WEBVTT 00:00:20.850 --> 00:00:23.649 Welcome back everybody, this is your host Neogentrics 00:00:23.649 --> 00:00:26.109 and this is Food for Thought. It has been a while, 00:00:26.309 --> 00:00:29.010 there is so much stuff going on, I have no idea. 00:00:29.880 --> 00:00:32.579 uh, between the pandemic, the people and everything 00:00:32.579 --> 00:00:35.359 that's been going on so much stuff. And then 00:00:35.359 --> 00:00:37.880 in the last two months, I know this is coming 00:00:37.880 --> 00:00:39.840 out pretty late and I haven't put out any in 00:00:39.840 --> 00:00:41.140 the last couple of months, but I mean, we've 00:00:41.140 --> 00:00:43.340 been doing it with so many people in my family, 00:00:43.380 --> 00:00:46.340 you know, just getting sick for whatever reasons. 00:00:46.420 --> 00:00:49.259 The good news is that none of them have died 00:00:49.259 --> 00:00:51.920 to COVID, but the only downside to this is that. 00:00:52.590 --> 00:00:55.429 They were still sick regardless. And a lot of 00:00:55.429 --> 00:00:57.909 them passed away, including my grandmother on 00:00:57.909 --> 00:01:00.450 my dad's side. But with that being said, that's 00:01:00.450 --> 00:01:02.070 not going to deter me. We're still going to do 00:01:02.070 --> 00:01:05.129 this. So let's get started. We're talking about 00:01:05.129 --> 00:01:23.829 negotiations. Alright everybody, let's go ahead 00:01:23.829 --> 00:01:27.629 and do what we normally do and get started. So 00:01:27.629 --> 00:01:30.609 the topic is negotiation. Not something anyone 00:01:30.609 --> 00:01:33.049 or everyone is pretty much unfamiliar with. It's 00:01:33.049 --> 00:01:35.670 something that's existed for a while. Negotiation 00:01:35.670 --> 00:01:41.489 by trade is a method by which people settle their 00:01:41.489 --> 00:01:46.650 differences. It is a process by which compromise 00:01:46.650 --> 00:01:49.849 and agreement is reached without avoiding argument. 00:01:50.760 --> 00:01:53.340 I'm sorry, while avoiding argument and dispute. 00:01:54.159 --> 00:01:56.760 I mean, in any disagreement, most individuals 00:01:56.760 --> 00:01:59.400 usually understandably aim to achieve the best 00:01:59.400 --> 00:02:02.459 possible outcome for their position, or perhaps 00:02:02.459 --> 00:02:05.120 an organization they represent more often than 00:02:05.120 --> 00:02:08.960 not. But, however, the principles of fairness 00:02:08.960 --> 00:02:11.560 and seeking mutual benefits while maintaining 00:02:11.560 --> 00:02:14.819 that same relationship are the main key and the 00:02:14.819 --> 00:02:17.599 main source of outcome from a negotiation. I 00:02:17.599 --> 00:02:19.219 mean, think about it. There are specific forms 00:02:19.219 --> 00:02:21.240 of negotiations that are used in many different 00:02:21.240 --> 00:02:23.219 situations, including international affairs, 00:02:23.599 --> 00:02:26.039 legal systems, governments, industrial disputes, 00:02:26.180 --> 00:02:29.020 domestic relationships, for one, just to give 00:02:29.020 --> 00:02:31.639 an example of how they're used and what they're 00:02:31.639 --> 00:02:36.080 best represented for. However, the whole thought 00:02:36.080 --> 00:02:39.400 of general negotiation skills is often learned 00:02:39.400 --> 00:02:42.539 and applied. and a wide range of activities. 00:02:42.719 --> 00:02:45.400 Negotiation skills can be a great benefit. I 00:02:45.400 --> 00:02:48.020 mean, using it to resolve differences that arise 00:02:48.020 --> 00:02:49.979 between you and others, whether it's a relationship 00:02:49.979 --> 00:02:54.139 standpoint or not, it's a whole different thing 00:02:54.139 --> 00:02:55.840 in itself. And there are different stages to 00:02:55.840 --> 00:02:57.780 negotiation. This is something to keep in mind. 00:02:57.800 --> 00:03:02.219 And in order to achieve the desirable outcome 00:03:02.219 --> 00:03:04.259 that most people want, it's useful to follow 00:03:04.259 --> 00:03:08.539 a structured approach. Let's see. For example... 00:03:09.289 --> 00:03:12.289 In a working situation or a meeting, you may 00:03:12.289 --> 00:03:21.270 need to be arranged in which all parties involved 00:03:21.270 --> 00:03:24.849 can come together and reach a reasonable solution. 00:03:25.110 --> 00:03:28.930 So I would recommend this process above others. 00:03:29.750 --> 00:03:31.710 It's a six -step process. We'll go into each 00:03:31.710 --> 00:03:33.349 one individually, but I want to go ahead and 00:03:33.349 --> 00:03:35.650 point out the six steps. The first one is preparation. 00:03:36.629 --> 00:03:39.610 The second one is discussion. Third would be 00:03:39.610 --> 00:03:41.330 to clarify the goals that everyone's trying to 00:03:41.330 --> 00:03:45.289 win. Then four, negotiate towards a win -win 00:03:45.289 --> 00:03:48.289 outcome where everybody's happy. Agree upon that 00:03:48.289 --> 00:03:50.789 action, which is the fifth thing, and then six 00:03:50.789 --> 00:03:53.569 would be to implement it, or find a way to implement 00:03:53.569 --> 00:03:56.050 it so that it happens. These are the mainstays 00:03:56.050 --> 00:03:59.210 for negotiations in a basic outcome, regardless 00:03:59.210 --> 00:04:03.490 of the circumstance and the setup, so that everyone 00:04:03.490 --> 00:04:05.349 can come to a conclusion that everyone's happy 00:04:05.349 --> 00:04:09.360 about. That's typically how this works. but it 00:04:09.360 --> 00:04:11.919 depends on situation to situation. Some situations 00:04:11.919 --> 00:04:14.259 may not be that simple, and others may require 00:04:14.259 --> 00:04:16.560 a little more work, but this depends on the circumstance 00:04:16.560 --> 00:04:18.639 to which you stand for and how it goes about 00:04:18.639 --> 00:04:22.100 it. And believe it or not, while I do say this 00:04:22.100 --> 00:04:24.220 in the terms of it referring to a business sense, 00:04:24.319 --> 00:04:27.139 this also applies to relationships as well. The 00:04:27.139 --> 00:04:30.000 problem that a lot of relationships have, and 00:04:30.000 --> 00:04:31.759 I'm not going to go too in -depth in this, is 00:04:31.759 --> 00:04:36.800 because I already did. an entire podcast on relationships 00:04:36.800 --> 00:04:38.480 in the past, so if you want to check that out, 00:04:38.500 --> 00:04:41.639 go ahead. The mainstay is that people seem to 00:04:41.639 --> 00:04:44.259 forget that a relationship is two -sided of the 00:04:44.259 --> 00:04:46.439 same coin. You both marry each other, you become 00:04:46.439 --> 00:04:48.360 one, which means that you need to find a way 00:04:48.360 --> 00:04:51.180 to negotiate with each other, find an equal opportunity 00:04:51.180 --> 00:04:54.959 set up in a way where both sides are happy, and 00:04:54.959 --> 00:04:57.240 deal that way. Most people can't even do that, 00:04:57.300 --> 00:04:59.100 so when something goes wrong, they're like, well, 00:04:59.160 --> 00:05:00.959 you didn't do this for me, so I'm not doing this 00:05:00.959 --> 00:05:03.750 for you. That's not how this works. You both 00:05:03.750 --> 00:05:06.170 live together, I would assume, if you're married. 00:05:06.490 --> 00:05:08.250 You have to deal with each other. Y 'all both 00:05:08.250 --> 00:05:10.449 had kids together. You have to find a way to 00:05:10.449 --> 00:05:13.250 cooperate with each other to get along. Obviously, 00:05:13.250 --> 00:05:15.490 y 'all did at some point before you got married. 00:05:15.589 --> 00:05:18.689 So I would say go back to whatever helps you 00:05:18.689 --> 00:05:20.290 get the relationship going in the beginning and 00:05:20.290 --> 00:05:22.730 start there. Remember, a relationship is nothing 00:05:22.730 --> 00:05:26.259 different than... The same thing as being friends 00:05:26.259 --> 00:05:28.319 with each other, just with more perks and benefits. 00:05:28.720 --> 00:05:31.040 You don't really need to change anything. The 00:05:31.040 --> 00:05:32.660 only difference is now you live with each other, 00:05:32.720 --> 00:05:34.279 you get to see each other's habits and faults, 00:05:34.399 --> 00:05:36.459 you get to learn from each other and compensate 00:05:36.459 --> 00:05:38.399 for each other's weaknesses. That's the only 00:05:38.399 --> 00:05:41.540 main difference is nothing really changes. Keep 00:05:41.540 --> 00:05:44.060 that in mind. Now let's go on to the first step 00:05:44.060 --> 00:05:47.259 in explaining the first step of negotiation preparation. 00:06:06.699 --> 00:06:08.379 Let's go ahead and get started with number one, 00:06:08.459 --> 00:06:13.519 preparation. So, before any type of, how do I 00:06:13.519 --> 00:06:19.459 put it, negotiation takes place, okay, a decision 00:06:19.459 --> 00:06:23.060 needs to be taken as to when and where a meeting 00:06:23.060 --> 00:06:26.240 will take place to discuss the problem and, you 00:06:26.240 --> 00:06:29.160 know, who will attend. Setting a limited time 00:06:29.160 --> 00:06:33.939 scale can also be helpful to prevent the disagreement 00:06:33.939 --> 00:06:39.040 to... Uh, that's going on from continuing and 00:06:39.040 --> 00:06:41.379 getting potentially worse. The thing to keep 00:06:41.379 --> 00:06:43.839 in mind about this stage as it involves ensuring 00:06:43.839 --> 00:06:45.839 all the pertinent facts of the situation are 00:06:45.839 --> 00:06:48.139 known in order to clarify your own position on 00:06:48.139 --> 00:06:51.199 the matter. So you're not going into this half 00:06:51.199 --> 00:06:54.639 cocked with barely a glimmer of the idea of what 00:06:54.639 --> 00:06:58.579 you need to do. That's never a good idea. Okay. 00:06:59.500 --> 00:07:03.850 In the work example I gave before, um, This would 00:07:03.850 --> 00:07:05.730 include knowing the rules of your organization 00:07:05.730 --> 00:07:09.790 to whom help is also given. When help is not 00:07:09.790 --> 00:07:13.230 felt appropriate and the grounds for such refusals 00:07:13.230 --> 00:07:16.730 exist, you need to know how those work. Your 00:07:16.730 --> 00:07:19.050 organization may as well have policies to which 00:07:19.050 --> 00:07:21.250 you can refer in preparation for the negotiation 00:07:21.250 --> 00:07:23.889 that's about to take place. This is to also keep 00:07:23.889 --> 00:07:25.550 you out of any legal trouble with the company 00:07:25.550 --> 00:07:28.269 you work with, since you're the one in charge 00:07:28.269 --> 00:07:31.290 of whatever negotiations that are afoot that 00:07:31.290 --> 00:07:33.439 you have to take care of. And undertaking the 00:07:33.439 --> 00:07:37.300 preparation beforehand before discussing any 00:07:37.300 --> 00:07:39.259 of the disagreements and such will also help 00:07:39.259 --> 00:07:42.439 avoid further conflict and any unnecessary wasting 00:07:42.439 --> 00:07:44.660 of time during the meeting as you're trying to 00:07:44.660 --> 00:07:49.540 do this. Okay? Second, discussion. During this 00:07:49.540 --> 00:07:52.259 stage, individuals and or members of each side 00:07:52.259 --> 00:07:56.779 of the conflict put forward the case as they 00:07:56.779 --> 00:07:59.560 see it with their understanding of what the situation 00:07:59.560 --> 00:08:03.300 is. There are key skills for this, such as questioning, 00:08:03.540 --> 00:08:06.279 listening, clarifying. I'll cover questioning 00:08:06.279 --> 00:08:11.420 later on this week, because it's definitely something 00:08:11.420 --> 00:08:13.300 I feel like people should understand how to do. 00:08:13.899 --> 00:08:15.839 Sometimes it's helpful to take notes during the 00:08:15.839 --> 00:08:22.379 discussion stage to record all the points that 00:08:22.379 --> 00:08:25.519 are referring to the case, further in the case, 00:08:25.540 --> 00:08:28.300 so that there's no need for constant clarification 00:08:28.300 --> 00:08:31.579 of what's being said. Key points are definitely 00:08:31.579 --> 00:08:34.059 important. It's also extremely important to listen 00:08:34.059 --> 00:08:37.580 as when disagreement takes place, so it's easy 00:08:37.580 --> 00:08:41.259 not to say the wrong thing because it's so easy 00:08:41.259 --> 00:08:45.100 to make a mistake by either saying too much or 00:08:45.100 --> 00:08:48.639 not enough. So if you're listening instead of 00:08:48.639 --> 00:08:51.259 talking, it'll also help you understand whether 00:08:51.259 --> 00:08:54.039 or not someone's trying to pull something over 00:08:54.039 --> 00:08:56.460 on you. Each side should have an equal opportunity 00:08:56.460 --> 00:08:58.919 to present their case, however. Don't cut them 00:08:58.919 --> 00:09:01.909 off. Don't... Try to shove your point in. Don't 00:09:01.909 --> 00:09:03.710 try to disagree. It doesn't matter if you disagree. 00:09:04.090 --> 00:09:06.429 Hear them out. Hear everything they have to say. 00:09:07.549 --> 00:09:09.610 Think about what you're going to say. Think about 00:09:09.610 --> 00:09:12.110 what you had to say, what your issues were, and 00:09:12.110 --> 00:09:13.950 see if they're having a similar issue or if one 00:09:13.950 --> 00:09:15.769 of their issues is the reason why you're having 00:09:15.769 --> 00:09:18.909 a problem. By doing this, step three, you can 00:09:18.909 --> 00:09:22.879 clarify everybody's goals. Okay? For this discussion 00:09:22.879 --> 00:09:24.940 that we're using here, the goals, interests, 00:09:25.100 --> 00:09:27.600 and viewpoints of both sides of the disagreement 00:09:27.600 --> 00:09:30.320 need to be clarified. This goes back to the whole 00:09:30.320 --> 00:09:33.019 listening thing. It's helpful to list these facts 00:09:33.019 --> 00:09:37.720 in order of priority, though through this clarification 00:09:37.720 --> 00:09:41.840 it's often possible to identify... or at least 00:09:41.840 --> 00:09:43.840 establish some common ground. Clarification is 00:09:43.840 --> 00:09:46.480 an essential part of negotiation. So without 00:09:46.480 --> 00:09:49.220 it, misunderstandings are definitely likely to 00:09:49.220 --> 00:09:52.500 occur and can cause even more problems, if not 00:09:52.500 --> 00:09:54.700 create even more barriers that become harder 00:09:54.700 --> 00:09:58.879 to reach or overcome, which in trying to reach 00:09:58.879 --> 00:10:01.379 a beneficial outcome, this is a very big issue. 00:10:01.580 --> 00:10:24.360 So let's keep that in mind. Alright, alright. 00:10:24.600 --> 00:10:29.460 So, moving on to number four, right? So, we need 00:10:29.460 --> 00:10:33.340 to negotiate towards a type of win -win outcome, 00:10:33.600 --> 00:10:39.159 okay? Basically, this stage focuses on, how do 00:10:39.159 --> 00:10:42.899 I put it, on what is termed as a win -win outcome. 00:10:43.320 --> 00:10:45.700 Basically, where both sides feel like they've 00:10:45.700 --> 00:10:48.700 gained something positive or something in general 00:10:48.700 --> 00:10:52.110 through this entire process of negotiation. basically 00:10:52.110 --> 00:10:53.750 you're giving them that feeling of satisfaction 00:10:53.750 --> 00:10:57.570 like they got what they want and you know they 00:10:57.570 --> 00:10:59.370 can move on with their lives in some cases it 00:10:59.370 --> 00:11:01.669 feels like to them while they think they're getting 00:11:01.669 --> 00:11:04.809 what they want it could also mean that they think 00:11:04.809 --> 00:11:06.549 that they're getting over on you when in reality 00:11:06.549 --> 00:11:08.250 you're just making this as equal as possible 00:11:08.250 --> 00:11:13.409 so it just depends okay essentially what all 00:11:13.409 --> 00:11:18.529 the the negotiation uh negotiating is doing is 00:11:18.529 --> 00:11:22.480 basically making both sides feel as though their 00:11:22.480 --> 00:11:24.320 point of view has been taken into consideration. 00:11:25.299 --> 00:11:27.899 Never try to use the negotiation for nefarious 00:11:27.899 --> 00:11:29.779 purposes or just to get your own agenda passed, 00:11:29.980 --> 00:11:32.580 because in the process of doing this, you might 00:11:32.580 --> 00:11:34.740 end up making an enemy of both sides, and that's 00:11:34.740 --> 00:11:38.139 what you want to avoid. Okay? Especially if you're 00:11:38.139 --> 00:11:41.220 trying to become a chief negotiator. Alright? 00:11:41.440 --> 00:11:43.639 A win -win outcome is usually the best result. 00:11:44.190 --> 00:11:47.330 but there are other results, although this may 00:11:47.330 --> 00:11:49.629 not always be possible. Keep that in mind that 00:11:49.629 --> 00:11:51.809 through negotiation, it should be the ultimate 00:11:51.809 --> 00:11:55.590 goal to achieve this outcome, but it's not always 00:11:55.590 --> 00:11:59.669 plausible. There's always suggestions of alternate 00:11:59.669 --> 00:12:02.330 strategies, compromises that could be considered 00:12:02.330 --> 00:12:05.950 at this point. Compromises are often positive 00:12:05.950 --> 00:12:10.029 alternatives, which can often affect or help 00:12:10.029 --> 00:12:13.720 you achieve an even greater benefit. Based off 00:12:13.720 --> 00:12:18.600 the concerns of the two parties compared to their 00:12:18.600 --> 00:12:23.120 original positions. Okay? So, after that, we 00:12:23.120 --> 00:12:28.879 have step five. The agreement. Right? Agreements 00:12:28.879 --> 00:12:31.899 can be achieved only once understanding of both 00:12:31.899 --> 00:12:34.519 sides and both viewpoints have been considered 00:12:34.519 --> 00:12:38.240 and interests of theirs have been put on the 00:12:38.240 --> 00:12:41.279 table. It's very essential for everybody involved. 00:12:42.080 --> 00:12:44.279 to keep an open mind in order to make this even 00:12:44.279 --> 00:12:47.120 acceptable as an outcome or possible solution. 00:12:47.700 --> 00:12:52.179 Any agreements need to be made, or rather need 00:12:52.179 --> 00:12:55.059 to be made, need to be as perfectly clear as 00:12:55.059 --> 00:12:59.539 possible so that both sides know what has been 00:12:59.539 --> 00:13:03.960 decided, okay? Otherwise, this whole shebang 00:13:03.960 --> 00:13:11.129 was worth nothing in the long run, okay? With 00:13:11.129 --> 00:13:16.850 that being said, the sixth and final step to 00:13:16.850 --> 00:13:20.090 this whole ordeal is implementing a course of 00:13:20.090 --> 00:13:23.269 action. Alright? There's several different ways 00:13:23.269 --> 00:13:25.169 of doing this, but for now, this is the one we're 00:13:25.169 --> 00:13:28.250 going to focus on. From the agreement, a course 00:13:28.250 --> 00:13:30.850 of action needs to be implemented to carry through 00:13:30.850 --> 00:13:36.710 the decision. Okay? Now... This can be done through 00:13:36.710 --> 00:13:41.210 strategic thinking and action planning, but these 00:13:41.210 --> 00:13:43.070 are topics I'm going to cover later, so you can 00:13:43.070 --> 00:13:45.990 look forward to that in more detail. But these 00:13:45.990 --> 00:13:48.929 fields allow for you to think about everything 00:13:48.929 --> 00:13:51.110 that's being considered, find a way for everything 00:13:51.110 --> 00:13:53.309 to work together as needed, and then planning 00:13:53.309 --> 00:13:55.830 a form of attack or action planning, if you will, 00:13:55.909 --> 00:13:59.350 of how to go about doing it, stating it, showing 00:13:59.350 --> 00:14:01.649 it, putting it on paper so everybody understands 00:14:01.649 --> 00:14:04.210 how it's going to happen, and then pushing it 00:14:04.210 --> 00:14:23.440 through. Okay? Okay, okay. Now we've talked about 00:14:23.440 --> 00:14:25.799 the six steps of negotiating how to get through 00:14:25.799 --> 00:14:28.279 the whole process. But there's some things I 00:14:28.279 --> 00:14:30.399 need you to understand, things that need to be 00:14:30.399 --> 00:14:34.360 noted moving forward. And one of those things 00:14:34.360 --> 00:14:39.480 is... Failure to agree, okay? This can happen. 00:14:40.399 --> 00:14:43.559 How this happens is as follows. Let's see if 00:14:43.559 --> 00:14:45.340 I can simplify this as much as possible. But 00:14:45.340 --> 00:14:49.120 if the process of negotiation happens to break 00:14:49.120 --> 00:14:52.700 down and an agreement cannot be reached, then 00:14:52.700 --> 00:14:58.679 reschedule a further meeting to try this again, 00:14:58.879 --> 00:15:03.159 okay? Never just kind of let it end. Never just 00:15:03.159 --> 00:15:06.240 let it burn out. If you're really striving for 00:15:06.240 --> 00:15:09.940 a certain type of outcome, or that's what you're 00:15:09.940 --> 00:15:13.200 hoping for, you cannot let it fizzle out. This 00:15:13.200 --> 00:15:15.960 avoids all parties becoming basically embroidered 00:15:15.960 --> 00:15:17.899 in a heated discussion or argument, which leads 00:15:17.899 --> 00:15:20.700 nowhere or can pronounce an all -out brawl, or 00:15:20.700 --> 00:15:24.679 worse, have the police involved, or, in more 00:15:24.679 --> 00:15:28.320 higher stakes settings, lawyers and legal officials, 00:15:28.460 --> 00:15:31.899 which we don't need, because mostly, let's see 00:15:31.899 --> 00:15:37.799 how to put this. those guys are super expensive 00:15:37.799 --> 00:15:40.360 and in some cases while some are really really 00:15:40.360 --> 00:15:44.740 nice most of those legal officials and or lawyers 00:15:44.740 --> 00:15:47.879 or attorneys are dicks and they just care about 00:15:47.879 --> 00:15:49.539 how much money you can put in their pocket okay 00:15:49.539 --> 00:15:53.779 now like i said you want to avoid all the parties 00:15:53.779 --> 00:15:56.200 becoming embroiled and heated in a weird discussion 00:15:56.200 --> 00:15:59.120 type argument or thing okay Not only does this 00:15:59.120 --> 00:16:01.820 waste time, but it can also damage any future 00:16:01.820 --> 00:16:04.759 relationships that you and whichever parties 00:16:04.759 --> 00:16:07.840 or companies or businesses you're trying to negotiate 00:16:07.840 --> 00:16:12.559 on behalf of have already. So if the relationship's 00:16:12.559 --> 00:16:13.960 already strained, this is only going to make 00:16:13.960 --> 00:16:18.740 it worse. Now, at the subsequent meetings, the 00:16:18.740 --> 00:16:20.960 stages of negotiation should also be repeated 00:16:20.960 --> 00:16:24.799 again to see if there's any new ideas or interests 00:16:24.799 --> 00:16:28.379 that should be taken into account. and then looking 00:16:28.379 --> 00:16:30.360 at the situation as a fresh encounter, okay? 00:16:30.820 --> 00:16:34.519 At this stage, it may also be helpful to look 00:16:34.519 --> 00:16:37.940 at other alternative solutions and bring in another 00:16:37.940 --> 00:16:43.240 person to also mediate as well, okay? You never 00:16:43.240 --> 00:16:47.539 just want one person looking at this. Now, with 00:16:47.539 --> 00:16:49.840 that being mentioned, there is this other form 00:16:49.840 --> 00:16:56.080 of negotiation called informal negotiation. There 00:16:56.080 --> 00:17:00.000 are times when there's a need to negotiate more 00:17:00.000 --> 00:17:01.940 informally. You don't need a formal setting like 00:17:01.940 --> 00:17:05.279 the ones I mentioned already. And at such times 00:17:05.279 --> 00:17:07.799 when differences of opinions arise, it might 00:17:07.799 --> 00:17:11.000 not be possible or appropriate to go through 00:17:11.000 --> 00:17:14.900 the stages set out, as I listed before, in a 00:17:14.900 --> 00:17:19.140 formal manner. Don't let that deter you, though. 00:17:19.539 --> 00:17:21.420 Remembering the key points in the stages of formal 00:17:21.420 --> 00:17:26.240 negotiation may be very helpful. Um, in a variety 00:17:26.240 --> 00:17:29.380 of like, how do I put informal situations such 00:17:29.380 --> 00:17:31.559 as, you know, the husband and wife not getting 00:17:31.559 --> 00:17:34.319 along or cousins, family, friends, relatives, 00:17:34.539 --> 00:17:38.220 you know, lower end stuff. But at any rate in 00:17:38.220 --> 00:17:41.400 any negotiation, okay, the following three elements 00:17:41.400 --> 00:17:44.759 I'm about to say are important and likely to 00:17:44.759 --> 00:17:47.140 affect the ultimate outcome of any negotiation, 00:17:47.279 --> 00:17:50.140 regardless of how you take it. One, the attitudes 00:17:50.140 --> 00:17:53.240 of the people involved. including yourself, two, 00:17:53.420 --> 00:17:55.400 knowledge of the situation and everyone else 00:17:55.400 --> 00:17:59.259 around you, as well as what they want, and three, 00:18:01.380 --> 00:18:03.759 your interpersonal skills, which we've already 00:18:03.759 --> 00:18:07.059 covered on this channel and this podcast and 00:18:07.059 --> 00:18:09.400 how you can improve those. There's still a lot 00:18:09.400 --> 00:18:11.200 more for me to cover on interpersonal skills, 00:18:11.299 --> 00:18:13.880 but we'll cover those as we go. Those are the 00:18:13.880 --> 00:18:36.660 mainstays for an informal negotiation. Okay, 00:18:36.740 --> 00:18:40.579 so with pretty much all of that out of the way, 00:18:40.720 --> 00:18:43.460 let me go ahead and dive into these three points 00:18:43.460 --> 00:18:47.220 real quick and get straight to it. First I mentioned 00:18:47.220 --> 00:18:50.200 attitudes, then knowledge and interpersonal skills. 00:18:50.319 --> 00:18:53.900 So when I say attitudes, first off, what I'm 00:18:53.900 --> 00:18:57.960 saying is, how do I put this? All negotiation 00:18:57.960 --> 00:19:00.460 is strongly influenced by the underlying attitudes 00:19:00.460 --> 00:19:05.740 that are used for the process itself. to the 00:19:05.740 --> 00:19:08.279 issues and personalities involved in a particular 00:19:08.279 --> 00:19:12.440 case or the attitudes linked to the personal 00:19:12.440 --> 00:19:16.559 needs for recognition that are needed for the 00:19:16.559 --> 00:19:20.480 negotiation to take place. Now, things to be 00:19:20.480 --> 00:19:25.079 aware of are that negotiation is not an arena 00:19:25.079 --> 00:19:27.619 for the realization of individual achievements. 00:19:27.960 --> 00:19:34.220 Keep yourself out of it. Second, there cannot... 00:19:35.210 --> 00:19:38.069 When we say it like that, there cannot be resentment 00:19:38.069 --> 00:19:41.930 of the need to negotiate by those in authority. 00:19:42.829 --> 00:19:48.849 Okay? And if you're the one who has the authority 00:19:48.849 --> 00:19:51.410 for the negotiation, you definitely don't want 00:19:51.410 --> 00:19:55.130 to deny it. Also, you don't want to have an attitude 00:19:55.130 --> 00:19:58.410 about it at all. And then lastly, certain features 00:19:58.410 --> 00:20:01.670 of negotiation with this in mind may influence 00:20:01.670 --> 00:20:05.279 a person's behavior. For example, some people 00:20:05.279 --> 00:20:07.960 may become defensive as the negotiation takes 00:20:07.960 --> 00:20:11.380 place or before it ever gets started. That being 00:20:11.380 --> 00:20:13.160 said, bringing up that second point I mentioned 00:20:13.160 --> 00:20:15.339 earlier, knowledge. The more knowledge you possess 00:20:15.339 --> 00:20:20.079 of the issues in question, the greater your participation 00:20:20.079 --> 00:20:22.900 in the process of any kind of negotiation will 00:20:22.900 --> 00:20:26.220 matter. Essentially, good preparation is very 00:20:26.220 --> 00:20:28.980 essential for this entire ordeal. You have to 00:20:28.980 --> 00:20:31.359 do your homework and gather as much of the information 00:20:31.359 --> 00:20:35.819 as you can regarding the issues at hand. In such 00:20:35.819 --> 00:20:40.539 a way, issues are negotiated. It must be understood 00:20:40.539 --> 00:20:45.819 as negotiation, which, depending on the circumstances, 00:20:46.059 --> 00:20:51.180 will require different methods at the time. Again, 00:20:51.299 --> 00:20:54.400 your interpersonal skills, which is the last 00:20:54.400 --> 00:20:58.200 one. are essential for effective negotiations 00:20:58.200 --> 00:21:01.200 both in formal situations and less formal situations 00:21:01.200 --> 00:21:05.079 or on just a one -on -one negotiation believe 00:21:05.079 --> 00:21:06.839 it or not and you're going to probably find this 00:21:06.839 --> 00:21:09.200 hard to believe i use these types of same tactics 00:21:10.000 --> 00:21:12.980 while informally with my girlfriend on a day 00:21:12.980 --> 00:21:15.039 -to -day basis. There are times she wants to 00:21:15.039 --> 00:21:17.259 do things that I don't want to do, and I have 00:21:17.259 --> 00:21:19.920 to find some type of compromise. The only way 00:21:19.920 --> 00:21:22.240 to do this for me, though, is for me to negotiate 00:21:22.240 --> 00:21:25.380 something that I know she wants in order for 00:21:25.380 --> 00:21:28.740 me to get what I want, okay? Now, when it comes 00:21:28.740 --> 00:21:31.880 down to it, your interpersonal skills fall back 00:21:31.880 --> 00:21:34.940 on your ability to verbally communicate, your 00:21:34.940 --> 00:21:38.700 listening skills. your ability to reduce misunderstandings, 00:21:38.700 --> 00:21:43.619 building rapport, problem solving, your ability 00:21:43.619 --> 00:21:46.359 to make decisions, your assertiveness in the 00:21:46.359 --> 00:21:49.119 whole ordeal, and then dealing with difficult 00:21:49.119 --> 00:21:52.400 situations. If you can master all of these things, 00:21:52.539 --> 00:21:55.940 you can possibly master the ability to negotiate. 00:21:56.900 --> 00:21:59.740 It's all up to you. At the end of the day, this 00:21:59.740 --> 00:22:03.200 is all you. That being said, I want to thank 00:22:03.200 --> 00:22:05.180 you guys for staying with me for as long as you 00:22:05.180 --> 00:22:07.700 have been since 2018 when we first got started, 00:22:07.720 --> 00:22:11.339 despite the spottiness. And I look forward to 00:22:11.339 --> 00:22:13.660 having you guys listen to me as I start this 00:22:13.660 --> 00:22:16.000 whole thing back up again. You should start seeing 00:22:16.000 --> 00:22:18.440 episodes again almost daily. It's going to be 00:22:18.440 --> 00:22:21.460 slow in the beginning, but hopefully, if any 00:22:21.460 --> 00:22:23.619 of you guys still remain listening to me, I still 00:22:23.619 --> 00:22:26.240 have your support, and I want to thank you all 00:22:26.240 --> 00:22:31.200 for that. With that being said, That's the end 00:22:31.200 --> 00:22:33.660 of it today. I'm your host, Neogentrix. This 00:22:33.660 --> 00:22:35.380 is Food for Thought. Thoughts if it were you. 00:22:35.859 --> 00:22:38.640 Season 2. I'll catch y 'all next time.