WEBVTT

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Hello, and welcome to Networking Unleashed, Building

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Profitable Connections. Welcome to the show,

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folks. I'm your host, Michael Foreman, and you're

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listening to the podcast where networking is

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more than just an awkward handshake and bad coffee.

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It's an art and a talent. But here's the twist.

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It's an art and talent you can actually learn.

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Yes, even if you're the person hiding in the

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corner at every event. pretending to check emails.

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Networking isn't just a nice skill to have. It's

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a game changer. When you get good at it, you'll

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wonder why you didn't start sooner. More connections,

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more opportunities, more profits. It's like unlocking

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a cheat code for life. So whether you're the

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life of the party or the just let me just stay

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home and text type, we've got something for you.

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So stick around. Let's turn those awkward small

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talk moments into big wins. Now I've got an amazing

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guest for you today. His name is Anders and he

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is, well, he's a speaker and author and a magician

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and a founder of. Gageified, if I say that correctly.

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I'm going to butcher the rest of it. So what

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I'm going to do is I'm going to allow Anders

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to give you his background, his bio, and we'll

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move on from there. Welcome to the show, Anders.

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Oh, thanks for having me, Michael. When you said

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butcher, usually it's my last name that gets

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butchered, which is French is boulanger. It's

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French for baker, but it looks like boulanger.

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Right. That's right. So, and I have a Swedish

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first name and a French last name. So one of

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them usually gets messed up. So you nailed the

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first name. So that's great. So yeah, Michael,

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you're right. I'm a magician originally. That's

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how I got started. I get when I was five years

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old, I got a little Fisher price magic set for

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Christmas and started doing magic at show and

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tell and at school and got to be 12 years old,

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started doing birthday parties. Then I ended

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up doing, you know, fairs and festivals as i

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grew older paid my way through university i got

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a four -year degree in physics and then never

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really used that degree i just kept on with the

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magic doing conferences and corporate events

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i put a suit on that kind of thing so that the

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same you know my magic evolved and then i got

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uh back in 2007 now i got trained by a man named

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joel bauer who was you know kind of the best

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who ever lived at trade show infotaining meaning

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you're performing as an entertainer in a trade

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show booth but the whole time you're actually

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communicating a message about the company to

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entice visitors to stop to listen and hopefully

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take action and go on a deeper booth journey

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you know at that particular particular client's

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booth right so i started doing that more and

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more and built up our business so we were not

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just me but other certified infotainers that

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work for engageify are working for companies

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like microsoft siemens avb fortinet you know

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billion dollar technology companies that we work

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for and then there's something that came out

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of this where we noticed there were some people

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maybe not as comfortable connecting with people

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maybe not as comfortable working a trade show

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booth and there's so many parallels michael of

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you know being at a trade show and networking

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right like in a lot of ways they're the same

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one in the same And so what we found is we needed

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a training to make sure that the booth staff

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were taking full advantage of the crowds that

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we were attracting to the booth, right? Sometimes

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we'd get a big crowd of people and we'd turn

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them over to the booth staff and they'd go, any

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questions? And they would just walk away. They

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wouldn't engage. So we started creating different

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trainings, whether it's for the... the engineer

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doing the demos whether it's for the subject

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matter experts doing the presentations whether

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it's just you know general booth staff how to

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work a booth and how to stop people in the aisles

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talk with them and and qualify them and and then

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even during the pandemic there was a shift too

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because of course there were no events so we

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were teaching virtual engagement meaning how

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do we attract someone's attention and keep their

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focus on you through a virtual meeting, whether

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you're selling, whether you are just meeting,

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maybe it's engaging your team, that sort of thing.

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So everything we do, it really, really does revolve

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around engagement. And that's what Engageify

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does. Engageify does, that's right. It's a good

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name for it. Okay, so how can businesses maximize

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their networking potential at trade shows and

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industry events? Well, I think for one, a lot

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of people need to, and even including myself,

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need to give yourself permission to be more of

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yourself at a show like that. And for some, it's

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easier than others, right? How people are wired,

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what people are comfortable in doing. But I find

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myself, you know, I kind of flick a switch where

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I know this is what is required in this environment.

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And it does require a great amount of energy.

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So I think there's something about... you know

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finding we call it an engaging personality but

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finding that sweet spot of yourself even if you

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are you know the the classic joke about engineers

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is how do you tell an extroverted engineer from

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an introverted engineer well the extroverted

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engineer will actually look at your feet as they

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speak to you instead of their own of course right

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so but is there a way we can just get a little

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bit more out of you right to be able to make

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these connections because sometimes we have to

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take some chances we have to you know one of

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the the things that we see in trade shows as

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people are walking by just trying to stop someone

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you're dealing with rejection on multiple times

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in a minute potentially right like if you tried

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to actually stop someone walking by and you know

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if we take that personally that's people will

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just like go hide in the closet of the the trade

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show booth right we we kind of can't do that

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so it's that idea of what is this you know kind

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of part of you that you can bring to the show

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that is a little bit bigger than you normally

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are and because of that it's not really you right

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we can kind of almost protect herself and so

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like hey some will some won't so what who's next

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right like just embrace that sort of motto so

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that because there's so many people to meet,

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right? We can't take it personally. So that's

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one of the things that I like to see is just

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people kind of bringing it and bringing that

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bigger version of themselves. Do you consider

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yourself an introvert or an extrovert? I'm definitely

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extroverted in a way. Like I have two kids, one

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takes after my wife, one takes after me. And

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it's very apparent, you know, that seeing the

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difference. I've always wanted to be on stage

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and perform. So I would... pretty much say i'm

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an extrovert in that way so in some ways i feel

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like you know i'm i don't know what it's like

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for an introvert so i always have to remind myself

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that you know it's not as easy you know for people

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who aren't wired that way or don't prefer to

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engage that way okay you know You're talking

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about the booths and attracting attention and

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getting the engaged, the customers or clients,

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potential clients. And there's a plethora of

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booths and there's so many to choose from. What

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do you have that you really have that that extra

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little thing to get their attention? Well, one

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of the things that. you know dopamine is one

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of these neurotransmitters you know what what

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captures our attention is is norepinephrine and

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dopamine so nor norepinephrine is the stress

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neurotransmitter right like this idea that we're

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we're we don't want to put our potential clients

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under stress even though you know if there was

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danger it would take our full attention right

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like that's how that works from a biological

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evolutionary point of view typically we don't

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want to do that right so the other side is what's

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in it for me what is that what is that you know

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the the you focused benefits are there uh things

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that we want to eat right the things that you

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know that idea going back again evolutionary

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so dopamine spikes are typically rewards so this

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is where you go back to the the giveaways at

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a trade show why are there giveaways because

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getting things free makes us for me right special

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we feel good and so typically giving something

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whether that is an experience maybe you know

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some booths you got the classic massage you know

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thing happening of course different giveaway

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items or gifts i i never like to call them like

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you know i like to call them a gift as opposed

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to sometimes people call them you know trinkets

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and trash like let's not diminish their value

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let's let's support their value right these days

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they call them call them swag a lot right as

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the gifts so that's one of the things that's

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going to possibly capture that attention but

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unless you upsell their time and attention into

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a deeper richer booth experience you know they're

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just going to go hey thanks i'm out of here right

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so how you use your interpersonal skills you

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know when you meet that person and connect with

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those people you know if you're able to start

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a conversation and find out maybe where they're

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from, find some commonalities, find some things

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that can unite the two of you, that person is

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probably just going to take it and run. So that's

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where our trainings come in, where we're bringing

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this attention to these skills that come naturally

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to some and some not so much, right? But the

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more we're able to raise the bar in the booth

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to create meaningful interactions. the better

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the chance we're going to have booth visitors

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listen to what it is differentiates the company

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it's going to you know find out why they should

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they should buy what's what is that that marketing

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message um so that's really you know a big part

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of is the dopamine i do have a another kind of

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framework if you like michael about how to make

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what you talk about more engaging would that

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be okay to share absolutely okay so we we use

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it as it's a it's an acronym save you so the

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word save and then just the letter u and save

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you is helpful because if you ever find yourself

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losing the attention of an audience or a group

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of people or one person even this will save you

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okay so i'm going to walk through each of the

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letters so the first s is simple now you got

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to make things simple and easy in terms of the

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language terms of your vocabulary in terms of

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making things. My original acronym was much longer.

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And I was like, okay, I got to like listen to

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my own advice here. So like, you know, this is

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only five letters. So, you know, it's better

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than it was before, right? So how can we simplify

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using, again, acronyms, alliterations, rhymes,

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you know, making your messaging pithy. and and

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interesting right so that's that's one thing

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all too often we're working in an industry where

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we have the curse of knowledge and we tend to

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lose people because we assume everyone knows

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what we know right that's right and so that's

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that's a dangerous place so making sure everything's

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simple the a is for authority and that authority

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is Not just like I'm important, but the idea

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that this information is coming from a place

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that maybe you're an expert. Perhaps it's how

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you talk about this information. And I'll give

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you a quick example, Michael. If I was talking

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about what I'm talking about now, Michael, and

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I was going up in my intonation all the time,

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I wouldn't sound very credible, would I? It would

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sound like, are you asking me a question or are

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you telling me, Anders? I'm not sure. right so

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how you carry yourself how you're dressed lends

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to that authority right we it's it's like we

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a doctor who's not wearing a white coat who's

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wearing doctor is wearing a t -shirt and sweatpants

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we're going to go ugh right like we're not going

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to want to listen to them right so that authority

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piece is you know setting yourself up for success

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in that way okay so so the simple so simple a

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is the authority V is for varying the senses

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or visual auditory kinesthetic. Michael, I know

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you've probably seen all kinds of personality

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assessments and ways of slicing and dicing how

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people operate. One of the ways the learning

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styles is the visual, seeing, auditory, hearing,

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kinesthetic feeling. And so when we actually,

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when we talk about something, talk about something,

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that's an auditory term, right? one might be

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able to see the differences in how others speak.

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See the differences, visual. Others speak, auditory

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again, right? And then so the feeling that someone's

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words give, again, feeling, kiss, text. So mixing

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those up allows you to almost shotgun blast being

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relatable to more of your audience. If we talked

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for a while, Michael, and you were on my podcast,

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we'd be able to pick up on each other's... typically

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with their preferred modality, which is a highfalutin

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way of saying, what is your preferred sense,

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right? And you're watching me, we're on this

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virtual call, you see my hands moving all over

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the place and I talk pretty fast. That is a hint

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that I'm a visual person. So you would probably

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talk about things being crystal clear or how

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does this look to you to engage me? But because

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we're at a trade show and we're talking to so

00:14:57.860 --> 00:15:01.679
many people, If you use multiple senses in your

00:15:01.679 --> 00:15:05.500
language, you're going to engage everyone, basically.

00:15:05.559 --> 00:15:07.620
We're kind of getting everyone on board. So it

00:15:07.620 --> 00:15:12.460
makes it more engageable, if you will. That's

00:15:12.460 --> 00:15:14.019
not a real word, but I'm going to use it in this

00:15:14.019 --> 00:15:17.820
case. That's right. So that's the S, the A, the

00:15:17.820 --> 00:15:24.159
V. The E is emotional in save you. And emotional

00:15:24.159 --> 00:15:26.200
meaning not we're trying to make people cry,

00:15:26.320 --> 00:15:30.779
but we want to. involve their emotions so that

00:15:30.779 --> 00:15:37.159
they remember the moment right yeah yeah so and

00:15:37.159 --> 00:15:40.379
and we can do that by the way that we are with

00:15:40.379 --> 00:15:42.820
the rapport that we have with that person right

00:15:42.820 --> 00:15:46.399
if someone's in tune with you they're gonna feel

00:15:46.399 --> 00:15:49.879
your feelings as well right so perfect example

00:15:49.879 --> 00:15:52.779
is one of the things i do in my trade show presentation

00:15:52.779 --> 00:15:55.139
i'll have a picture of a frustrated man pulling

00:15:55.139 --> 00:15:57.019
like pulling his hair out kind of idea right

00:15:57.019 --> 00:16:00.600
and i'll say how many people feel like this in

00:16:00.600 --> 00:16:03.179
your current role right and then people raise

00:16:03.179 --> 00:16:04.879
their hands and we haven't even talked about

00:16:04.879 --> 00:16:07.980
why but he's got this problem he's got a problem

00:16:07.980 --> 00:16:11.179
b problem and c problem how many of you saying

00:16:11.179 --> 00:16:13.340
people can relate yeah and i'm seeing all these

00:16:13.340 --> 00:16:17.320
nods of heads i'm saying it like oh what a pain

00:16:17.320 --> 00:16:20.539
right here's this frustrated guy you got this

00:16:20.539 --> 00:16:23.620
happen and everyone's going yeah so they're they're

00:16:23.620 --> 00:16:26.559
with me and i'm meeting them where they're at

00:16:26.559 --> 00:16:31.100
right so or kind of we're feeling the pain together.

00:16:31.639 --> 00:16:35.820
And then as the presentation progresses, then

00:16:35.820 --> 00:16:38.139
it becomes this, but what if there was a way

00:16:38.139 --> 00:16:43.259
that we could X, Y, and Z? How would that change

00:16:43.259 --> 00:16:46.659
how you operate your company, right? And now

00:16:46.659 --> 00:16:48.860
we're getting into a little bit more of an optimistic

00:16:48.860 --> 00:16:52.480
or this asking this question or getting into

00:16:52.480 --> 00:16:54.259
this place in their minds that they're thinking

00:16:54.259 --> 00:16:56.059
about what would it be like if they didn't have

00:16:56.059 --> 00:16:58.360
these problems. and now we're able to kind of

00:16:58.360 --> 00:17:01.139
take them on this emotional journey to like now

00:17:01.139 --> 00:17:04.079
we've got this happening this happening you're

00:17:04.079 --> 00:17:06.279
going to be able to see it all on one single

00:17:06.279 --> 00:17:08.859
pane of glass on the dashboard you're going to

00:17:08.859 --> 00:17:10.599
be able to measure all this and now i can kind

00:17:10.599 --> 00:17:13.140
of ramp up and get excited about it and they

00:17:13.140 --> 00:17:16.140
can get excited with me so when i say emotions

00:17:16.140 --> 00:17:18.980
it's like let people feel things and in business

00:17:18.980 --> 00:17:24.579
we're so you know hesitant to get emotional about

00:17:24.579 --> 00:17:28.279
it everything's all clear -cut data right? And

00:17:28.279 --> 00:17:30.880
so getting emotional with people, you can sweep

00:17:30.880 --> 00:17:33.279
people away with your energy, Michael, right?

00:17:33.400 --> 00:17:37.039
Like in a personal interaction, people like,

00:17:37.220 --> 00:17:40.240
you know, people who are enthusiastic about something,

00:17:40.380 --> 00:17:42.920
right? Enthusiasm is contagious. And I think

00:17:42.920 --> 00:17:46.460
there's something magical about that. Okay. So

00:17:46.460 --> 00:17:49.859
that's what the emotion is about. And then the

00:17:49.859 --> 00:17:52.660
last one, the U, just the letter U is for you

00:17:52.660 --> 00:17:54.700
focused. And we kind of covered that a little

00:17:54.700 --> 00:17:57.920
bit. talking about what's in it for them everybody's

00:17:57.920 --> 00:18:00.200
favorite radio station that's the classic cliche

00:18:00.200 --> 00:18:04.019
right wiifm what's in it for me and so making

00:18:04.019 --> 00:18:07.079
sure that it is focused on their outcomes right

00:18:07.079 --> 00:18:09.779
and so everyone's goes through life wondering

00:18:09.779 --> 00:18:13.240
you know what can i you know what can i eat what

00:18:13.240 --> 00:18:16.640
can i you know like evolutionary You want to

00:18:16.640 --> 00:18:18.359
mate with something, you want to eat something,

00:18:18.480 --> 00:18:20.619
and you want to avoid being eaten yourself and

00:18:20.619 --> 00:18:22.119
being killed, right? So we're always getting

00:18:22.119 --> 00:18:24.700
away from the danger and going towards what we

00:18:24.700 --> 00:18:27.619
want. And so that's the other piece is making

00:18:27.619 --> 00:18:31.539
sure whatever topic content you have, make it

00:18:31.539 --> 00:18:34.039
about what they want or make it about what they

00:18:34.039 --> 00:18:37.279
don't want to happen to them too. Like avoiding

00:18:37.279 --> 00:18:39.920
these pitfalls, right? That'll get their attention

00:18:39.920 --> 00:18:43.240
as well. And so that's our little save you acronym.

00:18:43.849 --> 00:18:48.950
And that's wonderful. I'm trying to place everything

00:18:48.950 --> 00:18:51.569
that you just said with the SAVE YOU acronym

00:18:51.569 --> 00:18:56.670
within the networking world. And it's so close.

00:18:57.029 --> 00:19:00.750
You be authentic, you be present, you listen

00:19:00.750 --> 00:19:03.190
to the other person, you see their reactions.

00:19:03.769 --> 00:19:09.009
Everything is parallel to somebody networking

00:19:09.009 --> 00:19:14.190
in an event. when a trade show is an event. So

00:19:14.190 --> 00:19:18.509
it's just, it's remarkable how you have different

00:19:18.509 --> 00:19:21.450
fields, different career fields here, but you're

00:19:21.450 --> 00:19:25.529
doing the same things because it works. It actually

00:19:25.529 --> 00:19:30.750
works. So that's why I was very intent on listening

00:19:30.750 --> 00:19:33.390
to each one of these letters and what they meant.

00:19:33.509 --> 00:19:38.009
And every time you said another letter, it...

00:19:38.480 --> 00:19:41.119
correlates to something regarding networking

00:19:41.119 --> 00:19:43.680
so it's it's all it's all great it's all wonderful

00:19:43.680 --> 00:19:47.019
and you did an outstanding job you know explaining

00:19:47.019 --> 00:19:52.339
all that um one thing after okay so you've told

00:19:52.339 --> 00:19:55.819
us about the engagement you told us about how

00:19:55.819 --> 00:19:57.819
you get them in at the tables and everything

00:19:57.819 --> 00:20:01.819
what about prior to the event what about prior

00:20:01.819 --> 00:20:07.140
to the the the trade show how would you advise

00:20:07.140 --> 00:20:12.660
your client how to network properly to get the

00:20:12.660 --> 00:20:17.000
most out of the trade show? Well, you know, trade

00:20:17.000 --> 00:20:20.220
show marketing typically is split up into before,

00:20:20.339 --> 00:20:24.640
during, and after the show, right? So you're

00:20:24.640 --> 00:20:26.819
trying to make these connections, find these

00:20:26.819 --> 00:20:29.700
people who would be qualified leads. You know,

00:20:29.720 --> 00:20:32.259
and one thing before I go further, Michael, one

00:20:32.259 --> 00:20:34.640
of the... delineations i made in my mind when

00:20:34.640 --> 00:20:36.259
we were talking about the world of networking

00:20:36.259 --> 00:20:39.619
in a world of trade shows i think in trade shows

00:20:39.619 --> 00:20:43.660
it's a little bit more sales forward meaning

00:20:43.660 --> 00:20:46.960
we know why we're here let's cut to the chase

00:20:46.960 --> 00:20:50.420
let's see if there's a fit right where in networking

00:20:50.420 --> 00:20:53.680
you don't even know who if whether you might

00:20:53.680 --> 00:20:55.339
do business with them or you might be able to

00:20:55.339 --> 00:20:57.019
connect them with someone else and it's a little

00:20:57.019 --> 00:21:01.599
bit more i feel like relationship first And trade

00:21:01.599 --> 00:21:03.960
shows sometimes has a little bit more of a pointed

00:21:03.960 --> 00:21:06.940
focus. I have to tell you, when you network,

00:21:07.220 --> 00:21:10.779
you're always looking to give, not receive. Yes.

00:21:10.940 --> 00:21:15.720
Okay. So with that thought of giving, you're

00:21:15.720 --> 00:21:17.839
constantly giving at a networking event. But

00:21:17.839 --> 00:21:22.460
at the trade show, aren't you giving also and

00:21:22.460 --> 00:21:26.960
not really receiving? Not receiving until afterwards

00:21:26.960 --> 00:21:30.130
when you get them in. then you're getting a little

00:21:30.130 --> 00:21:36.150
interaction. But you're looking to connect with

00:21:36.150 --> 00:21:38.690
them, to give them something, to make them aware

00:21:38.690 --> 00:21:42.329
so they can have that relationship with you.

00:21:42.490 --> 00:21:45.789
Yeah. The reason is we are always working for

00:21:45.789 --> 00:21:49.470
companies at the show who want more leads, right?

00:21:49.569 --> 00:21:51.970
They want more leads. So when I think about giving

00:21:51.970 --> 00:21:54.509
first, well... Maybe they're giving a giveaway,

00:21:54.650 --> 00:21:56.690
but then they're taking a scan, right? They're

00:21:56.690 --> 00:21:59.009
getting that person's information. So that's

00:21:59.009 --> 00:22:01.309
where I mean, it's a little bit more transactional

00:22:01.309 --> 00:22:04.769
at a trade show. It is. But, you know, it's still

00:22:04.769 --> 00:22:07.910
important. Like, I mean, if you want to establish

00:22:07.910 --> 00:22:10.690
long term clients or customers, I think, you

00:22:10.690 --> 00:22:13.289
know, relationship is it needs to be formed.

00:22:14.220 --> 00:22:16.920
really think that comes out of giving first you're

00:22:16.920 --> 00:22:20.279
right as far as the the kind of the before what

00:22:20.279 --> 00:22:21.940
i was going to say is before the event during

00:22:21.940 --> 00:22:24.279
the event after the event you know before the

00:22:24.279 --> 00:22:27.700
event there can be there's email marketing there's

00:22:27.700 --> 00:22:30.559
people you know trying to invite people to special

00:22:30.559 --> 00:22:33.400
events these might be off sites these might be

00:22:33.400 --> 00:22:37.380
places where you can get people in a place where

00:22:37.380 --> 00:22:40.880
their guard is down a little bit more And so

00:22:40.880 --> 00:22:43.759
we see this too where there's more and more of

00:22:43.759 --> 00:22:46.140
these kind of executive roundtables happening

00:22:46.140 --> 00:22:49.319
because if you're selling to the C -suite, you

00:22:49.319 --> 00:22:52.700
get them in a room with a bunch of other executives

00:22:52.700 --> 00:22:57.940
and they feel safe in that environment because

00:22:57.940 --> 00:23:00.420
they're with their peers. And they also feel

00:23:00.420 --> 00:23:03.559
more safe sharing because they're with their

00:23:03.559 --> 00:23:07.569
peers. You have that higher level of trust. That

00:23:07.569 --> 00:23:11.910
trust factor is so important. Know you like you

00:23:11.910 --> 00:23:14.710
trust you, they'll do business with you. At the

00:23:14.710 --> 00:23:18.650
C -suite level, they already have that trust

00:23:18.650 --> 00:23:22.769
level built. And so you don't have to really

00:23:22.769 --> 00:23:26.069
think about that. You can go on to the next level.

00:23:26.349 --> 00:23:30.910
So trust is so crucial in everything that we

00:23:30.910 --> 00:23:34.880
do. But it's kind of like a known entity. Once

00:23:34.880 --> 00:23:37.400
you get involved with the C -suite executives,

00:23:37.759 --> 00:23:42.059
with the networking, with what I do, it starts

00:23:42.059 --> 00:23:43.880
with the C -suite, but then it trickles down.

00:23:44.500 --> 00:23:48.660
What you're doing is that it trickles over. It's

00:23:48.660 --> 00:23:53.319
not trickling down. So what you're doing is such

00:23:53.319 --> 00:23:59.339
a higher level than what I'm doing because it's

00:23:59.339 --> 00:24:03.319
you're getting that instantaneous reaction to

00:24:03.319 --> 00:24:06.220
the person and you're and you actually are getting

00:24:06.220 --> 00:24:09.279
something so you're covering all these different

00:24:09.279 --> 00:24:13.119
things when i'm just doing this one but i'm sorry

00:24:13.119 --> 00:24:16.140
go ahead well no i i i totally see your point

00:24:16.140 --> 00:24:18.160
and in some ways i think two trade shows just

00:24:18.160 --> 00:24:21.119
because so much money is invested in these events

00:24:21.119 --> 00:24:25.619
it's kind of like you're pushing the agenda harder

00:24:25.619 --> 00:24:29.200
than you would because we need ROI, right? And

00:24:29.200 --> 00:24:32.500
so everything is accelerated. Everything is so

00:24:32.500 --> 00:24:35.980
much higher stakes. And because of that, we just

00:24:35.980 --> 00:24:38.059
kind of get, you know, the hurry up offense happening

00:24:38.059 --> 00:24:40.720
on all these interactions and relationships,

00:24:41.079 --> 00:24:46.259
right? Right, right. Very good. Okay, so let's

00:24:46.259 --> 00:24:49.420
take you and your clients, okay? Your client

00:24:49.420 --> 00:24:54.940
being the owner of the trade show. How has technology,

00:24:55.559 --> 00:25:00.680
digital displays, social media, everything together,

00:25:00.940 --> 00:25:04.799
how has it changed the way that you connect with

00:25:04.799 --> 00:25:08.859
them at trade shows and your clients at trade

00:25:08.859 --> 00:25:12.240
shows? Yeah, well, definitely when you talk about

00:25:12.240 --> 00:25:16.279
connecting, you know, the LED screens and the

00:25:16.279 --> 00:25:19.990
eye candy that can be done. you know and you

00:25:19.990 --> 00:25:22.430
mentioned a trade show table it's like these

00:25:22.430 --> 00:25:25.009
are these are boosts that are you know 1600 square

00:25:25.009 --> 00:25:27.690
feet or they could be much bigger i've worked

00:25:27.690 --> 00:25:31.390
in many million dollar plus boosts you know built

00:25:31.390 --> 00:25:33.869
and then the whole trade show becomes like a

00:25:33.869 --> 00:25:37.029
mini city right for for three days but yeah definitely

00:25:37.029 --> 00:25:39.289
the led screens are getting cheaper and cheaper

00:25:39.289 --> 00:25:41.750
so you're seeing bigger and bigger screens and

00:25:41.750 --> 00:25:43.950
what's interesting and i've taken some pictures

00:25:43.950 --> 00:25:47.720
of this is that now the technology is almost

00:25:47.720 --> 00:25:50.440
dwarfing the people so you can have such a big

00:25:50.440 --> 00:25:54.400
screen but such a small presenter that is literally

00:25:54.400 --> 00:25:57.640
overshadowed because it's so bright they're backlit

00:25:57.640 --> 00:25:59.700
and now they look like they're in shadow that

00:25:59.700 --> 00:26:01.440
we're not connecting with the human as much so

00:26:01.440 --> 00:26:04.160
we have to be careful that we don't overpower

00:26:04.160 --> 00:26:08.000
the actual people because bottom line no matter

00:26:08.000 --> 00:26:09.900
how much you click from place to place you'll

00:26:09.900 --> 00:26:14.769
never replace face to face right so So you need

00:26:14.769 --> 00:26:16.509
to, we need to remember it's still about the

00:26:16.509 --> 00:26:18.250
humans. It's still about the people. So that's

00:26:18.250 --> 00:26:20.069
one of the things. I mean, another thing that

00:26:20.069 --> 00:26:22.309
it used to be such a pain in the butt to collect

00:26:22.309 --> 00:26:24.869
lead information. They used to have to fill out

00:26:24.869 --> 00:26:28.230
a form or whatever. And now it's just a bad scanner

00:26:28.230 --> 00:26:30.809
and it's so quick you put it on. So there's some

00:26:30.809 --> 00:26:34.670
things that have streamlined that so that you

00:26:34.670 --> 00:26:37.210
don't have to, you know, either write down the

00:26:37.210 --> 00:26:39.690
stuff for them and take yourself out of the conversation.

00:26:40.390 --> 00:26:42.950
You know, you're able to kind of, or people are

00:26:42.950 --> 00:26:47.640
doing. of voice recordings of the of either notes

00:26:47.640 --> 00:26:50.339
afterwards so after you met the person instead

00:26:50.339 --> 00:26:52.160
of you were head down in your phone trying to

00:26:52.160 --> 00:26:54.539
type notes while you were talking you were able

00:26:54.539 --> 00:26:57.380
to keep face to face eye to eye with that person

00:26:57.380 --> 00:26:59.920
as soon as they leave you hit the record button

00:26:59.920 --> 00:27:02.019
that automatically transcribes your notes and

00:27:02.019 --> 00:27:04.900
you do a data dump of everything you just remembered

00:27:04.900 --> 00:27:08.059
about this person so that they're in your notes

00:27:08.059 --> 00:27:10.680
so when the follow -up happens it can be so much

00:27:10.680 --> 00:27:14.000
more personal so much more relevant right so

00:27:14.000 --> 00:27:17.380
so that definitely you know is is unique technology

00:27:17.380 --> 00:27:21.500
there is also technology we have something that

00:27:21.500 --> 00:27:24.759
we call it crowd metrics and this is analytics

00:27:24.759 --> 00:27:29.299
on the booth so we put sensors in the booth and

00:27:29.299 --> 00:27:32.099
what ends up happening is afterwards you're able

00:27:32.099 --> 00:27:35.200
to then look at where were the best areas of

00:27:35.200 --> 00:27:38.000
the booth or what was drawing people in and being

00:27:38.000 --> 00:27:41.599
able to then optimize your booth further for

00:27:41.599 --> 00:27:44.019
your next show, right? What are the lessons learned

00:27:44.019 --> 00:27:46.480
from this? You know, how many impressions do

00:27:46.480 --> 00:27:48.200
we make? How many walk -bys were there? How many

00:27:48.200 --> 00:27:51.920
engaged visitors did we have? And so from that,

00:27:51.980 --> 00:27:54.859
it's not really helping the interactions of this

00:27:54.859 --> 00:27:58.160
show, but you may be able to take those learnings

00:27:58.160 --> 00:28:00.559
in the next show. No, we need more booth staff

00:28:00.559 --> 00:28:03.460
on this edge because there were so many more

00:28:03.460 --> 00:28:05.380
people there, right? Maybe we're missing out

00:28:05.380 --> 00:28:08.920
on the people walking by. So technology continues

00:28:08.920 --> 00:28:11.299
to evolve. And of course, it gets applied to

00:28:11.299 --> 00:28:14.619
business in all areas. Yeah, that's great. I

00:28:14.619 --> 00:28:17.799
had no idea about those matrix and things like

00:28:17.799 --> 00:28:21.460
that. And I apologize for saying table. I'm well

00:28:21.460 --> 00:28:26.519
aware of booths and the small cities that they've

00:28:26.519 --> 00:28:30.240
become. But you mentioned follow up. How do you

00:28:30.240 --> 00:28:35.440
follow up with your clients? For me, follow -up,

00:28:35.460 --> 00:28:39.259
I use a lot of email and I use a lot of video.

00:28:40.140 --> 00:28:44.599
So you can see me right now. Yeah. And so I have

00:28:44.599 --> 00:28:47.460
kind of like a little studio here and I'll make

00:28:47.460 --> 00:28:51.559
one -off videos for a person. So they are personalized.

00:28:51.619 --> 00:28:54.180
So I have a little whiteboard that I hold up.

00:28:54.559 --> 00:28:57.779
And I would write, hi, Michael, you know, press

00:28:57.779 --> 00:29:00.299
play or something like that. And so they know

00:29:00.299 --> 00:29:02.660
that I made this video just for them. And because

00:29:02.660 --> 00:29:04.000
I'm always making videos. I have two clients

00:29:04.000 --> 00:29:07.279
that do that. Two clients that do that. Yep,

00:29:07.400 --> 00:29:12.220
absolutely. So that's probably how I follow up

00:29:12.220 --> 00:29:15.200
most of the time. We do have, you know, different

00:29:15.200 --> 00:29:18.420
things. We also use a service called Handwritten,

00:29:18.539 --> 00:29:21.140
which is, are you familiar with that, Michael?

00:29:21.450 --> 00:29:23.950
Handywritten, yes. I'm a big one for writing

00:29:23.950 --> 00:29:29.390
thank you notes. And if I'm in a rush, I'm not

00:29:29.390 --> 00:29:31.569
going to handwrite the thank you notes. I'll

00:29:31.569 --> 00:29:34.089
go online and use Handywritten. So yes, it's

00:29:34.089 --> 00:29:36.849
a very good website. Yeah, I really like that.

00:29:36.990 --> 00:29:40.150
And so that has that personal touch, although

00:29:40.150 --> 00:29:43.089
it is faster and more scalable. And so it's one

00:29:43.089 --> 00:29:47.529
of those things where we keep trying to scale

00:29:47.529 --> 00:29:52.740
authenticity, right? Can you really do that,

00:29:52.759 --> 00:29:55.000
right? Or is that becoming authentic if it's

00:29:55.000 --> 00:29:56.640
just going out to the masses? But this is one

00:29:56.640 --> 00:30:00.119
of those ways where it kind of walks the line

00:30:00.119 --> 00:30:03.599
of something that is convenient, easy to do,

00:30:03.660 --> 00:30:07.480
but appreciated on the other end. Okay. Well,

00:30:07.559 --> 00:30:10.200
let me ask you a question. All of this has been

00:30:10.200 --> 00:30:13.700
wonderful. It tells me how well you're doing,

00:30:13.779 --> 00:30:17.400
but I'm sure you didn't get here without making

00:30:17.400 --> 00:30:23.160
any mistakes. what what mistakes generally have

00:30:23.160 --> 00:30:27.900
you made and how could you avoid them wow okay

00:30:27.900 --> 00:30:32.339
almost i we at my company i have a a chief strategy

00:30:32.339 --> 00:30:34.740
officer who works with me all the time and we're

00:30:34.740 --> 00:30:37.240
we're always looking at learnings you know and

00:30:37.240 --> 00:30:39.240
and what what did we learn this quarter what

00:30:39.240 --> 00:30:41.039
did we learn this quarter and i kind of wish

00:30:41.039 --> 00:30:43.119
i had my learning library up right now because

00:30:43.119 --> 00:30:45.140
there'd be all kinds of things that they would

00:30:45.140 --> 00:30:48.349
come up one of the ones that that comes to mind.

00:30:48.430 --> 00:30:51.170
And this is just because we have different certified

00:30:51.170 --> 00:30:53.349
infotainers. So I work for some of the clients

00:30:53.349 --> 00:30:55.250
and some of our other infotainers work for other

00:30:55.250 --> 00:30:57.309
clients. And one of the things I do remember

00:30:57.309 --> 00:31:02.190
learning was that we want to match what people

00:31:02.190 --> 00:31:05.730
have had in the future. So if you have a pretty

00:31:05.730 --> 00:31:09.089
high energy person, whoever they get first, they

00:31:09.089 --> 00:31:11.650
like, right? And it's kind of this thing that

00:31:11.650 --> 00:31:14.549
if you need to, that person's busy and you need

00:31:14.549 --> 00:31:16.779
someone else in their place. make sure you have

00:31:16.779 --> 00:31:19.099
someone of similar quality right let's say not

00:31:19.099 --> 00:31:22.240
quality but similar energy and right and whatever

00:31:22.240 --> 00:31:25.599
yeah whatever people have first they fall in

00:31:25.599 --> 00:31:29.680
love with and so you know that may not apply

00:31:29.680 --> 00:31:32.519
to a lot of people but in in our business you

00:31:32.519 --> 00:31:34.619
know that was something and another thing that

00:31:34.619 --> 00:31:37.180
i remember now that you're jogging my memory

00:31:37.180 --> 00:31:41.359
is giving people too much choice creates that

00:31:41.359 --> 00:31:45.940
you know paralysis by analysis absolutely And

00:31:45.940 --> 00:31:50.819
I remember early on, I was selling one of, well,

00:31:50.920 --> 00:31:53.859
two of our infotainers. And I kind of said, this

00:31:53.859 --> 00:31:55.720
guy's like this and this guy's like this. Which

00:31:55.720 --> 00:31:58.599
one do you want? And they didn't have enough

00:31:58.599 --> 00:32:00.660
information to make the, and it just stretched

00:32:00.660 --> 00:32:03.099
it out. And I stopped doing that. I just said,

00:32:03.140 --> 00:32:05.299
I'm going to pick who I think's best, put them

00:32:05.299 --> 00:32:08.599
forward and go, this is your guy. And it just

00:32:08.599 --> 00:32:11.740
sped up, you know, the sales process so much

00:32:11.740 --> 00:32:15.210
because it was just. So much more clear cut so

00:32:15.210 --> 00:32:19.470
that there is that famous jar jams experiment

00:32:19.470 --> 00:32:23.269
where they had like 20 different types of jams.

00:32:23.309 --> 00:32:25.390
And how many did they sell? And then they reduced

00:32:25.390 --> 00:32:27.789
it down to like six or eight or something. And

00:32:27.789 --> 00:32:30.309
they sold way more, you know, at the same flea

00:32:30.309 --> 00:32:34.950
market. So reducing choice does improve on the,

00:32:35.049 --> 00:32:38.250
you know, commitment. So that would probably

00:32:38.250 --> 00:32:42.720
be my big one. Okay. So let's bring this. All

00:32:42.720 --> 00:32:45.339
the way around. Let's just finish with this one

00:32:45.339 --> 00:32:51.599
thing. What would you give to my listeners? One

00:32:51.599 --> 00:32:55.299
thing that one takeaway that they can take away

00:32:55.299 --> 00:32:58.099
from everything you've said they can use today

00:32:58.099 --> 00:33:03.299
or tomorrow. What would you suggest? So I wrote

00:33:03.299 --> 00:33:06.720
a book and it's called Engage First. It's not

00:33:06.720 --> 00:33:09.039
going to be out till October. So it's still a

00:33:09.039 --> 00:33:13.859
ways away. And that title. is really what we're

00:33:13.859 --> 00:33:16.819
about is that you know it's how to capture attention

00:33:16.819 --> 00:33:22.640
to tell sell and sway and so you really can't

00:33:22.640 --> 00:33:26.220
communicate or sell or do anything you want unless

00:33:26.220 --> 00:33:29.559
people are actually paying attention and so making

00:33:29.559 --> 00:33:33.160
sure that we make an effort to engage you know

00:33:33.160 --> 00:33:36.180
that we actually there's a willingness to to

00:33:36.180 --> 00:33:39.660
to try and and connect with people because so

00:33:39.660 --> 00:33:42.950
many people are living in their own world right

00:33:42.950 --> 00:33:45.009
now they're head down shut down on the phone

00:33:45.009 --> 00:33:47.789
how do we get them to get be head up and lit

00:33:47.789 --> 00:33:50.990
up right how do we you know bring our more of

00:33:50.990 --> 00:33:55.410
ourselves to the moment be present and engage

00:33:55.410 --> 00:33:58.769
with these people and kind of get back that that

00:33:58.769 --> 00:34:01.349
human connection so i just want to leave them

00:34:01.349 --> 00:34:06.109
with these two words engage first fantastic there

00:34:06.109 --> 00:34:10.230
was anders that was perfect now If somebody wanted

00:34:10.230 --> 00:34:13.570
to get hold of you, either they want your services

00:34:13.570 --> 00:34:17.170
or be coached by you or even just to contact

00:34:17.170 --> 00:34:21.050
you to say hi, how would they do it? Well, definitely

00:34:21.050 --> 00:34:23.570
you can check out our website and it's Engageify

00:34:23.570 --> 00:34:29.190
.ai. I'm going to spell that E -N -G -A -G -I

00:34:29.190 --> 00:34:33.679
-F -Y. And the AI is not artificial intelligence,

00:34:33.860 --> 00:34:35.860
by the way, Michael. It stands for authentic

00:34:35.860 --> 00:34:38.400
interactions. That's what our AI stands for,

00:34:38.460 --> 00:34:40.500
okay? So you can go on the website. You can reach

00:34:40.500 --> 00:34:43.119
out that way. On LinkedIn is probably where I

00:34:43.119 --> 00:34:45.400
hang out socially the most. So it's LinkedIn

00:34:45.400 --> 00:34:48.679
slash Anders Belanger, all one word. I'll spell

00:34:48.679 --> 00:34:52.139
it again. Spell this part too. A -N -D -E -R

00:34:52.139 --> 00:34:58.980
-S. B as in boy. O -U -L -A -N. G -E -R. It looks

00:34:58.980 --> 00:35:02.199
like Anders Buhlanger. Okay. So that's, you can

00:35:02.199 --> 00:35:04.400
reach out to me there. And of course we can DM

00:35:04.400 --> 00:35:06.519
and set something up in a call or whatever. So

00:35:06.519 --> 00:35:08.699
yeah. Thanks for having me, Michael. Appreciate

00:35:08.699 --> 00:35:11.980
it. No problem. And I'm glad to have you. And

00:35:11.980 --> 00:35:16.639
this has really been entertaining the first and

00:35:16.639 --> 00:35:19.059
foremost, but I learned so much about what you

00:35:19.059 --> 00:35:23.800
do and how you do it and the importance. of what

00:35:23.800 --> 00:35:26.659
you do. So thank you very much for coming on,

00:35:26.739 --> 00:35:31.420
and I'll speak to you soon. Thanks a lot. Well,

00:35:31.460 --> 00:35:34.400
hold on, folks. Don't go anywhere. Let me just

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00:36:43.500 --> 00:36:50.699
-U -P -K -I -D -S .org. Well, that's a wrap,

00:36:50.780 --> 00:36:53.639
folks. A huge thank you to our special guests

00:36:53.639 --> 00:36:56.960
for sharing such incredible insights today. And

00:36:56.960 --> 00:37:00.360
of course, a big shout out to you, our amazing

00:37:00.360 --> 00:37:03.300
listeners, for tuning in and spending your time

00:37:03.300 --> 00:37:07.179
with us. Remember, networking isn't about being

00:37:07.179 --> 00:37:10.519
perfect. It's about being present. So take what

00:37:10.519 --> 00:37:13.099
you've learned today, get out there and make

00:37:13.099 --> 00:37:16.099
some meaningful connections. If you enjoyed this

00:37:16.099 --> 00:37:19.059
episode, don't forget to subscribe, leave us

00:37:19.059 --> 00:37:21.699
a review and share it with someone who could

00:37:21.699 --> 00:37:25.000
use a little networking inspiration. Let's keep

00:37:25.000 --> 00:37:28.699
the conversation going. You can find me on Apple,

00:37:28.840 --> 00:37:33.489
Spotify, YouTube or my website. Michael A. Foreman,

00:37:33.510 --> 00:37:37.449
remember, until next time, keep practicing, keep

00:37:37.449 --> 00:37:40.030
connecting, and keep building those relationships.

00:37:40.469 --> 00:37:43.610
This is Michael A. Foreman signing off. Take

00:37:43.610 --> 00:37:45.230
care and happy networking.
