WEBVTT 00:00:00.490 --> 00:00:03.990 Hey guys, back for episode 3 of The Apprentice 00:00:03.990 --> 00:00:07.889 season 1, episode called Respect. In this episode, 00:00:08.070 --> 00:00:11.330 Donald Trump is going to ask the two teams to 00:00:11.330 --> 00:00:17.489 go head -to -head in the challenge of who can 00:00:17.489 --> 00:00:24.429 negotiate the highest markdown on a set of items. 00:00:24.690 --> 00:00:27.629 So you'll have again the men versus the women 00:00:27.629 --> 00:00:31.839 and the goal is to... get the highest discount 00:00:31.839 --> 00:00:37.700 on a set of items. So as always, we're going 00:00:37.700 --> 00:00:40.240 to hear a couple of clips that we will comment. 00:00:40.840 --> 00:00:44.960 The first one is a lesson directly from Trump. 00:00:45.219 --> 00:00:50.060 So let's go straight into it. The art of the 00:00:50.060 --> 00:00:57.579 deal. Negotiation is a very, very delicate art. 00:00:57.840 --> 00:01:00.579 Sometimes you have to be tough. Sometimes you 00:01:00.579 --> 00:01:03.219 have to be as sweet as pie. You never know. It 00:01:03.219 --> 00:01:05.359 depends on who you're dealing with. I've always 00:01:05.359 --> 00:01:08.640 said that negotiation is not really learned. 00:01:08.719 --> 00:01:12.560 It's almost innate. It's in the genes. A negotiator 00:01:12.560 --> 00:01:20.099 is born. All right. So very simply here, we understand 00:01:20.099 --> 00:01:24.700 that negotiating is a dynamic process, that the 00:01:24.700 --> 00:01:28.180 rules aren't very... It depends on who you're 00:01:28.180 --> 00:01:31.640 speaking to. Sometimes killing with kindness 00:01:31.640 --> 00:01:37.439 is better. Sometimes being very sweet, very friendly 00:01:37.439 --> 00:01:41.040 is the right approach. Sometimes being very tough 00:01:41.040 --> 00:01:45.700 is more appropriate. And that's why Trump is 00:01:45.700 --> 00:01:51.599 saying that it's not taught. It's innate because 00:01:51.599 --> 00:01:58.540 you can't really teach. to someone how to have 00:01:58.540 --> 00:02:03.640 the right response or the right attitude towards 00:02:03.640 --> 00:02:08.300 negotiation as a rule. It's really an instinct. 00:02:08.560 --> 00:02:12.780 And when are you tougher? When are you kinder? 00:02:13.580 --> 00:02:17.159 Where do you draw the line is really on a per 00:02:17.159 --> 00:02:21.819 situation basis. And that's why it doesn't... 00:02:22.539 --> 00:02:25.879 fit the mold of you know cookie cutter textbook 00:02:25.879 --> 00:02:31.539 college university description so essentially 00:02:31.539 --> 00:02:38.360 for him the art of the deal is innate it is innate 00:02:38.360 --> 00:02:42.060 and he's going to ask of his apprentices right 00:02:42.060 --> 00:02:47.000 the contestants to to really use that skill and 00:02:47.000 --> 00:02:50.620 show him who can negotiate the better deal next 00:02:52.490 --> 00:02:55.110 Next clip we're going to see is very interesting. 00:02:56.389 --> 00:03:00.189 It's Trump taking the time to go see kind of 00:03:00.189 --> 00:03:03.189 the underdog of the competition, the one who 00:03:03.189 --> 00:03:07.530 is most badly talked about. And this is going 00:03:07.530 --> 00:03:13.229 to echo Trump's mantra that all publicity is 00:03:13.229 --> 00:03:16.509 good publicity. And in a way, we see that the 00:03:16.509 --> 00:03:21.009 guy who made the most noise, even though it was 00:03:21.009 --> 00:03:26.129 not in the most productive way, he did get Trump's 00:03:26.129 --> 00:03:28.669 attention. So listen to the next interaction 00:03:28.669 --> 00:03:31.610 and you're going to see that Trump goes out of 00:03:31.610 --> 00:03:37.830 his way to greet someone you would not otherwise 00:03:37.830 --> 00:03:40.590 think he would stop. I hear you're in charge. 00:03:40.909 --> 00:03:43.650 I am in charge, Mr. Trump. I am the coach of 00:03:43.650 --> 00:03:45.409 this team. How are you doing today? Well, we're 00:03:45.409 --> 00:03:47.110 going to see because the men are taking a big 00:03:47.110 --> 00:03:49.509 beating. Are you going to turn it around? We've 00:03:49.509 --> 00:03:51.930 already turned it around. I never knew you were 00:03:51.930 --> 00:03:55.349 so short. Huh? You want to shake my hand? I want 00:03:55.349 --> 00:03:57.849 to shake your hand. You really do? Give me a 00:03:57.849 --> 00:04:01.490 hint. How's he doing, fellas? All right? He's 00:04:01.490 --> 00:04:03.370 taking his charge. You think they maybe made 00:04:03.370 --> 00:04:05.590 you the team leader to get rid of him? That is 00:04:05.590 --> 00:04:07.469 possible. Well, you know how that doesn't happen? 00:04:07.770 --> 00:04:10.629 If you win. Good luck. Thank you. Thank you. 00:04:10.990 --> 00:04:13.270 Have a good day. That was one of the biggest 00:04:13.270 --> 00:04:14.969 moments of my life, shaking that man's hand. 00:04:15.169 --> 00:04:18.209 He is my mentor. All right. So first of all, 00:04:18.230 --> 00:04:21.949 we see Trump is extremely respectful and courteous 00:04:21.949 --> 00:04:27.930 to go out of his way, shake hands of the, you 00:04:27.930 --> 00:04:31.670 know, he's intrigued by the underdog. He does 00:04:31.670 --> 00:04:36.050 see he has a fight in him. He does see he's creative. 00:04:36.129 --> 00:04:40.550 He can, you know, speak for himself. stands out 00:04:40.550 --> 00:04:42.990 from the crowd and he often says it's either 00:04:42.990 --> 00:04:45.370 going to be like his great success or his great 00:04:45.370 --> 00:04:48.290 downfall but trump is intrigued he is interested 00:04:48.290 --> 00:04:52.290 in in other people especially those who are trying 00:04:52.290 --> 00:04:57.209 so so i guess uh what we can learn from him is 00:04:57.209 --> 00:04:59.750 that by putting yourself out there and doing 00:04:59.750 --> 00:05:02.430 the effort you do catch some positive attention 00:05:02.430 --> 00:05:06.769 and here There's another lesson. And Trump basically 00:05:06.769 --> 00:05:09.149 is telling him, right, he understands that he, 00:05:09.329 --> 00:05:13.310 that Sam has been picked as team leader so that 00:05:13.310 --> 00:05:15.970 if his team fails, he is one of the three candidates 00:05:15.970 --> 00:05:18.670 potentially to be ousted. And at this point, 00:05:18.670 --> 00:05:21.670 after three losses, it's most likely, you know, 00:05:21.689 --> 00:05:24.810 it's going to fall on him. And Trump gives him 00:05:24.810 --> 00:05:28.129 a very sage advice. And this advice is echoed 00:05:28.129 --> 00:05:32.389 in other business literature, say from Jeffrey 00:05:32.389 --> 00:05:37.310 Pfeffer in, seven laws of power essentially it's 00:05:37.310 --> 00:05:45.449 seventh law basically that that success justifies 00:05:45.449 --> 00:05:51.829 you know the in in a way that if the outcome 00:05:51.829 --> 00:05:58.490 is positive then it excuses the eccentricities 00:05:58.490 --> 00:06:01.000 of the person he tells him you know how that 00:06:01.000 --> 00:06:03.300 doesn't happen how he doesn't get kicked out 00:06:03.300 --> 00:06:05.259 of the show and still has a chance to be the 00:06:05.259 --> 00:06:10.500 apprentice is if his team wins and and in a way 00:06:10.500 --> 00:06:16.839 uh you know success is the ultimate revenge right 00:06:16.839 --> 00:06:20.180 it's it's often said and and we can clearly see 00:06:20.180 --> 00:06:26.980 how how it makes sense that ultimately um ultimately 00:06:26.980 --> 00:06:34.949 the The outcome will, you know, the story is 00:06:34.949 --> 00:06:41.290 told by the winners, right? So if he manages 00:06:41.290 --> 00:06:44.089 to pull the first one for the team, then he can 00:06:44.089 --> 00:06:49.069 completely reverse how the script is. And same 00:06:49.069 --> 00:06:56.470 story for Trump. in the way that he reshaped 00:06:56.470 --> 00:07:00.649 the Republican Party. He was an outsider to the 00:07:00.649 --> 00:07:05.009 Republican Party and he came with his own vision, 00:07:05.230 --> 00:07:08.050 truly his own vision. He understood what the 00:07:08.050 --> 00:07:11.370 Republican electorate, he really reached out 00:07:11.370 --> 00:07:14.509 to him and also to other, you know, center and 00:07:14.509 --> 00:07:17.649 other members of the American public and he made 00:07:17.649 --> 00:07:21.629 all his support coalesce around his vision and 00:07:21.629 --> 00:07:25.569 winning, the fact that he won, overwhelmingly 00:07:25.569 --> 00:07:36.850 in 2016 and in 2024 um it it's the outcome gives 00:07:36.850 --> 00:07:41.649 him proves that he was right in a way so it it 00:07:41.649 --> 00:07:47.970 proves all of his critics wrong and it uh it 00:07:47.970 --> 00:07:50.370 validates all the people who believed in him 00:07:50.370 --> 00:07:54.839 and and it kind of the doubters the people who 00:07:54.839 --> 00:07:59.420 doubted him are you know to not go too much on 00:07:59.420 --> 00:08:04.579 that topic of course they're they're a bit you 00:08:04.579 --> 00:08:10.199 know they they have to to to go or revisit their 00:08:10.199 --> 00:08:14.540 assumptions to say the least and this is a very 00:08:14.540 --> 00:08:17.560 satisfactory feeling for trump we'll see in some 00:08:17.560 --> 00:08:19.579 of his books he's going to make references to 00:08:21.519 --> 00:08:28.259 to how revenge in certain ways, like via success, 00:08:28.620 --> 00:08:37.639 it is a very wholesome feeling. And so this is 00:08:37.639 --> 00:08:41.720 some of the mentorship he gives to Sam ahead 00:08:41.720 --> 00:08:47.639 of the challenge. So we're going to pursue and 00:08:47.639 --> 00:08:52.399 go a little further. So I'll sum up the episode. 00:08:52.879 --> 00:08:56.200 The women, of course, I mean, they were more 00:08:56.200 --> 00:08:59.220 successful at negotiations because they went 00:08:59.220 --> 00:09:05.659 for items that had a bigger margin. So if the 00:09:05.659 --> 00:09:09.399 woman, for example, went to a golf store, I'm 00:09:09.399 --> 00:09:12.100 going to play a short clip of that, and they 00:09:12.100 --> 00:09:15.919 negotiated a good amount off of the club, whereas 00:09:15.919 --> 00:09:20.440 the men want to try to negotiate. gold and gold 00:09:20.440 --> 00:09:24.000 is really set at market prices and they were 00:09:24.000 --> 00:09:26.899 much less successful in getting a discount. We'll 00:09:26.899 --> 00:09:29.919 just hear a clip of one of the women closing 00:09:29.919 --> 00:09:35.480 a discount on a golf club. So how about cost 00:09:35.480 --> 00:09:39.919 plus 10 %? You're making money. Yeah, plus 10 00:09:39.919 --> 00:09:43.139 % to your ideal. For 300 bucks, you got yourself 00:09:43.139 --> 00:09:49.080 a deal. Okay, there we go. We got a deal. And 00:09:49.080 --> 00:09:53.700 here we just witnessed getting a $120 discount 00:09:53.700 --> 00:09:56.360 on golf clubs. One that should be $419, one for 00:09:56.360 --> 00:10:01.120 $300. And that's because the woman knew that 00:10:01.120 --> 00:10:07.679 this was a high margin item. And they proposed 00:10:07.679 --> 00:10:12.899 a solution that was win -win in that the club 00:10:12.899 --> 00:10:16.139 owner was making a profit. And they were kind 00:10:16.139 --> 00:10:18.889 of... asking him to make this concession for 00:10:18.889 --> 00:10:21.889 the sake of the competition. And he kind of felt 00:10:21.889 --> 00:10:23.809 sympathy towards them, but he was still winning. 00:10:23.909 --> 00:10:31.190 He was not at a loss, whereas the men, when they 00:10:31.190 --> 00:10:34.490 were trying to negotiate percentage points off 00:10:34.490 --> 00:10:37.730 of gold, they were literally trying to get gold 00:10:37.730 --> 00:10:41.789 at lower than the market price. And it was a 00:10:41.789 --> 00:10:46.750 very tough... They weren't able to pull it off. 00:10:47.090 --> 00:10:51.830 So ultimately, the women win again and Trump 00:10:51.830 --> 00:10:54.730 is going to congratulate them. And notice you're 00:10:54.730 --> 00:10:58.610 going to encounter something very interesting. 00:10:59.230 --> 00:11:05.529 Remind you, this is 2004. So this is really one 00:11:05.529 --> 00:11:09.860 of the first times you see an equal... board 00:11:09.860 --> 00:11:13.639 women and men we talk a lot about equality in 00:11:13.639 --> 00:11:18.419 the work workplace and have you know having you 00:11:18.419 --> 00:11:22.179 know elevating the role of woman executive and 00:11:22.179 --> 00:11:25.120 you're going to see this is trump is surrounded 00:11:25.120 --> 00:11:28.039 on his right he has a male advisor on his left 00:11:28.039 --> 00:11:30.480 he has a female advisor and he has the two teams 00:11:30.480 --> 00:11:33.500 fight off each other. And the team of women is 00:11:33.500 --> 00:11:36.700 exceptionally competent. Trump is admirative 00:11:36.700 --> 00:11:39.860 of that. And I'll let you listen and add some 00:11:39.860 --> 00:11:44.019 comments. I'm starting to think that I may never 00:11:44.019 --> 00:11:52.639 hire a man again. I'm very disappointed in you. 00:11:52.899 --> 00:11:56.120 All right, look, the men lost, the women won. 00:11:56.340 --> 00:11:58.620 That's that. To celebrate, here's what you're 00:11:58.620 --> 00:12:00.519 going to do tonight. You're going to have dinner 00:12:00.519 --> 00:12:04.019 at the world famous 21 Club. Now, my father was 00:12:04.019 --> 00:12:06.480 a builder in Brooklyn and Queens. His biggest 00:12:06.480 --> 00:12:10.360 treat ever was the ability to go to the 21 Club 00:12:10.360 --> 00:12:12.679 on occasion with his friends and have dinner 00:12:12.679 --> 00:12:16.240 there. And he had one table that he loved. That's 00:12:16.240 --> 00:12:18.259 my father, Fred Trump. And you're going to have 00:12:18.259 --> 00:12:21.039 dinner tonight at the Fred Trump table at the 00:12:21.039 --> 00:12:25.100 21 Club. So you're going to enjoy it. All right. 00:12:25.120 --> 00:12:29.649 So Trump treats. the winning team to a table 00:12:29.649 --> 00:12:33.769 where his dad want to celebrate business deals. 00:12:33.929 --> 00:12:37.190 So he, it shows, you know, a generous personality 00:12:37.190 --> 00:12:41.330 that despite his status, he is open to share 00:12:41.330 --> 00:12:46.009 some of the most intimate and, you know, prized, 00:12:46.009 --> 00:12:53.009 sentimental, you know, places, things that we 00:12:53.009 --> 00:12:56.110 saw in the first episode. He, he did give a tour 00:12:56.110 --> 00:13:02.169 of his. private apartment. Now he's treating 00:13:02.169 --> 00:13:08.389 the women to a dinner among themselves at his 00:13:08.389 --> 00:13:16.590 dad's favorite restaurant at his habitual spot. 00:13:17.279 --> 00:13:19.600 And we'll see how the women react to that. They're 00:13:19.600 --> 00:13:21.519 very grateful, of course. And of course, they 00:13:21.519 --> 00:13:24.620 are going to repeat the fact that he said, you 00:13:24.620 --> 00:13:27.000 know, what he said about the fact that he feels 00:13:27.000 --> 00:13:30.200 that women in this case were more competent. 00:13:30.419 --> 00:13:34.039 And this just dispels some of the myth about 00:13:34.039 --> 00:13:38.620 Trump and, you know, some of the false characterizations. 00:13:38.620 --> 00:13:42.559 We see that he is indeed very much pro -competence. 00:13:42.580 --> 00:13:45.519 And when he recognizes, when he sees it, he recognizes 00:13:45.519 --> 00:13:50.070 it. egos for the more competent uh person regardless 00:13:50.070 --> 00:13:53.769 of gender in this case absolutely uh it was a 00:13:53.769 --> 00:13:57.710 woman so here we're gonna hear their initial 00:13:57.710 --> 00:14:03.370 uh reactions this is where donald trump ate when 00:14:03.370 --> 00:14:06.970 he was little how many deals have been made how 00:14:06.970 --> 00:14:10.950 about mr trump's comment about never hiring another 00:14:12.779 --> 00:14:16.980 All right. They noticed that. And that was 2004. 00:14:17.320 --> 00:14:21.019 So it's just, if you watch the show, you're going 00:14:21.019 --> 00:14:24.039 to see, you know, how he was good at spotting 00:14:24.039 --> 00:14:27.580 talent and at recognizing talent, where it comes 00:14:27.580 --> 00:14:33.580 from. Now, we're going to segue into probably 00:14:33.580 --> 00:14:38.059 the final clip for today. And this is kind of 00:14:38.059 --> 00:14:41.710 the assessment done with the man. after the women 00:14:41.710 --> 00:14:45.690 are gone for for fun the men have to face an 00:14:45.690 --> 00:14:50.830 elimination and in the elimination round uh basically 00:14:50.830 --> 00:14:56.129 it's kind of the time to examine what went wrong 00:14:56.129 --> 00:15:00.529 what went wrong and uh i'll let the clip play 00:15:00.529 --> 00:15:04.190 it's gonna be self -explanatory for for most 00:15:04.190 --> 00:15:09.529 of it and we may comment you know as a man i'm 00:15:09.529 --> 00:15:12.440 so I'm disappointed with you guys. I don't know 00:15:12.440 --> 00:15:14.600 what's happening. George, what happened this 00:15:14.600 --> 00:15:17.399 time? I mean, this is just nuts. Sam, you were 00:15:17.399 --> 00:15:20.220 the team leader. Yes, I was. Well, I think we 00:15:20.220 --> 00:15:22.879 had a successful plan, and everybody understood 00:15:22.879 --> 00:15:25.299 the plan. And at the end of the day, although 00:15:25.299 --> 00:15:28.740 everyone did try, the plan was not implemented. 00:15:29.179 --> 00:15:31.720 Is it Sam's fault, do you think, fellas? Kwame. 00:15:31.860 --> 00:15:33.879 Yeah, I think it is Sam's fault. If you look 00:15:33.879 --> 00:15:37.059 at how the overall procedure broke down, we knew 00:15:37.059 --> 00:15:39.379 that the golf club had a large spread and we 00:15:39.379 --> 00:15:42.360 can negotiate. We also knew that the leg wax 00:15:42.360 --> 00:15:44.220 had a large spread. And that's where we got beat 00:15:44.220 --> 00:15:47.519 on those two items. $119 on the golf club and 00:15:47.519 --> 00:15:50.179 $50 or so on the leg wax. So what did Sam do 00:15:50.179 --> 00:15:52.080 to mess you up? So we were on our way to get 00:15:52.080 --> 00:15:54.240 the leg wax. We immediately got a call around 00:15:54.240 --> 00:15:58.039 1130 or so saying, you must go to buy the gold 00:15:58.039 --> 00:16:00.340 now before noon. Gold is not going to change 00:16:00.340 --> 00:16:02.240 based on whether you buy it before noon or not. 00:16:02.340 --> 00:16:04.539 And also there's not a lot of margin in it. And 00:16:04.539 --> 00:16:07.139 we said that. We still got, look, you know, we 00:16:07.139 --> 00:16:09.440 did our research. You've got to leave Chinatown 00:16:09.440 --> 00:16:11.419 now and go get the gold. The problem with the 00:16:11.419 --> 00:16:13.419 golf clubs is we were furnished two numbers. 00:16:13.639 --> 00:16:15.840 The second number we called, the store didn't 00:16:15.840 --> 00:16:18.299 even carry golf clubs. Right. So we're sitting 00:16:18.299 --> 00:16:20.320 here looking at each other. What kind of backup? 00:16:20.440 --> 00:16:21.679 But you went to a golf store. Wait a minute. 00:16:21.799 --> 00:16:23.659 And we were kind of, that's when we were kind 00:16:23.659 --> 00:16:26.059 of perplexed. Like, this is the number, this 00:16:26.059 --> 00:16:27.519 is the address you gave us to go buy the golf 00:16:27.519 --> 00:16:30.919 club. I called the store and they said, we're 00:16:30.919 --> 00:16:33.259 sorry, we don't even carry golf clubs, sir. Nick, 00:16:33.320 --> 00:16:36.500 you think Sam's a leader? I think he displayed 00:16:36.500 --> 00:16:39.659 leadership qualities during the task. Whether 00:16:39.659 --> 00:16:41.440 or not I would have made the same decisions, 00:16:41.539 --> 00:16:43.879 I'm not quite sure. Do you guys think Sam's a 00:16:43.879 --> 00:16:46.539 leader? No. And here's why Sam's not a leader. 00:16:46.620 --> 00:16:48.799 When we have to all, the rest of the team, tell 00:16:48.799 --> 00:16:52.399 Sam, calm down. Stay calm, Sam. Stay calm. That's 00:16:52.399 --> 00:16:54.559 not showing Shana's a good leader. What about 00:16:54.559 --> 00:16:56.799 you, Kwame? I think he's already shown some success, 00:16:56.860 --> 00:16:58.759 but in your role, no, I don't think he'd be capable. 00:16:59.019 --> 00:17:02.169 I think it actually comes down to respect. If 00:17:02.169 --> 00:17:04.609 I had had respect, true respect. Did they not 00:17:04.609 --> 00:17:08.130 respect you, Sam? Not everyone. Who did not respect 00:17:08.130 --> 00:17:11.210 you? Kwame and Bowie. Do you respect Kwame? I 00:17:11.210 --> 00:17:14.490 respect everyone at this table. I have not earned 00:17:14.490 --> 00:17:16.890 the full respect of everyone at the table. I 00:17:16.890 --> 00:17:19.730 wouldn't say that's it. That's probably the most 00:17:19.730 --> 00:17:22.589 true statement that you've made. And I can't 00:17:22.589 --> 00:17:24.829 lead until I have that respect. They can't make 00:17:24.829 --> 00:17:26.789 it. You have to get the respect. I do. You have 00:17:26.789 --> 00:17:28.190 to earn it. And if you don't earn it, you have 00:17:28.190 --> 00:17:30.809 to demand it. Right. And you know what? Yesterday 00:17:30.809 --> 00:17:33.349 I could have demanded it better. And that's what 00:17:33.349 --> 00:17:36.109 I'm learning. But I am a leader. But they don't 00:17:36.109 --> 00:17:40.069 respect you, Sam. So look, Sam. All right. So 00:17:40.069 --> 00:17:43.369 respect is the name of the episode. And we see 00:17:43.369 --> 00:17:46.470 this is kind of the theme in this feedback. Sam 00:17:46.470 --> 00:17:48.509 is complaining that he doesn't have the respect 00:17:48.509 --> 00:17:51.809 of his teammates. Trump is telling him it's true 00:17:51.809 --> 00:17:54.730 that he doesn't seem to be respected. Carolyn 00:17:54.730 --> 00:17:58.880 is advising that he should. demand respect but 00:17:58.880 --> 00:18:02.220 of course we hear in the feedback from the colleagues 00:18:02.220 --> 00:18:06.319 that there are many points of improvement for 00:18:06.319 --> 00:18:11.339 sam the first one kwame is saying how they were 00:18:11.339 --> 00:18:15.440 giving him feedback on they were close to negotiating 00:18:15.440 --> 00:18:19.960 a discount i think in chinatown or downtown but 00:18:19.960 --> 00:18:23.660 he was rushing them to go more to midtown for 00:18:24.400 --> 00:18:27.599 The goal negotiations, right? And he made it 00:18:27.599 --> 00:18:32.440 a point for it to be right before noon. He didn't 00:18:32.440 --> 00:18:36.039 listen. So this is the first point. He did not 00:18:36.039 --> 00:18:39.059 listen to what was the reality on the ground. 00:18:39.119 --> 00:18:43.059 So if you're leading a team, before you set the 00:18:43.059 --> 00:18:45.039 direct, of course, you have a direction. You 00:18:45.039 --> 00:18:47.400 know where to go based on your own management. 00:18:47.980 --> 00:18:51.359 But listen to your teammates, listen to people 00:18:51.359 --> 00:18:54.000 underground. They have more insight into the 00:18:54.000 --> 00:18:58.339 reality than you or your own managers do. So 00:18:58.339 --> 00:19:00.680 the fact that he didn't listen, right, that was 00:19:00.680 --> 00:19:08.460 minus one on the mutual respect. for sending 00:19:08.460 --> 00:19:12.339 them to the wrong golf address, to a golf store 00:19:12.339 --> 00:19:14.660 that doesn't carry golf clubs. The item list 00:19:14.660 --> 00:19:18.200 was clear. They had to negotiate a golf club. 00:19:18.339 --> 00:19:20.599 If he sends them to a golf store that doesn't 00:19:20.599 --> 00:19:22.779 carry golf clubs, it's a lack of preparation. 00:19:23.140 --> 00:19:28.420 And here, people trust your leadership. People 00:19:28.420 --> 00:19:31.420 trust your command. They believe you've done 00:19:31.420 --> 00:19:33.440 the research. You are sending them physically 00:19:33.440 --> 00:19:36.180 to an address. They believe at minimum you have 00:19:36.180 --> 00:19:39.740 made the call or you know what's waiting for 00:19:39.740 --> 00:19:42.140 them there instead of just sending them to the 00:19:42.140 --> 00:19:45.200 first address that popped up. And once they realized 00:19:45.200 --> 00:19:48.279 that that was the case, right, that there was 00:19:48.279 --> 00:19:53.220 no proper preparation, no proper care, you know, 00:19:53.220 --> 00:19:56.400 again, a minus one on the mutual respect there. 00:19:56.619 --> 00:19:59.880 So first we mentioned. The lack of listening 00:19:59.880 --> 00:20:03.079 now is the lack of preparation or lack of care. 00:20:03.880 --> 00:20:10.660 And finally, Bowie mentions that Sam is not a 00:20:10.660 --> 00:20:13.920 leader when his emotional intelligence has to 00:20:13.920 --> 00:20:18.819 be put in check, right? He needs his subordinates 00:20:18.819 --> 00:20:25.240 or his teammates to calm him, right? So the role 00:20:25.240 --> 00:20:28.359 of a leader... On the opposite, it's to lead 00:20:28.359 --> 00:20:32.480 on the emotional intelligence front as well. 00:20:32.539 --> 00:20:36.200 It's to be there for his coach's sports team. 00:20:36.279 --> 00:20:40.119 You want the coach to have more emotional intelligence 00:20:40.119 --> 00:20:43.240 than the players to help them navigate their 00:20:43.240 --> 00:20:46.019 emotions and the ups and downs, not the other 00:20:46.019 --> 00:20:49.000 way around. And here, it's the other way around. 00:20:49.119 --> 00:20:52.859 So another minus one on the respect front. To 00:20:52.859 --> 00:20:58.559 summarize on the respect. Just if we focus in 00:20:58.559 --> 00:21:06.519 on why the man lost again and the specific team 00:21:06.519 --> 00:21:10.619 dynamics here that actually got Sam fired, despite 00:21:10.619 --> 00:21:14.839 the potential that Trump saw in him, it's that 00:21:14.839 --> 00:21:19.019 he did not truly listen to his teammates. He 00:21:19.019 --> 00:21:22.579 didn't make them feel heard. actually listened 00:21:22.579 --> 00:21:25.039 so he didn't really know what they meant and 00:21:25.039 --> 00:21:30.000 why they meant it he was not prepared right he 00:21:30.000 --> 00:21:34.279 he has a flaw of overconfidence and kind of like 00:21:34.279 --> 00:21:39.319 just wailing things into existence it's a it's 00:21:39.319 --> 00:21:43.700 a good quality but it can also also backfire 00:21:43.700 --> 00:21:47.319 so we can draw a quick example here from steve 00:21:47.319 --> 00:21:50.059 jobs who's of course known on the management 00:21:50.059 --> 00:21:54.730 front to be He wills the deadline he has in mind, 00:21:54.789 --> 00:21:58.490 and somehow his subordinates make it happen in 00:21:58.490 --> 00:22:02.190 time. It's impossible, and things worked at Apple 00:22:02.190 --> 00:22:06.269 that way. But when he was faced with his pancreatic 00:22:06.269 --> 00:22:10.630 cancer diagnosis, he kind of thought that he 00:22:10.630 --> 00:22:14.049 could just wish it away instead of following 00:22:14.049 --> 00:22:18.490 his doctor's advice to have surgery. And I believe 00:22:18.490 --> 00:22:21.880 that was one of his regrets. that he did not 00:22:21.880 --> 00:22:29.680 listen to... He was not open to input. That's 00:22:29.680 --> 00:22:32.299 what it meant. He has his vision, but if he's 00:22:32.299 --> 00:22:34.539 not willing to adjust it based on real -life 00:22:34.539 --> 00:22:41.019 reality's input, then there may be a mistake. 00:22:44.019 --> 00:22:48.000 Second one, of course, was that... a lack of 00:22:48.000 --> 00:22:50.539 preparation. Lack of preparation is a bit disrespectful. 00:22:50.799 --> 00:22:54.420 It's kind of like arriving late at a meeting 00:22:54.420 --> 00:22:58.240 without proper communications ahead of time. 00:22:58.660 --> 00:23:03.880 It shows the other side that there's a lack of 00:23:03.880 --> 00:23:06.319 care. And here, the fact that he sent them to 00:23:06.319 --> 00:23:10.700 an address not fully having vetted it, either 00:23:10.700 --> 00:23:15.740 it shows incompetence or it shows a lack of... 00:23:16.109 --> 00:23:19.710 A lack of respect, a lack of care for people 00:23:19.710 --> 00:23:25.670 who trust you is a lack of respect. So preparation 00:23:25.670 --> 00:23:31.809 equals caring equals respect in this regard. 00:23:33.349 --> 00:23:40.210 And finally, as a leader, Sam is expected, or 00:23:40.210 --> 00:23:42.769 you in your position of leadership are expected 00:23:42.769 --> 00:23:47.900 to... to keep your head cool a bit longer than 00:23:47.900 --> 00:23:52.539 the others and to stay level -headed and to kind 00:23:52.539 --> 00:23:56.279 of see the bigger picture and help calm others 00:23:56.279 --> 00:24:01.539 if there's a momentary turbulence, not the other 00:24:01.539 --> 00:24:04.400 way around. And a sign of a good leader or a 00:24:04.400 --> 00:24:08.380 good manager is one that can stay cool and help 00:24:08.380 --> 00:24:12.640 his teammates. If you're the one who needs the 00:24:12.640 --> 00:24:16.200 help, you're more draining resources rather than 00:24:16.200 --> 00:24:19.839 adding resources. And so that's good takeaways 00:24:19.839 --> 00:24:23.339 on the leadership front that we can take from 00:24:23.339 --> 00:24:26.440 this episode. And on the negotiation fronts, 00:24:26.660 --> 00:24:30.579 as we said at the beginning, every situation, 00:24:30.819 --> 00:24:34.059 every person is a bit different, right? So you 00:24:34.059 --> 00:24:37.640 have to adapt the style. And that's what Trump 00:24:37.640 --> 00:24:40.960 believes the negotiation skills are. are are 00:24:40.960 --> 00:24:43.960 innate they're not taught it really goes down 00:24:43.960 --> 00:24:48.980 to the instincts are you tougher are you kinder 00:24:48.980 --> 00:24:52.240 what works better depending on the circumstances 00:24:52.240 --> 00:24:55.480 it could be surprising what does work at the 00:24:55.480 --> 00:24:59.579 end but basically there's a whole range depending 00:24:59.579 --> 00:25:01.980 on who you're dealing with and what what's at 00:25:01.980 --> 00:25:06.240 stake and we saw a great move from the women's 00:25:06.240 --> 00:25:10.680 team is that you negotiate on items that have 00:25:10.680 --> 00:25:14.519 a high margin. So it's easier for the other side 00:25:14.519 --> 00:25:18.680 to meet you, let's say, halfway and still feel 00:25:18.680 --> 00:25:21.859 like it's a win -win. If you go try to negotiate 00:25:21.859 --> 00:25:24.599 something that has no margin, you want to eat 00:25:24.599 --> 00:25:31.539 at the profits or make them lose even on their 00:25:31.539 --> 00:25:37.259 quality basis, it's not a winning... It's not 00:25:37.259 --> 00:25:39.759 a winning strategy, as we saw here. Anyways, 00:25:39.859 --> 00:25:43.160 I hope you like this episode and stay tuned for 00:25:43.160 --> 00:25:44.960 more. Thank you for listening.