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People, welcome to the Sunside Kingdom show here with another episode in season two.

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I'm super excited, man.

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I have with me David Levy, Levy Maduro.

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This man has been a pioneer in the payment space.

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We met a few years back.

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I actually met his business partner a few years before that and has been advocating for online payments throughout the Dutch Caribbean.

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And I believe actually throughout the greater Caribbean for the greater part of the past decade.

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So innovation is something that we love here.

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And we're going to get into some innovative talks with Mr. David Levy Maduro.

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Welcome to the Sunside Kingdom show.

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Thank you to Sapphire Beach Club for sponsoring the location of this episode.

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Welcome. Thank you. Thank you, Don. How are you?

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Let's just say I'm not tired. I'm excited. Nice.

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We've got the Smile Conference coming up.

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And for me, it's only a pleasure when we can talk about not just payments, but innovation.

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Yeah. One of the words I heard somebody say a couple of months ago and I kept using it.

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Innovation knows no history.

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And we all need to think about the future.

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Yeah. And what do we need in the future?

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We don't know yet. Yeah.

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We want to get there and make sure that not everything's tied up and everything's good to go.

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And then you find out payments.

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So let's rewind the clock a bit and let's go back to the early days.

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Where did David grow up?

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Well, I'm born and raised in Curacao.

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Yeah.

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In Papua we say, my umbilical cord is in Curacao.

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Yeah. We say that too in Zmar, then.

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I do have a I'm Jewish and I'm part of the Jewish culture in Curacao, which goes back generations.

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And I don't know when a lot of like six generations in Curacao.

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Yeah. With our family.

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So I know that my grandmother was born in Curacao.

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I am. But my mother's side is from Holland.

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OK.

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So basically growing up as a younger brother.

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Yeah. And I had my sister.

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So how many siblings?

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I have one sister. She's four years older than I am living in Holland.

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And she has a son and 25 years old.

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I'm his godfather.

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Godfather, correct.

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The piet oom, right?

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What do you say in Dutch?

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Pietvader.

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Pietvader.

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Yes.

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And basically at I think around 14, 15 years old, I started with leadership courses.

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Got sent out to McGonagall, Wisconsin.

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Where?

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McGonagall, Wisconsin, where I went for a chapter leadership course for the B'day Birth Youth Organization.

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Yeah.

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And I think at that moment, my leadership kicked in.

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How to become a better leader, how to act as a leader, how you're supposed to do a board meeting, how you need to conduct a meeting.

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So all of that you learned in college?

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No, at 14, 15.

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Oh, this was this was high school.

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Yeah. And this was more because Curacao doesn't have much to offer.

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Or in the Caribbean, usually you go out to the States or Latin America or Holland.

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Or the Dutch Kingdom.

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So you do that, but then you come back and now what?

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So I was also because my dad is a lion for 51 years old.

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And you'll have to give the people a little bit more background for those that don't know about the Lions Club.

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So the Lions Club is a service club, community service club, kind of like the Kiwanis, the Rotary and so forth.

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So my father is a lion now for 51 years.

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He's a life member as well.

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But you are a cub, a cub of a lion.

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And as a cub, I used to partake in community service projects with the Lions.

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I used to go with my parents and help out programs like the Boombi Sina, where we teach the kids in Curacao or in schools, teach them how to be a good neighbor.

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So that means you would need to make sure to come with a can around the December month, November, December month.

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So a can of goods.

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So the Lions would pick that up, put it in a bag and give somebody who doesn't have it very well that they could have a better Christmas.

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Yeah. So that is to teach the kids.

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And from that moment on, I liked it a bit how to help the community.

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And around 18 or 19, I joined the Leo Club.

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L as in leadership, E as an experience and O as an opportunity.

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Now, Sir Martin has two Leo Clubs as well.

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So there's a difference between the Lions Club and the Leo Club.

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That's correct.

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The Lions Club has the Leo Club as a kind of like, let's set a tone for the future.

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So let's teach the future.

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Let's give tools to the future.

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That's the Leo's Club or the Lions Club?

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The Leo's.

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The Leo's.

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OK.

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So that's like you have childhood cancer, you got environment, you got eyesight, you got several, you got five pillars.

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One of them is the youngsters.

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OK.

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Being the Leo Club.

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Yeah.

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So we have Leo Clubs, we sponsor Leo Clubs.

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And I was a Leo myself for four years.

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Was a president.

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We even did the international convention about 200 and some Leos that came from around the region, from around the world, came to Curacao.

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However, at 19, I decided that I flunked out of school again.

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Yeah.

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There's a long story, but OK.

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And I started working because as a 14 or 15, I was kind of like earning my wage already or extra sacralte.

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Where I would like to buy something or do something.

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And I would work as a waiter, but like a lot of kids do.

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Yeah.

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But I made it a profession out of it.

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But that was back in Curacao, right?

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Because you so.

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I never left the unit.

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OK, so the time that you spent in the States was more like a summer camp.

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There was a two week program.

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Oh, two week program.

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OK, got you.

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I'm kind of like jumping around and mind you, I know it's OK.

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I told you also before we started that I'm a person that has a lot of passion.

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And when I get too passionate, I get excited.

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Yeah.

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So I'm not going to.

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I've experienced passionate David a couple of times.

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I get passionate about several things, but not that much.

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Not that it scares everybody, but when I set the tone,

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when I'm really imminent and passionate about something, I'm not to be stopped.

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Oh, nice.

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However, at 19, I flunked out and I had to get a job.

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Yeah.

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I also moved out and I went into my own studio, paid my.

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I went into a loan and paid my car, second hand car Suzuki.

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And from there on, I started working.

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Yeah.

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Food and beverage.

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Because of the experience I had already, I got a chance to start as a supervisor

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in the Sonest Hotel in Curacao.

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So I was I got training from Sonest.

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So that's Sonest Hotel.

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That's one of the partner or previous partners of the one here in St. Martin as well.

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Yes.

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Same thing as in King Bridge.

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And they had a couple of cruise ships and they had a couple in Miami as well.

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Keep a skating film, I'm saying.

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So what physically happened was that you got training, like Marriott trains

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of people and Hilton trains of people.

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Sonest did as well, standard operational procedures.

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Yeah.

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So what I got in me was a lot of training.

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One and a half year in, two years in, I won a scholarship of Feifeik.

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That was the local hotel school we had.

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OK.

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And I won a summer course at Hoogeschool, Hoge Hotel Valkshoek, Den Haag.

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So I went for two months.

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OK.

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So we upgraded from two weeks to two months.

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Now I got a training for two months.

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I think at that moment that would be around 90.

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Yeah, it could be that I would be in my 21st, 22nd year.

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The course that I took was food and beverage management.

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However, and I can look back and say that is when I could trace back

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that what I'm using right now, what I used to do, all comes together.

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Because I was doing something and maybe you'll hopefully you'll learn something new.

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There's something called food and beverage that not everybody knows about,

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even though it could be a Chandon or Tissier or whatever Michelin star, whatever.

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Yeah.

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There's something called menu engineering.

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And manipulation.

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OK.

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So I lost.

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I was always bad at numbers.

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Yeah.

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But I was on Lotus one, two, three.

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That's way back when on Lotus one, two, three.

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That's before Excel.

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Oh, whoa.

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When you mentioned Lotus, I talked about the car.

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What Lotus is he talking about?

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Yeah, yeah, yeah.

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That's way, way, way, way.

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Black screen with the yellow and the pink.

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So we made an unfloppy this three, three, three and a half inch desks.

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We made a software where the cost control would go all the way from the recipe would

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be broken down into the ingredients and the ingredients would be will be purchased.

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The first price we put in the menu item would then have a cost price.

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So this is what you were doing as a as a as a waiter side gig.

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I learned I went to this course.

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So what what I loved was this.

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Oh, in those two months.

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In those two months.

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I learned a lot more, but that triggered triggered and stayed with you.

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So I learned how to manipulate the menu.

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Bring down the price of meat.

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Bring up the price of a nice red wine.

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Yeah.

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But bring up the price of chicken and fish.

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So you would have that meat.

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You would have the bottle of wine.

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You would spend more money.

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And in the end, the profit and loss would be better.

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Yeah.

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Yeah.

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So what I did was I put that into practice when I was also in other industries that I

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worked out.

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So on ninety five or ninety six, I left the Sinesta and just before the Marriott took

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over, I helped the food and beverage manager back then for a few months for the transition.

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However, I found myself without a job.

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And that was after I worked for Pizza Hut, Texas, La Paria and also La Pergola restaurants.

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So this is all in the food and beverage.

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Correct.

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Yeah.

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I found myself lost and I did a little bit of ICT web development, but then bring up

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the money.

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Yeah.

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So I found myself a bit lost.

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And then I found myself as a clerk, a phone clerk at a sports betting sports betting,

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a call center in Curacao.

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But the call center, they did this for Curacao itself or was where were the client base?

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The client's base was in the United States and in Europe.

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OK.

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So we would handle the bets, the football bets, baseball bets and so forth.

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But then I grew into the organization, knew the owner very well.

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Yeah.

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And then I moved into accounting.

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Don't ask me how or why.

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I hate the numbers, but I was in charge of the money.

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OK.

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So food and beverage, sports betting.

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Now we in accounting.

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So we well, I guess a sports betting and accounting, there's a sort of a correlation,

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but we're almost tackling three different industries here.

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No, because I said ICT and web development as well.

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So we already got four and this is by age.

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Twenty eight, twenty seven.

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So in principle, and I told you a secret about me already that I have more than just those

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three or four.

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So I found myself suddenly at the receiving and the sending side of the monies of the

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sports betting.

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Yeah. Then everybody knows PayPal.

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I know PayPal when they started.

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Yeah.

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And they had sports betting, had a accounts where you can pay out and pay in.

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Then suddenly the US said, I don't love that.

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It stopped.

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But then the start of Neteller started.

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Neteller never heard of that.

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Well, in the sports betting world, Neteller is the number one or Paysafe is the number

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one company.

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In Europe, doing the ins and outs for the sports betting world.

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OK.

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But then that's how I think because at that moment I was also creating my first in 98.

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I created my first e-commerce site in Curacao in 98.

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In 98.

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That's really early.

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That was physically 16 steps before you had one product on the website with a buy not

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button.

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minutes of work.

249
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Yeah.

250
00:13:57,560 --> 00:14:00,280
Shopify account, pop up, drag drop.

251
00:14:00,280 --> 00:14:00,840
Correct.

252
00:14:00,840 --> 00:14:06,840
So at that point, the e-commerce started kicking in.

253
00:14:06,840 --> 00:14:10,360
I found myself not really earning a good buck.

254
00:14:10,360 --> 00:14:15,880
I met my wife in 94 and things got a little tough.

255
00:14:15,880 --> 00:14:21,080
And what I did was in 97, 97, 98.

256
00:14:21,080 --> 00:14:28,280
In 97, 98, I went because the owner of the sports betting company invited me to take

257
00:14:28,280 --> 00:14:30,120
a course in telecom auditing.

258
00:14:31,160 --> 00:14:35,880
So I went to Fort Lauderdale and I learned how to audit telecom bills.

259
00:14:36,760 --> 00:14:37,960
Telecom bills.

260
00:14:37,960 --> 00:14:43,080
So if you would see an Internet pipeline or 15 pots, 15 lines that you need to pay

261
00:14:43,080 --> 00:14:43,720
for on the bill.

262
00:14:44,680 --> 00:14:50,520
A company we would work for a company would be auditing the telecom company for that

263
00:14:50,520 --> 00:14:51,000
company.

264
00:14:51,000 --> 00:14:55,960
So I would come to company A and I would look at their telephone bill, the telecom

265
00:14:55,960 --> 00:14:58,760
bill, and it would say 48 telephone line spots.

266
00:14:59,720 --> 00:15:02,360
And I would go and call every single line and see if they're working.

267
00:15:03,960 --> 00:15:07,640
Have you ever had where you call somebody or a company and they don't pick up?

268
00:15:07,640 --> 00:15:08,440
It's an empty ring.

269
00:15:08,440 --> 00:15:08,840
Yeah.

270
00:15:08,840 --> 00:15:13,240
You hang up, you pick up and you call again and suddenly you get the PBX, which has the

271
00:15:13,240 --> 00:15:14,280
voice and everything else.

272
00:15:14,280 --> 00:15:21,720
That line I used to go after, take it off from the instance that there was a report

273
00:15:21,720 --> 00:15:24,360
or no report from the start of the contract.

274
00:15:24,360 --> 00:15:28,360
Get that back as a refund and get forward savings as well.

275
00:15:29,000 --> 00:15:31,320
Because if you haven't used it all this time, you can save.

276
00:15:31,800 --> 00:15:34,440
However, in the U.S. you got the FCC.

277
00:15:35,880 --> 00:15:39,800
So you pick up the line when somebody says I'm not when a telecom company says no,

278
00:15:39,800 --> 00:15:40,360
thank you.

279
00:15:40,360 --> 00:15:40,520
Yeah.

280
00:15:40,520 --> 00:15:43,880
But then this I would like I wanted to do in Curazon same thing.

281
00:15:43,880 --> 00:15:48,200
I would go to a telecom company in Curazon and say, Martin, and it didn't work.

282
00:15:49,480 --> 00:15:51,720
Real telecommunication wasn't back there.

283
00:15:51,720 --> 00:15:56,680
Oh, oh, that payroll or or not in that capacity that I could pick up the phone and start

284
00:15:56,680 --> 00:15:57,480
ranting and raving.

285
00:15:58,280 --> 00:16:05,480
However, going to the U.S. and getting a permit to stay in the U.S. is are two different

286
00:16:05,480 --> 00:16:06,040
things.

287
00:16:06,040 --> 00:16:06,440
Yeah.

288
00:16:06,440 --> 00:16:08,840
So I started in 2005.

289
00:16:08,840 --> 00:16:14,120
I was a sales manager at a auto industry company, auto sales company in Curacao.

290
00:16:14,120 --> 00:16:15,880
It was part of a bigger group.

291
00:16:15,880 --> 00:16:18,680
So I started selling as a sales and marketing manager.

292
00:16:18,680 --> 00:16:20,120
I started selling cars.

293
00:16:20,120 --> 00:16:20,680
Yeah.

294
00:16:20,680 --> 00:16:24,040
So the food and beverage what I had and now in cars.

295
00:16:25,320 --> 00:16:29,240
But remember, I said that the menu engineering manipulation brought me to several points

296
00:16:29,240 --> 00:16:32,680
where OK, so I brought it actually to the minibars.

297
00:16:32,680 --> 00:16:35,800
I would be a minibar manager in the Senes Hotel.

298
00:16:36,760 --> 00:16:37,320
Yeah.

299
00:16:37,320 --> 00:16:38,920
So I would be a manager in the hotel.

300
00:16:38,920 --> 00:16:39,720
We see a minibar.

301
00:16:39,720 --> 00:16:42,600
The first thing we do is not drink or not eat because it's too expensive.

302
00:16:42,600 --> 00:16:43,240
Yep.

303
00:16:43,240 --> 00:16:47,880
So how about me doing an inquiry and seeing what does sound, what doesn't sound?

304
00:16:47,880 --> 00:16:50,600
And I put more of the inexpensive products.

305
00:16:50,600 --> 00:16:51,160
Yeah.

306
00:16:51,160 --> 00:16:53,720
So you buy more, you eat more, you drink more.

307
00:16:53,720 --> 00:16:55,960
And in the end, I earn more.

308
00:16:55,960 --> 00:16:56,440
Yeah.

309
00:16:56,440 --> 00:16:58,120
Not I, the company I work for.

310
00:16:58,120 --> 00:17:00,920
So that same thing I was going to put now in the car industry.

311
00:17:00,920 --> 00:17:04,680
However, we were more in the supermarket business kind of for selling cars.

312
00:17:04,680 --> 00:17:08,760
That's at a fraction of the price in earnings.

313
00:17:08,760 --> 00:17:12,280
So were these cars secondhand cars or brand new cars?

314
00:17:12,280 --> 00:17:13,160
New ones.

315
00:17:13,160 --> 00:17:18,840
So it was Chevy and Honda, Cadillac, Hummer and a few other brands.

316
00:17:18,840 --> 00:17:20,280
So I did the sales market.

317
00:17:20,280 --> 00:17:26,920
So I remember and I'm going to say I told you a couple of minutes ago, but Trevor of Kiko the Kiko,

318
00:17:26,920 --> 00:17:28,040
we had him in as well.

319
00:17:28,040 --> 00:17:31,480
And he came with a let's do a video and let's go on the internet.

320
00:17:31,480 --> 00:17:35,640
And back then, the internet wasn't that popular like now.

321
00:17:35,640 --> 00:17:38,120
And because this is what 2005.

322
00:17:38,120 --> 00:17:41,960
2005 was in the car industry doing sales and marketing.

323
00:17:41,960 --> 00:17:42,440
Yeah.

324
00:17:42,440 --> 00:17:48,600
So in 2006, we had the first websites on the island or actually in the Dutch Caribbean

325
00:17:49,320 --> 00:17:53,080
to sell cars and also videos.

326
00:17:53,080 --> 00:17:57,800
So we had the videos and the pictures that Trevor took in his program and we put it in there.

327
00:17:57,800 --> 00:17:58,600
Nice.

328
00:17:58,600 --> 00:18:04,760
So after 12 years, I don't want to say I got promoted, but I started doing not just sales

329
00:18:04,760 --> 00:18:09,800
and marketing more, but I started doing more things for the whole thing that I was with.

330
00:18:09,800 --> 00:18:12,360
So more like business development?

331
00:18:12,360 --> 00:18:17,400
No, it was more into make sure that the social media channels, the websites,

332
00:18:17,400 --> 00:18:19,960
I know that started working for the other channel.

333
00:18:19,960 --> 00:18:21,960
So for rental cars and so forth.

334
00:18:21,960 --> 00:18:23,480
But it was always missing something.

335
00:18:23,480 --> 00:18:31,000
Since I did that one website with e-commerce, payments was part of that journey that we all

336
00:18:31,000 --> 00:18:35,800
know if we're in marketing, you cannot close a customer journey until you have a payment.

337
00:18:35,800 --> 00:18:36,520
Yep.

338
00:18:36,520 --> 00:18:41,960
So I tell most of my merchants, you're going to you're going to crash mid cycle in the customer

339
00:18:41,960 --> 00:18:42,520
journey.

340
00:18:42,520 --> 00:18:50,280
And if you if you have a chance to reserve a car and you have a chance to pay for it,

341
00:18:50,280 --> 00:18:54,840
the one you pay for has 99% insurance that you're going to come.

342
00:18:54,840 --> 00:18:55,400
Yeah.

343
00:18:55,400 --> 00:19:01,320
If you haven't paid for it, you got 990, 40% chance that you're not going to take it.

344
00:19:01,320 --> 00:19:02,360
You're going to take another deal.

345
00:19:02,360 --> 00:19:02,920
Yeah.

346
00:19:02,920 --> 00:19:06,760
So and it's like that everywhere.

347
00:19:06,760 --> 00:19:10,920
So in 2014, if I may interject.

348
00:19:12,440 --> 00:19:16,840
So for those at home that may be wondering like, what are they talking about with this

349
00:19:16,840 --> 00:19:20,520
customer journey?

350
00:19:20,520 --> 00:19:28,280
The customer journey is essentially the journey that a customer goes through when they don't

351
00:19:28,280 --> 00:19:33,160
know that you exist to the moment that they become an ambassador for the product that

352
00:19:33,160 --> 00:19:34,440
they've purchased.

353
00:19:34,440 --> 00:19:35,800
And you have several steps.

354
00:19:35,800 --> 00:19:44,440
So you have the initial trigger phase where you're triggered by ad or a friend told you

355
00:19:44,440 --> 00:19:47,080
etc.

356
00:19:47,080 --> 00:19:48,360
Then you have the attraction phase.

357
00:19:48,360 --> 00:19:57,320
So there's where well, the avalanche, the video experience attracts you to want to know

358
00:19:57,320 --> 00:19:57,960
more.

359
00:19:57,960 --> 00:20:03,720
Once you're attracted, then you want to find all the information that you need in order

360
00:20:03,720 --> 00:20:05,800
to make your decision to purchase.

361
00:20:05,800 --> 00:20:08,840
And then you have the purchase in part, which is super important.

362
00:20:08,840 --> 00:20:14,600
So if you can't make that purchase happen seamlessly, then you basically lose a customer

363
00:20:14,600 --> 00:20:15,640
at that point.

364
00:20:15,640 --> 00:20:18,760
Then the fifth step, I believe, is usage.

365
00:20:18,760 --> 00:20:24,840
So once you actually have the product and you're using the product and you might have

366
00:20:24,840 --> 00:20:31,240
questions, etc. or needs improvement, support needed, etc.

367
00:20:31,240 --> 00:20:33,240
So like usage support, five, six.

368
00:20:33,240 --> 00:20:35,560
And then the last step is ambassador.

369
00:20:35,560 --> 00:20:36,200
Yeah.

370
00:20:36,200 --> 00:20:40,600
So in that final step, then you essentially become the trigger for someone else.

371
00:20:40,600 --> 00:20:40,920
Yeah.

372
00:20:40,920 --> 00:20:43,240
And they go through the customer journey as well.

373
00:20:43,240 --> 00:20:43,800
Yeah.

374
00:20:43,800 --> 00:20:49,320
So for me, it was a marketing one on one for you folks.

375
00:20:49,320 --> 00:20:53,160
So I had sales and marketing, I had food and beverage, which is service oriented.

376
00:20:53,160 --> 00:20:58,760
I had the cost analysis menu manipulation, the e-commerce parts.

377
00:20:58,760 --> 00:21:03,880
And because of it, I come from a from my background is quite integral.

378
00:21:03,880 --> 00:21:10,680
Hard work, hard labor, never killed someone and roll up your sleeves and get dirty.

379
00:21:10,680 --> 00:21:18,600
I mean, I would grab my bike and I would, I think, go eight kilometers, nine kilometers

380
00:21:18,600 --> 00:21:19,400
to a party.

381
00:21:19,400 --> 00:21:22,040
It would start at 12 o'clock, work as a bartender.

382
00:21:22,040 --> 00:21:26,040
And at seven o'clock in the morning, take the bike and go home again.

383
00:21:26,040 --> 00:21:27,560
In the islands.

384
00:21:27,560 --> 00:21:28,680
On the islands.

385
00:21:28,680 --> 00:21:30,280
If it rained or not.

386
00:21:30,280 --> 00:21:37,480
I mean, that's more likely in the Netherlands, but not in the islands.

387
00:21:37,480 --> 00:21:41,560
I don't know if on Curaçao is more likely, on St. Martin is definitely not.

388
00:21:41,560 --> 00:21:47,000
The roads in Curaçao also sometimes are not the best, but it is more of the journey that

389
00:21:47,000 --> 00:21:51,880
you take the strive that you need to do something to get the job done.

390
00:21:51,880 --> 00:21:52,520
Yeah.

391
00:21:52,520 --> 00:21:58,840
And for me, it was also one of the defining moments in my career.

392
00:21:58,840 --> 00:22:04,440
One of the defining moments which brought me to 2014 when CXP started.

393
00:22:04,440 --> 00:22:14,600
I remember I was there for 94 and we married in 99 and 2000 again because first in front

394
00:22:14,600 --> 00:22:17,320
of the government and then in the synagogue.

395
00:22:17,320 --> 00:22:20,840
And we decided when we wanted to have the kids.

396
00:22:20,840 --> 00:22:23,720
It was not a, oh, it's there.

397
00:22:23,720 --> 00:22:25,720
No, we planned accordingly.

398
00:22:25,720 --> 00:22:29,960
I don't want to say I want to be proud of it, but I just did.

399
00:22:29,960 --> 00:22:36,200
It's strange sometimes how we still at this age think about the several points in your

400
00:22:36,200 --> 00:22:41,080
life where you decided on something instead of the spur of the moment.

401
00:22:41,080 --> 00:22:41,480
Yeah.

402
00:22:43,320 --> 00:22:49,400
And right now Nathan is becoming 22 and Daniel's 18 already.

403
00:22:49,400 --> 00:22:53,720
And I keep looking at him and I'm like, wow.

404
00:22:53,720 --> 00:22:59,880
Either I see myself in it or I wish I could have their life because sometimes it's not

405
00:22:59,880 --> 00:23:02,200
about what you didn't have, but what you're going through.

406
00:23:03,560 --> 00:23:05,800
And I'll give an example with Leo Club.

407
00:23:07,000 --> 00:23:11,880
Nathan is in the Leo Club right now, I think six years and Daniel not.

408
00:23:12,920 --> 00:23:15,640
Daniel doesn't want to even become a Leo.

409
00:23:15,640 --> 00:23:17,000
He's not interested at all.

410
00:23:17,000 --> 00:23:22,120
No, but he's the first one to come in line and tell you, let's go help.

411
00:23:22,120 --> 00:23:29,160
When he was a kid in group three, and we had Bon Bessinia, he would.

412
00:23:29,160 --> 00:23:30,280
What was Bon Bessinia?

413
00:23:30,280 --> 00:23:33,400
Bon Bessinia is a good neighbor project for the food for any other year.

414
00:23:34,360 --> 00:23:37,720
He would come with me and we would pack.

415
00:23:37,720 --> 00:23:38,040
Yeah.

416
00:23:38,040 --> 00:23:44,520
And I, as a cub as well, back in that age as well, I would jump into a big crate where

417
00:23:44,520 --> 00:23:48,280
all the cans are dumped in and I would stand there and I would grab them and put them on

418
00:23:48,280 --> 00:23:52,760
the line and the lines would pass by and one here and two of this and one of this and put

419
00:23:52,760 --> 00:23:55,480
them in all the bags and move on to the next crate.

420
00:23:56,360 --> 00:23:57,480
He was doing the same thing.

421
00:23:58,360 --> 00:24:00,200
Nathan was doing the same thing and I was like.

422
00:24:02,200 --> 00:24:03,720
This is this is nice.

423
00:24:03,720 --> 00:24:07,320
I my father planted it to me and I planted it to them.

424
00:24:07,800 --> 00:24:14,280
However, when he was, I think in when he was eight years old.

425
00:24:14,280 --> 00:24:14,840
Yeah.

426
00:24:14,840 --> 00:24:22,840
Eight years old, he invited or maybe even seven, he invited his teachers of the group

427
00:24:22,840 --> 00:24:23,560
three and four.

428
00:24:24,760 --> 00:24:28,120
He would invite them to a night that we would be doing this.

429
00:24:28,120 --> 00:24:28,840
Okay.

430
00:24:28,840 --> 00:24:29,560
Collections.

431
00:24:29,560 --> 00:24:29,800
Yeah.

432
00:24:30,840 --> 00:24:38,120
Which triggered the teachers to experience this food collection and bags doing putting

433
00:24:38,120 --> 00:24:38,840
stuff in the bags.

434
00:24:38,840 --> 00:24:39,080
Yeah.

435
00:24:39,080 --> 00:24:43,880
It didn't matter for me at that moment what my son wanted.

436
00:24:43,880 --> 00:24:49,880
My son was helping and planting those seeds for others to do this too.

437
00:24:49,880 --> 00:24:51,000
You do with a teacher.

438
00:24:51,000 --> 00:24:53,320
What does the teacher do the next day?

439
00:24:53,320 --> 00:24:56,120
They teach it to the others and to the kids to the future.

440
00:24:56,120 --> 00:24:56,680
Yeah.

441
00:24:56,680 --> 00:24:57,000
Yeah.

442
00:24:57,000 --> 00:24:58,040
And that happens.

443
00:24:58,920 --> 00:24:59,400
Okay.

444
00:24:59,400 --> 00:25:05,000
So when and so then it went from being his special thing to be in the teacher.

445
00:25:05,000 --> 00:25:11,880
And so it's the experience, the community service, the helping.

446
00:25:11,880 --> 00:25:18,920
So I think when Daniel was 12 or 13, he had a chance to join the Leo club.

447
00:25:18,920 --> 00:25:19,160
Yeah.

448
00:25:19,880 --> 00:25:21,000
Didn't want to.

449
00:25:22,120 --> 00:25:27,080
And at that moment, didn't want to meant, oh, okay.

450
00:25:28,280 --> 00:25:32,840
But he would and mind you, and this is the truth.

451
00:25:32,840 --> 00:25:37,880
When the kids need to come with the with the with packets to school, we would collect them.

452
00:25:39,080 --> 00:25:41,960
We had purchased a bag of stuff.

453
00:25:41,960 --> 00:25:43,160
He would take it to school.

454
00:25:43,160 --> 00:25:43,400
Yeah.

455
00:25:43,400 --> 00:25:49,320
The next day, he had another bag with stuff in it to go to school.

456
00:25:49,320 --> 00:25:50,440
I'm like, did you forget yesterday?

457
00:25:50,440 --> 00:25:50,920
No.

458
00:25:51,800 --> 00:25:52,840
Did you go with it yesterday?

459
00:25:52,840 --> 00:25:53,320
Yes.

460
00:25:53,320 --> 00:25:54,280
So what's that?

461
00:25:54,280 --> 00:25:55,560
Nobody else came.

462
00:25:55,560 --> 00:25:56,680
So I came with it.

463
00:25:56,680 --> 00:25:58,440
Oh, I'm like, wait a moment.

464
00:25:59,080 --> 00:26:00,040
Where's that from?

465
00:26:00,040 --> 00:26:02,040
It's like from the cabinet.

466
00:26:02,040 --> 00:26:04,360
I'm like, from what we purchased.

467
00:26:04,360 --> 00:26:07,960
So now we not need to go to the supermarket again to do our week's purchase.

468
00:26:07,960 --> 00:26:09,160
It's like, yep.

469
00:26:09,880 --> 00:26:14,120
And at that moment, I said, you don't need to be a Leo to have learned how to help others.

470
00:26:14,120 --> 00:26:14,760
Exactly.

471
00:26:14,760 --> 00:26:16,520
But that's exactly the good neighbor.

472
00:26:16,520 --> 00:26:21,960
Now, Nathan, on the other hand, he's very outgoing and he's and he's the one who wants to.

473
00:26:22,680 --> 00:26:25,960
He must say he said he wants to become and he wants to go ICT.

474
00:26:26,440 --> 00:26:27,640
I said, or what else?

475
00:26:27,640 --> 00:26:31,960
He says, psychology, that don't fit.

476
00:26:32,440 --> 00:26:33,560
I can imagine.

477
00:26:33,560 --> 00:26:33,960
Go ahead.

478
00:26:33,960 --> 00:26:35,320
And he's doing really well.

479
00:26:35,320 --> 00:26:38,920
But he's the one with the friendship and he likes to meet and this and that.

480
00:26:39,800 --> 00:26:42,920
And I see myself a lot in both of them.

481
00:26:42,920 --> 00:26:43,160
Yeah.

482
00:26:43,160 --> 00:26:44,600
But not all of myself.

483
00:26:44,600 --> 00:26:46,120
Yes, different parts.

484
00:26:46,120 --> 00:26:46,920
That's correct.

485
00:26:46,920 --> 00:26:47,320
Yeah.

486
00:26:47,320 --> 00:26:47,960
So why?

487
00:26:47,960 --> 00:26:49,400
That is the beauty of kids.

488
00:26:49,400 --> 00:26:50,120
So what?

489
00:26:50,120 --> 00:26:51,240
Why did I say this?

490
00:26:51,240 --> 00:26:54,040
Because my why?

491
00:26:54,040 --> 00:26:59,400
My why has not been formed yet.

492
00:26:59,400 --> 00:27:01,000
Your why?

493
00:27:01,000 --> 00:27:01,720
My why.

494
00:27:01,720 --> 00:27:02,680
Your purpose.

495
00:27:02,680 --> 00:27:03,400
That is correct.

496
00:27:03,400 --> 00:27:04,520
OK, interesting.

497
00:27:04,520 --> 00:27:05,880
I'm still at 52.

498
00:27:05,880 --> 00:27:06,120
Yeah.

499
00:27:06,120 --> 00:27:07,400
Still trying to define it.

500
00:27:09,080 --> 00:27:15,320
Have you heard of the Japanese philosophy of Ikigai?

501
00:27:15,960 --> 00:27:16,200
No.

502
00:27:16,200 --> 00:27:23,800
OK, so I'll break it down a little bit, but off camera, we might get into a bit more details.

503
00:27:24,760 --> 00:27:25,960
But it's an interesting one.

504
00:27:27,880 --> 00:27:29,960
It also helps you to define the purpose.

505
00:27:31,320 --> 00:27:37,480
So essentially, you have, let's call it like a four quadrant Venn diagram.

506
00:27:37,480 --> 00:27:40,280
So four circles that are intersecting.

507
00:27:41,160 --> 00:27:43,400
The first circle is what you love.

508
00:27:43,400 --> 00:27:45,960
So you would list all the things that you love.

509
00:27:45,960 --> 00:27:48,440
And that's usually easy for us to do.

510
00:27:50,360 --> 00:27:55,240
Well, I mean, with enough experience, we can start to just become very, very truthful

511
00:27:55,240 --> 00:27:58,280
in the things that we love and the ones that we don't love.

512
00:28:00,120 --> 00:28:04,360
Then we have what we love, then we have what we're good at.

513
00:28:05,240 --> 00:28:07,720
So that's what you have experience in.

514
00:28:07,720 --> 00:28:11,160
Well, you just named up about six or seven different industries.

515
00:28:11,160 --> 00:28:17,240
But as we know, for the past decade, you've been fully focused on the online payments.

516
00:28:17,240 --> 00:28:22,760
But it's also interesting that throughout that journey of all of the online payments,

517
00:28:24,920 --> 00:28:29,960
because you've been in so many different industries, you also have a bit more of

518
00:28:29,960 --> 00:28:34,840
the affinity for all the different industries that because all industries need online payments.

519
00:28:35,640 --> 00:28:40,440
Yeah, but each there's other there's triggers in each that you need to have.

520
00:28:40,440 --> 00:28:42,920
And each that you can use in the other ones.

521
00:28:42,920 --> 00:28:43,480
Yeah.

522
00:28:43,480 --> 00:28:46,440
So I've learned a lot from each other, but I had an open mind.

523
00:28:47,000 --> 00:28:49,880
Without an open mind, it's not going to work.

524
00:28:49,880 --> 00:28:50,680
It's not going to work.

525
00:28:51,880 --> 00:28:56,120
But even switching between all of those industries, you would have to start with an open mind,

526
00:28:56,120 --> 00:29:01,560
because otherwise you would be too focused on that one thing.

527
00:29:01,560 --> 00:29:04,600
OK, but let me wrap up the IKIGAI part.

528
00:29:05,640 --> 00:29:07,960
So you have the circle of what you love.

529
00:29:07,960 --> 00:29:10,440
Then there's a circle of what you're good at.

530
00:29:11,160 --> 00:29:14,680
Then there's a circle of what can you get paid for.

531
00:29:15,480 --> 00:29:18,200
And then there's a circle of what the world needs.

532
00:29:19,080 --> 00:29:25,160
And when all four of those circles intersect, that's where the IKIGAI is.

533
00:29:25,160 --> 00:29:31,640
And I believe just based on the conversations we had so far, you do know your purpose.

534
00:29:33,160 --> 00:29:35,160
It is already somewhere there.

535
00:29:35,160 --> 00:29:40,440
Maybe you haven't fully written it out and defined it and settled into it.

536
00:29:41,720 --> 00:29:43,160
But I'll share that with you.

537
00:29:45,480 --> 00:29:48,440
It's also a journey that I've been on for the last couple of years.

538
00:29:48,440 --> 00:29:57,240
And one of the elements that I see as part of my IKIGAI is doing these type of conversations.

539
00:29:57,240 --> 00:30:02,200
Yeah, it's nice because it gives the other person also to suddenly open up.

540
00:30:02,200 --> 00:30:06,600
And as I mentioned to Claire, I don't open up for myself.

541
00:30:07,160 --> 00:30:08,280
It's more about the business.

542
00:30:08,840 --> 00:30:11,960
And sometimes I find myself at the other end thinking of myself,

543
00:30:11,960 --> 00:30:15,720
can't this guy shut up because he's only talking about payments or about what he loves.

544
00:30:15,720 --> 00:30:17,800
And it's not about the rest.

545
00:30:18,440 --> 00:30:21,800
So I am a lion about 14 years ago.

546
00:30:22,920 --> 00:30:25,800
I joined the Lions Club finally.

547
00:30:25,800 --> 00:30:30,840
It's sort of as of the Leo Club because it's 13 to 18, you got a Leo Club.

548
00:30:30,840 --> 00:30:32,840
And 18 to 30, you got another Leo Club.

549
00:30:32,840 --> 00:30:33,800
I'll find Omega.

550
00:30:34,520 --> 00:30:35,080
However.

551
00:30:35,080 --> 00:30:38,440
So from when do they start with the Lions Club?

552
00:30:39,080 --> 00:30:43,240
Actually 18, but because you don't have a job, high paying job and so forth, not.

553
00:30:43,240 --> 00:30:47,160
So that's why we have the Leo Club track being Omega.

554
00:30:47,160 --> 00:30:51,720
Then up to 30, you can still be in a Leo Club and be affiliated with the Lions as well.

555
00:30:51,720 --> 00:30:55,800
So the Lions Club is more when you have a professional career.

556
00:30:55,800 --> 00:31:00,200
As we would say as of 30, but in principle legally as of 18.

557
00:31:00,200 --> 00:31:02,600
OK, but why is that?

558
00:31:02,600 --> 00:31:05,880
Because there's a high contribution or?

559
00:31:05,880 --> 00:31:06,360
Yeah.

560
00:31:06,360 --> 00:31:07,080
OK.

561
00:31:07,080 --> 00:31:10,680
And you're an adult, kids, cubs, the whole formality.

562
00:31:10,680 --> 00:31:11,240
Yeah.

563
00:31:11,240 --> 00:31:11,720
Yeah.

564
00:31:11,720 --> 00:31:17,080
Leos are still learning the LEEO, the leadership experience and opportunity.

565
00:31:17,080 --> 00:31:23,000
So part of my journey was about 14 years ago, I became a lion.

566
00:31:23,000 --> 00:31:25,160
I decided that moment that, OK, I'm ready.

567
00:31:25,160 --> 00:31:26,600
I could have a long time ago.

568
00:31:28,200 --> 00:31:30,600
Usually when you want to become a lion, you need to be sponsored.

569
00:31:30,600 --> 00:31:33,880
So I had my dad sponsor me while a couple of other friends tried to get me in.

570
00:31:35,640 --> 00:31:41,000
But I made it that my father, my father was my mentor and he would be my sponsor.

571
00:31:41,000 --> 00:31:42,840
He would know better than him.

572
00:31:42,840 --> 00:31:43,320
Yeah.

573
00:31:43,320 --> 00:31:45,000
Right now he's 51 years in line.

574
00:31:45,000 --> 00:31:52,760
So, I mean, however, two years later, I found my note three years, four years later, I found

575
00:31:52,760 --> 00:31:55,800
myself in the track that I wanted to help the future.

576
00:31:55,800 --> 00:32:00,840
So I now, as I used to be a Leo, now want to help the Leos.

577
00:32:01,880 --> 00:32:03,320
So I became their advisor.

578
00:32:03,320 --> 00:32:03,880
Yeah.

579
00:32:04,680 --> 00:32:11,320
And then in 2018, we started a second club, one for 1318, one for 1830, because it was

580
00:32:11,320 --> 00:32:12,120
together first.

581
00:32:13,240 --> 00:32:16,760
Long and behold, nowadays, and we're not even talking about payments yet.

582
00:32:16,760 --> 00:32:26,680
Long and behold, I was requested to lead the zone ABC islands to be in charge of the Leo

583
00:32:26,680 --> 00:32:27,240
clubs.

584
00:32:27,240 --> 00:32:29,160
So help them out and so forth.

585
00:32:29,160 --> 00:32:30,680
And that happened for two years.

586
00:32:31,480 --> 00:32:40,440
And now the district governor last beginning of the year said, David, jump on board and

587
00:32:40,440 --> 00:32:43,400
be the Leo chair for the multiple districts.

588
00:32:43,400 --> 00:32:46,120
Now, multiple district means that you got all of Florida.

589
00:32:46,120 --> 00:32:46,440
Yeah.

590
00:32:46,440 --> 00:32:49,320
The Bahamas, all of Florida, all of Florida.

591
00:32:49,320 --> 00:32:49,960
Oh, wow.

592
00:32:49,960 --> 00:32:53,480
The Bahamas, Aruba, Bonilla and Curacao.

593
00:32:53,480 --> 00:32:55,560
That's that's a lot of people.

594
00:32:56,440 --> 00:32:56,920
Yes.

595
00:32:56,920 --> 00:32:58,680
But that's for the Leo clubs.

596
00:32:58,680 --> 00:33:09,960
But for three years now, I've been on a board which organizes the Leo leadership forum.

597
00:33:09,960 --> 00:33:11,560
It's six years in existence.

598
00:33:12,040 --> 00:33:17,320
All the leaders from across America and Canada can come to it and leadership is instilled

599
00:33:17,320 --> 00:33:17,880
in them.

600
00:33:17,880 --> 00:33:18,380
Yeah.

601
00:33:19,800 --> 00:33:21,880
And with that, I said, OK, let's do this.

602
00:33:22,600 --> 00:33:28,120
And I noticed that in Florida, there's not many clubs.

603
00:33:28,120 --> 00:33:30,120
And if there are, they're not really active.

604
00:33:30,920 --> 00:33:32,920
But it needs an overhaul.

605
00:33:32,920 --> 00:33:33,560
Yeah.

606
00:33:33,560 --> 00:33:37,240
And over on the way, like Curacao and Aruba would be leading the world.

607
00:33:37,240 --> 00:33:40,280
And over on the way, like Curacao and Aruba would be doing.

608
00:33:41,400 --> 00:33:44,040
Because the club in Curacao, for instance, 39 years old.

609
00:33:46,280 --> 00:33:48,440
The Lions would treat the Leos differently.

610
00:33:49,080 --> 00:33:51,880
They would partner up with them and do a project.

611
00:33:51,880 --> 00:33:52,360
Yeah.

612
00:33:52,360 --> 00:34:00,600
The Leo club does community service, but they need to adhere to the LEDO, which they

613
00:34:00,600 --> 00:34:02,280
they're not a community service project.

614
00:34:02,280 --> 00:34:02,840
They are.

615
00:34:03,960 --> 00:34:05,560
They get the training.

616
00:34:05,560 --> 00:34:06,280
They get the leadership.

617
00:34:06,280 --> 00:34:07,880
They get the team building and everything.

618
00:34:07,880 --> 00:34:14,520
But they can only organize on their own two or three times a year to help the community

619
00:34:14,520 --> 00:34:16,760
because the rest of the year they help the Lions club as well.

620
00:34:16,760 --> 00:34:18,280
But they need to focus on themselves.

621
00:34:18,280 --> 00:34:18,840
Yeah.

622
00:34:18,840 --> 00:34:19,880
The learning curve.

623
00:34:22,040 --> 00:34:29,720
With all this in 2014 sports betting in mind, CX Space started because there's a lot of

624
00:34:29,720 --> 00:34:36,440
online gambling where merchants are registered and licensed in Curacao.

625
00:34:38,280 --> 00:34:46,520
But no bank in Curacao wants to acquire, to accept payments, to offer payments acceptance

626
00:34:46,520 --> 00:34:50,040
for Visa, MasterCard for those sports betting companies.

627
00:34:50,040 --> 00:34:50,280
Yeah.

628
00:34:50,280 --> 00:34:58,280
Long and behold, in 2016, we or 2015, November 2015, we said, you know what?

629
00:34:58,280 --> 00:34:59,080
Forget it.

630
00:34:59,080 --> 00:35:00,120
It's not going to work.

631
00:35:01,000 --> 00:35:02,440
Let's do regular e-commerce.

632
00:35:03,400 --> 00:35:08,200
So on the 3rd of January, we started with our first merchant in Curacao with e-commerce.

633
00:35:09,080 --> 00:35:14,040
Our third merchant was a very small merchant at that moment.

634
00:35:14,680 --> 00:35:18,840
They wanted to only process or had plans of processing five to six times a year.

635
00:35:18,840 --> 00:35:21,320
Or had plans of processing $5,000 a month.

636
00:35:21,320 --> 00:35:22,040
Yeah.

637
00:35:22,040 --> 00:35:28,040
But nowadays they're processing more than over $800,000 a month.

638
00:35:28,040 --> 00:35:28,760
A month.

639
00:35:28,760 --> 00:35:29,080
Wow.

640
00:35:30,360 --> 00:35:38,280
Our first client in Aruba was in November 2016.

641
00:35:39,240 --> 00:35:45,320
And our first merchant in Saint Martin was in October 2016.

642
00:35:45,320 --> 00:35:51,240
Oh, so for the Saint Martiners out there that have been constantly saying that the,

643
00:35:51,240 --> 00:35:53,880
well, I was also one of them.

644
00:35:55,880 --> 00:36:00,440
The online payment infrastructure is just absolutely not available on the island.

645
00:36:01,160 --> 00:36:06,840
But you're saying that there was a option already in October 2016.

646
00:36:06,840 --> 00:36:07,240
Yeah.

647
00:36:07,240 --> 00:36:08,600
And why am I saying this this way?

648
00:36:09,400 --> 00:36:11,880
For people to understand what e-commerce is all about,

649
00:36:11,880 --> 00:36:16,680
it is a saying that in person, which is called card presence,

650
00:36:16,680 --> 00:36:18,680
you have that card with you, it's present.

651
00:36:19,560 --> 00:36:24,840
Now it needs to become card not presence because you don't see the person.

652
00:36:24,840 --> 00:36:25,400
Yeah.

653
00:36:25,960 --> 00:36:28,680
And that is the whole reason why it's not popular.

654
00:36:29,560 --> 00:36:31,320
Not because a lot of people want to pay,

655
00:36:31,880 --> 00:36:36,840
but the risk that you're doing business with somebody you don't know and you can't see.

656
00:36:36,840 --> 00:36:37,240
Yeah.

657
00:36:37,960 --> 00:36:39,320
People don't understand that.

658
00:36:39,320 --> 00:36:46,360
And now comes my cap that sometimes people think and some passion might come out right now.

659
00:36:47,240 --> 00:36:49,720
The journey of a thousand miles starts with a first step.

660
00:36:49,720 --> 00:36:50,040
Yes.

661
00:36:50,040 --> 00:36:53,960
And the cheap saying always is it's not a sprint, it's a marathon.

662
00:36:53,960 --> 00:36:54,760
It's a marathon.

663
00:36:56,840 --> 00:36:57,960
The same thing as studies.

664
00:36:57,960 --> 00:37:01,000
If you don't study, you don't graduate.

665
00:37:02,280 --> 00:37:06,200
Whatever you might have learned or not, it might not be intricate,

666
00:37:06,200 --> 00:37:10,920
it might not be integral in what you're doing to do for the future.

667
00:37:10,920 --> 00:37:11,640
Yeah.

668
00:37:11,640 --> 00:37:11,880
Okay.

669
00:37:13,320 --> 00:37:16,920
When we have algebra, when we're young, we don't know why we need it.

670
00:37:17,400 --> 00:37:21,560
Now, the same thing with do you understand what a transaction is all about?

671
00:37:22,120 --> 00:37:25,320
Now, if somebody is not in front of you, how do you know it's them?

672
00:37:25,320 --> 00:37:28,840
One, two, how do you get the money from point A to point B?

673
00:37:28,840 --> 00:37:30,840
No, point A to point B, no problem.

674
00:37:30,840 --> 00:37:36,760
The risk that the bank is taking for the transaction is immense.

675
00:37:38,040 --> 00:37:40,200
So security needs to be built on top.

676
00:37:40,200 --> 00:37:43,880
And even with those securities, you still have the person saying, it wasn't me.

677
00:37:45,080 --> 00:37:45,800
You're lovely.

678
00:37:46,440 --> 00:37:49,480
So when you're saying the risk that the bank has to take,

679
00:37:49,480 --> 00:37:57,240
is that because when a payment is made, the money may be transferred,

680
00:37:57,240 --> 00:37:59,240
but it's not transferred as yet?

681
00:37:59,240 --> 00:38:06,120
It might be somebody, what I really want to go to is that person that is in reality paying

682
00:38:06,120 --> 00:38:07,560
might not be the real person.

683
00:38:08,440 --> 00:38:09,160
Okay.

684
00:38:09,160 --> 00:38:12,040
It might be your wife, it might be your cousin.

685
00:38:12,040 --> 00:38:12,540
Yeah.

686
00:38:13,160 --> 00:38:16,040
So somebody using your credit card to make an example.

687
00:38:16,040 --> 00:38:16,840
Correct.

688
00:38:16,840 --> 00:38:20,680
And then how, and then you need infrastructure to be able to reverse that.

689
00:38:21,480 --> 00:38:23,720
It's basically, it's a catch-all.

690
00:38:23,720 --> 00:38:27,720
That means you need to have the security in place and still somebody wants to charge back.

691
00:38:27,720 --> 00:38:30,920
So why is it not readily available?

692
00:38:30,920 --> 00:38:33,960
It is, but it's difficult to achieve.

693
00:38:33,960 --> 00:38:34,520
Okay.

694
00:38:34,520 --> 00:38:39,000
So banks usually think about the risk first instead of the opportunity.

695
00:38:39,000 --> 00:38:39,640
Yeah.

696
00:38:39,640 --> 00:38:41,960
Entrepreneurs think about the opportunity and the risk less.

697
00:38:41,960 --> 00:38:42,460
Yeah.

698
00:38:43,800 --> 00:38:45,000
So how does that go?

699
00:38:45,000 --> 00:38:45,640
It doesn't.

700
00:38:45,640 --> 00:38:46,200
It doesn't.

701
00:38:46,200 --> 00:38:46,700
Okay.

702
00:38:46,700 --> 00:38:55,640
So long and behold, 2023, we now have, CXPay has 28 or 29 available countries and islands

703
00:38:55,640 --> 00:38:56,840
for our clients.

704
00:38:56,840 --> 00:38:58,760
With one of our more active merchants.

705
00:39:00,440 --> 00:39:04,520
So of those 28, how many are in the Caribbean?

706
00:39:06,200 --> 00:39:08,200
24.

707
00:39:08,200 --> 00:39:11,000
We've got Costa Rica, we've got Canada.

708
00:39:11,000 --> 00:39:13,800
So it means that most are in the Caribbean.

709
00:39:13,800 --> 00:39:21,320
That means we have merchants in Barbados, Jamaica, Bahamas, BVI, the Dutch Caribbean.

710
00:39:21,320 --> 00:39:25,000
It's not in how difficult or what expensive it is.

711
00:39:25,480 --> 00:39:26,920
It is getting it done.

712
00:39:26,920 --> 00:39:34,680
So our fifth or sixth merchant came to us and she was selling a cookbook.

713
00:39:35,240 --> 00:39:36,040
Cookbook.

714
00:39:36,040 --> 00:39:36,540
Yeah.

715
00:39:37,240 --> 00:39:39,080
Caribbean Delights.

716
00:39:39,080 --> 00:39:39,580
Curacao.

717
00:39:40,440 --> 00:39:41,640
Caribbean Delights?

718
00:39:41,640 --> 00:39:42,920
Which is Helmi Smoders.

719
00:39:42,920 --> 00:39:44,840
Wait, don't we have that book?

720
00:39:44,840 --> 00:39:45,720
I think we have that.

721
00:39:45,720 --> 00:39:47,720
Is it like an orange company?

722
00:39:47,720 --> 00:39:51,640
It has food on the cover.

723
00:39:51,640 --> 00:39:54,280
So Helmi came to us and she's like, I need to sell this.

724
00:39:54,280 --> 00:39:56,280
If not, it can't get to the Caribbean.

725
00:39:57,800 --> 00:40:01,960
And we're like, okay, so we offered her and she says, oh, it's expensive, but it's a cost

726
00:40:01,960 --> 00:40:02,680
of doing business.

727
00:40:03,720 --> 00:40:10,200
She did it because the only way of her getting her book out there was to get it done no matter

728
00:40:10,200 --> 00:40:10,680
how.

729
00:40:10,680 --> 00:40:13,080
It doesn't matter if the client needs to pay, you need to pay.

730
00:40:13,080 --> 00:40:15,080
It doesn't matter if the client needs to pay, you need to pay.

731
00:40:15,080 --> 00:40:18,040
It needs to matter that the book can get in somebody's house.

732
00:40:18,040 --> 00:40:18,600
Yeah, exactly.

733
00:40:18,600 --> 00:40:23,400
Because what was the other saying?

734
00:40:23,400 --> 00:40:25,240
You got to pay the cost to be the boss.

735
00:40:25,240 --> 00:40:27,400
Yeah, that's a good one.

736
00:40:29,000 --> 00:40:34,040
So Helmi was like, she was maybe selling a book in every so many months.

737
00:40:34,040 --> 00:40:34,600
Yeah.

738
00:40:34,600 --> 00:40:39,240
Now, because she has still that merchant account, she's doing a pop-up events through it.

739
00:40:40,040 --> 00:40:40,920
She's doing books.

740
00:40:40,920 --> 00:40:41,960
She has a second book.

741
00:40:41,960 --> 00:40:45,240
And that's what it's all about.

742
00:40:45,240 --> 00:40:47,240
So we have several merchants.

743
00:40:47,240 --> 00:40:51,240
Removing the friction and allowing the freedom of business to flow.

744
00:40:51,240 --> 00:40:52,200
But you need to be open.

745
00:40:52,200 --> 00:40:52,840
Yeah.

746
00:40:52,840 --> 00:40:55,320
If you keep nagging on price and everything else, you're not going to start.

747
00:40:55,320 --> 00:40:55,880
Yeah.

748
00:40:55,880 --> 00:40:58,920
Because if that card that you would like, you would love.

749
00:40:58,920 --> 00:40:59,480
Yeah.

750
00:40:59,480 --> 00:41:00,200
Okay.

751
00:41:00,200 --> 00:41:01,640
And we were talking about Lotus.

752
00:41:03,000 --> 00:41:06,760
If you keep looking at the price, you would never achieve it unless you say, I'm going

753
00:41:06,760 --> 00:41:07,880
to work for that price.

754
00:41:07,880 --> 00:41:08,360
Yeah.

755
00:41:08,360 --> 00:41:10,280
However, you would like to work for that price.

756
00:41:10,280 --> 00:41:10,840
Yeah.

757
00:41:10,840 --> 00:41:12,520
However, you would like to have it.

758
00:41:12,520 --> 00:41:12,760
Yeah.

759
00:41:12,760 --> 00:41:13,800
So why can't you have it?

760
00:41:14,520 --> 00:41:17,880
If you keep saying the price is too expensive, you're never going to drive it alone.

761
00:41:17,880 --> 00:41:18,040
Yeah.

762
00:41:18,040 --> 00:41:19,480
It's always going to be too expensive.

763
00:41:20,440 --> 00:41:25,400
Basically, what we have is a system where payments can happen.

764
00:41:25,400 --> 00:41:31,640
So we're a gateway primarily, which makes the friction between the payments on the

765
00:41:31,640 --> 00:41:38,120
websites where somebody can take out the card and pay and the bank possible.

766
00:41:38,120 --> 00:41:38,760
Yeah.

767
00:41:38,760 --> 00:41:46,200
So if we compare that to, let's say, because we also have listeners from the US as well

768
00:41:47,560 --> 00:41:54,360
as the Netherlands or other parts of Europe, mainly in the diaspora, so those with roots

769
00:41:54,360 --> 00:42:02,040
in the Dutch Caribbean, what would you compare it to then if you would take a US example or

770
00:42:02,040 --> 00:42:02,680
a Dutch example?

771
00:42:02,680 --> 00:42:06,280
Well, I would take Dutch being, let's say, a Mali.

772
00:42:06,280 --> 00:42:10,840
However, Mali is an aggregator that sits below a bank.

773
00:42:10,840 --> 00:42:11,160
Okay.

774
00:42:11,800 --> 00:42:12,040
Okay.

775
00:42:12,760 --> 00:42:13,960
That kind of system doesn't work.

776
00:42:13,960 --> 00:42:17,000
And you guys sit in between the banks and the merchants?

777
00:42:17,000 --> 00:42:18,600
We're just, we're not handling the money.

778
00:42:18,600 --> 00:42:20,280
The bank is responsible for the money.

779
00:42:20,280 --> 00:42:20,600
Yeah.

780
00:42:20,600 --> 00:42:21,720
We're not carrying the risk.

781
00:42:21,720 --> 00:42:24,920
And the merchant has a merchant ID with the bank.

782
00:42:24,920 --> 00:42:25,160
Yeah.

783
00:42:25,160 --> 00:42:29,400
We're just saying, okay, we got a website that Shopify or it's WooCommerce or it's

784
00:42:29,400 --> 00:42:30,120
Wix or whatever.

785
00:42:30,760 --> 00:42:32,200
This is the merchant ID from the bank.

786
00:42:32,200 --> 00:42:38,040
This is a translation to the website and commerce is being taken place.

787
00:42:38,040 --> 00:42:38,600
Okay.

788
00:42:39,480 --> 00:42:45,080
So, physically what you have now is that we're all over the Caribbean.

789
00:42:45,080 --> 00:42:45,560
Yeah.

790
00:42:45,560 --> 00:42:54,120
But we're maybe earning 50, 50 cents per hundred dollars.

791
00:42:55,640 --> 00:43:02,120
The bank, however, is earning anywhere between $3,000.

792
00:43:02,120 --> 00:43:03,480
$3,000 and $5,000.

793
00:43:04,760 --> 00:43:10,760
So, anywhere between six to 10X what you guys earn.

794
00:43:10,760 --> 00:43:11,320
Yes.

795
00:43:11,320 --> 00:43:11,880
Yeah.

796
00:43:11,880 --> 00:43:13,560
So, it's, we're not expensive.

797
00:43:13,560 --> 00:43:18,920
It's the banking and then I'm coming and I don't want to step on any toes, but I have to.

798
00:43:20,120 --> 00:43:20,600
Visa and MasterCard.

799
00:43:20,600 --> 00:43:21,720
Is the passion coming out?

800
00:43:21,720 --> 00:43:22,200
Yeah.

801
00:43:22,200 --> 00:43:22,920
Totally maturity.

802
00:43:23,720 --> 00:43:24,520
Totally maturity.

803
00:43:25,800 --> 00:43:27,320
That's all David's passion here.

804
00:43:27,320 --> 00:43:27,880
Disclaimer.

805
00:43:27,880 --> 00:43:31,240
Visa and MasterCard have a cross border fee.

806
00:43:31,240 --> 00:43:35,480
You're in, you've been in the States.

807
00:43:35,480 --> 00:43:36,120
Yeah.

808
00:43:36,120 --> 00:43:36,600
Okay.

809
00:43:36,600 --> 00:43:39,320
So, your telco bill, your telecom bill.

810
00:43:39,320 --> 00:43:39,800
Yeah.

811
00:43:39,800 --> 00:43:47,560
You have a cell phone charge, which has minutes and you have a landline, which has minutes

812
00:43:47,560 --> 00:43:49,000
and one is cheaper than the other.

813
00:43:49,000 --> 00:43:49,560
Correct?

814
00:43:49,560 --> 00:43:49,960
Yeah.

815
00:43:49,960 --> 00:43:50,280
Okay.

816
00:43:50,280 --> 00:43:57,800
So, we call that in, we call it a local line, an intra connection and an intra connection.

817
00:43:57,800 --> 00:44:00,440
Interstate connection and the international connection.

818
00:44:02,120 --> 00:44:04,040
One becomes more expensive than the other.

819
00:44:04,040 --> 00:44:04,360
Yeah.

820
00:44:04,360 --> 00:44:06,200
Because there's more switches in between.

821
00:44:06,200 --> 00:44:06,440
Yeah.

822
00:44:07,000 --> 00:44:08,440
That is also in the credit card world.

823
00:44:10,600 --> 00:44:16,440
So, it physically means that Visa has a cross border fee from the US to Curacao

824
00:44:17,240 --> 00:44:19,640
and it's Caribbean, no, it's Curacao.

825
00:44:19,640 --> 00:44:25,640
So, it's costs you already anywhere between one and a half and two and a half percent,

826
00:44:25,640 --> 00:44:31,000
depending on the volume that the bank does or has an agreement with, with Visa and MasterCard.

827
00:44:32,120 --> 00:44:39,720
And that would be, because we have Visa and MasterCard issued from Korea.

828
00:44:39,720 --> 00:44:41,720
But to acquire is one thing.

829
00:44:41,720 --> 00:44:42,120
Yeah.

830
00:44:42,120 --> 00:44:43,160
Issue is another.

831
00:44:43,720 --> 00:44:47,480
So, one is having the card in your hands, the owner is accepting the payment for it.

832
00:44:48,200 --> 00:44:48,440
Yeah.

833
00:44:49,240 --> 00:44:52,360
So, e-commerce is a comparison of a card not present.

834
00:44:52,360 --> 00:44:55,960
So, you can't see the person of the card present being the swipe machine.

835
00:44:55,960 --> 00:44:56,200
Yeah.

836
00:44:56,920 --> 00:45:02,440
So, the swipe machine also has its fees because Visa and MasterCard charge a cross border fee.

837
00:45:04,520 --> 00:45:05,400
So, now…

838
00:45:05,400 --> 00:45:15,240
And that's also why I have a MasterCard and I have American Express and many places they're like,

839
00:45:15,240 --> 00:45:19,240
oh, we don't accept the American Express because their cross border fees are…

840
00:45:19,240 --> 00:45:20,040
Not just that.

841
00:45:20,040 --> 00:45:21,560
I'll give you the real deal.

842
00:45:21,560 --> 00:45:22,600
Okay. Go ahead.

843
00:45:22,600 --> 00:45:28,200
If you're a merchant, American Express doesn't honor the merchant but the client.

844
00:45:28,200 --> 00:45:30,440
So, the client says, it wasn't me.

845
00:45:30,440 --> 00:45:31,560
Okay, no problem. Check.

846
00:45:33,080 --> 00:45:38,360
So, the merchant wouldn't want to have the process of an American Express be declined.

847
00:45:39,320 --> 00:45:41,080
Not declined, but excuse me, charged back.

848
00:45:41,080 --> 00:45:42,360
Charged back. Yeah, yeah, yeah.

849
00:45:42,360 --> 00:45:46,600
Because if I make a purchase and then I say it wasn't me and then

850
00:45:47,240 --> 00:45:49,800
they would have to go into battle to get their money.

851
00:45:49,800 --> 00:45:53,480
Whereas with Visa, I would have to go into that battle.

852
00:45:54,920 --> 00:45:59,000
With the card programs, American Express would back the user, not the merchant.

853
00:45:59,000 --> 00:45:59,560
Yeah.

854
00:45:59,560 --> 00:46:02,760
Visa and MasterCard would have security in place and do the battle.

855
00:46:04,280 --> 00:46:07,480
You get two weeks to contest, you can show signatures and so forth.

856
00:46:07,480 --> 00:46:07,800
Okay.

857
00:46:08,760 --> 00:46:11,720
Okay, now, what you need to understand is…

858
00:46:11,720 --> 00:46:17,880
People also told me there's also the fees that are more with American Express.

859
00:46:17,880 --> 00:46:19,160
It used to.

860
00:46:19,160 --> 00:46:20,040
Oh, not anymore?

861
00:46:20,040 --> 00:46:20,440
No.

862
00:46:20,440 --> 00:46:23,000
And we're talking about seven, eight years ago, it used to be.

863
00:46:23,000 --> 00:46:25,000
So, it really comes down to just this part.

864
00:46:25,000 --> 00:46:25,640
But let me…

865
00:46:25,640 --> 00:46:29,160
So, either people are uninformed when they say these things up till recently

866
00:46:31,000 --> 00:46:33,640
or they give me a 6.9.

867
00:46:33,640 --> 00:46:35,160
Well, you heard it here, guys.

868
00:46:35,160 --> 00:46:35,960
So…

869
00:46:35,960 --> 00:46:37,400
There's another thing.

870
00:46:37,400 --> 00:46:44,760
When physically e-commerce takes place, around the world, an example,

871
00:46:44,760 --> 00:46:46,600
Germans use American Express more.

872
00:46:46,600 --> 00:46:50,760
Visa and MasterCard less.

873
00:46:50,760 --> 00:46:51,260
Yeah.

874
00:46:51,960 --> 00:46:55,720
However, when you're traveling, I started going to travel now.

875
00:46:55,720 --> 00:47:01,320
When you're traveling, don't you know that you have an American Advantage card

876
00:47:03,080 --> 00:47:04,920
and a merit rewards card?

877
00:47:04,920 --> 00:47:05,560
Yeah.

878
00:47:05,560 --> 00:47:07,720
And they're labeled with Visa and MasterCard?

879
00:47:07,720 --> 00:47:08,220
Yeah.

880
00:47:08,920 --> 00:47:12,840
Those vanity cards, how do you think the points get paid?

881
00:47:14,920 --> 00:47:15,720
I don't know.

882
00:47:15,720 --> 00:47:16,920
Inform me.

883
00:47:16,920 --> 00:47:17,800
The merchant.

884
00:47:17,800 --> 00:47:22,520
Because the bank charges when a vanity card is being used.

885
00:47:23,400 --> 00:47:26,280
The bank charges when a vanity card is being used.

886
00:47:26,280 --> 00:47:33,000
So, like the Macy's Visa card is more expensive in charges to the merchants

887
00:47:33,000 --> 00:47:35,720
than a regular plain Jane Visa or MasterCard.

888
00:47:37,160 --> 00:47:38,680
Because the program that…

889
00:47:38,680 --> 00:47:39,320
Oh.

890
00:47:39,320 --> 00:47:41,560
You need to feed the program with the points.

891
00:47:41,560 --> 00:47:42,920
The points need to be paid.

892
00:47:42,920 --> 00:47:44,520
Oh, OK.

893
00:47:44,520 --> 00:47:46,040
OK.

894
00:47:47,400 --> 00:47:49,320
Well, then maybe there's still some truth in it.

895
00:47:49,320 --> 00:47:55,880
Because actually my American Express is connected to Flying Blue of KLM with the points.

896
00:47:55,880 --> 00:47:56,440
Yeah. OK.

897
00:47:57,000 --> 00:47:58,280
Now, how do the points get paid?

898
00:47:59,480 --> 00:48:00,840
Well, I guess that's how they get paid.

899
00:48:00,840 --> 00:48:01,340
Exactly.

900
00:48:01,880 --> 00:48:03,240
So, I'm getting educated.

901
00:48:03,240 --> 00:48:06,600
That's another reason why everybody says credit cards are expensive.

902
00:48:06,600 --> 00:48:08,760
Now, we're going to come to debit cards.

903
00:48:08,760 --> 00:48:15,880
So, as of 2016, I was praying because there was always a notion that MasterCard would

904
00:48:15,880 --> 00:48:21,960
stop with Maestro, pin debit, not debit, pin debit card, and that they would change over

905
00:48:21,960 --> 00:48:23,560
into a debit card.

906
00:48:23,560 --> 00:48:28,120
Remember, CIBC and across the region has a debit card.

907
00:48:28,120 --> 00:48:33,880
You put it in, it says debit or credits or savings or currents.

908
00:48:33,880 --> 00:48:34,380
Yeah.

909
00:48:34,380 --> 00:48:39,180
Banco de Caribe changed theirs to a debit card as well now.

910
00:48:39,180 --> 00:48:39,680
Yeah.

911
00:48:39,900 --> 00:48:41,580
Orco Bank as well.

912
00:48:41,580 --> 00:48:45,740
And they just took them in and gave the new ones, Fira Nova Bank as well and Curacao.

913
00:48:46,460 --> 00:48:50,300
Now you have MCB Group rolling out their debit cards as well.

914
00:48:50,300 --> 00:48:54,940
But that is lost, theft, stolen, broken, whatever.

915
00:48:55,580 --> 00:48:59,900
That was replaced and any new ones going out will be a MasterCard debit.

916
00:48:59,900 --> 00:49:05,900
But that will complete its mission in 2027.

917
00:49:05,900 --> 00:49:09,900
So, MasterCard debit is then different from the Maestro.

918
00:49:09,900 --> 00:49:11,900
It is the replacement of the Maestro.

919
00:49:12,700 --> 00:49:16,700
So, are Maestro getting replaced worldwide or only here in the region?

920
00:49:16,700 --> 00:49:17,260
Yes, stopped.

921
00:49:17,260 --> 00:49:20,780
In Holland, VP is Visa debit.

922
00:49:20,780 --> 00:49:23,020
And Maestro is MasterCard debit.

923
00:49:23,020 --> 00:49:26,140
They all changed to Visa debit and MasterCard debit.

924
00:49:27,820 --> 00:49:29,260
I got a double check down.

925
00:49:29,260 --> 00:49:33,500
I double checked down my cards because I got a couple new ones recently.

926
00:49:33,500 --> 00:49:34,000
Okay.

927
00:49:34,460 --> 00:49:40,860
But at the program in the 1st of July, Holland started any new cards going out

928
00:49:40,860 --> 00:49:44,700
would be a Visa or a MasterCard debit, not a VP or a Maestro.

929
00:49:45,500 --> 00:49:48,140
It might have been just before the 1st of July.

930
00:49:48,140 --> 00:49:50,780
But now what you can do is you can cut it and you can ask a new one,

931
00:49:50,780 --> 00:49:52,300
but you got to pay a couple of dollars.

932
00:49:52,300 --> 00:49:53,180
Yeah.

933
00:49:53,180 --> 00:49:56,780
But what happens now is you can go on the same railing as the e-commerce.

934
00:49:56,780 --> 00:49:59,020
On the same railing as the e-commerce.

935
00:49:59,020 --> 00:50:01,260
Because it's a brand Visa and brand MasterCard.

936
00:50:01,260 --> 00:50:03,820
It doesn't matter if you're a debit or a credit.

937
00:50:04,700 --> 00:50:06,140
Oh, okay.

938
00:50:06,140 --> 00:50:07,340
Now I get it.

939
00:50:07,340 --> 00:50:12,540
So now we're talking since 2016 that we've been providing all these countries and islands

940
00:50:12,540 --> 00:50:19,020
a solution where finally we can get onto the bandwagon where everything's accepted.

941
00:50:19,020 --> 00:50:29,340
So you'll be able to fill in your information in a very similar way with that debit card

942
00:50:29,340 --> 00:50:30,860
as you do now with the credit card.

943
00:50:32,060 --> 00:50:33,740
And it has direct access to your card.

944
00:50:33,740 --> 00:50:35,420
So you come from Holland.

945
00:50:35,420 --> 00:50:36,140
Yeah.

946
00:50:36,140 --> 00:50:37,260
You don't like credit.

947
00:50:37,900 --> 00:50:42,140
Well, I don't talk about you personally, but the Dutch don't like credit.

948
00:50:42,140 --> 00:50:43,260
The Americans do love.

949
00:50:44,380 --> 00:50:46,380
The Dutch would come with a debit card.

950
00:50:46,380 --> 00:50:49,740
And that money is directly from their checking accounts.

951
00:50:49,740 --> 00:50:50,240
Yeah.

952
00:50:51,180 --> 00:50:52,460
But it's a Visa and a MasterCard.

953
00:50:52,460 --> 00:50:54,300
So everybody can use Visa and MasterCard.

954
00:50:54,300 --> 00:50:57,180
We got the rails of Visa and MasterCard.

955
00:50:58,300 --> 00:51:00,060
So that problem is now resolved.

956
00:51:00,060 --> 00:51:09,660
So was this part of those financial standards that they changed up a few years back?

957
00:51:10,380 --> 00:51:10,880
Which ones?

958
00:51:10,880 --> 00:51:14,000
There are some new ISO standards that went into effect.

959
00:51:14,000 --> 00:51:18,480
Could be because of security and how they get treated by GDPR, privacy.

960
00:51:18,480 --> 00:51:22,800
There's a bunch of things that every week there's a new rule and regulation.

961
00:51:22,800 --> 00:51:23,300
Yeah.

962
00:51:24,240 --> 00:51:24,960
Interesting.

963
00:51:24,960 --> 00:51:32,800
But we're the only ones in Curacao who have and now part of my passion comes out,

964
00:51:32,800 --> 00:51:40,160
who legally offers the merchant a solution to accept payments in the payments of their own country.

965
00:51:41,920 --> 00:51:43,120
And let me explain it.

966
00:51:43,120 --> 00:51:43,620
Yeah.

967
00:51:44,480 --> 00:51:46,880
It's called the local payment method.

968
00:51:46,880 --> 00:51:47,380
Okay.

969
00:51:48,000 --> 00:51:50,960
So local payment method in Holland is ideal.

970
00:51:50,960 --> 00:51:51,460
Yeah.

971
00:51:51,460 --> 00:51:55,200
Germany, software banking, Belgium, bank on top.

972
00:51:55,200 --> 00:51:55,920
Yeah.

973
00:51:55,920 --> 00:51:57,680
China Union pay in China.

974
00:51:57,680 --> 00:51:58,180
Yeah.

975
00:51:58,180 --> 00:52:02,960
7-11, Japan, Ello in Brazil, Baloto, Colombia.

976
00:52:02,960 --> 00:52:09,040
And we have over a hundred payment methods that only CXPay in a legal way can offer the merchants.

977
00:52:09,040 --> 00:52:09,540
Now.

978
00:52:10,840 --> 00:52:13,640
So you guys can connect to those payments as well?

979
00:52:13,640 --> 00:52:14,140
Yes.

980
00:52:14,140 --> 00:52:14,640
Okay.

981
00:52:14,640 --> 00:52:22,440
So then anyone from China, Japan, Netherlands, or even the United States,

982
00:52:22,440 --> 00:52:31,640
they would be able to just use their own payment method to pay that merchant in Curacao.

983
00:52:31,640 --> 00:52:32,140
Correct.

984
00:52:32,140 --> 00:52:33,640
In Martin, Barbados.

985
00:52:33,640 --> 00:52:40,040
Well, and then, and that's why I said the passion, because at that very moment, we're going to have an issue.

986
00:52:42,120 --> 00:52:48,360
Because now comes the what and where we are in the financial industry and the status of it in the Caribbean.

987
00:52:48,360 --> 00:52:52,600
So in the Caribbean, we got what? 36, 38 islands?

988
00:52:54,600 --> 00:52:55,640
I think there's more.

989
00:52:55,640 --> 00:52:57,240
We got a hell of a lot of islands.

990
00:52:57,240 --> 00:53:00,920
We are treated every single island on its own.

991
00:53:00,920 --> 00:53:01,420
Yeah.

992
00:53:01,420 --> 00:53:04,520
We're not treated for the 27 million people we are in the Caribbean.

993
00:53:04,520 --> 00:53:05,020
Yeah.

994
00:53:05,020 --> 00:53:09,640
So that means like Apple Pay is not available because it's volume.

995
00:53:09,640 --> 00:53:10,140
Yeah.

996
00:53:10,140 --> 00:53:11,640
It's all about volume.

997
00:53:11,640 --> 00:53:13,000
So what happens now?

998
00:53:13,000 --> 00:53:15,880
So everybody wants to pay in the Caribbean.

999
00:53:15,880 --> 00:53:19,560
So what happens now? So everybody wants what's out there.

1000
00:53:20,280 --> 00:53:26,600
But physically, that one payment system they edify so much is not willing to come into that country or islands.

1001
00:53:26,600 --> 00:53:27,100
Yeah.

1002
00:53:27,560 --> 00:53:28,760
We are able to do this.

1003
00:53:28,760 --> 00:53:31,640
Now, why do I say, why am I going here?

1004
00:53:31,640 --> 00:53:32,140
Okay.

1005
00:53:32,140 --> 00:53:39,080
So in the legal standing of all this, CXP is but a gateway.

1006
00:53:40,600 --> 00:53:41,480
We are waiting.

1007
00:53:42,520 --> 00:53:43,880
And here comes the compliment.

1008
00:53:43,880 --> 00:53:48,440
We are waiting in Curacao for five laws to be passed.

1009
00:53:48,440 --> 00:53:48,940
Yeah.

1010
00:53:49,240 --> 00:53:52,520
One of them is called the electronic money institution license.

1011
00:53:54,200 --> 00:53:55,720
And they're all at the RVA.

1012
00:53:55,720 --> 00:54:02,200
They're, excuse me, they're all at the WZ, which is the department looks at the laws before it goes to the RVA.

1013
00:54:02,200 --> 00:54:02,700
Yeah.

1014
00:54:02,700 --> 00:54:05,000
Not from the V's before they go to parliament before run.

1015
00:54:05,720 --> 00:54:08,200
In Simarn, most of them are already.

1016
00:54:08,200 --> 00:54:14,200
The RVA, RVA.

1017
00:54:14,200 --> 00:54:15,720
That's the last one before it.

1018
00:54:15,720 --> 00:54:16,220
WZ.

1019
00:54:16,220 --> 00:54:16,720
WZ.

1020
00:54:16,720 --> 00:54:23,720
The WZ is the first one where the central bank then goes and sends the perspective law to them.

1021
00:54:23,720 --> 00:54:27,720
They look at it, make changes or not, and then send it over to the RVA.

1022
00:54:27,720 --> 00:54:29,720
And from the RVA, it goes to parliament.

1023
00:54:29,720 --> 00:54:30,220
Yeah.

1024
00:54:30,840 --> 00:54:32,840
Again, I'm not in that circuit.

1025
00:54:32,840 --> 00:54:35,720
I might have something wrong, but that's how I see it.

1026
00:54:35,720 --> 00:54:36,220
Yeah.

1027
00:54:36,220 --> 00:54:37,240
That's your perspective.

1028
00:54:37,240 --> 00:54:38,240
Yeah.

1029
00:54:38,240 --> 00:54:42,240
In 2020, when COVID started, we were in middle of COVID.

1030
00:54:42,240 --> 00:54:52,240
We, four of us, four Fintech companies in Curacao formed an alliance and we formed ourselves the Curacao Fintech Association.

1031
00:54:52,240 --> 00:55:02,240
And we were part of the movements which received from the central bank, same central bank as Simarn, these laws.

1032
00:55:02,240 --> 00:55:06,240
Or, excuse me, what they wanted to make a law.

1033
00:55:06,240 --> 00:55:07,240
Yeah.

1034
00:55:07,240 --> 00:55:12,240
And again, I'm not in that circuit, so my name, my naming of it is wrong.

1035
00:55:12,240 --> 00:55:17,240
We had insights and we looked at several of them.

1036
00:55:17,240 --> 00:55:23,240
And in the one which has an EMI, there were like 34 changes we made.

1037
00:55:23,240 --> 00:55:31,240
And from banks are being like, got a rock, red carpet, but Fintechs do not.

1038
00:55:31,240 --> 00:55:32,240
This one is wrong.

1039
00:55:32,240 --> 00:55:33,240
This one's this.

1040
00:55:33,240 --> 00:55:34,240
34.

1041
00:55:34,240 --> 00:55:35,240
Yeah.

1042
00:55:35,240 --> 00:55:38,240
17 of those got accepted and it went to your way.

1043
00:55:38,240 --> 00:55:42,240
So in Simarn, compliments, it's at the RBL.

1044
00:55:42,240 --> 00:55:47,240
So hopefully at the end of November, beginning of December, Parliament is going to vote on them.

1045
00:55:47,240 --> 00:55:48,240
Oh, awesome.

1046
00:55:48,240 --> 00:55:50,240
An example.

1047
00:55:50,240 --> 00:55:57,240
So that means that Simarn in that perspective might be slightly ahead of the curve there.

1048
00:55:57,240 --> 00:55:58,240
Yes, sir.

1049
00:55:58,240 --> 00:55:59,240
Trailblazing.

1050
00:55:59,240 --> 00:56:00,240
Yes, sir.

1051
00:56:00,240 --> 00:56:02,240
Congrats to Simarn there.

1052
00:56:02,240 --> 00:56:04,240
Because you got a real way out there already.

1053
00:56:04,240 --> 00:56:09,240
They could give me a license, but they're asking a bit too much for a Fintech company.

1054
00:56:09,240 --> 00:56:11,240
But then Simarn's next.

1055
00:56:11,240 --> 00:56:19,240
And what happens then is we can now offer these payments to whoever we want because we're going to carry the risk.

1056
00:56:19,240 --> 00:56:22,240
Coming back to the risk part of the bank.

1057
00:56:22,240 --> 00:56:28,240
So there's a lot of things which could go better.

1058
00:56:28,240 --> 00:56:39,240
And before we jump into that sticking on the Simarn end here, you guys are also collaborating on a project right now, right?

1059
00:56:39,240 --> 00:56:41,240
That's about to launch.

1060
00:56:41,240 --> 00:56:51,240
Well, by the time this video comes out, it would have already launched because we aren't airing until sometime in 2024.

1061
00:56:51,240 --> 00:56:55,240
Oh, OK.

1062
00:56:55,240 --> 00:57:00,240
So then we need to stop whatever I was speaking about and then I need to go to CXPay.

1063
00:57:00,240 --> 00:57:07,240
Now, CXPay has several services because the gateway doesn't earn because it's a volume based business.

1064
00:57:07,240 --> 00:57:09,240
We don't earn much.

1065
00:57:09,240 --> 00:57:11,240
We are left with little.

1066
00:57:11,240 --> 00:57:14,240
We need to go into the perspective.

1067
00:57:14,240 --> 00:57:19,240
We need to be in every moment where a transaction takes place.

1068
00:57:19,240 --> 00:57:21,240
That's only the way that we can create volume.

1069
00:57:21,240 --> 00:57:22,240
Yeah.

1070
00:57:22,240 --> 00:57:28,240
So in all the time we came with a GoFundMe solution.

1071
00:57:28,240 --> 00:57:40,240
And we have an account with the bank and we're providing like food venues and a couple other places or organizations offering a solution to do funds to collect funds.

1072
00:57:40,240 --> 00:57:45,240
OK, so like a GoFundMe crowdfunding solution.

1073
00:57:45,240 --> 00:57:56,240
And then in 2019, we started a cashless token solution being a digital token. So you in in Ireland, Europe know that you just go to a festival.

1074
00:57:56,240 --> 00:58:01,240
You give them money, swipe money, put on a wristband or on a card.

1075
00:58:01,240 --> 00:58:06,240
And then during the whole party, you can do events, you can tap and tap and go.

1076
00:58:06,240 --> 00:58:13,240
We have that solution. We made an immense, immense investment.

1077
00:58:13,240 --> 00:58:18,240
And then COVID said, how are you doing?

1078
00:58:18,240 --> 00:58:24,240
So end of 2022, we did our second or actually our third venue.

1079
00:58:24,240 --> 00:58:27,240
Yeah. And then we started back on track.

1080
00:58:27,240 --> 00:58:30,240
So cashless solutions we're doing right now.

1081
00:58:30,240 --> 00:58:33,240
We're actually I'm not going to say well, I can because it's going to go live.

1082
00:58:33,240 --> 00:58:46,240
But Mr. Rood has has a has a venue here and he is on our system providing physical tickets and online tickets with all our payment methods through CX events.

1083
00:58:46,240 --> 00:58:49,240
So there's CX events.

1084
00:58:49,240 --> 00:58:51,240
There's CXPay to fund.

1085
00:58:51,240 --> 00:58:53,240
CXPay to fund.

1086
00:58:53,240 --> 00:58:55,240
The pay to fund is a crowdfunding.

1087
00:58:55,240 --> 00:58:56,240
That is correct.

1088
00:58:56,240 --> 00:58:58,240
The donations based crowdfunding solution.

1089
00:58:58,240 --> 00:58:59,240
Yes.

1090
00:58:59,240 --> 00:59:00,240
The gateway is CXPay.

1091
00:59:00,240 --> 00:59:01,240
Yeah.

1092
00:59:01,240 --> 00:59:07,240
And then we have the fourth one, which is CXPayMe, which is a wallet.

1093
00:59:07,240 --> 00:59:08,240
Yeah.

1094
00:59:08,240 --> 00:59:10,240
And that's our own.

1095
00:59:10,240 --> 00:59:20,240
So for those familiar with what they have in the Netherlands or familiar with what they have in the States, that would be like the Tiki.

1096
00:59:20,240 --> 00:59:21,240
That's correct.

1097
00:59:21,240 --> 00:59:22,240
Or the Venmo in the States.

1098
00:59:22,240 --> 00:59:25,240
Is Cash App the same as Venmo?

1099
00:59:25,240 --> 00:59:32,240
It's more of the digitalization of the money instead of the convenience of having an app.

1100
00:59:32,240 --> 00:59:33,240
OK.

1101
00:59:33,240 --> 00:59:40,240
So CXPayMe has been created and the Ministry of Finance has supported it.

1102
00:59:40,240 --> 00:59:43,240
That's here in the in St. Martin.

1103
00:59:43,240 --> 00:59:44,240
That is correct.

1104
00:59:44,240 --> 00:59:49,240
And we are honoring the Ministry of Finance with the official launch.

1105
00:59:49,240 --> 00:59:50,240
Oh, awesome.

1106
00:59:50,240 --> 00:59:59,240
Instead of starting it in Curaçao because we mentioned it in Curaçao several times and one year in, one year out, etc.

1107
00:59:59,240 --> 01:00:14,240
So that's a bit of the stuff we spoke about off camera that sometimes the difficulties that we face as islanders that you're not always fully supported on your own island.

1108
01:00:14,240 --> 01:00:15,240
Correct.

1109
01:00:15,240 --> 01:00:20,240
It's like other islands would embrace you and your own island not.

1110
01:00:20,240 --> 01:00:21,240
Correct.

1111
01:00:21,240 --> 01:00:22,240
Exactly that.

1112
01:00:22,240 --> 01:00:25,240
So it is going to launch within the next few weeks.

1113
01:00:25,240 --> 01:00:29,240
But guys, let's change that shit.

1114
01:00:29,240 --> 01:00:33,240
So excuse my French, but let's change that, man.

1115
01:00:33,240 --> 01:00:43,240
Embrace your own as well as embrace our neighbors, the fundaments of the Leo Club and embrace the collaboration.

1116
01:00:43,240 --> 01:00:49,240
Because it's only together that we can really move these mountains and achieve these great things together.

1117
01:00:49,240 --> 01:00:58,240
So if we come with a payment app and it's called Sen, the only problem now lies with mass adaptation.

1118
01:00:58,240 --> 01:01:01,240
Yeah, for the people to actually use it.

1119
01:01:01,240 --> 01:01:02,240
Correct.

1120
01:01:02,240 --> 01:01:11,240
So then, of course, we have the unbanked in Curaçao, which need to have a way of payments.

1121
01:01:11,240 --> 01:01:20,240
Yeah, so the unbanked are persons that don't have a bank account or for whatever difficulties and reasons can't get a bank account.

1122
01:01:20,240 --> 01:01:21,240
Correct.

1123
01:01:21,240 --> 01:01:22,240
Yeah.

1124
01:01:22,240 --> 01:01:23,240
Or it's difficult.

1125
01:01:23,240 --> 01:01:30,240
But they would be able to use this application and sort of have a version of a mini bank account in this digital wallet.

1126
01:01:30,240 --> 01:01:31,240
That is correct.

1127
01:01:31,240 --> 01:01:33,240
And they can execute payments and everything.

1128
01:01:33,240 --> 01:01:39,240
So we will tie in a debit card with the system so people can do that international payments separately.

1129
01:01:39,240 --> 01:01:40,240
Yeah.

1130
01:01:40,240 --> 01:01:42,240
It'll have recurring payments.

1131
01:01:42,240 --> 01:01:44,240
It'll have scheduled payments.

1132
01:01:44,240 --> 01:01:46,240
It'll have group payments.

1133
01:01:46,240 --> 01:01:48,240
You pay with a QR code.

1134
01:01:48,240 --> 01:01:51,240
The QR code will say everything and anything.

1135
01:01:51,240 --> 01:01:52,240
It is not new.

1136
01:01:52,240 --> 01:01:54,240
We do have our own.

1137
01:01:54,240 --> 01:01:56,240
So we know payments.

1138
01:01:56,240 --> 01:01:58,240
So we came with this.

1139
01:01:58,240 --> 01:02:00,240
Nobody can tell us differently.

1140
01:02:00,240 --> 01:02:10,240
But the one thing that we try to specialize ourselves in is staying friends with the banking world.

1141
01:02:10,240 --> 01:02:11,240
Yeah.

1142
01:02:11,240 --> 01:02:14,240
Like crypto, a lot of people say disruption.

1143
01:02:14,240 --> 01:02:16,240
We're disruptive.

1144
01:02:16,240 --> 01:02:18,240
But we want to stay friends with everybody.

1145
01:02:18,240 --> 01:02:23,240
So we're going to do it anyway that banks can still earn.

1146
01:02:23,240 --> 01:02:26,240
The central bank still likes what we're doing.

1147
01:02:26,240 --> 01:02:27,240
Yeah.

1148
01:02:27,240 --> 01:02:29,240
And the solution is here.

1149
01:02:29,240 --> 01:02:31,240
Because you can beat me up.

1150
01:02:31,240 --> 01:02:34,240
I can go away and never come back.

1151
01:02:34,240 --> 01:02:36,240
And you're still with the same problem.

1152
01:02:36,240 --> 01:02:41,240
So it's either we do it right and we do it correctly and we help each other out.

1153
01:02:41,240 --> 01:02:47,240
Or we're going to scream 20 years later and say it didn't succeed.

1154
01:02:47,240 --> 01:02:56,240
So that's basically what when I want to speak out against either banks, merchants, central banks, so forth,

1155
01:02:56,240 --> 01:02:59,240
you need to understand.

1156
01:02:59,240 --> 01:03:07,240
And many times I was in conversations or presenting in front of people and they're like the central bank.

1157
01:03:07,240 --> 01:03:09,240
It's your money they're trying to protect.

1158
01:03:09,240 --> 01:03:10,240
Yeah.

1159
01:03:10,240 --> 01:03:17,240
Now I'm not talking about failures we had because those were also up of the central bank.

1160
01:03:17,240 --> 01:03:24,240
But the main focus is to make sure that the money of the community is safe.

1161
01:03:24,240 --> 01:03:26,240
Is safe and protected. Yeah.

1162
01:03:26,240 --> 01:03:32,240
And the banks get the rules and regulations to be and they need to and the central bank enforces that.

1163
01:03:32,240 --> 01:03:33,240
Yeah.

1164
01:03:33,240 --> 01:03:36,240
So it's the bank want to what they want to have the risk.

1165
01:03:36,240 --> 01:03:38,240
And then we come back to e-commerce.

1166
01:03:38,240 --> 01:03:43,240
So we're looking for a sponsor bank that we can do much more than what we're doing right now.

1167
01:03:43,240 --> 01:03:45,240
That we can be in charge.

1168
01:03:45,240 --> 01:03:46,240
Okay.

1169
01:03:46,240 --> 01:03:48,240
So we're connected directly to Visa.

1170
01:03:48,240 --> 01:03:50,240
We're using some of their products.

1171
01:03:50,240 --> 01:03:54,240
And in the coming weeks we're we're sending out more products.

1172
01:03:54,240 --> 01:03:56,240
Mastercard we're joining as well.

1173
01:03:56,240 --> 01:03:57,240
Hopefully in December.

1174
01:03:57,240 --> 01:04:01,240
And also with the same program that we're doing other products of theirs too.

1175
01:04:01,240 --> 01:04:06,240
So we're not only tied to one island, one bank, one this one that.

1176
01:04:06,240 --> 01:04:07,240
No.

1177
01:04:07,240 --> 01:04:10,240
Somebody wants to come with a bank to us and we have the compatibility.

1178
01:04:10,240 --> 01:04:11,240
Why not?

1179
01:04:11,240 --> 01:04:12,240
Yeah.

1180
01:04:12,240 --> 01:04:14,240
It's up to the bank to partner with us.

1181
01:04:14,240 --> 01:04:15,240
All right.

1182
01:04:15,240 --> 01:04:19,240
So it's all it's the ecosystem is all about acceptance.

1183
01:04:19,240 --> 01:04:21,240
And if you would like to partner up.

1184
01:04:21,240 --> 01:04:24,240
So it is tough.

1185
01:04:24,240 --> 01:04:27,240
There's a lot of money that needs to be processed.

1186
01:04:27,240 --> 01:04:28,240
Yeah.

1187
01:04:28,240 --> 01:04:29,240
And not always we get the solution.

1188
01:04:29,240 --> 01:04:31,240
It's frustrating I know.

1189
01:04:31,240 --> 01:04:32,240
But an example.

1190
01:04:32,240 --> 01:04:37,240
I keep telling people don't come to me when your site is ready.

1191
01:04:37,240 --> 01:04:38,240
Oh yeah.

1192
01:04:38,240 --> 01:04:39,240
Yeah.

1193
01:04:39,240 --> 01:04:41,240
Because the bank does take a while.

1194
01:04:41,240 --> 01:04:42,240
Yeah.

1195
01:04:42,240 --> 01:04:45,240
Or the financial institution takes a while.

1196
01:04:45,240 --> 01:04:48,240
And who knows if I'm compatible or not.

1197
01:04:48,240 --> 01:04:49,240
Yeah.

1198
01:04:49,240 --> 01:04:51,240
So we got Shopify.

1199
01:04:51,240 --> 01:04:52,240
We got Wokoners.

1200
01:04:52,240 --> 01:04:53,240
We got Wix.

1201
01:04:53,240 --> 01:04:59,240
From the time you have your initial business ideas and you have.

1202
01:04:59,240 --> 01:05:03,240
Well probably when they're in the process of really creating the site because then

1203
01:05:03,240 --> 01:05:09,240
when things get a bit more serious and a bit more.

1204
01:05:09,240 --> 01:05:14,240
You start to pass a conceptualization phase then they should be reaching out.

1205
01:05:14,240 --> 01:05:15,240
Exactly.

1206
01:05:15,240 --> 01:05:17,240
And getting that process going.

1207
01:05:17,240 --> 01:05:21,240
So by the time the site is ready then the payment rails would also be in place.

1208
01:05:21,240 --> 01:05:22,240
Correct.

1209
01:05:22,240 --> 01:05:24,240
Because there's more KYC in compliance before.

1210
01:05:24,240 --> 01:05:25,240
Yeah.

1211
01:05:25,240 --> 01:05:27,240
And KYC for those that don't know.

1212
01:05:27,240 --> 01:05:28,240
Know your customer.

1213
01:05:28,240 --> 01:05:29,240
Sorry.

1214
01:05:29,240 --> 01:05:31,240
But it's also the developers.

1215
01:05:31,240 --> 01:05:32,240
Yeah.

1216
01:05:32,240 --> 01:05:35,240
Sometimes a developer says that CXP is expensive.

1217
01:05:35,240 --> 01:05:36,240
Yeah.

1218
01:05:36,240 --> 01:05:38,240
Aren't you?

1219
01:05:38,240 --> 01:05:40,240
I mean everybody needs to earn.

1220
01:05:40,240 --> 01:05:42,240
Yeah everybody needs to earn money.

1221
01:05:42,240 --> 01:05:46,240
You got those two sons to feed and send to college as well.

1222
01:05:46,240 --> 01:05:50,240
The CXP team at the current moment is about six.

1223
01:05:50,240 --> 01:05:51,240
Yeah.

1224
01:05:51,240 --> 01:05:54,240
And you've been full time since when?

1225
01:05:54,240 --> 01:05:55,240
2019.

1226
01:05:55,240 --> 01:05:56,240
Since 2019.

1227
01:05:56,240 --> 01:05:57,240
OK.

1228
01:05:57,240 --> 01:05:58,240
So David.

1229
01:05:58,240 --> 01:06:03,240
I would love to continue talking on forever about this subject matter.

1230
01:06:03,240 --> 01:06:08,240
It interests me very much actually since I.

1231
01:06:08,240 --> 01:06:14,240
In 2019 and 2020 I actually created a personal finance course.

1232
01:06:14,240 --> 01:06:31,240
Also due to the fact that I went on my own personal journey and really understand in all the intricate details of my personal financial situation because I didn't grow up with that much to go around with.

1233
01:06:31,240 --> 01:06:39,240
So that was something that in my journey I had to figure out.

1234
01:06:39,240 --> 01:06:44,240
But so the subject matter interests me very, very much.

1235
01:06:44,240 --> 01:06:46,240
That's what I wanted to say.

1236
01:06:46,240 --> 01:06:49,240
It's difficult when you need to find yourself as well.

1237
01:06:49,240 --> 01:06:50,240
Yeah. Yeah.

1238
01:06:50,240 --> 01:06:51,240
So it's been a bit of that.

1239
01:06:51,240 --> 01:06:53,240
It took me six other industries before I got myself.

1240
01:06:53,240 --> 01:06:54,240
Yeah.

1241
01:06:54,240 --> 01:06:56,240
A bit of that combination.

1242
01:06:56,240 --> 01:07:01,240
But if we would now rewind the clocks and go back to 18 year old David.

1243
01:07:01,240 --> 01:07:06,240
And imagine that he was sitting here with us right now.

1244
01:07:06,240 --> 01:07:10,240
What words of advice would you have for him.

1245
01:07:10,240 --> 01:07:14,240
Actually what I would tell my lios.

1246
01:07:14,240 --> 01:07:19,240
Do what you love and love what you do.

1247
01:07:19,240 --> 01:07:24,240
Because you need to go into a direction which you at that moment think.

1248
01:07:24,240 --> 01:07:25,240
Yeah.

1249
01:07:25,240 --> 01:07:26,240
That you need to do or must do.

1250
01:07:26,240 --> 01:07:27,240
No.

1251
01:07:27,240 --> 01:07:29,240
Look at what you would like to do.

1252
01:07:29,240 --> 01:07:30,240
It's interesting.

1253
01:07:30,240 --> 01:07:31,240
Let me know.

1254
01:07:31,240 --> 01:07:36,240
And some of them do take a year sabbatical after school.

1255
01:07:36,240 --> 01:07:39,240
I sometimes like we never did that.

1256
01:07:39,240 --> 01:07:40,240
Yeah. Yeah.

1257
01:07:40,240 --> 01:07:45,240
But look do something which you would like and enjoy it afterwards.

1258
01:07:45,240 --> 01:07:46,240
Yeah.

1259
01:07:46,240 --> 01:07:48,240
Change up if you need to.

1260
01:07:48,240 --> 01:07:50,240
And parents maybe by might be killing me right now.

1261
01:07:50,240 --> 01:07:52,240
But a change of something.

1262
01:07:52,240 --> 01:07:55,240
But this is also beautiful advice coming from a parent.

1263
01:07:55,240 --> 01:07:56,240
Yeah.

1264
01:07:56,240 --> 01:08:07,240
So maybe some parents that are watching and that have kids in their teens or early adulthood.

1265
01:08:07,240 --> 01:08:11,240
Well I know they can't say don't teach people how to raise their kids.

1266
01:08:11,240 --> 01:08:15,240
But you can take some advice from.

1267
01:08:15,240 --> 01:08:23,240
If I'm not mistaken I might have over the last nine years had at least 40 to 60 lios.

1268
01:08:23,240 --> 01:08:32,240
And they're all doing really well because they're focusing on what they love what they like what they're really interested in.

1269
01:08:32,240 --> 01:08:34,240
And they're able to excel at that.

1270
01:08:34,240 --> 01:08:39,240
And the only thing I want is for them to either come back or become a better human being or leader in the future.

1271
01:08:39,240 --> 01:08:51,240
Because I do believe that when you have when you do what you love or you or you go into the things that you're really interested in you.

1272
01:08:51,240 --> 01:08:56,240
And you're working on the things that you really like when the challenges come because the challenges will always come.

1273
01:08:56,240 --> 01:08:58,240
It doesn't matter what you get into.

1274
01:08:58,240 --> 01:09:00,240
You will have challenges.

1275
01:09:00,240 --> 01:09:01,240
You will have.

1276
01:09:01,240 --> 01:09:03,240
I don't like to use the word problem.

1277
01:09:03,240 --> 01:09:08,240
So I only say challenges obstacles etc.

1278
01:09:08,240 --> 01:09:16,240
But when you're faced with these things if you truly love what you're doing or you really like and you're really interested in it.

1279
01:09:16,240 --> 01:09:24,240
That will give you the power and the motivation to continue and burst through those those brick walls and and excel further.

1280
01:09:24,240 --> 01:09:33,240
And there's one sometimes they say it's used usually in multi-level marketing.

1281
01:09:33,240 --> 01:09:35,240
Just over broke this job.

1282
01:09:35,240 --> 01:09:40,240
Don't look at don't look at as a job because you do something you love.

1283
01:09:40,240 --> 01:09:43,240
You never work a day in your life.

1284
01:09:43,240 --> 01:09:44,240
Yeah.

1285
01:09:44,240 --> 01:09:57,240
And these days sometimes I would love to be in the office because if not this rain and the phone and its own inconvenience while at the office.

1286
01:09:57,240 --> 01:09:58,240
Everything's there.

1287
01:09:58,240 --> 01:09:59,240
Yeah.

1288
01:09:59,240 --> 01:10:05,240
But trust me when I say it if you don't like what you're doing and you really must do it find something else.

1289
01:10:05,240 --> 01:10:06,240
Yeah.

1290
01:10:06,240 --> 01:10:08,240
And I've I've I've done it.

1291
01:10:08,240 --> 01:10:09,240
I love food and beverage.

1292
01:10:09,240 --> 01:10:13,240
So I got out of it because I've had 27 hour work days.

1293
01:10:13,240 --> 01:10:16,240
I came in three o'clock in the afternoon.

1294
01:10:16,240 --> 01:10:17,240
Let me get my calculator.

1295
01:10:17,240 --> 01:10:20,240
Twenty seven hours 24 hours in a day.

1296
01:10:20,240 --> 01:10:25,240
I came in at three o'clock in the afternoon and I left 27 hours later.

1297
01:10:25,240 --> 01:10:27,240
Wow.

1298
01:10:27,240 --> 01:10:28,240
Yeah.

1299
01:10:28,240 --> 01:10:32,240
And that was the second of January 1994.

1300
01:10:32,240 --> 01:10:34,240
And then you said no more.

1301
01:10:34,240 --> 01:10:35,240
Afterwards.

1302
01:10:35,240 --> 01:10:36,240
Correct.

1303
01:10:36,240 --> 01:10:39,240
I went to pizza address Texel.

1304
01:10:39,240 --> 01:10:40,240
I went to other places.

1305
01:10:40,240 --> 01:10:41,240
Yeah.

1306
01:10:41,240 --> 01:10:43,240
Well for me it is.

1307
01:10:43,240 --> 01:10:44,240
Enjoy it.

1308
01:10:44,240 --> 01:10:47,240
And I make the mistake.

1309
01:10:47,240 --> 01:10:50,240
And sometimes I need to pull myself out.

1310
01:10:50,240 --> 01:10:52,240
Stop talking about payments.

1311
01:10:52,240 --> 01:10:53,240
Enjoy your life.

1312
01:10:53,240 --> 01:10:54,240
Enjoy your life.

1313
01:10:54,240 --> 01:11:00,240
And that's sometimes a difference aspect which I now need to switch.

1314
01:11:00,240 --> 01:11:02,240
And I think today we didn't.

1315
01:11:02,240 --> 01:11:05,240
The we back channel spoke and speak something about payments.

1316
01:11:05,240 --> 01:11:06,240
I don't think so.

1317
01:11:06,240 --> 01:11:07,240
No not that much.

1318
01:11:07,240 --> 01:11:08,240
No.

1319
01:11:08,240 --> 01:11:09,240
No.

1320
01:11:09,240 --> 01:11:10,240
No.

1321
01:11:10,240 --> 01:11:15,520
happy that Smile is around and we helped as well with the tickets scenario.

1322
01:11:15,520 --> 01:11:24,200
Yeah, that was amazing. I remember when I first saw online that you guys collaborated

1323
01:11:24,200 --> 01:11:32,120
with EFE on the project and that was then the first time that the payments, well that

1324
01:11:32,120 --> 01:11:39,720
we could have the events and payments be done online in St. Martin. That was a premiere.

1325
01:11:39,720 --> 01:11:48,040
Funny story there is, so EFE was my first podcast guest and it took a while also for

1326
01:11:48,040 --> 01:11:54,380
me to get everything arranged behind the scenes, get the right people in place and set up things

1327
01:11:54,380 --> 01:12:03,600
so that we can start releasing on a consistent basis. Her event was June 30th and the podcast,

1328
01:12:03,600 --> 01:12:09,240
which was the first episode, came out June 30th. In that podcast, she also described

1329
01:12:09,240 --> 01:12:18,240
the need for these payments to be physically possible on the island and that this is absolutely

1330
01:12:18,240 --> 01:12:22,940
needed and then funny enough when the podcast launched, she kind of forgot that she said

1331
01:12:22,940 --> 01:12:27,400
those words but that was the day that you guys launched the…

1332
01:12:27,400 --> 01:12:28,400
Smile?

1333
01:12:28,400 --> 01:12:29,400
No, no, no.

1334
01:12:29,400 --> 01:12:30,400
The events?

1335
01:12:30,400 --> 01:12:31,400
The Islandpreneur.

1336
01:12:31,400 --> 01:12:38,360
The Islandpreneur event and did the first online payment for the event tickets.

1337
01:12:38,360 --> 01:12:40,400
Yeah, it gets everybody out of their comfort zone.

1338
01:12:40,400 --> 01:12:44,840
So it was like a full circle moment. So I definitely was interested to collaborate on

1339
01:12:44,840 --> 01:12:55,840
Smile with that and then when we had the pre-event in Curaçao with the Chamber of Commerce, then

1340
01:12:55,840 --> 01:13:00,600
before I was even able to ask you, John, what are you talking about? Let's get this thing

1341
01:13:00,600 --> 01:13:03,160
done. So I'm happy we got it done, man.

1342
01:13:03,160 --> 01:13:04,160
Yeah.

1343
01:13:04,160 --> 01:13:05,600
David, thank you so much for coming.

1344
01:13:05,600 --> 01:13:06,600
Thank you.

1345
01:13:06,600 --> 01:13:12,280
So enjoy the island. I know you're from a beautiful island as well, but hey, you're

1346
01:13:12,280 --> 01:13:16,120
on another beautiful island. So enjoy your time here. I'll definitely be seeing you

1347
01:13:16,120 --> 01:13:24,560
at Smile in the coming days and continue doing great and amazing things, continue advocating

1348
01:13:24,560 --> 01:13:31,400
for entrepreneurs throughout the Caribbean to give them the chance that they haven't

1349
01:13:31,400 --> 01:13:35,240
been able to get for many, many years.

1350
01:13:35,240 --> 01:13:43,280
It's accepting it also. I want it, but I want it. But it's like everything has a but behind

1351
01:13:43,280 --> 01:13:44,280
it.

1352
01:13:44,280 --> 01:13:49,560
Yeah. Yeah. But I think that but is just part of the overall Caribbean mindset. And that's

1353
01:13:49,560 --> 01:13:56,080
something that we as Caribbean entrepreneurs need to continue to educate each other on

1354
01:13:56,080 --> 01:13:59,960
that at the end of the day, there's a cost of doing business.

1355
01:13:59,960 --> 01:14:05,840
But everything's here. And you come from a from a country where I usually say you're

1356
01:14:05,840 --> 01:14:10,720
10 years ahead of us. But a couple of years, a couple of days ago, a couple of weeks ago,

1357
01:14:10,720 --> 01:14:17,680
I found that the US had a perfect example why they're five years behind us. Yeah, they

1358
01:14:17,680 --> 01:14:23,160
still write checks. Oh, they still write in checks in the US and they still go to one

1359
01:14:23,160 --> 01:14:28,960
bank do a cashier's check. Oh, wow. And deposit it manually into the other bank.

1360
01:14:28,960 --> 01:14:36,320
Oh, wow. Okay. So we're quite modern compared to the US in some aspects, but we can do that.

1361
01:14:36,320 --> 01:14:39,800
Yeah. Yeah. So any any last words, David?

1362
01:14:39,800 --> 01:14:48,480
John keep on keep on striving. And I really thank you and Claire as well. A Saint Martin

1363
01:14:48,480 --> 01:14:54,560
or an Arubian and now a Curacao. And this is all this is all Dutch Caribbean. We need

1364
01:14:54,560 --> 01:15:00,520
to be partners as well. Partners in crime. Yep. And partners in time. We need to give

1365
01:15:00,520 --> 01:15:06,040
each other the time and effort and collaborate. Yeah, we have a past which crosses each other

1366
01:15:06,040 --> 01:15:12,000
and we need to be on the same path. We enjoy certain things which are the same. We need

1367
01:15:12,000 --> 01:15:18,980
to keep that alive. Yep. Yesterday when I was giving giving a spiel in front of a lot

1368
01:15:18,980 --> 01:15:25,440
of other people, I was like, guys, I'm just a Curacao and I have the solution. Can you

1369
01:15:25,440 --> 01:15:32,520
please embrace it? I also feel sometimes that when people from the outside see you and embrace

1370
01:15:32,520 --> 01:15:39,000
you and your own item doesn't, I feel it and we need to stop that procrastination. Yeah.

1371
01:15:39,000 --> 01:15:43,920
We need to collaborate with each other. That's one of the things and we have four companies

1372
01:15:43,920 --> 01:15:51,280
we collaborate with on a daily basis for payments. Yeah. The rest needs to do it too. When you

1373
01:15:51,280 --> 01:15:58,280
don't understand payments, ask. Yeah. Don't assume. And especially John, you are in Europe

1374
01:15:58,280 --> 01:16:05,960
and you are among so many things that I would wish to have. Wish. But we make our own thing.

1375
01:16:05,960 --> 01:16:11,520
Yeah. Accepting and sharing and collaborating. Those are the three words that I keep telling

1376
01:16:11,520 --> 01:16:19,880
and even the Leos I tell our future generations as parents, I say, give them what they need,

1377
01:16:19,880 --> 01:16:23,360
not what they want. Yeah. Give them what they need. What they need. And leave them figure

1378
01:16:23,360 --> 01:16:28,800
out what they want and help them with support them. Support them in what they want. Yeah.

1379
01:16:28,800 --> 01:16:33,560
Give them what they need and support them in what they want. I really I take my hat

1380
01:16:33,560 --> 01:16:40,720
off especially how the progress has gone with St. Martin after the hurricane. Yeah. And

1381
01:16:40,720 --> 01:16:44,640
my uncle, my wife is living here in the island as well and sometimes I hear of the hardship.

1382
01:16:44,640 --> 01:16:50,240
Yeah. Of hurricane, post-hurricane as well when hurricane comes. Yeah. And I also said

1383
01:16:50,240 --> 01:16:55,040
said told Ife a couple of years ago, I might come to St. Martin but as soon as the hurricane

1384
01:16:55,040 --> 01:17:03,200
is here, the first one out. I live very comfortably where I am right now. Yeah. And I understand

1385
01:17:03,200 --> 01:17:07,840
you guys. I understand St. Martin. I want to help. Physically I'm here. I'm more than

1386
01:17:07,840 --> 01:17:15,560
just I'm front row and center without my family, without my business. Guys, I'm here for you.

1387
01:17:15,560 --> 01:17:23,600
And I thank you John for this opportunity. But hey, listeners back home on the iPads,

1388
01:17:23,600 --> 01:17:31,200
the telephones, the TVs, the computers, etc. Thanks for tuning in. Please like and subscribe.

1389
01:17:31,200 --> 01:17:38,560
We are going to continue to bring you amazing content with amazing guests that have great

1390
01:17:38,560 --> 01:17:46,000
and awesome stories and hopefully continue to inspire you and many others to excel in

1391
01:17:46,000 --> 01:17:55,000
whatever it is that you want to do while this might help support what you need to do. Thank

1392
01:17:55,000 --> 01:18:18,920
you and with that we're out. Bless.

