WEBVTT

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I think I was about eight and I would have to,

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you know, here in Australia we used to have self

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-service. pumps for service stations or fuel

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stations, gas stations and I would go out as

00:00:14.000 --> 00:00:15.599
an eight -year -old and I would pump fuel for

00:00:15.599 --> 00:00:17.660
people. I would clean windscreen, check tire

00:00:17.660 --> 00:00:20.079
pressure and check oil and things like that and

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that's what I was trained to do. I was trained

00:00:22.699 --> 00:00:24.879
by my mum to make sure I counted back change

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and sold drinks and things like that. I have

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my hand in it just to keep my eye on the money

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because that's my strategy, that's my brain,

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that's where I love to be. But the clear plan

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consulting really comes from my ability to come

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into a business and really objectively look at

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that business on behalf of the owner. Look at

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where we can make improvements, but ultimately

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what I do is I work out where they want to go

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personally. What do they want to achieve personally?

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What does that look like? And we start painting

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a picture. And what I do is I help them use their

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vehicle, which is the greatest vehicle that we

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can have, a business. to get them where they

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want to go financially outside. So and so it's

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all these small little things that you need to

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be aware of because if you're doing your cash

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flow forecasting and you're thinking I'm going

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to have this amount of money and then it's not

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there because it's being held well you need to

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now think well how am I going to run without

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that extra money because that it might seem small

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two and a half percent but over hundreds of thousands

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of dollars or millions of dollars on a project

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it's a lot of money. And so you want to make

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sure that you're getting every bit of that money

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in your pocket. And simple things like when I

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go through someone's accounting software and

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I'm looking at their expenses, I'm looking how

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I can pull back every time at least 10%. How

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do you stop somebody from, well not necessarily

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stop, but how do you give the lesson to someone

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who hasn't been in that space before, before

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it actually happens? So obviously we can talk

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to the challenges we've had, that we've helped

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other people with, and we can show them and talk

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to them about what's actually happened in our

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own situations. Some people can't learn that

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way. Some people have to go through the hurt

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to understand it. And I can't stop that. I can

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give every platform, every provision, but if

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that person is hell -bent on needing to... go

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their own way, then I'll happily bid them the

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very best and say, look, if you don't want help,

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that's totally fine. This week on the Thrive

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Well journey, we're talking with Sonia Corkery,

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wife, mom, entrepreneur, and founder of Clear

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Plan Consulting. Sonia helps business owners

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cut the chaos, clear up their systems, and finally

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get clarity on how they run day to day. She's

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been doing this for over 15 years from helping

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her husband's company, Electrotech, grow to now

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coaching others to do the same. In this episode,

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we dive into the strategies that free you to

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focus on growth, family, and building a business

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that truly fuels your dream. Hey there. Look,

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my hope is that the Thravo journey meets you

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exactly where you are and helps you rise into

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who you're here to be. It's 2025 and this is

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your year to thrive despite what the world is

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throwing at us. And our desire is that our conversations

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inspire you. bring clarity and give you a reason

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to breathe deeper. So our ask is that you take

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a moment to subscribe, download the episode and

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follow us on your favorite RSS platform. Your

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support doesn't just help the show grow, it helps

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build a space that's rooted in your evolution.

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And that means everything to me and the TTJ team.

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Now, if you're ready to go beyond the episodes,

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Come join our private Thrive Wheel Journey discussion

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group on Facebook. We're walking through a 22

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-week series built to anchor each week in intention,

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purpose, and meaningful connection. I do so look

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forward to hearing your voice and can't wait

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to see you in the group. But for right now, let's

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get into it. Ever feel like your business is

00:04:12.789 --> 00:04:15.610
thriving on the outside, but internally it's

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a chaotic mess? What if you could streamline

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your operations, manage your data more effectively

00:04:21.110 --> 00:04:24.110
and align every part of your business with your

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true purpose. So today I'm excited that we're

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joined by Sonia Corkery, a business operations

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expert with over 15 years of experience from

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building systems that connect people and data

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to helping entrepreneurs like you and myself.

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clean up the chaos. So Sonia is here and she's

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going to share how to take control of your business

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and design a life that aligns with your goals.

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And you know, she's worked with businesses of

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all sizes and she's here to show you how to make

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your business flow seamlessly. And again, I just

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want to say thank you Sonia for being here. She

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is down under in Australia, meeting the guy over

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here in the south. And so good to have you here.

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Thank you so much. I really appreciate it. It's

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so great to connect with people everywhere around

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the world. And I think that was the good part

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about COVID, right, is we really started to connect

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this way. And it's just being able to broaden

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our ideas and connections, you know, throughout

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the world. So thank you so much for having me.

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Yeah, absolutely. And you know, there was a space

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and time, you know, I live to travel, and I was

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going to come to Australia just to kind of check

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it out for like a month. It didn't happen. My

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family was like, you can't go over there. And

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oh, you know, it's too far and all this kind

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of stuff. And I was like, Look, I'm going. It

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hasn't happened yet. But it will happen. So talk

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to you. We would love to have you. It'll be great.

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It'll be great. Yes, I'm looking forward to it.

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But so yeah, you know, you're here. And again,

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I'm excited that you're here. And I just want

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to have you share a little bit about who you

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are. And before we get into the meat of what

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the message that you can bring. And today, Sonia,

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who are you beyond your professional success?

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Well, I'm currently I'm a wife and I'm a mother

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of three beautiful boys. Loving, you know, having

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teenage kids and all of the challenges that that

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brings. But my story really begins from a very

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young age. And the reason is because my my parents

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were entrepreneurial. So my I grew up within

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businesses. And my mom was just an absolute star

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of business. She had multiple ideas. And I was

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kind of that child that was always brought along

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for the journey. So it really started quite early.

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I think it was about eight and I would have to,

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you know, here in Australia, we used to have

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self service. pumps for service stations or fuel

00:06:59.439 --> 00:07:02.899
stations, gas stations. And I would go out as

00:07:02.899 --> 00:07:04.819
an eight year old and I would pump fuel for people

00:07:04.819 --> 00:07:07.040
I would clean windscreen, check tire pressure

00:07:07.040 --> 00:07:09.220
and check oil and things like that. And that's

00:07:09.220 --> 00:07:12.019
what I was trained to do. I was trained by my

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mom to make sure I counted back change and sold

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drinks and things like that. So from a very young

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age, I was taught that this this is the way I

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wasn't really taught to have a job. I was taught

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to run a business. And so when I evolved and

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left my schooling career. I didn't want to be

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in business because I saw how hard that was,

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right? And so I was like, I don't want to do

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that. That looks really hard. I can't even comprehend.

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Because, you know, she'd had a massive failure

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in that time. And that really scared me. And

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what happened was we were basically left without

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a home to live in. We had to live underneath

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one of the businesses that we owned because we

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couldn't even afford to rent a house. We had

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no walls in that area where we were sleeping

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and we had to shower outside. And where I was

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living at the time, it was quite cold in those

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times. So for me, that shocked me. Right. That

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was like, don't want this. I never want to be

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poor like this, where we can't feed ourselves

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or have a roof over our head. And so. When I

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left home, I was determined, I was absolutely

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determined to make it my way. And in that time,

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I didn't envision business at all, because I

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just seen what had happened and how it could

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go so wrong. Right. And from that time, I decided

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to get into a finance career, which I actually

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fell into banking because I was great at sales,

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which was crazy. Right. But in banks, they need

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salespeople because that's what they're doing

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is they're selling to you. And that kind of just

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took off. And over a period of years, I was one

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of the youngest bank managers that that big corporate

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bank had ever had. And I actually fell into commercial

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lending and then into financial planning. So

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I got all these great, amazing skill sets from

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very early on in my life. And that really was

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the turning point or set the bar for me moving

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forward into business, which came a little bit

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further down the track. Yeah, I would think that

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when you grew up with that that experience that

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maybe possibly they're a failure fear of failure

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may have kind of jumped into your psyche. Did

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that happen for you? Absolutely. Yes. It's just

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shook me to my core about how bad it could be,

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you know, how things could be to a point where

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you can't have a house you can't even rent somewhere

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it's not because there wasn't something available

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which is like now people struggle because there's

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not enough housing we just couldn't afford it

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we couldn't afford to buy food and so that that

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really scared me as a child to go what if i have

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nothing What if I can't have the basics? And

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so I was clinging to look for all of these sureties.

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I was trying to be so sure about my decisions

00:10:10.240 --> 00:10:13.000
to make sure the outcomes were absolutely finite.

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And we just know that life takes where it's going

00:10:17.039 --> 00:10:20.759
to go. It just takes its own road. And they always

00:10:20.759 --> 00:10:22.480
say, if you want to make God laugh, give him

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a plan, right? Right. And you'll go, no, that's

00:10:26.580 --> 00:10:28.960
not happening. This is happening now, right?

00:10:30.509 --> 00:10:33.909
feel now that I've really evolved over time as

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a person and how I look at things and I'm no

00:10:36.289 --> 00:10:39.049
longer fearful of of the things that I was because

00:10:39.049 --> 00:10:41.409
of my experiences in you know the last couple

00:10:41.409 --> 00:10:46.250
of decades running a business and kind of saying

00:10:46.250 --> 00:10:49.519
well no matter what it's going to work out. Yeah,

00:10:49.759 --> 00:10:52.799
and I work out but I also I'm not as steadfast

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in the outcome as I once was and getting sorry

00:10:56.820 --> 00:10:59.960
Incredibly stressed when things didn't work out

00:10:59.960 --> 00:11:02.960
exactly as I had planned And that's a powerful

00:11:02.960 --> 00:11:06.419
lesson to not being so steadfast in the result

00:11:06.419 --> 00:11:09.759
like You like you said, you know if you want

00:11:09.759 --> 00:11:11.659
to make God laugh give him your plan, right?

00:11:11.940 --> 00:11:15.159
So I gave all that up right like I have a direction

00:11:15.159 --> 00:11:18.350
on where I want to go But I know it's never ever

00:11:18.350 --> 00:11:20.870
going to work out the way that I plan for it

00:11:20.870 --> 00:11:24.330
to work out. It may work out. And it may take

00:11:24.330 --> 00:11:27.429
turns and curves and bumps and everything. But

00:11:27.429 --> 00:11:30.850
it does come to some kind of fruition. But it

00:11:30.850 --> 00:11:33.389
never it's never to the plan that I create for

00:11:33.389 --> 00:11:39.289
myself. Yeah, but you you said you you're not

00:11:39.289 --> 00:11:42.549
sucking the steadfast result. But you actually

00:11:42.549 --> 00:11:45.700
began to create who you were and who you are

00:11:45.700 --> 00:11:50.139
now. From from you just said finance, right?

00:11:50.299 --> 00:11:52.519
You were in finance, and then you started your

00:11:52.519 --> 00:11:54.419
own business. What was that transition like?

00:11:55.039 --> 00:11:59.039
So what actually happened was I was had all these

00:11:59.039 --> 00:12:01.419
great life goals, you know, I wanted to be married,

00:12:01.440 --> 00:12:04.159
and I wanted to have my babies early. And all

00:12:04.159 --> 00:12:06.659
of these, you know, personal goals, as well as

00:12:06.659 --> 00:12:08.419
my career goals. And all of that was ticking

00:12:08.419 --> 00:12:12.860
along greatly. And I had my second son and I

00:12:12.860 --> 00:12:16.179
had been on leave for about two weeks. And my

00:12:16.179 --> 00:12:18.360
husband came home and he said, I've quit my job

00:12:18.360 --> 00:12:20.940
today. I'm going to go into business for myself.

00:12:21.159 --> 00:12:26.159
And I went just like that. That is the man he

00:12:26.159 --> 00:12:31.340
is. He makes he just he goes with his gut and

00:12:31.340 --> 00:12:33.799
he just makes decisions and everything always

00:12:33.799 --> 00:12:36.679
seems to fall into place where I'm the opposite

00:12:36.679 --> 00:12:40.779
of that. I love to plan. So as you can imagine,

00:12:40.980 --> 00:12:43.000
you know, being a new mom, having a toddler,

00:12:43.620 --> 00:12:48.220
that was a really busy time for me anyway, let

00:12:48.220 --> 00:12:50.639
alone to take on this decision because I felt

00:12:50.639 --> 00:12:53.899
like I needed to control this. And he was like,

00:12:54.039 --> 00:12:56.100
it's fine. I have money put away. It's going

00:12:56.100 --> 00:13:00.220
to be OK. But what he saw was he had over the

00:13:00.220 --> 00:13:02.419
time that we'd been together, he was. in the

00:13:02.419 --> 00:13:04.960
armed forces. He'd left that career to become

00:13:04.960 --> 00:13:09.240
an electrician and one day he was working in

00:13:09.240 --> 00:13:12.139
this big business and he just said look I can

00:13:12.139 --> 00:13:14.080
do this better and I can make more money for

00:13:14.080 --> 00:13:19.440
us because what he'd realized was in business

00:13:19.440 --> 00:13:25.039
you get paid first. The expenses come out and

00:13:25.039 --> 00:13:27.000
you only get taxed on what's left over. It's

00:13:27.000 --> 00:13:30.000
not you get paid, you pay your taxes and then

00:13:30.000 --> 00:13:32.379
you get whatever's left. There was more money,

00:13:32.840 --> 00:13:36.460
more opportunity and he wanted more out of life.

00:13:37.240 --> 00:13:39.940
He didn't want to just be the standard. He was

00:13:39.940 --> 00:13:42.200
like, I want to be the best we can be. I want

00:13:42.200 --> 00:13:45.440
to have money for our kids. I just, I want to

00:13:45.440 --> 00:13:48.340
have... things, I want to have experiences, I

00:13:48.340 --> 00:13:50.139
want to travel. And I was like, I want that too,

00:13:50.139 --> 00:13:52.000
but I want to do it in the safety of this little

00:13:52.000 --> 00:13:55.159
bubble of a job, right? Yeah, of course. And

00:13:55.159 --> 00:13:59.019
so and it just took off. And so I was when I

00:13:59.019 --> 00:14:02.600
went back to work, I was looking after my children

00:14:02.600 --> 00:14:05.539
working full time, probably like a ridiculous

00:14:05.539 --> 00:14:08.279
like 100 hours a week, being a financial planner,

00:14:08.340 --> 00:14:10.659
and then coming home and doing his bookwork,

00:14:10.659 --> 00:14:14.059
right? Helping him run the business. And one

00:14:14.059 --> 00:14:16.620
day he just said, I need you, I need you full

00:14:16.620 --> 00:14:22.379
time. So I took a $60 ,000 a year pay cut to

00:14:22.379 --> 00:14:24.779
go in and work with my husband in the business

00:14:24.779 --> 00:14:27.159
full time. And it was the best thing I ever did

00:14:27.159 --> 00:14:33.860
in my life. That's love, right? And then you

00:14:33.860 --> 00:14:36.879
said it was the best, best choice you ever made.

00:14:37.879 --> 00:14:41.360
What was our best choice? What was what made

00:14:41.360 --> 00:14:43.559
it the best choice at that moment? Or was it

00:14:43.559 --> 00:14:45.940
something that you kind of had to figure out

00:14:45.940 --> 00:14:50.519
later? It was the best choice at that time, because

00:14:50.519 --> 00:14:53.059
what it gave me initially, immediately what it

00:14:53.059 --> 00:14:56.379
gave me was time back with my kids. So my kids

00:14:56.379 --> 00:14:59.759
were really little, they were like, maybe the

00:14:59.759 --> 00:15:02.039
oldest one at that time was probably maybe two,

00:15:02.220 --> 00:15:04.639
two and a half, you know, three years of age.

00:15:05.440 --> 00:15:08.259
And my other son was only probably like, six

00:15:08.259 --> 00:15:11.460
months old. And I was missing this. You know,

00:15:11.519 --> 00:15:14.700
my son was the first child at daycare. He was

00:15:14.700 --> 00:15:16.980
the last child at pickup. They were having to

00:15:16.980 --> 00:15:18.899
bath him and feed him dinner because he would

00:15:18.899 --> 00:15:21.419
fall asleep and not get to eat because and I

00:15:21.419 --> 00:15:24.419
wouldn't see him even awake all day. And I was

00:15:24.419 --> 00:15:26.460
missing everything and paying for the privilege

00:15:26.460 --> 00:15:28.940
like I was working at a job to pay for childcare.

00:15:29.840 --> 00:15:33.779
And immediately what I got was was that family

00:15:33.779 --> 00:15:36.710
back. that I wanted to be and have and grow.

00:15:36.789 --> 00:15:39.769
I want my kids to know me, not know their childcare

00:15:39.769 --> 00:15:43.289
people as their, you know, their mum figure.

00:15:43.309 --> 00:15:46.950
I wanted me. So the initial thing I got was family.

00:15:47.149 --> 00:15:51.610
And the next thing I got was to see the capacity

00:15:51.610 --> 00:15:54.529
of which we could make money and how that could

00:15:54.529 --> 00:15:57.610
be done and how we could have more in our pocket

00:15:57.610 --> 00:16:00.309
than if I was just working a normal job. And

00:16:00.309 --> 00:16:03.929
yes, it had to be driven. Yes, it had to be planned.

00:16:04.169 --> 00:16:07.210
Yes. But I had all this experience that I had

00:16:07.210 --> 00:16:11.110
gained over, you know, decades working in finance.

00:16:11.610 --> 00:16:16.090
And not many people have that. So I think between

00:16:16.090 --> 00:16:19.470
the operational aspect of David doing what he

00:16:19.470 --> 00:16:22.649
did best and me doing what I did best, it was

00:16:22.649 --> 00:16:24.990
the combination of those two that really gave

00:16:24.990 --> 00:16:27.409
us the foundations that we needed to kick it

00:16:27.409 --> 00:16:29.970
off as well as we did in the beginning. That's

00:16:29.970 --> 00:16:34.649
beautiful. I think when you talk about family,

00:16:36.330 --> 00:16:40.509
that's like the best. The fact that you get to

00:16:40.509 --> 00:16:43.370
spend time with your children, they get to know

00:16:43.370 --> 00:16:48.330
you and be with you, that makes the journey to

00:16:48.330 --> 00:16:51.450
where you were that much sweeter. And so now

00:16:51.450 --> 00:16:53.509
you're in the business, what are you doing in

00:16:53.509 --> 00:17:01.690
the business that gives you the, I guess, the

00:17:01.690 --> 00:17:04.769
knowledge of entrepreneurship and things like

00:17:04.769 --> 00:17:08.869
that, as opposed to just working at a job. So

00:17:08.869 --> 00:17:12.430
for me, because it was an industry I hadn't worked

00:17:12.430 --> 00:17:14.630
in before, so construction -based businesses,

00:17:15.170 --> 00:17:17.190
there was so much that I had to learn in respects

00:17:17.190 --> 00:17:21.410
to compliance, operations, how to run workflow

00:17:21.410 --> 00:17:24.589
programs, how to structure a job effectively.

00:17:25.109 --> 00:17:29.309
do negotiations with suppliers for terms, you

00:17:29.309 --> 00:17:31.809
know, making the banking products fit in with

00:17:31.809 --> 00:17:34.250
the supplier terms to get the most out of cash

00:17:34.250 --> 00:17:37.829
flow. So I kind of had one side of a coin and

00:17:37.829 --> 00:17:39.769
I was trying to look at what the other side looked

00:17:39.769 --> 00:17:43.769
like. And so over that time, it was a learn as

00:17:43.769 --> 00:17:47.519
you go and seek. seek out help and seek out assistance

00:17:47.519 --> 00:17:50.339
for those who were successful already, right?

00:17:50.380 --> 00:17:53.079
So I'm not afraid to ask the question or say,

00:17:53.180 --> 00:17:55.579
you know, what makes you successful and how can

00:17:55.579 --> 00:17:57.819
I get some of that because I need that right,

00:17:57.900 --> 00:18:02.079
right now. And so I saw people who were better

00:18:02.079 --> 00:18:05.619
than me to learn from those people because the

00:18:05.619 --> 00:18:08.839
great thing about entrepreneurial, you know,

00:18:09.160 --> 00:18:12.980
groups and people is that they want other people

00:18:12.980 --> 00:18:15.890
to be successful. because then they have other

00:18:15.890 --> 00:18:17.910
people that know and understand what they're

00:18:17.910 --> 00:18:21.230
going through. And it's really hard to have those

00:18:21.230 --> 00:18:24.130
discussions with family members who don't know

00:18:24.130 --> 00:18:26.190
what it's like to run a business or friends.

00:18:26.509 --> 00:18:28.529
And they go, it's hard, just give it up and get

00:18:28.529 --> 00:18:30.910
a job. Yeah, you're like, I don't want to do

00:18:30.910 --> 00:18:37.549
that. Yeah. So I really reached out to those

00:18:37.549 --> 00:18:40.029
circles and we became part of other business

00:18:40.029 --> 00:18:42.210
groups and it and it just kind of flourished

00:18:42.210 --> 00:18:45.369
and we made all these friends and got to go to

00:18:45.369 --> 00:18:47.369
these great conferences around the world and

00:18:47.369 --> 00:18:50.710
just learn so much. And it really just helped

00:18:50.710 --> 00:18:53.190
us flourish in the business. That's beautiful.

00:18:53.589 --> 00:18:57.450
And so how did your personal experiences like

00:18:57.450 --> 00:18:59.589
in the different industries that you were in

00:18:59.589 --> 00:19:04.289
prepare you for the work that you do now? I know

00:19:04.289 --> 00:19:08.029
it's probably a take that people don't always

00:19:08.029 --> 00:19:10.470
understand. But I came from a corporate business

00:19:10.470 --> 00:19:15.599
was very regimented, like extremely compliant

00:19:15.599 --> 00:19:19.619
and I've come into an industry and I came into

00:19:19.619 --> 00:19:25.339
an industry that was dodgy as just construction

00:19:25.339 --> 00:19:28.079
was like everyone's handshake deals cash under

00:19:28.079 --> 00:19:30.819
the table you know let's do this and let's do

00:19:30.819 --> 00:19:35.539
that right and I was like no not having it I

00:19:35.539 --> 00:19:38.299
can't do it because I don't have a dishonest

00:19:38.299 --> 00:19:41.589
bone in my body and I just could not align myself

00:19:41.589 --> 00:19:44.049
with those kinds of values and so I just did

00:19:44.049 --> 00:19:46.150
not feel comfortable working in or around those

00:19:46.150 --> 00:19:50.509
kinds of people and so over time we really learned

00:19:50.509 --> 00:19:52.650
who we wanted to work with and who we didn't

00:19:52.650 --> 00:19:54.950
because I think that was also a reflection of

00:19:54.950 --> 00:19:59.029
us in our business and our outcomes and just

00:19:59.029 --> 00:20:02.849
really starting to get the vibe and go that guy's

00:20:02.849 --> 00:20:05.309
probably not a good payer like he just doesn't

00:20:05.309 --> 00:20:09.609
strike me as the most honest human um and I want

00:20:09.609 --> 00:20:11.690
to get paid right like that's why we're here

00:20:11.690 --> 00:20:16.250
that's why we're doing it and um just in that

00:20:16.250 --> 00:20:18.809
I just had learned so much about doing things

00:20:18.809 --> 00:20:21.369
the right way legally, that I wanted to make

00:20:21.369 --> 00:20:23.829
sure that we maintained that. And I'd come from

00:20:23.829 --> 00:20:27.190
a very male dominated industry and I'd come into

00:20:27.190 --> 00:20:31.170
an even more male dominated industry. And I knew

00:20:31.170 --> 00:20:33.289
that I had to kind of earn my stripes. I had

00:20:33.289 --> 00:20:35.589
to learn. I couldn't just walk in and expect

00:20:35.589 --> 00:20:38.609
that I would be given the same respect as everybody

00:20:38.609 --> 00:20:41.410
else. I really had to kind of, you know, learn

00:20:41.410 --> 00:20:47.119
that. Earn the respect. You are now, you're the

00:20:47.119 --> 00:20:51.619
founder of ClearPlan Consulting. What do you

00:20:51.619 --> 00:20:54.839
do with, is that, you still do that and work

00:20:54.839 --> 00:20:58.759
with your husband or is it separate? No, we have,

00:20:58.859 --> 00:21:01.119
we actually have multiple businesses. So we do

00:21:01.119 --> 00:21:04.519
property development as well. He has another

00:21:04.519 --> 00:21:08.980
business doing EV services design. So EV is obviously.

00:21:09.799 --> 00:21:11.940
massive thing that's taken off around the world.

00:21:11.980 --> 00:21:14.740
So we have that plus the contracting business

00:21:14.740 --> 00:21:17.539
that's still running. I don't really have much

00:21:17.539 --> 00:21:19.940
to do with that as much anymore. I have my hand

00:21:19.940 --> 00:21:21.660
in it just to keep my eye on the money because

00:21:21.660 --> 00:21:24.400
that's my strategy. That's my brain. That's where

00:21:24.400 --> 00:21:27.680
I love to be. But the clear plan consulting really

00:21:27.680 --> 00:21:31.339
comes from my ability to come into a business

00:21:31.339 --> 00:21:33.619
and really objectively look at that business

00:21:33.619 --> 00:21:37.329
on behalf of the owner. look at where we can

00:21:37.329 --> 00:21:40.230
make improvements. But ultimately what I do is

00:21:40.230 --> 00:21:42.529
I work out where they want to go personally.

00:21:42.789 --> 00:21:44.549
What do they want to achieve personally? What

00:21:44.549 --> 00:21:46.970
does that look like? And we start painting a

00:21:46.970 --> 00:21:50.210
picture. And what I do is I help them use their

00:21:50.210 --> 00:21:52.309
vehicle, which is the greatest vehicle that we

00:21:52.309 --> 00:21:55.670
can have a business. to get them where they want

00:21:55.670 --> 00:21:59.190
to go financially outside. So I work with their

00:21:59.190 --> 00:22:01.829
accountant, their planners and other specialists

00:22:01.829 --> 00:22:05.529
to basically say, this is how you can use this

00:22:05.529 --> 00:22:09.410
to grow this. And it might be, I want to have,

00:22:09.410 --> 00:22:12.630
you know, family holidays every year. I want

00:22:12.630 --> 00:22:15.569
to retire early. I would like to be able to branch

00:22:15.569 --> 00:22:17.789
into a different division of business. Whatever

00:22:17.789 --> 00:22:21.390
that is, it's my job to strategically plan to

00:22:21.390 --> 00:22:25.670
get them there using what they've got. Now you,

00:22:26.130 --> 00:22:28.029
like just talking to you and just meeting you,

00:22:28.029 --> 00:22:31.369
you transition your life, and I know it's in

00:22:31.369 --> 00:22:33.230
the message, but it just seems like seamlessly,

00:22:33.650 --> 00:22:38.470
right? And I think that's great, right? So you

00:22:38.470 --> 00:22:42.269
have the ability to share with people that don't

00:22:42.269 --> 00:22:44.789
necessarily have the idea of how to transition

00:22:44.789 --> 00:22:47.410
in their lives or how to make their business

00:22:47.410 --> 00:22:52.539
seem seamless. So what are the common... The

00:22:52.539 --> 00:22:55.059
question here I have is, what are the common

00:22:55.059 --> 00:22:57.160
challenges entrepreneurs face when they try to

00:22:57.160 --> 00:23:00.119
integrate systems into their business? Here on

00:23:00.119 --> 00:23:02.220
the Thriveville Journey, we talk a lot about

00:23:02.220 --> 00:23:05.700
not just surviving, but thriving. And a big part

00:23:05.700 --> 00:23:08.180
of that for me has been understanding my health

00:23:08.180 --> 00:23:10.839
on a deeper level. That's why I partnered with

00:23:10.839 --> 00:23:13.640
Livegood and brought it under my company, Orion's

00:23:13.640 --> 00:23:16.000
Health. Not just because I believe in the products,

00:23:16.180 --> 00:23:18.700
but because I've seen what they can do firsthand.

00:23:19.000 --> 00:23:21.259
I've walked through some hard health chapters

00:23:21.259 --> 00:23:24.799
in my life, including cancer and a kidney transplant.

00:23:25.240 --> 00:23:28.539
And I know what it feels like when your body's

00:23:28.539 --> 00:23:31.160
working against you. That's why we're offering

00:23:31.160 --> 00:23:34.019
two free tools that help me and can help you

00:23:34.019 --> 00:23:37.559
too. First, go to MyFreeHealthReport .com, forward

00:23:37.559 --> 00:23:40.519
slash, Oriance Health. Take our quick health

00:23:40.519 --> 00:23:42.920
questionnaire and get a personalized report created

00:23:42.920 --> 00:23:45.700
by Dr. Ryan Goodkin, LiveGoods Director of Product

00:23:45.700 --> 00:23:49.000
Development. That's clear. actionable and totally

00:23:49.000 --> 00:23:52.720
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00:23:52.720 --> 00:23:55.720
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00:23:55.720 --> 00:23:58.660
your first product order. It's a gentle, natural

00:23:58.660 --> 00:24:01.440
way to clear out toxins and start fresh, something

00:24:01.440 --> 00:24:05.039
I personally use and stand behind. This isn't

00:24:05.039 --> 00:24:07.299
just a sponsorship. It's part of my mission through

00:24:07.299 --> 00:24:10.390
Orion's Health to help people thrive and body,

00:24:10.710 --> 00:24:14.009
mind and spirit. Of course, of course, always

00:24:14.009 --> 00:24:16.130
always always consult your physician before starting

00:24:16.130 --> 00:24:18.690
any new supplement or health regimen. Your body

00:24:18.690 --> 00:24:20.869
is unique and your health care provider should

00:24:20.869 --> 00:24:23.109
always be part of the conversation. The links

00:24:23.109 --> 00:24:25.970
are in the show notes. Now tap in and take your

00:24:25.970 --> 00:24:29.630
next step toward thriving. So the biggest challenge

00:24:29.630 --> 00:24:33.549
always is everything is in the entrepreneur's

00:24:33.549 --> 00:24:35.910
mind and a lot of times largely they might have

00:24:35.910 --> 00:24:39.150
say under 10 employees in their business, but

00:24:39.150 --> 00:24:42.230
they are wearing several hats. Everything is

00:24:42.230 --> 00:24:45.210
up here built into their brain. And what we have

00:24:45.210 --> 00:24:47.349
a challenge with is actually getting them to

00:24:47.349 --> 00:24:49.789
stop. We need to extract the information from

00:24:49.789 --> 00:24:52.250
them and be able to put that down into a system

00:24:52.250 --> 00:24:55.930
of procedure so that that can be delivered on

00:24:55.930 --> 00:24:58.390
a platform where everyone can get access. So

00:24:58.390 --> 00:25:00.789
it could just be a step -by -step on how to set

00:25:00.789 --> 00:25:04.680
up jobs within their workflow program. It could

00:25:04.680 --> 00:25:08.519
be how they operationally run a job and the way

00:25:08.519 --> 00:25:11.200
they wanna run it. So it's run in a sequential

00:25:11.200 --> 00:25:14.380
way that they need to get the outcome that they

00:25:14.380 --> 00:25:16.920
want. Because a team member will come in and

00:25:16.920 --> 00:25:19.720
do it their way. But if you as the business owner

00:25:19.720 --> 00:25:23.519
need it specifically done in a way. for compliance

00:25:23.519 --> 00:25:26.799
or legal reasons or just to make sure that the

00:25:26.799 --> 00:25:29.059
outcome is exactly as you would like for the

00:25:29.059 --> 00:25:31.920
client so that the finishes are correct. That

00:25:31.920 --> 00:25:34.299
needs to be documented but also explained as

00:25:34.299 --> 00:25:37.799
to why it's done that way. And so the issue we

00:25:37.799 --> 00:25:41.299
have is getting them to stop for those moments

00:25:41.299 --> 00:25:44.740
so we can extract the information. We only have

00:25:44.740 --> 00:25:47.359
to really do it once and put it on a video and

00:25:47.359 --> 00:25:49.920
then we break it down into steps and other ways

00:25:49.920 --> 00:25:53.140
to build a system. because they're just everywhere

00:25:53.140 --> 00:25:55.019
and being called on all the time. And that's

00:25:55.019 --> 00:25:57.339
why most of them get burnt out. Because they

00:25:57.339 --> 00:26:00.240
just can't stop. Right? Yeah. Like, if I stop

00:26:00.240 --> 00:26:02.599
all over and it'll happen. Well, if you don't

00:26:02.599 --> 00:26:04.839
stop and do this, it'll be like this forever.

00:26:05.059 --> 00:26:06.940
What is your pain point? Do you want to keep

00:26:06.940 --> 00:26:10.299
going forever? Or do you want to be able to take

00:26:10.299 --> 00:26:13.119
a week off and go to Hawaii? Like, what is it?

00:26:13.180 --> 00:26:16.480
Where's your pain point? Right? Right. So it's

00:26:16.480 --> 00:26:19.099
like, that is my biggest one. And then just talking

00:26:19.099 --> 00:26:21.200
about cashflow and getting them to understand

00:26:21.200 --> 00:26:27.039
about putting money aside for liabilities. You

00:26:27.039 --> 00:26:29.900
know, yeah, can you talk to I didn't want to

00:26:29.900 --> 00:26:35.339
interrupt. So it's good stuff. Um, I forgot I

00:26:35.339 --> 00:26:38.900
was gonna say, oh, so you talked about pain point

00:26:38.900 --> 00:26:41.880
and structure in your business. Let's start to

00:26:41.880 --> 00:26:45.599
the the beginning entrepreneurs that don't necessarily

00:26:45.599 --> 00:26:51.480
know how to pay themselves or set money aside.

00:26:52.920 --> 00:26:57.140
What do you say about that? That I love this

00:26:57.140 --> 00:26:59.779
because this is so great. This can be done when

00:26:59.779 --> 00:27:02.319
you're foundationally setting up a startup. It

00:27:02.319 --> 00:27:04.599
can be done through scale stage any stage in

00:27:04.599 --> 00:27:06.680
your business when you finding that cash flow

00:27:06.680 --> 00:27:09.880
is a challenge for you. And so some people are

00:27:09.880 --> 00:27:12.529
better at this than others but where the basics

00:27:12.529 --> 00:27:15.490
really start from is in a great book called Profit

00:27:15.490 --> 00:27:19.789
First from Mike Mullowitz. Now, where he writes,

00:27:20.390 --> 00:27:22.730
and it's obviously written for the US market,

00:27:22.769 --> 00:27:24.950
but we can adapt it to any country in the world,

00:27:25.150 --> 00:27:27.710
just tweaking it a little bit. But basically,

00:27:28.170 --> 00:27:30.890
every major liability has a bank account. Now,

00:27:31.230 --> 00:27:33.589
in Australia, we get a transactional account

00:27:33.589 --> 00:27:36.210
and you can have several savings accounts attached

00:27:36.210 --> 00:27:39.079
to that that are free. and they might earn interest

00:27:39.079 --> 00:27:41.319
along the way, you can label them on your banking.

00:27:41.400 --> 00:27:43.599
But essentially what that is, is every major

00:27:43.599 --> 00:27:46.940
liability is allocated and every week or via

00:27:46.940 --> 00:27:49.500
every payment that you receive in, you need to

00:27:49.500 --> 00:27:52.819
allocate a portion to those liabilities. It could

00:27:52.819 --> 00:27:56.720
be for in Australia, we have company tax. Then

00:27:56.720 --> 00:27:59.380
we have something called GST, which is a percentage

00:27:59.380 --> 00:28:01.720
like you guys have sales tax on each of your

00:28:01.720 --> 00:28:04.980
items. We have what we call GST and that's a

00:28:04.980 --> 00:28:08.029
fixed percentage. And so when we're getting that

00:28:08.029 --> 00:28:10.430
invoice in, we automatically need to allocate

00:28:10.430 --> 00:28:14.710
a percentage of that invoice to there. We make

00:28:14.710 --> 00:28:18.670
sure that you guys have 401k accounts for people

00:28:18.670 --> 00:28:21.890
to put money aside for retirement. We have what's

00:28:21.890 --> 00:28:24.390
called superannuation. We have to hold on to

00:28:24.390 --> 00:28:26.910
that money for our employees legally, and it's

00:28:26.910 --> 00:28:28.849
not our money. We need to provision and put that

00:28:28.849 --> 00:28:33.220
away. Payroll taxes. What we do is we set those

00:28:33.220 --> 00:28:36.000
accounts out, I label them, I look at their industry

00:28:36.000 --> 00:28:38.039
and I look at what percentage profit they should

00:28:38.039 --> 00:28:40.920
be making on an average and we start them small

00:28:40.920 --> 00:28:43.440
with small increments to ease them into it and

00:28:43.440 --> 00:28:45.500
then over time we get them to the percentages

00:28:45.500 --> 00:28:47.940
that they need to have there. But the best part

00:28:47.940 --> 00:28:51.079
is there's an account called Profit and we set

00:28:51.079 --> 00:28:53.839
that margin and we make sure that they get paid

00:28:53.839 --> 00:28:58.119
that first. So that we are growing into a mindset

00:28:58.119 --> 00:29:01.720
where the profit is always front of mind. It's

00:29:01.720 --> 00:29:05.259
not I'm getting paid last because so many business

00:29:05.259 --> 00:29:07.839
owners will pay everyone else in their business

00:29:07.839 --> 00:29:11.299
but not take a real wage or not provision anything

00:29:11.299 --> 00:29:15.099
in a war chest or somewhere safe as a fallback

00:29:15.099 --> 00:29:17.599
if anything were to happen. No emergency type

00:29:17.599 --> 00:29:21.279
fund. You know, we talk a lot about What's that

00:29:21.279 --> 00:29:23.700
gentleman's name in America? Oh, what's his?

00:29:23.779 --> 00:29:27.000
Dave Ramsey. And he talks about provisioning,

00:29:27.079 --> 00:29:29.799
right, and paying off everything. Now, I agree

00:29:29.799 --> 00:29:32.680
to some extent, and then others, you know, I'm

00:29:32.680 --> 00:29:35.380
open to using things for cash flow like cards

00:29:35.380 --> 00:29:39.279
or terms on a trade account. But that there right

00:29:39.279 --> 00:29:42.279
there, The Profit First, that is a great book.

00:29:42.319 --> 00:29:44.920
And that, to me, is the absolute foundations

00:29:44.920 --> 00:29:48.779
for running any major business. I'm going to

00:29:48.779 --> 00:29:51.619
get that. First of all, thank you for that. You're

00:29:51.619 --> 00:29:55.359
welcome. Do you want another suggestion on a

00:29:55.359 --> 00:29:59.039
great book for investments? Yes, please. There's

00:29:59.039 --> 00:30:01.759
a book called Girls That Invest. It was actually

00:30:01.759 --> 00:30:03.900
written by a lady who's based in New Zealand.

00:30:04.940 --> 00:30:06.500
I'm just trying to remember the name of it now.

00:30:06.980 --> 00:30:10.140
But that there is a very good book, irrespective

00:30:10.140 --> 00:30:13.859
of your gender. It says Girls That Invest, but

00:30:13.859 --> 00:30:17.069
basically the explanations about investing and

00:30:17.069 --> 00:30:20.109
starting very basic, it is just very well written.

00:30:20.210 --> 00:30:23.390
And so I find that I pass on all these books

00:30:23.390 --> 00:30:26.269
to other people just because they're so great.

00:30:27.130 --> 00:30:29.990
Give you some knowledge because it's really about

00:30:29.990 --> 00:30:31.829
getting the knowledge and understanding and knowing

00:30:31.829 --> 00:30:35.049
where to go to get that right. Yeah, this is

00:30:35.049 --> 00:30:38.630
girl girls in invest girls that invest in it.

00:30:38.769 --> 00:30:43.480
Yes, and it's a pink and purple. Yeah. All right,

00:30:43.579 --> 00:30:46.279
profit first, girls that invest, check that book

00:30:46.279 --> 00:30:49.539
out. Is it an audio book just for people who

00:30:49.539 --> 00:30:52.920
don't like to read? Yes. Yeah. Yeah. And but

00:30:52.920 --> 00:30:55.400
the great thing, but with the girls that invest,

00:30:55.759 --> 00:31:01.259
it has a lot of what are they like examples there

00:31:01.259 --> 00:31:02.980
where they've actually taken real people and

00:31:02.980 --> 00:31:05.099
what their own personal investment structures

00:31:05.099 --> 00:31:08.819
are. So you might not get that when you're actually,

00:31:08.819 --> 00:31:11.380
you know, on Audible, you won't get to see the

00:31:11.380 --> 00:31:14.240
significance of that. But you know, whatever

00:31:14.240 --> 00:31:17.460
works for you. My husband, my husband won't he

00:31:17.460 --> 00:31:19.700
will not read a book like he only does audible,

00:31:19.700 --> 00:31:21.859
right. And it's because he's in the car 90 %

00:31:21.859 --> 00:31:24.460
of the time. So that's what he does. It's easy.

00:31:24.619 --> 00:31:27.079
Well, if we don't, we don't have a lot of time

00:31:27.079 --> 00:31:29.980
in the day, I think it's it's okay for the audible

00:31:29.980 --> 00:31:32.900
because it it you can listen to it while you're

00:31:32.900 --> 00:31:35.240
doing something and you still you know, bring

00:31:35.240 --> 00:31:37.160
in the knowledge and let it ruminate and all

00:31:37.160 --> 00:31:39.680
that good stuff. But there's nothing better than

00:31:39.680 --> 00:31:43.240
a written book that's written well. Yeah, absolutely.

00:31:44.319 --> 00:31:50.079
Yeah. Yeah. So as going back to the pain yourself,

00:31:50.180 --> 00:31:55.519
is there a percentage that you work off of? Or

00:31:55.519 --> 00:31:57.700
is it like a set percentage? Or is it does it

00:31:57.700 --> 00:32:01.859
differ in that profit area? So every industry

00:32:01.859 --> 00:32:06.190
is slightly different. And so Because in electrical

00:32:06.190 --> 00:32:10.369
contracting for us, that was our business, there's

00:32:10.369 --> 00:32:12.549
a large percentage that goes towards material

00:32:12.549 --> 00:32:15.549
expenditure. So it means that the profit is a

00:32:15.549 --> 00:32:17.529
little bit less. But if you had, say, a service

00:32:17.529 --> 00:32:20.230
-based business like I do with consulting, the

00:32:20.230 --> 00:32:22.569
margin is more because there's no real material

00:32:22.569 --> 00:32:25.690
expenditure there. And the overheads and expenses,

00:32:25.869 --> 00:32:28.329
you know, I can work from anywhere. I go out

00:32:28.329 --> 00:32:30.589
to people's businesses. The biggest expense I

00:32:30.589 --> 00:32:33.390
have is if I have to travel interstate or internationally

00:32:33.390 --> 00:32:36.190
to service people's business. And, you know,

00:32:36.190 --> 00:32:38.369
obviously that's a cost, but usually the client

00:32:38.369 --> 00:32:41.450
will pay as part of that. So for an electrical

00:32:41.450 --> 00:32:43.589
contracting, you know, if we could get a year

00:32:43.589 --> 00:32:47.410
where it's like 15%, that would be amazing. Right.

00:32:48.329 --> 00:32:52.130
In Australia, when you're in construction, in

00:32:52.130 --> 00:32:55.150
the bigger contracts, the primary, the builder

00:32:55.150 --> 00:32:57.849
may actually hold 5 % of the total amount of

00:32:57.849 --> 00:33:01.519
your contract until 12 until you know, the end

00:33:01.519 --> 00:33:03.880
of the project, and you get at the end, two and

00:33:03.880 --> 00:33:05.539
a half percent, and then 12 months later, you

00:33:05.539 --> 00:33:07.980
get the other two and a half, right? So you're

00:33:07.980 --> 00:33:10.720
not even getting all your profit up front. At

00:33:10.720 --> 00:33:12.859
the end of the project, you've they hold that

00:33:12.859 --> 00:33:15.519
because that's for your warranty period. Okay.

00:33:16.200 --> 00:33:18.839
And so it's all these small little things that

00:33:18.839 --> 00:33:21.819
you need to be aware of. Because if you're doing

00:33:21.819 --> 00:33:24.680
your cash flow forecasting, and you're thinking,

00:33:24.720 --> 00:33:26.319
I'm going to have this amount of money, and then

00:33:26.319 --> 00:33:29.700
it's not there. because it's being held, well,

00:33:29.779 --> 00:33:31.240
you need to now think, well, how am I going to

00:33:31.240 --> 00:33:33.400
run without that extra money? Because that it

00:33:33.400 --> 00:33:35.759
might seem small two and a half percent, but

00:33:35.759 --> 00:33:38.799
over hundreds of thousands of dollars, or millions

00:33:38.799 --> 00:33:41.380
of dollars on a project, it's a lot of money.

00:33:41.460 --> 00:33:44.539
Yeah, yeah. And so you want to make sure that

00:33:44.539 --> 00:33:46.799
you're getting every bit of that money in your

00:33:46.799 --> 00:33:50.519
pocket. And simple things like when I go through

00:33:50.519 --> 00:33:53.640
someone's accounting software, and I'm looking

00:33:53.640 --> 00:33:56.809
at their expenses, I'm looking how I can pull

00:33:56.809 --> 00:34:01.009
back every time at least 10%. So if there's subscriptions

00:34:01.009 --> 00:34:02.910
that they're paying for that they're not using,

00:34:03.829 --> 00:34:08.530
or just anything that's an expense that is rubbish,

00:34:08.590 --> 00:34:12.050
just not called for, or just wasted, I'm pulling

00:34:12.050 --> 00:34:14.289
that back because I'm trying to pull back 10

00:34:14.289 --> 00:34:16.289
% and then I'm trying to advance you forward

00:34:16.289 --> 00:34:19.789
another 10%. So if I can get you to a point where

00:34:19.789 --> 00:34:22.150
I think if you're not charging correctly and

00:34:22.150 --> 00:34:25.050
we can put your mark up, further up, and I can

00:34:25.050 --> 00:34:27.269
save your expenses straight away. I've made you

00:34:27.269 --> 00:34:31.190
money. Yeah, yeah. And and teaching people how

00:34:31.190 --> 00:34:33.469
to do that for themselves so they can do it every

00:34:33.469 --> 00:34:36.429
year and not have to get me in is is part of

00:34:36.429 --> 00:34:39.489
my skill set and my niche. You know, I don't

00:34:39.489 --> 00:34:42.170
know. Some people may think that this is something

00:34:42.170 --> 00:34:44.250
that they don't need because they don't necessarily

00:34:44.250 --> 00:34:47.789
see the issue. What do you say to those people

00:34:47.789 --> 00:34:52.440
that that that think that way? like, oh, I could

00:34:52.440 --> 00:34:55.239
figure this out on my own, my own and think that

00:34:55.239 --> 00:34:59.039
they have the answer. But it's still kind of

00:34:59.039 --> 00:35:02.719
crazy. What do you say to those those that mindset?

00:35:03.300 --> 00:35:05.960
It's so funny that you say that because when

00:35:05.960 --> 00:35:09.780
I was financial planning, there were people that

00:35:09.780 --> 00:35:12.099
would come in and sit down and say, but I could

00:35:12.099 --> 00:35:14.019
learn this off the internet. What do I need to

00:35:14.019 --> 00:35:18.230
do? it's it's true right like if you can read

00:35:18.230 --> 00:35:21.070
you can learn so it's not to say the information

00:35:21.070 --> 00:35:23.809
isn't accessible anybody can get this information

00:35:23.809 --> 00:35:27.190
but my question always is you're sitting in the

00:35:27.190 --> 00:35:31.610
chair across from me have you done it if we are

00:35:31.610 --> 00:35:34.250
here in another week or in another month and

00:35:34.250 --> 00:35:36.829
we're having the same conversation what you have

00:35:36.829 --> 00:35:40.090
lost is time you will never get back get back

00:35:40.090 --> 00:35:43.230
yeah and so what i'm giving you for the cost

00:35:43.230 --> 00:35:46.500
of my time is a skill set right now that it's

00:35:46.500 --> 00:35:48.480
taken me decades to learn, I'm going to give

00:35:48.480 --> 00:35:51.579
it to you all in one hit. And you can choose

00:35:51.579 --> 00:35:54.519
to learn it along with me as I do it for you,

00:35:54.539 --> 00:35:56.340
or you can just pay me to get it done, right?

00:35:56.440 --> 00:35:59.300
Either way, what's your time worth? Is your time

00:35:59.300 --> 00:36:01.380
better invested learning the skill set, or is

00:36:01.380 --> 00:36:04.000
it better paying a specialist and going on with

00:36:04.000 --> 00:36:07.000
what you need to do with your time? And so that's

00:36:07.000 --> 00:36:09.519
where we really talk about what your time is

00:36:09.519 --> 00:36:13.579
worth. I know that my rate, people might say,

00:36:13.659 --> 00:36:17.420
oh my gosh, $500 an hour is a lot of money. Okay,

00:36:17.480 --> 00:36:19.239
it might be in the scheme of things, but what

00:36:19.239 --> 00:36:21.079
you're getting is decades worth of knowledge

00:36:21.079 --> 00:36:23.420
that I can actually help you make possibly hundreds

00:36:23.420 --> 00:36:26.159
of thousands or millions of dollars and more

00:36:26.159 --> 00:36:29.239
profit and more money in your pocket. And so

00:36:29.239 --> 00:36:31.039
when they're sitting across from me, that's the

00:36:31.039 --> 00:36:32.800
question. It's like, okay, well, why haven't

00:36:32.800 --> 00:36:36.070
you done it then? That's what that's what it

00:36:36.070 --> 00:36:37.750
comes back down to. Why haven't you done it then?

00:36:38.130 --> 00:36:39.829
And it's like, well, I don't know what I'm doing.

00:36:40.130 --> 00:36:44.570
Well, acknowledge that. Yeah, exactly. Right.

00:36:44.710 --> 00:36:46.909
And it's like, I don't want to be a bookkeeper.

00:36:47.070 --> 00:36:49.250
So I don't want to go learn that skill set. I

00:36:49.250 --> 00:36:51.090
pay someone I don't want to be an accountant.

00:36:51.409 --> 00:36:53.820
I I look, I love my accountant, and I probably

00:36:53.820 --> 00:36:57.239
harass him every week. Because, you know, I we

00:36:57.239 --> 00:37:00.659
talk strategy high level. But I pay him because

00:37:00.659 --> 00:37:03.940
I don't want to go and do that. And so I wouldn't

00:37:03.940 --> 00:37:05.980
go and learn to be a plumber, I wouldn't go learn

00:37:05.980 --> 00:37:10.340
to be an electrician or a doctor, because I pay

00:37:10.340 --> 00:37:12.340
for the specialist and I know what their time

00:37:12.340 --> 00:37:15.639
is worth. And I'm happy to do that because it

00:37:15.639 --> 00:37:18.599
allows me the time and space to do what I need

00:37:18.599 --> 00:37:20.539
to do, which is be with my family and be with

00:37:20.539 --> 00:37:22.679
my kids. But I'm not doing this, which I love

00:37:22.679 --> 00:37:25.400
doing for businesses and business owners. I want

00:37:25.400 --> 00:37:28.440
to be with my kids and create memories. Nice.

00:37:28.539 --> 00:37:31.460
I love that. And just kind of going, I don't

00:37:31.460 --> 00:37:35.280
know if making this connect, but there's a lot

00:37:35.280 --> 00:37:38.619
of people, business entrepreneurs that, you know,

00:37:38.820 --> 00:37:41.699
they kind of live in the chaos of a new business

00:37:41.699 --> 00:37:44.059
or even if it's you know if it's still going

00:37:44.059 --> 00:37:47.760
but they live in the chaos of it and they may

00:37:47.760 --> 00:37:50.019
be in it and it's like oh it's fine you know

00:37:50.019 --> 00:37:53.199
this is kind of how I live um what do you say

00:37:53.199 --> 00:37:56.119
to those people that you know they have the the

00:37:56.119 --> 00:38:00.019
chaotic life or the chaotic business that may

00:38:00.019 --> 00:38:04.500
just be just a float just a float you know um

00:38:04.500 --> 00:38:06.420
but there's potential in there what do you what

00:38:06.420 --> 00:38:10.059
do you say to those that mindset If they're open

00:38:10.059 --> 00:38:13.219
to learning and open to change, we can give them

00:38:13.219 --> 00:38:17.059
so much more of their time back. I actually experienced

00:38:17.059 --> 00:38:20.159
this with my husband, their team many years ago

00:38:20.159 --> 00:38:22.699
used to call him Cyclone Dave and probably be

00:38:22.699 --> 00:38:25.860
like Hurricane Dave, I guess in in terminology

00:38:25.860 --> 00:38:28.840
for the US, he would come in, he would mess things

00:38:28.840 --> 00:38:30.920
up and he would leave, right? He would just come

00:38:30.920 --> 00:38:32.780
in where there were no problems and he would

00:38:32.780 --> 00:38:37.590
create chaos. Because when he actually had given

00:38:37.590 --> 00:38:40.449
over control to all these other people in the

00:38:40.449 --> 00:38:43.030
business, and it was growing, for a period he

00:38:43.030 --> 00:38:45.690
wasn't needed. It's like he didn't have anything

00:38:45.690 --> 00:38:48.789
to do. He was like, I legit do not know what

00:38:48.789 --> 00:38:51.309
I'm doing with my day. I'm not needed. I have

00:38:51.309 --> 00:38:54.889
somebody for every role. And so he was looking

00:38:54.889 --> 00:38:59.449
for things to fix to save. And so he would create

00:38:59.449 --> 00:39:01.849
these things, not even consciously, it would

00:39:01.849 --> 00:39:06.019
just happen. And I would just say, Like you're

00:39:06.019 --> 00:39:07.780
not needed they go and put your time somewhere

00:39:07.780 --> 00:39:09.960
else and that's how we ended up with other businesses

00:39:09.960 --> 00:39:12.639
Doing other things because he was really needed

00:39:12.639 --> 00:39:15.159
right in there And so I would say my question

00:39:15.159 --> 00:39:17.579
would be is it a conscious thing that you're

00:39:17.579 --> 00:39:21.039
having all of these chaotic stresses Is it actually

00:39:21.039 --> 00:39:23.340
something that you've created unbeknownst to

00:39:23.340 --> 00:39:26.179
you that you don't realize? That we could fix

00:39:26.179 --> 00:39:27.980
and if I fix it, are you gonna go and create

00:39:27.980 --> 00:39:30.619
another thing? You know, is it because you've

00:39:30.619 --> 00:39:33.239
grown your business to a size where you may not

00:39:33.239 --> 00:39:36.130
be needed? Do you need to shift your focus and

00:39:36.130 --> 00:39:38.269
potentially look at the strategy of what the

00:39:38.269 --> 00:39:40.869
business can give you and start working on your

00:39:40.869 --> 00:39:44.309
own wealth creation outside the business? And

00:39:44.309 --> 00:39:46.989
knowing and understanding that, is that better

00:39:46.989 --> 00:39:52.730
time spent for you? If it's not, in that example,

00:39:52.929 --> 00:39:55.829
if it legitimately is just chaotic and everything's

00:39:55.829 --> 00:39:59.030
everywhere, we can absolutely help people get

00:39:59.030 --> 00:40:01.550
their time back if they're willing to take the

00:40:01.550 --> 00:40:04.869
time to implement some small changes over a period

00:40:04.869 --> 00:40:09.809
of weeks or months. Do you find people, I wouldn't

00:40:09.809 --> 00:40:12.010
know if I would say self sabotage, but like you

00:40:12.010 --> 00:40:14.710
said, kind of self create that issue, because

00:40:14.710 --> 00:40:17.730
they don't want to relinquish the power, control,

00:40:17.989 --> 00:40:19.510
all that, all that good stuff. And they're okay

00:40:19.510 --> 00:40:24.099
in the, the world. Absolutely and that's there's

00:40:24.099 --> 00:40:26.980
some deep psychological rooted things like there

00:40:26.980 --> 00:40:29.880
might be money stories from growing up and reasons

00:40:29.880 --> 00:40:32.260
why they feel they can't do things a certain

00:40:32.260 --> 00:40:35.039
way. It could be from previous traumas that have

00:40:35.039 --> 00:40:39.579
happened in a job or it could be because of you

00:40:39.579 --> 00:40:42.440
know nearly losing the business. previously because

00:40:42.440 --> 00:40:45.079
a job didn't go well and so therefore they will

00:40:45.079 --> 00:40:48.139
not change how they do things in this regard

00:40:48.139 --> 00:40:50.280
because they're just so scared of losing it and

00:40:50.280 --> 00:40:52.539
like you were saying earlier you know being driven

00:40:52.539 --> 00:40:55.519
by a fear mindset as opposed to an abundance

00:40:55.519 --> 00:40:59.420
mindset right and so there are some things that

00:40:59.420 --> 00:41:02.960
people just need to kind of question where does

00:41:02.960 --> 00:41:06.000
that come from where does that feeling come from

00:41:06.000 --> 00:41:08.219
deep deep down and objectively look at it and

00:41:08.219 --> 00:41:11.250
go there was that time that this happened and

00:41:11.250 --> 00:41:13.650
I struggled and so I thought I'm never going

00:41:13.650 --> 00:41:15.949
to allow that to happen again and so I'm just

00:41:15.949 --> 00:41:19.170
not negotiable on these things and so sometimes

00:41:19.170 --> 00:41:21.269
it's it's a real work through we got to talk

00:41:21.269 --> 00:41:24.449
about it and say okay well what if we looked

00:41:24.449 --> 00:41:26.750
at doing it this way and you still felt comfortable

00:41:26.750 --> 00:41:28.889
but we could make these small changes how would

00:41:28.889 --> 00:41:31.369
you feel about that and when I can show you that

00:41:31.369 --> 00:41:34.710
works then would you be open to maybe changing

00:41:34.710 --> 00:41:37.090
a little bit more? because I can show you how

00:41:37.090 --> 00:41:39.489
that may help you as well. And we would never

00:41:39.489 --> 00:41:41.769
put you in a position where it would all fall

00:41:41.769 --> 00:41:44.789
over, right? I'm going to give you backups for

00:41:44.789 --> 00:41:47.409
backups, because I don't want that to happen

00:41:47.409 --> 00:41:52.090
for you. Backups for backups. I like that. You're

00:41:52.090 --> 00:41:54.710
giving such great, great energy. I don't know

00:41:54.710 --> 00:41:57.110
if I was to mention this, but it is five something

00:41:57.110 --> 00:42:00.650
in the morning. 539. I don't have any makeup

00:42:00.650 --> 00:42:03.909
on because it is so early over here. But it is

00:42:03.909 --> 00:42:08.369
early. So again, I appreciate that. But in the

00:42:08.369 --> 00:42:11.489
world of entrepreneurship, we talked to beginners

00:42:11.489 --> 00:42:13.969
been beginning business owners of people who

00:42:13.969 --> 00:42:16.389
want to scale their business. So do have a question

00:42:16.389 --> 00:42:22.119
about in your experience because you work with

00:42:22.119 --> 00:42:25.059
different sized businesses, what's the biggest

00:42:25.059 --> 00:42:27.260
mistake entrepreneurs make when they're trying

00:42:27.260 --> 00:42:31.059
to scale their business? They pull a lot of money

00:42:31.059 --> 00:42:33.860
out of their business personally for reasons

00:42:33.860 --> 00:42:36.119
that are not legitimate. They get themselves

00:42:36.119 --> 00:42:39.900
into a financial bind because they've bought,

00:42:40.139 --> 00:42:44.170
might be they buy a new really expensive vehicle,

00:42:44.170 --> 00:42:47.150
for example, or they might buy a house and they

00:42:47.150 --> 00:42:49.710
push their business to the financial limits and

00:42:49.710 --> 00:42:51.929
they don't leave anything in the tank for any

00:42:51.929 --> 00:42:54.210
emergencies, right? It's like, I am running on

00:42:54.210 --> 00:42:56.869
fumes. That's okay. I'll get just enough to keep

00:42:56.869 --> 00:43:00.510
me going. And they're draining this thing dry

00:43:00.510 --> 00:43:03.849
before it's even had an opportunity to stabilize

00:43:03.849 --> 00:43:07.510
foundationally. So I see them sucking things

00:43:07.510 --> 00:43:10.150
out going, that's okay. It's a business expense.

00:43:10.349 --> 00:43:13.900
I'm like, No, it's not. Taxation office is not

00:43:13.900 --> 00:43:17.340
going to like that at all. And so I always say

00:43:17.340 --> 00:43:19.219
to them, look, if we're building for something,

00:43:19.280 --> 00:43:22.300
we've got a plan for it. So if you want a $500

00:43:22.300 --> 00:43:26.019
,000 vehicle, no problem. No problems, right?

00:43:26.059 --> 00:43:28.659
We can provision for that. But what I need you

00:43:28.659 --> 00:43:32.239
to do is put it in a way where that asset is

00:43:32.239 --> 00:43:34.739
held separately from your business, essentially

00:43:34.739 --> 00:43:37.780
untouchable. How do I do that? How do I get you

00:43:37.780 --> 00:43:41.000
money legitimately to you know, get this thing

00:43:41.000 --> 00:43:42.480
that you want. It could be a house, it could

00:43:42.480 --> 00:43:45.159
be a car, you know, jet ski, whatever. Everybody

00:43:45.159 --> 00:43:48.280
has their things that they want, right? Their

00:43:48.280 --> 00:43:50.800
drivers, vision boards, what's life meant to

00:43:50.800 --> 00:43:55.480
look like? And it's how do I help you get there?

00:43:55.539 --> 00:43:58.320
How do I keep the profit in the business so that

00:43:58.320 --> 00:44:01.300
you don't drain the life force from this thing

00:44:01.300 --> 00:44:04.940
that's giving you the food on your plate and

00:44:04.940 --> 00:44:08.150
have you over commit it? right? Because you need

00:44:08.150 --> 00:44:10.630
it's a beast that you always need to feed business,

00:44:11.010 --> 00:44:13.210
you need to always be having the leads generated

00:44:13.210 --> 00:44:15.710
and making sure that money's coming in, that

00:44:15.710 --> 00:44:18.849
that money is being managed effectively, the

00:44:18.849 --> 00:44:21.230
business itself is being managed effectively,

00:44:21.710 --> 00:44:24.110
that your team are all on board with what the

00:44:24.110 --> 00:44:28.610
outcomes are aiming to be. And so that it's run

00:44:28.610 --> 00:44:32.230
like a well oiled machine, because you can't

00:44:32.230 --> 00:44:35.280
push something to its limits that isn't isn't

00:44:35.280 --> 00:44:38.739
being managed correctly. You know, you're going

00:44:38.739 --> 00:44:42.199
to kill it if you don't look after it and and

00:44:42.199 --> 00:44:44.739
nurture it essentially. So it'll give you everything

00:44:44.739 --> 00:44:47.539
you want and more. But you have to make sure

00:44:47.539 --> 00:44:49.440
that you're you're taking care of it in that

00:44:49.440 --> 00:44:53.940
way. And so, you know, people just kind of like

00:44:53.940 --> 00:44:58.679
milk it dry too early. Milking it dry too early.

00:44:59.719 --> 00:45:01.780
Well, when they're in it, they probably don't

00:45:01.780 --> 00:45:03.730
realize that they're doing it. It's just it's

00:45:03.730 --> 00:45:05.590
probably new to them. And they're just like,

00:45:05.590 --> 00:45:09.909
Oh, I got this, this guy before you know it.

00:45:10.250 --> 00:45:12.269
But it's Michael, it's a justification, right?

00:45:12.989 --> 00:45:16.929
It's really hard. So I'm going to go buy this.

00:45:17.409 --> 00:45:22.570
Okay, exactly. Exactly. You know, say again.

00:45:22.880 --> 00:45:25.440
I said, I get it, right? I get it. Like, I'm

00:45:25.440 --> 00:45:28.219
there for it. But let's look at it in a way where

00:45:28.219 --> 00:45:31.159
we can plan for it, not just do it and try to

00:45:31.159 --> 00:45:33.880
say, well, that's okay. Because if you're not

00:45:33.880 --> 00:45:36.679
thinking what could happen on the negative side

00:45:36.679 --> 00:45:40.340
of that, then you know, what's the risk? Like

00:45:40.340 --> 00:45:42.619
you risk you pull 100 grand out of your business

00:45:42.619 --> 00:45:45.860
and you've only got $20 ,000 left in the thing,

00:45:46.219 --> 00:45:49.019
in the account, and tax bill comes up and you

00:45:49.019 --> 00:45:50.619
can't pay it. Well, what are you going to do?

00:45:50.739 --> 00:45:53.300
You're going to sell that car at a loss. Lesson

00:45:53.300 --> 00:45:56.800
learned. Lesson learned. That's a tough lesson

00:45:56.800 --> 00:46:02.079
to learn. Man, it's a tough lesson to learn.

00:46:02.900 --> 00:46:07.880
And I don't think, like, unless, how do you stop

00:46:07.880 --> 00:46:10.900
somebody from, well, not necessarily stop, but

00:46:10.900 --> 00:46:13.420
how do you give the lesson to someone who hasn't

00:46:13.420 --> 00:46:17.739
been in that space before, before it actually

00:46:17.739 --> 00:46:23.099
happens? So obviously, we can talk to the challenges

00:46:23.099 --> 00:46:25.579
we've had that we've helped other people with

00:46:25.579 --> 00:46:28.219
and we can show them and talk to them about what's

00:46:28.219 --> 00:46:33.039
actually happened in our own situations. Some

00:46:33.039 --> 00:46:36.579
people can't learn that way. Some people have

00:46:36.579 --> 00:46:40.900
to go through the hurt to understand it and I

00:46:40.900 --> 00:46:43.960
can't stop that. I can give every platform every

00:46:43.960 --> 00:46:46.760
provision but if that person is hell bent on

00:46:46.760 --> 00:46:50.389
needing to go their own way, then I'll happily

00:46:50.389 --> 00:46:53.570
bid them the very best and say, look, if you

00:46:53.570 --> 00:46:56.750
don't want help, that's totally fine. But at

00:46:56.750 --> 00:46:59.469
the end of the day, a lot of those people may

00:46:59.469 --> 00:47:02.510
come back in five or 10 years time and say, OK,

00:47:02.570 --> 00:47:05.230
look, I'm ready for help now. And that's that's

00:47:05.230 --> 00:47:09.449
great, too, because I can't always I can I can

00:47:09.449 --> 00:47:11.969
speak to things, but some people are kinetic

00:47:11.969 --> 00:47:13.389
learners. They've got to be in it right. They've

00:47:13.389 --> 00:47:16.179
got to do it. And I get it because everybody

00:47:16.179 --> 00:47:19.340
learns in a different way. Two of my kids are

00:47:19.340 --> 00:47:23.179
high -functioning autistics. One's an ADHD. So

00:47:23.179 --> 00:47:25.960
I got the neurodiversity thing going. And they

00:47:25.960 --> 00:47:28.679
all learn differently. And they all need different

00:47:28.679 --> 00:47:32.599
things to feel comfortable. And so I understand

00:47:32.599 --> 00:47:35.460
that. And I will give every platform that I can

00:47:35.460 --> 00:47:37.340
for those business owners to feel comfortable.

00:47:37.980 --> 00:47:40.960
But until they are happy to go ahead, it's really

00:47:40.960 --> 00:47:43.119
their choice. How do you assess your clients?

00:47:43.679 --> 00:47:46.619
what you what you could give them and, and figure

00:47:46.619 --> 00:47:49.679
out what's best for them for the for them. So

00:47:49.679 --> 00:47:52.500
what we do initially is we talk a lot about what

00:47:52.500 --> 00:47:55.340
they actually want to achieve. And if I think

00:47:55.340 --> 00:48:01.420
that that person is just not negotiable, like

00:48:01.420 --> 00:48:05.119
not open to suggestion or learning, I'll probably

00:48:05.119 --> 00:48:07.500
just say, Look, Thank you for your time. Unfortunately,

00:48:07.599 --> 00:48:09.500
I won't be able to assist you. Okay, totally

00:48:09.500 --> 00:48:11.739
cool with that. I'm not for everybody, but I

00:48:11.739 --> 00:48:15.719
need somebody who's open to make changes. I have

00:48:15.719 --> 00:48:18.019
people who will come to me and we'll talk about

00:48:18.019 --> 00:48:19.940
what their life looks like and they'll do up

00:48:19.940 --> 00:48:22.480
a vision board or, you know, we have a process

00:48:22.480 --> 00:48:24.739
that I go through about what does life look like

00:48:24.739 --> 00:48:27.139
now and what does life got to look like? What

00:48:27.139 --> 00:48:30.449
would you like it to look like? I'll ask them

00:48:30.449 --> 00:48:32.989
questions and I'll say okay so you've put a Maserati

00:48:32.989 --> 00:48:35.170
on there or a Lamborghini or whatever right?

00:48:35.710 --> 00:48:37.909
Is that really what you want or is that what

00:48:37.909 --> 00:48:41.250
you think society wants you to want? Good question.

00:48:41.409 --> 00:48:43.409
And we'll ask the question because I want to

00:48:43.409 --> 00:48:46.230
know if I'm working to get you that Ferrari is

00:48:46.230 --> 00:48:48.969
it really you or is it something you're going

00:48:48.969 --> 00:48:52.210
to get and it's an empty success because it's

00:48:52.210 --> 00:48:55.429
not really you it's what you think in your mind

00:48:55.429 --> 00:48:58.980
rich looks like right? But what's wealth? Wealth

00:48:58.980 --> 00:49:03.239
to me is intergenerational wealth for my family

00:49:03.239 --> 00:49:08.219
and maybe their kids and having multiple streams

00:49:08.219 --> 00:49:11.099
of income passively outside of my business that

00:49:11.099 --> 00:49:14.599
my business has helped to create. Owning everything

00:49:14.599 --> 00:49:16.800
outright and being able to swipe the card wherever

00:49:16.800 --> 00:49:19.659
I want and never think about money and have holidays

00:49:19.659 --> 00:49:23.360
and adventures and experiences all year round

00:49:23.360 --> 00:49:27.599
with my family, right? That's mine. In that nowhere

00:49:27.599 --> 00:49:32.019
have I said I need to have something really extravagant,

00:49:32.019 --> 00:49:36.739
because in my mind, my wealth is not that. And

00:49:36.739 --> 00:49:39.719
so I really encourage people to ask the question

00:49:39.719 --> 00:49:42.099
of themselves, you know, is this really what

00:49:42.099 --> 00:49:44.460
I want? Or is this what society has told me that

00:49:44.460 --> 00:49:47.840
I want? And so I'll get you what you need. If

00:49:47.840 --> 00:49:51.280
you want a portfolio of 20 houses, you know,

00:49:51.380 --> 00:49:53.639
okay, why? Why do you want 20 houses? Oh, because

00:49:53.639 --> 00:49:57.150
I want money. And okay, have you ever had investment

00:49:57.150 --> 00:49:59.070
properties before? Do you know what's involved?

00:49:59.269 --> 00:50:01.210
Like, because that's a whole different ballgame,

00:50:01.329 --> 00:50:05.650
right? Another beast. So it's, it's really about

00:50:05.650 --> 00:50:09.110
working with people who are open to the learnings

00:50:09.110 --> 00:50:12.110
and being able to ask those deep questions. And

00:50:12.110 --> 00:50:14.349
so we do that assessment in the beginning, before

00:50:14.349 --> 00:50:16.449
we take a client on to say, yes, we can help

00:50:16.449 --> 00:50:20.889
you or no, we can't. So got many things from

00:50:20.889 --> 00:50:23.429
that. But what I wrote down was be coachable.

00:50:24.510 --> 00:50:28.449
And understand what wealth looks like to you,

00:50:28.650 --> 00:50:30.269
not necessarily what wealth looks like to you

00:50:30.269 --> 00:50:32.389
because of what it may look like to other people

00:50:32.389 --> 00:50:38.070
in the world. Yeah. Yeah. Like that. What advice

00:50:38.070 --> 00:50:40.070
do you have for entrepreneurs? Like you alluded

00:50:40.070 --> 00:50:43.869
to this earlier in the conversation, about wearing

00:50:43.869 --> 00:50:47.869
all hats for entrepreneurs. What advice do you

00:50:47.869 --> 00:50:50.909
have for those entrepreneurs that are trying

00:50:50.909 --> 00:50:53.170
to wear all hats in the business? And I'll just

00:50:53.170 --> 00:50:56.190
say me. I started off that way, but I was like,

00:50:56.190 --> 00:50:59.869
this is not sustainable. It just does not work.

00:51:00.130 --> 00:51:03.969
No, because you're absolutely exhausted, right?

00:51:03.969 --> 00:51:06.869
At the end of the day, and every day runs into

00:51:06.869 --> 00:51:09.730
the next, it becomes Groundhog Day, there's no

00:51:09.730 --> 00:51:14.969
weekends, there's no downtime. And unless you

00:51:14.969 --> 00:51:18.769
generally live to run your business, you need

00:51:18.769 --> 00:51:21.469
something else, you need a break. And most of

00:51:21.469 --> 00:51:24.260
us can't take a holiday for more than a few days

00:51:24.260 --> 00:51:26.579
because of the way our brain works. You know,

00:51:26.699 --> 00:51:28.460
we can't sit still, right? It's just the way

00:51:28.460 --> 00:51:31.860
we work. But it would be nice to have the freedom

00:51:31.860 --> 00:51:35.639
to choose, right, Michael? Yes. And so what we

00:51:35.639 --> 00:51:38.079
want the freedom to choose, that is what life

00:51:38.079 --> 00:51:42.059
is about. So what we want is when we can incorporate

00:51:42.059 --> 00:51:44.239
people into the business as these specialists,

00:51:44.320 --> 00:51:46.579
and we don't always get it right the first time.

00:51:46.619 --> 00:51:49.860
So that's a whole nother lesson. But if we have

00:51:49.860 --> 00:51:52.619
provisioned funds to make sure that we have money

00:51:52.619 --> 00:51:55.760
to go and bring on that specialist, time to train,

00:51:56.500 --> 00:51:58.460
figure out if they're the right person that we

00:51:58.460 --> 00:52:01.719
need within the business, and once we've locked

00:52:01.719 --> 00:52:04.519
in and solidified that role, then we move into

00:52:04.519 --> 00:52:07.960
doing that for the next role. And I tell people

00:52:07.960 --> 00:52:11.289
when to basically trigger to hire. So we'll say,

00:52:11.429 --> 00:52:13.849
OK, well, when you have this amount of money

00:52:13.849 --> 00:52:15.909
and you're doing this amount per week in this

00:52:15.909 --> 00:52:17.530
role, we really need to look at putting that

00:52:17.530 --> 00:52:20.489
into a full time position or a part time position.

00:52:20.949 --> 00:52:24.349
You might need you might do it via a virtual

00:52:24.349 --> 00:52:26.670
assistant. You might do that with someone that

00:52:26.670 --> 00:52:29.030
sits full time within your business. It could

00:52:29.030 --> 00:52:32.170
be a subcontractor. There's many ways that we

00:52:32.170 --> 00:52:34.510
can do that. It doesn't have to be the traditional

00:52:34.510 --> 00:52:37.230
way of putting someone in as a full time person

00:52:37.230 --> 00:52:40.610
if you can't sustain that yet. And that's fine.

00:52:40.670 --> 00:52:43.630
That's okay. But it's about letting them know

00:52:43.630 --> 00:52:46.369
what's available and out there that they can,

00:52:46.369 --> 00:52:49.869
you know, source those skill sets from and then

00:52:49.869 --> 00:52:51.989
saying, okay, well, what fits best for your business?

00:52:52.489 --> 00:52:55.289
Let's look at that. Let's explore that. And then

00:52:55.289 --> 00:52:59.210
let's recruit for that position. Let's really,

00:52:59.210 --> 00:53:02.110
really take the time on the hiring process because,

00:53:02.349 --> 00:53:04.960
you know, That's where all the money and time

00:53:04.960 --> 00:53:07.380
spent is in the beginning part of training. And

00:53:07.380 --> 00:53:09.800
then when you are happy with that person, like,

00:53:09.880 --> 00:53:12.760
let's move on to the next one until you basically

00:53:12.760 --> 00:53:15.639
have a team behind you that have the same shared

00:53:15.639 --> 00:53:19.460
vision for your business and will help you with

00:53:19.460 --> 00:53:21.840
the planning so that you can have time back and

00:53:21.840 --> 00:53:25.000
have freedom to choose. And this all just really

00:53:25.000 --> 00:53:30.280
supports business growth and also for the entrepreneur

00:53:30.280 --> 00:53:33.619
owner. to really still be able to take time for

00:53:33.619 --> 00:53:37.460
themselves and their family. Yep. Yeah. Yeah.

00:53:37.599 --> 00:53:39.719
Do you want your kids to say my parents always

00:53:39.719 --> 00:53:42.179
worked? That you know what I mean? Like when

00:53:42.179 --> 00:53:44.280
you look back and they're 21 and you go on their

00:53:44.280 --> 00:53:46.260
21st birthday, you know, what do you remember

00:53:46.260 --> 00:53:48.179
about your life? And they say that you always

00:53:48.179 --> 00:53:50.599
worked and were never there. How would that feel?

00:53:50.940 --> 00:53:54.070
You know, that's not a great legacy you want

00:53:54.070 --> 00:53:58.650
to leave as far as memory is concerned. But I

00:53:58.650 --> 00:54:00.309
mean, if you bought them in and you said this

00:54:00.309 --> 00:54:03.369
is what I do, you know, in my business and this

00:54:03.369 --> 00:54:06.329
we're growing this so that we can have everything

00:54:06.329 --> 00:54:09.309
but I now am going to take time out from that

00:54:09.309 --> 00:54:11.349
and be with you. I want you to understand that

00:54:11.349 --> 00:54:14.050
when I'm with you, I'm with you 100%. But the

00:54:14.050 --> 00:54:17.210
reason I work so much is because I'm doing this

00:54:17.210 --> 00:54:20.159
so that we can have you know, everything that

00:54:20.159 --> 00:54:22.219
we need, and I can be with you as much time as

00:54:22.219 --> 00:54:30.340
we can, you know. Yeah. Yeah. So you worked with

00:54:30.340 --> 00:54:33.960
operations. And can you walk us through like

00:54:33.960 --> 00:54:37.199
the first steps entrepreneurs should? I don't

00:54:37.199 --> 00:54:38.940
know if I should take. Yeah, they should take

00:54:38.940 --> 00:54:42.599
one. They're set up their operational part of

00:54:42.599 --> 00:54:46.219
the business. So operations is really fun because

00:54:46.219 --> 00:54:47.840
depending on the type of the business, it can

00:54:47.840 --> 00:54:52.199
be just a few things that we need to put in place

00:54:52.199 --> 00:54:54.500
or it could be multiple, it could be multi -layered.

00:54:54.659 --> 00:54:57.440
So in the example of say the electrical business,

00:54:58.059 --> 00:55:01.449
there is different types of electrical. So there

00:55:01.449 --> 00:55:04.030
could be domestic electrical with residential

00:55:04.030 --> 00:55:06.849
houses. It could be brand new builds. It could

00:55:06.849 --> 00:55:10.650
be multi -story high rise apartment blocks. It

00:55:10.650 --> 00:55:13.929
could be industrial. And so what we have to do

00:55:13.929 --> 00:55:16.329
with in a business is say, okay, operationally,

00:55:16.389 --> 00:55:19.389
let's just start with where majority of your

00:55:19.389 --> 00:55:22.670
work is coming from right now. Say it's a brand

00:55:22.670 --> 00:55:26.650
new home builds. Okay, well, there's five stages.

00:55:27.969 --> 00:55:30.750
to electrical in say, North Queensland, because

00:55:30.750 --> 00:55:33.050
we have, you know, cyclones, hurricanes up there.

00:55:33.250 --> 00:55:36.789
And so we need to document operationally what

00:55:36.789 --> 00:55:39.409
is expected of your team at every stage in the

00:55:39.409 --> 00:55:42.630
business. And I need to build that in so that

00:55:42.630 --> 00:55:45.550
the team have exactly what they need, because

00:55:45.550 --> 00:55:48.070
everybody is just looking for instruction, right?

00:55:48.309 --> 00:55:50.230
And if they aren't given it, they'll just do

00:55:50.230 --> 00:55:53.900
it in the way that they know. So operationally,

00:55:54.000 --> 00:55:56.139
it'll be like the team know that they need to

00:55:56.139 --> 00:55:57.920
attend the workshop in the morning. They need

00:55:57.920 --> 00:56:00.219
to collect the materials that they need. They

00:56:00.219 --> 00:56:03.179
need to advise the office team that they're completing

00:56:03.179 --> 00:56:07.019
that task for the day. They have a phone with

00:56:07.019 --> 00:56:10.739
their run sheet of the day. They basically click

00:56:10.739 --> 00:56:13.480
on here. They do that. And it's all documented,

00:56:13.619 --> 00:56:16.840
everything that they need to do. And so when

00:56:16.840 --> 00:56:19.460
things arise for the business owner to address,

00:56:19.820 --> 00:56:22.349
they'll say to their team member, did you follow

00:56:22.349 --> 00:56:25.269
the procedure what happened so they can understand

00:56:25.269 --> 00:56:28.590
if it's a procedural problem operationally or

00:56:28.590 --> 00:56:30.769
is it the team member not doing something for

00:56:30.769 --> 00:56:33.730
a particular reason and so then that becomes

00:56:33.730 --> 00:56:37.670
a training and gives an opportunity to be a good

00:56:37.670 --> 00:56:40.250
leader and develop leadership skills in training

00:56:40.250 --> 00:56:43.710
that team member to to do things in a way and

00:56:43.710 --> 00:56:46.030
the reasons as to why that's done that way and

00:56:46.030 --> 00:56:48.210
it's good because there's communication there.

00:56:48.429 --> 00:56:50.670
And they get to work through that and say, Okay,

00:56:50.789 --> 00:56:53.090
well, that was something that happened. And we

00:56:53.090 --> 00:56:55.929
could have avoided that by doing x. So let's

00:56:55.929 --> 00:56:57.750
put something in place to make sure that we go

00:56:57.750 --> 00:57:00.449
don't go down that road again. Is there a bit

00:57:00.449 --> 00:57:03.929
of foresight that needs to happen in that space?

00:57:05.230 --> 00:57:08.469
Yeah, so we we map that out on a really macro

00:57:08.469 --> 00:57:11.929
level of what that will look like. And so the

00:57:11.929 --> 00:57:13.789
business owner knows what we're trying to achieve

00:57:13.789 --> 00:57:17.809
what the outcome will be. And the team you know,

00:57:17.989 --> 00:57:20.369
are really good generally at helping you document

00:57:20.369 --> 00:57:22.849
that because let's just say the entrepreneur

00:57:22.849 --> 00:57:25.010
only has, you know, 40 hours a week, he wants

00:57:25.010 --> 00:57:29.809
to be in his business. And so that team member

00:57:29.809 --> 00:57:31.630
go, okay, well, you're about to go and do an

00:57:31.630 --> 00:57:34.429
electrical lead in, for example, I would like

00:57:34.429 --> 00:57:37.530
you to video and take photos of you actually

00:57:37.530 --> 00:57:39.809
doing that and talk through what you do when

00:57:39.809 --> 00:57:42.190
you do that. and we're going to use that and

00:57:42.190 --> 00:57:44.630
we're going to say okay where can we make improvements

00:57:44.630 --> 00:57:48.429
and how and we're going to develop a step by

00:57:48.429 --> 00:57:51.650
step on that procedure based on what you've done

00:57:51.650 --> 00:57:55.230
and a lot of people will absolutely freak out

00:57:55.230 --> 00:57:57.730
they will freak out because of the level they're

00:57:57.730 --> 00:57:59.510
like oh my god there's too much responsibility

00:57:59.510 --> 00:58:02.949
but sometimes people depending on the personality

00:58:02.949 --> 00:58:06.380
they need something to be you know out of the

00:58:06.380 --> 00:58:09.880
normal, they need these little tasks to be like

00:58:09.880 --> 00:58:12.420
little wins and go, okay, cool. If you help me

00:58:12.420 --> 00:58:14.179
document this, I'm going to give you an extra

00:58:14.179 --> 00:58:17.659
5 % in your pay, or I'm going to give you a weekend

00:58:17.659 --> 00:58:19.139
away with your family, or I'm going to give you

00:58:19.139 --> 00:58:21.300
this, right? Like whatever, whatever floats their

00:58:21.300 --> 00:58:24.599
boat. But don't do all the work yourself, get

00:58:24.599 --> 00:58:26.900
your team on the ground to help you. You've got

00:58:26.900 --> 00:58:29.619
a whole computer in your hand at any given time,

00:58:30.000 --> 00:58:37.960
like make a video. Yes, exactly. Exactly. Man,

00:58:38.559 --> 00:58:41.239
it's so like all the knowledge that you have

00:58:41.239 --> 00:58:48.460
comes from decades of experience. And with new

00:58:48.460 --> 00:58:52.440
entrepreneurs and people who are entrepreneurs

00:58:52.440 --> 00:58:55.500
but still kind of live in the chaos, within all

00:58:55.500 --> 00:59:00.360
of that, they're still purpose, right? And they're

00:59:00.360 --> 00:59:01.840
looking for a purpose and creating a purpose

00:59:01.840 --> 00:59:04.980
for themselves. or their business may be a purpose

00:59:04.980 --> 00:59:10.659
-driven business. Do you feel that you are living

00:59:10.659 --> 00:59:16.800
your purpose down? Absolutely. I don't have to

00:59:16.800 --> 00:59:20.099
do what I'm doing. This actually came because

00:59:20.099 --> 00:59:22.579
when we were in our business groups, people kept

00:59:22.579 --> 00:59:25.570
asking me for advice. And my husband was saying,

00:59:25.710 --> 00:59:27.570
this is a business, you should be charging for

00:59:27.570 --> 00:59:29.789
this. I'm like, no, I just love helping people.

00:59:30.090 --> 00:59:32.349
I just want to see people be successful and not

00:59:32.349 --> 00:59:34.309
make all of the mistakes if we can help them

00:59:34.309 --> 00:59:37.349
avoid it. Right. But it was just became so often.

00:59:37.389 --> 00:59:42.250
And so my purpose came really without me even

00:59:42.250 --> 00:59:44.449
knowing because I just generally loved helping

00:59:44.449 --> 00:59:47.530
people. And what I would say to somebody who's

00:59:47.530 --> 00:59:49.989
in that period where they're not really sure

00:59:49.989 --> 00:59:53.619
or they're still exploring that. and say, sometimes

00:59:53.619 --> 00:59:55.840
it just comes and you don't even expect it. You

00:59:55.840 --> 00:59:58.440
can look back and go, wow, you know, I really

00:59:58.440 --> 01:00:02.380
love doing this. Like it fulfills me. And when

01:00:02.380 --> 01:00:05.380
I fill up my cup. you know I can give to so many

01:00:05.380 --> 01:00:07.400
others and that's kind of what happened for me.

01:00:07.460 --> 01:00:09.639
You know our business became really successful

01:00:09.639 --> 01:00:12.539
and it took a really long time to get there but

01:00:12.539 --> 01:00:15.320
when it did it freed up my time and my kids are

01:00:15.320 --> 01:00:17.400
at school all day so I'm still looking for things

01:00:17.400 --> 01:00:24.039
to do right. And so for me I fill my cup by helping

01:00:24.039 --> 01:00:26.280
other people and so it's almost selfish in that

01:00:26.280 --> 01:00:29.099
way because I you know I'm doing that because

01:00:29.099 --> 01:00:32.500
it helps me but in saying that I wouldn't be

01:00:32.489 --> 01:00:34.769
getting discouraged if you haven't found it yet.

01:00:34.949 --> 01:00:37.510
Sometimes it'll just happen upon you unexpectedly.

01:00:38.170 --> 01:00:40.769
And sometimes it'll be a very defined moment

01:00:40.769 --> 01:00:43.590
when you're doing something and you'll go, my

01:00:43.590 --> 01:00:47.389
goodness, I feel that in my core. I know that

01:00:47.389 --> 01:00:49.750
is something that I'm driven to do. And my purpose

01:00:49.750 --> 01:00:53.949
is to do this. And this is why. And if you are

01:00:53.949 --> 01:00:57.050
purpose led, if your intentions are good, if

01:00:57.050 --> 01:01:00.260
you are coachable, as you said, open to learning

01:01:00.260 --> 01:01:04.699
and you want to work along, you know, great other

01:01:04.699 --> 01:01:07.699
entrepreneurs, get into a group, meet people,

01:01:08.139 --> 01:01:10.860
exchange ideas and say, you know, this is my

01:01:10.860 --> 01:01:13.239
purpose and get it out there so people know who

01:01:13.239 --> 01:01:18.420
you are and what you do and why. And that reciprocation

01:01:18.420 --> 01:01:22.900
will come. It will come. Clear plan consulting.

01:01:24.360 --> 01:01:32.719
What is your mission? And how do people get in

01:01:32.719 --> 01:01:36.920
contact with you? So my mission obviously is

01:01:36.920 --> 01:01:39.539
to help as many business owners as possible in

01:01:39.539 --> 01:01:42.360
the time that I've got on this earth. I've got

01:01:42.360 --> 01:01:44.039
a lot of the years left and a lot of knowledge

01:01:44.039 --> 01:01:46.800
to give people. So I want to do that. Now people

01:01:46.800 --> 01:01:49.780
can reach out to me via my website. I have a

01:01:49.780 --> 01:01:52.539
YouTube channel. I'm across the platforms. So

01:01:52.539 --> 01:01:54.699
you can find me there with the tagline, Cleveland

01:01:54.699 --> 01:01:57.639
Consulting, Proprietary Limited. And so if you

01:01:57.639 --> 01:01:59.400
reach out and we can have a conversation, I've

01:01:59.400 --> 01:02:01.960
done a lot of conversations with people, even

01:02:01.960 --> 01:02:04.460
internationally, and we can just shoot ideas.

01:02:05.000 --> 01:02:07.460
I talk about programs that people use. I know

01:02:07.460 --> 01:02:10.199
that SimPro, for example, is a workflow program

01:02:10.199 --> 01:02:12.480
that's just come into the US and Canada. It was

01:02:12.480 --> 01:02:15.159
purchased from an Australian company. And people

01:02:15.159 --> 01:02:17.980
contact me just about how to use it, right? So

01:02:17.980 --> 01:02:20.619
look, I'm open to having conversations and helping

01:02:20.619 --> 01:02:23.800
people where I can. And one of the things that

01:02:23.800 --> 01:02:27.079
I really, really want to do is learn how I can

01:02:27.079 --> 01:02:30.170
help kids get the start in their entrepreneurial

01:02:30.170 --> 01:02:32.469
journey as well. And so what I'm actually building

01:02:32.469 --> 01:02:35.849
now is a platform to teach kids about finance

01:02:35.849 --> 01:02:38.329
fundamentals and all of the basics that are in

01:02:38.329 --> 01:02:41.110
business so I can grow that so we have a new

01:02:41.110 --> 01:02:43.809
generation coming through behind us that have

01:02:43.809 --> 01:02:45.570
already got the learnings at their fingertips.

01:02:46.309 --> 01:02:50.510
That's excellent. I love that. So as your last

01:02:50.510 --> 01:02:55.980
last question is for you know, what's on your

01:02:55.980 --> 01:02:57.360
heart and your mind, you probably have said this

01:02:57.360 --> 01:03:02.519
already, but in your spirit, in your soul, what

01:03:02.519 --> 01:03:05.840
would you like to share with people as your last

01:03:05.840 --> 01:03:10.500
words on the podcast today? What I would probably

01:03:10.500 --> 01:03:15.599
say to everybody is be sure in yourself of your

01:03:15.599 --> 01:03:19.219
skill set and your ability to learn. If you are

01:03:19.219 --> 01:03:23.099
open to learning, if you have two ears, if you

01:03:23.099 --> 01:03:27.260
can Um, exchange ideas and be objective. You

01:03:27.260 --> 01:03:30.239
can achieve absolutely anything in your life.

01:03:30.820 --> 01:03:33.119
Don't think that you can't have everything that

01:03:33.119 --> 01:03:36.780
you want. Just be open to changing the way that

01:03:36.780 --> 01:03:40.019
you might get it because like I said, if you

01:03:40.019 --> 01:03:42.179
want to make God love, have a plan. Everything

01:03:42.179 --> 01:03:45.380
will come to you in a way that it needs to and

01:03:45.380 --> 01:03:47.719
at the time that it needs to come to you and

01:03:47.719 --> 01:03:54.179
reach out for help. Great words. Again, first

01:03:54.179 --> 01:03:57.039
of all, thank you. I feel like I'm in the studio

01:03:57.039 --> 01:04:01.019
over in Australia talking to you right now. It's

01:04:01.019 --> 01:04:04.139
really great to have you here at five, six o

01:04:04.139 --> 01:04:07.159
'clock in the morning there and pouring all your

01:04:07.159 --> 01:04:09.579
energy and your knowledge into this podcast.

01:04:11.380 --> 01:04:14.239
With a deep thanks from my heart, I appreciate

01:04:14.239 --> 01:04:17.690
you for being here. That's my pleasure. Yes,

01:04:17.690 --> 01:04:21.030
thank you. And for you listeners and you watchers,

01:04:21.250 --> 01:04:23.309
the question of the week is, what's the biggest

01:04:23.309 --> 01:04:26.289
lesson you've learned that you believe every

01:04:26.289 --> 01:04:28.530
entrepreneur, including yourself, should know

01:04:28.530 --> 01:04:32.889
no matter where they are in their journey? And

01:04:32.889 --> 01:04:35.030
make sure that you connect with Sonia. We'll

01:04:35.030 --> 01:04:37.610
have the information in the description. And

01:04:37.610 --> 01:04:41.469
as we always say, let's make thriving our new

01:04:41.469 --> 01:04:45.090
normal. See you next week. Before you go, I just

01:04:45.090 --> 01:04:47.010
want to say thank you. Thank you for being a

01:04:47.010 --> 01:04:49.489
part of the Thrabull journey. Every time you

01:04:49.489 --> 01:04:52.510
show up here, you're choosing growth, clarity,

01:04:52.630 --> 01:04:54.710
and the deeper work of becoming who you're meant

01:04:54.710 --> 01:04:57.949
to be in this world. And if you're ready to reconnect

01:04:57.949 --> 01:05:00.809
with what truly lights you up, I created something

01:05:00.809 --> 01:05:04.389
powerful that can help you. It's called The Empowered

01:05:04.389 --> 01:05:07.030
Path, Seven Days to Reclaim Your Purpose and

01:05:07.030 --> 01:05:10.329
Passion. It's a beautifully designed guided workbook

01:05:10.329 --> 01:05:12.670
that walks you through a week of powerful prompts.

01:05:12.989 --> 01:05:16.690
clarity building tools, and real mindset shifts.

01:05:16.909 --> 01:05:19.710
Now you can get instant access to it today. It's

01:05:19.710 --> 01:05:22.969
a small investment for a huge return, your energy,

01:05:23.469 --> 01:05:26.730
your clarity, your alignment. And if you want

01:05:26.730 --> 01:05:29.409
to take it deeper, check this out. I'm offering

01:05:29.409 --> 01:05:32.550
a limited number of free 30 minute purpose coaching

01:05:32.550 --> 01:05:35.420
sessions. No pressure. No pitch, just space for

01:05:35.420 --> 01:05:38.119
you to reconnect with your direction, your gifts,

01:05:38.320 --> 01:05:41.039
and what's next. So you can grab the guide and

01:05:41.039 --> 01:05:43.500
book your session at the link in the show notes.

01:05:44.219 --> 01:05:46.840
Let's not just go through the motions. Let's

01:05:46.840 --> 01:05:50.079
really walk this path on purpose. I appreciate

01:05:50.079 --> 01:05:52.860
you. And like we always say, let's make thriving

01:05:52.860 --> 01:05:55.199
our new normal. And I'll talk to you soon.
