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Hey, what's up, Toby?

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We have made it an entire, what, week?

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Maybe week and a half into the new year, which is the perfect time to discuss which New Year's

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resolutions you've already failed at.

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What?

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I know.

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I'm feeling younger, smarter, and wealthier already.

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But yeah, maybe this is something that is worth unpacking a little bit.

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I used to always joke that my New Year's resolution was to not drink Diet Coke because I don't

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drink Diet Coke.

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I've been successful at that New Year's resolutions, maybe for a decade now.

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Having a trusted go-to resolution that you can always win, super smart.

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Super smart, Chris.

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I'm going to be, my New Year's resolution is going to be disappointed in my weight.

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I love it.

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My goal was to be healthier this year, and if you haven't already heard my hacking, it

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was a little bit beyond my control.

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But before I could even formulate my health strategy, my young one passed something on.

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Oh, geez.

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I'm blaming her.

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The truth is I was on a plane around the first, and so there's probably 200 of my not so close

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friends that are equally responsible.

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But that's funny.

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Yeah, what's the deal?

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Here we are, Chris.

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We're comfortably into the middling of our life experiences, and yet I still entertain

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these things and sometimes with no intentions of acting on them.

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Why do you think that is?

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Why don't we all take Diet Coke?

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Because that would be easy.

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Well, it would be very difficult for some people.

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I've got some friends that, I mean, if you took Dr. Pepper away from them, I mean, you

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would have to watch your back because life could get really scary.

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I just think it's interesting, right?

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It's the new year.

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And so we want to, I think a lot of it comes down to just alleviating the stress of that

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disappointment that life just brings you.

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It reminds me a lot of meetings that I'm in.

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The meeting is really about the alleviation of stress and not necessarily the actual output

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or the measuring of output or the satisfaction of clients, which is interesting.

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Yeah, I don't know.

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I mean, I've been there for a long time.

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I just didn't do it because I didn't want to, like, my ego was too fragile or something

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like that.

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Like, realistically, if I'm to be completely honest, it's like, I just don't want to feel

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failed.

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I don't want to fail.

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No, there's plenty of other things that I fail at every day that do I really need to

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heap big things that are under highlighted and underlined as resolution.

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Even as you say that, though, it makes me think what you were describing brought to

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mind this idea of when we talk about features in a service offering, and are we trying to

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address a customer's pains or gains?

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Are we selling them aspirin or vitamins?

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And I think, at least for my part, resolutions historically have been about aspirations loosely

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held.

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Sure.

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And a resolution, you know, whether it's from civics class or just in general, like, there's

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an intention of a formalized commitment, but the truth is, it doesn't mean that I've gotten

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rid of any of my other bad process or bad habits.

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If they're only on aspirin and I have so many other headaches, or excuse me, if they're

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only on the vitamins rather than the aspirin side, then I'm never going to get to them

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anyway.

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So, aside from your diet coke, which I think is for anybody that's listening, that is the

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one resolution that you can pick the thing you don't do and just get noisy about the

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fact that you're not going to do it this year.

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Yeah, like, I'm not eating squid this year.

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Yeah.

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You've already been poisoned.

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It's just not happened.

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It didn't happen last year.

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I was successful.

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Yeah.

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I think I'm going to pick pickled herring and not.

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I will likewise not be embracing pickled herring this year.

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That's awesome.

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I'm pretty resolved there.

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That's funny.

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I'm going to try something and, you know, I tend to be an early adopter.

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I'm definitely a better starter than I might be a finisher.

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I will own that.

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Nice.

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Don't what movement?

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Yes, and I think what I want to attempt this year is to attempt to just practice things.

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Say more about that.

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I like where you're going here.

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Yeah, I think, you know, we talked about it recently.

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It went down to the Fiesta Bowl.

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My alma mater lost, which was depressing, but it was fine.

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I hung out with the buddies.

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It was a good time.

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But it's made me think a lot about what's seen on the field versus what these guys do

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every day.

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Yeah.

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And we were talking, we were talking about one of the plays like they were like they

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don't do this certain play, which makes the most sense in the world.

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And so as a armchair quarterback, I'm sitting there thinking, well, I mean, obviously I

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should know that they should do the play that I think they should do.

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Yeah.

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And then one of my buddies is like, he's like, hey, maybe he's not good at that play.

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Like maybe the quarterback is not good at play action.

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Yeah.

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And I was like, that's interesting.

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And so anyway, so, you know, go down to the game.

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But what I want to work on this year is just different things that I want to practice.

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Yeah.

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And so little things like just putting down my daily wins, like what are my three daily

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wins for the day and just writing them down and not in a like almost taking off the task

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list from it.

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Because if I don't do the tasks, then I failed.

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But if I don't practice, then I'm kind of mad at myself.

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Like I want to be good at my craft.

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And I think the thing why, you know, the reason why I think this is applicable to process

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debt is I think oftentimes knowledge work is so reactionary.

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And we don't take that step back to say, you know, my boss messaged me and it's been, you

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know, it's been an hour, but I've been doing focus work.

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Like we feel guilty about that.

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But really that focus work is probably the best work that you could be doing in that

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time.

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And it's not the, oh gosh, I got an email or I got a message in Slack or in Teams or

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whatever.

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Yeah.

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And I think, I think just for me, it's just changing the name from a resolution to, I

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just want to practice certain things.

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And the other thing, the other thing is I want daily practices.

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So that's like daily wins.

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And then I want to do stuff like weekly, right?

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So like one of my practices is you and I are practicing a podcast and we're doing terribly.

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Did I not mention the big fan up in central Canada who's coming on strong?

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We do have fans in central Canada.

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I mean, it's growing our sphere of influence or the increased number of people that are

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hitting send junk.

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I don't know which yet, but they're finding us.

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So thank you, my favorite Canadian up there.

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Yes.

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But yeah, I like where you're going though.

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What are my dailies?

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Is it weeklies?

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Yeah.

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What's my monthly, right?

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So my monthly could be setting up what are your monthly wins or what are the monthly

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things?

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Because the thing that I realized about last year is that I did a better job of being intentional

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to look at what I wanted to do over a quarter, a month and a week.

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And those things actually got pulled in.

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And so one of the things that I actually put down for last year, mid year is do a podcast.

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Now, you know, luckily you were game.

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You were like, yeah, let's do that.

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That'd be a great idea.

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So yeah, that's one of the things that I'm doing because it's also something that I have

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control over, which is what, how can I, you know, can I do my daily and my weekly planning?

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Chris I love that you call out the control element because so often.

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We try to, we try to, we try to create agenda items or high priority initiatives around

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things we don't control and resolutions are a big example.

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So yeah, you're the person cooking and buying groceries for your household and controlling

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what comes in the front door.

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You can't really dictate around the diet, you know, you're, you're a passenger on that

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wagon, you're not the driver.

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And so this idea of things within your sphere of ownership and accountability are really

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beautiful.

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One of my favorite things.

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And over the years I've been better or worse about it, but I like to, I like to recap a

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week in a status report to my clients.

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And I just say, Hey, here's a couple of the big things that happened this week.

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Here's a couple of the big things that are coming because time and time again, I hear

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frame from clients, they're like, I don't get worried about the minutia because every

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week you affirm that you're in for me.

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And I'm thinking that doesn't take me that long to write.

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And the word, the word of it is they don't want to read the 600 page novel I could produce

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every week.

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That's funny.

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He said, she said, but that's funny.

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Totally within my control.

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It helps me recount.

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Did I touch on the things that I thought would be important this week?

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But also it helps me center myself and say, okay, I know it's coming next week.

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I don't need to sweat it this weekend or I need to absolutely sweat it this weekend.

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You know, for sure.

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So you know, I think another, another really good New Year's resolution is not to get wrapped

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around the axle about stuff that you are so committed or die hard on that no one else

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in your organization cares about.

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Like, I think if everybody, you know, listening to the podcast are ones of tens of ones of

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you listeners could simply, simply just step back and say, you know what, if my boss or

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my peers don't think it's important, it just might not be that important yet.

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Yeah.

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Now you might, you might be seeing, you might be being like, you might see something and

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be like, well, yeah, that's going to be a problem.

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But we're also over index on like, you know, the sky is falling and the business is going

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to go out of business next week.

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And you're like, wait a sec.

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Is it really?

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Probably not.

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Could it be like that for two or three or four years before like the pain really gets

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too big?

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Like that, that, that's a huge, that would be a huge like eight years resolution that,

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that would really impact people because then you're trying to force something that's just

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people don't want to force.

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Right?

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That's right.

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Well, and the other difficulty that you, that you call attention to is that I may see a

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problem, but it's only from my desk that it appears this large.

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Yeah.

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You know, as we've all been told images in this rear view mirror may be larger or smaller

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than they appear.

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Totally.

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And so when we share it, if nobody else is leaning into it, then what we're probably

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observing is something that collectively is viewed as low probability, low impact.

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But from where we sit, it is the next big thing.

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So over the holidays, uh, you know, I'd mentioned Libby and I were traveling and, um, I'm watching

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this little toddler go up steps like toddlers do, you know, and they're so they're climbing.

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But I said to Lib, I said, God, can you imagine trying to climb a series of steps where every

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step is as high as your waist?

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Right?

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Oh yeah.

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That kid, every step was a huge effort.

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Pat him on the head.

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Like, aren't you cute?

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But if, if I was climbing up steps, I'd be like, hell yeah.

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Where's the applause, man?

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I just cleared my third step, but it's a perspective thing.

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You know?

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And so our vantage point plays a huge role in that.

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So I love the idea that a perceived issue may not be an issue to others yet.

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Which could also mean, you know, yet includes not my lifetime.

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At which point it's not my circus, not my monkeys, you know?

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Or yet as in I move on and it's not my problem.

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I moved to a different apartment.

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Like it could be any number of things.

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And I really like, I mean, honestly, you, you kind of showed me the, you know, the follow

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up with a, Hey, look, this is what I did last week.

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This is what I plan to do this week.

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That has been a game changer.

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Like that, that has been huge.

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Like that is, that is one of my processes.

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I love it.

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You know, send, send the boss a weekly status update of like, these are the things, these

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are the things that are coming.

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And it's been huge.

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So well, the beauty too is you're inviting some feedback.

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Yeah.

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So if what I did last week didn't matter, wasn't on your radar and what I'm planning

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to do next week is tackling stuff that you still don't give a shit about.

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00:13:33,400 --> 00:13:34,400
Oops.

243
00:13:34,400 --> 00:13:35,400
PG 13 warning.

244
00:13:35,400 --> 00:13:36,400
Yeah.

245
00:13:36,400 --> 00:13:37,400
After the fact.

246
00:13:37,400 --> 00:13:41,040
But if it's not stuff you care about next week, then manager, I've made that fully

247
00:13:41,040 --> 00:13:42,040
visible.

248
00:13:42,040 --> 00:13:44,920
I'm telling you that I'm going to focus on and, and I'm prepared to be held accountable

249
00:13:44,920 --> 00:13:46,600
for 100%.

250
00:13:46,600 --> 00:13:48,560
I'm inviting that Porsche correction.

251
00:13:48,560 --> 00:13:50,880
So I'm delighted to hear that.

252
00:13:50,880 --> 00:13:51,880
Yeah.

253
00:13:51,880 --> 00:13:54,780
Well, I hope it doesn't improve your golf game so dramatically that you and I can no

254
00:13:54,780 --> 00:13:55,780
longer play.

255
00:13:55,780 --> 00:14:00,760
I know a little bit of breathing room and, and just kind of a sense that you've been

256
00:14:00,760 --> 00:14:02,640
transparent about what's going on.

257
00:14:02,640 --> 00:14:03,640
That's awesome.

258
00:14:03,640 --> 00:14:04,640
Yeah.

259
00:14:04,640 --> 00:14:05,640
Yeah.

260
00:14:05,640 --> 00:14:06,640
Good.

261
00:14:06,640 --> 00:14:07,640
Well, very cool.

262
00:14:07,640 --> 00:14:08,640
I think we were done with this one.

263
00:14:08,640 --> 00:14:11,000
I am very excited about 2025.

264
00:14:11,000 --> 00:14:12,000
Me too.

265
00:14:12,000 --> 00:14:14,320
You know, I think it's going to be a good one or not.

266
00:14:14,320 --> 00:14:16,080
I guess we'll see.

267
00:14:16,080 --> 00:14:17,080
You know what?

268
00:14:17,080 --> 00:14:24,160
I'm, I'm going to think that 2025 should be at least fair to Midland and very optimistic

269
00:14:24,160 --> 00:14:26,560
about that low bar.

270
00:14:26,560 --> 00:14:27,800
Yeah.

271
00:14:27,800 --> 00:14:32,600
I will make sure you don't drink any diet Coke or eat squid when we're in community

272
00:14:32,600 --> 00:14:33,600
together.

273
00:14:33,600 --> 00:14:34,800
So that's my commitment to you this year.

274
00:14:34,800 --> 00:14:35,800
I love it.

275
00:14:35,800 --> 00:14:36,800
I love it.

276
00:14:36,800 --> 00:14:38,280
I'll keep doing, I'll keep doing my status updates.

277
00:14:38,280 --> 00:14:39,280
All right.

278
00:14:39,280 --> 00:14:40,280
That sounds right.

279
00:14:40,280 --> 00:14:41,280
I think we can live with those.

280
00:14:41,280 --> 00:14:42,280
All right.

281
00:14:42,280 --> 00:14:43,280
Thanks man.

282
00:14:43,280 --> 00:14:44,280
See ya.

283
00:14:44,280 --> 00:15:11,640
See ya in a lot ofiery in all of relationship.