officer, consultant, and author.

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Bob holds master's degrees in physics and engineering and started his career in the

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U.S. Navy's nuclear reactor program.

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He later moved into the field of consulting, where he held many senior positions among

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an impressive collection of companies for 45 years.

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He also served as a member of the Dean's Advisory Board for the University of Central Florida's

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Business School from 2014 to 2022.

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Bob recently published a memoir called My Curious Life.

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If my grandkids ask me about this, tell them this, where he details his collection of stories

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and hard-earned insights.

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A quote from Bob's website says that, curiosity propels you to places you never knew you could

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reach.

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So Bob, thank you for sharing your time today, and I'm looking forward to learning more about

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how your curiosity has propelled you.

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Great.

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Thank you so much for the opportunity to join you, Don, in this conversation.

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Really looking forward to it.

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For sure, me too.

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So starting off, could you give us a bit of a quick two-minute elevator pitch of who is

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Bob Dana and what motivates him?

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Sure.

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Actually, I kind of was born in Brooklyn, grew up on Long Island, and then have spent

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a kind of a lifetime kind of bouncing around, living throughout the US, but then traveling

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worldwide for a number of companies and then also personally.

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And so it's been about 50 years since graduating with my master's in physics from Hunter College.

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I had City University in New York and just retired the beginning of last year.

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And my definition of retirement is I no longer take any compensation for anything I do.

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So no longer can hold me accountable for milestones and deliverables and calls at five o'clock

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in the morning with Europe or anything else.

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So I make the call on what I'm going to do and who I'm going to do it for.

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And it's all kind of based on my own personal interest.

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So what I'm doing now of significance is I was asked to join the Global Curiosity Institute

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out of Belgium about now seven months ago or so.

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And I'm a fellow there.

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And just to kind of set a theme for today, it's all around curiosity and what actually

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motivates individuals to be curious and then how does curiosity materially contribute to

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both personal and professional and business success.

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And so the Global Curiosity Institute is, if you can check it out, it's really interesting.

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They have a diagnostic and then they focus on individuals' curiosity about the world,

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about other people and about themselves.

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And if you start kind of thinking about curiosity and then compartmentalize it around those

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three things, it really starts to help you understand how that can contribute to you

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starting to make decisions.

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So that's kind of about me.

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I mean, that's where I am right now.

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And one of the things that is a major theme over the last year and for the rest of my

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life will be give back.

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And so one of the things that I'm doing is spending a lot of time with Gen Zers.

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And so, and I'll mention a couple of things that I am doing, but mentoring, helping individuals

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with their own initiatives and then providing as much as I can in terms of helping the Gen

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Z individuals be successful and help them with some of the decisions and give them feedback

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and provide them support is my kind of mission in life for as much as I've got left.

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Well, as a Gen Zer, I hope that I can speak for all of us in saying that we appreciate

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your efforts here and to dig in a little bit to the first theme or the main theme you talked

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about of curiosity.

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How can we foster curiosity in ourselves?

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And then how can we also encourage it in other people?

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Yeah, I think one of the big things about curiosity is to be open-minded and really

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embrace the idea that you don't know everything.

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And you may have been raised one way or another, been kind of exposed to a certain set of values

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and principles, et cetera, but by being kind of open-minded and especially dedicated to

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exploring the world.

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Everybody kind of lives in their own little world, but the world is a big place.

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And so in terms of being curious, if you want to know more about the world and the people

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in the world and the cultures in the world and what drives individuals around the world,

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we have so many things in common, but as you start to look at all the nuances and the like,

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it really is very interesting and it drives a lot of who I am plus.

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And then just the curiosity about other people.

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Why do they think the way they think?

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And specifically, how does that kind of shape the way that you need to communicate and explore

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and what options you have available in working with other people?

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And then finally, self-reflection, curiosity about yourself.

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Because I think the big thing that a lot of people don't do is reflect.

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I reflect on what they're doing, what their past history has been, what their relationships

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are.

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I mean, all of those kinds of things I think are incredibly important.

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So if you start to compartmentalize and think in maybe those three different elements, it

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really starts to give you a basis for thinking more curiously.

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The other thing I will give you is a little maybe to do, and that is if you actually go

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to the Global Curiosity Institute, you'll see me as one of the fellows, but there's

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a free diagnostic, and you can actually take a diagnostic on the Global Curiosity Institute's

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website.

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It's free.

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And then it's a great diagnostic.

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It will give you a report and some things that you might want to consider doing in order

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to become more curious about the world, about other people and yourself.

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And so it is really a very nice thing to do.

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And I think it adds to the way that it starts to prompt you in thinking more curiously.

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Fantastic.

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Yeah, the part about the curious about self-reflection part, this has already thrown me off of my

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script of questions I have, but I'm so happy it's happening.

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So this is great.

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I'm just going to skip to one that I had later on.

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So in terms of how we think about becoming the best version of ourselves, kind of in

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quotes, how do we balance kind of a constructive self-criticism, but also with the need for

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self-compassion, and how does that fit in with being curious about self-reflection?

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Yeah, I think we have to kind of probably watch about being too self-critical.

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So I think you're always kind of working, hopefully, on the best version of yourself.

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And so I think the thing in terms of reflection is probably reflection about where I am in

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my life, my relationships, kind of the journey.

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I always think of life, and especially now a 73-year-old guy, I think about the journey

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that I've taken and the journey, even more important, that all of you, the Gen Zers,

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are going to be entering into because most of you are going to live to 100 or more years

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old.

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So that's a long journey.

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And the more self-reflection you can have about, so where am I?

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Where do I want to go?

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Do I have the relationships that I want in place?

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How do I make those better?

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How do I explore more?

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All of those kinds of things will drive the ability to then come up with more of a strategy,

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you know, are my values and guiding principles appropriate?

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Where do I want to go in life?

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The best thing you can do is probably guess for the next five or 10 years.

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That's the best you can do.

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Okay?

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You're not going to lay out the next 50 years.

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No way on earth.

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Okay?

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So you might guess the next five or 10 years, kind of directionally.

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Great.

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Okay?

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What kind of relationships do you have?

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Do you want to make them stronger?

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You know, how do you want to change those?

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But you always kind of expect that the reflection will, in fact, drive you to maybe a little

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bit more of, so what does that roadmap look like?

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For my life, at least in the near term?

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And then what kind of changes do I want to do?

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Or what kind of things do I want to explore that I may never have considered as an option,

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but now starts to become something that might be interesting in terms of the path that I'm

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taking?

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Yeah, there's an idea that I like about in terms of kind of what you said, we can't really

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figure out what we want to do, definitely in the next five or 10 years, but we can kind

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of dance around and figure out what we don't want to do by doing different experiences.

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And so that to me feels like part of your guessing game of trying things out.

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And then if we don't like it, then we can maybe do a full 180 or maybe we can do a 90

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degree turn depending on how much we don't like it.

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So yeah, I think that's a great thing to think about.

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Yeah, one more thing, Don, because the beauty is that the experiences that you have, the

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insights that you gain, the wisdom that you gain, the degrees that you have, I mean, all

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of those things, nobody can take that away from you.

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That all builds on who you are.

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So the fact that I completed a bachelor's and master's in physics, I'm not a physicist

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today, but man, I still read physics.

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I love to look at science and what's going on.

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And I'm kind of open to a lot of different ideas based on the education that I had in

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physics and used it probably for the first maybe 10, 15 years of my career.

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But then after that, probably never touched it other than some of the basic principles

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that come along with a good science background.

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So nobody can take any of that away from you.

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So it all kind of builds who you are.

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And so even though you might pivot to something different, you might say, well, look, I wasted

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all of that time.

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Absolutely not.

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You did not waste a moment.

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It all is who you are.

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It's built you.

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And you're going to be tapping that over and over again, whether you know it or not.

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And so it's the pivot points, the kind of the things that you might want to consider

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as potential changes are all going to add to you, not take anything away.

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So I'm not one who tends to regret a lot.

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And so I'm a no regrets type of a person.

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I've done things.

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I've done them.

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I've done the best I can.

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I've learned.

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I've accumulated more knowledge and experience.

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That's all great.

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That's a great way to reframe decisions we might think of as not ideal in the moment,

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but then further on down the line can see the value they had.

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So you mentioned physics and your background in science.

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So I was wondering if you could talk a little bit about how that background in science has

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translated into skills that in general contribute to your development as a general problem solver.

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Yeah, that is a great question because I actually have reflected on that a number of times.

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And I'm so, so grateful that I actually made the choice to go into physics at the beginning

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because when and pretty much any of the hard sciences in math.

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OK, so if in fact I consider myself a STEM guy.

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So you know, science, technology, engineering and math.

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And so I've been a STEM guy my entire my entire life.

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But you know, so why does physics actually contribute?

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Because I think that that, you know, physics and science, the hard sciences in general

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are fact and data driven.

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OK, you're always always skeptical.

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OK, you're always kind of challenging.

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Well, does that even make any sense?

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OK, and why not?

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And let me look for the facts, not speculation.

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I want to look for facts.

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I want to look at data.

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Data is everything.

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If you have data driving any business decision, any even life decision that you can tap to

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actually help you with that, that's a big plus up.

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That's all physics.

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It has to be logical and rational.

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OK, yeah, emotions might come in, but emotions don't tend to come in very often in physics.

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And so I tend to be generally one who relies on on logic and rational thinking.

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And then finally, I think in the sciences, I think there's a very, very high level of

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integrity.

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You know, integrity is something that that I don't think in general is ever compromised

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by a real scientist.

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You know, and so when you when you're thinking about being a scientist, working in a scientific

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field, integrity is everything.

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And engineering, I mean, you don't build a bridge and think you're going to compromise

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your integrity and kind of, I will just cut a corner over here.

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No, no, no, you're not going to you're not going to do that.

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And so so again, science, engineering all drives to an incredible focus on integrity

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and not ever compromising integrity.

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When you think of all of those things and then how do I take that into consulting?

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How do I take that into business leadership?

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Yeah, if I can actually take all of that stuff into any of those other areas, management

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consulting, I'm going to be successful because that is the underpinning of a great consultant,

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an engineering consultant or great management consultant or a great leader.

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OK, because if you if in fact you take all of those things into those other other areas,

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you'll you'll you'll be recognized as a as a as a fabulous consultant or leader or the

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like.

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When you look back over your career and are implementing these logical rational kind of

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scientific background approaches.

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And then we talked earlier about open mindedness and curiosity, is there any tension between

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those two ideas in your head of being logical and rational and skeptical while also being

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open minded and curious?

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How do those manifest as any sort of tension?

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That's a great question.

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I'm not sure there's there there is that much tension between those two.

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I think they're really complementary.

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I think if in fact, you know, you are curious, but you know, the quote, you know, curiosity

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killed the cat.

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You know, but OK, you know, you may or may not know the next part of that, you know,

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but satisfaction brought him back or brought it back.

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00:16:09,640 --> 00:16:17,560
So it's curiosity drives you to gain more knowledge.

234
00:16:17,560 --> 00:16:22,720
And now with that greater knowledge, you have greater satisfaction.

235
00:16:22,720 --> 00:16:29,420
OK, and that drives you continuing on with your life.

236
00:16:29,420 --> 00:16:35,160
And so take a look at the whole quote, because the whole quote is really not what most people

237
00:16:35,160 --> 00:16:36,160
think.

238
00:16:36,160 --> 00:16:37,760
OK, it's like, well, curiosity killed the cat.

239
00:16:37,760 --> 00:16:38,760
So I really shouldn't be curious.

240
00:16:38,760 --> 00:16:40,160
Well, no, just the opposite.

241
00:16:40,160 --> 00:16:45,480
OK, you need to be curious because curiosity is going to drive that additional accumulation

242
00:16:45,480 --> 00:16:48,040
of knowledge and give you that bigger base.

243
00:16:48,040 --> 00:16:54,920
OK, for you now to be, you know, again, more logical and more skeptical, because now you're

244
00:16:54,920 --> 00:16:58,480
now not relying on just some some vapor.

245
00:16:58,480 --> 00:17:04,240
OK, you're actually relying on something that has substantial basis in fact.

246
00:17:04,240 --> 00:17:06,200
OK, and data, et cetera.

247
00:17:06,200 --> 00:17:12,400
So all of it is linked together really in terms of the way that I think of it.

248
00:17:12,400 --> 00:17:17,400
And I think most people who spend some time thinking about this whole kind of linkage

249
00:17:17,400 --> 00:17:23,600
between curiosity and all of the other elements are is truly complementary.

250
00:17:23,600 --> 00:17:24,600
I totally agree.

251
00:17:24,600 --> 00:17:26,200
I just want to play Dylan's advocate for a little bit.

252
00:17:26,200 --> 00:17:28,240
Yeah, the quote of the devil away.

253
00:17:28,240 --> 00:17:29,240
Devil away.

254
00:17:29,240 --> 00:17:30,240
I love it.

255
00:17:30,240 --> 00:17:31,240
That's a great question.

256
00:17:31,240 --> 00:17:35,120
Yeah, that's the first time I've heard the rest of that quote.

257
00:17:35,120 --> 00:17:38,160
The curiosity killed the satisfaction bottom back.

258
00:17:38,160 --> 00:17:39,520
That was the last part of that.

259
00:17:39,520 --> 00:17:40,520
Yeah, OK.

260
00:17:40,520 --> 00:17:44,720
That also reminds me of the other one of Jack of all trades, master of none.

261
00:17:44,720 --> 00:17:46,160
That's the one that people sort of hear.

262
00:17:46,160 --> 00:17:50,240
But the rest of that one is but oftentimes better than a master of one.

263
00:17:50,240 --> 00:17:51,240
I like that one a lot.

264
00:17:51,240 --> 00:17:54,240
That one kind of reminds me of the.

265
00:17:54,240 --> 00:17:56,240
I could quote that one too.

266
00:17:56,240 --> 00:17:57,240
Absolutely.

267
00:17:57,240 --> 00:18:03,840
Because most people just look at the very first part and they go, I know, yeah, I'm

268
00:18:03,840 --> 00:18:04,840
not going to do anything.

269
00:18:04,840 --> 00:18:07,760
It's a it's a it's a reason for you doing nothing.

270
00:18:07,760 --> 00:18:14,640
And it's just just the opposite in terms of what those quotes actually are trying to drive.

271
00:18:14,640 --> 00:18:16,440
Yeah, perfect.

272
00:18:16,440 --> 00:18:17,440
Yes.

273
00:18:17,440 --> 00:18:22,640
So getting into the consulting bit a little bit and we think about personality types,

274
00:18:22,640 --> 00:18:26,640
when you think about what kind of personalities thrive in sort of the high level consulting

275
00:18:26,640 --> 00:18:30,880
that you are engaged with versus what kind of personality struggle a little bit more,

276
00:18:30,880 --> 00:18:33,600
what stands out for you?

277
00:18:33,600 --> 00:18:35,480
Yeah, that's that's an interesting thing.

278
00:18:35,480 --> 00:18:37,600
Well, I'm going to say one thing first.

279
00:18:37,600 --> 00:18:38,600
OK.

280
00:18:38,600 --> 00:18:44,320
And that is all personality types in consulting can thrive.

281
00:18:44,320 --> 00:18:48,200
Yeah, they are all it's nuanced.

282
00:18:48,200 --> 00:18:49,200
Right.

283
00:18:49,200 --> 00:18:50,440
Because we always have teams.

284
00:18:50,440 --> 00:18:56,760
So really, you know, people kind of look at individual strengths and weaknesses on a team.

285
00:18:56,760 --> 00:18:59,160
You know, what are you bringing to the team?

286
00:18:59,160 --> 00:19:01,400
How do you actually take advantage of all of that?

287
00:19:01,400 --> 00:19:05,480
Well, all of that does drive to different personalities.

288
00:19:05,480 --> 00:19:10,480
I am you know what Myers Briggs is.

289
00:19:10,480 --> 00:19:19,160
You know, I am an ENTJ, which is, you know, extrovert, intuitive, the thinking and then

290
00:19:19,160 --> 00:19:23,560
judgmental, but not in a judgmental way that most people think about judgmental.

291
00:19:23,560 --> 00:19:31,720
But I am ENTJ, which is is is, you know, probably it's only like two percent of us out there.

292
00:19:31,720 --> 00:19:38,880
But it's it's you know, dealing with me is not always not always pleasant.

293
00:19:38,880 --> 00:19:49,200
And I know my life partner and partner in brain and in body is Lacey Lowe.

294
00:19:49,200 --> 00:19:55,920
And funny that she is an ENTJ, too.

295
00:19:55,920 --> 00:20:01,720
And so we did we do a lot of stuff together and have been been both working together and

296
00:20:01,720 --> 00:20:05,520
then being together for quite a while.

297
00:20:05,520 --> 00:20:12,240
And so our our interactions tend to be fiery in general because we're both both very, very

298
00:20:12,240 --> 00:20:16,400
strong and like I said, a two percenter.

299
00:20:16,400 --> 00:20:19,960
But you look at all of the others that that are, you know, introverted.

300
00:20:19,960 --> 00:20:25,360
OK, well, you know, introverts and extroverts, you know, can interact very well and work

301
00:20:25,360 --> 00:20:26,360
very well.

302
00:20:26,360 --> 00:20:27,880
But you have to actually understand that.

303
00:20:27,880 --> 00:20:34,280
So one of the big things that I've done for literally my entire career is, number one,

304
00:20:34,280 --> 00:20:38,680
really rely on knowing everybody's personality.

305
00:20:38,680 --> 00:20:40,720
So what is everybody's personality?

306
00:20:40,720 --> 00:20:45,080
And then look at look at how they interact with one another.

307
00:20:45,080 --> 00:20:48,760
Because, you know, a lot of times if you have very different personalities, you're going

308
00:20:48,760 --> 00:20:51,400
to speak across one another.

309
00:20:51,400 --> 00:20:56,720
You're not going to be able to actually understand what you're and then one dominates, one doesn't

310
00:20:56,720 --> 00:20:59,400
have a million things that go on.

311
00:20:59,400 --> 00:21:06,120
And so being able to just say, well, all of these personalities can in fact thrive.

312
00:21:06,120 --> 00:21:07,960
They might have different roles.

313
00:21:07,960 --> 00:21:12,440
They might have different expectations of success.

314
00:21:12,440 --> 00:21:17,960
They might have different ways that they get satisfaction out of the job.

315
00:21:17,960 --> 00:21:21,280
It's really, really, really important to understand that.

316
00:21:21,280 --> 00:21:25,240
And so as you're putting the teams together, you're looking at the different personalities,

317
00:21:25,240 --> 00:21:29,200
you're looking for what what's going to give satisfaction to all of the individuals.

318
00:21:29,200 --> 00:21:32,720
What are the expectations of success for these different individuals?

319
00:21:32,720 --> 00:21:33,720
It all works.

320
00:21:33,720 --> 00:21:35,600
I'll give you one additional example.

321
00:21:35,600 --> 00:21:39,880
And that is, and you probably don't don't have this because it's kind of internal to

322
00:21:39,880 --> 00:21:44,440
Deloitte, but Deloitte Consulting does what they call business chemistry.

323
00:21:44,440 --> 00:21:50,720
Again, it's a personality and then they chart everyone in terms of all of these different

324
00:21:50,720 --> 00:21:55,440
personality traits against everybody else's and then understand how they communicate and

325
00:21:55,440 --> 00:22:01,520
actually produce a card, do workshops, get everybody working together.

326
00:22:01,520 --> 00:22:04,140
And it's an outstanding, outstanding effort.

327
00:22:04,140 --> 00:22:08,800
But to say, well, ENTJs are going to be the ones that are going to be successful in leaders.

328
00:22:08,800 --> 00:22:13,000
Well, you can go on and Google who is an ENTJ.

329
00:22:13,000 --> 00:22:16,320
And there's some obvious leaders.

330
00:22:16,320 --> 00:22:21,920
But if you look at some of the other leadership traits in terms of personalities, you'll find

331
00:22:21,920 --> 00:22:22,920
them too.

332
00:22:22,920 --> 00:22:30,380
So anyway, it's a long answer to a short question, but hopefully that kind of gives you the way

333
00:22:30,380 --> 00:22:31,380
I feel at least.

334
00:22:31,380 --> 00:22:32,380
Yeah.

335
00:22:32,380 --> 00:22:33,380
Thank you for expanding on that.

336
00:22:33,380 --> 00:22:37,240
So the thing that popped in my head is the everybody being a puzzle piece for a part

337
00:22:37,240 --> 00:22:41,280
of the team and you described yourself as kind of fiery to an extent.

338
00:22:41,280 --> 00:22:46,960
What were areas where you were working with a team where there were some maybe not necessarily

339
00:22:46,960 --> 00:22:51,040
weaknesses in yourself, but something that somebody else in the team had more strength

340
00:22:51,040 --> 00:22:58,080
in and could help supplement whatever part of your personality was not needing whatever

341
00:22:58,080 --> 00:22:59,080
was needed?

342
00:22:59,080 --> 00:23:00,080
Perfect, perfect question.

343
00:23:00,080 --> 00:23:01,080
OK.

344
00:23:01,080 --> 00:23:04,320
Number one is I'll give you two different elements.

345
00:23:04,320 --> 00:23:11,240
So one, ENTJs can, I mean, they're very strong in terms of their opinions.

346
00:23:11,240 --> 00:23:18,620
They think that they actually have the answer and they will tend in many cases to dominate

347
00:23:18,620 --> 00:23:19,620
a group.

348
00:23:19,620 --> 00:23:24,360
So I figured that out in myself probably 30 years ago.

349
00:23:24,360 --> 00:23:30,000
And a lot of what I've had to do is because it's always a balancing act between personality

350
00:23:30,000 --> 00:23:31,840
and attitude.

351
00:23:31,840 --> 00:23:38,000
And so I've had to adjust my attitude to make sure that when I'm thinking my personality

352
00:23:38,000 --> 00:23:48,400
is becoming Dr. Hyde, I mean, no, Hyde, Mr. Hyde, OK, Vice Dr. Jekyll, I've got to have

353
00:23:48,400 --> 00:23:53,040
my attitude start to adjust for that.

354
00:23:53,040 --> 00:24:00,960
So I'd say the one thing that absolutely positively I've had to rely on other individuals on the

355
00:24:00,960 --> 00:24:08,160
team to do is I'm not a, even though I'm a physicist, a data driven guy, I'm not a detail

356
00:24:08,160 --> 00:24:09,160
guy.

357
00:24:09,160 --> 00:24:10,160
I hate detail.

358
00:24:10,160 --> 00:24:11,160
OK.

359
00:24:11,160 --> 00:24:15,920
If you give me, oh, the next three days you're going to be working on this spreadsheet, I

360
00:24:15,920 --> 00:24:21,760
will just run out screaming like my hair was on fire.

361
00:24:21,760 --> 00:24:28,800
I cannot sit and do high levels of detail.

362
00:24:28,800 --> 00:24:34,240
Now that could be editing something or going through detail spreadsheets or doing whatever

363
00:24:34,240 --> 00:24:37,160
I need to say, OK, let's cut to the bottom line.

364
00:24:37,160 --> 00:24:38,680
So let's understand what that is.

365
00:24:38,680 --> 00:24:41,200
And then I'll ask questions if I need more information.

366
00:24:41,200 --> 00:24:45,760
Well, somebody's got to do all that I need more information stuff.

367
00:24:45,760 --> 00:24:46,760
OK.

368
00:24:46,760 --> 00:24:51,040
So that's a different personality that loves to do the detailed work.

369
00:24:51,040 --> 00:24:55,680
And so as you're putting a team together, if you only had me's on the team, we probably

370
00:24:55,680 --> 00:24:59,040
would fail.

371
00:24:59,040 --> 00:25:04,080
So you need to put on the team those that are much more detail oriented, have personalities

372
00:25:04,080 --> 00:25:08,960
that love doing that kind of stuff along with the kind of me's stuff.

373
00:25:08,960 --> 00:25:15,280
And I think those two things are elements that pop out of this whole discussion of personality.

374
00:25:15,280 --> 00:25:16,280
Great.

375
00:25:16,280 --> 00:25:20,840
So when you encounter those kind of, I guess you may say a personality obstacle, something

376
00:25:20,840 --> 00:25:25,480
that you are not really drawn to necessarily, what goes on in your head when you decide

377
00:25:25,480 --> 00:25:31,120
if that's an opportunity for you to grow and get more in on that detail oriented thing

378
00:25:31,120 --> 00:25:36,120
or it's a signal to say, you know what, this is where the balance of my personality is.

379
00:25:36,120 --> 00:25:38,800
This is something that somebody else could go do better.

380
00:25:38,800 --> 00:25:41,920
How do you reconcile that?

381
00:25:41,920 --> 00:25:49,120
I think after the probably I'm trying to think when I really kind of started to understand

382
00:25:49,120 --> 00:25:53,180
that myself, probably when I was 35, 40 years old.

383
00:25:53,180 --> 00:25:56,640
So probably what is that 30, 35 years ago?

384
00:25:56,640 --> 00:25:59,680
I probably figured that out.

385
00:25:59,680 --> 00:26:04,200
At which point it was like, well, every time I'm faced with that type of situation, I'm

386
00:26:04,200 --> 00:26:08,840
going to look for a team, put a team together that actually has individuals who are going

387
00:26:08,840 --> 00:26:15,480
to actually complement each other in driving that forward.

388
00:26:15,480 --> 00:26:21,080
So I think it takes a little time for you to number one, do enough in terms of reflecting

389
00:26:21,080 --> 00:26:26,480
on your own personality up to and including taking some of these personality tests and

390
00:26:26,480 --> 00:26:31,600
then really understand what you love to do and what you hate to do.

391
00:26:31,600 --> 00:26:39,680
And then once you start to zero in on that, then I think it becomes more of your nature

392
00:26:39,680 --> 00:26:45,680
in terms of how you're going to approach a given problem, a given situation and really

393
00:26:45,680 --> 00:26:48,760
kind of put that team together that makes sense.

394
00:26:48,760 --> 00:26:54,880
So I think after you come to that realization, which like I said, for me was probably 35

395
00:26:54,880 --> 00:27:01,200
years ago, maybe more, but probably around that, I've always kind of reflected on it

396
00:27:01,200 --> 00:27:08,320
and made sure that when I was given a situation that I had to address, I did not just rely

397
00:27:08,320 --> 00:27:09,320
on myself.

398
00:27:09,320 --> 00:27:16,600
I made sure that I surrounded myself with folks as part of a team or I became part of

399
00:27:16,600 --> 00:27:23,320
a team that could actually get this done because of the need of all of these different aspects

400
00:27:23,320 --> 00:27:25,640
in the team to be successful.

401
00:27:25,640 --> 00:27:30,340
Yeah, I asked that because I've been having a little bit of internal conflict slightly

402
00:27:30,340 --> 00:27:34,040
about how to accept those limitations.

403
00:27:34,040 --> 00:27:37,360
For your example of the spreadsheets and detail oriented, I'm realizing there are some things

404
00:27:37,360 --> 00:27:39,800
I just really don't like doing.

405
00:27:39,800 --> 00:27:45,000
And then the kind of internal model I can sometimes be, well, you should do it because

406
00:27:45,000 --> 00:27:49,800
it's your job and then that plays into the self criticism and then that starts to impact

407
00:27:49,800 --> 00:27:50,800
the confidence.

408
00:27:50,800 --> 00:27:58,480
And so being able to authentically accept that something is not your strength while

409
00:27:58,480 --> 00:28:04,120
also recognizing that you have things to add in other areas is something I'm on the pathway

410
00:28:04,120 --> 00:28:05,120
of right now.

411
00:28:05,120 --> 00:28:06,600
And so it's great to get insights on that.

412
00:28:06,600 --> 00:28:08,120
And again, you're a young guy.

413
00:28:08,120 --> 00:28:11,320
So what are you probably 26, 27, 28?

414
00:28:11,320 --> 00:28:12,320
26.

415
00:28:12,320 --> 00:28:13,320
There you go.

416
00:28:13,320 --> 00:28:15,080
You're a young guy.

417
00:28:15,080 --> 00:28:21,360
Another five or six or seven years, I think you'll have zeroed in on that.

418
00:28:21,360 --> 00:28:25,080
And don't think you need to be everything.

419
00:28:25,080 --> 00:28:32,440
That is probably the biggest false conception that people have.

420
00:28:32,440 --> 00:28:35,440
Did you ever feel like you had to be everything at any point?

421
00:28:35,440 --> 00:28:36,440
Did I?

422
00:28:36,440 --> 00:28:37,440
No.

423
00:28:37,440 --> 00:28:38,440
Okay.

424
00:28:38,440 --> 00:28:44,880
I mean, my strengths were kind of early on and I was able to really hone in on those

425
00:28:44,880 --> 00:28:52,000
strengths and where I knew, I knew, knew, knew that I had specific weaknesses, I made

426
00:28:52,000 --> 00:28:56,880
sure that I had partners, team members.

427
00:28:56,880 --> 00:29:03,320
I was part of a team that actually had those capabilities in other individuals to get that

428
00:29:03,320 --> 00:29:04,680
done.

429
00:29:04,680 --> 00:29:11,480
And so you don't get extra credit for trying to do it all, especially when you hate to

430
00:29:11,480 --> 00:29:12,480
do something.

431
00:29:12,480 --> 00:29:15,600
Because I'll tell you, if you really hate to do something, where does it fall on your

432
00:29:15,600 --> 00:29:16,600
to-do list?

433
00:29:16,600 --> 00:29:17,600
Last, exactly.

434
00:29:17,600 --> 00:29:18,600
Way down there.

435
00:29:18,600 --> 00:29:25,160
And that might be the most important thing that has to get done on that project.

436
00:29:25,160 --> 00:29:34,600
And so one of the key things is, if in fact you do try to do that, you're going to fail.

437
00:29:34,600 --> 00:29:36,720
And I don't like failure.

438
00:29:36,720 --> 00:29:41,880
So I will make sure that I've got everything covered in terms of this.

439
00:29:41,880 --> 00:29:45,080
And if I hate to do something, I'm getting somebody to make sure that they're part of

440
00:29:45,080 --> 00:29:47,660
the team, that they love to do it.

441
00:29:47,660 --> 00:29:50,160
Because then it's going to be at the top of their list.

442
00:29:50,160 --> 00:29:53,520
And then what's on the top of my list and what's on the top of their list and other

443
00:29:53,520 --> 00:30:01,040
lists, if you look at that all up on the team, yeah, exactly.

444
00:30:01,040 --> 00:30:03,920
You can't help but be successful.

445
00:30:03,920 --> 00:30:04,920
That's a great way to reframe that.

446
00:30:04,920 --> 00:30:07,480
I'm going to be reflecting on that one after this conversation.

447
00:30:07,480 --> 00:30:08,480
Okay.

448
00:30:08,480 --> 00:30:13,200
So to shift gears a little bit, but still in the same similar vein of curiosity and

449
00:30:13,200 --> 00:30:19,280
open-mindedness, to what extent did your willingness to embrace new tools shape your success throughout

450
00:30:19,280 --> 00:30:20,960
your career?

451
00:30:20,960 --> 00:30:22,320
Everything.

452
00:30:22,320 --> 00:30:29,000
If I did not, I could have never, never, ever succeeded.

453
00:30:29,000 --> 00:30:32,400
So let me just tell you where I started.

454
00:30:32,400 --> 00:30:33,400
Okay.

455
00:30:33,400 --> 00:30:42,120
I've never seen one of these things, but in the 1960s in high school and then first couple

456
00:30:42,120 --> 00:30:45,560
years in college, I started on a slide rule.

457
00:30:45,560 --> 00:30:50,320
So yeah, and you probably have seen it if you've gone to the Smithsonian and Washington

458
00:30:50,320 --> 00:30:51,320
or other museums.

459
00:30:51,320 --> 00:30:52,320
My dad has one.

460
00:30:52,320 --> 00:30:53,320
Yeah.

461
00:30:53,320 --> 00:30:54,320
Okay.

462
00:30:54,320 --> 00:30:55,320
There you go.

463
00:30:55,320 --> 00:30:56,320
Yeah.

464
00:30:56,320 --> 00:30:57,320
And proud of it, I'm sure.

465
00:30:57,320 --> 00:30:58,320
Oh, yeah.

466
00:30:58,320 --> 00:30:59,320
He loves it.

467
00:30:59,320 --> 00:31:02,880
So yeah, you're doing calculations that are incredibly sophisticated on a piece of bamboo.

468
00:31:02,880 --> 00:31:05,200
And so that's where I started.

469
00:31:05,200 --> 00:31:13,240
I actually had the first scientific calculator, the Hewlett Packard 35 back, which would have

470
00:31:13,240 --> 00:31:17,280
been like 1971 maybe.

471
00:31:17,280 --> 00:31:24,480
Before that, everything's kind of hand calculated on a slide rule and or with kind of your pencil

472
00:31:24,480 --> 00:31:26,440
and paper.

473
00:31:26,440 --> 00:31:34,040
And so it was really, really good because I have a gut feel for mathematics that today,

474
00:31:34,040 --> 00:31:40,840
I think most individuals probably like yourself or younger have no real gut feel for, you

475
00:31:40,840 --> 00:31:46,840
know, I can look at something and say, but that doesn't make any sense.

476
00:31:46,840 --> 00:31:52,200
Because gut feel, the mathematics is kind of in my head and I'm not just accepting what's

477
00:31:52,200 --> 00:31:55,720
on a calculator or a computer output.

478
00:31:55,720 --> 00:32:03,360
But I also then started programming using FORTRAN, which is formula translation back

479
00:32:03,360 --> 00:32:04,360
in the day.

480
00:32:04,360 --> 00:32:06,920
That was the language of science.

481
00:32:06,920 --> 00:32:14,880
And then, you know, like I said, I was carrying the first scientific calculator.

482
00:32:14,880 --> 00:32:23,320
I actually carried the first portable computer, the compact computer back in the, that would

483
00:32:23,320 --> 00:32:31,440
have been the 80s, early 80s, evolved time and time again, you know, every single revolution.

484
00:32:31,440 --> 00:32:37,320
So whether it was for business, so pagers and smartphones, not smartphones, you know,

485
00:32:37,320 --> 00:32:43,680
bag phones, you know, just normal phones or the like, every evolution of technology I've

486
00:32:43,680 --> 00:32:45,040
embraced.

487
00:32:45,040 --> 00:32:55,760
So I'm carrying now an iPhone, you know, I've got the 15 Pro Max, you know, I can literally

488
00:32:55,760 --> 00:33:05,760
do everything that I would ever want to do on a computer or whatever, right in my pocket.

489
00:33:05,760 --> 00:33:13,360
And so if I didn't, I could not have been the engineering consultant I was in the 80s

490
00:33:13,360 --> 00:33:14,920
and 90s and 2000s.

491
00:33:14,920 --> 00:33:18,640
I couldn't have been the management consultant or the IT consultant because in between I

492
00:33:18,640 --> 00:33:25,840
actually was focused on IT with all of the enterprise resource planning software that

493
00:33:25,840 --> 00:33:29,440
went in place and the Y2K crisis and all of that kind of stuff.

494
00:33:29,440 --> 00:33:31,160
I was right in the middle of all of that.

495
00:33:31,160 --> 00:33:33,720
I couldn't have done any of that without embracing technology.

496
00:33:33,720 --> 00:33:40,560
So I would say, you know, anyone who does not want to embrace technology, especially

497
00:33:40,560 --> 00:33:43,520
today, probably going to get left behind.

498
00:33:43,520 --> 00:33:50,760
Especially with AI showing up and everything else that's going on, unless you want to play,

499
00:33:50,760 --> 00:33:51,760
you're going to be left behind.

500
00:33:51,760 --> 00:33:54,880
Yeah, that was going to be my next question about AI.

501
00:33:54,880 --> 00:34:00,360
Yeah, I'm preparing a presentation now about when we can ethically decide to use AI as

502
00:34:00,360 --> 00:34:02,520
scientists and if there is a boundary for that.

503
00:34:02,520 --> 00:34:07,000
So first with your, you mentioned that you have an intuition for some of the mathematical

504
00:34:07,000 --> 00:34:10,720
aspects that some of my age might not have anymore.

505
00:34:10,720 --> 00:34:14,040
How do we embrace the new technology?

506
00:34:14,040 --> 00:34:21,880
Let's use AI in this case while also keeping guardrails for not losing all intuition on

507
00:34:21,880 --> 00:34:24,960
whatever task they're performing for us.

508
00:34:24,960 --> 00:34:25,960
Okay.

509
00:34:25,960 --> 00:34:33,720
Well, I tell you the one thing that I would recommend, especially honing your skills is

510
00:34:33,720 --> 00:34:36,960
in being a skeptic.

511
00:34:36,960 --> 00:34:44,920
I think that's going to be the major thing that's going to be an important trait of individuals

512
00:34:44,920 --> 00:34:52,320
if they are skeptical, if they question, okay, if they don't accept just what they're seeing,

513
00:34:52,320 --> 00:34:58,780
okay, I think you will be stronger in every aspect of your personal, professional and

514
00:34:58,780 --> 00:35:00,880
business life.

515
00:35:00,880 --> 00:35:09,520
I think that is the key because especially with AI, it's going to take over, you're

516
00:35:09,520 --> 00:35:14,560
going to ask a question, it's going to give you an answer and I'd say 90% of the population

517
00:35:14,560 --> 00:35:17,560
will go, thank you.

518
00:35:17,560 --> 00:35:23,680
I think the ones that actually will succeed long-term will go, does that actually make

519
00:35:23,680 --> 00:35:33,040
sense, okay, and sit for a moment, maybe more and actually contemplate whether or not what

520
00:35:33,040 --> 00:35:39,400
you just got from AI actually makes intuitive sense.

521
00:35:39,400 --> 00:35:44,760
If it does, okay, I'd still be skeptical but maybe kind of move to the next level.

522
00:35:44,760 --> 00:35:50,920
If it doesn't make sense, keep asking questions and get more data and really kind of delve

523
00:35:50,920 --> 00:35:58,600
into it so that you can assure yourself that what you're getting out of the technology

524
00:35:58,600 --> 00:36:05,400
actually is something that you're going to kind of like bet your life, bet your business,

525
00:36:05,400 --> 00:36:09,480
bet your career on, do you want to really do that without questioning?

526
00:36:09,480 --> 00:36:10,480
Probably not.

527
00:36:10,480 --> 00:36:14,880
So I think being skeptical is going to be something that's going to be curiosity is

528
00:36:14,880 --> 00:36:21,360
one side, okay, that kind of drives you to be open-minded, etc. AI is kind of in the

529
00:36:21,360 --> 00:36:26,200
middle, okay, these days, okay, it's going to give you a lot of information, a lot of

530
00:36:26,200 --> 00:36:31,880
stuff, okay, and then I think on the back end, if you're skeptical and say, whoa, just

531
00:36:31,880 --> 00:36:39,960
wait one moment there, let me ask a couple more questions and I think that's going to

532
00:36:39,960 --> 00:36:43,000
be the thing that's going to really make a difference.

533
00:36:43,000 --> 00:36:46,320
Yeah, definitely.

534
00:36:46,320 --> 00:36:50,960
What do you think are the most important ways that AI will impact society in the coming

535
00:36:50,960 --> 00:36:53,880
years?

536
00:36:53,880 --> 00:37:01,680
I think actually the most significant thing that's going to go on is going to be, most

537
00:37:01,680 --> 00:37:09,800
people don't realize this yet, but they will very shortly, is not the benefit of AI and

538
00:37:09,800 --> 00:37:14,080
what AI is going to do for us or, oh, the singularity is coming and they're going to

539
00:37:14,080 --> 00:37:15,960
be smarter than us and whatever.

540
00:37:15,960 --> 00:37:21,240
Actually all of that stuff is, yeah, it's interesting, but it's not really the thing

541
00:37:21,240 --> 00:37:27,240
that's going to be dislocating for the majority of the population.

542
00:37:27,240 --> 00:37:34,400
What I think is going to be dislocating is the fact that AI is going to take away, okay,

543
00:37:34,400 --> 00:37:47,040
going to take over all of the entry-level journeyman type of jobs, especially the knowledge

544
00:37:47,040 --> 00:37:50,600
working worker jobs, which is the biggest part, right?

545
00:37:50,600 --> 00:37:56,160
Service industry, knowledge workers, scientists, engineers, accountants, fill in the blank,

546
00:37:56,160 --> 00:37:58,440
doctors, nurses, lawyers.

547
00:37:58,440 --> 00:38:07,480
AI is going to take over all of the jobs that were really available for the first five,

548
00:38:07,480 --> 00:38:12,160
seven, 10 years of an individual's career.

549
00:38:12,160 --> 00:38:15,840
All of those are going to be gone as jobs.

550
00:38:15,840 --> 00:38:20,360
AI is going to be doing all of those.

551
00:38:20,360 --> 00:38:28,400
Now the question is, how does someone getting a college degree, all of that knowledge, et

552
00:38:28,400 --> 00:38:34,400
cetera, normally they would enter a business and then they kind of learn over the first

553
00:38:34,400 --> 00:38:38,400
three, five, seven years kind of the business, right?

554
00:38:38,400 --> 00:38:42,520
I mean, they'd be doing some of the grunt work, they'd be doing some of the attend

555
00:38:42,520 --> 00:38:44,160
a few meetings through this, through that.

556
00:38:44,160 --> 00:38:46,000
Well, AI is doing all of that now.

557
00:38:46,000 --> 00:38:52,440
So now how do you jump from getting a college degree and maybe everything has to change

558
00:38:52,440 --> 00:38:59,920
about college or education or high school or whatever, and jump to a point where now

559
00:38:59,920 --> 00:39:04,600
you can actually make a contribution in an organization where now you probably need to

560
00:39:04,600 --> 00:39:05,800
be more consultative.

561
00:39:05,800 --> 00:39:07,420
You need to be more knowledgeable.

562
00:39:07,420 --> 00:39:10,560
You need to have wisdom experience and the like.

563
00:39:10,560 --> 00:39:12,720
Well, you couldn't get that, right?

564
00:39:12,720 --> 00:39:16,300
Those first five or seven or eight years is where you got all of that.

565
00:39:16,300 --> 00:39:21,160
But now if the machines are doing it, AI is doing it, what happens?

566
00:39:21,160 --> 00:39:24,480
I'm not sure I'm going to live long enough to see that, but I probably will because I

567
00:39:24,480 --> 00:39:28,400
think it's going to happen in the next five or 10 years.

568
00:39:28,400 --> 00:39:35,800
If that's the case, I think that's going to be the thing that's going to be the real issue

569
00:39:35,800 --> 00:39:45,760
associated with truly AI taking over all of the or getting a complete footprint in our

570
00:39:45,760 --> 00:39:48,720
economy, in our culture and everything.

571
00:39:48,720 --> 00:39:49,720
I'll stop talking.

572
00:39:49,720 --> 00:39:53,400
I guess some questions, but I've been doing a lot of thinking about this.

573
00:39:53,400 --> 00:39:59,160
And actually with my last few years at Deloitte, I was working on this for Deloitte.

574
00:39:59,160 --> 00:40:06,760
And so it really, I think a lot of organizations are struggling with this very fact as to how

575
00:40:06,760 --> 00:40:12,740
I get individuals who are highly educated, but now I'm not going to have an opportunity

576
00:40:12,740 --> 00:40:20,280
to really indoctrinate them into what this is because I don't need them to do that.

577
00:40:20,280 --> 00:40:21,280
I've got a machine doing it.

578
00:40:21,280 --> 00:40:24,440
I would love to unpack this more.

579
00:40:24,440 --> 00:40:27,960
So essentially what I'm hearing you say is that it is going to remove the entry ramp

580
00:40:27,960 --> 00:40:30,840
for whatever that job is.

581
00:40:30,840 --> 00:40:37,800
That also relates to, I think what I was mentioning earlier of when we draw the line for allowing

582
00:40:37,800 --> 00:40:42,480
AI to do scientific research either with or for us.

583
00:40:42,480 --> 00:40:46,360
And you said that, well, we can combat that by having proper skepticism.

584
00:40:46,360 --> 00:40:53,360
And in an expert field, that skepticism is kind of informed by an intuition of the field

585
00:40:53,360 --> 00:40:58,880
that you can't really gain without going on that entry ramp that you're mentioning there.

586
00:40:58,880 --> 00:41:01,120
And so I agree.

587
00:41:01,120 --> 00:41:05,960
It sounds like such a potential problem where if that five to seven years or whatever time

588
00:41:05,960 --> 00:41:09,920
period that is where we're building an intuition and understanding of the things that maybe

589
00:41:09,920 --> 00:41:16,720
aren't going to make huge impacts in the field, but let you speak on it knowledgeably, we

590
00:41:16,720 --> 00:41:23,240
can't have proper skepticism for what the AI is doing if we don't have that experience.

591
00:41:23,240 --> 00:41:25,800
It's scary, isn't it, Don?

592
00:41:25,800 --> 00:41:26,800
Yeah.

593
00:41:26,800 --> 00:41:34,400
So that, I think, is the scary part, not the singularity, not all of the other stuff that

594
00:41:34,400 --> 00:41:35,400
they talk about.

595
00:41:35,400 --> 00:41:42,680
I think that's really the scary part that I think most people don't realize or are not

596
00:41:42,680 --> 00:41:46,520
talking about or even worse, not planning for.

597
00:41:46,520 --> 00:41:47,520
Wow.

598
00:41:47,520 --> 00:41:48,520
Great.

599
00:41:48,520 --> 00:41:49,520
Okay.

600
00:41:49,520 --> 00:41:52,160
Shifting direction a little bit.

601
00:41:52,160 --> 00:41:55,560
So moving on to some of relationship type of stuff.

602
00:41:55,560 --> 00:41:59,440
So you went to a lot of companies, had a lot of high level positions.

603
00:41:59,440 --> 00:42:04,360
What impacts did the demands of your career have on your relationships with your family?

604
00:42:04,360 --> 00:42:06,760
Oh, geez.

605
00:42:06,760 --> 00:42:19,600
Well, maybe I am the right person to talk about because I've been divorced twice and

606
00:42:19,600 --> 00:42:24,000
one child, she's almost 40 now, a couple of grandkids.

607
00:42:24,000 --> 00:42:28,120
Obviously, the book, as you mentioned.

608
00:42:28,120 --> 00:42:47,920
But I did dedicate very large portions of my attention to my career and it had certainly

609
00:42:47,920 --> 00:42:50,440
impact on the relationships.

610
00:42:50,440 --> 00:42:54,640
And so everybody kind of talked about work-life balance and blah, blah, blah, all of that kind

611
00:42:54,640 --> 00:42:56,200
of stuff.

612
00:42:56,200 --> 00:43:05,760
It is incredibly, incredibly stressful for somebody who in fact has a job that does require

613
00:43:05,760 --> 00:43:12,520
enormous amounts of your time, energy, focus, et cetera, because the one thing that will

614
00:43:12,520 --> 00:43:17,840
always suffer is your relationships, your family.

615
00:43:17,840 --> 00:43:22,120
And so was I successful at navigating that?

616
00:43:22,120 --> 00:43:24,960
Probably not.

617
00:43:24,960 --> 00:43:35,080
So I'm older now trying to do a better job, but still I look back on my whole life and

618
00:43:35,080 --> 00:43:41,400
career and I probably could have done a better job, but then would I have done a worse job

619
00:43:41,400 --> 00:43:44,080
with my professional career in life?

620
00:43:44,080 --> 00:43:45,080
Yeah.

621
00:43:45,080 --> 00:43:47,720
So I think it's tough.

622
00:43:47,720 --> 00:43:52,200
There's not a secret sauce out there.

623
00:43:52,200 --> 00:43:53,760
They'd say, well, if you did it this way.

624
00:43:53,760 --> 00:43:57,680
I mean, plenty of people want to tell you about that.

625
00:43:57,680 --> 00:44:07,720
But if in fact you do dedicate a lot of time to the work-life balance, personal life, your

626
00:44:07,720 --> 00:44:16,200
family, et cetera, it will in fact impact your professional life.

627
00:44:16,200 --> 00:44:18,400
It does.

628
00:44:18,400 --> 00:44:29,080
I live, Don, my whole life I've lived with trying not to have a zero sum game, that everything

629
00:44:29,080 --> 00:44:30,080
is win-win.

630
00:44:30,080 --> 00:44:37,120
I've lived my life trying to do win-win.

631
00:44:37,120 --> 00:44:40,880
The work-life balance is in fact a zero sum game.

632
00:44:40,880 --> 00:44:52,800
It's really, really, really hard for you to both win at work and win with your life.

633
00:44:52,800 --> 00:44:55,360
But I've done as good as I can.

634
00:44:55,360 --> 00:45:01,680
I haven't rejected one, but it's hard getting that balance right.

635
00:45:01,680 --> 00:45:03,120
I appreciate your honesty there.

636
00:45:03,120 --> 00:45:04,120
Yeah.

637
00:45:04,120 --> 00:45:07,760
Because that's a hard thing to be, to perform at the highest level in any field.

638
00:45:07,760 --> 00:45:14,240
You have to sacrifice other areas and yeah, that's hard.

639
00:45:14,240 --> 00:45:16,800
One last probing question to that, if you're open to it.

640
00:45:16,800 --> 00:45:17,800
I am totally open.

641
00:45:17,800 --> 00:45:20,320
I am totally enjoying this conversation, Don.

642
00:45:20,320 --> 00:45:21,800
I'm totally enjoying it.

643
00:45:21,800 --> 00:45:22,800
You were great.

644
00:45:22,800 --> 00:45:23,800
Thank you.

645
00:45:23,800 --> 00:45:24,800
Great.

646
00:45:24,800 --> 00:45:25,800
I'm loving this too.

647
00:45:25,800 --> 00:45:26,800
Yeah.

648
00:45:26,800 --> 00:45:29,240
So earlier you mentioned that you're a no regrets kind of guy and I wouldn't go as far

649
00:45:29,240 --> 00:45:35,440
as to say that would be like regret, but on a scale of zero to 10, where 10 is the highest

650
00:45:35,440 --> 00:45:38,000
level of regret, zero is no regret at all.

651
00:45:38,000 --> 00:45:44,080
Where would you put how you approach the work life balance aspect of that?

652
00:45:44,080 --> 00:45:45,080
Probably a five.

653
00:45:45,080 --> 00:45:46,080
About a five.

654
00:45:46,080 --> 00:45:47,080
Yeah.

655
00:45:47,080 --> 00:45:48,080
So yeah.

656
00:45:48,080 --> 00:45:54,920
So like I said, I did the best I can with the hand that I was dealt.

657
00:45:54,920 --> 00:46:04,360
And the hand that I was dealt is I was in very, very challenging roles in the Navy and

658
00:46:04,360 --> 00:46:10,880
my straight away when I went into engineering consulting and I mean, I challenging roles

659
00:46:10,880 --> 00:46:15,400
that required an enormous amount of focus and energy.

660
00:46:15,400 --> 00:46:28,040
And so I certainly tried to kind of focus on my relationships with my wife and my kid

661
00:46:28,040 --> 00:46:39,520
and my friends, but I wasn't there for them 24 seven, I can guarantee that.

662
00:46:39,520 --> 00:46:44,320
I don't know if anybody really can be in actuality.

663
00:46:44,320 --> 00:46:45,480
So yeah.

664
00:46:45,480 --> 00:46:50,800
So thinking about those really challenging situations in a work environment, are there

665
00:46:50,800 --> 00:46:56,400
any examples you can think of that have kind of that really visceral stress sort of response

666
00:46:56,400 --> 00:47:00,960
to them that would give somebody who doesn't know a lot about the field of consulting to

667
00:47:00,960 --> 00:47:04,320
kind of give them a sense of what kind of environment you're existing in, in those really

668
00:47:04,320 --> 00:47:05,920
high level situations?

669
00:47:05,920 --> 00:47:06,920
Yeah.

670
00:47:06,920 --> 00:47:13,840
And especially as a young person, I'll go with the young person.

671
00:47:13,840 --> 00:47:24,960
So after active duty in the Navy, I stayed on in the reserves, but I joined a consulting

672
00:47:24,960 --> 00:47:29,720
firm and it was right after the Three Mile Island nuclear accident.

673
00:47:29,720 --> 00:47:31,280
So that happened in 79.

674
00:47:31,280 --> 00:47:36,120
I joined a consulting firm in February of 80 and that consulting firm, most of the work

675
00:47:36,120 --> 00:47:45,900
they were doing was on all of the addressing of the consequences of all of the lessons

676
00:47:45,900 --> 00:47:48,400
learned from the Three Mile Island accident.

677
00:47:48,400 --> 00:47:54,920
So I was using engineering, I was using my physics degrees, I was using everything.

678
00:47:54,920 --> 00:48:08,000
And so now I'm, so 1980, so I'm 28 years old.

679
00:48:08,000 --> 00:48:14,880
And I'm kind of the smartest guy in the room when it comes to addressing a lot of this

680
00:48:14,880 --> 00:48:18,560
because of my degrees, the Navy and what I did there.

681
00:48:18,560 --> 00:48:25,360
And then just actually the thesis that I wrote for my master's degree in engineering was

682
00:48:25,360 --> 00:48:31,760
all about this, that particular aspect of nuclear power accidents.

683
00:48:31,760 --> 00:48:37,440
And then I went into a company that was focused on not only nuclear accidents and mitigation

684
00:48:37,440 --> 00:48:41,760
of it, but also any of the high hazard accidents.

685
00:48:41,760 --> 00:48:52,120
So rocket launches, rocket engine test facilities, wind tunnels, space simulators.

686
00:48:52,120 --> 00:48:54,760
I was working on all of that stuff.

687
00:48:54,760 --> 00:48:58,200
Again, I'm a 28, 29, 30 year old.

688
00:48:58,200 --> 00:49:03,040
I actually knew the stuff better than the folks that are sitting across from me that

689
00:49:03,040 --> 00:49:09,360
are 40s, 50s years old.

690
00:49:09,360 --> 00:49:17,320
They kind of focused on getting whatever they were getting done in nuclear power, in NASA,

691
00:49:17,320 --> 00:49:21,040
the Air Force space program, whatever.

692
00:49:21,040 --> 00:49:27,920
But I know better than anybody the aspects of failure.

693
00:49:27,920 --> 00:49:32,480
What happens when something fails and how do you prevent it from failing?

694
00:49:32,480 --> 00:49:41,760
But now again, I'm a 28, 29, 30, 32 year old, no gray hair.

695
00:49:41,760 --> 00:49:47,880
Now consulting individuals who...

696
00:49:47,880 --> 00:49:54,760
My mama was still wiping my butt when they were building rockets or getting into nuclear

697
00:49:54,760 --> 00:49:56,200
power.

698
00:49:56,200 --> 00:50:01,600
And so that was probably the most stressful.

699
00:50:01,600 --> 00:50:08,440
Once I turned 40 and got a little gray hair and had some additional credentials under

700
00:50:08,440 --> 00:50:11,360
my belt, that was more accepting.

701
00:50:11,360 --> 00:50:17,520
But initially, even though I knew it all, it was a little bit difficult to get accepted

702
00:50:17,520 --> 00:50:26,480
as the consulting engineer and effectively scientist that I was in the field that I was.

703
00:50:26,480 --> 00:50:28,800
But I did it.

704
00:50:28,800 --> 00:50:35,440
That took incredible, incredible amount of energy and focus and study.

705
00:50:35,440 --> 00:50:39,600
And I had to have everything right because the last thing you wanted to do is have any

706
00:50:39,600 --> 00:50:47,360
of them question what you were saying and what you were recommending because we were

707
00:50:47,360 --> 00:50:54,560
recommending things that were going to effectively change the way that folks were building and

708
00:50:54,560 --> 00:51:01,360
operating nuclear reactors, nuclear power plants, building and operating rocket launch

709
00:51:01,360 --> 00:51:08,000
facilities, not the rockets, but everything associated to get that rocket up into the

710
00:51:08,000 --> 00:51:09,600
air.

711
00:51:09,600 --> 00:51:11,600
That's what I focused on.

712
00:51:11,600 --> 00:51:15,720
And so that was not easy.

713
00:51:15,720 --> 00:51:18,840
That is not a low-stake situation at all.

714
00:51:18,840 --> 00:51:19,840
No, no.

715
00:51:19,840 --> 00:51:20,840
Did you ever feel burnt out?

716
00:51:20,840 --> 00:51:27,000
Well, it was not an option, actually getting it right, you needed to get it right 100%

717
00:51:27,000 --> 00:51:29,200
of the time.

718
00:51:29,200 --> 00:51:33,200
Did you ever feel burnt out in your work life when you're doing that?

719
00:51:33,200 --> 00:51:37,280
I don't think I ever felt burnt out.

720
00:51:37,280 --> 00:51:39,320
Sometimes overwhelmed.

721
00:51:39,320 --> 00:51:49,840
So I kind of define burnt out as you're doing something and repetitive and it's maybe kind

722
00:51:49,840 --> 00:51:55,160
of getting bored with it or again, you're doing something and it's no longer really

723
00:51:55,160 --> 00:51:57,360
interesting.

724
00:51:57,360 --> 00:52:03,960
I was probably often overwhelmed because I was kind of pushing myself beyond what would

725
00:52:03,960 --> 00:52:09,840
be probably reasonable, but I never felt burnt out.

726
00:52:09,840 --> 00:52:12,720
I never felt burnt out.

727
00:52:12,720 --> 00:52:17,440
And if you're feeling overwhelmed, that's good because you can step back, kind of regroup

728
00:52:17,440 --> 00:52:21,600
and then again, move forward.

729
00:52:21,600 --> 00:52:27,400
So I think there's a nuance in there, but I think it's an important nuance when you

730
00:52:27,400 --> 00:52:30,000
say, you know, do you feel burnt out?

731
00:52:30,000 --> 00:52:32,240
Have you felt overwhelmed?

732
00:52:32,240 --> 00:52:33,240
Yeah, right.

733
00:52:33,240 --> 00:52:42,120
Well, if it's overwhelmed, then you should be able to address that or have a mentor or

734
00:52:42,120 --> 00:52:46,000
somebody who can coach you through feeling overwhelmed.

735
00:52:46,000 --> 00:52:49,160
If you're burnt out, you probably don't like your job and you probably should do something

736
00:52:49,160 --> 00:52:50,160
different.

737
00:52:50,160 --> 00:52:51,160
Definitely.

738
00:52:51,160 --> 00:52:58,720
When we think about those really challenging moments of overwhelming this or just in general

739
00:52:58,720 --> 00:53:03,720
having done all of that, were there any internal narratives that either helped or hindered

740
00:53:03,720 --> 00:53:08,240
your ability to perform the task or to grow in general?

741
00:53:08,240 --> 00:53:09,240
Yes.

742
00:53:09,240 --> 00:53:16,280
One of the other things that I did early on, and it's actually in the book and it gets

743
00:53:16,280 --> 00:53:22,680
kind of reiterated in the book, is I think it's really, really important for you to get

744
00:53:22,680 --> 00:53:30,000
centered around your own set of values and guiding principles.

745
00:53:30,000 --> 00:53:31,760
I think that's so important.

746
00:53:31,760 --> 00:53:40,160
Everybody wants to impose their values and guiding principles on you.

747
00:53:40,160 --> 00:53:47,160
But ultimately, I rejected that early on, even as a teenager.

748
00:53:47,160 --> 00:53:54,280
And then over my 20s, I think really honed a set of values and guiding principles.

749
00:53:54,280 --> 00:54:00,680
And like I said, it's in the book and I expand on it kind of all through the book.

750
00:54:00,680 --> 00:54:07,520
But I think that's probably the most important thing to do as early as you can, is truly

751
00:54:07,520 --> 00:54:11,440
say, so what are my core values?

752
00:54:11,440 --> 00:54:20,240
And then what principles do I always allow myself to fall back on when I am feeling overwhelmed

753
00:54:20,240 --> 00:54:34,080
or taxed in a way that I need to reflect and determine a direction based on where I'm being

754
00:54:34,080 --> 00:54:35,080
challenged.

755
00:54:35,080 --> 00:54:36,080
Great.

756
00:54:36,080 --> 00:54:37,080
Thank you.

757
00:54:37,080 --> 00:54:40,880
I've got two more questions for you.

758
00:54:40,880 --> 00:54:46,920
How can we integrate playfulness into our routines so that our jobs or our careers don't

759
00:54:46,920 --> 00:54:51,200
become just a purely kind of task oriented thing to do?

760
00:54:51,200 --> 00:54:52,200
Yeah.

761
00:54:52,200 --> 00:54:59,360
Well, and I'll go back to something I said right at the start of our conversation.

762
00:54:59,360 --> 00:55:02,200
And it's going to go right back to curiosity.

763
00:55:02,200 --> 00:55:12,400
Because I think the key is when you're interacting with folks, and this drives me insane, is

764
00:55:12,400 --> 00:55:17,880
I go out to a business dinner or lunch or something like that, and we've been talking

765
00:55:17,880 --> 00:55:20,720
about business all day.

766
00:55:20,720 --> 00:55:30,840
So what is the leader that is there or some of the other members of the team that we're

767
00:55:30,840 --> 00:55:33,760
going to at the lunch or dinner or breakfast with?

768
00:55:33,760 --> 00:55:35,400
What do they want to talk about?

769
00:55:35,400 --> 00:55:36,400
Business.

770
00:55:36,400 --> 00:55:41,600
It's like, oh my, no, no, no.

771
00:55:41,600 --> 00:55:51,400
We are now in a social setting trying to actually enjoy each other as people, as individuals.

772
00:55:51,400 --> 00:55:53,680
So no.

773
00:55:53,680 --> 00:55:59,240
And I usually stop it in terms of, no, we're going to go back and talk more business.

774
00:55:59,240 --> 00:56:02,680
Let's have a conversation.

775
00:56:02,680 --> 00:56:06,520
And I always kind of go back to that whole concept of curiosity.

776
00:56:06,520 --> 00:56:12,000
Hey, where did you travel to on vacation this past year?

777
00:56:12,000 --> 00:56:15,440
Hey, I've been there too.

778
00:56:15,440 --> 00:56:17,080
Did you see blah, blah, blah?

779
00:56:17,080 --> 00:56:22,040
So this whole curiosity about the world and travel and other people.

780
00:56:22,040 --> 00:56:23,360
Oh, you went to Japan?

781
00:56:23,360 --> 00:56:27,000
What did you think about the culture when you went to Japan?

782
00:56:27,000 --> 00:56:28,720
And just open up that conversation.

783
00:56:28,720 --> 00:56:34,640
And then even open up yourself, the being curious about yourself.

784
00:56:34,640 --> 00:56:39,040
Like I said, even sharing some of the kind of craziness about your personality or attitude

785
00:56:39,040 --> 00:56:41,200
or values or whatever.

786
00:56:41,200 --> 00:56:42,880
And then just have a good laugh about it.

787
00:56:42,880 --> 00:56:51,920
I mean, just sit around and enjoy each other as human beings, I think, is the key.

788
00:56:51,920 --> 00:56:58,760
So as much as when you go out with folks, whether it's in a social setting, it's lunch

789
00:56:58,760 --> 00:57:03,840
or dinner or breakfast, you're traveling together or whatever, try to avoid talking

790
00:57:03,840 --> 00:57:12,160
business because if that's the case, then I think you'll be a generally unhappy person

791
00:57:12,160 --> 00:57:17,760
because you'll be so immersed in business, business, business, and you'll never really

792
00:57:17,760 --> 00:57:25,680
feel satisfied that you have any kind of relationship with any of the folks that you spend most

793
00:57:25,680 --> 00:57:31,240
of your life with, those that are working with you.

794
00:57:31,240 --> 00:57:32,440
That's the easy thing you forget sometimes.

795
00:57:32,440 --> 00:57:38,480
Yeah, I'm glad that after all this talk of having really intense careers and leaning

796
00:57:38,480 --> 00:57:44,040
into all of that, that at the end of the day, we're all just people who are trying to make

797
00:57:44,040 --> 00:57:45,200
it to the world best we can.

798
00:57:45,200 --> 00:57:48,040
And yeah, business is only a one dimension of that.

799
00:57:48,040 --> 00:57:49,840
So yeah.

800
00:57:49,840 --> 00:57:50,840
One last question for you.

801
00:57:50,840 --> 00:57:51,840
Thank you.

802
00:57:51,840 --> 00:57:52,840
This has been fantastic.

803
00:57:52,840 --> 00:58:00,600
So if you were to distill all of your experiences and insights down into a set of advice for

804
00:58:00,600 --> 00:58:07,040
how individual people like you and me can, what we can do to bring about the best version

805
00:58:07,040 --> 00:58:14,480
of the future they were capable of living, what would that distilled insight be?

806
00:58:14,480 --> 00:58:16,800
Yeah.

807
00:58:16,800 --> 00:58:20,760
We are challenged these days for sure.

808
00:58:20,760 --> 00:58:36,160
I think number one is don't compromise your values, your principles, or your integrity.

809
00:58:36,160 --> 00:58:44,080
It's really, really easy these days to compromise and say, ah, somebody else's problem.

810
00:58:44,080 --> 00:58:47,480
Ah, you know, hey, I really can't control this.

811
00:58:47,480 --> 00:58:48,640
Ah, you know.

812
00:58:48,640 --> 00:58:55,760
I'm just going to focus on my own little world and let everything else take its own path.

813
00:58:55,760 --> 00:58:58,000
I think that would be a bad thing.

814
00:58:58,000 --> 00:59:07,600
So especially for folks like us with kind of deep scientific and technical backgrounds,

815
00:59:07,600 --> 00:59:16,880
having been trained to think logically based on data, think as a skeptic, ask questions,

816
00:59:16,880 --> 00:59:25,360
use the scientific method, I think we are still the ones that people rely on ultimately

817
00:59:25,360 --> 00:59:31,440
to be kind of the voice of reason.

818
00:59:31,440 --> 00:59:40,440
So I think these days and probably for all the time that you got left, I think this is

819
00:59:40,440 --> 00:59:44,540
going to be the challenge that I'll throw out to you is I think your generation is going

820
00:59:44,540 --> 00:59:51,440
to have to do what I just described, which is not going to be easy.

821
00:59:51,440 --> 00:59:56,960
And especially somebody with, again, a technical background who's been trained, like I said,

822
00:59:56,960 --> 01:00:02,400
in the scientific method to value data, to value logic, to value all of that.

823
01:00:02,400 --> 01:00:11,520
I think it's important to speak up and be part of the group that actually kind of represents

824
01:00:11,520 --> 01:00:13,240
reason.

825
01:00:13,240 --> 01:00:15,640
That's scary, but also sounds like an adventure worth having.

826
01:00:15,640 --> 01:00:16,640
Yeah.

827
01:00:16,640 --> 01:00:20,400
Well, Bob, this has been fantastic.

828
01:00:20,400 --> 01:00:22,620
I've really enjoyed our conversation.

829
01:00:22,620 --> 01:00:27,720
So thank you so much for all of your insights and openness and this has been great.

830
01:00:27,720 --> 01:00:29,980
Don, loved it.

831
01:00:29,980 --> 01:00:41,660
Thank you so much.

