WEBVTT 00:00:00.000 --> 00:00:02.600 Hello. On this week's show, I talk to Jared Ball 00:00:02.600 --> 00:00:05.759 of Bear Home Inspections. We go over some things 00:00:05.759 --> 00:00:07.960 to be on the lookout for specifically in the 00:00:07.960 --> 00:00:09.980 Pacific Northwest during a home inspection that 00:00:09.980 --> 00:00:12.580 could save you thousands of dollars. We also 00:00:12.580 --> 00:00:15.259 get into why you should always get a home inspection 00:00:15.259 --> 00:00:18.120 with new construction. And we talk about some 00:00:18.120 --> 00:00:20.339 of the things we've seen, some horror stories 00:00:20.339 --> 00:00:22.079 out in the field that you might want to be on 00:00:22.079 --> 00:00:25.140 the lookout for as well. Hey, look, if we haven't 00:00:25.140 --> 00:00:27.359 met before, my name is Doug Varenas. I'm a licensed 00:00:27.359 --> 00:00:30.230 real estate agent in Washington, and Oregon. 00:00:30.510 --> 00:00:32.789 And if you think we might be a good fit to work 00:00:32.789 --> 00:00:35.350 together, buying, selling or investing here, 00:00:35.509 --> 00:00:40.229 please click the link in the description below 00:00:40.229 --> 00:00:45.549 to schedule a 100 % free, no pressure chat where 00:00:45.549 --> 00:00:48.590 you can get all your questions answered and all 00:00:48.590 --> 00:00:50.630 the information you need to make the best decision 00:00:50.630 --> 00:00:53.750 for you. And even if you're looking to buy or 00:00:53.750 --> 00:00:56.929 sell in another state, I have a vast network 00:00:56.929 --> 00:01:00.320 of vetted resources. resources that I can hook 00:01:00.320 --> 00:01:04.019 you up with to get that accomplished. So thanks 00:01:04.019 --> 00:01:06.060 for watching, and let's get into the show. My 00:01:06.060 --> 00:01:08.480 guest today is Jared Ball. He's the owner and 00:01:08.480 --> 00:01:11.599 operator of Bear Home Inspections and an all 00:01:11.599 --> 00:01:15.680 -around great guy. We've done a number of deals, 00:01:15.700 --> 00:01:19.200 and he always does a great job. And so welcome 00:01:19.200 --> 00:01:22.060 to the show, Jared. I appreciate having you on 00:01:22.060 --> 00:01:23.799 the show. Yeah, my pleasure. Thanks for having 00:01:23.799 --> 00:01:27.780 me, Doug. Yeah. So let the viewers know how you... 00:01:27.819 --> 00:01:31.060 You got into home inspection originally. Yeah, 00:01:31.120 --> 00:01:34.400 it was. So it's funny because I used to be a 00:01:34.400 --> 00:01:38.769 carpenter. I was. You know, a lot of my working 00:01:38.769 --> 00:01:41.849 experience was through construction. And I worked 00:01:41.849 --> 00:01:44.549 really hard at getting to where I was in construction. 00:01:44.989 --> 00:01:48.230 I journeyed out as a journeyman carpenter. And 00:01:48.230 --> 00:01:51.230 it was right at that point where I started experiencing 00:01:51.230 --> 00:01:54.810 some knee issues, primarily some osteoarthritis. 00:01:54.890 --> 00:01:58.150 And that was very much job related. If you can 00:01:58.150 --> 00:02:01.189 imagine, you know, carrying 60 pounds of tools 00:02:01.189 --> 00:02:04.109 on your person and then going up and down ladders, 00:02:04.129 --> 00:02:05.989 working on your knees. It's just, you know, my 00:02:05.989 --> 00:02:07.840 legs kind of took a toll. During that time, I 00:02:07.840 --> 00:02:11.479 was really into long -distance running. That 00:02:11.479 --> 00:02:14.080 was kind of my outlet just to kind of burn off 00:02:14.080 --> 00:02:18.419 steam, especially steam from the job sites. But, 00:02:18.599 --> 00:02:20.699 you know, it eventually got to a point where 00:02:20.699 --> 00:02:23.520 I had a couple surgeries. The smart people said, 00:02:23.659 --> 00:02:26.680 you know, listen, kid, you've got no business 00:02:26.680 --> 00:02:29.419 in construction anymore. Your knees look pretty 00:02:29.419 --> 00:02:33.169 bad. looking at those joints specifically, you 00:02:33.169 --> 00:02:36.150 look like you're in your 60s, not your 30s. And 00:02:36.150 --> 00:02:38.469 so what we're looking at is just the ultimate 00:02:38.469 --> 00:02:41.050 lack of cartilage in between, you know, the bones 00:02:41.050 --> 00:02:44.370 in the knee. And so it was kind of a shock because 00:02:44.370 --> 00:02:47.909 I was planning on just staying within carpentry 00:02:47.909 --> 00:02:50.870 and other residential services for the rest of 00:02:50.870 --> 00:02:53.689 my career until, you know, it was time to retire. 00:02:53.870 --> 00:02:57.370 So how do you take that information when, you 00:02:57.370 --> 00:03:00.379 know, your joy and your passion is... all of 00:03:00.379 --> 00:03:03.560 your experiences in construction. And so I ended 00:03:03.560 --> 00:03:05.599 up, you know, dabbling around just to put some 00:03:05.599 --> 00:03:07.819 food on the table and just taking jobs here and 00:03:07.819 --> 00:03:10.939 there and taking it easier on my body. And I 00:03:10.939 --> 00:03:13.300 thought, you know what? I'm qualified to sit 00:03:13.300 --> 00:03:15.860 in a crane. Why not just... take what I know 00:03:15.860 --> 00:03:19.520 about construction and apply that to moving boxes, 00:03:19.560 --> 00:03:22.020 you know, all around the job site. And you might 00:03:22.020 --> 00:03:24.319 as well, you know, use my experience with some 00:03:24.319 --> 00:03:27.300 of the contractors and the supervisors in our 00:03:27.300 --> 00:03:30.139 area. And so I looked into that. There is a really 00:03:30.139 --> 00:03:33.280 interesting, really cool program over here in 00:03:33.280 --> 00:03:36.199 Woodland, Washington that trains people to become. 00:03:37.159 --> 00:03:39.659 great heavy machinery operators, and they had 00:03:39.659 --> 00:03:42.099 a crane program. And I remember the recruiter, 00:03:42.199 --> 00:03:44.680 she sat me down and she goes, Jared, I know your 00:03:44.680 --> 00:03:47.979 type. You're not a crane operator. And I'm thinking, 00:03:48.139 --> 00:03:53.900 are you a recruiter? I have $16 ,000 here. Take 00:03:53.900 --> 00:03:56.560 my money. I want to get to work. And she goes, 00:03:56.680 --> 00:03:59.280 no, no, no, no. You know, you're very, you can 00:03:59.280 --> 00:04:01.620 tell you're very people oriented. You like working 00:04:01.620 --> 00:04:03.780 with people. And there's other ways that you 00:04:03.780 --> 00:04:05.939 can take your experience and apply that into 00:04:05.939 --> 00:04:08.360 something else. And so I was like, OK, tell me 00:04:08.360 --> 00:04:10.080 more. And she goes, have you thought about home 00:04:10.080 --> 00:04:11.939 inspections? I thought, yeah, I've thought about 00:04:11.939 --> 00:04:14.800 it. Absolutely not. Because for a carpenter, 00:04:14.979 --> 00:04:17.199 you know, inspectors, engineers and architects 00:04:17.199 --> 00:04:19.519 are kind of our mortal enemies. We work with 00:04:19.519 --> 00:04:21.720 them quite a bit just to get the job done. But 00:04:21.720 --> 00:04:23.740 they certainly, you know, they don't make our 00:04:23.740 --> 00:04:26.620 job any easier. In fact, there's a lot of conversation. 00:04:27.019 --> 00:04:29.379 or I guess you can call professional arguments 00:04:29.379 --> 00:04:32.720 that happen on the job site when you apply what 00:04:32.720 --> 00:04:35.060 looks good on the blueprint and how things actually 00:04:35.060 --> 00:04:38.680 get assembled. And so, you know, I thought absolutely 00:04:38.680 --> 00:04:41.600 not. And she goes, well, I'm not talking about 00:04:41.600 --> 00:04:43.959 county or city inspectors. I'm talking about 00:04:43.959 --> 00:04:46.279 private. When someone's interested in buying 00:04:46.279 --> 00:04:49.060 a house or maintaining a house or just wanting 00:04:49.060 --> 00:04:51.300 to know what the condition of their house is, 00:04:51.360 --> 00:04:54.100 that's where you could step in with your experience. 00:04:54.620 --> 00:04:57.060 And I still shook it off. Like, absolutely not. 00:04:57.160 --> 00:04:58.819 That sounds, it doesn't sound like a good fit 00:04:58.819 --> 00:05:01.379 for me. But something she said was just ringing 00:05:01.379 --> 00:05:03.500 around in my ears for the rest of the evening 00:05:03.500 --> 00:05:06.069 and I couldn't sleep. Three in the morning, I 00:05:06.069 --> 00:05:08.470 jumped on the computer and I think it was by 00:05:08.470 --> 00:05:11.149 seven, seven o 'clock in the morning. I already 00:05:11.149 --> 00:05:13.490 came up with the full business plan and it was 00:05:13.490 --> 00:05:16.610 just a few weeks later, I got it all, you know, 00:05:16.610 --> 00:05:18.629 kind of squared away. I took some time off to 00:05:18.629 --> 00:05:19.790 - What did she say? What did she say that was 00:05:19.790 --> 00:05:22.779 - It was just - It was just that - Just everything? 00:05:23.060 --> 00:05:26.180 Yeah. It was just some information about why 00:05:26.180 --> 00:05:29.279 I would be a good home inspector in regard to 00:05:29.279 --> 00:05:32.560 the information that I have and the experience 00:05:32.560 --> 00:05:35.540 and overall just my passion from building and 00:05:35.540 --> 00:05:38.759 just building sciences. And at that time, it 00:05:38.759 --> 00:05:41.240 was kind of a risk because at that time, I was 00:05:41.240 --> 00:05:45.899 not interested in could -bes. I needed to get 00:05:45.899 --> 00:05:48.699 straight to work. I needed to be able to provide. 00:05:48.959 --> 00:05:52.399 But looking more and more and more into it, late 00:05:52.399 --> 00:05:54.860 at night, it made more sense. She definitely 00:05:54.860 --> 00:05:58.160 knew what she was talking about. Because you 00:05:58.160 --> 00:06:00.959 could have just worked for an inspection company. 00:06:01.160 --> 00:06:04.379 So what was the impetus or why did you choose 00:06:04.379 --> 00:06:06.279 to go into business? I'm always interested to 00:06:06.279 --> 00:06:08.240 hear about that journey. What made you decide 00:06:08.240 --> 00:06:10.860 to start your own inspection business versus 00:06:10.860 --> 00:06:13.319 just being in it? That's a great question. My 00:06:13.319 --> 00:06:16.319 wife always wanted me to start my own construction 00:06:16.319 --> 00:06:19.420 company. And I thought, gosh, that would be... 00:06:19.529 --> 00:06:22.050 Another project. I'm a guy who has too many hobbies. 00:06:22.089 --> 00:06:24.430 I have too many things and projects that happen 00:06:24.430 --> 00:06:27.889 that pop up. And I actually was interested in 00:06:27.889 --> 00:06:29.870 eliminating a lot of the things that I do with 00:06:29.870 --> 00:06:32.250 my hands and with my time because I just I wanted 00:06:32.250 --> 00:06:34.310 to live within simplicity. But, you know, she 00:06:34.310 --> 00:06:36.250 says, no, you would always be a good business 00:06:36.250 --> 00:06:38.790 owner. And I felt like I needed more organization 00:06:38.790 --> 00:06:41.430 skills in order to take on something like that. 00:06:41.720 --> 00:06:44.720 But no, I liked the idea of just working for 00:06:44.720 --> 00:06:48.240 myself. I liked the idea of going above and beyond 00:06:48.240 --> 00:06:51.000 and not being told how I'm going to do my job 00:06:51.000 --> 00:06:53.879 or when I need to do something. Ultimately, I 00:06:53.879 --> 00:06:57.860 think that's where it landed. Before construction, 00:06:58.160 --> 00:07:01.199 I had quite a bit of customer service, time in 00:07:01.199 --> 00:07:05.540 customer service. And if you have visited a job 00:07:05.540 --> 00:07:08.930 yard, there's not a whole lot of it. There's 00:07:08.930 --> 00:07:11.069 not a whole lot of that on a construction site. 00:07:11.209 --> 00:07:14.250 Not to throw any shade on construction workers, 00:07:14.490 --> 00:07:17.769 but we are pretty much close to cavemen. You 00:07:17.769 --> 00:07:20.910 know what? In all the plumbers and HVAC people 00:07:20.910 --> 00:07:23.069 and all the other business owners, that's the 00:07:23.069 --> 00:07:25.930 biggest Achilles heel, I feel like, is just the 00:07:25.930 --> 00:07:29.750 ability to interact and get back to people, answer 00:07:29.750 --> 00:07:33.149 the phone. Communication is huge. And I don't 00:07:33.149 --> 00:07:35.310 get it because these people could be doing gangbusters. 00:07:35.470 --> 00:07:38.129 And the people I use are like, you know. really 00:07:38.129 --> 00:07:40.829 good communicators or the best out of the cavemen, 00:07:40.889 --> 00:07:43.129 I guess. But yeah, that's such a barrier and 00:07:43.129 --> 00:07:46.930 such a good point to realize. It is imperative 00:07:46.930 --> 00:07:50.069 that a business like yours communicates well. 00:07:50.189 --> 00:07:51.990 And I don't understand why more people don't. 00:07:52.160 --> 00:07:54.759 realize that i don't get it you know we all we 00:07:54.759 --> 00:07:57.139 often hear the phrase communication is key it 00:07:57.139 --> 00:07:59.920 it really is whether you are building a house 00:07:59.920 --> 00:08:02.639 building a deck building a business um or just 00:08:02.639 --> 00:08:05.060 relationships and that's all this is it's just 00:08:05.060 --> 00:08:07.100 relationships building good relationships that 00:08:07.100 --> 00:08:10.620 all requires uh not just communication but good 00:08:10.620 --> 00:08:15.819 communication so um you know i i wanted i wanted 00:08:15.819 --> 00:08:19.810 to really kind of soar on that. I wanted to take 00:08:19.810 --> 00:08:22.269 what I have learned through customer service 00:08:22.269 --> 00:08:26.550 and how to take, you know, how to serve people 00:08:26.550 --> 00:08:29.769 and how to help people along with my knowledge 00:08:29.769 --> 00:08:32.309 of building sciences. That's kind of where I 00:08:32.309 --> 00:08:34.549 felt like I was going to be able to fit into 00:08:34.549 --> 00:08:38.710 this in home inspection. So, you know, after 00:08:38.710 --> 00:08:41.509 starting it up, You know, as with any startup 00:08:41.509 --> 00:08:43.929 business, it just, it takes time. You got to 00:08:43.929 --> 00:08:45.710 build the trust along with the relationships 00:08:45.710 --> 00:08:47.789 and, you know, you got to introduce yourself 00:08:47.789 --> 00:08:51.529 and explain to people what your value is. And 00:08:51.529 --> 00:08:54.690 I was not really into like, you know, the typical 00:08:54.690 --> 00:08:57.090 showman type, like I can promise you this and 00:08:57.090 --> 00:09:00.330 this, I, you know, I. I kind of started off showing 00:09:00.330 --> 00:09:02.970 people what I can do instead of talking about 00:09:02.970 --> 00:09:05.230 what I can do. And a lot of that, you know, it 00:09:05.230 --> 00:09:06.970 was kind of risky, but a lot of that was kind 00:09:06.970 --> 00:09:09.269 of free work. And I've always been cautioned. 00:09:09.269 --> 00:09:11.830 We all have been cautioned. Don't do anything 00:09:11.830 --> 00:09:16.669 for free. But how do you convince anyone in business, 00:09:16.789 --> 00:09:19.490 you know, your values and your principles and 00:09:19.490 --> 00:09:24.159 your qualities if they can't see it? That's kind 00:09:24.159 --> 00:09:27.259 of a risk to trust. From a real estate agent 00:09:27.259 --> 00:09:29.600 point of view, it's kind of a risk to trust your 00:09:29.600 --> 00:09:33.360 client with someone you've never really met, 00:09:33.480 --> 00:09:35.639 you've never really seen the way they operate 00:09:35.639 --> 00:09:38.240 and how they handle a very delicate process. 00:09:39.100 --> 00:09:41.799 Right. Well, I think it was that communication, 00:09:41.879 --> 00:09:43.940 though, was the foundation. Because we met at 00:09:43.940 --> 00:09:47.320 a real estate investors meeting where we were 00:09:47.320 --> 00:09:52.059 just chatting about whatever. You know, I appreciated 00:09:52.059 --> 00:09:54.399 the fact that you came to this investors meeting 00:09:54.399 --> 00:09:57.279 because it was just a it's a variety of people. 00:09:57.580 --> 00:09:59.500 And, you know, it's obvious you were there to 00:09:59.500 --> 00:10:02.820 like, you know, make those connections. But it 00:10:02.820 --> 00:10:04.980 was definitely not in a salesy way. It was just, 00:10:05.000 --> 00:10:07.679 you know, introducing yourself, you know, providing 00:10:07.679 --> 00:10:10.480 that value proposition for people. And, you know, 00:10:10.500 --> 00:10:12.620 it just seemed really natural. And that's why, 00:10:12.620 --> 00:10:15.200 you know, I definitely, you know, started using 00:10:15.200 --> 00:10:19.379 you is just that communication and that. I appreciated 00:10:19.379 --> 00:10:21.779 the hustle of showing up to that event and getting 00:10:21.779 --> 00:10:25.340 to know people. And so, yeah, it's relationships 00:10:25.340 --> 00:10:29.279 for sure. It was pretty easy because that event 00:10:29.279 --> 00:10:31.240 is actually a really cool, really cool event, 00:10:31.299 --> 00:10:35.539 that group. It's really easy to find good people 00:10:35.539 --> 00:10:37.940 in that group. That investors network is actually 00:10:37.940 --> 00:10:40.299 a great place to be when it comes to just meeting 00:10:40.299 --> 00:10:42.539 people, not just professionals. And so, yeah, 00:10:42.580 --> 00:10:45.320 it was really easy. But yeah, it was cool to 00:10:45.320 --> 00:10:48.029 meet you there. Yeah. And business is booming. 00:10:48.110 --> 00:10:51.210 You're doing residential and commercial. And 00:10:51.210 --> 00:10:54.370 so one of the things that I appreciate about 00:10:54.370 --> 00:10:58.529 your inspection style is that it's very educational 00:10:58.529 --> 00:11:02.389 for the buyer. So a lot of times I feel like 00:11:02.389 --> 00:11:05.250 it's a passive thing. And at the end you get. 00:11:05.629 --> 00:11:07.929 a report and then you know i'll go through it 00:11:07.929 --> 00:11:10.090 or you'll go through it a little bit or the inspector 00:11:10.090 --> 00:11:12.970 will go through it but for you and kind of how 00:11:12.970 --> 00:11:15.590 you do it it seems to me a lot more educational 00:11:15.590 --> 00:11:18.029 like as you're going through the process can 00:11:18.029 --> 00:11:21.070 you can you speak on how you do inspections and 00:11:21.070 --> 00:11:24.389 kind of what your frame of reference is for doing 00:11:24.389 --> 00:11:29.769 an inspection with a buyer yeah um Well, not 00:11:29.769 --> 00:11:33.850 everyone has a knowledge on how a house is built 00:11:33.850 --> 00:11:36.210 and how it operates, right? So there's a lot 00:11:36.210 --> 00:11:38.710 of mystery to the average home buyer, to the 00:11:38.710 --> 00:11:42.389 average home owner. And so I knew that when I 00:11:42.389 --> 00:11:46.610 was first trying to buy a house in 2016 or 2015, 00:11:46.809 --> 00:11:50.289 I think it was. I remember what that felt like. 00:11:50.370 --> 00:11:52.549 It was very stressful. It was very scary. This 00:11:52.549 --> 00:11:54.370 is going to be one of the biggest investments 00:11:54.370 --> 00:12:00.169 of my life. I took that and I thought, how can 00:12:00.169 --> 00:12:06.210 I relate to the young home buyer from 2015? How 00:12:06.210 --> 00:12:10.330 would I be able to meet him or her where they're 00:12:10.330 --> 00:12:13.110 at? And so, you know, I just made it my goal. 00:12:13.269 --> 00:12:16.110 Like we mentioned before, communication is key 00:12:16.110 --> 00:12:18.710 and that takes a lot of information. And so it 00:12:18.710 --> 00:12:22.769 just became my goal to educate and empower everyone 00:12:22.769 --> 00:12:25.590 on being the best homeowner or property owner 00:12:25.590 --> 00:12:28.789 possible. And so, you know, it's very common 00:12:28.789 --> 00:12:31.250 in this industry. You get the inspection done 00:12:31.250 --> 00:12:33.789 and you say, OK, I'm done. You'll get your report 00:12:33.789 --> 00:12:36.769 within the next 48 hours. I felt like that's 00:12:36.769 --> 00:12:39.990 not really the best sort of. Doug, you're in 00:12:39.990 --> 00:12:42.909 the medical industry as well, right? Yeah, I'm 00:12:42.909 --> 00:12:45.649 an occupational therapist as well. Yes. All right. 00:12:45.669 --> 00:12:49.350 So how do you ever have to, you know, hand over 00:12:49.350 --> 00:12:51.870 any bad news when it comes to like physical, 00:12:51.950 --> 00:12:54.320 like when it comes to the human? you know, the 00:12:54.320 --> 00:12:56.820 human body? Yeah, I've done, you know, assessments. 00:12:57.460 --> 00:12:59.600 Typically they've been, you know, in the pediatric 00:12:59.600 --> 00:13:03.110 realm, but you do have to deliver. you know, 00:13:03.149 --> 00:13:05.629 not so great news at times. It's nothing like 00:13:05.629 --> 00:13:09.409 a physician, but it's definitely, yes, you tend 00:13:09.409 --> 00:13:13.409 to be a bearer of some not great news. But then 00:13:13.409 --> 00:13:16.870 you also like to come with solutions and positivity 00:13:16.870 --> 00:13:20.350 as well, because no situation is, you know, so 00:13:20.350 --> 00:13:23.149 bleak that you can't find a little positive nugget 00:13:23.149 --> 00:13:26.259 in it. So, yeah. Yeah. So, you know, a house 00:13:26.259 --> 00:13:29.220 or a building is kind of built, you know, kind 00:13:29.220 --> 00:13:31.519 of similar to a human body. There's just a lot 00:13:31.519 --> 00:13:32.980 of systems and they're all working together. 00:13:33.200 --> 00:13:36.299 And so when you deliver, my job is to find defects, 00:13:36.539 --> 00:13:39.120 right? And so when you take a look at all the 00:13:39.120 --> 00:13:40.879 negative things in the home, when you deliver 00:13:40.879 --> 00:13:43.460 that news, you also have to deliver it with a 00:13:43.460 --> 00:13:46.059 bedside manner as well. Is that the right term 00:13:46.059 --> 00:13:48.960 when it comes to? Yeah. Yeah, that's right. Yeah. 00:13:49.039 --> 00:13:51.559 You have to have some empathy. And some understanding 00:13:51.559 --> 00:13:54.419 about where they're at, like you said, meeting 00:13:54.419 --> 00:13:56.460 them where they're at, because it is terrifying 00:13:56.460 --> 00:13:58.879 to get even the best home inspection because 00:13:58.879 --> 00:14:02.580 you see this laundry list of things on the inspection. 00:14:03.629 --> 00:14:05.389 If you're inexperienced, you don't know what 00:14:05.389 --> 00:14:08.370 to look for and you don't know how to separate 00:14:08.370 --> 00:14:10.610 the like minor little things that are just on 00:14:10.610 --> 00:14:13.470 the report versus things that are going to cost 00:14:13.470 --> 00:14:16.169 you a lot of money down the line. And so every 00:14:16.169 --> 00:14:19.169 report looks disastrous if it's not interpreted 00:14:19.169 --> 00:14:24.320 in a way that's helpful. Yeah. Yeah. So it's 00:14:24.320 --> 00:14:29.019 very common to basically just inform homeowners, 00:14:29.399 --> 00:14:31.879 homebuyers, what the defects are. And that's 00:14:31.879 --> 00:14:34.259 where the communication ends, typically in this 00:14:34.259 --> 00:14:36.759 industry. And that's not very comforting to me. 00:14:36.820 --> 00:14:39.100 That wasn't comforting to me when I was trying 00:14:39.100 --> 00:14:43.759 to buy a home back in 2015. I wanted something 00:14:43.759 --> 00:14:47.419 more out of that transaction. I wanted more information. 00:14:47.539 --> 00:14:51.820 And I wasn't unskilled on how to take care of 00:14:51.820 --> 00:14:55.570 the house. I just... I wasn't provided the communication. 00:14:56.049 --> 00:14:59.879 Yeah. And so that's what I sought out to achieve 00:14:59.879 --> 00:15:03.139 is to have the actual conversations. And it's 00:15:03.139 --> 00:15:06.840 typically frowned upon to have clients at the 00:15:06.840 --> 00:15:09.279 inspection to ask questions. And in my mind, 00:15:09.299 --> 00:15:11.960 that's exactly why we're there. We're there to 00:15:11.960 --> 00:15:14.399 answer questions because not everyone understands, 00:15:14.539 --> 00:15:17.799 you know, how a house is built together in full. 00:15:18.220 --> 00:15:21.000 And, you know, oftentimes I don't know everything 00:15:21.000 --> 00:15:23.379 myself. And so sometimes I need someone I need 00:15:23.379 --> 00:15:27.940 to ask, you know. Ask questions. I'm there to 00:15:27.940 --> 00:15:30.240 answer any questions, to address any concerns, 00:15:30.379 --> 00:15:33.080 because that is the time for it. You know, that 00:15:33.080 --> 00:15:35.100 is instead of just saying there's something wrong 00:15:35.100 --> 00:15:37.019 with the house. OK, well, what does that mean? 00:15:37.139 --> 00:15:40.139 How how drastic is it? Is this a minor defect? 00:15:40.320 --> 00:15:42.899 Is this a major defect? Is this a cataclysmic? 00:15:43.100 --> 00:15:45.100 you know, defect. Ultimately, we're all just 00:15:45.100 --> 00:15:47.779 concerned with the condition of the home on the 00:15:47.779 --> 00:15:50.179 health of those occupying those spaces. Right. 00:15:50.279 --> 00:15:52.799 So what does this mean for my wife and kids that 00:15:52.799 --> 00:15:55.080 I'm moving into this structure? Are we going 00:15:55.080 --> 00:15:57.759 to be safe in regard to the investment? Is this 00:15:57.759 --> 00:16:00.120 going to be a good purchase or are we going to 00:16:00.120 --> 00:16:02.279 be looking at appliances, systems and components 00:16:02.279 --> 00:16:04.639 that are going to be failing within the X many 00:16:04.639 --> 00:16:06.759 of years? And then we're looking at a lot of 00:16:06.759 --> 00:16:08.759 repair costs. And those are things that we need 00:16:08.759 --> 00:16:10.940 to know when we're. when we're buying homes, 00:16:11.139 --> 00:16:13.200 and also when we're sitting on them and maintaining 00:16:13.200 --> 00:16:16.240 them. Yeah. And I find it shocking that it's 00:16:16.240 --> 00:16:18.419 discouraged to have buyers there. And I certainly 00:16:18.419 --> 00:16:20.600 recommend my buyers to show up just because I 00:16:20.600 --> 00:16:23.559 know how you operate and I know that that's the 00:16:23.559 --> 00:16:26.620 value you provide. I have used other inspectors 00:16:26.620 --> 00:16:28.940 who don't do that. And the experience has just 00:16:28.940 --> 00:16:32.000 been kind of night and day. And it has been shocking 00:16:32.000 --> 00:16:34.320 to me that there's not more of that educational 00:16:34.320 --> 00:16:38.299 component during the process because the information 00:16:38.299 --> 00:16:40.659 by itself, if you don't know how to interpret 00:16:40.659 --> 00:16:42.600 it or you don't have the ability to interact 00:16:42.600 --> 00:16:47.080 and ask. questions is confusing. To get an inspection 00:16:47.080 --> 00:16:49.659 report and just look through it, if you're the 00:16:49.659 --> 00:16:54.059 layperson, is a nightmare. It is unbelievable 00:16:54.059 --> 00:16:57.139 that that would happen, and not to get on a soapbox 00:16:57.139 --> 00:16:59.759 here, but I'm with you where it's shocking to 00:16:59.759 --> 00:17:02.659 me that that is not more of a standard with inspections, 00:17:02.740 --> 00:17:05.859 to have the ability for the buyer to ask you 00:17:05.859 --> 00:17:08.660 questions and to give your opinion as much as 00:17:08.660 --> 00:17:11.319 you can. I know there's limits to that, and that's 00:17:11.319 --> 00:17:14.519 made apparent on the inspection report. You need 00:17:14.519 --> 00:17:18.480 to consult a specialist in this area, but this 00:17:18.480 --> 00:17:21.410 is what I'm seeing. Yeah, shocking. I appreciate 00:17:21.410 --> 00:17:23.789 what you do. Yeah, I can't say it's my pleasure. 00:17:23.910 --> 00:17:26.210 I feel I'm often told I should have been a teacher. 00:17:26.329 --> 00:17:28.289 It's just, you know, I like conveying information. 00:17:28.549 --> 00:17:30.430 And like I said, I don't know everything. Sometimes 00:17:30.430 --> 00:17:32.910 it's just passing along information just where 00:17:32.910 --> 00:17:37.130 it fits. Yeah. So let's get into some of the 00:17:37.130 --> 00:17:41.049 things that a buyer should look out for during 00:17:41.049 --> 00:17:43.230 an inspection. Let's try to separate some of 00:17:43.230 --> 00:17:46.109 those things that are red flags or something 00:17:46.109 --> 00:17:48.990 we need to, you know, get some further information 00:17:48.990 --> 00:17:51.430 about versus like the door is a little sticky 00:17:51.430 --> 00:17:54.369 or, you know, what are some things that buyers 00:17:54.369 --> 00:17:58.289 should be looking out for first and foremost 00:17:58.289 --> 00:18:00.519 in an inspection? That's a great question. I 00:18:00.519 --> 00:18:03.380 like the idea of kind of keeping it local to 00:18:03.380 --> 00:18:05.759 our area because we have a substantial amount 00:18:05.759 --> 00:18:08.420 of moisture in our area here in the Pacific Northwest. 00:18:08.579 --> 00:18:10.980 We got a lot of rain. We got a lot of moisture 00:18:10.980 --> 00:18:13.279 in the air. It's very humid here. Not like the 00:18:13.279 --> 00:18:18.039 humid in the South, but yeah, we certainly have 00:18:18.039 --> 00:18:21.599 a lot of water within our area. And so number 00:18:21.599 --> 00:18:26.259 one, that is our residential and commercial building 00:18:26.259 --> 00:18:30.390 enemy. That is the number one threat to our structures. 00:18:30.789 --> 00:18:33.009 So, you know, the phrase it all starts at the 00:18:33.009 --> 00:18:35.509 top. Number one, the roof. That's the first defense 00:18:35.509 --> 00:18:38.829 against moisture intrusion in our area. And so 00:18:38.829 --> 00:18:41.849 typically when we see moisture intrusion, it's 00:18:41.849 --> 00:18:44.509 not just water anymore. We're also looking at 00:18:44.509 --> 00:18:47.190 conducive conditions for microbial growth or 00:18:47.190 --> 00:18:50.109 what we're limited to call mold. And then we're 00:18:50.109 --> 00:18:52.329 also looking at the relationship of moisture 00:18:52.329 --> 00:18:55.170 intrusion and wood destroying organisms, whether 00:18:55.170 --> 00:18:58.700 that is termites. ants or even rot. So that's 00:18:58.700 --> 00:19:01.740 what I'm usually on the hunt for the most out 00:19:01.740 --> 00:19:03.720 of everything in the house and everything else 00:19:03.720 --> 00:19:06.759 is kind of, it just kind of pops up in nature. 00:19:06.920 --> 00:19:09.880 But sometimes you have to look for moisture intrusion. 00:19:09.900 --> 00:19:12.039 So I think welcome to the Pacific Northwest. 00:19:12.319 --> 00:19:14.740 That's one thing that you're going to have to 00:19:14.740 --> 00:19:18.900 plan to combat on a daily basis. And it's really 00:19:18.900 --> 00:19:20.579 not that hard. We just got to make sure that 00:19:20.579 --> 00:19:22.799 we're installing the right materials and that 00:19:22.799 --> 00:19:25.859 we're maintaining those right materials. Well, 00:19:25.880 --> 00:19:27.940 we've seen moisture intrusion through chimneys, 00:19:27.980 --> 00:19:30.960 like uncapped chimneys is pretty common. Yeah. 00:19:31.059 --> 00:19:35.950 And then via your teaching, it's been... Eye 00:19:35.950 --> 00:19:39.589 -opening to see how lumber that touches the ground 00:19:39.589 --> 00:19:43.349 can soak up water like a straw. So you've recommended 00:19:43.349 --> 00:19:46.809 just some pretty simple cuts to give some space 00:19:46.809 --> 00:19:51.029 between some plywood or some wood that is touching 00:19:51.029 --> 00:19:54.150 the ground in order for it to suck up moisture. 00:19:54.450 --> 00:19:58.839 Yeah. Yeah. So, I mean, that probably pops up 00:19:58.839 --> 00:20:02.339 on 90 % of the homes that I look at. And where 00:20:02.339 --> 00:20:06.539 that is, is the garage door opening. More often 00:20:06.539 --> 00:20:08.539 than not, it's right there where those lumber 00:20:08.539 --> 00:20:10.880 materials are making contact with the concrete 00:20:10.880 --> 00:20:15.680 driveway. And that area is just so prone to not 00:20:15.680 --> 00:20:19.059 only the deterioration that is caused by a chemical 00:20:19.059 --> 00:20:21.140 reaction in between the lumber and the concrete, 00:20:21.380 --> 00:20:24.259 but once that's wet. just from all the rain and 00:20:24.259 --> 00:20:26.539 all the other saturation, that just accelerates 00:20:26.539 --> 00:20:29.039 the deterioration process. So typically when 00:20:29.039 --> 00:20:32.019 I see wood that is making direct contact with 00:20:32.019 --> 00:20:34.779 concrete, I like to at least recommend that a 00:20:34.779 --> 00:20:37.160 quarter inch of that would be cleared away. Or 00:20:37.160 --> 00:20:39.160 if there's a way that we can separate the two 00:20:39.160 --> 00:20:41.680 materials, whether it's metal or some sort of 00:20:41.680 --> 00:20:46.789 composite material, that would be ideal. Do you 00:20:46.789 --> 00:20:49.549 see a lot of water intrusion also in basements? 00:20:49.549 --> 00:20:51.549 You said you start at the top. Obviously, the 00:20:51.549 --> 00:20:53.750 roof is the biggest line of defense. What about 00:20:53.750 --> 00:20:57.170 any water intrusion in the subterranean living 00:20:57.170 --> 00:21:02.089 areas or spaces? Is that a big concern? It is 00:21:02.089 --> 00:21:04.750 a concern. There is a lot of misinformation in 00:21:04.750 --> 00:21:07.730 regard to moisture in a crawlspace. These days, 00:21:07.769 --> 00:21:11.480 houses are built to allow. moisture in a crawl 00:21:11.480 --> 00:21:14.799 space. So what we don't want is uncontrolled 00:21:14.799 --> 00:21:17.099 moisture in a crawl space. What that looks like 00:21:17.099 --> 00:21:19.539 is, let's say, standing water on top of what 00:21:19.539 --> 00:21:21.859 we call the vapor barrier, that plastic sheet 00:21:21.859 --> 00:21:24.420 that's down on the grate of the crawl space floor. 00:21:24.579 --> 00:21:26.859 When we have standing water there during the 00:21:26.859 --> 00:21:29.039 warmer seasons, that's going to evaporate into 00:21:29.039 --> 00:21:31.259 the lumber materials that are important, like 00:21:31.259 --> 00:21:34.299 your floor structure. and other components but 00:21:34.299 --> 00:21:37.180 yeah we often see quite a bit of moisture intrusion 00:21:37.180 --> 00:21:40.059 whether that is a moisture coming down through 00:21:40.059 --> 00:21:42.779 the framing of the exterior walls or you know 00:21:42.779 --> 00:21:47.160 it can soak in through the very fine holes of 00:21:47.160 --> 00:21:49.880 the concrete stem walls and then often what gives 00:21:49.880 --> 00:21:52.180 that what gives that away is that there's usually 00:21:52.180 --> 00:21:55.940 a white film that is found on both surfaces of 00:21:55.940 --> 00:21:58.079 the concrete stem wall we call that efflorescence 00:21:58.079 --> 00:22:00.859 because the water pulls in a lot of the minerals 00:22:00.859 --> 00:22:03.200 from the nearby grating, and then it just kind 00:22:03.200 --> 00:22:05.500 of deposits right there on the faces of those 00:22:05.500 --> 00:22:08.960 concrete structures. That's a first sign that 00:22:08.960 --> 00:22:11.380 we're seeing moisture and the relationship of 00:22:11.380 --> 00:22:13.940 moisture kind of seeping into that area. But 00:22:13.940 --> 00:22:16.680 again, as long as it's controlled and it terminates 00:22:16.680 --> 00:22:19.690 still. from the crawlspace, it's still allowable 00:22:19.690 --> 00:22:22.130 to have water enter in those areas. It's when 00:22:22.130 --> 00:22:24.890 it's captured and just kind of hangs around there 00:22:24.890 --> 00:22:27.509 and then, again, can evaporate in those areas, 00:22:27.569 --> 00:22:29.670 then we're starting to see conducive conditions 00:22:29.670 --> 00:22:33.710 for mold and other damage. Yeah, stagnant water, 00:22:33.910 --> 00:22:38.349 never a good thing. You mentioned termites. I've 00:22:38.349 --> 00:22:41.190 seen rot quite a bit. I've seen termites less. 00:22:41.509 --> 00:22:43.549 I'd love to hear your thoughts about what... 00:22:43.710 --> 00:22:46.369 pests we should be looking out for because i've 00:22:46.369 --> 00:22:50.880 seen rats I've seen like nesting rodents, basically. 00:22:51.259 --> 00:22:54.779 I haven't seen as many termites, but I'm curious 00:22:54.779 --> 00:22:58.140 if there's like beetles or any other infestation 00:22:58.140 --> 00:23:01.259 that buyers should be looking for in an inspection. 00:23:01.599 --> 00:23:04.200 Yes. Yeah. We have quite a bit of that here. 00:23:04.299 --> 00:23:07.420 So there is a direct relationship with moisture, 00:23:07.559 --> 00:23:10.559 water and moisture damage to lumber materials 00:23:10.559 --> 00:23:13.380 and wood destroying organisms. So number one, 00:23:13.420 --> 00:23:16.789 if we... we i think our biggest wood destroying 00:23:16.789 --> 00:23:18.710 organism threat here in the pacific northwest 00:23:18.710 --> 00:23:21.609 is the western subterranean termite as well as 00:23:21.609 --> 00:23:25.119 the um Would that be the moisture ants as well? 00:23:25.180 --> 00:23:28.579 Oh, yes. Those have a correlation with moisture 00:23:28.579 --> 00:23:31.500 and moisture damage. If you have, let's say, 00:23:31.559 --> 00:23:34.680 wood rot, that's very delicious to wood -destroying 00:23:34.680 --> 00:23:37.759 organisms. And as you already may know, a wood 00:23:37.759 --> 00:23:40.720 -destroying organism, like an insect, they don't 00:23:40.720 --> 00:23:43.059 differentiate the dead wood out in the nearby 00:23:43.059 --> 00:23:47.140 forests. the dead wood that is used to build 00:23:47.140 --> 00:23:49.859 a home. So what they're looking for is the cellulose 00:23:49.859 --> 00:23:53.559 of that material. And when it's broken down easier 00:23:53.559 --> 00:23:56.039 for them, that's when, you know, that's when 00:23:56.039 --> 00:23:57.859 their appetite goes up and they know exactly 00:23:57.859 --> 00:24:01.640 where to find it. So we do see quite a bit of 00:24:01.640 --> 00:24:04.440 Western subterranean termites in our area. We 00:24:04.440 --> 00:24:08.099 see quite a bit of moisture ants. Do see wood 00:24:08.099 --> 00:24:10.619 boring beetles in our area as well. And typically 00:24:10.619 --> 00:24:13.059 what happens with those more often than not is 00:24:13.059 --> 00:24:15.799 that those materials are already installed with 00:24:15.799 --> 00:24:18.559 those infestations and what they're you know 00:24:18.559 --> 00:24:21.559 more often what they damage the most is the flooring 00:24:21.559 --> 00:24:24.240 structure the the components that are underneath 00:24:24.240 --> 00:24:27.940 the floors like the joists the girder beams some 00:24:27.940 --> 00:24:30.519 of the posts but those don't hang around as long 00:24:30.519 --> 00:24:34.730 as you know termites and ants do You know, their 00:24:34.730 --> 00:24:37.769 reproductive cycle is a little bit, I would say, 00:24:37.769 --> 00:24:40.670 more marginalized or smaller than what we see 00:24:40.670 --> 00:24:43.329 with termites and ants. But rot is definitely 00:24:43.329 --> 00:24:46.710 probably the more popular wood storing organism 00:24:46.710 --> 00:24:49.069 in our area, just because of the substantial 00:24:49.069 --> 00:24:51.349 amount of moisture that we have in this area. 00:24:51.529 --> 00:24:54.369 So yeah, I would be looking out for all of those. 00:24:54.470 --> 00:24:57.599 Absolutely. So I'm just curious with the subterranean 00:24:57.599 --> 00:24:59.819 termites, are they are they less likely to be 00:24:59.819 --> 00:25:02.259 spotted flying around? I'm just thinking being 00:25:02.259 --> 00:25:05.539 not an entomologist or expert in those. Are they 00:25:05.539 --> 00:25:09.220 less likely to be like flying around being subterranean 00:25:09.220 --> 00:25:13.519 or? Are they still? It's kind of a dumb question, 00:25:13.619 --> 00:25:15.319 I guess. No, that's a great question. Because 00:25:15.319 --> 00:25:18.259 when we think subterranean, we think, you know, 00:25:18.259 --> 00:25:19.920 coming from the ground. And that's where they 00:25:19.920 --> 00:25:22.940 dwell. And that's a lot where they operate. But 00:25:22.940 --> 00:25:25.460 actually, no, this is the time of the year to 00:25:25.460 --> 00:25:28.440 be taking a look for what we call swarmers. And 00:25:28.440 --> 00:25:31.400 they are termites with wings. And they're flying 00:25:31.400 --> 00:25:34.740 into hard to reach places like attics and crawl 00:25:34.740 --> 00:25:37.500 spaces. And they're trying to find a safe place 00:25:37.500 --> 00:25:40.000 to start a colony. And so what they're looking 00:25:40.000 --> 00:25:42.190 for. Is there a source of food, which is the 00:25:42.190 --> 00:25:45.009 cellulose of wood? Is there dark, safe conditions? 00:25:45.109 --> 00:25:48.549 Is there water? And so it's about this time of 00:25:48.549 --> 00:25:51.630 the year where I see more termite activity than 00:25:51.630 --> 00:25:53.589 any other time of the year. And that's because 00:25:53.589 --> 00:25:57.369 these swarmers, the colony starters, they not 00:25:57.369 --> 00:25:59.410 only are they evident when they're flying around, 00:25:59.650 --> 00:26:01.930 but also there's a certain point where they shed 00:26:01.930 --> 00:26:04.150 their wings and their wings are kind of left 00:26:04.150 --> 00:26:06.630 all over the flooring throughout the house. There's 00:26:06.630 --> 00:26:09.319 one house. here in our area that that stands 00:26:09.319 --> 00:26:11.579 out in my memory more than any of them uh and 00:26:11.579 --> 00:26:13.440 that's because it was a it was a really cool 00:26:13.440 --> 00:26:16.940 duplex opportunity over in the the rose village 00:26:16.940 --> 00:26:19.599 area and i remember as soon as i walked into 00:26:19.599 --> 00:26:23.099 the interiors there's wings all over the floor 00:26:23.099 --> 00:26:25.380 i mean from one side of the living room to the 00:26:25.380 --> 00:26:28.079 other and there's you know more a concentrated 00:26:28.079 --> 00:26:30.920 amount around the windows and the crawl space 00:26:30.920 --> 00:26:33.099 vents and i thought well if they're near the 00:26:33.099 --> 00:26:35.319 crawl space fence sorry not the crawl space fence 00:26:35.319 --> 00:26:39.130 the the uh The HVAC registers on the floor. If 00:26:39.130 --> 00:26:41.470 they're near those areas, can they find their 00:26:41.470 --> 00:26:43.349 way into the crawlspace and start attacking the 00:26:43.349 --> 00:26:45.210 wood structure? Absolutely. And that's what we 00:26:45.210 --> 00:26:49.049 found. And it was an enormous infestation. They 00:26:49.049 --> 00:26:51.390 already set up quite a big colony by the time 00:26:51.390 --> 00:26:54.509 that we saw evidence of their existence. Not 00:26:54.509 --> 00:26:56.609 the kind of tenants you want in your duplex. 00:26:57.069 --> 00:26:59.230 Absolutely no. They're not the best renters. 00:26:59.690 --> 00:27:02.750 No, they don't pay. They leave their wings all 00:27:02.750 --> 00:27:06.099 over the place. They don't leave their property 00:27:06.099 --> 00:27:08.640 in the same location in which they got into it. 00:27:09.859 --> 00:27:12.920 Terrible. Do not rent to termites. Do not rent 00:27:12.920 --> 00:27:16.259 to them. I recently heard a story of an agent 00:27:16.259 --> 00:27:19.079 who will remain unnamed, of course, working with 00:27:19.079 --> 00:27:20.960 a client who's looking at some new construction. 00:27:21.559 --> 00:27:24.859 And they sort of dismissed the inspection process. 00:27:25.119 --> 00:27:27.200 They were kind of like, it's new construction. 00:27:27.480 --> 00:27:30.400 You don't, the inspection's fine. And I just 00:27:30.400 --> 00:27:32.839 like, I couldn't believe that either. I fell 00:27:32.839 --> 00:27:36.900 out of my chair because I've seen so many new 00:27:36.900 --> 00:27:39.740 construction things with wacky stuff. And it 00:27:39.740 --> 00:27:41.799 ended up being that this new construction, they 00:27:41.799 --> 00:27:43.799 didn't vent the roof properly. They didn't vent 00:27:43.799 --> 00:27:46.970 it at all. And it caused a bunch of microbial 00:27:46.970 --> 00:27:49.769 growth in the rafters. And so I wanted to ask 00:27:49.769 --> 00:27:52.849 your opinion. I mean, spoiler alert, get an inspection 00:27:52.849 --> 00:27:54.750 on new construction. But what kind of things 00:27:54.750 --> 00:27:57.930 have you seen in new construction? And why do 00:27:57.930 --> 00:27:59.569 you need to get an inspection for people who 00:27:59.569 --> 00:28:02.589 think that maybe it's new? So I don't need an 00:28:02.589 --> 00:28:05.049 inspection. That's always a good question. Why 00:28:05.049 --> 00:28:07.769 is always going to line up with peace of mind. 00:28:07.849 --> 00:28:10.430 So it's always understanding what your investment 00:28:10.430 --> 00:28:13.259 or the condition of your investment is. Whether 00:28:13.259 --> 00:28:15.880 it's new construction or it's, you know, been 00:28:15.880 --> 00:28:18.059 on the block for a long time. I actually just 00:28:18.059 --> 00:28:20.759 saw a 90s house earlier this week that is probably 00:28:20.759 --> 00:28:24.450 in a condition that... beat out a lot of new 00:28:24.450 --> 00:28:26.809 construction in regard to its condition. I was 00:28:26.809 --> 00:28:29.130 kind of marveling over it. We never see a perfect 00:28:29.130 --> 00:28:31.950 house. Like we never see 100 out of 100. There's 00:28:31.950 --> 00:28:33.890 always something to correct on a house. And that's 00:28:33.890 --> 00:28:36.289 the fun part of my job is I like working with 00:28:36.289 --> 00:28:38.710 my hands and I like encouraging people to take 00:28:38.710 --> 00:28:40.789 care of those things too. But when it comes to 00:28:40.789 --> 00:28:42.529 new construction, they're certainly not flawless. 00:28:44.000 --> 00:28:46.900 I have a hard time talking about this topic because 00:28:46.900 --> 00:28:49.920 I really want to share who does a great job and 00:28:49.920 --> 00:28:51.799 who does a bad job when it comes to new construction 00:28:51.799 --> 00:28:54.480 in our area. But I'm not going to go there for 00:28:54.480 --> 00:28:56.839 the sake of this discussion. I will say that 00:28:56.839 --> 00:28:59.039 the majority of the defects that I find for new 00:28:59.039 --> 00:29:01.700 construction, they line up quite a bit on plumbing. 00:29:02.190 --> 00:29:05.230 roofing and electrical if it's not just the cosmetic 00:29:05.230 --> 00:29:08.890 drywall and the molding or the cabinetry you 00:29:08.890 --> 00:29:11.269 know defects that we find just from unfinished 00:29:11.269 --> 00:29:13.930 work so when it comes to plumbing i've seen a 00:29:13.930 --> 00:29:16.809 numerous amount of disconnected pipes that when 00:29:16.809 --> 00:29:19.259 you turn on a faucet It's just dumping water 00:29:19.259 --> 00:29:21.039 into the crawl space. The same thing to be said 00:29:21.039 --> 00:29:23.720 with the drainage systems. When I find defects 00:29:23.720 --> 00:29:26.180 in the plumbing system on a new construction 00:29:26.180 --> 00:29:29.460 house, I think I found more broken drain pipes 00:29:29.460 --> 00:29:31.779 than anything else. So I always recommend, even 00:29:31.779 --> 00:29:34.119 though it's new construction, get a sewer scope. 00:29:34.240 --> 00:29:37.619 Because what's happening is when they're constructing 00:29:37.619 --> 00:29:41.900 this new house, And they're driving the great 00:29:41.900 --> 00:29:45.059 alls and the forklifts on the gravel driveway 00:29:45.059 --> 00:29:47.859 at that time. They're not really concerned about 00:29:47.859 --> 00:29:50.099 what's underneath that gravel and the weight 00:29:50.099 --> 00:29:53.380 of those heavy machineries are down on top of 00:29:53.380 --> 00:29:56.720 those ABS plastic pipes and cracking them. So 00:29:56.720 --> 00:29:59.099 I can't, I think it was last year I counted, 00:29:59.180 --> 00:30:03.380 it was a number of 17 drains that. uh that i 00:30:03.380 --> 00:30:05.440 inspected and they were caved in from the top 00:30:05.440 --> 00:30:08.200 there's gravel inside of the drain pipe that 00:30:08.200 --> 00:30:10.259 goes all the way up to the city sewer and it's 00:30:10.259 --> 00:30:12.539 shocking because it's like this is brand new 00:30:13.960 --> 00:30:15.960 How did we get here? Well, we're not paying enough 00:30:15.960 --> 00:30:18.880 attention to what we're doing as we're installing 00:30:18.880 --> 00:30:22.440 these houses. And if, you know, I cringe every 00:30:22.440 --> 00:30:25.859 time I hear it, and it's not uncommon, the recommendation 00:30:25.859 --> 00:30:28.740 to waive the home inspection or skip the home 00:30:28.740 --> 00:30:31.420 inspection because it's brand new material. It's 00:30:31.420 --> 00:30:33.720 a brand new construction. What could go wrong? 00:30:33.880 --> 00:30:36.059 A lot can go wrong. And I'm not here to scare 00:30:36.059 --> 00:30:38.920 anybody. And I'm not here to scare anybody or, 00:30:38.980 --> 00:30:40.720 you know, to make this sound more intimidating 00:30:40.720 --> 00:30:43.500 than how it should be. But, you know, along with 00:30:43.500 --> 00:30:46.579 a home inspection, I always recommend, even though 00:30:46.579 --> 00:30:48.799 it's new construction, to do a sewer scope, even 00:30:48.799 --> 00:30:53.640 a radon test. Yeah. Fun fact. In 2015, Washington 00:30:53.640 --> 00:30:57.950 requires all... high risk areas to have new construction 00:30:57.950 --> 00:31:00.650 built, have a radon reduction or ventilation 00:31:00.650 --> 00:31:03.910 pipe installed. What that looks like is a black 00:31:03.910 --> 00:31:06.950 six inch pipe that goes from the crawl space 00:31:06.950 --> 00:31:09.109 and it's nice and sealed underneath that vapor 00:31:09.109 --> 00:31:11.980 barrier. and then it extends through the framing 00:31:11.980 --> 00:31:14.079 of the house and then it terminates above the 00:31:14.079 --> 00:31:16.180 roof what it looks like is just another standard 00:31:16.180 --> 00:31:18.299 plumbing stack vent but what that's designed 00:31:18.299 --> 00:31:21.099 to do is take any potential radon gas through 00:31:21.099 --> 00:31:23.200 that pipe and then just terminate it directly 00:31:23.200 --> 00:31:25.460 above the house and it dissipates in the oxygen 00:31:25.460 --> 00:31:27.759 of the open air but what happens if that's not 00:31:27.759 --> 00:31:31.339 installed correctly right so sometimes contractors 00:31:31.339 --> 00:31:34.460 and the subcontractors are in a rush and trying 00:31:34.460 --> 00:31:36.460 to meet deadlines and sometimes those things 00:31:36.460 --> 00:31:39.240 get skipped i've counted already just this year 00:31:39.630 --> 00:31:42.369 20 pipes that were not installed correctly. So 00:31:42.369 --> 00:31:45.029 if those are not regulating radon gas, could 00:31:45.029 --> 00:31:48.089 there be a radon gas intrusion into our houses? 00:31:48.289 --> 00:31:51.650 Yes, absolutely. So you think with them having, 00:31:51.730 --> 00:31:54.369 you could be mistaken to think because they're 00:31:54.369 --> 00:31:55.930 installed, of course they're installed correctly 00:31:55.930 --> 00:31:57.910 and I have it, so it's not an issue. So I'm not 00:31:57.910 --> 00:31:59.950 going to get a test, which would be a mistake. 00:32:00.250 --> 00:32:04.150 Yeah. Yeah. Good point. And also radon's not 00:32:04.150 --> 00:32:07.019 just in the basement. is another thing that I've 00:32:07.019 --> 00:32:11.500 learned. I've seen high radon in single story 00:32:11.500 --> 00:32:15.079 homes, like ground level homes. So that's also 00:32:15.079 --> 00:32:17.180 something I've learned throughout working with 00:32:17.180 --> 00:32:20.200 Jared and getting home inspections is to don't 00:32:20.200 --> 00:32:22.880 skip on the sewer scope. I've seen that before. 00:32:23.119 --> 00:32:26.059 Amazing. Don't do it. Don't skip on the radon 00:32:26.059 --> 00:32:29.039 because if they are damaged or if there is radon, 00:32:29.160 --> 00:32:32.500 those are two concessions that sellers are typically 00:32:32.500 --> 00:32:35.470 going to give because their livability. their 00:32:35.470 --> 00:32:38.269 health and safety and livability. And so you're 00:32:38.269 --> 00:32:41.029 going to find a lot of sellers amenable to giving 00:32:41.029 --> 00:32:43.470 you credits for correcting those things because 00:32:43.470 --> 00:32:44.829 they're going to have to do them anyway. They're 00:32:44.829 --> 00:32:46.089 going to have to disclose it and they're going 00:32:46.089 --> 00:32:48.650 to have to correct them. So I think it's safe 00:32:48.650 --> 00:32:51.410 to say to always get a sewer scope and a radon 00:32:51.410 --> 00:32:54.799 test. And it's really not. that much. I did some 00:32:54.799 --> 00:32:57.599 content about getting not only an inspection, 00:32:57.839 --> 00:33:00.319 but also getting, especially if there's indications 00:33:00.319 --> 00:33:03.099 of any other further damage, specialized inspections 00:33:03.099 --> 00:33:06.599 on like the chimney or the HVAC or different 00:33:06.599 --> 00:33:10.019 areas where you might need a more thorough look. 00:33:10.259 --> 00:33:13.400 Is that something that you recommend as well? 00:33:13.519 --> 00:33:16.220 Because the inspection is as good of a job as 00:33:16.220 --> 00:33:20.130 you do. It's not meant to be. a thorough inspection 00:33:20.130 --> 00:33:23.150 on every component of the home. Correct. Yeah. 00:33:23.250 --> 00:33:26.690 So home inspectors can be as thorough as possible, 00:33:26.769 --> 00:33:30.079 but we're still limited. We still have limitations, 00:33:30.099 --> 00:33:32.079 as you brought up earlier in this discussion. 00:33:32.279 --> 00:33:35.099 We're limited to a visible -only inspection, 00:33:35.339 --> 00:33:37.579 which means that we're not permitted or even 00:33:37.579 --> 00:33:40.779 licensed or insured to take off materials and 00:33:40.779 --> 00:33:42.619 take a look at the deeper things of the house. 00:33:42.779 --> 00:33:45.160 So a chimney is a really good one. We do our 00:33:45.160 --> 00:33:47.640 best to take a look at not only the construction 00:33:47.640 --> 00:33:51.299 of the chimney, how it's flashed and how it penetrates 00:33:51.299 --> 00:33:54.000 the roof. We want to take a look at the way it 00:33:54.000 --> 00:33:56.400 sheds water away from the top of the chimney 00:33:56.400 --> 00:33:58.390 so we're not getting water into the fire. box 00:33:58.390 --> 00:34:01.089 and also the other neighboring components and 00:34:01.089 --> 00:34:03.009 materials. We also want to take a look at the 00:34:03.009 --> 00:34:05.490 flue, but we can't see everything about that 00:34:05.490 --> 00:34:08.090 chimney flue unless we have the proper technology. 00:34:08.550 --> 00:34:11.550 You know, there's a guy that I know in Colorado 00:34:11.550 --> 00:34:14.650 buys two separate sewer scope cams, one's for 00:34:14.650 --> 00:34:17.070 sewer, one's for chimneys. And it's just a matter 00:34:17.070 --> 00:34:19.050 of dropping that little camera down the chimney 00:34:19.050 --> 00:34:21.409 to get a good look at, you know, exactly how 00:34:21.409 --> 00:34:24.849 that flue looks from the top to the bottom. But, 00:34:24.849 --> 00:34:27.750 you know, again, we are limited to things that 00:34:27.750 --> 00:34:29.949 we cannot see. And that's really hard for me 00:34:29.949 --> 00:34:32.150 personally, because, you know, coming from contracting 00:34:32.150 --> 00:34:34.929 and construction, I really want to take things 00:34:34.929 --> 00:34:36.849 apart. I really want to get to the bottom of 00:34:36.849 --> 00:34:39.530 why we're seeing staining in the drywall, why 00:34:39.530 --> 00:34:42.469 we're seeing cracks in the foundation. I want 00:34:42.469 --> 00:34:46.210 to see what more in that story we can tell so 00:34:46.210 --> 00:34:48.449 that we can provide more information. But at 00:34:48.449 --> 00:34:51.130 that point, the best we can do is just document 00:34:51.130 --> 00:34:54.099 what we're seeing. kind of explain what this 00:34:54.099 --> 00:34:57.659 could mean in regard to the relationship of the 00:34:57.659 --> 00:35:00.059 rest of the house you know and then also what 00:35:00.059 --> 00:35:02.559 the recommendation or what the correction would 00:35:02.559 --> 00:35:05.780 be so typically it usually lands on just recommending 00:35:05.780 --> 00:35:08.940 evaluation from a licensed professional contractor 00:35:08.940 --> 00:35:11.719 that is specialized in the construction of that 00:35:11.719 --> 00:35:14.920 material or that system because ultimately even 00:35:14.920 --> 00:35:17.090 though we're very thorough We're not specialists. 00:35:17.210 --> 00:35:19.429 I hate saying this out loud sometimes, but we're 00:35:19.429 --> 00:35:22.210 really just generalists. We're looking at visible 00:35:22.210 --> 00:35:24.710 only so we can't get too specialized anyway. 00:35:25.010 --> 00:35:28.010 But we're just looking at, you know, we're just 00:35:28.010 --> 00:35:30.170 damage. We're looking at defects and we're looking 00:35:30.170 --> 00:35:33.760 at what could cause, what is causing that. could 00:35:33.760 --> 00:35:36.260 happen if we leave that alone. But really, the 00:35:36.260 --> 00:35:39.920 best people to have the conversation on what 00:35:39.920 --> 00:35:42.719 to do about it is really the contractors and 00:35:42.719 --> 00:35:45.659 those tearing material types apart and fixing 00:35:45.659 --> 00:35:49.659 the problem. Yeah, you're pointing an educated 00:35:49.659 --> 00:35:52.800 and experienced finger at a potential problem 00:35:52.800 --> 00:35:57.159 that needs more assessment. And I feel like people 00:35:57.159 --> 00:36:01.360 should... get that assessment. And I've often 00:36:01.360 --> 00:36:02.900 felt this too, where it's like, oh, you've already 00:36:02.900 --> 00:36:06.980 spent all this money on the inspection. And okay, 00:36:07.139 --> 00:36:09.619 you've got this indication. I would recommend 00:36:09.619 --> 00:36:13.800 that people do take that step. And it's tempting 00:36:13.800 --> 00:36:16.519 to skip it. But if you see indications of that 00:36:16.519 --> 00:36:19.260 damage or something like the chimney where you 00:36:19.260 --> 00:36:21.190 just can't get... You know, you can't see the 00:36:21.190 --> 00:36:23.550 inside. You can't see the flu to have somebody 00:36:23.550 --> 00:36:25.369 come out and look at that as well, because it's 00:36:25.369 --> 00:36:28.210 going to be well worth the, you know, 200 bucks 00:36:28.210 --> 00:36:31.289 you pay for that inspection. It could save you 00:36:31.289 --> 00:36:34.610 thousands. And so when when you when an inspector 00:36:34.610 --> 00:36:37.710 like you does the good job of pointing out the 00:36:37.710 --> 00:36:39.590 signs of something that needs more inspection, 00:36:39.730 --> 00:36:42.090 you need to listen and really invest in that, 00:36:42.210 --> 00:36:44.530 I think, because it could be a lot of data. It 00:36:44.530 --> 00:36:46.679 could be something significant. And so I think 00:36:46.679 --> 00:36:49.000 that it's worth it to get those other inspections. 00:36:49.280 --> 00:36:52.460 Is there something that you see, like you notice 00:36:52.460 --> 00:36:55.159 quite a bit that buyers don't pay attention to? 00:36:55.260 --> 00:36:57.760 Is there something that like we may not know 00:36:57.760 --> 00:37:00.019 about? Like I think most people like realize 00:37:00.019 --> 00:37:02.579 the roof's important, like the HVAC and checking 00:37:02.579 --> 00:37:05.340 all that and the structure. Is there anything 00:37:05.340 --> 00:37:09.699 that you see commonly that maybe a buyer wouldn't 00:37:09.699 --> 00:37:12.119 have as much knowledge about or be looking at, 00:37:12.239 --> 00:37:14.400 especially in Vancouver? That's a good question. 00:37:15.969 --> 00:37:19.389 You did mention radon. So I feel like that's 00:37:19.389 --> 00:37:21.250 kind of region specific because we are in sort 00:37:21.250 --> 00:37:25.909 of an overall higher radon area here. So that's 00:37:25.909 --> 00:37:28.199 one of them for sure. Yeah, I'm just wondering 00:37:28.199 --> 00:37:31.059 if there's something that you see that maybe 00:37:31.059 --> 00:37:34.860 buyers don't always think about. Not to reiterate 00:37:34.860 --> 00:37:38.300 too much, but sewer scopes tends to be that issue 00:37:38.300 --> 00:37:41.179 quite a bit. Then you're basically just, if you're 00:37:41.179 --> 00:37:42.760 not getting that sewer scope, you're waiving 00:37:42.760 --> 00:37:45.260 that liability of sewer problems. And they're 00:37:45.260 --> 00:37:49.900 not too unusual. Yeah. especially with the older 00:37:49.900 --> 00:37:52.179 parts of town. We're looking at older materials. 00:37:52.320 --> 00:37:55.159 We're looking at older connections, and not everything 00:37:55.159 --> 00:37:58.079 is built to last forever. You know, let's say 00:37:58.079 --> 00:38:00.260 we're looking at the houses that were constructed 00:38:00.260 --> 00:38:03.539 in the 1930s, 1940s. Let's just say in the Fruit 00:38:03.539 --> 00:38:05.880 Valley area, the Rose Village area, you know, 00:38:05.880 --> 00:38:08.599 the milling neighborhoods were booming, and they're 00:38:08.599 --> 00:38:11.679 popping these houses up, all using the same material 00:38:11.679 --> 00:38:13.880 types all throughout these neighborhoods. We're 00:38:13.880 --> 00:38:16.360 looking at a lot of concrete pipes that have 00:38:16.360 --> 00:38:19.619 seen some grading shifting movements we're also 00:38:19.619 --> 00:38:21.940 looking at trees that have been planted in the 00:38:21.940 --> 00:38:25.460 area you know those roots are now getting further 00:38:25.460 --> 00:38:27.579 and further into the ground and they're looking 00:38:27.579 --> 00:38:30.219 for water or i guess we can say that safely they're 00:38:30.219 --> 00:38:31.800 looking for water and they're going to try and 00:38:31.800 --> 00:38:33.900 find it as much as possible which means they 00:38:33.900 --> 00:38:36.119 might be cracking open some pipes and trying 00:38:36.119 --> 00:38:38.380 to reach in what's in there right so so it's 00:38:38.380 --> 00:38:40.940 you know it's often ignored and sometimes it 00:38:40.940 --> 00:38:43.440 takes a further discussion jared would you recommend 00:38:43.440 --> 00:38:45.900 that we do a sewer scope yeah absolutely Because 00:38:45.900 --> 00:38:48.639 we can't see anything from the ground. We can't 00:38:48.639 --> 00:38:50.659 see anything from the house. The best way that 00:38:50.659 --> 00:38:54.460 we can get a look at how the sewer drain or septic 00:38:54.460 --> 00:38:57.579 system, or let me back up, the pipe that goes 00:38:57.579 --> 00:39:00.079 to the septic system is operating and what the 00:39:00.079 --> 00:39:03.860 condition is. You know, sometimes we're just 00:39:03.860 --> 00:39:06.599 scheduled for a home inspection and that's it. 00:39:06.679 --> 00:39:08.619 And that's great. I'm glad that they're getting 00:39:08.619 --> 00:39:11.039 that information about that really large investment. 00:39:11.530 --> 00:39:14.210 and then the question is how is the how is the 00:39:14.210 --> 00:39:16.449 plumbing system well you know what we can see 00:39:16.449 --> 00:39:19.349 is you know there's this and it's it's doing 00:39:19.349 --> 00:39:21.769 great here we're looking at older pipes here 00:39:21.769 --> 00:39:23.690 which means that we're probably looking at older 00:39:23.690 --> 00:39:26.050 drain pipes as well have you considered about 00:39:26.050 --> 00:39:28.949 you know doing a sewer scope inspection no actually 00:39:28.949 --> 00:39:31.369 i didn't i wasn't informed by my real estate 00:39:31.369 --> 00:39:33.519 agent that we should So we need to be talking 00:39:33.519 --> 00:39:36.940 about this more on a bigger scale on why that's 00:39:36.940 --> 00:39:39.500 important. Because what we're looking at, at 00:39:39.500 --> 00:39:43.420 a very middle cost of repairing sewer drain issues 00:39:43.420 --> 00:39:46.340 is roughly, I want to say $10 ,000 to $15 ,000. 00:39:46.599 --> 00:39:48.820 Because there's a lot of work that goes on. It's 00:39:48.820 --> 00:39:51.010 not just connecting pipes together. Sometimes 00:39:51.010 --> 00:39:54.309 you have to rip up the asphalt in the road. Sometimes 00:39:54.309 --> 00:39:56.550 you have to rip up the concrete sidewalk. Then 00:39:56.550 --> 00:40:01.030 you have to hire the proper experience to shore 00:40:01.030 --> 00:40:03.530 the grating so it doesn't cave in on anyone working 00:40:03.530 --> 00:40:06.250 down below. Sometimes we see pipes that are 8 00:40:06.250 --> 00:40:08.489 to 12 feet down below the surface of the ground. 00:40:08.670 --> 00:40:10.530 A lot of that takes experience. A lot of that 00:40:10.530 --> 00:40:13.110 takes more work. So it's not as easy as just 00:40:13.110 --> 00:40:14.969 going to Home Depot and just buying the right 00:40:14.969 --> 00:40:17.090 part, connecting it yourself. We're looking at 00:40:17.090 --> 00:40:21.250 some pretty expensive repairs. Yeah, we just 00:40:21.250 --> 00:40:22.989 we just looked at that hundred year old place 00:40:22.989 --> 00:40:26.769 and I got a had the disjointed sewer pipe where 00:40:26.769 --> 00:40:29.190 it was made out of like clay. It was had like 00:40:29.190 --> 00:40:33.070 it was clay pipe and concrete and PVC. And it 00:40:33.070 --> 00:40:35.679 was like. separate disjointed by a few inches 00:40:35.679 --> 00:40:38.139 and you know i got the estimate and it was like 00:40:38.139 --> 00:40:40.639 nine thousand dollars so tell me you're not going 00:40:40.639 --> 00:40:42.420 to get a sewer scope and then just find that 00:40:42.420 --> 00:40:44.940 out later and then you got to drop that money 00:40:44.940 --> 00:40:47.239 for the sewer repair when you could have negotiated 00:40:47.239 --> 00:40:50.400 that from the sellers so the not getting a sewer 00:40:50.400 --> 00:40:52.320 scope or not knowing about it or not telling 00:40:52.320 --> 00:40:54.960 your clients about it again fall out of my seat 00:40:54.960 --> 00:40:57.500 because that's that's not good so it's not like 00:40:57.500 --> 00:40:59.760 some superfluous upsell that you're trying to 00:40:59.760 --> 00:41:03.000 do it's it saves you tons of money and it's It's 00:41:03.000 --> 00:41:06.139 like an extra $150 or whatever. Yes, please do 00:41:06.139 --> 00:41:09.929 it. Get that sewer scope. I'll tie it back to, 00:41:10.050 --> 00:41:12.590 I like it when you make analogies in between 00:41:12.590 --> 00:41:15.630 health and property maintenance as well. So you 00:41:15.630 --> 00:41:18.510 did a great piece on galvanized pipes the other 00:41:18.510 --> 00:41:20.849 day. I really liked that one. But, you know, 00:41:20.909 --> 00:41:24.670 why do we go to the doctors? Why do we have discussions 00:41:24.670 --> 00:41:27.650 with the health specialist? It is to stay proactive 00:41:27.650 --> 00:41:31.110 because it's easier to handle problems, whether 00:41:31.110 --> 00:41:33.670 it's the human body or a house, it's easier to 00:41:33.670 --> 00:41:36.980 handle. problems before they, how do I say this 00:41:36.980 --> 00:41:38.719 correctly? It's easier to handle it proactively 00:41:38.719 --> 00:41:41.480 than reactively, right? So it's easier to handle 00:41:41.480 --> 00:41:44.039 something when it's just about to break or showing 00:41:44.039 --> 00:41:47.900 signs of damage compared to when it's just full 00:41:47.900 --> 00:41:50.940 -blown damaged. And now it's imminent that we 00:41:50.940 --> 00:41:53.840 repair it. So because it's not just, oftentimes 00:41:53.840 --> 00:41:56.260 it's not just the material that's damaged that 00:41:56.260 --> 00:41:58.340 we need to fix. It's almost everything neighboring 00:41:58.340 --> 00:42:01.400 it or installed around it as well. Right, they're 00:42:01.400 --> 00:42:04.400 all connected. Absolutely. Amazingly. Well, Jared, 00:42:04.500 --> 00:42:07.539 where can people find you? I know you're on Instagram. 00:42:08.079 --> 00:42:10.019 Do you guys have a website? I'm going to link 00:42:10.019 --> 00:42:12.440 this all down in the description, of course. 00:42:12.599 --> 00:42:14.760 But where can people find you? Because you do 00:42:14.760 --> 00:42:17.619 some good content, too. I love your stuff on 00:42:17.619 --> 00:42:20.039 Instagram. Thank you. Yeah, I try to chain a 00:42:20.039 --> 00:42:22.500 little bit of humor into it because, you know. 00:42:23.469 --> 00:42:26.829 Home buying is intimidating enough. It's not 00:42:26.829 --> 00:42:30.269 all just doom and gloom. I have fun doing my 00:42:30.269 --> 00:42:32.610 job, and I really want to provide that for every 00:42:32.610 --> 00:42:34.929 inspection as well. I want you to have fun buying 00:42:34.929 --> 00:42:36.889 the house. I want you to have fun looking at 00:42:36.889 --> 00:42:39.309 the house with me. And so that's what I try to 00:42:39.309 --> 00:42:42.409 portray in my social media. But yeah, you can 00:42:42.409 --> 00:42:44.670 find me just about anywhere, Instagram, Facebook. 00:42:44.989 --> 00:42:48.409 I just found out that I'm on Yelp. And what was 00:42:48.409 --> 00:42:50.710 it? Reddit. I didn't know that. But you can find 00:42:50.710 --> 00:42:55.420 me there too. Okay. But the best way to find 00:42:55.420 --> 00:42:59.360 me would be on the website at barehomeinspection 00:42:59.360 --> 00:43:02.559 .com. That's where I write actively blogs to 00:43:02.559 --> 00:43:06.079 keep my community informed about home or property 00:43:06.079 --> 00:43:09.480 maintenance and just ownership in general. Yeah. 00:43:09.539 --> 00:43:11.739 Because I want you to stay informed. I want you 00:43:11.739 --> 00:43:13.800 to be able to handle things proactively. And 00:43:13.800 --> 00:43:16.380 then also that's the best way to schedule a home 00:43:16.380 --> 00:43:18.619 inspection with me. I make it really easy. You 00:43:18.619 --> 00:43:20.619 can schedule all of that online. I think I've 00:43:20.619 --> 00:43:23.440 last time I timed it is you can, if you're really. 00:43:23.789 --> 00:43:25.449 In a pinch, you can get it done within two to 00:43:25.449 --> 00:43:27.969 three minutes. Wow. Yeah, that's another thing 00:43:27.969 --> 00:43:31.389 like a lot of like service oriented home businesses 00:43:31.389 --> 00:43:33.869 don't have is like an easy way to schedule or 00:43:33.869 --> 00:43:36.949 like a modern digital presence. So you're ahead 00:43:36.949 --> 00:43:39.409 of the game and you do a great job. And I want 00:43:39.409 --> 00:43:41.429 to thank you, Jared, for all that you do and 00:43:41.429 --> 00:43:44.030 look forward to working with you. You just do 00:43:44.030 --> 00:43:46.130 a great job with clients. So I'm happy to have 00:43:46.130 --> 00:43:49.230 you on the team. Thank you, Doug. And thanks 00:43:49.230 --> 00:43:51.289 for being on the show, Eddie. Yeah, my pleasure. 00:43:51.429 --> 00:43:52.570 All right. Take care, everybody.