1
00:00:00,000 --> 00:00:02,920
Hey there, welcome to your own personal deep dive.

2
00:00:02,920 --> 00:00:04,840
We're gonna dig into luxury retail today,

3
00:00:04,840 --> 00:00:06,720
see what's really going on.

4
00:00:06,720 --> 00:00:08,880
You wanted to know how those big names,

5
00:00:08,880 --> 00:00:11,840
those iconic brands are keeping up right,

6
00:00:11,840 --> 00:00:14,240
how they're bringing those classic luxury vibes

7
00:00:14,240 --> 00:00:16,280
into this whole new world of shoppers.

8
00:00:16,280 --> 00:00:18,640
And the article we've got from Multimedia Plus,

9
00:00:18,640 --> 00:00:20,760
let me tell you, it gets right into it.

10
00:00:20,760 --> 00:00:23,160
This whole clash between old school luxury

11
00:00:23,160 --> 00:00:25,280
and, well, what's hot now?

12
00:00:25,280 --> 00:00:27,000
Because, think about it,

13
00:00:27,000 --> 00:00:29,640
luxury shopping used to be a whole different ball game,

14
00:00:29,640 --> 00:00:30,480
didn't it?

15
00:00:30,480 --> 00:00:31,320
It really was.

16
00:00:31,320 --> 00:00:33,720
So it's flagship stores, all marble and whispers.

17
00:00:33,720 --> 00:00:35,720
Yeah, you felt special just walking in the door

18
00:00:35,720 --> 00:00:37,800
like you were in on something exclusive.

19
00:00:37,800 --> 00:00:39,080
It was an experience.

20
00:00:39,080 --> 00:00:41,040
Totally, every little thing,

21
00:00:41,040 --> 00:00:42,600
from how the store smelled,

22
00:00:42,600 --> 00:00:44,400
to how attentive the staff were,

23
00:00:44,400 --> 00:00:48,040
it all added to this feeling of, this is luxury.

24
00:00:48,040 --> 00:00:49,240
And, you know, the product,

25
00:00:49,240 --> 00:00:52,600
so it was almost like it came second to the feeling you got.

26
00:00:52,600 --> 00:00:55,440
Luxury was like this escape, this total sensory thing.

27
00:00:55,440 --> 00:00:58,200
Right, and that's what makes this whole shift so fascinating.

28
00:00:58,200 --> 00:01:00,160
It's not that today's shoppers don't care

29
00:01:00,160 --> 00:01:02,320
about that experience, they totally do.

30
00:01:02,320 --> 00:01:05,040
It's just the experience they're looking for.

31
00:01:05,040 --> 00:01:05,880
It's different.

32
00:01:05,880 --> 00:01:06,720
You got it.

33
00:01:06,720 --> 00:01:11,240
And this article, it really points to millennials, Gen Z,

34
00:01:11,240 --> 00:01:13,360
as the ones driving this whole new luxury thing.

35
00:01:13,360 --> 00:01:14,720
New luxury, I like that.

36
00:01:14,720 --> 00:01:15,560
Yeah.

37
00:01:15,560 --> 00:01:16,400
Has a nice ring to it.

38
00:01:16,400 --> 00:01:18,120
Right, and it's interesting, they want what they want,

39
00:01:18,120 --> 00:01:19,200
and they want it now.

40
00:01:19,200 --> 00:01:22,520
That immediacy, exclusivity, something truly unique.

41
00:01:22,520 --> 00:01:25,280
It's more than just, here's a product, buy it.

42
00:01:25,280 --> 00:01:27,240
It's about belonging, being in the loop.

43
00:01:27,240 --> 00:01:30,840
Okay, so for those of us who haven't quite caught up,

44
00:01:30,840 --> 00:01:35,400
what exactly makes this new luxury so new?

45
00:01:35,400 --> 00:01:36,480
Break it down for us.

46
00:01:36,480 --> 00:01:39,000
Well, think about it, this generation,

47
00:01:39,000 --> 00:01:41,680
they grew up in a world where information,

48
00:01:41,680 --> 00:01:44,400
everything really is instant, they expect it.

49
00:01:44,400 --> 00:01:46,200
Makes sense, but how does that play out

50
00:01:46,200 --> 00:01:50,840
when we're talking high-end fashion, accessories, that world?

51
00:01:50,840 --> 00:01:52,480
One word, drops.

52
00:01:52,480 --> 00:01:53,600
Drops, okay, yeah.

53
00:01:53,600 --> 00:01:55,520
We've heard the word, but when you say with luxury,

54
00:01:55,520 --> 00:01:56,560
it's kind of strange, right?

55
00:01:56,560 --> 00:01:57,680
Yes, it's funny, isn't it?

56
00:01:57,680 --> 00:02:00,320
Like luxury used to be about things that lasted,

57
00:02:00,320 --> 00:02:03,080
you know, heritage, tradition, all that.

58
00:02:03,080 --> 00:02:05,680
It's true, but then again, scarcity, that limited access,

59
00:02:05,680 --> 00:02:07,520
that's always been part of luxury too.

60
00:02:07,520 --> 00:02:09,440
I guess drop culture just takes it up a notch.

61
00:02:09,440 --> 00:02:12,000
Social media plays a huge part this whole,

62
00:02:12,000 --> 00:02:13,760
what's next, mentality.

63
00:02:13,760 --> 00:02:15,600
So what's a luxury drop actually look like?

64
00:02:15,600 --> 00:02:18,400
We're talking like sneaker heads, camping out for days.

65
00:02:18,400 --> 00:02:21,160
Oh no, no, no, it's not quite that intense,

66
00:02:21,160 --> 00:02:22,680
but there is that urgency.

67
00:02:22,680 --> 00:02:23,520
I bet.

68
00:02:23,520 --> 00:02:26,760
Okay, imagine this, a big name brand,

69
00:02:26,760 --> 00:02:29,120
they give you a little hint about a new product,

70
00:02:29,120 --> 00:02:32,200
a new collection, could be a cryptic Instagram post,

71
00:02:32,200 --> 00:02:34,200
maybe a countdown clock on their site.

72
00:02:34,200 --> 00:02:35,960
I've seen that, it gets you every time.

73
00:02:35,960 --> 00:02:38,320
Right, they might release a couple of pictures

74
00:02:38,320 --> 00:02:39,920
just enough to drive you crazy,

75
00:02:39,920 --> 00:02:41,920
but the details, they're top secret.

76
00:02:41,920 --> 00:02:43,120
Oh, they know what they're doing,

77
00:02:43,120 --> 00:02:45,600
creating that buzz, I gotta see this feeling.

78
00:02:45,600 --> 00:02:48,320
Exactly, and then bam, the drop.

79
00:02:48,320 --> 00:02:50,320
Could be any time, day or night,

80
00:02:50,320 --> 00:02:52,840
and they're only a handful of whatever it is.

81
00:02:52,840 --> 00:02:55,600
So suddenly, everybody and their mother

82
00:02:55,600 --> 00:02:57,560
is on the app, on the website,

83
00:02:57,560 --> 00:02:59,320
trying to snag one before they're gone.

84
00:02:59,320 --> 00:03:02,640
It's like that velvet rope outside a club, only digital,

85
00:03:02,640 --> 00:03:04,040
everyone wants to be in the know,

86
00:03:04,040 --> 00:03:06,120
part of that exclusive group,

87
00:03:06,120 --> 00:03:08,960
and the brands are using that, clever.

88
00:03:08,960 --> 00:03:11,960
But what about the brands that aren't really about trends?

89
00:03:11,960 --> 00:03:13,840
You know, the ones known for classic designs,

90
00:03:13,840 --> 00:03:15,920
that heritage we were talking about,

91
00:03:15,920 --> 00:03:17,360
how are they fitting in?

92
00:03:17,360 --> 00:03:18,680
That's the challenge, isn't it?

93
00:03:18,680 --> 00:03:20,880
Staying true to their roots while appealing

94
00:03:20,880 --> 00:03:24,360
to this new crowd of luxury buyers, not easy.

95
00:03:24,360 --> 00:03:26,680
But there are some brands that are killing it.

96
00:03:26,680 --> 00:03:29,720
The article mentioned augmented reality experiences

97
00:03:29,720 --> 00:03:30,840
right in their stores.

98
00:03:30,840 --> 00:03:33,000
AR, wow, that's next level.

99
00:03:33,000 --> 00:03:35,680
I've seen it with makeup, furniture, but luxury fashion.

100
00:03:35,680 --> 00:03:37,640
Now you've got my attention, tell me more.

101
00:03:37,640 --> 00:03:39,360
Right, I mean, how cool is that?

102
00:03:39,360 --> 00:03:41,720
You could be like at home,

103
00:03:41,720 --> 00:03:43,920
trying on a diamond necklace worth millions,

104
00:03:43,920 --> 00:03:45,240
seeing how it looks, you know,

105
00:03:45,240 --> 00:03:47,520
without having to actually like go anywhere.

106
00:03:47,520 --> 00:03:48,680
That's the future right there,

107
00:03:48,680 --> 00:03:50,920
that perfect blend of the old and the new.

108
00:03:50,920 --> 00:03:53,320
Totally, and it's more than just AR.

109
00:03:53,320 --> 00:03:54,960
Some brands are using social media

110
00:03:54,960 --> 00:03:57,240
to create these like online communities.

111
00:03:57,240 --> 00:03:59,200
It's not just advertising, it's about, you know,

112
00:03:59,200 --> 00:04:01,600
exclusive content, live streams with designers

113
00:04:01,600 --> 00:04:02,840
behind the scenes stuff.

114
00:04:02,840 --> 00:04:04,680
Yeah, it's giving you a peek behind the curtain.

115
00:04:04,680 --> 00:04:06,320
Exactly, and it works.

116
00:04:06,320 --> 00:04:08,280
People want to feel like they're in the know.

117
00:04:08,280 --> 00:04:10,080
So it's less about buying a product

118
00:04:10,080 --> 00:04:13,000
and more about like building a relationship.

119
00:04:13,000 --> 00:04:16,800
Exactly, meeting these new luxury consumers where they are.

120
00:04:16,800 --> 00:04:20,280
Online, engaged, wanting to belong.

121
00:04:20,280 --> 00:04:22,840
This is really making me rethink luxury, you know?

122
00:04:22,840 --> 00:04:25,400
It's not just about like flashing a logo anymore.

123
00:04:25,400 --> 00:04:26,760
It's a good question, isn't it?

124
00:04:26,760 --> 00:04:28,920
What does luxury even mean these days?

125
00:04:28,920 --> 00:04:30,240
When everything's moving so fast,

126
00:04:30,240 --> 00:04:32,640
trends are here one minute and gone the next.

127
00:04:32,640 --> 00:04:35,600
What does it really mean to own something luxurious?

128
00:04:35,600 --> 00:04:38,200
Is it about finding those timeless pieces,

129
00:04:38,200 --> 00:04:40,520
or is it about being part of the in-crowd

130
00:04:40,520 --> 00:04:42,280
chasing the next big thing?

131
00:04:42,280 --> 00:04:44,040
That's the thing, it can be both.

132
00:04:44,040 --> 00:04:46,520
You know, it's not an either a situation anymore.

133
00:04:46,520 --> 00:04:48,840
Luxury is so much more, I don't know,

134
00:04:48,840 --> 00:04:50,480
personal than it used to be.

135
00:04:50,480 --> 00:04:52,240
It's about finding the brands,

136
00:04:52,240 --> 00:04:54,720
the experiences that really speak to you.

137
00:04:54,720 --> 00:04:57,080
So if you're listening, I want you to think about that.

138
00:04:57,080 --> 00:04:58,800
What does luxury mean to you?

139
00:04:58,800 --> 00:05:00,600
What makes you feel like you're experiencing

140
00:05:00,600 --> 00:05:03,600
something truly special, something luxurious?

141
00:05:03,600 --> 00:05:04,800
Keep those questions in mind.

142
00:05:04,800 --> 00:05:06,760
And remember, this might be the end of this deep dive,

143
00:05:06,760 --> 00:05:08,400
but it doesn't have to end here.

144
00:05:08,400 --> 00:05:10,600
Keep exploring, keep asking questions,

145
00:05:10,600 --> 00:05:12,840
and you might be surprised at what you find

146
00:05:12,840 --> 00:05:16,760
in the world of luxury.

