WEBVTT

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Hey, Mike. Good afternoon. How you doing, man?

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Andres, I'm doing well, man. I've been watching

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some basketball without the March Madness. I

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can tell. What is that? Well, this is a Cisco

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official basketball that I've got here to represent,

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you know, March Madness and basketball that's

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going on right now. Got a couple teams left and

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it's been fun to watch. Make sure you get it

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signed by Chuck. Oh, geez. Great call. I'm so

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glad you said that. Nice, man. So yes, it's been

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a while, I guess, like a month and a half or

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so. And, and then I guess, you know, with this

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new episode that we have going today, it is,

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it is going to be interesting because it's going

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to be on, on identity, which is, and from my

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side, it's a lot of the conversations that we've

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been having with customers. I've been hearing

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this, this term that it's the identity is the

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new perimeter. And it is not like a fun term

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anymore or. I don't know if it became like a

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marketing thing at this point, but yeah, we'll

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be hearing about from customers about this. What

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have you heard about it? OK, so big thing for

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me, but I wasn't super shocked when I heard the

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following. But when I saw that identity is now

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the number one threat vector. So it used to be

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what email protect your email? Well, obviously,

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that's still super critical. But identity truly

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is statistically the number one most likely way.

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for an organization to get hacked right now.

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And I know today we're going to talk a little

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bit about identity and just how important that

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really is. Yeah, yeah. And some of like, we're

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going to make sure that we put some some of the

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findings and some of things that we've been looking

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into. Just to create the episode, we see a lot

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of articles created with some metrics, some information,

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some studies that have happened in the backend.

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And then I guess the main thing is this thing

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like the old network perimeter is gone and now

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the identity is the control plane. So that is

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resonating with a lot of people out there and

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that is something that we hear from many customers.

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We also hear... Credential sessions and tokens

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and those are the things that the attackers want

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just to make sure that they have the option to

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unlock your apps data and even domain access.

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You know one of the terms that we keep hearing

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is IGA and for anybody listening in like you're

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going to hear about now that we've said it identity

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governance and administration. So that's become

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more critical than it ever has been and Identity

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governance and administration, just so everyone's

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on the same page here. It's not like a product,

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but that's really like a framework for how an

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organization is managing all the username, username,

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well, the user identities. And it's like the

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policy of those users and what they can access

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in terms of, Hey, this user group has access

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to these devices or these applications. but it's

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how an organization manages the identities and

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how you can be compliant with your organizational

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standards. So IG, Identity, Governance and Administration

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have a lot to say, but it has become really critical.

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I want to read into it. I was going to say that

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it sounds like another security person doing

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policies and creating procedures for a lot of

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the things that we help our customers with. So

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yeah, I'll make sure that I read on it, we'll

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make sure that we add it to the show notes just

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so you can see exactly what it means. And then

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we will get over that at some point. Mike, another

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thing, trusted network. So we hear this from

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many of the products that we talk to about here

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at Cisco. And then, you know, there's one thing

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that, you know, MFA, MFA is the thing, MFA is

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what you're supposed to have, but user is authenticated,

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then what? What do we do? Like, what's the next

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step? What do you think? This has become like,

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you know, security is always staying one step

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ahead or at least in line with the attackers.

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So in terms of a trusted network, it used to

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be, well, let's just make sure you are a trusted

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person on a trusted device. Great. Now we turn

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off our visibility. If you get hacked, after

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that point that your trust was given, that's

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a serious problem. No one's keeping an eye on

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what your device is doing or the traffic. So

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we get into this concept of like continuous verification,

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continuous identity verification, periodic checks

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to make sure that your originally trusted session

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was not compromised. So yeah, to your point,

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I mean, a trusted network is still important.

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But I think security teams need to make sure

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that they are continuously verifying the trust

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level even after you gain that initial access.

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Yeah, yeah. And that is one thing that we keep

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seeing on those documents that we base the whole

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episode on today. There is another term, another

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thing that I've heard also, and it's called phishing

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resistant MFA. And then I'm going to kind of

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read some of the things that we have here is

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based on device trust, policy -based access,

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instead on just relying on password strength

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alone. And I know we do talk about a product

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in a daily basis here at Cisco. And I don't know

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if you want to talk about it a little bit, Mike,

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if you've heard it. Yeah, I mean, of course you're

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referring to Cisco Duo. So Duo, you know, originally

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being an MFA product, it's so much more than

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MFA. You know, neither of us are here to sell

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Duo on the call, but just to use Duo as an example

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of how a security product should be keeping up

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with more advanced threats. If we think about

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evolving from Duo Duo's MFA capabilities to its

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capability to look at the device as well. So

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the health of the device, is this a device that's

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a corporate asset? And, you know, Duo can do

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that. Duo can say, look, I'm going to check your

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identity, but also the device you're on. Like,

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you know, part of this identity governance and

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administration is your identity, but also the

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device you're on. It's kind of like holistic.

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Passwordless is like a newish thing as well.

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So as attackers attack passwords, passwordless

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has become a great way to evolve with these attacks.

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So if you don't have a password, you can't really

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be vulnerable to a weak password in that case.

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So passwordless is, I'm sure we'll talk about

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more with. with using other alternative methods

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other than remembering your password is really

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important. And with any security solution, you

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got to keep up with the times. And if you think

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about even Cisco Duo, like back in the day, having

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MFA alone was great and would stop most identity

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-based attacks. But you want to take a touch

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on maybe what we call push fatigue, like MFA

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push fatigue. And that is some of the modern

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identity attacks. We started seeing, and this

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is when we started seeing here at Cisco as an

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employee, that we didn't have to just accept

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a push notification and that was it. We started

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seeing like a verified push with a code that

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we had to enter in the computer. And it just

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evolved into something else right now that it

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is not only verifying that push it is also verifying

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that like the passkey that you have in your computer

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like your fingerprint i guess windows does it

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with this thing called windows hello which is

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your face or biometric print as well but it is

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it is just the response from the security products

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on that alert fatigue like craziness that you

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know and and i'm seeing it the other day i started

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seeing like a bunch of my personal email bunch

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of hey somebody's trying to log into your account

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you want to accept it and then they have a number

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and you know i don't even know what the number

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they're seeing is the number that i that i have

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here so you know in my case what i've been doing

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for those and gosh i still get them for from

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time to time like at least one a day I just denied

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that the login, it just makes me feel a little

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better. You know, probably I have to probably

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change it again, but, but I'll feel like more

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secure just because I have that security piece

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in place. Yeah. When you get that message that's,

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Hey, someone's trying to log in. Is this you?

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And you're like, I'm not trying to log in. It's,

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it's scary, especially if it's your bank account

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or something like that. But it's also like. I

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get the feeling of, I am so glad I have the MFA

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on for this, you know? Yeah, I've been talking

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to my dad the other day. I was talking to him

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and I was like, hey, I'm getting hacked. And

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he's like, oh, we're like, let's go to a computer.

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Let's go fix it. Well, whatever, whatever you

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need to do. And I'm like, no, no, I'm fine. You

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know, it's they cannot access from from whatever

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they are. You know, the verify, you know, in

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our parents and their parents, those are the

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people most vulnerable as well. I mean, for one,

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if you just have basic MFA on there, that's susceptible,

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but they might not have MFA on at all. You know,

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they're used to, oh, I need to quickly change

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my passwords. My password got hacked. But, you

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know, when you've got that multi factor, that

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additional step, that's really key here. Hey,

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you know, have you heard of or have you looked

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into the blue low low energy Bluetooth push that

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Biro does now? I guess I think I've heard a little

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bit about it, but don't Be honest with you don't

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know much, but, but it looks like, like a really,

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really, really nice technology. You know, it

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just picks up that your device is close. I think

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is what it is. Right? Exactly. Yeah. So basically,

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you know, you log into a website, you know, your

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username and password is correct. The duo push

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essentially, you know, the presence of your phone,

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your, your, your multifactor device. physically

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close to the computer that made the request of

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the website is really what's happening there.

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So if you're an attacker, you're like, that's,

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it's immediately going to block that because

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they don't, unless they also have your phone

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right by the computer. I like solutions like

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that because it's very simple, like to the user,

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you know, so I don't even need to be involved

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with this. with this process if I'm being attacked.

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I mean, the attacker is on the other side of

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the world. I don't, you know, I'm not even, don't

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even have to mess with this. And then when I'm

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the real person going to the website, cool, it

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just seamlessly work. Just like my phone right

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here. Yeah, that's pretty cool. I kind of knew

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a little bit on a high level what it would do,

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but that's pretty cool. That's pretty cool that

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we can do that. Another, like, I want to like,

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I know we have like three bullet points on some

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modern identity attacks but I'll probably take

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one and just group them all like we see token

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theft and this is whenever an attacker makes

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your steals your token or your session And in

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this case, and I've been seeing this a lot in

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Instagram and TikTok and a bunch of other places

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that they may be able to bypass MFA entirely.

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So this is one of things to be aware of that

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it's happening. I think on the same wavelength,

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we also see the odd abuse. And this is just adversaries

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or they just legitimately use old workflows to

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just... get into applications and get consent

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from the user just to get some persistent access

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into whatever they're after. And then the other

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thing that is like very close to the same thing

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is the session hijacker and hijacking. And this

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is just, you know, attackers stealing those cookies

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and replay the tokens just to make sure that

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they are authenticated into your session. I know

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I've seen a little bit of things about that but

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that seems you know very complex from what the

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attackers are doing so from from the sense of

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defenders or practitioners this is one thing

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to keep in mind that there are some things that

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are happening in the world there are some ways

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that we're getting attacked and we just have

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to be you know smarter on how do we protect our

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assets I guess. These types of attacks like session

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hijack hijacking, you know, token theft, things

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like that. Those are things that a user should

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not have to be thinking about. And it's confusing.

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Like what, what does that mean? My, my token

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is being stolen. So anyone listening, regardless

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of whether you're using Duo or not, you need

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a security product that again, going back to

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our original point is able to continuously verify.

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Because if you do have something happen with

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like a session getting stolen, that attack can

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persist across multiple devices and multiple

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systems. It won't be checked because that trust

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was granted initially, then it got stolen, now

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it's being reused. But if we have continuous

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verification, we can kind of like recheck. that

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we detected with that session was stolen as being

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reused. So when you're looking at an identity

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security solution, make sure it's not just doing

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that initial access. That's a really, really

00:14:47.759 --> 00:14:50.460
good point, Mike. And then another thing that

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also happens just before we move into the next

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section is it's the privilege escalation. Like

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we see just attackers stealing identity, stealing

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user names, passwords, and They just try multiple

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things. They just go into those computers, see

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if they can gain any access to the domain. They

00:15:10.059 --> 00:15:13.559
can enumerate the actual users that are in the

00:15:13.559 --> 00:15:17.360
system. They can see maybe this user that it's

00:15:17.360 --> 00:15:19.620
called admin. Maybe it's an administrator or

00:15:19.620 --> 00:15:22.759
domain admin. Then they can start messing around

00:15:22.759 --> 00:15:27.029
with things. So that's very, very interesting.

00:15:27.169 --> 00:15:29.610
And of course, what you mentioned, like authorizing

00:15:29.610 --> 00:15:32.590
a user once doesn't mean that the user should

00:15:32.590 --> 00:15:36.090
be authorized to access everything, unless we

00:15:36.090 --> 00:15:39.490
do some sort of verifications every few hours

00:15:39.490 --> 00:15:41.799
or whenever we see like... I'm probably sitting

00:15:41.799 --> 00:15:44.580
here on my computer today, here in my house with

00:15:44.580 --> 00:15:46.659
the dogs, everything. And then I'm just going

00:15:46.659 --> 00:15:49.460
to go to the next Starbucks and go drink a coffee.

00:15:49.779 --> 00:15:52.320
I think there should be like, you know, I'm changing

00:15:52.320 --> 00:15:55.000
networks. I'm changing my IPs. I'm changing everything.

00:15:55.419 --> 00:15:58.240
So, you know, it's more than acceptable just

00:15:58.240 --> 00:16:00.980
to make sure that I get re -authenticated or

00:16:00.980 --> 00:16:03.360
some way of knowing that, you know, it's me and

00:16:03.360 --> 00:16:08.649
that Starbucks. Well, so first thing I think

00:16:08.649 --> 00:16:11.070
about is I love drinking coffee with you I probably

00:16:11.070 --> 00:16:13.090
had over a thousand coffees with you in person

00:16:13.090 --> 00:16:15.690
at different events So we do need to keep that

00:16:15.690 --> 00:16:18.090
in mind. We're always going to different places

00:16:18.090 --> 00:16:21.610
to have coffee Yes, absolutely. And I'll touch

00:16:21.610 --> 00:16:23.870
on you mentioned like the admin accounts like

00:16:23.870 --> 00:16:26.909
the attacker I mean if they get a hold of an

00:16:26.909 --> 00:16:29.769
admin account, that's outstanding for them. It's

00:16:29.769 --> 00:16:33.029
gonna have more access and You know, that's really

00:16:33.029 --> 00:16:36.730
what we mean by privileged access or privileged

00:16:36.730 --> 00:16:40.190
escalation. We're talking about getting access

00:16:40.190 --> 00:16:44.330
to one of these accounts that does have pretty

00:16:44.330 --> 00:16:47.570
broad reach and can get into the really important

00:16:47.570 --> 00:16:50.830
devices and applications on our network. That's

00:16:50.830 --> 00:16:52.990
going to mean more money for the attacker if

00:16:52.990 --> 00:16:56.049
I can get access to like your precious data.

00:16:56.269 --> 00:16:58.970
And I'll tell you this, going back to our previous

00:16:58.970 --> 00:17:03.029
episode, if you guys haven't listened to the

00:17:03.070 --> 00:17:05.970
episode one of season three on zero trust, all

00:17:05.970 --> 00:17:08.849
of this really ties in well with zero trust.

00:17:08.869 --> 00:17:12.269
Cause like your admin access, for example, you

00:17:12.269 --> 00:17:14.529
really want to limit the scope of what your user

00:17:14.529 --> 00:17:17.109
roles are doing ads. And again, admins should

00:17:17.109 --> 00:17:20.849
have access to the things and resources admins

00:17:20.849 --> 00:17:23.529
need to be an admin. That's going to be different

00:17:23.529 --> 00:17:27.170
from like your call center people or your contractors.

00:17:27.230 --> 00:17:30.549
So make sure that, uh, you know, zero trust being

00:17:30.549 --> 00:17:33.609
like a larger topic. But, you know, fundamental

00:17:33.609 --> 00:17:35.890
thing there is once you do verify that identity

00:17:35.890 --> 00:17:38.849
of that user, make sure you're only giving them

00:17:38.849 --> 00:17:42.230
access to the things that user should have access

00:17:42.230 --> 00:17:46.130
to and nothing more. Exactly. Exactly. Now, here's

00:17:46.130 --> 00:17:49.950
another maybe controversial section that we have

00:17:49.950 --> 00:17:52.630
here for everybody that is listening and watching

00:17:52.630 --> 00:17:55.630
this. Mike, and now give back to you on this

00:17:55.630 --> 00:17:57.450
one and just, you know, start with the question

00:17:57.450 --> 00:18:01.869
of where do you see most organizations fail when

00:18:02.490 --> 00:18:05.450
we're talking about securing their identity,

00:18:05.750 --> 00:18:09.990
securing how people are authenticated into the

00:18:09.990 --> 00:18:13.829
system and what do you see that happening? That's

00:18:13.829 --> 00:18:16.650
a good question because there are so many ways

00:18:16.650 --> 00:18:21.349
attackers steal identity. Okay, I'm not even

00:18:21.349 --> 00:18:23.190
going to say that it's because you don't have

00:18:23.190 --> 00:18:26.690
MFA because everyone should have MFA. And I'll

00:18:26.690 --> 00:18:29.329
tell you this, if you weren't aware of this,

00:18:29.990 --> 00:18:33.390
speaking to the audience, The attackers are assuming

00:18:33.390 --> 00:18:35.750
you do have MFA at this point. When we started

00:18:35.750 --> 00:18:38.990
the show three years ago, we were talking about,

00:18:39.450 --> 00:18:41.849
hey, get MFA in place. Make sure MFA is in place.

00:18:41.890 --> 00:18:45.589
At this point, they are assuming you have an

00:18:45.589 --> 00:18:48.970
MFA. And the attacks they are running are assuming

00:18:48.970 --> 00:18:51.029
that you have MFA in place, and they're looking

00:18:51.029 --> 00:18:54.750
for ways to bypass it. I would say, me personally,

00:18:55.369 --> 00:19:00.289
the push fatigue is a big one. Just push fatigue.

00:19:00.509 --> 00:19:02.130
And then another one I want to talk about is

00:19:02.130 --> 00:19:05.269
social engineered attacks related to identity,

00:19:05.609 --> 00:19:08.809
but push fatigue. I mean, it's, it's, it's great

00:19:08.809 --> 00:19:12.349
for an attacker who can say, Hey, look, you,

00:19:12.349 --> 00:19:15.369
you have MFA and I'm just going to create a bot

00:19:15.369 --> 00:19:18.630
that just tries to log into this application

00:19:18.630 --> 00:19:23.109
and sends you an MFA push to your phone every

00:19:23.109 --> 00:19:26.619
10 seconds. And a lot of these attacks. happen

00:19:26.619 --> 00:19:29.839
at nighttime. They happen at nighttime and when

00:19:29.839 --> 00:19:34.400
people are the most busy. And attackers know

00:19:34.400 --> 00:19:38.799
you are statistically more likely to go ahead

00:19:38.799 --> 00:19:42.500
and approve a push. Like, what is this that keeps

00:19:42.500 --> 00:19:45.380
happening? I need to deal with this later. I'm

00:19:45.380 --> 00:19:47.680
sitting down to dinner with more colleagues or

00:19:47.680 --> 00:19:50.680
my family. Those are the times that people are

00:19:50.680 --> 00:19:53.339
most likely to just approve it. and figure it

00:19:53.339 --> 00:19:55.980
out later, okay? It's not the right answer for

00:19:55.980 --> 00:19:58.619
a user to do that, but statistically they're

00:19:58.619 --> 00:20:01.099
more likely to do that. So these attackers know

00:20:01.099 --> 00:20:04.059
that. And the other thing is the social engineering.

00:20:04.200 --> 00:20:08.599
That's a big one. Like if I can call you and

00:20:08.599 --> 00:20:12.140
say, look, it's me, I'm the person you know and

00:20:12.140 --> 00:20:14.799
trust. And I can trick you into thinking I'm

00:20:14.799 --> 00:20:17.779
someone and say, you're about to get a push to

00:20:17.779 --> 00:20:21.099
your phone. It's coming from me. I need you to

00:20:21.099 --> 00:20:24.559
approve that. well some of the biggest attacks

00:20:24.559 --> 00:20:28.900
i have seen are that exactly so you literally

00:20:28.900 --> 00:20:30.980
get the person to go ahead and push it anyway

00:20:30.980 --> 00:20:34.799
yeah yeah you know now you talk about that i

00:20:34.799 --> 00:20:37.500
i was i was reading the other day and i was like

00:20:37.500 --> 00:20:41.960
looking at some stuff on on ransomware and and

00:20:41.960 --> 00:20:46.079
they they do have this thing that they get access

00:20:46.079 --> 00:20:48.440
into the system, they compromise an identity,

00:20:49.180 --> 00:20:51.740
and then they start doing recon, and then they

00:20:51.740 --> 00:20:54.380
get an admin account. For whatever reason, they're

00:20:54.380 --> 00:20:57.720
successful with that. Of course, they deploy

00:20:57.720 --> 00:21:00.400
ransomware, they start encrypting a bunch of

00:21:00.400 --> 00:21:02.259
files, and they start doing a bunch of things

00:21:02.259 --> 00:21:05.880
as well. But then, at the same time when that

00:21:05.880 --> 00:21:08.200
is happening and I know and this goes along with

00:21:08.200 --> 00:21:09.720
what you mentioned like you know people having

00:21:09.720 --> 00:21:11.880
dinner at night and maybe I get this thing and

00:21:11.880 --> 00:21:14.339
they're like you know let me just approve this

00:21:14.339 --> 00:21:16.420
thing probably you know some application that

00:21:16.420 --> 00:21:19.119
I have running on the backend and what happens

00:21:19.119 --> 00:21:23.579
is that the attackers are also pushing DDoS attacks

00:21:23.579 --> 00:21:26.920
just to make sure that the IT team or the security

00:21:26.920 --> 00:21:29.980
team is like freaking out about the DDoS attack

00:21:29.980 --> 00:21:33.960
while the encryption is happening. So it is a

00:21:33.960 --> 00:21:36.539
distraction. Like they're hiding their tracks.

00:21:36.680 --> 00:21:39.019
The classic thing of like, I need to sneak in.

00:21:39.240 --> 00:21:41.640
Let me make a disturbance over here. So you look

00:21:41.640 --> 00:21:44.880
over there and then I'll sneak in. Yeah. Yeah.

00:21:45.339 --> 00:21:49.099
That sounds pretty crazy. And that is something

00:21:49.099 --> 00:21:51.700
that is also happening a lot. I was reading just

00:21:51.700 --> 00:21:54.160
about it the other day. But yeah, interesting.

00:21:54.779 --> 00:21:59.470
Now, Mike, we went over Some of our organizations

00:21:59.470 --> 00:22:03.109
failed. I think we, you know, at the end of that

00:22:03.109 --> 00:22:06.289
section we said Just make sure you know you have

00:22:06.289 --> 00:22:09.049
your securities up you have you know you either

00:22:09.049 --> 00:22:12.789
if you use dual if you use Microsoft MFA or any

00:22:12.789 --> 00:22:15.509
other MFA product that you know you continuously

00:22:15.509 --> 00:22:19.569
trust or Continuously verify trust for the device

00:22:19.569 --> 00:22:23.630
and the user now what else what else can we do?

00:22:23.789 --> 00:22:25.849
What else can we do? You know going to the other

00:22:25.849 --> 00:22:29.509
section to start defending the identity like

00:22:29.509 --> 00:22:32.890
we talked about the issues we talked about how

00:22:32.890 --> 00:22:35.309
we're getting attacked, why companies are failing,

00:22:35.890 --> 00:22:39.630
but how companies can do can do this. Like how

00:22:39.630 --> 00:22:42.789
can they protect themselves? Yeah, the like now

00:22:42.789 --> 00:22:44.869
we're into the part of the conversation where

00:22:44.869 --> 00:22:47.990
it's like the action items. We've talked about

00:22:47.990 --> 00:22:52.029
how people get attacked, why, how difficult it

00:22:52.029 --> 00:22:56.009
is just to be a user trying to do your job and

00:22:56.009 --> 00:22:59.609
align with company policy, not push that. that

00:22:59.609 --> 00:23:03.170
accept when you're under an attack. In terms

00:23:03.170 --> 00:23:07.430
of action items for defending identity, obviously

00:23:07.430 --> 00:23:11.369
MFA in place. The first thing I would throw out

00:23:11.369 --> 00:23:14.910
there is, again, the reminder that the attackers

00:23:14.910 --> 00:23:17.170
assume you have MFA in place at this point. It

00:23:17.170 --> 00:23:21.210
is 2026. They know that all the big organizations

00:23:21.210 --> 00:23:23.509
of the world, most of the medium and ideally

00:23:23.509 --> 00:23:26.529
everyone, has MFA in place to protect your precious

00:23:26.529 --> 00:23:32.140
resources and your users. So don't be fooled

00:23:32.140 --> 00:23:36.380
into, well, I should just say, be aware when

00:23:36.380 --> 00:23:40.839
you are evaluating an MFA solution, regardless

00:23:40.839 --> 00:23:46.799
of vendor, and it says free MFA, okay? MFA is

00:23:46.799 --> 00:23:50.180
a baseline. Be aware of when you're evaluating

00:23:50.180 --> 00:23:54.400
a solution of if an attacker knows I have MFA,

00:23:54.650 --> 00:23:58.289
What are the additional security layers, identity

00:23:58.289 --> 00:24:02.769
specific, that are protecting me here? One of

00:24:02.769 --> 00:24:07.490
the simplest, again, like the resistant MFA,

00:24:07.710 --> 00:24:10.130
the phishing resistant MFA. So as you said earlier,

00:24:10.230 --> 00:24:13.309
a good example, Andres, is typing in a code on

00:24:13.309 --> 00:24:17.569
your phone. Like the attacker going to log into

00:24:17.569 --> 00:24:21.670
your company's OneDrive account, they stole your

00:24:21.670 --> 00:24:24.700
credentials. They're the final step, which is

00:24:24.700 --> 00:24:29.220
MFA. They are looking at a code that says 1596.

00:24:30.440 --> 00:24:34.660
And that code needs to be typed in on the user's

00:24:34.660 --> 00:24:37.339
phone. The user's phone, they're sitting down

00:24:37.339 --> 00:24:39.619
to dinner with their family. They don't know

00:24:39.619 --> 00:24:42.220
what that code is. So that attack never happened.

00:24:42.519 --> 00:24:46.019
But like those is an example. What is it beyond

00:24:46.019 --> 00:24:49.079
just having MFA that's in place? So I would say

00:24:49.079 --> 00:24:53.599
the first thing is evaluate. the beyond basic

00:24:53.599 --> 00:24:57.099
MFA considerations. Be aware of social engineering

00:24:57.099 --> 00:24:59.660
attacks. Like, do you have something in place,

00:24:59.799 --> 00:25:03.519
maybe like to prevent that? Biometrics is a big

00:25:03.519 --> 00:25:06.680
one here, Andres. Duo has a cool new integration

00:25:06.680 --> 00:25:09.140
with company. Have you heard of like the Duo

00:25:09.140 --> 00:25:13.200
persona integration, which is really pretty new?

00:25:14.119 --> 00:25:17.779
Yeah, I know. Yeah. So persona, for anyone listening

00:25:17.779 --> 00:25:21.079
in here, just just look at persona. P -E -R -S

00:25:21.079 --> 00:25:23.819
-O -N -A, just like it sounds. You'll see reports

00:25:23.819 --> 00:25:27.140
on like Forrest, they're in the Gartner Quadrant

00:25:27.140 --> 00:25:29.980
and all that. But this is a company leading the

00:25:29.980 --> 00:25:35.339
way in passwordless verification. So to defend

00:25:35.339 --> 00:25:38.579
myself as an action item, I'm thinking about

00:25:38.579 --> 00:25:42.900
use cases that commonly... are used to override

00:25:42.900 --> 00:25:45.839
and override basic MFA. As an example, there

00:25:45.839 --> 00:25:49.980
was a major company, everyone knows this one,

00:25:50.079 --> 00:25:54.380
it's in Vegas, that got hacked for a password

00:25:54.380 --> 00:25:58.119
reset that was protected by MFA, but the attacker

00:25:58.119 --> 00:26:00.640
called in, was able to convince the person working

00:26:00.640 --> 00:26:04.720
at the company that, I need a password reset,

00:26:04.880 --> 00:26:08.079
it really is me, I need to reset my password,

00:26:08.359 --> 00:26:13.039
they were able to bypass MFA. Persona is an integration

00:26:13.039 --> 00:26:16.440
with Cisco Duo that says, we're not going to

00:26:16.440 --> 00:26:19.799
involve passwords at all to reset your identity,

00:26:19.960 --> 00:26:24.460
to reset your access. And it's very nice. It's

00:26:24.460 --> 00:26:26.880
going to take an image of your face and ask you

00:26:26.880 --> 00:26:29.539
to turn left and right and verify that it truly

00:26:29.539 --> 00:26:32.779
is you. And it can compare that to a government

00:26:32.779 --> 00:26:35.319
-issued device to perform that password reset.

00:26:35.640 --> 00:26:38.240
So there's no password involved. Password attacks

00:26:38.240 --> 00:26:43.259
are gone. I'm able to reset my access, proving

00:26:43.259 --> 00:26:47.140
my identity without having to give anyone a password

00:26:47.140 --> 00:26:50.480
or re -enter a password. But things like that

00:26:50.480 --> 00:26:53.519
are the action items that customers should be

00:26:53.519 --> 00:26:56.240
thinking about when they are overcoming these

00:26:56.240 --> 00:26:58.799
ever -growing threats, a lot of them, again,

00:26:58.940 --> 00:27:02.259
being social engineering attacks. That's pretty

00:27:02.259 --> 00:27:04.839
cool. I was going to say, and this sounds probably

00:27:04.839 --> 00:27:07.960
like a, like a offline type of procedure. Whenever

00:27:07.960 --> 00:27:10.980
you get a call from a help desk, I was also reading

00:27:10.980 --> 00:27:13.819
this the other day that like an offline procedure,

00:27:14.019 --> 00:27:15.740
let's say, you know, somebody's calling you from

00:27:15.740 --> 00:27:18.980
the IT department or somebody's calling the IT

00:27:18.980 --> 00:27:21.420
department to reset that password. Like how do

00:27:21.420 --> 00:27:23.900
you make sure that the person that it's calling

00:27:23.900 --> 00:27:27.039
is the right person and how do you authenticate

00:27:27.039 --> 00:27:29.400
them offline? So this is really, really, really

00:27:29.400 --> 00:27:34.180
good. I like it. I think I saw it and that was

00:27:34.180 --> 00:27:37.259
pretty cool. I don't remember it was called Persona,

00:27:37.640 --> 00:27:40.039
but we'll make sure that we add it to the show

00:27:40.039 --> 00:27:44.759
notes as well. Because we always talk about the

00:27:44.759 --> 00:27:48.779
users have always been the weakest link in the

00:27:48.779 --> 00:27:51.460
security chain, not by their own fault. It's

00:27:51.460 --> 00:27:54.220
difficult to keep up with. Think of your example,

00:27:54.519 --> 00:27:57.470
training that person at the help desk. on the

00:27:57.470 --> 00:28:00.569
conditions in which they should authorize a reset.

00:28:00.789 --> 00:28:03.609
Like that can be a lot. And if you're under a

00:28:03.609 --> 00:28:05.849
social engineering attack, the person trying

00:28:05.849 --> 00:28:08.109
to get the reset is going to be putting serious

00:28:08.109 --> 00:28:11.009
pressure on you and talking about all the money

00:28:11.009 --> 00:28:14.049
that is being lost and how they're the CEO of

00:28:14.049 --> 00:28:17.250
the company and you could lose your job if you

00:28:17.250 --> 00:28:19.849
don't quickly reset this password. So there's

00:28:19.849 --> 00:28:24.849
a lot going on. So have been a way to safely

00:28:24.849 --> 00:28:30.210
and securely reset someone's identity quickly

00:28:30.210 --> 00:28:32.990
and without user friction, without violating

00:28:32.990 --> 00:28:38.069
any compliance is so critical. Yeah. That's pretty

00:28:38.069 --> 00:28:40.349
cool. And I know we have other things we have.

00:28:40.650 --> 00:28:43.470
You mentioned about the conditional access. There's

00:28:43.470 --> 00:28:48.769
also the identity behavior analytics for impossible

00:28:48.769 --> 00:28:53.940
travel, abnormal authentication. unusual token

00:28:53.940 --> 00:28:56.759
usage and just suspicious admin activity as another

00:28:56.759 --> 00:28:59.279
one we get to hear from from a lot of customers

00:28:59.279 --> 00:29:03.799
about privilege access controls and this is nothing

00:29:03.799 --> 00:29:06.460
more than flipping the firewall on people or

00:29:06.460 --> 00:29:09.279
in this case flipping the zero trust on people

00:29:09.279 --> 00:29:12.190
and it's just making sure that Provide the access

00:29:12.190 --> 00:29:14.450
that that person needs, you know, make sure that

00:29:14.450 --> 00:29:17.250
you isolate some of the administration workflows

00:29:17.250 --> 00:29:21.390
and of course require that stronger authentication

00:29:21.390 --> 00:29:24.150
for high risk actions. Like, you know, for those

00:29:24.150 --> 00:29:26.950
things that you mentioned, I think that is that

00:29:26.950 --> 00:29:29.589
is something that should be in everybody's mind

00:29:29.589 --> 00:29:33.609
today just to defend their identity. And what

00:29:33.609 --> 00:29:36.650
else can we add to that, Mike? I mean, I think

00:29:36.650 --> 00:29:41.829
just fundamentally attackers are have just changed

00:29:41.829 --> 00:29:44.029
the way they are doing their attacks. Like it

00:29:44.029 --> 00:29:47.809
used to be sophisticated attacks to sneak through

00:29:47.809 --> 00:29:51.029
a firewall. Like very difficult attacks. Now,

00:29:51.109 --> 00:29:54.730
I mean, why would an attacker need to do that

00:29:54.730 --> 00:29:59.410
if they can simply steal your identity and escalate

00:29:59.410 --> 00:30:02.470
their privilege? Like, again, if I can convince

00:30:02.470 --> 00:30:06.470
you to hit that MFA push, man, I just, I mean.

00:30:06.670 --> 00:30:09.430
i just i'm going yeah so somebody's calling you

00:30:09.430 --> 00:30:12.670
with a baby crying next to him and adding pressure

00:30:12.670 --> 00:30:16.849
to that like please unlock this i only have 15

00:30:16.849 --> 00:30:19.210
minutes i'm meeting with the ceo and i've got

00:30:19.210 --> 00:30:22.130
my baby here and i'm not that's some serious

00:30:22.130 --> 00:30:25.230
pressure i mean there's a lot of like these attacks

00:30:25.230 --> 00:30:29.089
have a lot of fear involved too and like pressure

00:30:29.089 --> 00:30:32.190
that humans are designed to feel you know like

00:30:32.319 --> 00:30:35.140
Fear I might lose my job if I don't do this fear

00:30:35.140 --> 00:30:37.539
that I might lose money fear that the person

00:30:37.539 --> 00:30:40.960
who is requesting my help might get harmed or

00:30:40.960 --> 00:30:43.700
They might lose their job. I don't reset this

00:30:43.700 --> 00:30:48.059
for them This is why the your opening point the

00:30:48.059 --> 00:30:51.700
identity is the new perimeter if you can get

00:30:51.700 --> 00:30:54.539
that privileged identity I mean, that's that's

00:30:54.539 --> 00:30:58.299
the crown jewel now. Yeah. Yeah, it's it's insane.

00:30:58.339 --> 00:31:02.039
It's insane been in We get amazed, but these

00:31:02.039 --> 00:31:04.880
are things that are happening. So Mike, just

00:31:04.880 --> 00:31:09.420
to wrap up, I guess, we talked about a lot of

00:31:09.420 --> 00:31:13.720
things. We talked about how the identity governance

00:31:13.720 --> 00:31:15.819
and administration, that's a pretty cool term

00:31:15.819 --> 00:31:18.640
that I want to start looking up. Some of the

00:31:18.640 --> 00:31:21.339
attacks that we see, some of our customers also

00:31:21.339 --> 00:31:24.240
receiving those and seeing those out in the wild.

00:31:24.559 --> 00:31:26.859
Things that companies are doing just... where

00:31:26.859 --> 00:31:29.759
they they're failing and and how we can you know

00:31:29.759 --> 00:31:33.000
companies can defend their identity and what

00:31:33.000 --> 00:31:35.559
what would you what would you add as you know

00:31:35.559 --> 00:31:37.579
probably your closing thoughts just making sure

00:31:37.579 --> 00:31:40.500
that we wrap this one up about identity my closing

00:31:40.500 --> 00:31:45.619
thoughts here would be please put on basic mfa

00:31:45.619 --> 00:31:49.599
if you've not at this point and if you have mfa

00:31:49.599 --> 00:31:56.029
in place look into hardening that mfa just Google

00:31:56.029 --> 00:32:00.089
phishing resistant MFA or like do a basic Google

00:32:00.089 --> 00:32:03.190
search if you're listening into this of most

00:32:03.190 --> 00:32:06.930
common ways people get hacked when MFA is already

00:32:06.930 --> 00:32:09.609
implemented. That's what your attackers are doing.

00:32:10.210 --> 00:32:12.710
It's again, we say this with security. It's not

00:32:12.710 --> 00:32:15.569
an if, it's a when that you're gonna get hacked.

00:32:16.490 --> 00:32:20.769
So be aware that identity really needs focus.

00:32:21.150 --> 00:32:24.420
That's a place customers need to invest. their

00:32:24.420 --> 00:32:28.839
time and their resources. Cause I mean, look

00:32:28.839 --> 00:32:32.000
at password lists. Just be aware that your customer,

00:32:32.559 --> 00:32:34.720
your attackers, again, they're expecting you

00:32:34.720 --> 00:32:37.200
to have them in that phase. So be ready for it.

00:32:37.200 --> 00:32:40.279
Talk to someone who is a trusted security person.

00:32:41.019 --> 00:32:43.859
Andres would be a good example myself or whoever

00:32:43.859 --> 00:32:50.019
it may be to figure out the updated threat landscape

00:32:50.019 --> 00:32:52.630
when it comes to identity. Maybe another Google

00:32:52.630 --> 00:32:55.710
search. Look into that identity governance and

00:32:55.710 --> 00:33:00.809
administration. Start looking at ways to make

00:33:00.809 --> 00:33:04.390
sure your user identities are safeguarded. Come

00:33:04.390 --> 00:33:07.009
up with your worst case scenario. Maybe it's

00:33:07.009 --> 00:33:08.509
that help desk tick or the someone getting up

00:33:08.509 --> 00:33:10.579
resetting their password. Make sure that these

00:33:10.579 --> 00:33:13.500
worst -case scenarios, like you have a way to

00:33:13.500 --> 00:33:16.039
protect yourself from them. Yeah, yeah, that's

00:33:16.039 --> 00:33:18.440
definitely right. I guess my closing thoughts

00:33:18.440 --> 00:33:21.460
on this one are going to be very similar. Just

00:33:21.460 --> 00:33:23.440
recommending customers out there just to make

00:33:23.440 --> 00:33:27.099
sure that they implement not only that MFAS you

00:33:27.099 --> 00:33:30.759
mentioned, Mike, and just keep continuing verifying

00:33:30.759 --> 00:33:34.640
the trust of the devices, of the users. One thing

00:33:34.640 --> 00:33:38.049
that that resonates a lot with me is that whenever

00:33:38.049 --> 00:33:41.150
a credential is stolen, and an attacker goes

00:33:41.150 --> 00:33:43.829
into your system, logs in, you're not going to

00:33:43.829 --> 00:33:47.349
get any alerts. That person is already in there.

00:33:47.670 --> 00:33:49.750
That's it. It's just a regular process, something

00:33:49.750 --> 00:33:52.609
that was supposed to happen. Of course, stealing

00:33:52.609 --> 00:33:55.349
of the credentials is not, but that attacker

00:33:55.349 --> 00:33:57.950
has your username, your password, and your credentials,

00:33:58.069 --> 00:34:01.190
and it's already in. How do you know? What a

00:34:01.190 --> 00:34:03.210
powerful statement that is, and something to

00:34:03.210 --> 00:34:06.329
think about. Like someone with your username

00:34:06.329 --> 00:34:09.070
and password, I mean, your organization would

00:34:09.070 --> 00:34:11.909
essentially have no idea theoretically unless

00:34:11.909 --> 00:34:14.809
you put safeguards like this. Exactly. It's a

00:34:14.809 --> 00:34:20.070
regular event. Yeah, just that's a good way to

00:34:20.070 --> 00:34:23.469
think about that. That's not even an event, an

00:34:23.469 --> 00:34:26.190
alert that would generate without proper controls

00:34:26.190 --> 00:34:30.340
in place. Exactly. Well, this was Really awesome,

00:34:30.500 --> 00:34:33.340
Mike. I hope everybody that, you know, everyone

00:34:33.340 --> 00:34:36.019
that it's going to listen the episode, watch

00:34:36.019 --> 00:34:38.800
the episode. Hopefully it resonates with them.

00:34:39.659 --> 00:34:43.400
I am not sure if we're, what do we have on the

00:34:43.400 --> 00:34:47.139
pipeline for the next episode that we're. Real

00:34:47.139 --> 00:34:51.300
quick right here. And this is probably, and we're

00:34:51.300 --> 00:34:54.380
thinking about, I'm looking at it. It's. It's

00:34:54.380 --> 00:34:57.880
an episode three. Yes. It's on probably ransomware.

00:34:58.079 --> 00:35:00.860
Like ransomware. Oh my gosh. Yeah. This would

00:35:00.860 --> 00:35:03.599
be, this is going to be a good conversation here.

00:35:03.699 --> 00:35:07.679
Oh, you want to tell everybody about the new

00:35:07.679 --> 00:35:13.820
domain? Oh yes. So yeah, we, we, we have security

00:35:13.820 --> 00:35:17.659
in 45 .com. There's already a website built for

00:35:17.659 --> 00:35:20.820
it. It is pretty cool. One of the nice things

00:35:20.820 --> 00:35:24.010
about what happens with the website is that Every

00:35:24.010 --> 00:35:28.969
episode gets like the player. So people don't

00:35:28.969 --> 00:35:30.849
have to go to Apple if they don't want to go

00:35:30.849 --> 00:35:33.750
to Apple Podcasts and downloaders, Spotify or

00:35:33.750 --> 00:35:36.190
whatever the case is. So we're going to be in

00:35:36.190 --> 00:35:38.510
a lot of places. We see a website, the website

00:35:38.510 --> 00:35:41.650
has a player and the show notes are a little

00:35:41.650 --> 00:35:44.769
bit expanded with the help of AI. So it looks

00:35:44.769 --> 00:35:46.929
pretty cool. If you have the opportunity, go

00:35:46.929 --> 00:35:51.269
check it out. securityin45 .com. I love that

00:35:51.269 --> 00:35:53.570
you got, I know people consume the show in different

00:35:53.570 --> 00:35:56.849
ways, like watching it through YouTube, but I

00:35:56.849 --> 00:35:59.570
think a lot of people are, I mean, obviously

00:35:59.570 --> 00:36:03.030
using like the podcast format of it, just while

00:36:03.030 --> 00:36:04.570
you're on a walk through the neighborhood or

00:36:04.570 --> 00:36:07.309
at the gym or just to listen in. So all of those

00:36:07.309 --> 00:36:09.329
links, I love that you put them all from the

00:36:09.329 --> 00:36:13.849
single website, securityin45 .com. Well done.

00:36:14.610 --> 00:36:19.289
Damn, no. to do that man so this was fun i guess

00:36:19.289 --> 00:36:22.150
we'll see you again during the weekend and for

00:36:22.150 --> 00:36:24.429
the next episode man thank you thank you so much
