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An engineering company reported that 10 years ago, it replaced 250 workers with nine robots.

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Now, the company still thrives and is still a major employer in the area, but performs

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well against its national and international competitors.

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Now, if we write history and the company decides not to invest in those robots and continues

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to produce goods using the human staff, well, gradually, competitors do introduce robots

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and the cost of producing their goods goes down.

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Our company now starts to lose orders as it can't remain competitive in the marketplace.

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So it downsizes a few times and then eventually closes with the residual damage that generally

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occurs in the local community when that happens.

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So labour-saving systems have already eliminated millions of man-hours in the UK, making remaining

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workers more productive.

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But artificial is simply another tool that any company can leverage to achieve more with

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a smaller workforce or completely replace some teams.

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For instance, a company I work for, we recently replaced our counter-clogs, Humanised Invoices,

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with an AI tool that read the invoices automatically and updated the finance system.

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Now, this was pretty new technology at the time, but most modern finance systems now

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have a similar capability.

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And many businesses have chosen not to hire for these straightforward jobs anymore.

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Now, a survey of 697 companies by Metro G, who are a research advisory firm, revealed

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that companies that didn't implement AI in 2023 hired about 89% more agents than other

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companies in their contact centres.

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When I was introduced to contact centres, this did lead to 36% of companies laying off

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an average of 26% of the workforce.

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And that was just within one year.

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Now these statistics are concerning and they reflect the impact on call centres, which

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to be honest, have already faced challenges from outsourcing, understaffing, automation,

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much more than other professional services.

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While other businesses have successfully reduced headcount and expenses, there's an underlying

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issue.

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In 1914, Henry Ford boosted his factory workers' wages to $5 a day.

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And it's supposedly to help them afford to buy a model tape.

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However, the real reason was really to lower employee turnover and prevent these workers

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from leaving and joining dodge.

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Now, this illustrates a harsh truth.

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If employment rates drop like these, as we've seen in contact centres, companies globally

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will face decreased revenues because jobless individuals can't buy things, they don't

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have the purchasing power.

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Even employed people do tend to cut back when there is a fear of job losses.

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However, if companies can use AI to increase efficiency and redeploy the workforce to grow

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the business, then this has got to be a win-win.

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Win for the growth in the economy and that's certainly a win for the employees of the company.

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But what if the company can't introduce a robot or AI or make itself more efficient?

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Well, one growing trend is for companies to focus on creating products for the rich.

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The wealth gap is widening all over the world with the rich getting richer and the poor getting

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poorer.

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So, some companies are betting their future and generating income only from their wealthy

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customers.

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Now, this might seem extreme, but it's already unfolding.

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If we think about video game sector, the industry is capitalising on what's called the freemium

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model where most players get the game completely free or a small number, which they refer

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to as whale, spend substantial amounts of money, sometimes thousands of pounds on in-game features.

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These players are essential because they provide social opportunities for those who play and

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enjoy the status in the perks.

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In an era where budget-friendly entertainment is in demand, the gaming industry has realised

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that their profits actually do come from catering to those with disposable income rather than

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from their general population.

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As automation likely replaces more jobs, the value of labour may also diminish while the

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worth of income-producing assets may increase.

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The rapid evolution of AI and automation makes the future unpredictable.

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But those investing in these technologies will need to recognise what the gaming industry

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has already learned.

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There's greater profit in targeting affluent customers while everyone else serves generally

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as entertainment.

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Now, this trend isn't new as AI advances it will further amplify these issues that have

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been developing for years.

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Therefore, understanding the mechanics of money and how businesses adapt to a world

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where affordability becomes a challenge is crucial for our investments.

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Now, Lamborghini has sold more cars in the past decade than in its entire history.

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This really highlights the growing market for luxury vehicles.

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There's simply a bigger marketplace for 300,000-pound plus cars.

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From Ferrari to luxury groceries, exorbitant gym memberships, hotels and the rise of popularity

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of private jets and yachts.

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The much more commonplace nowadays, it's true that billionaires are becoming wealthier.

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Those who maintained even a modest investment portfolio over the past four years have amassed

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significant wealth.

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Some have benefited from really clever and astute investments while others just leveraged

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credit to take full advantage of these unprecedented asset bull market that you've been in.

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And few modern fortunes have been solely through hard work.

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Investing has shifted from being a means to secure your retirement to pretty much a necessity

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for maintaining quality of life for the rich.

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If automation continues to advance, it could reduce the value of human labor since machines

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can perform tasks instead, while asset values would rise as business owners capitalize on

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this automated labor.

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Now, this scenario has led to people discussing things like UBI, universal basic income.

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And this is where a government payout provides basic needs for the individuals.

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It's been proposed to sustain the economy of people who can't earn income due to job

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outsourcing or automation.

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But it creates a divide where individuals either rely on government assistance or belong

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to the wealthy class.

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And then recently, reports have been published where significant UBI experiments gave 1,000

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residents in Texas and Illinois a thousand pound a month with no conditions, while a

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control group of 2,000 received only $50.

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Now, this initiative aimed to measure spending decisions.

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And it was funded back to you by Sam Altman from Open Research.

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And he'd expressed a concern over job displacement from technology.

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And Wallace did he may have said there's a good market and tool for him as organization.

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It's findings still holds some value.

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Notably, those that received the thousand pound payment to end up earning less on their

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own compared to the control group when accounted for the subsidy being removed.

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While all households earn more overall, researchers noted that many recipients actually reduced

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their working hours to focus on leisure and family.

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And they really did embody this kind of idealized vision of a future where machines do the work.

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Although mental health did improve for all participants, the benefits diminished over

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time.

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Food security initially increased and there was a general rise in living.

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But this was eroded over time as prices increased.

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This reflected the slow and destructive impact of outsourcing, which turned many UK cities

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into almost ghost towns without any particular solutions for it really.

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The ultimate goal for those investing in automation is kind of a utopian, automated future, while

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a priority for everyone else is ensuring that we're not marginalized when that vision occurs.

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So how does this play out in helping us to make better investments for our pensions?

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Well you may decide that your hard-earned pension money should go to Nvidia and AMD who produced

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the chips that run the data centers that run the AI.

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Or maybe you invest in Microsoft, Google and Amazon actually run the data centers themselves.

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Or maybe the real value will be generated by those companies using the AI technology

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to streamline their operations.

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I mean when I was young there was a blockbuster video shop on every corner.

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When a couple of guys invented Netflix, which was a CD share and service back then, they

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offered to sell the business to Blockbuster.

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Blockbuster lacked the vision to change their business model and now there is no Blockbuster.

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Netflix pretty much beams out to all our living rooms.

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So how do we pick those smart companies with the talent in the boardroom to become a Netflix

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and not become a blockbuster?

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Well if I was there 20-something with a general investing account, I'd certainly try my best.

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However as a 50-year-old something with a pension account, I don't see that kind of

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a shoot as suitable for me.

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I'll explain this with an example.

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When I was a kid and the Grand National was on, my dad used to split his bet over about

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30 horses.

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He'd win every year and by win I mean of the 30 horses, one of them would always win and

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overall the winners from that race would about clear what he paid out on his bets.

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I mean sometimes he won a little, sometimes he lost a little but never lost everything

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and never won big.

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Now rather than betting the ranch on the big winners in the AI race, why not bet on all

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the riders?

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The winners will be in that bunch.

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Now this is easy in pension investment and it's called index investing and in most cases

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investors should really focus on low-cost index funds as their main investment strategy

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and I'll outline why a low-cost index funds is a good investment choice for me and for

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most individuals, especially for those currently using high-fee actively managed funds which

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is common amongst Britons.

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The rationale for index funds can be distilled into a few key points.

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Cost efficiency, diversification, investment returns, tax efficiency and simplicity.

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Now I'll begin with a background on index funds.

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So an index fund is essentially a collection of stocks that intend to mirror a particular

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market or a segment, for example the S&P 500 and this represents US large companies and

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it uses a capitalization weighted model where larger companies like Apple and Amazon have

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more influence than smaller ones.

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This method is widely adopted for evaluating investment strategies and creating index funds

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that follow the indices.

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And throughout this discussion I'm going to specifically refer to capitalization weighted

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market index funds rather than any other kind of strange composite.

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In contrast, actively managed funds attempt to outperform market indices by selecting

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certain stocks and timing market exposure.

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Over the past 60 years index funds evolved from an obscure concept to a popular investment

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vehicle and this was supported by a wealth of academic research since 1968 demonstrating

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that actively managed funds often failed to provide enough value to justify their higher

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fees with most actually underperforming over time.

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The first point to support the low cost index fund is their low fee structure.

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In the UK the average fee for an index fund is 0.19% whereas actively managed funds generally

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hover around there 0.85%.

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Now these higher funds correlate with diminished investment returns without any identifiable

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advantages.

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John Bogel who founded Vanguard highlighted that an investor in lower costs generally leads

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to better outcomes and Bill Sharp revealed that when accounting for costs the average

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return of actively managed funds are lower than those of passively managed funds.

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Although some active managers might appear to add value pre-feeds, once you take the

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fees into consideration the truth generally reverses.

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Now another reason funds are preferable is their superior diversification.

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Index funds hold a wide array of stocks across the market, a bit like my dad Beton on 30

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horses in the Grand National.

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Now actively managed funds tend to concentrate on fewer stocks and their pursuit of outperforming

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the market.

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I know this selective strategy might yield higher returns if you're lucky and successful.

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But picking can lead to significant losses.

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As most stocks do underperform, I mean data from 1926 to 2016 reveals that only a small

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fraction of US stocks exceeded returns of the safer investments like treasury bills.

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I mean Beton on all horses and your Beton on all the winners.

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The second significant point is that index funds typically outperform the vast majority

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of actively managed funds.

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The 2023 study of US equity mutual funds from 1991 to 2020 found that over half of these

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funds underperformed compared to index funds and after counting for fees only a small percentage

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managed to achieve better results.

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This includes more extensive studies that actually corroborate these findings over longer term

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horizons.

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Ministers frequently seek out actively managed funds expecting past winning managers to keep

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performing well.

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But evidence suggests that this isn't just an illusion really.

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While some active funds may have outperformed historically, there's little support for the

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idea that past success will translate into better future results.

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Index funds not only provide high returns but are also tax efficient.

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This is due to their lower turnover rate which results in fewer taxable distributions for

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investors.

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Another advantage is simplicity.

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Assessing the performance is really straightforward compared to actively managed funds where performance

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can be quite challenging to interpret really.

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Now I focused generally on total market index funds.

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It's crucial to be cautious that not all index funds are equal.

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Some thematic index funds that track popular trends may perform poorly in the long run

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like a green energy fund or a crypto fund.

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Hence I choose capitalization weighted total market index funds.

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So in summary, low cost index funds are diversified, cost effective and historically outperform

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most actively managed funds when you take fees and taxes into consideration.

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But thanks for watching and if you found this video helpful, please share it with others

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who may still be using high fee actively managed funds.

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See you on the next one.

