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Hi, my name is Jordan. I am a special education teacher from the UK. I share my passion for

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everything communication, sensory regulation and fun lesson ideas for my classroom of disabled

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pupils aged 4 to 11. Each week I am joined by experts in the field answering your questions

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and sharing our knowledge and experience working alongside our beautiful young people. Let's get started.

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Hi everybody, welcome back. It's extra special today because I'm going to be joined by Widget

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Software. I've got Becca joining from the education team and I'm so excited to chat to her.

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Four years in an autism specialist setting where she discovered Widget. We've all been there,

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Becca. And they've developed a love for supporting alternative communication.

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She now works as a symbol and education specialist at Widget helping organizations become symbol

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friendly. And her dream is to see symbols on the aisle signs in supermarkets. Oh my God,

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wouldn't that be amazing? And to read a symbolized story on CBeebies. I will join you with that,

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Becca. That sounds incredible. So I was just saying a little bit about your background. I don't know

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if you wanted to explain a little bit from your point of view. What brought you to Widget?

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Absolutely. So at present, as you've already said, I'm working within the education team

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at Widget and my role is officially a symbol and education specialist. Prior to that, I taught for

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14 years in the classroom. Ten years of those were spent in the mainstream sector teaching primarily

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key stage one, as well as teaching a little bit in outback Australia, which was very exciting as well.

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And then for my final four years, I moved to an autism specialist setting, which is where

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I discovered Widget and the absolute power of symbols to support with communication, interaction

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and learning and had a real passion for supporting communication. So I actually moved away from the

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classroom and set up my own very small business using Widget symbols under copyright and making

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resources for families directly to help them with their communication journey. And then when a

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position came up working for Widget full time, absolutely jumped at the chance and applied

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because I wanted to be able to continue to support those families and educators and professionals,

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but then also start working with companies as well at a much wider level. And I felt that being

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within Widget makes that happen. And doing it on a really large scale.

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Yes, we are starting to move much bigger now. So maybe you could say a little bit more about that,

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because I can see from our discussions that you've started working with organisations to try and

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make them symbol friendly. I've heard of symbol friendly schools that you're working with,

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but organisation sounds great as well. So do you want to talk to us a little bit about

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the schools and how that works? Yeah, absolutely. So we've got obviously over 10,000 schools now

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that we're working with and that's across the mainstream and the special sector.

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But what we really wanted to do within Widget was we support those pupils so well in school,

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but we're really aware that when families try to go out to other places, the support quite often

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isn't there for communication. Settings are getting much better now at having quiet hours

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and sensory hours to support pupils. But what we want to do at Widget is put the communication in

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there, so help companies go to that next level to support communication so that if people are

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feeling overwhelmed or they're not sure what's happening, that symbols are there to support that.

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We've worked with a couple of agents companies that have gone symbol friendly recently. One is

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Woburn Safari Park. So they are the first ever in the world, not just in the UK, symbol friendly

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Safari Park. And the team there, Natasha specifically, is absolutely passionate about

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supporting every single visitor to the zoo. So they've got social scripts on their website

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that you can download prior to visiting to prepare for that visit. And then there's also on there a

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range of communication boards as well that you can download for the foot safari, for the soft play,

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for the cafe. So that communication is there across the board for people who need it.

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Isn't it? Because you would never assume that a safari park, I don't know, wasn't access friendly

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or like, you know, those things that are specifically for families and children weren't

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buggy friendly. Like it feels so obvious that of course it needs to be communication friendly,

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but they're the first one in the UK, like in the world. It's just crazy. We're so behind, aren't we?

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But it's so exciting to know there are organisations out there that are prioritising this.

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Yeah. And not just for gimmicks as well. Like it sounds like they are fully invested in actually

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making it realistically and possible and actually helpful to these families, not just tick a box.

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Oh yeah, we're absolutely accessible. And when companies do approach us about becoming

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symbol friendly, you know, the whole symbol friendly team and in particular the education

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team work with that company to make sure that that content is relevant. We worked with a speech and

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language therapist to support with the Woban project to make sure that it's right. And what we do is we

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speak to staff and support them so staff understand the reason about how and why you can use symbols for

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communication. Next week I'm actually doing a training session so Woban can edit the resources

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themselves. So we support them in using the software and things. So yeah, it isn't just a gimmick.

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If you're becoming symbol friendly. Yeah, they can update them.

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They can update us all the time so if they need to keep things, just like we all do in our classrooms and at home.

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We're constantly updating things when things are needed. So that's so great that you're thinking long term.

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That's so exciting. Someone just commented saying, I'm trying to make my GPs and local NHS symbol friendly.

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Isn't that great? Like all those environments that often cause quite a lot of anxiety anyway,

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because it's confusing and not really sure. It makes so much sense that GPs, NHS dentists would

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have symbols. Absolutely. And we are trying obviously to work with those agencies. It's difficult

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with the NHS because they're in local authorities. It's not the NHS as a whole. We do have for people

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who are interested, if you go to widget-health.com, there are lots of free downloads on there as PDFs,

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but there's everything in there from getting an eye test, going to the dentist, having a blood test.

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There's a real good information pack around diabetes and things as well. So although they're not

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fully symbol friendly in certain practices and things, they are there to support people

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in the meantime and then hopefully we'll get there. That's fantastic. So somebody has asked,

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and I think maybe let's just go back to basics. We've jumped ahead. Widget, what is it? People

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talk about pecs they use. They use the word symbol and they use it kind of all interchangeably.

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What is widget? How would you explain it to somebody that isn't sure?

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So to begin with, Widget are a software company. Lots of people spell us with an E-T. Just a

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reminder, we're an IT company, so a widget, just so that's a good way to remember it. So we are a

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software company who've got a bank of over 20,000 symbols in there to support in a variety of

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situations. Essentially, you download the software if you were a user, you type a word in and the

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symbol will appear for you for those situations. Within the software, and again, this is very brief

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and quick, you can edit the colour of symbols. So if you've typed the word sit, for example,

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and the uniform in the symbol, it's defaulted to orange and blue. You can change it to red and

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grey if that's what your uniform looks like. You can change the skin tone on all of the symbols as

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well. And you provide so many options for templates, both on Widget Online and in Inprint as well,

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don't you? Which is really helpful because symbols can be on everything in order to access it. I

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posted a video only yesterday or the day before showing my classroom and every way I use Widget

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in it. So if you haven't seen that, watch this afterwards. Some of them offer information that

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aren't, you know, you can't take them off, they're just information on the door. Some of them you

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peel off so the children can request. Some of them are matching boards. Some of them are for, you know, to point

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out for communication or choice boards. Some are outside, some are inside, some are on the actual thing.

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There are so many options to use them, but the fact is, is it is a language. It is. And I just want to

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go back to when I heard you mention earlier about, you know, people say, oh, I'm using PECS. And I

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think one misconception that we have from a lot of people and it is not all criticism is that the

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symbols in our software are PECS and they're not. PECS is a really specific system that can be used.

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Our symbols can be used for PECS, but that involves a system where you're doing that exchange. Someone

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is expected to give you a single system, single symbol or visual, and then you exchange it for

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that product. And that's not what we're about. We've got a symbol set and they can be used,

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like you've said, in lots of different ways. I've got mine round my neck today. These are my core

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symbols when I meet young people so I can say hello to them. It's got my toilet symbol on. But like

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you say, our symbols can be used in lots of different ways, you know, and there's a difference

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between symbols and PECS. So lots of my followers, lots of them actually, and they follow me because

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they have some kind of care role with non-speaking people. So they might be a caregiver in the sense

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that they're a parent. They might be a teacher. They might be a teaching assistant. They might be

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a therapist. But typically my audience can be any one of those things, but they're often involved

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with the care of a non-speaking person. Now that's why I want to work with you guys. And I am working

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with you guys because it just fits, right? If they're non-speaking, they don't have a spoken

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language, but that doesn't mean they can't access language and communication and understanding.

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And that's where widget pictures come in. So these pictures might be far easier to understand and

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use and communicate with than a written word or a spoken word. Typically it would be object, then

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photo, then a drawn image like white widget. But most of my students go straight to widget because

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it's, widget is so clear. And this is why I choose widget. It's so clear what that is, that actually

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they get it quite quickly and they understand that that means drink. It doesn't take them long to

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understand. And then this becomes a language that they can then ask for a drink or they understand

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when we're asking if they want a drink and it just becomes embedded in our communication system.

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Really. Yeah, absolutely. And I think like you're saying with the symbols, if I use the example of

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the toilet symbol that I've got, you know, lots of people will say to me, oh, but my child prefers

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photographs, which is absolutely fine. You know, that is a transitional point. However, if you've

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taken a photograph of the toilet at home, that toilet is not going to be the same when you're at

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school. If you're at the safari park, if you're at a theme park, however, if you've got the symbol,

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that's universal and can be used anywhere in the world. So hopefully by transitioning to symbols,

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things certainly like that, that are universal, it will just support a lot of anxiety and transitions

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for everyone. Yeah, I've had that before. I don't know, like a certain pair of socks or whatever.

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Yeah. It isn't always the same. So then they're prepared for that and then they become dysregulated

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because they are expected to be going to the park. You could not, you'd have to have a photo of every

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single park you could ever go to. Whereas actually with Widditt, you could just have playgrounds.

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And it represents all, doesn't it? It represents every park. I've had that when I was doing my

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travel training with my pupils and we planned on going to a certain park, we'd taken a photograph

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of that one down the road, that one we couldn't get into for some reason, we had to go to another

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one. And unfortunately, you know, our pupils, some of our pupils became upset about that and

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they didn't want to go to the park. And understandably, I told them they were going to that park.

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However, like you say, if I'd use the generic playground symbol, that can be any park within

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the city. Yeah, that's right. And forever as well. If they move to schools, if they transition classes,

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it's always the same. It's consistent. And we know our children like consistency and routine and

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predictability. And Widditt will give them that because it's so worldwide, they could go to any

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school, any class. And I suppose that leads us on to home. Yes. Because I work with lots of parents

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at home and they say, Oh, well, I've got symbols. And I think, Okay, well, what language is the

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symbols? Oh, I don't know. I just bought them for Etsy, whatever. And I think your child is learning

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a whole new language at home and you're and then that they are at school, you know, you're asking

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them to be bilingual in pictures. And I know they're well meaning and I'm sure something's better

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than nothing. How much more powerful would it be if we're using the same images at school and at

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home? Was that your intention behind creating widget online because widget online is so user

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friendly and affordable in my view? Was your intention to kind of make it more accessible for

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home? Essentially, widget online, I think it came around, it got a massive development came around

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during lockdown when the need for symbol teachers weren't able to be on their laptops all the time

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because with imprint three, it's the desktop version of the software. And they needed a product,

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obviously, that can be used quickly and easily. So yeah, that is kind of the general reason around

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why widget online was developed. And obviously, because it is cloud based, it can be used anywhere.

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Which is so useful. Can I just say it's so useful. If I think if I'm on my lunch break,

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which I probably shouldn't, but if I'm on my lunch break, and I think, oh, I'm going to do that,

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I can I've got my phone now, I don't need to go into the classroom. I don't disturb them.

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I can start creating the widget symbols. Oh, then the next day, oh, but I forgot something,

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actually, that needs to be changed. I can just do it there. And then I can print it on my laptop or

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I can send I can email it to myself on my phone, whatever. Yeah, it's so accessible.

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And certainly for schools as well, obviously, you've got the shared folder options that

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everything could be put into one folder. So you're getting that consistency across school.

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It's supporting staff who may not be as confident. It's making sure that people out wasting time and

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making 20 different visual timetables. They're in that shared folder. What parents, lots of parents

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I've spoken to that really like widget online is that they can create those resources. And then

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within widget online, you've also got the option in view mode to then create a direct link. And

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lots of parents have just found that amazing because if children have been out with grandparents,

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for example, and the grandparents are saying, oh, my gosh, I need a symbol of a pig or a cow or

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wherever they are, the parents can go in, do it on the set, and then send them a direct link via

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WhatsApp or email and they can get straight away. So and then at that point as well, the link also

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becomes like a basic AAC device because if you click on the symbol, it then talks to you as well.

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So that's really good. My parents are amazing that the kids in my class, they're so focused,

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but often their books or their AAC device, whatever it is that have widget on it,

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they get left in the bag because home sometimes works differently where, oh, I just understand

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what he says. I understand what he means. They know they can help themselves with the cupboard.

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What are your views on that? And how do you feel like widget can play a part in that home setting?

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I think it is absolutely essential that if we're working with anybody who is using symbols as their

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language, that everyone that they're involved with should be using that at home and at school.

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And like you say, if they've got an AAC device or if they've got communication boards in a folder,

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then they should be going home and where possible, parents should be trying to get that out just to,

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you know, even just modeling the child. What I found quite often was that children may not use it

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as much at home because they have got their needs met at home as parents. You know, we know what our

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children want, but what I try to encourage and support parents with was constantly modeling and

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modeling sentence building, modeling it in different situations so you can expand that

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communication. But there's so many ways it can be used. It's not just about getting your needs and

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your wants met. It can be used to support that independence at home. And I've actually got

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something I made earlier that I use with my little boy at home. So this was a magnetic board. It sits

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in my fridge from Amazon. And then this is to support my little boy with what he wears each day

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at the school. So we've got school uniform, pee kit. On here we've got who's picking him up and

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dropping him off and which clubs he's got as well. And this has really supported us because, you know,

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I can say it till I'm blue in the face and he will still ask me. But actually with this, it's allowed

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him to think, I want to know what it is and he will go and he'll look and he'll get his own clothes

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out. And if he's not sure, he will just check it. And it just gives him a little assurance.

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I think lots of people that don't use symbols assume that speech is more independent. It seems

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like a progress. It's step up. Actually, no, I find that speech one doesn't go in so they end

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up really prompt dependent and actually quite reliant on the adult. If it's visual, one, it

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feels more concrete to them and it's definitely happening, you know, rather than verbal. It kind

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of doesn't. Is it? Is it happening? Because I remember that one time when you said it was and

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it wasn't, you know, visual and it's set, it kind of feels a little bit more permanent. Yeah. Also,

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they can go and check themselves. Yes. So don't see it as a step back from speech. See it as

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actually they're becoming more independent. They can do it. So they don't need a prompt from you.

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They don't need you to be reminding them. They don't even need to ask you. They can check

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themselves. That's ultimately what we all want as caregivers. I would like to assume. And I feel

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like symbols gives that and does that job really, really well. Yeah. And that's the thing. One of our

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key reasons that we say we there's many reasons to use symbols, but we've got our nine main ones.

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And, you know, one of them is that symbols are permanent. They don't disappear. So if a child is

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feeling worried about a task at home or in school, if the symbols are there, giving them that

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sequence, they have listened to the verbal. They can then refer back to that to, you know, to ensure

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that they're doing things in the way that they've been asked to, which is a massive thing in stopping

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anxiety for lots of young people. And a lot of people will say to me, if I use symbols, like you

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said, I think they're going to stop talking. Absolutely. It's the opposite. It's just opening

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up so many more channels. And I always say when I'm communicating with people who are non-speaking,

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I don't just use the symbol. I speak and I also sign it as well where I know the sign. You know,

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I am exposing them to all of these different ways to communicate in order to hopefully meet

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their needs so they feel as comfortable as possible. Let's go back down. Let's go back to

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modelling. I'm aware that we're using lots of educational teachers. Let's break down what

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modelling is. So say, for example, we're basically saying you have your own communication tools as

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adults. So if you have a dinner menu and you choose it, maybe the adult models, huh, look,

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it's spaghetti today. Absolutely. And they're pointing to the symbol of spaghetti. Spaghetti

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is today. Great. And there is no demand or pressure or anything that the child either engages, watches,

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does it, points, nothing. Absolutely not. You're just doing it. And if you do that enough throughout

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the day, not just for that, also, oh, I really want to go to the park today. Shall we go to the park?

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Yes. Let's go to the park. I love the park. We're at the park. Oh, park is finished. And again,

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there's no demand on them requesting park, whatever. You will just find naturally, and I work with some

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incredibly complex learners, you will just find naturally, they will find that symbol. If they

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want it enough, they will find it and they will use it and reach for it and give it to you and point

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to it. Because you've been modelling that use of language all the time. It's almost like,

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assume, if you don't model, it's like assuming that a baby will learn to talk if you never talk to them.

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Yeah. And I was, when I very first started working in the autism specialist setting,

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I felt, you know, I was guilty of this. And I said, oh, but they're not responding. They're

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not using them. And a speech and language therapist said to me that a newborn baby will hear the word

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daddy 10,000 times before they verbalize it. You don't stop saying daddy, because that newborn

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baby isn't speaking. And essentially using symbols is like that. It's a new language. We can't just

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give them to people and expect them to know what to do. They have to see us model it essentially

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that 10,000 times to ensure. And like you're saying, if they want something enough, they'll get it.

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And also if you model and go, oh, it's crisps today. Here's the crisps. If they don't like those

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crisps, they will communicate that with you. So I can say, you don't like salt and vinegar.

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Oh, do you want that too? Right? The whole communication is it's not symbols or nothing.

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You can look at me, you can reach, you can run, you can move towards me, you can look at the object,

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you can do symbols, you can sign. We love it all. It's all good. But how great that we could offer

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all of those options, because something will capture your child or your, or your young person.

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Yeah. And that will just grab them. And then all of a sudden they've got a voice and they're

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understood. And then it's really exciting. It is. And I think that's the most important thing

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you've just said that it's about grabbing the children. It's about getting them engaged.

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Lots of people say to me, oh, I'm doing the routine with them. So I'm showing them that it's

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time to get their nappy changed. And then we're getting our shoes on and we're putting our clothes

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on. And I'm like, that's amazing. That is wonderful that you're modeling that. But is that grabbing

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them. If someone came to me and went, today, Rebecca, you've got to do the hoovering, you've

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got to go shopping, and then you have got to make the beds. I'd be like, oh, no, thank you. If someone

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comes to me and says, oh, today I'm going to watch an episode of Emily in Paris. You are going to

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pour the glass of wine. I'm going to do the symbol. So, you know, it's about that. It's about initially

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getting those things that really grab, really engage, modeling those things that they love to

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them. And then the other things will come. So we will know what the symbols mean straight away,

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because we can read. So when we're talking about learning a new language, well, I know that's a

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drink and I know that's chocolate. But if they can't read yet, they might not know. So they might

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need a few modeling and a few time and a bit of babbling, almost like finger babbling, to know

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what something means. Like you say, the 10,000 times that maybe it might be once, twice, three

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times. But initially, I wouldn't assume that they would know what that means straight away if they

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can't read. Why would they know? It'd be incredible if they could guess it really. It'll be credit to

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widget if they could guess it without knowing it right. Absolutely. 100%. So the one thing I

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know about, I like about your symbols is actually they are pretty guessable. And students do pick

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them up incredibly quickly. We've had four new students in my class this September. And two of

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them were using symbols with widget symbols with and yeah, within the first few days, they were

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they were matching and communicating and like looking at the tablet devices and pressing and

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thinking, Oh, this is amazing. A floodlion language that I can understand and speak in as an educator

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and a caregiver. There is nothing more satisfying than seeing a young person find their voice for

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the first time, no matter what that looks like. Absolutely. I completely agree. And there's just

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too many stories that I can tell where my heart is just absolutely sang. Where people just got it.

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I think my favorite ones is when they argue with me and they start like telling me no.

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And you know, they really get yeah, and they're getting their personalities come out. And I'm

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like, it's amazing. Or they do a joke, you know, I love that. They're silly with it. Because it's

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not just a question. I mean, I know I've said toilet drink chocolate crisps. That's, that's,

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you know, the typical standard. However, communication is so much more than that.

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Isn't it? It's relationship building. It's connecting over a film. Oh, isn't that funny?

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I love this. Isn't that yummy? Oh, I don't like that. Oh, no, get off. Go away. Communication is

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so much more than that. And we want our learners to not just be able to request crisps, or not just

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be able to tap their chest when they want the toilet. We want to have a relationship. We want

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to have two way conversations with them. And if it can't be through speech, well, it can be through

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images, can't it? Absolutely. And I think that's really important. Obviously, you and I have both

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worked in settings with non speaking people. And but I think it's really important referring back

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to mainstream settings that are starting to use symbols with their pupils. And quite often,

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they'll say, Oh, we started using them with child a, the miss Smith uses them with Rebecca. And I

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always say to them, well, are the other people seeing that exposure? Because it's great.

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Absolutely amazing that the teaching assistant and the teacher are using it with those pupils.

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But actually, the whole class need to see those symbols being used as a language, so that child

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isn't isolated, that they can have that communication and interaction with their peers. And it's good

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practice. It will support learners. It's not a gift to anyone. I remember being in year six. I,

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you know, I didn't have a noticeable need for symbols. But every morning, I looked through the

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window, because the six teacher would write or have pictures of what was happening that day.

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For some reason, it was really important to me at age 11, that I knew what my day would look like.

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But it doesn't hinder anyone to just know and be prepared and have another language. Anyone can be

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dysregulated and lose their voice. And often what happens in dysregulation is you lose the ability to

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negotiate, communicate how you usually would make choices. That's not just autistic people. That is

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not just neurodivergent people. That is not just those with a learning disability. All of us lose

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the ability to communicate how we would if we're dysregulated, if we're upset, if we're angry,

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frustrated, tired, ill, all of those things. If those symbols are a language, then that's great.

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I know lots of people that take their children to baby sign and sign language is seen as such

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a great thing to learn. And I've agreed with them that I think that it should be a GCSE,

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that British Sign Language and Macathon should be a GCSE. I think the world would be better for it.

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But how also great if you could do a language in widget as a GCSE. How awesome would that be?

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The world would be such a better place if everyone... That's one for the list, Jordan.

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GCSE? Yeah, getting a GCSE language. Yeah, definitely. I compare it as well. We're speaking

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a lot about supporting pupils and people at home who are non-speaking, but it's also a resin for

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people who speak different languages. You think if you go to another country, wherever you go,

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you know how to use the toilet because usually there's a symbol there, whether it's in Arabic,

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whether it's in French. So, symbols, like we said, they're universal and they just support everyone.

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And I know that Woburn have said it hasn't just supported neurodivergent people. It's

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supported EAL people and people who visit other countries. It's supported early years children,

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people visiting with their younger children who can't yet read. You know, they can now access

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the animals and say what they want to see because they can't yet access text. So, it isn't just

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for people with additional needs and neurodivergent people. Symbols help everyone. And at some point

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in their life, one in five people will have a communication difficulty, whether that's where

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they're born with it, whether something happens because they have an accident, whether they lose

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speech due to having dementia. That's it, that's exactly it. It's just so many different things.

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You actually have a template, don't you, for English as an additional language? Yes. So,

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it shows their language translated as well as English, right? We do. So, that's in these standard

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packages, but it can be bought as well for home accounts if people wanted to add it on. And there's

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separate, when you go to create from a template, there's just a separate set that says dual language

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and when you go into there, there's over 80 different languages that you can translate to.

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So, it works exactly the same. You type in the English, the symbol will appear and then you just

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translate that document and it will pop into the language. So many teachers will be watching this

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thinking, yes, I have an EAL pupil and I can't communicate. And actually, we had to bring their

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sibling out of another year just to communicate with them. Or they're good at English, but their

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parents aren't, whatever. How great that we have this tool on our computer that we're already using

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for our learners that can help us communicate with their parents or just helps them embed,

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you know, they're learning faster. And how lovely that we can build a relationship with them quicker

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because we can use their language without the need for taking their pupil or our lesson or whatever.

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And I'm sure that loads of people can relate to that situation that, you know, this pupil just

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turns up because often you don't get much warning about these people either. They just turn up,

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they cannot speak the language at all and they're clearly anxious. How lovely. But the first thing

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you do for them is not only their language, but also pictures. And it just, what does that tell

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them? It tells them we're here, we're trying, we're helping, you know, we're willing to learn your

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language, we're willing to find a solution. Because how scary must that be, you know?

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I just can't imagine. When I went to France, I got so anxious because I couldn't communicate

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what type of coffee I wanted and what sandwich I wanted. And that was, you know, that was just

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asking for a sandwich and I could speak, I could communicate in English. And I just felt so anxious,

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I felt silly, I felt embarrassed. And I would hate that that's how some people feel every single day

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because they're not able to communicate verbally. And so, yeah, our aim is to be able to support

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everyone in feeling safe and comfortable in the world around them. Yeah, absolutely. Oh, I love it.

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I love it so much. Is there anything, any projects that you are working on currently that you would

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like to ask to know about or any like promotions or is there anything that you particularly want

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to focus on that you'd like us to know that we haven't already covered? We've covered quite a lot.

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I've covered quite a lot. Yeah, and we probably, I think there's some questions and things.

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Yeah, lots of people are saying, I've used Midget for years. I love it. It has helped us loads. It's

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given my child a voice, which is what this is all about, right? Yeah, 100%. Yeah, I've got

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photos and symbols all around my house with Velcro dots. Well, you should probably have

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shares in Velcro actually. Yes, we should. Velcro dots. Yeah, exactly. With the hope that he will

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eventually give me the symbol he requires. He did this for the first time last week. That's amazing.

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How exciting. And it doesn't matter how long it takes, but even if they never do,

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the fact that you're modelling still helps them with understanding. It still helps them.

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It's almost the point of not having an end goal with this. It is just supporting them in the

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moment. Helping them to communicate, but also to help them just understand as well. Absolutely.

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We do offer as well, Jordan, completely free training sessions that people can sign up for

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via the website. So if you get the free trial and you are struggling a little bit,

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you can sign up for the free webinars, which are there. And there's also videos as well,

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pre-recorded videos for you to watch. We're here to help. And any questions at all,

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do not hesitate to contact us because we want people using symbols. We don't want people to feel

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scared by the software. We just want to be able to support so that ultimately everyone is able

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to communicate. I've got a couple of good questions here. One person said, I'm worried that using

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symbols in the classroom might overwhelm some students. Any tips for how I can introduce them

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gradually without causing confusion? Interesting question, I think. It is an interesting question.

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Do you want to take that one or do you want me to take that one? Yeah, I don't think they would.

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I think if anything, it does the opposite. They'll be overwhelmed with words, they'll be

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overwhelmed with text they don't understand, they'll be overwhelmed with environment.

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I haven't ever in my 15 years ever had a pupil that is overwhelmed by the amount of symbols.

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If anything, it's just, yeah, it's more I mean, the only thing would be if they were tiny,

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their fine motor skills can't access them. But it would never be because of overwhelming,

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it would be because of a fine motor thing. I just make the symbol bigger, or maybe less choice,

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maybe. Like sometimes you would just choose two, choose three, but that's not because the symbols

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are overwhelming. That's just because their ability is to just process those two things at

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once. So it really does depend where your students are. But I would start with it and then pay back,

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actually, rather than starting small, I would symbolise the classroom. Symbolising the classroom,

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oh my god, talk about overwhelming. My classroom, every cupboard door has something in it.

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And it isn't overwhelming because it is the language that they understand. What is overwhelming

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to them is if I put text and pictures and colour and all of that over, but actually they don't

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seem to get overwhelmed by the symbols. Well, I feel it becomes less overwhelming,

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in my opinion, I think it becomes less overwhelming because they know what they want,

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they can access everything, they can see exactly what's in there. If there weren't the symbols

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there to support, they might think, well, what's in there and become, you know, dis-regulated.

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So yeah, I agree completely. A good answer also is where do you start? Well, I suppose start with

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what motivates the child. Start with something that you do all the day, every day. Toilet might be a

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good one because that's a basic need. I often like to start with basic needs because I think children,

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00:36:21,600 --> 00:36:25,840
every child should deserve to advocate and understand what's happening to them, those things

377
00:36:25,840 --> 00:36:32,160
that are happening regularly. So things like snacks and drinks and toilet and home time and choosing

378
00:36:32,160 --> 00:36:36,800
their favourite things are really important to the children. So the idea that they could ask for those

379
00:36:36,800 --> 00:36:42,240
or comment on those would be really important to them. And then that might all of a sudden open up

380
00:36:42,960 --> 00:36:49,200
a whole other language for them. I wouldn't start necessarily with symbols or something that isn't

381
00:36:49,200 --> 00:36:56,640
interesting to them or isn't needed to them necessarily. But also, no child has ever been

382
00:36:56,640 --> 00:37:01,600
harmed by overusing symbols is all I want to say. Yeah. And I think just having them around the

383
00:37:01,600 --> 00:37:05,840
classroom, even if you're not using them directly with that child, but so they're seeing them all

384
00:37:05,840 --> 00:37:09,600
the time, if they're on your tray, so they know where the pencils are, they know where the

385
00:37:09,600 --> 00:37:14,080
play dough is. So having them, so they're just seeing them all the time, it doesn't need to be

386
00:37:14,080 --> 00:37:17,360
that you're constantly saying, oh, there's the play dough, there's this. But if they're seeing

387
00:37:17,360 --> 00:37:22,160
them around the classroom and for wayfinding and support, you can then start using them,

388
00:37:22,160 --> 00:37:26,240
like you've said, like we've mentioned, for things that are really motivating to them to get that

389
00:37:26,240 --> 00:37:30,960
communication going. It helps them build connections, right? If they've always seen that picture on the

390
00:37:30,960 --> 00:37:36,640
pencils, that connection is already made without us even trying, isn't it? Yeah, I've just kind of

391
00:37:36,640 --> 00:37:41,280
built that connection. And someone else has put, I'm new to using symbols. How do I know if I'm

392
00:37:41,280 --> 00:37:49,600
choosing the right symbols for my students? So when you type in the software, a symbol will come up.

393
00:37:49,600 --> 00:37:53,440
And then on the right hand side within the software, so for example, drink,

394
00:37:54,080 --> 00:37:58,080
on the right hand side, you get your symbol chooser and it will come up with a number of symbols.

395
00:37:58,080 --> 00:38:02,960
And I would say personally, look at those symbols and choose the one that you think is most relevant

396
00:38:02,960 --> 00:38:09,280
to your pupils at that point. It gives you a selection and you can choose which one is most

397
00:38:09,280 --> 00:38:14,960
relevant to your pupils so you can kind of manage that. Personally, for example, finished, I always

398
00:38:14,960 --> 00:38:20,640
use the hands where they're crossing it. The first one that comes up is more like if something,

399
00:38:20,640 --> 00:38:25,920
if an activity is finished, like a race, it's the grey with the red and a little arrow in,

400
00:38:25,920 --> 00:38:30,000
but I always default to the one finished. And that was because I knew that that was the one

401
00:38:30,000 --> 00:38:36,640
my pupils recognised most. Yeah, the important thing isn't it is to pick one and then be consistent

402
00:38:36,640 --> 00:38:42,320
with it. It almost doesn't matter which one you pick, just be consistent. Similar to my macathon

403
00:38:42,320 --> 00:38:49,120
actually. My macathon isn't perfect, but I do the same thing every time. My kids learn to understand

404
00:38:49,120 --> 00:38:58,640
it every once in a while. So, I'm wondering, we're using words at school, but some parents are

405
00:38:58,640 --> 00:39:05,520
hesitant to use them at home. How can I support them in understanding the benefits? So, I think

406
00:39:05,520 --> 00:39:09,680
it's just sharing those success stories with them about when they're using them in school and how

407
00:39:09,680 --> 00:39:14,000
you're using them and saying, you know, they've done this today, they've managed to communicate

408
00:39:14,000 --> 00:39:18,000
in a different way, they've asked for something, they've told me they didn't want to do something.

409
00:39:18,000 --> 00:39:21,840
So, I just think it's about initially for those parents who are finding it difficult,

410
00:39:22,640 --> 00:39:29,520
is to just share those success stories and keep saying, you know, how positive it is for

411
00:39:29,520 --> 00:39:35,440
not just their child, but for other people as well. And how it just explaining that it might be at

412
00:39:35,440 --> 00:39:41,360
home, they completely understand what their needs are, but their children won't always be at home.

413
00:39:41,360 --> 00:39:47,200
It might be that they meet new carers. It might be that they go somewhere outside of the home. So,

414
00:39:47,200 --> 00:39:53,040
by using the symbols and just saying, thinking of the bigger picture almost, I think that it isn't

415
00:39:53,040 --> 00:39:58,160
just about using them at home in that setting. Yeah, absolutely. And also, just make it really

416
00:39:58,160 --> 00:40:05,120
accessible. So, not every family has a laminator or a monitor. So, maybe just do it for them.

417
00:40:05,680 --> 00:40:11,520
I often say, my weight symbol worked really well for this pupil today. Would you like one?

418
00:40:11,520 --> 00:40:14,800
And I very rarely have parents say, no, I don't know if I ever have.

419
00:40:14,800 --> 00:40:20,640
No. Yeah, we'll try it. And also, don't assume that they even know how to use them. So,

420
00:40:20,640 --> 00:40:27,200
maybe just take the time. We have staff coffee meetings every term, but it could just be

421
00:40:27,200 --> 00:40:32,880
the same. Just saying, this is how I use it and use them as the child and then have another

422
00:40:32,880 --> 00:40:37,120
tenant. Okay, use it on me now. Yeah, that's exactly it. Just building their confidence with

423
00:40:37,120 --> 00:40:41,360
it because they don't want to do it wrong. And I think the fear is undoing all your school hard

424
00:40:41,360 --> 00:40:44,640
work. Oh, you're working so hard at simple. So, I wouldn't want to get it wrong. And it's just about

425
00:40:44,640 --> 00:40:49,920
boosting their confidence in, just give it a go. And yeah, you're doing great. You're doing great.

426
00:40:49,920 --> 00:40:54,800
And if you're unsure, maybe take a video and I can give you some feedback. Of course, it'll be

427
00:40:54,800 --> 00:41:00,160
perfect. And we can boost them that way. So, yeah, don't assume that it's because they don't care.

428
00:41:01,360 --> 00:41:06,480
Often, it's because they don't want to get it wrong. And maybe we're asking too much. A little

429
00:41:06,480 --> 00:41:11,440
bit like parents not wanting to do phonics with their children. It's not because they don't see

430
00:41:11,440 --> 00:41:16,720
value in it. It's because they're scared of getting it wrong. Yeah. They're overwhelmed quite often.

431
00:41:16,720 --> 00:41:21,840
So, parents have got so much going on at home. Often, there's other children in the family as

432
00:41:21,840 --> 00:41:26,800
well. So, you know, it's just about being as positive as you can and like you say, supporting

433
00:41:26,800 --> 00:41:32,080
them. When I was teaching, a lot of parents, more than anything, they did want the symbols,

434
00:41:32,080 --> 00:41:38,080
but quite often they'd want two separate folders, one for home and one for school. And I didn't,

435
00:41:38,080 --> 00:41:43,520
I was a bit strict and I said, I'm afraid I won't be making two folders. It's not because I'm being

436
00:41:43,520 --> 00:41:48,000
lazy, but this is their voice. So, they need to take that everywhere. There isn't one for home.

437
00:41:48,000 --> 00:41:53,760
There isn't one for school. I will add as many symbols as you like to it for you to make it

438
00:41:53,760 --> 00:41:58,640
relevant to home if you need me to. But ultimately, this is their voice. Like they need to be taking

439
00:41:58,640 --> 00:42:04,560
that with them. You take your voice everywhere and, you know, this is the one that they're going to be

440
00:42:04,560 --> 00:42:10,320
bringing. It's about muscle memory, isn't it? They will learn where certain symbols are and be able

441
00:42:10,320 --> 00:42:14,640
to access them quickly. The quicker they can learn it and access it, the more likely they are to use

442
00:42:14,640 --> 00:42:18,960
it, right? Because they will take the shortest route to getting what they need, their needs met

443
00:42:18,960 --> 00:42:24,240
or their wants met. Absolutely. If they're learning muscle memory, right, it's this and this and this,

444
00:42:24,240 --> 00:42:29,520
and that's the same for tablet, but it's also the same for with symbols. They will learn where they

445
00:42:29,520 --> 00:42:35,840
are and press those things. If it's different from home and school, again, it might be the same

446
00:42:35,840 --> 00:42:43,120
pictures, but we're asking them to really find it every single time. It is making a massive barrier

447
00:42:43,120 --> 00:42:49,840
for them. Or if we're moving symbols around, I will find that most of my pupils, I can't think

448
00:42:49,840 --> 00:42:54,560
of one that doesn't, knows where each symbol goes and they like a certain place because

449
00:42:55,200 --> 00:42:58,880
that's what they've learned. It makes it quick. It makes it, they like, you know, systems. It makes

450
00:42:58,880 --> 00:43:04,640
sense. That's their voice. If we were having to think about the word and try and find it every

451
00:43:04,640 --> 00:43:10,560
time and really find it, I'd probably give up speaking because it's just quicker to reach for

452
00:43:10,560 --> 00:43:17,280
it or hit someone for it or cry. If we're wanting them to use it for communication, then we need to

453
00:43:17,280 --> 00:43:27,520
make it as easy as possible. Absolutely. Yeah. And on that note, I suppose, often my questions don't,

454
00:43:27,520 --> 00:43:34,080
my questions that I answer, you need symbols, don't often start with, I really want to communicate

455
00:43:34,080 --> 00:43:40,240
with my child. Usually it is, my child's really dysregulated. They're biting, they're hitting,

456
00:43:40,240 --> 00:43:43,120
they're, or they're not wanting to join the circle. They're not interested in the prayer.

457
00:43:43,120 --> 00:43:52,960
Usually the questions start there. Yeah. But my answer is very often, are they understood?

458
00:43:52,960 --> 00:44:00,160
Do they feel understood? Do they understand? And then the next thing is, you know, what,

459
00:44:00,160 --> 00:44:07,040
how can we support that? How can we support them to understand? How can we help them to be understood

460
00:44:07,040 --> 00:44:14,160
to have a voice? Ultimately, I'm leading to, you need a communication system that they can access.

461
00:44:14,160 --> 00:44:19,680
And that might look different for pupils. It might be, I have widgets on button, sound buttons. So we

462
00:44:19,680 --> 00:44:26,000
have finished. So some of my learners at the very early stages of communication still understand

463
00:44:26,000 --> 00:44:32,160
the finish button and will play every time we are transitioning from an area to another or an object

464
00:44:32,160 --> 00:44:36,400
finished. So we'll play the finish button and we'll move on. That's the start of widget. We've got

465
00:44:36,400 --> 00:44:41,680
a widget symbol on the button. That is the start. You, there is not, you can't start that too early.

466
00:44:43,280 --> 00:44:48,320
These children are working at, you know, three months, cognitively in that, in their communication.

467
00:44:48,320 --> 00:44:53,520
And yet they understand the symbol. It prepares them, but there is about a change about to happen

468
00:44:53,520 --> 00:45:01,200
all the way to children being independent and navigating across the classroom, being able to

469
00:45:01,200 --> 00:45:07,360
transition from one classroom completely to the whole, the other end of the school, being able to

470
00:45:07,360 --> 00:45:12,400
match the board, reading their instructions, knowing what they're going to do in PE, getting prepared,

471
00:45:12,400 --> 00:45:16,800
getting their equipment ready and getting on with it really independently and everything in between.

472
00:45:18,480 --> 00:45:23,440
Absolutely. I had a little boy who, when he came into my class, he was year four and people said

473
00:45:23,440 --> 00:45:29,280
he won't write. He doesn't like writing. He was non-speaking. And I said, but have you given him

474
00:45:29,280 --> 00:45:36,080
any tools to be able to do that? And we read the story, how to catch a star. And then he retold me

475
00:45:36,080 --> 00:45:41,120
when I gave him the core language in symbols, he retold me the story and then rewrote it for me.

476
00:45:41,120 --> 00:45:45,760
And then I gave him alternatives using symbols and he wrote me a completely alternative ending

477
00:45:45,760 --> 00:45:51,920
to the story using symbols. Now, if he hadn't had that, he wouldn't have been able to access it.

478
00:45:51,920 --> 00:45:58,960
He also loved to sing. So he joined in with singing. When I gave him the symbolized song sheet,

479
00:45:58,960 --> 00:46:04,800
he would point to each word and he'd do it to the beat. And without symbols, he wouldn't have been

480
00:46:04,800 --> 00:46:10,400
able to join the session that way. And he just was like a different child. That's exactly it.

481
00:46:10,400 --> 00:46:15,520
That's such a great point that we haven't even accessed. I only know my pupils are able to access

482
00:46:15,520 --> 00:46:21,680
them because I've given them the opportunity to show me. And I facilitated an environment

483
00:46:22,480 --> 00:46:28,400
that enables them to show me what they can do and what they know. Absolutely. It might be the way

484
00:46:28,400 --> 00:46:33,600
if they can or they can't. I would be failing as a teacher if I wasn't at least facilitating

485
00:46:33,600 --> 00:46:41,760
the opportunity to show me what they can do and to have it. And honestly, I'm always surprised.

486
00:46:41,760 --> 00:46:50,080
I have high expectations. I assume competency at all costs. And I'm still surprised often

487
00:46:50,800 --> 00:46:54,080
because these children are so capable when they're given the tools.

488
00:46:54,080 --> 00:47:01,920
They are and he just you know, young people as well. I know adults that totally benefit

489
00:47:01,920 --> 00:47:08,720
from this system. I don't want people to think pictures, picture book children. It's not what

490
00:47:08,720 --> 00:47:13,600
we're talking about here. People with dementia that have been or been through an accident or

491
00:47:13,600 --> 00:47:19,280
whatever. Any reason they wouldn't, they would need support in understanding or in communication

492
00:47:19,280 --> 00:47:25,440
or anxiety would benefit from this. Yeah. One of the symbol friendly projects that we've done with

493
00:47:25,440 --> 00:47:31,040
Nottingham Trams came about was because somebody was starting to travel independently. He'd left

494
00:47:31,040 --> 00:47:37,120
and he'd finished in year 11 and he was starting to go to college on the tram. And that is how that

495
00:47:37,120 --> 00:47:42,400
project came about because that person needed to be able to go on the tram by himself. So there's

496
00:47:42,400 --> 00:47:47,200
symbolised content and that's how Nottingham Trams became a symbol friendly transport system.

497
00:47:47,200 --> 00:47:51,840
And they've got symbolised story to help on there. And they've also got a one page guide

498
00:47:51,840 --> 00:47:57,600
as well that people can use. If someone owns a business, because there's lots of people know,

499
00:47:57,600 --> 00:48:01,760
or they've got links with certain people and think, I want to do that. I want to become

500
00:48:01,760 --> 00:48:08,080
symbol friendly. Is there a clear process or somewhere they can go to start learning about

501
00:48:08,080 --> 00:48:13,280
how to do that? If you go to widget.com and if you pop symbol friendly at the top,

502
00:48:13,280 --> 00:48:18,800
in there it will come up with the main landing page and it's got all the information on there

503
00:48:18,800 --> 00:48:24,000
of who you contact and how we move forward. So yeah, just reach out. If they can't find that,

504
00:48:24,000 --> 00:48:28,720
just contact us on any of our socials and the messages will find us. Great. That sounds awesome.

505
00:48:28,720 --> 00:48:32,160
Yeah. And you are so good at your communication. I mean, it would be ironic if you weren't,

506
00:48:32,160 --> 00:48:38,560
but you really are. Yeah. You do reflect. We talk so. You do. Thank you so much for joining me.

507
00:48:38,560 --> 00:48:44,480
This has been full of all the excitement. Thank you. Have a good evening, everybody.

508
00:48:44,480 --> 00:49:12,480
See you later. Bye. Thank you. Bye. Bye.

