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Hello, and welcome to Networking Unleashed Building Profitable Connections.

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Welcome to the show.

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I'm your host, Michael Foreman, and you're listening to the podcast where networking

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is more than just awkward handshakes and bad coffee.

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It's an art and a talent.

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But here's the twist.

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It's an art and a talent you can actually learn from.

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Yes, even if you're a person hiding in the corner at every event pretending to check

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emails.

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Networking isn't just a nice skill to have.

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It's a game changer.

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When you get good at it, you wonder why it didn't start sooner.

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More connections, more opportunities, more profits, it's like unlocking the cheat code

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for life.

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So whether you're the life of the party or let me stay in the corner tight, we've got

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something for you.

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So stick around.

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Let's turn those awkward small talk moments into things.

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Now I would like to introduce my guest.

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His name is Eric Eden and Eric has been a chief marketing officer for 20 years and has

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always been with world of thumbies.

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He has his own startup called World of Thumbs, which is focused on better business networking

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and is the host of the Remarkable Marketing Podcast.

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Eric, hi.

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How are you doing?

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What's going on?

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You're doing great.

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Thanks for having me on the show.

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Glad to be here.

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Great.

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I'm so glad that I have you because you've got loads of experience in networking communications

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and you really tell it like it is.

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So let's just start off with what was your journey and how you made it to now?

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Yeah, absolutely.

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So I've had the privilege of getting to work in tech marketing for 25 years.

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I'm very old, older than Google, older than the internet, but a big part of that journey

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has been building a network.

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So I was on LinkedIn when it first started way back in 2005 and I have built up like 10,000

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connections.

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Plus I have been big in events.

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I worked for an event software company for 10 years as the head of marketing.

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And so I've been to events all over the world and learned best practices for in-person event

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networking.

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And I think that I've worked for web-based software companies, software as a service for

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the last 10 years or so, 10, 15 years or so, and I've really loved it.

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And one of the things I'm working on now with my startup is how can we do better business

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networking?

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I think we deserve a better next generation social media experience for business networking

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and that's what I'm creating with Workverse.

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So happy to talk a little bit about that today because I think it has some foundational

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things in what does better business networking look like?

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That's great.

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Okay.

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So with all that, can you just share with me and with my audience what a personal experience,

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how it affected your career?

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Yeah, I think that a lot of really great experiences working for the growth companies

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and also very difficult at times because working in fast-paced, high-growth environments where

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they really push you every day.

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And so I've worked in some really great organizations.

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I've worked with some great people.

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But I think what I've realized over the years is people's greatest weakness is always their

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greatest strength.

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And that's a very interesting sociological thing for me to realize as I'm meeting new

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people and networking is getting to really know them and understanding what people's

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strengths really are is really where it's at for me.

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And I think that the personal experience that I've had from this is that I'm a driver of

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growth.

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I just drive, drive, drive.

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And when I was young in my career, I would just write over people because I was so excited

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about getting to the goal and I would do anything in my way.

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And that was also a negative.

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So that's what I mean by the biggest thing I've learned is that you have to sort of,

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even with yourself, manage your greatest strength and your greatest weakness together.

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And so I think I've personally made some progress on that.

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And I've also just noticed this dynamic in other people, how they work on their strengths

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and weaknesses.

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And it's just a really interesting sociological thing to...

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You hit on something big.

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You hit on, first of all, building a personal relationship far outweighs building a customer

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base.

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So you're trying to get really involved with the customers, with those relationships.

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But I think the most important part is that you're listening more, that you have to listen

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to your prospective relationship or your prospective client.

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And you really have to listen and see what they're saying because you can't sit down

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at a table and just think about the next thing that you want to say.

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But listen to what they have to say.

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Pause, that's very, very important.

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You're pausing and then you're responding to what they have to say.

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So it means a whole lot more to somebody, don't you think?

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Absolutely.

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And I think this leads to quality is so much more important than quantity and networking

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and connections.

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When I've gone to events and people said, how many business cards did you come back with?

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I'm like, it's not about the number, it's about the quality of the connection you had

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with them people and is that really going to turn into a relationship or just free

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chashkis you got like t-shirts and coffee mugs that you'll never use again.

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So I just think that that's very interesting is that it's really these days, I think people

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drive for the quantity of how many thousands of connections or followers you have.

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And it's really not about that, it's about engagement.

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So I think that's a very interesting thing for people to look at.

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I used to go to networking events.

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I was in a mortgage field and I used to come home with a shoebox filled with business cards

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saying, look how great I did.

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And when you really think about it, I didn't speak to anybody more than like two minutes.

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So the whole idea, what I tell everyone now is when you go to a networking event, let's

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say it's three hours, four hours, you shouldn't come back with more than 15 or 20 business

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cards because those business cards are people that you sit down with, you talked with, and

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that you'll follow up with because you know as well as I do, the follow up is more important

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than actually meeting the person themselves.

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So you really have to go through this.

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Absolutely.

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So with everything, what do you think your personal vision is?

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What gives me excited every day to get going and run hard at it is I like to create something

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and to grow it.

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I'm a driver of growth and that's what excites me.

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That's why I've always worked for private equity and venture capital back companies is

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because I wanted to create something that has value for the people at the company, the

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investors, the customers of the company.

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I wanted to create that value.

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I never really wanted a job that was like, oh, just maintenance mode.

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You can go in there, you can grow it a little bit and get a paycheck and you can have good

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life work balance.

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For some people, that's what they want and that's great.

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What I wanted is I want to work for high growth companies.

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I want to work for companies that create a lot of value, double in size every year and

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really deliver something that people find helpful in reducing their costs, doing things more

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efficiently or driving more revenue.

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That's really what software does.

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Some people are like, how do you get so excited about software?

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I'm like, it makes people's lives better.

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And so that's my vision.

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Yeah.

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No, that's good.

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That's good.

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Well, you told me your vision, but what are some challenges that you faced and how did

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you overcome those challenges?

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Yeah.

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So in the different companies that I've worked for, you're running the challenges of being

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able to achieve growth and make it a win for everybody involved, the investors, the people,

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the company, and the customers, all of those groups.

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If you don't have good product market fit is one issue.

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So you have a product that doesn't really solve the issues the right way.

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And the best way to solve that is to talk to the customers and get their direct input.

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The second problem I had is that certain products that were almost too niche.

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So they were focused on one industry and maybe one part of one industry.

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It's not necessarily a big enough idea in a lot of cases.

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And so that was sort of limiting.

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Other businesses were more limited by geography to not only a country, but even local areas

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for different reasons.

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And so those sorts of limitations on business, there's ways to always solve them.

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But thinking through how to walk through those steps of overcoming those obstacles takes

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a lot of practice and thought.

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And some people just don't work through them and the companies just don't succeed.

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And that's sort of hard to watch.

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But when it does happen, it's amazing to watch.

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It's really great.

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It's really great.

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So, all right.

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So if there was one essential tip that you can give somebody to improve their networking

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or sales skills, what would it be?

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I learned this actually at a really young age.

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There was a family friend who owned a car dealership.

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And he used to always come and spend time with my family.

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And I was like, wow, that guy is like really amazing.

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What is it about that guy that is really amazing?

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And my dad said, well, Eric, he runs a car dealership.

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He sells cars.

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He knows how to build relationships with people.

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I'm like, well, what do you mean?

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And he said, well, do you notice how he always takes an interest in you more than telling

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you about himself?

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And I thought about it.

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I was like, wow, that's right.

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And so I think about this in terms of networking because a lot of times, whether it's at an

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in-person event or whether people call me or email me, a lot of people walk up and they'll

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just start talking about themselves for like 10 minutes straight.

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That's just very awkward.

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Like, it's the opposite of my friend who ran the car dealership is that he would say, how

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are you doing?

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Tell me, why are you here?

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What are you hoping to learn at this event?

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And he would just really take a genuine interest in everything related to me.

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And then once he had done that, I was completely willing to talk to him and hear about things

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that was going on with him.

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But people don't necessarily balance that properly.

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I get emails from people all the time that it's just like, it's 100% about them.

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I get phone calls where people just jump in and there's 100% about them.

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And I even see it in-person events.

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It's super awkward.

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What happens?

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Well, you know, there's a mantra in networking.

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If they know you, like you, and trust you, they'll do business with you.

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And I say this all the time.

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I say, you know, to know you, well, you know, everybody knows you, but likes you.

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Well, that kind of cuts the numbers down in half.

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But trust you, that's the kicker.

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That's what really will have those people purchase from you.

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If they know you, like you, and trust you, they will do business with you.

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So when you go to that networking table at your networking event, that's always in the

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back of your mind.

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But I use something called form, F-O-R-M, family, occupation, recreation, and a message

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that you both can be on the same level at.

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Okay?

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So I'm thinking every time when I'm talking to somebody, well, tell me about your family,

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about your husband, your wife, your sister, your brother, your son.

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You know, once somebody begins to talk about themselves, they love it.

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You know, they can talk about themselves for hours.

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But you know what?

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You're getting them to lower the wall that's between the two of you, and they're learning

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to trust you and ask them questions about their occupation, what do they do, or, you

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know, whatever, recreation, do they like to go skiing, do they like to play baseball,

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anything like that.

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Okay?

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Get them to talk about themselves, and that feeling of trust will far outweigh any other

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thing.

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Right?

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So that's what I've learned with networking so far.

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Absolutely.

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I agree.

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100%.

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That's great.

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So it is.

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So tell me, do you have something like that when you go to a networking event that you

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employ?

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Yeah, I would just say take a genuine interest in other people.

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And I always start off very similar to the acronym that you have.

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If I'm at a conference where people have traveled in, I always start off, where are you from?

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You know, and then I can take clues from where they're from.

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Are they in sports teams from that area?

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Often you can tell people they're interest by different things that they're wearing,

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that they have with them.

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And you just take a general interest in other people.

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And it's fascinating that if you get into the conversations like you were just saying,

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and you let people talk about themselves for a majority of the conversation, when those

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people walk away from the conversation, they're like, the other person's like, wow, that was

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an amazing conversation because people love to hear themselves talk about themselves.

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Whereas if the ratio is flipped, if you went in and talked 80, 90, 100% about just yourself,

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people would be like, that was a terrible conversation.

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So that's sort of my formula is let the other person do the majority of the talking, not

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to the extreme where it's awkward, but I think you don't want to be like questioning people

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and just asking question, question, question.

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But having a good natural conversation.

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And I think the real art form of that is just taking a genuine interest.

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People can tell when you're genuinely interest or when you're just trying to say something.

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Like if you bring up things like the weather, that's not super helpful.

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Right.

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Well, I always inject humor into everything that I do.

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And when you have somebody who is not funny and they're injecting humor, they can always

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tell when you're forcing the humor to come out because you're like, that really wasn't

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that funny.

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So I'm going to walk over this way.

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So you really have to be careful with what you say and how you do it, but you're right.

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Let them talk about themselves.

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And I think the conversation will go in the direction which you would like it to.

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And with everything that you've said, what's your favorite marketing tactic?

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My favorite marketing tactic is really if I want people to spend time with me, then

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there needs to be an offer of value for them.

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And this is also my biggest pet peeve is when people ask me for my time and they're not

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really offering me any value because I place a value on my time.

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And most other people do too.

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So if someone comes to me and says, for example, hey, Eric, we will do an assessment of your

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website with no obligation on your part.

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Would you take 20 minutes to hear the result of the analysis that we did?

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I'd be like, yeah, I'm interested because there's value in that for me.

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They've made me an offer.

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They're going to give me some insights.

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I may or may not do anything with those insights, but they're made an offer.

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What I really hate is when people are just like, hey, can you just give me 30 minutes

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of your time?

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And I'm like, no.

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My time is $400 an hour.

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So why would I just give you 30 minutes so you can sell me something?

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No.

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So I think having a valuable offer for people, it can be content.

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It can be an analysis that you give to someone on a complimentary basis.

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It can be some value that they would get from it, specific to the use case to what you're

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selling.

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It can be related to what you're doing.

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You don't have to do things that are unrelated, but walk into it and give other people value

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and don't require a commitment out of them to get it.

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That always works.

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100% of the times I've done that sort of marketing, campaigning program.

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Okay.

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So give me one takeaway that anybody who's listening, that they can use today or tomorrow

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that they're going out, what's one takeaway that they can use right away?

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I think the takeaway is be clear about who you want to serve as a customer and find out

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how you can give them some value before you enter into a formal relationship where they're

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paying you.

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And if you can figure out something that would be truly valuable to the customer you want

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and you can offer that to them, your conversion rates on networking and selling will go through

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the roof.

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Absolutely.

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Absolutely.

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I always felt that you have to find what their problem is.

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You have to find because wherever you go to a networking event, they're selling something,

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doing something, that is their problem.

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And what you have to do is offer a solution to the problem and then everything will happen

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almost immediately.

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So it's a matter of you getting to that point of offering what you can offer, you can have

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a solution to their problem, whatever it may be at the time, and it would go far.

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Absolutely.

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Okay, so let me ask you a question.

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If somebody were to get a hold of you, how would they do it?

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So they can do it on LinkedIn, of course, and they can also check out my company's website,

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WorkForce.com.

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They can connect with me there as well.

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So either of those places is great and always welcome the opportunity to meet new people

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and get to know them.

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That's great.

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Eric, thank you very much.

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I had a great time, a great conversation, and I think we'll both be doing a lot of networking

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in the future.

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Likewise.

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Thanks for having me on the show.

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Appreciate it.

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Well, that's a wrap, folks.

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A huge thank you to our special guests for sharing such incredible insights today and,

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of course, a big shout out to you, our amazing listeners, for tuning in and spending your

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time with us.

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Remember, networking isn't about being perfect.

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It's about being present.

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So take what you've learned today, get out there, and make some meaningful connections.

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If you enjoyed this episode, don't forget to subscribe, leave us a review, and share

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it with someone who could use a little networking inspiration.

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Let's keep the conversation going.

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You can find me on Apple, Spotify, YouTube, or my website, MichaelAForman.com.

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Remember, until next time, keep practicing, keep connecting, and keep building those relationships.

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This is Michael A. Foreman signing off.

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Take care, and happy networking.

