WEBVTT

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Welcome back to Networking Unleashed, Building

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Profitable Connections. I'm your host, Michael

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Foreman, and today we're diving deep into one

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of the most overlooked truths in business networking.

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You can't connect profitably if you can't connect

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authentically. In a world of constant noise,

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digital distractions, and AI generated everything,

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how do we keep our humanity front and center?

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How do we actually listen, not just hear, to

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people who are trying to build relationships

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with? My guest today has built his work around

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identity, authenticity, and empathy, the real

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foundations of connection. If you've ever felt

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like networking has become the mechanical or

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shallow, this conversation is your reset button.

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So buckle up, buttercup. This one's about stripping

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away the filters, turning it to what matters,

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and rediscovering what it means to truly connect.

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I would like to introduce my guest today to my

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wonderful podcast, Andrew Hinkleman, and he is

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a professional in everything I just said. Andrew,

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welcome to the podcast, and why don't you give

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us a little bit about your background? Thank

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you, Michael. Really appreciate you having me.

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I am honored to be here, and I would love to

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make sure to impart a few tips and tricks along

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the way. But first, my background. I came up

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through IT organizations, driving technical teams,

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went to school at University of Washington out

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here in Seattle, and did my engineering degree

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and master's degree there. I wound up at Microsoft

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for a while and for a long time, that was, that's

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a tradition here. It's become Amazon lately,

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but it used to be a tradition to at least do

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a little bit of time at Microsoft. Done a lot

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of consulting work. I found myself a little bit

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at a transition, wondering what was next for

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me. I got into more and more technical roles

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along the way, more leadership roles, and eventually

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landed at a financial services company where

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I worked my way into a chief technology officer

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role. This was a global asset manager. offices

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in London, Singapore, Sydney, and had about 150

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people in my organization at the time, and really

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found that it was the people along the way, watching

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people develop, helping people develop, and really

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getting them to the point where they were able

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to blossom and shine in their careers. And those

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were the things that really moved me, not all

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the meetings and the IT governance. and the bureaucracy

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and all those kinds of things. Wound up burning

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out, getting really tired of the routine and

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went into an executive coaching program. So today

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I'm six years into building my executive coaching

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business. I primarily work with tech CEOs, chief

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technology officers, a lot of very senior leaders

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and founders. on building their human skills.

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And by that, how do they relate to people? How

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do they really, truly connect with others? Sounds

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great. That's quite an extensive background.

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Okay. So listen, I've developed about 10 questions

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and I'm going to hit you with them. If we go

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off script a little bit, that's all right. Feel

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free. This is just a conversation between you

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and me. Great. In a world where everyone is curating

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their online identity, how can professionals

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reconnect with who they really are and lead with

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authenticity when networking? It's a great question.

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With all of the AI written posts and everything,

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it's funny. Here now, people purposely putting

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in... spelling mistakes and misspellings. The

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big giveaway for a while was like the em dash.

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That was the thing that everyone joked around,

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right? And now people are purposely putting in

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mistakes. And I think that's a little window

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into who we are as humans, right? We're not this

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perfect political presentation of a human being.

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And the people that are that way. We don't connect

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with, right? We don't feel a warmth. We don't

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feel like they know us so that we can get to

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know them. So I really feel like one of the keys

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here is allowing yourself to make mistakes and

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being okay with it. But you really have to get

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to that point yourself where you don't feel like

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you always have to be on or you always have to

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be super professional. People like them. So it's

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an amazing concept. They're not looking for you

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to be perfect. That's so true. And I'm all about

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networking communication. I have networking groups.

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I coach people on networking. I go and I do workshops

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for people. And one thing I'm always trying to

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have them do, and that's be their authentic self.

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Don't be afraid to make a mistake. If you make

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a mistake, own it. Own it, laugh about it, move

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on. Because everybody does it. Everybody makes

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me laugh. You don't want to be as professional.

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This is who I am. But you want to be, because

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you're more personable. When you're more personable,

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that wall between you and your supposed client

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is coming down, right? And that level of trust

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is increasing. So it just makes a better conversation.

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A stronger connection, for sure. Good, good.

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What's getting in the way of people forming real

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connections today? Is it fear? Is it fear of

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rejection, digital noise, or simply forgetting

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how to be human? I want to suggest something

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that for a lot of us, especially in business

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organizations, the corporate world, a lot of

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us were not very good. at connecting with people,

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being ourselves. A lot of it was, hey, we go

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to college and we learn something and we're trying

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to fit in and we think we want to be this person

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or this role. And then there's a lot of learning

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and a lot of people are just uncomfortable around

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people and maybe they don't learn that along

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the way. They don't learn how to better connect

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with people. And then we introduce a lot of distraction.

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So in a lot of ways, the past, say, 10, 15 years

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have been a huge experiment with phones and social

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media and everything. So now you have a lot of

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people who wanted to be something when they went

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to college. They maybe didn't learn human skills

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or how to relate to people along the way. And

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now you introduce this whole world of digital

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distraction. and alerts and notifications. And

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we're all, even those of us, even people like

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me who think I don't do that, I do it. We all

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do it. We're all swimming in the pool. And I

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think that becomes a real problem for people

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because they didn't have a baseline set of skills

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and now they're constantly not present in the

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moment. And if you're not present in the moment

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and paying attention, you're never going to connect

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with other people. I can't agree with you more.

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Everything you just said is so impactful of the

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person just getting out and saying, who am I?

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Who are you? What is everything? Because there's

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so much. Listen, I was in the Air Force. I was

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a police officer. I went through basic training.

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I went through the police academy. I went through

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something called air -based ground defense. They

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taught me everything how to be a cop. And when

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I got to my first duty station, the sergeant

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looked at me and said, okay, you went through

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everything? Yes. Forget it. Because now we're

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going to teach you. And that's where my true

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teaching began. It's something to be taught in

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school. But I think that's missing now in high

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schools and colleges, how to conduct yourself

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with another person. That's being your authentic

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self, being good to be able to connect with them.

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Don't just go and party and everything else.

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You have to really learn how to, because in today's

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environment, when you leave school and everything,

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you're like faced with all of this. Oh yeah.

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And then what do you, then what do you do? And

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I digress. Oh, yeah. Oh, yeah. And one thing

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I'll add there, Michael, is that there are people

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who get this, what you and I are talking about.

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It's not everyone staring at their phone when

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they feel awkward in a group of people. There

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are people who get it and they are doing it.

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And they're the ones that are making meaningful

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connections. They're the ones that don't have

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to upload their resume to a bunch of companies

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when they want to change jobs because people

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know them and like them and trust them. Absolutely.

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Absolutely. I couldn't have said it better myself.

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You're doing great. Okay. So let's do a little

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bit listening and hearing and active listening.

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You talk about the difference between listening

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and active listening. How do you define the difference

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in today's distraction? A lot of times we think

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we're listening and there's this line that was

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made famous in Pulp Fiction about whether you're

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listening or waiting to talk. Exactly. Most of

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us are waiting to talk. Real active listening

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is where you're both in the content of the conversation,

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but you're also in what might be called metacommunication,

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metacognition. why is this story coming up and

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why is it coming up now? What's the story behind

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the story? Is this person sharing something with

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me because they feel uncomfortable about it,

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something they're processing, or are they trying

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to get me to buy something or think that they're

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really impressive? And so I think active listening

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is, it's not just body language or just the words

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that are being exchanged it's everything and

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you can't do that unless you're truly in the

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moment and truly present and 90 % of what we

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experience just going through our days going

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to the grocery store takes us out of that like

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when's the last time you were standing in line

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at the grocery store Just looking around and

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able to smile at the person behind you. It's

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almost unheard of. And so I think the real answer

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there is, you know, listening is a great step,

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but I would say active listening is really more

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about the whole three -dimensional experience

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of being in the company of another person. Absolutely.

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Absolutely. And you brought up two very solid

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points. One is your active listening with the

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other person that you're sitting down with. And

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a little trick of mine when I active listen,

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because I never think about the next thing that

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I want to say. I'm concentrating on what they're

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saying. So I repeat some of it back to them.

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So in other words, I understand that you want.

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this, or I understand that you're talking about

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this, and you go and repeat some of it. And you

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continue on with it. So that shows them that

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you're listening to what they're saying. So it's

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very important. But I also because networking

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is such a broad and generic field that I tell

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people when they're online to grocery store,

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online at a department store. Look around. The

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person behind you may talk about mortgages, right?

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And I used to be in the mortgage field. So if

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you have something intelligent to say it and

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turn back around, if they're interested, then

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they'll tap you on the shoulder and say, excuse

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me, but could you explain a bit more about that?

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It's just, and you're all of a sudden, now you're

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getting the recognition of everybody around you

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and everybody's listening. So it's amazing the

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type of networking you can accomplish. One thing

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I'll add to that, Michael, which I absolutely

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love, is that what we're really talking about

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here is practicing. Practice at the grocery store.

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Practice at Starbucks. Practice when you bump

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into your neighbor getting the mail. These are

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little moments that add up. If you feel overwhelmed

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when you go to a conference and you're expected

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to spend that first hour networking, or what

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about when lunch gets served? Now that's big

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time, right? If you don't know anyone and you

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have to find someone to eat with and you don't

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want to eat alone, it could be a lot of pressure,

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right? Absolutely. Start small, right? Do your

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reps. Get comfortable with it in like your everyday

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places and then it'll be much easier later on.

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I tell everybody it takes three things to get

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good at networking as a whole. Practice and practice.

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Practice yourself. Practice in front of a mirror.

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Practice at the department store. Practice at

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the grocery store. Practice because the more

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reps you get in, the more comfortable you will

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be talking to anybody else. So remember those

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three things. Practice. It's what we all need.

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Yes, we do. Okay. As technology takes over more

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human touch points, where does empathy fit into

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the networking equation? And how do we keep it

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from being replaced by convenience? Interesting

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question, Michael. First, I want to make sure

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that we talk a little bit about. what we mean

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by empathy because i hear this a lot that empathy

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is a word that can confuse a lot of people and

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maybe we can broaden it a little bit and say

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caring about another person or caring about their

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experience or even acknowledging that they have

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a different experience than you That's a little

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bit of, in psychology, they call it a theory

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of mind. The ability to understand that someone

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else is going through something that is different

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from you and maybe just as or more important

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or critical in their life as what you're going

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through. So caring about the experience that

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someone else is having, I think, is your avenue

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into making real connection because people like

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people that are interested in them. It's the

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old how to win friends and influence people,

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right? It's when I'm curious about you and I

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ask you questions about you and I'm listening.

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And if it's in a genuine way where I do affirm

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your experience and I say things back to you

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and I give you some indications that I'm paying

00:16:34.309 --> 00:16:37.990
attention. you're going to come away feeling

00:16:37.990 --> 00:16:41.049
like we've made a connection. And one of the

00:16:41.049 --> 00:16:44.850
things too that I want to come back to is this

00:16:44.850 --> 00:16:49.649
distraction and busyness and all that. And for

00:16:49.649 --> 00:16:52.850
a lot of people, they feel like it's work. Like

00:16:52.850 --> 00:16:55.429
I have to be on, I have to be available, I have

00:16:55.429 --> 00:16:58.590
to answer emails at night and stuff like that.

00:16:58.850 --> 00:17:02.289
I want to suggest that we all need to fight back

00:17:02.289 --> 00:17:06.680
a little bit. We need to reclaim. A bit of our

00:17:06.680 --> 00:17:11.019
own ability to just calm ourselves down and be

00:17:11.019 --> 00:17:15.079
present. And there, again, we talked about practice.

00:17:15.500 --> 00:17:18.160
There are a lot of small ways. Turn the notifications

00:17:18.160 --> 00:17:22.240
off of your phone, right? Are you getting pop

00:17:22.240 --> 00:17:24.940
-ups on every single email that comes up on your

00:17:24.940 --> 00:17:27.380
desktop or your laptop? Pretty sure you don't

00:17:27.380 --> 00:17:28.579
need that because you're going to look at your

00:17:28.579 --> 00:17:32.549
email anyway. And if you're not, you're doing

00:17:32.549 --> 00:17:35.230
that. Hopefully you're doing valuable work and

00:17:35.230 --> 00:17:40.049
you shouldn't be distracted by that. So my point

00:17:40.049 --> 00:17:42.910
here really is that just the way that we practice

00:17:42.910 --> 00:17:45.970
having conversations with people in the grocery

00:17:45.970 --> 00:17:50.190
store, in line at Starbucks, practice reducing

00:17:50.190 --> 00:17:55.470
the noise and you can reclaim a bit of your own

00:17:55.470 --> 00:17:58.930
attention so that it's easier when you are interacting

00:17:58.930 --> 00:18:03.519
with other people. Absolutely. Absolutely. And

00:18:03.519 --> 00:18:07.279
that brings me to a point where whenever I network

00:18:07.279 --> 00:18:11.420
or I'm teaching people how to network, I say,

00:18:11.440 --> 00:18:15.500
go there with a servant's heart. Go there thinking,

00:18:15.680 --> 00:18:19.799
what can I do for them and not for me? Because

00:18:19.799 --> 00:18:23.359
what that does is that releases. all of the tension,

00:18:23.680 --> 00:18:26.359
everything off my shoulders. It's no longer a

00:18:26.359 --> 00:18:28.779
problem. So if I'm going there and I'm saying,

00:18:28.900 --> 00:18:31.700
okay, Andrew, you're talking to me or everything,

00:18:31.900 --> 00:18:35.559
I bring in something called F -O -R -M, family,

00:18:35.740 --> 00:18:38.880
occupation, recreation, and there's a message.

00:18:39.440 --> 00:18:41.480
So I try to pick out one of those things and

00:18:41.480 --> 00:18:44.200
have you talk about it. Family, that's easy because

00:18:44.200 --> 00:18:47.559
everybody loves to talk about themselves or their

00:18:47.559 --> 00:18:49.619
family or their kids or their grandchildren.

00:18:50.099 --> 00:18:52.599
If they talk about youth sports, I'm in like

00:18:52.599 --> 00:18:54.940
Flint because I was a coach, I was a mentor,

00:18:55.059 --> 00:18:57.059
I was everything. And then it moves to occupation

00:18:57.059 --> 00:18:59.839
and they start talking about what they do and

00:18:59.839 --> 00:19:02.200
how they do it and everything else. And I stop

00:19:02.200 --> 00:19:05.119
them and I say, you know something, Andrew, I

00:19:05.119 --> 00:19:09.240
like you. I like the way you do business. can

00:19:09.240 --> 00:19:14.339
I make you more successful? How can I be a good

00:19:14.339 --> 00:19:18.759
referral source for you? And if I did my job

00:19:18.759 --> 00:19:21.799
correctly, you say, Mike, I don't even know what

00:19:21.799 --> 00:19:24.680
the hell you do yet. You know, and that's perfect.

00:19:25.019 --> 00:19:28.460
And the follow -up is a whole nother conversation

00:19:28.460 --> 00:19:31.460
that starts the whole thing because that shows

00:19:31.460 --> 00:19:34.859
them that I'm very interested in helping them

00:19:34.859 --> 00:19:38.769
and not just selling something. Yeah. And like

00:19:38.769 --> 00:19:40.829
you said, it takes the pressure off. I don't

00:19:40.829 --> 00:19:43.569
need to show up at this event and sell my thing.

00:19:43.710 --> 00:19:48.009
I don't need to find five amazing clients or

00:19:48.009 --> 00:19:51.250
anything. All I have to do is be curious. That's

00:19:51.250 --> 00:19:55.549
it. And connect. You connect. Listen, I told

00:19:55.549 --> 00:19:57.730
you I was in a mortgage company, mortgage firm,

00:19:58.069 --> 00:20:02.210
big bank. I was high up. And I used to go to

00:20:02.210 --> 00:20:04.190
a networking event. And I used to come home with

00:20:04.190 --> 00:20:07.069
a shoebox. filled with business cards. I said,

00:20:07.150 --> 00:20:10.089
look how good I did. Did I do that well? No,

00:20:10.210 --> 00:20:14.349
I didn't, right? So now when I teach people,

00:20:14.450 --> 00:20:16.630
if they go to a three or four hour event, you

00:20:16.630 --> 00:20:20.490
come home with 15, maybe 20 business cards, right?

00:20:20.569 --> 00:20:22.789
Because that means that you made a connection

00:20:22.789 --> 00:20:27.289
to all of those people. And then you follow up

00:20:27.289 --> 00:20:30.309
accordingly. But it's such a difference. I went

00:20:30.309 --> 00:20:32.589
to the School of Hard Knocks. I learned how to

00:20:32.589 --> 00:20:35.299
do everything wrong. Before I did it correctly.

00:20:35.519 --> 00:20:38.039
But now I hope I think I'm doing it correctly.

00:20:38.200 --> 00:20:40.160
Because I'm teaching people. And I hope I'm teaching

00:20:40.160 --> 00:20:44.539
them the correct way. Okay. So everyone says

00:20:44.539 --> 00:20:49.539
just be authentic. But does authentic mean we've

00:20:49.539 --> 00:20:52.079
been constantly adapting to fit different professional

00:20:52.079 --> 00:20:58.579
circles? Incredible question. And let's just

00:20:58.579 --> 00:21:02.279
let's call it like it is. I think as you're especially

00:21:02.279 --> 00:21:04.140
if you're working in a corporate environment,

00:21:04.240 --> 00:21:07.059
working for a company, there is a bit of that.

00:21:07.160 --> 00:21:11.559
There's a bit of am I fitting in? Am I understanding

00:21:11.559 --> 00:21:14.980
what the rules of engagement are? Do I am I tuning

00:21:14.980 --> 00:21:17.799
into the culture of the company, the subculture,

00:21:17.880 --> 00:21:21.559
the way real decisions are getting made? There's

00:21:21.559 --> 00:21:24.589
a little bit of that. If everyone dresses in

00:21:24.589 --> 00:21:27.470
business casual and jeans on Friday, it would

00:21:27.470 --> 00:21:30.569
be in your best interest to probably do the same.

00:21:31.289 --> 00:21:34.849
Even if you're a sweatpants, you know, the way

00:21:34.849 --> 00:21:37.609
people go to the airport, right? They get on

00:21:37.609 --> 00:21:39.690
planes, right? Even if you're one of those people.

00:21:42.349 --> 00:21:46.650
So authenticity doesn't mean, hey, I'm a cranky

00:21:46.650 --> 00:21:49.269
jerk and everyone just has to love me the way

00:21:49.269 --> 00:21:54.150
I am. That's not authenticity. Authenticity,

00:21:54.349 --> 00:21:57.069
the way we should think about authenticity is

00:21:57.069 --> 00:22:02.910
really that you have opinions and you have ideas

00:22:02.910 --> 00:22:08.950
and you're able to talk about yourself in a way

00:22:08.950 --> 00:22:15.190
that is. both affirming and also encourages input

00:22:15.190 --> 00:22:18.150
from others. You're not inflicting yourself on

00:22:18.150 --> 00:22:20.670
others. You're encouraging people to engage with

00:22:20.670 --> 00:22:23.609
you. I went through a lot of this myself as trying

00:22:23.609 --> 00:22:29.089
to be this sort of corporate executive and fit

00:22:29.089 --> 00:22:31.529
in a financial services company where at the

00:22:31.529 --> 00:22:34.650
start, it was like everyone was in suits all

00:22:34.650 --> 00:22:37.769
the time. And that was as far away from my world

00:22:37.769 --> 00:22:42.299
as I could ever get. And you got to just figure

00:22:42.299 --> 00:22:46.720
out the stuff that doesn't matter and use genuine

00:22:46.720 --> 00:22:50.000
one -on -one conversations to get to know people

00:22:50.000 --> 00:22:53.980
and build strong connections with people. That's

00:22:53.980 --> 00:22:56.559
perfect. I couldn't have said it better myself

00:22:56.559 --> 00:23:00.220
because it's not a matter of you trying to fit

00:23:00.220 --> 00:23:04.500
in. You're trying to make yourself, well, fit

00:23:04.500 --> 00:23:08.420
in, but have everybody else acknowledge the fact.

00:23:09.049 --> 00:23:13.589
What am I trying to say? That you are part of

00:23:13.589 --> 00:23:17.009
the group. That's called the group. And you want

00:23:17.009 --> 00:23:19.069
to be a part of the group. You don't want to

00:23:19.069 --> 00:23:22.630
speak at people. You want to speak to people

00:23:22.630 --> 00:23:25.970
and have them respond to you. And it's how you

00:23:25.970 --> 00:23:30.910
respond to the responses that help you fit in.

00:23:31.470 --> 00:23:35.769
Right. Yes. And fighting against things that

00:23:35.769 --> 00:23:39.390
don't really matter too much. is really just

00:23:39.390 --> 00:23:41.829
going to set you off to the side. The things

00:23:41.829 --> 00:23:44.549
that matter are speaking what you feel like is

00:23:44.549 --> 00:23:47.990
truth. And sometimes you suffer the consequences

00:23:47.990 --> 00:23:51.029
of it, but a lot of times honoring your own ideas,

00:23:51.250 --> 00:23:55.809
that builds real authenticity. Yes, I couldn't

00:23:55.809 --> 00:24:00.289
agree more. Okay, so we're surrounded by constant

00:24:00.289 --> 00:24:03.950
noise, content, opinions, updates, notifications,

00:24:04.250 --> 00:24:07.960
as you said before. How do you personally cut

00:24:07.960 --> 00:24:12.079
through that and stay connected to people who

00:24:12.079 --> 00:24:16.660
matter most? It's a great question, Michael.

00:24:16.740 --> 00:24:22.720
For me, staying connected with people takes effort.

00:24:23.180 --> 00:24:25.599
I'm not going to tell you that I call my mom

00:24:25.599 --> 00:24:30.240
every day, okay? It does take effort. And I'm,

00:24:30.240 --> 00:24:33.700
I'm as, I like to say that I'm a lot more present

00:24:33.700 --> 00:24:36.799
or I can be present in situations. And I think

00:24:36.799 --> 00:24:39.900
that's probably true a lot of time, but in a

00:24:39.900 --> 00:24:42.519
lot of ways, I'm swimming in the pool with everyone

00:24:42.519 --> 00:24:45.920
else. I'm distracted too. So, you know what?

00:24:46.079 --> 00:24:48.720
Sometimes I put it on my calendar. Call dad.

00:24:50.529 --> 00:24:54.910
My son has been in the Bay Area for a long time

00:24:54.910 --> 00:24:58.829
now, and we used to purposely have a biweekly

00:24:58.829 --> 00:25:01.829
meeting where we would just chat. And it was

00:25:01.829 --> 00:25:04.470
great for his schedule. He was super busy. It

00:25:04.470 --> 00:25:06.529
was great for my schedule. There's nothing wrong

00:25:06.529 --> 00:25:09.950
with that. What you don't want is to be walking

00:25:09.950 --> 00:25:11.990
around feeling bad that you haven't reached out

00:25:11.990 --> 00:25:14.670
to people or talked to people. And sometimes,

00:25:14.730 --> 00:25:17.150
to be fair to ourselves, sometimes we just forget

00:25:17.150 --> 00:25:19.509
or we're just not in the mood. You go out, you

00:25:19.509 --> 00:25:21.690
take your garbage cans out to the curb, your

00:25:21.690 --> 00:25:24.430
neighbors are there chatting, you're like, head

00:25:24.430 --> 00:25:29.890
down, pull the baseball cap down. Not available,

00:25:30.150 --> 00:25:32.609
right? It's okay. Absolutely. Give yourself a

00:25:32.609 --> 00:25:35.549
break. Yep, yep. You can do that. You can just

00:25:35.549 --> 00:25:38.359
say, I don't want. any of that now because I'm

00:25:38.359 --> 00:25:41.500
just not in the mood. However, sometimes you

00:25:41.500 --> 00:25:44.460
have to open yourself up to that. You have to

00:25:44.460 --> 00:25:46.779
look out the window and see your neighbors talking.

00:25:47.380 --> 00:25:49.819
You'll not take the garbage out for 10 minutes

00:25:49.819 --> 00:25:53.019
because that means that both disperse. But otherwise,

00:25:53.420 --> 00:25:56.559
you take them out now and you go out and say,

00:25:56.599 --> 00:25:58.799
hey, what's going on? And talk with them. So

00:25:58.799 --> 00:26:02.140
you make that decision, but don't be pressured

00:26:02.140 --> 00:26:05.849
into... going out, being open and talking to

00:26:05.849 --> 00:26:08.049
everybody because we're not built like that.

00:26:08.170 --> 00:26:11.609
We need our alone time, but we don't want to

00:26:11.609 --> 00:26:17.009
take that too far. Okay. So as AI starts to handle

00:26:17.009 --> 00:26:21.609
more of our communication, emails, social posts,

00:26:21.809 --> 00:26:25.109
even introductions, where do you think human

00:26:25.109 --> 00:26:31.009
connection still has an irreplaceable edge? I

00:26:31.009 --> 00:26:33.289
think what we're going to find, and maybe this

00:26:33.289 --> 00:26:37.390
is happening now, is that there is some sort

00:26:37.390 --> 00:26:41.390
of surface level interaction going on with AI.

00:26:41.509 --> 00:26:45.369
And you see it, I see it on LinkedIn. It's so

00:26:45.369 --> 00:26:48.390
incredible what has happened on LinkedIn in the

00:26:48.390 --> 00:26:52.450
past five years, maybe eight years now. But I

00:26:52.450 --> 00:26:55.730
don't want to wax too philosophically about LinkedIn,

00:26:55.829 --> 00:26:59.900
but that's, it's a... fascinating thing to watch.

00:27:00.200 --> 00:27:05.460
And so you're right, AI, content creators, people

00:27:05.460 --> 00:27:08.160
managing your social media for you, all those

00:27:08.160 --> 00:27:11.579
things are happening. But I think, for one thing,

00:27:11.660 --> 00:27:15.279
the really generic stuff is never going to get

00:27:15.279 --> 00:27:19.079
picked up on. It's the posts or the interactions

00:27:19.079 --> 00:27:21.579
that actually have some meaning behind them,

00:27:21.660 --> 00:27:25.079
some genuine opinions. I think as humans, we're

00:27:25.079 --> 00:27:28.279
good. We're good at that. And we can tap into

00:27:28.279 --> 00:27:32.619
a million years of trying to figure out if that's

00:27:32.619 --> 00:27:36.079
a tiger or whether it's just the wind blowing

00:27:36.079 --> 00:27:39.960
outside the cave. We're pretty smart when it

00:27:39.960 --> 00:27:44.359
comes to whether we're talking to a stereotypical

00:27:44.359 --> 00:27:49.220
used car salesman or an ex -girlfriend or ex

00:27:49.220 --> 00:27:53.740
-boyfriend, right? We can tell. So I think. At

00:27:53.740 --> 00:27:55.640
the heart of your question really is like, where

00:27:55.640 --> 00:27:58.779
does this lead? And I think we're in a world

00:27:58.779 --> 00:28:01.220
where all the surface interactions are probably

00:28:01.220 --> 00:28:05.000
going to be formulated. They're going to be mechanical.

00:28:06.059 --> 00:28:10.420
And the people that are able to break through

00:28:10.420 --> 00:28:14.000
that, have a real message, have a genuine message,

00:28:14.079 --> 00:28:18.019
be of service, to your point earlier, are going

00:28:18.019 --> 00:28:20.920
to break through it. And really beyond that,

00:28:22.250 --> 00:28:24.789
I don't want to talk to an AI. Like, I want to

00:28:24.789 --> 00:28:28.269
talk to a real human who has lived experience

00:28:28.269 --> 00:28:32.410
and is willing to share the ups and downs of

00:28:32.410 --> 00:28:36.369
their life with me. I think the humanity is going

00:28:36.369 --> 00:28:39.390
to actually become more and more important the

00:28:39.390 --> 00:28:44.549
more that there's going to be a subset of our

00:28:44.549 --> 00:28:49.670
sort of co -workers in the world that are okay

00:28:49.670 --> 00:28:54.390
with AI. I think the success and the fruits are

00:28:54.390 --> 00:28:56.089
going to be with the people that are willing

00:28:56.089 --> 00:28:59.829
to break through it. Yeah, that's one thing that

00:28:59.829 --> 00:29:03.609
I try to keep in mind. And another thing that

00:29:03.609 --> 00:29:07.690
I coach people about is that this Zoom call is

00:29:07.690 --> 00:29:10.450
going all the time. But you have to remember

00:29:10.450 --> 00:29:14.549
one thing. There's a person on the other end

00:29:14.549 --> 00:29:18.089
of that call. Right? It's not AI generated. It's

00:29:18.089 --> 00:29:20.769
not anything. You're talking to him one -on -one.

00:29:21.190 --> 00:29:24.730
So you have to think about the person who is

00:29:24.730 --> 00:29:29.250
behind the Zoom call, not just a Zoom call. So

00:29:29.250 --> 00:29:32.230
listen, if you can meet them one -on -one in

00:29:32.230 --> 00:29:34.609
a coffee shop or whatever else, that's terrific.

00:29:35.170 --> 00:29:37.869
But if you can't and you're talking to them over

00:29:37.869 --> 00:29:41.170
Zoom, you have to remember there are people too.

00:29:41.349 --> 00:29:44.319
They're a person. And that's one thing that I

00:29:44.319 --> 00:29:48.160
tried to coach with. Okay. So can you recall

00:29:48.160 --> 00:29:50.900
a moment when you realized you weren't showing

00:29:50.900 --> 00:29:54.180
up as your true self in a professional setting

00:29:54.180 --> 00:30:01.339
and what changed after that? There's been a lot

00:30:01.339 --> 00:30:05.240
of moments like that. And I mentioned having

00:30:05.240 --> 00:30:09.279
this executive role in a financial services company.

00:30:09.359 --> 00:30:13.220
And for me, I'm a little bit more of I want to

00:30:13.220 --> 00:30:15.839
go dig in the dirt. I like to be on a mountain

00:30:15.839 --> 00:30:19.460
bike. I like to be outside. I have a couple apple

00:30:19.460 --> 00:30:24.500
trees. I like to be outside. And I always felt

00:30:24.500 --> 00:30:27.940
a little bit like, hey, I have to play a little

00:30:27.940 --> 00:30:33.240
bit of this game here and fit in. Because I've

00:30:33.240 --> 00:30:37.059
invested 20 years into my career and a bachelor's

00:30:37.059 --> 00:30:39.079
degree and a master's degree and cybersecurity

00:30:39.079 --> 00:30:44.660
certifications and IT trainings and all that

00:30:44.660 --> 00:30:47.440
kind of stuff. And it can feel like a machine

00:30:47.440 --> 00:30:51.859
that you're at the front of, but you're not necessarily

00:30:51.859 --> 00:30:55.019
like really steering. And there have been plenty

00:30:55.019 --> 00:30:58.859
of moments where I felt like I am getting into

00:30:58.859 --> 00:31:02.279
something that I don't care too much about. And

00:31:02.279 --> 00:31:06.980
one of the big moments in my career was burning

00:31:06.980 --> 00:31:09.960
out really badly. And I didn't even know that

00:31:09.960 --> 00:31:14.720
I was in burnout. People seven, eight years ago

00:31:14.720 --> 00:31:16.680
would say things like burnout. And it was just

00:31:16.680 --> 00:31:20.059
like, oh, take the weekend off. And rub some

00:31:20.059 --> 00:31:23.880
dirt in it, by the way. And real burnout is elusive

00:31:23.880 --> 00:31:27.000
because suddenly you start to care a lot less.

00:31:27.240 --> 00:31:31.119
And when you used to reply to your boss's email

00:31:31.119 --> 00:31:34.599
within 10 or 15 minutes, suddenly you're going

00:31:34.599 --> 00:31:38.759
like a day and you're caring less and less. And

00:31:38.759 --> 00:31:43.539
the thing that changed for me was that I knew

00:31:43.539 --> 00:31:46.819
I had to make a change. And that was one of the

00:31:46.819 --> 00:31:50.990
big catalysts for me. for doing the work. What

00:31:50.990 --> 00:31:53.150
do I want? What do I want to do with my life?

00:31:53.269 --> 00:31:55.569
Where do I want to be in five years? What are

00:31:55.569 --> 00:31:59.890
the big, what would be fulfilling for me as I

00:31:59.890 --> 00:32:02.869
go into the next phase of my career? And it really

00:32:02.869 --> 00:32:07.289
drove me to start my coaching business. Wow.

00:32:07.430 --> 00:32:10.349
That's good. That's great. We all have that.

00:32:11.450 --> 00:32:14.289
We've all come from corporate. We all began our

00:32:14.289 --> 00:32:18.809
coaching journey. And we've also felt that bit

00:32:18.809 --> 00:32:22.250
of burnout when you're used to answering those

00:32:22.250 --> 00:32:25.289
emails almost on the spot saying, oh yeah, I'll

00:32:25.289 --> 00:32:27.509
be right there or whatever else. And it starts

00:32:27.509 --> 00:32:30.630
taking you longer and longer. If you can self

00:32:30.630 --> 00:32:35.190
-realize what's going on, you'll make that decision

00:32:35.190 --> 00:32:40.150
either to time to change ships or let me just

00:32:40.150 --> 00:32:42.730
figure out something and continue on my way.

00:32:42.950 --> 00:32:46.500
So you have to make that distinct decision. Okay.

00:32:46.900 --> 00:32:50.480
If someone asked your closest friends or colleagues,

00:32:50.700 --> 00:32:53.900
what makes you a great listener? What would they

00:32:53.900 --> 00:32:57.519
say? And what do you hope that they'd notice?

00:33:00.079 --> 00:33:05.440
I think that they would say that I ask a lot

00:33:05.440 --> 00:33:09.779
of questions. And that's probably not surprising

00:33:09.779 --> 00:33:11.980
since I'm an executive and leadership coach.

00:33:12.569 --> 00:33:17.710
But in third grade, I won an award for most inquisitive.

00:33:19.890 --> 00:33:24.210
So I haven't changed that much in that respect

00:33:24.210 --> 00:33:28.210
over time. So I like to know a lot about people.

00:33:28.349 --> 00:33:32.329
Like, I want to know, like, where in Georgia

00:33:32.329 --> 00:33:35.009
are you? I've been there. I have family there.

00:33:35.450 --> 00:33:39.150
Maybe you live near them. I'd love to hear about

00:33:39.150 --> 00:33:43.289
the military. I have 50 questions about you,

00:33:43.369 --> 00:33:46.150
Michael, that I haven't asked because I'm super

00:33:46.150 --> 00:33:48.950
curious about people. So I think it's the question

00:33:48.950 --> 00:33:52.789
part. But actually, the second part of your question

00:33:52.789 --> 00:33:55.829
is, what would I want them to take away? And

00:33:55.829 --> 00:33:59.410
I think it would be the presence. I want to be

00:33:59.410 --> 00:34:02.329
in conversation with someone where even if I

00:34:02.329 --> 00:34:06.890
don't say a word, they can feel that I'm there.

00:34:07.829 --> 00:34:11.639
I'm not wondering what's for lunch. I'm not wondering

00:34:11.639 --> 00:34:16.320
like why my phone is buzzing in my pocket. I'm

00:34:16.320 --> 00:34:20.019
actually there with them human to human and that

00:34:20.019 --> 00:34:25.920
it's important to me. What you just said, it

00:34:25.920 --> 00:34:30.380
should resonate so much with each person, but

00:34:30.380 --> 00:34:34.400
having the phone in your pocket, that takes away

00:34:34.400 --> 00:34:37.460
the majority of your distractions when you're

00:34:37.460 --> 00:34:40.239
with a person. Right. That's one of the first

00:34:40.239 --> 00:34:42.519
things that I coach. Put the phone away, turn

00:34:42.519 --> 00:34:44.320
it off, turn the buzzer off, turn everything

00:34:44.320 --> 00:34:49.199
off and just be with the person. So by you doing

00:34:49.199 --> 00:34:54.219
that instinctively and you being present with

00:34:54.219 --> 00:34:57.619
the person that you're speaking to, how else

00:34:57.619 --> 00:34:59.760
would they describe you? They would say, no,

00:34:59.860 --> 00:35:03.559
Andrew listens to me. Nobody listens to me. Andrew

00:35:03.559 --> 00:35:07.309
does. He gets me. And that is probably the most

00:35:07.309 --> 00:35:10.329
important thing that I think that anybody would

00:35:10.329 --> 00:35:13.610
say about me is that he gets me. So that goes

00:35:13.610 --> 00:35:16.829
on from there. So let's bring this podcast full

00:35:16.829 --> 00:35:21.489
circle. Looking ahead five to 10 years as technology

00:35:21.489 --> 00:35:26.670
evolves and attention spans shrink, what will

00:35:26.670 --> 00:35:30.550
authentic connection look like and what habits

00:35:30.550 --> 00:35:33.369
should we be building now to prepare for it?

00:35:33.820 --> 00:35:36.739
Incredible question. I'm going to approach that

00:35:36.739 --> 00:35:39.420
with some of the themes that we've been talking

00:35:39.420 --> 00:35:44.880
about. So I've coached people at a lot of different

00:35:44.880 --> 00:35:48.380
companies and not just engineers, a lot of engineers,

00:35:48.639 --> 00:35:52.420
a lot of very senior engineers, which is a direct

00:35:52.420 --> 00:35:55.119
connection back to my corporate background in

00:35:55.119 --> 00:36:00.300
engineering. But I want people to understand

00:36:00.300 --> 00:36:04.940
that it's highly likely that the person you're

00:36:04.940 --> 00:36:08.980
interacting with is incredibly lonely and anxious.

00:36:10.199 --> 00:36:13.420
The pandemic did a lot of things, and we could

00:36:13.420 --> 00:36:16.139
argue the pluses and minuses of the pandemic.

00:36:16.179 --> 00:36:21.980
But one thing about a lot of people is that they

00:36:21.980 --> 00:36:27.860
got used to being by themselves, being at home.

00:36:28.219 --> 00:36:31.519
And like remote work, it's not a great fit for

00:36:31.519 --> 00:36:33.840
a lot of people. People complain about this return

00:36:33.840 --> 00:36:37.940
to the office stuff, right? That seems really

00:36:37.940 --> 00:36:41.639
heavy handed. But on the other hand, working

00:36:41.639 --> 00:36:46.800
from home alone, day in, day out is not real

00:36:46.800 --> 00:36:49.739
healthy for a lot of people. So I think you have

00:36:49.739 --> 00:36:52.800
to assume that the person in front of you is

00:36:52.800 --> 00:36:58.070
incredibly lonely and incredibly anxious. Because

00:36:58.070 --> 00:37:01.429
the speed of our world, our devices, our notifications,

00:37:01.650 --> 00:37:04.269
things are speeding up the way that we process

00:37:04.269 --> 00:37:08.670
things in our minds. Wouldn't it be amazing to

00:37:08.670 --> 00:37:12.070
be the person, even if it's for five minutes,

00:37:12.110 --> 00:37:16.050
that could actually listen to that person? And

00:37:16.050 --> 00:37:19.050
almost be the one, maybe the one person in the

00:37:19.050 --> 00:37:23.489
week or the month that is actually there in that

00:37:23.489 --> 00:37:29.099
moment, looks them in the eye. It smiles, affirms

00:37:29.099 --> 00:37:33.219
what they're saying, says it back to them, connects.

00:37:33.619 --> 00:37:37.840
Like, you could probably change someone's day

00:37:37.840 --> 00:37:40.940
with just being present, looking them in the

00:37:40.940 --> 00:37:45.380
eye, nodding and smiling in a genuine way. And

00:37:45.380 --> 00:37:49.739
the speediness, the AI, the technology, that's

00:37:49.739 --> 00:37:51.980
not going away. There's too much money in it,

00:37:52.059 --> 00:37:56.829
right? It's not going away. But we're definitely

00:37:56.829 --> 00:38:02.829
in a situation where we can be the person that

00:38:02.829 --> 00:38:06.210
provides a little moment of peace and connection

00:38:06.210 --> 00:38:10.269
to someone else. That's great. That's perfect.

00:38:10.960 --> 00:38:13.699
That's a perfect answer to the question. Andrew,

00:38:13.840 --> 00:38:17.380
this was a great podcast. I thank you so much

00:38:17.380 --> 00:38:20.039
for coming on. If somebody wanted to get hold

00:38:20.039 --> 00:38:23.119
of you, either just to ask you a question or

00:38:23.119 --> 00:38:26.280
to ask you about coaching, where can they reach

00:38:26.280 --> 00:38:29.719
you? Yeah, great place to reach me is on LinkedIn.

00:38:29.880 --> 00:38:32.360
You can find me. It's just Andrew Hinkelman.

00:38:33.420 --> 00:38:37.920
And one thing that I'll say is I do a lot of.

00:38:38.539 --> 00:38:41.500
what I might call pro bono coaching. If someone

00:38:41.500 --> 00:38:45.960
wants to just see what coaching is, I take an

00:38:45.960 --> 00:38:50.119
hour with tons of people week to week just to

00:38:50.119 --> 00:38:54.159
do a real conversation, not unlike the conversation

00:38:54.159 --> 00:38:55.860
that we're having right now. It's just what's

00:38:55.860 --> 00:38:58.849
going on. What are you working on? Where's the

00:38:58.849 --> 00:39:01.389
friction? That's something that I do with people

00:39:01.389 --> 00:39:04.190
frequently. We just take an hour and you can

00:39:04.190 --> 00:39:06.750
get a feel for what a real coaching session is

00:39:06.750 --> 00:39:09.789
like. So that's something that I'd offer to any

00:39:09.789 --> 00:39:12.949
of your audience. On my LinkedIn, there is a

00:39:12.949 --> 00:39:15.630
link to book time with me. That's a great way

00:39:15.630 --> 00:39:19.750
to connect. Great, Andrew. Thank you so much.

00:39:19.789 --> 00:39:22.710
And I hope people will take you up on it and

00:39:22.710 --> 00:39:26.250
they will all contact you soon. Absolutely. Thank

00:39:26.250 --> 00:39:32.570
you, Michael. Appreciate it. Well, hold on, folks.

00:39:32.929 --> 00:39:35.809
Don't go anywhere. Let's hear from our sponsors.

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00:40:25.989 --> 00:40:29.159
We're out, folks. A huge thank you to our guests

00:40:29.159 --> 00:40:32.480
for sharing such incredible insights today. And

00:40:32.480 --> 00:40:35.320
of course, a big shout out to you, our amazing

00:40:35.320 --> 00:40:38.320
listeners, for tuning in and spending your time

00:40:38.320 --> 00:40:41.420
with us. If you're interested in my digital courses,

00:40:41.699 --> 00:40:44.719
being coached or having me come and talk to your

00:40:44.719 --> 00:40:48.179
company, just go to Michael and fill out the

00:40:48.179 --> 00:40:51.780
request form. Remember, networking isn't about

00:40:51.780 --> 00:40:55.480
being perfect. It's about being present. So take

00:40:55.480 --> 00:40:58.030
what you've learned today. get out there, and

00:40:58.030 --> 00:41:00.969
make some meaningful connections. If you've enjoyed

00:41:00.969 --> 00:41:03.670
this episode, please don't forget to subscribe,

00:41:03.889 --> 00:41:06.730
leave us a review, and share it with someone

00:41:06.730 --> 00:41:08.789
who could use a little networking inspiration.

00:41:09.610 --> 00:41:12.710
Let's keep the conversation going. You can find

00:41:12.710 --> 00:41:17.050
me on Apple, Spotify, Pandora, YouTube, or my

00:41:17.050 --> 00:41:20.929
website, foreman .com slash podcasts.
