WEBVTT

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You're listening to Health Lifelines, a podcast

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brought to you by the Lifeguard Approach, your

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trusted source for insights, solutions, and training

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that empower you to become a lifeguard for your

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patient's health and well -being. Hello and welcome

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to the Health Lifelines podcast. I am so excited

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about today's guest because he is someone I'm

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deeply honored to introduce, and it's Dr. Kim

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Cutch. And not only am I excited about this because

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of his groundbreaking contributions to dentistry,

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but because he is also a friend, a mentor, and

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a trusted colleague for over two decades. He's

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a lifelong learner and leader, always asking

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better questions, always searching for a better

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way to care for patients. His work has elevated

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not just science and protocols, but our mindset

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as clinicians, reminding us that curiosity and

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compassion must go hand in hand. So I'm thrilled

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to share this conversation with you today because

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I know it will challenge and inspire you just

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as Dr. Kutch has challenged and inspired me over

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the years. So Dr. Kim Kutch, welcome to the conversation.

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Well, thank you, Chris. And thank you for that

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wonderful, warm welcome. I really admire and

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respect you. And we've been friends for over

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20 years. And so it's really a privilege for

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me to be here with you today and with your audience.

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Well, thank you. I've got to dive deep into this.

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I've got a couple of questions that don't require

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a lot, but I would love to have you answer this

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to see. So that the listeners get a little bit

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more insight into who you are Tell me about what

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you consider your superpower My superpower It's

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a blessing and a curse and I Feel like I see

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things that other people don't see I ask questions

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that other people don't ask and I look for answers

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to questions that people haven't asked yet. And

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I I once commented to Rella Christensen that

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I felt like I was always felt like I've been

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like 20 years ahead of my time. Right. Like everything

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that I can kind of came up with in dentistry

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that I asked questions about or wanted to see

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a change in progress. It was like 20 years later

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people got it right and they didn't get it when

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I first you know talked about or introduced it

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and so And she said Rella said to me Kim you've

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always been 20 years ahead and That I think is

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my superpower and I would say Chris It's also

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a frustrating curse, right? Because I would see

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things and go why not? Why does anybody else

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get this right? It's so crystal clear to me And

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I mean, for example, when we started talking

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about the medical management of dental caries

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and looking at risk assessment based care and

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trying to look at the whole person and dental

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caries as a disease rather than a cavity. And

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it became so clear to me. And yet I talked to

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dentists and they looked like I was talking Greek.

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They just have this deer in the headlight looking

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and then they turn, shake their head and turn

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and walk away. And now, of course, it's, you

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know. It's mainstream topic, but you know actually

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25 years ago people thought I was nuts anyway,

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so that's my superpower That's awesome so let's

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talk a little bit about that about carries and

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Whether or not Other people have shifted from

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it just being thinking of it as a cavity caused

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by sugar or more about that it's a biofilm disease.

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Yeah, you know, Chris, that's that's a great

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topic for conversation. And, you know, like when

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I said, when I first started on this kind of

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personal journey, what really triggered it for

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me was I'd been in private practice in a small

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town, Albany, Oregon, where I grew up. My parents

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were farmers. You know, they knew everybody in

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the community. So most of my patients I had known

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my entire life. So these weren't just like Patients

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they were like friends and family, right? and

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they just kept getting cavities and I kept doing

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what I was taught to do and They were trying

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to do what I was helping instruct them to do

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and and yet in spite of all of it They it just

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they just kept getting cavities and I was frustrated

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and if you're in one place long enough you start

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to see your own work fail, right and I thought

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this one morning I woke up and I was like this

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doesn't work like if this worked they would stop

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getting cavities and we're missing something

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here and so I had sold one of my first companies

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that I built and I had taken a three -year sabbatical

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and gave me the opportunity to really reach out

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it was just the infancy of the internet gave

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me an opportunity to reach out to the world's

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leading minds and dental caries and bless them

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they all became anybody I asked became a mentor

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for me and Philip marsh's groundbreaking research

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on biofilm and you know ph in the mouth how that

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you know selected for the pathogens that you

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know caused dental caries and then we found out

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not only just them but also the their behavior

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of producing acid um opened a whole world to

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me right and So it was like I had the opportunity

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to study that and and John Featherstone, you

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know became a mentor to me and Doug Young and

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Doug and I spent a lot of time going through

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Philip Morris's research and then Doug spent

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a lot of time at idea, which is the Dental Educators

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Association and really helped create. carries

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risk assessment as a standard of practice in

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the dental schools and this has been you know,

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like almost 20 years ago, so it slowly penetrated

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the Mindset of our the young dentists that we're

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training now, right? And so it was kind of you

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know progressive and one of the challenges that

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I ran into was in speaking with Philip Marsh

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Was that I I proposed to him like I understood

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that having a lowered pH in the mouth helped

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contribute and kind of drive this disease, creating

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cavities. So I posed to him, well, what would

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happen if we raised the pH? If it's pH driven

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that direction, what if we tried to drive it

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back the other direction, back to health with

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pH? And he said, oh yeah, that'll work. He goes,

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I actually did that in my biofilm models. And

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I go. Why didn't you publish that, right? Because

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that was in the late 1980s. And he said, oh,

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I was just so excited about trying to figure

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out, sorting out what was driving it. And so

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Doug and I got together, and I was like, OK,

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so all we got to do is just go to Walmart, get

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a shopping cart. I still had a research laboratory.

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I thought, let's just go there, let's buy all

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the products and we'll pick the one that has

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the highest pH. I'll start treating my patients

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and my practices and we'll see what happens.

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And I had no clue, Chris, I had absolutely no

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clue. I couldn't find a product that had a pH

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above 5 .5. And a lot of them were from three

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to 4 .3. And I thought, oh my goodness, this

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is like part of the problem, right? I mean, we're

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trying to elevate the pH and reverse this. biofilm

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disorder dysfunction and we're doing it with

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acidic products and so There's a reason for that

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I learned it later. I mean, you know that that's

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one of those curses of the superpower He's asking

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like well, why aren't they alkaline? and It's

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about shelf life stability That's primarily it

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shelf life stability. So if it's acidic, nothing

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will grow in it. It'll be stable on the shelf

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for ages if it's a pH of eight, it's alkaline

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pH of eight or nine everything wants to grow

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in it and all of our preservatives that we have

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are Most active in an acidic environment and

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so they really lose their potency in an alkaline

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environment took us took a team of engineers

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and I four years to figure out how to Stabilize

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something at an elevated pH, you know for shelf

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life stability But so I looked at Doug and I

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go We have to do this ourselves. I like I didn't

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really want to start another company, but it's

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like Nobody's gonna do this. It's on us. So that's

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when we started carry -free I mean 25 years ago

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and started doing the research Anyway, so that's

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kind of a quick background of that whole story.

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But in the last 25 years we've seen continuous

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growth in the awareness and the changes in behaviors

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and dental practitioners the professionals, you

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know dentists, hygienists, and assistants, everybody

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kind of understanding that if you just keep drilling

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and filling the cavities, you're just going to

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keep doing that because it doesn't treat the

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cause of the disease. And I think we're at a

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point in our awareness and health care overall

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that we're starting to look at, let's back up

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a step and treat the cause of whatever the disease

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is. Let's go for the cause. And rather than just

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keep treating symptoms and having this disease

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become chronic and progressive. So anyway, I

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think it's changed a lot. There's still a lot

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of work to do, but I'm pretty happy with how

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far we've come. Oh, you've come so far. I know

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that for me, when I started work with Dr. McKay,

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He had, it's not what he said, but what I heard,

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you know the difference. Yeah, yeah. And I heard

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him say, I want you to start painting a much

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larger canvas of who you can be for our patients.

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And he said, I'll give you continuing education,

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the technology that you need in a personal coach.

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And that set me off on to figuring out how to

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help patients create biofilm health. And that's

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when I found out about Carry Free because my

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niece was working for you. Oh, that's right.

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Yes, she was. Yeah. And so she came into the

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office one day and wanted to talk to Brian and

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he wasn't there. So I talked to her and your

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philosophy of care and what you were doing really

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spurred me on to put that as my number one priority

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in trying to create health for patients was to

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help them create biofilm health. And so I used

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your products. It's more a system to me than

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a product. That became the mainstay and it was

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so easy because we just incorporated it into,

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this is how we take care of you here. It wasn't

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a, well, if you want me to do something that's

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new and innovative that can really help you,

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but here's the cost of it, chair side. Nah, that

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didn't work for me because it became right then

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as a conversation about cost rather than a conversation

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about outcome. And so we just made it part of

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our routine. This is how we take care of you

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here. And I did a carry free swab on every single

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patient at every visit. And that was important

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because that was gave me a glimpse very quick.

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wonderful glimpse of the health of the biofilm

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and what needed to shift in the patient so that

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they can create their own health. Yeah, you know,

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and I think that Chris blessed you for that.

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I mean, you know, the patients that I mean, it's

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as simple as this. If you have a healthy biofilm

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in your mouth, you won't get cavities. I mean,

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it's just as simple as that. And if you can maintain

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that healthy biofilm and you know, we know what

00:13:39.769 --> 00:13:41.929
the risk factors are that you know contribute

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to those issues of you know, this health If you

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can maintain that healthy biofilm like you're

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gonna stay healthy and now we know Chris I mean

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following this up now we know how Big of an impact

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if you have an unhealthy biofilm in the mouth

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how big an impact that has on the rest of the

00:14:05.850 --> 00:14:10.389
body like in terms of arterial disease inflammation

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and I just you know strokes you know heart attacks

00:14:15.690 --> 00:14:18.470
and strokes I mean I start looking at that and

00:14:18.470 --> 00:14:22.049
it's you know I've always had that sense that

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you can't have a healthy body if you don't have

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a healthy mouth I mean it's the gateway to the

00:14:26.490 --> 00:14:30.429
body and I think for a lot of years. Unfortunately,

00:14:30.470 --> 00:14:33.230
in the United States, you know, dentistry got

00:14:33.230 --> 00:14:35.889
disconnected from medicine in the medical schools.

00:14:36.370 --> 00:14:40.210
Oh, you know, early on in the 1800s. And, you

00:14:40.210 --> 00:14:43.110
know, we saw dentistry saw itself as like, we

00:14:43.110 --> 00:14:45.350
just take care of this. Right. And this is not

00:14:45.350 --> 00:14:48.429
connected to the rest of the body. And medicine

00:14:48.429 --> 00:14:51.230
has that same attitude. Right. I mean, early

00:14:51.230 --> 00:14:54.070
on, when we first started understanding that

00:14:54.070 --> 00:14:56.690
periodontal pathogens were playing a role in

00:14:56.730 --> 00:14:59.610
Peripheral inflammatory disease and heart attacks

00:14:59.610 --> 00:15:02.649
and strokes I was looking at some of the early

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research again. That was like 25 years ago and

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I'm looking at going like This should be setting

00:15:08.230 --> 00:15:11.909
off alarms like it wasn't one study. It was like

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within three or four years there was multiple

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studies that all indicated the same thing and

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I went to my local hospital And you know, they

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have a once a month lunch and learn for the physicians

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and I said I'd like to I'd like to get on your

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lunch and learn I'd like to do a presentation

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for an hour on You know the patients are treating

00:15:32.149 --> 00:15:34.029
and gum disease and how it's impacting their

00:15:34.029 --> 00:15:35.870
patients, you know in terms of their overall

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health And I never got on and they looked at

00:15:40.429 --> 00:15:43.429
me and said you're a dent you're a dentist What

00:15:43.429 --> 00:15:46.309
could you possibly teach us about anything? I

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mean they had that attitude and I was just like

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really That's your attitude because i'm we're

00:15:52.279 --> 00:15:55.639
treating the same patients here And i'm seeing

00:15:55.639 --> 00:15:59.620
you I could help you, you know improve their

00:15:59.620 --> 00:16:02.679
health if if you just understood what it is that

00:16:02.679 --> 00:16:06.539
i'm trying to do and um, you know, so that's

00:16:06.539 --> 00:16:10.100
changed over time, I think in the last 25 years,

00:16:10.100 --> 00:16:13.909
I think that Um certainly with people at the

00:16:13.909 --> 00:16:15.950
you know, american academy of oral systemic health,

00:16:15.950 --> 00:16:19.590
uh, you know doug thompson, um, susan maples

00:16:19.590 --> 00:16:22.769
michelle hudson They've all helped drive that

00:16:22.769 --> 00:16:25.590
awareness and start to make connections with

00:16:25.590 --> 00:16:29.350
the medical profession so that they see us as

00:16:29.350 --> 00:16:33.370
um partners in taking care of the same people

00:16:33.370 --> 00:16:35.289
the patients like well, how does that impact

00:16:35.289 --> 00:16:38.549
them and so um Yeah, we're seeing great. I mean

00:16:38.549 --> 00:16:40.669
we're seeing great change in our lifetime chris

00:16:40.669 --> 00:16:44.600
that 25 years ago, I anticipated it to happen

00:16:44.600 --> 00:16:47.659
a lot faster. And then I got to a point never

00:16:47.659 --> 00:16:50.340
going to see this in my lifetime. And now it's

00:16:50.340 --> 00:16:53.840
kind of happening. So so that makes me feel really

00:16:53.840 --> 00:17:00.299
happy. That is awesome. I know it's such great

00:17:00.299 --> 00:17:08.859
work you've been doing. Can you tell me why aren't

00:17:08.920 --> 00:17:11.380
all dental professionals paying attention to

00:17:11.380 --> 00:17:15.440
all this, especially now what we know about systemic

00:17:15.440 --> 00:17:18.599
health. I think you're a lot like me in that

00:17:18.599 --> 00:17:25.259
I gave up on traditional hygiene because the

00:17:25.259 --> 00:17:29.859
questions that I was asking, traditional hygiene

00:17:29.859 --> 00:17:34.599
didn't even measure up. You couldn't use tradition

00:17:34.599 --> 00:17:38.250
to answer those questions. And I had lost my

00:17:38.250 --> 00:17:41.630
impact and influence with patients, because what

00:17:41.630 --> 00:17:45.910
I was asking them to do and telling them to do

00:17:45.910 --> 00:17:49.589
wasn't working. So they were still coming back

00:17:49.589 --> 00:17:55.009
with infection in their gums and bleeding and

00:17:55.009 --> 00:18:01.269
developing cavities. So what has to happen, do

00:18:01.269 --> 00:18:06.509
you think, for that? I tell you Chris as I think

00:18:06.509 --> 00:18:09.369
about that because that's really a great question

00:18:09.369 --> 00:18:13.109
right and I said here when you first start talking

00:18:13.109 --> 00:18:16.250
about you know, if only I knew the answer to

00:18:16.250 --> 00:18:21.109
that question, right like what's What's the roadblock

00:18:21.109 --> 00:18:26.650
here? and I think The main issue is that in health

00:18:26.650 --> 00:18:29.190
care in the United States. We're still disease

00:18:29.190 --> 00:18:33.940
driven And we need to become health driven And

00:18:33.940 --> 00:18:38.019
Bob Barclay pointed this out in the early 1970s

00:18:38.019 --> 00:18:42.420
and For your audience who doesn't know he was

00:18:42.420 --> 00:18:45.619
a very innovative pioneering dentist who died

00:18:45.619 --> 00:18:49.440
early But he he really had a whole health kind

00:18:49.440 --> 00:18:53.619
of approach in the 19 early 1970s That was they

00:18:53.619 --> 00:18:55.779
thought either loved him or you thought he was

00:18:55.779 --> 00:18:59.559
a quack, right? but one of the things that Bob

00:18:59.559 --> 00:19:03.119
Barclay's was concerned about was that With the

00:19:03.119 --> 00:19:06.619
advent of dental insurance and it's not really

00:19:06.619 --> 00:19:09.559
insurance But with the advent of dental insurance,

00:19:09.799 --> 00:19:13.319
he felt we would become more and more treatment

00:19:13.319 --> 00:19:17.160
oriented to like the surgical approach drill

00:19:17.160 --> 00:19:20.180
and fill scraping teeth because we could prove

00:19:20.180 --> 00:19:23.279
that we did that and we would instead of teaching

00:19:23.279 --> 00:19:25.599
patients prevention and cut which we wouldn't

00:19:25.599 --> 00:19:28.460
get paid for teaching them nutrition teaching

00:19:28.460 --> 00:19:32.539
them how to and at this point how to Create and

00:19:32.539 --> 00:19:36.819
maintain a healthy biofilm using our Care skill

00:19:36.819 --> 00:19:39.900
and knowledge to help the patient create health

00:19:39.900 --> 00:19:43.099
He was concerned that it would just continue

00:19:43.099 --> 00:19:46.480
to drive it to just treating symptoms of disease

00:19:46.480 --> 00:19:49.559
And I have to tell you I mean that what is that

00:19:49.559 --> 00:19:55.450
like 55 years ago? He hit the nail on the head.

00:19:55.609 --> 00:19:58.109
I mean he was a visionary and he saw this happening

00:19:58.109 --> 00:20:00.529
And this is exactly where I think we still are

00:20:00.529 --> 00:20:04.529
today We're still like focused on a patient comes

00:20:04.529 --> 00:20:07.210
in and we're focused on how many cavities you

00:20:07.210 --> 00:20:10.190
have How am I going to fix that rather than the

00:20:10.190 --> 00:20:13.569
most important question is we just step back

00:20:13.569 --> 00:20:17.869
and go Why do you have cavities? Because if I

00:20:17.869 --> 00:20:20.970
can find the answer to that question correctly

00:20:21.470 --> 00:20:25.009
Can help you stop getting cavities, right? And

00:20:25.009 --> 00:20:27.130
so we need to step back and take the approach

00:20:27.130 --> 00:20:29.970
to look at that But I entire health care system

00:20:29.970 --> 00:20:36.769
is disease driven The pharmaceutical industry,

00:20:37.470 --> 00:20:41.410
you know 70 % of all Americans across all age

00:20:41.410 --> 00:20:44.369
demographics from six months on 70 % take at

00:20:44.369 --> 00:20:49.589
least one prescription medication per day You

00:20:49.589 --> 00:20:52.809
know 50 % take two or more and twenty percent

00:20:52.809 --> 00:20:55.630
take five or more. I mean, you know that you

00:20:55.630 --> 00:20:59.549
saw that in your patients. Right. And so we're

00:20:59.549 --> 00:21:04.269
we're very symptom disease based and looking

00:21:04.269 --> 00:21:07.089
at things like treating them and they become

00:21:07.089 --> 00:21:09.750
chronic diseases like take type two diabetes.

00:21:09.990 --> 00:21:12.349
Right. Health and exercise would go a long way

00:21:12.349 --> 00:21:16.509
to help. And diet would go a long way to helping

00:21:16.509 --> 00:21:19.410
people. Get healthy and not have to take any

00:21:19.410 --> 00:21:21.369
medications, but we don't approach it that way

00:21:21.369 --> 00:21:23.750
It's like we've got a new wonder drug here take

00:21:23.750 --> 00:21:26.809
this and it's going to lower your a1c I mean,

00:21:26.809 --> 00:21:29.069
you see we're the only country in the world where

00:21:29.069 --> 00:21:31.789
pharmaceutical companies can advertise on television

00:21:31.789 --> 00:21:36.630
right and and so it's like We think what pill

00:21:36.630 --> 00:21:39.250
can I take rather than how should I modify my

00:21:39.250 --> 00:21:42.670
diet and maybe exercise? Uh, you know, how can

00:21:42.670 --> 00:21:46.230
I do? Treat the cause of this in my personal

00:21:46.230 --> 00:21:50.150
life and for it and an individualized care How

00:21:50.150 --> 00:21:53.349
can I how can I do that and create that instead?

00:21:53.369 --> 00:21:55.430
It's like, you know, which new which medication

00:21:55.430 --> 00:21:58.130
should I be giving this patient? And the lower

00:21:58.130 --> 00:22:00.690
day one see and we just leave the cause in place.

00:22:00.690 --> 00:22:04.059
And so then there you know, we become You know

00:22:04.059 --> 00:22:07.160
they become statistics of the you know, the pharmaceutical

00:22:07.160 --> 00:22:10.319
industry and I think one thing That I'm hopeful

00:22:10.319 --> 00:22:13.180
about is actually we have somebody watching it

00:22:13.180 --> 00:22:17.039
to see finally saying wait a minute Let's get

00:22:17.039 --> 00:22:20.980
healthy, right? Let's stop and let's back up

00:22:20.980 --> 00:22:25.539
and you know love him or hate him whoever it's

00:22:25.539 --> 00:22:28.539
like I The fact that we're starting to ask those

00:22:28.539 --> 00:22:31.619
questions I think is really positive and for

00:22:31.619 --> 00:22:35.299
me it's it creates hope that we're going to see

00:22:35.299 --> 00:22:39.599
change in my lifetime to rather than Just continuing

00:22:39.599 --> 00:22:44.019
to treat chronic disease Step back and and look

00:22:44.019 --> 00:22:46.400
at okay. What's causing that and see if we can

00:22:46.400 --> 00:22:49.839
fix that instead So, you know, I mean chris when

00:22:49.839 --> 00:22:54.920
you and I were in school Type two diabetes was

00:22:54.960 --> 00:22:58.940
Called adult onset right and the average age

00:22:58.940 --> 00:23:03.700
of the person diagnosed with adult onset diabetes

00:23:03.700 --> 00:23:06.500
within their late 20s You know the average age

00:23:06.500 --> 00:23:09.819
of adult onset diabetes today in the United States

00:23:09.819 --> 00:23:12.980
is 10 They're 10 years old. We have kids that

00:23:12.980 --> 00:23:16.619
have So now we call it type 2 diabetes. I mean,

00:23:16.619 --> 00:23:20.160
it's it's adolescent onset diabetes, right? And

00:23:20.160 --> 00:23:23.140
and that's that should be alarming to us. Like

00:23:23.140 --> 00:23:26.799
I don't know but anyway, so i'm hopeful i'm i'm

00:23:26.799 --> 00:23:29.420
hopeful that we're going to see some Changes

00:23:29.420 --> 00:23:31.640
and it's going to have to be patient driven too.

00:23:31.640 --> 00:23:36.220
I think because the system is designed to benefit

00:23:36.460 --> 00:23:42.259
You know pharmaceutical companies and etc I I

00:23:42.259 --> 00:23:44.359
think it needs to be patient driven to patients

00:23:44.359 --> 00:23:46.700
need to come in and go become their own advocate

00:23:46.700 --> 00:23:51.200
and go no No, I don't want to do that. I want

00:23:51.200 --> 00:23:53.599
to get off this medication I want to know what

00:23:53.599 --> 00:23:56.019
it would take for me to get healthy so I don't

00:23:56.019 --> 00:24:00.150
need this and you know I think it has to come

00:24:00.150 --> 00:24:02.170
from both sides, but and I and I think there's

00:24:02.170 --> 00:24:04.990
a growing an awareness Podcasts like this I think

00:24:04.990 --> 00:24:07.309
make a huge difference in terms of getting information

00:24:07.309 --> 00:24:12.470
out to the public and to the profession And I

00:24:12.470 --> 00:24:15.769
think there's just a kind of an increasing awareness

00:24:15.769 --> 00:24:19.730
and I think covid played a role in that too,

00:24:20.130 --> 00:24:23.750
right? The whole us being forced to take the

00:24:23.750 --> 00:24:28.359
covid vaccine that whole pandemic I think people

00:24:28.359 --> 00:24:30.700
started to ask questions that we hadn't been

00:24:30.700 --> 00:24:34.319
asking before. And I think that's playing a role

00:24:34.319 --> 00:24:37.700
just on the general health knowledge. I think

00:24:37.700 --> 00:24:41.180
the health IQ of your average person in the U

00:24:41.180 --> 00:24:44.599
.S. I think are more inclined now to say, time

00:24:44.599 --> 00:24:47.440
out, wait a minute. I want to know more about

00:24:47.440 --> 00:24:51.779
that and start asking the important questions.

00:24:52.180 --> 00:24:57.940
So anyway, that's where we're at. Thanks to Dr.

00:24:58.119 --> 00:25:03.220
McKay, I developed a new set of questions that

00:25:03.220 --> 00:25:05.779
I started asking people when I started learning

00:25:05.779 --> 00:25:11.400
this science. And by the way, I love Brian always,

00:25:11.539 --> 00:25:13.619
always been one of my heroes. I've always looked

00:25:13.619 --> 00:25:16.940
up to him. So yeah, that's really cool. You know,

00:25:16.940 --> 00:25:18.839
I haven't worked for him for a while, but we

00:25:18.839 --> 00:25:22.579
still stay in touch and I consider him one of

00:25:22.579 --> 00:25:27.349
my best friends. I don't doubt it. My definition

00:25:27.349 --> 00:25:31.769
of a friend is someone that will tell you the

00:25:31.769 --> 00:25:34.950
truth as far as they know it, not what they think

00:25:34.950 --> 00:25:38.990
you want to hear. Yep. And that's what I've appreciated.

00:25:39.230 --> 00:25:42.990
It was hard at times because I wasn't used to

00:25:42.990 --> 00:25:48.210
that. But, you know, when he hired me and by

00:25:48.210 --> 00:25:51.430
the way, I positioned myself with him. He didn't

00:25:51.430 --> 00:25:57.740
have a choice. I was. And when he hired me, he

00:25:57.740 --> 00:26:01.440
said, I only have one expectation of you, and

00:26:01.440 --> 00:26:06.519
that's for you to grow. And I've had the most

00:26:06.519 --> 00:26:10.240
growth in the last 25 years than I could even

00:26:10.240 --> 00:26:14.759
begin to imagine happening hadn't I been in environment

00:26:14.759 --> 00:26:19.660
on a daily basis where he was, because he taught

00:26:19.660 --> 00:26:22.099
me so much. And one of the most important things

00:26:22.099 --> 00:26:26.029
that he taught me was that we do wants dentistry

00:26:26.029 --> 00:26:30.369
in his practice. And so I started shifting my

00:26:30.369 --> 00:26:34.349
questions and I needed to know the answer to

00:26:34.349 --> 00:26:37.670
this question because I refused to make an assumption

00:26:37.670 --> 00:26:42.730
about it, the answer. And you might as well take

00:26:42.730 --> 00:26:45.130
a three inch piece of duct tape and put it across

00:26:45.130 --> 00:26:48.250
my mouth if I don't know the answer. And the

00:26:48.250 --> 00:26:51.150
question is, tell me about what you want for

00:26:51.150 --> 00:26:56.069
yourself. Because we now know that patients want

00:26:56.069 --> 00:26:58.529
one or two things. They either want to move towards

00:26:58.529 --> 00:27:01.650
the benefit of health or away from the consequences

00:27:01.650 --> 00:27:05.529
of disease. And how you treat them clinically

00:27:05.529 --> 00:27:09.650
is exactly the same, but your messaging and communication

00:27:09.650 --> 00:27:12.430
with them is totally different, isn't it? Oh,

00:27:12.490 --> 00:27:14.849
yeah, absolutely. It's an entirely different

00:27:14.849 --> 00:27:20.230
conversation. Yes. And, you know, the first time

00:27:20.400 --> 00:27:23.319
I just you know reflect back like 25 years and

00:27:23.319 --> 00:27:26.059
I um started talking to patients differently

00:27:26.059 --> 00:27:28.420
like they came in and i'm i'm You know, suddenly

00:27:28.420 --> 00:27:30.819
i'm having them fill out a risk assessment form

00:27:30.819 --> 00:27:32.519
and i'm trying to figure out why they're getting

00:27:32.519 --> 00:27:36.700
cavities and um I'll never forget. I have patients

00:27:36.700 --> 00:27:40.700
ask You know doc if this works and I stopped

00:27:40.700 --> 00:27:42.259
getting cavities. Aren't you kind of putting

00:27:42.259 --> 00:27:45.980
yourself out of business? And I said Yep, that's

00:27:45.980 --> 00:27:48.079
and that's my goal and that's my plan at some

00:27:48.079 --> 00:27:50.039
point time I want to be able to retire and go

00:27:50.039 --> 00:27:53.119
fishing and You know, I want you all taken care

00:27:53.119 --> 00:27:55.279
of so I can leave, you know the clear conscience,

00:27:55.279 --> 00:27:59.440
but it was having an entirely different conversation

00:27:59.440 --> 00:28:03.299
With patients about their about health we started

00:28:03.299 --> 00:28:06.180
talking about that instead of like oh You have

00:28:06.180 --> 00:28:09.619
two cavities and you need to have this done instead.

00:28:09.619 --> 00:28:12.900
It was like well, what would you like? right

00:28:12.900 --> 00:28:17.180
here's some options um for care and you know

00:28:17.180 --> 00:28:19.579
here's you know here are some of your options

00:28:19.579 --> 00:28:21.720
if you want to be healthy and stop having cavities

00:28:21.720 --> 00:28:24.740
or you know here's some options if you want to

00:28:24.740 --> 00:28:27.819
you know get your gums healthy and at the time

00:28:27.819 --> 00:28:30.380
we didn't really appreciate what that meant for

00:28:30.380 --> 00:28:34.000
the rest of the body right like we right like

00:28:34.000 --> 00:28:38.880
we now know um there are numerous studies indicating

00:28:38.880 --> 00:28:41.500
that that some of the bacteria that cause cavities

00:28:41.630 --> 00:28:44.910
Play a major role in strokes, you know micro

00:28:44.910 --> 00:28:48.109
bleeds in the brain They are the causative agent

00:28:48.109 --> 00:28:50.769
for endocarp bacterial endocarditis. I've got

00:28:50.769 --> 00:28:55.829
a friend who just in the hospital right now with

00:28:55.829 --> 00:28:59.890
bacterial endocarditis and You know, it's real

00:28:59.890 --> 00:29:03.650
and having you know Having a healthy mouth having

00:29:03.650 --> 00:29:08.059
a healthy biofilm helps, right? So we started

00:29:08.059 --> 00:29:10.319
having those kind of conversations and at first

00:29:10.319 --> 00:29:13.339
they started looking at me kind of like, huh?

00:29:14.220 --> 00:29:17.240
And then over a period of time, they all got

00:29:17.240 --> 00:29:19.299
it and my hygiene team at first looked at me

00:29:19.299 --> 00:29:23.009
like, what are you talking about? And over a

00:29:23.009 --> 00:29:25.250
period of time, it was like they were leading,

00:29:25.329 --> 00:29:27.710
you know, my my hygiene team was leading the

00:29:27.710 --> 00:29:30.309
conversation like they were, you know, they were

00:29:30.309 --> 00:29:32.750
educating the patient, having that. What do you

00:29:32.750 --> 00:29:35.730
want for yourself? Here's your options. What

00:29:35.730 --> 00:29:38.210
what would what do you want? Right. What's your

00:29:38.210 --> 00:29:40.829
what's your goal here? And how can we help you

00:29:40.829 --> 00:29:43.829
accomplish that? Which is a whole different approach

00:29:43.829 --> 00:29:47.589
to health care. And unfortunately, we don't see

00:29:47.589 --> 00:29:51.869
a whole lot of that in medicine just yet. You

00:29:51.869 --> 00:29:54.589
know, so anyway, but it's changing like I say

00:29:54.589 --> 00:29:57.829
and I think dentistry is playing a role in driving

00:29:57.829 --> 00:30:02.289
that change right for those of us who are Taking

00:30:02.289 --> 00:30:05.869
that approach to care. I think patients are becoming,

00:30:05.869 --> 00:30:08.170
you know better educated and better informed

00:30:08.170 --> 00:30:11.470
and starting to look at well I kind of want to

00:30:11.470 --> 00:30:13.890
have that kind of care from my physician and

00:30:13.890 --> 00:30:16.190
start asking those kind of questions and so I

00:30:16.190 --> 00:30:18.910
think you know, I think you're just gonna see

00:30:18.910 --> 00:30:22.250
continued growth and change all around but But

00:30:22.250 --> 00:30:26.029
it's gonna be a generational change. Like I first

00:30:26.029 --> 00:30:28.450
thought this would happen in like 10, oh, I told

00:30:28.450 --> 00:30:31.109
John Featherstone, 10 years, everybody will be

00:30:31.109 --> 00:30:33.890
doing this. And that was like in 2000, right?

00:30:34.930 --> 00:30:40.109
That was 15 years ago, we passed that mile post

00:30:40.109 --> 00:30:45.170
and we're not anywhere near there. And John actually,

00:30:45.269 --> 00:30:48.319
when he retired, He and I had breakfast and he

00:30:48.319 --> 00:30:51.420
said to me Kim that wasn't our job. Our job was

00:30:51.420 --> 00:30:55.420
to advance the ball and we advanced the ball

00:30:55.420 --> 00:30:58.839
and so I You know, and so I started looking at

00:30:58.839 --> 00:31:01.400
it. Like yeah, we did we we moved it down the

00:31:01.400 --> 00:31:05.759
field a long way and So maybe we don't carry

00:31:05.759 --> 00:31:08.059
it across the goal line But but we've got the

00:31:08.059 --> 00:31:10.720
ball going the right direction and so which was

00:31:10.720 --> 00:31:13.680
our role here So, you know, we'll be we'll be

00:31:13.680 --> 00:31:16.860
the catalyst, you know the catalyst gets drives

00:31:16.860 --> 00:31:20.539
the chemical reaction and it's and it's disappeared

00:31:20.539 --> 00:31:22.980
and done. Everybody forgets about it at the end.

00:31:23.359 --> 00:31:29.019
But we're the catalyst in the meantime. Yes,

00:31:29.259 --> 00:31:32.579
absolutely. You are. You know, it's about that.

00:31:35.420 --> 00:31:38.759
There was a drawing I saw of somebody trying

00:31:38.759 --> 00:31:42.759
to push a rock up the hill and they said, well,

00:31:42.990 --> 00:31:46.470
It wasn't necessarily that we expected you to

00:31:46.470 --> 00:31:48.970
move it uphill. We just wanted you to push it

00:31:48.970 --> 00:31:56.609
and see what you could accomplish. But I think

00:31:56.609 --> 00:32:03.230
what you've been doing is so important and had

00:32:03.230 --> 00:32:08.730
a huge impact on my life and my patients and

00:32:08.730 --> 00:32:11.630
helping them become advocates for their own care.

00:32:12.200 --> 00:32:19.160
What do you think is necessary for people or

00:32:19.160 --> 00:32:22.900
how would they go about it that want to make

00:32:22.900 --> 00:32:25.400
this kind of change and how they take care of

00:32:25.400 --> 00:32:28.359
their patients, but they don't know how to do

00:32:28.359 --> 00:32:30.759
it. They don't know how to make that change.

00:32:32.259 --> 00:32:37.000
You know, and that's a challenge, right? And

00:32:37.000 --> 00:32:39.400
it's a challenge within. You got to have everybody

00:32:39.400 --> 00:32:41.920
in the practice on the same page. Like you can't

00:32:41.920 --> 00:32:45.099
have one person that has this belief and approach

00:32:45.099 --> 00:32:50.099
on a team of eight or 10 or 14 people. Right.

00:32:50.240 --> 00:32:52.940
It's like everybody has to understand it and

00:32:52.940 --> 00:32:56.519
embrace it. And so, I mean, I think I made all

00:32:56.519 --> 00:32:58.619
the mistakes one could possibly make on trying

00:32:58.619 --> 00:33:03.700
to incorporate this into my practice. But I actually.

00:33:04.079 --> 00:33:07.019
Read a book. It was titled tribal leadership

00:33:07.019 --> 00:33:12.380
and it was a the concept was about as humans

00:33:12.380 --> 00:33:15.680
We are most effective in groups of three and

00:33:15.680 --> 00:33:17.880
if you want to make change in an organization

00:33:17.880 --> 00:33:21.599
Find the two movers and shakers with you And

00:33:21.599 --> 00:33:23.700
if you can get them to understand what you're

00:33:23.700 --> 00:33:26.579
trying to accomplish and get them on your team

00:33:26.579 --> 00:33:29.799
They'll change the organization the three of

00:33:29.799 --> 00:33:32.000
you have the power to change the organization

00:33:32.000 --> 00:33:37.519
and And so I took my two key hygienists out to

00:33:37.519 --> 00:33:39.640
lunch and I said, listen, this is what I'm trying

00:33:39.640 --> 00:33:43.539
to do. This is why I'm trying to do it. And they

00:33:43.539 --> 00:33:46.559
got it. And within my practice, it finally, but

00:33:46.559 --> 00:33:49.279
it took me three or four years of beating my

00:33:49.279 --> 00:33:50.819
head against the wall trying to make that happen.

00:33:50.880 --> 00:33:53.279
I think at this point in time for a practitioner,

00:33:53.960 --> 00:33:56.480
a dental professional that wants to kind of pursue

00:33:56.480 --> 00:34:00.079
this level of care. I tell you what, at Carry

00:34:00.079 --> 00:34:05.349
Free, my customer representatives have trained

00:34:05.349 --> 00:34:08.170
probably 10 ,000 demo practices at this point

00:34:08.170 --> 00:34:10.429
in time. They know more about this than anybody

00:34:10.429 --> 00:34:13.130
on the planet when it comes to training. And

00:34:13.130 --> 00:34:15.929
those things are free. Like we do that for free

00:34:15.929 --> 00:34:18.909
to help practices understand. We give them the

00:34:18.909 --> 00:34:21.010
tools, the risk assessment forums, et cetera,

00:34:21.250 --> 00:34:25.139
to help them put those wheels in motion. I think

00:34:25.139 --> 00:34:28.159
organizations like AOSH, the American Academy

00:34:28.159 --> 00:34:30.619
of Oral Systemic Health, is a great place to

00:34:30.619 --> 00:34:35.599
go and learn more about this. For dentists and

00:34:35.599 --> 00:34:37.519
hygienists, I was going to say for dentists and

00:34:37.519 --> 00:34:42.239
hygienists, Doug Thompson certainly is an advocate

00:34:42.239 --> 00:34:45.920
for how he approaches peri -donal disease from

00:34:45.920 --> 00:34:49.280
a medical management standpoint. And he teaches

00:34:49.280 --> 00:34:53.969
at the Koi Center. you know, if either a dentist

00:34:53.969 --> 00:34:56.869
or a hygienist, you know, if you wanted to go

00:34:56.869 --> 00:35:00.670
learn more about just risk assessment based care

00:35:00.670 --> 00:35:04.510
and taking that approach with patients, go enroll

00:35:04.510 --> 00:35:10.269
in the Kois Center. I mean, John Kois is a visionary

00:35:10.269 --> 00:35:14.130
in our time. And so I'd say I would make those

00:35:14.130 --> 00:35:37.460
kind of recommendations. You're listening to

00:35:37.460 --> 00:35:40.059
Health Lifelines, a podcast brought to you by

00:35:40.059 --> 00:35:43.400
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00:35:43.400 --> 00:35:47.219
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00:35:47.219 --> 00:35:49.500
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00:35:50.000 --> 00:35:53.880
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00:35:53.880 --> 00:35:56.420
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00:35:56.420 --> 00:35:59.519
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00:35:59.519 --> 00:36:03.219
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00:36:08.159 --> 00:36:11.599
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00:36:11.599 --> 00:36:16.659
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00:36:16.659 --> 00:36:19.320
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00:36:19.699 --> 00:36:23.960
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00:36:23.960 --> 00:36:26.820
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00:36:26.820 --> 00:36:31.179
our website at thelifeguardapproach .com. And

00:36:31.179 --> 00:37:00.920
now let's jump back into today's episode. And

00:37:00.920 --> 00:37:03.000
the information is out there I mean, you know

00:37:03.000 --> 00:37:05.280
you can take you can catch up with a lot of these

00:37:05.280 --> 00:37:08.260
people who are teaching this at meetings You

00:37:08.260 --> 00:37:11.079
know, I teach you know at some of the major meetings

00:37:11.079 --> 00:37:14.000
I teach local study clubs and I know a lot of

00:37:14.000 --> 00:37:17.219
people do so And maybe you know, that's what

00:37:17.219 --> 00:37:20.480
I always tell young people and and this was something

00:37:20.480 --> 00:37:23.000
that and I know you can relate to this Chris

00:37:23.000 --> 00:37:27.420
But find a mentor Right. I have a very good friend.

00:37:27.420 --> 00:37:31.440
He's an unbelievable artist And he has a saying,

00:37:31.920 --> 00:37:36.599
success leaves clues. And I love that statement.

00:37:36.659 --> 00:37:40.500
That concept is like, go find somebody that's

00:37:40.500 --> 00:37:43.860
doing it and study them, right? Figure out, because

00:37:43.860 --> 00:37:46.340
they figured it out. And if they could figure

00:37:46.340 --> 00:37:50.059
it out, they can help you figure it out rather

00:37:50.059 --> 00:37:52.280
than you trying to sort it out on your own. And

00:37:52.280 --> 00:37:56.119
so find a mentor. You know, so if you want to

00:37:56.119 --> 00:37:57.980
learn how to do this, you're a young hygienist

00:37:57.980 --> 00:38:02.719
or a young dentist Go find a practitioner that's

00:38:02.719 --> 00:38:05.340
already doing this and say, you know, I really

00:38:05.340 --> 00:38:08.440
want to do this. Can you help me? and I can't

00:38:08.440 --> 00:38:10.940
imagine anybody saying no to that right like

00:38:10.940 --> 00:38:15.420
I just can't imagine so because I As human beings

00:38:15.420 --> 00:38:17.980
we love helping people and particularly in the

00:38:17.980 --> 00:38:20.780
health professions in dentistry We all got into

00:38:20.780 --> 00:38:23.489
dentistry because we love helping people right?

00:38:24.530 --> 00:38:27.510
And so I think, you know, we love to help our

00:38:27.510 --> 00:38:30.010
colleagues as well. Anyway, so that's my advice.

00:38:30.829 --> 00:38:34.510
That's compassion in action, compassion for others.

00:38:36.469 --> 00:38:41.989
The Dalai Lama had a quote that says, I'm just

00:38:41.989 --> 00:38:44.409
paraphrasing it very loosely, but whether you're

00:38:44.409 --> 00:38:48.389
young or old, rich or poor, there are times in

00:38:48.389 --> 00:38:51.389
your life when you need help from others. And

00:38:51.389 --> 00:38:54.960
I Medicine and dentistry is a huge example of

00:38:54.960 --> 00:39:01.719
that. And the Dalai Lama just said, that's our

00:39:01.719 --> 00:39:08.360
role, is to be helpers and be kind and help figure

00:39:08.360 --> 00:39:12.019
out ways to help people that need some kind of

00:39:12.019 --> 00:39:16.699
help. And there's a benefactor from North Dakota

00:39:16.699 --> 00:39:20.929
that read that. and thinks that there needs to

00:39:20.929 --> 00:39:25.690
be more compassion in medicine. And now they

00:39:25.690 --> 00:39:28.710
have started to include some of us in dentistry

00:39:28.710 --> 00:39:34.989
that he gave $100 million to UC San Diego to

00:39:34.989 --> 00:39:40.769
create an institute. It couldn't be about Alzheimer's

00:39:40.769 --> 00:39:45.710
or cancer or AIDS or anything other. It only

00:39:45.710 --> 00:39:49.480
could be dedicated to the study. of compassion.

00:39:49.860 --> 00:39:53.780
Wow, that's awesome. Yeah, so I've had the benefit

00:39:53.780 --> 00:39:56.880
of taking some classes from them in January,

00:39:56.960 --> 00:40:01.579
I took a three day course in lead with compassion.

00:40:01.699 --> 00:40:05.039
And I think that is when you look at the bigger

00:40:05.039 --> 00:40:09.980
picture of all of this, that I think that we

00:40:09.980 --> 00:40:17.800
have to as a society, We have to bring back more

00:40:17.800 --> 00:40:21.360
compassion in our lives and be willing to help

00:40:21.360 --> 00:40:25.119
others that need help Based upon what the Dalai

00:40:25.119 --> 00:40:33.960
Lama says, you know but I just see I think hygienists

00:40:33.960 --> 00:40:39.619
are the chosen people in dentistry We of all

00:40:39.619 --> 00:40:43.059
of anybody that provides care we get to spend

00:40:43.059 --> 00:40:47.019
more time on a yearly basis than anyone else

00:40:47.019 --> 00:40:51.860
in the dental field. In healthcare. In healthcare,

00:40:52.239 --> 00:40:56.739
period. Typically, period. To me, it makes a

00:40:56.739 --> 00:41:02.480
big difference when a doctor will take the attitude

00:41:02.480 --> 00:41:08.369
that Brian did towards their team members. and

00:41:08.369 --> 00:41:11.570
challenge them to create a bigger canvas of who

00:41:11.570 --> 00:41:15.170
they can be for their patients. And that's what

00:41:15.170 --> 00:41:19.570
he did for me. And that's what opened up a whole

00:41:19.570 --> 00:41:25.909
new world of how I decided to take care of patients.

00:41:26.570 --> 00:41:31.989
And it's people like you and others that are

00:41:31.989 --> 00:41:39.590
developing these systems and I don't get involved

00:41:39.590 --> 00:41:42.389
with all these products coming down the line.

00:41:42.469 --> 00:41:47.630
I want a system that works. So I just have a

00:41:47.630 --> 00:41:50.969
huge thank you to you for developing that and

00:41:50.969 --> 00:41:55.469
it had such a huge role in how I help patients

00:41:55.469 --> 00:42:00.349
create a healthy biofilm. You had a big influence

00:42:00.349 --> 00:42:05.019
and impact in that. Well, thank you, Chris. You

00:42:05.019 --> 00:42:07.099
asked about my superpower when we started this

00:42:07.099 --> 00:42:10.360
and I said it is a blessing and a curse and there

00:42:10.360 --> 00:42:15.940
are days I feel frustrated right and it's like

00:42:15.940 --> 00:42:20.320
Why am I you know, it's like why am I doing this?

00:42:20.380 --> 00:42:21.940
I feel like some days I feel like I'm beating

00:42:21.940 --> 00:42:25.579
my head against the wall and then I will get

00:42:25.579 --> 00:42:28.539
a patient will actually email me from across

00:42:28.539 --> 00:42:31.800
the country somebody else's patient that Was

00:42:31.800 --> 00:42:34.780
using our products and you know was at a dentist

00:42:34.780 --> 00:42:37.559
that we had trained in that practice and thanking

00:42:37.559 --> 00:42:42.280
me. And, you know, it's like, oh, yep, I needed

00:42:42.280 --> 00:42:45.500
to hear that. That's why I do this. This is why

00:42:45.500 --> 00:42:48.840
I get out of bed in the morning and just once

00:42:48.840 --> 00:42:51.139
in a while hearing, you know, that you made a

00:42:51.139 --> 00:42:53.820
difference, I think helps a lot. So thank you

00:42:53.820 --> 00:42:55.840
for sharing that with me, Chris. You're making

00:42:55.840 --> 00:42:57.960
a huge difference. I mean, I see the huge difference

00:42:57.960 --> 00:43:02.719
that you're making. And I really appreciate that.

00:43:03.179 --> 00:43:06.739
Well, mine, the reason why, you know, I've been

00:43:06.739 --> 00:43:12.980
retired clinically for a while, but I still share

00:43:12.980 --> 00:43:18.280
my beliefs because I know where my gifts come

00:43:18.280 --> 00:43:24.559
from. And I have an obligation to not leave this

00:43:24.559 --> 00:43:28.480
earth without sharing those gifts and sharing

00:43:28.480 --> 00:43:33.300
them as much as I can. And so I don't want to

00:43:33.300 --> 00:43:36.159
leave this earth with even one arrow left in

00:43:36.159 --> 00:43:39.739
my quiver of gifts that you gave me that book.

00:43:40.019 --> 00:43:42.320
And I'll never forget that I read that book.

00:43:42.320 --> 00:43:45.519
I loved it. It was like, you know, use all your

00:43:45.519 --> 00:43:48.960
arrows. Yeah. Don't leave anything. You know,

00:43:48.960 --> 00:43:51.039
don't leave anything on the table. Give it everything,

00:43:51.039 --> 00:43:53.360
because that's that's why we're here. Right.

00:43:53.539 --> 00:43:55.800
Yeah. So I love that. I love that whole thought.

00:43:55.900 --> 00:43:57.980
And thank you actually for recommending that

00:43:57.980 --> 00:44:04.110
book to me. Oh, you're welcome. So, let's see.

00:44:05.409 --> 00:44:09.389
I think it would be just great if you could say

00:44:09.389 --> 00:44:14.250
a few words about the difference between coaching

00:44:14.250 --> 00:44:20.210
a patient and educating them. You know, that's

00:44:20.210 --> 00:44:28.150
a very good question, right? And you have to

00:44:28.150 --> 00:44:31.110
be... Very careful. I spent two years in a coaching

00:44:31.110 --> 00:44:36.530
program and I think the one of the challenges

00:44:36.530 --> 00:44:40.210
that I saw first starting in this risk assessment

00:44:40.210 --> 00:44:44.710
based care like 25 years ago was I realized I

00:44:44.710 --> 00:44:47.309
needed to learn how to talk to the patients differently.

00:44:47.409 --> 00:44:49.469
Like I needed to have a different conversation

00:44:49.469 --> 00:44:53.750
and I felt like I didn't have the verbal skills.

00:44:54.159 --> 00:44:57.559
to do that, right? We were trained how to do

00:44:57.559 --> 00:44:59.440
that in dental school. We were trained how to

00:44:59.440 --> 00:45:03.079
drill and fill. We weren't trained how to ask

00:45:03.079 --> 00:45:06.940
the right questions and do motivational interviewing

00:45:06.940 --> 00:45:12.920
or coaching or co -coaching or, you know, we

00:45:12.920 --> 00:45:15.940
were taught to show them how to brush and floss.

00:45:17.599 --> 00:45:20.039
For all the world that that does, right? I mean,

00:45:20.039 --> 00:45:26.809
it's like... And so I think the difference between

00:45:26.809 --> 00:45:30.889
educating the patient is showing them how to

00:45:30.889 --> 00:45:37.409
floss. And that doesn't motivate anybody to floss.

00:45:37.710 --> 00:45:40.309
If it did, everybody flossed, right? Because

00:45:40.309 --> 00:45:42.469
hygienists, you guys are really good at that.

00:45:43.050 --> 00:45:45.110
You got the big models and the teeth, and you've

00:45:45.110 --> 00:45:49.550
been showing patients that forever. Very few

00:45:49.550 --> 00:45:52.289
people floss or floss regularly, right? So just

00:45:52.289 --> 00:45:55.489
showing somebody something doesn't change behavior

00:45:55.489 --> 00:46:00.630
It's being able to help them identify what they

00:46:00.630 --> 00:46:04.989
want See the benefit in that in their own life

00:46:04.989 --> 00:46:10.030
and health and then being able to like Help them

00:46:10.030 --> 00:46:13.190
as they need help. I mean I see coaching in in

00:46:13.190 --> 00:46:15.969
terms of in classic coaching the work is all

00:46:15.969 --> 00:46:20.119
on the patient You know you want to whatever

00:46:20.119 --> 00:46:23.159
make this change in your life I am here to support

00:46:23.159 --> 00:46:25.719
you but listen i'm not going to stand in your

00:46:25.719 --> 00:46:28.320
bathroom every morning at 7 a .m and go remember

00:46:28.320 --> 00:46:31.219
to floss You know if you want to make that change

00:46:31.219 --> 00:46:33.800
i'm going to cheer you on and I might give you

00:46:33.800 --> 00:46:37.579
some ideas or tools to help you create that new

00:46:37.579 --> 00:46:40.900
habit, but I But I'm not going to do it for you.

00:46:40.900 --> 00:46:42.639
You have to do that. Right. So when it comes

00:46:42.639 --> 00:46:45.840
to peer coaching, in fact, it's best if the patient

00:46:45.840 --> 00:46:48.320
comes up with the solution themselves. Like,

00:46:48.440 --> 00:46:50.400
oh, how are you going to do that? How are you

00:46:50.400 --> 00:46:52.460
going to remember to do that? So you get that

00:46:52.460 --> 00:46:54.559
change. You know, we had this classic belief

00:46:54.559 --> 00:46:58.260
that you could develop a new habit in 21 days.

00:46:58.699 --> 00:47:01.599
And that is such a fallacy. We now know that

00:47:01.599 --> 00:47:04.659
it takes about nine months and at nine months

00:47:04.659 --> 00:47:09.309
with daily reminding. For us to create a sustainable

00:47:09.309 --> 00:47:13.489
new habit nine months. This isn't a 321 day kind

00:47:13.489 --> 00:47:16.809
of thing And so being able to help the patient

00:47:16.809 --> 00:47:19.050
if they don't have a so we can't come up with

00:47:19.050 --> 00:47:21.730
a solution Well, here's some here's an idea.

00:47:21.730 --> 00:47:23.829
Here's what's worked for other patients of mine

00:47:23.829 --> 00:47:26.070
Here's two or three ideas that you know, and

00:47:26.070 --> 00:47:27.590
here's something that worked for me. You might

00:47:27.590 --> 00:47:31.090
think about that you know at times I'll help

00:47:31.090 --> 00:47:33.969
the the patient lead them a little bit in terms

00:47:33.969 --> 00:47:36.960
of Giving them some ideas if they can't come

00:47:36.960 --> 00:47:40.480
up with any on their own But if you can let them

00:47:40.480 --> 00:47:42.579
come up with the idea and the solution on their

00:47:42.579 --> 00:47:47.940
own and you can just help reinforce that That's

00:47:47.940 --> 00:47:50.019
where you're going to be most successful I I

00:47:50.019 --> 00:47:52.239
want to add one more thing chris because I think

00:47:52.239 --> 00:47:55.300
When I was first doing this I was and I was doing

00:47:55.300 --> 00:47:57.119
ending up i'm impatient to have a lot of cavities

00:47:57.119 --> 00:47:59.619
start coming to me Like word of mouth and it's

00:47:59.619 --> 00:48:01.760
like oh this guy is like, you know Help you and

00:48:01.760 --> 00:48:04.139
help you stop getting cavities and I mean, you

00:48:04.139 --> 00:48:06.400
know And so I saw these people that were quite

00:48:06.400 --> 00:48:10.059
desperate, but they had Tremendous need for restorative

00:48:10.059 --> 00:48:12.539
dentistry like they had mouths full of cavities

00:48:12.539 --> 00:48:16.039
And so suddenly i'm doing I'm trying to treat

00:48:16.039 --> 00:48:18.260
this from a medical standpoint and I find myself

00:48:18.260 --> 00:48:21.739
doing all these major restorative cases on these

00:48:21.739 --> 00:48:23.900
patients because At the end of the day I could

00:48:23.900 --> 00:48:26.380
get them to stop having new cavities, but I still

00:48:26.380 --> 00:48:31.559
had to restore the damage that was there and

00:48:31.559 --> 00:48:35.019
I'll never forget one day during my coaching

00:48:35.019 --> 00:48:39.639
program. I had this like I would sequentialize

00:48:39.639 --> 00:48:42.079
the treatment So first we're going to do this

00:48:42.079 --> 00:48:44.260
then we're going to do that and then we're going

00:48:44.260 --> 00:48:47.159
to do this So I lay out their restorative care

00:48:47.159 --> 00:48:50.559
like in four or five logical steps. It was my

00:48:50.559 --> 00:48:56.059
idea, right? Yeah, and One day I realized You

00:48:56.059 --> 00:48:58.239
know if you want somebody to be successful like

00:48:58.239 --> 00:49:00.119
I would have a patient Let's say that they needed

00:49:00.119 --> 00:49:02.360
to start brushing and flossing better and they

00:49:02.360 --> 00:49:07.420
also needed to give up Mountain dew right because

00:49:07.420 --> 00:49:10.429
they were drinking six a day, right? And so we'd

00:49:10.429 --> 00:49:12.570
identify those two risk factors. We'd talk about

00:49:12.570 --> 00:49:15.690
it. And then I would say, OK, here's where you

00:49:15.690 --> 00:49:18.769
should start. And I finally got to the point

00:49:18.769 --> 00:49:22.329
where I realized, what would you like to do first?

00:49:22.889 --> 00:49:24.250
Right? We're only going to try it. We're only

00:49:24.250 --> 00:49:26.730
going to do one thing at a time, because it's

00:49:26.730 --> 00:49:28.889
hard enough to make behavioral change. You can

00:49:28.889 --> 00:49:31.349
only do one at a time. Which one would you pick?

00:49:31.809 --> 00:49:34.530
And found that instead of me telling them what

00:49:34.530 --> 00:49:38.960
to do, letting them decide, a lot more successful

00:49:38.960 --> 00:49:41.239
for them and then if I could get them to come

00:49:41.239 --> 00:49:43.480
up with a solution and I'd press them like I

00:49:43.480 --> 00:49:46.019
want to have a specific solution like take the

00:49:46.019 --> 00:49:48.079
example of the two patients at both say I want

00:49:48.079 --> 00:49:50.920
to lose 15 pounds and The one says yeah, I'm

00:49:50.920 --> 00:49:52.739
just gonna I'm gonna lose it. I'm working on

00:49:52.739 --> 00:49:56.039
that and the other one says well I'm gonna start

00:49:56.039 --> 00:49:57.820
it. I mean right from here. I'm going to the

00:49:57.820 --> 00:50:00.400
gym. I'm gonna get a gym membership I'm gonna

00:50:00.400 --> 00:50:02.920
be there like Four mornings a week before work.

00:50:03.099 --> 00:50:06.500
I'm going to start measuring portions of food

00:50:06.500 --> 00:50:08.539
I'm going to look at hidden sugars in my you

00:50:08.539 --> 00:50:10.619
know, somebody that has a specific plan of those

00:50:10.619 --> 00:50:14.199
two people who's most likely to lose 15 pounds

00:50:14.199 --> 00:50:16.840
Somebody that has it has come up with a very

00:50:16.840 --> 00:50:20.619
specific Plan for themselves and so if I could

00:50:20.619 --> 00:50:24.139
just help patients create that plan and let them

00:50:24.139 --> 00:50:26.820
pick where they wanted to start It became a lot

00:50:26.820 --> 00:50:30.329
more successful. So It's a long -winded answer

00:50:30.329 --> 00:50:33.329
to your very short question and I apologize but

00:50:33.329 --> 00:50:35.489
but I think you know the difference between educating

00:50:35.489 --> 00:50:39.070
a patient and coaching is Educating it was just

00:50:39.070 --> 00:50:41.190
demonstrating something and coaching is actually

00:50:41.190 --> 00:50:44.449
helping them understand Why they want to do it

00:50:44.449 --> 00:50:46.889
and help motivate them to actually accomplish

00:50:46.889 --> 00:50:49.030
it and giving them the skills they need to make

00:50:49.030 --> 00:50:53.889
it happen Yeah That's good. You know Malcolm

00:50:53.889 --> 00:50:57.389
Gladwell in the tipping point talks about you

00:50:57.389 --> 00:51:01.780
got a have three components. You got to make

00:51:01.780 --> 00:51:05.340
it personal, practical, and your message has

00:51:05.340 --> 00:51:08.400
got to be sticky. So it doesn't go in one ear

00:51:08.400 --> 00:51:12.559
and out the other. So yeah, all good things.

00:51:14.019 --> 00:51:17.119
Yeah, look at the growth you've had. Oh, my goodness.

00:51:17.380 --> 00:51:21.639
You know, I you know, I was just on a guest on

00:51:21.639 --> 00:51:25.900
a podcast two days ago. And they started talking

00:51:25.900 --> 00:51:28.019
about all the things that I'd done in my career,

00:51:28.159 --> 00:51:31.119
right? And they asked, you know, do you ever

00:51:31.119 --> 00:51:36.079
look back and go, wow, like, you know, how did

00:51:36.079 --> 00:51:39.440
you get there? And because I had actually asked

00:51:39.440 --> 00:51:44.179
the host, like, wow, how did how did you how

00:51:44.179 --> 00:51:47.099
did you get to there in your life? Right. And

00:51:47.099 --> 00:51:50.630
they were like, well. And I and I started thinking

00:51:50.630 --> 00:51:52.130
about and then they asked me and I started thinking

00:51:52.130 --> 00:51:54.010
about it It's like, you know when I graduated

00:51:54.010 --> 00:51:55.710
from dental school, I just want to be a dentist

00:51:55.710 --> 00:51:58.010
I want to be a very good dentist. I wanted to

00:51:58.010 --> 00:52:00.969
have a great practice. I wanted to help all my

00:52:00.969 --> 00:52:05.349
patients And then I got you know, my curiosity

00:52:05.349 --> 00:52:08.590
that's a curse to my curiosity took You know

00:52:08.590 --> 00:52:10.429
took me to the point of like well, how can I

00:52:10.429 --> 00:52:13.409
do this better? You know, and you know, I continued

00:52:13.409 --> 00:52:16.460
to always look for innovations. I felt like it

00:52:16.460 --> 00:52:18.639
was part of my responsibility as stewardship

00:52:18.639 --> 00:52:22.099
in the profession to leave it better than when

00:52:22.099 --> 00:52:26.500
I was inherited it, right, from the people ahead

00:52:26.500 --> 00:52:30.260
of us. And so I was always looking for a better

00:52:30.260 --> 00:52:33.559
way, always doing that. And if you're curious,

00:52:33.699 --> 00:52:36.019
you know, I kind of went through one door and

00:52:36.019 --> 00:52:38.179
that was a whole new hallway with a bunch of

00:52:38.179 --> 00:52:42.940
doors. Went through a different door and my curiosity

00:52:42.940 --> 00:52:45.900
led me down another hallway and pretty soon you

00:52:45.900 --> 00:52:49.699
end up like You know being a clinical dentist

00:52:49.699 --> 00:52:53.000
was such a small part of my my life and career,

00:52:53.219 --> 00:52:56.119
right? I mean I love clinical practice but and

00:52:56.119 --> 00:52:59.440
I look back on my career and it actually was

00:52:59.440 --> 00:53:03.300
a very just a small percentage of what I've actually

00:53:03.300 --> 00:53:06.480
ended up doing with my life in my education in

00:53:06.480 --> 00:53:09.880
terms of um creating you know or building businesses

00:53:09.880 --> 00:53:12.340
creating products changing philosophies writing

00:53:12.340 --> 00:53:16.019
books uh having my own podcast if you'd have

00:53:16.019 --> 00:53:19.559
told me five years ago i'd have a podcast i'd

00:53:19.559 --> 00:53:21.860
have laughed at you and i'm sure i'm sure you

00:53:21.860 --> 00:53:24.400
can kind of identify with that chris but then

00:53:24.400 --> 00:53:26.679
i sit here and go people ask well how'd you do

00:53:26.679 --> 00:53:28.780
that and it's like you know it was just a series

00:53:28.780 --> 00:53:32.829
of decisions but It was somewhat serendipitous

00:53:32.829 --> 00:53:35.530
led by my curiosity because like I say my that

00:53:35.530 --> 00:53:39.269
wasn't my plan like I look back I absolutely

00:53:39.269 --> 00:53:41.429
wouldn't change anything in my life. I've loved

00:53:41.429 --> 00:53:47.989
every opportunity i've had um And oh another

00:53:47.989 --> 00:53:53.809
person A great dentist friend has a saying that

00:53:53.809 --> 00:53:58.199
persistence creates opportunity Like just keep

00:53:58.199 --> 00:54:02.519
doing it and opportunity will come and having

00:54:02.519 --> 00:54:05.639
that I think that optimism You know, I've been

00:54:05.639 --> 00:54:08.500
able to do so many things research, you know

00:54:08.500 --> 00:54:12.219
inventions I I just it's been so much fun, you

00:54:12.219 --> 00:54:14.820
know, and I'm still having fun. I retired from

00:54:14.820 --> 00:54:17.679
clinical practice like you did I retired in 2019

00:54:17.679 --> 00:54:20.039
I miss my team my patients and what have you

00:54:20.039 --> 00:54:23.659
but it's given me the time and flexibility and

00:54:23.659 --> 00:54:27.750
freedom to actually do more in terms of, I think,

00:54:27.769 --> 00:54:32.530
helping a greater number of people. So I'm just,

00:54:32.710 --> 00:54:37.789
I'm living my best life, you know. Well, I love

00:54:37.789 --> 00:54:41.289
that you have used the word curiosity many times

00:54:41.289 --> 00:54:47.650
today because I see the difference. I learned

00:54:47.650 --> 00:54:52.110
the difference. We lose our curiosity as we start

00:54:52.110 --> 00:54:58.059
to grow up. Children ask anywhere from more than

00:54:58.059 --> 00:55:02.219
300 questions a day. How come? Why is that? Are

00:55:02.219 --> 00:55:06.199
you sure? Mommy, why is this happening? And as

00:55:06.199 --> 00:55:10.539
we get older, we come to think we know the answers

00:55:10.539 --> 00:55:14.219
to all the questions. So we stop asking questions

00:55:14.219 --> 00:55:19.079
and we lose curiosity. And so I love that. You

00:55:19.079 --> 00:55:24.019
have stayed curious and your curiosity has driven

00:55:24.019 --> 00:55:29.000
a lot of your success in helping people. So that's

00:55:29.000 --> 00:55:33.119
a great legacy. What specifically do you want

00:55:33.119 --> 00:55:37.519
your legacy to be? Oh, you know, I haven't even

00:55:37.519 --> 00:55:42.940
thought about that, Chris. I think I want to

00:55:42.940 --> 00:55:46.079
be a great example for my children and grandchildren

00:55:46.079 --> 00:55:51.260
that I want them to have a belief that they can

00:55:51.260 --> 00:55:55.780
accomplish anything in the world that they Can

00:55:55.780 --> 00:56:00.360
dream of right? I guess that if I could Leave

00:56:00.360 --> 00:56:03.320
leave some example for them that anything is

00:56:03.320 --> 00:56:06.920
possible If you just believe and if you're willing

00:56:06.920 --> 00:56:10.480
to put the work in if you're willing to be persistent

00:56:10.480 --> 00:56:14.820
opportunities will come and I think for me, that's

00:56:14.820 --> 00:56:17.179
that's the most important legacy, you know being

00:56:17.179 --> 00:56:19.869
a a great husband and father and grandfather.

00:56:20.949 --> 00:56:23.309
And then I think, you know, from a professional

00:56:23.309 --> 00:56:26.469
standpoint, just that I'm that I was a positive

00:56:26.469 --> 00:56:30.590
influence and I and I help people, you know.

00:56:32.130 --> 00:56:37.110
I had a physician, he was elderly at the time.

00:56:38.409 --> 00:56:42.429
And I said, looking back at your life, how would

00:56:42.429 --> 00:56:45.119
you define, you know, success? And he was in

00:56:45.119 --> 00:56:48.400
his 90s at the time. And he said, Kim, I want

00:56:48.400 --> 00:56:50.659
to believe that I help more people than I hurt.

00:56:54.400 --> 00:56:57.460
And I thought, you know, what a beautiful statement,

00:56:57.860 --> 00:57:00.019
because I think we unintentionally hurt people

00:57:00.019 --> 00:57:02.800
in our life as we go through our journey. And

00:57:02.800 --> 00:57:05.679
just knowing that or hoping that you're you're

00:57:05.679 --> 00:57:09.880
helping more people. I think that's that's kind

00:57:09.880 --> 00:57:14.170
of a legacy I'd like to have. Yeah. And it's

00:57:14.170 --> 00:57:17.769
a big one. And it's right on point, sir. Oh,

00:57:17.929 --> 00:57:21.510
thanks, Chris. You're welcome. Any last words

00:57:21.510 --> 00:57:27.110
you have for our listeners today? I, you know,

00:57:27.110 --> 00:57:30.429
I guess, Chris, I really appreciate you. I think

00:57:30.429 --> 00:57:34.889
they're I really appreciate your invitation here

00:57:34.889 --> 00:57:37.110
to be on your podcast. I've enjoyed this conversation.

00:57:37.150 --> 00:57:39.710
I love talking to you and talking about all these

00:57:39.710 --> 00:57:44.840
ideas and topics. Think is the same thing I would

00:57:44.840 --> 00:57:47.860
tell them is is become your own advocate when

00:57:47.860 --> 00:57:50.119
it comes to your health care Become your own

00:57:50.119 --> 00:57:54.260
advocate educate yourself ask questions Don't

00:57:54.260 --> 00:57:58.159
just accept the you know here take this pill

00:57:58.159 --> 00:58:00.719
But why am I taking this pill and what could

00:58:00.719 --> 00:58:04.760
what could I do? Maybe in my lifestyle that might

00:58:04.760 --> 00:58:09.079
alter that so I didn't need it You know, how

00:58:09.079 --> 00:58:11.260
can I get healthy? You know, ask those kind of

00:58:11.260 --> 00:58:13.360
questions. And at the same point in time, have

00:58:13.360 --> 00:58:16.599
faith and hope and the confidence that whatever

00:58:16.599 --> 00:58:18.440
it is you want to accomplish in your life, it's

00:58:18.440 --> 00:58:21.659
possible, right? I mean, you know, it's possible.

00:58:22.219 --> 00:58:26.260
So I think that's the message I'd like to leave.

00:58:27.139 --> 00:58:30.460
Absolutely. And it's a great one. And thank you

00:58:30.460 --> 00:58:33.340
so much for being on the Health Lifelines podcast

00:58:33.340 --> 00:58:36.639
with me today. I really appreciate it. Thank

00:58:36.639 --> 00:58:39.019
you, Chris, and I can't wait to see you again

00:58:39.019 --> 00:58:43.800
sometime. All right, that sounds good. That's

00:58:43.800 --> 00:58:47.159
it for today's episode of Health Lifelines, brought

00:58:47.159 --> 00:58:50.219
to you by the Lifeguard Approach. I hope you

00:58:50.219 --> 00:58:53.079
found inspiration and actionable insights to

00:58:53.079 --> 00:58:55.880
support you and your patients' journeys towards

00:58:55.880 --> 00:58:59.219
better health and more fulfilling lives. Remember,

00:59:00.019 --> 00:59:04.340
every small step you take today builds the foundation

00:59:04.340 --> 00:59:08.510
for a healthier tomorrow. If you enjoyed this

00:59:08.510 --> 00:59:11.469
episode, please take a moment to rate, review,

00:59:11.929 --> 00:59:14.309
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00:59:14.309 --> 00:59:17.489
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00:59:17.489 --> 00:59:20.750
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00:59:20.750 --> 00:59:23.650
-conscious individuals and dental professionals

00:59:23.650 --> 00:59:26.789
focused on becoming lifeguards for their patients.

00:59:27.719 --> 00:59:31.139
For more tips, tools, and resources from the

00:59:31.139 --> 00:59:35.880
Lifeguard Approach, visit us online at thelifeguardapproach

00:59:35.880 --> 00:59:40.219
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00:59:40.719 --> 00:59:44.320
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00:59:44.320 --> 00:59:47.900
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00:59:48.420 --> 00:59:51.480
stay inspired, and keep showing up as a lifeguard

00:59:51.480 --> 00:59:55.079
for your patients at every single appointment.
