WEBVTT

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Welcome back to Networking Unleashed, Building

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Profitable Connections. I'm your host, Michael

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Foreman, and today we're talking about a game

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changer in the world of business and networking

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communication. Listen, that's right in my wheelhouse.

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So listen, you've probably heard how you say

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something is just as important as what you say.

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And what if I told you that in today's competitive

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environment, Superior communication isn't optional.

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It's your differentiator. My guest today is a

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master of helping people deliver messages that

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land with power, purpose, and profit. He believes

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that inferior doesn't win. And in this episode,

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you're going to find out exactly what that means

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for your next pitch, presentation, or conversation.

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Whether you're networking in a room full of strangers

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or speaking on a stage with high stakes, this

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conversation will help you out, speak up, and

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secure real results. Let's dive in. Now, before

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I introduce George, I just want to say that this

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is exactly what I talk about. This is exactly

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what I do, what I'm so passionate about when

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I go on stages, when I go into companies. He's

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the real deal. So I would like to introduce George

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Torok, and he has such a vast background. I'm

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going to let him introduce himself, but George,

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why don't you take it away? Thank you, Michael.

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Delighted to be talking with you and your listeners

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here on Networking Unleashed. And everyone starts

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somewhere, Michael, and I started out as a shy

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and introverted student. Now, those are two separate

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aspects. Some people confuse them, but shyness

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is a learned behavior, which means it can be

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unlearned. So introversion versus extroversion,

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I define as where you get your energy. I'm still

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an introvert. I know what to do. I can go to

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the networking events. And when it's time, I

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can stand up on a stage and speak to people.

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And I enjoy that. And I'm drained after. Totally

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wears me out. So that's where I started. And

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it actually started to change when I was in high

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school because I wanted to become popular. But

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I was afraid to stand out. So I pushed myself

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to be bold, to stand up, to answer questions

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in class, to ask the teacher questions, to walk

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up to that girl and talk to her. Oh, she's going

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to hurt me. No, she's not going to make fun of

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me. And I got over that. But it was a struggle.

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And later in my career, I learned to communicate

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more effectively. I'll tell you what the big

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change was. I attended a two -day workshop on

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presentation skills. And I went to that workshop

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thinking, in fact, my boss said, you don't need

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this. You're already good enough. And I thought,

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yeah, I'm good enough. And I went to the workshop

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and I came away with two big ahas. One, I wasn't

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as good as I thought I was. And I had to discover

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that myself. No one could tell me that. And two,

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I learned that effective communication is a skill

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set. And it's techniques that are based on principles.

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And the techniques can be learned, adapted to

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your style. But it's all skill. It's not natural

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talent. And anyone can learn to become a better

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communicator. And if you don't, you're going

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to be left behind. Absolutely. I can't, you made

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so many great points, but the most important

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thing is that networking communication is a skill

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and a talent. Okay. So you have to, and what

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do you do when you have to, what do you have

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to do to get better at a skill? What do you have

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to do with a talent? You have to practice, practice

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and practice. And then when you're finished with

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that, you have to practice again. Okay, so I've

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developed about 10 questions that I'd like to

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ask you, but I'm really interested in your answers

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because each one is something that I talk about.

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So I'm very interested to hear. You talk about

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communication being a differentiator. How can

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professionals use this edge to stand out when

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networking in crowded industries? People will

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remember you based on how they felt when they

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met you and when you had a conversation with

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them. And that will be determined by how you

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communicated with them. And I'll give you an

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example of a recent conversation at a networking

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event I attended. The person said to me, he thought

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he was being, perhaps he thought he was being

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clever. So his opening statement was, what brings

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you here today? And I could have said my car

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or it could have been funny and said my steed.

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But instead, I said curiosity, curiosity in the

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search for a positive conversation. And he looked

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at me and he didn't know what to say. He had

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no follow up. So he started the conversation,

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what he thought was a clever question, but he

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didn't know how to continue it. And so it. We

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picked up the conversation at some point, but

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it went through this flat part. So be prepared

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to listen to people. And he could have responded

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with, oh, that's different. What makes you curious,

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George? So pick up on what people say and engage

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them, and they'll remember you. And I don't remember

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the guy's name. And if I see him again, I'm probably

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not going to go walk over to him because he left

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me with a yucky feeling. Right. That's right.

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And the important thing that you said was that

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you had to have active listening. Active listening

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is so important because you have to respond to

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what the person is asking you, not the next thing

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that you want to say. So when he got confused,

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because he tried to come out of his little bag

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of tricks of what to say, and you just hit him

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right back. So that's very good. And I'll have

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to remember that. Okay, so what are the most

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common mistakes people make when presenting themselves

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at networking events and how can they avoid them?

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One of the most common mistakes is that they

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think it's all about them. that they're there

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to give their 30 second or two minute or pitch

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about, here's what I do. Here's what I sell.

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Give me your card. I'll get lost. Get out of

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my face. This is the feeling that I have when

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that happens. And here's another, I remember

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a person approached me and they start talking

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to me, but while they're talking to me. their

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eyes are looking up. They're going up like this.

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And I realized that what they were doing is they

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weren't talking to me. They were reading the

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script that they had memorized in their head.

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So that's all they were there for. And then when

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they're done, I just looked at them and said,

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well, that's interesting. So the first thing

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is, it's not about you. It's about making connections.

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And connections means building a relationship.

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And another mistake is to write people off because

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you think, oh, this person is an incline for

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me. I'm not going to talk to them. I'm not going

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to waste my time with them. Guess what? That

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person might introduce you to someone else or

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they might simply give you energy when you arrive

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the next time because you already have a connection.

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So those are a couple of the mistakes. And the

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third mistake is. Not following up because it's

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about a relationship. And can you imagine if

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you can you imagine getting married and the first

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year you the year later after the marriage, you

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have a first anniversary and you give your spouse

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flowers and a card and all that. And you think,

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OK, that's done. I don't have to do that anymore.

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Don't work that way. That's a good analogy. I

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haven't thought about it that way. Follow up.

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is so important. It's more important, I think,

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than actually meeting the person, by the way.

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But the follow -up and the way you do it and

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what you do is so very important. And you brought

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it out. That's a great analogy. If you don't

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mind, I'm going to have to steal that, okay?

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All yours. It's free. It's a gift. Okay. Okay.

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So you say inferior doesn't win. What are the

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signs that someone is delivering in an inferior

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presentation or pitch? And how do they level

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up fast? A sure sign is when it's when they're

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talking about it's all about themselves. And

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I get another example. I attended a webinar the

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other day and 10 minutes in. The speakers are

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still introducing each other. And I used to show

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up early for those type of webinars, but now

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I know to show up at least a couple minutes in

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so I can skip that nonsense. But 10 minutes in,

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they're still introducing each other. They're

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talking about themselves. I don't care. That's

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not why I showed up. So stop talking about yourself

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and make it about the audience real quick. Engage

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the other person quickly and make it about them.

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And here's a tip to make. your presentation more

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about your listener, your audience. Use the word

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you. So here's what this means to you. Here's

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how you can benefit. Here's what you can do.

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Or has this ever happened to you? So speak to

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them as if you're speaking. So if you're speaking

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to an audience, speak to them as if you're speaking

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to one person. And use the same, if you're speaking

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to one person, you're speaking to one person,

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but use the word you and stop using the word.

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If the speaker is using the word I a lot, they're

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into themselves. That's very good. And I would

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say that in my presentations, I use the word

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you because I always believe that I'm talking

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to one person. I may be talking to 10, 20, 50,

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100, 200, 300. I always use the word you. So

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that's very good. I hope everybody that's listening

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is listening to George because he knows what

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he's talking about. Listen to what he's saying

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and use you in your presentations. And Michael,

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I'll add one point to that. Don't say you guys.

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Yuck. That's so gang talk. That's gang talk,

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street talk. You don't talk to people, you guys.

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Well, especially when you're trying to be inclusive,

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right? Inclusive, meaning men and women. So if

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you say you guys, most of the women will say,

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all right, I understand he's saying it to the

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masses, but some of them may say, what about

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me? So absolutely, you're 100 % correct. In your

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experience, how does a powerful presentation

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translate into profitable connections? And can

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you share a specific story? Ah, an effective

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presentation leaves people knowing what to do

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next. And I'll give you an example of actually

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a client that I helped. This client was pitching

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for a $10 million contract. And they had been

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failing in their presentations recently. So I

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coached him on this. And we spent... three days

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together working on this presentation. And initially,

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he had a 60 -minute presentation because they

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said, you've got 60 minutes. Guess what? You

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don't need to fill it. When we recreated his

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presentation, it was 12 minutes long. He's got

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60 minutes, and 12 minutes wasn't a magic number.

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It's just that when we were recreating the presentation,

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we got to that point, and I realized that was

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all he needed to say. And this is what many people

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don't realize. Say less. Say the minimum that

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you need to say to get the results that you want.

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And in this case, he delivered his 12 minutes.

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Now, can you imagine the committee listening

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to him and going, wow, the man's done in 12.

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This is fabulous. I like this guy already. And

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they spent the rest of the time asking him questions.

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So it became more of a conversation than a pitch.

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Very good. And if you keep it conversational,

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then that will also keep the attention of the

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people involved. Okay, so give me your top strategies

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for making a lasting first impression, whether

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in person, on stage, or even in Zoom. Different

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environments, but there are some similar techniques.

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First of all, connect with people. And so, for

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example, when you're on stage, make eye contact

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with people. Now, what if you got 100, 500 people

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in a room, 1 ,000 people? You might, I can't

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look at everybody. Yes, but it's not who you

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looked at. It's who believed you looked at them.

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So if you look off to the one side here, you're

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looking at that person over there, that five

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or six or maybe 10 people around them believe

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you looked at them. So talk to them for a sentence.

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or two and then move your eyes over here to another

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part of the room so by the end of the presentation

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everyone feels that you looked at them and therefore

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we're talking directly to them now when you're

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in zoom of course you need to spend the time

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looking into the camera not the screen because

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you think i'm looking at them no you're not it

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doesn't look that way you got to look at the

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camera which is hard to do it's a training but

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the audience needs to believe that you looked

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at them another technique is to engage people

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throughout. Our attention span is so short today

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that you need to engage people every, it depends

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how many seconds or minutes you need to engage

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them. And there's two main ways you engage people.

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One is changes in your delivery, and two is by

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involving them. And one of the best techniques

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that actually uses Both of those methods is to

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tell stories that involve them, that they can

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see themselves involved in. So there are a few

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of the ideas to connect with people. And of course,

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start on time. And even if you didn't start on

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time because the emcee was late, you finish on

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time and maybe a little bit early. I watched

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a speaker at an event. They had five minutes

00:15:47.700 --> 00:15:51.490
to speak. They spoke for 15. And they said at

00:15:51.490 --> 00:15:54.850
the end, oh, oops, we went a little over time.

00:15:55.309 --> 00:15:59.309
No, you didn't. You went three times over. And

00:15:59.309 --> 00:16:02.669
why would you think it was little? And so finish

00:16:02.669 --> 00:16:04.570
on time or a little bit early. And people go,

00:16:04.649 --> 00:16:09.070
whoa, that wasn't so bad. That's right. That's

00:16:09.070 --> 00:16:11.769
right. And when you try to engage your audience,

00:16:11.950 --> 00:16:15.250
I always have them ask them a question, have

00:16:15.250 --> 00:16:17.590
them raise their hand. you know, or something

00:16:17.590 --> 00:16:21.429
else like that. And I always try to engage. I

00:16:21.429 --> 00:16:24.429
think my audience, the bigger audience last year

00:16:24.429 --> 00:16:27.029
was about 300 people. And I broke it up into

00:16:27.029 --> 00:16:30.509
four segments, sections. And I just crossed my

00:16:30.509 --> 00:16:34.250
eyes and I stared right at the people and everybody

00:16:34.250 --> 00:16:36.990
thought I was looking at them, but I didn't see

00:16:36.990 --> 00:16:41.169
anybody, but that was just me. Okay. How does

00:16:41.169 --> 00:16:45.490
one balance authenticity with professionalism?

00:16:45.759 --> 00:16:49.580
in high stakes networking or speaking situations.

00:16:50.700 --> 00:16:55.379
Ah, and that's a terrific question to ask because

00:16:55.379 --> 00:16:59.600
some people say they, some people, for example,

00:16:59.600 --> 00:17:01.860
say, oh, I don't rehearse because I want to be

00:17:01.860 --> 00:17:05.960
natural. Guess what? Anyone who's good at what

00:17:05.960 --> 00:17:09.839
they do in any kind of performance, whether it's

00:17:09.839 --> 00:17:13.859
music, dance. The sporting world, you think those

00:17:13.859 --> 00:17:15.900
people who are out there playing those sports,

00:17:16.059 --> 00:17:18.859
those multi -million dollar athletes don't rehearse,

00:17:18.920 --> 00:17:22.480
don't practice. You think that the great pianists

00:17:22.480 --> 00:17:25.420
of the world don't play scales to rehearse to

00:17:25.420 --> 00:17:27.460
get their fingers working. Of course they do.

00:17:27.519 --> 00:17:30.099
That's how they come across natural. But see,

00:17:30.200 --> 00:17:32.839
too many people stop rehearsing too early. So

00:17:32.839 --> 00:17:36.079
first of all is to remember to rehearse. And

00:17:36.079 --> 00:17:41.380
then, ah, but. Stay real. Be in the moment. Just

00:17:41.380 --> 00:17:45.440
because you are the performer, you're on stage,

00:17:45.799 --> 00:17:52.180
stop thinking of yourself as a star because the

00:17:52.180 --> 00:17:55.140
audience will feel it. And I watched a presentation

00:17:55.140 --> 00:18:00.400
last week where one person told his story. One

00:18:00.400 --> 00:18:02.559
of the speakers just told his story of how he

00:18:02.559 --> 00:18:04.759
built his business and the challenges they had

00:18:04.759 --> 00:18:09.470
and the problems. Was he dynamic? No. However,

00:18:09.769 --> 00:18:13.150
he was real. And when he was telling his story

00:18:13.150 --> 00:18:15.569
of struggle, and then this happened, and that

00:18:15.569 --> 00:18:18.789
went wrong, and we're thinking, holy crap, how

00:18:18.789 --> 00:18:21.369
does he keep going? How does he have the perseverance?

00:18:21.450 --> 00:18:24.529
I don't know if I could do it. So we felt him,

00:18:24.609 --> 00:18:29.069
his story. Another speaker spoke and gave us

00:18:29.069 --> 00:18:34.829
wonderful insights, yet he had an attitude. He

00:18:34.829 --> 00:18:39.529
had an attitude that just, he's not someone that

00:18:39.529 --> 00:18:41.549
I would want to sit and have coffee with because

00:18:41.549 --> 00:18:43.869
he would spend the whole time talking about himself.

00:18:45.410 --> 00:18:48.849
So connect with the audience. You are not the

00:18:48.849 --> 00:18:54.450
star. Your audience is the star. Absolutely.

00:18:54.589 --> 00:18:57.250
And I was just going to say that I always make

00:18:57.250 --> 00:19:00.950
the audience the star, right? But I go into networking

00:19:00.950 --> 00:19:03.609
communication with what's called a servant's

00:19:03.609 --> 00:19:07.109
heart. Right. I'm always looking to give and

00:19:07.109 --> 00:19:10.509
not to receive. Now, people say you go to a networking

00:19:10.509 --> 00:19:13.390
event and you're looking to sell either your

00:19:13.390 --> 00:19:16.210
widgets or whatever the case may be. Take that

00:19:16.210 --> 00:19:19.029
completely out of your mind. The people that

00:19:19.029 --> 00:19:23.170
I coach, I tell them all the same thing. Go in

00:19:23.170 --> 00:19:26.369
there looking to give to be that source for somebody

00:19:26.369 --> 00:19:28.430
that's going to be the referral source for two

00:19:28.430 --> 00:19:31.549
people. And you'll get so much more out of it

00:19:31.549 --> 00:19:34.960
when you're looking to give. not receive. So

00:19:34.960 --> 00:19:37.960
that's my main story. And that's powerful advice.

00:19:38.119 --> 00:19:41.519
And more people need to understand that the grease,

00:19:41.900 --> 00:19:45.180
if you assume that networking is a machine, the

00:19:45.180 --> 00:19:47.299
lubrication, the grease that keeps it working

00:19:47.299 --> 00:19:51.660
is helping other people. Absolutely. Absolutely.

00:19:52.099 --> 00:19:56.519
Okay. Let's talk about energy and delivery. What

00:19:56.519 --> 00:20:00.559
should networkers know about tone, pace, and

00:20:00.559 --> 00:20:07.349
presence? when they communicate. Your voice says

00:20:07.349 --> 00:20:13.190
a lot about how you feel. It says whether you

00:20:13.190 --> 00:20:16.750
are excited. It says whether you are being positive

00:20:16.750 --> 00:20:22.009
or whether you are maybe being deceptive or even

00:20:22.009 --> 00:20:24.170
feeling not confident about what you're saying.

00:20:24.289 --> 00:20:30.240
So your tone, your pace. So for example, And

00:20:30.240 --> 00:20:32.940
it's not necessarily how you feel. It's how the

00:20:32.940 --> 00:20:36.839
audience perceives the message. So, for example,

00:20:37.000 --> 00:20:42.519
if you are chattering away at me a mile a minute

00:20:42.519 --> 00:20:45.660
and I barely have a time to listening to what

00:20:45.660 --> 00:20:47.299
you're saying, I'm trying to digest what you're

00:20:47.299 --> 00:20:49.480
saying, but you're going so fast that I can't

00:20:49.480 --> 00:20:54.160
even decipher. That's annoying. And it strikes

00:20:54.160 --> 00:20:58.450
me. It comes across as you are obviously nervous

00:20:58.450 --> 00:21:02.450
talking about this topic, especially if you just

00:21:02.450 --> 00:21:06.130
keep talking without pausing. So, for example,

00:21:06.369 --> 00:21:09.769
some people believe that they can't have any

00:21:09.769 --> 00:21:12.230
blank spaces, can't have any pauses in there.

00:21:12.349 --> 00:21:16.730
But the reality is the pauses give you a chance

00:21:16.730 --> 00:21:20.769
to breathe. And it gives the audience a chance

00:21:20.769 --> 00:21:24.710
to digest what you just said. And if you can

00:21:24.710 --> 00:21:27.349
demonstrate that you can stop talking for two

00:21:27.349 --> 00:21:32.230
or three seconds, the audience feels more comfortable

00:21:32.230 --> 00:21:34.650
because it's not like you're trying to ram something

00:21:34.650 --> 00:21:38.849
down our throat. Absolutely. And what I've used

00:21:38.849 --> 00:21:42.750
is a good rule of thumb. Comedians. Comedians

00:21:42.750 --> 00:21:45.670
have a great presence. They pause at the right

00:21:45.670 --> 00:21:48.450
time. They actually wait. for something back

00:21:48.450 --> 00:21:52.430
from the audience. And I follow a lot of comedians.

00:21:52.549 --> 00:21:55.269
And when they're on stage and something doesn't

00:21:55.269 --> 00:21:56.670
work, they look at it and they say, okay, that

00:21:56.670 --> 00:21:58.269
didn't work. So I'm going to write that down.

00:21:58.349 --> 00:22:02.150
And they move on. So if you make a mistake, it's

00:22:02.150 --> 00:22:04.029
not the end of the world. You made a mistake.

00:22:04.369 --> 00:22:08.549
But when you are active listening and you respond

00:22:08.549 --> 00:22:13.049
to what they said, pause. And I read an entire

00:22:13.049 --> 00:22:17.380
book about the pause after you listen. because

00:22:17.380 --> 00:22:21.839
it is so very important. It does, A, give them

00:22:21.839 --> 00:22:26.259
time to digest what you have said, and also gives

00:22:26.259 --> 00:22:31.180
you time to respond to what they said. It serves

00:22:31.180 --> 00:22:34.640
multiple purposes, but the pause is so very important

00:22:34.640 --> 00:22:37.839
with the pace and your tone. Always, you raise

00:22:37.839 --> 00:22:39.619
your voice, you lower your voice, you raise your

00:22:39.619 --> 00:22:41.579
voice, you lower your voice, but you have to

00:22:41.579 --> 00:22:44.640
do it in such a way. But yes, very good, very

00:22:44.640 --> 00:22:49.569
good. Okay, so here's a good one. What role does

00:22:49.569 --> 00:22:52.589
storytelling play in effective communication,

00:22:52.990 --> 00:22:56.809
especially when trying to build meaningful business

00:22:56.809 --> 00:23:03.549
relationships? Stories make the difference between

00:23:03.549 --> 00:23:06.890
success and failure. No question. Stories engage

00:23:06.890 --> 00:23:11.750
us. Stories stimulate our imagination. Stories

00:23:11.750 --> 00:23:18.309
build trust. The best stories are ones that create

00:23:18.309 --> 00:23:23.569
a visual in the mind of your listener and trigger

00:23:23.569 --> 00:23:28.250
an emotion. At the least... at least one of those,

00:23:28.349 --> 00:23:30.890
either an emotion or a visual, but those are

00:23:30.890 --> 00:23:32.990
the best stories and people need to see themselves

00:23:32.990 --> 00:23:35.630
in your stories. And I'll give you a quick example.

00:23:35.789 --> 00:23:39.349
I was speaking to a group of entrepreneurs and

00:23:39.349 --> 00:23:42.990
this was actually some years ago. And I told

00:23:42.990 --> 00:23:46.509
a story about my teenagers, about the challenge

00:23:46.509 --> 00:23:49.450
of the teenagers. Now, the interesting fact,

00:23:49.509 --> 00:23:52.250
the reason that I told the teenager story is

00:23:52.250 --> 00:23:55.700
because I, at the time, I looked young for my

00:23:55.700 --> 00:23:58.019
age and I wanted the audience to know that I

00:23:58.019 --> 00:24:00.319
was old enough to have teenagers. So I worked

00:24:00.319 --> 00:24:02.119
in the story about teenagers and the frustration

00:24:02.119 --> 00:24:05.880
and communication. And I know I connected because

00:24:05.880 --> 00:24:09.599
after my presentation, people came up to me and

00:24:09.599 --> 00:24:16.799
started telling me about their teenagers. That's

00:24:16.799 --> 00:24:19.019
how you should. Yep. That's how you know you're

00:24:19.019 --> 00:24:21.220
connected with them. That's very good because

00:24:21.220 --> 00:24:24.119
you had a connection with the people you were

00:24:24.119 --> 00:24:26.680
speaking to. And that, of course, is the ultimate

00:24:26.680 --> 00:24:30.259
goal. But I feel that the storytelling, it can't

00:24:30.259 --> 00:24:32.640
be too long. The story can't take up a half an

00:24:32.640 --> 00:24:36.019
hour. But if you have that quick story and if

00:24:36.019 --> 00:24:41.099
you have a few stories, I use slides when I present.

00:24:42.220 --> 00:24:45.019
But I have a few stories that I keep in my back

00:24:45.019 --> 00:24:48.940
pocket. for those audiences that it's appropriate

00:24:48.940 --> 00:24:52.519
for. But I feel that storytelling is a very important

00:24:52.519 --> 00:24:55.759
part of presentation, networking, and everything

00:24:55.759 --> 00:25:00.920
else. Not as much with networking, because networking,

00:25:01.019 --> 00:25:04.319
you don't have that time, unless it's a one -on

00:25:04.319 --> 00:25:06.940
-one, something like that. But yes, that's very

00:25:06.940 --> 00:25:10.859
good. Okay. What do you recommend to someone

00:25:10.859 --> 00:25:15.069
who struggles with speaking confidently? in front

00:25:15.069 --> 00:25:18.329
of others, especially when trying to make a connection

00:25:18.329 --> 00:25:25.309
that counts. First of all, realize that feeling

00:25:25.309 --> 00:25:30.009
anxious or nervous when speaking to other people,

00:25:30.089 --> 00:25:33.809
whether it's one person, a half dozen, or a few

00:25:33.809 --> 00:25:37.970
hundred, feeling anxious is normal. So if you

00:25:37.970 --> 00:25:41.950
have experienced any form of anxiety, nervousness,

00:25:42.029 --> 00:25:44.380
you're normal, okay? You're normal. Get over

00:25:44.380 --> 00:25:46.400
it. You're not the only person in the world.

00:25:46.480 --> 00:25:52.799
Now, here's something to keep in mind. And here's

00:25:52.799 --> 00:25:56.160
a question to think about. Is it more important

00:25:56.160 --> 00:26:04.019
to feel confident or to appear confident? And

00:26:04.019 --> 00:26:06.559
people sometimes ask this question of some of

00:26:06.559 --> 00:26:09.460
my audiences and people say they want both. That's

00:26:09.460 --> 00:26:12.279
nice, but you can't always have both. And there

00:26:12.279 --> 00:26:15.500
will be those moments when you have those pangs

00:26:15.500 --> 00:26:20.099
of anxiety. The audience, the listeners don't

00:26:20.099 --> 00:26:24.700
need to know. They don't need to know. And so

00:26:24.700 --> 00:26:26.900
what if you stumble, you make a mistake? Big

00:26:26.900 --> 00:26:30.940
deal. We'll actually like you more when you appear

00:26:30.940 --> 00:26:35.400
imperfect. Like us. When you appear human, stop

00:26:35.400 --> 00:26:38.619
trying to be super person. You're not super person.

00:26:39.299 --> 00:26:42.559
And even Superman had kryptonite. It's okay to

00:26:42.559 --> 00:26:45.539
be imperfect. It's okay to be nervous. And if

00:26:45.539 --> 00:26:49.019
you stumble, you trip on a word, don't worry

00:26:49.019 --> 00:26:52.359
about it. Just smile. So here's the secret. When

00:26:52.359 --> 00:26:57.859
you're feeling nervous, smile. Now, you won't

00:26:57.859 --> 00:27:00.680
feel like smiling. You won't. But make a small

00:27:00.680 --> 00:27:05.289
smile. And guess what? When you smile, and especially

00:27:05.289 --> 00:27:07.890
if you smile just after you stumble, people look

00:27:07.890 --> 00:27:10.509
at you and go, oh, the speaker's got it under

00:27:10.509 --> 00:27:12.809
control. There's no problem. Look, he's smiling.

00:27:13.109 --> 00:27:15.690
Everything's okay. But if you make a mistake

00:27:15.690 --> 00:27:19.049
and you frown and go, oh, my God. Oh, I made

00:27:19.049 --> 00:27:21.670
a mistake. They'll know. You don't want them

00:27:21.670 --> 00:27:24.210
to know. You just show them that you're just

00:27:24.210 --> 00:27:26.829
delivering your presentation and there's little

00:27:26.829 --> 00:27:29.609
stumbles in there just to make you look human.

00:27:29.650 --> 00:27:33.880
And just be human. Yeah, absolutely. And I have

00:27:33.880 --> 00:27:37.920
found that owning the mistake, and I've made,

00:27:38.039 --> 00:27:40.339
I can't tell you how many mistakes I've made,

00:27:40.460 --> 00:27:43.160
right? But I just said, oh, that one's on me.

00:27:43.259 --> 00:27:46.400
And I just moved on and went over it. And that's

00:27:46.400 --> 00:27:49.400
the best. And the audience reacts to that. They

00:27:49.400 --> 00:27:51.980
say, oh, he's got that type of thing. And there's

00:27:51.980 --> 00:27:54.039
been like a lot of things. I was on a stage one

00:27:54.039 --> 00:27:57.720
time that the floor felt, it's like a two foot

00:27:57.720 --> 00:28:01.980
floor, a false floor, and it fell through. You

00:28:01.980 --> 00:28:04.539
know, and I'm sitting there and I'm looking down

00:28:04.539 --> 00:28:06.299
and I'm looking up at them. I said, boy, I'm

00:28:06.299 --> 00:28:09.299
feeling mighty low. And I got up onto the stage

00:28:09.299 --> 00:28:12.359
and I just moved on because it happens. Things

00:28:12.359 --> 00:28:15.559
happen. But I'll give you an instance of what

00:28:15.559 --> 00:28:19.660
I heard of. This was a speaker many years ago,

00:28:19.740 --> 00:28:23.519
was on stage and they tripped and they fell down.

00:28:23.819 --> 00:28:26.160
And of course, the audience, they're worried

00:28:26.160 --> 00:28:28.740
about this person. And the person, while they're

00:28:28.740 --> 00:28:32.009
down, they said. I guess I'll now take questions

00:28:32.009 --> 00:28:37.910
from the floor. And of course, the audience burst

00:28:37.910 --> 00:28:40.130
out into laughter because they knew he was OK.

00:28:40.410 --> 00:28:43.069
And he got out, dusted himself off. He was able

00:28:43.069 --> 00:28:46.710
to carry on. That's great. That's a great line.

00:28:46.990 --> 00:28:49.269
I hope I remember something like that if it ever

00:28:49.269 --> 00:28:52.269
happens to me. And here's something to keep in

00:28:52.269 --> 00:28:56.069
mind. The more you. you speak in front of people,

00:28:56.190 --> 00:28:58.869
the more likely you're going to have things go

00:28:58.869 --> 00:29:02.150
wrong, whether it's a technical problem or a

00:29:02.150 --> 00:29:04.549
technical problem is most common, but it could

00:29:04.549 --> 00:29:06.470
be a disturbance from the next room. It could

00:29:06.470 --> 00:29:08.910
be something happening and a chair falls over.

00:29:09.029 --> 00:29:12.150
It could be a server drops a plate of food. Think

00:29:12.150 --> 00:29:16.569
of those instances ahead of time and prepare

00:29:16.569 --> 00:29:19.730
a line. And it doesn't have to be tremendously

00:29:19.730 --> 00:29:24.619
funny. It could be. And it's easy. Pick a line

00:29:24.619 --> 00:29:28.960
from a popular movie or a song or something in

00:29:28.960 --> 00:29:32.480
the news that you can use. And people will think

00:29:32.480 --> 00:29:34.240
they'll laugh. They'll think you are so clever.

00:29:34.339 --> 00:29:37.619
But you prepared this line years ago. You had

00:29:37.619 --> 00:29:40.599
it ready. You had it. Oh, beam me up, Scotty.

00:29:41.339 --> 00:29:43.519
You've been waiting to say that line for years.

00:29:44.299 --> 00:29:48.680
It's true. You have to seem as though. It's off

00:29:48.680 --> 00:29:51.900
the cuff, but you're prepared for it for years.

00:29:52.180 --> 00:29:55.059
You may never use it, but you have it in your

00:29:55.059 --> 00:29:58.180
little bank of lines. Yeah. All right. So let's

00:29:58.180 --> 00:30:01.640
bring this podcast full circle. If a listener

00:30:01.640 --> 00:30:04.579
wants to become a must -remember communicator

00:30:04.579 --> 00:30:08.480
starting today, what's the first small change

00:30:08.480 --> 00:30:11.420
they should make and how should they speak or

00:30:11.420 --> 00:30:19.119
present themselves? This is a combination. Say

00:30:19.119 --> 00:30:25.259
less, listen more. Yes. I'll give you another

00:30:25.259 --> 00:30:28.279
example of a client I was working with. He's

00:30:28.279 --> 00:30:32.680
presenting to a group the services that he provides

00:30:32.680 --> 00:30:35.180
and it's IT related and it can help them save

00:30:35.180 --> 00:30:39.500
costs. And he sent me his slide deck. And, of

00:30:39.500 --> 00:30:41.500
course, the first three, four slides were all

00:30:41.500 --> 00:30:43.660
about him and who we are in history. I said,

00:30:43.700 --> 00:30:45.519
get rid of that. Throw it out. No one wants that.

00:30:45.579 --> 00:30:48.640
They don't care. I said, instead, I said, why

00:30:48.640 --> 00:30:51.079
are you talking to this department? Well, they're

00:30:51.079 --> 00:30:54.240
the biggest department in spending, biggest budget

00:30:54.240 --> 00:30:56.940
in the organization. I said, okay. So you want

00:30:56.940 --> 00:30:59.440
to connect with them on that. So start with something

00:30:59.440 --> 00:31:01.420
that means something to them. Your first slide

00:31:01.420 --> 00:31:04.990
will have the amount of their budget. the number

00:31:04.990 --> 00:31:07.109
go go look it up find out the number it's the

00:31:07.109 --> 00:31:09.589
biggest so put that on and if it's a rough approximation

00:31:09.589 --> 00:31:12.450
fine so you put that up and you tell them here's

00:31:12.450 --> 00:31:15.329
how much that's been budgeted or was spent last

00:31:15.329 --> 00:31:18.970
year and then the next slide is the promise that

00:31:18.970 --> 00:31:21.130
you make how much money you're going to save

00:31:21.130 --> 00:31:28.230
them now you got them Yeah, that's true. Now

00:31:28.230 --> 00:31:31.869
I, with networking communication, we say that

00:31:31.869 --> 00:31:35.210
if you do it properly, you're going to make X

00:31:35.210 --> 00:31:39.289
dollars more than what you made last year. So

00:31:39.289 --> 00:31:41.650
that's very, cause that puts it in their head

00:31:41.650 --> 00:31:45.670
immediately that saying, okay, I better listen

00:31:45.670 --> 00:31:49.359
because either a, I'm going to save. a hundred

00:31:49.359 --> 00:31:52.519
thousand dollars or B, I'm going to make a hundred

00:31:52.519 --> 00:31:54.720
thousand dollars, whatever the case may be. But

00:31:54.720 --> 00:31:57.519
put that, I learned that if you put what you

00:31:57.519 --> 00:32:00.579
want to say really in the first slide or second

00:32:00.579 --> 00:32:04.099
slide, it grabs her attention. Okay. I'm listening

00:32:04.099 --> 00:32:06.000
to this now because I'm going to learn this.

00:32:06.200 --> 00:32:09.599
And yeah, so that's very true. Very good. Okay.

00:32:09.900 --> 00:32:13.960
So that's the last thing you want to say, George,

00:32:14.099 --> 00:32:16.829
this was. First of all, it was enlightening for

00:32:16.829 --> 00:32:20.710
me because I learned so much about presentation,

00:32:21.009 --> 00:32:24.789
about networking. And even though I'm the person

00:32:24.789 --> 00:32:27.849
that's going around and talking, I learned. So

00:32:27.849 --> 00:32:30.970
what does that tell all of my listeners? Practice.

00:32:31.170 --> 00:32:33.089
You never know where you're going to get more

00:32:33.089 --> 00:32:35.710
information. And whether I use it or not is up

00:32:35.710 --> 00:32:39.009
to me, but I'll probably use 90 % of what you

00:32:39.009 --> 00:32:43.190
said. So if anybody listening would like to get

00:32:43.190 --> 00:32:46.230
hold of you, either to be coached or whatever

00:32:46.230 --> 00:32:49.569
else for business, or even just to say hi, how

00:32:49.569 --> 00:32:51.930
can they get hold of you? Two ways, Michael.

00:32:52.029 --> 00:32:54.410
And thank you for that offer. You can find me

00:32:54.410 --> 00:32:57.109
on LinkedIn. That's where I'm most active. And

00:32:57.109 --> 00:33:00.309
it's George Torok. And you can also visit the

00:33:00.309 --> 00:33:04.269
website, speechcoachforexecutives .com. That's

00:33:04.269 --> 00:33:07.470
speechcoachforexecutives .com. You can read the

00:33:07.470 --> 00:33:10.349
blog posts. There are over 100 posts there of

00:33:10.349 --> 00:33:13.569
tips and ideas. And you can contact me directly

00:33:13.569 --> 00:33:15.789
through there as well. And we can have a chat.

00:33:15.930 --> 00:33:18.869
And if you're interested in, if you're thinking

00:33:18.869 --> 00:33:22.809
about improving your presentation, your communication,

00:33:23.049 --> 00:33:24.829
and you want to find out what coaching would

00:33:24.829 --> 00:33:27.910
look like, we can have an initial 20 -minute

00:33:27.910 --> 00:33:31.549
call, whether that's phone or on Zoom, just to

00:33:31.549 --> 00:33:34.849
explore. No obligation. Just reach out to me.

00:33:35.990 --> 00:33:39.549
Very good. George, this was outstanding. I was

00:33:39.549 --> 00:33:42.269
looking forward to this podcast for so long,

00:33:42.410 --> 00:33:47.509
and I'll talk to you real soon. My pleasure.

00:33:49.200 --> 00:33:52.359
Well, hold on, folks. Don't go anywhere. Let

00:33:52.359 --> 00:33:54.539
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-E -V -V -E -D -U -P -K -I -D -S dot org. Well,

00:35:07.889 --> 00:35:11.219
that's a wrap, folks. A huge thank you to our

00:35:11.219 --> 00:35:14.079
special guests for sharing such incredible insights

00:35:14.079 --> 00:35:17.460
today. And of course, a big shout out to you,

00:35:17.559 --> 00:35:21.159
our amazing listeners, for tuning in and spending

00:35:21.159 --> 00:35:24.760
your time with us. Remember, networking isn't

00:35:24.760 --> 00:35:27.420
about being perfect. It's about being present.

00:35:27.719 --> 00:35:30.460
So take what you've learned today, get out there

00:35:30.460 --> 00:35:33.739
and make some meaningful connections. If you

00:35:33.739 --> 00:35:36.250
enjoyed this episode. don't forget to subscribe,

00:35:36.550 --> 00:35:39.309
leave us a review, and share it with someone

00:35:39.309 --> 00:35:41.489
who could use a little networking inspiration.

00:35:42.449 --> 00:35:45.789
Let's keep the conversation going. You can find

00:35:45.789 --> 00:35:50.150
me on Apple, Spotify, YouTube, or my website,

00:35:50.409 --> 00:35:53.889
Michael. Until next time, keep practicing, keep

00:35:53.889 --> 00:35:56.449
connecting, and keep building those relationships.

00:35:57.010 --> 00:36:00.510
This is Michael signing off. Take care and happy

00:36:00.510 --> 00:36:00.909
networking.
